#🤝│community-troubleshooting

1 messages · Page 188 of 1

torpid bone
#

ban this mf

little fog
#

@torpid boneMan, is it a lady who sent you the message? Want to have an affair with you?HAHAHAHA 😆

thick hollow
# torpid bone ban this mf

I got the same dm also, i think he's trying to scam us.
Please ban him who pretend to be a girl thanks. <@&208909936514695168>

little fog
#

I also received a message from "this lady", but she didn't want to spend a beautiful night with me

#

<@&208909936514695168>

thick hollow
#

@little fog I just told him "since you are not a girl, i'm not going to play with you"🤣

little fog
#

@thick hollow HAHAHA

#

🤣

thick hollow
#

@little fog I told him that we are complaining about him here. Let's see whether he dare to show himself or not.

#

😏

little fog
#

@worldly scarab First of all, this beautiful lady, you said to hire us to do things. Are you in Los Angeles? If you are from Los Angeles, you must have heard of my family, the Morgan family. So how much do you plan to hire us "players"
Only need to pay me 20000$ and I can help you happily for a day🤣
Do you know that you are currently harassing us players? I believe you are not a person seeking help. If yes, please contact PUBG staff

regal vaporBOT
#

Where possible, please report players using the in-game reporting tools.

You may also report a player via one of the following alternative methods:

Cheaters: Visit https://shield.pubg.com/ and file a report (See #747756393041231873 for more details).

Other Misconduct: Raise a ticket with our support team at https://www.pubg.com/support and attach any relevant evidence you have.

torpid bone
#

hhahahaha

#

@worldly scarab permanent ban bois

little fog
#

@torpid bone Dude, don’t chat with hackers, it will affect our brain capacity

torpid bone
#

game still crashing

limpid shuttle
#

I have Gamecrashes while in the Lobby of Miramar

viral monolith
#

Wtf this guy is scammer if he sent to you block him

#

He is in this server discord

#

He ask for your pc information.Dont give him these informations

queen lake
#

Yo, question: living in the Netherlands has prohibited me from buying crates. I'm asuming, since a matter of chance is still involved, I won't be able to buy the weapon skin crates. Let's assume I don't want to spend G-Coins either, but I do have old skins ... What are my options to fully spec out the berryl skin? How much of everything do I need? Tnx!

zenith fern
#

where to find this motorcycle? SadCat_UwU @quick chasm

#

anyone ? pls tell me SadCat_UwU

queen lake
#

Solitair event? (not sure though)

torpid bone
#

my game is still crashing looks like its time to delete this mf game

tidal topaz
#

i have error saying out of range in my new monitor how to fix it?

sonic pawn
#

i cant make my own racing mode custom game

#

its not there

torpid bone
#

weclome to the mf pubg mobile

#

dont wast ur fuking miny on that shit

heavy verge
weary carbon
#

i get bots on my server , all bots in the game. i dont want to fight against bots. Do something , give me different server or make me wait but not bots . i dont care how good you make bots.

#

they are just not fun only annyoying.

craggy lark
#

Hey anyone can help me ? Reinstal dont help me

thin prairie
#

has anyone got any ideas as to why after every update/maintenance i seem to get lag/poor hitbox detection, get shot around corners. its like the server needs time to settle down or something. is there an explanation to that? or is it a lot of high ping out of region players just turn up after new updates etc for a week. or both?

elder pendant
#

My game crashes since the latest update and I have to quit and restart it via task manager.

rustic crypt
#

error now

#

server issue?

gloomy goblet
#

yes

craggy lark
#

@gloomy goblet any idea how to fix it ?

#

got it also

gloomy goblet
#

pubg has to fix it, everyone has the same problem

#

and it works now

elfin wing
#

me too

#

unknown error

dark jetty
stiff field
#

unknown error too

craggy lark
#

someone test on vpn ?

sweet tapir
#

I cant either

#

gg

gloomy goblet
#

ok nevermind, I saw it working for one streamer but I'm getting the error still

craggy lark
#

maybe it help

gaunt breach
#

Same

#

Unknown error

elfin wing
#

how to fix "Unknown error''?

stiff field
#

waiting for feedback

gaunt breach
#

Probably is servers

runic scarab
#

server is down

#

just wait

stiff field
#

who used the new sniper guys

#

i follow much airdrops and no snipers

#

just awm

gaunt breach
#

Crates are random dude

queen phoenix
#

error

#

wtf is going on

quaint bridge
#

guys can anyone help?

#

i've been trying to fix this problem for like 5 months

queen phoenix
#

does nobody test the updates before they go out its lol

stiff field
quaint bridge
elfin wing
#

why like this?

quaint bridge
#

i tried every solution i found on internet

#

but nothing works

craggy lark
#

its serwer error

stiff field
#

just wait it's public issue and will be fixed today

old oxide
#

unknown error ? anyone ?

queen phoenix
#

everyones got it @old oxide

#

seems its server side

old oxide
quaint bridge
#

The game crashes after the logo appears HELP PLEASE

1)i tried Disabling HPET
2) I tried setting affinity
3) I tried Running steam and TSLgame as an administrator
4) i tried updating the OS and all the drivers
5) I tried to make exclusions in windows defender firewall and windows defender (i also turned them off) but still
6) i tried reinstalling the game like 8 times
7) i tried to change startup type of "Security Center" and "Windows Managment Instrumentation"
8) I tried reinstalling Visual C++ redistributable
9) I tried to Submit Ticket and they suggested me to use some of the methods i already said

it's true my I3 7100 doesn't meet minimum requirements but like a year and a half ago, i was playing the game just fine with like medium settings and 50+ FPS, also i have friends who have 2x worse PC than me but still they're playing the game..... Please Anyone Help

#

I've been trying to solve this for months

elfin wing
quaint bridge
#

But i'm sure my pc can handle it on medium settings at 50+ fps because before a year and a half ago i was playing just fine

elfin wing
#

oh

#

I don't know too why

quaint bridge
#

no problem hope anyone knows why

#

i basically tried all the "fixes" that i found on the internet

dark cloud
#

hjhj

quaint bridge
#

i even went to the google 10th page (this is the indicator how desperate i am lmao)

queen phoenix
#

whats ur gfx card

elfin wing
#

I still can't open PUBG Steam

quaint bridge
#

Rx 560 4gb

elfin wing
#

it's writed ''Servers are too busy'' many times

queen phoenix
#

and when did it stop working as in pubg

heavy verge
#

[PC] We're aware of an ongoing issue preventing players from accessing the game lobby.

The team is looking into the issue. We'll update as soon as the issue is resolved.

quaint bridge
#

actually i think what it can be caused from

#

look

#

this is the error i get when i start my pc

elfin wing
#

I'm playing PUBG Steam still getting unstable FPS around 30 to 60 FPS

quaint bridge
#

and this been going for year

elfin wing
quaint bridge
#

about the same time my pubg isn't working

quaint bridge
elfin wing
#

I'm using i7 11700k and GTX 1050 ti wtf

queen phoenix
#

hmmm

#

lol never seen that error before m8

quaint bridge
#

yeah i showed some programists at my school and the didn't know as well 😄

#

i guess it's related to c++ redist

austere granite
#

progra wut

quaint bridge
#

but i reinstalled every single one

worn plinth
#

Dunno how people play this game at such low fps. I hate when mine goes to around 100 from 15p

#

150

#

1050 ti is super low end

#

Over the time of the game being g out its for more demanding on the cpu due to the anticheats ect

quaint bridge
#

i have a friend who plays it on gt 630 on 12 fps and he's happy with it 😄

worn plinth
#

Omg haha

#

Go your friend !

quaint bridge
#

please if anyone had this kind of problem or knows how to fix it help

quaint bridge
#

also people say i should delete all the files in "Paks" file witch don't start with "pakchunk". there is only one "paklist.json" and when i delete it and verify integrity that file is restored

steep quartz
#

Can anyone help me?

#

I was banned because i killed a team mate who killed another team mate

#

i want to know if this MF was banned as well

#

i got permanent ban while this mf probably still has his game

heavy verge
#

There is no self-defense or vengeance clause in the PUBG Rules of Conduct. If you team-kill then you open yourself up to being reported and punished. You're also unlikely to get any details on someone else's ban.

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith
#

does someone know what the differents is between a unique psc PCS1 - M416 and the same skin just without unique ?

steep quartz
#

this is a broken game anyways

#

I hope pubg broke for good!!

