#🤝│community-troubleshooting

1 messages · Page 158 of 1

median flare
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ola

kindred widget
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anyone else cant join channels?

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it just says connecting

viral monolith
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that'll be a discord issue

haughty crypt
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Hey guys does anyone play pubg using Geforce Now ?

jagged rivet
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does anyone know how to or why there is such a long input lag when i play? my PC just updated yesterday and today when i went to play PUBG and only PUBG it has some real bad input lag.

blazing carbon
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Anyone here that can help me?

spice crow
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Guys.. i am facing an issue with Vikendi Map.
First thing is huge FPS drops from very beginning
Second thing game lags and fails to load textures and details of building as soon as we drop. But after few minutes and few "freezes" it loads up only for that particular area.
Third thing- constant FPS drop and again texture and details of small shades and building don't load while looting or fighting.
That makes spotting enemies and taking fights difficult.

I have never seen these issues on any other map.
I have i5 9400f
GTX 1660
8gb 3000mhz Ram running at 2666mhz
Game is on HDD (that's 10 years old)

Please someone help.. please

coarse junco
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This sounds like the game is failing to load textures and stuff in time because your HDD is too slow

viral monolith
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can you make your #updates channels to be set as so we can connect them to a channel on our own servers to get updates(you know all of the posts from that channel) its a new discord feature and it would be really good if you could implement it please ?

deft frost
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This isn't the channel for stuff like this, but I agree, would be awesome :)

viral monolith
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thanks gab

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also

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a reall question

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for this channel

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i went to PUBG Lite website clicked on download all good here no country restrictions yet and than i checked the system requirements and maked sure that my laptop is powerfull enough and it is than i've clicked on download button again and the PUBG-Lite-Setup.exe file started to download and than when it finished i've launched it and it installed PUBG Lite Launcher afterwards i've launched the launcher, created PUBG account and logged into the launcher and than at first it showe up normally but than it quickly showed me the message saying that its not avaible in my region wtf
so how come i can download the launcher than ?
so i can have the launcher but not the game ?
this is so stupid

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also note my country is **Slovenia-SI 🇸🇮 ** and Slovenia is from **Europe-EU 🇪🇺 **

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so help me please

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if you can

void reef
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How to report trolls in this discord?

viral monolith
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@void reef @regal vapor

stone heart
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!appeal @haughty pelican

regal vaporBOT
haughty pelican
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I b mailed everywhere and have not been answered and I have paid a lot of money on the account I am very sad

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@regal vapor @regal vapor @regal vapor @regal vapor

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I am useing PUBG MOBILE

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@stone heart

idle tree
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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

idle tree
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@haughty pelican ^

daring egret
stone heart
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!pubgm @daring egret

quick chasm
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@viral monolith we are unable to help you with pubg lite related questions. If the launcher sais the game is not available in your region that means it is not available in your region, there is nothing we can do about that unfortunately.

This server is for PUBG PC Steam, Xbox & PS4.

Pubg lite / pubg mobile have their own servers and customer support.

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@void reef it is best to record a video of a player breaking the server rules in voice channels and report to one of our moderators or me.

frank sandal
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can someone help ?

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this is happend

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The global shader cache file 'C:/Program Files (x86)/PUBGLite/Client/Engine/GlobalShaderCache-PCD3D_SM4.bin' is missing.

Your application is built to load COOKED content. No COOKED content was found; This usually means you did not cook content for this build.
It also may indicate missing cooked data for a shader platform(e.g., OpenGL under Windows): Make sure your platform's packaging settings include this Targeted RHI.

Alternatively build and run the UNCOOKED version instead.

OK

quick chasm
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it looks like your Gpu does not support direct x 10 or 11 or whichever version is needed to start the pubg lite

frank sandal
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is it possible to solve?

quick chasm
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For more support regarding it I suggest you ask in pubg lite server. This server is for PC Steam and Console versions of the game

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!pclite

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

frank sandal
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thanks

quick chasm
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np!

oblique cedar
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when connecting to the game I get a "An error has occured" message then after that it pops up that servers are busy. Are they busy or is something wrong with my shit?

viral monolith
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turkey?

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turkey helper?

coarse junco
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!lang

regal vaporBOT
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Please use English in this channel, thanks!

oblique cedar
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where the fuck is an english channel

plush ibex
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why my game keep crashing?

cloud tapir
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When I’m in game and ALT TAB the volume of the game increases and that volume is much more clear and distinct. When I alt tab back to PUBG the volume reduces and is less distinct. I have adjusted all the suggestions that have been made on Google but none of those seem to fix this issue. Have any of you experienced this or have a solution? Thank you in advance.

shy breach
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How long will it take to fix the massive stuttering that appeared in the last patch?

viral monolith
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MAPS CATEGORIZATION

Add 2 Categories into PUBG for players
8x8 MAPS: Erangel, Miramar, Sanhok & Vikendi (For 3 & 4 Players Squad) / Slow Paced Players

4x4/6x6 MAPS: Erangel, Miramar, Sanhok & Vikendi (For Solo & Duos) / Fast Paced Players

Love PUBG,
Fuze XK
Link > https://forums.pubg.com/topic/369313-maps-categorization/

plain sparrow
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I am new to pubg ...in fact i have never played any fps and battle royale...can u help me...just recommend me top websites or YT channel to know how to play for beginners???

viral monolith
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@plain sparrow JackyWacky101 is by far(To my knowledge at least) the best youtuber when it comes to PUBG-tutorials.

cursive oxide
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do u need xbox one game pass or xbox live gold to play pubg on xbox one

viral monolith
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You need Xbox Live

viral monolith
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@mellow field Two monitors? Fullscreen mode? Do you have much stuff in the background, whats your CPU, GPU and Ram?

mellow field
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Ryzen 5 2400g 16 gb ram

viral monolith
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Whats your graphic card?

mellow field
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Vega 11

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Is integrates

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Apu

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1gb

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Vram

viral monolith
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Theres the issue, it works well as a GPU for daily workloads such as browsers, school stuff etc. But its really(!!!)below minimum recommended.

mellow field
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I tried it

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And i tried to set priority to high and it boosted my fps from 30 to 60

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In 900p with texture medium

viral monolith
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Thats great! @mellow field 🙂

mellow field
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But with some frames drops sometimes

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To 35-50

modest token
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"servers are too busy" ?

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worked now

solar eagle
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@plain sparrow itswtfmoses has a good beginners guide

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On YT

craggy compass
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Anyone knows how long it will take for intenional teamkillers to be banned?

dry sinew
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Where is the Xbox one channel?

balmy marsh
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Anyone feeling stuttering after latest pubg update or Nvidia drivers ?

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Huge Fps drops while engagements with enemy team also while switching to Ads

craggy compass
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@balmy marsh not really just had some server lags, and it was server cause everyone else had it to 😛 but not really on my own pc

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so maybe its you? or just the game atm.

viral monolith
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Min specs:

