🤝│community-troubleshooting

[royal beacon]

which ports need to be opened on the router for PUBG?

[austere rune]

same problem , reporting 4 crashes every 5 minutes , disgusting

[vast vapor]

@lavish sparrow @austere rune For frequent crashing issues, especially if checking the game file integrity hasn't helped, you should open a support ticket directly. See the top pinned message in this channel (or for your convenience, here's a direct link to that post): <#🤝│community-troubleshooting message>

[vast vapor]

I didn't have to do any port forwarding, and my router's locked down. I think all of the handshaking and traffic is handled by Steam, so you don't have to do anything about opening ports. You might need to tell Windows to allow the application through its firewall, though.

[lavish sparrow]

Like i said i have Sent my crash reports to Support ticket, and the turkish team reply back with automated messages saying the same things ( clean install windows clean install pubg ) i have done all of them but still crashing

[royal beacon]

well imaging to me crashing everytime i finish a game going back to the lobby

[hearty vault]

To anyone else experiencing frequent crashing - have you noticed that the game usually runs only for 5 minutes before crashing back to desktop? For me this is consistent.

[tulip mist]

today it was more or less like your 5min experience… but usually it‘s totally random and sometimes even one evening without crashes…

[vast vapor]

After the latest update, the crashes have been very rare for me. I'm sorry to hear that that hasn't been the case for some of you though.

[grizzled birch]

Is anyone getting sound glitch ?? Like a guys are running 5metres away still no sound of there foot step 😒

[brazen grail]

@lofty briar I'm unable to text msg on #735310727082016839

[brisk field]

it is closed for the moment , as the community team is on vacation

[brazen grail]

thanks for the update 👍

[vast vapor]

Sheepy's last message in that channel explains it in more detail.

[uncut nebula]

hey sheepy what is the time period of pc-report-a-bug being down?

[quick chasm]

We'll be back in full force in the first week of January!

[chrome thistle]

i freeze every time i leave a match after dying, anybody know what's wrong?

[dusk pulsar]

Hello all! I would like to ask you about one problem that has arisen. I found that pubg and MSI afterburner 4.6.3 and 4.6.4 are not compatible in PUBG, every 4-5 minutes the game crashes. I checked it many times, spending half a day on it. Version 4.6.2 is stable and there are no crashes (using now - no more crashes in 6days). The program uses monitoring + overclocking. Using a video card without overclocking (in default mode) does not give any results. The question is whether the problem is with others or just me?

PC-1 and PC-2 have the same problem.

Configuration.
PC-1:
Asus H310 Prime
Core i5 9400f
MSI GeForce GTX 1660 Armor 6G OC
Kingston DDR4 (2400) 16 Gb
Samsung 970Evo (250gb)
Microsoft Windows 10 Pro for Education 10.0.19043.1415

PC-2
ASUSTeK COMPUTER INC. PRIME B460M-A
Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz
ASUS TUF RTX 3060 Ti V2 GAMING OC
Kingston DDR4 (2666) 8+8 Gb
M2 SSDPR-PX500-512-80 512 Gb
Microsoft Windows 10 Pro for Education 10.0.19043.1415

[lunar wharf]

Why i'm getting a high ping in A-Z-fra

It's between 108-110

[little fog]

What?

[lunar wharf]

I'm getting high ping when playing in A-Z-fra server

I'm getting this issue for 4 months maybe after the last updates

[dusk pulsar]

cmd - tracert -w 1 20.52.1.12

20.52.1.12 - Microsoft Azure server in Fra

[royal beacon]

what is this ip for?

[dusk pulsar]

To check the route to server and identify the problem area

[remote escarp]

help

[bold tiger]

4,5 -> 5ghz cpu speed is big difference
because 4x+500mhz = 2ghz+ ingame
CPU Limit is better as GPU Limit if you still play only 144 fps cap like me 😄
I don't know why but this trash game still only uses the threads of 4 cores
The best performance always stays on the threads of the first 4 cores the other and same Hyper-Threading makes an issue if Windows is also used internally with/in the HT

https://cdn.discordapp.com/attachments/923113775140311080/924214467326263306/unknown.png

[modern prawn]

hellow.. how to fix Region? why i got into EU server when im from APAC?

[royal beacon]

why tslgame use more cpu than gpu?

[bold tiger]

pubg need only cpu , remove now please your gpu from mainboard

[royal beacon]

o.o

[spark galleon]

emergency like a troll bugging the channel?

That’s what I mean

Anyway,

[spark galleon]

I cannot be always available, okay?

Anyway, can you try clearing your memory to give way for the game?

Can you also elaborate all other specs of your laptop? What’s the processor? The graphics card?
The recommended memory is 16Gb, the minimum is 8

[regal vapor]

http://store.steampowered.com/app/578080/

Steam

PUBG: BATTLEGROUNDS

• Please note that this game will be provided for free from Jan 12th, 2022.PUBG: BATTLEGROUNDS is a battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing. PUBG: BATTLEGROUNDS, aka Brendan Greene, is a pioneer of the battle royale gen...

Price

$29.99

Recommendations

1553948

▶ Play video

[remote escarp]

help

[mystic wren]

Are the PUBG Twitch drops broken? I've watched a bunch of PUBG streams with drops enabled and I've gotten nothing. Very Grinch-like, PUBG.

[vast vapor]

Have you managed to get PUBG Twitch drops before this?

[mystic wren]

@vast vapor Yes, never had a problem before.

[vast vapor]

Well, that sucks. I know some people have been advised to unlink and re-link PUBG and Twitch, which fixes the problem in some cases. But in other cases, people have to file a support request via the PUBG website.

[regal vapor]

https://support.pubg.com

[remote escarp]

help

[vast vapor]

Plastics. Invest in plastics.

Oh, you probably want PUBG help, not investment advice. In that case, you're better off just asking the question or describing the problem instead of being vague and hoping someone notices you. ;-)

[vast vapor]

Did you try checking the file integrity, and did you tru fully uninstalling PUBG and reinstalling? Those would be the only steps I would think to try, besides filing a support request on the website.

[remote escarp]

I've done it all before

[vast vapor]

Okay; what did PUBG Support via the website advise that you do?

(They'd be better equipped than us to help you...)

[vast vapor]

Well, if you followed the steps and are still having problems, I'd follow up with them and see what they think you should do next. ¯_(ツ)_/¯

I doubt anyone here would have anything else to offer beyond what PUBG Support suggested.

[stable dagger]

Im driving JetSki

[kindred sandal]

WTF ist this

I am scared

[vast vapor]

Someone put a power mushroom in the tank...

[dim prism]

Anyone had an issue where they've been banned for 24 hours for literally no reason?

[whole trail]

getting stuck here , all files are fine

[dim prism]

I've reinstalled the game last night - booted it up this morning, played 2 games, and now I've been banned

[regal vapor]

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[spark galleon]

@dim prism

[dim prism]

thanks

[stable dagger]

Mylta

[wraith yacht]

How to Fix PUBG Not Launching on PC.....

