#🤝│community-troubleshooting

1 messages · Page 167 of 1

vivid ravine
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Anyone know how i can change my nickname on the forum ?

toxic cosmos
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how to deal with pc monitors in the game out of range in pubg how do I ask for guidance

torn nacelle
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Guys has anyone else noticed that there is a lot of desync in the Karakin map?

remote tide
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@community team can u plz add a new server in india?

torn nacelle
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@remote tide Do not expect a new server

remote tide
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I am done with sea most of them are hackers nd i don't know how they play every player is shroud

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High ping with laggy servers

torn nacelle
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@remote tide Anyways if you look the people playing in SEA servers are decreasing day by day so we have a pool of countries playing on a common server to keep the matchmaking time less . Now if we get a new Server for a specific country that would further decrease the matchmaking size and therefore increase wait times.

remote tide
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100+ ping

torn nacelle
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Bro I am from India too and play on 35ping

remote tide
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Mumbai?

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Or Bangalore

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What about others?

torn nacelle
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Look at PUBG PC LITE
The matchmaking time was over 1 min for any mode now they removed India Server and made the countries common on SEA server and now the matchmaking time is ~10 seconds

remote tide
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Delhi lucknow these cities?

torn nacelle
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Bangalore

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And it's not just India
People like Doc also play the game clse to 90 ping

remote tide
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There aint that many hackers on doc server

torn nacelle
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Lol you'll be surprised

remote tide
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Still not more than sea

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Everyday u get a ban report

torn nacelle
#

What you can ask for is the way to combat hackers in the game rather than a new server
It's not that if we get an Indian server people will not hack

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Look at the state of PUBG MOBILE
Most in game hacker reports are people from India only

remote tide
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The game is free

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Most of them cant afford a paid game

torn nacelle
#

Also setting up a new server is not an easy job
I've been playing PUBG since Dec 2017 and seen a lot of Indian server requests

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But trust me there will not be an Indian server
Sad Reality

remote tide
#

So if someone does they make surethey don't hack

torn nacelle
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Nope

remote tide
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Ok

celest panther
#

Please do not use this channel as a discussion channel

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This channel is to ask for help related to PUBG

iron bobcat
#

Can anyone from PUBG team help me?

weary warren
#

Please tell us your issue in this channel and someone will help you when they are available.

iron bobcat
#

Yesterday I got a VAC ban. The only thing that I can think of is Sound Lock, because the ban took place like 2-3 games after I installed it. However this software is quite common within PUBG players and even WackyJacky101 recommends it. I opened a ticket to PUBG support but was basically told the ban is irreversible and there was no details given on what was the reason for the ban, so I am only suspecting Sound Lock to be the problem. The support ticket number is 5872556. Please help.

celest panther
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We don't discuss bans here on discord. You need to go through our support team, as you correctly did. If they have rejected your appeal then they have reason to do so.

iron bobcat
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@celest panther are the VAC bans issued automatically or reviewed by human? Is that done by Valve or PUBG? I am not sure what to do now, I haven't cheated and still want to play the game. Giving a permanent ban without even giving a reason seems not fair to me.

celest panther
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We don't issue VAC bans, that is a steam specific ban.

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If you were banned from PUBG then it will be a "Game ban"

iron bobcat
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On Steam it says that it's an automatic ban and will be taken off if they decide it wasn't correct. However, email from PUBG support and even on Steam it says those bans are irreversible, so I am confused.

celest panther
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As I mentioned already, we don't discuss the specifics of bans on discord. If your appeal was rejected by our support team then they have a valid reason to do so.

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It is common practice within the industry to not provide specifics about what a player was banned for due to the potential for it to be used by cheat developers.

iron bobcat
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Well they probably rejected it because it was issued by Valve. The question is what should I do now?

celest panther
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Valve do not issue bans for PUBG.

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As you said, the support team rejected your appeal. Therefore your ban will remain enforced.

gritty wave
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the deal 300 damage with win94 doesnt seem to work, its stuck at 225/300 and I play winchester every stupid game its not counting it?

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(mission)

celest panther
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Are you surviving long enough? missions need 3 minutes of survival to count their progress.

gritty wave
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yea been alive until 4th zone still not counting

weary warren
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Are you still in this game?

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It will take some time to update, it isn't immediate

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Damage to knocked players doesn't count either, just so you know.

eternal finch
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Hallo

static pasture
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hello i was wondering if it is a way i can fix lag on the game im rigth now playing on the lowest setings?

viral monolith
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what kind of lag

zealous rain
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The increase of dmr and sr in my opinion isn't that good. makes it so you dont need to go im bunkers to get endgame loot

static pasture
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is like it takes ages to load in and it chrases some times and some times the game frezzes

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i woud be so happy if it was a way to fix it

karmic tendon
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drop in FPS in the new map is killing it

cosmic ice
#

FPSSS? wow .. only this game Drop FPS on my specs..

thorny garnet
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hi guys. i m the only one who feel that on new map even if you have full level 3, you die almost instantly? I dont have time to react... On erangel and sanhok is fine

cosmic ice
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Why soo much FPS drops? even in Sanhok after new update.

thorny garnet
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no idee, in test sv i got 120 avg, now i m stuck at 70...

wise onyx
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seems to me theres a lot of peaple getting bans for nothing somthing may be wrong with your game as i all so got a ban and looked at every thing on my pc and theres nothing at all that could do any thing to have got me a ban i think you have fucked up somwhere find it b4 it kills your game

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2666 hours i had in this game and you shamed my name for nothing 1 game ban in my steam acount note i should sue your ass

stone heart
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!appeal @wise onyx

regal vaporBOT
wise onyx
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i have got no where

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im even willing for them to take a look them self at my pc by team vue to prove there in the wrong

viral monolith
celest panther
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@wise onyx Please do not discuss bans here. If you haven't already, please raise a ticket with our support team

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!appeal

regal vaporBOT
wise onyx
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i all ready have bud

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they can not help me

viral monolith
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ur account stays as support decided

viral monolith
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I bought pubg pc account but asks for license

heady rapids
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im having problems with pubg lite

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whenever i try to launch the game, it just crashes

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"Error in resource files"

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Technical information: code:00000D04/0021, info:00000000000

zealous rain
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Why is the game so lagy, test servers was 120fps and no frame drops now i land and have 40fps for the 1st 3m

coarse junco
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@viral monolith where does it ask for that? do you have a screenshot?

viral monolith
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@coarse juncodm

sage leaf
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Hello

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@weary warren

coarse junco
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@sage leaf please don't tag people

sage leaf
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Ok.

coarse junco
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how can we help you?

sage leaf
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I have problem and i need help

coarse junco
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can you describe your problem a bit?

sage leaf
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I purchased for $ 50 us and didn't get it

coarse junco
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purchased what?

sage leaf
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50$ US

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3800 Us

coarse junco
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i don't understand, did you buy the game or something different?
If you bought the game and didn't receive it, please contact the the shop you bought it on

sage leaf
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I buy from iTunes 50$ ,3800 Us

coarse junco
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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

sage leaf
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What this

shy breach
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@zealous rain
It is a bug of the last patch, the dev is watching it but they don't say anything, the same thing happens to me, but they fix it soon

slender raptor
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where is vikendi

swift barn
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Gone forever):

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They said they lost the licensing rights to the other maps so they can only keep mirarmar up

zenith epoch
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I cant login on pts on xbox

zenith epoch
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Failed to get token on xbox

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What do i do

viral monolith
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@swift barn its not forever

vast osprey
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Hey, since PUBG pushed the patch to Live servers I've been having a lot of performance issues, frame drops and a lot of stuttering for some reason, plus every time I play (East Coast Player), no matter what server I connect to there is always Packet Loss the whole game unless is a East Coast Server, It's quite frustrating. Anyone having the same issue?

fiery tendon
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@vast osprey What's your PC hardware

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GPU, CPU, RAM etc?

vast osprey
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i3-8100 - CPU
GTX 1660 Ti - GPU
16 GB - RAM

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I usually get like 100+ FPS

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But in Karakin lately I get a lot of hard frame drops (29-40 FPS)

fiery tendon
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I had a friend with a similar issue. Two things to try are to make sure you're not behind on Nvidia driver updates. Even if you're not on the most recent. If you're say, 4mo behind it can cause issues.

