#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 150

mild flume May 6, 2019, 11:01 PM

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pubg mobile lite update when will come

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?

supple vigil May 7, 2019, 12:34 AM

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Neither of those two is supported here

glass lion May 7, 2019, 1:06 AM

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👌

north basin May 7, 2019, 1:22 AM

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.

verbal geyser May 7, 2019, 2:29 AM

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Hey so recently I got banned for using a so called "Modded Client" to which I believe what happend, I was in a great game literally got some Dinner and then it gets disconnected, tell me a message where it says "You've been banned for 10 years (2029 lmao) for violations) however I wasn't even doing anything else, expect my Tencent Gaming Buddy launcher was only CHINESE , I tried to contact support but they're full of bots and doesn't even report...

I'm only asking for either let me appeal or at least unlink my fking facebook account so I can get my squad somewhere else...
(This happend on pubg mobile eh)

hearty briar May 7, 2019, 2:52 AM

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how can I report someone for breaking discord rules?

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tried to PM mod but they have PMs off

verbal geyser May 7, 2019, 2:53 AM

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@hearty briar Just leave them, the system support is ultra shit even the greatest ever (GTA 5) offers a better support then here.

supple vigil May 7, 2019, 3:26 AM

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!pubgm

regal vaporBOT May 7, 2019, 3:26 AM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

supple vigil May 7, 2019, 3:26 AM

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That’s for the mobile discord

zealous rain May 7, 2019, 3:27 AM

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my pubg wen i leave or join a game doesn't load for like, infinite amount of time

calm nebula May 7, 2019, 5:05 AM

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@lunar mango @celest panther my game has improved how my brother pubg playing popped up from multiple games windows feature update has come up to date

celest panther May 7, 2019, 7:29 AM

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@verbal geyser This discord has nothing to do with the mobile game.

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Please see the message below for details on how to contact tencent

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!pubgm

regal vaporBOT May 7, 2019, 7:29 AM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

livid flame May 7, 2019, 8:00 AM

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Hey guys, i just want assurance that i won't get a ban for using audio drivers like voicemeter and VB Audio cable. Please let me know.

celest panther May 7, 2019, 8:01 AM

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They should be fine, many people use them

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Just so long as you aren't using them to abuse or be offensive to other users.

livid flame May 7, 2019, 8:02 AM

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Nah... Just to hear footsteps bit more clearly

celest panther May 7, 2019, 8:02 AM

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footsteps are meant to be quiet.

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changing your EQ settings will hinder you in other ways.

livid flame May 7, 2019, 8:03 AM

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Not having gaming headphones makes them a bit more quiet though😭

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I'm just trying it out if they help me assuming it ain't against the rules

celest panther May 7, 2019, 8:08 AM

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Not that im aware of. I know a number of people that use both

viral monolith May 7, 2019, 8:28 AM

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How long will the rating season last?

brisk flame May 7, 2019, 11:14 AM

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https://www.youtube.com/watch?v=fCEBtr_AcI8 how can we make this event ?

night vine May 7, 2019, 11:16 AM

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make a custom normal game with vehicle spawns on max

brisk flame May 7, 2019, 11:18 AM

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and I need to search all vehicles in the map ?

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is not possible because vehicle is by default at 1.0

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and 1.0 is the maximum value

torpid marsh May 7, 2019, 11:26 AM

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Just make sure you know where vechicles ususlaly spawns on the map, tell your pals to go get them... enjoy the game.

hearty lintel May 7, 2019, 11:29 AM

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why when i open PUBG on PC it stuck at loading screen

celest panther May 7, 2019, 11:34 AM

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!ts @hearty lintel please run through the troubleshooting guide below

regal vaporBOT May 7, 2019, 11:34 AM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

viral monolith May 7, 2019, 4:38 PM

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i need to be reseller in PUBG. i have 1.4M Gamers community #MENA and 840K members in my Bot on Facebook messenger also i purchase this domain arab.gg to make it Middle East portal for Arabian Gamers ... so guys any help to get deal about making money together 🥳🤞🏻

idle tree May 7, 2019, 5:12 PM

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That ain't gonna happen.

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@celest panther You probably know more in this department than me, to be fair.

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And thus, you have been summoned

celest panther May 7, 2019, 5:16 PM

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@viral monolith PUBG already has its established distribution platforms. For europe and the middle east that would be steam, or via Xsolla using http://www.pubg.com (which also provides steam keys)

meager roost May 7, 2019, 8:50 PM

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угар

tepid mural May 8, 2019, 3:40 AM

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servers still down ?

night vine May 8, 2019, 3:45 AM

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#📝│patch-notes

delicate agate May 8, 2019, 4:01 AM

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pubglogo Last Uptade About 7.1 Sound

Complaints:
• We can't understand where to shoot enemy.
• The footsteps of the enemy next to me do not come from the right place
• These changes you made in the voices were not liked by many of my friends and complaints.
• Sounds too much echo.

Survey:
• Those who have this problem should click yes
• Those who do not have this problem click

@ PUBG Community Team !

night vine May 8, 2019, 4:14 AM

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@delicate agate are you talking about mobile or pc?

full fern May 8, 2019, 5:22 AM

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at what time does the pc server get back online on
brazil ?

sand pelican May 8, 2019, 5:26 AM

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@delicate agate !pubgm

stone heart May 8, 2019, 7:01 AM

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@delicate agate PUBG doesn't support 7.1 sound, switch to stereo

delicate agate May 8, 2019, 7:03 AM

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Only Pc

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i know

delicate agate May 8, 2019, 8:38 AM

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My last question
Is it coming pubg server for a turkey ?
Is there such a project?

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it's not so nice when we play here with very high ping EU

Turkish player : 70-120 ping
EU players : 10-30 ping

buoyant needle May 8, 2019, 8:53 AM

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Is there a Channel to recruite Members into a Clan / Team?

celest panther May 8, 2019, 8:54 AM

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Not on the discord, but you can post your info on the forums here: https://forums.pubg.com/forum/39-looking-for-players/

pale axle May 8, 2019, 11:13 AM

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Damn me on my pocket after 3 ups ago, when the volume was 40 megabytes. Fps from 50 to 10. I do not do anything right.

