#🤝│community-troubleshooting
1 messages · Page 161 of 1
But you have already appealed. And provided the proof. Thats what you said.
I have told you multiple times Sir. Appeal, wait for response. If the response is "You are perm banned" (in other words) then you need to re-buy the game.
anyone with Hyper Cloud Flights? I need a bit of help
how install already downlaoded pubg
in steam
If its downloaded then its installed.
@empty hound If you haven't alreayd found out, you can kill 2 people with the vector and win with any other gun, just have the vector attatched in another slot
@weak basin oh for real??? i've been told differently by everyone
I have done it myself, i can proove if needs be 😄
@weak basin in solos? or does killing downed enemies with vector count too?
Killing a downed enemy from yourself or your team mate counts as a kill, win the game with the vector still in one of your two slots. EZ
@weary warren PUBG is not connecting in Bangladesh, I've heard about th Proxifixer software. Can u please tell me how to set it up?
@unborn osprey if you take a look at our social channels, or the announcement channels here, you will find we announced maintenance ahead of time.
If you feel there is a way we can improve this, please let us know. :)
@restive magnet we don't offer support for third party services or software.
Sorry!
What is the exact issue you're having with launching the game?
The game just launches,but no initilizing and connecting screen comes
Please report any hacking activity via the in-game report system.
Or use !report if outside.
Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support
WHY MY PUBG STEAM IS ALWAYS CRASHING IN THE END OF PHASE 1 OR INTHE MIDDLE OF PHASE 2 CWN SOMEONE FIX THIS I CANT PLAY PROPERLY
posts like this make you wonder how many such generic messages PUBG support has to deal with daily
Stop the hackersssss
they're working on hardware-based bans from what we heard
not sure how well that would go with net cafe PCs down asia though.. but i don't think very many here care about that
after all, it's the cafe owner's responsibility to take proper care of their PCs
and net cafes aren't moving forward so yeah, it's an old fashioned tradition that is mostly still relevant down asia
finding match always stuck
when you ready
and it still say not
have too quit and restart pubg
every single game
for f sakes.
come on
What's your specs if I may ask?
@tall flame It is still being investigated.
@limber mulch I'm sorry, your issue is still unclear. Could you run me through what happens from launching the game, to it getting "stuck"
Also, what do you mean by stuck? Is the timer not counting? Do you get an error message? Does anything show at all?
@restive magnet Please contact customer support regarding your issue, this isn't something we can help with here.
!support
@weary warren hey brother.
Any update on the patch? For 1903 windows?
I noticed it has some FPS issues too.
I have RTX 2060, AMD Ryzen 5 2600 & 16 gb’s 3000 mhz RAM
Still very low fps in normal pub games. Like 78-90.
Plus the game doesn’t launch instantly through steam.. @idle tree was facing the same issues. I have to launch the game multiple times through steam and then it launches.
16 GB
Hey, not sure what you mean if there is an update on a Windows patch.
All I can suggest is to try with different graphical settings and to ensure you're not running any CPU intensive programs in the background, and to limit the amount of overlays you're using.
The most common mistake I see is people setting all the graphic quality to Very Low, in an attempt to get more frame.
This can actually produce worse FPS due to CPU and GPU load balancing.
I recommend setting to Ultra, and working your way down on each setting to see how that effects your FPS.
@restive magnet From what I can see, the issue you're facing is not caused by us.
Yep, I have seen this.
As I said, we're not blocking players from Bangladesh from playing.
Well then can u pls tell me what that means?
IK PUBG isnt Bangladesh by PUBG Corp
I'm sorry, I do not understand.
I mean I know PUBG is not banned in my country by PUBG corp
So what that means?
the orange mark?
That means people from that area are reporting not being able to connect
Unfortunately, as you know it is not us blocking this connection, there is nothing we can do to resolve it.
Thanks @celest panther really hope they can hurry up and fix that !!!
help
Throws me out after entering the launcher
Or when I click download, an error occurs
Or Then I click to update and the launcher pours
Меня выкидывает после входа в лаунчер
Или когда нажимаю скачать выпадает ошибка
Или Потом нажимаю обнновить и вылитает лаунчер
download launcher ini failed pubg lite
!pclite
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
78-90 is normal FPS depending on your settings....
pretty normal for a 580 / 2060 with somewhat cranked settings in fact
i'm not sure if you're going to notice much from 90 to 120 or so, given you have a 144 Hz monitor while you're focused to the game
and if you have a 60 Hz one, you're just wasting our time.
Help
The game does not start, what should I do?
I am from Bangladesh. The game dose not start
@proper gulch Pubg is banned in bangladesh
The game does not start, what should I do?
@rancid verge
pubg lite @sand musk
Is their anyone around that might be able to tell me why im banned? 2500 hours in this game, never cheated, ive spent a fair amount of money on streamers skins, levels etc. I just got a notification on steam taht i've been permanently banned, with no explanation. Im not even taht good.
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Do you have VAC ban or in game ban?
Was i incorrectly banned? If i broke a rule, i dont know about it, thats the issue, their was no reason given
in game i think it said
i'll recheck
We don't handle bans in this discord. If you feel you have been incorrectly banned, then you need to go through the proper support channels as stated above
Will they be able to tell me what happened?
Reasons behind bans are usually confidential and aren't given out. If you submit a ticket - and the ban is appealed (and they haven't found anything odd) then you'd be unbanned
it is an in game ban i believe, this is crazy, ive never been banned in anything before, this is literally the ONLY game i play...
Sometimes people get incorrectly hit by the AC. Quicker you appeal, the quicker it can be resolved
im trying now, i have no idea how to use this link
Just fill a ticket
As Bradaa_ said
Hope you get unbanned 🙂
me too, ive got a good amount of money in skins and stuff. I lvoe this game...
is it normal to get a perma ban without any reason or prior offenses?
