#🤝│community-troubleshooting

1 messages · Page 162 of 1

warped burrow
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ping ?

zinc moon
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Hi , any one can help me

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I have issues with my account on regard of recharging UC

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5 times I tried but the UC not come

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Since 22 October

viral monolith
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@راعي المليون#6923 go to

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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

viral monolith
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hello we have set up custom to make the event at twitch disaster ping end of game please help all we ate ban
hey it is not mobil pubg
RAMMUS53 TEAM

viral monolith
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We dont care

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!appeal

regal vaporBOT
viral monolith
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stop spamming

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Go to the link if you want to get unbanned and submit a ticket and they will decide was your ban fair or not

viral monolith
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The sensivity options are so limited for me in consol even the max options , what shoud i do?

viral monolith
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for some reason my ping is going crazy while playing only pubg

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ive reset modem, checked files, now reinstalling to see if it fixes problem

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any other tips would be great

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that still did not fix the issue

viral monolith
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@viral monolith Are you connected to right region?

dapper barn
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Help!!. can anyone explain to me why PUBG is the only game that's causing my video card to overheat? the fans get really loud on my video card when the temps get over 89c this is only happening when i play PUBG.... PC specs: iBuypower MSI RTX 2080 8700k processor.

coarse junco
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89°C is not an issue on a GPU, i can't find any problem there, the game utilizes the GPU as intended to get the best performance

dapper barn
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well do you know why PUBG is the only game thats causing the video card fans to go high in RPM in attempt to cool it down? the fans keep going high, then low, high, then low. then i sometimes get game crashes.

coarse junco
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i guess fans spinning up under load is intended

dapper barn
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while playing PUBG, GPU temps go from 85-90 degrees and the fans kick on really high. all other games i play temps are around 70-80 degrees

coarse junco
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that sounds perfectly normal, if you want to keep it more quiet, you can check your pc for dust or limit framerate

dapper barn
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inside the PC looks clean and dust free. the video card is sealed up. should i remove the video card to attempt to clean it out if its possibly dusty?

thick kindle
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Has anyone been messaged yet regarding giveaways and screenshots through dms for playwithpubg

dawn nexus
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Anyone having issues with ping seems to be spectrum related since the new centralized servers have kicked in? I can post a clip of my network debug in game tomorrow here but before the switch I would fetch 50 to 60 ping consistent (usually) now I'm at 70ish to 150 back and forth every 15-25s cycle. At the low points its manageable but at the high points it is worse than playing EU faceit :/

idle tree
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Sounds like that'd be ISP routing related

pseudo dune
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Seems like that last patch brought packetloss back to euw

fickle widget
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i get banned and i dont use cheats !?

coarse junco
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!appeal

regal vaporBOT
viral monolith
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@viral monolith it said na, I'm in north America, so I reckon so

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Dont know then

viral monolith
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so PUBG crash reports are taking up 7GB of space on my SSD can I delete them?

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yeah

brave aurora
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I needa change my name to Zenquixy

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Who I go to?

idle tree
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If you mean in game - gotta buy a name-change pass. If you mean discord, you can ask one of the community team members nicely

cedar cypress
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I can't update PUBG.. This is the third time I updated it and it just resets

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And starts downloading the 27 gb again

safe hull
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did you clear your cach on steam

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but i really wanna know is if they got the screenshots of the game on friday

brave aurora
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@livid parcel Can you change my discord name to Zenquixy?

coarse junco
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done @brave aurora

brave aurora
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Alright thanks

light ledge
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Guys
I am getting very frustrated
Like every FU** time, I start my match the game crashes after some moments in the FU#** loading screen
I tried everything, nothing is helping me to resolve the issue
Also, my game keeps on looping in the lobby, says Reconnecting............... Reconnecting..................... I am really getting F** Frustrated

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@gleaming vector @coarse junco Sorry to bother you but, I am very upset with this issue

coarse junco
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have you tried these steps?

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!ts

regal vaporBOT
coarse junco
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what are your PC specs?

light ledge
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@coarse junco i5 2320, GTX 1060 and 8 GB RAM, with 240 GB SSD

coarse junco
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you might have these issues because your CPU is a good way below the minimum specs

light ledge
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@coarse junco IDK what to say, but it started to happen after the recent update

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And btw, I am now in the game, after like 10 launches

coarse junco
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did you try the steps i linked above?

light ledge
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Yes, I did everything, except the reinstalling

sweet hollow
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do we have a solution for instant bugsplat?

celest panther
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@light ledge The multiple launch issue is related to a windows update. Specifically I'm unsure what causes it, but it isn't present for everyone.

light ledge
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@celest panther I have updated my windows to the latest version

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I have also sent the error reports so many times

celest panther
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I'm unsure specifically what causes it, but it seems to be related to those who have done individual cumulative updates from what I can tell.

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I recently directly updated from 1809 to 1903 build 18363.418 and don't experience the problem.

light ledge
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I see.. But actually, I have reinstalled my OS directly to 1903

celest panther
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However one of my colleauges experienced the issue on the same build, but they updated from build 18363.388

light ledge
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I reinstalled the OS few weeks ago

celest panther
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As I mentioned, I'm unsure what the cause is. When my colleauge uninstalled the update that upgraded him from 18363.388 to 18363.418, the issue stopped.

light ledge
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Also, the game keeps reconnecting every 5 seconds in the lobby

celest panther
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This further leads me to believe it is related to windows updates in some way.

light ledge
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IDK what is causing this issue

celest panther
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At this time I believe it is a windows specific issue, one that I can't provide support for.

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I know a few people using the insider preview of the new november update and they don't have the issue either, so its possible the cause is resolved by that one.

light ledge
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I see

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Let me join the Insider program then

celest panther
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I wouldn't recommend using insider builds though as battleye generally doesn't support them

light ledge
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That's an other problem then 😦

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Just out of curiousity, what happens if the battle eye doesn't work properly, will I get a ban?

celest panther
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The game won't launch at all

light ledge
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😮

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That's good, atleast I am not getting banned, like in PUBG Lite

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@celest panther The loading screen issue started again

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IDK when will it stop

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From morning, I am able to play about 5-6 matches only, where in 3 matches I died in 5 minutes 😦

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At this point, I am done with this game man, seriously. I am uninstalling this game

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😣

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I really appreciate your help @celest panther , thanks for taking your time in helping.

keen sparrow
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So there was that zombies event the other day with @tall flax, when will people start getting contacted about prizes?

thick kindle
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I’m wondering the same thing if you find out please lmk thanks! @keen sparrow

celest panther
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@keen sparrow You will be contacted in due course if you have won

shadow iris
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y am i getting high ping if im from new york

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after the latest update, ive been getting high ping

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went from 20 to 150

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lol

woven mantle
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They changed most NA servers to central instead of east coast. you'll have higher ping, but the people we likely play against from the west coast, will have more average ping. meaning the difference will make less of an impact in game.

stable bison
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Who do I talk to to settle an unfair ban from a friend?

coarse junco
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!appeal

regal vaporBOT
shy breach
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crash after crash after crash crash after crash crash after crash crash after crash crash after crash crash after crash crash after crash crash after crash crash after crash crash after crash 😡

keen sparrow
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@celest panther I thought everyone who played got something? Did i misread something?

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it says and i quote

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Those who join as “humans” will win PUBG x Steelseries goods like Steelseries keyboards, Arctis 5 headsets and ergonomic mice.

All participants who join the Play With PUBG zombie matches will win a PUBG x Steelseries mousepad. Viewers on Twitch will have a chance to win a mousepad as well through a chat raffle. Drop in and play or watch for your chance to win!

noble flicker
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Do someone replied me i got notification for my question but i cant see them message?

ocean shard
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@keen sparrow Regarding prizes for participating, make sure you sent through a DM to @tall flax as specified in #📯│general-announcements :)
@thick kindle Will check in on that!

thick kindle
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Thanks my man I’ll send you the clip aswell cause I won the giveaway for the headset I just sent you a dm of the clip of me winning! @ocean shard

celest panther
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!pubgm @noble flicker

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cunning juniper
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i need a uc

terse barn
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Is it possible to change my nickname to NizoLegendary [EU, FPP]

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I don't wanna change my name in Discord

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I just want my nickname to change in this server, and we don't have the permission in the server to do that

languid wolf
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lost my friend account ( Banned for no reason )

celest panther
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!appeal

regal vaporBOT
celest panther
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@terse barn Changed!

mighty flax
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I need help about my nickname

celest panther
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@mighty flax How can I help?

mighty flax
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My nickname is my ex name ı need change

celest panther
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Are you talking about your ingame name, or the one here on discord?

mighty flax
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ingame

celest panther
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If you wish to change your name ingame then you will need to purchase the name change item.

mighty flax
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but ı dont have money

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is it will more cheap

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ı dont have money but ı need change xd

celest panther
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Sorry, this is the only way to change your ingame name.

mighty flax
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xd

cosmic ice
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GAME crashing and PUBG? better story than twilight.

weary warren
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Hi Malang, if you're having an issue and require support, please ask a question and supply all necessary information.

