#🤝│community-troubleshooting

1 messages · Page 196 of 1

neat saffron
#

That's a 2.4 Ghz cpu.... it wont handle pubg really good

#

You are also on laptop

#

And what would you except from a i5 , and also on laptop

jagged haven
#

Anyone running a 6800xt and 1440p? What fps do you get? I don't get much more than 100.

neat saffron
#

Google it

#

There are a lot of benchmarks

lean halo
#

@modest sinew yeah it doesn't work.. @meager reef look clever guy we have a serious issue even pubg support couldn't help so try to help and talk nice or don't reply at all 🙂 I saw me and only 4-5 people having this issue and it happened after the big update for f2p.. Pubg support made me delete and reinstall pubg 2 times and did nothing.. I format my pc and still this issue.. I deleted all anti-cheats completely and re install the game 4tth time and still nothing.. Updated everything I could, closed any anti-virus or windows defender but this problem seems to be something special that no one find how to solve yet

meager reef
lean halo
#

When I say "we" I mean me and the other people who try to find a solution.. Nobody talked about you.. You replied to my message with an idiot way cause you thought you are clever and you found how to fix MY problem.. So if you don't know shit just don't answer to anyone.. Thank you

agile cypress
#

I am not receiving any Twitch Drops, I used to play on Xbox and now I play on PC. I unlinked pubg from my twitch and re-linked it with PC but I still haven't been receiving any of these new drops I've claimed

viral monolith
#

@fluid night unusuall gameplay is teamkilling i think

hollow zenith
#

cant hit a stable 60fps on 2060 is that normal ? v-sync is off

viral monolith
#

lukas

#

how much ram you got

hollow zenith
#

16gb

viral monolith
#

yes it is normal

#

pubg need alot of ram

hollow zenith
#

no matter of settings ultra/medium/very low im not hitting 60fps

viral monolith
#

i think only render thing inc fps

#

like 70%

#

of original res

hollow zenith
#

my friend with 1050ti can hit 80fps with lower tier cpu same settings

#

its just weird

viral monolith
#

pubg is gpu and ram based

#

from what i saw

#

a guy with 16GB faster ram will handle better

#

i cant say exact type but 16GB DDR3 is def way slower than GDRR5

#

or 6 if there is

hollow zenith
#

yeah but mine ram is faster too

hollow zenith
#

i5 9400h 16gb ddr4, 2060

neat saffron
#

That's decent

#

But yeah, this is pubg

#

Bad optimized game

#

What is your ram freq

viral monolith
#

ddr4 is notgood

#

i think

viral monolith
#

heh?

prime vortex
prime vortex
viral monolith
#

ur mean i go off 🙂

tidal surge
#

i still get this error after restarting the game

#

steam

#

and my pc

#

if i press reconect nothing happends

maiden wagon
#

help me please! it crashes everytime time I open the game 😦 i cant even play!!!

#

please

prime vortex
#

verify game files, open pubg as an admin, open steam as an admin, update windows, update graphics driver, disable full screen optimization, turn off nvidia optimization

maiden wagon
prime vortex
#

we can now just hope they fix theyr shit game

#

so we can play

maiden wagon
prime vortex
#

yea same shit but sometimes i get the error sometimes i dont

wheat narwhal
#

how do you get the ready to rumble shoes, ive gotten 5 total kills in tdm multiple times now and nothing

vast steeple
prime vortex
#

dude i tried every fix in the fkin world

#

and every time i hop into the game it just crashes

#

and when i do some fixes sometimes it goes to a infinite loading screen

#

contacted support too

#

sent a ticket

#

and they suck

grave peak
#

@hollow zenith Lol idk what they mean. I get around 220 fps in this game but out of Fullscreen I'm locked at my refresh rate

jaunty beacon
#

guys how can i change my killfeed to enemy name not to unknown???

zealous shadow
#

vram does not equal ram

zealous shadow
#

@trim sphinx issue with anticheat, reinstall BattlEye and verify pubg game files

queen lake
#

HI All, Did anyone get the Prime/Amazon Gaming loot from January? I have everything linked as supposed and it says I have claimed it but the loot never showed up in the game. There was an issue last weekend saying the goods weren't available yet. But that message disappeared from the website after a few days. Now it just says I claimed it. Friend of mine has the same issue by the way.

deft narwhal
#

steam overlay enabled but doesn't work in pubg ?

remote vessel
#

i am stuck on loading screen when trying to get in ai training

#

help?

#

ifigured it out

#

bye

odd tiger
#

for some reason i aint getting any progress for the check in event, does anyone know how to fix it?

#

fixed it

atomic sky
#

Ok

#

This game is ass atm I legit uninstall everything wipe files and the one in the system too

#

This game used to be good

viral monolith
#

why my gpu lock on 1200mhz when i turn on vsync

#

if it possible to increase gpu load when vsync is on

blazing epoch
#

Your not gonna like what you gotta do to fix it

atomic sky
#

tell me how

blazing epoch
#

go back to windows 10

atomic sky
#

i am on windows 10

blazing epoch
#

THEN RE-DOWNLOAD 11

atomic sky
blazing epoch
#

I had that issue when I went to 11

#

then

atomic sky
#

i am on 10...

blazing epoch
#

had to goto 10 and back to 11

atomic sky
#

it just battleeye

#

😐

blazing epoch
#

I understand

#

that blue screen is an OS error

atomic sky
#

dam

#

:3

#

oh well

neat saffron
viral monolith
#

someone have some tips for fps boost?

neat saffron
neat saffron
#

Try troubleshooting

atomic sky
#

i am legit doing everything

pseudo sequoia
#

My friend's computer looks like this when it runs PUBG
There is no problem playing in the lobby
Graphics card is the latest update
It also has the system required for PUBG
please help

tranquil remnant
#

Hello, since a couple of weeks my game keeps crashing. I've never had any problems at all up until a couple of weeks ago. I tried, lowering the settings, adjusting nvidea graphics settings. Windows update is ok. I deleted the game completely and reinstalled, still getting crashes cvan someone help?

distant island
wooden fog
#

But idk i have shit of pc but i played i have 20 fps maybe

viral monolith
#

How to Fix PUBG error Code: 00000D04/0021?
Without reinstalling the game?

viral monolith
#

i think i can help you

#

i used to toy with PUBG

#

to see what stuff i can do

#

the error you get i got that when i used Nvidia Settings

#

try to set PUBG to Application controlled

#

everything

#

PUBG doesnt support or refuse to support

#

driver options

#

stuff like ambient oclusion

#

make game crash

#

select stuff only inside game

#

i think the anticheat treat your forced options from drivers as virus

#

same way my antivirus mark anticheat of pubg as trojan lool

#

it is like 2 strong dudes that refuse to let other trough the door

#

so both act cool and cant work together at all

viral monolith
#

Black screen issue

My game was previously working i turned on my game today and had a complete black screen
i tried relaunching and verifying game files and restarting.

any fix for this would be greatt

sage egret
#

i just reinstalled

#

what do i do

#

im still on windows 10 pro

viral monolith
#

**If your game Crashing when you play, then complete the following steps. **

Update your Windows Update Your Driver Close some Application with the Task Manager Try this -> Program Files x86 -> Steam -> Steamapps -> Common -> PUBG -> TslGame -> Binaries -> Win64 and then Right Click on TslGame -> Properties -> Compatibility and then disable Full Screen Optimisation. Try Lower your In-Game Settings. If you have any Overclocking Hardware then disable it If you have any Launch Options then remove it too. Verify Game Files

**the crash may be because
**
Low hardware specification High graphics settings on lower-end hardware Unstable Internet Connection Overclocked System Running an outdater version of the game Corrupted Game Files

feral vigil
#

keeps on happening

viral monolith
feral vigil
viral monolith
feral vigil
viral monolith
#

Then verify game files.

maiden wagon
viral monolith
#

too*

#

there is what i described try to do it.

#

if it doesn't work then I have no idea where to look for the error

maiden wagon
#

And This Happens with PUBG.

viral monolith
#

Try to lower your graphics.
Update your Windows.
Update your Drivers.
Verify Game Files.
Set the PUBG to hight priority.
Turn on Fullscreen Optimisation.
Check if the firewall didn't block pubg.

maiden wagon
#

All of that

viral monolith
#

Low hardware specification
High graphics settings on lower-end hardware
Unstable Internet Connection
Overclocked System
Running an outdater version of the game
Corrupted Game Files

then this can cause the crash

maiden wagon
viral monolith
#

Ok then.