Nah
even more interesting.
will do that right now
And now see did you do anything that is prohibited there
not that i can see.
i was reading already lol, those look insane to me
use develop advertise trade etc... im just a normal pubg gamer lol. I can barely keep my microphone working half the time... This is plain nuts
it looks like even if they unban me, im going to loose all of my stuff...
lovely!
Also if you get unbanned i would recommend you to reinstall windows,it can be one single file that you dont know even existed and you can get banned for it if AC detect it as cheat.
i run Battle eye or whatever thats called???
isnt that supposed to catch any unwanted programs??
[this is a fresh install of windows10 too
last week
No,that is supposed to ban you if it detects cheats
i see
Then that cant be why i was banned or it wouldve said something about cheats, right? im so confused
Crap like this gets me paranoid ,I’ve got probably$2,000 worth of skins
@lost reef im not freaking out yet. But im real close
If i loose all the skins ive bought and paid for since 2017, man...
I think you wont
Yea if it’s a false hit you have nothing to worry about
i sure hope not
Do you have a Key board or mouse that has macro Capabilities?
If you do make sure you don’t have any macro software running
If the support team find that it's a false positive, you'll more than likely be unbanned.
I have a logitech g502 wireless and blackwidow chromav2
i dont know if they have macro, wouldnt even know how to set that up.
That mouse supports macro,maybe its that
Well if you haven’t set up macros your all good
i opened GHub and clicked "MACROS". i dont see anything listed, is just says "seach for a macro"
You would have to open up Logitech software and record macros your self
If at default you are all good
only thing ive done on the mouse is DPI and mapped the thumb button to "T" for PTT and the wheel side to side motion mapped to "ALT"
That not illegal, you just can’t set a simple button click to do multiple task
lol, dude, thats over my head anyway. Im a console guy, got this PC to play PubG on. Its really sad how bad at computers i am, to be honest
Although rare , false positive s happen
well, like i said, their was no reason given, just says perma banned
Just sent support a ticket , they will resolve your issue👍
i did, i hope its quick. No idea what to even do now lol.
you'll have to wait it out, if you don't know how these things work / aren't aware of what BE is when you spent 2500 hours into it especially
there might be something that triggered the ban
like others said, such as a macro app
or a virus or something
that is, considering you're legit
i'll twiddle my thumbs in the meantime i guess... this plain sucks, ive heard stories of this before, never thought in a million years itd happen to me.
PubgRetro has about 3000 hours into the game and he hasn't been banned so.. if you're really being honest, and you seem to be for the most part.. it would be handled
i'm not saying you cheated, but rather an app might have triggered it. check your task manager
the bans generally happen because of either fooling around like trolling your mates or illegal software
dude, the worst thing ive ever done is TK with some friends, which we wouldnt have reported each other for. play fairly and dont mess around with BS. So if that gets me banned, which hasnt happened in near a year, then so be it.
Well, whatever the reason, it'll be handled
what do you mean by "TK with some friends" ? did you TK your squad members for fun?
@viral monolith You would not be banned permanently for trolling teammates
actually you can
Yes if you repeat it
if you do it for god knows how many times
yes that's it
yea, its been a VERY long time since anything liek that has happened.
close to a year id say
It's a few temp bans first for that sorta thing, then a perma ban if you continue
and your friends in squad?
na, we dont mess around too much
back when we first started, yea, but not for a long time
so you made a R6 siege out of the game for a while, yeah ok.
yes
never played it bro
no no man. just us messing with each other, and like i said, its been atleast a year since we messed with each other in any kind of way.
alright then
we play to win for the most part, we aint very good, but oh well lol.
Ight,lets drop this topic now -you've appealed, you're in supports hands now
yeah
!pclite
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
Hi, so i turned all the sensivity options to max numbers and still it's so slow , is there anything that i missed or will there be an update for it?
Im on ps4
I play pubg PS4. Can anyone direct me to the correct room/subcord for finding squad mates etc.
!lf
Please use these channels if you're looking for someone to play with : #🔍│pc-na-lfg #🔎│pc-eu-lfg #🔎│pc-as-lfg #436469544777941026 #🔍│pc-oc-lfg #366795990579281933 #🔍│pc-sea-lfg
@viral monolith I'm not having the same issue here, can you please take a screenshot of your settings and share them here?
Just want to make sure we're on the same page.
hello
I'm trying to buy the Shroud Parachute for $9.99 CAD and it say's no tax but the price comes to $13.31
@viral monolith Prices in the store are USD, so conversion applies.
Ok
hello
If i using vpn then my account will be ban???
@weary warren if i using vpn then my pubg account will be ban???
No. Your account will not be banned for using a VPN @modest lark
i use @modest lark nord vpn
Are the servers down?
yes
what wrong with server?
@high roost works now
sick
Having server issues every few minutes. Won’t start queue, can’t leave queue, can’t claim completed missions
Have to restart each time
the servers have massive packet loss, gone into 5 games now all with 80% packet loss
checked my internet too, im getting full speeds, any reason to this??
Make a normal zone, but while you reach the pharmacy zone it doesn’t even help your health end quickly, or throw more traffic on it, infuriate make something please

@mossy raft Region? Been playing on EU all day without any packet loss.
Im on EU too, i went back on and it sorted itself out, it was just a very weird spike, its was an alarm because it was 5 games in a row
The BDRM-2 goes the speed of boat mode if you go into one of those small PUDDLES of water that makes water go up if you go in it. Please fix this, just cost me possibly chicken cause it was going so slow, the propeler and the front put wouldn't budge though. We tried turning it off and back on using Z. It still went the same speed, EVEN WITH BOOST.
@weary warren i have to level up for sharing pics can i dm you?