#

plunderers MF

frank helm
#

Servers is lagging

indigo quarry
#

Went from 22MS to 400MS in 4 seconds

buoyant plinth
#

Anyone know how I can make my buildings load in faster for console? I hit the ground and all the area ain’t loaded in guns ain’t spawned and players are invisible completely and when I get shot I freeze for a second and lag forward or backwards? I’m on a Xbox and I’m fed up of it completely I just want to be able to play the game and not have this bs issue all the time even in death match my gun don’t spawn in untill 17!! SECONDS every time I die my gun takes around 15-22 seconds to spawn in? Like how can I play the game like that

heavy verge
bold horizon
#

if you buy the 10 contraband coupons from the store using BP where do they appear ?

viral monolith
#

does someone know what the differents is between a unique / legendarypsc PCS1 - M416 and the same skin just without unique / legendary ?

thin prairie
#

been playing all day since maintainance had finished, ive not had miramar once all day. presume its a matchmaking bug or it didnt get released

bold horizon
#

@thin prairie i've gotten it 3 times in a row its working on my end

#

NA duos

thin prairie
#

ok im EU solo TPP. must be a matchmaking Q issue

zenith fern
keen lintel
#

hi all facing issue in pubg pkt loss minimum 88 maximum 120 any solution....?

dark jetty
woven forge
#

Is Xbox PUBG down right now? I received a notification that said “Not authorized by your platform. Please restart the game. If the problem continues, please contact your platform provider.”.... Is there an update or maintenance?

low roost
#

my account is glitched I don't know but I can't sea FPP squad Leaderboard of ranked my server is SEA

woven forge
#

Is Xbox PUBG down?

wise heart
#

pubg keeps crashing

#

I load and then it crashes

icy vale
#

Mine is doing that

candid jetty
#

Can anyone tell me how to solve these problems?

#

trying to verify files right now

mental finch
#

In the game, the trees in the distance become bugs like this and my game freezes and stutters excessively, if anyone knows the solution, can you write to me privately or directly from here?

tall ibex
#

i am getting timeout almost all the matches. any fix or what might be causing?

#

is it internet? or hardware?

candid jetty
formal mountain
tall ibex
#

vo kia phi bhi aaraha he..... mood karab karne keleya aaya sala😩

tall ibex
rare wharf
#

i need help!!!

upper jay
#

@rare wharf Yes what kind of error?

rare wharf
#

This happening\

upper jay
#

ohh

#

ok

#

Its easy

rare wharf
#

how

upper jay
#

just go and Do "Verify Game Files"

rare wharf
#

how

upper jay
#

Steam>Library>Right click on PUBG>Properties>Local Files>Very game files

#

DO it

#

kar tho do bhai

rare wharf
#

assa try

upper jay
#

done?

#

did it work now

rare wharf
#

try kar raha

exotic yacht
#

Hello
i need help
my steam account got hacked
the hacker used cheats and he caused a permanent ban for my account
when i got my account back
i found a permanent ban
i contacted the PUBG support team
i explained the situation for them
but they gave up on me
what should i do

calm notch
#

in race mode how do you fire your gun?

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

heavy verge
#

@exotic yacht ☝️

tight girder
#

I need some help. from 2 days i can't play pubg. I receive same error

hidden needle
#

what's this ?

hallow bronze
#

tf happened to the racing mode? tried to join and was put into tdm which is hot garbage

somber ledge
#

my game is crashing upon loading screen can someone help?

graceful rune
#

@quick chasm can you help me with tihs its still not remove

#

@ocean shard hello help

tardy sedge
#

How can I solve this? My Twitch Drop system wasn't working, I tried to unlink my account to link again, but now I get this error

heavy verge
paper musk
#

I got banned without any explanations since I didn't break any rules and without using any hacks. please take this message into considerations and remove the ban from my account or give any explanations.

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

heavy verge
#

@paper musk ☝️

silent helm
#

Hi! I’ll like to report a problem with the new bike added. I landed the bike on the ground with no obstacles in the way but however the bike went tumbling and eventually threw us off. Here’s the vid

#

Can y’all take a look? Maybe it’s something wrong with that part of the map or bike? Or is it just me messing up 😂

uneven kernel
#

Check 0:19 carefully, nothing is wrong with the bike.

silent helm
#

Ok th Ann’s

#

Thanks^

#

Ig I just fucked up somehow then 😂

uneven kernel
#

Well the place you landed wasn't stable

silent helm
#

True

#

It was pretty funny though 😂, I’m not even mad

#

Just a wtf moment hahahahhahaha

coral glen
#

keep getting this when trying to join racing made, normal games work fine, any ideas?

torpid bone
#

@coral glen IT says match is in progress its mean that the plane is already started to move on and you cant get on the flying plane 👀 😆

carmine sparrow
#

i made a new pubg global account because i wasn't able to sign into my old account and now i can't connect my steam account to the new account any fix?

quick chasm
quick chasm
carmine sparrow
#

😅

viral monolith
#

What is the difference between normal and UNIQUE version of weapon skins ?
Can someone please tell me

tall ibex
#

Hey, as you can see that i have watched and pressed the claim button for all crate but,......

#

i got only 1 crate. Its been like 2 hours, still the rest of the crate are missing.

viral monolith
#

@tall ibex how did u get this crates ?

cunning vale
#

but it says 7 crates there?

viral monolith
#

game doesnt render models of enemies i only see their weapons and enemies are invisible..i just see weapons running..fix the game please

#

this is a known bug pubg is used to destroy game files after you get a freeze or a crash

#

sometimes you must even redownload the game if the pubg decides to destroy a big amount of data files

#

verify integrity of game files doesnt fix this bug

tall ibex
tall ibex
viral monolith
tepid musk
quick chasm
icy moon
#

I got 4 racer crates from twitch. But I am not seeing them in my inventory in game. Are they not for console?

heavy verge
icy moon
jovial quartz
#

hi?

fallen lodge
#

hi

#

مساء الخير

pure hound
#

nice chocolate textures

carmine sparrow
#

im so annoyed rn can't connect my steam account to my pubg account

burnt aspen
#

my account got hacked someone took my id and scammed

#

me some message is coming like account commected to new version and u old version

#

and i already updated and ths i saw in video that my account is hacked please helpp

#

pleaeee

viral monolith
#

why are bots given esp and laser aim + they do health dmg 😦

viral monolith
#

My account got hack please help me to recover my account

tall ibex
bold siren
#

can someone from supportt help me ?

#

i do everything possible and the game when i press play from steam directly i get crashed

uneven kernel
#

@bold siren try playing without second monitor

bold siren
uneven kernel
bold siren
uneven kernel
bold siren
viral monolith
#

Why don't they stop Cheater in time?

#

That's ridiculous and boring.

viral monolith
#

what is this in comp lobby ?

nocturne glen
#

An error occured in ranked lobby sea

#

Restart lobby doesnt work restart client doesnt work

#

Theres an airplane logo

viral monolith
#

have it also

nocturne glen
#

The screen switches to normal instead of ranked when i restart the lobby

#

The heck?

#

All the bois have it too the airplane and the bug

#

Airplanes gone when we started a match

tall ibex
#

any fix for connection timeout?

modern orchid
viral monolith
#

@modern orchidI Can t suport man i played for fun

#

because this game is dead

heavy verge
worn knot
#

Pubg pc has started to stutter a lot! My device:
Lenovo legion y540, GTX 1650 4GB, 8GB RAM, installed on SSD.
It used to run smoothly, with only anti aliasing at ultra, rendering distance at ultra and every other setting at very low, I used to get around 110-130fps. Now I after a recent update, I only get 80-100 fps with a LOT of stuttering, has become totally unplayable.
Any solutions?

#

I had recently factory reset my device. Till the recent update, the gameplay had no issues at all.

worn knot
#

all other games are running fine except pubg. do help!

viral monolith
#

U think 80 frames is unplayable, try playing at below 30

worn knot
#

80 frames is playable, but the stutters make it unplayable. imagine freezing for half a second every other second. A constant 30fps is better.

worn knot
#

So, I've uninstalled Nvidia GeForce Experience, seems to have helped.

visual mural
#

anybody having an issue with mouse not setting up right away?