Processor: Intel Core i5-4430 / AMD FX-6300
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 960 2GB / AMD Radeon R7 370 2GB
DirectX: Version 11
Network: Broadband Internet connection
Storage: 30 GB available space``` Recommended specs:
```OS: 64-bit Windows 10
Processor: AMD Ryzen 5-1600 / Intel Core i5-7600K
Memory: 8 GB RAM
Graphics: Nvidia GTX 1060 6GB or better```
@mellow field You should be glad you're even able to start the game 😄
hoary fable
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rx 580 8 gb or gtx 1060 6 gb?
opinions

idle tree
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Both perform within 5-10fps of eachother

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so no difference really

hoary fable
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what about quality between this two?

idle tree
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Basically non existent. Quality depends on which manufacturer you purchase from really.

hoary fable
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thanks for info

viral monolith
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@hoary fable 580 got 8gb and performce better in like 80% of the titles.

hoary fable
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thanks...i got r9 390 8 gb and it died few days ago...now looking for something like that again

thin shoal
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Hi, I downloaded PUBG on my laptop.
After I copied all game files to my PC, steam redownload 20GB of the game again.

Any idea what happen?

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now I tried to run the game directly by open the .exe file, but stuck at first splash screen

tiny kettle
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Hi all..

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i have a problem when i left a match after death or chicken dinner. after every match i need to wait a lot of time for going back in lobby.. it don't happens when i use a different internet connection.. anyone can help me? anyone know what ports i need to open on my router ?

viral monolith
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hello
can anyone help me?
my rtx 2080 doesn't feel like running above 50% on ultra and i get 40-70fps
on low its even worse, 20-30% load

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@everyone

night pumice
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@viral monolith what's your CPU load? that may be bottlenecking the gpu.

viral monolith
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20%

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i thought so, i had ryzen 5 2600 and now i have ryzen 7 3700x oc to 4.3GHz

night pumice
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how about memory?

viral monolith
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still nothing

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memory 40gb ram

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2x16 + 2x4 ddr4 300MHz

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3000MHz my bad

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power supply 700watt

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drivers are new, windows is new

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high priority doesn't help

night pumice
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do you have a memory restriction

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for vram

viral monolith
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no

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i play other games just fine

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metro exodus, all ultra 180fps

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what's the reason pubg laggy

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and then pubg.... 40fps very low

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gpu doesn't want to work ig lmao

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i have gtx 1060

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fuckin laggy

night pumice
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do you happen to have msi afterburner installed? that can possibly show what may be holding the game up.

viral monolith
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go to dm

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what's the reason pubg laggy

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lag

azure viper
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koliko je pušenje?

jaunty rock
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anyone Admin is there _

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i need help

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my account was banded and i dont make Hakers

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i dont usr any hack

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where that Admin i need prof something in my acc

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why i get ban

coarse junco
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!appeal

regal vaporBOT
hearty harness
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!pubgm

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

tough vigil
prime edge
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@gleaming vector Can you nick me to MuddledGuy (that's my in-game)

gleaming vector
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@prime edge iamforThumbsUp

prime edge
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Thank you! ❤

viral monolith
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@tough vigil Have you monitored your temps, clocks and usage percentage for CPU/GPU

tough vigil
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@viral monolith no, but i have the temps on second monitor and cpu is 55°C and GPU 60°C all the time

viral monolith
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Yea. its the fact that you have two monitors(With different referesh rates I guess?), doenst matter if you use the second one for Discord and w/e. Unplug the second screen from your PC. @tough vigil

tough vigil
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both monitors are the same modell with 144hz

viral monolith
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Try removing it from your GPU (remove it physically), doesnt matter if its just "Show prio display only".

tough vigil
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ok i will try it tomorrow 😄 but last week my game work without lags....

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but ty for help

viral monolith
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Np. Be sure to run it in fullscren too.

kindred widget
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if theres any mods here squad 2 Protein0_o guy is trolling playing loud music and wont leave

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some1 ban him please

viral monolith
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PM @regal vapor @kindred widget

sick bane
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My game just randomly uninstalled for no reason???

viral monolith
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@sick bane Might have been that Steam just lost its location on the disk, press the "install" button in Steam and if it's just an allocation error Steam will find it during the "installation".

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Wont download or anything like that in that case(Since its already installed if Steam can find it)

sick bane
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ok

wraith herald
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Hey, what am I supposed to do if my challenge won't complete?

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I just did it several times in one game and didn't get credit.

vivid shuttle
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Can a dev tell me why I disconnect from a game I get stuck at the PUBG screen for several minutes before it loads me into lobby? I have reinstalled PUBG, I have verified files, reinstalled steam. Still the same issue. Has anyone else experienced this?

deft frost
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It's an issue related to your router's connection type

viral monolith
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@wraith herald It helps if you say which mission

undone snow
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@vivid shuttle I have the same issue!

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What do you mean router's connection type?

vivid shuttle
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@deft frost So what needs to be done to be fixed?

deft frost
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There's no known fix at the moment

vivid shuttle
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Awesome!

deft frost
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But.

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Some people have reported that pressing Backspace and then Shift+Backspace when on the PUBG screen helps

vivid shuttle
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Will try.

vivid shuttle
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Black screen

deft frost
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Try doing it multiple times

undone snow
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If you know this is a known problem, fix it?

viral monolith
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I just bought pubg on steam and my account is a new one. I played it for 22 minutes and then stopped for a bit. I log back on to steam and now I have an alert that my steam account is suspected of fraudulent activity. Pubg has been my only purchase and that too with my own debit card

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Is there any way to fix this or?

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Btw I made the account yesterday and it’s my first ever account

vivid shuttle
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Does anyone know how long it takes for a nickname to become available before I can obtain it, I'm trying to rebrand and it seems the nickname I need is taken but inactive. @ocean shard @shadow hill

viral monolith
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The game is not even in my library anymore

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I know it’s streams fault but has anyone encountered this before

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Cos I feel robbed of £27

tough harbor
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i dont think used nicknames will be available ever. it is saved forever unless the user decide to change it themselves @vivid shuttle

vivid shuttle
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Okay, thanks for your reply.