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Otherwise I would ask you to stop using this as a place to simply complain. I hope you understand, thanks!

cosmic ice
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Ok thank you Never mind. Let me Start with the appropriate Issue.
My game has been Crashing in Camp Charlie (Specially) after Just landing in there.
I tried this game on i5 9th gen + GTX 1660 as well as on i5 4th Gen + GTX 960 4gb as well but still I Crashed on both scenario and Specification.
So, please tell me is there any other Issue that i can look after?
Or any Network Related issue?
Or i have to change something regarding my OS? Windows?

viral monolith
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How to report cheat exe?

celest panther
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!report

regal vaporBOT
celest panther
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@cosmic ice If you are crashing in a very specific location, then I suggest you verify your game files. If it continues, please run through the troubleshooting guide below

regal vaporBOT
livid trench
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still haven't fix this buggy game with the new update

bold prism
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!winner

regal vaporBOT
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WINNER WINNER CHICKEN DINNER

livid trench
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it crashes every time and the landscap can't load neither the inside in the houses *i wanted a gameplay and i can't have it one

sharp sigil
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Guys I have a very stupid question but how do you get the keychains on the gun is it specific for a certain wrap ?

viral monolith
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You level up your gun

sharp sigil
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Ah so the keychain depends on your gun level right ?

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You can’t just equip it to any gun

light ledge
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@celest panther

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Bro

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You here?

untold dune
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I know you guys have been contacted many times regarding when you will be contacting the winners, but I was just informed by my friend that my name was called during the twitch giveaways. Twitch name is 'grafnberg'. Just curious to know when you will be contacting me for shipping info.

idle tree
untold dune
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The prize I won was the twitch chat giveaways and not the zombie royale giveaway. I just figured if you won the twitch giveaway, they would contact you right away.

idle tree
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Ah, gotcha. I'm sure they'd have contacted you by now if you had gotten chosen for the twictch chat giveaways. Maybe @ocean shard can give some more insight on this, since i don't fully know the rules/ins and outs of that particular giveaway

void reef
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What's the glitch when I'm in the loading screen to a game, but it doesn't load me in, but the thing around pubg is moving and when I restart the game and press continue it says: "Error Wrong MatchState pre-login: InProgress"

idle tree
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Like i said - i don't quite know the ins and outs of the giveaways for this. The people that do and that would be of most help are currently not online/are busy. Have you tried DM'ing @quiet igloo or any of the other people from PUBG Corp. that where involved in the giveaway?

void reef
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any solutions to this bug?

idle tree
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That error happens when you don't properly get dragged through to the match. Typically happens when you don't tab back in when loading in

untold dune
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I will just wait a couple of more days and then I will contact them again

void reef
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@idle tree I pressed ready and when to the bathroom, but when I came back it was like that. I didn't alt tab.

idle tree
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Have you tried any of our troubleshooting steps? Give them a shot, see if they solve it @void reef

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!ts

regal vaporBOT
void reef
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Yes, I have done a full clean reinstall.

idle tree
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And it's still happening?

void reef
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But it doesn't happen constantly. It's like every 20 games or something.

idle tree
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Have you got the game on a SSD, or HDD?

void reef
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Samsung 860 evo 1tb ssd

idle tree
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Certainly is strange then. Could be connection related, maybe - only way to possibly prove that would be to use something like a mobile network and seeing if it happens even on that

void reef
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Is it because the steam servers are down right now? Or it doesn't matter if they are down or not?

idle tree
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Doesn't matter, nah. Steam servers being down is a different issue altogether related to steams services

shut shadow
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Anyone else's game crash every other time they click something in the lobby?

agile island
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so i just got a 24 hour ban for pubg for "harrasing other players"?
i dont have an open mic, haven't played in over a week, played 2 games today and promptly got booted.

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i didnt even manage to kill anyone in those 2 games

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im just absolutely baffled

empty hound
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Do mutants still spawn on vikendi?

umbral kestrel
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Any chance someone on staff can give me a hand? Got a temp ban when I tried logging in today, and have no idea why. Account has over 3000 hours on it, and never used anything that could of resulted in a ban. I did have a tuktuk bug out on me last night, no idea if that set something off. My IGN is TwitchTwistedNJ https://clips.twitch.tv/FastFaithfulPoultryPanicVis

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would really like to get this fixed, as i have to cancel stream now...kinda sucks. wish there was a better way of going about this, or at least a better system that wont temp ban a legit player :\

coarse junco
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!appeal

regal vaporBOT
normal plover
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Are there any known ping issues? I am constantly getting 130+ ping. I live in Dallas if that matters. Before the update, i averaged 45 ping.

spark fog
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HAVE JUST CAUGHT A CHEAT/HACKER IN FPP AND RECORDED IT

celest panther
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@spark fog Please don't call players out publicly. Instead, use the correct channels

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!report

regal vaporBOT
light ledge
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@celest panther I resolved the issue with the Loading Screen crash and the Lobby Reconnecting every 5 seconds

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All I had to do was disable the uPNP setting in the router settings.

celest panther
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Thanks for letting me know!

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Do you use multiple routers or wifi nodes on your network?

distant widget
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So, I'm looking for a good youtube video that has talks about all the guns and equipment and gives a good run through of them, can't seem to find what I'm looking for, anyone have suggestions?

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I found some that were like 2 years old, but I'm not sure if the information is still relevant.

light kayak
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any way to increase pubg sound(footsteps specifically)? do you guys use any software or something? My headset is hyper x cloud core then motherboard is asrock b450m pro4.

thanks

next sun
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türk destek ekibinden biri ulaşa bilirmi önemli bi sorunum var

celest panther
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!lang @next sun

regal vaporBOT
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Please use English in this channel, thanks!

light ledge
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@celest panther Its a Wifi Node, or you can say a Portable Hotspot

light kayak
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up on my post

warped locust
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#🤝│community-troubleshooting Why is the video card so hot in the main menu of the game? Over 70 degrees, while during matches the temperature does not exceed 65! Leaving the computer for a long time in the menu, I can’t even put my hand to it, because even the case is heated on the front part (RTX 2060 SUPER video card)

quick chasm
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@warped locust because it runs on 100% since you have unlimited fps selected in the main menu, therefore the GPU tries to produce as much as it can.
Set the fps to 60 in the main menu and the problem will be solved

warped locust
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@quick chasm Thank you very much for the answer, now I will try!) All the best to you!

agile island
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@warped locust alternatively, clean your GPU fans

warped locust
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@agile island She’s brand new, I clean every week. The advice that sounded earlier helped me and now everything is Excellent. Thanks for the answer)

slender hazel
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Hello everyone i just joined and I'm hoping to find help because i didn't find answers elsewhere. So i just bought me a steam copy yesterday and out of excitement thought I'd go ahead and link my steam to my PUBG account before the game download was finished, after signing into steam on the PUBG platform, I am met with this message in a green box (for some reason i can't paste a snip of it) that says: "Steam Authentication: no platform account found." . No idea what this means but i'm pretty sure it's not normal. Please help. (I read the rules, I hope I'm not breaking them here)

quick chasm
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To make sure I understand, you have bought the game on steam and you have a pubg global account. You have tried linking your steam to your global account and you've gotten that error message?

slender hazel
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Yes.

quick chasm
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So, have you tried playing the game on steam and creating a nickname for your character?

slender hazel
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The game hasn't finished downloading yet. I only wanted to link my steam account to my account on the PUBG website.

quick chasm
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Well you cannot link something that does not exist yet. You have to wait and open the game to create a character / your account before you can link it

slender hazel
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Oh... 😮 😅 I see now. Thanks a lot!

quick chasm
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Welcome!

light kayak
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#🤝│community-troubleshooting any way to increase pubg sound(footsteps specifically)? do you guys use any software or something? My headset is hyper x cloud core then motherboard is asrock b450m pro4.

thanks

plain shuttle
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Wondering what the timeline is for contacting winners/participants of the halloween play with pubg event. The rules and details say that the shipping form has to be returned by Nov. 1st, which is Friday. I sent a screenshot to the playwithpubg account on discord and everything, though I haven't seen any form of confirmation that its been sorted yet.

rose wedge
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hey guys how do I use a Level Up pass? Says I can only use on Season 6 pass but I can't activate it

weary warren
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You can't use it until season 6

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We are on season 5.

rose wedge
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got it lol my bad 😛

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saw the 5 in "5 Levels" and had a brain malfunction lol

runic pine
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Hello guys when i adjust the team mates mic volume in game it doesn't save it for the next one any fix for this issue?

weary warren
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Which platform?

runic pine
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pc

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steam

weary warren
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Is this a premade squad?

runic pine
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nope

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random

weary warren
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That'll be why

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It doesn't save a value for individual players when on random.

runic pine
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oooh ok

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i thought it was like that in previous versions or am i wrong?

weary warren
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Afraid not.

