#🤝│community-troubleshooting

1 messages · Page 152 of 1

feral aurora
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Hey all is the test server on right now to test?

celest panther
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It is indeed

feral aurora
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was just reading above on custom games only, if that why I cant see a play button on the main lobby for solo play?

rocky moth
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hi

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i want to change my name please to : 7md89

celest panther
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@feral aurora Correct

feral aurora
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oh ok cool, just spectuated in one of them, just wanted to see the new look of erangel, looking good.

stiff schooner
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@celest panther ^^^

celest panther
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@stiff schooner Do you want to try that again, but this time more constructively?

stiff schooner
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Dear PUBG team, I appreciate everything you do, I appreciate this game and all but I think it would be amazing for me and the community if you would invest in some better anti-cheat, I find a hacker or something in everygame and im tired of it, all i wanna do is play some pubg

#

So please look into it

celest panther
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The team is constantly working on the anti cheat measures.

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Anticheat is reactive, not pro-active.

stiff schooner
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What anti cheat do you guys use?

celest panther
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Battleye plus an inhouse solution alongside it.

stiff schooner
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I am just stating that I do encounter cheaters often. But I understand there is really nothing you guys can do to stop the cheaters as you have taken measures.

celest panther
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Unfortunately cheaters are always going to exist in all online games. While measures are taken to prevent this, we do need players to make sure they report people breaking the rules and cheating so that whatever method they are using can be investigated further

stiff schooner
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I really apologize for blowing up, I just got mad and I understand its not your fault, so I am sorry. I just got to far ahead of myself and blew up. Sorry

celest panther
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I understand, i'm sure its frustrating.

stiff schooner
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Yeah but its not your guys fault, its just the shitty people who are to shit at the game cheating to win

viral monolith
#

Anybody else having trouble with getting into the Test Server? My game will get stuck at loading screen with audio playing and hitting backspace just shows the background with grass going through its animation but no options to play.

versed parcel
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would you go for a gtx1060 6gb for pubg or rtx2060 6gb???

#

in terms of price to performance ingame

viral monolith
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retracted submitting a report instead

fleet bone
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i need help

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no one?

celest panther
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You need to actually say what you need help with. Thats the purpose of this channel.

fleet bone
#

Well i got given a Game ban when my steam account was hacked a while ago, i always ignored it cos i hadnt played the game for ages but now i want to play it again. what do i do? as there is no reason for this ban because it wasnt me

celest panther
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!appeal

regal vaporBOT
celest panther
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We do not discuss bans on Discord

fleet bone
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ok

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thanks

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sent a ticket, will i be contacted by email? as thats the only detail they asked for

viral monolith
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not working for a long time voice chat in the game, not hear of allies and say they can not do anything. Even the microphone icon does not appear. Who knows how to fix it about the t button do not even say

viscid bay
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the lag

chilly lantern
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badkirito

odd dust
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hello

wind topaz
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Hello I am new to pubg pc still i am being matched with high level players somebody help what to do

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@everybody

fiery kelp
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how do i get better in pubg?

twilit hound
covert belfry
#

hi

twilit hound
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how do i make NA my region

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#[NA]

dusky vine
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есть руские

tropic grail
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Олды здесь ?

idle tangle
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please unban my id

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why idont know how

deft frost
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!appeal

regal vaporBOT
stable plaza
#

في عرب ؟؟؟

scenic herald
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Server nickname change?

viral monolith
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not working for a long time voice chat in the game, not hear of allies and say they can not do anything. Even the microphone icon does not appear. Who knows how to fix it about the t button do not even say

viral monolith
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how do i search for players who play PUBG LITE EU region ?

celest panther
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We don't support PUBG Lite on this discord.

viral monolith
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@viral monolith play pubg steam bro , its much better

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@viral monolith buy me the game , buy a new computer :3

still marsh
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@dusky vine ну да

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@tropic grail олдов нет есть только ньюфаги

inland copper
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!lang

regal vaporBOT
#

Please use English in this channel, thanks!

still marsh
blazing igloo
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hi again

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yeah i will try ty

idle tree
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Have you tried power-cycling your network hardware?

blazing igloo
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i dont have updates

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i installed test server yesterday

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i did it LUL

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😄

idle tree
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In other words... turning off your Router/Modem for about 60seconds., then turning it back on.

blazing igloo
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@idle tree ok i'll try it

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not yet xD

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@idle tree i did it still not working

final osprey
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hey, does anyone know if there is a way to hide the recording zone editing a replay?
im trying to take aerial shots but it doesn't look good with that yellow zone

tawdry wadi
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i need help

ember talon
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guys i need help

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bind your left peek key to 'V' and walk key to 'left ctrl', then
go in game and press and hold left ctrl and then press 'V', and see if the guy left peeks, i bet he won't, coz thats the bug thats happening with me

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@tawdry wadi what?

tawdry wadi
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it's something the community team can help with

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not you

nimble silo
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is test server down

celest panther
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Nope. Still up

nimble silo
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so only customs then?

night reef
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my friends initializing take 3+ minutes

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since this morning

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any ideas what might be causing this

night reef
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?

pastel quarry
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wait ok i don't know if its like a sign up thing or you have to have permission to join form devs but how do you be a member to play the visual update for pubg

night vine
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@pastel quarry you can download the test server version and try the new update

viral monolith
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no one long loads after the rollers in the menu? 30 seconds have to wait, it used to happen immediately

pastel quarry
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how

night vine
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go to your steam library and click install

stable vigil
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Is Pubg free on PS4?

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And how do I jon community team?

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I mean join.

coarse junco
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no, you have to buy PUBG on PS4, XBox and PC

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to join the community team? Start working for PUBG Corp.

tawdry wadi
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i need help

coarse junco
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that's what this channel is for

tawdry wadi
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du

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duh

stable vigil
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Thanks!

tawdry wadi
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my steam account got hacked a few months ago and during that time my account got banned on pubg. i would like to get my account unbanned and was wondering if anyone could help

coarse junco
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!appeal

regal vaporBOT
tawdry wadi
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that is the worst thing ever

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i cant even appeal to get unbanned

coarse junco
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why?

fleet jasper
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Hello i have a question 😄 Can i become a custom server for the test server? 😃 i will make the days every time matches than. And i would play with a 10Players game. I find only 2-3 server there functionally ,and this from 100user the become the rights for that. And the other Players the make custom matches from twitch and all streamers. I must soo long wait to become a password from this server.

celest panther
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Partners are currently the only ones who can host custom games for this phase of testing

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As of 8PM PDT all players will be able to create lobbies

fleet jasper
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today 8pm?`

celest panther
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8pm PDT today

fleet jasper
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niceeeeeeeeeeeee. thank bro

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sry im back. I cannot play the pubg server now. It gives not a server that i can find 😦

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test server i mean,sry

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okm i wait than to 8pm

livid garnet
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I've got a question, is it me or is the server pretty quiet/inactive right now or have I missed some sort of button to be able to see more chats/people type?

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Around a year ago it was stacked so I'm just wondering

dark moth
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hello

idle tree
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Hey!

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Anything you need help with?

ember talon
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yes i need help dstlny

idle tree
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What is the issue? @ember talon

ember talon
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are u on ur pc?