[winged glacier]

Hello i need help

I dont know why but i can't hear the foodstep

its really disturbing

[solemn lake]

waiting for stuff more than 10 minutes!! and I restart the lobby a lot of times! what a bug PUBG!!

[vast vapor]

Is it constant (like you can hear all other sounds, but not your teammates' foosteps nor your own)? Or is it intermittent (can't hear a teammate on occasion)?

[vast vapor]

Did you have a question?

[vivid sapphire]

i just reinstalled the entire game + battleye

[vivid sapphire]

@quick chasm can u help me?

[viral monolith]

have you tried verify files?

from steam

[vivid sapphire]

yes

[bold tiger]

fix for this
Set Steam + ExecPUBG.exe + TslGame.exe + TslGame_BE.exe start as Admin via "Change settings for all users"

%appdata%\..\Roaming\Microsoft\Windows\Start Menu\Programs\Steam```

Access Folder/Exe for Start BE Service (is a Permissions Problem idk why) -> "%programfiles(x86)%\Common Files\BattlEye" probe set "BEService.exe and BEService_pubg.exe as Admin"

[viral monolith]

48 fps, what u think? 🙂 WE CAN'T PLAY THIS GAME !!!!!!!!!!!!!!!!!!!!!!!!
i7, 16gb ram, 6gb video, ssd 500, monitor 2k -> 240hz

[bold tiger]

@viral monolith please complete pc specs details
@viral monolith something is definitely wrong with your system

[bold tiger]

You could have just taken a screenshot 🤣

[spark galleon]

you could have not pressured them; they might get embarrassed

[bold tiger]

After Reload Weapon stop shot gg

[vivid sapphire]

how often i need to reinstall pubg to actually play it without getting a single corrupted data error?

[brisk field]

You dont have to. Just verify your files in steam

[blissful shard]

both of those fall under the minimum requirements for pubg but i would recommend upgrading if you have the means to as its a really taxing game

[agile rose]

I submitted a support ticket. Is there any way to get white listed from being temp banned? I stream this game 3 to 5 days a week and the 24 hour ban really messes with my schedule. I would love to be pubg partner one day so been streaming a minumum of 3 days a week and doing custom games but cant host the games if i am temp banned ;-). PUBG NAME :Twitch-NAGWizard . please let em know if there is a direct contact other than the email support ticket . luckily last time i was only banned for an hour and a half last time when it was the night of my big event so hopefully it will be similar

[regal vapor]

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

[agile rose]

already did that today and like the other times i was temp banned i was told its for the 24 hours. last time i managed to get unbanned after an hour and a half. but right now i am just sitting here temp banned.

[hollow kiln]

hi, im recently install pubg on steam, but i cannot start the game!, i trying reinstall c++ 2015, and try with administrator right on app

[native charm]

ohh... okkk

[ivory inlet]

yup somebody reported you and your acc is banned 24h for someone or something to investigate. Pretty stupid system imo

Should be innocent until proven guilty and not guilty until proven innocent

[glass cosmos]

Spawned like this in TDM.. @quick chasm @dense rover

[austere wolf]

I am getting kicked from Lobby today. Happened 3 times now

[glass cosmos]

wtf is this? Game just crashed

It just crashed again, wtf does this mean

I've done nothing different, just keeps happening?

[echo summit]

Does anyone know why my friends pubg wont open on his pc? He has disabled the firewall and added it to the firewall but nothing seems to work.

[vivid sapphire]

its insane, actually reinstalled pubg did the restart thing and it worked. now i want to play pubg and it gives me the same stupid corrupted data error again

[pastel shuttle]

lmao i have i5 10 gen, gtx 1660 super, 8gb ram

and i get all super low and literally can play 60 50 fps xd

[pastel shuttle]

did u try it to reinstall the files on steam?

[pastel shuttle]

wtf i have literally low specs than that screenshot lol

[chilly jungle]

Hello does anyone know, how to remove someone from your Creator Appreciation Program on a Krafton account?

[quick chasm]

Hey, selecting another creator from the provided list in the dropdown will replace the current content creator.

[quick chasm]

Check the how to complete a clean reinstall of the game section in the troubleshooting guide below.

https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

[chilly jungle]

Ah okies nice, Thank you @quick chasm 🙂

[vivid sapphire]

did like every step 2x and i get still the same error

its not a problem from my side

[hearty vault]

Clean reinstall fixed the crashing for me - for now.

[chilly jungle]

Hi, I got a copyright claim on one of my video's in you tube. I used the team dance I bought in pubg . I started streaming recently on twitch and also use the dance very often. Will this give me copyright claim always now? Is this even right? That I got it . I assume not as you guys sell them and it's not more then 10 seconds either. Does anyone of you know why this happened?

[echo wren]

i have FPS problem in game.
In my pc FPS going 60-80 some times it going less than 50.

My pc spec.
Ryzen 5 3600
8 GB x 2 RAM
Asus tuf gaming GTX 1660 OC super 6GB
windows 10 pro 64bit
128 NVME + 2TB HDD

....
my friend play with me this game. his FPS going over 140.
but his PC spec
Ryzen 5 2600
16GB RAM
gtx 1060 6GB
....

why not going over 100 FPS in my PC.

[blissful shard]

are you guys running the same settings?

[vast vapor]

Unless you had some other music playing in the background, I don't know why just PUBG would have triggered a DMCA claim. I'd ask through YouTube first to see if you can get more information on why the claim triggered, and then contact PUBG Support via the website if it was really a claim relating to the PUBG sound or video.

[astral gorge]

whenever pubg updates r released, my game just gets double than regular ping and less than half of fps ! i just fixed prev update issue 2 days back and now this again ! how do i fix it now ? (no laptop heating issue, no internet issue, re-checked all files too)

[astral gorge]

i had to re-install the game for temp fix.. the game's atleast playable but some stutter is still there, how do i solve that ? pls help

[brisk dune]

Hello, from the last updates in the pub, I have much lower fps, it happens that it falls below 60 fps, while I used to have much more i5 9500f, rtx 2060.16gb ram, is there any solution

[blissful shard]

did you double check your graphics settings? ive had pub reset them on me when i was updating?

[brisk dune]

The settings are the same as before I regularly update the graphics and windows

[blissful shard]

What about driver updates?

[astral gorge]

for low fps issue - check thermals of ur machine, check system & driver updates, internet. if everything is good and still u r having issue, only one solution, re-install the game..

[brisk dune]

Everything is fine, the other games work great, the only problem is that I even reinstalled the whole system and again nothing

That must be something up to the game

[chilly jungle]

Thank you for the responds, as you can see on the screenshot I posted. It is for the Pubg team dance song. The claim was at end where I did the dance after a chicken dinner. Also on the screenshot 🙂

[young current]

my game is crashing constantly, fixing the problem via steam doesn't help also. In the crash message it says unknown crash, what can I do to fix the game crashes?