#

I'm not gonna argue with you.

maiden wagon
digital cape
#

I have issue with my game where suddenly enemies are frozen or its like I'm networked lagged detected but it is isn't showing me that I'm anyone knows hot to fix this its bugging me like crazy it happened just right now I wish I have a clipped, it happened mid fight and i did not know I got disconnected until I fired 5 shot to the enemy he wasn't dying so I suspected I lagged out my friend told me I knocked him for some reason which makes no sense since all of them are frozen to me also the kill feed.

#

hope it makes sense

spark galleon
maiden wagon
tulip mist
# maiden wagon Yes, I also sent 4 tickets but any positive response

hi. i had crashes all the time. done everything what the support said. no help. replaced ram & gpu! nothing worked for me until last week… i tried with an older gpu driver, version 472.12. i could not test it for a long time, but the games if done were without crashes…
maybe this helps in case you are running a nvidia gpu…
good luck 🍀

prime vortex
#

its all about the game

spark galleon
oak stone
#

reliable buffer overflow error? can anyone help me with that?

pseudo sequoia
grand furnace
pseudo sequoia
neat saffron
#

Why would the hdd be a problem, the problem is that the game loading will be very slow

prime vortex
#

true

grand furnace
prime vortex
#

hdd doesnt matter tho

grand furnace
#

what ever...

neat saffron
#

It does

#

I mean

#

In speed it is trash

prime vortex
#

yea

#

but im talking about the crashes

neat saffron
#

🦆

zealous shadow
neat saffron
#

hardware*

zealous shadow
neat saffron
#

Np bro

mild cairn
#

hey my mic is not working ingame it works in other applications fine only in pubg not work any fix for it its working only sometime

neat saffron
#

The game is really buggy, idk if you can fix that

boreal hull
neat saffron
#

He just said the mic is working fine in other apps, what has to do windows settings with pubg

mild cairn
#

yes

boreal hull
neat saffron
#

Ik

#

I used 2 headphones at 1 pc

tranquil remnant
#

im getting sick of this

tranquil snow
#

someone maybe knows if there is a limit of clips i can post to the fail contest?

spring geyser
#

у

grand venture
# pseudo sequoia HHD is new ram should not be a problem

You really should have an SSD in your system in 2022 you can run on YHDD but you absoulutely will be at a disadvantage, and slower loading timeswont help. And you say RAM at 8gb sis fine, i would also disagree with that, even on my PC with 16gb, i mostly see 13gb used with just the game and discord open, so 8GB will just not suffice in this day and age TBH.

prime vortex
#

hdd does nothing with the crashes

#

it doesnt matter if its on hdd or sdd

#

it just changes the loading speed

#

the ram might affect a little

#

not that much

grand venture
# prime vortex bro the game just sucks lol

Been fine for me since i upgraded.. my old X58 RIG from 2009 was having some crashing problems but my new 9900k, 1660Ti with an NVME GEN 3 DRIVE, 16GB DDR4 3600Mhz rig, hasnt crashed yet in 6 months, so dunno what to tell ya brother.... 😕

merry coral
prime vortex
#

my friend has i7 10th gen

#

1660 super

#

16 gb

#

and crashes too

#

xd

grand venture
# prime vortex xd

And im sure havnt a decent SSD, NVME drive does matter, its always loading or using the drive as u play, it doesnt just stop after the game loads. Maybe im wrong..

merry coral
# prime vortex xd

Wipe your drivers and do a clean install, then try again
Having conflicting graphic drivers can cause a lot of issues

merry coral
grand venture
# merry coral Wipe your drivers and do a clean install, then try again Having conflicting grap...

⬆️ Yes, alot of people do this and have as u say conflicting drivers on there system, i fresh install of windows should do this, which is what a lot of people do, but i would just use DDU and nuke whatever drivers you have on there and maybe try an older driver like something early 400,s drivers, i have done this b4 with my old rig. It sometimes works, just make sure your ethernet cord is unplugged when you reboot so windows doesnt try and load anything b4 you have chance too... @prime vortex

grand venture
#

Did u use DDU

prime vortex
#

dfuk is that

merry coral
merry coral
grand venture
#

That reply tells me that you really havnt done everything to fix the problem as DDU is a very basic first port of call to me... @prime vortex

#

No im not saying you should do that but some people get to a point that they think they need to do this, when there is so many other ways to fix the problem... @merry coral

#

Im very intrigued to know what your actual problem is now @prime vortex , and to see it happen, and give some advice on what to do.. I had problems with my old rig and could of done with some help back then. But there was nobody there. I wasnt in this discord at that point i dont think, or just didnt know about this chat room...

prime vortex
#

i mean my pc is kinda shitty for pubg and i know that

#

but my 2 friends have a way shittier than mine

#

and they can run it

#

im the only one in my friends group that cant run it for some reason

grand venture
#

What are your specs...

#

Honestly it doesnt need an amazing rig to run it

prime vortex
#

1030

#

ryzen3 3100

#

8gb ram

#

my friend has i7 10th gen 1660 super

#

and had crashes too

#

and he verified files and everything is fine now

grand venture
#

I would honestly look at ram first. i know you dont think this is the issue but in todays age 8gb is not really enough

#

Verifying files is not really all that good to be honest

prime vortex
grand venture
#

I think that 1030 gpu will not be helping the situation too

#

But prices of GPU's is not good for new hardware, it puts alot of people off

#

Triple in price for alot of stuff, damn scalpers and crypto miners.. its crazy

prime vortex
#

im waiting for them to drop down

#

they are kinda dropping rn

grand venture
#

Ya, a little and i heard that they should be dropping down soon too, at last

merry coral
#

Can literally walk into a store and still buy a GPU though

grand venture
#

I would honestly look at ebay, i have bought numerous second hand GPU's and they have been fine, just try to make sure you get one with like 6GB vram, its not neccesary but sorta gives you a buffer for the future

merry coral
#

Theres ~110 available from 6500XTs, 3050s upwards to 6900xts

grand venture
#

Really @merry coral oh thats good

merry coral
#

And 3050 are on par with 1070s, 6500xts are still good, just bad value

#

@grand venture Yea, and im just talking from where i am (South western Ontario) in about a 1.5hr driving radius

grand venture
#

A 3050 wud be phenominal compared to a 1030

#

But just putting a new GPU might not solve his issue unfortunately

#

And honestly @prime vortex an SSD can solve a whole host if isses just having that loading speed aswell. Even just a cheap 250gb for the OS and pubg would be a massive upgrade for you. I dont believe anybody should be running on a Old spinner these days. I have a 2TB one in my rig but its literally for movies, pictures and anything i want to keep for later.

merry coral
#

@prime vortex Are you by chance using the APU by accident? Make sure your display settings are set to the 1030

prime vortex
#

nah man my problem is that when i hop into the damn game

#

it just loads in

#

gets into the lobby

#

and crashes

#

when i open the task manager it just says not responding

#

its not laggy or anything just stops after like 5-10 secs

merry coral
#

Okay, but that didn't answer my question

grand venture
#

I can imagine thaty even the APU is not far off running near as good as a 1030 coz the APU's are getting so good these days

merry coral
#

@grand venture No, but using 8gb of ram shared between the apu and cpu, you can crash from memory shortage

grand venture
#

I would try SSD first coz that the cheap one, and might fix some issues, it may not fix the exact issue but its still worth a try

#

I have my on board graphics just disabled in a way on my 9900k as i will never use it for anything

merry coral
# prime vortex its set

In your BIOS settings (during boot) your graphics driver should be set to Primary gpu or PCIE

prime vortex
#

i think its set

grand venture
#

Think mine is in on board extras or something like that but mines a asus rog maximus formula X1 so could be very diffrent in the bios

merry coral
#

Yea, every bios will be different, but there should always be a selection for primary graphics/display

grand venture
#

yeh, that is true

merry coral
#

@prime vortex Should check that first, also enable XMP profile if it isn't already

grand venture
#

Do you know what motherboard exactly that u have @prime vortex

#

It baffles me that people dont know about XMP and stuff when i ask

#

But i guess some people just buy a rig and it just works

#

A guy i was with the other day had 3600mhz ram he paid a bunch for and had been running at default 2133nhz for 6months, didnt even know what xmp was until i showed him...

#

Also @prime vortex Do u have 2 sticks of ram, and if so, do u know if there in the correct dimm slots for your board

#

I assume you have 2x4gb sticks

#
#

Just a cheap drive like that for your OS and pubg would be a massive diffrence over a HDD

prime vortex
grand venture
prime vortex
#

idk if im blind or dumb

#

i cant find the xmp thingy

#

i have docp

#

and when i try to enable it theres not an option

grand venture
#

Its just a case of learning brother is all...