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now atm?

idle tree
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Not currently, no. But what is your issue?

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@ember talon

obsidian plume
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hi

warped kayak
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Hey guys i was wondering anyone can help me here. When i start my PC before it displays anything it shuts off for a second then proceed to boot successfully. I can replicate it when i shut my pc down, remove the power cord, put it back then turn it on. It does not happen when i restart the pc or shutting it off then turning it back again.

I did a clean sweep resitted everything and it still occurs. Never crashed during gaming and synthetic benchmarks. Temps never go above 70°c on both cpu and gpu.

Specs
8700k at stock
Deepcool gammaxx gt cooler
Tforce night hawk 16gb ddr4 3200mhz xmp
Asus z370e Zotac 1080ti
EVGA 750 g2
120gb ssd
1tb hdd
Win10 Pro

pastel jewel
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is it keep rebooting or restarting or does it work after some trys?

warped kayak
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it works the first try. just that it shuts off for a second then boots again

pastel jewel
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check power supply

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something is not fitted perfect

warped kayak
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power supply is alright, purchased everything new. it never crashed during gaming or benchmarks

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yea already resitted everything

pastel jewel
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idk man sorry

flat cloud
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!bug

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!bugreport

regal vaporBOT
deep pulsar
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question, how can i check my dialy-weekly missions_ they no longer appear

coarse junco
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the missions from the pass have ended

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so there are no new missions for the current/past pass

deep pulsar
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ah thanks

static peak
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how do I get the statTrak AKM?

loud tusk
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open it in a crate

whole vale
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can we get help for PUBG PC LITE?

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my game is stuck at Initializing....

livid laurel
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@whole vale just alt+f4 it. i have a friend who always has that problem

normal egret
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I keep getting this

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welp cant post it

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ERROR
Servers are too busy,
please try again later
[RECONNECT]
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Can I get a mention once someone can help me

fossil ether
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test server no EU servers at all? 😦

normal egret
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? huh

celest panther
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@fossil ether NA and AS servers only

fossil ether
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yeah i can see that, but i hope you can understand that is really annoying to play on this ping for most of EU players

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like me from an avg of 10/20 ms to 100+

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but it is what it is

celest panther
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Its important that people see and test the map than have low pings

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The purpose is to test the map really

fossil ether
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but its hard to test this shit with such a ping?

celest panther
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How so? I had no issues testing the map with 100ms ping

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I had no issues with a 300ms ping either - "perfect gameplay" isn't the purpose of this test

fossil ether
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yeah still no point imo to test it 😃

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cant even play normal

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i want to drop populated places to see the fps and shit

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but yeah whenever you die behind something in first second it hard imo

celest panther
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And you can see FPS without the ping being a factor

fossil ether
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yeah low avg fps

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thats how iknow the map

pearl sage
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Hi there

craggy tinsel
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Hey guys. I've recently switched from 1080p to 4k. All is working great and gaming looking awesome, except for the Heal wheel and Throwables wheel. It shows up but i can't move my mouse to reach all items. I can only reach part of the wheel. In 1080p it was working great.
Any ideas?

celest panther
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Could be a scaling related issue.

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Do you use desktop scaling at all in windows itself?

craggy tinsel
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I thought so. Rebooted many times and didn't help.

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Yes 200%

celest panther
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Drop it to 100% when playing, then see if the issue carries on

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Let me know either way

craggy tinsel
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@celest pantherthx mate. I'll try that

pearl sage
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I need to download the PC version of PUBG? Can someone help me out of this problem? Please

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?

celest panther
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!steam

regal vaporBOT
craggy tinsel
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@pearl sage what's ur problem ?

storm dagger
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Hey ! How can we play the Erangel V2, do we need to download the Experimental server or the Test Server ?

violet portal
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@storm dagger Test servers.

storm dagger
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Thanks @violet portal

wintry stream
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Hey Guys!
i used to get 40ms ping a few weeks back, but now its 180, does anyone know a way to reduce ping? in cs and other games the ping is normal at 40-58 ms

tough harbor
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where are you located?

night sandal
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How can I change my name in the game?

celest panther
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A paid name change tokeb is available for purchase using the in-game store @night sandal

blissful basin
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Can we host custom games on test server?

noble osprey
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so if i click on solo it has a ? on time and a ? on people and i know this game is not dead so what the heck did you do pub g?

blissful basin
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No ones on in your region

night vine
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@blissful basin you can only host customs on test server if you are one of the pubg partners that they listed

celest panther
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@night vine Incorrect. All players can now host them.

blissful basin
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How come the create button isn't there?

night vine
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did that change recently @celest panther

celest panther
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Yes. Phase 2 started at 8pm PDT yesterday

blissful basin
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The create button isn't there for me

night vine
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yeah its still only partners

celest panther
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OH sorry, i totally misread that

night vine
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the wording on the post is just confusing

celest panther
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Public matches are available, so not customs 😄

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my bad

blissful basin
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Damn

viral monolith
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I have a problem I can not hear anyone in the game, and I can not talk too!

livid garnet
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Is it possible to play on NA servers when you get invited to a NA squad ?

dire jacinth
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u can play on any servers

livid garnet
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Ah bet, ty

viral monolith
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tURN OFF character render in inventory @clever arch

rocky hamlet
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anyone else gets stutters/microstutters when switching from tab to tab in main menu?

viral monolith
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hey can anyone help me with the new update? i dont know how to play erangel test server

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how to play it?

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????

celest panther
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Start by downloading the test server client

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Launch, then hit play

viral monolith
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from where

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from steam?

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or just from the main game itself

celest panther
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From steam

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You will find an additional client in the library called "PUBG Test Server"

viral monolith
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oh okay thx mate

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oh damn its 12gb lol. download speed is 600+

frozen crescent
#

achievements stopped working?

dusky jacinth
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I've been using the Replay tool, and somtimes it just starts loading and my whole PC freezes, and I have to restart the PC, anyone know what's up?

vernal jetty
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ку продам ак 50 лвл доната и скинов полно

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в лс

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недорого

dusky jacinth
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ahh yes, I see

viral monolith
clear island
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Hey guy recently ive been getting crashes more and more frequently. Any ideas what could be causing em?

viral monolith
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Where is a moderator?

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need a online moderator

gentle saddle
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I'm kind of confused, what does it mean by softwares that bypasses the services in games in the rules of conduct section? Would VPNs or active antiviruses be classified into that category?

worthy bone
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hey there i have a question... I have been banned on pubg a few weeks ago but at that time the game was not installed and no one has access to my account

tough harbor
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@gentle saddle it would not. softwares that gives you unfair advantages like macros will.