celest panther
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@viral monolith you need to speak to steam regarding that.

karmic tendon
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am having huge packet loss recently . tho my internet is fine to my knowledge

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50 % packet loss both sides

gloomy steppe
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Anyone knows how to fix the high ping ? This happend after the latest update. @here

shy breach
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Will they fix the stutter/fps drop in this week's maintenance?

signal basin
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@ALB#1346 Are you from switzerland?

supple socket
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Hello. I have long loading lobby after game. What i can do?

arctic cipher
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@shy breach thought am the only one experiencing that..

cedar marsh
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Also transforming those xxxx-updates channels would be nice.

timid spear
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I want pubg mobile discord please

fierce totem
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hey can i get an admin pls

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a guy in duos room 11 wont leave

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and he

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he's following me around

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would appreciate some help

stone heart
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!pubgm @timid spear

regal vaporBOT
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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

fierce totem
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is there an @ i can use?

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to ping someone?

coarse junco
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is it right now?

wraith herald
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Can I report a bug here?

viral monolith
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!pubg

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!pubgfi

elfin rapids
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@tacit crow HELLO MY ACCOUNT PERMA BAN BUT MU ACCOUNT STEAL HACKER USE THE HACK PLS DM

coarse junco
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!appeal

regal vaporBOT
woeful kelp
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Hey PUBG Discord mods, could u change the Type of the update and General informations channels to 'Annoucement Channel' so we can link it with our own channels, thanks.

celest panther
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There are no current plans to enable that

undone snow
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took me 10 minutes to get into the lobby after a match. I tried the backspace thing, I restarted the game, restarted my computer. NADA! You need to fix this.

low mist
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Fix the hit register on Xbox! Got 4 tags with sks upper body “blood spray” looked on pubg lookup and it said I hit him 3 times! My internet is on point game is fucked for a shooter just luck if it registers on 1v1s

lucid granite
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Sorry to break it to you @low mist but that's your own internet's problem

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What's your upload speed

timid spear
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@stone heart the invitation is failed or expired , how to fix that issue ?

low mist
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@lucid granite 220mbs download! 20mbs upload! Don’t think it’s my internet clearly desynchronise in the game! Like I said it’s luck if it connects or not

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18ms

idle tree
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High Upload / Download speeds != stable connection

gloomy steppe
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Guys, im having huge lag on PUBG only after the new update

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Anyone got any idea how to fix it?

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From 35ms to 140ms and packet loss 4%-10%

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I can play other online games just fine, its only PUBG

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@dense rover @indigo charm @livid parcel

whole saddle
#

Hello!
Just a quick notice: the @astral furnace is incorrect
I just got a message from it that I haven't played since 15 august,
though I played it yesterday.

viral monolith
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hi all

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can you help me how to play with the Turks

viral monolith
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Any one know a fix for the cursor appearing on screen sometimes when turning and also stopping you from being able to shoot 😦

woeful kelp
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I mean it doesnt cost u nothing but 2 clicks and it supports us? 😅 @celest panther

near egret
#

Hello My account in the game has been banned without warning and without cause
and I have not violated the terms and conditions of the game and I hope
that my account will be returned and removed from it. This is my account ID
(5265195390)

rigid silo
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i'm having some insane ping issues all the time, and packet loss from time to time

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Screenshots of the lag

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i'm lagging on both fpp and tpp

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Is there any fix for this latency bug?

celest panther
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!appeal @near egret

regal vaporBOT
dusty tendon
ornate osprey
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I have the update but still think the servers are down as when I go to login it says unable to connect or just crashes all together

viral monolith
celest panther
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!ts @viral monolith

regal vaporBOT
worldly pebble
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I bneed Help

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Troills in my chat

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Trolls*

viral monolith
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اكو عرب بالطيارة

plush ibex
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why in vikkendi map i got so much crushes>

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?

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like whenever i tried to join vikkendi it tells me game crushed

gritty pond
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is it right that the issue with the mouse delay is still not fixed??

signal basin
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are the devs aware of the high ping problem in Switzerland?7

thin shoal
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is it normal to PUBG does not utilize 100% of GPU?

viral monolith
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Hallo

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some admins here?

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so i have some problem

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I can't find support or admin contact

gritty pond
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well they dont answer me too

viral monolith
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Pro-tip: Don't ask for help. Describe your issue/problem, then ask for help.

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@gritty pond @viral monolith

gritty pond
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Can't u read ? Or u just stupid , no front

idle tree
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I suggest you re-read the rules laid out within #📋│welcome-and-rules @gritty pond. Specifically, the following rules:

• Be friendly and polite at all times.
• Show respect to everyone on this server, no matter their role.```
#

Failure to do so, can and will get you removed from this Discord.

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So with that said, respect the rules.

cedar marsh
idle tree
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From what i know, currently there aren't any plans to do this @cedar marsh

cedar marsh
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It's probably just a setting on the channel properties. And if you need a plan for it, it really shouldn't be that hard.

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You just need someone with channel edit permissions

idle tree
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Again, if it was going to be done it'd be done already. It doesn't mean it won't happen ever - it just means that currently it's not something that anyones looking at doing/enabling.

cedar marsh
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Again,, you shouldn't need a plan for changing something so simple lol 😛

idle tree
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Do i have to keep repeating myself? I made the point quite clear, really

cedar marsh
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You dont need to answer...

viral monolith
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@idle tree An idea would be to add a timed "pinned message"

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With ADR, SR, etc.

idle tree
cedar marsh
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Well... Maybe if more people ask for it, someone might reconsider... If you tell everyone to shut up, you'll never no what the community wants.

idle tree
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I mean - did i tell you to shut up, though? I just said that it is currently something that we have no plan to enable, lol

celest panther
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As dstlny said, we don't plan on enabling it currently

cedar marsh
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Can't plans change? Any reason why you wouldn't want to enable it?

celest panther
#

Yes, they can change. I'm not saying never, but for the time being it's not a feature we wish to use.

cedar marsh
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But why not? There isn't really a downside on enabling it. But we'll see in the future.

west ingot
#

so uh... why cant I change my nickname in this server?

stone heart
#

@west ingot Due to people abusing it in the past it's disabled. You can still get your name changed if you ask a mod to do it 🙂

glad mulch
#

Is this where I go to get help with in-game problems?