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Let me tell you what to do. Please let me know if this is correct

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I can not live without lunch

night vine May 8, 2019, 11:18 AM

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is that an encrypted message? @pale axle

pale axle May 8, 2019, 11:19 AM

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I do not understand what he says

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I'm an Iranian Foreigner I do not know I use Google Translator

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I just want to say that after updating 40 Magic FPS from 50 is on the 10th

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Help Torahdah

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allthenewsisgoodnews Your dear friend does not know when will you give me an update that my FTP will give you

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FPS

weary warren May 8, 2019, 11:33 AM

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I'm sorry, but unless you're able to communicate with us more clearly we're not going to be able to offer any support.

sharp gyro May 8, 2019, 11:49 AM

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@weary warren sent you a DM.

broken breach May 8, 2019, 1:24 PM

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hey guys

hearty harness May 8, 2019, 1:49 PM

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after matchmaking i enter the game while in plane after it passes the middle of the island

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pls help me😢

celest panther May 8, 2019, 1:54 PM

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Sounds like your system is taking a long time to load in

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What are your specs?

sharp gyro May 8, 2019, 2:36 PM

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@hearty harness

hearty harness May 8, 2019, 2:51 PM

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gtx 1050 2gb-i5 7400-8gb ram

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what is the problem in?

torpid marsh May 8, 2019, 3:06 PM

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HDD or SSD?

hearty harness May 8, 2019, 3:42 PM

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hdd

celest panther May 8, 2019, 3:42 PM

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I expect it is a combination of HDD + 8GB of ram

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if you double your ram, your main issues will likely reduce

hearty harness May 8, 2019, 3:42 PM

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i fixed it

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i want to report 2 players

celest panther May 8, 2019, 3:43 PM

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!report

regal vaporBOT May 8, 2019, 3:43 PM

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If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

hearty harness May 8, 2019, 3:43 PM

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wait

regal vaporBOT May 8, 2019, 3:47 PM

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Where possible please report players using the in-game report tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

viral monolith May 8, 2019, 3:57 PM

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Can I get my name changed to have EU at the end of it?

tame mantle May 8, 2019, 4:04 PM

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when pubg lite will be release

celest panther May 8, 2019, 4:04 PM

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!pclite

regal vaporBOT May 8, 2019, 4:04 PM

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For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

celest panther May 8, 2019, 4:05 PM

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This Discord is for PC, Xbox and PS4 and we are unable to provide support or information regarding Lite.

karmic eagle May 8, 2019, 4:59 PM

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do you guys think it's best to play first person or third person in PUBG

torpid marsh May 8, 2019, 5:01 PM

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I always play TPP

zealous rain May 8, 2019, 5:11 PM

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why do i keep not 1taping players whit the s686 head shot did they accidently nerf it i didint get at less 4 kill now all headshots???

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like point black allmost

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max 2m

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just look 87damage at a lv2 helmet wen it suppose to do 20.8 per pellet and i was less then 2m away

viral monolith May 8, 2019, 5:49 PM

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Hi guys

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I need some PUBG support help please

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Im having a problem

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where I shutdown my pc and after I turn it on the other day and get on to play PUBG

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I have to re install the game again

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as If I uninstalled it

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or deleted the game on purpose

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can someone please help me

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?

steel edge May 8, 2019, 6:32 PM

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is there an issue with rerolling daily missions? The missions stay the same after rerolling

zealous rain May 8, 2019, 7:11 PM

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@viral monolith pls make rewrite your message i cant understand it

zealous rain May 9, 2019, 1:03 AM

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@celest panther look up

dim glade May 9, 2019, 7:17 AM

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whats with the servers?

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just lost connection to host

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and it wont reconnect

stone heart May 9, 2019, 9:57 AM

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@dim glade Probably routing issue. Is it resolved?

trail hill May 9, 2019, 11:45 AM

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!report

regal vaporBOT May 9, 2019, 11:45 AM

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Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

latent valley May 9, 2019, 12:04 PM

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Is razer synapse allowed to play with pubg? I have hammerheads and needs to use them on LAN to lower bass , just asking

celest panther May 9, 2019, 12:12 PM

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So long as it isn't used to provide an unfair advantage (eg macros)

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Altering EQ settings is fine as far as im aware.

latent valley May 9, 2019, 12:13 PM

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it dont have any macros it has 7.1 sound and EQ

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I was afraid and asked you know, dont want any trouble

celest panther May 9, 2019, 12:13 PM

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I understand, i was just being more broad spectrum with respect to synapse.

latent valley May 9, 2019, 12:15 PM

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It has surround sound/settings and u have to chosse what kind of earphones/headphones using, it has enhacements normalization sound bass boost mic volume and stereo enhancement and EQ, nothing more

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better to ask 😄

celest panther May 9, 2019, 12:16 PM

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One thing to be aware of is not to use the 7.1 option

latent valley May 9, 2019, 12:16 PM

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not allowed?

celest panther May 9, 2019, 12:17 PM

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Oh, its perfectly allowed, its just that the game only outputs stereo audio with a surround sound emulation provided by HRTF

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if you enable any kind of surround sound options then it attempts to simulate surround sound on a signal that is already doing that.

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The result is that it can mess with your directional audio

latent valley May 9, 2019, 12:18 PM

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actually I have not enabled the hrtf, I was playing without it XDDD

celest panther May 9, 2019, 12:18 PM

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HRTF is used for all directional audio to my knowledge, with gunshots being optional.

latent valley May 9, 2019, 12:20 PM

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good to hear, thanks for fast answer,helped alot 😃

inland marlin May 9, 2019, 12:57 PM

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Guys how to get the weapon skins

celest panther May 9, 2019, 1:00 PM

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There are a number of skins you can earn via the current wildcard pass on PC. You can also obtain skins by opening the Equinox, Triumph and Raider crates.

