#🤝│community-troubleshooting

1 messages · Page 161 of 1

novel onyx
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i know ,What should I explain on the link?

urban wren
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But you have already appealed. And provided the proof. Thats what you said.

novel onyx
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i have no way

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right?

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ok bro thank you

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have a good day

urban wren
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I have told you multiple times Sir. Appeal, wait for response. If the response is "You are perm banned" (in other words) then you need to re-buy the game.

viral monolith
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anyone with Hyper Cloud Flights? I need a bit of help

viral monolith
#

how install already downlaoded pubg
in steam

urban wren
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If its downloaded then its installed.

weak basin
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@empty hound If you haven't alreayd found out, you can kill 2 people with the vector and win with any other gun, just have the vector attatched in another slot

empty hound
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@weak basin oh for real??? i've been told differently by everyone

weak basin
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I have done it myself, i can proove if needs be 😄

empty hound
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@weak basin in solos? or does killing downed enemies with vector count too?

weak basin
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Killing a downed enemy from yourself or your team mate counts as a kill, win the game with the vector still in one of your two slots. EZ

unborn osprey
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an update just like that huh?

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kick us all out and force update.

restive magnet
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@weary warren PUBG is not connecting in Bangladesh, I've heard about th Proxifixer software. Can u please tell me how to set it up?

weary warren
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@unborn osprey if you take a look at our social channels, or the announcement channels here, you will find we announced maintenance ahead of time.

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If you feel there is a way we can improve this, please let us know. :)

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@restive magnet we don't offer support for third party services or software.

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Sorry!

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What is the exact issue you're having with launching the game?

restive magnet
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The game just launches,but no initilizing and connecting screen comes

dawn tundra
#

CAN YOU PLEASE STOP THE HACKERS

#

I DIE EVERYDAY IN GAME BECAUSE OF HACKERS

urban wren
#

Please report any hacking activity via the in-game report system.

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Or use !report if outside.

regal vaporBOT
muted musk
#

WHY MY PUBG STEAM IS ALWAYS CRASHING IN THE END OF PHASE 1 OR INTHE MIDDLE OF PHASE 2 CWN SOMEONE FIX THIS I CANT PLAY PROPERLY

viral monolith
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posts like this make you wonder how many such generic messages PUBG support has to deal with daily

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Stop the hackersssss

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they're working on hardware-based bans from what we heard

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not sure how well that would go with net cafe PCs down asia though.. but i don't think very many here care about that

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after all, it's the cafe owner's responsibility to take proper care of their PCs

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and net cafes aren't moving forward so yeah, it's an old fashioned tradition that is mostly still relevant down asia

limber mulch
#

finding match always stuck
when you ready
and it still say not
have too quit and restart pubg
every single game
for f sakes.
come on

urban wren
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What's your specs if I may ask?

celest panther
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@tall flame It is still being investigated.

weary warren
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@limber mulch I'm sorry, your issue is still unclear. Could you run me through what happens from launching the game, to it getting "stuck"

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Also, what do you mean by stuck? Is the timer not counting? Do you get an error message? Does anything show at all?

weary warren
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@restive magnet Please contact customer support regarding your issue, this isn't something we can help with here.

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!support

regal vaporBOT
wise turtle
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@weary warren hey brother.

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Any update on the patch? For 1903 windows?

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I noticed it has some FPS issues too.

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I have RTX 2060, AMD Ryzen 5 2600 & 16 gb’s 3000 mhz RAM

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Still very low fps in normal pub games. Like 78-90.

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Plus the game doesn’t launch instantly through steam.. @idle tree was facing the same issues. I have to launch the game multiple times through steam and then it launches.

dreamy breach
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Same problem 2600 rx580 3k mhz ram @wise turtle

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Getting 75-90 fps why don't know?

urban wren
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How much ram are we talking abotu here?

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About* even

dreamy breach
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16 GB

wise turtle
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i got 16gb

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3000mhz

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not getting good frames

weary warren
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Hey, not sure what you mean if there is an update on a Windows patch.

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All I can suggest is to try with different graphical settings and to ensure you're not running any CPU intensive programs in the background, and to limit the amount of overlays you're using.

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The most common mistake I see is people setting all the graphic quality to Very Low, in an attempt to get more frame.

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This can actually produce worse FPS due to CPU and GPU load balancing.

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I recommend setting to Ultra, and working your way down on each setting to see how that effects your FPS.

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@restive magnet From what I can see, the issue you're facing is not caused by us.

restive magnet
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Im not sure thats a PUBG server problem or......

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Checkout this

weary warren
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Yep, I have seen this.

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As I said, we're not blocking players from Bangladesh from playing.

restive magnet
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Well then can u pls tell me what that means?

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IK PUBG isnt Bangladesh by PUBG Corp

weary warren
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I'm sorry, I do not understand.

restive magnet
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I mean I know PUBG is not banned in my country by PUBG corp

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So what that means?

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the orange mark?

weary warren
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That means people from that area are reporting not being able to connect

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Unfortunately, as you know it is not us blocking this connection, there is nothing we can do to resolve it.

restive magnet
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Whaterver....

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VPN last hope

tall flame
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Thanks @celest panther really hope they can hurry up and fix that !!!

sand musk
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help

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Throws me out after entering the launcher
Or when I click download, an error occurs
Or Then I click to update and the launcher pours

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Меня выкидывает после входа в лаунчер
Или когда нажимаю скачать выпадает ошибка
Или Потом нажимаю обнновить и вылитает лаунчер

#

download launcher ini failed pubg lite

restive magnet
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this server

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not here

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remove the space after the / and then join

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and ask

viral monolith
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!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

viral monolith
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78-90 is normal FPS depending on your settings....

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pretty normal for a 580 / 2060 with somewhat cranked settings in fact

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i'm not sure if you're going to notice much from 90 to 120 or so, given you have a 144 Hz monitor while you're focused to the game

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and if you have a 60 Hz one, you're just wasting our time.

sand musk
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Help
The game does not start, what should I do?

proper gulch
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I am from Bangladesh. The game dose not start

viral monolith
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@proper gulch Pubg is banned in bangladesh

sand musk
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The game does not start, what should I do?
@rancid verge

shy breach
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pubg lite @sand musk

sand musk
#

yes

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@shy breach

high basalt
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Is their anyone around that might be able to tell me why im banned? 2500 hours in this game, never cheated, ive spent a fair amount of money on streamers skins, levels etc. I just got a notification on steam taht i've been permanently banned, with no explanation. Im not even taht good.

idle tree
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!appeal

regal vaporBOT
viral monolith
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Do you have VAC ban or in game ban?

high basalt
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Was i incorrectly banned? If i broke a rule, i dont know about it, thats the issue, their was no reason given

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in game i think it said

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i'll recheck

idle tree
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We don't handle bans in this discord. If you feel you have been incorrectly banned, then you need to go through the proper support channels as stated above

high basalt
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Will they be able to tell me what happened?

idle tree
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Reasons behind bans are usually confidential and aren't given out. If you submit a ticket - and the ban is appealed (and they haven't found anything odd) then you'd be unbanned

high basalt
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it is an in game ban i believe, this is crazy, ive never been banned in anything before, this is literally the ONLY game i play...

idle tree
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Sometimes people get incorrectly hit by the AC. Quicker you appeal, the quicker it can be resolved

high basalt
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im trying now, i have no idea how to use this link

viral monolith
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Just fill a ticket

idle tree
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As Bradaa_ said

high basalt
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I found the ticket link

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thanks all

viral monolith
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Hope you get unbanned 🙂

high basalt
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me too, ive got a good amount of money in skins and stuff. I lvoe this game...