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I'm having audio issues, I can't pinpoint where sound is originating from anymore and it's a very frustrating experience. I can't even tell what direction someone shooting a "clean" AR 100m from me are. It all started when windows decided to activate "spacial sound" (right click the speaker icon) it took me maybe a month before I found out that this was what was making the audio un-playable, I changed it to the previous state. Now I just can't locate sounds. Anyone have any suggestions? I have updated drivers, and re-installed the game.

cosmic ice
#

What is wrong with this game? Crashing in Camp charlie everytime, and you people will blame my internet and router? Even my Teamate experience the Same crashing after landing in Camp Charlie (specially)? is there any fix or PUBG Dev blame our Rigs and ISP?

idle tree
#

We didn't blame anything nor did the developers - you're just putting things into peoples mouths.

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I sugges you go through our troubleshooting guide, and see if any of those steps help

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!ts

regal vaporBOT
idle tree
#

@cosmic ice

glad mulch
#

Is there a better forum for troubleshooting?

tawdry bramble
paper mica
#

Hello, I finished 2 daily quests during the last game but when i went back to the lobby... they are in the same state as if the last game didnt count. I reloaded the lobby, no change, stopped and restarted the game, same.
Any idea ?

ornate osprey
#

The peek bug is still going for Xbox the glitch is after 3 third person firing out of no were your character starts to peek the other way witch gives your enemy a good advantage

paper mica
#

Doing another game and finishing the quests again worked btw

urban ether
#

Some wacky stuff with scopes after 8/27 maintenance.

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This is while in hold to ADS. Was able to replicate in training mode instantly.

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Only occurs when prone

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@astral furnace

astral furnaceBOT
#

So sorry, I didn't understand that! Try out one of the buttons below to get me going again.

[Help] [News]

#

So sorry, I didn't understand that! Try out one of the buttons below to get me going again.

[Help] [News]

urban ether
low mist
#

Before the update I complained about hit register not working right! I’m more than happy to say that problem is fixed thank you

idle tree
urban ether
#

Yup. See it now. Thanks @idle tree

thick plover
#

6/6 games tonight die by cheaters

deft frost
sick bane
#

Scopes are incredibly broken when proning

idle tree
#

@sick bane

wet lynx
#

I cant remember the last time I prone scoped . I just think it's a death wish . What's actually happening when you scope then just goes black or something ?

idle tree
#

Nope. It's just bugged.

viscid basalt
#

Wat is the tip of playing PUBG

wet lynx
#

The best tip is dont die . There is no better tip.

viscid basalt
#

thx

lyric river
#

i won a match and when i look to my information i did not found the win?

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any slotoution

tough harbor
#

where did you look

gaunt ember
#

how to fix (it is unavailable in your region) in pubg lite pc ?

lyric river
#

@tough harbor My Statistics

tough harbor
#

made sure you're on the right tab? TPP or FPP? squad duo or solo

lyric river
#

yes iam sure at all

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you wanna server number or somthing

tough harbor
#

whats your in game name?

lyric river
#

same of discord

tough harbor
#

and when did you win this dinner?

lyric river
#

before 1 hour and 15 m

tough harbor
#

hmm you have the server id for that match yeah?

lyric river
#

yb

tough harbor
#

probably drop it here so the community team can have a look. ive had instances when my match didnt count as well, but thats when i failed to authorize to external provider upon leaving the match.

lyric river
#

OK

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ID IS: 454A2B

weary warren
#

Where are you looking for information of your win?

lyric river
#

In My Statistics

weary warren
#

This PC or Console?

lyric river
#

Pc

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When I won the game was not counted

weary warren
#

Was it a custom game?

lyric river
#

no was a normal match

#

Duo fpp

#

And my teammate did not count for him

weary warren
cosmic ice
#

Hey PUBG Dev ! We won a Game in DUO FPP and it does not count yet, Morever non of our last 7 games is counted in Statistics and same goes for my teammate also in DUO mode. Please tell us fix as soon as possible .

weary warren
#

We're aware of the issue and it has now been resolved.

cosmic ice
#

wow, Great news. Thanks!!!

lyric river
#

it does not count yet to me

celest panther
#

Please be patient. Missing data is still being recovered, however any new matches should show as normal

lyric river
#

ok good luck

cosmic ice
#

Same for me too. its almost 6 hours ago but its okay still waiting...

lucid granite
#

Hello

#

I'm having extreme ping issues

#

Ping reaching 1,800ms

#

Other games are at the regular 40-70 mark

lucid granite
#

Bump?

#

If bumping is a thing

#

Or whatever

#

But I still need help

#

2 hours later

idle tree
#

Is this happening in every match? @lucid granite

lucid granite
#

yes

idle tree
#

And it's constantly in the region of 1800ms~ or is it spikes?

lucid granite
#

constantly between 900-1800

#

There are "inverse spikes"

#

every 15 minutes it drops to normal ping for ~3 seconds

#

then back up

#

it is definitely unplayable

idle tree
#

Have you tried playing with a mobile network (hotspot, tethering), for example, to rule out a local network/ISP issue?

lucid granite
#

Well no but I'm sure it's not a network/isp issue

#

as other devices are just fine

#

as well as other games

idle tree
#

Will have to test that out - just to make doubly sure. If it's fine with a mobile network for example, that leads to something either locally on your PC, locally on your network, or something along the lines of ISP routing

lucid granite
#

can't

#

my pc doesnt have wireless capabilities

low mist
#

@lucid granite must be a problem with your internet

lucid granite
#

i'm using an ethernet cable

#

nope

#

i'm 100% sure it's not

#

my internet is fine

#

this happens every update

#

it's really infuriating this lack of coherence in the dev team

idle tree
#

Most devices allow tethering via USB

lucid granite
#

where every update introduces more bugs than fixes and additions

low mist
#

What platform you playing on?

lucid granite
#

PC

#

As I said:

#

my pc doesnt have wireless capabilities
i'm using an ethernet cable

#

It's kinda complicated to explain but I don't have mobile data

#

It's subscription based and optional

#

And I don't have it on my phone

idle tree
#

Ah - i see. @celest panther - any other suggestions?

low mist
#

It’s fine on any other game but pubg?! Does it make you lag a lot on pubg ?

lucid granite
#

I don't understand Does it make you lag a lot on pubg ?

#

But if it's what I think you're asking

#

I have 1800ms ping

#

So I suppose you might imagine how laggy it is

low mist
#

With your ping being so high

lucid granite
#

I can't even move

#

It takes almost 2 seconds to register one command

#

So yeah it's absolutely unplayable

low mist
#

Any your friends that you play with having the same issue ?

lucid granite
#

One of them, yes

#

He lives in russia

#

Ever since the hotbreak

low mist
#

Could try and uninstall the game and reinstall it back on your pc might work worh a try ?

lucid granite
#

oh goodness me god no

low mist
#

*worth

lucid granite
#

i have a 200KB/s connection

#

Oh seems like the ping is fine now

#

Nevermind

#

False positive

low mist
#

Lol

lucid granite
#

It's one of those inverse spikes

#

I suppose I'll play Minecraft then

#

Actually FIFA 19 will do

#

Until the next update/hotbug

low mist
#

I play on Xbox and the hit register was shocking but since the new update it has been fixed! Until the next update loll

steel garden
#

what is this "failed to get token from xbox" ?? cant connect to game

deft frost
cosmic ice
#

its have been 16 hours ago and my DUO FPP Stats are not properly recorded in Statistics. Where is my 18 kills Chicken Dinner in DUO? EATEN by bugs or what? You guys said that its has been FIXed but it was just a rumours... still i didnot got my Won game stats + previous 7 games stats as well.

tough harbor
#

it is a known issue with API and are being brought up to respective teams

cosmic ice
#

mine stats are still missing??

celest panther
#

@cosmic ice Where abouts are you looking that isn't showing your match?

cosmic ice
#

in my Game Season DUO FPP Mode and its since almost 20 hours ago, and still its does not count yet in this Mode. However, Today games are added to the Stats but missing my previous 2 win and 7 games stats.

celest panther
#

There was an issue with the API around that time which would have meant the ingame data wasn't updated for matches completed in that period

#

the team are working to restore that data.

cosmic ice
#

please, I will be very Thankfull, if the Data is restored. Pleasure !

viscid basalt
#

Where have the best loot in sanhok??

solemn veldt
#

@viscid basalt The whole map is filed with good loot...

viscid basalt
#

Ok

fervent flint
#

salam

#

kesi irani balade?

#

im iranian

carmine sparrow
#

what are the best equalizer setting for pubg

idle tree
#

No equalizer. Just get used to PUBG's audio as it is. No need to artificially raise certain sound ranges.

carmine sparrow
#

ohh thanx

shy breach
#

Can't start PUBG, i need help

idle tree
#

Any errors? @shy breach

shy breach
#

no @idle tree
I open it and it doesn't react, it doesn't open

#

yesterday it worked perfect

idle tree
#

Tried verifying the files via Steam?

shy breach
#

yes

#

i am installing it again

idle tree
#

Hmm. Maybe that might help

#

if it doesn't, then go ahead and go through our troubleshooting steps

#

!ts

regal vaporBOT
idle tree
#

Then, if those don't work, we can assist further

shy breach
#

thanks

viral monolith
#

the game was closed unexpectedly . it will launch as safe mode, please contact us if it dosen't solve the problem.

#

help me pleas

quick chasm
#

@viral monolith Can you give me more info about the issue. Are you playing PUBG PC Steam version?

viral monolith
#

pubg open beta lite

quick chasm
#

Hmm, you will have to ask in pubg lite discord, this server is for PC Steam and Console versions of the game

#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

quick chasm
#

there is the server link for pubg lite : )

lost reef
#

Anyone having problems launching squad games, about 3 different times last night we couldn’t launch a game. The launch button would be grayed out and sometimes I would launch but my teammates couldn’t see my yellow check and the the game would lock up