Like i have all the sensivitys at the max numbers but still it's so slow for me cus i play rainbow six siege ps4 with 100x 100y 80ads , and I can't even play in pubg ps4 cus the sensivity settings are just so damn low, u can't even kill someone who is behind you at the right moment to not die
Does anyone know how I can buy lcoins for pubg lite?
Idk where to ask this, but when the season ends will there be any coupons smaller than the current one? I don't need many levels so it would be nice if PUBG wasn't too greedy to give different options
@El Andaliego#6905 ok then i can use vpn....
Somehow PUBG related: Does someone know how I add the "Players left: " tag on Twitch to my PUBG stream? I can't find it anymore, but see people using it on Twitch
@hardy idol it's an automated system by twitch.
thx, but why isn't it working for all PUBG streams?
Like i have all the sensivitys at the max numbers but still it's so slow for me cus i play rainbow six siege ps4 with 100x 100y 80ads , and I can't even play in pubg ps4 cus the sensivity settings are just so damn low, u can't even kill someone who is behind you at the right moment to not die
Even pubg mobiles max sensitivity settings are faster than ps4
@celest panther help
omg game crash every time
my game is crashing after literally every match i play
everything was fine in the night 🤔
how to know the reason behind banned account?
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
how to submit appeal for pubg mobile account?
there is no option of mobile in (Submit a ticket)
i get ban guys i need way to open it eny body know\
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
how can i change they key assigment that is not displayed in the pubg settings menu like zoom on the map (scroll up/scroll down)?!?
have they fixed this packet loss issue, ive seen it on streams now too, 80% packet loss
!lang
Please use English in this channel, thanks!
@cinder blade You cant
why not ?
It is not in the settings
it should be somewhere in the config or not ?
nah
why not entering game ?
hi i report a player for a walhack aoto shooting aimbot and hey can fly AND STIL PLAYING IN GAME ITS SAD
Hay
Some have access to my pubg account via Google play
What can i do for this
He keep deleting every one in the friend list
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
Hi I am from India. I have problem that when I play game I get na server I don't want that server I want to play in South East Asia server but I am not able change server please help
But why I get na server
I downloaded play today (13 October)
No pubg PC
My friend told me
I always get 200 Ms I have 100 mbps internet
In na server
Ok
Hi while
Can you come in general talk
Yes or no
General chat
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
How do i add my friend on xbox im on ps4
Why are the grenades hitting invisible walls and bouncing back to you?
huge amount of packet loss on EU servers, literally so laggy its unplayable, doubt the devs care tho considering theres only like 200K active players and declining now
I'm not having any packet loss on EU 😮
Sounds more like a routing issue between you and the server tbh otherwise everyone would have the same issue.
the whole server was down to 20 people in phase 2
My private pubg discord, all EU players are rubber banding and flying across the map.
and if you read up others are experiencing it
idk why ya'll deny it all the time
Wtf the server is not playable
Everyone in my previous game was lagging
I had 80% pktloss
EU please ...
fix this
just go china numba 1 and use a vpn
Nah COD is coming soon

@frigid trellis When did it start and does it still happen?
about 45 mins ago, i'm using a vpn to use another server now tho so not having issues on the NA servers
eu me inscrevi no evento de expansão, mas não ganhei as skins no dia 11
I am from India . I should get south East Asia server but I am not and getting na server where my ping is always 200 now what to do. I have 100 mbps internet connection
Please help
I play pubg pc
It's a known issue @stone heart - some people experience it in some servers and others don't. Is a backend issue.
And thus is being looked into. I know this because i have Gab, who's seems to always have that sorta info - ofwhich, everything he's said so far is correct lol
Guap #0576 mic spamming in sr1
You play on all servers?
yeah like 10 minutes ago
Okay. Please use this channel in future to report
Seems like not everyone had issues tho. Local Issue?
hey as i see more people reporting the packet loss problem on EU servvers, since yesterday i have a minimum of 1% to 20% packet loss almost all matches i play.
it seems to happen more by evening than morning for sure for me
@idle tree Oh really, ty for the info 🙂
It's fine, my fellow contrib.
fix the servers please
Could you explain more in detail what needs to be fixed @shy breach
packet loss
Wouldthis be on NA? EU? SEA? AS?

This is a known issue, and will be resolved relatively soon afaik
Remind me.. What 1903 build had sound issues?
Need pubg pc icon
@urban wren 18362.356
@shy breach We are aware of the reports from players regarding packet loss and are investigating the cause.
thanks takarii
Thanks
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
does anyone know anyways to increase framerate?
ty
how can i take my money back from this ||shitty|| game family friendly
how to decrase inputlag
Can i play this game using vpn??plz help me
@eager sonnet people do play with vpn not sure if its allowed thought .
Ofc its allowed.
im unable to launch my pubg any help please?
when i click play the program is running then it stop
any help?????????
@astral furnace
So sorry, I didn't understand that! Try out one of the buttons below to get me going again.
[Help] [News]
!ts @late falcon
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
Please try these steps.
hi,what steps?
The ones that are in the link that was just provided.
Which version and build number of windows are you running? You can find your windows version by opening the start menu, typing "winver" and hitting enter
windows 10
last few days i was playing without any problem launching
then within this week it started
Can you provide the build number as I requested?
Some versions of the latest 1903 build have been giving players some trouble.
@nova dawn We do not accept appeals here.
If you need to submit an appeal for a an on Console or PC, please do so by following this link
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
How to appeal mobile user
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
how to know my accound A few times banned
Not sure what you are asking @novel onyx
Are you asking if your account is banned? Or how many times you have been banned in the past?
how many times
how to know bro i want know how many times my account have beennd in the past banned
Are you aware that you have been banned at all in the past?
yes
If you know for a fact that yu have been banned multiple times.. to the point of not knowing how many times..