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is it normal to get a perma ban without any reason or prior offenses?

viral monolith
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Nah

high basalt
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even more interesting.

viral monolith
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Try reading this

high basalt
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will do that right now

viral monolith
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And now see did you do anything that is prohibited there

high basalt
#

not that i can see.

viral monolith
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So you dont have to read everything

high basalt
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i was reading already lol, those look insane to me

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use develop advertise trade etc... im just a normal pubg gamer lol. I can barely keep my microphone working half the time... This is plain nuts

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it looks like even if they unban me, im going to loose all of my stuff...

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lovely!

viral monolith
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Also if you get unbanned i would recommend you to reinstall windows,it can be one single file that you dont know even existed and you can get banned for it if AC detect it as cheat.

high basalt
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i run Battle eye or whatever thats called???

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isnt that supposed to catch any unwanted programs??

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[this is a fresh install of windows10 too

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last week

viral monolith
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No,that is supposed to ban you if it detects cheats

high basalt
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i see

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Then that cant be why i was banned or it wouldve said something about cheats, right? im so confused

lost reef
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Crap like this gets me paranoid ,I’ve got probably$2,000 worth of skins

high basalt
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@lost reef im not freaking out yet. But im real close

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If i loose all the skins ive bought and paid for since 2017, man...

viral monolith
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I think you wont

lost reef
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Yea if it’s a false hit you have nothing to worry about

high basalt
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i sure hope not

lost reef
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Do you have a Key board or mouse that has macro Capabilities?

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If you do make sure you don’t have any macro software running

idle tree
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If the support team find that it's a false positive, you'll more than likely be unbanned.

high basalt
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I have a logitech g502 wireless and blackwidow chromav2

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i dont know if they have macro, wouldnt even know how to set that up.

viral monolith
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That mouse supports macro,maybe its that

lost reef
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Well if you haven’t set up macros your all good

high basalt
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i opened GHub and clicked "MACROS". i dont see anything listed, is just says "seach for a macro"

lost reef
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You would have to open up Logitech software and record macros your self

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If at default you are all good

high basalt
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only thing ive done on the mouse is DPI and mapped the thumb button to "T" for PTT and the wheel side to side motion mapped to "ALT"

lost reef
#

That not illegal, you just can’t set a simple button click to do multiple task

high basalt
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lol, dude, thats over my head anyway. Im a console guy, got this PC to play PubG on. Its really sad how bad at computers i am, to be honest

lost reef
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Although rare , false positive s happen

high basalt
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well, like i said, their was no reason given, just says perma banned

lost reef
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Just sent support a ticket , they will resolve your issue👍

high basalt
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i did, i hope its quick. No idea what to even do now lol.

viral monolith
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you'll have to wait it out, if you don't know how these things work / aren't aware of what BE is when you spent 2500 hours into it especially

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there might be something that triggered the ban

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like others said, such as a macro app

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or a virus or something

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that is, considering you're legit

high basalt
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i'll twiddle my thumbs in the meantime i guess... this plain sucks, ive heard stories of this before, never thought in a million years itd happen to me.

viral monolith
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PubgRetro has about 3000 hours into the game and he hasn't been banned so.. if you're really being honest, and you seem to be for the most part.. it would be handled

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i'm not saying you cheated, but rather an app might have triggered it. check your task manager

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the bans generally happen because of either fooling around like trolling your mates or illegal software

high basalt
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dude, the worst thing ive ever done is TK with some friends, which we wouldnt have reported each other for. play fairly and dont mess around with BS. So if that gets me banned, which hasnt happened in near a year, then so be it.

idle tree
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Well, whatever the reason, it'll be handled

viral monolith
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what do you mean by "TK with some friends" ? did you TK your squad members for fun?

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@viral monolith You would not be banned permanently for trolling teammates

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actually you can

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Yes if you repeat it

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if you do it for god knows how many times

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yes that's it

high basalt
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yea, its been a VERY long time since anything liek that has happened.

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close to a year id say

idle tree
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It's a few temp bans first for that sorta thing, then a perma ban if you continue

viral monolith
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yeah

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did you repeatedly kill other people / troll though?

high basalt
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Yea, none of us have ever been in trouble

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just enemies bro

viral monolith
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and your friends in squad?

high basalt
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na, we dont mess around too much

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back when we first started, yea, but not for a long time

viral monolith
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so you made a R6 siege out of the game for a while, yeah ok.

high basalt
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huH?

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r6 siege?

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rainbow 6?

viral monolith
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yes

high basalt
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never played it bro

viral monolith
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like trolling your mates

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killing them with your team

high basalt
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no no man. just us messing with each other, and like i said, its been atleast a year since we messed with each other in any kind of way.

viral monolith
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alright then

high basalt
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we play to win for the most part, we aint very good, but oh well lol.

idle tree
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Ight,lets drop this topic now -you've appealed, you're in supports hands now

viral monolith
#

yeah

viral monolith
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I have a black window, after login in Pubg Lite launcher.

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help pls

viral monolith
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!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

viral monolith
#

Hi, so i turned all the sensivity options to max numbers and still it's so slow , is there anything that i missed or will there be an update for it?

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Im on ps4

swift badge
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I play pubg PS4. Can anyone direct me to the correct room/subcord for finding squad mates etc.

urban wren
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!lf

regal vaporBOT
weary warren
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@viral monolith I'm not having the same issue here, can you please take a screenshot of your settings and share them here?

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Just want to make sure we're on the same page.

rustic lance
#

hello

viral monolith
#

I'm trying to buy the Shroud Parachute for $9.99 CAD and it say's no tax but the price comes to $13.31

celest panther
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@viral monolith Prices in the store are USD, so conversion applies.

viral monolith
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Ok

cloud star
#

hello

modest lark
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If i using vpn then my account will be ban???

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@weary warren if i using vpn then my pubg account will be ban???

urban wren
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No. Your account will not be banned for using a VPN @modest lark

nova flint
#

i use @modest lark nord vpn

high roost
#

Are the servers down?

nova flint
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yes

dense hornet
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what wrong with server?

nova flint
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@high roost works now

high roost
#

sick

mellow lion
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Having server issues every few minutes. Won’t start queue, can’t leave queue, can’t claim completed missions

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Have to restart each time

mossy raft
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the servers have massive packet loss, gone into 5 games now all with 80% packet loss

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checked my internet too, im getting full speeds, any reason to this??

teal fossil
#

Make a normal zone, but while you reach the pharmacy zone it doesn’t even help your health end quickly, or throw more traffic on it, infuriate make something please

viral monolith
stone heart
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@mossy raft Region? Been playing on EU all day without any packet loss.

mossy raft
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Im on EU too, i went back on and it sorted itself out, it was just a very weird spike, its was an alarm because it was 5 games in a row

simple burrow
#

The BDRM-2 goes the speed of boat mode if you go into one of those small PUDDLES of water that makes water go up if you go in it. Please fix this, just cost me possibly chicken cause it was going so slow, the propeler and the front put wouldn't budge though. We tried turning it off and back on using Z. It still went the same speed, EVEN WITH BOOST.

viral monolith
#

@weary warren i have to level up for sharing pics can i dm you?