[tawny flint]

^this is also my problem. since the last update my game crashes for no reason when i try to join a match. I have to reload and crash 4 or 5 times while my team continuously backs out of games for me until I can finally play a match

[echo wren]

yes

[crimson hare]

https://steamuserimages-a.akamaihd.net/ugc/1839157484281927629/78F28C0DFC1E281EEF331803EEEE309D396677FC/

please help me

[ocean pivot]

It doesnt really matter how good your cpu is as long as its and i5 6th gen, as pubg is more graghically intensive, having 6gbs of vram doesnt mean anything if your gpu cant actually handle the game. Try to have atleast a 1080 or higher for 2k gaming or 1650 for 1080 at 240hz.

[crimson hare]

@ocean pivot help me 😦

[ocean pivot]

Wish i could but pubg hasnt hired me in its backend development yet lmao

[crimson hare]

-_-

[viral monolith]

can anyone help ?

i got the same error

[ocean pivot]

Have both you guys just tried uninstalling the whole game and reinstalling, heard it fixes most things?

[viral monolith]

yes

few times alredy

[crimson hare]

Yes..

[brisk field]

have you uninstalled the whole directory for PUBG? Also the error says to reinstall DIrectX possible or MSVCRT(although i am not sure what the latter ist) XD

[ocean pivot]

You should just be able to search for these, might find a youtube vid if your lucky.

[gusty aurora]

install directx and all visual c++ packages

[viral monolith]

still not working try both @gusty aurora @ocean pivot

[gusty aurora]

what?

[crimson hare]

@gusty aurora can you come share screen and help us

[viral monolith]

the things you sugggested not working for us

[gusty aurora]

yes

[gusty aurora]

join squad room 1

[gusty aurora]

squad room 1

damn i cant share screen

uhh

wait

[gusty aurora]

send me a request

[sterile charm]

Hi My game keeps freezing anyone know how to fix it

[vast vapor]

Please see the pinned messages in this channel for troubleshooting advice.

[bold tiger]

cpu intensive not gpu
all network based context is over cpu calculate
this has an impact on how your gpu renders the fps and how your latency / frametime / efps is stable when it comes to desync
package loss players have to be separated from stable [internet] players then we have a good chance that pubg that we wish is finally playable fine

[limpid spade]

I need help. whenever my game is in focus it's gpu and cpu usage tanks and it refuses to run the game, but whenever it's not in focus/ tabbed out, it's fps and usage goes to normal. I've tried all the in game settings, updated my drivers, reinstalled pubg , and changed the power management of my gpu in the Nvidia control panel (apparently that helps but it didn't) and I haven't found a solution. it used to run great but now it doesn't wanna run the game anymore :(. my specs are i5 8400 , gtx 1060 6gb, 16gb of 2400mhz. it also is on an ssd aswell. I really wanna play this game again so any solution/ suggestions are super appreciated :D

[ocean pivot]

This is why I said at least an i5 6th generation…

[static idol]

anyone game keep crashing?

[stiff plover]

a 1650 for 1080p @ 240hz 😆

[ocean pivot]

Thats right... doesnt mean your going to get 240 frames...

[waxen hemlock]

best way to solution would be to try fresh windows install (just install it side by side to see if it will fix the issue). Most probably, it will.
I think the issue is caused by GPU driver, try removing it with DDU from Guru3D.
You could also try clearing the game settings, they are places in
AppData\Local\TslGame\Saved\Config
you can just backup this folder then remove it.

[limpid spade]

thank you, will try it later and I'll lyk how it goes 👍

[stiff plover]

Why would u pair a $200 card with a $400 monitor 😆

[bold tiger]

unlogic

[ocean pivot]

Idk why not ask the guy i originally replied too?

[glass cosmos]

My game is crashing non-stop this morning...

Was fine all day yesterday

[sand jetty]

Hey guys! I would like to connect steam to Krafton ID but it says "Steam Authentication: no platform account found. " I don't understand what its problem.

[chilly jungle]

Again I got a copyright claim on the dance. Why is this? Pubg owns the rights right to re-sell it?

[onyx delta]

It’s being claimed by YG entertainment, which is where BLACKPINK is signed

Not much you can do

[chilly jungle]

I can't no, but imo Pubg should as there are selling the dances.

[onyx delta]

I agree.

[viral monolith]

when i start up pubg i only get a black screen

how to fix

[undone haven]

servers are down 14 hours untill online

@viral monolith

[viral monolith]

so when servers down u just get black screen??

no

[undone haven]

no

servers are down because devs are updating game and servers sorry for bad english

anyway

you need to wait to play game like everyone

...

[viral monolith]

why tf i get black sreen than XD

screen*

[violet topaz]

Anyone here have experience setting up a Wolverine V2 Xbox controller to use on PUBG PC?

[woeful gorge]

are they still down for everyone cause mine def is

[restive magnet]

Hi, how do I log in in support.pubg.com? any link?

[regal vapor]

https://support.pubg.com

[restive magnet]

I mean how do I login for that page?

I want to sign in to view my previous requests

[obsidian marten]

this has happed to me like 30 time since new update

[vast vapor]

I think you just log in using your Krafton ID, don't you?

[lapis relic]

Yep same

[restive magnet]

if I login https://accounts.krafton.com/ , there's no link to go support page and if I go manually, it's not signed in

I think there's a link like support.pubg.com/signin or something like that

[quasi bear]

same problem

[bold tiger]

yes how to fix this?

[last flame]

AI training is not working. 😫

[wintry acorn]

Same problem 😕

[quasi bear]

Server problem

[supple spindle]

Is there anyway to fix

[wanton trellis]

full server all over the world

[wild gulch]

How to play if the servers are unavailable to players?

[thick arrow]

verify files

[polar coyote]

what is this problem?

.

[errant thistle]

Happening with me too

[quick fiber]

Just try reconnect guys or wait for some time, you already know this will happen as they are now free-to-play

[thick arrow]

You getting that because of these 2

[errant thistle]

The servers are dying

https://cdn.discordapp.com/emojis/590503960851382272.webp?size=48&quality=lossless&size=40

[celest zenith]

I am also facing the same error any fixes?

[thick arrow]

tried both verify and restarted pc, guess just keep trying

[quasi bear]

Uninstall battle eye

Verify PUBG

[trail nebula]

??

[past sand]

i cant get my preregs rewards and my game isnt running well. i know i can runn at 60, but now it keeps stuttering because the game wont use 100% of my gpu

[vivid sapphire]

its so cool i thought that update fix finally corrupted data issue but yea still there

[past sand]

ok now the game is just CTDing

[thick arrow]

thats when Battleeye is blocked, need to verify game files

[past sand]

why isnt the game using my GPU correctly? It keeps droping to 30 percent usage or something.

it also now is suddenly crashing in the main menu

[cerulean palm]

How to fix this? after verifying i get a black screen and cant get in the game.

[winged gorge]

Have you uninstalled and reinstalled? Deleted cache?

[cerulean palm]

i deleted some files in the movies folder and after many hours it worked

[arctic dome]

stuck here

[winged gorge]

#735310727082016839 message

[near patrol]

Is anybody experiencing character and BP not showing in lobby? I think it's an error

[scarlet matrix]

it works for me, I don't have those programs

[near patrol]

I think it is related to 'restricted account' thing like above picture

[exotic olive]

hello

when opening the game, the pubg inscription comes up, and then it stays on the black screen and throws it out of the game without making a mistake

i would appreciate it if you are happy when answering

[tawdry summit]

how do i fix this:
[INFO] Blocked loading of file: "D:\SteamLibrary\steamapps\common\PUBG\TslGame\Binaries\Win64\TslGame_BE.exe".