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Another is to see if you are running too many processes/ etc at the same time. It's been causing issues for some people will multiple monitors. Or people using too many programs at once.

vast osprey
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I can confirm I have the latest Nvidia driver update

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And nope, I usually just have Discord and PUBG open whenever I play and that's it

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Just one monitor in total

fiery tendon
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Okay, well those are marked out then at least.

vast osprey
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Thanks for helping me with this matter by the way @fiery tendon

stone heart
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@vast osprey Do you have a way to monitor your CPU usage while playing to see if it spikes during the frame drops?

vast osprey
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I do have a way to monitor the CPU usage, however I didn't have this issue prior the latest Patch, usually It's like 95-100% CPU usage @stone heart

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The Central Server packet loss also bothers me a lot

limber scarab
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PLAYERUNKNOWN'S BATTLEGROUNDS
Failed to get token from xbox

tf is this?

zenith epoch
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^^^^

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Like whats good with this game

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Can't even play it lol

limber scarab
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@zenith epoch It's either this, crashing, or just overall freezing ffs this game buggy af

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And its not in "game preview"

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like what lmfao

limber scarab
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@vast osprey It's probably because you have an i3 Kappa

rocky agate
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So I have less than ten lantern materials in my inventory, but It says I exceeded 10 already. Is it because the people I gifted my lantern materials to haven’t claimed it yet?

steady kestrel
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@limber scarab na it's not the i3

hardy crow
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Some of the Bunkers in Karakin, where they used to be sticky and you couldn't get out... are now dealing impact/fall damage when you vault out.

pseudo flame
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what in the hell is the deal with the xbox shit right now??

gusty mirage
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They’re saying it’s on Xbox’s end.... so who knows @pseudo flame

zealous rain
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Bro these lag spikes and fps drops are so annoying , test servers were so smooth

midnight halo
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how to make inventory into HOLD not TOGGLE?

fickle magnet
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so what's with people getting perm banned when they did nothing wrong, two friends with over 2k hours got banned this week with no reason why they got banned, They been through the process with help and spoke to pubg corp through emails and still no reason or unbanned and nothing still have got vac bans on their accounts?

prisma trail
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good morning i am from germany and can still speak english so good there is also a german server area for ps4

midnight halo
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@celest panther help me please

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i have dm you with certain problems if you can help?

shy breach
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when the 100% cpu usage fix... I can't play :(

stone heart
shy breach
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thanks @stone heart

blazing dawn
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Is there anyone that can help me, please? I re-installed my pc last night and wanted to start up PUBG, i got a blue screen and when i wanted to start it up again it said it had to install the whole game again(it turned out just to be a small update) and now when going trough the 'first bootup installation progess' i get 'this feature you are trying to use is on a network resource that is unavalible', i've re-installed my windows multiple times before(once per 2 months) and never had this before.

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[Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215]

The feature you are trying to use is on a network resource that is unavalible.

Click OK to try again, or enter an alternate path to a folder containing the installation package
'vc_runtimeMinium_x86.msi' in the box below.

Use source:

atomic linden
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can i find the cause in the logs if the game stops responding?

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also, where can I find the logs?

idle tree
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You can find crashlogs within the following directory: &drive&\Users\&username*\AppData\Local\TslGame\Saved\Crashes

atomic linden
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didn't find anything there

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it wasn't crash per se

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the game just stopped responding

sleek umbra
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Can you help drop a lot in the game

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?

viral monolith
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@viral monolith probably your nickname

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ok how do i chang that

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idk

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@viral monolith

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u can only change it in game for 10€ as far as i know

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ok

sleek umbra
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Can you help drop a lot in the game

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?

livid trench
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like?

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fps?

sleek umbra
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fps

wise onyx
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THERER IS SOMTHING WRONG WITH YOUR GAME ITS BANING YOUR PLAYERS FOR NOTHING SORT IT OUT B4 IT KILLS YOUR GAME OFF

viral monolith
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no it doesnt

idle tree
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The anticheat works perfectly fine 99.99 of the time, banning unlegit players

sleek umbra
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Can you help drop a lot in the game

sleek umbra
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these lag spikes and fps drops are so annoying , test servers were so smooth

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???????

shy breach
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yes man, same for me, some cpu reach 100% and that causes it, 3 days have passed and they do nothing @sleek umbra

sleek umbra
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just like my friend if they get an update

willow dock
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anyone can sell weapon skins on steam ???

hexed walrus
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Help me fix my frames... Update has made the game unplayable

undone kernel
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@willow dock It depends on what skins. If they are marketable, it would say so.

willow dock
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@undone kernel thanks for clarifying

hexed walrus
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Very sad... I cannot play PUBG until this is fixed... GPU usage has gone from 80% avg to 100%... fps has gone from above 60 to jumping between 20 and 60

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literally I have had the game since it released and this is the first time that I have not been able to play it

shy breach
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same for me @hexed walrus

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specs??

sleek umbra
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Does anyone want to donate me the chest of venetian

shy breach
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They do not realize that it is unplayable, it is a bug that had to be fixed the same day the patch came out @hexed walrus

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They do not realize that it is unplayable, it is a bug that had to be fixed the same day the patch came out @hexed walrus

hexed walrus
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gtx 1050
i7-7700
16gb ram
512gb PCIe SSD
Laptop, so poor cooling but I use an external fan

zealous rain
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When is this lag going to be fixed

viral monolith
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asdasdasdasd

stone heart
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@zealous rain Are you talking about the random stutters/freezes that happen? If so, they are already working on finding a solution for it.

shy breach
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and 100% cpu usage? @stone heart

crimson inlet
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@gleaming vector @viral monolith is dropping some HARD NI@#Rs while someone is streaming

viral monolith
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i am not

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@languid flame i cant get in there is 4

shy breach
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I haven't played since the patch came out, it's impossible @stone heart

stone heart
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@shy breach What is impossible? Are you saying it's that bad for you? You should def. fill out the form in the forum post.

shy breach
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It is impossible because it is fatal, very low fps and a lot of drop, I can not have discord open to play with friends... etc @stone heart

stone heart
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I hope they find a solution fast then

graceful cradle
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Guys I need your help. Since the last update I was able to conenct twice. "Servers are too busy" has been showing since then. I have tried literally everything to cope with this problem. I tried changing my IP, changng my region, reinstalling PUBG, running as administor. Nothing's helped. So if you know a solution to this, please let me know.

worn knot
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Hey Im on PC and my controller's input isnt being detected even though the game natively supports it, any ideas on how to fix it? I've tried different controllers and confirmed that the controller is functional on other games.

pastel latch
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high package loss on NA east coast HELP

wicked crow
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Hello PUBG mobile

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I need to talk with someone

fiery tendon
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

fiery tendon
#

@wicked crow If you need assistance with PUBG Mobile, the discord linked above is where you want to go

wicked crow
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@fiery tendon thank you

wind stirrup
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Running into a game crash every time it launches. Disabled AV, ran Steam and TslGame.exe as Admin, set affinity to 1 core, reduced resolution and refresh rate to 1920x1080 at 60Hz, tried manual content in GameSettings.ini... out of ideas

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Can't run ProcMon because BE flags it, and the crash dump just has "Access Denied" when viewed in the Windows Dbg

viral monolith
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Can we break down the walls, with sticky bombs, through we can shoot ? And, are we going to be able to break down the walls with the RPG when it comes out?

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And can we break the walls, that can be only broken down with sticky bombs, with guns shooting on it?

celest panther
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@wind stirrup I would recommend a clean reinstall by following step 14 of the guide below

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!ts

regal vaporBOT
wind stirrup
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All these have been done

celest panther
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Can you explain when the crash happens?

wind stirrup
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Immediately after launch

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Thanks for your help in improving the Game.```
celest panther
#

Ah, so crash logs are generated?

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Do you happen to have an Nvidia GPU? If you do, what is the "Low Latency" feature in the driver settings set to?

ornate compass
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S.a

winter wolf
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Anyone else have an issue where they need to boot their game up about 3-5 times to actually get it to work?

