#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 165

worldly jasper Dec 21, 2019, 8:56 PM

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EU

hidden crescent Dec 21, 2019, 8:57 PM

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ANYONE ELSE FREEZE WHEN FIRST LOAD IN A GAME

covert peak Dec 21, 2019, 9:38 PM

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need mod help in Sqquad room 2 kick the box name guy

stiff silo Dec 22, 2019, 2:56 AM

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how to i get a ticket for pubg support

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i have been put into a wrong region

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i checked with my isp, and i checked my ip address and it shows i am at where i should be

celest panther Dec 22, 2019, 8:46 AM

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@stiff silo If you wish to contact support, visit the link below to raise a ticket

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!support

regal vaporBOT Dec 22, 2019, 8:46 AM

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https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

torn saffron Dec 22, 2019, 10:38 AM

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rrr

viral monolith Dec 22, 2019, 10:51 AM

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Do some crates still require keys?

potent mural Dec 22, 2019, 11:15 AM

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Blood still bugged?

odd oak Dec 22, 2019, 11:17 AM

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@celest panther hi and sorry for the tag but you might be the person who knows the answer. if i buy season pass now with 20+ days left, do i get any of the prizes or do i have to go from start. thanks for the help 👍👍

potent mural Dec 22, 2019, 11:37 AM

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You go from the start

celest panther Dec 22, 2019, 11:46 AM

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@odd oak You still need to level the pass up as normal.

worldly jasper Dec 22, 2019, 11:48 AM

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Any news on the fix for ping for console? EU servers gone from 140 to 230

celest panther Dec 22, 2019, 12:07 PM

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@worldly jasper Due to packet loss issues, we moved the server location temporarily while it is addressed. There isn't an ETA for when they will move back, but we will announce when they do

valid charm Dec 22, 2019, 1:56 PM

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why are we getting sudden fps drop when we encounter enemies

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this is after the update

potent mural Dec 22, 2019, 3:07 PM

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Yeah blood is also still bugged

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Even after the..."hotfix"

idle tree Dec 22, 2019, 3:09 PM

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Not really

potent mural Dec 22, 2019, 3:18 PM

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Yes really

mighty dawn Dec 22, 2019, 5:12 PM

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are the gliders still in?

sand wraith Dec 22, 2019, 5:51 PM

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WHAT HAPPENED TO EU SERVER

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I THINK EU SERVER OFF

viral monolith Dec 22, 2019, 8:13 PM

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help me

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I can't speak in the chat and with my microphone

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When I try to speak it puts me: to protect our youngest users, we block the functionality of the chat

viral monolith Dec 22, 2019, 9:58 PM

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😭

karmic tendon Dec 23, 2019, 1:59 AM

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9F520DB eu server is having some kind huge ping and packet loss for all the players

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i guess you guys aware of this thing !

viral monolith Dec 23, 2019, 2:18 AM

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need a pc player to play with

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us btw

floral mesa Dec 23, 2019, 2:19 AM

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can someone help me ?

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@tacit crow

dark mortar Dec 23, 2019, 2:27 AM

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hi

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i got problem with game

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why i can't set only 1 map for the game, i can choose it and i only play with random map

quartz gull Dec 23, 2019, 6:50 AM

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HELLO, any support can tag me for help please ?

weary warren Dec 23, 2019, 7:56 AM

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@quartz gull Please write out your issue and someone will help when they are available.

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@dark mortar Are you asking why you do not have map selection? This will depend on your region.

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@floral mesa Please write out your issue and someone will help when they are available.

floral mesa Dec 23, 2019, 8:09 AM

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@weary warren I live in the United States and why I can't connect to the game I just enter with vpn

weary warren Dec 23, 2019, 8:11 AM

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Sorry, I don't understand.

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PUBG on Console or PC Steam?

shy breach Dec 23, 2019, 11:17 AM

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please fix the stuttering.... it is impossible to play in the state in which it is

weary warren Dec 23, 2019, 11:21 AM

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@shy breach This isn't a place to report issues, but to seek out help.

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If you require help please write out your issue in full, with as much detail as possible.

grim bane Dec 23, 2019, 11:22 AM

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so rather than attend to the problem you would rather sweep it under the rug?

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Seems legit... lol for a company that is probably profiting from the cheating

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BTW thanks for totally deleting my questions

weary warren Dec 23, 2019, 11:26 AM

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This is a channel for help, as indicated by the name.

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All channels are to stay on topic, as well as follow the rules in #📋│welcome-and-rules

grim bane Dec 23, 2019, 11:27 AM

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My question indicated that I had a question that needed an anwser

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but i didnt get one just a deleted question

weary warren Dec 23, 2019, 11:27 AM

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You do not require help with a technical or PUBG account related issue?

grim bane Dec 23, 2019, 11:27 AM

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technically it is thechnical

weary warren Dec 23, 2019, 11:28 AM

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Afraid not, it is not to do with your account, or your PC.

grim bane Dec 23, 2019, 11:28 AM

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lol

weary warren Dec 23, 2019, 11:28 AM

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If you wish to discuss cheaters you can do so elsewhere, this channel is for help and support.

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Have a good day.

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Please discontinue or you will be removed from the Discord.

regal vaporBOT Dec 23, 2019, 11:29 AM

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Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

grim bane Dec 23, 2019, 11:29 AM

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ok, fine...

restive glade Dec 23, 2019, 3:15 PM

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Hello, whom can I ask some questions about anti-cheat software?

stone heart Dec 23, 2019, 4:25 PM

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@restive glade Totally depends on what you're wondering

restive glade Dec 23, 2019, 4:41 PM

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Hello @stone heart. I have Creative SoundBlaster Z sound card installed on my PC. It has standard drivers with Sound Blaster Control Panel (let's call it SBCP) software. Every time I start a game, my SBCP shuts down. Is this a bug, or your anti-cheat really recognizes it as prohibited software?

rough viper Dec 23, 2019, 8:57 PM

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is there an issue with Labs lobbies?

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It said 50 minute que

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its been 85

viral monolith Dec 23, 2019, 9:18 PM

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thats estimated queue,not exactly it

rough viper Dec 23, 2019, 9:19 PM

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Im convinced it is incorrect

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Nobody is streaming labs rn either

amber elm Dec 23, 2019, 9:44 PM

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who have high ping after last update
I was have 60 ping now have 100 and 50%packet lose🤕🤕

steady kestrel Dec 24, 2019, 1:42 AM

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so i get like 60-100 fps in game but when im landing my fps go down to 30-40 for like a few seconds then its back to normal

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anyone know a fix for this or is just my laptop?

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btw my specs are gtx 960m, i7 6700hq, 8gb of 2133 dd4 and an ssd

steady kestrel Dec 24, 2019, 2:44 AM

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nvm

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turning off replay and deathcam fixed it

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oh its back again

worn tundra Dec 24, 2019, 7:39 AM

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Game has gotten terrible for me in the recent updates. ping fluctuates from 60 up to 300. only game that does this. Anyone have a fix?

weary warren Dec 24, 2019, 8:24 AM

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Please keep an eye on our social media @worn tundra

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We have mentioned a few issues which can cause this to happen

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We're looking into it

worn tundra Dec 24, 2019, 8:25 AM

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ok thanks!

weary warren Dec 24, 2019, 8:25 AM

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Where are you based?

worn tundra Dec 24, 2019, 8:25 AM

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USA- Wisconsin

weary warren Dec 24, 2019, 8:26 AM

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Okay, well we temporarily moved servers from Texas to East coast due to some ongoing issues, it's likely one of the issues that is affecting your ping.

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Do you see packet loss at the same time?

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Or just the ping?

worn tundra Dec 24, 2019, 8:27 AM

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Packet loss as well, typically around 20% but its does jump around

weary warren Dec 24, 2019, 8:28 AM

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Yeah, so that's the issue we're working on at the moment.

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@steady kestrel Usage is pretty heavy when landing, due to loading in of all the objects, loot, and scenery, this could be the cause. Would be worth monitoring you system resources when landing and you'll see what is going on.

steady kestrel Dec 24, 2019, 8:48 AM

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oh ok ty for the info dan

zenith anvil Dec 24, 2019, 10:31 AM

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hello , where can i report a bug ?

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@weary warren

weary warren Dec 24, 2019, 10:33 AM

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Forums is generally the best place

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!forums

regal vaporBOT Dec 24, 2019, 10:33 AM

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https://forums.pubg.com/

zenith anvil Dec 24, 2019, 10:39 AM

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thanks 😛 anyway who is watching don t take tommy gun , is bugged you can t give damange 😛

stoic peak Dec 24, 2019, 10:41 AM

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can someone pls help? i have PUBG loading and its the screen of pubg but darker

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https://cdn.discordapp.com/attachments/619780849839112194/658982716502441994/Screenshot_110.png

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like i cant post images here is the link

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@celest wraith

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it isnt always like that but idk maybe i should open it from desktop or steam?

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now it works

sand wraith Dec 24, 2019, 11:16 AM

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cloud load setting does not woek

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work

viral monolith Dec 24, 2019, 11:18 AM

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I can't speak in the chat and with my microphone. When I try to speak it puts me: to protect our youngest users, we block the functionality of the chat

sand wraith Dec 24, 2019, 11:47 AM

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EU servers are really really bad now a days lag and ping more than 200 ms.....Really .....pubg earning money every sec and not even resolving the issue

weary warren Dec 24, 2019, 1:17 PM

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@sand wraith We are working on the issues, please pay attention to the notification channels for updates.

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https://twitter.com/PUBG_EU/status/1207958596086124544

PUBG Europe (@PUBG_EU)

We're still working to resolve the packet loss issues on EU servers and as a temporary solution we have moved server locations.

Some players may notice a slight increase in ping, however the servers will return to their original location once the issue is resolved. https...

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@viral monolith I'm sorry, I don't understand. We don't have that message on PC Steam or Console PUBG. Could you confirm which version of PUBG you are referring to?

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@stoic peak Is this when you start PUBG? It's likely that you have an issue with your connection to the server.

stoic peak Dec 24, 2019, 1:19 PM

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yes

weary warren Dec 24, 2019, 1:19 PM

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Try looking at this thread and running through the steps

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!ts

regal vaporBOT Dec 24, 2019, 1:19 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

stoic peak Dec 24, 2019, 1:19 PM

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i pinned pubg to taskbar

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when i open from that

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it doesnt work

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when from steam it works

weary warren Dec 24, 2019, 1:19 PM

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Open through Steam.

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Yes, you must run from Steam otherwise it cannot authenticate with Steam servers and let you in.

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This is not a bug, this is by design.

stoic peak Dec 24, 2019, 1:27 PM

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ok

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but i open steam

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then open form taskbar

restive glade Dec 24, 2019, 1:46 PM

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Can anyone answer for this?

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I have Creative SoundBlaster Z sound card installed on my PC. It has standard drivers with Sound Blaster Control Panel (let's call it SBCP) software. Every time I start a game, my SBCP shuts down. Is this a bug, or your anti-cheat really recognizes it as prohibited software?

sand wraith Dec 24, 2019, 2:16 PM

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Some players may notice a slight increase in ping, however the servers will return to their original location once the issue is resolved. THATS NOT A SLIGHT INCREASE IN A PING THE PING IS 200 + NOT PLAYABLE

viral monolith Dec 24, 2019, 2:26 PM

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@weary warren mobile

weary warren Dec 24, 2019, 2:26 PM

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We don't cover mobile in this Discord.

regal vaporBOT Dec 24, 2019, 2:26 PM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

viral monolith Dec 24, 2019, 2:27 PM

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can't i send a photo?

weary warren Dec 24, 2019, 2:27 PM

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We do not work on PUBG Mobile, we cannot assist you in this Discord.