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Like i have all the sensivitys at the max numbers but still it's so slow for me cus i play rainbow six siege ps4 with 100x 100y 80ads , and I can't even play in pubg ps4 cus the sensivity settings are just so damn low, u can't even kill someone who is behind you at the right moment to not die

arctic pendant
#

Does anyone know how I can buy lcoins for pubg lite?

brazen orchid
#

Idk where to ask this, but when the season ends will there be any coupons smaller than the current one? I don't need many levels so it would be nice if PUBG wasn't too greedy to give different options

modest lark
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@El Andaliego#6905 ok then i can use vpn....

hardy idol
#

Somehow PUBG related: Does someone know how I add the "Players left: " tag on Twitch to my PUBG stream? I can't find it anymore, but see people using it on Twitch

celest panther
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@hardy idol it's an automated system by twitch.

hardy idol
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thx, but why isn't it working for all PUBG streams?

viral monolith
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Like i have all the sensivitys at the max numbers but still it's so slow for me cus i play rainbow six siege ps4 with 100x 100y 80ads , and I can't even play in pubg ps4 cus the sensivity settings are just so damn low, u can't even kill someone who is behind you at the right moment to not die

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Even pubg mobiles max sensitivity settings are faster than ps4

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@celest panther help

shy breach
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omg game crash every time

fossil ether
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my game is crashing after literally every match i play

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everything was fine in the night 🤔

shy trout
#

how to know the reason behind banned account?

celest panther
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!appeal

regal vaporBOT
shy trout
#

how to submit appeal for pubg mobile account?

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there is no option of mobile in (Submit a ticket)

hollow rampart
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i get ban guys i need way to open it eny body know\

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

cinder blade
#

how can i change they key assigment that is not displayed in the pubg settings menu like zoom on the map (scroll up/scroll down)?!?

mossy raft
#

have they fixed this packet loss issue, ive seen it on streams now too, 80% packet loss

lyric quartz
#

tütrk varmı

#

türk

viral monolith
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

viral monolith
#

@cinder blade You cant

cinder blade
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why not ?

viral monolith
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It is not in the settings

cinder blade
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it should be somewhere in the config or not ?

viral monolith
#

I dont know

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Just dont mess with the files too much you can get banned : (

cinder blade
#

nah

viral monolith
#

why not entering game ?

sturdy copper
#

hi i report a player for a walhack aoto shooting aimbot and hey can fly AND STIL PLAYING IN GAME ITS SAD

ruby sigil
#

Hay

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Some have access to my pubg account via Google play

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What can i do for this

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He keep deleting every one in the friend list

celest panther
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

marble holly
#

Hi I am from India. I have problem that when I play game I get na server I don't want that server I want to play in South East Asia server but I am not able change server please help

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But why I get na server

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I downloaded play today (13 October)

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No pubg PC

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My friend told me

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I always get 200 Ms I have 100 mbps internet

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In na server

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Ok

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Hi while

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Can you come in general talk

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Yes or no

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General chat

karmic tendon
#

the eu servers suck

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230 ms ping / 70 % packet loss

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the game is unplayble

dusty patrol
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

karmic junco
#

How do i add my friend on xbox im on ps4

spiral swallow
#

Why are the grenades hitting invisible walls and bouncing back to you?

frigid trellis
#

huge amount of packet loss on EU servers, literally so laggy its unplayable, doubt the devs care tho considering theres only like 200K active players and declining now

stone heart
#

I'm not having any packet loss on EU 😮

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Sounds more like a routing issue between you and the server tbh otherwise everyone would have the same issue.

frigid trellis
#

the whole server was down to 20 people in phase 2

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My private pubg discord, all EU players are rubber banding and flying across the map.

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and if you read up others are experiencing it

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idk why ya'll deny it all the time

grim kite
#

Wtf the server is not playable

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Everyone in my previous game was lagging

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I had 80% pktloss

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EU please ...

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fix this

frigid trellis
#

just go china numba 1 and use a vpn

grim kite
#

Nah COD is coming soon

frigid trellis
stone heart
#

@frigid trellis When did it start and does it still happen?

frigid trellis
#

about 45 mins ago, i'm using a vpn to use another server now tho so not having issues on the NA servers

bleak token
#

eu me inscrevi no evento de expansão, mas não ganhei as skins no dia 11

marble holly
#

I am from India . I should get south East Asia server but I am not and getting na server where my ping is always 200 now what to do. I have 100 mbps internet connection

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Please help

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I play pubg pc

idle tree
#

It's a known issue @stone heart - some people experience it in some servers and others don't. Is a backend issue.

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And thus is being looked into. I know this because i have Gab, who's seems to always have that sorta info - ofwhich, everything he's said so far is correct lol

viral monolith
#

Guap #0576 mic spamming in sr1

weary warren
#

@alpine harbor Which servers?

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Which platform?

alpine harbor
#

all servers

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back up now

weary warren
#

You play on all servers?

alpine harbor
#

pubg steam

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no i play on eu

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but everyone was complaining

weary warren
#

Okay, so you mean EU servers were down.

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They were down just now?

alpine harbor
#

yeah like 10 minutes ago

weary warren
#

Okay. Please use this channel in future to report

urban wren
#

Seems like not everyone had issues tho. Local Issue?

alpine harbor
#

im in lobby now

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working for me

fossil ether
#

hey as i see more people reporting the packet loss problem on EU servvers, since yesterday i have a minimum of 1% to 20% packet loss almost all matches i play.

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it seems to happen more by evening than morning for sure for me

stone heart
#

@idle tree Oh really, ty for the info 🙂

idle tree
#

It's fine, my fellow contrib.

shy breach
#

fix the servers please

urban wren
#

Could you explain more in detail what needs to be fixed @shy breach

viral monolith
#

packet loss

urban wren
#

Wouldthis be on NA? EU? SEA? AS?

viral monolith
idle tree
#

This is a known issue, and will be resolved relatively soon afaik

urban wren
#

Remind me.. What 1903 build had sound issues?

winter anvil
#

Need pubg pc icon

celest panther
#

@urban wren 18362.356

#

@shy breach We are aware of the reports from players regarding packet loss and are investigating the cause.

shy breach
#

thanks takarii

urban wren
#

Thanks

cloud star
#

hello , can in Release 10 year panned ?

#

بليييييييييييييز .

celest panther
#

!appeal

regal vaporBOT
elfin stump
#

does anyone know anyways to increase framerate?

idle tree
#

@livid parcel - pls thx ^

#

Or, @coarse junco, since Xul seems to be alive

coarse junco
#

ty

livid trench
#

how can i take my money back from this ||shitty|| game family friendly

proven panther
#

how to decrase inputlag

livid trench
#

hey you

#

yes you

#

stfup

eager sonnet
#

Can i play this game using vpn??plz help me

plain sedge
#

@eager sonnet people do play with vpn not sure if its allowed thought .

urban wren
#

Ofc its allowed.

late falcon
#

im unable to launch my pubg any help please?

#

when i click play the program is running then it stop

#

any help?????????

#

@astral furnace

astral furnaceBOT
#

So sorry, I didn't understand that! Try out one of the buttons below to get me going again.

[Help] [News]

weary warren
#

!ts @late falcon

regal vaporBOT
weary warren
#

Please try these steps.

late falcon
#

hi,what steps?

celest panther
#

The ones that are in the link that was just provided.

late falcon
#

@weary warren tried all

#

cant

celest panther
#

Which version and build number of windows are you running? You can find your windows version by opening the start menu, typing "winver" and hitting enter

late falcon
#

windows 10

#

last few days i was playing without any problem launching

#

then within this week it started

celest panther
#

Can you provide the build number as I requested?

#

Some versions of the latest 1903 build have been giving players some trouble.

late falcon
#

18362.418

#

1903

#

@celest panther

weary warren
#

@nova dawn We do not accept appeals here.

#

If you need to submit an appeal for a an on Console or PC, please do so by following this link

#

!appeal

regal vaporBOT
nova dawn
#

How to appeal mobile user

weary warren
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

novel onyx
#

how to know my accound A few times banned

urban wren
#

Not sure what you are asking @novel onyx

#

Are you asking if your account is banned? Or how many times you have been banned in the past?

novel onyx
#

how many times

#

how to know bro i want know how many times my account have beennd in the past banned

dense hornet
#

again servers down?