ionic pond
#

Sup guys. I currently have a problem launching the game. It launches but only pass the pubg logo in the beginning as well as the sponsors. Further from there i get a black screen. When checking in task manager it says that "TsIGame" is not responding. I checked pubg support for some solutions but none of the stuff they mentioned worked. I also submitted a ticket but haven't received a response yet. Do you guys maybe have any idea how to fix this problem? Thanks in advance.

#

Btw it is the pc version (steam)

grand geyser
#

Okay so audio is definitely broken after this patch. I'm hearing the plane and sniper shots and stuff from way different directions than they should actually be coming from and it just got me killed.

flint drum
idle tree
bold dagger
#

why is my PUBG

#

taking forever to start

#

and the lobby is so laggy

#

this started with the last update....

hexed torrent
#

Hi guys, I have the game files, but missing the last update I need to work to restore the game until the last update only updated not download the game from the first

#

any one can tell me ho to do this?

woeful kelp
#

Hey i have huge frame Drops since the last update, specs: RoG RTX 2070 OC i7 9700k Octa core, 64gb tridentz RAM 3200mhz Frames at hot drop 20, frames in general 70-90 setting all low beside Texture ultra. Any known issue?

viral monolith
#

@woeful kelp Using MSI Afterburner?

alpine birch
#

Hey, I have MSI Ds502 headset.... i face difficulty to hear enemy footsteps? why is that

woeful kelp
#

No @viral monolith

waxen socket
#

bought the red and black beryl skin, took my money and said its purchased but it's no where in the customize menu.

ocean raft
#

i think pubg is broken 😄

waxen socket
#

This is irritating me lol

weary warren
#

@waxen socket What's your IGN?

ocean raft
#

i just unlocked the corseted inquisitor dress and its no where to be seen too...

weary warren
#

Again, IGN?

ocean raft
#

skunkedup

waxen socket
#

sureuken @weary warren

weary warren
#

@ocean raft Did you make sure to press claim?

#

I see it in your inventory

ocean raft
#

yep i sure did

weary warren
#

refresh the lobby and check again.

ocean raft
#

ok thanks i got it now

weary warren
#

Next time, be sure to refresh and check

#

It usually resolves the issue

ocean raft
#

yeh i did like 4 time`s then i restarted the game

waxen socket
#

I'll check when I'm out of a match

weary warren
#

I see Edburg's Beryl in your account.

slow oyster
#

Guys i have a problem my reward of the battle pass dosn't appare it said servers are too busy and it dont gives me the REWARD

waxen socket
#

Yeah I just got it, restarted. for a while there nothing was showing up even when I was restarting.

craggy sand
#

I couldn't claim my rewards for level 100 and I'm missing BP for 3 Blue Coupons.

#

It says that I claimed them, but they aren't there.

slow oyster
#

yeah

rocky silo
#

season pass mission missing in lobby and im not getting my 72 level season pass reward

viral monolith
#

kkh0511

slow oyster
#

dude the mivro uzi skin does not appare

#

fuck

rocky silo
#

wheres my level 72 pass reward ?

tough vigil
#

my lvl 100 also away

#

seems bug

toxic inlet
#

the battle pass isn't showing up for me

#

and i unlocked a skin

#

claim it but it wasn't claiming

#

so i restarted my lobby

#

and now the battle pass doesn't shows up

tough vigil
#

same for me cowlor

toxic inlet
#

i think it's impossible

#

you lost your friend

slim wharf
toxic inlet
#

sad noises

weary warren
#

Please do not tag member of staff if you do not require game support. @slim wharf

toxic inlet
#

if you can read my messages above

#

i need game support

weary warren
#

We're aware of the issue and looking into it.

#

This is not the right channel, or even the right Discord for this, please do not ask in here again @viral monolith

tough vigil
#

i have to start 5 times pubg @ steam until my game starts... is that normal ?

weary warren
#

No, it isn't. Has it happened more than once, on different days?

#

Or just today?

tough vigil
#

its the last 5 days

#

for my friends aswell

weary warren
tough vigil
#

ok

modest token
#

@weary warren any ETA on the battle pass fix?

weary warren
#

Please refer to the announcement channels as they provide the must up to date information.

slim wharf
weary warren
#

Sorry Piers, I can't read Turkish.

slim wharf
#

ok wait me 1 min

woeful kelp
#

Hey i have huge frame Drops since the last update, specs: RoG RTX 2070 OC i7 9700k Octa core, 64gb tridentz RAM 3200mhz Frames at hot drop 20, frames in general 70-90 setting all low beside Texture ultra. Any known issue?

#

Question*

slim wharf
weary warren
quick chasm
#

@tough vigil
Try clearing your steam download cache by going to steam settings-> Downloads -> Clear download cache

Then verify the integrity of game files by right clicking pubg in your steam library -> Properties -> Local Files -> Verify integrity of game files

quick chasm
#

@tough vigil If the issue persists then type CMD in the windows search bar and open it as administrator and type the following command: sfc/scannow
It should check and fix any corrupted files

Note: If you are using windows 10 than you have to use another command before sfc/scannow.

Open cmd as admin then run this command

"DISM.exe /Online /Cleanup-image /Restorehealth"

Once done, run the "sfc/scannow" command.

distant current
#

@quick chasm wanted to claim the lvl 68 reward a few hours ago from the reward screen and it just kept loading,so i restarted my lobby and tried claiming again,and it is showing me that it is claimed.However the item is nowhere to be found in my inventory.

#

any fix for this?

quick chasm
#

@distant current please take a look at out #📝│patch-notes channel. The team is working with steam to resolve the inventory service issue.

shy breach
#

same for me @tough vigil
I need to give it 5 times to start for the game to open

tough vigil
#

@shy breach i restarted steam and repaired the game. this fix it for me

shy breach
#

restarted?

#

unistall steam? or what

#

@tough vigil

tough vigil
#

restart steam and check pubg gamefiles and repair it in the library

glad sigil
#

hey guys i need your help,my charakter is auto moving ,aiming.....on pc and i don`t know how to fix it,no youtube videos to that issue

celest panther
#

I'm not understanding your question. Can you provide me with some more detail?

hybrid urchin
#

I am getting an error saying Windows cannot access specified device , path or file.....whenever I run pubg

viral monolith
#

reported banned

#

frist time 24 hours

#

next time 7 day

#

next day 14 day

#

last day vac banned wtf

hybrid urchin
#

@viral monolith This is the first time I have installed pubg...I haven't even played it once

viral monolith
#

3.5k hours played

#

all skins

#

all gold plate skins gg

cosmic ice
unreal patrol
#

oke sorry

regal pulsar
#

@halcyon spruce how can i buy m416 skin

paper mica
#

Hello, if you leave a game because you're dead before your quests get updated after completion, then the game do as if you didnt do the game?

paper mica
#

Okay, so i did another game without doing my quest, but surprise, after finishing this game, my quest was done. A bit strange but better than nothing i gues oO.

jaunty mist
#

there is bug in vikendi when the network environment is poor if u stick to wall u can see everything thro wall !

modest token
#

jesus fucking christ the game crashes every few minutes now

#

game crashed 4 times in one game

#

never happened before

idle tree
#

!ts

regal vaporBOT
tough harbor
#

missions are tracked in real time. so when you finished it in a match before dying or even after dying, then its gonna be saved. @paper mica

pulsar rampart
#

Anyone else having issues searching for a game once you invite a teammate? Only one person registers as ready up.

shrewd stream
#

i m getting this problem in pubg "your browser does not currently recognize any of the video formats available" how to solve it? please anyone reply

karmic field
#

As of yesterday my game will not open, when I click play in steam it says its running then goes back to saying that im not in game. any ideas?

fathom pasture
#

Anyone having performance issues in erangel?

#

I am having consistent frame drops only in erangel

regal pulsar
#

Anyone know that how can i buy m416 skin

minor parcel
#

constantly such a mistake help 406.1.1 error

lone cave
#

@karmic field Try verifying the integrity of your game files. Go to steam>right click pubg in your library>click properties>verify integrity of game files

short flower
#

is anyone else unable to load into the lobby?

#

i get kicked for 'Duplicated'

plain stratus
#

@karmic field same here... game starts @5th-10th try.... @lone cave verification nor reinstallation didn't help

placid salmon
#

Hi, does anyone have experience with the replay system? Is it possible to jump from key frame to key frame?

slim wharf
#

we are 3 people

#

but the duo makes the game mode

shy breach
#

its a bug

#

you need restart pubg @slim wharf

vocal lagoon
#

I'm having the same issue as @karmic field starting the game a bunch doesn't help

quaint sigil
#

does anyone have problem after you start you get a lost connaction to host?

keen prawn
#

why my pubg crash after landing? i already verify game file but not working, does anyone having a same problem with me?

viral monolith
#

@keen prawn whats your cpu/Gpu and ram? And what are your ingame settings?

#

hello

#

@here

#

@here hello i need help

#

@here i cant /download pubg lite

keen prawn
#

i3-8100, rx560 4gb, 8gb ram, all very low setting except view distance @viral monolith

viral monolith
keen prawn
#

okay thanks dude @viral monolith pubg

lost reef
#

Anybody with a 2080ti finding the latest nvidia drivers have given a decrease in FPS ?

viral monolith
#

Using MSI Afterburner? @lost reef

lost reef
#

Nope

#

I went from 162 all ultra to mid 140

#

And micro stutters which I’ve never had before

random moss
#

alo

#

helllo

#

admin plese rep me

#

plese

glossy flax
#

i need halp

#

my pubg wont launch at all

#

damn not one person that can try to help

karmic field
#

any updates on the game not launching, still having this problem on day 3

quick chasm
#

Hi guys
This may help resolve the issue:

Step 1 for windows 8.1 and older
Type CM,D in the windows search bar and open it as administrator and type the following command:
"sfc/scannow"
It should check and fix any corrupted files.

Note: If you are using windows 10 than you have to use another command before sfc/scannow.

Step 1 for windows 10 users
Open cmd as admin then run the following command:
"DISM.exe /Online /Cleanup-image /Restorehealth"
Once done, run the "sfc/scannow" command.

Step 2: Clear steam download cache
Open Steam -> Settings -> Downloads -> Clear Download Cache

Step 3: Verify the integrity of game files