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You need to get in contact with PUBG Mobile regarding you issue, as they make the game, not us.

viral monolith Dec 24, 2019, 2:27 PM

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ok

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Excuse me

winter parrot Dec 24, 2019, 4:55 PM

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I am getting error family sharing account cannot connect how to fix?

coarse junco Dec 24, 2019, 4:56 PM

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Pubg doesn‘t work with family sharing on steam

true beacon Dec 24, 2019, 6:24 PM

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Why sometimes 2 seater bikes dont drive properly, it seems as if the brakes are on, can't accelerate too much and when i try to move forward keeps turning O_o

steady kestrel Dec 24, 2019, 8:31 PM

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did you alt tab out of the game?

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that happens to me sometimes if i alttab out of pubg but alttabbing out again and back in fixes it for me

glacial sky Dec 24, 2019, 8:54 PM

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I've been crashing more than usual lately

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game will drop do a stutter and just stop functioning.

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just verified the files and reinstalled 1. maybe that will work

hoary fable Dec 24, 2019, 9:01 PM

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why the fuck i get baned again? this game is fucking suck...2 times in 2 weeks...cant play fucking game like normal person...game is broken and i get baned beacuse people are salty and abusing fucking report button...and i need to be baned beacuse some idiots doing that? what a kind of bullshit is that...pubg lost so many players in short time last few months and you are gonna now ban people beacuse of what? this is fucking trash...played today 5 matches and i get fucking ban...who is fucking responsable for this bullshit? i wanna see his stupid face@indigo charm

glacial sky Dec 24, 2019, 9:10 PM

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it just happened i guess network lag? it happens in cars often

steady kestrel Dec 24, 2019, 9:16 PM

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do you guys still support custom resolutions?

paper valve Dec 24, 2019, 10:49 PM

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Matchmaking for Motor glider says 50 minutes in both modes, are there any server issues ?

glacial sky Dec 24, 2019, 10:57 PM

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NA servers are terrible today, whats up?

viral monolith Dec 25, 2019, 12:13 AM

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Keep getting crashes every 5 minutes in game, i got a 950 2gb, 16gb ram, an i5 4440. I get little to no stutters but crashes every 4-5 minutes, i updated my drivers reinstalled pubg verfied game files on steam. Is it because im below minimum requirement on my gpu?

regal vaporBOT Dec 25, 2019, 12:14 AM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

dark mortar Dec 25, 2019, 2:36 AM

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hi why i can't talk in game i already try anyway and still can't talk? but i can talk to friend on discord

steady kestrel Dec 25, 2019, 4:39 AM

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@viral monolith nah its not your gpu, i can play on a 960m xd

celest panther Dec 25, 2019, 7:01 AM

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!appeal @hoary fable

regal vaporBOT Dec 25, 2019, 7:01 AM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith Dec 25, 2019, 11:26 AM

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@steady kestrel what could it be then?

silent drum Dec 25, 2019, 12:21 PM

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Hey guys. Merry Christmas.
Got sound bugs after last patch. Shoots and cars are around me but it's not even close. In round 5 explosions and cars in the death zone. And nothing in the normal place. What can I do. I don't know where the shoots come from and can not find some enemies

steady kestrel Dec 25, 2019, 12:29 PM

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@viral monolith hmm im not really sure, are you running the game off of a ssd or hdd?

viral monolith Dec 25, 2019, 12:40 PM

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ssd

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i switched from hdd to ssd but it still crashes

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after 4 minutes ingame

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and i get small black lines on my screen aswell sometimes

steady kestrel Dec 25, 2019, 12:41 PM

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oh damn

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srry idk whats goin on with your game

viral monolith Dec 25, 2019, 12:41 PM

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i couldnt find anything in help center either

steady kestrel Dec 25, 2019, 12:41 PM

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have you tried checking online?

viral monolith Dec 25, 2019, 12:41 PM

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yes

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i tried everything

steady kestrel Dec 25, 2019, 12:42 PM

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damn

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well its 99% not your gpu

viral monolith Dec 25, 2019, 12:43 PM

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Could it be my cpu?

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i got graphics issues aswell

steady kestrel Dec 25, 2019, 12:43 PM

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maybe

viral monolith Dec 25, 2019, 12:43 PM

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small thin lines appear on my screen

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whenever i look around they go black and glitch

steady kestrel Dec 25, 2019, 12:43 PM

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oh did you install the correct drivers?

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for your gpu

viral monolith Dec 25, 2019, 12:44 PM

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YES

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yes*

steady kestrel Dec 25, 2019, 12:44 PM

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oh ok

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well it might be your gpu

viral monolith Dec 25, 2019, 12:45 PM

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every other game works fine except pubg

steady kestrel Dec 25, 2019, 12:45 PM

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my laptop has a 6700hq and it doest run too well

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what kinda games?

viral monolith Dec 25, 2019, 12:45 PM

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mostly shooters

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battelfield 5 runs fine

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rainbow six siege

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but not pubg

steady kestrel Dec 25, 2019, 12:46 PM

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ye for pubg you need a pretty high end pc

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what settings do you play on?

viral monolith Dec 25, 2019, 12:46 PM

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low

steady kestrel Dec 25, 2019, 12:47 PM

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maybe try very low and check wheatger ypur game still crahses?

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idk

viral monolith Dec 25, 2019, 12:47 PM

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it crashes wherever i am

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i got out of a car

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it crashed

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i run out and i crash

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and some window pops up

steady kestrel Dec 25, 2019, 12:49 PM

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oh could yoy screenshot the window

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*you

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and post it here

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i gtg now, goodluck

ashen vortex Dec 25, 2019, 1:43 PM

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anyone know why when i lunch my game or starting a match my internet crushing?

woeful condor Dec 25, 2019, 3:14 PM

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kilaz95

restive glade Dec 25, 2019, 3:29 PM

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Community team, how about answering questions? I won't believe that in 3 days all of you are such busy that can't find a few minutes to answer me.

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I repeat it one more time: I have Creative SoundBlaster Z sound card installed on my PC. It has standard drivers with Sound Blaster Control Panel (let's call it SBCP) software. Every time I start a game, my SBCP shuts down. Is this a bug, or your anti-cheat really recognizes it as prohibited software?

ashen vortex Dec 25, 2019, 4:51 PM

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anyone know why when i lunch my game or starting a match my internet crushing?

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any answer community team

regal laurel Dec 25, 2019, 5:01 PM

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hello why my mic is not working in the game ? i hope some one may help me

vagrant mirage Dec 25, 2019, 5:54 PM

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Can a False Banned Be Removed ?

glacial sky Dec 25, 2019, 6:53 PM

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Can someone change my nickname so it matches my ingame name?

exotic sparrow Dec 25, 2019, 7:23 PM

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For those that play pc but use a Xbox in controller, can you post your sensitivity settings 😭

viral monolith Dec 25, 2019, 9:18 PM

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!appeal @vagrant mirage

regal vaporBOT Dec 25, 2019, 9:18 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

steady kestrel Dec 25, 2019, 9:36 PM

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@restive glade try pinging one of the ataff members for help

viral monolith Dec 25, 2019, 9:40 PM

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he aint allowed to do that unless its urgent

lean dew Dec 25, 2019, 11:25 PM

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I'm having insanely bad delay when I move my mouse, I've tried restarting my pc, disabling mouse smoothing in the config files, and nothing is working. Any ideas on what could possibly fix it?

nova karma Dec 26, 2019, 8:48 AM

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Can an admin help us with Niko being toxic and not letting us find a 4th player by following us across channels?

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@silent kettle come to channel 1 please

hoary fable Dec 26, 2019, 10:00 AM

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@vagrant mirage no...i send email to pubg yesterday beacuse i get banned twice in 2 weeks but the thing is that nobody cares...they will not say for what you got banned and they will tell you that when too many players report you will be banned for 24 h so they can check where is problem...and you need to wait that time...pretty much like this,you payed for a game and gonna get banned beacuse someone is tilted and salty

viral monolith Dec 26, 2019, 10:31 AM

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They cant say why were you banned

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No company will

celest panther Dec 26, 2019, 11:19 AM

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@restive glade That issue sounds like it is related to nvidia's low latency feature. If it's set to ultra in your driver settings, try setting it to "on" or "off", reboot your system, then launch the game again.

vagrant mirage Dec 26, 2019, 12:22 PM

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i Tried to Contact The Support and i told them to check my banned i was in the replay and got banned i got 3.5k hour's in the game i told them to check my banned they said they checked but i know that i didn't cheat its just stupid how can a thing like this happend

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i never did cheat and never tried to cheat i don't even need to cheat becouse im good

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i Think no one will care im wasting time i guess

viral monolith Dec 26, 2019, 12:24 PM

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Yeah you are,no one can help you with bans here

weary warren Dec 26, 2019, 1:12 PM

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!appeal @vagrant mirage

regal vaporBOT Dec 26, 2019, 1:12 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

weary warren Dec 26, 2019, 1:12 PM

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This is the only place to appeal.

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We cannot assist with an ban appeals at all through Discord.

flat cloud Dec 26, 2019, 1:18 PM

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the whole squad is getting 5-60% packet loss EU

coarse junco Dec 26, 2019, 1:45 PM

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This is a known issue and they are working on it

viral monolith Dec 26, 2019, 2:38 PM

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Huge packet los on EU, but only today.
Before few days its working fine.

plush ibex Dec 26, 2019, 2:42 PM

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yes

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why this packet loss?

viral monolith Dec 26, 2019, 2:43 PM

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Servers....

plush ibex Dec 26, 2019, 2:43 PM

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yp

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got 60& pkt loss

restive glade Dec 26, 2019, 2:50 PM

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@celest panther thanks, it helped. I tried it earlier but it didn't worked. Seems like in nvidia control panel changing "low latency mode" doesn't work in "program settings", but works in "global settings". Maybe in will help someone with similar problems. Thanks for your help.

coarse junco Dec 26, 2019, 3:00 PM

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@plush ibex @viral monolith https://twitter.com/pubg_eu/status/1207958596086124544?s=21

PUBG Europe (@PUBG_EU)

We're still working to resolve the packet loss issues on EU servers and as a temporary solution we have moved server locations.

Some players may notice a slight increase in ping, however the servers will return to their original location once the issue is resolved. https...

fervent vessel Dec 26, 2019, 5:27 PM

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@indigo charm
Can you help me ?

viral monolith Dec 26, 2019, 5:28 PM

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Dont tag community staff unless its urgent,and ask ur question here

fervent vessel Dec 26, 2019, 5:29 PM

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I'm sorry.

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I am currently temporarily banned from pubg steam but I want to get information about my ban period.

viral monolith Dec 26, 2019, 5:31 PM

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Just enter the game and you will see the date

fervent vessel Dec 26, 2019, 5:31 PM

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No date appears.

viral monolith Dec 26, 2019, 5:31 PM

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then its permanent

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!appeal

regal vaporBOT Dec 26, 2019, 5:32 PM

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If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

fervent vessel Dec 26, 2019, 5:33 PM

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Steam ban on vac doesn't seem to eat I can't login to the lobby connected

viral monolith Dec 26, 2019, 5:33 PM

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Huh?