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If you would prefer to get a specific skin, you can use the steam marketplace to purchase one directly from other players - however pricing is not set or regulated by PUBG so it will vary.

waxen gale May 9, 2019, 1:11 PM

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my game frequently crashes during customs (mainly warmodes) while parachuting or shooting

it freezes and few seconds later it crashes

celest panther May 9, 2019, 1:21 PM

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!ts @waxen gale Please take a look at this troubleshooting guide and complete the steps included

regal vaporBOT May 9, 2019, 1:21 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

night vine May 9, 2019, 2:15 PM

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@waxen gale the parachuting crash bug is known atm, hopefully its fixed in the upcoming patches

waxen gale May 9, 2019, 2:23 PM

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ok

modern wadi May 9, 2019, 2:30 PM

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https://cdn.discordapp.com/attachments/354261480725676052/576052501279670283/20190509212314_1.jpg

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stuck

celest panther May 9, 2019, 2:47 PM

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!ts @modern wadi Have you run through the troubleshooting guide below yet? If not, please take a look.

regal vaporBOT May 9, 2019, 2:47 PM

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First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

inland marlin May 9, 2019, 3:47 PM

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When the companion will be activated

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🤔

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How to become a pro player

shut frost May 9, 2019, 3:49 PM

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Just keep playing and practicing👍

inland marlin May 9, 2019, 3:50 PM

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No I am in crown.....but Aslo I am not getting the legendary items

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But frnds don't play better then me but for their getting the legendary items

celest panther May 9, 2019, 3:51 PM

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I think you are referring to PUBG Mobile.

inland marlin May 9, 2019, 3:51 PM

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Ss

celest panther May 9, 2019, 3:51 PM

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!pubgm

regal vaporBOT May 9, 2019, 3:51 PM

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This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

inland marlin May 9, 2019, 3:52 PM

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Tnks bro so u guys playing ping lite

celest panther May 9, 2019, 3:53 PM

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That is also not a version connected to this discord server. I'm unsure if there is a server that is specific to it.

shut frost May 9, 2019, 3:54 PM

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How do i get better fps on a low end laptop?

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i keep having spikes when im about to kill someone

celest panther May 9, 2019, 3:54 PM

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There will be a limit to how much performance you can get depending on the specs. What do you have?

shut frost May 9, 2019, 3:54 PM

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kinda annoying

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gtx 1050ti

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8gb ram

celest panther May 9, 2019, 3:55 PM

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It is possible the problem is connected to a driver related issue. Some have reported that rolling back the drivers to an earlier version has solved that problem

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I would recommend trying version 417.35

shut frost May 9, 2019, 3:55 PM

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Oh alright i'll try

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thankss

celest panther May 9, 2019, 3:55 PM

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In addition, adding an extra 8GB of ram would give you a bit of a boost too.

shut frost May 9, 2019, 3:57 PM

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aight gotcha

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ahh i can only roll back till 425.31

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how to i go further back?

torpid marsh May 9, 2019, 4:48 PM

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Plesae hold

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@shut frost https://www.geforce.com/drivers/results/141169

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Uninstall all display drivers that you have and install these.

shut frost May 9, 2019, 5:02 PM

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Okay thankss

brisk flame May 9, 2019, 6:18 PM

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hey it is possible to automatically set the team of a player in custom match ?

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faceit can do it

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but for a member like me it's possible to do that ?

celest panther May 9, 2019, 6:20 PM

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I don't think so

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FACEIT have a specific interaction with PUBG that has been set up to handle things differently

torpid marsh May 9, 2019, 6:59 PM

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Auto in what way?

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Team leader joins first - whoever is in his team just joins the lobby and is auto set with set leader?

celest panther May 9, 2019, 7:04 PM

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They use an automated system to do everything. I don't know the details, but its entirely separate to the "standard" way of setting up custom games

viral monolith May 9, 2019, 7:52 PM

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Ok so i have a problam in pubg so in 25th in april i played and then my game started to freeze but then my computer started to freeze to i deleted the game 4 time but it still freeze but its only happen in pubg.... can someone can pls help me pls??

torpid marsh May 9, 2019, 7:58 PM

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Please provide your windows build and specs

viral monolith May 9, 2019, 8:01 PM

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Ok i have gtx 1070 and i have intel core i7 8700k 32g windows 10

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@torpid marsh more?

torpid marsh May 9, 2019, 8:02 PM

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Make sure you have the latest drivers

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430.64 is latest for now

viral monolith May 9, 2019, 8:02 PM

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Where can i check it?

torpid marsh May 9, 2019, 8:02 PM

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NVidia Experience

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You should have it on your PC

viral monolith May 9, 2019, 8:03 PM

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Yeah ok

torpid marsh May 9, 2019, 8:03 PM

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Check if there are drivers, if there is, download and game up.

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If it keeps freezing etc please come back

viral monolith May 9, 2019, 8:03 PM

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Ok

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Thanks

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I am downloading it now @torpid marsh

torpid marsh May 9, 2019, 8:06 PM

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Cool!

viral monolith May 9, 2019, 8:07 PM

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Thank u

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@torpid marsh now i need to download the game?

torpid marsh May 9, 2019, 8:08 PM

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If you have the game uninstalled yes.

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If not.. you can keep it

viral monolith May 9, 2019, 8:09 PM

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But if its freezing again i will text u ok?

torpid marsh May 9, 2019, 8:09 PM

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We'll be here to provide any help we can

viral monolith May 9, 2019, 8:10 PM

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Thanks

empty holly May 10, 2019, 2:31 AM

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@viral monolith is hacking

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mod pls ban

regal pilot May 10, 2019, 2:34 AM

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Ok

tepid zephyr May 10, 2019, 5:13 AM

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@torpid marsh u an admin?

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Who do I direct my general questions to @?

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@celest panther

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@tacit crow

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Lol where is an admin when u need one

granite temple May 10, 2019, 6:48 AM

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Need help reporting a hack. Cannot report a player because the hack did not involve the player shooting anyone. Where can I report?