[exotic olive]

@spark galleonpls help me

[tawdry summit]

@exotic olive maybe verify with steam

[viral monolith]

[INFO] Blocked loading of file: "C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common\PhysXUpdateLoader64.dll".

[exotic olive]

didn't happen

[swift blade]

hello

whenever i open pubg it opens and there the loading screen then after that its just black screen for a while then pubg closes on its own and says it was a crash

need help

[viral monolith]

well same

didnt get crash but my brightness gone dark

[viral monolith]

for some reason

[swift blade]

any fix?

[tulip island]

any ideas?

[viral monolith]

no clue someone here is saying to update gpu driver and this is the issue but its not

my drivers are fully updated...

i dont know whats going on really

we'll probably have to wait another 38 hours for fix

the update

lol

[tulip island]

I am getting this issue too

[viral monolith]

same error

you dont have updated your gpu driver xD

[tulip island]

latest version my guy

[viral monolith]

i know i am kidding this is what they say causing this error

[tulip island]

tried to open msi infograph boom game crashed

[viral monolith]

how to fix black screen

im just stuck at black screen

[winged gorge]

wrong link rip

[winged gorge]

#735310727082016839 message

[winged gorge]

#735310727082016839 message

[viral monolith]

My drivers are UPDATED

how to fix black screen
im just stuck at black screen

[quick chasm]

If you are having issues with game connectivity (network lag, unable to connect etc), please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002205766-GENERAL-CONNECTIVITY-GUIDE

If you are having issues with game performance and/or stability, please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

If your issue is not resolved, follow the steps at the bottom of the guide to contact support and supply required information.

[viral monolith]

not fix yet

trying to figure out whats going and why i keep getting black screen at lobby and this error [INFO] Blocked loading of file: "C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common\PhysXUpdateLoader64.dll".

i guess we have to send a ticket

because support here doesn't know how to solve this error

Oh hello

Pls help me

I have a problem

It's continues to spinning

[pallid knoll]

i get this error and the character creator dosen't load

[viral monolith]

@pallid knoll and the loading screen it's just spinning right?

[twilit moon]

same for me my guys

[viral monolith]

EXACTLY

I have the same problem

For fuck sake

[twilit moon]

i tried to restart my pc multiple times but still

[quick chasm]

If you are having issues with game connectivity (network lag, unable to connect etc), please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002205766-GENERAL-CONNECTIVITY-GUIDE

If you are having issues with game performance and/or stability, please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

If your issue is not resolved, follow the steps at the bottom of the guide to contact support and supply required information.

[viral monolith]

Same and nothing happened

[wanton epoch]

annoying. will this affect game stability?

[viral monolith]

brightness is dark at lobby

Everything is fucked up with this game

What's happening

[exotic sleet]

my pubg wont open bruh

nvm it FINALLY opened

[agile bough]

Hey, please add an option to change training key guide, actually ( , ? ) ... im already using this touch for something else... would be better if we can choosin wich bind we want

[viral monolith]

a

my game

is still

stuck at

loading screen

thanks pubg

[exotic sleet]

and now it crashed or something

[viral monolith]

XD

[exotic sleet]

bruh

first match first crash

[viral monolith]

this game sucks ass dude

[quick chasm]

For those experiencing errors about file blocks related to NVIDIA, please check if you have highlights enabled in GeForce Experience and turn them off temporarily. Please restart your PC afterwards before re-launching the game

Let me know if this resolves the issue.

[exotic sleet]

ight

lets try

how cool is this?

[quick chasm]

When did this error occur?

[exotic sleet]

right

now

3 times till now

3 times trying to open

[quick chasm]

I mean, what did you do prior to it occurring

[exotic sleet]

i just opened the game(im sorry for my bad english)

i can show you again,it will give the error,and then crash

[quick chasm]

Check out the troubleshooting guide below and go through all the steps
https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

If your issue is not resolved, follow the steps at the bottom of the guide to contact support and supply required information.

[exotic sleet]

hold up,i can play from win 11,right?

[delicate grail]

when i dont move my mouse its so good quality but when i move my mouse then my screen goes black white black white.... can someone pls help me

[merry summit]

Whenever i launch pubg i get pop ups from my anti virus of blocking harmful website like 3-4

[brisk field]

yes

[exotic sleet]

good

[tawdry summit]

anyone know how to fix stuck at initializing scene?

[marble stone]

Had 5 crashes already today, always at the beginning of the game at the very end of the flight path while still in the plane. The game just freezes.

[quick chasm]

If you are having issues with game connectivity (network lag, unable to connect etc), please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002205766-GENERAL-CONNECTIVITY-GUIDE

If you are having issues with game performance and/or stability, please check out the troubleshooting guide below
https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

If your issue is not resolved, follow the steps at the bottom of the guide to contact support and supply required information.

[exotic sleet]

reinstalled the game

lets see...

@quick chasm sorry for pinging you,but those steps did not work

[quick chasm]

If your issue is not resolved, follow the steps at the bottom of the guide to contact support and supply required information.

[bleak crown]

hi can someone help me i have a problem with game. Every time when i scope to enemy my game works bad,i have delay, my camera is moving by her own. Can someone please help

[exotic sleet]

help

[delicate grail]

when i dont move my mouse its so good quality but when i move my mouse then my screen goes black white black white.... can someone pls help me

[exotic sleet]

giv

help

[vivid sapphire]

nice one

[kind spoke]

again

[stuck ore]

how to turn off tutorial?

[tepid musk]

you cant , its 10 min do it xD

[stuck ore]

wait then how to turn off tutorial missions?

im trying to do 2 hours and still 2/15

@tepid musk

[woven wagon]

Why didn't I receive an award for the pre-registration and test?
If I understand correctly, the procedure was like this ...
Create a Crafton account, thereby passing the pre-registration ... wait for the game to be released, go into the game and copy it in the Crafton ID tab and register it on the Crafton website on your account?

[uneven kernel]

Restart lobby or check later. It took me like 10 minutes to get them. If you still don't see them, then send a support ticket.

[woven wagon]

@uneven kernelThank you, but there are still no awards, apparently you will have to contact technical support

[viral monolith]

Bro pls

Fix the fucking game

I am doing training and it says to press right click for ADS but I can't seem to complete the objective. It's like it isn't registering.

oh nevermind

I got it!

[fluid wigeon]

i have 8gb of ram
when i play the game the ram usages become 100%
and i have a lot of stutters

any way to fix the high ram usage?
i have nothing opened in the background
just steam and pubg

[spark elm]

hi i dont know why but i stuck in loding screen then get eror and can start again

[viral monolith]

Same

[fluid wigeon]

i didn't get them too

[uneven kernel]

Press right click, don't hold it

[dense imp]

hello

can someon help me?

so

pubg literally isnt opening when i press play

and i dont have any antivirus

and firewall is off

[bleak crown]

hi can someone help me i have a problem with game. Every time when i scope to enemy my game works bad,i have delay, my camera is moving by her own. Can someone please help

[dense imp]

i press play,

nothing happens

and boom

[sharp pecan]

What is this

[mighty shell]

oh

verify integrity of your game files

on steam

[sharp pecan]

I done this

[mighty shell]

umm

you checked the pins?