#

i have to go into training for a lil bit then my game will kind of 'refresh' i guess, and my input will start working

#

but its so slow before it does that.. lol

visual mural
#

Also having this when in full screen. Perfectly fine in borderless though - all other games fine in full screen. (On native resolution 1920x1080 - render scale 100, fps capped to 165 with a 144hz monitor (just stays above and I don’t have to worry about drops)

#

Borderless completely clear? What could be causing that

quick chasm
quick chasm
minor ember
#

am I the only one that gets a error,cennection timeout (511.2.1-92829D) when I join a team deatmatch?

heady current
#

please help here 🤚
what are the recommended bit depth and sample rate for the game to sound the best with HRTF enabled ? my headset supports only 16 bit depth and sample rates of 44000 or 48000 hz.
So please tell me what to choose so as i get the best directional audio accuracy for footsteps and gunshots?

#

@quick chasm

quick chasm
minor ember
minor ember
#

and everything works fine the the normal mode works fine but the deatmatch not

wicked cloak
#

guys

#

how to download a replay from pubg replays??¿¿

mystic wren
wicked cloak
#

i mean in game replays

mystic wren
#

Doesn't the PUBG Editor work?

#

Are you trying to record a death cam or a replay of one of your games?

#

The easiest method is to use your GPU's video recording software or OBS (free). Just record at game resolution and 60fps.

viral monolith
#

pubg almost destroyed my ssd
game consistently destroying my hard drive and i have to fix hard drive every time when game decides to corrupt data files
this happens after a crash(sometimes)
this time i had to format my whole ssd because i couldnt be able to boot my windows

west rune
#

ANYONE know why evben after getting a new ssd when uopdating on steam it says :disk write error"???? tried all steps i could manage to try to fix. smh

cunning haven
#

improve the game ,bot are wall hacking,aim botting kills so fast wtf

left sigil
#

@quick chasm hotdropping lose frames why? Safe drop doesnot?

#

How to fix. Is it fullscreen bug or what ?
Whats the issue ?

#

When i go to setting stutter ping get high voiechat unmute or mute sometimes shutter. Can you pls let me why ? It never happened before.?

lament cliff
#

game doent lauch for me even after verifying the files

left sigil
#

Shooting enemies stutters @quick chasm reply god damn it

#

Game is unplayable for low end

viral monolith
#

Hey! I need help

#

I move the mouse normally but it moves like a robot in game

prisma prism
#

Xbox One S, alot of stuttering/freezing during encounters. Death cams show people doing the craziest inhuman shots. I don't like to think they're all using strikepacks or other cheats but that's how it appears from my perspective. Is the game just not meant to be played on last gen systems?

#

Not to mention menu being super laggy especially on customize. Thumbnails are taking actual minutes to load.

golden arrow
#

@prisma prism I have a clip of me that look weird do you wanna see it?

prisma prism
#

I like weird things. 🙂

prisma prism
#

I fail to see the weird.

prisma prism
golden arrow
#

Ok that’s a bit weird

prisma prism
#

It also came up as a .mov on the downloader in my browser. Video played, did a quick scan and nothing came up. That's windows for ya.

#

@golden arrow weird indeed.

golden arrow
#

You wanted weird and you got weird

prisma prism
#

I didn't see what you were talking about. What was supposed to be weird?

#

Side note: I miss the purple blood. Only reason I ran that setting. Orange is more visible but not as pretty.

golden arrow
#

I like using blue blood

viral monolith
#

Hey! I need help
I move the mouse normally but it moves like a robot in game

trim girder
#

how can i fix the fake damage ?

prisma prism
#

Fake damage?

candid jetty
#

how can i get rid of this packet loss!get this every 9 out of 10 matches

tall ibex
#

welcome to the LAG Club.....

#

i had to change isp

candid jetty
#

oh,the lag club

#

i use a internet sim

#

so i can change anytime

#

this sim used to be the best but idk what hapeened to it

tall ibex
#

Ethernet is highly suggested.

candid jetty
#

where are u from @tall ibex

tall ibex
#

india

candid jetty
#

yup thought so. these things happen in India/Pakistan

sudden apex
#

هلا

vale gazelle
#

@deft frost is it official account???

golden knoll
#

Hi guys. I have a problem with updates. This is the second time that I have 32 GB update and everyone else has 8, do you know maybe whats the problem? ^^

proven hawk
#

Does anybody know how to get this badge / colour in the name

worn plinth
#

Its part of the new weapon upgrade system

#

Its one of the upgrades for the pink beryl

tender musk
#

wtf why im banned 2 times im same week?

tribal isle
#

it wont let me change my name
it is not taken
it says it is forbidden buy it is only Ttv_TheTuesdayVibe it is my current name but with the ttv

plush star
#

difference between unique skin and normal skin example unique digital m4 vs digital m4?
looks same to me?

plush star
proven hawk
#

@plush star ok i got the gun, how do i level it up

plush star
snow violet
#

Hi!

#

I got banned for no reason.

#

i dont have scool today, so i have time for play, but i cant! 😄

indigo sonnet
#

Its just a temp ban due to saltiness

snow violet
#

I opened a ticket, but i dont get reply

#

i dont have time for this bans. :/

#

I played with old half pro HU. player, and my joung god friend.. They are carry my S.

#

I killed maybe 2-3, and they said, its can be problem, and i can get banned for: "Variable K/D"..

#

@indigo sonnet If i tag the supports, i can get something?

indigo sonnet
#

you have to fill in the support form

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

candid jetty
#

@snow violet you better give up. Once you get banned even for nothing they wont do anythings. I've also got banned about 3 times,tried to appeal but they wont

snow violet
#

okay

#

i have 8 h left.

candid jetty
#

I got a 1D banned twice for killing some ppl when i was new like at lvl.100. Then a week banned after killing more,but now im at lvl.500 and dont get banned for killing many

viral monolith
#

Hey! I got a problem where the game crashes to desktop when i lunch the game.. Anyone got a clue what i can do to fix this?

candid jetty
#

You get some kind of error message or something or just instant close

viral monolith
#

nope instant close

candid jetty
#

Happens everytime while launching?

viral monolith
#

yes

candid jetty
#

Wait , tried re-validating files

viral monolith
#

yep

candid jetty
#

Does the tsl appear

viral monolith
#

For a split second yes

candid jetty
#

Does PUBG open like in the taskbar

viral monolith
#

yes.

#

then it shows the logos and then it crash to desktop without error.

candid jetty
#

Does the initializing part appear? Or before that

#

Tried asking PUBG support?

viral monolith
#

have yet to ask support that is going to be my next step

candid jetty
#

Than do it. And also provide them with ur specs

viral monolith
#

I know the drill 😄

candid jetty
#

So they wont ask about that

viral monolith
#

Thanks for trying to help tho, appreciate it 🙂

spiral mesa
#

My game is stuck on Initializing. Yesterday it was doing it sometimes between matches and a Restart Lobby would sort it out. Today I was unable to get into the game at all. Re-installed completely and then managed to play 1 game of TDM. Now it is just sat Initializing again. Any ideas on what I should be looking for? (I've re-booted, re-installed, re-started my router and my modem)

#

I have also disabled windows firewall

worn plinth
#

You seem to have done everything I would advise to do.

#

Did you completely remove all pubg folders after uninstalling the game as this can make old problems reappear even after a fresh install of the game

spiral mesa
#

I re-installed it to a different drive

#

Removed it through steam, then installed again. Noticed afterwards that it was a different drive and the original location had a couple of files hanging around, so deleted them afterwards

worn plinth
#

What I would do of I was you.....

#

Is reset Windows so you have q complete fresh start

#

A *

#

If it does t work after that then there is not much you can do

#

It had sorted similar issues with the game for me in the past

#

If you have a ssd this won't take long but it takes like a hour on a hdd

spiral mesa
#

I have windows installed on an M2 drive so that might help

worn plinth
#

Just reset Windows then . Will take like 30 minutes. .are sure you I stall all your drivers again though

#

Make *

#

My phone is broke sorry

spiral mesa
#

I never had this issue before this latest patch 😦

worn plinth
#

A lot of people are having having similar issues right now.

spiral mesa
#

That's interesting to know.

worn plinth
#

Iam not saying what I've suggested will do anything but that's about all you can do, other than wait for the next update

spiral mesa
#

It would be good to know what URL it is trying to hit while initialising

worn plinth
#

Take a look up through the comments. You will see q lot of simular posts

#

If as you say its since the last patch. Hopefully it's fixed with the 12.2 patch which should be coming before the end of the month

#

I do think resetting windows might be worth a try though if it's a problem. On you're side

spiral mesa
#

Yeah in 3700 hours I've not had this issue of sitting on initializing (when there isn't a recognized outtage), then it has slowly been getting worse since last week.

worn plinth
#

I feel your pain . I have 4000 hours and this bug would make me literally cry

#

Its the only game I play

spiral mesa
#

Me too

#

well, I am going to go reset windows and get installing everything again. I'll let you know how I get on

worn plinth
#

Please do. Ill do some research to see if I can get any answers for you

spiral mesa
#

Thank you

worn plinth
#

The windows thing will be good for you anyway as everything will run like new again

spiral mesa
#

I only re-installed it a couple of months ago 😦

worn plinth
#

I do it every 3 months

#

Its advised to do it every 6

#

Good luck and let me know how it goes

viral monolith
#

Hey guys want to update you. I was able to start the game now! The reason for it crashing is the Discord overlay. Disable it and it will work!

flint wolf
#

7th 24 hour ban in the last month, when will this be over devs? Just becose sometimes i make a good ranked game and kill 10 players, that means insta ban 24h. why? your game costs money, its not free to play, you cant ban players without proof of hacking, its my 7 ban e 1 month, do you think thats healthy to the comunity?

candid jetty
#

@viral monolith figured it yourself or the support team?

viral monolith
spiral mesa
#

@worn plinth It looks like the reset has done the job for now. I've been able to start the game, exit and start it again without it hanging on the loading screen. I have to reconfigure all of my audio settings and setup my mouse button binds again before I try a proper game tomorrow.