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It will either freeze on intializing or a connecting stage

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Then require me to crash the game and boot it up again

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Just cleared my appdata nvm, might be just a build up of irrelevant stuff

graceful cradle
#

Guys I need your help. Since the last update I was able to conenct twice. "Servers are too busy" has been showing since then. I have tried literally everything to cope with this problem. I tried changing my IP, changng my region, reinstalling PUBG, running as administor. Nothing's helped. So if you know a solution to this, please let me know.

modest ore
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Unplayable, i always play at 80fps with i7 870 (1st gen) + gtx 1050 ti, but now the GPU drops to 5~10%, running at 10fps and the game crash, and so much packet loss on SA servers

celest panther
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@modest ore Your system is below the minimum specs for the game. As such, any support we can provide is limited.

wise onyx
#

sort your game out rev all bans in the last month or pay the price we have for your mess from Bio gamers @peak zephyrongamers.com

near heath
#

anyone knows how to lower the speed of my gpu, its at 4007 and its causing major heating issues. my pc is like 90C when i play bf5 and when it gets to 95C it caused FPS drop

idle tree
#

If you have a PUBG specific issue, with the game, then we can offer advice, else you'll probably be better off googling

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But, capping your frames would probably solve your issue.

stone heart
#

@near heath MSI Afterburner, but, do it at your own risk and we usually don't provide tech advice in here unrelated to PUBG 🙂

shell sundial
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When are you gonna fix the bug where you take damage of vaulting on karakin?

wise onyx
#

WHEN THEY GOING TO FIX THE GAME THATS BANING PEEPS FOR PUBGS MESS DONT YA MEEN AND TAKING PEEPS DOE THEY WORK FOR WHEN THEY HAVE DONE NOTHING AND SHAME THERE NAMES ABOUT TIME THEY PUT THERE HANDS UP AND SAY SORRY AND SORT IT DONT YA THINK FOLKS COZ I DO

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ill tell ya i wont be letting it go till they sort it for u all and for my self i loved this game for it to shame me for nothing play at your own risk at mo trust me

sweet moat
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maybe dont cheat and you wont get banned 😂

wise onyx
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you taking piss ya tit

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wont be so pissed off if i had i could just set a new steam and get on with it but some wont think of cheating like my self tit

coarse junco
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!appeal

regal vaporBOT
coarse junco
#

if you got banned, file an appeal. We can't deal with bans on the discord

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no, it is not an automatic response, every case is being reviewed by a person. However you get pretexted responses in order to maintain consistency

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but yes, you won't get the reason for a cheat ban, no game does so or everyone would be using it to avoid detection

wind stirrup
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Never said each ban gets personally reviewed

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"every case is being reviewed by a person"

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@celest panther the Low Latency Mode is off

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York, I don't know what you're talking about - I was replying to freeman's comment. I don't have ban problems (to my knowledge) as I can't get the game to load.

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Bans can't be dealt with on Discord. If your appeal wasn't to your liking, I suppose you can appeal again.

viral monolith
#

he knows what rule you broke he wont tell it to you

wind stirrup
#

Bans can't be dealt with on Discord. If your appeal wasn't to your liking, I suppose you can appeal again.

wise onyx
#

im just very pissed bud as i know ive not done nothing

celest panther
#

@wise onyx Please discontinue discussing your ban here in discord.

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It is against the rules to do so

wind stirrup
#

His ban wasn't resolved by coming to Discord where nothing can be done about it. By your own admission, his ban was resolved by appealing again. Appeal again.

celest panther
#

Please end this topic moving forwards.

wise onyx
#

yes kk sorry

pastel latch
#

STOP guys RIP KOBE FIRST

wind stirrup
#

Takarii, thank you for pointing me at Low Latency Mode, as I discovered my driver was outdated despite the reinstall. I now have the latest 441.87 driver for RTX 2080, though the crash isn't resolved just yet.

celest panther
#

@exotic loom Discussing bans is against the rules of this discord. If you decide to continue, I'll have to remove you

viral monolith
#

By by

wind stirrup
#

and nothing of value was lost

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Anyway, I do have a snippet of the crash dump found in in %localappdata%\TslGame\Saved\Crashes:

   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00007ffc079a5138
Attempt to read from address 00007ffc079a5138
DEFAULT_BUCKET_ID:  INVALID_POINTER_READ
PROCESS_NAME:  TslGame.exe
wise onyx
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what have you tryed to sort it to now

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then i can see if i can help u bud

wind stirrup
#

Specs:

80 GB RAM (G Skill F4-2800C16-8GRK*4, G Skill F4-3000C16-16GTZR*3)
GIGABYTE RTX 2080 GAMING OC WHITE
EVGA 151-HE-E999```
wise onyx
#

ya pc is fine it wont be that bud

wind stirrup
#

Not concerned about capability, but rather compatibility

wise onyx
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have done a file fix

wind stirrup
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I've cleared all contents of %localappdata%\TslGame\Saved\Config\WindowsNoEditor and run Verify Integrity

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Also tried reducing resolution and framerate to 1920x1080 and 60hz

celest panther
#

Have you contacted our support team about this yet?

wise onyx
#

sorry bud its got me

wind stirrup
#

I've not, but possibly that's best

celest panther
#

Do you have any overclocks on your hardware?

wind stirrup
#

Stock clock speeds

celest panther
#

GPU included?

wind stirrup
#

Yep

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All other games seem to perform fine, including UE4 titles, so I'm stumped 😦

celest panther
#

It certainly seems to point towards file corruption

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but if you have done the clean reinstall, including clearing the steam DL cache, im a little confused.

wind stirrup
#

I've deleted BattlEye executables as well, as that was my first suspicion after disabling AV

wise onyx
#

thats what i thought

celest panther
#

What other applications are running in the background?

wind stirrup
#

ProcMon can't run because BattlEye closes PUBG when I try to look at what's happening behind the scenes

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I've unchecked all non-Microsoft Startup and Services as well, unfortunately

celest panther
#

Hmm..

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I would suggest raising a ticket with support

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!support

regal vaporBOT
wind stirrup
#

Ok I'll send them over my details. Thank you!

celest panther
#

They may ask you to do some things that you have already done. Please do them again anyway.

wise onyx
#

hope you sort it Xechor

sleek umbra
#

fps drop is going to happen to you too

wind stirrup
#

Good news - got the launch crash resolved

wise onyx
#

gd play well play safe ie rec your play

wind stirrup
#

I've disabled some modifications to the system shell to add extra features and PUBG stopped crashing. I changed the game mode from Windowed Borderless to Fullscreen and re-enabled the shell modifications and now all is well. BattlEye is likely very sensitive to any tomfoolery whatsoever regarding the game exectuables, even something simple like the window border.

#

Hopefully this helps anyone else with crash problems - alongside unplugging controllers and adding AV exceptions, disable any shell modifications or WindowBlinds or things like that and try again.

wise onyx
#

nice work hope you like this game as i did bro gd luck Xechor

sleek umbra
#

fps drop is going to happen to you too

sleek umbra
#

?

shy breach
#

yes @sleek umbra

ionic parcel
#

was i misinformed or can conslole and pc cross now?

fiery tendon
#

@ionic parcel PC and Console players cannot play in the same matches, no.

ionic parcel
#

ok I dont know where i heard that

vagrant kraken
#

where do you find teams/groups to play regularly? like a recruiting thread or forum

fiery tendon
#

!lf

regal vaporBOT
fiery tendon
#

Try the LFG channels @vagrant kraken

timber laurel
#

Facing FPS drop issue. Anyone else experiencing the same?

sleek umbra
#

there is

timber laurel
#

They haven't done anything about it yet.

viral monolith
#

pls help pubg crash problem

graceful cradle
#

Guys I need your help. Since the last update I was able to conenct twice. "Servers are too busy" has been showing since then. I have tried literally everything to cope with this problem. I tried changing my IP, changng my region, reinstalling PUBG, running as administor. Nothing's helped. So if you know a solution to this, please let me know.

stone heart
#

!ts @graceful cradle

regal vaporBOT
stone heart
#

Went through all those steps already?

graceful cradle
#

@stone heart yes well, even once i tried running as admin it did work, but for only once. Next times have been unsuccessful

#

oh my god i dont know whats happening. Earlier this website would not load, but this time it did. Then i checked PUBG and the game loaded. Is there any connection between this page and the game? Cuz i feel like when i cannot connect pubg i am also unable to load that page

stone heart
#

Which country are you located in?

graceful cradle
#

Poland

stone heart
#

Sounds like your ISP is having issues routing to PUBG servers tbh

graceful cradle
#

Well I would like to add that the problem is occuring only in PUBG, so thay seems weird to me

#

But let's stick to your version about ISP. Can I do anything with that?

stone heart
#

So are you currently unable to reach pubg website?

graceful cradle
#

Now i can, and actually i can play PUBG. But for tje while day i wasnt

stone heart
#

Can't really see where your connection is interrupted until you're having the issue again.

graceful cradle
#

Ok I'll let you know when that happens theb

stone heart
#

If it starts happening, send me a PM and I'll help you out.

graceful cradle
#

Ok thank you

zenith parrot
#

Hey so I play on OCE servers and for some reason it only gives me the option to switch to NA servers not SEA. Anyone got any ideas how this could be fixed? (Don't want to resort to a VPN)

celest panther
#

Which part of OCE do you live in? The region it recommend you switch to should be your next best region based on ping

zenith parrot
#

I live in NSW Australia and my mate who lives about 2 suburbs away from me is able to get games in SEA

celest panther
#

Its most likely due to how your ISP is routing your connection.

zenith parrot
#

Uhhhhh okay any way that can be changed so I can queue SEA?

grand pilot
#

@celest panther Hi , I have seen some tweets (Creative Director Brain) about some form of ping restriction being implemented in the future, one that was admitted to have caused problems for South Africans players. If there is a ping lock coming, will there also be a region made available for us high ping players?

idle tree
#

Nothing is confirmed/set in stone at this point @grand pilot.

grand pilot
#

nothing regarding a region or ping lock or both?

idle tree
#

As soon as anything is confirmed, it will be shared with the community through the relavent channel's

grand pilot
#

I understand, I've just spent money on the pass and want to know how imminent this all may be.