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Also I have footage that I can send.

celest panther May 10, 2019, 7:01 AM

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!report @granite temple

regal vaporBOT May 10, 2019, 7:01 AM

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Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

tepid zephyr May 10, 2019, 7:09 AM

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Can I make post for players with certain stats in the LFG page?

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And how do I tag that group in the chat to notify the LFG group. I don’t see an @everyone button

celest panther May 10, 2019, 7:33 AM

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You can ask for whatever you want stat wise if you are forming a group

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Players will see it when they read the channel.

prime folio May 10, 2019, 7:42 AM

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@celest panther

prime folio May 10, 2019, 8:12 AM

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Or anyone from the community team willing to help I guess.

weary warren May 10, 2019, 8:40 AM

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Please ask your question, when someone is available to help they will respond.

prime folio May 10, 2019, 8:46 AM

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I spoke with Takarii about a week ago regarding a game breaking issue I was having. DM'd some screenshots to them. Also made a post in the help section of the PUBG forums. Just looking for a follow up, if there is one.

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https://forums.pubg.com/topic/334639-connection-timeout-error-unable-to-connect-to-matches-since-latest-patch/

celest panther May 10, 2019, 8:55 AM

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@prime folio Last i remember, you were going to attempt a VPN to see if the issue resolved itself. I take it you still get the same issue?

tepid zephyr May 10, 2019, 8:55 AM

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So I can’t tag the group. I know I have my alerts set to only notify if it’s me directly or if everyone is tagged.

celest panther May 10, 2019, 8:56 AM

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@tepid zephyr Thats correct. You can't tag the specific group.

tepid zephyr May 10, 2019, 8:56 AM

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Pshh fml. Bust

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😎😢

prime folio May 10, 2019, 8:58 AM

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@celest panther I tried using Exitlag, and yes, same issue. As the game is loading in I can watch all the connections die in the Exitlag interface.

celest panther May 10, 2019, 8:59 AM

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Everything so far is pointing to either an issue with your connection or an issue with your system. If i recall, you didn't have access to an additional internet line (eg hotspot, tethering etc)?

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Normally, if it is a routing related issue, a VPN will often resolve it - as would a secondary internet connection

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Are there any other computers in the house that you could throw PUBG on to and attempt to connect?

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If it works on a different system, then we can rule out your actual connection, but if it repeats the issue then that points to some network, modem or ISP related issue

prime folio May 10, 2019, 9:09 AM

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I tried tethering off my mobile phone, exact same issue. I don't have another PC to test it on. May I ask if you read my linked forum post above? Despite everything I wrote there you keep insisting its a problem on my end. This only started happening after PUBGs latest update went live.

celest panther May 10, 2019, 9:11 AM

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My reasoning is that if it were a game specific problem, then all your friends would likely have exactly the same issue and that there would be significant numbers of reports of people with the same issue

prime folio May 10, 2019, 9:14 AM

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Well, I guess it is and it isn't then. Specific to me, but no one else.

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I'm just really curious to see what is actually happening to my connection server side. From my position this is where the point of failure seems to be occurring.

celest panther May 10, 2019, 9:17 AM

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I'm curious if it might be a steam related issue.

prime folio May 10, 2019, 9:18 AM

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I honestly dont know.

celest panther May 10, 2019, 9:18 AM

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Can you remove PUBG, then uninstall and reinstall steam for me?

prime folio May 10, 2019, 9:18 AM

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Sure, why not.

celest panther May 10, 2019, 9:18 AM

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Someone mentioned it solving an unrelated issue the other day, possibly because the download cache didn't clear out properly.

weary warren May 10, 2019, 9:39 AM

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"Network debug statistics show no data being received from the server" This line in your post tells us that there is an issue with data throughput. The fact that you also get "Network lag detected" also tells us that you're not sending data correctly. either.

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We're not seeing an amount of reports with these specific errors that would lead us to believe that it is an issue with the game.

fallow knot May 10, 2019, 1:18 PM

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help me

celest panther May 10, 2019, 1:35 PM

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@fallow knot Unless you state what you need help with, responses are limited.

viral monolith May 10, 2019, 2:22 PM

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Who knows when will be the next update??

idle tree May 10, 2019, 2:25 PM

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Whej there's an update to announce, you'll be notifed via #📝│patch-notes or #📯│general-announcements if you're on PC.

upper parcel May 10, 2019, 2:26 PM

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hu

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hi

desert cedar May 10, 2019, 2:31 PM

#

😩

coarse junco May 10, 2019, 7:11 PM

#

!pubgm

regal vaporBOT May 10, 2019, 7:11 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

runic pollen May 10, 2019, 10:05 PM

#

Can I get help regarding a ticket I submitted regarding a recent ban on steam for here?

torpid marsh May 10, 2019, 10:11 PM

#

If you've submitted a ticket, they will respond as soon as they can with a response accordingly. Is there anything else you're wondering?

#

@runic pollen

runic pollen May 10, 2019, 10:12 PM

#

If the ban is due to team killing but the offence was only committed in order for you and your remaining teammate to die so you can back out and start over in the event you lost another friend early on in the round?

torpid marsh May 10, 2019, 10:14 PM

#

Not sure if I understand really

runic pollen May 10, 2019, 10:16 PM

#

lets say you are playing squads with friends.. one of them dies early in the match, like you just landed and they get downed and finished off very early.... so you kill yourself and your teammates with a grenade for example so you can all die and back out to start another match with the friend that died too early

torpid marsh May 10, 2019, 10:17 PM

#

I am not 100% sure about this.. But a ban for "TK" would only be issued if a teammate actually reported you, meaning not all of the teammates where in on the "leave and re-join" deal.

runic pollen May 10, 2019, 10:17 PM

#

which we all willingly huddle together to do so though?

torpid marsh May 10, 2019, 10:17 PM

#

If that is not the case then the ban is most likely not due to TK.

runic pollen May 10, 2019, 10:18 PM

#

it said the ban is due to TK when i loaded PUBG

torpid marsh May 10, 2019, 10:18 PM

#

And IF by all chance you have a ban issued for TK from that match and it is all in "we were all in on it"... then it will be rough proving how it is as such.

runic pollen May 10, 2019, 10:18 PM

#

do they ever grant appeals?

torpid marsh May 10, 2019, 10:19 PM

#

When did you submit this ticket about the issue?