#

Thanks for the advice

worn plinth
#

@spiral mesa Haha yes bro !!!! Glad it helped

#

Something has gone wrong somewhere I your system clearly if that has worked for you

#

Should keep working now

spiral mesa
#

Well, I managed to break it again. At least I now have a better idea of what it was.

#

As soon as I went through the process of calibrating my monitor using DataColor's SpyderXElite software PUBG stopped working.

#

The end result of the calibration process is that a custom colour profile is assigned to each monitor.

#

Uninstalling the calibration software did not allow PUBG to work and only removing the assigned colour profiles resolved the issue.

slender marlin
#

pls help

#

everytime i start the game

#

i googled the error code but no one seemed to had this error once

#

i can debug if i press cancle

#

then this pops up

#

when i try to debug this happens

brisk field
safe umbra
brisk field
safe umbra
#

where to throw off videos with cheaters so that they are banned

#

???????

regal vaporBOT
#

Where possible, please report players using the in-game reporting tools.

You may also report a player via one of the following alternative methods:

Cheaters: Visit https://shield.pubg.com/ and file a report (See #747756393041231873 for more details).

Other Misconduct: Raise a ticket with our support team at https://www.pubg.com/support and attach any relevant evidence you have.

brisk field
worn plinth
#

Just another person who can't except that he got killed imo

rigid marlin
#

@ocean shard I have been wrongly banned, please help.

#

same in game name

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

thin prairie
#

latest patch has introduced crashing from finishing match going back to lobby or on the replay editor

#

ive just submitted 5 crash reports in the last 2 hours if it helps. but i presume this is still the unfixed amd cpu bug you havnt been able to solve still

fallow gorge
#

I get a 24 hour ban 5 minutes after entering In a game to play even if I don't use any hackers
Is there a solution to this problem?
And what is the reason?

median panther
#

hey! i want to link my steam account to my global account but it says you unlinked your account recently please try again later!! i have unlinked once and still got the same thing!

slender marlin
brisk field
golden marsh
#

<@&208909936514695168> how do I fix not giving pubg reports when I kill players on stream? I stream and give no pubg reports

#

My gamertag and stream name is @golden marsh

vague tide
#

My account has been hacked, the hacker has linked his twitter account in my id. I request you to please unlink the twitter account from my account.

My pubg id no.- 5150420471

#

Help me

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

hasty violet
#

You guys really need to change your e-mail format...

shrewd finch
#

Hello, so i dont remember my PUBG email, the Account name is AGJTheo_123

coarse junco
regal vaporBOT
shrewd finch
#

thats just a faq, my problem isnt listed in the side

coarse junco
plucky ether
#

@ocean shard I have filed a ticket for missing G coin, but I’ve been hearing people whose tickets have been unresolved for over a year. Is this a better forum to get this resolved?

slender marlin
# brisk field ddr 3 or ddr 4? And what speed is it running? dual channel?

im not sure but it must be ddr4 bc no one has ddr3 and i maybe know why this error happens: I sent my pc to repair bc i had a lot of bluescreens and they said my cpu was broken so they changed it and gave me a new mainboard. They also gave me a windows activation code but i never got to use it because windows was already activated. Now i think they never changed the mainbord and now errors accour and i also had a few bluescreens after repair

brisk field
#

oh that sounds bad. Sorry to hear mate!

indigo sonnet
#

You cant run PUBG on a DDR3 computer I believe

worn plinth
#

@indigo sonnet you could cause I did before I got my new beast

buoyant plinth
#

What is the best Xbox 1TERA+ SSD idc about price I just want 1 tera+ ssd

buoyant plinth
worn plinth
#

Doesn't need to be the best bro. Most will do

heavy verge
#

@buoyant plinth

viral monolith
#

Does it really help that much though

heavy verge
#

When I first switched to an SSD it was just after Miramar was introduced to the game. At the time you were pretty much guaranteed to crash anytime you drove on Miramar. Faster storage meant I got back into the game faster. Later on when not getting into the match until half-way through the flight path or buildings not being loaded was almost guaranteed every match, having the game installed on an SSD meant that I didn't have to deal with any of that.

Even now, the faster internal storage of the new consoles is one of the most tangible and noticeable improvements over the previous generation of consoles. Faster storage definitely helps, in a variety of ways.

viral monolith
#

You got a series x?

#

I remember when miramar was first introduced i never crashed

#

Never really had much problems and I was on the regular xbox one with an external hdd

heavy verge
#

I do now, yes. Even with that, I still use an external SSD for some titles. Games that have received a Series update often require being installed on the internal storage, while other backwards compatible titles don't. So I can save that internal space for games that need it.

#

Honestly most external HDDs were actually faster than the internal HDD in the original Xbox One. The result of those systems being SATA II, meant that USB 3 external hard drives actually had faster speeds than the internal.

viral monolith
#

I had the seagate one

grizzled shale
#

:D

sharp sedge
near patrol
#

Why can't I redeem code from the live event? it shows 'you have already participated' any help?

viral monolith
#

@grizzled shale @deft frost have issue in pubg tdm as i click on custom weapon kit it didnt work and i cant change my lodout any suggestion

tall ibex
#

may i know what is this 46 on my slr skin and 149 on beryl skin

thin prairie
scarlet orchid
heavy verge
#

@viral monolith No advertising here.

hasty girder
#

why am I seeing this error, and it wont go away, restarted the game and then restarted the steam. help plz?

left sigil
#

Verify the files @hasty girder

viral monolith
#

are there a lot crashes or its just me

heady current
#

hey guys....i knew before that the suitable bit depth and sample rate are 16 bits-44100hz..but my headset do not work on 16 bits-44100.
it works on 16-48000 and higher settings.it's blackshark v2 razer headset it there a problem ?
@dense granite @coarse junco

brisk field
#

<@&208909936514695168>

heady current
#

any help here ??

crimson plinth
tropic bronze
#

Hey can I have some help with the game

#

I have high latency for mouse (sometimes keyboard) even tho other games don't

crimson plinth
heady current
#

hey guys....i knew before that the suitable bit depth and sample rate are 16 bits-44100hz..but my headset do not work on 16 bits-44100.
it works on 16 bits-48000hz and higher settings only.
will be any problem regarding hrtf or accurately knowing directions of footsteps and gunshots??

viral lava
#

hay all

cedar badger
#

not sure how to use my usb microphone on pubg, can anyone hellp?

plush star
#

welp any way to switch servers manually server keep redirecting me to high ping servers
pls help i cant enjoy the game

rose garnet
#

Fala tropa

narrow adder
#

6 gb GTX1060 16gb ram still i am getting lag with my fps

#

Does anyone have solution?

pale marten
#

Does mean im muted?

heady current
#

does PUBG pc (steam) support dolby atmos for headphones and work on it fine regarding footsteps and gunshots directions accuracy ?

opaque sparrow
#

XBOX Series X Console - PUBG did some Twitch drops over the weekend. I was awarded these drops in Twitch. However, the buttons indicate that I need to link my accounts. I can confirm, via the PUBG site that I have linked accounts, but the status does not change in Twitch. Anyone have an idea of what is happening here?

viral monolith
#

why all cheating in this game i have pay 30 for nating
why dont have anticheat and ban him in time why is bad

ionic surge
#

I bet the people you accuse cheating are actually not cheating

narrow adder
#

6 gb GTX1060 16gb ram still i am getting lag with my fps

#

Does anyone have solution?

ionic surge
#

What you mean is not lag.
Whats your CPU, whats the clock while playing and the temperature? Overclocked?