#

Thanks 👍

idle tree
#

Is gucci. If it were to be implemented, it would probably have a test period on Labs etc., though that's a guess

zenith parrot
#

@celest panther Any ideas of how that could be changed/fixed?

celest panther
#

You could have a chat with your ISP to see if there is anything they can do.

#

Do you get a better ping to SEA servers than NA when actually playing?

zenith parrot
#

Yes I usually get around 110-150 ping while on SEA and around 200-220+ on NA

shy breach
#

something new on the topic of 100% cpu usage?

celest panther
#

@hot nymph If you wish to play PUBG, you need to purchase it

#

!steam

regal vaporBOT
celest panther
#

@shy breach Sorry, no further information to share right now. We are still investigating.

zenith parrot
#

Takarii anyway that it could be fixed without speaking to my ISP

celest panther
#

We don't control how your connection gets routed, so its beyond the scope of information that I can provide.

shy breach
#

:(

cosmic ice
#

is there Any Solution for FPS drop? I did not face this issue before.. but after 6.1 update .. I cant even play Sanhok.
I played this game for almost 2.8k hours... COME ON please.. Any Solution?

weary warren
#

We are looking into it

#

I understand your frustration, but please do not keep writing the same thing in here hoping for a different answer each time.

cosmic ice
#

from Now on i will not write anything like this, but before every time my request has been ignored .
Thanks mate for atleast giving me hope.

hot nymph
#

How to buy it

#

Can i buy it using topup??

#

I am a kid that loved PUBG😂

grand pilot
#

GO TO STEAM

hollow elm
#

I can't play random Duo's anymore since the new season? Always end up solo. What's up with that.

celest panther
#

Which region do you play in?

hollow elm
#

Europe

celest panther
#

Are you queuing for a specific map or using quickjoin?

hollow elm
#

quickjoin

#

but if I chose map it's the same. Only solo's

celest panther
#

Not sure why thats happening. I've not managed to do it myself.

#

Does it happen every single game?

fiery tendon
#

Is there someone I should message if I received a spam/request for money from another user in this server?

celest panther
#

You can send the details to me.

marble pivot
#

heyy can someone help me out here i dont know why my cpu usage is more than 80% and gpu is only 60% after that karakin map update..my game is running so choppy even cant get more the 45 fps... please help me into this...

stone heart
#

@viral monolith It's on a timer

stone heart
#

No

hot nymph
#

@grand pilot it says timed out and I can't make steam account

#

How to make it

#

Steam account

grand pilot
#

@hot nymph Literally the same way you mke any account on the internet. Have youe never used steam before?

stone heart
plush gorge
#

Anyone available for help?

celest panther
#

Ask away, someone will respond when they are able to

celest panther
viral monolith
#

hello

#

my fps are very bad and my cpu reaches too much temperature since the last patch

#

What I can do?

zealous condor
#

@viral monolith lower your quality settings, or upgrade your computer/cooling solution.

surreal osprey
#

i want to find squad plzyers

stone heart
#

!lf @surreal osprey

surreal osprey
#

wht?

stone heart
#

Bot seems dead, sec

#

@surreal osprey Use those channels 🙂

surreal osprey
#

ok

wanton orbit
#

Even when i turn down my grap's to the bad to the bad, i can ez run this game but still give mel ow fps, and lag spike's, i follow'd YT tutorial, how to increase ur fps but didn't help me either? Help.

#

+i got proof i lag, i can send u either a clip

quartz gull
#

Nice, my game just froze mid game and we lost because of that. Team couldnt res because ofc my char kept moving 😄 And this problem was introduced in last patch, because I NEVER had crash like this before. GOOD JOB developers, THANK YOU.

wanton orbit
#

Since the new update aka the map it goes all wrong.

viral monolith
#

they are fixing it

hollow elm
#

Why is it almost impossible to do a random duo? Yesterday it took me 21 tries before I wasn't solo. Today I'm at 12 tries already. EU servers

timber laurel
#

Today FPS drop happened twice. Just fix it already!!!

jolly imp
#

Hello, My in-game voice chat isn't working for some reason, I tried every single solution on the internet..... and the weird thing is that sometimes it just decides to work and i can listen to my friends and see a voice icon newt to my name, please help

zealous rain
#

Question, is there going to be a rebalance on the new map to make the bunker wort it, because now that snipers are common loot on the map i played over 40games and probably used a bunker 2 times

#

.

#

.

#

@jolly imp is your mic not working?

#

or cant you hear people?

jolly imp
#

I can't do both

#

my mic works fine in discord cs go dota steam and even pubg lite, but in this game it doesn't

#

i tried push to talk talk open mic team only all, i checked windows, i made an exception in my firewall and antivirus i tested every single solution in youtube and reddit

#

please note that despite being rare ,sometimes voice chat just decides to work.... without me doing anything

#

also whenever i speak in solo i get the "voice channel "all" is disabled until1mafter the match starts" message which makes me think that my mic is working but i don't get the litle icon next to my name that confirms it and i cannot hear my teammates and i never heard anyone in solos "all" so far

wise willow
#

Hey just wondering is the egear.gg bannable?

drowsy mulch
#

@jolly imp Manually go into settings instead of hitting ctrl+t. Sometimes the settings bug out and you need to re select push to talk in the audio menu, and/or re-bind the push to talk key.

jolly imp
#

@drowsy mulch ofc i did, thanks tho

pastel latch
#

fix ping ans fps drop damn it

timber laurel
#

Is this update for FPS drop?

gentle pilot
#

any pubg mods online?

#

please get rid of these cheaters.. they just ruined a win for us..

viscid shuttle
#

Hello!

Who can I talk to about collaboration/promotion/integration with this Discord server?

celest panther
#

@gentle pilot Please do not call players out in discord for misconduct. Instead, use the correct channels to report them

#

!report

regal vaporBOT
zealous rain
#

@Ac_k Even if it tells you that, your mic may still no work because it shows that message when you hit you voice keybind not when it hears your voice. I was going to say make sure steam is using the right headset/mic in its sound settings but you said it worked on every other game

#

@jolly imp

zealous rain
#

Takarii is there going to ba a rebalance to make bunker more important because now that snipers are so common we don't need bunkers and are rarely fought over.

celest panther
#

We will continue to monitor feedback and make adjustments as required.

neat grove
#

Just to be clear, the new console update will be released tomorrow at 6AM for UK players?

celest panther
#

The servers will enter maintenance at that time. The update will be available once the maintenance has completed.

neat grove
#

Got you, thanks @celest panther

wanton orbit
#

But how can i fix the fps thats not gonna drop?

zealous rain
#

I know that these fps problems are probably more important to fix then balancing the map, but me and probably others liked how on the test servers you had to fight over bunkers mid game giving you pvp and good loot if you win. Tks

wanton orbit
#

Nice just wanna turn down my resuletion to 1420xsometing, and it crash

idle tree
#

So what exactly is your issue? @wanton orbit

wanton orbit
#

Its just why my fps is dropping i can take the game ez, but when i turn it on the resulution 1240x.... it still lagg, for somea reason is it bc of new update @idle tree

#

And i got everything on very low, so ;/

idle tree
#

Settings mean nothing. What are your system specs?

wanton orbit
#

Like my videocard? or?

#

I can send u a video how my game goes?

#

it only 10 sec long

#

u can see perfect what is happening

idle tree
#

Plus, there's current ongoing issues with FPS/stuttering as per the latest post in #📝│patch-notes

#

So, that might be what you are experiencing

wanton orbit
#

Mh every when someting happend i see a red clock in the left middle

#

i can send u a video u can see it how it goes

#

Bc i dont if it stuttering or not ;/

idle tree
#

That's the ping indicator. The stuttering issue is short pauses everynow and again when playing a match - variying in length

wanton orbit
#

u dont have to open anything, just play that's it

#

can i send u a priv dm? of the video more not?

#

u can see how it goes how i lagg, and u can see if it stutterirn or not ;/

idle tree
#

You probably don't have permission to post videos in this channel, so a DM should be fine

wanton orbit
#

I cant send u anything

#

add me and after we done u can delete me again?

idle tree
#

Well my DM's are open, so you should be able to

wanton orbit
#

its say's

#

i can only send if u accept my friend request aka

#

uhm i need to add u to send u a dm

idle tree
#

There you go

#

Yeah, that is the stuttering issue

wanton orbit
#

oh okay?