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!appeal @worthy bone

regal vaporBOT
worthy bone
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they keep telling me i had software but i seriously didnt

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if i could just have a live ticket and not a bot replying

viral monolith
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I'm having a problem with the microphone in the game @everyone

fallow crane
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vaaav

left zealot
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Hiii

night sandal
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@celest panther thank you

brisk garnet
#

Hey, so in the pts. I ended up killing one of my team mates because it didn't show the tag above their name or even their name in the list of players in the bottom left of the screen. when I checked Team Management my whole game of pubg crashed instantly, any idea how to stop it from doing that?

silent raven
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Guyz

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pls help me

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White Screen + close

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PUBG emulator

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i do settings

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direcX +

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but no

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😦

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pls help

celest panther
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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

celest panther
#

@silent raven You were just provided with the place to seek help with your issue

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Please visit the support page above, or join the PUBG Mobile discord and ask your question

sharp dove
#

hello

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anyone can pls tel me when pubg pc lite launch in india

celest panther
#

!pclite

regal vaporBOT
celest panther
#

@fathom heron Please use english in this chat. Thanks!

fathom heron
#

OK

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CAME TO DM

silent raven
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:/

celest panther
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@silent raven I have given you the information you need to try and solve your problem already

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If you continue to spam your issue then I will remove you. This discord has nothing to do with the mobile game.

fathom heron
#

When I open the game the game stands and does not open
@celest panther

celest panther
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What stage does the game get to when you experience your issue?

fathom heron
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The game arrives when the grass image

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؟

pearl sage
#

Hi there guys

Can someone help me that how can I get the PC version of PUBG???

celest panther
#

Grass image?

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!steam

regal vaporBOT
fathom heron
#

@celest panther YES

celest panther
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Please send me a screenshot

fathom heron
#

OK

celest panther
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That is not PUBG on PC. Is that the lobby from PUBG Lite?

fathom heron
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YES

celest panther
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!pclite

regal vaporBOT
fathom heron
#

ICANT

celest panther
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That is where you need to go for support relating to PUBG Lite

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This discord doesn't support that version of the game

fathom heron
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OK THANKS

grave mason
#

PUBG is taking forever to start up

still lake
#

Is there anywhere to find communities or clans of pubg players? Seems like there isn't a place on here.

azure jasper
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I found a few on reddit and by searching on discord

weary helm
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When I logged in today it said “Login Queue” Wait Time 1m

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Now it froze

simple nexus
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omg my game is not opening also!!!

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wtf is going on?!?!?!

merry pulsar
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how do i change region pc

celest panther
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@merry pulsar your region is selected automatically by the matchmaker

worldly totem
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@pearl shuttle i need help regarding my user

merry pulsar
#

@celest panther so there’s nothing I can to do to get people only in the us and speak English

celest panther
#

Where are you from?

merry pulsar
#

The us I want to get into severs who people speak English

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@celest panther

celest panther
#

If you are in the US then you will be on the NA servers

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What languages people choose to speak is entirely up to them, there is no way to filter this

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If you want to ensure you can speak to your team mates, check out the LFG channels here and put together a team

merry pulsar
#

Thank you for your support good night it’s 3 am for me

celest panther
#

Ouch. Sleep well!

merry pulsar
#

Who said I’m going to sleep

civic steppe
#

maybe ghost?

runic storm
#

Hello folks, is there a way to send messages on pubg? I want to contact a pubg player? how can I do that?

weary warren
#

@runic storm There is no built in messaging feature in PUBG, sorry!

flat cloud
#

My ping changes drastically whenever my internet connection is reset ranging from 75ms to 120ms to EU servers, is there any EU ip addresses for pubg that i can trace? so i can compile some info and talk to my ISP about it?

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whenever my IP address changes that is

weary warren
#

Hi BlackFume, we do not have any specific IP addresses that we can share for the PUBG servers, sorry.

flat cloud
#

no way to do tracert?

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any kind of diagnostics

weary warren
#

We do not offer support for troubleshooting internet connection issues.

flat cloud
#

alright thanks

restive magnet
#

can somebody help me here?need help PUBG performance

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@celest panther can u pls help me?

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or @weary warren ?

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My PC spec is i5 7400 3.0ghz

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ram 8gb

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1050ti

weary warren
#

If you have a question please ask it in here, with full information, and someone will help when they are available.

#

For instance, you haven't stated what your performance issues are, only that you're having them.

restive magnet
#

i did check again

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my game lags so much

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settinngs very low all -_-

weary warren
#

Sorry, you need to be more specific.

restive magnet
#

like what?

weary warren
#

"lags so much" could mean multiple issues.

#

Could be connection, lack of CPU headroom, GPU failure, heat issues,

obsidian geyser
#

I5 is probably your issue

weary warren
#

Could be a read/write error

restive magnet
#

i mean everytime i drop game freezes for 40sec-1min

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my pc is new

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so no error

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of those hardwares

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i guess

foggy violet
#

Turn your settings down?

obsidian geyser
#

i5 is definitely not enough power to play pubg

restive magnet
#

my setting is very low

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but its minimum

foggy violet
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Yea it’s your processor then

restive magnet
#

dude i contacted PUBg support and they checked my PC config and they said that pc is ok

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np there

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but they dont have fix i mean they gave me some but didnt worked

foggy violet
#

“i5 is definitely not enough power to play pubg”

weary warren
#

Also, it's worth noting that due to automatic resource allocation, setting all your graphical settings to low may put a huge strain on your CPU, rather than using the GPU for effects and graphics rendering.

timber fjord
#

hello

restive magnet
#

ohh and yeah everytime my game freezes and after unfreeze it says network lag detected and vey high ping+pkt loss

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but i dont have any prblm with internet

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other online games works very perfectly

foggy violet
#

But other online games don’t take as much computer problem as pubg does

weary warren
#

Network Lag detected indicates that your PC is failing to sent information to the server, meaning that this issue is due to your PC hardware.

restive magnet
#

but my pc is new dude

foggy violet
#

I have the same problem and it’s because of my processor, which is very old and not up to date

weary warren
#

@timber fjord If you require help, please state your issue, otherwise please use #207019048607678464

timber fjord
#

yes

foggy violet
#

You having an i5 would mean you have the same fix as me

timber fjord
#

may frendo

weary warren
#

@restive magnet New hardware doesn't always means it is working correctly, or with other parts of your computer properly.

restive magnet
#

so now tell me what can i do to fix this?

weary warren
#

@restive magnet Do not insult other users. If you speak to another member of the Discord like this again you will be removed.

restive magnet
#

cmon leave that

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srry for that

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ok now tell me what can i do for that?

weary warren
#

I cannot help you with hardware issues, sorry.

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Always check the first troubleshooting steps and try them even if you think you have done it before

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!ts

regal vaporBOT
restive magnet
#

tell me what i have to do?change hardwares? upgrade pc?

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if upgrade pc then which part?

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ram?

foggy violet
#

Your processor

restive magnet
#

hdd?

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processor?

foggy violet
#

Yes

restive magnet
#

w8 what if i use ssd?

foggy violet
#

That might work too

restive magnet
#

what you say @weary warren ? is that gonna work?

weary warren
#

I cannot help you with hardware issues, as I stated.

restive magnet
#

ohhk

weary warren
#

Sorry!

restive magnet
#

ok then i guess ssd is the only way

#

but idk why pubg is not so optimized....my pc can run those games what needs more powerful specs

#

🙄

idle tree
#

i5-7400 should be adequate. according to min-requirements You've tried reinstalling your GPU drivers, right?

slow whale
#

how come my ADS is on hold but it still toggles?

restive magnet
#

check gameplay settings

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and edit

#

@slow whale i reset my pc...i reinstalled windows...i reinstalled steam..pubg..all drivers

#

but answer PUBG :can u stop this? u dont deserve more than this

#

xD

#

btw thnx Dan "RoboDanjal"#1337 for your time

#

gotta but ssd

azure jasper
#

are there Korean Jews?

restive magnet
#

can somebody help me how to do this?