#

Is your CPU and GFX card in performance mode?

stark oyster
#

So I've bought probably 10 contraband crates so far, as I'm still trying to figure this whole weapon upgrade system out. And I noticed I haven't received any scrap yet. I should receive 10 scrap every time I open a crate correct??

#

<@&208909936514695168> 👆👆

ionic surge
#

Correct. Hope they keep track of how many people bought and hand them later to us

neon bronze
#

can i get some help i am opening my game getting into lobby starting my game getting a game but then my game stuck on loading or stuck in game lobby right after few seconds getting into the game i have re installed my os times and re installed game 3-4 times and verified integrity of game many time but my issue has not been solved yet for few days can someoe help me please

thick hollow
ionic surge
#

any reason you spam it into every channel @neon bronze ?

neon bronze
#

@thick hollowyes i have installed it in ssd and my ram is 16gb 3000mhz

#

@ionic surgejust to get help from anywhere

#

@ionic surgeeither resolve my problem or give me refund i dont want further want to waste my time trying resolve it

ionic surge
#

Why should I give you a refund?

neon bronze
#

@ionic surgei am not asking to for refund i want it from developers can u help me out?

#

@ionic surgenot asking to u for refund asking developers

#

@thick hollowcan u help man?

thick hollow
regal vaporBOT
thick hollow
#

try use this guide ☝️

neon bronze
#

@thick hollowyes only normal programs related to OS

narrow adder
thick hollow
narrow adder
#

At the Beginning, It used to run normal even in Ultra Graphic settings. But now In Very Low Graphics it gets lag.

#

6GB GTX 1060 16GB ram i7 8th gen

thick hollow
#

whats your average fps in both ultra and very low settings?

narrow adder
#

below 25

thick hollow
# narrow adder 6GB GTX 1060 16GB ram i7 8th gen

i have the same specs on my laptop and its smooth for me for all very low settings except medium for AA.
My game lags mostly due to internet connections and thermal issues which can be solved by myself.

narrow adder
#

it used to above 50

narrow adder
thick hollow
#

its there mate

narrow adder
#

MY laptop Acer Predator Helios 300

thick hollow
#

pm me

twin blaze
#

WHY IS MY PUBG KEEP CRASHING?

heavy verge
#

@stark oyster please do not @ moderators for this sort of thing. We have left the role open to @ mentions so that people can get our attention in the event of Discord rule violations and spamming. Moderators here are not PUBG Support staff.

If you are buying contraband crates with G-Coin and not receiving scrap, perhaps open a ticket with PUBG Support. https://www.pubg.com/support.

devout cargo
#

How can i get rid of this?

#

I'm not using cheats i just set up new computer then When I open my pubg this appear

brisk field
#

do you have a mouse with makros?

#

or a VM?

#

they can cause issues sometimes

devout cargo
#

I see. My mouse is bloody a91 I don't know anything about that makros can you guys help me. 🥺

brisk field
#

you can try putting in a normal mouse and see if it has the same issue

devout cargo
#

Okay I'll try

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

brisk field
#

mean bot^^ its not a ban u robot XD

brisk field
#

stop scamming

#

<@&208909936514695168>

river atlas
#

this happend to me, how can i fix?

coarse junco
#

restarting steam and the game helps in most cases

river atlas
#

didnt work

tall lodge
#

is the game now under maintenance ?

#

i am on eu servers what is going on ?

@tall moon
Just wondering - does anyone play Ranked Solo on NA? I simply can't get a game to start. I'll sit in the lobby and training for 30 mins with 19-21 players and can not get a game to start. This has been the case since season 11's 2nd update...Random ranked players are so toxic I have no interest playing with them. Would love to get Ranked Solo rolling again.

haughty iris
#

Do test servers work??

#

<@&208909936514695168>

kindred flame
noble plover
#

when the maintenance will over

versed wedge
#

Also keen to know when maintenance will be finished 🙂

noble plover
#

ya

#

when it will over

hard jewel
#

ummm when over

cunning venture
#

I have 2 Contraband coupons, but they do not appear in Utility, so I cannot use them?

terse pebble
#

SERVERS ARE TOO BUSY PLZ TRY AGAIN LATER

#

?

fleet epoch
#

@lofty briar

#

server down

#

@quick chasm

indigo sonnet
#

They know

quick chasm
#

@fleet epochyes we are following up with the team

crimson plinth
shy breach
#

temp ban again, thanks pubg

dark jetty
#

what ?

quick chasm
#

!appeal @shy breach

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

shy breach
earnest narwhal
# quick chasm !appeal <@!293067683564355595>

There is no point appealing temp bans. By the time anyone replies to the ticket you're unbanned after the timeout. When you do get a reply it's an automated piece of garbage. Then when a real person replies they essentially laugh at you and say "suck it"

fringe quiver
#

Hello community. i nee help. i have an active account that i playing on that daily.
also in the past mine have an account in steam with a purchased PUBG on that.

#

Now i want to use that old. but unfortunately i cant find my steam Email.

#

How i can reach to my Email using PUBG Nickname ?

#

i just played on the 4th season of PUBG i think on that.

#

i know my PUBG nickname, but i cant remember my steam Email.

#

can you help me ?

#

@quick chasm Can you help me please ?

fringe quiver
#

@everyone

#

anyone's here ?

heavy verge
#

@glass nebula No advertising here. Thanks.

lunar wharf
#

um

#

so

#

I loaded the game up for the first time and it had an error it said "Family sharing account cannot connect."

#

I don't have the game

#

but my dad does

lunar wharf
#

and we do family sharing stuff with other games

#

oh welp I just googled it and I guess its because of cheaters

#

dang it man

#

and this is the wrong channel for this whoops

unkempt geyser
#

Sever Busy can't connect SEA

shadow hamlet
#

SEA server error.. please check @lofty briar @quick chasm

#

now connected. thanks

unreal barn
#

bruh pubg crashing after the title screen with disclaimers. happening since yesterday

viral monolith
#

Yo ! Do u know guys wich NVIDIA driver is the best one to play pubg ? Cause I have too many FPS drops since last update 🤷

indigo sonnet
#

And what card?

viral monolith
#

yes I took it with cod and I took the one for my card

dusk pulsar
#

match cannot be found in the last 2 hours

viral monolith
#

Anyone else not get the 300 g coin when getting to lvl50 of the survivor pass or just me, trust me I looked everywhere, Customize>Utility>crates, nothing anywhere. Please help me someone

indigo sonnet
stark oyster
#

Nevermind, I think I figured it out..

viral monolith
#

I worked hard trying to get to level 50 kinda bummed out now, was going to use the g coin to buy a dance or something.

modern crystal
#

Hello. While playing PUBG for a few days, my game started to freeze from time to time, then I sent a ticket to pubg, I made the instructions, but the problem was not solved, do you have the same thing?

ember crest
#

I was playing paramo just a second ago on Xbox and it kicked the whole lobby out of the helicopter right when we hit the start of the flight path.

still mauve
#

Clip?

torpid bone
#

my game is still crashing

indigo sonnet
weak knoll
#

My game keeps crashing when I try to load into a match

thin prairie
prime garnet
#

My game resets back to TPP Solo every time. After each game and restarts. And even when restarting the lobby.

jagged gorge
#

Hello
Dear sir/madam
My name is. Asi
And my PUBG Mobile
The account name is 和じゃだ
and the ID account 5607418081
l ask to manually reconsider the action taken
from PUBG M.
On my account (10 years),
the autoresponder helps in my
case I claim I got banned for no reason
becauseI didnt break the rules of the game.
Any one rule I ask for the ban to be removed
from my account please.

thin prairie
#

this is not pubg mobile, discord /pubgm

jagged gorge
#

Hello, I want to contact the technical support of PUBG

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

heavy verge
#

@jagged gorge ☝️

slender aspen
#

Does having an Afterglow Xbox One controller plugged in while you play PUBG (PC) with mouse and keyboard a bannable action? I was playing Rocket League yesterday with the controller, then switched to PUBG but left the controller in (I never do this) and while gaming, the controller would take over sometimes and the game would think I was playing with a controller instead. I am asking because today I got perma banned and that is the only reason I can think of. No I don't cheat...I wouldn't be wasting my time writing this if I was a cheater

#

Already created a ticket, but just brainstorming here

stark oyster
soft monolith
#

Any advice on how to appeal a ban? I've submitted a ticket, but it's hugely disappointing that someone got a little salty and reported me. Apparently it says hack/cheat, but I don't even know where to begin to do such a thing. I mean, my K/D in solos is just over 1 and has been for a few seasons.