#

so after it fix i can play it normal or????

#

bc my fps was 160

#

when it happend's

#

But ty so much ❤️ anyway's 🙂

idle tree
wanton orbit
#

ok ty

idle tree
wanton orbit
#

ey my iq is -200

#

i dont even know what 15x15, is thats should be EZ

idle tree
#

Well, they are only requesting simple information - game settings, computer specifications, video of the issue etc.

wanton orbit
#

i cant find it anywhere

wanton orbit
#

i need to login?

#

or someting

idle tree
#

Well, you'll need to create an account to post, yes

wanton orbit
#

so i have to make a screenshot of what? my game settings?

idle tree
#

Yep - game settings, and the other things that they requested - instructions are given for some of the other things that they need to help track the issue down :)

wanton orbit
#

I cant do it i just wait for sulution

plain bough
#

i keep getting connection timeout error on eu servers (with my friend) fpp solo / duo same issue

undone kernel
#

Just a question; Are footsteps being fixed soon? There's guys walking up on my that are a cars length and I can't hear them. This is getting super annoying as it makes the game not fun.

midnight halo
#

why is the game stuck in initializing?

#

@celest panther my game is stuck in initializing

#

pc

#

@celest panther

#

wtf ban this man

idle tree
#

Please don't continuously ping members of the community team :) @midnight halo

ornate loom
#

can i report someone ?

celest panther
#

!report

regal vaporBOT
celest panther
#

Unless you wish to report a discord user, in which case DM myself 🙂

restive magnet
#

!appeal

regal vaporBOT
arctic iron
#

MSI B450 M2 V2
KEYBOARD MOUSE NOT WORKING AFTER BOOT
(WORKS ON BIOS)

celest panther
#

Sorry, but troubleshooting hardware problems unrelated to PUBG is beyond the scope of this channel.

misty crane
#

help

idle tree
#

Would help if you said what your issue was :) @misty crane

misty crane
#

i want to report one player

celest panther
#

A discord user, or a player ingame?

misty crane
#

ingame

celest panther
#

!report

regal vaporBOT
frigid crypt
#

Man imagine seeing this

#

Matching Failed. Try again later.

toxic basin
#

So i watched a dude in spectator mode teamkill and I cant report them for teamkilling on Xbox

celest panther
#

Does the option not appear when you press Y while spectating?

toxic basin
#

its there but you cant push A on it to accept the report

#

the option is there for every other type of report though

celest panther
#

I see. So they teamkilled someone else while spectating, but they didn't teamkill you?

toxic basin
#

it was a seperate team

#

they killed me and while i was in spectator mode watching them they turned and killed their teammate

celest panther
#

I understand what you mean now.

#

I'll feed that back to the team as currently you can only report someone for teamkilling if they teamkilled you

#

For now you can raise a ticket with our support team and attach any relevant evidence to the ticket at the link below

#

!report

regal vaporBOT
toxic basin
#

I figured that was why but still wanted to let you guys know

celest panther
#

I appreciate you bringing it up. I'll forward it along

silent flume
#

after you guys fix this awful stuttering, can you reset my ADR and whole record really? It literally has gotten me killed every gunfight. pubgface

faint crescent
#

same @silent flume

#

well 8/10 times

#

same @silent flume

toxic basin
#

is there a feedback section? Cause I think it would be great to add a button to just que again before even leaving a match.

acoustic pecan
#

@celest panther

#

Ps4 can't find games or I load into a game all alone

#

Can send a pic of me winning while in the plane....

unborn osprey
#

@celest panther take off limb damage.. there is way too much of it.

#

Armor needs to be ramped up a bit all levels

steel garden
#

anyone else having to close out game to play another? keeps kicking us from our teams after matches

scarlet pine
#

i really need help

#

im playing on pubg pc but suddenlt my fps drop to like 30

#

usually i have like 100 fps

#

i have a really good pc but now it's strange and unplayable

#

i really need help with this

celest panther
#

@acoustic pecan Are you still having this issue?

acoustic pecan
#

@celest panther yes

#

Won't show est. matchmaking time at all for Fpp or Karakin. When it doesn't show time it will occasionally throw me in a game but it's been twice out of 20+ lobbies of nobody

celest panther
#

Can you confirm which region you are playing in? Also, do you have cross platform play enabled?

acoustic pecan
#

NA. Yes

#

I should say it wasn't but it hasn't really helped since i turned it on.

celest panther
#

When you had the issues last night, did you have CPP enabled or disabled?

grave edge
#

I've done file cohensy something like 5-6 times on steam for pubg, every time, steam says that there is one broken file and steam is downloading this file again, whats wrong? I have to look for this file or something?

light kayak
#

where can I send ticket, pubg always sends me to SEA with 200+ ping

#

ASIA is only 40

wanton orbit
#

is the stuttering fix'd?

#

@celest panther

wanton orbit
#

cmon when is the stuttering fix'd? it happend to me agian i lose a win bc of that bc it was 1v2

idle tree
#

Be patient. When it's fixed, everyone will be notified of such in the relevant channels

celest panther
#

We will provide additional information and updates as they become available.

#

In the mean time, your continued patience while we investigate the issue is appreciated

light kayak
#

how bout the wrong region assigning

celest panther
#

Based on what I saw, you are being placed in the correct region and it seems that your latency issues could be related to routing (something we can't control).

#

I would recommend raising a ticket with our support team to see if there is anything further they can suggest

#

!support

regal vaporBOT
light kayak
#

that's sad then, ever since pubg 1.0 I have good AS ping back then when we can change servers too

#

then by the time server change was disable I am automatically getting into AS which is good since my ping is averaging 50

#

its just after kakarin update I am now at SEA

#

nothing has been change on my ISP or whatsoever

#

sent a ticket, hope it can be fixed

#

been playing pubg since 2017 or something on AS, wonder why im routed to SEA now after kakarin

celest panther
#

As mentioned, It could be a routing related thing that we have no control over.

#

In those cases it is and external thing that is outside of PUBG

tender flicker
#

Hello, somebody is bating people into clicking URLs

#

how do I report him

#

his ID is "mojo" in case an admin sees it

coarse junco
#

@tender flicker can you send me more details via DM?

robust canopy
#

When the fix would be deployed for fps stuttering and freezing game in the pubg_Europe servers ?

#

I am getting like permanent stuttering in my game now ? It's been long time and still no fix for the peoblem. I mean Hello Developers..!

light kayak
#

any tips you can suggest to me then

idle tree
#

As @celest panther said earlier:

We will provide additional information and updates as they become available.

#

@robust canopy

zealous rain
#

Man ping is still very high

#

Keep killing and dying behinds cover

#

like i would shoot as i go behind cover and get the kill 0.5s after and the other way around

shy breach
#

How long will it take to fix the stuttering? They said it was a high priority, but more than a week has passed.

robust canopy
#

@shy breach same issue brother

hardy bronze
#

Console matchmaking

#

Is being gay

dawn oasis
#

@shy breach they busy creating karakin 2.0 😂

#

I suggest the Devs to just roll back the last update ;

#

Every thing was fine before tat fkin karakin update

worn coral
#

@dawn oasis even shroud getting 90 frames in his last video check it out 😂

#

They will fix the shutter freeze highcpu usage soon i guess if not many can't ply this gam

#

They will move to diff games

zealous rain
#

Duos but you dont get a teammate

#

8games in a row and i didint get a teammate

vast silo
#

can anyone help me with this screen glitch ? @tacit crow

light kayak
#

where can i see my ticket status

light kayak
#

tbh i don't believe takarii that it's external issues, since pubg 1.0 I'm playing on AS and since region lock I'm being assign to AS // its the kakarin update that makes me go to SEA

#

its frustrating I can't play properly anymore man

jaunty scarab
#

anyone knows how to change server

pseudo socket
#

@light kayak Its only toaster bot at support tickets you wont get any help there

vestal narwhal
#

hey guys OCE player here, just wondering if it would be possible to change my region to SEA because i wanna play karakin only and we dont have map selection here

lean fulcrum
#

I am a SEA player but getting connected to EU waht to do

light kayak
#

pretty sure its kakarin update cause

#

ever since i'm getting connected to AS

#

its just after kakarin it was change to something with high ping

worn coral
#

fps drop shutter freeze is fablous

worn coral
#

lol we asked for shutterfix fps drops but pubg devs working on blood update 😂

idle tree
#

You know multiple things can be done at the same time, right, mate? @worn coral

worn coral
#

yes

#

Read our latest dev letter where we discuss the recent blood effect changes, our intentions, and future plans to make additional improvements to increase visibility of the effects.