Please start follow the rules.
how to know how many times
When did you loose count?
I have an issue, all the time when I launch PUBG and start up a game it crashes. I get a crash report but dont know how to fix the issue. Anyone help me out and write pm please
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
i forget Can you check it for me
I cannot.
What I can do is to advice you against cheating. And practice to get better at the game.
I need some help anyone call on dc, need help because my came always crash and I have tried everything plz help
I need help, in the middle of the game my ping increases to 900/1000 the fps start to be 10/20, before none of this happened now happens in all games
Hey Pals ! If i use process hacker application for terminating some process in my system. Will i get ban due to it in PUBG ? Because i got ban in PUBG Lite due to it.........
Can you provide proof that this application got you banned?
@tawny apex We don't discuss bans on discord. If you wish to raise an appeal, please visit our support page for PUBG Lite. https://litesupport.pubg.com/hc/en-us
Additionally, this server is for PC, Xbox and PS4. PUBG Lite has its own discord
!pclite
This is the Official PUBG Discord for PC Steam, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.
Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3
PUBG XB1 FPP matchmaking sends me into TPP matches...?
hi
can i have some help?
i want to ask you about something:
If i am connected with a VPN to North America and i am a host of a match in PUBG will my teammates (who are not using VPN + are connected by default to EU servers) be able to go with me on a NA server match?
will we be all playing in a NA Server?
as we are same team (after inviting everyone)
I think everyone is going to be connected to server of team leader
Short answer yes
So I looked at the store, not even 20 mins ago and it said the Level passes would be availiable for 24 more hours or somewhere along there, an now the game refreshed and they are gone and the pass is cut off -_- I was at level 94 and was trying to see how close to 95 i could get before buying the last 5 levels. Why have them in the store with that timestamp if it wasnt true?
is there any launch options that can make my performance better? anyone?
why now PUBG has many citer?
Hlo sir in india server update is not coming
Test Server crashes now always on game loading
Can anyone, please, help me fix my game. I've tried a lot of things. Everything online. I'm tech savvy, nothing is overckocked, I've reinstalled, it's on my SSD, it crashes every 45 minutes (if it's the first play of day) then crashes every 5-15 minutes.
GTX 980, i5-3570k, 16 GB of RAM, 2k curved monitor.
All my driver's, Windows updates are always up to date. Occasionally the game will play for 4 hours flawlessly... Depending on the graphic update or pubg update. There's no rhyme or reason. But it goes back to crashing more often than anything.
I've toyed with every setting at different variables, does not effect crashtime, same with windowed, borderless and fullscreens mode.
Don't always update to the latest driver. Based on personal experience, PUBG performance is super fickle with drivers. I'm still on September update and it's the smoothest that my PUBG runs on
Thank you.. in advance. Also, the crashes are always in-game, randomly. Once in awhile itll crash as soon as I parachute and land or in the lobby when the timer starts (although it is random).
I've tried updtaing to latest and had couple crashing issues or stutters and have always reverted back
Nvidia homepage
GeForce experience update that is
Look under beta drivers and it'll show you a list of old drivers
Okay, thank you. You mind telling me the date of releaSs yours was on? In case there is two in Sept.
I recommend you uninstall current drivers using DDU (Display Driver Uninstaller) as that cleans up everything
Sweet.
so you can install the new driver on a clean slate
430.64 is the driver I'm on
If I can play for 30 minutes without crashing
That is FINE. Just not every 10. That's too much.
but I'm on a 1080 Ti and RTX Titan (2 PCs) which are different arcchitecture to the 9xx series.
Each architecture seems to have adifferent driver that it's most stable on
my RTX Titan is working fine on the latest with no issues
but 1080 Ti kept crashing so I reverted back to 430.64
Just a general advice is don't update your drivers unless its required. (ie. you bought a new game that requires later versions...etc.)
Yea. October update made everything sooo much worse.
Hmmm there's 436.30 for my 960.
980*
That must be the equivalent. Cuz the October 1st made everything much worse.
If anyone else has any suggestions, throw me some. This is my favorite game and I quit for 3mo because my game would crash 3-5 times a game.
It's getting back to that Point
Not 436.30. 430.64
I do not have that option. Lemme double-check
Oh wait my bad it's not september update. it's May update
I was reading it wrong. 9.5.2019
replace co.kr with .com since you're most likely not located in Korea
Lmao April is when I quit. So.. this would make sense. I never crashed back then.
Found her
Late May or early April
I crashed instantly
Ugh
Should I play fullscreen or windowed?
I'm playing in a lower res and resizijng my window after each loading screen, cuz that seems to make it not crash but it's ridiculous
Not had any issues like that with Borderless.
I have a small freezes , what to do?
1050 ti , intelcore i5
I can make hight settings and have 50-60 fps , but play at normal and have fucking freezes
I played all day in EU servers, suddenly now am on SEA servers ? how to fix this, its unplayable, 300+ Ping!!!!
any help ?
please help . when i open my facebook pubg account it say's "data have been changed and you have been disconnectd" without any date and i can't log in with my account . this problem is happening to alot of people.
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
@celest panther Help You
mmm hello can anyone let me know how much the update (5.1) will be?
does anyone know when they are giving out the season rewards?
It tells you in game.
does anybody know what is going on with the servers at the moment, i have been having long que times to be put in a server with 6-7 other people EU
where i can post bugs - i can see thru walls/cliffs 😦 - i don't use forum - any other suggestion?
Hello, for some reason i'm getting packet loss and in any other game i'm not having issues can somebody help me?
Hello, for some reason i'm getting packet loss and in any other game i'm not having issues can somebody help me? can u dm me for advices?
one simple quick question, why do u guys force us to play quick join on test server when the main update to test is on miramar?