#

So enable docp thats the amd equivelant of xmp

prime vortex
#

xd

grand venture
#

enable that

prime vortex
#

how xd

#

like i got that 1 option and it says disabled

grand venture
#

can u not click on it and it should give an option of enable or disable

prime vortex
#

nope

grand venture
#

Your ram might not have xmp profiles then

#

or DOCP in your case

prime vortex
#

gae

grand venture
#

you can see at the top of pic that your ram is actually 3600mhz aswell, unless that is your CPU speed, cant really tell from that pic, but could be your ram speed, which is alot faster than the 2666mhz that its running at, if it your ram speed then its running at the correct speed

#

AMD cpus love faster ram too, especially in that 3600mhz range

#

can u go down the settings below that and it should have Dram speed option, click on it and you should have a load of ram speed options, if so, put it at 3600mhz, if it blu screens on you, go back to bios and leave it at 2666mhz

grand venture
#

Do not do that, if you know what speed your ram actually is, that would help, it will say on the side of the dimm, if you can take it out and have a look

#

It could be at the right speed now, setting it any higher could just give BSOD

#

That is where XMP helps, sets it at the correct speed and cas lstency and timings and so on

prime vortex
#

its 3600

grand venture
#

Are you sure

prime vortex
#

ye

grand venture
#

so try setting it at 3600mhz and boot into windows

#

again, from that picture, its hard to tell if its already at 3600mhz or 2666mhz.

#

To me it looks like its at 2666mhz, so 3600mhz will help with AMD alot, infinity fabric in AMD cpus like a 1:1 i believe

prime vortex
#

it was 2666

grand venture
#

Okay thats good, they for sure like the 3600mhz range, more so than intel

#

That may not improve of fix the crashing at all, but thats an improvement on performance

prime vortex
#

true

grand venture
#

Single channel mode is not the end of the world, but dual chaneel or quad channel is much better so, an extra stick of ram would help, but again, its probably wont fix the crashing, but its better

prime vortex
#

i apsolutely forgot about that when i got this one from my brother

grand venture
#

Every little helps

prime vortex
#

true

grand venture
#

Is it in the second slot from the left on your motherboard too

#

assuming you have 4 dimm slots on there

prime vortex
#

yea

grand venture
#

Thats good

wintry elm
#

how report teamkill?

merry coral
wintry elm
#

yeah but wich option is for teamkill? griefing?

wanton epoch
#

Game crashed again (36)

#

Game crashed again (37)

#

Game crashed again (38)

#

Game crashed again (39)

#

when are you going to fix this? My game doesn't always crash, but when it does, it crashes a lot like crazy.

neat saffron
#

But yeah

#

8gb is bad already

#

16 is enough

#

More if you use editing apps

grand venture
neat saffron
#

Yea

grand venture
#

I mean just at desktop im around 5.5gb or round about.

polar quest
#

Just built a new PC and getting disconnected 30 seconds after joining a game.

Went through everything in the CONNECTIVITY GUIDE on the pubg website but nothing worked. Any ideas?

#

I can rejoin the same game, but then d/ced again after 30 seconds. Nearly always about 30 seconds

neat saffron
#

Well

#

Pubg is buggy

polar quest
#

I can see people running around right when I join

neat saffron
#

Oh so you get the same problem in other games?

polar quest
#

No problems in any other games

#

tested out a bunch of other games in multiplayer, no problems

neat saffron
#

Yea as i said pubg is very buggy

polar quest
#

I'll try another clean re-install I guess

neat saffron
polar quest
#

You have the same problem? or was that a question

neat saffron
#

Yes

#

I got the same problem

polar quest
#

I'm using a wifi connected to my Mobo. Was wondering if that was the issue

#

Can't use a wired connection yet

hushed cobalt
#

I am unable to start the game its stuck on this page

glad leaf
#

i cant get my game to launch it just shows this

#

some times it just works but most the time it shows this then closes

dense glade
#

Close this window and try again. That works for me

glad leaf
#

i did that 3 times

polar quest
#

They don't have anyone assigned here to help do they

fresh oracle
fresh oracle
polar quest
# neat saffron I got the same problem

Still getting d/c'ed after 30 seconds after clean install. Did everything on the connectivity guide except the port forwarding because I don't know how to do it.

Have you tried that yet?

neat saffron
#

Nope

#

Got tired of the game after the crash

polar quest
#

Mine doesn't crash, just can't play the damn thing

#

30 seconds, then no packets and can't move character. DC's after a couple minutes of that

#

Everytime

neat saffron
#

This game is so buggy

polar quest
#

Before that can see people running around

#

Yup

#

And of course no tech support

wanton epoch
#

my friends also getting the same issue.

polar quest
quick fiber
#

Question: Are we allowed to rename/delete video files (Intro videos) to make the loading speed faster?

hushed cobalt
#

the worst tech support

jaunty beacon
oblique granite
#

Does mlaa works in PUBG? Or do I have to stick with in game AA ?

jaunty beacon
#

Please help me

#

I was playing at 3 30 after that it started crashing

boreal hull
jaunty beacon
#

No you can see in video it is saying your program is open but no it is not open i find it everywhere but i found a program call wellbia from pubg it also didnt launch battleye anticheat

boreal hull
#

Try restarting your PC. Then before you try and open PUBG go thru Steam and authenticate your files. Might be missing something.

jaunty beacon
#

I restart my pc 2 time

#

Right now i am verifying

#

So let see

boreal hull
#

If that doesn't work I suggest uninstalling and reinstalling if possible.

jaunty beacon
#

Yeah maybe

#

Because when i first downloaded it happn so I reinstalled it

boreal hull
#

Are you using an SSD or HD?

jaunty beacon
#

After it completly work

#

But after many days it again start so

#

I am using hdd

boreal hull
#

Do you know how old it is? I suggest getting just a small 256GB SSD if possible. Just for your OS and a couple games you play. It will vastly increase the loading times of a lot of stuff.

jaunty beacon
#

Yeah sure

#

Thanks for your opinion

#

Validating

neat saffron
#

Omg... when i see ppl saying that the hdd is the problem pubgface

viral monolith
#

Buy ssd

cedar crescent
jaunty beacon
wise socket
wise socket
#

also, windows will ask if STEAM/PUBG can have public/private network access in the windows security popups, make sure you didnt click No

#

that is for the anticheating and such... leave steam open, and run PUBG without any firewall or network restrictions

wise socket
# polar quest No problems in any other games

There is windows popups for PUBG and its Anti-Cheat software also, when you first start the game.. maybe you denied it network access to those ports and clicked no on accident because it usually pops up the first 30 seconds you first start PUBG, as a windows port "security check" with a YES and NO. You have to allow the anticheat app also, or you will be kicked i would assume

#

It's just basically windows asking if the program is allowed to open the ports PUBG requests to connect to their networks

#

Most people randomly click things and hit no, or in the background accidentally clicked no when it came up. I see you probably tried that, but thats my guess, you have PUBG ports open but not the anticheat? try that

jaunty beacon
#

Its fix

#

Thans for helpijg @wise socket

glacial kettle
#

who know how to fix pubg like my pubg use my cpu 100% but my pubg use gpu 0%

neat saffron
#

The game is bad optimized

vivid ibex
#

everytime i run pubg, this thing shows up, and i got kicked mid game for nothing

#

and this one shows up too, any suggestion?

vivid ibex
#

after 10mins, it happened

lucid ibex
#

My friend has an issue where after he lands in a match, without touching anything he will move around on his own, and aim around on his own...any ideas?

leaden quest
#

Hello, I bought a new Headset, because my old ones broke. Now my directinal hearing is completely off and sometime not there at all.
f. e. when I turn left or right to someones who is shooting it is extremely loud and almost hurting my ears and when I turn a little bit more I can barely hear it at all... Sound which is coming from the front sounds normal and has a good volume. Shooting is also way too loud compared to my old Headset.