#

amazing game

#

love it

urban wren
#

Are you aware that you have been banned at all in the past?

novel onyx
#

yes

urban wren
#

If you know for a fact that yu have been banned multiple times.. to the point of not knowing how many times..

#

Please start follow the rules.

novel onyx
#

how to know how many times

urban wren
#

When did you loose count?

rich gate
#

I have an issue, all the time when I launch PUBG and start up a game it crashes. I get a crash report but dont know how to fix the issue. Anyone help me out and write pm please

urban wren
#

!ts

regal vaporBOT
novel onyx
#

i forget Can you check it for me

urban wren
#

I cannot.

#

What I can do is to advice you against cheating. And practice to get better at the game.

rich gate
#

I need some help anyone call on dc, need help because my came always crash and I have tried everything plz help

upper linden
#

I need help, in the middle of the game my ping increases to 900/1000 the fps start to be 10/20, before none of this happened now happens in all games

tawny apex
#

Hey Pals ! If i use process hacker application for terminating some process in my system. Will i get ban due to it in PUBG ? Because i got ban in PUBG Lite due to it.........

urban wren
#

Can you provide proof that this application got you banned?

celest panther
#

Additionally, this server is for PC, Xbox and PS4. PUBG Lite has its own discord

#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

viral monolith
#

PUBG XB1 FPP matchmaking sends me into TPP matches...?

quick iris
#

hi

#

can i have some help?

#

i want to ask you about something:

#

If i am connected with a VPN to North America and i am a host of a match in PUBG will my teammates (who are not using VPN + are connected by default to EU servers) be able to go with me on a NA server match?

#

will we be all playing in a NA Server?

#

as we are same team (after inviting everyone)

viral monolith
#

I think everyone is going to be connected to server of team leader

viral monolith
#

Short answer yes

barren plinth
#

So I looked at the store, not even 20 mins ago and it said the Level passes would be availiable for 24 more hours or somewhere along there, an now the game refreshed and they are gone and the pass is cut off -_- I was at level 94 and was trying to see how close to 95 i could get before buying the last 5 levels. Why have them in the store with that timestamp if it wasnt true?

proven panther
#

is there any launch options that can make my performance better? anyone?

edgy obsidian
#

why now PUBG has many citer?

mild sparrow
#

Hlo sir in india server update is not coming

fair breach
#

Test Server crashes now always on game loading

verbal cedar
#

Can anyone, please, help me fix my game. I've tried a lot of things. Everything online. I'm tech savvy, nothing is overckocked, I've reinstalled, it's on my SSD, it crashes every 45 minutes (if it's the first play of day) then crashes every 5-15 minutes.

#

GTX 980, i5-3570k, 16 GB of RAM, 2k curved monitor.

#

All my driver's, Windows updates are always up to date. Occasionally the game will play for 4 hours flawlessly... Depending on the graphic update or pubg update. There's no rhyme or reason. But it goes back to crashing more often than anything.

#

I've toyed with every setting at different variables, does not effect crashtime, same with windowed, borderless and fullscreens mode.

opaque fable
#

Don't always update to the latest driver. Based on personal experience, PUBG performance is super fickle with drivers. I'm still on September update and it's the smoothest that my PUBG runs on

verbal cedar
#

Thank you.. in advance. Also, the crashes are always in-game, randomly. Once in awhile itll crash as soon as I parachute and land or in the lobby when the timer starts (although it is random).

opaque fable
#

I've tried updtaing to latest and had couple crashing issues or stutters and have always reverted back

verbal cedar
#

How can I c
Go back to an old driver

#

My game played so well on September update

opaque fable
#

Nvidia homepage

verbal cedar
#

GeForce experience update that is

opaque fable
#

Look under beta drivers and it'll show you a list of old drivers

verbal cedar
#

Okay, thank you. You mind telling me the date of releaSs yours was on? In case there is two in Sept.

opaque fable
#

I recommend you uninstall current drivers using DDU (Display Driver Uninstaller) as that cleans up everything

verbal cedar
#

Sweet.

opaque fable
#

so you can install the new driver on a clean slate

verbal cedar
#

I'm going to do that now.

#

Is there anything else I can do that will help?

opaque fable
#

430.64 is the driver I'm on

verbal cedar
#

If I can play for 30 minutes without crashing

#

That is FINE. Just not every 10. That's too much.

opaque fable
#

but I'm on a 1080 Ti and RTX Titan (2 PCs) which are different arcchitecture to the 9xx series.

#

Each architecture seems to have adifferent driver that it's most stable on

#

my RTX Titan is working fine on the latest with no issues

#

but 1080 Ti kept crashing so I reverted back to 430.64

#

Just a general advice is don't update your drivers unless its required. (ie. you bought a new game that requires later versions...etc.)

verbal cedar
#

Yea. October update made everything sooo much worse.

#

Hmmm there's 436.30 for my 960.

#

980*

#

That must be the equivalent. Cuz the October 1st made everything much worse.

#

If anyone else has any suggestions, throw me some. This is my favorite game and I quit for 3mo because my game would crash 3-5 times a game.

#

It's getting back to that Point

opaque fable
#

Not 436.30. 430.64

verbal cedar
#

I do not have that option. Lemme double-check

opaque fable
#

Oh wait my bad it's not september update. it's May update

#

I was reading it wrong. 9.5.2019

#

replace co.kr with .com since you're most likely not located in Korea

verbal cedar
#

Lmao April is when I quit. So.. this would make sense. I never crashed back then.

#

Found her

#

Late May or early April

verbal cedar
#

I crashed instantly

#

Ugh

#

Should I play fullscreen or windowed?

#

I'm playing in a lower res and resizijng my window after each loading screen, cuz that seems to make it not crash but it's ridiculous

urban wren
#

Not had any issues like that with Borderless.

raw zenith
#

I have a small freezes , what to do?

#

1050 ti , intelcore i5

#

I can make hight settings and have 50-60 fps , but play at normal and have fucking freezes

rich comet
#

I played all day in EU servers, suddenly now am on SEA servers ? how to fix this, its unplayable, 300+ Ping!!!!

rich comet
#

any help ?

acoustic hound
#

please help . when i open my facebook pubg account it say's "data have been changed and you have been disconnectd" without any date and i can't log in with my account . this problem is happening to alot of people.

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

austere silo
#

@celest panther Help You

plush ibex
#

mmm hello can anyone let me know how much the update (5.1) will be?

gentle sleet
#

does anyone know when they are giving out the season rewards?

urban wren
#

It tells you in game.

frail current
#

does anybody know what is going on with the servers at the moment, i have been having long que times to be put in a server with 6-7 other people EU

halcyon socket
#

where i can post bugs - i can see thru walls/cliffs 😦 - i don't use forum - any other suggestion?

vale ridge
#

Hello, for some reason i'm getting packet loss and in any other game i'm not having issues can somebody help me?

#

Hello, for some reason i'm getting packet loss and in any other game i'm not having issues can somebody help me? can u dm me for advices?

woeful kelp
#

one simple quick question, why do u guys force us to play quick join on test server when the main update to test is on miramar?

pliant garnet
#

Can someone please change my nickname to Toddile

random badger
#

yo can we change the server region from us west

#

i can barely even stay connected lmao

shy breach
#

Since yesterday's maintenance, the game is super smooth and with 0 stuttering THANKS, I hope it lasts like this forever @celest panther @ocean shard @weary warren

astral junco
#

Hey @everyone do you know if we will be able to use season 4 coupons on season 5 items or should we trade them in? @ocean shard

plush ibex
#

hello anyone know how the update will be

#

The people who plays test server how much the update big

rich comet
#

@plush ibex 8.7 GB

#

the test server

viral monolith
#

@astral junco Nope

warm tendon
restive magnet
#

@weary warren Can u pls tell me when its coming ?