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You can change the master volume in settings for this though.

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That will save from game to game.

runic pine
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Alright thank you!

weary warren
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NP!

past solstice
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Hi

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@weary warren

weary warren
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Do you require help?

shy breach
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when more fps in mid/late game in Esports Mode?

fossil sedge
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i got banned for no reason for my very old account in the game , can anyone help me ?

coarse junco
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!appeal

regal vaporBOT
normal plover
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are there any known ping issues? Since the last update, I get 130+ ping. I am in Dallas if that matters. Before the last update, I would average 45. Any ideas? I have gig internet if that matters.

vapid wing
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Its saying servers are too busy , please try again later

silent perch
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hola

quick mist
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Anyone else not get Miramar (Xbox)? Played over 10 matches and have yet to get that map. Thought that was supposed to be the main map with Season 5.

weary warren
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@quick mist Xbox uses Random Map, so the maps will be selected randomly.

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@normal plover Which ISP are you with?

inner meadow
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@ anyone who can help:
I'm crashing once in a while. It happens every 5ish games when the loading screen is supposed to disappear. Even more rarely, I get a crash when the round starts on the plane or when I go back to main menu after a game.

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People tell me that it crashes because of the devs, others tell me that it's my system. Here's the thing though:

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z370 chip with latest bios, tested with XMP on and off for RAM
NVidia 1060GTX 6GB.
NO OVERCLOCKS AT ALL. System runs like a peach on max in games like GTA V.

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16GB Ram

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I tried CPU burning and FurMark. GPU Tops out just fine at 65ish Celsius. No crashing.

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Is it really my system at this point? 😩

weary warren
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!ts

regal vaporBOT
inner meadow
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NVidia drivers latest, IME on the chip updated, tried two BIOS versions. Nothing.
Another possibility I'm considering is Windows 8.1
Has anyone ever fixed a crash by upping from 8.1 to 10?

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I'll try removing -USEALLCORES but from what I recall, that launch option actually increased the stability by like 1000%

idle tree
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That option is placebo. The majority of launch options actually do nothing

weary warren
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^

inner meadow
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Yeah disabled it seemed to have no effect

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But yeah crash to desktop with no message. Is anyone able to tell me for sure if this is a system problem

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Or is this a known bug with PUBG itself. If it is, it would be nice to know so I can stop jerking around my system settings out of paranoia 😋

weary warren
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This isn't happening for all users, and as system configurations vary from person to person we cannot say that it is a known issue.

inner meadow
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@weary warren
However, it is reported by a large share of the community, right?

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I've spoken to a real serious amount of people during games who seem to be sharing my grievances.

weary warren
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Where have they been sharing this information?

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Would be good to take a look and have it properly reported.

inner meadow
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Yes. This info should be shared automatically with you guys; I am aware that there is something in place for this.

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However, crashes straight to desktop with no errors are tricky, since the errors aren't caught 😩

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(Naturally)

idle tree
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If it's crashing straight to desktop usually a crashlog is still made. Failing that, event viewer can give some clues as to what went wrong at the time it crashed

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Though, event viewer is prety limited

inner meadow
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On a side note, I'm pretty sure that this is a separate issue. After returning to pubg since a long time, Steam actually failed to install BattleEye for me. Upon the second run, it was successful. But now, once a while, I get an error with regards to some service interrupting the game process. I can share the log for this.

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@idle tree
I once caught the reason why Source games crashed on my old GTX470 build using eventviewer. It was simpler to narrow down to some extent, since I knew that it was the graphics card or at least its PCI slot. It made the display buffer jumbled up with random pixels and colors, freeze and crash with the classic "Display drivers have crashed and have been restored"

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I eliminated drivers and PCI slot (by moving it, obviously)

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And amazingly enough, after like almost a year, Event Viewer is what put the final nail in the coffin for it, interestingly enough

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I found from a binary jumbo of memory in the display driver's log entry

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Always the same shader unit being mentioned

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Therefore it was a fried shader unit I concluded 🙂

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@weary warren
As per the conflicting process, I can PM you the pubg_fail.log, since that's where it tells me to look

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Actually, I'll pastebin it. Seems to be only some address and a process list.

winged finch
#

best graphic to spot enemey please

inner meadow
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@idle tree
Actually, the crash to desktop leaving a log as you mentioned. Is that not a Steam mdump? Those should be uploaded automatically to author on Steam from what I understand.

weary warren
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If you have tried all the steps in the post I shared there isn't more that I can suggest, unfortunately.

arctic cipher
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we are also experiencing a high ping and pckt loss in SEA server

normal plover
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@weary warren spectrum

weary warren
void reef
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High ping issues as well here in EU after a new patch

fiery tendon
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WinMTR is giving me blank output files. Is there a chance the host in @ocean shard post is incorrect?

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Or if someone would like to help me set it up

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I've been unsuccessful in getting it to capture data from my matches

quick chasm
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52.117.179.255 should be correct. Have you made sure to enter IP -> hit Start -> then launch pubg and play -> hit stop -> then hit export? @fiery tendon

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I've done it with the EU one on my end in this order and the export wasnt blank

fiery tendon
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Yes. I've been working with Takarii. Seems to be an issue with my ability to ping that ip. I ran a tracert and couldn't even get 1 hop

quick chasm
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Okay

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You are in good hands then! 😄

solar turret
#

help

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I need hlep please

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@weary warren help please

half venture
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hello sir

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my id ban for 10 year anyone help?

plain stratus
#

!appeal

regal vaporBOT
inner meadow
#

I'm accumulating team kills

#

without team killing

#

FPP squad

celest panther
#

@inner meadow What do you mean exactly?

stone heart
#

@inner meadow iirc suicide counts as a teamkill on stats. Cause I've had the same thing.

desert lark
#

what happened to chicken dinner receipt?

weary warren
inner meadow
#

@stone heart
Thanks for that info. That explains a lot.

cobalt bridge
#

!pubglite

weary warren
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

compact bone
#

How do i play with xbox players if im on ps4

weary warren
#

Just enable cross platform and off you go

#

Currently you cannot be in a squad with them, but that is coming.

wraith shore
#

Hi I am from India looking for English speaking players, but can't find any i only get non english players. How do i join games from English speaking servers ?

#

Pubg PC

humble merlin
#

hi

pastel latch
#

please fix high ping problem please please please

viral monolith
#

They are trying

naive pagoda
#

So I won something from the stream but have no idea where to enter my shipping info

viral monolith
#

some dude straight off just killed me through 3 floors in prison

proven panther
#

https://imgur.com/piPpSzh <----------- No teammate marker in match bug, I was unable to see my teammate (it happened to me two times already today) I was forced to restart the game fix it....

frank loom
#

@pure oyster report a kid who shout badwords and quit

azure lintel
#

Can I get my nickname changed t" WhereIsTheRope" ? It's my ign

celest panther
#

Done!

tropic night
#

Hello.
Is Overwolf safe to use?
Or can get you banned?

weary warren
#

It is safe to use if used for the intended purpose.

proven willow
#

why am i lagging yet no packet lost and drop frames

fallen gale
#

SEA server dead?

celest panther
#

Can you be more specifc than "Dead"?

#

What are you having an issue doing?

fallen gale
#

I mean server down

#

maybe just login server

limpid crystal
#

Yep me too

#

Me and my friend can't get in

fallen gale
#

Same error screen,.
Server are too busy, please try again later

wind carbon
#

pubg ded

limpid crystal
#

Me too

arctic cape
#

server eu is dead

#

@tacit crow ?