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i dont get that sentence

fervent vessel Dec 26, 2019, 5:33 PM

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The first punishment and ban indefinitely for hitting the first teammate?

viral monolith Dec 26, 2019, 5:34 PM

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can you dm me what you see when u enter the game please

fervent vessel Dec 26, 2019, 5:34 PM

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Connected. Waiting for response

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They do not enter the lobby.

viral monolith Dec 26, 2019, 5:34 PM

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Ur not banned then

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I we seen people say that they have that issue here on discord but i dont know how do you fix it

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!ts

regal vaporBOT Dec 26, 2019, 5:35 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith Dec 26, 2019, 5:36 PM

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try doing that from the list

fervent vessel Dec 26, 2019, 5:36 PM

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I've deleted the game and reinstalled it and I'm still facing the same problem I'm asking for your help

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I am trying

viral monolith Dec 26, 2019, 5:37 PM

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try restarting router

fervent vessel Dec 26, 2019, 5:39 PM

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Problem in progress

viral monolith Dec 26, 2019, 5:40 PM

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idk then,sorry

fervent vessel Dec 26, 2019, 5:40 PM

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I need a nap

viral monolith Dec 26, 2019, 5:41 PM

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Good night then 😴

lyric river Dec 26, 2019, 8:26 PM

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what to do to fix 50 packet loss?

viral monolith Dec 26, 2019, 8:33 PM

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wait

coarse junco Dec 26, 2019, 8:35 PM

#

In theory you can try to ignore it, i didn‘t notice any real impact on the game

viral monolith Dec 26, 2019, 9:48 PM

#

70-80% packet loss nearly every game ??

#

Its a known issue

shrewd condor Dec 26, 2019, 9:58 PM

#

and all responsible people are on christmas break 😄

viral monolith Dec 26, 2019, 10:06 PM

#

everyone has to go for a break sometimes?

shrewd condor Dec 26, 2019, 10:09 PM

#

too bad christmas is over

#

if I could wish for a christmas gift again it would be a fucking refund

steady kestrel Dec 26, 2019, 10:14 PM

#

lmao

shrewd condor Dec 26, 2019, 10:23 PM

#

I haven't had a single crash in a couple of months, but of course it comes when i'm driving a fucking vehicle

viral monolith Dec 26, 2019, 10:58 PM

#

@shrewd condor You get that complaining wont fix anything and do you any good,right?

shrewd condor Dec 26, 2019, 11:28 PM

#

yeah, I just realized that the devs doesn't speak english

buoyant iron Dec 26, 2019, 11:34 PM

#

@coarse junco hi, could you add [xbox] into the beginning of my server nickname to help differentiate that I am a poor lost Xbox soul, and not a PC superior race player? Thank you

twilit wraith Dec 26, 2019, 11:55 PM

#

so im having an issue where i can start matchmaking on every other mode except fpp squad any idea how to fix this?

#

i just get matchmaking error for fpp squad

coarse junco Dec 27, 2019, 7:24 AM

#

@buoyant iron here you go

fallow lance Dec 27, 2019, 8:18 AM

#

So I've just received that my game ban from a month ago was removed

#

I would like to thank the community team for their support, but I'm still unsure why I was banned in the first place...

#

Can I be certain that this time the bot won't ban me or is there something I should know?

weary warren Dec 27, 2019, 9:38 AM

#

Hey @fallow lance, we cannot discuss individual bans on Discord. Sorry!

hoary oasis Dec 27, 2019, 10:24 AM

#

servers have problem package los so have please solve

buoyant iron Dec 27, 2019, 11:26 AM

#

@coarse junco thank you!

gaunt steppe Dec 27, 2019, 12:31 PM

#

i have about %10 packet loss sometimes do you now about that thema guys ?

surreal seal Dec 27, 2019, 12:32 PM

#

Is it possible to play whith the ps4 controller settings on pc?

gaunt steppe Dec 27, 2019, 12:34 PM

#

https://cdn.discordapp.com/attachments/269910000590258176/660098089519939615/unknown.png

#

here picture packet loss how to solve it ?

celest panther Dec 27, 2019, 12:46 PM

#

@surreal seal you should be able to use any controller that works with steam with PUBG, however I'm unsure if a PS4 controller has full PC support (it didn't in the past).

surreal seal Dec 27, 2019, 12:48 PM

#

Yes the ps4 controller works on pc but not all controller settings, but thanks for your answer

mighty dawn Dec 27, 2019, 12:51 PM

#

why is the severs taking so long for a game to load?

celest panther Dec 27, 2019, 12:51 PM

#

Loading time or matchmaking time?

mighty dawn Dec 27, 2019, 12:52 PM

#

matchmaking

#

it is only on the motor gliders gamemode

celest panther Dec 27, 2019, 12:52 PM

#

It's currently the holidays, so many players might not be playing. It will depend entirely on your region too.

crimson idol Dec 27, 2019, 2:18 PM

#

54server ar down?

sturdy cosmos Dec 27, 2019, 2:18 PM

#

Hi All, Is there any news when the loss of packages on EU will be fixed?

crimson idol Dec 27, 2019, 2:18 PM

#

canot connect to the server

#

got all the time like 60% loose

#

and you need to buy the game so let sue all the pugb

#

so mby they fix the problem

idle tree Dec 27, 2019, 2:21 PM

#

This is about the latest info that we have, on the situation - in regards to packet loss for NA/EU servers, as per @weary warren: https://www.reddit.com/r/PUBATTLEGROUNDS/comments/eg7cp0/feedback_friday_let_pubg_corp_hear_your_feedback/fc52xml/?context=3

TL;DR - it's an ongoing issue, which they are still attempting to solve.

Feedback Friday | Let PUBG Corp. hear your feedback! | December 27

Hey, we're aware that this is going on and we're busy in the background attempting to get all this resolved. In an attempt to reduce packet loss...

crimson idol Dec 27, 2019, 2:21 PM

#

GGG PUBG team I god Ban now GGG

idle tree Dec 27, 2019, 2:21 PM

#

!appeal

regal vaporBOT Dec 27, 2019, 2:21 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

crimson idol Dec 27, 2019, 2:21 PM

#

Let sue the pubg No hack or samting in game

#

let me see what you have to tell me now

sturdy cosmos Dec 27, 2019, 2:22 PM

#

thx

#

@idle tree

crimson idol Dec 27, 2019, 2:22 PM

#

i4 will sue now for this

idle tree Dec 27, 2019, 2:22 PM

#

It's fine :) @sturdy cosmos . Any other information, will be shared directly through the usual places - #📯│general-announcements or #📝│patch-notes.

#

Good luck getting anywhere with that.

crimson idol Dec 27, 2019, 2:24 PM

#

play this game for 3 years and now you ban me GJ team PUbg I dont know how stupid can you by to bann me and let all the hacker in the game Gj

weary warren Dec 27, 2019, 2:24 PM

#

!appeal @crimson idol

regal vaporBOT Dec 27, 2019, 2:24 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

weary warren Dec 27, 2019, 2:24 PM

#

We cannot help with ban appeals through Discord.

crimson idol Dec 27, 2019, 2:24 PM

#

i will sue i dont use andy shit and they ban me gj

weary warren Dec 27, 2019, 2:24 PM

#

I have told you what steps tomtake if you feel you have been unfairly banned.

crimson idol Dec 27, 2019, 2:25 PM

#

i em

#

and i will sharte this to the twitter accont and Red

#

to see all what a noobs ar workinmg there

#

😄

weary warren Dec 27, 2019, 2:26 PM

#

Well you would be talking about me.

#

So cheers for that.

#

Be sure to read the Discord rules in #📋│welcome-and-rules

Failure to abide by the rules will result in you being banned.

crimson idol Dec 27, 2019, 2:27 PM

#

i dont do aniting i p[lay the game i got disconect and direct ban

#

😄

#

is funny how noob can the dev team byu

#

love it

#

is recordet any way so i have profe i dont do anyting

#

let see waht they excuze by

weary warren Dec 27, 2019, 2:28 PM

#

Last warning buddy.

#

I've been more than patient and polite.

#

I will remind you one last time to read and follow the rules in #📋│welcome-and-rules

crimson idol Dec 27, 2019, 2:28 PM

#

so now i get warring for geting ban?

weary warren Dec 27, 2019, 2:29 PM

#

No, you will be banned from the Discord for failing to follow the Discord rules.

#

You have been told the steps you need to take to appeal a ban, and to read and follow the rules in #📋│welcome-and-rules

#

If you continue to throw insults in the #🤝│community-troubleshooting channel you will be removed.

crimson idol Dec 27, 2019, 2:31 PM

#

so whaere do i need to write me complain?

weary warren Dec 27, 2019, 2:32 PM

#

!appeal

regal vaporBOT Dec 27, 2019, 2:32 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

weary warren Dec 27, 2019, 2:32 PM

#

Here.

zealous rain Dec 27, 2019, 3:59 PM

#

How do i test the air gliders

#

like on test servers or what?

viral monolith Dec 27, 2019, 4:02 PM

#

in pubg labs

zealous rain Dec 27, 2019, 4:03 PM

#

yea im there but how do I play it

mighty dawn Dec 27, 2019, 4:04 PM

#

is there a way of stopping an upload packet loss?

zealous rain Dec 27, 2019, 4:05 PM

#

Im on the labs tab on the main oubg but now what

viral monolith Dec 27, 2019, 4:05 PM

#

@mighty dawn Developers are fixing it,just be patient and try to ignore it

zealous rain Dec 27, 2019, 4:07 PM

#

is there a seperate queue for labs?

coarse junco Dec 27, 2019, 4:07 PM

#

yes, labs is a separate queue

zealous rain Dec 27, 2019, 4:08 PM

#

where can i fond it, im on the labs tab on the top but it shows me ranks and stuff

viral monolith Dec 27, 2019, 4:08 PM

#

https://prnt.sc/qghjrd

zealous rain Dec 27, 2019, 4:08 PM

#

yes that what im looking at rn

viral monolith Dec 27, 2019, 4:09 PM

#

now pick it and play from there

zealous rain Dec 27, 2019, 4:09 PM

#

1s

#

https://steamcommunity.com/sharedfiles/filedetails/?id=1949059596

#

that what i see

#

screenshot

viral monolith Dec 27, 2019, 4:10 PM

#

u have to play 2 more matches i think

#

not sure

zealous rain Dec 27, 2019, 4:11 PM

#

in solos rigth?

#

k

#

tks

weary warren Dec 27, 2019, 4:15 PM

#

@zealous rain You need to click on this

📎 unknown.png

viral monolith Dec 27, 2019, 4:16 PM

#

i don have that :/

weary warren Dec 27, 2019, 4:17 PM

#

Are you on console?

#

If yes, then this is why. Currently it is only being tested on PC, it will come to console later.

viral monolith Dec 27, 2019, 4:18 PM

#

Im pc

#

Ill try restarting the game

#

nvm its there now

zealous rain Dec 27, 2019, 4:26 PM

#

tks

#

will this get implemented in the main game or is it an event kinda thing

gaunt steppe Dec 27, 2019, 5:26 PM

#

hello i posted on 13:34 a comment like i have packet loss

#

but now i found a fix i think

#

its depends on server if i join a server with like 20 ping i have 30 - 60 % packet loss

#

if im joined there i leave game and Start again

#

to join server like around 50 ping

#

then i have 0% packet loss and everything is okey on this servers

#

just wanted to write there -.-

viral monolith Dec 27, 2019, 5:37 PM

#

Issue is not about you its about servers and you cant do nothing about it except wait for them to fix it

thorny quiver Dec 27, 2019, 6:26 PM

#

sound is so messed up

#

everything reverts back to default in settings, why is this?