Can someone please change my nickname to Toddile
yo can we change the server region from us west
i can barely even stay connected lmao
Since yesterday's maintenance, the game is super smooth and with 0 stuttering THANKS, I hope it lasts like this forever @celest panther @ocean shard @weary warren
Hey @everyone do you know if we will be able to use season 4 coupons on season 5 items or should we trade them in? @ocean shard
hello anyone know how the update will be
The people who plays test server how much the update big
@astral junco Nope

@weary warren Can u pls tell me when its coming ?
PUBG global champion event skin?
and the price pls 😛
I want all of those skins
Please wait for official announcements.
Hi after the last update all I log in to my account informs me of this message
@weary warren is it safe for PUBG to instal hamachi?
k thx @rich comet
anyone knows how can i disable notifications from console updates? already disabled the bell thingy. guess no choice?
My game stopped crashing.
msged a community team dude as well i think . but no reply from him in ages.
Nvidia GeForce gtx September update. And I turned off precision event timer
@cloud dock you can "unsubscribe" to the channel by unticking the role. #📋│welcome-and-rules
thanks
How do I play maps I paid for?
?
pubg makes me play sanhok and vikendi
I paid for 2 other maps right? I would like to play them
you get all the maps when you pay for the game LUL
I don't get to play them though, I'm confused.
Are you inNA?
Yes
It is all random, keep playing, you will eventually get on the other maps
Wait, so I paid for 4 maps but PUBG is forcing me to only play 2 with a chance to possibly play one of the other 2? That's quite authoritarian of them.
Is it because they are in China's pockets?
You have a 1 in 4 chance of playing any map every time you hit join
That's bullshit
Depends when you bought the game lol
You can always leave the map if you don’t like it
At 1.0 "Release" there was 2 maps.
Used to be only Erangel
And those of us who bought it in Alpha / Beta.. Got one map.
I didnt pay for the other 3.
I played 14 games last night, 12 of them were Vikendi or Sanhok.
Yup that does tend to happen sometimes
Join the test server, only playingMirimar and Erangel ATM
With all the cool new features 👍
Test server is full of bugs. I shouldn't have to play a buggy test server just to play the 2 maps that I want.
But I’m a Sanhok hatter myself
I don't mind vikendi and sanhok but it's crushing when you NEVER get to play the maps you enjoy.
pubg fucking up a lot lately with destroying the esport and now casual play even, it's like they are trying to run the game into the ground.
I’ve actually been getting a lot more Mirimar lately,which I enjoy immensely
I paid for the game, I should have the option to choose.
You should have the option that everyone else has.
Everyone should have the option to choose.
You're paying for a product and they are literally choosing what you get to play.
If its not part of the game.. why should it be an option?
It was part of the game, what do you mean
What it was dosnt matter..
PUBG in every other part of the world gets to choose what map they want to play but not North America.
The game is what it is. You have the same features as everyone else in your region.
Last I heard.. SEA cannot choose. Nor can AS.
And that is wrong. Your argument that because my entire region doesn't get to choose maps that I should pound sand.
And when I played for SEA i had no such option.
Please dont state incorrect facts.
North America had the option to select maps.
All regions had.
Yep
Now it is not part of the game.
.....Are you some kind of pubg shill?
Depends what you mean by Shill.
"an accomplice of a confidence trickster or swindler who poses as a genuine customer to entice or encourage others."
My answer is no then.
But by the logic I hear from you.. I should have the right to all previously removed features etc that has come and gone with each update.
Such as.. The Dmg boosted AWM..
Would LOVE to have that back.
No, those are mechanics within the game, not content that came with the game when the content was released.
Maps are not a feature
Not my point.
That's exactly what you said
"Tommy in care package" was not a feature. It was part of the game.
I have the RIGHT to have it that way.
And ofc make it 100 mag size.
You're not really understanding and that's ok.
I udnerstand fully
Please don't argue for the sake of arguing.
Well when you could choose maps I could rarely play a match on Mirimar
I will say what I always say..
Bring more people to the game.. and selection will be yours.
In the mean while.. Imma go select my fav map now 🙂 Have a good night.
At first I hated the idea but now it kind of has grown on me
Me paying for a product to play all the maps has nothing to do with the population of the game. If I want to sit in a que for 15 minutes to play Erangel that is my right as a consumer who bought the product.
It is not your right as a customer.
As it is not part of contract when buying the game.
Didnt you read the ToS etc?
oof, imagine coming in here asking for clarification on a topic just to have to block some troll
Yea they could shut all servers down tomorrow and we would have no legal recourse
Dont go around telling people "their rights".. When you clearly have no idea what you speak of.
Throwing words around aint the best thing to do.
And jumping on someone personally usually means you are unable to either discuss your own topic further or have the brains to understand what to say next. (Not to be personal).
The game is what it is. You bought the game. You bought the game in another state than what it is.. Well... Too bad.. really.
The game in this sense is atm ran by the community. If less people play.. then changes will happen. Same thing the other way.
Helllo
My friend "5300972873" took a ban (10years) and he never used the hacke. Please help. Please
i have prblm with sound
Vowels too it seem @winged finch
Oyun iğrenç olmuş, Önce ki sürüm daha iyiydi gayet iyi bir şekilde ses kasabiliyordum ama çok iğrenç olmuş, Emülatör oyuncusuyum HDR oynuyordum Şu an HD oynuyorum çünkü HDR yaptığım zaman bazı yerler siyah olarak gözüküyor, Oyunu mahvettiğiniz için teşekkür ederim, Ses kasma berbat

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
help me
I live in the Kingdom of Bahrain and the EU server gives me a quicker response and the game gives me a SEA.
I want to change it to EU
Tips on improving sound? My Headset is Cloud Core, is it recommended to use voicemeeter banana or some compressor nowadays?