#

they didnt even discuss abt major thing ?

burnt hamlet
#

Hi pubg , is there any way of changing my server location with out a vpn as you cannot get any solo or duo games in Australia and it is becoming extremely frustrating paying for a vpn service to play this game 😠

hearty bane
#

I have a question do the MADSY SILENT shoes make you more silent in game or not?

limber magnet
#

plz help

vast silo
#

can any community team member help me please

#

I havnt been able to figure out this bug

viral monolith
#

write it down here somene will help when available

vast silo
#

It's been the loading screen bug where i cant see the lobby or play: Ive tried redownloading, firewall,hotspot,etc and nothing has seemed to work

#

however i can access my setting

austere silo
#

@celest panther help

#

where item please fix

manic flint
#

Hey! R we able 2 add PS4 friendz on Xbox?¿

white vapor
#

Pubg is using 100% of my cpu I have core i5 8th gen and 1660ti gpu 16gb of ram and nothing background usage of cpu

#

Please help

#

And game is not running smooth in low graphics setting

coarse plume
#

i love how this game has been crashing since that small patch

#

fix ur fucking game

worn coral
#

@white vapor same problem

#

We were telling this for 1 week

#

But they busy fixing blood patch

vast silo
#

can any community team member help me please
I havnt been able to figure out this bugIt's been the loading screen bug where i cant see the lobby or play: Ive tried redownloading, firewall,hotspot,etc and nothing has seemed to work
however i can access my setting

vital topaz
#

Anyone else experience the m24 not impacting people? even though its a dead on shot at about mid range? (Karakan PC)

lament lintel
#

Last night I played PUBG with no problem and now tonight I go to start the game and I have to install 30 gbs of what?

lament lintel
#

Well STEAM offically screwed up my install it's not on PUBG

plain maple
#

Just had a lobby get hacked playing on PS4 (cross play enabled) lots of network lag for about 2 mins, then game kept going. Inexplicably took damage (not in the blue, not getting shot) and died with 4 people left. Winner was a solo Xbox player who was well out in the blue and at FULL HEALTH. Server crashed before I could get the name but did report them in game before it took the option away. Seems like someone has found a way to hack the servers through an Xbox possibly?

dawn kindle
#

@gleaming vector Hey I'm not sure who to take this to but seeing as you're a mod for the Official PUBG server you may be my best bet. Steam user dadj_NAC ddos-ed mine and my buddies connection about a minute and a half apart right after I killed him in game which resulted in both of us getting killed right as I loaded back in and my buddy just had it happen again 10 minutes later. I'm a computer science major at my university so I recognized this easily and quickly however there is no way to report for this in game.

viral monolith
#

its not always that he is ddosing

#

it might be the server

#

u cant like blame him once

#

@dawn kindle

lunar notch
#

Is the website broken?

white vapor
#

Pubg is using 100% of my cpu I have core i5 8th gen and 1660ti gpu 16gb of ram and nothing background usage and nothing background usage is running that time

#

And game is not running smoothly

viral monolith
#

yeah pubg is a bear to run, esp on lower specs

white vapor
#

Please help me

lunar notch
#

upgrade your parts maybe??

viral monolith
#

settings are first place to start

still siren
#

anyone i can contact for a false ban??

viral monolith
#

i'd drop everything down to medium and tweak upward from there, and make sure you are running fullscreen if possible

civic musk
#

please someone help me

shy breach
#

Can you give more information about 100% CPU usage? We have been with this error for more than 1 week and you have not done ANYTHING, you do not know the importance of this for people with low PC

white vapor
#

@shy breachim facing this issue after karaken update

celest panther
#

@shy breach I assure you that we are looking into the issue and it hasn't been forgotten. We will provide an update when one is available.

unborn osprey
#

Can we get more loot in the other maps???

#

@celest panther

unborn osprey
#

Can you all fix this?

#

I need to upload a pic

#

Can you all fix the inside building colorful glare?

#

Random colorful inside building wont let you see/loot anything

flat anchor
#

Hello, when i launch pubg on steam my screen goes black, any help here 🙂 (btw i want to play in fullscreen)

turbid vigil
#

lol

untold verge
#

Sooo my post got deleted?

idle tree
#

Well - that's because that client is not used anymore

#

Because nothing is currently being tested on that client, and it hasn't been used in over a year

restive magnet
#

hey

#

when the lag fix update is coming?

#

PUBG?

willow dock
#

router crash after i join a game !!!! anyone help !!!

vast silo
#

can any community team member help me please
I havnt been able to figure out this bug It's been the loading screen bug where i cant see the lobby or play: Ive tried redownloading, firewall,hotspot,etc and nothing has seemed to work
however i can access my setting

#

This is now the 4th day of trying everythinhg

dawn kindle
#

@viral monolith As I said I am a CS major (computer science) so this is something I'm very familiar with and have done (to a server I made never to anyone else) as part of an assignment. It happened 3 times to me until I turned on my VPN (which obscures IP) and then it only happened twice more to my buddy

viral monolith
#

Hmm

#

I know very much about cs too

#

Before u didn't mention that it happened 3 tones

#

Times*

#

So i thought it could be servers too

ripe sierra
#

How come my turning is so delayed

#

One minute i am turning left, then next minute im looking up at the sky and floor

#

So delayed

vast silo
#

can anyone help

worn coral
#

Wasted money on royalpass

#

They not even fixing FPS drop shutter it's been a week

fathom hill
#

I am getting BattlEye: Client not responding everytime i start a match

glacial shell
#

I have a VPN exception set for steam and pubg and I run the game fine without the vpn but I dont get any voice chat (because I assume it isnt being filtered out.) Anyone know if voice runs through a separate exe?

fathom hill
#

how can i fix it?

#

Please dm me steps if anyone knows any fix

turbid heart
#

is there a bug reporting place thats not on forums?

zealous rain
#

What link can i have to report a players i keep seing it but not now

#

!report

regal vaporBOT
zealous rain
#

nvm

pseudo socket
#

What can be done when support spit´s in your face bcuss of FALSE ban ? 🇨🇳

zealous rain
#

Can this guy get banned allready

#

KD of 32

#

5wins 16K+ in a row

#

new acc

#

dosent even hide his esp in game

#

Other games like rust you get banned in a few hours

zealous rain
#

@pseudo socket most bans are never mistakes

pseudo socket
#

@zealous rain I should know if its false ban ? right so its mistake Account A: played 1700hours same programs running on that account Msi afterburner/discord/Steelseries Engine 3/Icue/Logitech G Hub(no macros,,) running while playing. banned for

''unauthorized programs has been confirmed.'' On account A

Account B: new account few days played same programs no false bans on that account. same system on both account´s makes it veeery shady 🙂

zealous rain
#

whats your ign @pseudo socket

pseudo socket
civic musk
#

@tacit crow so i have a question i sent a ticket to pubg over my season 5 rewards and that was about two weeks ago and they said they would fix it but i have not seen anything or heard anything back so i dont know what to do any suggestions to help me out

weary warren
#

@civic musk Please respond once again to your ticket to inform them that you haven't had your issue resolved.

restive magnet
#

Any community team member available here to help?

#

My mouse is G402

#

its working perfectly in every other games

#

but in PUBG,its lagging

#

like its half moving and half not

vapid zinc
#

Hello Sir, I got VAC and Game Bans for your account, yugantaknoob and I mailed to Coustmer support for Unbanned. But No result...Can Anybody can tell me how I can unbanned mu account? and one more qus If I download PUBG PC from Banned steam account and can play after creating new steam account or I have to purchase again?

viral monolith
#

purchase again

fathom hill
#

Can anyone help me a bit please? I am getting an error after this new update. Whenever i play, the first time after a fresh install it works perfectly. But after that, when am in the match waiting area, it just crashes and shows, "BattlEye: Client not responding". I have even contacted the support guys, and applied all their fixes they told me via mail. Nothing works. How can i fix this?

tulip sonnet
#

Verify the game files

#

@fathom hill

fathom hill
#

@tulip sonnet did all small steps like that for quite a few times. Nothing works.

celest panther
#

@fathom hill Start by closing down every application you have running in the background other than steam and PUBG. If the problem is fixed, you know that its one of the applications you had running

#

Additionally, what mouse and keyboard do you use?

fathom hill
#

@celest panther keyboard a redgear one, non customisable. Dunno the exact name. Mouse is razer deathadder elite.