#

PUBG global champion event skin?

#

and the price pls 😛

#

I want all of those skins

weary warren
#

Please wait for official announcements.

restive magnet
#

oh 😦

#

ok

#

but its really awesome

compact jewel
#

Hi after the last update all I log in to my account informs me of this message

proven panther
#

@weary warren is it safe for PUBG to instal hamachi?

plush ibex
#

k thx @rich comet

cloud dock
#

anyone knows how can i disable notifications from console updates? already disabled the bell thingy. guess no choice?

verbal cedar
#

My game stopped crashing.

cloud dock
#

msged a community team dude as well i think . but no reply from him in ages.

verbal cedar
#

Nvidia GeForce gtx September update. And I turned off precision event timer

urban wren
cloud dock
#

thanks

tawny comet
#

How do I play maps I paid for?

lost reef
#

?

tawny comet
#

pubg makes me play sanhok and vikendi

#

I paid for 2 other maps right? I would like to play them

mossy raft
#

you get all the maps when you pay for the game LUL

tawny comet
#

I don't get to play them though, I'm confused.

lost reef
#

Are you inNA?

tawny comet
#

Yes

lost reef
#

It is all random, keep playing, you will eventually get on the other maps

tawny comet
#

Wait, so I paid for 4 maps but PUBG is forcing me to only play 2 with a chance to possibly play one of the other 2? That's quite authoritarian of them.

#

Is it because they are in China's pockets?

lost reef
#

You have a 1 in 4 chance of playing any map every time you hit join

tawny comet
#

That's bullshit

urban wren
#

Depends when you bought the game lol

lost reef
#

You can always leave the map if you don’t like it

urban wren
#

At 1.0 "Release" there was 2 maps.

lost reef
#

Used to be only Erangel

urban wren
#

And those of us who bought it in Alpha / Beta.. Got one map.

#

I didnt pay for the other 3.

tawny comet
#

I played 14 games last night, 12 of them were Vikendi or Sanhok.

lost reef
#

Yup that does tend to happen sometimes

#

Join the test server, only playingMirimar and Erangel ATM

#

With all the cool new features 👍

tawny comet
#

Test server is full of bugs. I shouldn't have to play a buggy test server just to play the 2 maps that I want.

lost reef
#

But I’m a Sanhok hatter myself

tawny comet
#

I don't mind vikendi and sanhok but it's crushing when you NEVER get to play the maps you enjoy.

#

pubg fucking up a lot lately with destroying the esport and now casual play even, it's like they are trying to run the game into the ground.

lost reef
#

I’ve actually been getting a lot more Mirimar lately,which I enjoy immensely

tawny comet
#

I paid for the game, I should have the option to choose.

urban wren
#

You should have the option that everyone else has.

tawny comet
#

Everyone should have the option to choose.

#

You're paying for a product and they are literally choosing what you get to play.

urban wren
#

If its not part of the game.. why should it be an option?

tawny comet
#

It was part of the game, what do you mean

urban wren
#

What it was dosnt matter..

tawny comet
#

PUBG in every other part of the world gets to choose what map they want to play but not North America.

urban wren
#

The game is what it is. You have the same features as everyone else in your region.

#

Last I heard.. SEA cannot choose. Nor can AS.

tawny comet
#

And that is wrong. Your argument that because my entire region doesn't get to choose maps that I should pound sand.

urban wren
#

And when I played for SEA i had no such option.

tawny comet
#

Exactly, that is wrong.

#

You're just proving my point guy.

urban wren
#

Please dont state incorrect facts.

tawny comet
#

North America had the option to select maps.

urban wren
#

All regions had.

tawny comet
#

Yep

urban wren
#

Now it is not part of the game.

tawny comet
#

.....Are you some kind of pubg shill?

urban wren
#

Depends what you mean by Shill.

#

"an accomplice of a confidence trickster or swindler who poses as a genuine customer to entice or encourage others."

#

My answer is no then.

#

But by the logic I hear from you.. I should have the right to all previously removed features etc that has come and gone with each update.

#

Such as.. The Dmg boosted AWM..

#

Would LOVE to have that back.

tawny comet
#

No, those are mechanics within the game, not content that came with the game when the content was released.

urban wren
#

So it's different

#

What was.. should be.. Is what you are saying

tawny comet
#

Maps are not a feature

urban wren
#

Not my point.

tawny comet
#

That's exactly what you said

urban wren
#

"Tommy in care package" was not a feature. It was part of the game.

#

I have the RIGHT to have it that way.

#

And ofc make it 100 mag size.

tawny comet
#

You're not really understanding and that's ok.

urban wren
#

I udnerstand fully

tawny comet
#

Please don't argue for the sake of arguing.

urban wren
#

You ant what you payed for.

#

want*

lost reef
#

Well when you could choose maps I could rarely play a match on Mirimar

urban wren
#

I will say what I always say..

#

Bring more people to the game.. and selection will be yours.

#

In the mean while.. Imma go select my fav map now 🙂 Have a good night.

lost reef
#

At first I hated the idea but now it kind of has grown on me

tawny comet
#

Me paying for a product to play all the maps has nothing to do with the population of the game. If I want to sit in a que for 15 minutes to play Erangel that is my right as a consumer who bought the product.

urban wren
#

It is not your right as a customer.

#

As it is not part of contract when buying the game.

#

Didnt you read the ToS etc?

tawny comet
#

oof, imagine coming in here asking for clarification on a topic just to have to block some troll

lost reef
#

Yea they could shut all servers down tomorrow and we would have no legal recourse

urban wren
#

Dont go around telling people "their rights".. When you clearly have no idea what you speak of.

#

Throwing words around aint the best thing to do.

#

And jumping on someone personally usually means you are unable to either discuss your own topic further or have the brains to understand what to say next. (Not to be personal).

#

The game is what it is. You bought the game. You bought the game in another state than what it is.. Well... Too bad.. really.

#

The game in this sense is atm ran by the community. If less people play.. then changes will happen. Same thing the other way.

keen matrix
#

Helllo

#

My friend "5300972873" took a ban (10years) and he never used the hacke. Please help. Please

winged finch
#

i have prblm with sound

viral monolith
#

Vowels too it seem @winged finch

viral monolith
#

Oyun iğrenç olmuş, Önce ki sürüm daha iyiydi gayet iyi bir şekilde ses kasabiliyordum ama çok iğrenç olmuş, Emülatör oyuncusuyum HDR oynuyordum Şu an HD oynuyorum çünkü HDR yaptığım zaman bazı yerler siyah olarak gözüküyor, Oyunu mahvettiğiniz için teşekkür ederim, Ses kasma berbat

bleak wagon
viral monolith
#

@viral monolith !pubgm

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

tawny thicket
#

help me

#

I live in the Kingdom of Bahrain and the EU server gives me a quicker response and the game gives me a SEA.

#

I want to change it to EU

light kayak
#

Tips on improving sound? My Headset is Cloud Core, is it recommended to use voicemeeter banana or some compressor nowadays?

urban wren
#

People will advice against it. And even I, who uses it, will advice against it. Unless you have a hearing issue or something that makes it harder for you specifically to hear.

light kayak
#

I see, so just normal pubg sounds? and how about windows loudness equalization?

exotic tinsel
#

I hate this bugy game i crash 2 time

viral monolith
#

ok

viral monolith
#

@celest wraith can you tell me if the PUBG dev team has any way to counter wallhackers (they can see through walls) because I die a bunch to them

viral monolith
#

They do

#

Its called Anti-cheat

jade steeple
#

hello eveyone
anyone having a problem with mouse luck/unluck after update ?
i tried to reset everything even uninstall and install again but still having mouse lucked down
please help thank you

inland copper
#

I noticed my razer software lost my pubg named saved profile after the update. It didnt lose the one I use for rage, just the pubg one. Had to reset all controls. Maybe a step to help remove macro users?