#

happens after every update you do

viral monolith Dec 27, 2019, 6:40 PM

#

http://prntscr.com/qgjgob
how to lose more people

celest panther Dec 27, 2019, 7:00 PM

#

@viral monolith we are aware of the packet loss issues and we are investigating the cause

viral monolith Dec 27, 2019, 7:19 PM

#

@celest panther so you don’t even know why that happens ?
Lol🤦‍♂️

celest panther Dec 27, 2019, 7:20 PM

#

Packet loss can happen for many different reasons

viral monolith Dec 27, 2019, 10:48 PM

#

@celest panther Well, I had 80% packet loss in EU with 250MBit line, so I guess there is an issue somewhere?

coarse junco Dec 27, 2019, 10:49 PM

#

yes, they are aware of that and are investigating it

viral monolith Dec 27, 2019, 10:49 PM

#

Nice!

#

I reported it to the forum thread too.

#

I kinda missed that the time stamp said 20.20, which was a couple of hours earlier.

woeful idol Dec 28, 2019, 3:52 AM

#

Is there a new player chan?

sacred aurora Dec 28, 2019, 5:18 AM

#

Hello

#

How do I change what map I play?

#

Because I think my pubg is glitched

steady kestrel Dec 28, 2019, 6:36 AM

#

in some regions you cant change the map you play on

#

some regions dont have enough players as explained by @viral monolith earlier

steady kestrel Dec 28, 2019, 7:09 AM

#

@olive sedge #247459649798930453

olive sedge Dec 28, 2019, 7:30 AM

#

sorry

steady kestrel Dec 28, 2019, 8:05 AM

#

its fine xd

grand pilot Dec 28, 2019, 12:15 PM

#

Match 990B46 - eu an-drae-s Packetloss and latancy are constantly High for all players @celest panther @tacit crow Possible DDos

proven rapids Dec 28, 2019, 2:48 PM

#

Is there an official mile I contact with management pubg ?

past slate Dec 28, 2019, 3:00 PM

#

Hello guys i have horrible lag how i can see my ping before i can chose the server now i can't ???

#

@here please

stone heart Dec 28, 2019, 4:10 PM

#

@past slate You can only see your latency while ingame. And you can not select which server you connect to.

past slate Dec 28, 2019, 4:11 PM

#

latency 80

#

packet loss so high from 50 to 100 why

lost reef Dec 28, 2019, 4:42 PM

#

My game keeps freezing around the 15 second countdown, did it 4 games in a row

idle tree Dec 28, 2019, 4:42 PM

#

!ts @lost reef

regal vaporBOT Dec 28, 2019, 4:42 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

lost reef Dec 28, 2019, 4:42 PM

#

Not my end

#

DDOS?????

floral tree Dec 28, 2019, 5:07 PM

#

@coarse junco im not sure if i can message you but i got two trolls being really annoying. 1 rn is NINJA
#8377 in sq rm 3. Just shouting and being annoying

digital prairie Dec 28, 2019, 6:25 PM

#

Here’s a viable tip if you’re encountering crashes, simply reinstall the game. It has worked before for me.

strong hazel Dec 28, 2019, 6:36 PM

#

so like has anyone been banned for what seems to be nothing. ive played for 70 hrs legitly and got banned?

celest panther Dec 28, 2019, 6:37 PM

#

!appeal

regal vaporBOT Dec 28, 2019, 6:37 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

strong hazel Dec 28, 2019, 6:38 PM

#

sounds good hope it gets fixed. i really like the game. but im not willing to buy it again.

#

does anyone know average response time for tickets?

digital prairie Dec 28, 2019, 6:51 PM

#

If this doesn’t workout for you, make a new account and it’s only $14.99USD

strong hazel Dec 28, 2019, 6:56 PM

#

To be honest if this doesn't work out i will just move on from this game. I'm not going to play a game where i could get banned for nothing. I've played over 200 matches and have gotten 2 wins. its been a struggle so far trying to get better. this is just extra annoyance id rather not have to deal with. Good game, but confused on why they allow bans on people who just wanna try and get better to win more.

tired compass Dec 28, 2019, 6:57 PM

#

Does anyone know if there is any aim assist on console? Is it full assist. No assist or only hip fire?

celest panther Dec 28, 2019, 7:28 PM

#

Nope. No aim assistance is in the game

strong hazel Dec 28, 2019, 7:44 PM

#

is this what the ban code is supposed to look like. why is the spelling messed up. https://media.discordapp.net/attachments/427595111690534948/660568225414643754/ERRORPUBG.png?width=846&height=476

celest panther Dec 28, 2019, 7:46 PM

#

@strong hazel please raise a ticket with our support team as I directed you.

strong hazel Dec 28, 2019, 7:46 PM

#

tell them to hurry up lol

celest panther Dec 28, 2019, 7:46 PM

#

We don't discuss bans here on discord and cannot help further with it. Support usually respond within 3 working days.

strong hazel Dec 28, 2019, 7:46 PM

#

damn wth slowwwww

celest panther Dec 28, 2019, 7:46 PM

#

3 working days is pretty standard for most support teams.

strong hazel Dec 28, 2019, 7:47 PM

#

Have you put in a ticket for WoW? under 24 hour response. oh wait you guys are to short staffed for that my B.

#

got all these team members on here just chilling on the away status. yet it takes three days. maybe yall should help em out?

celest panther Dec 28, 2019, 7:50 PM

#

Please be patient and wait for a response.

shy breach Dec 28, 2019, 8:27 PM

#

How long will it take to fix the servers? we're close to 2020 guys

#

and connection lost in Esports mode?

#

Honestly, I feel sad to see the current state of pubg😞

karmic tendon Dec 28, 2019, 8:51 PM

#

had the game crushing 3 times in the same round

glacial sky Dec 28, 2019, 10:55 PM

#

game lags a LOT whenever engaging in a gunfight for the first time or driving over 80 (rendering map more?)

steady kestrel Dec 28, 2019, 11:02 PM

#

uhm

#

maybe its your pc?

#

i play on 300ms ping as servers and i still get kills xd

rich comet Dec 29, 2019, 12:04 AM

#

I got banned for no reason! I played 900+ hours without any kind of cheat. any help I can get here ?

steady kestrel Dec 29, 2019, 12:07 AM

#

!appeal

regal vaporBOT Dec 29, 2019, 12:07 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

steady kestrel Dec 29, 2019, 12:07 AM

#

@rich comet

rich comet Dec 29, 2019, 12:13 AM

#

tnx.

steady kestrel Dec 29, 2019, 12:19 AM

#

np

spring mesa Dec 29, 2019, 12:24 AM

#

In a bit of a bind here. I have a GTX 1650 GPU, and whenever I play PUBG, the game will crash after a short period of time and state that it failed to allocate the memory for the texture streaming budget, or something to that effect. I took a look at the hardware requirements for PUBG and the the VRAM for the 1650 and found that there should not be any errors, despite the fact that It still constantly crashes.

steady kestrel Dec 29, 2019, 12:52 AM

#

reduce yourtextures?

#

and get the newest drivers

viral monolith Dec 29, 2019, 1:57 AM

#

@spring mesa Yea, like the above said. Lower the settings which demands much graphics memory. Textures, shadows, foliage, draw distance etc.

spring mesa Dec 29, 2019, 1:58 AM

#

Textures are med, everything else is low besides effects, which is also med. Drivers are to newest version.

steady kestrel Dec 29, 2019, 2:31 AM

#

what res ar eyou playing on?

daring shard Dec 29, 2019, 3:03 AM

#

hey everyone. I just got PUBG in PC and the game runs decently (my PC is kinda bad) but I have a weird lag while i use my mouse. The camera moves very slow and smoothly and sometimes it doesnt let me do anything else. But, if I try using my touchpad the camera is totally fine, any help? I have a razer basilisk essential and i use the razer software

steady kestrel Dec 29, 2019, 3:07 AM

#

when that happns to me tabbing out then back into the game fixes it

daring shard Dec 29, 2019, 3:14 AM

#

do u play in fullscreen or borderless? ive seen some posts saying playing in borderless fixed it but it didnt

#

also i will try that tomorrow

#

thanks

steady kestrel Dec 29, 2019, 3:19 AM

#

fullscreen gives you more fps

daring shard Dec 29, 2019, 3:33 AM

#

i know that but as i said people say it fixes it
it definitely doesnt sadly

#

will keep in fullscreen

steady kestrel Dec 29, 2019, 3:58 AM

#

oh ok

brisk violet Dec 29, 2019, 6:58 AM

#

pubg sold my account to another player

#

how can i report?

#

I work for indian media i need some clarification before posting it to any blog or website

steady kestrel Dec 29, 2019, 7:04 AM

#

wtf

#

how did they "sell" your acc

brisk violet Dec 29, 2019, 7:11 AM

#

i permanently deleted my fb account due to privacy issues

#

i requested them to link it with another account

#

i have shared all my proofs with them

#

but not getting a revert from them

#

they are closing the chat without resolution

#

yesterday someone opened my lost account and played few games

#

i have many female friends there and some chats are very personal

#

now I've some serious security issues with pubg

viral monolith Dec 29, 2019, 7:22 AM

#

!pubgm

regal vaporBOT Dec 29, 2019, 7:22 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

dapper sand Dec 29, 2019, 10:18 AM

#

hello

#

Can I get the rooms in PUBG LITE ??

viral monolith Dec 29, 2019, 10:18 AM

#

!pclite

regal vaporBOT Dec 29, 2019, 10:18 AM

#

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discord.gg/pubglite

sand wraith Dec 29, 2019, 12:53 PM

#

i got banned 3 days then yesterday i got ban for 2 days i dont know why

#

without any reason

viral monolith Dec 29, 2019, 12:54 PM

#

!appeal

regal vaporBOT Dec 29, 2019, 12:54 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith Dec 29, 2019, 12:54 PM

#

there is always a reason 🙂

idle tree Dec 29, 2019, 12:57 PM

#

Well if that name is anything to go by, i'm willing to bet there definitely is a reason

silk jolt Dec 29, 2019, 1:38 PM

#

Hey i finshed my game with 1kill with the sks

#

but i dint finish the mission of it

#

it was a chikcen

#

chicken*

celest panther Dec 29, 2019, 2:23 PM

#

@silk jolt were you wearing the right shirt?

silk jolt Dec 29, 2019, 2:24 PM

#

Yes

tropic hull Dec 29, 2019, 2:26 PM

#

I'm suffering from > 50 % upstream packet loss since some days

#

dsl connection analysis is not pointing towards anything

#

tracert also was not really conclusive

#

I only have the problem here in PUBG. any ideas?

#

WinMTR shows me 44 % packet loss here: | ae5.cbs01.xn01.fra01.networklayer.com - 44

#

Is that still this issue here? https://piunikaweb.com/2019/10/31/pubg-latest-patch-update-5-1-issues-officially-addressed-high-ping-issues-on-north-american-servers-data-packet-losses-on-eu-servers/

idle tree Dec 29, 2019, 4:32 PM

#

The situation is still as stands, from the last update about this issue.