#

5) Did you also allow TslGame_BE.exe as a whitelisted program in your Firewall software? Although it does not trigger any outbound connections it is a part of battleye and should be set ‘allowed/trusted’ in your firewall and antivirus settings.

#

this is a mail part from PUBG support centre

#

but idk how to do this

weary warren
#

@azure jasper There are, but I'm not Korean or Jewish.

#

¯_(ツ)_/¯

#

In either case, anti-semitic "people" aren't allowed in this Discord.

restive magnet
#

Dan "RoboDanjal" can u pls tell me how to do it?

weary warren
#

@restive magnet This depends on your firewall and anti-virus setup. I would recommend Googling it for your specific setup.

restive magnet
#

ok im going to microsoft support

weary warren
#

Unless you're only using Microsoft AV and Firewall, they will not be able to assist you either.

restive magnet
#

i dont have any 3rd party avs

#

just wd

weary warren
#

I would recommend Googling this and reading tutorials, it will be quicker than going through live MS support.

restive magnet
#

ok as u say

#

btw u know when next season starting 😛 ?

weary warren
#

Well

#

But I can't share that information just yet

kind hazel
#

GUYS

#

Help me

#

@everyone

weary warren
#

Please state your question and someone will help when they are able to.

fallen lava
#

i just buyed pubg and it gets crashed while initializing

#

yelp

fallen lava
#

HELP?

fallen lava
#

I NEED HELP !

#

1 hour

#

plEASE
HELP MEEEE

restive magnet
#

verify game files @fallen lava

fallen lava
#

DiD

#

already

restive magnet
#

what it says? @fallen lava

fallen lava
#

it just crashes

#

nd pubg crash report pops up

#

i cant even play

odd tangle
#

my game is lagging as heck, i play csgo at 600+ fps, fortnite at around 240 and it never drops under 180, but still in pubg i have less than 90 even tho its on the lowest settings, native res...

molten vessel
#

@help

#

@celest panther help

wise heart
#

is the pubg servers down?

dark stratus
#

Fail to Authenticate From External Provider

#

What do I do?

celest panther
#

Restart steam

dark stratus
#

i did

pseudo bobcat
#

steam maintenance boys. give it time

dark stratus
#

@pseudo bobcat pc has no maintenance

#

guess it time to play siege

#

pubg is broken again

plush birch
#

can someone help me with the sensitivity?

split pumice
#

@dark stratus Its steam that is down, not pubg

fervent viper
#

Oh steam is down? ok

hexed mica
#

I'm a new player learning the game. At the moment, I'm hot-dropping almost always, but I've come across a problem. I hide and wait way too much; once I get any weapon I'll stick in a room or safe area. This usually results in one of 3 situations

  1. I break through my fear and move out- which usually results in my death by being peaked.

  2. Someone comes into my "safe room" as I jump out of my seat, "jumpscared" and in a panic, then die

  3. I escape the hotzone and run off, eventually getting sniped, ambushed or outplayed in the top 20-30

I feel that if I'm lucky enough to be in the circle I will stay there the entire match. Or if the opposite is true i'll wait forever in the same spot before I can work up the courage to run away from the blue. Usually being too late, or getting ambushed while running in a panic.

How do you overcome this fear? I really do feel as if this is holding me back, any advice?

digital quest
#

I'd focus on getting over your fears instead of killing everyone

#

Just keep trying to push even if you're dying, you'll become less fearful

#

after you lose fear focus more on being able to kill the people you push

hexed mica
#

Yeah I think that sounds good- just generally be aggressive. Even if it means I die every time.

warped kayak
#

hey guys anyone here uses a asus rog z370-e? or an asus motherboard?

sharp dove
#

when pubg pc launch in india ?

celest panther
#

PUBG PC is already available in India

#

!steam

regal vaporBOT
sharp dove
#

@celest panther sorry i mean pubg pc lite

celest panther
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

woeful oak
#

I just wanna know how to play war mode in pubg pc !
Is it same like pubg mobile where you search and server matches up with random players or we need to create custom rooms for playing war mode ?

coarse junco
#

war mode is currently only available in custom games

woeful oak
#

Ok

#

So that means, I'll have to either join someone's custom room or make mine 😄

coarse junco
#

yep

azure jasper
#

yup

#

theres a customs lfg here

woeful oak
#

Oh thanks for the info

stoic grove
#

i need help

#

can you fix the game stutter please

#

it really annoys me

jovial pond
#

@coarse junco can I get some help

stoic grove
#

i have been putting up with the game stutter for 1 year

#

and i have had enough

jovial pond
#

@celest panther can I get some help

#

Every time I reroll weekly missions they become lock and I can't get my rewards

celest panther
#

Which missions specifically - the premium ones or the free ones

jovial pond
#

Free one @celest panther

celest panther
#

Can you screenshot it and send it to me?

jovial pond
#

I'm on Xbox one

celest panther
#

I understand, but a screenshot will illustrate the problem more easily.

stoic grove
#

oh

celest panther
#

even one taken with a phone, just something to show

stoic grove
#

takarii

#

my stutter is still there

#

can u help me

#

i have just had enough

celest panther
#

Most often that is related to a client side conflict

#

Typically this has been GPU drivers in the past.

#

A video showing the specific stutter you are experiencing might help diagnose it

stoic grove
#

well

#

ok

jovial pond
#

Ok now it work thanks for the help @celest panther

ruby plover
#

updated pubg emulator having trouble with control any on here to help?

stoic grove
#

ok so i couldn't find the footage of the stutter because it sometimes stutters and sometimes doesn't and this is one of those times, at least i got a 6 kill game

idle tree
#

We do not provide support for PUBG Emulator, nor anything PUBG Mobile related. @ruby plover

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

viral monolith
#

whats a decent pair of earbuds to play with

mint quartz
#

Hello, my voice chat is not working, I can't hear or say anything

#

people leave matches because of that

#

I purchased the Steam PC version

#

my mic is set properly and everything is working just fine in any other game

viral monolith
#

Tried to press ctrl + T / ctrl + M ingame? @mint quartz

mint quartz
#

@viral monolith yes, nothing

viral monolith
#

So you have seen the "All" "Team Only" "Muted" and "Muted" "unmuted" Flash by?

mint quartz
#

yes and I set them through in game settings

#

I don't know what's the problem

#

I never faced it in any game

celest panther
#

It is possible something is blocking the VoIP plugin. Can you hear other players?

mint quartz
#

PUBG Lite didn't have it

#

No @celest panther

celest panther
#

Which country are you playing from?

mint quartz
#

that's why people leave

#

Egypt

celest panther
#

Egypt is known to be blocking the VoIP system. Unsure exactly why, but it's a country wide issue

#

Something at the ISP level prevents it's use

mint quartz
#

Someone told me this problem was solved

#

He confirmed it used to happen but now it doesn't

celest panther
#

Not last I checked. It night be worth talking to your ISP regarding vivox connections

mint quartz
#

but i don't understand how is's blocked only in PUBG

celest panther
#

See what they say

mint quartz
#

Lite and mobile is not blocked

#

even Fortnite

celest panther
#

I can't speak for those games, I have no idea what VoIP plugin is used

mint quartz
#

I'm sorry to ask but what is ISP?

celest panther
#

Your internet service provider

mint quartz
#

I'm just saying, Lite was working just fine

#

Isn't the same developers and ViIP plugin?

celest panther
#

I have no idea. I don't have anything to do with lite currently.