#

If so it isnt working correctly. I had no macros, just keybinds changes

#

If it helps, I have a Naga Chroma with 12 side buttons bound to 1-12. I rebound them to letter keypresses so they didnt conflict with my keyboard 1-9.

opaque plume
#

Hi pubg official
My 17 months account banned no reason
I am not using any third party apps you can check my statics i am innocent i don't know what happened please unban my id
Character id : 588655683

idle tree
#

We don't support PUBG Mobile here bud @opaque plume

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

idle tree
#

Interesting @inland copper - i have a similar issue with my Roccat profiles - which seemingly reset when i start PUBG lol

slate tide
#

Dear pubg can i undo that my friends are waiting for me in the lobby

coarse junco
#

you broke the rules, you got you punishment. Now you have to deal with it

viral monolith
#

No he did not

#

It was self defense

coarse junco
#

it is still a teamkill with flush

#

!appeal

regal vaporBOT
slate tide
#

What would you do @XuluniX let them shoot at you and them steal your meds...these 2 are clearly under 18 ...I don't know how to submit I opet the site already

#

@coarse junco

thin pond
#

Can someone help me get my skins to work for my guns?

river mango
#

gostaria de ir para o servidor br

dull ibex
#

Someone plz help me to fix this ...it sucks😤

#

My resolution scale is not showing

viral monolith
#

How?

idle tree
#

You where rightfully banned. Two wrongs doesn't make a right, it makes you no better than those that where trying to team-kill you. Should have let him kill you, then report him. @slate tide

slate tide
#

I deleted pubg but ok

#

If they want noobs to play let them have it il go to Bugfield 5

#

This was the 10 time I got shot i reported everyone no one was banned

#

@idle tree

inland copper
#

X

merry gulch
#

Hi everyone, can someone please tell me how to fix the pixels flickering issue ?
I'm running my game in a GTX 1080 ti, and 144hz monitor

proven panther
#

@slate tide I reported once a guy and he got banned

#

So probably person that you reported did'nt cheat

halcyon tusk
#

@here need help changing my nickname to bAKeme420

#

Please.

ocean raft
#

pc or console?

halcyon tusk
#

PC

ocean raft
#

then you have to pay $9.99 hahahahahahaha

celest panther
#

@halcyon tusk on discord or in-game?

viral monolith
#

discord - just go to settings
pubg - you'll find the name changing in store

acoustic raptor
#

@gleaming vector just had some guy spam dicko mode in my vc

#

@modern kindle

#

he left but still annoying. my teammates were mid gunfight

halcyon tusk
#

on discord

wary dust
#

I've been playing now for like 1 week and my seasonal stats are stuck on 1,831. I've got like 5 wins in the last couple hours and my stats haven't changed at all? Any reason for that?

inland copper
#

Because the season is over?

#

New season starts bgso bgon

analog elbow
#

PUBG Free of PC/PS4?

inland copper
#

Not sure what you are asking? But if I'm correct ,no, pubg is not free.

wary dust
#

Is the season over yeah?

#

Because if so that s*cks

#

Because I just came back to the game

#

Like 2 weeks ago

inland copper
#

Yes. Season is over. New season starts bgso bgon

wary dust
#

But my wins and kills still at up, you just dont go up in ranks?

inland copper
#

Yes, no more pass progression, but your kills and stuff still count afaik

wary dust
#

Ok, thanks for the help matie

inland copper
#

Yvw

round wadi
#

Hi, this is a question to the community team. Will there ever be South African servers.

cosmic ice
#

game crashing after every 2 matches

slender tundra
#

Uhm does somebody know if theres gonna be a season 5 battle pass

#

?

#

for pc

eternal swallow
#

vn

#

alo

quartz gull
viral monolith
#

Cannot open pubg when I run game file it launches changes my steam status to in game and then doesn't open. I browsed forums and this appears to be a common problem for people with a list of recommended solutions. I have verified games files and uninstalled and reinstalled the entire game with no success. Never had this issue until recently is there any viable solution to fix this?

acoustic raptor
#

so

#

i just shot multiple people in the chest with a double barrel close range

#

they all seem to stay with a slither of health

#

could this be something wrong on my end?

#

cause surely a double barrel to the chest lv1 armor close range is a knock

signal phoenix
#

has there been an official announcement for a fix on pubg not launching from steam when pressing play?

knotty condor
#

kl;kl;

#

alo

idle tree
#

No, there hasn't - that would be because it isn't a PUBG issue. More so, it's a machine specific issue that only crops up on certain builds of windows

#

So - unless you're willing to reinstall Windows, or revert to an actually stable build such as 1809/1803, then you're stuck with that bug/issue until Microsoft or Steam (one of the two) sort their shit out

#

Doesn't completely stop you from playing, either, you've just gotta keep clicking Launch until it.. well.. actually launches

viral monolith
#

What time will the season open?

viral monolith
#

can some body help me fix bug?

wary dust
#

I need someone to help me out

#

When I start up the game it just starts up but when I have the game open for like 1 minute I get kicked from the game and it says "You cannot play the game on this device anymore"

celest panther
#

@wary dust That will be due to being banned. If you wish to appeal the ban, please do so at the link below

#

!appeal

regal vaporBOT
viral monolith
#

Its a hwid ban

scarlet wagon
#

my account was hacked please help me someone hijacked my account and changed to vietnamese version how to recover it i was started in season3 and continuously elite pass upgraded

#

I will give money for recover my account

#

I am so sad to say this issue

celest panther
#

!appeal

regal vaporBOT
celest panther
#

We do not discuss bans on discord, so please raise a ticket with our support team to investigate your case further.

#

At second glance does seem like you are referring to PUBG Mobile though?

scarlet wagon
#

My account is not banned

#

it is running in vietnamese

celest panther
#

You will need to speak to the PUBG Mobile team in order to recover it

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

scarlet wagon
#

And also my Facebook

viral monolith
#

it's taking too much time to load the match...

#

:(

#

I can hear the sounds in the back ground but... I only see the loading screen

celest panther
#

Can you confirm your system specs for me?

viral monolith
#

@celest panther

celest panther
#

Most likely the slow loading is down to the 8GB of ram and the HDD

#

After your first load into the game, subsequent games should load faster.

#

Your system isn't much more powerful than the minimum requirements for the game.

#

Adding in another 8GB of RAM and/or an SSD would have a significant effect on loading speeds

viral monolith
#

Mhm... I'll consider upgrading... thank you so much

lusty ferry
#

hello i have a steam account and i didn't use a program like cheat but [25]global ban #7ffde4 6.2.7 error could you help?

coarse junco
#

!appeal

regal vaporBOT
lusty ferry
#

tnx

frosty willow
#

how to fix invoice chat in PC?

formal herald
#

My clan leader got banned is their any way by which clan leadership can be transferred?

scarlet wagon
#

I want real hacker to recover my pubg account

tidal radish
#

Ok so I haven't played on console for a while but for the last few days I've been trying to play, but Everytime when I get in the lobby I am unable to start a game. It says push "x" to start but when I do that nothing happens. Not even training mode will start . What am I doing wrong here?

celest panther
#

Press and hold @tidal radish

#

It takes ~2 seconds to activate, but we are changing that in the next update

viral monolith
#

@formal herald

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

midnight halo
#

why cant i choose FPP in test server?

viral monolith
#

حسابي تهكر وبدي مساعده

rotund sphinx
#

hello i have mini lags since yesterday. The server are broke or whats the problem?

pliant garnet
#

Can a moderator please change my nickname to Toddile

drowsy sorrel
#

How can i get better ping in india

#

I'm getting over 170ms

shy breach
#

Can you imagine that tomorrow, after maintenance and a new patch, without saying anything, fix stuttering and fps drop? it would be my dream

wheat nymph
#

Pubg advertising this that everywhere.
Where is 'Indian Server'? P.s- since it has been long time no see :p

verbal cedar
#

@shy breach expect a ban saying that kinda stuff, NEVER.

clear trail
#

does anyone knows how to do pubg settings?, i need help with it.

fiery tendon
#

@clear trail what kind of settings?

clear trail
#

the sound settings

#

there is stereo and surround

#

how do i swap between them?

celest panther
#

PUBG uses stereo audio with HRTF to simulate surround sound.