#

@weary warren ?

weary warren
#

Please give as much information as you can

placid solar
#

'Servers are too busy at the moment... please retry later' is the error

weary warren
#

Error messages, etc.

placid solar
#

Pressing reconnect just gives the same error

limpid crystal
#

Yep

arctic cape
#

only this 'Servers are too busy at the moment... please retry later' is the error

#

only EU

placid solar
#

Restarted Steam and game, same error

weary warren
#

We're aware of the ongoing issues, it is currently being investigated. Thanks for your patience.

placid solar
#

Thanks Dan 🙂

limpid crystal
#

can play now?

weary warren
#

Uh, if you want to?

#

Everything should be back up and working.

tropic night
#

@weary warren
Ok, so every app from Overwolf dedicated to PUBG is safe to use.
Thank you.

viral monolith
#

@weary warren I am still getting the error "Servers are too busy, please try again later"

#

When will this game have no bugs at all

lost reef
#

Tonight the game locked up on me twice while parachuting, first time that has ever happened

random bramble
#

Does anyone play pubg?

hexed walrus
#

yeah lots of people... just not anyone here

random bramble
#

Do you play pubg with me?

#

hello

random bramble
#

hello

rough verge
#

When are you guys going to fix bugs especially sound bugs?

slow warren
#

my game is stuttering

#

it wasnt stuttering before

#

and now i always die when there is an enemy

#

😡 😡

#

yesterday it was fine

#

now it stutters every minute

warped yacht
#

hey guys, I have came across a suttering issue like in the video below

#

if anyone is willing to land me a tip I would highly appreciate and try everything to vanish those shit unplayable errors

onyx venture
#

epic

warped yacht
#

I play on a gtx 1050 4 GB , i5 8th 2.3 Ghz, normally +80 fps

#

8 gb ram

#

@slow warren related to my video

#

same issue apparently

#

it wasn't this bad before for what i can recall

#

@weary warren

viral monolith
#

while playing game GPU is high ???

#

whts tha

#

tht

#

??

warped yacht
#

nah

#

it's normal

#

not higher than 80

#

when gaming

#

read on the google and is the normal temp for laptops when gaming

#

70 80C

slow warren
#

i still remember yesterday it was very fine

#

playing on miramar and sanhok

shy breach
#

welcome to pubg @slow warren

slow warren
#

i cant play 😦 i want to play but its makin me rage quit

cosmic ice
#

Uploaded 3 Crashing Reports Since morning. Please have a look at it.

slow warren
#

i fixed my stuttering

#

by updating my graphics driver xD

shy breach
#

reallly? @slow warren

#

last drivers???? @slow warren

slow warren
#

yea its not stuttering anymore

shy breach
#

441.08 @slow warren ?

slow warren
#

yea

shy breach
#

ty bro

slow warren
#

before i think i was around 3 ish something

slow warren
#

whos idea is it to popup lag detected and ucant move

#

i literally hate the feature

#

i hate my internet

viral monolith
#

!rewards

lost reef
#

My computer locked up while in plane
Rtx2080ti
I9
32gb 3200
1tb Samsung pro nvme
Ping since update dropped from 40 to 20
The past couple of days the game has locked up 4 times , has never locked up before

#

Any suggestions?

lost reef
#

Is this common?

idle tree
#

!ts

regal vaporBOT
warped yacht
#

this is 4th time I am dying today because my game freezes whenever somebody is shooting at me !!!!

#

what the heck

#

it didnt happen b efore like this

#

!!!

cobalt scarab
#

Quick question about mission in the pass: Reviving a teammate doesnt seem to be registering unless a player is downed by another player. Is this intentional or a mistake? (Context: Players knocked to zone in fights or knocked while falling out of vehicles etc dont seem to be counting)

hexed walrus
#

falling out of a vehicle shouldn't count

#

otherwise you could just bypass the point of the misison

#

same thing with zone

#

just go stand in the zone till u get knocked then have your teammate revive you

#

@cobalt scarab ofc it's on purpose

low mist
#

4.2 update ran smooth for Xbox! Server update is well needed for this game frame rate is awful effects movement and shooting hope this gets fixed soon 👍

spark pivot
#

Question my game was running smooth all this time with update and last 2 update its going not good its let me join the game and half way thought my game it will frezee i didnt change no setting or anything can someone help me with my problem thanks

hybrid heath
#

.

#

tw -2

native spoke
#

why is it when i start pubg up on pc it crashes it has done this since i have had it installed over a year ago.

mossy raft
#

is anyone else having issues with PUBG not connecting, steam looks to be fine too?

steel edge
#

yep @mossy raft my mate is having issues rn

mossy raft
#

bit odd

steel edge
#

worked fine for me though 5 minutes ago

lyric river
#

guys do the servers busy to you?

mossy raft
#

ive only just logged on

#

yes @lyric river

lyric river
#

😞

arctic cipher
#

servers are busy? is PUBG down at the moment?

wintry cobalt
#

cant login

weary warren
#

Seems that there is an ongoing Steam issue.

arctic cipher
#

ah

weary warren
wintry cobalt
#

what should we do?

steel edge
#

wait I guess

dawn vault
#

just wait

#

im in the lobby right now

wintry cobalt
#

same

dawn vault
#

💯

arctic cipher
#

ayayay

wintry cobalt
#

fixed

#

at me

steel edge
#

still getting "servers are too busy" 😦

cosmic ice
#

Crashing after entering in Lobby Continously .. Already uploaded the Crash Report. please fix it.

wild rock
#

Admin

#

Ban the dude in squad team 2

#

PUBG_PlayerNOW

#

he is annoying playing music

idle tree
#

Please DM one of the Communit Team members of Moderators with proof of this - be it in a video, or sound

#

@wild rock

wild rock
#

nah thnx

#

they all have their msgs blocked

#

just go see for yoursel

#

in room 3

#

room 4 squad

coarse junco
#

@wild rock that is not true, i have my DMs open for everyone, for cases like that

wild rock
#

except you than

#

was more talking about them community team members

celest panther
#

Mine are open too, as are many of the others.

heady magnet
#

what is with the crashes after this update

#

its terrible

bleak wren
#

Need a mod please

#

Dm me

viral monolith
#

my game crashes as soon as i successfuly load into matchmaking, wth is up with this!?

#

"Failed to allocate a video texture" wth does this mean!!??

celest panther
#

@viral monolith Which GPU do you have?

viral monolith
#

1660 Ti

teal quail
#

hey someone help me ? yesterday i banned for 1 day. just i want why reason is ?

weary warren
#

Reasoning should be displayed in the onscreen message.

teal quail
#

i saw too many report on the screen. This reason mean '' if u play good,u gonna banned from TSL game '' is it ?

weary warren
#

I'm sorry, I don't understand what you're asking.

shadow torrent
#

Hi i need help about this : my game crashs when im coming back to the lobby from the match how can i fix it?

late totem
#

Can someone give me the nickname: Hoese (FPP-eu)?

viral monolith
#

Why don't we have a setting for auto vault to be toggled off? What if I don't want to vault over a half wall in front of the enemy player while he's two feet in front of me and very low on health?

wintry sleet
#

@viral monolith you can set separate jump / vault keys instead of using the same one, if that's what you're saying

viral monolith
#

Oh btw Xbox. Sorry should've included that.

mossy raft
#

is anyone else experiencing abnormaly high ping on some EU servers, my ping is usually 10-20 and im getting in games where its 90-120

balmy sphinx
#

Hi

coarse junco
#

!pubgm @balmy sphinx

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cosmic pond
#

Hello everyone, Wondering if anyone else is experiencing the slow walk glitch... I notice when i crouch, lean right, ads and shoot at the same time, i some times enter a slow walk animation although my walk button is on Hold and is Caps lock. i can not get out of it until i hit my caps lock button... This has gotten me killed so many times since the last patch... unable to move in to cover after an engagement. super frustrating at times... Thank you kindly for any help in resolving this...

near cloud
#

is anyone else experiencing frame drops? I used to always get 144 now my game is having fps spike drops and and my frames are at like 110, keep in mind i use a 2080ti and never experienced anything like this before

wintry cobalt
#

I cant talk ingame, when i press T, it doesnt work

#

can anyone help me from Community Team?

tight yoke
#

helo

#

co ai vn hk vao ban cung de

severe valve
#

being ear raped by this guy plzz help Shuch_Up
#2036

viral monolith
#

right click him and mute him

#

@severe valve

shy breach
#

@near cloud frame drops all time... but is pubg, what can you expect

near cloud
#

it used to rarely happen to me, not is happening every couple seconds

#

my game used to run like butter, but for some reason now i have the lowest frames ive ever gotten since this issue started happening

#

keep in mind i havnt changed any settings, the only thing i've done is download modern warfare the their drivers from nvidia

#

@shy breach

#

more like major suttering to my game

shadow iris
#

pls fix some of the desync

viral monolith
#

changing overall graphic settings isn't helping.

unkempt flume
#

@viral monolith That just means your CPU is the bottleneck. And if your laptop is overheating, then that's a thermal issue in your laptop, not the game.

celest panther
#

@viral monolith Having your settings on the lowest they can be set shifts work from the GPU to the CPU forcing it to work harder.

cinder blade
#

can someone help me ?