#

It is entirely possible they used a different system.

#

All I know for sure is that there are existing issues with vivox and Egypt

mint quartz
#

Is there any hopes for it to be fixed?

celest panther
#

Thats entirely in the hands of the isps or whatever is causing the block externally

bronze briar
#

can anyone tell me that if we drive a car on beach will tires blown up ?

celest panther
#

No terrain destroys tires

#

it has to be actual damage inflicted from a weapon

tight berry
#

!pubgpc

foggy violet
#

please help this russian guy doesn't own the game and won't leave us alone

#

Wadwa won't leave us alone

#

please

woeful sonnet
#

I just got on Steam and found out I have a game ban for some reason. I have barely played in the past few months, just played a little the other day and suddenly have an account alert today saying I got game banned. I have 323 hours in game overall, and (I guess any cheater would say this but-) I have never done anything to result in a ban as far as I am aware. I do use Rivatuner for an FPS counter, could that have been detected as a problem? I'm not sure what I should do/who to talk to...?

I know there must be tons of "I'm not a cheater" liars so idk what to do to sort this out.

#

I also just realised I use autohotkey to toggle mute my mic. Can I get banned for that?

weary warren
#

!appeal @woeful sonnet

regal vaporBOT
woeful sonnet
#

Thanks

buoyant granite
#

hallo

barren silo
#

any idea of PUBG id please?

bronze briar
#

its your IGN

#

i guess

viral monolith
lusty acorn
#

hi guys

supple nacelle
#

Is PS4 down?

viral monolith
#

I ate ban for 30 days in vain. what should I do (PC steam)

azure jasper
#

appeal

celest panther
#

!appeal

regal vaporBOT
trail zodiac
#

Help pls game won't install

#

My computer is 32-bits Windows XP. What are requirements for game?

woeful sonnet
#

Is there anyway to speak to an actual person about an appeal? Rather than just getting a copy-paste response? Cause support is pretty much telling me: "trust us, you were cheating but we won't tell you what you did."

My best guess was AHK which is ridiculous. It wasn't even used to cheat?

weary warren
#

All ban appeals are reviewed manually. The text may be from a response template, but it is to ensure consistency in replies.

No-one on Discord is able to help you further with a ban appeal.

viral monolith
#

@weary warren Hello. Please help, the problem is that when you start the game it spontaneously changes the resolution from 1920-1080 to 1600-900 and so on. This is a problem with full screen mode. By the way, in the "No frame" I can not deploy the game to the full screen, that is, it is in my resolution 1600-900, and outside the game is visible desktop

#

@viral monolith what screen

#

launch options @viral monolith

#

@viral monolith what it gives?

#

-fullscreen -w 1920 -h 1080

#

@viral monolith thanks very much

chrome jolt
#

@viral monolith you can also do ALT + Enter to Maximize and Minimize a game window
If you launch the game and it loads to "Windowed" mode, press ALT+Enter and it will put the application to "FullScreen"

worldly totem
#

Vietnam server when it will be updated ???? 😩

weary warren
#

Sorry @worldly totem , could you clarify your question, please?

#

Do you mean SEA servers?

viral monolith
#

🤔

#

<@&270458501778636820>

#

sir i want to be a mod in your server

#

@tall basin this guy was blowing on his mic as soon as he came into squad room 1, we keep on getting trolls with voice mods and such, this happened at 16:40 ish

#

the question is i tried reporting someone but the moderator didn't seem to notice it

#

@celest panther

#

Hello, who knows how to fix the overlay? recently worked great! but since yesterday it has stopped working. restart and reinstall tried useless
the overlay does not work in publish but works in others

plain bough
#

hello, loading screen takes too long (approximative 30-45 sec.). But game on SSD i5 7400-gtx 1060

barren grotto
#

Does PubG automatically disable the windows mouse accel?

#

If so, how do you turn mouse acxel back on?

idle tree
#

Why would you even want Mouse Acceleration on?

young river
#

hello when the udapte on erangel will be available

celest panther
#

Late summer is what the initial announcement said

barren grotto
#

cant even being to explain why i prefer mouse accel

#

but is there any way to get it on?

cedar surge
#

hey howdy, I got kicked from the playwithpubg custom. Is there a way to get unblocked in the next one?

#

my ingame is "ya8oi8u88a"

viral monolith
#

Hello?

#

i Have a question

#

Why doesn't this server have a pubg mobile announcements

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

viral monolith
#

Where is a moderator

#

when you need one}

#

?

#

@viral monolith what

#

There are like 2-3 guys that keep coming into the voice channels

#

saying the N-word or make alot of noise

#

this happens mostly when a Moderator go's offline

#

Some guy called G-man says he knows the mods & that's why he does not get banned

umbral briar
#

someony help me please
i can't login my steam

analog bear
#

is there a fix for friends list

#

cant remove people from my friends list because it say follow

ebon onyx
#

@analog bear maybe remove them from steam

analog bear
#

its in game friends not steam friends

viral monolith
#

hi,
i want to set my game fps to 60, not it goes to up or not down, is there way to do that?

stone heart
#

@viral monolith On PC there's a setting where you can cap your fps to any value you want.
Press ESC > Settings > Set "In-game FPS Cap" to Custom > Set "Max FPS" to the value you want to cap your FPS at.

viral monolith
#

error lost connection to host 401.7.1 - how to fix?

stone heart
#

Does it happen often? @viral monolith

viral monolith
#

@stone heart yeap

stone heart
#

So, then I'd assume the issue is on your side.
If you are playing on WIFI it's probably having some interference.

#

If you happen to be playing on wifi, do you have the option to test with an ethernet cable?

#

It could also be a temporary routing issue between you and the servers.

#

Could also try a quick restart of your router as well.

viral monolith
#

@stone heart what other solutions are there?

stone heart
#

Doing stability tests on your connection. If everything looks fine, the issue could solve itself.
How long have you had this?

#

Also, make sure PUBG isn't getting blocked by any firewall you may have enabled.

viral monolith
#

@stone heart thanks

#

@stone heart thanks

timber jacinth
#

any fix for mouse stutter?