Please help 🙏🏻

viral monolith
leaden quest
#

somehow it doesnt matter how far i decrease the volume i still have the annoying "echolike" effekts whenever a "loud" sound is received

viral monolith
#

What kinda headphone do you have?

leaden quest
#

hyperx cloud alpha

wise socket
#

did you switch to wireless? is it bluetooth?

wise socket
late tendon
#

what solution use, if game silently closed every time?:) after splash - blank screen, 60% CPU, and exit... no error code, nothing... its same for mailru agent and steam

#

win defender and firewall is off

#

no other antivirus software installed

#

any ideas?

nocturne sable
#

how can i fix this error? 19:35:18: Starting BattlEye Service... 19:35:23: Launching game... 19:35:24: Note: File blocks can be ignored if they don't cause problems with the game. 19:35:24: [INFO] Blocked loading of file: "C:\spill\launchers\steamapps\common\PUBG\TslGame\Binaries\Win64\TslGame_BE.exe".

old oxide
#

game just crashes after almost 5 minute in game. doesnt matter if it's TDM or ranked/unranked. been playing since 2018, never happened before.
(submitting crash reoprter everytime though.)
my config is : i5 8600k Nvidia 1060 6 GB.

  • already checked file integrity few times.
    -nvidia latest drivers
    -window 10 pro latest update
    -no recent hardware or software changes done.
dawn herald
round knoll
#

anyone have any idea why I can't open pubg? everytime I try it starts to load up then just crashes. downloaded from steam, I already reinstalled once, verified files

#

get no errors or anything just poof gone

#

all drivers are good

round knoll
#

no errors

#

literally just closes

north stirrup
#

guys i have a problem i downloaded this game today and now i have to make a character but the loading screen in the character menu doesn't ends

sudden badge
opaque berry
#

Anyone experiencing crashes on PC?

#

I initially had a crash that said missing .net framework 3.5 that it wanted me to install

#

then it just kept crashing within minutes every time i start up afterwards

nocturne sable
slender junco
#

i keep getting corrupted data, how to fix

#

HELLO?

#

i keep getting [25] BattlEye: Corrupted Data ; 15.2.5 - 833510

#

HELLO? IS ANYONE THERE?

#

SOMEONE RESPOND FOR FUCK'S SAKE

round knoll
#

I hope you don't get any help ^^

round knoll
round knoll
#

Yup that was on purpose...

slender junco
#

ya'll are useless

zealous shadow
north stirrup
#

guys i have a problem i downloaded this game today and now i have to make a character but the loading screen in the character menu doesn't ends

tight anchor
north stirrup
#

guys i have a problem i downloaded this game today and now i have to make a character but the loading screen in the character menu doesn't ends

nocturne sable
nocturne sable
north stirrup
#

thanks

#

how long should i wait than

nocturne sable
#

Just open it as soon as you can and if it doesn’t work try to verify your files

north stirrup
#

i did verify my files

#

it finds nothing

old oxide
dawn herald
old oxide
viral monolith
#

Guys could someone help me, when I play pubg my kills, deaths and etc are saved, so it decreases my fps. I mean the hughlights thing in geforce experience

harsh void
old oxide
old oxide
round knoll
#

my drivers are up to date and I have directx downloaded

old oxide
#

are you on laptop ? your configuration ?

round knoll
#

Pc what do you mean by config?

old oxide
#

pc configurations.. cpu, gpu etc

round knoll
#

oh specs

#

nvidia 1050, it isn't great but it can still run pubg

old oxide
#

yes.. it should run aleast. even on low fps.

neat saffron
#

The game is just bad optimized

round knoll
#

I mean I'd be able to complain about bad optimisation if I could get past the blackscreen 💀

viral monolith
harsh void
old oxide
opaque berry
#

Did we get any resolves for this crashing on pc? I see some people this morning with the same issue i have.

#

I’m on an i9 10900k and 3080ti, i would like to believe it’s not performance related.

#

Checked Driver for latest update, reverted to last driver update, reverted to 2 driver updates back, DDU, turned off all overlays like MSI Afterburner, Swapped between DirectX11 and 12, reinstalled, verified files, nothing works

#

Just keeps crashing within a minute after loading into a game

#

Tried to read crash log to understand the issue, but even after reviewing all crash logs a long with some colleagues that have expertise in that field as a career, none of us could understand PUBG’s crash logs… Our best assumption from some detail looked to be game engine failure, like it just poops out instantly, signaling something on my PC is possibly not compatible? Cannot figure it out for the life of me.

opaque berry
lone steppe
#

My specs:
ryzen 5 3500
Gtx 1660 super
16gb ram
M2 nvme ssd

But why do i cant even reach 100fps average (low settings) even though this benchmark video showed otherwise: https://youtu.be/PoigmX7IvyE

This Video Shows The Performance You might get with a GTX 1660 SUPER throughout the PUBG game. PUBG is a GPU intensive game, using powerful GPU Will increase FPS (Also requires newer powerful CPU)

Index:
0:00 - Intro
0:15 - Lowest 1080p
2:22 - Low 1080p
4:30 - Medium 1080p
6:38 - High 1080p
8:45 - Ultra 1080p

#pubg #gtx1660super #benchmark #fp...

▶ Play video
tepid shadow
#

My specs, i7-8700(3.6/4,7), Gtx1070Sapphire 8gb, 16gb rams. ssd 250g, the game is installed on ssd. I keep gettin stuttering, fps drops, and lagging, like not the ping, the game moves slowly, and not smooth.My ingame settings, are all on verry low, except the Anti-aliasing and view distance, which are High/Medium.Any advice?

crimson apex
#

how do i not lag on pubg

neat saffron
#

The game is bad optimized, what would you except

lone steppe
bold tiger
bold tiger
opaque berry
bold tiger
#

i mean ram in the ram slots not the vram from your gpu XD
are the devs fixing this that can a long time , play with the timings maybe you can find a own fix and use DX11 not DX11E by ingame-settings

#

@opaque berry Look in the Windows event log what Windows writes when the crash happens maybe I can narrow down the analysis

open zenith
#

nd whenever i go to the log file location its not there so this ss is all i have to work on

bold tiger
#

GameBarFTServer.exe -> Xbox Live Services -> is the issuse for the crash

loud tusk
#

guys can i have some help whenever i try to play basic training i can hear and my ui is there but i can see it is just black plz help @deft frost

viral night
#

I have a problem on the game that causes the game to crash at each end of the game, I can't do anything on the computer, I don't know what to do if anyone has a solution I would like it.

vivid warren
#

How to fix this error anyone tell

wraith shore
#

Hello has Oce server been destroyed? Getting Singapore/Asian server matches

near surge
#

hi can anyone help me with my zeroing distance not working?

uneven kernel
near surge
#

idk why

uneven kernel
#

how it doesn't work? give more information like what you're doing

near surge
#

if i press pg up nothing happens

viral night
#

I have a problem on the game that causes the game to crash at each end of the game, I can't do anything on the computer, I don't know what to do if anyone has a solution I would like it.

near surge
viral monolith
#

Hi guys, is it normal for the game have like, 5 programs running related to pubg? like execPUBG, TslGame ( 2 of this ), TslGame_BE, and zksvc.exe

viral monolith
minor orbit
#

Textures not filled in. Gigabyte Z390 Aorus, I7-8700K, Corsair Vengance 16GB, Gigabyte RX6600, Gigabyte M32Q Monitor, Windows 11

#

This happened 3 times this week. I just paid for the game too!

uneven kernel
#

I keep getting into bot lobbies in EU. Any solution? I get like 80 bots per game.

long knoll
minor orbit
#

Is my graphics card not enough? RAM? or?

uneven kernel
minor orbit
#

@long knoll Everything up to Ultra, I get 98-135 FPS, CPU not overclocked. Sometimes PUBG just crashes and wont let me back in.

loud tusk
#

guys can i have some help whenever i try to play basic training i can hear and my ui is there but i can see it is just black plz help

viral monolith
minor orbit
#

@viral monolith I enjoy the fauna. My FPS is fine so my system can handle it. It only blankets non-texture sometimes. Maybe its a AMD issue?

viral monolith
#

its weird that i got good fps in solo but whenever i play duo/squads i got fps drops and stutters

opaque berry
# bold tiger <@!275844528018030593> Look in the Windows event log what Windows writes when th...