#

@celest panther and i have a ton of applications running. How can i close them all. Many might crash my whole windows

celest panther
#

Windows system processes are fine. Im referring to any third party ones that could impact the system (anti virus, discord etc)

#

anything sitting in your tray next to the clock on windows.

hasty violet
celest panther
#

@hasty violet Thanks! Can you confirm which Xbox version you use?

hasty violet
#

Xbox One X

celest panther
#

Thank you. I've reported this back to the team

hasty violet
#

GG

fathom hill
#

@celest panther ok will try today

hasty violet
#

You might aswell watch the next clip because its something physics related...

viral monolith
#

xD

misty crane
#

i need help

celest panther
#

@misty crane State what it is you need help with and someone will respond when they are able to

misty crane
#

my game Freeze for 3 or 4 seconds it run's like slow motion

celest panther
#

We are aware of the reports from players experiencing this issue and are investigating the cause

misty kayak
pastel latch
#

pubgface still haven’t fix package loss it’s been two three weeks...

finite bronze
#

Hello, I have a problem to play FPP in Karakin (SA server)

#

Nevermind...

brazen void
#

For some reason I was banned when I logged on to day PUBG

old oxide
#

Please PUBG do something about those advertisement players on SEA servers..3 out of 5 times I get those in squad matches..... They always leave before the game starts.

dawn oasis
#

Need help

#

Anyone

viral monolith
#

yes?

dawn oasis
#

Patch 5.3 brought a lot of stutters but patch 6.1 literally made the game unplayable . FPS dip down to 20-25 & major stuttering is happening all the time and game is not smooth like before , where I used to get 100+ fps before.

This game is provoking me to quit the game

pseudo socket
#

@brazen void its normal to be banned for nothing increase money in the pocket scheme

viral monolith
#

thats their fault they are fixing it @dawn oasis

dawn oasis
#

I reported these issues in Reddit but no action so far. so sad

viral monolith
#

u dont have to they are avare :((

dawn oasis
#

Ok

pseudo socket
#

Bluhóle is slappping some flex seal tape o n the game 🙃

viral monolith
#

FLEXTAPE CANT FIX THAT

pseudo socket
#

You might stop some leaking but its still leaking 🤑 💰🇨🇳

dawn oasis
#

Pls give some optimization to the game . Make the game great again like before the update

#

Do it asap before everyone loss their hope n patient and uninstall the game

shy breach
stone heart
#

@shy breach He landed in a black zone, went into a building knowing the black zone was there. Black zone took out the building and he died.

hasty violet
#

Does someone know why some cars go very slow? Like running speed slow.
Then we change car and the new one goes fast.

stone heart
#

@hasty violet Broken tires?

hasty violet
#

Nope

stone heart
#

Do you have a video of this?

hasty violet
#

No I forget to record it. We were in a hurry outside the circle.

#

It was before the last update though, on Vikendi.

stone heart
#

If a car is slow, there's usually a reason for it. It shouldn't be slow on a normal road, when at full health.

hasty violet
#

I know, Im sure it was a bug. We took the car from a spawn and no one had used it. Suddenly it just slowed down.

stone heart
#

Can't really say what the cause is, naturally it would be spike trap / running out of fuel. But the latter is pretty obvious.

hasty violet
#

It was fresh, then suddenly not. No spiketraps or anything. Its the second time I've come across that happening.

unborn osprey
#

I keep getting error application CE-34878-0 on ps4 and pubg closes app @celest panther

#

This is the 3rd time now...

#

Yesterday 3X also

stoic trellis
#

Hi
i want show my pubg statistic on the my own website
how can i do ?

unborn osprey
#

Wasup with this? And the game when you going to die it lag freezes before you die

pseudo socket
#

@unborn osprey its ey feature in the game

muted lynx
#

my pubg is capped at 60 fps. help

celest panther
#

@muted lynx Sounds like you either have vsync enabled on a 60hz monitor, or the FPS cap enabled and set to 60. Check your graphics settings for both :)

unborn osprey
#

@pseudo socket what is ey?

ashen patrol
#

Need help if anyone has Nvidia 1650, 1660 or 1660 Ti GPU please DM me.

pseudo socket
#

@unborn osprey moisture condensation

mellow hawk
#

Al I the only one connecting to some matches, landing from like 10m above and then being unable to move with the "participants" counter not budging either? It happened twice this morning so I figured I should either ask or post it in the forum if it isn't done yet

idle tree
#

That would be a crashed instance @mellow hawk. Did you catch the ID's of the instance(s) this was occuring in? (bottom right)

mellow hawk
#

Oof no I did not, I'll take that into account next time. Crashed instance means if I leave and re-log it's back to normal or it's instance as if the game itself and it's not on my end?

idle tree
#

It's basically just a server that isn't responding. Nothing you can do, usually kicks itself out of that state after some amount of time - so not on your end, you can just leave that server and re-search for another match :)

muted lynx
#

Serious question here why do I never load into my game

dawn oasis
#

Pls fix the FPS shutter in this update I need my old FPS back

#

I love this game but now I unable to play becoz of that issue

muted lynx
#

bruh its so annoying

#

im probably going to have to get 16gb of ram

idle tree
#

It is being investigated. Please be patient. When the devs have answers and more to share, it will be shared in the relevant channels

muted lynx
#

what channels will that be

idle tree
muted lynx
#

nice

idle tree
#

But please know it is a complex issue and is hard to replicate due to the fact some people are getting it, and others aren't. But rest assured, when they have updates about the issue - it will be shared.

dawn oasis
#

I want game to be run smooth nothing else

muted lynx
#

@dawn oasis do you stutter most when parachuting?

dawn oasis
#

On everything ,my FPS is less than before karakin update

#

Game was smooth before update

muted lynx
#

dude.. sometimes i jump out and boom 20 second freeze its terrible

#

theyre working on it though so

viral monolith
#

server crashed tglCry

ashen vortex
#

any1 know why my internet crashnig while im joining a match or opening pubg?

solemn sun
#

On pc - how should the icon be if I want to allow others to invite me to their team?

quick chasm
solemn sun
#

Thanks! 🙂

manic tendon
#

My game won't load since update

#

any help?

manic tendon
#

@halcyon spruce

pseudo socket
#

BaNNed for no reason options ?

viral monolith
#

appeal

coarse junco
#

!appeal

regal vaporBOT
viral monolith
#

if you have done that and its refused no more options

pseudo socket
#

plane ticket ?

#

bcuss appeal system is useless

viral monolith
#

no its not

pseudo socket
#

heh...

viral monolith
#

See if u didnt do anything you would be unbanned so stop whining

pseudo socket
#

I didnt do anything thats why its so frustrating 🙂

viral monolith
#

I know but no one can help you

pseudo socket
#

reason ''unauthorized programs'' on my 1700hour account and playing on the same system same everything on other account so the appeal system is useless

#

I can help myself.

viral monolith
#

well you can but im afraid your gonna get kicked if you keep typing about it... your choice

pseudo socket
#

This is help channel right ?

#

Im discussing broken appeal system and false ban

viral monolith
#

Yes,for everything pubg related EXCEPT bans

#

even tho its an unwritten rule

idle tree
#

Could always appeal it a second time.

#

!appeal

regal vaporBOT
willow dock
#

we would love nothing more than Blood Effect Improvement since everything else is perfect 🙊

muted lynx
#

Anyone else having FPS issues/ stuttering?

worn coral
#

We can't do anything we should just uninstal the game and start play another games

#

This game became one of the poorly optimised game

#

And Devs just fix player pant color helmet color😂

idle tree
#

This is the wrong channel to shit on the game in a non-constructive way, my friend

worn coral
#

Ok I'll go Twitter and reddit

#

After so much patient and hope , they didn't fix anything after 2 weeks

idle tree
#

If you want to actually be constructive with your criticism, then please do be, we welcome constructive feedback.

Now with that said, the issues that you're talking about - the stuttering/100% cpu issue - are still being actively investigated, and is hard to replicate.

You can however help the developers get to a solution faster, by providing some details that are requested in this post: https://forums.pubg.com/topic/397098-hard-fps-drop-stutter-100-cpu-utilization-issue-reports/

pearl elm
#

Hello guys , I need help is there any PUBG team member ?

muted lynx
#

how to get good?

worn coral
#

@idle tree I know u guys will investigate forever and gives khaki color pant update lmao

idle tree
#

Fixing this sort of thing can sometimes take some time to find the root cause. But rest assured, it is a very high priority issue

#

Once it is fixed, it will be shared in the relevant channels

rotund holly
#

Does anyone else experience the game and everyone around it just freezes? in game, in training, makes me have to quit the game every time

idle tree
#

If it's stuttering, or quick, sudden hard FPS drops - then that is part of the ongoing investigation mentioned a few messages above

rotund holly
#

Don't know if you referred me, but I speak on an entirely different thing

idle tree
#

Is the issue that your game freezes/crashes?