[turbid isle]

How to do it?

[sharp pecan]

Which mean?

[mighty shell]

on steam library right click on PUBG then properties then local files the you'll see

[sharp pecan]

Wtf pins

[mighty shell]

umm

[sharp pecan]

Ok what is this

[mighty shell]

click and see

[sharp pecan]

Ok how to fix

[mighty shell]

https://support.pubg.com/hc/en-us/articles/360034901793-Error-25-BattlEye-Corrupted-Data-please-perform-a-clean-game-reinstall

[coarse junco]

!av @dense imp

[regal vapor]

If your game is not starting or closes shortly after starting, this might be caused by your anti virus.
This can be solved by adding an exception in your anti virus for PUBG\TslGame\Binaries\Win64\TslGame.exe
The PUBG Folder is located in your steam library.
Adding an exception for the folder does not solve the problem for some users.

[dense imp]

but i dont have any antivirus

[mighty shell]

inbuilt windows defender

[dense imp]

how do i turn win defender off?

[mighty shell]

search on google how to add folder on exception in windows defender

dont turn off your windows defender just add the game folder in exception

[delicate grail]

When i hold my mouse on the same place my screen is normal but when i move it the screen gets black and blurry can someone PLS help me!!!

[viral monolith]

why does my voice chat suddenly stop working?

I start up the game, mic works in squads.. And the next.... no microphone indication of my voice

oh it works

Just someitmes the mic indication doesn't show up

[dusky adder]

hey guys need some help im playing with a azerty keyboard and if i wanna change the primary weapon hotkey it changes to A and not &

[tepid spruce]

I'm experiencing a lot of stutters since I played last (3 months or so). Wanted to give it a try because there are so many new players, but it is unplayable now... Any solution to that?

[knotty jewel]

15:41:42: Starting BattlEye Service...
15:41:48: Launching game...
15:42:12: Note: File blocks can be ignored if they don't cause problems with the game.
15:42:12: [INFO] Blocked loading of file: "C:\Windows\System32\nvspcap64.dll".
15:42:15: [INFO] Blocked loading of file: "C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common\PhysXUpdateLoader64.dll".

why is battle eye blocking geforce experience overlay?

[viral monolith]

same

[solid zodiac]

same

[knotty jewel]

was fine earlier today

[solid zodiac]

i can t resolve that

i go to sleep ... i can t play

[dusky adder]

this happens when im not even pressing A

[mint lichen]

i have a problem

[knotty jewel]

@mint lichen - same here

game looks like trash now

fuzzy ass mess

[dusky adder]

im mad too lmao

[mint lichen]

ok when fixed?

or have a solution?

[stray crescent]

i experience very bad input lag,which makes AR shooting impossible

does anyone has a fix for that?

[dusky adder]

you are new?

to the game?

@stray crescent

[stray crescent]

not really

i just installed it now since its free

i've played before

[dusky adder]

ok listen

your default settings

almost everything settings from graphics is on ultra

so maybe its too high for your system and thats why you have input delay maybe

[stray crescent]

they were on very low

[mint lichen]

and also im new

[dusky adder]

wow uh

[stray crescent]

i turned them up to mediud since some games do that

[dusky adder]

you play with wireless internet ?

[stray crescent]

they run better on medium or higher graphics

nope

optic fibre

just installed it

[dusky adder]

what is that?

[stray crescent]

really fast internet basically

[dusky adder]

mhm

[stray crescent]

so internet is not the problem

[dusky adder]

this is an shit prob too

[stray crescent]

i just have really bad input lag

the game runs fine

but it has moments where it just decides to look at the fucking sky for no reason just because i decided to check out a rock that looked suspicious

[dusky adder]

i can play but i have the same issue now

[knotty jewel]

@mint lichen - go into task manager and kill all the nvidia processes, they will start back up. Launched the game and it didn't block the nvidia files anymore

[mint lichen]

Or better fixed in next patch?

[knotty jewel]

the fact that it's not blocking the files anymore for me means something funky going on with nvidia not releasing some memory or something

not sure it's a game issue

[bold tiger]

idk maybe 1280x720 , real fix not exists or you have a single-core 10ghz cpu xD

[viral monolith]

have you changed anything from your gpu settings?

nvidia control panel

@stray crescent have you changed the setting Maximum Pre-Rendered Frames?

what is the value there

1,2,3 or 4?

[dusky adder]

oops

wrong channel

[quiet thistle]

my game is stuck at create a character screen.any fix?

[quick fiber]

Close and relaunch game

[quiet thistle]

it comes to the same screen :(

[prime vortex]

same thing

[prime vortex]

same

u fixed it

[quiet thistle]

can u tell me ur pc specs? if u dont mind

[prime vortex]

ryzen 3 3100

1030

shitty

[quiet thistle]

not shitty lol

[prime vortex]

i mean not that good even

[quiet thistle]

im iwht a 1060

[prime vortex]

but i dont get it why it doesnt work

[quiet thistle]

tru

i tried everything

next thing to do is uninstall and download super people

lol

[prime vortex]

i tried full screen optimization

reinstall

verify integrity files

[quiet thistle]

same

[prime vortex]

and still doesnt work

[quiet thistle]

waste of time

[prime vortex]

battle eyes shit launcher

[bold tiger]

How do get 1440x1080 to look as good as WQHD?
i forget it

[quiet thistle]

i fixed mine

i switched to ethernet from wifi

it needs a faster internet

[prime vortex]

wtf

[quasi bear]

what do i do?

[stiff plover]

servers down i think

[quasi bear]

my game wont start

[wicked fog]

servers down

[glass cosmos]

Getting this now...

[quasi bear]

getting this now

[glass cosmos]

This is poor :\

[quasi bear]

server down?

[quasi bear]

getting unknown error

[glass cosmos]

I think it's down across the board.

[quasi bear]

same

@solemn frigate@glass cosmos@past sand

look at the spike

26 reports

[past sand]

where did you get that

[glass cosmos]

It's down like, no point googling it. Just need one of the mods or community managers to acknowledge and raise it if they're not already aware.

[waxen crag]

down detector

[haughty wraith]

yeah, search yourself up and it'll show you whenever you get downed

[quasi bear]

down detector

[glass cosmos]

It's being looked into

[round bluff]

so its down now man i did not even get one game in

[quasi bear]

how u know?

[glass cosmos]

Mods are responding in the general chat.

[deep jolt]

o

[quasi bear]

pubg is bozo

[tulip island]

Any ideas?

[glass cosmos]

servers down, it's being looked into apparently.

#🎺│service-announcements

[torpid saffron]

how to fix pubg automatically closing

[vast vapor]

Try the troubleshooting steps that are pinned in this channel. If those don't work, a more detailed trouble report would help give people a better idea of how to help.