So this is one of the crash logs under the Windows Log Event Viewer for PubG:

Faulting application name: ucldr_battlegrounds_gl.exe, version: 2021.6.29.973, time stamp: 0x60dac8ea
Faulting module name: ntdll.dll, version: 10.0.22000.434, time stamp: 0xe4fbcaba
Exception code: 0xc0000374
Fault offset: 0x000000000010be99
Faulting process id: 0x1cf4
Faulting application start time: 0x01d8198c45bb9562
Faulting application path: C:\Program Files\Common Files\UNCHEATER\ucldr_battlegrounds_gl.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: d9f9d8d8-748c-4c0c-807b-d99442c02654
Faulting package full name:
Faulting package-relative application ID:

bold tiger
#

@opaque berry i think is a "folder path no permission problem" make the path full access right click folder -> "C:\Program Files\Common Files\UNCHEATER" and set permission for any user/system/driver mode , or Antivirus block it the Uncheater Anticheat.

hoary fable
#

fix your game...normals are crashing every 5 mins...unplayable...and yea,i tried everything i can and there is nothing on my pc what could make the game crash

hoary trail
#

I have played 65 hours of normals, 1 crash

silver quartz
#

hello guys me and my friend are havin packet loss of minimum30% the whole day. is it same to you ? an if not what should i do? i already called my net provider and they told everything is working ok

verbal sequoia
#

@lofty briar @dense rover @coarse junco when pubg man create new map preferrably 8x8

gray bear
#

my friend and I get no bots in our solo lobbies but 80% in our duo games for weeks now. We've won and played lots and this is peak times NA so its not a population issue. Something funky is happening when we queue together in duos and its very frustrating

#

ClammySausage is my IGN PC NA, if you want to see my pubg lookup matches

compact needle
#

Can Discord overlay cause any problems with PUBG?

viral monolith
#

a few people from community tested it and they all seem to increase crashes

compact needle
patent holly
#

Hello, anyone know anything about how to solve the issue with " Unknown crash. Our engineers will look into this problem. " It is look like the engineers are sleeping beacause i see this error like 5 - 10 times a day for 3 months now. I try everything wint a fresh new windows and a new pc, the same issue. Thank you

compact needle
candid fulcrum
#

I have had the same issue. Check your Windows logs. For me the fix was turning off Medal, a screen clipping tool. (clips the past 15s or more, can record, etc)

patent holly
ebon aurora
#

I have a problem with the game. Today I had a power outage during the game and it reset my computer
Now, there is an error message every time.
I reinstalled the game, installed it on other drives, deleted temporary files.

Nothing helps

#

Unknown failure.

patent holly
patent holly
ebon aurora
patent holly
#

i never try, i think is a lost time, im 100% sure that they knew about this shit but they don't give a fuck. As they know about cheaters and still they don't care about this

ebon aurora
#

Do you have Windows 10 or 11?

patent holly
#

same shit on both windows

#

i have this error on win 10 and know i buy a full new pc with win 11 and there is the same shit

patent holly
#

Guys is you want you can try this : DISABLE FULLSCREEN OPTIMIZATION:

  1. Go to this directory: Steam\steamapps\common\PUBG\TslGame\Binaries\Win64
  2. Select TslGame.exe and right click and select properties.
  3. Click on Comparability Tab and click Disable Fullscreen Optimization
  4. Apply and OK.
#

I will come back with an update if this works or not.

viral monolith
gray bear
#

I’m level 90 and he’s level 40 I believe. The thing that’s weird is how our solo games have no bots but duos have 80% even after 40+ games of duos

#

When we q with a random in duo there’s no bots either

viral monolith
gray bear
#

It feels like it’s something between us playing together

#

But why would there be none in solos?

viral monolith
#

cuz he is much lower level

#

from what i've heard around 100+ lvl to tend to become less frequent

gray bear
#

I’m saying when he plays solos he doesn’t get bots tho either

viral night
#

someone speaks French ?

candid fulcrum
crude dock
#

I dont know what to believe, I just played squads with a level 1 and level 8, got wiped by some level 500's

sand glen
#

can someone help me with sum

candid fulcrum
old oxide
#

I also have same problem mention above by many people. game crashes mid-game, no crash in lobby. Even after rejoining game, it keep crashing after approx 5 minutes.

This is what I find in WIndow Event Viewer log.

compact needle
#

im going insane trying to fix this game

ebon aurora
#

@patent holly Unfortunately, the solution to the problem is drastic.
I spent the whole day trying to change the configuration, reinstalling.
Without success
I did a hard install of Windows and it helped.
I deleted the partition, formatted the system disk and installed windows from the installation disk.
It is a lot of work, software installation and configuration /
The error is in the operating system. It did not help to reinstall while keeping files and settings.

uneven zealot
#

guys i have an error saying 'your client will close in 10 sec due to an anti cheat process not running correctly' nothing seems to fix it

viral monolith
uneven zealot
#

yes

#

reinstall 2 times

viral monolith
#

Did it replace any missing files?

uneven zealot
#

the first time 4

#

but didnt fix the issue

viral monolith
uneven zealot
#

yes

#

2 time i removed iven the pubg file in appdata

viral monolith
uneven zealot
#

left or over all

viral monolith
uneven zealot
#

250gb m2 and 1 tb hard disk

viral monolith
uneven zealot
#

i tryed to play pubg in both nothing worked

#

m2 now

#

witl 30 gb left

viral monolith
uneven zealot
#

yes

viral monolith
#

Hmm

uneven zealot
#

even i disale everything exept microsoft services

#

did a clean boot startup

#

dint work

viral monolith
#

Did you allow your computer to grant pubg access to certain files?

uneven zealot
#

i tryed giveing firewall access

viral monolith
uneven zealot
#

i thing yes how do i chech

#

chek

#

check

viral monolith
#

Forgot how to do it, so here is this instead

uneven zealot
#

there is no advance option in mine

viral monolith
uneven zealot
#

yes

#

maybe the access its not the problem

viral monolith
#

Cause from what I can tell, it's something other than what the error message said

uneven zealot
#

i even contacted the company and the fixes they sent did nothing

patent holly
#

Update on the Unknown crash. It looks like nothing works for me, the game start crash every 5 minutes in rank mode. I will unistall the game and that s it good bye pupg

compact needle
rocky turtle
opaque berry
#

Yea, seems like a whole crowd is having the same issue as myself. Tried everything in the book, nothing works to resolve .

crude dock
#

"Its just your pc", my specs are greater than the recommended on the steam page. So either I need to do some obscure fixing or the steam page needs to be changed.

uneven zealot
#

@rocky turtle man i have ask everyone i have dude everything if you find something pls tell me

old oxide
#

and I've also deleted "C:\Program Files\Common Files\UNCHEATER" folder and verified game file in steam once.

patent holly
#

C:\Program Files\Common Files\UNCHEATER" folder and verified game file in steam once.
this move it works just sometimes

old oxide
#

@patent holly I'm not sure it's graphics related error. or pubg is testing any anticheat on thier end.

#

@patent holly what is your PC config. mine is i5 8600k + GTX 1060 6GB, game installed in SSD.

patent holly
#

I9 10900k + RTX 3080 game was installed on M2 and ssd

old oxide
#

damn.. far far better than me 😄

patent holly
#

yeah i spend like 4k euros on this pc just to see how the pupg crush in 240fps

old oxide
#

been playing since 2018 on same setup, never happened any crashes like this ever. it's happening since week, I believe.

patent holly
#

for me it starts in november

#

and starts crushing just in lobby

old oxide
#

but as soon as I join TDM or ranked/unraked anyhing.. it crashes in almost 5 minutes.

#

and if I start game again and join same game. it again crashes after 5 minuts.

patent holly
#

today was crashed like 3 to 3 minutes 2 matches in a row

old oxide
#

it was crashing yesterday but since I've changed DX11 to dx11 enhanced. and restarted my game. and again changed dx11 enhanced to dx11. and restarted. and it stops crashing. never crashed today. played like 6 hours straight.

#

I'm not really sure what's the problem here. cus windows event viewer shows "Faulting application name: ucldr_battlegrounds_gl.exe, " error.

#

and that is one of the anti-cheat file

patent holly
#

Its funny cause there is a lot of users who write here about this issue but i never saw an admin/moderator or idk someone to tell us anything

patent holly
old oxide
#

Yes. I've seen bunch of people complain about same error.

patent holly
#

is look like the anticheat read something in our pcs as a cheat or corrupt file something like that

old oxide
patent holly
#

I know

#

i have a fresh windows 11, with no anti virus

#

cause i see somenthing that say that anti virus can block the anti cheat

#

i give up, i have a life, fuck this pupg, fuck theyr free game, fuck the cheaters

#

i spend 38 hours to solve this and i can't

uneven zealot
#

if anyone find or knows a fix

viral monolith
uneven zealot
#

smart guy

#

how i did thing of it

#

didnt *

viral monolith
# uneven zealot smart guy

don't be sarcastic to people who try help , also smart guy other people have had this issue iif you just scrolled up

#

there you go

uneven zealot
#

nothing worked for me

#

and sr i just had enough of it

viral monolith
#

try this

uneven zealot
#

i sayed already i tryed it

uneven zealot
#

same same same same

#

done all of that

#

nothing working

uneven zealot
#

for anyone that has this problem

#

use vpn until they fix it

#

only thing that works

minor orbit
#

I had the pop up of cheat something not working 4 times in a row now. I had Steam validate the files each time. What is the issue here? Didn't happen until after I paid for the game. I also posted this in the Report a Bug too. Waiting on replies from those who can help. Maybe a DEV will read these or do they not care?