#

Well if proof are available then yes ofc.

runic pollen May 10, 2019, 10:19 PM

#

Because the ban is for a week and this is all I play. I'm not a toxic kid, I'm an adult who likes to play pubg when i get home from work and do so with my friends

torpid marsh May 10, 2019, 10:20 PM

#

What I will say will sound "toxic".. But I can't really put it in other ways.

runic pollen May 10, 2019, 10:21 PM

#

The only time I have ever tkd was due to the one-time we forgot to select 3-man squad and ended up with a dude who was cussing and yelling racial slurs at me and my teammates

torpid marsh May 10, 2019, 10:21 PM

#

Ending games with "TK's" will never be the right way of doing things.

runic pollen May 10, 2019, 10:21 PM

#

Yeah, I kinda figure that now given the issue at hand lol

torpid marsh May 10, 2019, 10:21 PM

#

It's more secure (both due to risk of ban, and failure to successfully "die) to just hit ESC and leave game.

runic pollen May 10, 2019, 10:22 PM

#

We just for some reason always end it with a frag lol

torpid marsh May 10, 2019, 10:22 PM

#

A lot of people do

#

But placing a risk at hand will provide the risk to become "chance".

runic pollen May 10, 2019, 10:24 PM

#

It's really just been a joke amongst my friends. But the only time I can think of an instance where I tk'd and would've been reported would've been due to a random person ended up in our squad and he cussed and used slurs towards my friends and I..... Which I know isn't the right thing to do but I wasn't about to let some dude talk to me or my buddies like that... again, if the ban was due to that (which was like a week ago) than I clearly made the wrong choice

torpid marsh May 10, 2019, 10:25 PM

#

Nothing really justifies TK's

#

Best thing to do to "randoms that are not willing to cooperate" is to ignore them and move on

runic pollen May 10, 2019, 10:27 PM

#

Yeah, you are right. I always just make it a 3 man squad to avoid it entirely. Sometimes though, the settings for the lobby change when we load in and will even change it to TPP or Squad instead of 3-man squad and FPP

torpid marsh May 10, 2019, 10:28 PM

#

Life is rough

runic pollen May 10, 2019, 10:28 PM

#

Have you any idea if they will ever reduce a ban or remove it for a first offence?

torpid marsh May 10, 2019, 10:31 PM

#

You'll have to wait for their own words. I rather not speculate as each ban is a "per individual" deal.

runic pollen May 10, 2019, 10:36 PM

#

Well, I appreciate the help you've given so far. I guess last question is, do you know how long it takes for them to reply to a ticket or a tweet on average?

torpid marsh May 10, 2019, 10:39 PM

#

No idea. As it is a very individual thing.

celest panther May 10, 2019, 10:57 PM

#

@runic pollen We don't discuss bans on this server

#

Please wait for a response from support.

runic pollen May 10, 2019, 11:01 PM

#

@celest panther , thanks for the headsup, i'm just waiting for a response now from the ticket. Cheers!

viral monolith May 10, 2019, 11:23 PM

#

slm

torpid marsh May 10, 2019, 11:26 PM

#

Evening. How can we help?

supple vigil May 10, 2019, 11:39 PM

#

By fixing the gdamn ump

torpid marsh May 10, 2019, 11:49 PM

#

If they fix your ump they also better remove the disgusting red zone

#

But matters not these days to me..

#

Entered, redzoned, uninstalled.

#

Everything felt off

#

I will take a few weeks break now

proper glen May 11, 2019, 2:11 AM

#

!pubgm

regal vaporBOT May 11, 2019, 2:11 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith May 11, 2019, 9:15 AM

#

배그 할사람

#

RKAK

celest panther May 11, 2019, 9:41 AM

#

@viral monolith Please use english in this chat

prime folio May 11, 2019, 10:01 AM

#

@celest panther Hello again. Just an update from yesterday. After I un/reinstalled both PUBG and Steam it seemed that the issue I had was resolved. I played several duo and squad games without any issues. Then without provocation the issue returns.
@weary warren "The fact that you also get "Network lag detected" also tells us that you're not sending data correctly." Could you possibly expand on that? I haven't the slightest idea why anything like this could start happening after a year and a half of playing it.
A friend of mine works in Networking and Server hosting. I might just Wireshark the network traffic as I'm trying to connect to a match and see if he can look at the logs, see what the fuck is actually happening.

steel prawn May 11, 2019, 11:38 AM

#

배그 할 사람

idle tree May 11, 2019, 11:46 AM

#

!lang

regal vaporBOT May 11, 2019, 11:46 AM

#

Please use English in this channel, thanks!

gleaming hamlet May 11, 2019, 11:56 AM

#

iam Poor : c

#

how to get pUBG Free? : (

idle tree May 11, 2019, 12:04 PM

#

Well, you're out of luck.

#

!steam

regal vaporBOT May 11, 2019, 12:04 PM

#

http://store.steampowered.com/app/578080/

Steam

PLAYERUNKNOWN'S BATTLEGROUNDS

PLAYERUNKNOWN'S BATTLEGROUNDS is a battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing. PLAYERUNKNOWN, aka Brendan Greene, is a pioneer of the battle royale gen...