#

As posted in #📝│patch-notes about 4 posts ago

tropic hull Dec 29, 2019, 6:17 PM

#

I see

exotic sparrow Dec 29, 2019, 10:22 PM

#

Do you become more durable as you level? Like l get killed before I can even do anything, most often with one shot. I know part of it is the muscle memory isn’t there, but this is even with lvl 3 armor so I am just trying to understand how that works

steady kestrel Dec 29, 2019, 10:24 PM

#

maybe it was a cheater

#

or you got sniped

exotic sparrow Dec 29, 2019, 10:25 PM

#

It is possible

viral monolith Dec 30, 2019, 1:05 AM

#

awm can pretty much destroy everything

steady kestrel Dec 30, 2019, 1:26 AM

#

Basically an awp

lament lintel Dec 30, 2019, 2:46 AM

#

Can someone solve a riddle for me?

#

It's about this game

#

Everytime I go back to lobby my game crashes. I do mean EVERY time. It only started after this last update. Before that I had my game on my HDD than transfered it to my solid state worked fine. Than after the update starting earlier this week it crashes out. I have sent the crash reports and trasnfered it back to my HDD with no avail....

#

It is very frusterating.

proud lion Dec 30, 2019, 2:57 AM

#

Anyone have a fix for randomly freezing? Everything just completely stops working for 1-5 seconds out of nowhere.

cinder blade Dec 30, 2019, 3:05 AM

#

ive the same thing

#

i thought its windows or smthing

proud lion Dec 30, 2019, 3:15 AM

#

Our whole squad is having it happen for the last two weeks or so. The game is running worse than it ever has before,.

#

It's something to do with the servers. Every time it happens I get like 500 ping.

#

And get both packet loss icons

lament lintel Dec 30, 2019, 3:33 AM

#

PUBG has no centeralized servers...

#

You get a group of people with roughly the same bandwidth speeds in a region than they all connect to each other essentially like a person to person connection on a LAN system.

It has to do with their shitty coding and localiztion of the game. The poor weather that has rolled across the Southwest and Midwest has messed up the internet for a lot of things/people.

coarse junco Dec 30, 2019, 3:41 AM

#

I'm sorry, but every claim you make about pubg is just flat out wrong

lament lintel Dec 30, 2019, 3:42 AM

#

you guys don't have loaclized servers correct?

coarse junco Dec 30, 2019, 3:43 AM

#

Pubg has servers in multiple set regions.
Players are not matched by bandwidth, they are matched by ping/latency.
There is no Peer2Peer networking in Pubg, all players connect only to the server they are playing on

#

I don't know how the weather was, but i can assure that it has no effect on the serverperformance

lament lintel Dec 30, 2019, 3:47 AM

#

Okay going to my previous claims about asking for help with your wonderful game crashing every time I go back to lobby and randomly in game how can that be solved?

#

@coarse junco

coarse junco Dec 30, 2019, 3:50 AM

#

Define crashing, just closing or going to the crash report?

lament lintel Dec 30, 2019, 3:50 AM

#

crash report

#

I posted the screen shot of my post that is about six converstaions up to your DM

coarse junco Dec 30, 2019, 3:52 AM

#

have you tried those steps?

#

!ts

regal vaporBOT Dec 30, 2019, 3:52 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

coarse junco Dec 30, 2019, 3:53 AM

#

(you can ignore steps 9 to 13 for now)

lament lintel Dec 30, 2019, 3:54 AM

#

Never have used the launch options, already checked the file integrity, Alwayss run STEAM as an Admin my drivers were updated just after the update and I shut my computer off at nigh

coarse junco Dec 30, 2019, 3:55 AM

#

just shut down or rebooted? that makes a difference on windows 10

#

Do you have overclocked you pc by any chance?

lament lintel Dec 30, 2019, 3:56 AM

#

Full shutdown and I am currently running Windows 7

#

only overclocking is by the program that came with my Fx8350

#

I know that 8350 is a bit on the older side but it still runs this game with no problem. To answer your next question yes I shut down the over clocking to check the machines integrity

coarse junco Dec 30, 2019, 4:01 AM

#

hmm
my next guess would be step 4 & 14 from the ones i linked

#

In addition, you might want to think about upgrading to windows 10 as Microsoft stops support for windows 7 in ~ 2 weeks (it is still fine for now)

lament lintel Dec 30, 2019, 4:03 AM

#

I plan too. I want to build a new machine only new thing is the GPU everything else is right around 7 years old

coarse junco Dec 30, 2019, 4:04 AM

#

btw, did verifying the files bring up any corrupted files?

lament lintel Dec 30, 2019, 4:08 AM

#

Surpisingly yes

coarse junco Dec 30, 2019, 4:09 AM

#

in that case, please try step 14

drifting sluice Dec 30, 2019, 5:26 AM

#

I play ps4 on pubg and it's been stuck on connecting waiting for response for days

ancient nebula Dec 30, 2019, 7:47 AM

#

help

steady kestrel Dec 30, 2019, 8:02 AM

#

whats wrong?

worldly jasper Dec 30, 2019, 9:36 AM

#

Any news on the high pings for eu servers on console?

steady kestrel Dec 30, 2019, 10:04 AM

#

nup

#

not sure

weary warren Dec 30, 2019, 10:09 AM

#

no news, sorry!

#

!packet

regal vaporBOT Dec 30, 2019, 10:10 AM

#

We're aware of the packet loss issues on NA and EU servers and are working to resolve it as soon as we can. Please visit this forum post for more information: https://forums.pubg.com/topic/396517-na-eu-packet-loss/

fleet tartan Dec 30, 2019, 11:41 AM

#

Can someone play in EU servers ?

viral monolith Dec 30, 2019, 11:42 AM

#

!lf

regal vaporBOT Dec 30, 2019, 11:42 AM

#

Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg

fleet tartan Dec 30, 2019, 11:42 AM

#

My game crash from this morning

#

https://i.imgur.com/tfOn2Ge.png

#

@viral monolith I'm not looking for someone to play with

#

I just asked how can I play without crash ?

viral monolith Dec 30, 2019, 11:44 AM

#

idk,many thing can cause ur game to crash

fleet tartan Dec 30, 2019, 11:46 AM

#

It worked fine from 3 years

#

just today doesn't work

#

I can go in training mode for one minute, after that my game crashes

viral monolith Dec 30, 2019, 11:50 AM

#

that has to be somethin with ur pc then

weary warren Dec 30, 2019, 12:10 PM

#

!ts @fleet tartan

regal vaporBOT Dec 30, 2019, 12:10 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

fleet tartan Dec 30, 2019, 12:14 PM

#

I am re installing it

#

All of my games work very fine. Just PUBG crash

#

Ok it is my PC

weary warren Dec 30, 2019, 12:16 PM

#

If it is only not working from today then that would suggest it is an new issue with your computer, as we have bot pushed any updates recently which would cause this to start happening.

fleet tartan Dec 30, 2019, 12:17 PM

#

Everything work with my PC all my Steam Origin and Uplay games

#

Just PUBG, how can you say it's my PC

weary warren Dec 30, 2019, 12:18 PM

#

You stated "just today doesn't work", we haven't changed or updated the game in the last day which would cause a crash when you play, this is how I can say it's your PC.

#

Please try the steps suggested in the post above.

#

If that doesn't work please post on our forums.

fleet tartan Dec 30, 2019, 12:20 PM

#

I see, but I didn't uchanged or updated any game/files system tho

weary warren Dec 30, 2019, 12:20 PM

#

Either did we.

fleet tartan Dec 30, 2019, 12:20 PM

#

I tried

#

I can see my 2080TI is not enough for PUBG

weary warren Dec 30, 2019, 12:21 PM

#

Th0mas, please be sensible.

fleet tartan Dec 30, 2019, 12:21 PM

#

Because in-game I got stutter/shutters (only in PUBG again)

weary warren Dec 30, 2019, 12:21 PM

#

Okay, well lets try and sort your crashing first?

fleet tartan Dec 30, 2019, 12:21 PM

#

And now I get crash

#

yes lol

weary warren Dec 30, 2019, 12:21 PM

#

Okay, I'm not sure what more you would like me to say than what I already have.

fleet tartan Dec 30, 2019, 12:22 PM

#

I am trying a reinstallation
https://imgur.com/3WZjT0x

#

Finished, so let's try now

#

Now it works fine

#

I just need an Nvidia Titan to play at 144Hz

viral monolith Dec 30, 2019, 12:36 PM

#

😂

#

glad its fixed now

fleet tartan Dec 30, 2019, 12:43 PM

#

I don't understand what spec shoud I get to play it smoothly

idle tree Dec 30, 2019, 1:22 PM

#

I literally had a 7600k/1060 before my 8600k/2070, and PUBG was smooth as shit. I fail to understand what people do with their installations of windows, to cause such issues lol

#

Not saying that is the case here, i just personally never get these issues lol

#

But, @fleet tartan - it probably is frustrating, not taking away from that. Can you try something for me, if it isn't resolved, or the next time it happens?

#

I had a buddy which had the same stuttering (every now and again for x amount of seconds), using DDU (Display Driver Uninstaller) and re-installing his display drivers solved it for him.

fleet tartan Dec 30, 2019, 1:42 PM

#

Already done with DDU

#

I tried everything

#

I tried with G-Syn ON and OFF, V-Sync, limit FPS, everything

#

But I don't have any issue when I polay in 60Hz

#

When I set my screen at 120 or 144Hz I have issues

#

@idle tree do you use Gsync ?

idle tree Dec 30, 2019, 2:04 PM

#

Nah, i use a limit of 160 personally

#

But i also use a repackaged Nvidia driver, which is pretty cut down in terms of what's included within em'

fleet tartan Dec 30, 2019, 2:07 PM

#

Okay thanks

#

I'm formating my PC

idle tree Dec 30, 2019, 2:07 PM

#

What version of windows are you using?

#

Win 10 1809, Win 10 1903 etc.

fleet tartan Dec 30, 2019, 2:08 PM

#

1903

#

I'm gonna try the 19H2 version

#

(latest version of Win10 Pro)

idle tree Dec 30, 2019, 2:09 PM

#

Ah yes, 1909

#

I personally had issues with anything 190x with my rig, specifically only on Vikendi though lol

fleet tartan Dec 30, 2019, 2:10 PM

#

That's weird

idle tree Dec 30, 2019, 2:11 PM

#

1809, those issues disappear. 190x, those issues reappear. I just put it down to some weird bug, or some weird incompatibility or some shit

#

Good luck on your endeavour though, my dude

fleet tartan Dec 30, 2019, 2:13 PM

#

So are you running on 18x ?

idle tree Dec 30, 2019, 2:13 PM

#

Yeah, i'm 1809

#

Most stable version for me, atleast

fleet tartan Dec 30, 2019, 2:13 PM

#

What's your build ?