#

if i play pubg and start obs.exe (not streaming no preview just starting the tool) pubg is laggin... i thought its an issue of obs but i havent this issue with cod or fortnite... what can i do to fix it ?

opal pebble
#

I have a question about the PGI voting stuff, when is the last chance to vote?

empty hound
#

22nd I believe

#

@opal pebble

opal pebble
#

Okay thx

celest panther
#

@cinder blade As it is specifically a third party application causing the issue I would recommend speaking to the vendor of that application for further support

empty hound
#

I'm having difficulty understanding how the voting tickets can be acquired. Do I have to buy the bundle 6 times to get 6 tickets? How does that make any sense? Why would I need any other items if I buy the bundle once? @tacit crow

random wedge
#

I have clicked on open 10 times again button after classic crate opening by mistake and I have lose my 1080 uc I want it back.please

#

Character id -549280122
Name - Ữrban؀baba

#

Plz help me😭

viral monolith
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cinder blade
#

@celest panther ist an issue with pubg not obs

#

because other games are running without problems

celest panther
#

If you close down OBS does the problem go away?

cinder blade
#

sure

celest panther
#

Then it is an issue with OBS interacting with PUBG. You need to speak to their team to find out what might be causing it.

cinder blade
#

i did

#

they told me to test other games

#

and cod mw fortnite apex

celest panther
#

I can't provide you with any support relating to third party applications.

cinder blade
#

i have no issue with

#

only with pubg

celest panther
#

You should go back to their team with what you have tried and see what further instruction they can provide

cinder blade
#

ok i understand

wraith meadow
#

any help please?

#

i cant send photos here?

viral monolith
#

You cant

wraith meadow
#

ah

#

i get a message from pubg

#

that missing files

#

after i update the game

#

error in resource files

#

please reinstall the game

#

what the solution?

ember talon
#

my game seems to lag and not work "smooth" even if my rig is good and my internet connection is showing good,as there is no packet loss shown in game.BUT i have observed that whenever i get less pkt/s on the "up" side ,mainly less than 100 and also when the pkt/s fluctuate a lot from like 90 to 60 frequently ,i observe the game is not working smoothly,i cant hit my targets ,the fps drops,game stutters for a millisec.Is it my intenet connection ?? coz today after the maintainence break i played the game immediatel and i had constant 100pkt/s and the game actually felt way better in terms of fps and hit detection, and in general way "smoother".i have 1500 hrs in game, my rig is i5 7500,gtx 1060,ssd,8 gigs ram,very low setting ingame..............please pubg corp reply! i am from india and i mostly get connected to sea region svs. I am sure there are many players who have this issue.Why i say this? because i see alot of twicth streams and most people have more than 100 pkt/s constantly and they also dont fluctuate too much,i can actually observe the twitct players game "smooth".Eg. danucd...................please help this is agenine and game breaking.

frail torrent
#

u can only earn 1 ticket by reaching TOP 10 on public server???

wintry cobalt
#

Can anyone help me please?

cosmic ice
#

Where is The reply Option in Game? After early Update.

empty hound
#

@frail torrent yes

quick chasm
#

@cosmic ice replays tab has been moved under the "Play" tab 🙂

shy breach
#

wtf

#

obs crash

#

when i'm opening pubg

#

@celest panther help please

celest panther
#

You should speak to OBS support as I cannot offer you support for a third party application.

shy breach
#

but it only happens with pubg

#

and it was after the update

celest panther
#

Sorry, but OBS crashing is an OBS issue, not a PUBG one.

shy breach
#

mmmm

#

okay...

#

I also crashed the Logitech program, it is also the fault of logitech, there are quite a few people on reddit and here complaining, it was from today's update @celest panther

celest panther
#

I can't provide support for the behaviour of a third party application.

leaden bramble
#

EU lagging?

zealous rain
#

About to get a 2080, I will be able to finaly run the game now

frail torrent
#

WTF Is wrong wit this game

#

I got a kill with HANDGUN (sawed-off) and it didnt count my QUEST

#

😡

fallen fjord
#

Sawed-off is a shotgun though. From the official wiki: "The Sawed-off is an exclusive shotgun type weapon that fits in your handgun slot/inventory on the map Miramar in BATTLEGROUNDS."

zealous rain
#

its kinda self explanatory

#

aint gona lie

weary warren
#

@frail torrent please do not tag multiple members of staff.

#

I'd you need assistance please ask your question and wait for a response.

#

As others said, the sawn off is a shotgun, not a handgun.

frail torrent
#

but there is written in-game that sawed off is Handgun

#

so u have it wrongly written there

weary warren
#

Please do not continue to tag

frail torrent
#

ok

weary warren
#

It is not necessary.

frail torrent
#

it was only one i found

#

there was written Handgun

#

so i used it

weary warren
#

It fits into the handgun slot, but is a shotgun.

frail torrent
#

so why do u have in game description of gun "Handgun" if its not a handgun?

weary warren
#

It fits in the handgun slot.

#

It takes shotgun rounds.

#

If you want to continue this discussion it would be better in #207019048607678464 or on our forums

viral monolith
#

Can i have forum link?

coarse junco
#

!forums

regal vaporBOT
mighty kiln
#

Every time I go to launch pubg, It'll blink my screen and reset my custom nvidia settings (Brightness, Contrast, Digital Vib). Any idea why this is?

shy breach
#

same for me @mighty kiln

#

but according to @celest panther it is the fault of the other applications hahahahah

mighty kiln
#

This issue isn't 3rd party, It's tied directly to the launch of this game.

#

And it isn't just one program that happens too. It'll crash my discord, nvidia control panel, BNet, Gyazo.

#

and a few others.

quick chasm
#

@mighty kiln @shy breach Do you have the Nvidia 3D setting Low latency mode set to "ultra"?

#

People with these issues where their programs are crashing have had it on ultra and setting it to "on" fixed their issue.

mighty kiln
#

Yes I do, I'll set it to On and load up the game when I get a chance.

shy breach
#

@quick chasm I LOVE YOU

quick chasm
#

Ultra low latency can increase or cause stuttering so I personally wouldnt use it

#

Best to leave it on Off in my opinion

shy breach
#

I think you should make an official statement, since many people do this and do not know how to fix it

#

there are more than 5 post on reddit asking for help

#

@quick chasm

quick chasm
#

Thanks for the heads up

shy breach
#

Love you

marsh coral
#

can anybody explain the vote in pgc?

limpid valley
#

I have a question , if we have till 22 nov to vote for a Team to win PGC finals . So by 22 we already have final 2 teams and if we have 2 coupons then we can vote for each team to win as chances are 50% each , isn't it ?

#

Why people voting now if they have better chance then ? Seems flawed i guess (may be i'm not getting something right).

celest panther
#

The finals are being held on the 23rd and 24th. You won't be able to vote once they start

limpid valley
#

i mean i can vote on 22 right ? by then we already have 2-3 teams on top for finals. So i can vote both team with 2 coupons that day only. 100 % win ?

celest panther
#

16 teams will be present in the finals

#

The next 2 weeks will be deciding who wins those spots. The top 8 from each group stage go through.

limpid valley
#

Oh yeah thanks, still better chance to win if we vote later stages. Cleared now!

celest panther
#

Great stuff!

#

Good luck!

stable juniper
#

Hello, this evening i had problem with the war mode.... do you know if there are any issue at the present? Basically no respaw after dead. I had this issue for all the evening

honest lotus
#

Hello,
When will the prizes for the PlayWithPUBG event be shipped?

hearty harness
#

how can i throw melee weapons on enemies in pubg

sterile goblet
#

m_tracermanager_off <<< somebody know, what's mean?

past ether
#

i need

#

help

#

pls

#

PLS CAN SOME1 HELP ME

weary warren
#

@past ether Please write your issue here and someone will help when they are available.