Price

$29.99

Recommendations

831166

Metacritic

86

▶ Play video

idle tree May 11, 2019, 12:05 PM

#

Save up and buy it :)

gleaming hamlet May 11, 2019, 12:08 PM

#

: (

#

i dont have jobs

idle tree May 11, 2019, 12:09 PM

#

We can't do anything about that sir

short leaf May 11, 2019, 12:09 PM

#

When will be PUBG lite will available in India

idle tree May 11, 2019, 12:10 PM

#

!pclite

regal vaporBOT May 11, 2019, 12:10 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

idle tree May 11, 2019, 12:10 PM

#

fml

#

@short leaf ^^ All the information you need about the Lite version, can be found through that link. Other than that, we have no other information.

short leaf May 11, 2019, 12:11 PM

#

@idle tree Okay thanks

supple jackal May 11, 2019, 2:28 PM

#

@idle tree NA duo servers are down

#

there were like 4 active players total an hour ago

idle tree May 11, 2019, 2:31 PM

#

No, they are not. Low player population in certain regions causes this sort of thing.

viral monolith May 11, 2019, 2:51 PM

#

Hi

supple jackal May 11, 2019, 7:00 PM

#

@idle tree 4 people, literally

#

in all of NA?

#

on DUO's FPP?

#

something was up

#

laws of maths on steam actives don't add up on that one

jade oracle May 11, 2019, 7:03 PM

#

is it me or are the severs a little delayed today?

analog kettle May 11, 2019, 9:35 PM

#

Can a mod please change my name to "2Speedy [EU]"

#

@exotic blaze

exotic blaze May 11, 2019, 9:44 PM

#

Sorry my friend I am not a mod mod

analog kettle May 11, 2019, 9:44 PM

#

Cant you do this? Ok

#

@coarse junco

coarse junco May 11, 2019, 9:44 PM

#

@analog kettle you said please 😃

analog kettle May 11, 2019, 9:44 PM

#

thanks

azure jasper May 11, 2019, 10:35 PM

#

How do you get a beard ? Seasonal item? Im PS4

analog kettle May 11, 2019, 11:04 PM

#

@azure jasper season pass

azure jasper May 11, 2019, 11:05 PM

#

so it was only for last season ?

#

or is there one for the new season

analog kettle May 11, 2019, 11:05 PM

#

idkj

azure jasper May 11, 2019, 11:05 PM

#

@analog kettle

#

oh

analog kettle May 11, 2019, 11:05 PM

#

i think this season

azure jasper May 11, 2019, 11:05 PM

#

dang

#

Ok thanks

#

I need beard

analog kettle May 11, 2019, 11:05 PM

#

hahhaah

limber thunder May 12, 2019, 3:08 AM

#

hlo guys

#

iam new here

eternal ore May 12, 2019, 5:50 AM

#

türk varmı

#

ya

echo mauve May 12, 2019, 7:18 AM

#

oi

sturdy copper May 12, 2019, 7:32 AM

#

Dear PUBG whoever decided to do this; Gamescom keys changed to Early Bird Keys with the recent update, when you use those keys you cant oen this boxes?

#

open!

viral monolith May 12, 2019, 10:12 AM

#

how do i get pubg to play on ultrawide? in settings ive only got 2560x1080 max

whole aspen May 12, 2019, 10:32 AM

#

;..

idle tree May 12, 2019, 10:43 AM

#

2560x1080 is 21:9, i.e ultrawide. that's the resolution my LG34UC79G-B drives.

viral monolith May 12, 2019, 10:48 AM

#

yeah, found out, the menu screen was the only thing not viewing in ultrawide

idle tree May 12, 2019, 11:21 AM

#

Yeh. That's been an issue for a few patches now. Not an urgent issue since it doesn't affect gameplay, thus isn't priority :)

kindred geyser May 12, 2019, 5:05 PM

#

I need help with my account

#

I have only one Pubg account and I never want to lose it.

#

I once gave my password to a friend because i wanted to buy RP

#

I paid him personally

#

He bought me RP

#

I changed my facebook and Twitter password later

#

But he still can open my pubg account

#

Because of some personal reasons. My relation with that friend is not good anymore. And I don;t want him to have access to my account

#

Please help me with this

#

I play pubg Mobile. But I use emulator to play.

#

#🤝│community-troubleshooting

celest panther May 12, 2019, 5:10 PM

#

!pubgm

regal vaporBOT May 12, 2019, 5:10 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

kindred geyser May 12, 2019, 5:12 PM

#

Thanks

craggy tinsel May 12, 2019, 9:12 PM

#

Guys help please:

#

I have this PC:
z270 pro m5 gaming MB
i7 7700
GTX 1080
2*16gb DDR4 RAM 2166MHz

#

on full HD, regular 16:9, on full ULTRA, I can barely hit 100 fps and i fluctuates between 80 and 95 with some drops to 70

#

shouldn't it be much better on such setup?

#

what could it be? could it be the RAM? I have 1 stick at 2166mhz and the other at 3000mhz. Yet when I use both in Dual channel, they run at the lower value which is 2166 in this case

pure schooner May 12, 2019, 9:29 PM

#

Am I allowed to post a Gleam giveaway link?

celest panther May 12, 2019, 9:36 PM

#

@pure schooner No

cursive quartz May 13, 2019, 4:56 AM

#

I'm downloading PC version
But I don't have graphics card on laptop
Only Integrated Graphics

Will there any problem ?

fervent radish May 13, 2019, 5:11 AM

#

Hi there,
I am from Bangladesh, Asia. I was thinking about playing the PC Lite version. But , I am not sure is it available on my country or not. Can anyone help me with this?
Thanks.

celest panther May 13, 2019, 6:28 AM

#

@cursive quartz significantly. The game requires a dedicated GPU

#

!pclite @fervent radish

regal vaporBOT May 13, 2019, 6:28 AM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

brisk flame May 13, 2019, 10:14 AM

#

hey why I can't see as observator a custom match ?

#

unable to play the replay at this moment

celest panther May 13, 2019, 10:35 AM

#

Replays aren't recorded for observers, i don't think

#

You have to actually be playing

delicate acorn May 13, 2019, 11:16 AM

#

Anyone know why i would be unable to queue into a FPP game (NA)? I tried TPP and it worked fine.

celest panther May 13, 2019, 11:21 AM

#

Most likely low player counts given the current time in NA

#

Was it a specific queue or quickjoin?

delicate acorn May 13, 2019, 11:24 AM

#

quickjoin

#

it says no one in queue. I thought it was low player count at first too, but it seems like something else

urban ether May 13, 2019, 12:25 PM

#

Same here @delicate acorn , showing 0 player que for FPP.