#

sometimes it stops completely

idle tree
#

Sounds more like a hardware issue more than anything

timber jacinth
#

seriously im getting this "swimming" mouse idk how to explain it, takes a while before it turns, the movement isnt sharp and quick, only happens in pubg

#

sometiems i move my mouse across the whole mousepad and the mouse ingame barely moves

#

100% not hardware issue as it only happens in pubg

idle tree
#

It's a strange one then. Have you tried anything from our troubleshooting guide, or?

timber jacinth
#

disabled mouse smoothing, did something with the launcher files about fullscreen and high dpi

#

playing fullscreen, turning browsers and stuff off

#

where is the guide?

idle tree
#

!ts

regal vaporBOT
idle tree
#

it's on that webpage :)

timber jacinth
#

nothing on my problem in known issues

#

dont feel like troubleshooting steps would help

idle tree
#

You'd be suprised

#

Give em' a shot. I think step 4 would be one of the more helpful, though

timber jacinth
#

yeah ill do it soon

#

redone all settings

#

lets see

#

actually seems to have worked

#

nice

#

thank you

solid mortar
#

does some one know how to add steam to the task bar on the right hand side?

coarse junco
#

what do you mean with "adding steam"?

solid mortar
#

the game stuttering what can i do ?

barren relic
#

How do I pick up/drop a specific amount of stuff like bandages, health items, grenades, and ammo? I play Pubg lite in case there’s s difference between the controls

coarse junco
#

!pclite

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG LITE.

Please visit the official PUBG LITE Discord server:
https://discordapp.com/invite/Rpmu6w3

coarse junco
#

!ts @solid mortar

regal vaporBOT
solid mortar
#

ctrl left clic

coarse junco
#

(Except steps 7,9,11,12,13)

solid mortar
#

ok

coarse junco
#

if you can record a video of the stuttering, it might help to locate the issue

solid mortar
#

its every 30sec or so

#

ive reinstaled windows

coarse junco
#

what are your PC specs including harddrive/ssd

solid mortar
#

i5 7400 gtx1060 3g 8gb2400hz harddrive

coarse junco
#

is the stuttering only occuring when moving or when standing still too?

solid mortar
#

moving

coarse junco
#

in that case your hdd might be too slow. You could try lowering textures and closing other programs in the background

devout burrow
#

Do these guys run the Subreddit Discord too?

coarse junco
#

no, the subreddit is community run

exotic plaza
coarse junco
#

and where is that help-related?

exotic plaza
#

well defenately something wrong or with hitboxes or what ever thats supposed to be. like i was 100% on hes face but didnt got a marker

#

or headshot

coarse junco
#

i didn't see a single shot on his face

exotic plaza
#

well then im blind

#

then i'd rather hang myself hmmmmm aWearySuicide blobhang

coarse junco
#

you hit him on the leg one time, but hte shots on the head hit the edge of the doorway (close but there is no penetration)

wispy sedge
#

at 8-9 seconds i see what he means

#

it does look like he hit him in the face but i think he hit the wall\

exotic plaza
#

didnt see the wall thing so thats why i completely flipped

#

its not only that one clip though its around the day that you think you'd hit someone but then he just survives if you didnt even touch him

coarse junco
#

some are really close to the edge

exotic plaza
#

well the spray was fine though

wispy sedge
#

but at 8-9 it kinda looks like he hit him

exotic plaza
#

this frame

#

thats what i ment xD

wispy sedge
#

i feel like it did hit him cause at the end of 9 seconds i see what could be blood but it might be wall

exotic plaza
#

like the dust of the wall

#

kinda f***Ed

coarse junco
#

if there were penetration he would have been 100% dead

exotic plaza
wispy sedge
#

thats the one i was talking about

exotic plaza
#

like half a frame

#

yep

#

100% he would be washed away

wispy sedge
#

yeah cause it looks like blood but there's a better chance its wall

exotic plaza
#

yep

#

and what if you @viral monolith dont mind the conversation me and @wispy sedge & @coarse junco where holding., And turn off your capslock. 👍 lit

#

And learn english that makes me have less trouble decoding your language 😃

coarse junco
#

@viral monolith if you don't stop spaming offtopic nonsense, you are getting removed

#

well, that was fast and straight forward

atomic pendant
#

Do someone know what's wrong with the Asian server in pubg PS4? it shows "insufficient matchmaking pool" for more than a week, is that a bug or something?

pseudo tapir
#

Why after i've made the new update, everytime i try to open the game it get stuck on 98% and it keep loading for more than an hour then it still doesn't open?
Hope for a help

analog bear
#

Hi, I can not remove people from pubg friends list because it only gives me the follow option but my friends list is full and been asking for a few months back and forth on here with no answer. Is there a fix for this yet or does no one have aclue still on the solving of said issue

golden bobcat
#

Hiii

#

I get pubg free token

#

But i dont understand what we have to do with that token

slow pier
#

hi

coarse junco
#

@pseudo tapir which update?
@analog bear this is a known issue and the team is working on a fix

pseudo tapir
#

The latest one

coarse junco
#

update of steam, pubg, windows?

pseudo tapir
#

Pubg..

coarse junco
#

are you on PC or console?

pseudo tapir
#

PC

coarse junco
#

and you getting stuck at the update process in steam or when starting the game?

viral monolith
#

Hi @viral monolith hab dich über twitter angeschrieben, bist du da?

viral monolith
#

Hello, I have a problem in Pubg. I can not talk in the game, and I do not even care\

covert prawn
#

@viral monolith u don't care but it's still a problem? -_-

viral monolith
#

@covert prawn Yes

split garden
#

!rank

analog bear
#

Thank you @coarse junco

viral monolith
#

could use some help

#

why, after 2 years this game still has so much desync, lag and optimalization issues

ember talon
#

guys theres a bug i really need some of you to test :

assign 'V' to left peek, assign 'left ctrl' to walk, then hold 'left ctrl' and then hold 'V'. Now see if the character is able to peek left. Report me please.

viral monolith
#

you can't

ember talon
#

@viral monolith yea now assign 'B' to right peek and then hold 'left crrl' and then 'B', surprisingly the character can peek right while walking whereas in the above case it can't left peek while walking

#

please try it

coarse junco
#

@humble idol stop spaming your channel in the wrong channels!

hollow hazel
#

@coarse junco

#

check direct message

graceful pecan
#

@celest panther Lélolas#9716 messing up with voice chat not even joining game

versed depot
#

pubg works in build 1809 windows 10 oct 18 update???

pseudo tapir
#

@coarse junco when i'm starting the game

#

it gets stuck at 98%

celest panther
#

What gets stuck at 98% @pseudo tapir ?

pseudo tapir
#

when the game open

#

while it's loading it gets stuck at 98%

#

@celest panther

celest panther
#

I'm not sure where you mean. The game doesn't have a loading bar that I'm aware of. Can you send me a screenshot?

pseudo tapir
#

sure, 1 sec

#

check this out @celest panther

celest panther
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

pseudo tapir
#

i'm in this sever already

celest panther
#

That is not this server

#

If you have issues with PUBG Mobile, you need to talk to the mobile team via that discord

peak plank
#

Hello!