#

And when you say "everyone around it just freezes", are you referring to programs in the background freezing/crashing?

shy breach
#

It's okay to continue investigating the stuttering, fps drop, 100% use of cpu after the last patch, but 2 weeks have passed, we need a solution now, when it is a mistake that happens to a lot of people with medium / low pc, please do something now

#

I think you do not understand this problem, if you played with my computer I think I would give more importance to this

stone heart
#

It's not like they are holding a fix back. As soon as the fix is ready we're getting it.

shy breach
#

but what have you been saying since day one, 2 weeks have passed and the game is still just as bad

stone heart
#

Just means that the issue isn't easy to identify or fix. There isn't a magical button they can press that just fixes it.

celest panther
#

@shy breach The more complicated an issue is, the longer it usually takes to solve.

#

We are still investigating the issue and will provide an update as soon as there is one.

severe thicket
#

if me open vpn iwill take ban ineed help

karmic tendon
#

after this bug fix i'll say rip to the game

#

unplayable again for the million time

potent kindle
#

HELP

#

görevleri

#

yapıyorum

#

yapmadı sayıyor

celest panther
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

potent kindle
#

I Dont Speak English

#

Do You Know Turkish

#

@celest panther I Have Done The Tasks But I Was Not Counted

#

help

#

I Have Done The Tasks But I Was Not Counted

#

I Have Done The Tasks But I Was Not Counted

#

I Have Done The Tasks But I Was Not Counted

celest panther
#

@potent kindle Please do not spam.

plain stratus
#

servers have some problems ? We've joined 3 freezed servers

simple shuttle
#

@plain stratus same have joined in Erangel and not reacting for keys cant move then error Connection timeout.

plain stratus
#

exactly, it was erangel map

simple shuttle
#

Would be check i joined 2x time Erangel and cant move and then error connection timeout.

plain stratus
#

now mm takes 1:30 and counting

high breach
#

So.... EU appears to be down?

plain stratus
#

nope, already in game... 1:50 to find a game (EU)

tawny cradle
#

Only eu?

#

0 games in 30 minutes. Always freezes in loading screen

high breach
#

Well. Not getting into games here. EU

#

All 3 of us

plain stratus
#

21ppls now in match 😄

#

at the beginning and countdown isn't starting

#

server 867C1D just freezed

#

servers are freezing at match countdown timer... freezed servers have 0:59 counter time

#

and now server freezes when countown should start

high breach
#

Mmhm. This time we got into the game and the server is frozen

#

Woop woop

#

aaahahahah wth

#

So one of us got in a game, frozen... aaand.... Early access?

obsidian light
#

Hey I am getting a server lost connection every other game is this normal right now?

willow dock
#

@obsidian light everything is normal here buddy !!!

#

@obsidian light it happens now and then

fossil ether
#

you aware of a loading bug ongoing atm? literally playing starladder qualifiers and all lobby's has people in it with problems. 2 games loading screen. :/

#

global qualifers btw :/ esprts ready btw

errant parrot
#

ping is too high, in this week

worn coral
#

2 weeks and so on . No fix for fpsdrops and CPU usage . ggwp

celest panther
#

We have already acknowledged the issue and stated that we are investigating what is causing it.

#

If it were a simple thing to resolve, then it would be resolved already. Please be patient while we work on the problem

magic light
#

ty takari lovepepe

glass flicker
#

so i have been wanting to play pubg and I haven't since like 2018 and apparently I'm banned even though i wasn't even playing the game at the time of my ban?

celest panther
#

!appeal

regal vaporBOT
worn coral
#

If it was wackyjacky who complain about fpsdrops , they would have already solved this problem

willow dock
#

@everyone fram drops + ping spiks but we good pubgdrama we fixed Visual issue with certain pants skins

vivid shuttle
#

For some reason I'm not queuing up with anyone in random duos, after 4 games I'm a solo player in duos. Weird.

zealous rain
#

My audio is mest up for some reason

#

afte rthe update its all one channel i cant move my caracter and tell where the audio is from

zealous rain
#

fixed it but how am I not geting the new map in so many games

balmy marsh
#

@halcyon spruce Hi, I just unlinked my steam account on pubg.com and try to link it again it's saying can't link right now since account unlinked recently

#

How long is the cooldown to link steam back again to pubg.com account

compact sparrow
#

Your patch broke the game.

proven panther
#

Are macros allowed? I have new mouse so I thought i can use them.

stone heart
#

@proven panther What kind of macros are we talking here?

proven panther
#

I record a macro for an example : left mouse click

#

and then when i press button on my mouse it will use this recording to shoot

stone heart
#

Shoot how? Like spamming single fire?

proven panther
#

yea

stone heart
#

Macros are against the rules of conduct and are bannable if caught.

grizzled umbra
#

new bug where you infinite load into a game

#

never actually loads

dawn valve
#

getting 20-50% packet loss only on pubg lol

weary warren
#

@dawn valve Providing detailed information is really helpful for us to be able to advise you further.

For connection issues it would be good to share the following information:

  • Your location
  • Server location
  • Server ID
  • In game Name
  • Up or Down Packet loss
  • Rough time of when this started
  • Does it happens in every game?
muted lynx
#

any one else here having packet loss and fps stuttering?

worn coral
#

I don't have packet loss but have fpsshuttering

#

I play in sea servers

rapid zenith
#

Do i need to use a vpn to play on EU? Or can i just change my region

sand wraith
#

ANY ONE FACING CRASH ISSUE IN KRAKIN AFTER UPDATE??????

celest panther
#

Can you be more specific?

#

Which platform are you playing on?

viral monolith
#

Is it possible to use my own weapon skin in the game?

#

Yes,just equip it

#

how can I do it?

sand wraith
#

@celest panther its pubg pc is after update its being crahsed right in games

celest panther
#

Start by verifying your game files in steam

viral monolith
#

@viral monolith You have to have the skin in inventory and then equp it from there

celest panther
#

If it continues, please follow our troubleshooting guide

#

!ts

regal vaporBOT
sand wraith
#

yeah i did it too always 1 failed

viral monolith
#

thanks, i will try

sand wraith
#

1 file always missing when i verify i dont know why it happen always not a new thing

viral monolith
#

@viral monolith
Where are you from?

#

Germany,why

#

Sorry I forgot to look at your profile

fallen fjord
#

@viral monolith If you picked a weapon that already have a skin equiped, you can change to yours using Alt + Left Click when the cursor is over the item. Is that what you're referring to?

If you pick one without a skin, yours will be automatically applied (of course, you gotta have it selected on your inventory)

wise onyx
#

i would like to thank u for looking into my ban and sorting it out thank u very much

#

see ya all in game

viral monolith
#

glad ur back

fair ore
#

Can you change your PUBG name? It was so long ago I forget if it used a steam name or if I chose the name

viral monolith
#

yes you can

#

in shop

fair ore
#

Rip for big $$ then

viral monolith
#

yes

zealous rain
#

Is there way to see how many people play the game

wise onyx
#

thanks Bradaa gd to be back trust i was gutted but very happy they sorted it out thank again

#

well over a mil players Ezgon

zealous rain
#

And is it me but audio is very different now sins last patch

wise onyx
#

mine as it was bud

#

but just ask they will help you sort any thing you may think is wrong

zealous rain
#

I cant onlye hear audio in one chanel or direction

#

left, rigth and stuff are all the same now like idk how to describe it

wise onyx
#

just for this game

zealous rain
#

Yea

wise onyx
#

got me that ??? i really dont know bro some one will

zealous rain
#

And it quiet to

wise onyx
#

let me look at in game settings 2 mins

zealous rain
#

like I use to play at 70% volume now its all maxed and very quiet

#

And there not over 1mill consecutive players

wise onyx
#

there was but there was a lot of bans jan over a mil

zealous rain
#

l o o k a t s t e a m c h a r t s

#

dont just say stuff you dont know for sure

#

And why cant i get karakin a single time for 2 days

wise onyx
#

over a mil bans from day 1

zealous rain
#

bans contain offline acc

#

And tell me where do you find this info]

scarlet pine
#

hello i really need help on this

#

over the last few patches my game has become literally unplayable

zealous rain
#

Same

scarlet pine
#

i have a really good pc that play really good the first time i play it but now i only have like 2 fps

zealous rain
#

what specs

scarlet pine
#

mouse movement is extremely sluggish

#

idk how to check that?

zealous rain
#

yea that because of fps

#

well 6then you cant call your pc good if you dont know whats inside

scarlet pine
#

i can play every other game 100 fps but not this one

zealous rain
#

look it up

#

device manager is one way system info etc.

scarlet pine
#

what u need to know?

#

i got like 16gb and im using a gtx 1060

zealous rain
#

York just stop i asked for cuirent players not bans

#

1060 6gb or 3gb

scarlet pine
#

6

zealous rain
#

cpu