#

Is there a FREE VPN that'll woprk?

candid fulcrum
minor orbit
#

I have Kaspersky, it only allows 200 mb. So just a few games will be 300 mb.

uneven zealot
#

After days and so many hours found nothing all I know is it work with VPN

#

Tryed even with mobile data only von works

#

At list that a start solving the issue

minor orbit
#

I disabled Kaspersky Total Security and so far its working. Also disabled Windows Defender. I think it's the Anti-Cheat searching for cheats and Kaspersky caught it. Kind of like running 2 Anti-Virus at the same time.

#

I added PUBG Battlegrounds to Kaspersky List, i'll have to keep adjusting until the game plays without the "cheat" pop-up issue.

civic basalt
#

any fix for this? always like this after a shutdown

quick chasm
ebon blade
#

I seem to have short freezes when encountering other players on pc.

#

Mostly during cqc

#

But also not all the time. Are these lagswitchers?

quick chasm
hazy moat
#

For 2 days the FPS at PubG suddenly collapsed. Jumps from 144fps to 70fps. Has never done it before. Hardly playable with such jumps.

Msi z590 pro wifi
Geforce 3060 ti
32gb ram corsair vengeance 3200mhz
Win 10
Dx11
I5 11400
1tb ssd Samsung evo

Pubg esport settings

ebon blade
quick chasm
#

Pc specs and in game settings are a good start.
Naming other apps that are running while the game is running as well. Theres overlays that could cause issues. Settings depending on hardware etc

candid fulcrum
faint kindle
#

same issue

candid fulcrum
#

Is this just a case of poor optimization?

faint kindle
#

Hey !! i have big problems in fight situations i get fps drops and freezes or badest game crash without report my setup :
AMD Ryzen 9 3900X 12- Core Processor
NVIDIA GeForce RTX 2060 Super
64GB ram DDR4 Veng Corsair

minor orbit
#

@candid fulcrum I have the same issues. Z390 Pro/i7-8700K/RX6600 Eagle, Corsair Veng 16GB/Samsung 970 Pro/HX1200/Gigabyte M32Q/Win11/Kaspersky Total Security, 13" Boots

balmy mantle
#

i have the same problem always if i meet players i get freeze or lags and sometimes game crash

Ryzen 7
GTX 1080 8GB
32GB RAM
Windows 10

minor orbit
#

@balmy mantle Do you use a Anti-Virus?

balmy mantle
#

No

minor orbit
#

wwindows defener?

balmy mantle
#

Yes

minor orbit
#

Try a couple games w/o Windows Defender and note if the FPS is better.

balmy mantle
#

I did already benchmark and i play rn other game and everything is fine just in PUBG laggy

minor orbit
#

Ok, good to know, that helps too.

faint kindle
#

Look guys i reset my PC (Full) to default and i have the same problems like before so this is not my pc ^^

minor orbit
#

So, the only common denominator is Windows & PUBG.

candid fulcrum
minor orbit
#

I also play Mech Warrior, This Land is My Land and others with NO issues. So, now the common denominator is PUBG Battlegrounds eh?

faint kindle
minor orbit
#

I was wondering if they earned enough money from this game to fix it, so I just searched and read this. "PlayerUnknown’s Battlegrounds publisher and Bluehole and its studio PUBG Corp have just announced the financials for the full year of 2018, and the report says that it earned a total of $920 million in revenue. Out of this, $311 million was earned in profit. According to the translation shared by Daniel Ahmad who is an analyst of Niko Partners there is a breakdown of revenue by console."

#

That was 2018, so I would wager they have earned more since then eh?

candid fulcrum
#

So assuming level gains, they've profited over a billion dollars off of this thing?!

#

I'd be comfortable assuming around a billion since the game isn't doing as well as it was in 2018, at least from what I can surmise from the statements of OG players both here and on the subreddit.

minor orbit
#

So, we know there is plenty of profit to FIX the issues the consumers are having. The next step is in PUBG's court. Send in every issue do the Dev's can fix it, soon I would hope as many have paid hard earned money for a game that isn't optimized as well as it should have been. If they won't fix it, then we can all go after Steam for a refund. Like I had stated earlier, it's not a Beta, so most the Bugs should be gone. But, this has been out a few years and millions of dollars taken in. These issues should be there upmost concerns.

wanton badger
#

why on the right photo theres no syringe and on the left one there is ?

minor orbit
#

I added the PUBG internet link to Kaspersky and started playing the game, the game locked up and the Anti-Cheat error popped up.

#

Kaspersky discovers phishing pages targeting PUBG accounts
By Back End News on November 26, 2020

With a new gaming season starting, Kaspersky experts have found hundreds of phishing pages, aimed at stealing PUBG Mobile accounts.

Game developers often offer users small but welcome incentives in exchange for playing their game. A multiplayer shooter, PUBG Mobile, has just started a new season, with new items, monsters, and mechanics from another popular game, Metro: Exodus. As is often the case, fraudsters have not ignored such a good opportunity to capitalize on new gaming activity.

Kaspersky has identified no less than 260 phishing pages, offering users the chance to win new items. To get the prizes, users simply needed to submit their gaming accounts through their Twitter or Facebook profiles. Once entry failed, users were requested to provide additional information, including the nickname they use in the game, their phone number, and other personal details. As a result, scammers not only collected social media accounts but these additional personal details — all in order to sell the gaming accounts for a profit.

#

Kaspersky predicts APT attacks will evolve in 2021

More than half of SMBs in SEA admit lack of visibility, talent vs complex threats

“The attackers got themselves really well prepared for the start of the new gaming season. The pages we found were designed in a very convincing way, both in design and interface, that is normally very familiar to gamers,” said Tatyana Shcherbakova, security expert at Kaspersky.

To avoid falling victim to this kind of fraud, Kaspersky has the following recommendations:

Do not take part in lotteries, apart from the officialhttp://www.pubgmobile.com/event/pubgmxmetro/ games’ websites
Check information via official resources. If a certain activity really exists, the game developer is unlikely to keep it a secret
Still, these schemes can be very convincing – if you do not look closely, you may not recognize the deception. We recommend using a reliable security solutionhttps://www.kaspersky.com/internet-security/v3 that simply will not allow you to visit phishing pages

minor orbit
#

Update: Disabled Kaspersky Total Security, played fine until 3rd game. Then had the Criticle Error from the Anti-Cheat again. Tried to continue as it offered, wouldn't allow it both times. So, it seems maybe it's not Kaspersky. I'll try rebooting my PC.

minor orbit
#

@dense rover Located Errors at time of PUBG Error. Event ID 10016. The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

#

I hope this helps to narrow it down?

#

Another app I found that makes PUBG lock up on me is "TweakShot Screen Capture".

minor orbit
snow warren
#

So i just played a Game and had some problems with my game randomly freezing and unfreezing, (Had this problem earlier today as well)
Well i continued with my Game and got banned for some reason,
is that a thing that can randomly happen?

Is there anything i can do or do i have to wait?

#

Oh yea and the reason was for use of hacks/cheats thx in advance 🙂

bold tiger
#

Use dx11

snow warren
#

im on dx11

supple thicket
balmy mantle
#

Same problem here , freezings. Fps drops and some crashes.

My settings:
Graphic: verry low
DX11

My Setup:
GTX1080 (8GB)
Ryzen 7
32GB Ram

lofty briar
#

Hey all, for players that have been crashing without an error message recently we are needing assistance from you!

The QA team has sent us an updated batch file, which should give us more information on the details about the reasons why you’re crashing without a message. .

1.Download and save the batch file 

2.Right click the batch file and run as Administrator.

3. Launch and Play PUBG.

5. Continue playing until you get the crash with no unnotified crash message.

6. After getting to your desktop, go back to the batch and press any key to continue. 

(This should load up your crash dump file location.)

7. Once the crash dump file location is loaded, right click those files and and zip the contents of this by right clicking it and compressing it as zipped.