#

I recently got pubg and in nearly 70 percent of my matches, there is a ton of lag but I still have >20 ping

#

Using geforce now and ethernet

#

Anything I can do or is it cus of pubg servers

#

Thanks!

celest panther
#

@peak plank Geforce now, as in the streamed game service?

sharp belfry
#

Hello!
My game nearly %95 gets stuck on lobby loading screen (the part that initiliaze the lobby) between every match that i quit.This does not occurs when i first start the game or when i quit and restart it opens correctly.I dont understand why i got stuck everytime in lobby loading screen?

celest panther
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

spiral hull
#

tğrk varsa bakabilirmi pubg lite girmiyor sasfe mode diye bir hata veriyoryardım edin plsss

#

türk

viral monolith
#

anyone has advice on how to not experience so much desync

restive jewel
#

How do I get good at the game? I recently had just started, played a whole bunch of games, but I can't seem to survive that long. It's really frustrating to know that I'm not even good enough to survive for a long span of time. 😦

azure jasper
#

hard to say without knowing your play style

#

surviving for a while should be pretty easy, drop far from the path of the plane, and watch your surroundings to see where other players go

#

just surviving tho won't really help you get better, you have to fight eventually. I do know guys that play very passive and conservative tho and you can consistently get top 10

celest panther
#

@spiral hull Please use english in this chat. Thanks!

dusty saffron
#

how to open PUBG tencent gaming buddy

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How to open pubg PC

coarse junco
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

dusty saffron
#

How to open pubg PC

#

How to open pubg PC?

inland copper
#

Buy it from your respective gaming platform, install, and play?

dusty saffron
#

i have install it from tencent gaming buddy but i cant open it

celest panther
#

If you are after support for the emulator, you need to ask for help in the discord above.

#

We do not have anything to do with the mobile game here and cannot provide support

inland copper
#

Takarii too fast

noble ermine
#

Got a g633 headset. Should I use Dolby atmos, logitek software 7.1 surround or my Sound Blaster Z six studio surround sound?

ember talon
#

try all three in a game u always play and decide for urself if no one replies

#

i dont know much about audio

sharp belfry
#

@celest panther i have posted a text?

celest panther
#

@noble ermine None of the above.

#

PUBG uses stereo audio with HRTF to simulate surround sound

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If you use any external surround sound plugins then it will be emulating surround sound on a signal that has already been emulated to surround sound and will cause your directional audio to be inaccurate

midnight badge
#

Anyone know how tofix game fromcrashingafter everymatch?

#

lol my space button is out of wack

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no one?

barren grotto
#

Is there any way to turn on Mouse Accel for pubg? (I know im a huge noob for using maccel, how dare I)

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Would just like to know if its possible.

humble totem
#

HMM still can't remove any inactive friends... anyone have the scoop on this issue?

candid relic
#

Anyone getting a really weird view?

kindred panther
#

Add some PUBG IG symbols that we can use in our name

#

?

quick chasm
#

@barren grotto There is no way in the game settings. You'd have to turn that on in your windows or mouse software settings : )

#

@humble totem It is a known issue, the follow/unfollow button is causing an error when pressed. The team was made aware of it!

wanton valve
#

When will the server maintenance start today

quick chasm
#

There won't be downtime today

wanton valve
#

okay, I thought season would end and get into maintenance

quick chasm
wanton valve
#

I see thank you :p

dim rose
#

Merhabalar öncelikle başımdan geçenleri anlatayım özel maç lobisi açmış oyun oynuyordum kar 98 modunda 22 kilim vardı maç bitti birinci oldum custom maçta sonra lobiye döndüğümde 24 saatlik bir ban yediğimi gördüm bunun sebebini öğrenmek vede hesabımın tekrar gözden geçirilmesini ve banımın açılmasını rica ediyorum oyun içi takma adım LioN_52

#

----------------------------------------------------------------------Hi, first of all, let me tell you what happened I was playing a special match lobby opened the game in the snow 98 mode 22 rugs were the first match I've returned to the lobby after a 24-hour ban I saw that I ate a ban to learn the reason for the revision of my account and the opening of my account I would ask LioN_52

weary warren
#

!appeal

regal vaporBOT
tidal tendon
#

PLS FIX YOUR FUCKING GAME CRASHES

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ALWAYS ALWAYS ALWAYS

idle tree
#

@tidal tendon I suggest you go through our troubleshooting guide

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!ts

regal vaporBOT
viral monolith
#

Can you please bring back the server selection option 😦 I cannot find the right server always !

idle tree
#

The server automatically selects the best server for you @viral monolith

viral monolith
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@idle tree Its not .. It always put me on a high ping server.. LOL I get better ping on EU but the game puts me on SEAS with 250ms ping

gritty badge
#

i got big problem with ryzen 5 2400g 4core 8 threads but fps drop badly on hot drop

idle tree
#

Everybodies does. Not much can be done with 10+people dropping in a populated, high-detailed environment

noble ermine
#

Can you use mobile game controlers for PUBG mobile. Read someone saying they got banned for it.

Also... why does my custom button layout get defaulted during TDM?

inland copper
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

Please visit the official PUBG Mobile Discord server:
http://discord.gg/pubgm

full cobalt
#

So i bought the new pass but i havent gotten any of my premium rewards. What should i do

viral monolith
#

Guys when will the new Erangel come out?

languid parrot
#

can someone give me a hand right here, if i click my pubg icon the game just wont start up

celest panther
#

@full cobalt make sure that you have activated the pass. You will find it under "my items" withing the store tab

grand pecan
#

I cant start PUBG or PUBG test server, it says that i need too update my game client.. what do I do??

#

it says my version is: 5.6.9.3

viral monolith
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Hi, I can play 1 game and after that i have to verify game files in steam.

#

whats wrong?

viral monolith
#

The season is over or not yet, Can you tell me?

celest panther
#

@viral monolith Sounds like something might be corrupting your files

#

Run through the troubleshooting guide

#

!ts

regal vaporBOT
mossy raft
#

i have tried to open PUBG 8 times in steam and the game is not launching, i have verified game files and checked all of the troubleshooting options can someone help me please?

viral monolith
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I found sth: When I start PUBG "Steam Client Service" wants admin rights. When I say NO everything is ok

mossy raft
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hmmm ill try

autumn oxide
#

where do we bug report?

viral monolith
#

I found the solution!

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.vfd in game folder

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delete it, everything is fine

mossy raft
#

searched the whole of me steam folder cannot find that file anywhere and c: drive where the game is installed to and cannot find the file and i still cannot launch the game

#

do you mean vdf?

celest panther
#

What version of windows are you using?

mossy raft
#

windows 10 64 bit

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steam shows the game running but theres no PUBG window opening

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then steam shows me not playing a game after 3-5 seconds

#

played last night no issues, for the last 30 mins it wont launch

mossy raft
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there are a total of 3 pcs in my home and all 3 of them have PUBG installed and updated, all 3 of them do not work

viral monolith
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u found the steamapps folder?