#

lol, fair point. odd thing is that steam said it was reversed, but stilling showing up in game. I've got 4K hours in the game (yes, I still suck) and am just a casual player to hang out with my mates every day a bit.

#

i don't even get that bent out of shape when we encounter actual cheaters, yet this happens. so disappointing...

brisk field
#

maybe on console

soft monolith
#

any thoughts on how to deal with it? i know there are tons of folks (including people that post in here) that says it's unfair, but honestly it's not a legit ban. I'd hate to lose this account and the ability to play with my friends I've been PUBG'ing with for years. It's one of the few bright spots I get to look forward to every day...

#

i'd never jeopardize it by hacking for something I couldn't care less about (kills or wins).

slender aspen
soft monolith
# slender aspen yo, when this did happen? Look at my post earlier before you about the same thin...

@slender aspen @old chasm same thing for me. came up this morning, said I was banned on PUBG, went back to steam and had a ban message. submitted a ticket and about 15 min got another message on steam saying the ban was reversed. started up the game and now it says banned till 6/17/2121 (check yours, I bet it says 2121 not 2021). I also played a match or two this morning before the ban message came up.

#

It's almost like an autoban batch went crazy or something and just banned everyone that was in queue from salty players submitting a report.

#

because now there is no ban message on steam (in the profile window of steam, not in game) any longer, but still can't play (still the welcome screen message)

slender aspen
#

@soft monolith It does say 2121 lol -- def something got falsely triggered.

#

@quick chasm - Any idea on the above? Us 3, who are not even related and probably different regions just got hit with this perma ban, then it was reversed, but it still says we are banned til 2121 lol

#

I opened a ticket of course and got the automated response. We got the notification in steam that it got reversed/lifted but we still see the screenshot I shared above

slender aspen
#

@heavy verge what do we do in this case? ☝️ seems like a wide mess up if the ban got lifted but we still see this.

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

soft monolith
#

yeah, but this feel like a bug if it's happening in a similar manner to others. It'd be one thing if we could get some update or information...

#

every indication is that the ban was rightfully reversed, but now we can't access the game....

slender aspen
#

It's a mod bot, don't pay attention to it. We need to hear from a real mod/staff

soft monolith
#

yeah, but someone came in here and typed it so that it would post that rather than actually interacting.

#

I saw the typing. I'm not going to call anyone out, but I saw the name. I get it that when you get a million people complaining that you need to set up protocols, but it sucks to be on the other side and have people not actually listen or care.

slender aspen
#

I'll ping someone later again, we just need to keep making noise

slender aspen
#

It is. I am sure it will get fixed if we keep annoying them with tickets, but what sucks is that I feel like it will take days...that is days of not playing our fave game because of a false ban

soft monolith
#

And I'm pretty sure if there are 3 of us that actually know of this discord, there are many others with the same issue.

slender aspen
#

right

#

When I saw your post I was like, wth, I have the same issue lol

soft monolith
#

hmmm...i just plugged my xbox controller back into my PC 2 days ago myself...for rocket league.

slender aspen
#

bruhhh I swear haha. So my thought was that perhaps when the controller took over my game because I bumped it, the game thought some other software/hardware was trying to take over my game while I was using keyboard and mouse...idk

soft monolith
#

i don't think I've had it on while playing (i use keyboard/mouse), but maybe...I used to have that problem a lot before I got the wireless control and I leave it off (bumping and messing the game up).

coarse junco
#

There is no point in pinging "someone" here to discuss bans.
The staff on this server, moderators and the community team, have no insight on bans.
So there won't be any information regarding bans and anticheat besides what gets posted on the official public channels (twitter, blog, etc)

heavy verge
#

@still mauve

Do not publicly accuse others of misconduct, including cheating. Please always use proper channels for reporting inappropriate or rule breaking behavior.

slender aspen
#

@coarse junco so should we just open a ticket? I know sometimes Hawkins has looked into false ban reports but I guess this is not a huge one to even bother looking at. I already opened a ticket, but have not heard back. Again, the ban was lifted for us 3, but the game still says ban til 2121 lol

soft monolith
#

Yeah, that sorta the issue. It's a bug related to a ban, but the bans were reversed. I don't have it on my steam account any longer, but it still is showing up in game and preventing me from playing with a 100 year ban, which seems odd...like it's a typo.

coarse junco
#

Yes, opening a ticket is the (only) way for bans.
How were you informed that the ban was lifted and how long ago was that?
Bans and unbans sometimes need some time to become effective

soft monolith
#

maybe 3ish hours ago for me?

#

The ban was removed in less than 30 min after submitting the ticket, but I submitted a second ticket due to the 6/17/2121 screen.

coarse junco
#

might take a bit more time, if the unban is not effective after ~24h, please raise another ticket so it can be looked into

slender aspen
#

Sounds good. I will wait. Same for me. I created a ticket, they replied, I replied back and then I see that the ban was lifted. We got a notification in Steam about it.

soft monolith
#

understood that you all as moderators have limited resources to help, so thanks for the insight. sucks that it takes this long to fix even though it took moments to create the issue.

clever hare
#

got banned and it said it was removed but I am still banned

slender aspen
clever hare
#

Wow. just in time for the weekend lol

#

I got all three notifications at the same time.

#

Has pubg made an announcement?

#

maybe go to twitter?

#

is there a community manager or anything?

#

or literally just wait through the weekend for someone to read my email

neat garden
#

@clever hare I have two friends that were affected as well.

#

Would be nice to have a community manager help get it fixed so they can play this weekend....

clever hare
#

Ive seen streamers have that luxury

#

i cant remember the twitter handle though. Probably wouldn't even get our notification

neat garden
#

@lofty briar @ocean shard @arctic stream

clever hare
#

hawkinz was the one I saw helping out the streamers

#

🤷

soft monolith
#

that's kind of a bummer. that 7 people with the same bug...

neat garden
#

@hasty snow

coarse junco
#

Please STOP tagging people.
If there is a announcement to make, they will make one. There is no need to ping poeple, except if you want to get removed from the server

still mauve
neat garden
#

Still no update on this...yay

slender aspen
#

I wouldn't get your hopes up for a resolution this weekend. A mod said to wait 24 hours, as sometimes the lift can take sometime to reflect. I will check after my 24 hours tomorrow but I have a feeling nothing will be resolved this weekend

amber vortex
#

My account was banned for no reason, I spent a lot of money on clothes and gun skin, and the game account reached level 500. Today I received a notification on Steam that it was unblocked, but when I logged in the game it was still banned.

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

distant python
#

Im banned for 100 years despite 2 messages of "Incorrect Ban".
I am worried, i spend a lot on my account.

slender aspen
#

@amber vortex and @distant python a few of us have reported the same issue above. Some kind of false ban wave and then they reverted it but we all are still banned til 2121 lol -- a mod said to wait 24 hours as the ban reversal may take some time to take effect. I would advise to open a ticket though as we all have. The sad thing is, if a streamer had ben banned like us, this would have been fixed in 10 minutes

slender aspen
#

@old chasm check now? I am back in now 🥳

eternal owl
#

Failed to install battlEye service on Pubg experimental server. I have tried running PUBG test server and the basic one, and both of them running just fine. But i can't get this running. Please help!!

near patrol
amber vortex
#

My account just remove banned

#

Thank you for help

viral monolith
#

How do I get rid of bullet sway/recoil on my weapons because I see a lot of kill cams that do not show this. Just a question.

indigo sonnet
#

Hold yr breath in game

viral monolith
#

There a meme opportunity here lol

slender aspen
#

@viral monolith if on pc, pull down your mouse to control recoil. Practice it in training. And don't go by the kill cams or replays.. these replays are usually not representing the actual recoil control. Replays for some reason show as if the player has almost zero recoil... It has never been accurate.

viral monolith
#

Xbox

#

Wolverine Controller

#

@slender aspen

heavy verge
#

The answer is pretty much the same, hold down on the right thumbstick to the right degree to combat recoil. Outside of that, remember that the deathcam is unfortunately not great at displaying things like recoil.

weak knoll
#

I get this error when I try to load into a match

carmine sparrow
#

wtf is this stuttering

normal scaffold
#

Every time my pubg starts stuttering, I use a vacuum to remove the cat hair from the fans. Check your cooling.

grizzled birch
#

guys i'm unable to link my pubg Ac to Twitch it just says "Unable to link your account because you unlinked another account too recently. Please try again later."