[mighty ocean]

does anyone have the issue gpu usage only around 30-50%?

[vapid knoll]

someone have high time loading lobby?

[torpid saffron]

it work now

how do i get the gun to the left hand?

[fleet turret]

You cant

[drifting adder]

help

[versed mason]

Any way to resolve this?

@lofty briar

[prime vortex]

my game just goes not responding when i hop into it

and the same thing with battleyelauncher happens

[prime vortex]

how did u fix it ?

[torpid saffron]

restarted pc

[prime vortex]

bruh

i still cant fix it fk

[kind hornet]

Hi gm can someone help me my pubg pc starts normaly or launches normaly but when I start match it gets a black screen plz help

Anybody who can help

Plz

[grand furnace]

it's the dust on your screen doing that.

[kind hornet]

It's not dust man the controls everything work but I can't see anything even the sound of character punch comes y cant I see

Y is it pitch black

[grand furnace]

ofc not i was joking. idk whats doing that. are you playing potato pc?

[kind hornet]

i5 10 gen

[silent iron]

i was about to say, try putting the graphics on the lowest

[kind hornet]

@silent iron doesn't work tried it

[silent iron]

and you've tried restarting pubg?

[kind hornet]

O don't think that pc has anything to do with it

Cause it had to crash then it would crash before launching

[silent iron]

then try and verify the game on steam

verify the files*

[kind hornet]

@silent iron did that nothing

Is it big?

Bug

Glitch?

[silent iron]

then as a lowly community member I don't know, try ask a mod

[kind hornet]

Where is mod

?

Or officials

[silent iron]

yes the moderator team

[kind hornet]

OOO I see will cease help

I think he is moderator

[turbid isle]

when i try to connect my steam with krafton this happens can any1 help me?

[craggy crane]

im stuck on the character creation section and cant press anything

i can still press escape and change settings and such but im just stuck here with that little loading icon

[mighty ocean]

link account after playing the game and create character. It worked for me

[turbid isle]

alr thnx

[viral monolith]

Literally I have the same fucking problem

It's just spinning

And makes me so mad

[craggy crane]

same

really wanted to play the game

[viral monolith]

Same but we can't

BECAUSE THIS GAME IS PIECE SHIT

[kind hornet]

Im coming in lobby but screen is black

Same here

In match no use

[naive lintel]

uh can someone help

nvm just waited it out

[pure horizon]

im getting this on my PC as well

anyone found a solution?

[clear ridge]

Anyone find a bypass for the tutorial

[quasi bear]

neg

[stone cedar]

Guys

help

so

i cant update my game

steam says "missing file privileges"

nvm

i fixed

it

[viral monolith]

my pubg is stuck on this screen

This game has more bugs thah cyberpunk

[stone cedar]

lol

[mint lichen]

a question

the problem was fixed?????

[pure horizon]

Which one @mint lichen

[mint lichen]

this

[pure horizon]

Oh i have something like this but it starts normally

And then i get stuck on training with a black screen

[uncut fox]

my game instantly crashes on start

idk y

[prime vortex]

Tencent fix your game ty

[solid zodiac]

Have you a solution ?

A have some problem

[feral totem]

how long i need to wait this

[pure horizon]

did you find the solution?

@tough dirge

[viral monolith]

[near patrol]

Did anybody experience framedrop with the new patch?

[honest lagoon]

@pseudo venture this channel is for troubleshooting only.

[pseudo venture]

k

[leaden tide]

please someone help i am facing blackscreen

ingame

[viral monolith]

idk

guys

the

game

is

full

of

bugs

[leaden tide]

💯

yes full of bugs

[viral monolith]

im gonna play h1z1

[toxic sequoia]

try crsed

or enlisted

[sweet echo]

IF ANYONE HAS ISSUE WITH THE BLACK TRAINING SCREEN i found solution , go to the game files PUBG\TslGame\Content\Movies\AtoZ\PC and take AtoZ_Intro_PC.mp4 filename, copy and rename the HealingAndBoosting_PC.mp4 file with it, and then delete the original Atoz intro video.... (also create a copy of the healingandboosting video so all videos with proper filenames exist ).....The intro video causes the freaking black screen.., use my referral code if it helps 🙂 18117-21280
Feel free to Pin the solution

@leaden tide

@pure horizon

[cerulean sparrow]

my pubg keeps crashing idk why

it keeps making these black screen 😦

[vestal iron]

see the ^ msg

[vestal iron]

this one

[celest egret]

Guys...just delete the entire movies folder

[cerulean sparrow]

oh ok

[mint lichen]

Hi

The problem is fixed?

[cerulean sparrow]

but my problem is no the black training screen. the whole ass screen was black. even the analyzing load was black that all was black lol.

[vestal iron]

oh idk

[solid zodiac]

....

[vestal iron]

make a ticket

[solid zodiac]

help me..

[cerulean sparrow]

i know your stress.

[cerulean sparrow]

but thats a nice 200 fps

[vestal iron]

ah idk sorry

lel

[solid zodiac]

there are few

[sweet echo]

stefan check my answer above.

hope it helps.. worked for me , now trying to help others :/

[cerulean sparrow]

what ram is in it? 16gb?

[solid zodiac]

32

🙂

[prime vortex]

fk this game

tried everything

and it still freezes

[viral monolith]

Helpppp Me

[graceful snow]

Help, I have this error and I don't know what it is, I already checked the files, reinstalled the game. Restart the pc I did everything and the error continues, it is when I open the game ... It started to happen to me now, when I played it with a microprocessor prior to the one I have now, I was doing fine. now that I upgrade the pc it won't open

[warm venture]

same problem, played like 1 hour, but now is crashing every time

tried everything

[graceful snow]

Could you solve?

[jagged moth]

guys this happens to me ,i can hear my character movements but map doesn't load for me

i did verify the game and update my drivers

[sweet echo]

New Solution found , thanks @pure horizon for enduring my troubleshooting mess of skills :D... basically for windows 10 users atleast, we put windows media player as default to running the videos. PUBG tries to run them on default software, which is a mess most of the time ) Edit: also install the Media Feature Pack for the Windows Media Player in order for it to work properly

[cerulean sparrow]

oh ma gawd. my 8gb laptop is crying.

[warm venture]

nope

https://media.discordapp.net/attachments/820077897779642368/925947350453719071/silly_spunchbob.gif

[graceful snow]

:c i cant solve. I watched videos, reinstall, everything and it's still the same

[viral monolith]

FOR BLACK SCREEN DURING TRAINING BUG, WHAT WORKED FOR ME :
I installed windows media player + windows media feature pack and made windows media player as the default media player program and the training started .. obviously there is a bug at "Movies" folder

[tropic pewter]

can someone help me out of this

[sinful shoal]

help

[final wren]

I have a Ryzen 9 5600x (12 core turbo 4.5? something like that)
32gb of ram and an rtx 3070 but I am getting terrible frames like less than 60

[glass cosmos]

Odd, I have a worse PC than you and get better than that

[glass cosmos]

Is your ram running at the proper speed? Are you dual channel/ have xmp enabled?