#

I feel like they kinda have forced this scenario towards the end of every season...where players become fixated on whatever game mode they have the highest exp points in. In an effort to get the rewards...

delicate acorn May 13, 2019, 12:54 PM

#

i thought most people played fpp

wooden geyser May 13, 2019, 12:55 PM

#

You got it backwards

teal zenith May 13, 2019, 4:20 PM

#

data corrupt error mid game? what happened?

celest panther May 13, 2019, 5:45 PM

#

Could be linked to many things, one of which was related to GPU drivers at the start of the month

#

You will need to do a clean install by following step 14 of the troubleshooting guide

#

!ts

regal vaporBOT May 13, 2019, 5:46 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther May 13, 2019, 7:52 PM

#

Don't modify any part of the client

#

Doing so is a breach of the Rules of Conduct and possibly the EULA

halcyon wagon May 13, 2019, 9:16 PM

#

I got send a cheat download from a bot on steam should i send the link in here or dm to a mod to be aware so no one uses it

coarse junco May 13, 2019, 9:18 PM

#

Please don't post it here, but you can DM a mod with it

viral monolith May 14, 2019, 2:51 AM

#

Damn

jaunty walrus May 14, 2019, 5:37 AM

#

hello gays you can help me when I play I can not see my player how to rule his

celest panther May 14, 2019, 6:25 AM

#

@jaunty walrus Are you in first person mode?

echo mauve May 14, 2019, 8:25 AM

#

thanks for let me join this server

viral monolith May 14, 2019, 11:39 AM

#

@celest panther

celest panther May 14, 2019, 11:39 AM

#

Yes?

viral monolith May 14, 2019, 1:29 PM

#

read my texts above ?

azure hill May 14, 2019, 5:56 PM

#

today i got banned for no reason i killed 79 people in one match that all are AFKs i have proof too i am a streamer on youtube and twitch i also created one ticket but they are replying like bot same msg every time pls help me
https://cdn.discordapp.com/attachments/569200871020167187/577913821797154856/fsefsef.png

#

@celest panther pls help

idle tree May 14, 2019, 5:59 PM

#

!appeal

regal vaporBOT May 14, 2019, 5:59 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

idle tree May 14, 2019, 6:00 PM

#

We cannot do anything for you. Submit a support ticket. They will review your case. Be patient just like everyone else.

azure hill May 14, 2019, 6:00 PM

#

i already did that sir

#

ok sir

idle tree May 14, 2019, 6:01 PM

#

Well, that's all you can do. We have zero authority over bans, appeals in this discord. Submitting a ticket and waiting is all you can do.

celest panther May 14, 2019, 6:01 PM

#

If you have already submitted an appeal then you need to wait for a response

azure hill May 14, 2019, 6:01 PM

#

my whole career going to shutdown only bcz of this thats why i am just msging every pubg discord help if u can help pls but if u cant thats ok thanks man for reply

latent patrol May 14, 2019, 6:01 PM

#

As I said earlier, you need to respond to the response you got and appeal further.

celest panther May 14, 2019, 6:01 PM

#

There is nothing anyone else can do to expedite the appeal

#

Please be patient.

azure hill May 14, 2019, 6:02 PM

#

@celest panther pls check the img u get to know thats why

#

ya ok

#

i am sorry

celest panther May 14, 2019, 6:02 PM

#

I won't be checking anything, it's nothing to do with me

fallow lance May 14, 2019, 10:02 PM

#

https://www.issteamdown.com/

#

Steam is down

viral monolith May 14, 2019, 10:09 PM

#

@here is steam down right now?

queen pier May 14, 2019, 10:10 PM

#

must be

sturdy copper May 14, 2019, 10:12 PM

#

steam is back guys

queen pier May 14, 2019, 10:12 PM

#

alright, its tuesday thats y

#

regular maintenance

hearty harness May 15, 2019, 2:17 AM

#

i cant use my mic neither hear teammates

true mantle May 15, 2019, 1:29 PM

#

็ำสสนฦ

#

Hello?

#

Is the game okay?

tribal dove May 15, 2019, 7:47 PM

#

need help getting battleeye corrupted data idk why

celest panther May 15, 2019, 8:12 PM

#

Usually related to corrupted game files. Perform a clean reinstall using step 14 of the guide below

#

!ts

regal vaporBOT May 15, 2019, 8:12 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

atomic pelican May 16, 2019, 1:40 AM

#

whenever i download the game it dosnt launch

#

not even forced launch

ornate fog May 16, 2019, 4:25 AM

#

alguém me da um pubg de presente ai humilde 👏 sou mt fã do jogo

celest panther May 16, 2019, 6:37 AM

#

@adrino#2974 Please use english in this chat

#

@atomic pelican What happens when you try to launch the game?

waxen gale May 16, 2019, 10:02 AM

#

a hacker came by (recorded) and he stopped his car so i hopped in and he flew me around the islands on mirahmar, will i be banned for getting in?

celest panther May 16, 2019, 10:06 AM

#

Possibly

waxen gale May 16, 2019, 10:06 AM

#

i can give you the recording

celest panther May 16, 2019, 10:06 AM

#

!report

regal vaporBOT May 16, 2019, 10:06 AM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

celest panther May 16, 2019, 10:07 AM

#

Raise a ticket there and send the footage

waxen gale May 16, 2019, 10:07 AM

#

ok

#

im clicking the submit button but its doing nothing all boxes are filled

celest panther May 16, 2019, 10:17 AM

#

Something must be missing

#

Check the form

waxen gale May 16, 2019, 10:17 AM

#

everythings checked

#

it wont let me send the ticket, could i PM you the video?

worn osprey May 16, 2019, 10:31 AM

#

hello, can somebody tell me how can i look at my weapon skin right in the game. not in inventory menu, just rotate it in the hands?

waxen gale May 16, 2019, 10:32 AM

#

J

idle tree May 16, 2019, 10:32 AM

#

Can't rotate it in your hands, but you can inspect it - normally the key is J

waxen gale May 16, 2019, 10:32 AM

#

im really nervous about getting banned....

celest panther May 16, 2019, 10:33 AM

#

Sending me the video that you have won't achieve anything. You need to fill out that form. If it is not submitting, something has been missed or incorrectly filled out.