People will advice against it. And even I, who uses it, will advice against it. Unless you have a hearing issue or something that makes it harder for you specifically to hear.
I see, so just normal pubg sounds? and how about windows loudness equalization?
I hate this bugy game i crash 2 time
ok
@celest wraith can you tell me if the PUBG dev team has any way to counter wallhackers (they can see through walls) because I die a bunch to them
hello eveyone
anyone having a problem with mouse luck/unluck after update ?
i tried to reset everything even uninstall and install again but still having mouse lucked down
please help thank you
I noticed my razer software lost my pubg named saved profile after the update. It didnt lose the one I use for rage, just the pubg one. Had to reset all controls. Maybe a step to help remove macro users?
If so it isnt working correctly. I had no macros, just keybinds changes
If it helps, I have a Naga Chroma with 12 side buttons bound to 1-12. I rebound them to letter keypresses so they didnt conflict with my keyboard 1-9.
Hi pubg official
My 17 months account banned no reason
I am not using any third party apps you can check my statics i am innocent i don't know what happened please unban my id
Character id : 588655683
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
Interesting @inland copper - i have a similar issue with my Roccat profiles - which seemingly reset when i start PUBG lol
you broke the rules, you got you punishment. Now you have to deal with it
If you feel you were incorrectly banned please submit an appeal on our support website:
What would you do @XuluniX let them shoot at you and them steal your meds...these 2 are clearly under 18 ...I don't know how to submit I opet the site already
@coarse junco
Can someone help me get my skins to work for my guns?
gostaria de ir para o servidor br
How?
You where rightfully banned. Two wrongs doesn't make a right, it makes you no better than those that where trying to team-kill you. Should have let him kill you, then report him. @slate tide
I deleted pubg but ok
If they want noobs to play let them have it il go to Bugfield 5
This was the 10 time I got shot i reported everyone no one was banned
@idle tree
X
Hi everyone, can someone please tell me how to fix the pixels flickering issue ?
I'm running my game in a GTX 1080 ti, and 144hz monitor
@slate tide I reported once a guy and he got banned
So probably person that you reported did'nt cheat
pc or console?
PC
then you have to pay $9.99 hahahahahahaha
@halcyon tusk on discord or in-game?
discord - just go to settings
pubg - you'll find the name changing in store
@gleaming vector just had some guy spam dicko mode in my vc
@modern kindle
he left but still annoying. my teammates were mid gunfight
on discord
I've been playing now for like 1 week and my seasonal stats are stuck on 1,831. I've got like 5 wins in the last couple hours and my stats haven't changed at all? Any reason for that?
PUBG Free of PC/PS4?
Not sure what you are asking? But if I'm correct ,no, pubg is not free.
Is the season over yeah?
Because if so that s*cks
Because I just came back to the game
Like 2 weeks ago
Yes. Season is over. New season starts

But my wins and kills still at up, you just dont go up in ranks?
Yes, no more pass progression, but your kills and stuff still count afaik
Ok, thanks for the help matie
Yvw
Hi, this is a question to the community team. Will there ever be South African servers.
game crashing after every 2 matches
Cannot open pubg when I run game file it launches changes my steam status to in game and then doesn't open. I browsed forums and this appears to be a common problem for people with a list of recommended solutions. I have verified games files and uninstalled and reinstalled the entire game with no success. Never had this issue until recently is there any viable solution to fix this?
so
i just shot multiple people in the chest with a double barrel close range
they all seem to stay with a slither of health
could this be something wrong on my end?
cause surely a double barrel to the chest lv1 armor close range is a knock
has there been an official announcement for a fix on pubg not launching from steam when pressing play?
No, there hasn't - that would be because it isn't a PUBG issue. More so, it's a machine specific issue that only crops up on certain builds of windows
So - unless you're willing to reinstall Windows, or revert to an actually stable build such as 1809/1803, then you're stuck with that bug/issue until Microsoft or Steam (one of the two) sort their shit out
Doesn't completely stop you from playing, either, you've just gotta keep clicking Launch until it.. well.. actually launches
What time will the season open?
can some body help me fix bug?
I need someone to help me out
When I start up the game it just starts up but when I have the game open for like 1 minute I get kicked from the game and it says "You cannot play the game on this device anymore"
@wary dust That will be due to being banned. If you wish to appeal the ban, please do so at the link below
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
Its a hwid ban
my account was hacked please help me someone hijacked my account and changed to vietnamese version how to recover it i was started in season3 and continuously elite pass upgraded
I will give money for recover my account
I am so sad to say this issue
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
We do not discuss bans on discord, so please raise a ticket with our support team to investigate your case further.
At second glance does seem like you are referring to PUBG Mobile though?
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
And also my Facebook
it's taking too much time to load the match...
:(
I can hear the sounds in the back ground but... I only see the loading screen
Can you confirm your system specs for me?
@celest panther
Most likely the slow loading is down to the 8GB of ram and the HDD
After your first load into the game, subsequent games should load faster.
Your system isn't much more powerful than the minimum requirements for the game.
Adding in another 8GB of RAM and/or an SSD would have a significant effect on loading speeds
Mhm... I'll consider upgrading... thank you so much
hello i have a steam account and i didn't use a program like cheat but [25]global ban #7ffde4 6.2.7 error could you help?
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
tnx
how to fix invoice chat in PC?
My clan leader got banned is their any way by which clan leadership can be transferred?
I want real hacker to recover my pubg account
Ok so I haven't played on console for a while but for the last few days I've been trying to play, but Everytime when I get in the lobby I am unable to start a game. It says push "x" to start but when I do that nothing happens. Not even training mode will start . What am I doing wrong here?
Press and hold @tidal radish
It takes ~2 seconds to activate, but we are changing that in the next update
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
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why cant i choose FPP in test server?