#

RS5 914 ?

idle tree Dec 30, 2019, 2:14 PM

#

Yup

fleet tartan Dec 30, 2019, 2:14 PM

#

I'm gonna download it and try

#

Program version:-10.0.17763.914 This ?

idle tree Dec 30, 2019, 2:15 PM

#

Yeah, same build

fleet tartan Dec 30, 2019, 2:15 PM

#

windows_10_pro_rs5_version_1809_17763_914

#

Okay thanks

quartz gull Dec 30, 2019, 3:42 PM

#

Cool, now cheaters go TWO FULL TEAMS, don't shoot each other and fuck the whole server! 😄 😄 😄 gg pubg nice game nice anticheat

plush elbow Dec 30, 2019, 4:29 PM

#

you know whats crazy, pubg support actually replying with a useful response

#

: )

#

telling my why im fucked

#

after 900 games this season, a 30 day ban has given me clarity, support is useless all they can do is reply w/ a copy paste response. im out and done

fleet tartan Dec 30, 2019, 4:41 PM

#

Go Battlefield 5 Firestorm

#

It is a very good Battle Royal without cheater

plush elbow Dec 30, 2019, 4:43 PM

#

nah im dedicated to pubg, put goddamn there support team and banning system is terrible

fleet tartan Dec 30, 2019, 4:44 PM

#

They have to make a good anticheat like Fortnite

celest panther Dec 30, 2019, 4:44 PM

#

!appeal

regal vaporBOT Dec 30, 2019, 4:44 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

celest panther Dec 30, 2019, 4:44 PM

#

I'm sorry, but we cannot assist with bans here on discord.

plush elbow Dec 30, 2019, 4:45 PM

#

trust me i have, and always get the same copy paste response, w/ no care put into it @celest panther

celest panther Dec 30, 2019, 4:46 PM

#

Responses are like that to ensure consistency. Have you raised an appeal already?

plush elbow Dec 30, 2019, 4:47 PM

#

yea, and after 900 games this season i get banned for 30 days for teamkilling (have probably on tked 5-15 times in those 900 games, to kill ppl who have killed my friends for an m416,

#

i just find it crazy that there isnt any human understanding

#

that i cant sit there and let my friend get tked w/ no repercussions

celest panther Dec 30, 2019, 4:48 PM

#

Intentional teamkills are against the rules, regardless of the scenario.

plush elbow Dec 30, 2019, 4:48 PM

#

thats sucha flawed system :/

celest panther Dec 30, 2019, 4:48 PM

#

Report those players and continue onwards. Otherwise they can report you and you get punished.

plush elbow Dec 30, 2019, 4:49 PM

#

you cant tell me you've never felt the urge to tk a racist asshole, or a teamkiller

#

:/

#

ok man, i cant argue with a dev, ill take it up the ass what else can i do

#

see ya in 30 days

celest panther Dec 30, 2019, 4:49 PM

#

No. In those cases I mute and report them, as should you

plush elbow Dec 30, 2019, 4:50 PM

#

i find that mind bogglingly crazy

#

idk after a whole season of having to deal w/ cheaters, terrible servers and toxic players, i get a 30 day ban as a thank you, for putting up with this shit

#

shouldve atleast banned me after i hit 6000, i was on 5870 pubgrip

viral monolith Dec 30, 2019, 4:55 PM

#

if your not tolerant enough to endure people like that,why play random?

plush elbow Dec 30, 2019, 4:56 PM

#

because i invest almost 900 games this season

#

im trying to get to 6k

#

and my friends arent always online 24.7 believe it or not

#

no reply, ahh yes typical pubg support later yall

viral monolith Dec 30, 2019, 5:16 PM

#

I bought a package for 9.99 and I didn’t get it.

#

I contacted ps4 support and they said that only game publisher can fix the issue.

#

Dm me if you can help

celest panther Dec 30, 2019, 5:23 PM

#

@viral monolith please raise a ticket with our support team

#

!support

regal vaporBOT Dec 30, 2019, 5:23 PM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

celest panther Dec 30, 2019, 5:23 PM

#

Include all the information that you can related to the purchase.

viral monolith Dec 30, 2019, 5:23 PM

#

@celest panther I already did that.

celest panther Dec 30, 2019, 5:24 PM

#

Great. In that case you just need to wait for the ticket response :)

coarse junco Dec 30, 2019, 6:03 PM

#

!pubgm

regal vaporBOT Dec 30, 2019, 6:03 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

coarse junco Dec 30, 2019, 6:03 PM

#

!lang

regal vaporBOT Dec 30, 2019, 6:03 PM

#

Please use English in this channel, thanks!

fleet tartan Dec 30, 2019, 7:33 PM

#

@idle tree I formated and reinstalled all. Same issue. The only thing who works fine it's I have to set my monitor at 100Hz and set V-Sync ON

idle tree Dec 30, 2019, 7:36 PM

#

What monitor do you have?

sand wraith Dec 30, 2019, 8:25 PM

#

@plush elbow i am agreed with you and know your situation it happened with me and no one listen to me even at support

#

@plush elbow buy another account and play

fleet tartan Dec 30, 2019, 8:35 PM

#

@idle tree Samsung C24FG73

plush elbow Dec 31, 2019, 2:54 AM

#

@sand wraith i have easily spent 400 hours this season trying to get to 6000, so it kind of ruins it, also the fact that i have spent 300-400$ on in game cosmetics im not willing to pay for again, i just think its crazy that this game is considered esports ready

wheat hornet Dec 31, 2019, 3:53 AM

#

my game is lagging like hell

#

wtf

#

it is stuttering

viral monolith Dec 31, 2019, 3:58 AM

#

specs?

wheat hornet Dec 31, 2019, 4:11 AM

#

rtx 2060

#

i7 7700 k

#

16gb of ram

#

i used to get at least 100 fps

wheat hornet Dec 31, 2019, 4:47 AM

#

now its about 20-30 fps

steady kestrel Dec 31, 2019, 5:22 AM

#

thats how much i get when im landing on a 960m xd

#

have you tried the usual?

#

drivers and stuff like that

wheat hornet Dec 31, 2019, 7:22 AM

#

Yep, it seems to only be an issue with pubg though.

#

Other games run at about 150 fps consistently

#

@steady kestrel

cloud wagon Dec 31, 2019, 7:26 AM

#

#🤝│community-troubleshooting
my sound trip during game when i am talking with my freind in discord when he talk my sound in pubg trip needsolution

steady kestrel Dec 31, 2019, 7:39 AM

#

oh ok

wheat hornet Dec 31, 2019, 8:22 AM

#

@steady kestrel any suggestions?

regal vaporBOT Dec 31, 2019, 8:22 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

steady kestrel Dec 31, 2019, 8:22 AM

#

nup

#

ive got nothoing

wheat hornet Dec 31, 2019, 8:22 AM

#

Aight thx anyways

frank loom Dec 31, 2019, 8:48 AM

#

@plucky smelt
#7168 trolling

viral monolith Dec 31, 2019, 11:39 AM

#

MY BANDAGE got binded to scrollwheel
but the marker is also binded
but i cannot find the marker by keybinds settings
to turn it off
there are 2 types of markers, typ1: standardmarker typ2: softmarker color
im talking about the standard marker
i want to turn it off bcs everytime i use bandage by pressing the scrollwheel, i also mark

viral monolith Dec 31, 2019, 1:06 PM

#

@viral monolith no need to spam

teal ridge Dec 31, 2019, 1:23 PM

#

please tell me how i use discord and how i invite friends and chat with them

viral monolith Dec 31, 2019, 1:51 PM

#

Search it up on yt

teal ridge Dec 31, 2019, 4:02 PM

#

hello

#

man i could not find anything in yt please tell me how to invite friends in discord

viral monolith Dec 31, 2019, 4:03 PM

#

Invite them in this discord?

teal ridge Dec 31, 2019, 4:03 PM

#

how

viral monolith Dec 31, 2019, 4:03 PM

#

!invite

regal vaporBOT Dec 31, 2019, 4:03 PM

#

Invite URL for Discord: https://discord.gg/battlegrounds

viral monolith Dec 31, 2019, 4:04 PM

#

send them that link in dms

teal ridge Dec 31, 2019, 4:06 PM

#

thanks

#

are you a girl or boy

#

hello

idle tree Dec 31, 2019, 4:32 PM

#

Please DM one of our moderators, such as @coarse junco with proof - either a recording, or voice recording etc., @frank loom

lament lintel Dec 31, 2019, 5:00 PM

#

Is there any boot load options people use that work decently for Scrubg?

wanton pebble Dec 31, 2019, 9:38 PM

#

PUBG keeps closing steam whenever i open it, and then says "Failed to initialize steam". Anyone have a fix for this?

viral monolith Dec 31, 2019, 11:14 PM

#

@celest panther problem fixed

midnight halo Jan 1, 2020, 5:00 AM

#

why does this game process doesnt end when pressing alt f4?

#

this game is becoming shit every single day

steady kestrel Jan 1, 2020, 5:19 AM

#

why dont you just close the game properly xD

#

or use task manager

raw sage Jan 1, 2020, 8:07 AM

#

any reason why we can't connect to the game?

viral monolith Jan 1, 2020, 9:40 AM

#

Hey

#

Can anyone help me I’m on ps4

#

what do u need help with?

viral monolith Jan 1, 2020, 10:00 AM

#

pubg connection timeout 406.1 1 it says this whenever i go in match

#

@viral monolith

#

!ts

regal vaporBOT Jan 1, 2020, 10:02 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith Jan 1, 2020, 10:12 AM

#

Im on ps4

#

https://ps4support.pubg.com/hc/en-us

viral monolith Jan 1, 2020, 11:57 AM

#

Dear Pubg’s technical support,
I apologize for the amount of massages that I’ve send to Pubg Support in game and I wish they accept the apology. I’ve been suffering from this unknown person who has many ways of tricks and hacking. I hope this massage can showcase my issue in full details, which I divided it to three sections.

#

On 24/12/2019, my Facebook account was hacked, and I went straight to pubg support in game to notify they about it. Then, the support responded that he are sorry that my “ Twitter “ account was hacked. Also, they have asked me to provide information to prove my ownership of the account. I responded that my Twitter account was not hacked, but my Facebook account is hacked and I want to un-link the Facebook account with the game ID . Also, I’ve provided all information that proves my ownership of the account, then the support in game un-linked my Twitter account, which is not hacked, and I had no way to enter the game.

#

2)After that, I continued to try to take my Facebook account back and I finally took it back after waiting for a long time and I’ve insured and verified it with my national ID copy .

#

3)After I entered the game with my ID, I found out that a Twitter account ( that is not mine) was linked to my game account. The hacker took advantage of what happened to me in ( section 1 ) and linked his Twitter account.

#

And I have all the pictures of the conversations .

#

Note: I don’t have any tricks like the hacker but I fully trust and believe in your justice and fairness that you will give me back my rights. I hope as a human to give me back my rights and un-link the Twitter account that as added by the hacker, and re-link my Twitter account to my own ID of the game.
I really have hope and trust in you, thank you for your precious time.

viral monolith Jan 1, 2020, 12:31 PM

#

!pubgm @viral monolith

regal vaporBOT Jan 1, 2020, 12:31 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

graceful dagger Jan 1, 2020, 5:04 PM

#

hello can i get some help to understand this i got connection lost to host and when i rejoined im on spawn island full gear and cant take damage to storm. Have this happend to anyone else?

foggy moth Jan 1, 2020, 5:19 PM

#

i need to contact with admin of pubg mobile how i can ?

viral monolith Jan 1, 2020, 5:21 PM

#

!pubgm

regal vaporBOT Jan 1, 2020, 5:21 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

celest panther Jan 1, 2020, 5:39 PM

#

!pubgm @foggy moth

regal vaporBOT Jan 1, 2020, 5:39 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

hoary fable Jan 1, 2020, 6:20 PM

#

anyone have idea why i have packet loss only on upload? checked everything with my isp...when i check ip adresses it is showing me that i am loosing packets somewhere else...example pubg server...says that problem is on ip adress in amsterdam...now testing also...says frankfurt...is there anything to do about that?

mental dust Jan 1, 2020, 6:21 PM

#

https://twitter.com/markostitovits/status/1212387739347439616?s=20
HELP PLS

viral monolith Jan 1, 2020, 7:22 PM

#

!packet @hoary fable

regal vaporBOT Jan 1, 2020, 7:22 PM

#

We're aware of the packet loss issues on NA and EU servers and are working to resolve it as soon as we can. Please visit this forum post for more information: https://forums.pubg.com/topic/396517-na-eu-packet-loss/

viral monolith Jan 1, 2020, 7:24 PM

#

!ts @mental dust

regal vaporBOT Jan 1, 2020, 7:24 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

hoary fable Jan 1, 2020, 7:30 PM

#

no,that is not problem..i have that for months and it is only me

#

@viral monolith

#

not months...now is almost a year

viral monolith Jan 1, 2020, 7:37 PM

#

wrong person -.-

#

@hoary fable did u try contacting support yet?

hoary fable Jan 1, 2020, 7:42 PM

#

i tried few times find out by myself what is the problem but no luck...i think problem is somewhere on internet beacuse it is not only pubg

#

i have packet loss between 10 and 30 %

#

but only upload

viral monolith Jan 1, 2020, 7:45 PM

#

If its not pubg only i doubt pubg is the issue here,i only think your ISP can help you here

hoary fable Jan 1, 2020, 7:45 PM

#

thing is everything is fine with isp...they dont see any problems...when i check ip with like google everything is fine

#

but when i am checking ip from pubg or some other games i see packet loss

viral monolith Jan 1, 2020, 7:52 PM

#

¯_(ツ)_/¯

hoary fable Jan 1, 2020, 7:55 PM

#

i sended e mail to pubg so i will see what they got to say

#

thank you anyway and happy new year

viral monolith Jan 1, 2020, 7:57 PM

#

You too 👌

viral monolith Jan 1, 2020, 10:28 PM

#

I have packet loss between 50 and 80%, its tough. Wth is happening?