Open Steam -> Library -> Right click on Playerunknown's Battlegrounds -> Properties -> Local Files -> Verify integrity of game files @karmic field @glossy flax

#

@lost reef that may be the cause of the new "latency mode" that replaces the "max pre rendered frames" line in 3D setting. If its set to On or Ultra it can cause stuttering. Not sure how it works when its on Off

random moss
#

What about me, I want to go to my server

#

plese

karmic field
#

@quick chasm thanks will try it out

upbeat bronze
#

hey guys
i need help for a s12k mission. would somebody join ? i offe rmyself to help aswell
need 3 guys

lost reef
#

@quick chasm I’ll give it a try, thx

viral monolith
#

My pubg is stuck at CONNECTED WAITING FOR RESPONSE after pressing the A button. I'm on Xbox

viral monolith
#

Ping me if you can find a solution thanks

vivid flax
#

@quick chasm iss that 100% accurate? i have latency mode set to ultra but no issues with stutters

idle tree
#

Yes. It is.

#

Just because you aren't getting any stuttering with this mode enabled, doesn't mean others won't.

quick chasm
#

It depends on how a certain system works/behaves/performs @vivid flax

Not all hardware performs the same therefore different solutions and settings would perform differently depending on a system :)

viral monolith
#

Invitation link please

coarse junco
#

!invite

regal vaporBOT
echo rune
#

i'm turkish can you help me

#

Please

glossy flax
#

steve im trying the thing rn i'll let you know how it goes

#

@quick chasm ok it seemed to work

plain stratus
#

so your advice isn't working as fix for problem with launching of pubg 😄 tired all the things but no luck with that... I see that BE service and BE launcher will start in Task Manager and after short while it closes without lkaunching a game... I am lucky sometimes and launch game on ~10th try... @quick chasm

#

there are no logs of PUBG or bE in event viewer, so I can't debug any errors

glossy flax
#

ok yeah it seems to not work

halcyon panther
#

Anyone else experiencing massive fps drops?

#

from like 130 to 25 fps

#

Every 10 seconds or so

oak hound
#

i have screen tearing, i feel like its because of my processor though, i have an i5-4670k and running at 3.8 ghz, but i have no fps drops as of yet though

viral monolith
#

My pubg is stuck at CONNECTED WAITING FOR RESPONSE after pressing the A button. I'm on Xbox

#

@halcyon panther me

viral monolith
#

Factory resetting my router isn't helping aswell, that's wonderful

modest token
#

!cmds

#

!commands

regal vaporBOT
#

@modest token, Available commands: !ping, !pong, !steam, !br, !report, !invite, !roc, !forums, !winner, !appeal, !pubgm, !bugreport, !sfr, !suggestions, !jobs, !soon, !support, !ts, !lf, !pclite, !lang, !guide

modest token
#

!report

regal vaporBOT
modest token
#

!sfr

regal vaporBOT
modest token
#

!support

regal vaporBOT
oak hound
#

i get screen tearing, was wondering since im thinking it may be the CPU, what CPU with GHZ are you running because i have a i5-4670k running at 3.8 ghz, i may need to upgrade it, but i know my 1070 should be more than good for this game, my build is coming up to 8 years in febuary and am thinking of getting a new build with a micro ATX

viral monolith
#

Its your screen and your refresh rate @oak hound

oak hound
#

this is the only game that does it, it is jumpy, im running a benQ with 1920x1080 at 60hz. so i know it isnt the monitor

viral monolith
#

Do you even know what screen tearing is?

oak hound
#

sorry i meant to say jumping frames, it skips around mb

viral monolith
#

Well, your CPU is old and I guess you are playing with bad ingame-settings, resulting in regular fps drops, stutter etc.

oak hound
#

i run the lowest in all my games

modest token
#

!suggestions

regal vaporBOT
modest token
#

!guide

regal vaporBOT
oak hound
#

ill give her a shot later then

oak hound
#

didnt do anything, ill have to most likely just build a new PC oh well, im going AMD this time anyways, its a 7 year old PC im not surprised, but i can run my VMs for school anyways

viral monolith
#

My pubg is stuck at CONNECTED WAITING FOR RESPONSE after pressing the A button. I'm on Xbox

modest token
#

game crashing constantly

#

tried everything

#

any tips?

#

well except for reinstall which im gonna do now

dreamy wraith
#

Any tips on helping with fps drops

oak hound
#

what are your specs @dreamy wraith

#

with clock rate as well for your CPU

shy breach
#

@dreamy wraith
the game is going very badly since the last patch, let's hope they do something

#

a doubt, 1 week ago the challenge of the skin of the mini was wrong, it was only with compensator, has this been fixed? and it serves to finish off? Or should we kill and finish off with the mini?

oak hound
#

If it makes you feel better I can't get into a vikendi map like ever lol

#

And right now I'm trying to oc my cpu in hopes I can run my game smoother, although a 7 year old processor is due to retire soon lol

karmic field
#

@quick chasm Just wanted to let you know I tried those steps and my game still doesnt open until like 15 tries later, i think its steam not pubg as im pretty sure it happened after steam updated last week

mossy dome
#

Hello, can someone help me ?

#

After I launch the game it stuck at initializing

#

PC

#

@everyone

viral monolith
#

What happens if I delete my save data for pub

#

Pubg*

#

Are you

1. Running as admin.
2. Running in "Disabled fullscreen optimization"
karmic field
#

For anyone wondering, I went into the compatibility settings and put run as administrator on Steam itself and that fixes the problem.

#

For pubg not opening problem

plain stratus
#

@karmic field tried it, but it didn't help

#

I posted a video on official forums that be service only starts and closes after a few seconds

cobalt bridge
#

Help,my game dosent go past the loading

#

And even if it goes the texture is blurry and the fields are blurred too

#

My hdd temps are 41 degree c

#

In on pc

#

@everyone help please

humble raft
#

why game loop cannot do anything for hacker.
only emulator player can face hacker.
In one game there is 10 to 15 hacker.
We can not play proper pubg game.
please do something.

plain stratus
#

@humble raft thi isc PC/Console discord... not PUBGM 😛

humble raft
#

@plain stratus oh sorry. can you talk to pubgm corporation to this matter. For us.

plain stratus
#

? are you mad ?

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

modest token
#

my game is constantly crashing now on startup after reinstalling it

#

this is unacceptable

#

what do I do?

#

@weary warren

cobalt bridge
#

@modest tokensame,even if it does not crash it doenst go beyond loading screen

modest token
#

yeah there are so many having these problems now and theyre doing nothing about it from what I can tell

cobalt bridge
#

@modest tokenyea

oak hound
#

im still getting choppy movement for myself even after OC over 1.0 from 3.4 ghz to 4.4 ghz, 4 cores

oak hound
#

So I have never used AMD proceessors before, and i never understood the reason why there was an error saying it may need to be updated or it may be uncompatible, if someone could explain this more for me, that would be nice, thanks https://pcpartpicker.com/list/j2GpxG

viral monolith
#

The AMD platform called AM4 has run through 3 generations which are very different to each other. So to be able to actually use an older chipset motherboard (Not all manufacturers) you have to install the newer BIOS version (Version 1 for 2600 wont work with the 3600, so you need to place a CPU in the socket to install the newer the newer BIOS, which is "backwards compatible") @oak hound

#

You can play Xbox 360 games on Xbox One, but you wont be able to play Xbox One games on Xbox 360.

oak hound
#

@viral monolith got it, thanks sounds 100% more simple lol

viral monolith
#

Yea, it can be a bit fuzzy to understand when words in "the mobo" context are thrown around 😛

shy breach
#

I have too much stuttering, what can I do?

lavish latch
#

anyone else having insane lag over the last 3-4 days? Every other game I play is fine, but PUBG just sucks with lag

cosmic ice
#

@modest token and @cobalt bridge they are not replying on crashing issue even half of my community is facing this issue of crashing at Hot drop places.,, but instead they guide us to fix this issue they will blame my Internet latency for this crashing issue.

spark fiber
#

Why pubg reset my firing settings automatically in every few days

mental grove
#

Why am I the only one who gets ignored I keep posting and I keep getting ignored

vital granite
#

Hello

#

Anyadmin here !?

coarse junco
#

Yes, just write your question

near egret
#

I want to delete the account link from game canter

civic flower
#

ex

#

i need some hlpe !

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

idle pawn
#

HELLO

wicked arrow
#

hello

rugged kite
#

I crash too much while playing the game. What should I do?

#

Typically, there are many crashes during war mode.

#

The PUBG CRASH REPORT window opens and exits.

#

Attempts to set up virtual memory or execute administrator recommendations have failed.

oak hound
#

was there no error message?

shy breach
#

Will you fix the stuttering with the maintenance? please answer me, to know if I start crying right now

oak hound
#

i hope they do

shy breach
#

praying i'm

summer girder
#

Will the maintenance fix the fps drops? The game is unplayable for me and many people for almost a week. Dropping down to 5-10 fps is no joke when you had over 90 in other patches.

woeful kelp
#

serious question, why is there a laser pointer on the 2x scope when u cant use it :p

viral monolith
#

@coarse junco since the last update my ping goes to 500 and it stutters then for a few seconds every few minutes please can you take a look many people are facing this issue, and the game crashes a lot 😦

viral monolith
#

I should not go through so much trouble to play a fucking game. Factory reset my entire Xbox. Reinstalled the game. Factory reset my router. Hard reset my Xbox 2 times so far. Deleted save data. What else can I do? Support isn't being helpful

#

It's been what 3-4 days since I last played a match come on guys Jesus

fallow lance
#

What's up with me getting 120-155FPS during the lobby phase, but after landing with parachute having a constant 60-80FPS ?? (For the rest of the game)

#

Specs: CPU: i7 6700K GPU: GTX1080 RAM: 16 GB Memory: 500GB SSD Monitor: C24FG7x (1920x1080@144Hz)

#

Have latest nvidia drivers. Re installed PUBG. Went through numerous optimation workarounds.....

#

Been like this for past 2 months

idle tree
#

What is CPU usage looking like during the match? @fallow lance

fallow lance
#

first core around 50-67 %

#

just recorded a clip. Will post a screenshot of it in a sec

idle tree
#

ight. I'd start off moving back to a clean, known good Nvidia driver - like 431.60 (clean install when installing), some people have been having issues with stability and such on the latest drivers. And in that screenshot the 1080 is barely even working - at 36% usage?