#

@hearty harness Put a weapon in your hand, hold right-click, press left-click

#

@stable juniper Was this a game you set up? Do you remember the settings you used?

plush meadow
#

Has any one else's frame rate dropped this last week? I used to run 180-200 FPS. Now after the 5.1 patch I'm hardly getting over 100 FPS. What's the issue and is there any way to fix it?

lost reef
#

Look at your video settings, make sure they didn’t reset to ultra after the last patch

stable juniper
#

@weary warren the issue is with all game played on faceit, and also game created in pubg game. the setting is was respaw with 30 sec, team elimination off

#

if you are happy i can link you by pm detail of match, detail of setting registered in livestream and "result of the game"

weary warren
#

Please do, I will make sure this is looked into.

past ether
#

@weary warren never mind, i fix it, but ty so much for attention 😉

viral monolith
#

Hello everyone! I'm new to pubg on pc, just downloaded the game a few days ago. Sometimes i experience some lagging. Could someone tell me a good video setting so i can fix that? Thanks in advavance!

stone heart
#

@viral monolith When you say "lagging", are you talking about frame drops?

viral monolith
#

@stone heart i don't know exactly the word for it, but i experience really slow movements, specially when encountering other players durring battle. I makes really difficult to have a smooth gameplay.

#

@stone heart i'm using a Lenovo Legion Y7000 with a nice video set up. i don't think is a hardware problem. And my connection it's also pretty decent, so i was thinking maybe the problem is the video settings.

stone heart
#

@viral monolith Does it still occur if you put everything on the lowest?

viral monolith
#

It kinda helped when i did that. But not completly. Could it be that the time that i was playing the server was too crowded? I don't know if that's a thing.

#

My first gameplay ever was really smooth, but over the weekend the lagging got serious.

modest bison
#

I got banned without using rogue software. I have proof of streaming. There is evidence on the PUBG OPGG website. How will you fix it for me?

celest panther
#

!appeal

regal vaporBOT
viral monolith
#

My pubg pc tells permission not granted to open the game

#

In tsl file

#

Wht to do... My first ever game purchase and it happens!

desert stirrup
#

why have you blocked my pubg

weary warren
#

@viral monolith Please write the exact message here

#

!appeal @desert stirrup

regal vaporBOT
desert stirrup
#

I not cheat

weary warren
#

We cannot assist with any ban appeals in this Discord. Please follow the link to submit an appeal.

normal latch
true beacon
#

i keep getting network lag detected when the first circle is closing... almost 3 in every 10 games i play, anyone else is getting this?

#

i have to kill the process and reopen the game

viral monolith
#

I cant play pubg anymore it keeps crashing everytime i land anyone has a fix ? it happend after last patch

fallen fjord
viral monolith
#

@fallen fjord no i dont

sand wraith
#

LOTS OF HACKERS NOW A DAYS IN EU SERVER

pine pecan
#

Hi! Has anyone had performance problems after updating NVIDIA drivers lately?
I haven't found a stable driver since 436.15. Every new driver has given me pretty bad stuttering in game. I'm playing on a RTX2080 at 1440p 165hz.
I keep having to roll back to those drivers every time.

balmy crown
#

will i get banned for streamsniping but not teaming up with the streamer and the streamer killing me after having some fun?

#

note-i had no weapons

idle tree
#

Streamsniping is streamsniping - and is against the TOS. If the streamer, or anyone from that stream, reports you, then your account will be suspended.

balmy crown
#

but everyone was comfortable

#

with it

idle tree
#

And?

#

Still against TOS

cobalt scarab
#

There seems to be an issue with the PGC emote. When used in game the legs go all to jello. They bend is ways not shown in the preview.

near cloud
#

@pine pecan im having the same issues

#

how long has that been for you?

#

mine just started about a week and a half ago

#

i have 2080ti and have experienced lower frames in general and a lot of stuttering

pine pecan
#

@near cloud I mean, I don't have a problem when using that driver version.. but anything newer goes bad. I think they're like 3 months old at least.
Problem is newer games like COD have been coming out and supposedly benefit form the newer drivers.

near cloud
#

yeah ever since i got the new cod my game has been bad

#

how do i go back into those drivers, could you help me?

#

@pine pecan

pine pecan
#

@near cloud First go to NVIDIA's website and download that driver version.
Also get DDU (display driver uninstaller) which is a little program that safely removes all previous drivers so you're sure you are doing a fresh install of the drivers you prefer.
Run DDU first, turn off you internet so windows doesn't automatically download drivers, then reboot your PC and install the version you got from NVIDIA.

near cloud
#

which version should i be downloading?

pine pecan
#

@near cloud Version 436.15 is what has been working for me. Maybe try that one.

near cloud
#

what kind of display driver uninstaller do you recommend? @pine pecan

pine pecan
near cloud
#

do i remove all the drivers first? @pine pecan

pine pecan
#

@near cloud Yes, start by running DDU and removing all drivers, with the reboot option. Remember to disable your network before rebooting, to prevent windows to automatically download stuff at startup. Once you get back into windows you'll probably have your resolution all messed up until you install the new drivers

near cloud
#

not finding an option ro remove drivers on ddu? @pine pecan

#

can i screen share with u @pine pecan

pine pecan
#

@near cloud select device form the dropdown list at the right.. GPU, then nvidia at the bottom of that one. And then the 3 uninstall options should become available

near cloud
#

okay so clean and restart correct?

#

before i do that unplug my internet

#

then when my computer starts download the nvidia driver i just got?

#

@pine pecan

#

when do i plug my internet back in?

pine pecan
#

@near cloud You should have the nvidia driver installer ready before everything. After you reboot your PC with no internet, install the drivers and then you can plug your internet back in

near cloud
#

okay let me give it a shot

#

okay i think i did it

#

let me try

#

@pine pecan it wont let me open nvidia control panel now

pine pecan
#

@near cloud I don't know about that.. it shouldn't be a problem. Just to be sure, reboot your PC once more after installing the drivers maybe.

viral monolith
#

So, anybody know how to solve the problem with a constant timing out when matchmaking?

viral ore
#

Hello, question for yall

#

My friend (PC player) keeps having game crashes, happens multiple times over the course of an hour. He also once got an error saying "Out of video memory trying to allocate textures" even though his textures are set to Very Low. His task manager also does not have CPU or RAM usage too high. He has an AMD RX 580

#

Any idea how to fix this?

#

He also verified integrity of game cache

balmy crown
#

same with me,my game keeps crashing in mid air

#

idk about the out of video memory thing

#

maybe tell him to try reinstalling his video drivers

#

if that does not work

#

try reinstalling the game maybe

viral monolith
#

I'm not sure this is for help, but can we make gun skins more common?

flat cloud
#

when reporting a hacker and he is banned, does the notification only goes to the specific person who's evidence got the hacker banned? or does it go out for every person that reported?

cosmic ice
#

Crash report Uploaded. Please have a look.

tawny comet
#

pubg.op.gg didn't capture a squad game of mine yesterday

weary warren
#

@cosmic ice Hi Malang, thank you for submitting a report. We (us in the Discord) do not look at these reports personally, so there is no need to share this information in here. 🙂

#

@tawny comet pubg.op.gg is a third party service which we do not have control over.

#

@flat cloud As far as I am aware, it's for each person who reported.

tawny comet
#

Yeah, it seems no third party stats are working. Must be something up with the API.

restive magnet
#

@weary warren

#

STEAM SAYS IM BANNED FROM PUBG

#

WHY?

celest panther
#

!appeal

regal vaporBOT
celest panther
#

We don't discuss bans on discord @restive magnet

restive magnet
#

ok

weary warren
#

@restive magnet A message should display with the reasoning of your ban. If you feel this is incorrect, you can submit an appeal as Takarii said.

restive magnet
#

i cant even launch game

#

its not launching

regal vaporBOT
pastel latch
#

how do i report wall hacker

coarse junco
midnight halo
#

how can i reenter war mode after crash?

#

@celest panther '

celest panther
#

It should automatically ask you if you want to rejoin depending on how the connection was lost

#

If you got the message "lost connection to host" then you may not be able to rejoin

silver birch
#

Anyone else having trouble with saving emotes? When I try to change mine and save it says "failed to save emote wheel changes"

#

I've reinstalled the game and it still doesn't work. I've had this for several patches.

viral monolith
#

Is there some way of leaving a game using the menu and then rejoin? Or is ctrl+alt+delete and end task still the only way? @celest panther

vagrant olive
#

Pubg-Xbox is there an available address / any way for me traceroute my connection to the servers I’m playing on to troubleshoot packet loss and ping?

lyric lark
#

Is the second week of PGC open to the public?

flat cloud
#

where can i find the battleeye log? it blocked a .dll file for NZXT cam but i didn't copy it in time so i can post it here

warm dune
#

what can i do if i get a ban from today until 8 on December ? !

celest panther
#

@lyric lark I'm not sure what you mean?

velvet ether
#

Yo can pc cross platform with console?