#

!packet @viral monolith

regal vaporBOT Jan 1, 2020, 10:31 PM

#

We're aware of the packet loss issues on NA and EU servers and are working to resolve it as soon as we can. Please visit this forum post for more information: https://forums.pubg.com/topic/396517-na-eu-packet-loss/

sharp sentinel Jan 2, 2020, 12:09 AM

#

I can't start my pubg up
It says Error 740

viral monolith Jan 2, 2020, 12:10 AM

#

!ts

regal vaporBOT Jan 2, 2020, 12:10 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

sharp sentinel Jan 2, 2020, 12:11 AM

#

Okey thank you

vivid shuttle Jan 2, 2020, 12:21 AM

#

Who do I get with about in-game content not received?

viral monolith Jan 2, 2020, 12:25 AM

#

support i guess: https://www.pubg.com/support

stone heart Jan 2, 2020, 12:25 AM

#

@vivid shuttle What items and how long have you waited?

sharp sentinel Jan 2, 2020, 12:41 AM

#

xam

vivid shuttle Jan 2, 2020, 12:41 AM

#

It was the badlands items when I purchased the pass. And it's been a few days. I'm missing like 6-7 items

#

@stone heart

sharp sentinel Jan 2, 2020, 12:42 AM

#

What does error 740 says

stone heart Jan 2, 2020, 12:46 AM

#

!support @vivid shuttle

regal vaporBOT Jan 2, 2020, 12:46 AM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

marble hearth Jan 2, 2020, 3:12 AM

#

#🤝│community-troubleshooting pubg has made a patch update no #30 which introduced text-based Radio Messages to use text communication by pressing F3 or holding the mouse wheel but even if i hold mouse wheel or long press F3 the radio message text communication UI is not showing like the patch says it supposed to. plz help pubg team

#

@regal vapor

lament lintel Jan 2, 2020, 4:01 AM

#

Hey are they are gonna fix the crashing I have been having EVERY game I play?

#

I have tried absolutly every fix they suggest to no avail

steady kestrel Jan 2, 2020, 5:44 AM

#

@wheat gazelle @balmy arrow

#

lol jk

#

@lament lintel have you tried all the troubleshooting tips?

celest panther Jan 2, 2020, 7:30 AM

#

@marble hearth are you playing solo? The message wheel won't activate unless you are playing duo or squad.

marble hearth Jan 2, 2020, 8:49 AM

#

@celest panther no i am playing a squad on a quick match bro but it doesnt appear even in custom matches #🤝│community-troubleshooting plz

celest panther Jan 2, 2020, 8:51 AM

#

Can you check your keybinds to make sure it is bound to those keys? You can find it under "Radio Message"

marble hearth Jan 2, 2020, 8:51 AM

#

ok let me see @celest panther

#

i am relaunching pubg now

fickle widget Jan 2, 2020, 9:22 AM

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pubg Failed game Give me a ban for no reason When I ask why you gave me a ban it does not answer and the problem is that I paid on the game more than 2000 dollars

celest panther Jan 2, 2020, 9:43 AM

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!appeal

regal vaporBOT Jan 2, 2020, 9:43 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

errant pier Jan 2, 2020, 10:19 AM

#

Hey guys, Ihave an i7, GTX 1060, and 16 Gb of RAM. But the game is EXTREMELY laggy. even at the lowest setting. so nothing with wrong with the specs. what can I do? I need to get the game running ASAP. Thanks a lot.

arctic cape Jan 2, 2020, 11:57 AM

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@ocean shard Hi, can you tell this bug to developer if game to fix this

#

https://forums.pubg.com/topic/390745-canceling-healing/

#

any admin or dev here?

weary warren Jan 2, 2020, 12:12 PM

#

As you have been told in the thread, it is not a bug.

#

It is intended.

arctic cape Jan 2, 2020, 12:21 PM

#

but everybody disagreeable that.

weary warren Jan 2, 2020, 12:22 PM

#

Then be sure to make a post about your opinion in the feedback section of the forum, not the bug reporting section.

#

Also, I think you're one of maybe three people who has spoken to me about this preference.

#

As it stands, healing will be cancelled if you fall for a certain amount of time, this includes walking off docks, ledges, rocks, etc.

arctic cape Jan 2, 2020, 12:26 PM

#

a lot of streamers or profession player hate when meds cancel for nothing.

#

if you fall for a certain amount of time => can increase this one bit more

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you killing the game , when saying is not bug or is your opinion and just not think maybe he's right

#

not me ok not me other people or professional player

idle tree Jan 2, 2020, 12:56 PM

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I mean, if you believe that the curretly intended behaviour of that feature should be altered - then sure, make a post about it on the relavent section of the forum, and get others who think it also needs changing to contribute to that same thread

acoustic raptor Jan 2, 2020, 3:25 PM

#

gonna need my needaname gone

#

its papasenpai so if i could get that changed it would be great

#

@gleaming vector

gleaming vector Jan 2, 2020, 3:32 PM

#

Dun

undone kernel Jan 2, 2020, 5:04 PM

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Just reporting a bug. While in training mode, If you have a gun and enter a scooter/bike before the match start timer hits zero, you will be able to equip an AR/sniper on the back seat

acoustic raptor Jan 2, 2020, 5:24 PM

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@gleaming vector thanks

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appreciate it

gleaming vector Jan 2, 2020, 5:24 PM

#

Yerp

median delta Jan 2, 2020, 6:05 PM

#

Hello my game keep freezing with a very good pc i average 250-300 fps.
Nvidia Titan XP
I9 9900K
32GB ram

the game freeze for couple seconds 5 maybe and it act like it crashed, but then comeback to life. This can happens between 0-2 times in every game. Ive been killed because of this so this is very frustating.

idle tree Jan 2, 2020, 6:14 PM

#

Happens to me too, on a 8600k/2070

#

I believe it's something that's known by the team though, so

median delta Jan 2, 2020, 6:16 PM

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what is better : fullscreen, borderless or windowed?

idle tree Jan 2, 2020, 6:16 PM

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Fullscreen, more consistent frames

median delta Jan 2, 2020, 6:16 PM

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could this be the issue?

#

ok

#

i activated the net graph to see if there is something i can see

idle tree Jan 2, 2020, 6:18 PM

#

I don't believe it'll be network related. It's more than likely something to do with the game, as alot of people are getting it: https://www.reddit.com/r/PUBATTLEGROUNDS/comments/ehl519/patch_53_terrible_stuttering_and_fps_drops/?utm_source=share&utm_medium=ios_app&utm_name=iossmf (including me, and a few of my friends)

Patch 5.3 Terrible stuttering and FPS drops

Is there anyone who has experienced the same problem ?

#

!ts

regal vaporBOT Jan 2, 2020, 6:20 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

idle tree Jan 2, 2020, 6:20 PM

#

some of these could help, but you'd have to try em' t see

#

@median delta

median delta Jan 2, 2020, 6:25 PM

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okay thanks a lot 😄

supple nacelle Jan 2, 2020, 6:41 PM

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Im getting constant packet loss in games, tested on PS4 and PC. A quick online test showed no packetloss, what further testing can i do?

#

When i say games, i meant PUBG.

viral monolith Jan 2, 2020, 7:25 PM

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!packet @supple nacelle

regal vaporBOT Jan 2, 2020, 7:25 PM

#

We're aware of the packet loss issues on NA and EU servers and are working to resolve it as soon as we can. Please visit this forum post for more information: https://forums.pubg.com/topic/396517-na-eu-packet-loss/

high abyss Jan 2, 2020, 7:36 PM

#

We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this.

Thanks for your help in improving the Game.

#

what i need to do?

cursive ridge Jan 2, 2020, 8:57 PM

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I was banned without reason what should i do

coarse junco Jan 2, 2020, 8:58 PM

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!appeal

regal vaporBOT Jan 2, 2020, 8:58 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

cursive ridge Jan 2, 2020, 9:01 PM

#

THis for pubg steam i am pubg mobile

coarse junco Jan 2, 2020, 9:01 PM

#

!pubgm

regal vaporBOT Jan 2, 2020, 9:01 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

light kayak Jan 3, 2020, 9:02 AM

#

how to change pubg server since its forcing me at OC with 130+ ping wherein im 50 below ping on SEA.

weary warren Jan 3, 2020, 9:16 AM

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@lament lintel Please only use this channel if you require help.

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@light kayak What platform (PC or Console) and what country are you in?

light kayak Jan 3, 2020, 11:29 AM

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PC / Philippines

weary warren Jan 3, 2020, 1:06 PM

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@light kayak If you're playing now please restart the game and let me know if you're still connecting to OC instead of SEA.

#

If you are, please contact our support team

regal vaporBOT Jan 3, 2020, 1:08 PM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

delicate yacht Jan 3, 2020, 2:03 PM

#

my game not work

light kayak Jan 3, 2020, 3:06 PM

#

verify game files

weary warren Jan 3, 2020, 3:44 PM

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!ts @delicate yacht

regal vaporBOT Jan 3, 2020, 3:44 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

weary warren Jan 3, 2020, 3:44 PM

#

It's worth stating what exactly wont work when reporting an issue, that way people can be more specific with the troubleshooting steps they give you.

#

Will it not launch?

fiery gust Jan 3, 2020, 3:52 PM

#

Someone help me through the game T_T

#

Soooo hard

weary warren Jan 3, 2020, 4:30 PM

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This isn't that kind of help channel

#

Try the looking for group channels

charred panther Jan 3, 2020, 4:39 PM

#

Why did you buy 2 more accounts, and not ask for a reason the first time?

idle tree Jan 3, 2020, 4:40 PM

#

huh?

fervent flicker Jan 3, 2020, 5:05 PM

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I have a "connection" and everything, checking the integrity of the files did not help

#

I can’t enter the game, but I have a tournament and a screenshot I can’t throw here

#

The PC also restarted, it did not help

weary warren Jan 3, 2020, 5:13 PM

#

Can you start at the beginning, I missed any information you shared before now.