fallow lance
#

yeah in lobby it's 50% usage. And during the game it's around 30%

viral monolith
#

Yup thanks

barren crescent
#

Server down for PUBG Xbox?

fallow lance
#

I've downgraded my nvidia drivers in the past, but they haven't been that succesful

#

in january I found that 417.71 worked the best. But It didn't help with the stuttering

idle tree
#

Yeah, that's a bottleneck of some sort. And given your CPU isn't even hitting 100%, i don't see why. Have you tried turning up some settings? Engines will normally only really use as much GPU/CPU as they need for given tasks/settings, though you should be hitting upwards of like 140+ most of the times regardless with that setup

fallow lance
#

this test was using mostly very low

#

I'll go full on ultra and do the same

idle tree
#

Yeah, it'll be interesting to see the difference. At Ultra, you'll be offloading far more work to the GPU. Could just be at 1080p it really isn't having to work all that hard - generally at lower resolutions the CPU works harder

viral monolith
#

Will the public test server do anything or should I not even bother?

idle tree
#

Test Servers give the developers needed data, and allows them to track down critical bugs - as well as acquire feedback on changes. Though, it's upto you if you want to get involved in that or not

viral monolith
#

Could I atleast play there?

#

Because it seems like the base game doesn't want me in it.

celest panther
#

@viral monolith at the time of your message the servers were under maintenance. They should be back up now

tidal lava
#

i have a question...

#

how is it possible ... for my target to have no helmet, vest , or pan... have me open up on it and do 117 pts of dmg, the only target i fire on in that match, and the target DOES NOT DIE. how is that possible?

tough harbor
#

he healed?

tidal lava
#

nope. all happened in a few seconds... and then i was dead.

#

he was looting me / killing my team mates

tough harbor
#

whats your ingame name?

celest panther
#

Sounds like he healed to me. Could have been fully boosted at the time

tidal lava
#

he'd have to heal within the 1-2 second window in which we are exchanging fire.

#

i've seen this happen a couple of times, where i engage a single target... i die... check damage and find i've done more then 100 dmg on the single target, which did not die (shouldn't 100 dmg == knock/insta-kill?)

oak hound
#

did you check the death cam/replay?

#

from his POV

tidal lava
#

yes. i hit him with 2 shots (which total 117 dmg according to post play details) then fires at me, from the hip while pointing to the left of me... and hits me with every shot

stone heart
#

What is your IGN? Can PM me it if you don't what to post it in the channel

viral monolith
#

@celest panther is it still on maintenance?

#

If not there's no good reason for the game to not open for such a long time

viral monolith
#

How @viral monolith

#

Nvm

mighty narwhal
#

when is pubg lite coming to scandinavia?

viral monolith
#

i cant join games , i got network lag while in a game and after that it just get stuck in the loading screen , anyone with a solution

#

tried reinstaling

#

connection timeout 6.1.100 -

vivid flax
#

is there something wrong with servers?

everythim it says the servers are busy

mossy raft
#

same isssue here with struggling to get in the lobby, says the servers are too busy, or failed to authenticate from external provider, but steam is fine

vivid flax
#

i get it when loading lobby after i start the game up

#

was perfectly fine this afternoon..

mossy raft
#

i got on just keep retrying i gues

vivid flax
#

yeah. just connected now.

#

try again.

#

mb restart the game

mossy raft
#

yeah

viral monolith
#

What are the pubg support working hours that I may get a response?

idle tree
#

When did you send your ticket off? @viral monolith

viral monolith
#

Over 24 hours ago, but I just want a general idea of their working hours, so I know when to expect an email

#

They have been consistently replying though, I'm happy with their service

idle tree
#

Normally within 32-48 hours they respond, depending on how many tickets are open and such.. I don't know the working hours of these guys though - @celest panther - do you?

twin saddle
#

how do I report someone?

#

for griefing in the discord?

#

@gleaming vector

gleaming vector
#

Like that.

#

Except we kind of need more information.

odd quest
#

Hello How can I contact PUBG MOBILE Technical Support?

paper valve
#

Getting massive lag spikes that are freezing my game, on sanhok, anyone know why

#

its happening to me and my friends as well

worldly agate
#

can admins change your nickname in this discord to your pubg name?

tough harbor
#

yes they can

worldly agate
#

sweet, if one happens to see this i'd appreciate it a whole bunch if you could change my nickname to "MoldyPuddingCup"

broken mango
#

Lost connection to host how to fix?

#

Pc

coarse arrow
#

can admins make a webhook on discord for the general annoucements and pc updates, so i can integrate with my discord?

celest panther
#

We don't currently have plans to enable that feature.

plain stratus
#

hoooray 😄 I've launched pubg on 4th try !!! new record 😄

viral monolith
#

It has officially been over 48 hours since I sent my ticket

regal pulsar
#

this game is so lagging

#

after this update i just got 78 to 37

#

why is it joking

#

no another game have no any lagging issue

viral monolith
#

I'm convinced that they don't care ngl

celest panther
#

@viral monolith please be patient. While the support team try to reply within 72 hours, sometimes it can be longer.

viral monolith
#

It's crazy annoying though. I payed for the game and I can't get this thing to open for a whole week.

lyric river
#

I have a problem which is that the game does not take the speed of the Internet nothing

#

lobby still initalizing

safe sage
#

!admin

#

/admin

#

Unmute me

viral monolith
#

can i play with windows insider preview???

idle tree
#

Most windows insider builds do not work with BattlEye (the anti-cheat PUBG uses). @viral monolith

viral monolith
#

ok thnks

iron bloom
#

hey guys i have a question, with my gpu i cat play pubg at now but i want to buy me a other gpu ( rx 590) and my now is (gt 730 with fx 6300) did it work?

tender inlet
#

hi

vale lichen
#

@iron bloom Try to overclock your CPU

#

GPU isn't gonna help you

dark talon
#

hi

#

failed to initilize steam can anyone help me?

shut torrent
#

hellou

#

😩

#

pleaseeee

#

help

dull nebula
#

why have a high ping today????????

viral monolith
#

How do I get supports attention? They have definetly either forgot about me or ignoring me

#

I know I've been posting this alot, but I'm trying to play since 31st of August

viral monolith
#

@viral monolith whats the problem

#

Game won't get past the connected waiting for response screen, I can't get to the lobby. I've done a factory reset, hard reset, factory reset my router, deleted save data and nothing @viral monolith

#

I'm just going to tell them that these respond times are getting real annoying, and that it's frustrating trying everything to play a game, and it's not even my fault

night matrix
#

Can any tell me the best setting for mx150 4g?? Plz

near cloud
#

guys, I need help with something. im trying to stream pubg and i have a 2080ti with an i9 so i should be able to run game and stream like i used to. it randomly started to mess up. here is a video on what i mean. keep in mind, my frames or performance in game don't slow down, its only the stream that begins to mess up

dull nebula
#

@near cloud can you show me your obs settings

near cloud
#

yes one sec

candid aurora
#

Anyone on that might be able to help troubleshoot getting the game to run? All I get is an error that a process crashed.

celest panther
#

!ts The troubleshooting guide is the best place to start

regal vaporBOT
candid aurora
#

Did all of those

celest panther
#

Can you be more specific about the error you get?

candid aurora
#

I press start, and all I get is an error window that says "A PLAYERUNKNOWN'S BATTLEGROUNDS process has crashed! We are sorry this crash occurred...etc"

#

There is a box to send crash data and a cancel button.

celest panther
#

What are your system specs?

candid aurora
#

Intel i7 6700HQ 2.6GHz

#

NVidia geforce gtx 970M

#

16gb ram

celest panther
#

Windows version, including build number?

candid aurora
#

10 build 1903

#

OS build 18362.329

#

Win10 Home version 1903 build 18362.329 64bit

candid aurora
#

Am I SOL? 🤔

celest panther
#

! support

#

!support

regal vaporBOT
celest panther
#

It might be worth raising a ticket with our support team to see if they have any further insight

candid aurora
#

I'll try that. Thanks for the try

void reef
#

Are you guys aware that there's a major glitch which is appearing more often that when playing squads, there's a possibility that one of your teammates won't show up the in the bottom left corner and you can only see 3 of them and when you land, there's no name tag, so you kill your teammate and it says that it was a team kill, but there was no name tag. Instead, there's some "MMMMMMM" guy below the map showing up instead of your real teammate. I get this like 1/30 of my matches.

celest panther
#

@void reef We are. If you encounter it, any clips you can capture that demonstrate it would be appreciated

low mist
#

Anyone die because of a curb on Erangel on bridge 😂?

#

On Xbox

fleet zenith
#

i want to change my server

#

how do i change my server?

#

😅

idle tree
#

You can't

fleet zenith
#

really?

strong sedge
#

Hello

#

Hello, I have a problem on pubg. Could you help me?
"When I try to do an action on PUBG the character only reacts with 1 second or 1 and a half seconds delay! No problem pinging or dropping FPS! In other words, the character does not follow the gestures that I can to the mouse but with a delay time (For example: if I do a fast "right-left" with my mouse when I stop, my person continues to look "straight-eyed" for more than one second "

Laptop model: MSI PE60 6QE

Nvidia GTX960M
Intel Core I7-67000HQ 2.60GHz
RAM = 8GB
DD = 1To

fleet zenith
#

Is there any way I can change the server?

strong sedge
#

No it's the same in Na As or Eu

stone heart
#

@fleet zenith No, the game detects your region

fleet zenith
#

okay thank you

cosmic ice
#

my game is crashing aagain n again?is this a game or what? Everytime is dropped in Bootcamp, Camp Charlie and Bravo the game went on crashing. WHY? Dont you guys have any Clue or Fix about this?

celest panther
#

@cosmic ice Verify your game files.

#

It sounds like something is wrong with your installation.

cosmic ice
#

let me try Verifying my Game files.

#

All Files are already Successfully Validated but still Crashing.

sleek umbra
#

The game opens but does not start initializing?

#

helpppp

oak hound