8. Send the zipped file to our support team by following creating a ticket over at https://support.pubg.com/ and selecting "Installation & Launching" issue, then under "Issue" the option "Crash" and typing in the Subject line "Crashing without crash reporter, error message"
balmy mantle
#

Ok i will do

viral monolith
#

My pubg stuck on "connection time out 1.5.2.5 FFFF"

#

Theres any way to fix this?

rustic wedge
#

Lag and frame drops last update, nice optimizing

mental nacelle
#

what happened to vehicle in training mod? do not spawn

viral monolith
#

can anyone tell me a better sensitivity setting for pubg pc am new to that game

calm gulch
# viral monolith My pubg stuck on "connection time out 1.5.2.5 FFFF"

I had the same issue in the past week. tried any solution I could find on the internet regarding infinite loading screen, nothing helped.
eventually a genius friend suggested using a VPN. - I connected once using a VPN to EU servers, and the game started normally. later, even after I disconnected from the vpn, the problem did not reoccur - the game is okay now

pearl wyvern
#

<@&208909936514695168> I've been wondering why i got banned for 72 hours for unusal gameplay pattern? No i dont use any 3rd party appliactions such as macro or any cheat program and my kd is 1.8 Not been playing since first release, got +70 hours ingame and i decide to give it a second try with my friends and this is what happens. I've seen people talking about the same thing on the reddit. The issue was somebody reporting me and I'm being held for a review while i got banned 72 hours

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

candid fulcrum
candid fulcrum
minor orbit
#

Dump file sent to Sheepy

stiff plover
#

arrow keys iirc

strong anvil
#

My game alt- f4'd itself 4 times today, any solution?

undone orbit
#

my game wont even load in, it just keeps saying initializing. then says error server busy. thennnnn for some reason it makes my dicsord VC go into the red...

#

each time i try to load the game. which had been like 12 times now

#

thoughts?

quick chasm
#

@undone orbit thats a network issue. Check out the network troubleshooting guide in pinned messages

sharp crane
#

Is SEA servers down?

tidal kraken
#

My gpu started to downclock in PUBG like crazy. Core and memory downclock sometimes by a half and it makes huge drops of frames. I tested gpu in furmark and different games - everything is fine with hardware.

#

Temperature wise is also everyting ok

fierce jacinth
#

bsdk chal hi nahi raha

tidal kraken
#

@warm sinew when does it started to happen to you? i had covid and didnt play for like a week, then yesterday there was small PUBG update and it may be the problem.

brazen gyro
#

Hi, I recently got the PUBG game and I'm having a lot of matchmaking issues.
I start a game and it usually doesn't take me to the lobby, I have to wait a long time for it to give me an error and kick me out of the game.

I get an error 15.2.5 - ffffff
It also tells me that the game is in game and not finished (it's as if I got into the game and took me out) I see timing errors.

I have tried everything, open ports... Can someone help me? Thanks

void tulip
#

i have had the game keep messing up on me and keeps saying this i verified my game files and still says this

#

can someone help

pulsar bane
#

half the game keeps turning purple for me; the windows, smoke, rain etc. and restarting the game fixes it for a little while and then it starts again, what's going on?

tight anchor
brazen gyro
tight anchor
#

Right Click PUBG in steam, Select Properties, Then Select Local Files, Once in that Tab you should see Verify game

#

It will redownload the BattlEye folder once it detected that its no longer In the game file

brazen gyro
#

ok, doing.... thankyou

minor orbit
#

Jujst had another crash, no Dump file made. I was killed and then selected to Spectate, it started then froze except for plants.

candid fulcrum
#

Just had a crash. Opened inventory and it froze up and crashed.

minor orbit
#

Another crash within 2 minutes of game play. I tried to use the AMD Radeon Performance Overlay, but it flickers with the game now but it didn't before.

minor orbit
#

Just crashed again with Anti-Cheat error. this was within 2minutes of game play Taego map.

tight anchor
#

PUBG doesnt like overlays

bold tiger
#

I found out that completely HT off(not over process lasso) via BIOS has the lowest input lag for gameplay and benefits from oc ram
I felt the comparison extremely, problem my i5-10600k comes in CPU limit for 141 fps lol with browser(music) + game

this is so stupid it's funny at the same time

fuc* pubg not everyone can afford an i9 at 5.6ghz

minor orbit
#

Crashed again, then the dreaded Anti-Cheat pop up. Texture not filled in? Erangel Map

west flax
#

Help. Failed to initialize steam

tight anchor
minor orbit
#

@tight anchor Thanks, I'll give that a try today.

viral monolith
#

is there any scopes unlock too for m416 in tdm ?

#

and i have many glitches in lobby like

#

somehow my G becomes zero

#

i cant play a match the start button is invisible

#

like wtf

grand furnace
crimson timber
#

How fix?

viral monolith
#

does scopes unlocks for m416 in tdm ?

#

like 2x 3x or 4x or 6x

brazen gyro
grand furnace
viral monolith
grand furnace
viral monolith
bold tiger
#

f*** windows10 and microoff

neat saffron
pulsar bane
#

I can't find the keybind forcarrying people in the settings, I hate the default keybind and want to change it because it doesn't even work most of the time

wanton epoch
misty hazel
#

I have upstream packet loss , How can I fix it ?. I used VPN to connect to SEA and EU but I still get same packet loss

#

I have this problem only in PUBG

ivory quiver
#

i never had single week without game crash

misty hazel
minor orbit
#

@grand furnace Please refrain from using profanity here, my son plays and reads these messages, I have no need to use it either as my vocabulary is adequate.

void tulip
#

MY GAME IS FUCKED PLEASE HELP

#

ive tryed everything

#

ive tryed deletying files and realoading it

#

i cant fix this BS

sage egret
#

idk waht to do

#

@quick chasm ^

minor orbit
#

@viral monolith No need for profanity Vares. Maybe learn a better vocabulary other than the street. It doesnt make you a better person at all. As I had stated my son and many other children play this game, and paid for it as my son and I have. TIA

viral monolith
#

if they play a fps shooter with a voip and many adults there is no preventing profanity especially in this day in age with it being on yt streams in games in sthe street ect. ect. stop being a control freak over something you can't contol fuckwit

minor orbit
#

@viral monolith It's not being a control freak, it's about being respectful to others. So, we keep the VoIP muted, this here isn't VoIP so it can't be muted. You mentioned this day and age, OK, so children in every grade should be taught profanity and allowed to watch porn? This is the world you want? Not me and most others. So please try to refrain.

viral monolith
warped ember
#

Children shouldn't be playing this kinds of games

viral monolith
#

fuck off

stiff plover
#

Does anyone know why I'm only getting about 50% GPU utilization on PUBG

#

I have an i5-11600K + 32 GB RAM + 3070 Ti

viral monolith
#

why is everyone snowflakes these days just piss off for once

stiff plover
#

And I play on 1080p low/medium settings

warped ember
#

Poor optimization

minor orbit
#

@viral monolith Ah, so everyone that don't use profanity is a "snow flake"? I've read many posts here and most don't use profanity so their snow flakes too, hmm.

viral monolith
minor orbit
#

@honest lagoon

honest lagoon
#

Ok. So, let’s do it this way: When in doubt, follow the rules. That’s not me scolding, but directing you guys to the rules. The first of which is to be respectful and polite to everyone in the server. Please do so.

regal vaporBOT
#

Be friendly, polite and respectful to everyone on this server. No harassment, abuse, hate, threats or discriminatory behavior of any kind, even as a joke.
Please see #📋│welcome-and-rules

viral monolith
#

😂

minor orbit
#

I changed Lobby FPS from Unlimited to 60 FPS and changed DirectX from 12 to 11 as suggested. So far no lock ups. Will start playing now with the Batch file at the ready.

#

Hawkey, Thank you for reiterating the server rules. Now, Let's play!

viral monolith
#

ok minimod

#

bought a child a game for 17+ then complains about profanity what a joke

minor orbit
#

Hawkey, Is the nick from MASH 4077?

viral monolith
#

I love it

#

Currently watching mash atm actually

thorn jackal
honest lagoon
#

No, the rule doesn’t state that there is to be no profanity. Swear if you wish, just be respectful of others. 🙂

thorn jackal
#

Wilco lead

viral monolith
#

although he is saying to other people to refrain from profanity as almost as it is apart of the rules

#

The block button is pretty useful if needed

thorn jackal
#

It’s almost like it has a purpose!

viral monolith
#

Ikr no one ever uses it

#

no way

#

what is block?

thorn jackal
viral monolith
#

People are like I don't like this person wah wahh wa wah wah just like use block then

#

i really don't get why get a game for 17+ and then complains about profanity when you know full well they know it and they're going to hear it anyways

thorn jackal
#

Lol.