#

You launch PUBG in Steam, then what happens? @fervent flicker

fervent flicker Jan 3, 2020, 5:13 PM

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can i take a screenshot?

delicate yacht Jan 3, 2020, 6:18 PM

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@weary warren it will work but it will not join a game, it will crash or take for ever

versed spoke Jan 3, 2020, 6:19 PM

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@weary warren maby fix plz connecting 3 hours fixite

#

btw

weary warren Jan 3, 2020, 6:19 PM

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Looking into it.

versed spoke Jan 3, 2020, 6:21 PM

#

Looking into it.

placid solar Jan 3, 2020, 6:24 PM

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same issue here, got popped into a server but couldnt move and was stuck on 40 users

#

and now it straight up crashed 😦

crimson idol Jan 3, 2020, 6:27 PM

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server ar stuck

#

UPS

placid solar Jan 3, 2020, 6:28 PM

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no need to shout :p

weary warren Jan 3, 2020, 6:28 PM

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We're aware and investigating. Please hold tight.

placid solar Jan 3, 2020, 6:28 PM

#

cheers Dan

#

if it helps, i just got an error from steam that there was a problem updating the game (no update pending)

crimson idol Jan 3, 2020, 6:30 PM

#

Clean the Trash from stream and got a mini update on pubg

placid solar Jan 3, 2020, 6:37 PM

#

Error Connection timeout 6.5.7 - 25AEA8

weary warren Jan 3, 2020, 6:48 PM

#

All should be solved now.

atomic linden Jan 3, 2020, 7:02 PM

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I wanna report a guy for cheating

#

I did not get killed by him so I cant do it via in-game system

#

I saw in the replay and I am pretty sure, he can see players behind rocks, houses and vegetation

placid solar Jan 3, 2020, 7:03 PM

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cheers Dan

pseudo dune Jan 3, 2020, 7:11 PM

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eu still down?

#

@atomic linden you can report via the replay system aswell

atomic linden Jan 3, 2020, 7:13 PM

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ah yes, I just saw

#

thanks

pseudo dune Jan 3, 2020, 7:52 PM

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fuck guys, what have you done to the game? eu is unplayable, settings are not transferred to the game, lag and desync back

celest panther Jan 3, 2020, 7:58 PM

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There were some server issues a little earlier. They should now be resolved.

pseudo dune Jan 3, 2020, 8:12 PM

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i can confirm, they are not

celest panther Jan 3, 2020, 8:13 PM

#

Specifically what issue are you currently having?

pseudo dune Jan 3, 2020, 8:13 PM

#

desync

untold verge Jan 3, 2020, 8:25 PM

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I haven't been able to connect(not finding a game, but connecting to lobby) for a couple of hours. Then I was able to play 2 games, and now can't connect again... (a friend had the same problem)

pseudo dune Jan 3, 2020, 8:31 PM

#

@untold verge i expierenced exactly this aswell, couldnt connect for like 30min, then got in, desynced the hell out of the game then gave up

deft mirage Jan 3, 2020, 9:03 PM

#

dd

magic gulch Jan 3, 2020, 9:29 PM

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mic issues

pseudo dune Jan 3, 2020, 9:31 PM

#

game crashes when zooming in

celest panther Jan 3, 2020, 9:41 PM

#

@pseudo dune With a specific scope?

#

I've just tested them all and I'm not getting any crashes.

#

I would recommend verifying your game files to check for corruption

#

If it persists after that, please run through our troubleshooting guide

#

!ts

regal vaporBOT Jan 3, 2020, 9:43 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

cold belfry Jan 3, 2020, 9:43 PM

#

hola alguien español?

celest panther Jan 3, 2020, 9:43 PM

#

!lang

regal vaporBOT Jan 3, 2020, 9:43 PM

#

Please use English in this channel, thanks!

cold belfry Jan 3, 2020, 9:44 PM

#

someone speaks Spanish?

steady kestrel Jan 3, 2020, 10:40 PM

#

@cold belfry #💬│general-chat

burnt hornet Jan 4, 2020, 3:24 AM

#

hi guys is there any way to remove the ( VAC or In-Game ban(s) on record
) plz .

#

I understand I was given my VAC ban correctly on my alternative account and it was linked by phone number. I admit my mistakes and I would like a second chance I promise I will be clean next time.

steady kestrel Jan 4, 2020, 5:50 AM

#

dude i dont think theres anything to do about it if you did cheat but try this if you wanna:

#

!appeal

regal vaporBOT Jan 4, 2020, 5:50 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

serene stratus Jan 4, 2020, 6:39 AM

#

Where i find now Playerunknown Trench coat on pubg mobile?

steady kestrel Jan 4, 2020, 7:27 AM

#

!pubgm @serene stratus

regal vaporBOT Jan 4, 2020, 7:27 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

steady kestrel Jan 4, 2020, 11:29 AM

#

rude

#

also calm down

bitter current Jan 4, 2020, 11:32 AM

#

game staying on connecting. anyone experiencing this problem?

tame geyser Jan 4, 2020, 11:33 AM

#

Yes, the same problem here

#

unplayable

steady kestrel Jan 4, 2020, 11:38 AM

#

!ts @tame geyser @bitter current

regal vaporBOT Jan 4, 2020, 11:38 AM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

torpid flax Jan 4, 2020, 12:07 PM

#

aight, recently been experiencing PUBG (PC) having short freezes or framerate drops when getting near enemies, it gets worse when they're shooting, ive had this bug before during Early-Access but back then it just disappeared. I've tried verifying game cache on steam and all that

ivory pine Jan 4, 2020, 12:11 PM

#

bruh

torpid flax Jan 4, 2020, 12:13 PM

#

its not really bad i can still engage and disengage normally but its a bit off-throwing to have a short freeze 50% of the time

wise bluff Jan 4, 2020, 12:32 PM

#

Hi

tame geyser Jan 4, 2020, 12:50 PM

#

Still cant connect to pubg, stuck on connecting, i did the file validation and when its done it says - 1 file failed to validate and will be reacquired. What do i need to do to get that file?

untold verge Jan 4, 2020, 1:04 PM

#

@tame geyser Steam automaticly downloads that file, so no need to worry about that. But it doens't work. My PUBG was stuck on connecting most of yesterday. Was able to play two games last night, until it was dead again. I can connect now, but don't know for how many games 😄

worn sinew Jan 4, 2020, 1:05 PM

#

that is sad

untold verge Jan 4, 2020, 1:05 PM

#

@steady kestrel Why is it rude that I hope cheaters gets banned? You're weird

flint stratus Jan 4, 2020, 1:36 PM

#

When does crossplay between pc and xbox come?

celest panther Jan 4, 2020, 2:59 PM

#

@flint stratus We have no plans to add crossplay between console and pc

midnight heron Jan 4, 2020, 3:07 PM

#

So I've either got 3 dead DP ports on my graphics card or I've got 2 dead DP cables. I have two monitors, and when I first setup, they both were using DisplayPort. Then one day, they started to glitch out, and they switched to mirror desktop or whatever instead of extended desktop. So I switched one monitor over to a DVI Cable, and things worked normally again. But the same thing happened again, and now neither of my DisplayPort Cables work on either of my monitors in any of the DP slots on my graphics card. But the DVI Cable works on both. So I doubt they're both dead. While I probably don't need two atm, it looks weird with one not working.

wraith junco Jan 4, 2020, 3:19 PM

#

Hello everyone. I am not sure if this is the right place to ask my question, but is there any option that my pubg inventory tab can be removed from steam? I already removed the game but the inventory is stille there. Maybe contacting the pubg/steam support?

celest panther Jan 4, 2020, 3:22 PM

#

@wraith junco That's right, you would need to speak to steam as it's their platform

#

They may be able to help, but I can't be certain.

wraith junco Jan 4, 2020, 3:23 PM

#

@celest panther no problem. I'll give it a try. Thank you 🙂

arctic iron Jan 4, 2020, 4:21 PM

#

Can i stream PUBG with my ryzen 5 3600 pc with no gpu

frank loom Jan 4, 2020, 4:42 PM

#

@somber trench
#5295 trolling in squad 20

delicate thistle Jan 4, 2020, 5:19 PM

#

@arctic iron PC does not need alot of graphical power. As a matter of fact, you could easily get by without a graphics card and simply choose a CPU with an integrated graphics processor. As long as you dont plan to use this as a secondary gaming rig, you just need graphical power to output to a monitor.

glacial lantern Jan 4, 2020, 5:42 PM

#

can i play in PUBG) with:
6gb ram
radeon rx550 2gb
intel core e7200 2.53ghz 2cores (dinosaur)

stone heart Jan 4, 2020, 6:26 PM

#

@arctic iron You can, if you go with headless linux server and use ffmpeg to stream. Meaning, no GPU at all. Not even an integrated one.

versed spoke Jan 4, 2020, 6:51 PM

#

Connecting...

fervent flicker Jan 4, 2020, 6:55 PM

#

when does the season end?

deft frost Jan 4, 2020, 6:58 PM

#

January 14th

celest panther Jan 4, 2020, 7:06 PM

#

@glacial lantern that system is way below the minimum spec for PUBG

#

While it may run, it's not likely to perform very well.

fervent flicker Jan 4, 2020, 7:07 PM

#

😢

glacial lantern Jan 4, 2020, 7:08 PM

#

uh

pearl peak Jan 4, 2020, 8:26 PM

#

Game stuck on startup screen with "Connecting..." hmmmm

sonic portal Jan 4, 2020, 8:37 PM

#

yeah, reinstall your game and you can play 1-5 matches no matter length

#

its just 28 GB 😭

weary warren Jan 4, 2020, 9:09 PM

#

@sonic portal Please do not offer temporary solutions.

#

We're aware of the connecting issue and it is being investigated.

sonic portal Jan 4, 2020, 9:21 PM

#

I mean, it was kinda a joke, as reinstalling the game, thats 28 GB would be alot of time to just play for a few mins

proper gull Jan 4, 2020, 9:33 PM

#

someone with game problem hang ping rise and crash game?

shell sundial Jan 4, 2020, 10:03 PM

#

Can't connect, it keeps saying "connecting" when i start the game, anyone knows if its a problem atm?

viral monolith Jan 4, 2020, 10:04 PM

#

it is

weary warren Jan 4, 2020, 10:05 PM

#

We're aware and it's being looked into.

sonic portal Jan 5, 2020, 12:10 AM

#

It started working again for me

#

Seems to be a thing that just fails for a few hours

charred terrace Jan 5, 2020, 3:22 AM

#

why this error is not fixed (lost connection)

near heath Jan 5, 2020, 3:30 AM

#

yo i have a issue with pubg, so when i when im in the game sometimes, i moved my mice left and when i stopped it keeps going left and doesnt stop, and my fps drops. I really need help cuz its annoyings asf

atomic linden Jan 5, 2020, 7:01 AM

#

I can't run my replay

#

it is this one game whose replay is not working, others are fine

#

is there any fix?

steady kestrel Jan 5, 2020, 7:19 AM

#

is replay on in ur settings?

atomic linden Jan 5, 2020, 7:51 AM

#

yes, and the replay stores too

#

whenever I click on it to play, the loading screen wont go

upper bison Jan 5, 2020, 8:00 AM

#

I'm getting so much high ping it is 300 plus. Is it because I play with tethering connection ?

steady kestrel Jan 5, 2020, 8:02 AM

#

what region?

upper bison Jan 5, 2020, 8:03 AM

#

I'm in India

atomic linden Jan 5, 2020, 8:04 AM

#

problem is your end