#

so guys, i have an I5-4670k running at 3.7ghz quad core and was thinking of updating my machine, the only thing i need new is a motherboard, cpu, RAM from DDR3 to DDR4 3200Mhz, and case basically which is roughly 600$ USD, is it worth to upgrade to this machine instead? (IGNORE THE GPU, im reusing mine and i found a case on ebayi wanted) https://pcpartpicker.com/list/PQCpxG the one i want to build, My current one is 6 years or 7 years old and still kickin, but probably needs an upgrade unsure if worth it though , i have a GTX 1070 and 32 gb RAM DDR3 in my current PC, this will be turned into a server for storing games on it as a side by side basically https://pcpartpicker.com/list/kYhRgs Thanks

#

the only thing ill be doing is running 7-8 virtual machines for class, and gaming really, idc about graphics thus the 1070, upgraded from a 760 recently is all, recently meaning 2 years ago

idle tree
#

Decent machine. Only thing i'd do is go 3rd gen ryzen over 2nd gen. Could get something like a 3600 and overclock it and it'll perform like a 3900x, plus 6cores/12 threads is overkill even for gaming - and VM's. Higher IPC too, so single-threaded workloads such as gaming will perform that much better

#

Going past 6~ cores you start to see diminishing returns really : ex 9900k vs 9700k

oak hound
#

alright then, ill have to wait with that, was just trying to do this during maybe cyber monday or black friday times lol when it is cheaper

#

im trying to steer away from intel because they get expensive as hell is all

#

but they make a good quality product that i never have issues with

idle tree
#

Understandable, the 3600 is basically the same price as the 2700x, and would work with the motherboard you currently have in that list anyway

oak hound
#

must have dropped in price then lol

#

that thing was 400 not to long ago

idle tree
#

Yeah, prices change pretty quickly nowadays lol

oak hound
#

so you recommend a ryzen 5 3600x then

idle tree
#

3600 (non-x), you can OC it to basically be a 3600x

#

Only thing different between the two is clocks

oak hound
#

ahh ok, never really used AMD also, i have another system with an A10 athalon 7850k i dont use it but my friend does, he says under csgo it runs at 80% CPU usage and thought about upgrading, he has a GPU in the system, does the CPU have a graphics driver along with it that you need to disable somewhere?

idle tree
#

same die otherwise

#

Some CPU's have built-in iGPUs. Can normally disable those through the BIOS though

oak hound
#

alright ill let him know, thanks

idle tree
#

gucci

lavish totem
#

hey guys does anyone knows how to fix this battle eye service thing, i mean when i click play it open battle eye service and it really takes more tham 15 min to open adn run the game!

cosmic ice
#

Where is my Game Crashing FIX? and Solution?

fierce siren
#

Guys i have crazy high ping!! Anyone have the same thing or just me!!!!

oak hound
#

@lavish totem you are running windows i hope right? linux dont work, but try re-cacheing the game and launcher and hopefully will fix it, maybe missing a file, also if they supported linux, that would be awesome

viral monolith
#

I really need some help with port forwarding

empty python
#

Some Budy help me

cosmic ice
#

Still my Game is crashing ? Ignore me again PUBG DEV

plain maple
#

PS4 getting a lot of connection errors, even with 50+Mb/s connection

viral monolith
#

@cosmic ice maybe your pc cant handle it and it closes the app

cosmic ice
#

wOw. What a Fix by @viral monolith .. you must be kidding me bcz if my i7 9700k with 1660 GPU, Samsung Ultra Durable SSD 500GB and 32GB ram doesnot handle it.. Then i think soo i7 1st gen can handle it? WHAT A JOKE YOU ARE @viral monolith

idle tree
#

I propose you go ahead and re-read the rules laid out in #📋│welcome-and-rules. Specifically the ones about respecting people in this discord.

Failure to comply with those rules can and will get you removed from this discord. People acting disrespectful isn't something we want in this discord. So take that into consideration @cosmic ice.

Now.... if the verifying of your game didn't help, then i suggest going through our Troubleshooting steps THOUROUGHLY, step by step.

Failing that, if those don't help, then go ahead and create a support ticket. They'll be able to help you more thoroughly.

#

Troubleshooting steps: !ts

#

!ts

regal vaporBOT
idle tree
#

support:

#

!support

regal vaporBOT
cosmic ice
#

oh Sorry ! I apologize for my WORDS. But seriously I tried everything to fix HOT DROP crashing. I will place my ticket too now.

#

Even Reinstalling window and replacing my SSD with a new one does not help, Change my Window platfrom too does not help.

idle tree
#

Ah, okay. Have you got any overclocks applied at all?

#

I noticed you said you had a 9700k - a unlocked, overclockable chip, thus why i'm asking that

cosmic ice
#

yeah an Unclocked version chip i have but i tried it even without clocking the chip and with overclocked too does not help. But this issue has been face by my teammates too and they have non clocked Chips.

idle tree
#

And your GPU, is that overclocked too - or not? And have you tried re-installing the drivers for that from a clean-slate with DDU?

#

If you've gone as far as reinstalling windows and such - then honestly, it could even be a hardware-level issue. Bad RAM can cause alot of crashes without any other symptoms, same with bad GPU's/GPU VRAM. I'd suggest testing each component individually through stress-tests and seeing if any of those fail too - failing the support ticket not being able to help, ofcourse

cosmic ice
#

almost one week ago i tried this game on my friend 1080ti and i dropped to Charlie and game went on crashing ... which mean GPU is exceptional case in this crashing. One thing let me add that yesterday one of my RAM has been burned in ram slot... but i was facing this issue before the RAM incident. In addition, i got almost 120 pings in server. So maybe latency issue?

idle tree
#

Network latency woudln't affect game stability. But you pointing out the RAM incident-means it could even be a PSU/Motherboard issue

oak hound
#

also try to update your bios, i had so many problems with many games ever since i built this pc 6-7 years ago, i updated the bios yesterday and it was fixed, i guess i forgot to update the bios upon building the system, also dont forget to re enable the disk drive where ever windows boots from, otherwise it fixed my issue of lag spikes and random FPS drops as well

viral monolith
#

@cosmic ice well how am i supposed to know your specs

#

genious

cosmic ice
#

My bios are upto dated already and i checked every driver also tried to reinstall drivers of GPU and MOBO too but still issue exist.
For You @viral monolith you should not blame someone PC if you dont know anything 🙂 Cheers !!

viral monolith
#

@cosmic ice yeah thats why i wrote maybe

heady sierra
#

Hi guys hope fine all of i need a help in the pubg game who can solve it for me thank you.

idle ocean
#

hello every on i have problem i can't hear my team voice also they don't hear me

cosmic ice
#

@idle ocean make sure go to In Game Setting and in Audio Menu go to VOICE CHAT> Voice Input Mode and make it Open Mic or Push to Talk.
Next also Checkout Voice chat Channel to Team Only to make sure only your teammates can hear you.

void reef
#

Is it a bug that when after the match you get no points or I just need to wait a couple of minutes?

worldly thorn
#

Hi my brothers

#

I have questions , who can help me, please

#

I need to return to golbal version .
Becuase i login vetnam version,
How i can to return to global version ?

#

What i can doing to return to global version

viral monolith
#

I think you are on the wrong discord

#

@worldly thorn

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

fiery stream
#

I've been having an issue when ADS and shooting where it will glitch and I won't be able to shoot again until I un-ADS.

viral monolith
#

Found a bug on exit with the conclusion of skins! who are interested write until you fix

weary warren
#

@viral monolith Would you like to tell us what the bug is?

spark dagger
#

Hello

#

I need help

idle ocean
#

@cosmic ice thanks for your support, I solved it, I'm must using VPN because voice over ip services stopped by my provider in my country, so with any steam games I should use vpn

celest panther
#

@spark dagger Please state what it is you need assistance with. If you don't, then no one can help you further 🙂

gaunt arrow
#

Remains on the screen when logging in @celest panther

brazen orchid
#

Having trouble with one of the missions. I can’t seem to get past the one for removing skins. I’m doing the shift + alt + LMB prompt but it woun’t work. Why? Could my keybindings be messing with it? Is it right shift/alt? What the hell do I do? It’s making me unable to progress in that track and it’s making me angry.

#

I have to leave, if anyone responds please ping me to make sure I see it. Thank you.

quick chasm
#

@brazen orchid left shift + left alt + LMB

cosmic ice
#

may i add something in this? left alt + left shift + LMB (make sure to open your inventory tab and place the cursor on same Gun you want to remove skin from and then Press LMB on it) @brazen orchid

viral monolith
#

https://i.imgur.com/Mjy0pPJ.jpg I tried to buy the pink gay clothes for 10 bucks and i bought it but my balance didnt go down and i didnt get it but i cant try to buy it again cuz it said purchased so i cant click the thing any clue how to fix?
I tried restarting steam and nothing

brazen orchid
#

That's exactly what I'm doing though. When I do it it comes up with some reason I can't do whatever it thinks I'm trying to do but it goes away before I can read it. @quick chasm @cosmic ice

celest panther
#

The order matters @brazen orchid

brazen orchid
#

Yes

#

shift then alt then click

celest panther
#

Have you rebound shift or alt to anything else in your settings?

brazen orchid
#

Left shift is now auto-run. I always move my home keys to TFGH instead of WASD.

celest panther
#

Right, so press alt + shift + left click

brazen orchid
#

Alt then shift?

celest panther
#

Yes

brazen orchid
#

Okay, not shift then alt

celest panther
#

Correct

#

I had to hop in to verify, its not clear.

#

I'll report it

brazen orchid
#

Thank you for your help. I will try it when I can and verify that it's working for me when that happens.

#

@celest panther Works! Much appreciated.

viral monolith
#

Did the new streamer skins leak already?

void reef
#

Is the feature involving breaking certain hay bales is only exclusive on Erangel, because if not, there's a bug in Miramar where you can't break them.

celest panther
#

Only on Erangel

void reef
#

Are you planning to make the ones on Miramar destructible as well?

austere silo
#

pkt loss ? Pls Fix

#

50 mb dowload & 4.70 Upload

#

my

#

Please Pkt Loss Fix

rich kettle
#

Hey, I got banned on the pubg forums, my question is, how can I see WHY I was banned?

coarse junco
#

Do you get any error message when logging in?

rich kettle
#

No, it just says banned.

#

no email nothing