#

anyone can help me with this pls

wraith coral
#

how i can fix that 😳

#

<@&208909936514695168>

blazing barn
#

Can someone help, I claimed twitch crates and I don't see them in my pubg inventory 😦

grizzled birch
#

i don't think admin here help us dude , i'm still waiting for my queries to solve , they just made the section for fun

still mauve
grizzled birch
wraith coral
formal mountain
verbal talon
#

hello i have an issue

#

i watched pubg and got the creates but they never appeared in my inventory

#

while the creates from 15 days back they all appeared

#

in my inv i only have the one i kept from the last twitch drop

#

proof i didnt get them

blazing barn
blazing barn
thick snow
#

hey there, i have a question about flickshotting, so the last few days i'v been doing a bit of research on how to train them properly and i'v heard that i should start slow and that speed comes naturally.. is this true or should i try to be as fast as possible like i do now (wich seems to me doesnt really work)

verbal talon
remote yew
#

Getting a lot of crashes in PUBG since yesterdays maintenance including so called "stutter attacks" where the game stutters like crazy for a few seconds in random times during the games!

Anyone else having issues since last maintenance?

craggy plank
#

Did anyone receive their Racer Crates from the last round of Twitch Drops earlier in the month??

austere granite
swift robin
#

Goodnight! I want to report a strange problem that happens with my game I don't know if this and only me but when I play sanhok and fall into bootcamp, even without any player the fps inside and 40/60 out of there the fps goes up to 90/110 which is the normal of my configuration, I want to understand why this is and if there is any solution. my configuration is GTX 1050ti Ryzen 5 3600x 16gb Ram Sdd 240gb. this also happens in the big cities of Paramo, but apart from these 2 maps, i can fall into pochinck in erangel with 3/4 squads my fps is 90/110 normal sometimes even more. if anyone has any solution I await the answer. thanks for listening.

sinful moat
# verbal talon

same problem here... received the 7 crates from earlier this month, however this time I have claimed 4 so far and none showing in game

mystic owl
#

Are console players eligible for twitch drops?

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, PlayStation 4, and Stadia, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

grizzled birch
#

Guys I think who ever got the bikers crates from twitch drops two weeks ago are facing the issue , of not showing the crates this time around in there inventory , maybe it was one time event ..because majority of people I speak to already claim the crates two weeks ago event

quick chasm
#

Hey guys, we are forwarding all your performance related reports about stuttering to the dev teams.

Try going through our troubleshooting guide in it's entirety and if your issue remains unresolved follow the instructions at the bottom on what info to submit with your ticket to our customer support.

Please find the troubleshooting guide here: https://support.pubg.com/hc/en-us/articles/900002196723-GENERAL-CRASHING-AND-PERFORMANCE-GUIDE

#

@sinful moat@verbal talon@grizzled birchplease raise a ticket with our customer support team. We are unable to help with the account related issues here on discord

regal vaporBOT
bleak burrow
#

(Unable to link your account because you unlinked another account too recently. Please try again later.) What is that and how long i need to wait to link my twitch?

grizzled birch
#

I think after 24 hours after I was able to link them

#

Just now 2 hours ago I tried again and it linked

viral monolith
#

Guys just unbind you twitch acc to pubg acc and bind again

blazing barn
blazing barn
uneven kernel
#

@grizzled shale enjoy

buoyant hound
#

How many shots does it take with a crossbow to down someone with a level 1 vest

#

but unless that is outdated information, i was just downed by 1 shot when i was at full hp. bolt hit my vest and downed me

severe dove
#

PUBG is crashing guysss and asking to send report , after the recent update I think so, any fix please?

muted stratus
#

My PUBG account has been banned and I want to get it back from 2019

#

@deft frost

brisk field
regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

heavy verge
#

@muted stratus ☝️

fallow basin
#

Cannot log into Shield due to my account being linked to another global account. How do I go about trying to fix this cause I’m not sure what global account I’m even logged into. Thanks in advance.

little fog
jagged haven
#

anyone elses pubg game freeze 5 minutes after opening it?

buoyant hound
# brisk field one shot to the chest is deadly with the crossbow.

Has the damage been updated or something changed? Or was it changed to just be a 1 shot down no matter what vest you have? I know headshots were that way but didn't think body shots were. I know I've certainly shot people with it and didn't down in 1 shot but maybe it wasn't in the chest

brisk field
stray coral
#

idk where to ask this, but can we buy battlepass with g coins? or do u have to use real money?

harsh sedge
#

I linked accounts but i still cant help racer crate

subtle canopy
#

sa

#

türk varmı ?

short trail
#

Not sure where to ask this but I've submitted 3 tickets in total over the course of a few months regarding 1 issue and PUBG Support has completely stopped answering me and I have no idea where to go from here.

viral monolith
#

<@&208909936514695168> assist me

gleaming vector
#

Well.

#

It looks to me like you have disallowed software running on your system.

#

Therefore

#

BattlEye says No.

#

Therefore

#

You must close VMWare for to be able to game the play.

#

Therefore

#

I have assisted.

viral monolith
#

@gleaming vector i look it bro thats for the help mate

fossil cliff
#

I’m new here so are servers down

heavy verge
fossil cliff
#

I keep getting connected waiting for response message

jagged haven
#

Anyone have their game freeze? Mine freezes about 4 minutes after starting it, regardless of in a game or just in the lobby.

quick chasm
true pier
#

When will be my karakin available again

ornate echo
#

Assistance still needed and I’m not the only one who needs this fixed.

agile rose
#

I noticed PUBg partnership applications closed already but how do we find when the next dates are?

heavy verge
agile rose
snow spruce
#

squad has been playing together for a bit but we just get 85% bot lobbies (NA, 7-11pm)

is there anything we can do to play against humans?

tender kestrel
#

Is there a problem with the official account of Pubg? Why is my account to be stolen, I was found back by me, but I was hung by others, but I couldn't help me? This is very unfair to our purchasing games!👎 👎 👎 👎 👎

little fog
#

TAEGO IS PUBG'S ___ MAP.
7 8 9 🤷‍♂️

muted ibex
#

Apparently my Microsoft Xbox ID is linked to another email account with pubg Corp and when I’m on the pubg official website and logged in i can’t find any place to request service so I can get my Xbox ID linked to qualify and get the prizes is there any link or advice here to help me fix the issue - says my Xbox ID is linked to another global account and I have nooo clue what email it could be I only use 1 - help this old timer out with this techie shit for some free swag

brisk field
#

I think this is not for troubleshooting.

tranquil badge
#

Hello! Game crashes all the time, game crashed 3 times in one map, then i start new game and game crash again. Is it something with new update. Platform Ps4 pro.

bronze gate
#

Hi. I have been playing pubg on android for a long time but deleted it for a month. After I downloaded it again and tried signing in thru google play games, it couldnt sign in. I also had my phone number connected to it and signed it by that. but when i signed it out again and tried signing again from my phone number, i couldnt do it. Please help me I'm on the verge of crying

#

plis help

brisk field
bronze gate
#

oh ok thanks

fathom obsidian
#

My game is not starting

#

Whenever i got into match the timer got freez and i am not able to get in plane !

harsh sedge
#

where I can find Global account Email ID

heavy verge
viral monolith
#

help

#

i have pub g lite

#

but it wont launch

#

its just white

#

LEGIT JUST DOES THIS

#

Caps*

#

help pls

maiden plinth
#

Evening! Not sure if it's at all possible but would an admin/someone related to PUB that knows be able to confirm exactly what would cause a "You have been banned from STEAM" ban message? Is that an automated anti-cheat ban? Manual ban? Just trying to figure out what it means exactly..

heavy verge
viral monolith
#

ohhh

#

so no more pubg lite?

heavy verge
#

That's correct.