#

We should make a move to general probably

viral monolith
#

Well tbh any game with any form of free communication has profanity

#

wdym most if not all games have it t

#

Sure you can usually turn of communications but don't expect any game dev to do any about it

#

espeically in discord

thorn jackal
viral monolith
#

if you don't like your son seeing profanity on discord just don't let him have it simple as

#

Some game reinforce use of profanity

viral monolith
#

Not many but some do

#

kek

#

I see younger people use profanity more than older people

#

same

#

welp it is what it is gn

onyx delta
#

The use of profanity is fairly equal among all

minor orbit
#

@viral monolith It has been many years since I've watched Mash. Enjoyed the humor.

viral monolith
#

You can easily find it online of you want to relive memories

grand furnace
gleaming vector
#

@minor orbit
Drop it.
As long as the content here is within server guidelines, it is your responsibility to control what your child has access to. Not ours to keep it within what you want it to be.

@grand furnace
Drop it.
Don't provoke, and don't respond childishly.

minor orbit
#

@viral monolith They get it from their parents or other adults. They aren't born with a foul mouth, they are taught by others. Many want to "fit in" or be in the "click" with others so they copy/absorb foul language, body piercing, tattoos, alcohol or drugs to do so. I've seen a lot in my 50+ years, it's only getting worse.

gleaming vector
#

This isn't the location for that discussion, either. Don't clutter the channel.

viral monolith
minor orbit
#

No more from me. Trying to game without lockups.

candid fulcrum
#

Guys this is a weird one but with PUBG my fans go crazy and won't listen to control software. Not overheating, not even overclocked.

viral monolith
minor orbit
#

@viral monolith Really? I didn't know that, one would assume the higher the number the better the DirectX. I had mine on DX12, changed mine to DX11 as recommended to me.

#

I was told that PUBG only supports DX11??

tidal sierra
#

so im on pc im running ryzen 7 3700x 32 gb ram 3070 and the game just crashes my whole computer. anyone got a fix besides all the stuff youtube says that dosent work ?

viral monolith
#

@tidal sierra I too have been getting crashes here and there, but I dont know if there is a fix for that

#

In the recent patchnotes they've said something about testing things to see if it the main cause of all the crashes

tidal sierra
#

essentially, i get to the main menu and my computer shuts off

viral monolith
#

So I think till then, we'll just ahve to wait...

#

Entire PC?

tidal sierra
#

mhmm

viral monolith
#

Damn, I had a couple of those, I actually thought it was due to the power outages, but apparently not...

tidal sierra
#

I've tried various things on youtube but it didnt really help much

#

but yeah, it'll just shut my computer right of

#

off *

viral monolith
#

Ye, it isnt really helpful when it comes to fixing these type of things. I spent an entire week tryna solve the black screen bug for pubg, but yt never helped at all

viral monolith
tidal sierra
#

Hopefully that works for me if not i'll be kinda sad, brand new pc runs everything but pubg lol

#

But yeah, i have a good power supply and my hard drives are brand new i even tried redownloading it on my nvme

viral monolith
tidal sierra
#

could it be the combination of hardware maybe pubg dosent like my ryzen cpu or something

viral monolith
viral monolith
#

But thankfully there was a fix for that, so that shouldnt be an issue anymore

tidal sierra
#

hmm, Well, im gonna call my computer shop tomorrow and see if maybe they have a solution, if not i guess im just going to have to wait it out,

viral monolith
tidal sierra
#

thanks for the re assurance i appreciate it

viral monolith
#

Np

void tulip
#

I HAVE REINSTALLED THE GAME I HAVE DELTED BATTLEYE AND VAREIFIRD GAME FILES AND IT STILL DOES THIS

#

@lofty briar

#

@deft frost

grand furnace
viral monolith
# minor orbit I was told that PUBG only supports DX11??

What the means its only dx 11 has been fully tested the other modes are considered beta without as much testing to make sure the game runs as normal although dx 11 enhanced has been benchmarked against the dx 11 and 12 modes in pugb and shows he best performance over the others

#

So use 11 enhanced unless you notice more instability

#

I personally have noticed better performance since I turned on 11 enhanced

#

Not sure if I ever used 11 as I changed it to 12 thinking it would be better when I first played the game

#

Dx 12 is better but it's not implemented to be completely stable so still assume for games in general that dx 12 mode is the best mode

#

Although that is also hardware specific too

#

As graphics cards can have been optimized more for one or the other resulting in less performance in one cause of so

agile bough
#

Hey; please add an hotkey settings option to choose wich key using for training range help... im already using « , » for something else... i remaped that touch to solve issu because it opened help each time....

minor orbit
#

@viral monolith I'll try 11 enhanced today to see if it improves.

#

@tidal sierra What are your PC specs?

#

Someone I knows PC has rebooted a few times with PUBG, he has AMD CPU and Nvidia GPU with Windows 10

heavy moth
#

Does anyone know how to fix this issue. I try to play with a ps4 controller but pubg thinks im using mouse and keyboard so when im using my controller i cant sprint or shoot

minor orbit
#

@heavy moth I use Track ball and broken ego keyboard. I think you would need to just remap your keys on controller. Unless you've done this?

heavy moth
#

How do you remap

minor orbit
#

It should be in Settings >> Controls >> Key bindings

sage cedar
#

Why is the CHECK-IN event not working, after playing more than 4 games and placing 2nd Today?!??!

sage cedar
#

crashed 0 times after making nvidia control panel Application controlled for Antialiasing ++ as many others as I could

sage cedar
#

AMD CPU's are MOST LIKELY overheating on this game, the UE is slaughtered by this company. No vulkan is just a hint of the ice berg BUT< you should ALL be using Ryzen Controller to ensure that your CPU's are NOT overheating

obtuse wing
#

The amount of fudd in this channel is abaurd

#

Absurd

bold tiger
# sage cedar DX12 is th ebest

the dx12 option is not dx12 is a fake xD
not even functions of DX12 in DX11E work properly in rendering

It reduces input lag from rendering but frametime instability by avg fps drops

bold tiger
#

@willow gust win7 is very nice but i have a one bug -> Alt + Tab in a fullscreen game -> Digital Vibrance reset auto to 50 , i'm search a solution...

Nvidia 473.04 is last for win7
I think my RTX 3070 is too much for under 455 version
because 456.71 doesn't work there was no rtx 3070 support

void tulip
void tulip
fast wave
#

it is not cheating just pro gaming chair

sage cedar
void tulip
heavy moth
#

i just wanna play with controller

minor orbit
#

@heavy moth Settings>> Keybindings >> Click on right side that is empty, then push button on your controller that you want to use. I don't know if this will work but give it a try.

upper maple
#

i don't get items from prime gaming why?

minor orbit
#

How do I turn down lobby music? It's way too loud!

warm sinew
#

always suck on loading screen can you fix this

pulsar bane
#

why does the game keep turning purple?

zealous shadow
# pulsar bane why does the game keep turning purple?

seems like a hardware issue rather than a game issue. make sure you have the most recent drivers installed, verify the game files just in case and reset your graphics settings to default. if that still doesnt fix it make sure your graphics card is plugged in properly and that the PCIe slots are clean

tight anchor
#

But i havent been able to pinpoint whats causing it in game

#

My Sun in game the other day was freaking purple

muted kelp
#

I'm with bean on this, it does look like a hardware issue. Specifically it looks like a bad connection to me.

Another issue might be a conflict between the game and color enhancing software; Nvidia, AMD, Asus and Acer all have tech that ships installed for "vivid pixel" type "enhancement" that may be in conflict with the game.

quick fiber
#

Playing FPP

Map: Erangel

Weather: Dark Rainy Day

Issue: After I died, I tried spectating my killer and now the screen is frozen and all I can hear is the lovely sound of rain.

Task manager isnt working because the game forcing itself to be the one on the screen.

viral monolith
#

dang

minor orbit
#

@pulsar bane Did yo happen to be watching Barney at the same time?

kind spoke
#

how can i fix?

cinder shadow
#

oh i get that all the time

#

i just spam pubg until it start

#

lol

kind spoke
#

thx

sharp pulsar
sage egret
viral monolith
#

am I not getting ban right?

#

I just play in casual and then it was disconnected : /

uneven kernel
zealous shadow
bold tiger
viral monolith
zealous shadow
zealous shadow
viral monolith
neon nimbus
#

Hey guys can some help me? I cant buy crates in the store they dont show up 🙁

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

obtuse wing
bold hazel
#

Dang my games keeps crashing.

#

gg

#

gonna update everything i guess

uneven crescent
#

How can i fix ?

zealous shadow
uneven crescent
uneven crescent
zealous shadow
#

if you go into steam, right click the game, select properties, then select the Local Files tab, there should be an option saying "Verify integrity of game files"