#

@warm dune wait.... Then don't get banged again

celest panther
#

No, cross platform is only between PS4 and Xbox

still sparrow
#

@ocean shard @celest panther i got ban in pubg steam i did'nt done anything i had just played 2 hrs

regal vaporBOT
obtuse acorn
#

How can I get partnered on pubg

viral monolith
#

@viral monolith ALT F4

wild rock
#

c

livid trench
#

have this game here and months and haven't enjoy none of it huge freezes the builtings couldn't load loaded after a mintuite etc

wild rock
#

sounds like a you problem

mossy raft
#

!ts

regal vaporBOT
radiant sand
#

Bit of a strange one since i cant find anybody else having the same problem. Around the 10 minute mark in every match that i play, my game starts to lock up, i drop to 1 fps or less my ping shoots up to the thousands i get network lag. after a minute it all seems to go back to normal

fervent wigeon
coral hare
#

my pubg inventory on steam cant be accessed, and all my stuff such as bp and skins and such ingame wont show up

fervent wigeon
#

I also have the same problem as Archaic. Just got the same deagle achievement again, but the shirt disappeared. Please fix!

meager fable
#

Hey i think there is an issue with the inventory for items and character loading. both me and my buddy are having the issue

lost dagger
#

I have a problem in the game, my character does not load me in the lobby and I cannot equip my items and I do not see my BP, I get "an error has occurred"

#

server SA

meager fable
#

@lost dagger same

#

noones on right now though

meager fable
#

Also during that issue. any of the skins that i picked up from season wasn't given to me

#

and i don't have the option to acquire it

worn tundra
#

let us pick the map we want to play... tired of playing over 10 games and not getting the original map or sanhok

daring wedge
#

Is there any member of the PUBG Esports mangament team here? I want to give an important suggestion.

coarse junco
#

You can send it to me, ill forward it

elder turtle
#

anyone wanna play squads?

#

me and my friend are in squad room 2

daring wedge
#

@coarse junco sent you pm

grim coral
#

So. Any idea when the Spoopy Halloween items ship out? Just wondering so I can be vigilant. I live in the hood after all. 😂

woeful jacinth
#

배그할사람

thick pebble
#

got banned because I killed 2 people with a grenade xD LOL 0.8 K/D ratio xD

#

awesome hacker me 😐

coarse junco
#

!appeal

regal vaporBOT
thick pebble
#

@coarse junco thanks - already submitted and PUBG Support Twitter notified xD no response yet xD

coarse junco
#

twitter is not the place for that, you gotta wait for for the support to review your ticket

unkempt flume
#

Is there a better way to submit teamkilling than just ingame? Had a guy kill me for guns and they were a team, all working together

#

Even said it over ingame chat

celest panther
#

@unkempt flume Inge is the best place to report someone. If you have additional evidence you wish to submit then you can raise a ticket with our support team

#

!report

regal vaporBOT
unkempt flume
#

Thanks, did that as well. Just feels kinda useless since I've never had a ban resulting from teamkilling, despite so many reports 😦

unkempt flume
#

Even though I usually get ~1-2 cheat bans per day 😦

unkempt flume
#

Annnnd the report ticket said "I appreciate your report on cheater..." Smh

#

Makes sense why nothing happens... I specifically stated it was not cheating, but teamkilling 😦

#

Yet they treat it as cheating lol

viral monolith
#

my game wont even launch

unkempt flume
#

Is there a reason they say my report is on a cheater vs a teamkiller? Or is that just more automation?

celest panther
#

@prisma lake Please use the LFG channels to find additional players.

viral monolith
#

can i play pubg formy low end razer

viral monolith
#

hey, so my game wont even launch, can I get some help with that please?

#

I Tried rebooting and reinstalling but both do not work...

viral monolith
#

anyone else having the bullshit problem of having to verify integrity of file every fucking time you want to play? and then not being able to move things out of the left side of the backpack when playing? or is it just me?

fervent wigeon
#

why don't I get credit for the deagle shirt mission. any admins can help?

neon gazelle
#

hi

#

can anybody help me?

viral monolith
#

What u need

weary warren
#

!ts @viral monolith

regal vaporBOT
mystic aspen
#

anyone can help me? i got randomly banned from the game.

celest panther
#

!appeal

regal vaporBOT
shy breach
#

best nvidia drivers for 1050ti?????

twilit saddle
#

i need an invite

upper sedge
viral monolith
#

ok my game wont launch, i tried rebooting, and reinstalling and checking the integrity of the files but nothing works. Help PLZ?

#

Note: please mention me in your message otherwise i won't notice it.

winged falcon
#

My account is hacked please help me

thick meteor
#

Need help

#

anyone

trim zenith
#

Please fix matchmaking system !!

celest panther
#

@upper sedge We are aware of this bug and it is being investigated.

weary warren
#

@winged falcon We cannot help with account recovery, sorry. You will need to contact the platform where you account is.

#

@thick meteor Please write out your issue in full and we will try and help the best we can.

#

@viral monolith Ban reasoning is displayed when logging in.

#

!ts @viral monolith

regal vaporBOT
winged falcon
#

No no my account not banned my account is hacked

#

Any solution sir

viral monolith
#

여긴 뭐하는방이노??

viral monolith
#

Just managed to fix my problem not too long after I typed those messages, thanks anyway!👍

weary warren
#

@winged falcon As I said, we cannot help with account recovery.

thick meteor
#

@weary warren Well just this afternoon, I received an error. The one with macro devices in it.. But earlier (like 1-3am) I've been playing pubg without a problem using the same devices ive been using for the last 2 years..

weary warren
#

Out of interest, what keyboard and mouse software do you use?

thick meteor
#

steel series

#

Yesterday and early morning i didnt receive any errors. just this afternoon when I open, i received that error..

weary warren
#

Shouldn't be getting them now.

#

I'm using Steelseries and I've just played a couple games without issues .

#

If it occurs again please let me know.

trail nova
#

i am having a problem guys, Not hearing the foot steps/close sounds well but hearing the far sounds like gun fire

#

how can i fix that?

midnight halo
#

@celest panther where can i sed my crash report .....i am crahing constantly in war mode

#

i need to report the carh dump file

celest panther
#

!support

regal vaporBOT
celest panther
#

If you could raise a ticket there and submit the files as an attachment then that would be great

midnight halo
#

will do that 🙂

#

it would be great if pubg corp added to reenter war mode after a crash 🙂

trail nova
#

any help with my prob @celest panther

hollow forum
#

Any have the OBS optimize setting for Streaming PUBG?

thick meteor
#

@weary warren aint getting the errors now since the last time i opened the game, i rushed queue.. closed the game. opened it again. no errors since..

limber charm
coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

lucid cedar
#

Can anbody help me get to pubg servers just for xbox?

honest heron
idle tree
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

frank mango
#

hi all, need advice

#

have problem in pc pubg, when somebody shooting on me and i take damage in that moment fps dropping to zero, somebody know how to solve?

#

🙂

sterile goblet
#

@frank mango u can use MSI Afterburner to take care u pc include Chip Ram Vga n
radiator fan.. watch when fps dropping to zero Any unstable components.

frank mango
#

@sterile goblet tried Afterburner then delet, all component with radiators and fans, temerature in normal ranges, checked via afterburner

#

temperature checked, ping checked with pubg servers for 16 hours, 0 % lost, avarage ping 24....

#

i can do anything in game and fps 144 stable, can shooting in anybody and all ok, but if i got damage fps immediately near zero or zero for about second. And from time to time it is happening when im lootting using tab (visualisation of char in inventory i off, know that it can cause lags)

sterile goblet
#

@frank mango do u try update or reinstall
old version drive vga

viral monolith
#

for some reason, whenever i try to run my game, i have to check the validity of my files twice.

unique jackal
#

sounds like you should do a reinstall Atlas

viral monolith
#

ok

grim bane
#

I need help in knowning when the developers will start blocking radar usage. Game is not even a little fair with cheaters... Will they ever block it or just keep updating a game for the cheaters?

weary warren
#

!report @grim bane

regal vaporBOT
grim bane
#

That does nothing

weary warren
#

I can assure you that all reports are looked at and action taken when necessary.

#

Is there anything else you need help with?

grim bane
#

nope... but hey... thanks for reporting me for speading the truth about this game... its plauged with cheating...

weary warren
#

@grim bane , !report is a command which shows the link for the support page on our website. You can try it for yourself.