#

If you use additional surround sound emulation then it will mess with the directional audio

verbal cedar
#

What do you guys think is better for.. a normal pair of headphones. Turtle Beach px21

#

HRTF on and off - I can never hear footsteps unless it's my teammate. Which is very odd... And finding exactly where a gun ia firing is also difficult, yet, with my teammates (close or far) it's no issue.

#

On or off*

marsh sequoia
#

I need acc

lucid finch
#

Does the update release?

verbal cedar
#

Yes it's released. Servers are down though, so better get a headstart on the 16GB update

unreal gale
#

Not realised for me.

viral monolith
#

don't you guys think the pinging is too much??

lost sleet
#

Are servers down?

frosty willow
#

anyone have fix for invoice chat for PC?

celest panther
#

@dense onyx Advertising third party discords is not allowed here. Please do not attempt to do so in the future

dense hornet
#

Where is reward for season?

viral monolith
#

Hey

#

I'm stuck on connected, waiting for a response

#

I got kicked out of my last game for some reason, then this started happening

#

Can anyone help?

shy breach
#

New skins in the shop????

celest panther
#

Restart your networking hardware and your PC, then see if the issue remains @smoky swallow

wise turtle
#

still the same bug.

#

game doesn't launch

#

have to spam the launch game button again and again hoping the game might launch.

celest panther
#

This appears to be related to certain builds of windows 1903.

#

Which build version do you have @wise turtle

wise turtle
#

1903

#

OS Build 18362.418

celest panther
#

From what I've gathered so far, it appears to be affecting players that use builds of 1903 since Microsoft released the fix for the audio issue (so 18362.387 onwards)

#

In addition, some players have reported that 18362.356 also sometimes has the same issue.

#

Players running 1909, 1809 or earlier builds of 1903 haven't reported the same issue.

mossy dome
#

16gb update anyone.

raw zenith
#

why my game freezes for a second every 5 minut+-? i have 60 fps at hight settings , but game has freezes , what to do?

viral monolith
#

I play PUBG on PS4 from Dubai and I get a Network Lag middle of the game almost every 5 matches. Is it because of the distance to the servers or the problem is from my side?

It is very frustrating to me as most of the time it happens during a critical moments or at phase 6 or 7 when I am about to have my chicken dinner! Your help is appreciated.

marsh kiln
#

Hii

torpid bone
#

why i cant see missions

#

its not claiming also

torpid bone
#

i need help why i cant see any missions'

quick chasm
#

Hey @torpid bone what happens when you click on the survivor pass?

cosmic ice
#

please Why i have to watch the SEASON 5 video gameplay again and again at start of game. Please dont mind if you guys have any solution not to play again n again after every time i open a game.

quick chasm
#

@cosmic ice you can click your left mouse button to skip it

cosmic ice
#

Thank You ! I already skipping it. But i want to disable it in the beginning.

quick chasm
#

@torpid bone Also try to verify the game files on steam!

shy breach
#

Why does the video of the season play every time I open the game?

dire kestrel
#

Coupons disappeared (((I did not have time to spend them ...

dense patrol
#

whoa, was there any warning that coupons would expire? items have [days remaining stated], but that should've been made more obvious

quick chasm
#

It was for a few weeks prior to the survivor pass end and during the grace period after the end of survivor pass

dense patrol
#

I feel like I remember the coupons not expiring in previous passes. I hope it's made more obvious near the end of this pass, so I don't get outraged again at missing out on tens of thousands of BP from stocked blue coupons

#

I mean, I could be wrong, and they have the pass # on them, so...

quick chasm
#

Coupons have always expired after the grace period ends. This information is communicated in game in the last few weeks of the survivor pass and during the grace period after the end of the pass, which is there for players who forget to use their coupons and claim their rewards after the pass ends and lasts for a week or more.

dense patrol
#

welp.

lime hollow
#

HI BRO HOW I CAN PLAY WITH MY INDIAN BROTHER

viral monolith
#

YOU GOTTA GET A FIRE GOING AND GET THE SMOKE SIGNALS GOING

mossy raft
#

Can someone check what the servers are like currently im getting huge Lag spikes on Sanhok, 800% packet loss, this seems to be a recurring bug?

grim kite
#

It's really sad how the game is not playable

#

Cheaters are everywhere

#

Send help !

viral monolith
#

@dense patrol Man they kept reminding us forever that they’re expiring after the season ends!

quartz gull
#

I have awful Miramar visual glitch, game is basically unplayable in some spots on the map. Who do I send screenshots to ?

#

!help

#

ok it looks like general reflections bug in the game, my friend is now getting it on erangel windows

wise turtle
#

@celest panther gotchu..

#

but this bug is killing me right now

grizzled summit
#

hello i need help can someone send me link tencent geming

#

plz

dim glade
#

servers down? or are duos not poppin

vernal gazelle
#

I can't get pubg to launch

#

I was away from my computer for a week out of town, updated everything, and now it keeps crashing after I open it

hushed path
#

i was playing pubg mobile
With friends
In tdm room match
Screen got strucked
I returned to looby page
Then this happened
My account was banned without any reason😭

viral monolith
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

clever pilot
#

If i need to report someone but the player is on PS4 and i am on xbox how do i do that?

verbal cedar
#

I've been crashing more than ever .. wtf

midnight frigate
#

i need some help anyone herث

pale sapphire
#

Hi

celest panther
#

@clever pilot The process is identical to before crossplay

restive magnet
#

@celest panther can u pls tell me when PGL skins are coming?

#

\

celest panther
#

Sorry, I have nothing to share regarding the release date of any upcoming skins

lost reef
#

@restive magnet Nov5

restive magnet
#

thnx @lost reef

viral monolith
#

Servers are down

celest panther
#

@viral monolith No, they are definitely online.

pliant crest
#

anyone having issues with crashing on latest patch? Running AMD 3700X and GB 5700XT

#

basically cant play

#

have a ticket open already and working with support but was wondering if anyone else having issues

celest panther
#

Could you describe your issue in a bit more detail @pliant crest ?

runic parrot
#

@tall flax

#

^ how do i DM @tall flax o_O?

celest panther
#

You don't need to.

#

Is there a specific question you have?

runic parrot
#

Yeah I was trying to submit my screenshot for the halloween event, how do i go about that? 😬

celest panther
#

@runic parrot I'm unsure which event you are referring to.

runic parrot
#

this one ^^

celest panther
#

Right click @tall flax and click "message"

#

Then attach your screenshot

#

Also, remember that this is only open to Residents of the US, Canada and Mexico

pliant crest
#

@celest panther just the game randomly crashes while playing. I have had it happen middle of looting, loading into a match, randomly throughout the game. Has crashed every single match I have played since new patch

celest panther
#

Have you performed the steps in the troubleshooting guide?