[final wren]

good question

how would one turn those on if it was off? for reference i have an asus mobo

[glass cosmos]

32GB ram doesn't mean much, what speed is the ram?

[final wren]

3200

i believe

yep 3200mhz

[glass cosmos]

Would be in your bios. Have you 2 sticks of ram? Or 1?

or 4 even..

[final wren]

two in the correct configuration for dual channel mode if i am correct (pc knowledge isn't the best but i don't think its hardware issue)

[glass cosmos]

Check task manager > click performance > memory:

[final wren]

yes i have got that

[glass cosmos]

RAM should be in slots 2&4 or 1&3 for dual channel.

[final wren]

yep they are in 2 & 4

[glass cosmos]

Are you running game in Fullscreen? What resolution?

[final wren]

fullscreen 1920x1080 i tried some of the scaling between 70 and 100 and no fps difference

[glass cosmos]

Are you sure you don' t have vsync enabled or something or ingame fps cap?

[final wren]

nope pretty sure i am alright

i will run a verification thingy on steam

[glass cosmos]

doubt it'll make a difference, but sure try.

[final wren]

could it have anything to do with it being on an hdd?

i know ssd is better but thats mainly for loading times right?

[glass cosmos]

Yeah usually better for game/map loading times than FPS afaik.

[final wren]

hmmm

it just feels like something is stopping the game from using my gpu

[glass cosmos]

Does your GPU show in task manager? HAve you got nvidia control panel?

[final wren]

yes

[glass cosmos]

Go into nvidia control panel > change resolution > Is your refresh rate set properly there?

[final wren]

yep 144 hz

[glass cosmos]

Are you using DX11/DX11E or DX12 in game?

DX11 or 11E is best. 11E slightly better performance over 11.

[final wren]

hold on a min

[unreal comet]

Any one tell me solution When Match started game got crashed why?

[final wren]

mate no clue it seems like pc is a bit bugged / messed up currently

[glass cosmos]

Bit vague? No Error or what?

[unreal comet]

No error just it crashed

[glass cosmos]

Do you have msi afterburner?

[glass cosmos]

definitely dont have smoothed frame rate enabled?

[final wren]

nope

[plush dawn]

alt + enter

try it two times

if not once

so vezypoo may I know ur specs

[raw dawn]

1 sec

[final wren]

still terrible

[glass cosmos]

see if you have PBO enabled in your bios

[plush dawn]

sure

[glass cosmos]

IF you dont, try enabling it.

[final wren]

what does that do?

[raw dawn]

My game is working but I’m stuck in the tutorial

[glass cosmos]

Allows your CPU to boost - can improve core performance.

[final wren]

aight i will take a look

[glass cosmos]

If it's PBO2 - it allows single core performance, which is what PUBG needs so you can try that.

[glass cosmos]

it's precision boost overdrive btw.

[final wren]

where would that be? cpu config or something?

[glass cosmos]

most bios have a search/ magnifying glass icon on the main screen. Search for iut there and it'll take you directly to the setting instead of looking for it. It's likely under overclock settings > CPU overclocking or Advanced CPU settgings or something

[crude jackal]

My game is stuck at this page anyway to fix this please do tell

[glass cosmos]

Close the game, there's a hotfix just released so you'll need to download it and restart the game.

[final wren]

This is what I get

[crude jackal]

just saw that but it has not come to steam yet

[glass cosmos]

Click the drop down on the first one and enable it - if you see enable PBO2 enable that

[final wren]

Auto

Disabled

Enabled

Manual

[glass cosmos]

enabled

[final wren]

Alright done restarting pc

[raw dawn]

can someone help me???:?

[glass cosmos]

it has, mine just downloaded

[crude jackal]

it maybe a location thing

[glass cosmos]

Hm, not sure. I'm in UK.

[torn shuttle]

I am experiencing movement delay when running jumping firing anything. Eventually goes away but comes back.

[glass cosmos]

What's your rig and internet like?

[torn shuttle]

I have the new fiber optic says "300" mbps

[foggy zenith]

hi guys can somebody help me with delay in pubg? i have about 150 fps and mi pingh its 20 sometimes 10 but i have delay when i move mouse or crouching etc...

[craggy lark]

Hey guys im back to pubg dont play it like more than one year and now i getting 24h ban when i land on AI Training , can any one help me ?

[mint lichen]

why loading is slow?

[vivid warren]

@everyone

[brisk field]

at everyone doesn't work, but to try and ping everyone for this is kinda rude

[jagged moth]

ty but i cant install windows media feature pack

where did you download it ?

[quartz epoch]

first time opening pubg and this popped up

[quartz epoch]

Filename: BEService.exe
Threat name: Trojan.Gen.9Full Path: C:\Program Files (x86)\Common Files\BattlEye\BEService.exe

---

---

On computers as of 
1/13/2022 at 9:09:35 PM

Last Used 
1/13/2022 at 9:09:35 PM

Startup Item 
No

Launched 
No

Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.

---

BEService.exe Threat name: Trojan.Gen.9
Locate

Few Users
Hundreds of users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

High
This file risk is high.

---

Source: External Media

---

File Actions

File: C:\Program Files (x86)\Common Files\BattlEye\ BEService.exe Blocked

---

File Thumbprint - SHA:
Not available
File Thumbprint - MD5:
Not available

[viral monolith]

check the vid i sent earlier https://www.youtube.com/watch?v=EMVhWkvdvP8

[quartz epoch]

please reply

[jagged moth]

there isnt any file with media in it for me

i have this already

[viral monolith]

open add a feature

[jagged moth]

this is add a feature

[viral monolith]

this one is for black screen during training bug, this is the video for windows media player+win media player feature pack.. after installation , restart your pc and make win media player as default program

[grand furnace]

add it in exceptions.

[quartz epoch]

im new to discord what is exceptions

[grand furnace]

your antivirus is blocking that anti cheat thingy. so you need to ad it in exceptions.

[cerulean sparrow]

welp. it crashed... the pubg.

[quartz epoch]

o

[quartz epoch]

is it safe

[grand furnace]

yes

[quartz epoch]

ok

[prime vortex]

dfuk is this

[torn shuttle]

hi guys can somebody help me with delay in pubg? i have about 150 fps and mi pingh its 20 sometimes 10 but i have delay when i move mouse or crouching etc...

I am resending this cause we have not came to a solution for this yet.

[grand furnace]

vsync/gsync off?

[torn shuttle]

Is this for me?

[grand furnace]

yes

[torn shuttle]

Is this in settings?

[grand furnace]

you can find vsync in graphics settings and if you have Nvidias gpu you can find gsync settings in Nvidia controlpanel.. both of those may cause input lag.

[torn shuttle]

I will give this shot soon and ill let you know how it goes. Thanks for the information 👍

[grand furnace]

np

[prime vortex]

can anyone help me

my game just freezes here

when i hop into it

[remote escarp]

help

[tranquil wigeon]

anyone

does anyone know how to fix this

my game stuck

[craggy crane]

im once again posting this bug because no one had a fix

[latent estuary]

(busy)

[tranquil wigeon]

do i have to wait for its update or something ?