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

heavy verge
#

@maiden plinth ☝️

viral monolith
#

hy

#

why*

maiden plinth
#

I'm not asking you to review a ban though, surely it's not a secret what causes what (in a rough sense, not the exact reasoning)? Most other ban messages are descriptive, this one isn't

#

I asked this in a ticket and got told if I asked again then I'd be deemed to be abusing the support system, which seems odd and likely just the usual canned reply. Not entirely sure why it would be such a secret to know whether that means it's an automated ban, or that there are multiple reasons?

heavy verge
#

Anti-cheat software may have detected something. Or many players may have reported you and brought about a manual review. It's impossible for me or anybody here to provide any details pertaining to any individual's ban.

maiden plinth
#

As I say, not asking you to comment on the specific details, I just wanted to know the rough outline of what causes that message

#

Seeing as other ban messages are quite clear and descriptive, "You have been banned from STEAM" is about as useful as a chocolate teapot in comparison 😄

heavy verge
#

I don't believe the specific verbiage of the message is related to the reason behind the ban.

maiden plinth
#

OK, well hopefully you see my point at least. There are much better descriptions for very similar ban reasons / suspensions so I don't think I was unreasonable in wanting to get a bit of clarification on that 👍

#

definitely didn't warrant the "email again and we'll deem you to be abusing the support yadayada" response anyway lol

heavy verge
#

Not at all. I agree with the point. You may want to leave that particular feedback in #745461212195848274, requesting more descriptive explanations for bans.

elfin wing
#

hello guys, why my PUBG Steam like this, anyone help me to fix this please

sleek rune
#

anybody know how to fix this on pc ?
it says failed to authenticate external provider
on steam

vagrant acorn
#

yes help!

sick burrow
#

yes pleae

#

same problem

dark jetty
sick burrow
#

help

#

pls

#

i bought this game 3 hours ago

heavy verge
elfin wing
vagrant acorn
elfin wing
#

I don't know why

vagrant acorn
dark jetty
elfin wing
#

I can't enter to the PUBG Steam lobby, please help

sick burrow
#

steam issue

#

wait it out

old oxide
#

close the game. restart the steam. if you still get same error. there should be outage at steam end. wait for sometimes.!!

dark jetty
#

I did them but nothing @old oxide

old oxide
old oxide
sick burrow
#

aight lemme try again

heavy verge
#

Seems like Steam is back up, at least for now.

sick burrow
#

lesgo

dark jetty
#

integration I will hopefully be made @old oxide

vagrant acorn
#

RUN PUBG AS ADMINISTRATOR

  • Force close Steam by using Task Manager and relaunch
  • Remove all Steam Launch options (if any) for PUBG
  • Navigate to PUBG’s install directory:
  • Default install location: C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64
  • Right Click TsIGame.exe and select “Run as Administrator”
dark jetty
#

@old oxide its ok now thank you so much 💪

old oxide
#

Hope on plane to get that chicken dinner.. Let's gooo...

elfin wing
old oxide
vagrant acorn
#

yes its back now ! thanks

frozen cipher
#

<@&208909936514695168> where should I appeal for unban in official pubg discord 😅

heavy verge
#

@frozen cipher do you mean that you were banned from this Discord and you would like to appeal that ban?

Or that you were banned from the game and you would like to appeal that ban?

short trail
#

Is anybody else having issues getting through to PUBG Support?

#

It's been more than 10 days since I submitted my ticket and I haven't heard anything from them. Its becoming pretty frustrating.

viral monolith
#

can someone help me?

#

I installed pubg first time today and after launching I'm stuck at character creation screen

#

I have waited like 30 minutes and nothing happened

brisk field
#

have you tried restarting the game?

viral monolith
#

yes 3 times

#

and I have verified game files

prime garnet
brisk field
viral monolith
#

gtx 1050 ryzen 7 3750h 16 gb ram

brisk field
#

hmm. are you on all the latest drivers?

viral monolith
#

yes

brisk field
# viral monolith yes

hm. so you use factory reset when you update the drivers or do you just override the drivers? Sometimes this can couse some problems.

Are you overclocking your system? That sometimes leads to issues aswell.

Are you running the game from an ssd or hdd?

Oh and i guess you are using DDR4 RAM, i am just throwing out ideas what might be the problem^^"

viral monolith
#

can i run pubg on my pc?

coarse junco
#

i don't think so, your system is way below the minimum requirements

regal vaporBOT
#

PLAYERUNKNOWN'S BATTLEGROUNDS is a battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing. PLAYERUNKNOWN, aka Brendan Greene, is a pioneer of the battle royale genre and the creator of the battle royale game modes in the ARMA series a...

Price

$37.50

Recommendations

1453425

Metacritic

86

▶ Play video
viral monolith
#

: (

#

@brisk field I reinstalled and it works now

#

thanks for the help

brisk field
viral monolith
#

Hi there, wondering what to do.
I unlinked my xbox account from pubg main site account as it was an old gamertag, and I wanted it to be correct for that Taego drop event that was on yesterday. Unlinked it and tried to re link and it just said I cant re link at the moment as I unlinked too recently and to try again later, tried last night and still said the same message, tried again this afternoon and it is still saying the same message, can someone point me where I need to go to get this sorted please.

heavy verge
#

You would need to speak with PUBG Support on issues related to the PUBG Global Account. https://www.pubg.com/support

My understanding is that the cooldown is intended to be 24 hours.

viral monolith
#

Well if what you say is correct then i will at least wait till later this evening to try again before I contact support.

#

Ty

grizzled kestrel
#

Hi Guys, one of my team mates got banned for 9h still 😦 what can we do? hes innocent and its sunday.. we want to grind

wicked atlas
#

y pls unbann what is this?

brisk field
#

nothing you can do. what was the ban for?

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

grizzled kestrel
#

men, you banned a guy with 3k hours... we want to play now hes 10000% not cheating and a nice men... do us a favor and make an exception just like u made an exception when u banned him

heavy verge
#

@grizzled kestrel Per the message above, we do not discuss bans or handle ban appeals via Discord. We cannot help you or your friend here. Your friend will need to contact PUBG Support at the link above.

grizzled kestrel
#

and why do we need to discuss the ban? the ban was for "investigation"

#

no wonder... well what ever 10000x cheaters in this game and you ban an innocent player. wp random green

#

byebye we will play some valorant

thin bone
#

PLS HELPPP IM STUCK AT INITIALIZING IDK WHYYYYY

echo mantle
#

game crashing 24/7 and done everything but doesnt help

ionic surge
#

@grizzled kestrel since valorant has no cheats. sure.
i bet you call everyone cheater who kills you

grizzled kestrel
#

@ionic surge are u braindead? I am former csgo professional player. And I am among the few players who might be able to tell the difference between a cheater and a progamer. And this was not a cheating ban but a ban for "investigation". How can it be "investigation" when the result (ban of a remaining 9h) is already clear. Just pubg things. gg random green

ionic surge
#

You are toxic and thats all I have to know.
And based on your tone, I highly doubt you are a former Pro of any game

#

<@&208909936514695168>

brisk field
#

random green?

river dagger
#

My game is not open

#

Plz help

halcyon topaz
#

help me showing this i try to login

brisk field
severe trench
#

I've never installed a program vmware, but I'm expelled from the game with a vmware error.
<@&208909936514695168>

severe trench
quick chasm
#

!support @severe trench

regal vaporBOT
quick chasm
#

raise a ticket with the support team explaining your issue

severe trench
#

I've already done it

#

I've done it more than 200 times as they told me.

#

Customer support doesn't know how.

viral monolith
#

hi could someone help me?, im looking for some information

severe trench
#

They are stupid.

viral monolith
#

;-;

severe trench
#

pubg support is very stupid

#

Always a meaningless answer.

viral monolith
#

pubg mobile customer support is stupid , idk about pc as i have not downloaded yet

viral monolith
#

so what are the things

#

that i shouldnt do

#

just in case strikes

#

what should i do avoid them

severe trench
#

wdm

viral monolith
#

sigh

severe trench
#

😮‍💨

viral monolith
#

what should i do to avoid strikes from pubg on my yt channel

#

@quick chasmcould u provide info?

quick chasm
#

I am sure there are regulations that youtube provides to content creators so you should read those.

viral monolith
#

oka , im just making sure i do everything properly so i don get strikes :)

reef shell
pale marten
#

how know im muted?

tall bluff
#

Where do I submit a ticket for Teamkilling?

heavy verge
white wagon
#

@quick chasm Not sure if you can do something about me being banned for cheating?!? First season on pc, my stats are standard - clearly not cheating at all. Just in the final circle of a game and I get kicked for cheating and banned for 72 hours 😂

regal vaporBOT
#

We do not discuss bans or handle ban appeals via discord.

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

frozen cipher
halcyon niche
#

what about i have 250 ping ???????????????

halcyon niche
viscid needle
old viper
tropic bronze
#

I suck at the game, any solutions?

torpid bone
#

funny thing is my game is still crashing

heavy verge
fervent quest
#

Does anyone know why I can’t play a normal match? For some reason it won’t let me start (PS4)