#

u have verified game data in steam?

quaint compass
#

I just dont get it, me and my mate are having the same issue where we have tried everything in the troubleshooting steps and still cant get the game to open

mossy raft
#

verified game data in steam still not launching, but it will let me play test server

quaint compass
#

Any suggestions on how to fix it?

rigid eagle
#

Even after re-down loading it the issue was still there, and we had already been playing after updating it, then after taking a break, we tried opening it up without any luck

weary warren
#

@mossy raft Do you use BitDefender?

mossy raft
#

i do, but as far as i can tell ive given PUBG all access

weary warren
#

It's a known issue, you will need to temporarily disable bitdefender to play.

mossy raft
#

ahh ok

#

it works now thank you very much Dan

raw timber
#

I can't export my replay . Its says successful exported but the saved folder is empty

viral monolith
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My game won't start. Earlier I had to double click multiple time to get it to start and now even that isn't working. It shows processing but doesn't start. Tried reinstalling @celest panther

zenith whale
#

hello ı need help pubg lite wrong : "server is busy ...." help pls

viral monolith
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What can I do to open a pubg with a different icon that I can remove skirts, and sometimes I'm ready to click

weary warren
#

@raw timber This on live or test, have you triple-quadruple checked you did it correctly?

#

@viral monolith PC, Xbox, PS4?

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@viral monolith Sorry, I don't understand the question. Can you try rephrasing?

outer sail
#

BE Service is not running properly

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doesn't matter what I do

#

I've tried reinstalling battleye and verifying

#

nothing online seems to work either

weary warren
#

Is this on live or test servers?

viral monolith
#

@weary warren I can write you a personal message?

weary warren
#

Please ask your questions in here, it's the purpose of the channel.

outer sail
#

Live

weary warren
#

!ts

regal vaporBOT
outer sail
#

Done

#

Already

weary warren
#

Which ones?

outer sail
#

Everything but

weary warren
#

You did all of this in 15 minutes?

outer sail
#

11, 12, 13

#

No

#

I've been trying since this morning

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It's 4pm now

weary warren
#

What Anti-Virus do you have?

outer sail
#

Defender

#

I disabled memory integrity

#

I tried turning it off

#

I went into group policy editor and completely switched everything off

#

literally everything under the fucking sun

weary warren
#

We have a known issue with BitDefender currently.

outer sail
#

No

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Not bitdefender

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Windows Defender

weary warren
#

Unfortunately I have nothing more I can suggest to you.

outer sail
#

I'm not buying the game then I guess, I've been trying for over 6 hours to play it

#

I haven't even touched a single match

weary warren
#

Okay, that's fair. Sorry for the disappointment.

viral monolith
#

@weary warren I can not send a screenshot because

outer sail
#

@weary warren My friends account is vac banned but I don't think that matters

#

does it?

weary warren
#

It does not, no.

outer sail
#

BattlEye don't care about VAC bans right?

#

thought so

#

I'll uninstall it then

weary warren
#

If you try installing the test server PUBG: Test Server, and try launching it, I'll be able to more easily tell what the issue is.

outer sail
#

i just signed out of his account

#

1 sec

#

let me sign back in

weary warren
#

@viral monolith Unfortunately I cannot help you unless you provide me with more information regarding your issue I am unable to help you.

outer sail
#

I think he wants to send you a screenshot

#

but there's no image perms

#

Why would test server work?

weary warren
#

Because it's a different install, different client.

outer sail
#

same battleye

weary warren
#

If you're unwilling to help me test, that's absolutely fine.

outer sail
#

I mean what changes

#

Does it give me more info

#

or am I still gonna get a vague 'something is wrong with battleye'

#

from pubg

weary warren
#

I don't know if you will get the same error, which is why I am asking you to try

#

without trying, we will never know.

outer sail
#

I think I do

#

it's a 24gb install and my internet is shit so

#

I'm gonna give up on it

#

If I've gotta play test anyway

#

I don't want to buy it

viral monolith
#

@weary warren Why the icon has become strange. Previously, in the icon bar there was a pubg icon

weary warren
#

Okay, I feel you have misunderstood what I have asked, but feel free to chose whichever action you want.

#

@viral monolith Which Icon?

#

If you do not give me more information, I am unable to help you.

outer sail
#

the game icon isn't the pubg icon

#

it's the generic windows app box

#

that's what he's on about I think

weary warren
#

I'll let him tell me, as guessing doesn't always provide the correct answer.

sweet isle
outer sail
#

thank you stranger

weary warren
#

@outer sail Do you still need help?

#

@sweet isle Okay, and this is from...?

outer sail
#

I'm gonna uninstall probably

weary warren
#

Okay, thanks for trying.

#

@sweet isle PUBG: Test Server, PLAYERUNKNOWN'S BATTLEGROUNDS, PUBG LITE?

sweet isle
#

@weary warren NeformalD is trying to relay info from the russian pubg discord, someone is having this issue

weary warren
#

That's fine, but I don't have enough information to be able to understand the question, or even help.

outer sail
#

why is there battleye and easy anticheat?

#

can you use EAC instead?

weary warren
#

@outer sail this channel is for help and support, if you have suggestions please put them on the forum.

outer sail
#

what

#

no

#

this isn't a suggestion

#

It's a question

viral monolith
#

@weary warren icon pubg in the taskbar. When you start the game, below the pabg icon appears

outer sail
#

R:\Clients\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\ has two folders for anticheats, battleye and easy anticheat

#

can I launch with EAC instead of BE?

weary warren
#

No

outer sail
#

then why is it there

#

and why is there a TslGame_EAC.exe?

weary warren
#

I have suggested the next step for you to take if you wish to try and troubleshoot your issue, if you do not wish to do this, and therefore do not require assistance, please refrain from talking in this channel.

#

If you do wish to continue troubleshooting I am more than happy to assist, otherwise I will need to move on to another player who needs help.

sweet isle
#

okay, so that person is saying it's the main client

outer sail
#

You're asking me to install the same version of battleye that is causing me trouble

weary warren
#

I have asked you to install a separate and updated version of the PUBG client.

outer sail
#

Yes

#

PUBG

#

client

#

that uses the same version of battleye

weary warren
#

That does not matter.

outer sail
#

it does

#

that's my entire problem

weary warren
#

It is the next step in troubleshooting

outer sail
#

well it doesn't cover my problem

#

The game includes easy anticheat, is there a way to use it?

#

that's my question

weary warren
#

No.

#

I have answered this once before.

outer sail
#

why include an entire executable for EAC and copy of EAC then?

sweet isle
#

brendan, the test client isn't using the same exact exe so it might actually work

outer sail
#

I want to go through other options before I decide to download 24gb of content

weary warren
#

@outer sail This isn't the place to discuss anti-cheat software choices, if you wish to do that please do so elsewhere.

outer sail
#

my internet is shit

#

It's not a discussion, I'm asking a question on why it's included

weary warren
#

Questions and answers = discussion.

viral monolith
#

@weary warren On PC

weary warren
#

Live client?

#

@viral monolith Do you use BitDefender anti-virus?

viral monolith
#

Yeah

#

I do

weary warren
#

This is a known issue, if you wish to play PUBG it will need to be temporarily disabled.

viral monolith
#

Also every time I verify integrity it shows 1 file missing. Is that also because of it?

weary warren
#

Only way to find out would be to disable, verify files, then verify a second time.

viral monolith
#

Is this only with bitdefender?. So any other antivirus would be fine?

weary warren
#

If it verifies a second time, something weird is going on,.

#

It's only with BitDefender, as far as I know.

#

We're working to resolve the issue at the moment.

viral monolith
#

okay cool. will update after checking.

#

It worked. Thanks

night vine
#

the client executable is ~300mb btw Brendan