[latent estuary]

verify game files

[tranquil wigeon]

how to ?

[latent estuary]

right click the game

go to properties

local files

then verify integrity

[tranquil wigeon]

its showing me this

but

the game is closed

[latent estuary]

go to task manager

and close everything with the pubg helmet icon

it should look like this

[dense imp]

n

[tranquil wigeon]

no pubg running

[latent estuary]

scroll down

maybe a part of pubg is open

[tranquil wigeon]

weird

let me restart my steam then

[glad grail]

So not exactly a problem with a game but i wanna ask is there a battle pass this season or nah

[grand furnace]

Next battlepass in march

[prime vortex]

i tried everything for that and i found nothing

[craggy crane]

you and me both

tried everything

[prime vortex]

i alteast got out of the character selection

[craggy crane]

wha

how

[prime vortex]

i spammed the thingy onthe bottom left

smth like

select character

and it bugged me out of that screen

but then it freezes in lobby

[craggy crane]

oh

[prime vortex]

i mean it did exactly nothing

XD

[craggy crane]

i spammed and it didnt do anything at all

this is really weird

[remote escarp]

help

[sweet echo]

Verify integrity of files from steam

also dont use cheats

[tranquil wigeon]

hmm

can u anyone tell me

why am i stuck here

[remote escarp]

I have already checked the integrity of the files a lot of times

[tranquil wigeon]

im stuck here

@latent estuary

[latent estuary]

idk nothing past the loading screen

[tranquil wigeon]

hmm

now working

[tranquil wigeon]

nahh

why am i

stuck in the lobby

how much time does it take to

start

[prime vortex]

wdym stuck

[lapis gulch]

guys why can't i link my steam account?

[quick gazelle]

yea one of my friend is too

seems to be a problem with the game

[tranquil wigeon]

yeah

tried for several times

but stuck in lobby

[lapis gulch]

anyone wanna help me when i try to link my steam account it say Steam Authentication: no platform account found.

that is werid

do i need to be have the game already downloaded or what?

[stuck locust]

https://cdn.discordapp.com/attachments/735310727082016839/931288316740001822/unknown.png

how can i fix this gys

guys

tried everything

nothing works

reinstalled drivers

reinstalled pubg

updated windows

everything

[pastel tulip]

did you tried uninstalling your anti-virus program if you use one?

[stuck locust]

yes

did not work

yesterday i had no prob w it

just today it just doesnt work

[viral monolith]

i have the same problem

[stuck locust]

mine doesnt even start

like

yeah

stuck on loading for 1 sec

and then crashes

[viral monolith]

i play for a max of 10 min and then it gives me this error

[modest frigate]

Why

[viral monolith]

idk

can anyone help me fix the error?

[scenic egret]

Can somebody tell me why my game has like 2 seconds of input delay? Like I can't play like that

[solar roost]

mine wont go full screen

[lusty plinth]

anyone else not able claim the reward for the "introduction to casual mode" mission?

[maiden wagon]

Hello. Please help me. Sinceramente yesterdar my game crashes everytime I open it. Since the update is like that. I reinstalled the game, the graphics card driver and nothing Happens.

[last flame]

is anyone else having a problem with packet loss??

[last flame]

is there Any problem with the game server??

[round zinc]

this fixed my black screen problem. ty

[viral monolith]

Does anybody have a fix for my camera acting like the cinematic mode in minecraft?

[past sand]

pubg keeps crasshing to desktop without a error within a minute of opening

[past sand]

i cant get past the intro now.

[blazing saffron]

guys i really need help rn

my game runs OK, but im getting a LOT of input lag

idk why

game is set to fullscreen borderless

graphics at low with shadows on very low

it takes so much time for the game to make the movements im doing

[maiden wagon]

I have the same problem, crashing everytime I open it, I cant even play

[past sand]

do you have MSI after burner

[maiden wagon]

No I dont. I literally reinstalled windows at my pc and it continues crashing 😦

[past sand]

oh hmmm'

[past sand]

hmm what about razer products?

[maiden wagon]

I dont have any razer product.

[past sand]

oh hmm

for me it was RTSS

but

not always

[cerulean sparrow]

hmm me??? hehehe.... always.

[kind rune]

sooo how people fixed this game instantly crashing problem? 😫

[cerulean sparrow]

retry.

i retried 5 times for an hour finally it works but ended up still crashing 🙂 well.......

[jagged moth]

guys i still have problem with training black screen , my windows 10 doesn't have a media feature pack and when i try install it manul i get a error that i can't install it on my windows 10

[solid zodiac]

help me with this problem

i can t play

[mighty ocean]

restart lobby

[desert sparrow]

my pubg is wont connect

just stay at pubg logo

doesnt do authen or anything

[maiden wagon]

Are u having the same problem? Mee too! I havent be able to play since the update! They need to help us!

[glass cosmos]

close msi afterburner or if you run rivatuner, change the detection level to low or medium.. Install: https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/
Make sure your gpu drivers are up to date.
Make sure you've enough ram and your CPU can actually run the game.

[maiden wagon]

i actually installed windows from 0 and the issue still going! Everythins is updated, I have 4k hours at This game, Im a streamer and I have been streaming every day pubg since 2 years ago, update 15.2 appears and it crashes everytime I opened it. Its a game thing no pc problem, there’s several people going through the same problem.

[cerulean sparrow]

what this do?

[clever mauve]

Matchmaking isn't working at all? Not for casual mode or FPP solo? Just sits there for 10 minutes without loading - based in the UK

[kind rune]

thanks, i tried these all but still doesnt work. And like someone told its not about PC. Funniest part is that I have been playig since patch and only now this happens. Daaamn i really want to play, can CORP do something to the crashing problem 😭

[last flame]

Up

[tawdry pulsar]

It shows somethimes

[naive lintel]

Hey uh i keep getting packet loss spikes is there any way to deal with them

Im on very low setting configuration even though my pc can handle most games with high-very high graphics setrtings

Also i have 8gb ram

[foggy zenith]

hi guys can somebody help me with delay in pubg? i have about 150 fps and mi pingh its 20 sometimes 10 but i have delay when i move mouse or crouching etc...

[upbeat hemlock]

on the missions list I can't seem to complete or even start the intro into casual mode. any suggestions

[stiff plover]

r u using usb 3.0?

[dense imp]

hello

can someone help me with pubg not opening at all?

i dont have anti virus

and firewall is disabled im pretty sure

and uh

my windows defender just DOES not have a manage persmissions ( or something like that ) button at all

nvm it fixed

[polar wolf]

everytime just after the cool intro my game keeps crashing can someone help me?

[kind rune]

you're not the only one. I have tried every little detail i have found but nothing fixes it. Now im just waiting some hotfix for that, i hope its coming

[polar wolf]

ok ty

[prime vortex]

same

[primal steppe]

can i call someone for this because idk how to put a clip in this but my screen goes dark then back to normal whenever i move my mouse

my clips are to powerfull ig

[modest frigate]

Hello

[primal steppe]

hey

can you help

[maiden wagon]

Please PUBG Staff if you are reading This we need a solution!