#

!commands

regal vaporBOT
#

@weary warren, Available commands: !ping, !pong, !steam, !br, !report, !invite, !roc, !forums, !winner, !appeal, !pubgm, !bugreport, !sfr, !suggestions, !jobs, !soon, !support, !ts, !lf, !pclite, !lang, !guide

grim bane
#

and my second comment was removed! Thanks for that! Muting the truth doesn't make it go away.

#

Thanks, you've been a huge help

weary warren
#

You message was removed as it violated the rules of the Discord.

grim bane
#

What rule specifically did i violate

weary warren
#

You advised members of the Discord to seek out cheats.
• Do not post any content related to exploits, cheats, piracy, or any kind of copyright breaching materials.

#

While I understand your frustration, there is no leeway in the application of these rules.

grim bane
#

I didnt post any of that... just 2 words... P$@G R@D@4

#

same thing in my previous message... just worded a bit differently.. nope nothing more

weary warren
#

Okay, well we can agree to disagree. Is there anything else you need help with?

grim bane
#

nope... slience must be bliss... i'll give you more of it now.. have a nice day

weary warren
#

You too!

viral monolith
#

So for some reason i cant run the game without having to check the integrity of my files, and its really getting bothersome. I've tried reinstalling but that doesn't seem to work. I've been playing for two years and this happened at the beginning of this week. can i get someone to look into this?

late falcon
#

hello my pubg still wont launch from steam. Can someone help me?

celest panther
#

@late falcon Can you explain exactly what you experience for me?

late falcon
#

I open up steam and click play pubg

#

It said running but doesn’t open up pubg and it closes itself again

#

I vertify the files and everything also samw@

#

Same

celest panther
#

If you continue to try and launch the game, does it eventually launch properly?

late falcon
#

No

#

It does launch at all

celest panther
#

How many times in a row did you try and launch the game?

late falcon
#

7

celest panther
#

Can you check the crash log folder to see if any files are being generated? You can find it by typing %localappdata%\TslGame\Saved\Crashes into the start menu and hitting enter

late falcon
#

nothin g

#

like now i click play

#

i said running

#

then nothing happen

#

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2

celest panther
#

Sorry, to clarify

#

The crash logs folder is empty?

unkempt flume
#

Are shotgun damage/kill missions bugged?

#

Got 2 kills with a S1897 (confirmed via pubg.op.gg), but 0 damage toward my 70 damage daily and 0 kills toward the progression mission

celest panther
#

Sometimes there is a small delay between finishing the game and it updating.

#

If its still like this after a few more games, let me know

late falcon
#

@celest panther so there nothing wrong with my pubg just wont start only?

celest panther
#

Can you clarify if your crash logs folder is empty or not?

unkempt flume
#

@celest panther It never updated

#

I already reset the daily (deal 70 damage with a shotgun) for a different one, but the progression one (3 kills with a shotgun within 10m, only needed 1 but got 2 more) never happened... although, not sure it matters, but pubg.op.gg says the kills were at 33m and 50m even though I was basically touching them 🤔

celest panther
#

How long were you alive for?

unkempt flume
#

10 minutes

celest panther
#

Do you happen to have the Match ID where this happened?

#

If you do, can you provide for me along with your ingame name and platform?

unkempt flume
#

PC, King_Reek. 6.3.7.5 - F0BDB1 - na

celest panther
#

Perfect, let me take a look

#

Ok, I see the problem here

#

a DBNO (knockout) isn't a kill. You need to actually kill the player with a shotgun for it to count.

unkempt flume
#

I finished them with a shotgun though

late falcon
#

@sleek driftri not empty

unkempt flume
#

Knocked with one gun, then finished with the shotgun

celest panther
#

All of the kills I see are finished with the SLR

unkempt flume
#

That's really odd then, unless the shotgun took them to like 1HP and they died to the knockout tick

celest panther
#

It looks like you knocked with the shotgun and finished with another.

#

@late falcon Do any of the dates on the folders in the crash folder match when you tried to launch the game today?

late falcon
#

nopw

celest panther
#

Hmm..

unkempt flume
#

Should I click Kill Feed or something else?

celest panther
#

I would recommend raising a ticket with our support team as I'm not sure what to recommend next.

#

!support

regal vaporBOT
unkempt flume
#

2 of the 4 kills in the Kill Feed on that page say they were via shotgun

celest panther
#

@unkempt flume I'm unsure how pubglookup builds that specific killfeed, but it might consider the weapon you knocked the player with to be the killing weapon

#

If you look at the timeline to the right of that, you can see that it says the killing blow was with an SLR for the ones that you knocked with the shotgun

unkempt flume
#

I just checked the replay and it says I killed him with the S1897 in the in-game kill feed

#

I have a screenshot if you want it

celest panther
#

Sure, send me anything and everything you have in a DM

half vapor
#

hi all

#

guys what happen to pubg

#

?

#

1 week i didn't play today the game stuck after launch to make it work i must refrech may descktop many times

viral monolith
#

@celest panther I am having the same issue as @late falcon ( With PUBG not running from steam) however My crash folder isn't empty ( I believe those files are other past spontaneous crashes though). i didn't really start getting the issue till the beginning of the week. Any help will do.

celest panther
#

Can you tell me if you have an Nvidia GPU and have Low Latency enabled and set to Ultra in the driver settings?

viral monolith
#

yes I have a 1660 ti

#

however i havent been seeing low latency in game lately

celest panther
#

Sorry, not to be confused with network latency. Low Latency is a feature of the more recent GPU drivers from Nvidia. You can find it inside the Nvidia control panel

📎 unknown.png
viral monolith
#

how do i get there?

celest panther
#

Right click the desktop, you should see an option there.

viral monolith
#

i have already opened the software, im just not sure where to find that specific section

celest panther
#

Ah. It is under "Manage 3D settings" on the left, under the "3D settings" header

viral monolith
#

i'm not seeing the option

celest panther
#

Can you DM me a screenshot of what you have?

viral monolith
#

how would i take a screenshot of the screen?

celest panther
#

Press "Print Screen" on your keyboard, then paste into discord.

#

(in a DM to me)

viral monolith
#

i am using a laptop, i dont see such a key

#

wait nvm

#

!dm

celest panther
#

Right click my name and click "Message" 🙂

viral monolith
#

i sent the screenshot

celest panther
#

Looks like you are on some older drivers. I would recommend updating them and seeing if it persists

#

Also, please review the troubleshooting guide below

#

!ts

regal vaporBOT
viral monolith
#

ok i'll try an see if this helps, thanks for the support!

obtuse acorn
#

How do I become the only pubg partner from Nigeria in Nigeria who plays and streams Pubg..been growing a small community of players here?

#

Pubg PC to be precise

stone heart
frank mango
#

@sterile goblet yes, i tried few drivers, then i replace my GF 1060 to 1080 for test, and unfortunately it not help, so i do not know where is problem, cant play because of that. Strange that same problem have a lot of players as i saw on forums but nobody told how to solve.

runic pine
#

Hey @celest panther don't know if it was mentioned by others but on TEST servers you can't ADS if you just have ADS bind on right click? If you put it back on AIM/ADS it works... Any solution?

celest panther
#

@runic pine Hey. Yea, we are aware of this and it has been reported. For now it appears that if you use separate binds for aim and ADS, and set them to toggle, then neither work.

#

Using Hold for ADS or AIM should work correctly, but it has been reported

runic pine
#

Ok thank you

viral monolith
#

!ts

regal vaporBOT
viral monolith
#

I HAVE DONE EVERYTHING to get this game to launch right and it wont. Verify intrgy of files done uninstall reinstall done restart computer done NOTHING IS WORKING
any help?

lofty aspen
#

PUBG TEAM MAJORATED DAMAGE TAKEN BY NORTH AFRICAN PLAYERS, AND NERFED THEIR HITS ! No real Damage; No AIM Punsh !!!

#

i shot first ! and he hit me like with a bazooka

barren knot
#

where can i share ideas 💡? inbox me link

olive igloo
#

Guys I’ve linked all my accounts on the PUBG website, how do I earn rewards? @celest panther

#

Would like some quick help

novel lark
#

About the youtube drops, do we have to watch the match live for a specific amount of time to be legible for the rewards? (Like watch for 30 mins or something like that)

#

They didnt really specify in the website

olive igloo
#

Exactly

#

They just said “tune in”

#

They need to be more specific

olive igloo
#

Anyone going to provide us answers? @dense rover

weary warren
#

@viral monolith Did you follow every single suggestion in that link?

#

@viral monolith Breaking the rules for any reason is not acceptable.