حسابي تهكر وبدي مساعده
hello i have mini lags since yesterday. The server are broke or whats the problem?
Can a moderator please change my nickname to Toddile
Can you imagine that tomorrow, after maintenance and a new patch, without saying anything, fix stuttering and fps drop? it would be my dream
Pubg advertising this that everywhere.
Where is 'Indian Server'? P.s- since it has been long time no see :p
@shy breach expect a ban saying that kinda stuff, NEVER.
does anyone knows how to do pubg settings?, i need help with it.
@clear trail what kind of settings?
PUBG uses stereo audio with HRTF to simulate surround sound.
If you use additional surround sound emulation then it will mess with the directional audio
What do you guys think is better for.. a normal pair of headphones. Turtle Beach px21
HRTF on and off - I can never hear footsteps unless it's my teammate. Which is very odd... And finding exactly where a gun ia firing is also difficult, yet, with my teammates (close or far) it's no issue.
On or off*
I need acc
Does the update release?
Yes it's released. Servers are down though, so better get a headstart on the 16GB update
Not realised for me.
Are servers down?
anyone have fix for invoice chat for PC?
@dense onyx Advertising third party discords is not allowed here. Please do not attempt to do so in the future
Where is reward for season?
Hey
I'm stuck on connected, waiting for a response
I got kicked out of my last game for some reason, then this started happening
Can anyone help?
New skins in the shop????
Restart your networking hardware and your PC, then see if the issue remains @smoky swallow
still the same bug.
game doesn't launch
have to spam the launch game button again and again hoping the game might launch.
This appears to be related to certain builds of windows 1903.
Which build version do you have @wise turtle
From what I've gathered so far, it appears to be affecting players that use builds of 1903 since Microsoft released the fix for the audio issue (so 18362.387 onwards)
In addition, some players have reported that 18362.356 also sometimes has the same issue.
Players running 1909, 1809 or earlier builds of 1903 haven't reported the same issue.
16gb update anyone.
why my game freezes for a second every 5 minut+-? i have 60 fps at hight settings , but game has freezes , what to do?
I play PUBG on PS4 from Dubai and I get a Network Lag middle of the game almost every 5 matches. Is it because of the distance to the servers or the problem is from my side?
It is very frustrating to me as most of the time it happens during a critical moments or at phase 6 or 7 when I am about to have my chicken dinner! Your help is appreciated.
Hii
Hey @torpid bone what happens when you click on the survivor pass?
please Why i have to watch the SEASON 5 video gameplay again and again at start of game. Please dont mind if you guys have any solution not to play again n again after every time i open a game.
@cosmic ice you can click your left mouse button to skip it
Thank You ! I already skipping it. But i want to disable it in the beginning.
@torpid bone Also try to verify the game files on steam!
Why does the video of the season play every time I open the game?
Coupons disappeared (((I did not have time to spend them ...
whoa, was there any warning that coupons would expire? items have [days remaining stated], but that should've been made more obvious
It was for a few weeks prior to the survivor pass end and during the grace period after the end of survivor pass
I feel like I remember the coupons not expiring in previous passes. I hope it's made more obvious near the end of this pass, so I don't get outraged again at missing out on tens of thousands of BP from stocked blue coupons
I mean, I could be wrong, and they have the pass # on them, so...
Coupons have always expired after the grace period ends. This information is communicated in game in the last few weeks of the survivor pass and during the grace period after the end of the pass, which is there for players who forget to use their coupons and claim their rewards after the pass ends and lasts for a week or more.
welp.
HI BRO HOW I CAN PLAY WITH MY INDIAN BROTHER
YOU GOTTA GET A FIRE GOING AND GET THE SMOKE SIGNALS GOING
Can someone check what the servers are like currently im getting huge Lag spikes on Sanhok, 800% packet loss, this seems to be a recurring bug?
@dense patrol Man they kept reminding us forever that they’re expiring after the season ends!
I have awful Miramar visual glitch, game is basically unplayable in some spots on the map. Who do I send screenshots to ?
!help
ok it looks like general reflections bug in the game, my friend is now getting it on erangel windows
servers down? or are duos not poppin
I can't get pubg to launch
I was away from my computer for a week out of town, updated everything, and now it keeps crashing after I open it
i was playing pubg mobile
With friends
In tdm room match
Screen got strucked
I returned to looby page
Then this happened
My account was banned without any reason😭
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
If i need to report someone but the player is on PS4 and i am on xbox how do i do that?
I've been crashing more than ever .. wtf
i need some help anyone herث
Hi
@clever pilot The process is identical to before crossplay
Sorry, I have nothing to share regarding the release date of any upcoming skins
@restive magnet Nov5
thnx @lost reef
Servers are down
@viral monolith No, they are definitely online.
anyone having issues with crashing on latest patch? Running AMD 3700X and GB 5700XT
basically cant play
have a ticket open already and working with support but was wondering if anyone else having issues
Could you describe your issue in a bit more detail @pliant crest ?
Yeah I was trying to submit my screenshot for the halloween event, how do i go about that? 😬
@runic parrot I'm unsure which event you are referring to.
Right click @tall flax and click "message"
Then attach your screenshot
Also, remember that this is only open to Residents of the US, Canada and Mexico
@celest panther just the game randomly crashes while playing. I have had it happen middle of looting, loading into a match, randomly throughout the game. Has crashed every single match I have played since new patch
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
@celest panther ive done a bunch of those that support provided with my ticket. Let me go through the rest and get back to you. Thanks
@celest panther now it works lol, thanks a bunch!