#

!ts

regal vaporBOT
pliant crest
#

@celest panther ive done a bunch of those that support provided with my ticket. Let me go through the rest and get back to you. Thanks

runic parrot
#

@celest panther now it works lol, thanks a bunch!

pliant crest
#

@celest panther other than port forwarding, which I cant do at the moment as apparently my fiance changed the router password lol, I made it up to reinstall and it still crashed. Reinstalling now

#

will keep you posted. Thanks

pliant crest
#

seems the crashing has gotten worse after the reinstall. Crashed in lobby, then crashed during match countdown. @celest panther are there any local log files I can peruse for some error or crash codes perhaps. I work in IT and spend a good deal of time scanning OS logs for issues

verbal cedar
#

Mk ultra I crash all the time too.

pliant crest
#

pretty sure its a display driver issue

#

as I start reviewing my system logs

#

frustrating as its a damn brand new rig built within the last month on very modern and high end hardware]

#

gonna rollback my vid driver and see if it helps

clear trail
#

survival pass level up is for next season ???

empty hound
#

yes

gray marsh
#

I just got a crash, got the game today, and went into my first game, 15mins to the game it crashes...

solar fern
#

hi.
i get a crash everytime im playing with someone. it happens when the game finishes. and i come back in the lobby. and i press READY, then it crashes.

#

its been happening since 2 weeks now.
i have already downloaded and reinstalled the whole game.
before the season 5 came.

#

any admin, please send me PM, as i might not be online later

proud root
#

HELP - Custom map in sea every time ....

#

Community Team - Anyone -??

lucid pasture
#

Hello My name is mostafa My account in the game has been banned nwithout warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 5229513535

#

please any admin send me pm as i might not be online later

inland copper
#

!appeal

regal vaporBOT
cursive rover
#

I need help

#

my microphone aren't working in-game

#

How I fix this?

tribal dove
#

getting RTO(request timeout) when ever i enter in game

viral monolith
#

Hi Dear PUBG Dev Team. I have a problem with region.

#

When im play in PC PUBG i get evrytime RU server. Im not live in Russia

#

@tardy vessel @livid parcel @pearl shuttle @ocean shard @crimson cypress @shrewd cosmos @latent flare @celest panther

celest panther
#

@viral monolith Do not tag multiple people

viral monolith
#

i need help dude

idle tree
#

Where are you located? @viral monolith

#

By that i mean the country you live in

grim kite
#

Hi, there is a bug with the PGI ringside hoodie

#

It makes me bald when I wear it

celest panther
#

Can you send me a screenshot of you wearing the hoodie and without?

grim kite
#

Ofc, after this game 😄

icy saffron
#

I am want report hacker. With video record. How ?

celest panther
#

!report

regal vaporBOT
viral monolith
inland copper
#

Mute is your friend

hushed path
#

My account has been banned from a week in pubg mobile and nobody is responding

#

please get me back my account any way

pliant crest
#

@celest panther So other than the port item on the list you provided I have done everything including fresh reinstall and I am still constantly crashing.

#

I get the following event log entry in my system logs

#

Display driver amdkmdap stopped responding and has successfully recovered.

#

so I am relatively confident its somehow related to the video card/driver

#

however it is only with PUBG that I crash. I play Borderlands 3 for hours on end, and League of Legends as well without issue

hushed path
#

Help

pliant crest
#

!appeal

regal vaporBOT
hushed path
#

@pliant crest bro i am pubg mobile player

#

here there is only pc xbox ps option is there

#

Plz help

celest panther
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

hushed path
#

@celest panther no help there

#

Not getting any help from them

celest panther
#

As the link states, this is not the discord for PUBG Mobile, so we are unable to assist you.

hushed path
#

@celest panther sir plz help me

pliant crest
#

@celest panther OK so between disabling auto OC on my radeon settings, setting full screen mode, and rolling back to the July adrenaline driver I appear to be stable.

#

thanks for your help

thorn depot
#

what map is the deagle on?
all maps or map exclusive?

viral monolith
#

Network Lag detected is unbearable anymore on PS4

quartz gull
#

can we get some more anti cheat action at the start of season? This is ridiculous, I've seen more cheaters in two days than in one month.

#

and yes I press the report for them and then I never get the freaking message he was banned, even though he SUPER OBVIOUS like spraying ak with 6x from 500m and hitting EVERY shot, following through walls, etc.

idle tree
#

Are you, by chance, playing TPP?

tawny wave
#

hello guys , how can i contact with a person who can tell me about my banned account ?

solar fern
#

reposting. (since no one responded to my message yesterday)

hi.
i get a crash everytime im playing with someone. it happens when the game finishes. and i come back in the lobby. and i press READY, then it crashes.
its been happening since 2 weeks now.
i have already downloaded and reinstalled the whole game.
before the season 5 came.

#

sometimes it crashes before i press READY also.

tawny wave
inland copper
#

!ts

regal vaporBOT
viral monolith
#

don't cheat you won't get banned

#

also

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

shy breach
#

why my game crash in esport mode?...

raw thicket
#

why is map selection not a thing for na?

inland copper
#

Low playercount

hushed prawn
#

does anyone know what would cause loss of control of character when landing in a hot drop zone? my friends character runs around looking at the sky for the first few seconds during the start of each match. anyone have an idea to fix this ?

safe hull
#

so where do we post the screenshots at?

coarse junco
safe hull
#

yeah it doesnt let me post my screenshot there rip

thick kindle
#

I won the headset but did not get a twitch dm? Here’s the clip

safe hull
#

congrats

coarse junco
#

it takes some time for them to go through all the winners, sit tight

thick kindle
#

Thank you for the info! Also my twitch username is imurph. Just wanted to make sure I didn’t miss the dms or it didn’t go through

inland copper
#

@hushed prawn could it perhaps be his freelook? Mine used to do that when i landed depending on if i hit the freelook key or not while parachuting. i would try to turn but since freelook was on i would just look around me and run straight. Oddly that one seemed to solve itself.

hushed prawn
#

i dont think he is turning on free look... and his character seems to run and jump and do whatever it wants even if he is not pressing buttons... its very strange

#

almost like someone else is controlling his character

shadow iris
#

I live in New York and after the latest update patch, I'm getting bad pings. Why is that?

normal plover
#

i am in dallas and getting bad ping

undone orbit
#

Is there a way to change the inventory on controller to "item" rather the new "time" sorting system? its awful and might make me leave the game.

burnt eagle
#

has anyone had issues where their game client crashes only when filing a report?

#

I'm fairly certain the reports aren't being filed.... so I have to file a crash report which occurs when filing a cheating report

#

talk about a pile of munt

#

Unreal Engine... useless fit-all-tool

errant thorn
#

Do i totally need ps plus to play?

velvet cipher
plain stratus
#

hey all... why I can't use level up coupon from season pass ? it says locked in inventory...

viral monolith
#

Probably expired if you bought it last season

plain stratus
#

nope, its new coupon (reward for 3rd level of season pass)

viral monolith
quick chasm
#

@plain stratus it's a season 6 survivor pass level up card as the name suggests

bold prism
#

do admins ever help out?

#

coz i need help with my acount

ivory valve
#

Hi gamers.. I have an issue with my mic is not working at all during a game. I can hear my teammates but they couldn't hear me. I tried all fixes steps in settings and in game settings but nothing worked. Is there any of you are facing the same issue I have

lyric river
#

i always report but nothing happened

celest panther
lyric river
#

i put a link because i can not put a photo

undone kernel
#

Hey mods and or devs. I just found a bug that lets you use an AKM off the side of a 2-seater bike.

#

@celest panther

leaden fractal
#

Guys,after this update my game wont run

#

if someone knows how to fix it or something pls answer

regal wolf
#

hello we have set up custom to make the event at twitch disaster ping end of game please help all we ate ban

RAMMUS53 TEAM

warped burrow
#

yes we are play custom in pubg why so banned

#

rammus 53