@celest panther other than port forwarding, which I cant do at the moment as apparently my fiance changed the router password lol, I made it up to reinstall and it still crashed. Reinstalling now
will keep you posted. Thanks
seems the crashing has gotten worse after the reinstall. Crashed in lobby, then crashed during match countdown. @celest panther are there any local log files I can peruse for some error or crash codes perhaps. I work in IT and spend a good deal of time scanning OS logs for issues
Mk ultra I crash all the time too.
pretty sure its a display driver issue
as I start reviewing my system logs
frustrating as its a damn brand new rig built within the last month on very modern and high end hardware]
gonna rollback my vid driver and see if it helps
survival pass level up is for next season ???
yes
I just got a crash, got the game today, and went into my first game, 15mins to the game it crashes...
hi.
i get a crash everytime im playing with someone. it happens when the game finishes. and i come back in the lobby. and i press READY, then it crashes.
its been happening since 2 weeks now.
i have already downloaded and reinstalled the whole game.
before the season 5 came.
any admin, please send me PM, as i might not be online later
Hello My name is mostafa My account in the game has been banned nwithout warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 5229513535
please any admin send me pm as i might not be online later
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
getting RTO(request timeout) when ever i enter in game
Hi Dear PUBG Dev Team. I have a problem with region.
When im play in PC PUBG i get evrytime RU server. Im not live in Russia
@tardy vessel @livid parcel @pearl shuttle @ocean shard @crimson cypress @shrewd cosmos @latent flare @celest panther
@viral monolith Do not tag multiple people
i need help dude
Can you send me a screenshot of you wearing the hoodie and without?
Ofc, after this game 😄
I am want report hacker. With video record. How ?
!report
Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support
don't you guys think the pinging is too much??
in #📯│general-announcements and #📝│patch-notes
Mute is your friend
My account has been banned from a week in pubg mobile and nobody is responding
please get me back my account any way
@celest panther So other than the port item on the list you provided I have done everything including fresh reinstall and I am still constantly crashing.
I get the following event log entry in my system logs
Display driver amdkmdap stopped responding and has successfully recovered.
so I am relatively confident its somehow related to the video card/driver
however it is only with PUBG that I crash. I play Borderlands 3 for hours on end, and League of Legends as well without issue
Help
!appeal
If you feel you were incorrectly banned please submit an appeal on our support website:
@pliant crest bro i am pubg mobile player
here there is only pc xbox ps option is there
Plz help
!pubgm
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
As the link states, this is not the discord for PUBG Mobile, so we are unable to assist you.
@celest panther sir plz help me
@celest panther OK so between disabling auto OC on my radeon settings, setting full screen mode, and rolling back to the July adrenaline driver I appear to be stable.
thanks for your help
what map is the deagle on?
all maps or map exclusive?
Network Lag detected is unbearable anymore on PS4
can we get some more anti cheat action at the start of season? This is ridiculous, I've seen more cheaters in two days than in one month.
and yes I press the report for them and then I never get the freaking message he was banned, even though he SUPER OBVIOUS like spraying ak with 6x from 500m and hitting EVERY shot, following through walls, etc.
Are you, by chance, playing TPP?
hello guys , how can i contact with a person who can tell me about my banned account ?
reposting. (since no one responded to my message yesterday)
hi.
i get a crash everytime im playing with someone. it happens when the game finishes. and i come back in the lobby. and i press READY, then it crashes.
its been happening since 2 weeks now.
i have already downloaded and reinstalled the whole game.
before the season 5 came.
sometimes it crashes before i press READY also.
!ts
First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/
This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm
why my game crash in esport mode?...
why is map selection not a thing for na?
Low playercount
does anyone know what would cause loss of control of character when landing in a hot drop zone? my friends character runs around looking at the sky for the first few seconds during the start of each match. anyone have an idea to fix this ?
so where do we post the screenshots at?
take a look at #📯│general-announcements
for general screenshots, use #247459649798930453
yeah it doesnt let me post my screenshot there rip
congrats
it takes some time for them to go through all the winners, sit tight
Thank you for the info! Also my twitch username is imurph. Just wanted to make sure I didn’t miss the dms or it didn’t go through
@hushed prawn could it perhaps be his freelook? Mine used to do that when i landed depending on if i hit the freelook key or not while parachuting. i would try to turn but since freelook was on i would just look around me and run straight. Oddly that one seemed to solve itself.
i dont think he is turning on free look... and his character seems to run and jump and do whatever it wants even if he is not pressing buttons... its very strange
almost like someone else is controlling his character
I live in New York and after the latest update patch, I'm getting bad pings. Why is that?
i am in dallas and getting bad ping
Is there a way to change the inventory on controller to "item" rather the new "time" sorting system? its awful and might make me leave the game.
has anyone had issues where their game client crashes only when filing a report?
I'm fairly certain the reports aren't being filed.... so I have to file a crash report which occurs when filing a cheating report
talk about a pile of munt
Unreal Engine... useless fit-all-tool
Do i totally need ps plus to play?
#🤝│community-troubleshooting im in indonesia , i have good ping at 30-40ms but why im, getting high loss packet at 20-30% what can i do to fix this?
hey all... why I can't use level up coupon from season pass ? it says locked in inventory...
Probably expired if you bought it last season
nope, its new coupon (reward for 3rd level of season pass)

@plain stratus it's a season 6 survivor pass level up card as the name suggests
Hi gamers.. I have an issue with my mic is not working at all during a game. I can hear my teammates but they couldn't hear me. I tried all fixes steps in settings and in game settings but nothing worked. Is there any of you are facing the same issue I have
i always report but nothing happened
@lyric river Please do not publicly call players out for misconduct, as per the rules in #📋│welcome-and-rules
i put a link because i can not put a photo
Hey mods and or devs. I just found a bug that lets you use an AKM off the side of a 2-seater bike.
@celest panther
Guys,after this update my game wont run
if someone knows how to fix it or something pls answer
hello we have set up custom to make the event at twitch disaster ping end of game please help all we ate ban
RAMMUS53 TEAM