#

Or you have something that is blocking the submission running on your browser

waxen gale May 16, 2019, 10:34 AM

#

nothing else in running in the browser, all forms are filled and checked.. the "im not a robot" is checked and the submit button gets clicked but nothing actually happens

celest panther May 16, 2019, 10:37 AM

#

Its working fine for me. Are you sure you aren't waiting for your video upload to complete?

waxen gale May 16, 2019, 10:37 AM

#

its all complete.

worn osprey May 16, 2019, 10:38 AM

#

Thanks, guys!

waxen gale May 16, 2019, 10:38 AM

#

actually, do i need to post the video file instead, could i stick the youtube video link in the desc? would it still be useful?

celest panther May 16, 2019, 10:41 AM

#

That would be fine too

waxen gale May 16, 2019, 10:41 AM

#

ok

#

am i required to be logged in?

celest panther May 16, 2019, 10:42 AM

#

To what?

waxen gale May 16, 2019, 10:43 AM

#

doesnt matter, the tickets complete

#

apparently the footage i put in the drag and drop was bugging it out or somthing

#

just hope i didnt forget to put the description

#

thanks for the help takarii!

celest panther May 16, 2019, 10:56 AM

#

Support will respond in due course. If something is missing it should be mentioned when they reply

waxen gale May 16, 2019, 10:57 AM

#

ok

tight flicker May 16, 2019, 4:28 PM

#

I need help.anyone can help me..?

idle tree May 16, 2019, 4:48 PM

#

Explain your issue and maybe someone can chime in and help you.

stable void May 16, 2019, 4:52 PM

#

hey, can someone help me ?

burnt dust May 16, 2019, 4:59 PM

#

how cna i help u

violet cairn May 16, 2019, 5:17 PM

#

is there any place where i can send a clan recruitment message?

gleaming hamlet May 16, 2019, 5:27 PM

#

is that allowed?

#

i cant send screenshot

#

well its an guy sent an Video Of Fortnite

burnt dust May 16, 2019, 5:35 PM

#

i think u cannot send a clan recruitment

ashen bluff May 16, 2019, 10:54 PM

#

is there anyone that can help me appeal my game ban

torpid marsh May 16, 2019, 11:01 PM

#

What do you need help with? A link?

#

!support

regal vaporBOT May 16, 2019, 11:01 PM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

shut shadow May 16, 2019, 11:50 PM

#

I dont know what all was added in the last update, but my game is extremely laggy now. I'm only getting 30 FPS now with freezing.

restive magnet May 17, 2019, 12:03 AM

#

@tacit crow I need help pls reply me

#

or any community team

torpid marsh May 17, 2019, 12:03 AM

#

Yes?

restive magnet May 17, 2019, 12:26 AM

#

@torpid marsh I need help from community team

torpid marsh May 17, 2019, 12:26 AM

#

Then have a seat and wait.

restive magnet May 17, 2019, 12:26 AM

#

oh w8

#

can u help me?

#

@torpid marsh

torpid marsh May 17, 2019, 12:28 AM

#

I dont know the issue so I have no idea.

restive magnet May 17, 2019, 12:28 AM

#

DM?

torpid marsh May 17, 2019, 12:28 AM

#

Is this PUBG related?

restive magnet May 17, 2019, 12:28 AM

#

ye

torpid marsh May 17, 2019, 12:29 AM

#

Then this channel works just as well for helping as any other. Incl DMs.

#

Dont be shy. State the issue.

restive magnet May 17, 2019, 12:29 AM

#

well uhh yesterday my steam acc was hacked by russian mothefu**ers and today steam resetted my password

#

when i logged in PUBG banned

#

IDK thats permanent ban or temp ban

#

game just says u have been banned from steam

torpid marsh May 17, 2019, 12:30 AM

#

You can go for appeal on the support page.

restive magnet May 17, 2019, 12:30 AM

#

I already did

torpid marsh May 17, 2019, 12:30 AM

#

Bans are not discussed here

#

Then you'll have to wait.

restive magnet May 17, 2019, 12:30 AM

#

but wat u think perm ban or temp?

torpid marsh May 17, 2019, 12:31 AM

#

From steam

#

Thats a VAC ban. Thats a steam issue.

#

You'll have to contact steam about it.

restive magnet May 17, 2019, 12:31 AM

#

ye thats vac ban

#

I contacted both

#

PUBG and steam

torpid marsh May 17, 2019, 12:31 AM

#

Well then there you go

restive magnet May 17, 2019, 12:31 AM

#

but w8

torpid marsh May 17, 2019, 12:32 AM

#

If Steam can confirm it was "hacked" and the "hacker" got your account VAC banned then they will lift it.

#

This is not a PUBG issue.

restive magnet May 17, 2019, 12:32 AM

#

https://cdn.discordapp.com/attachments/478192950296444968/578741590743318539/Desktop_Screenshot_2019.05.17_-_06.32.01.62.png

#

@torpid marsh

#

check this scrnshot

torpid marsh May 17, 2019, 12:33 AM

#

Well thats not what yous aid

#

said*

restive magnet May 17, 2019, 12:33 AM

#

?

torpid marsh May 17, 2019, 12:33 AM

#

You said " have been banned from steam"

restive magnet May 17, 2019, 12:33 AM

#

I said my steam was hacked

torpid marsh May 17, 2019, 12:33 AM

#

But here it says you are banned by developers from PUBG

#

"IDK thats permanent ban or temp ban
game just says u have been banned from steam"

#

Thats what you said.

restive magnet May 17, 2019, 12:34 AM

#

in steam it says banned by dev and game says banned from steam

#

wanna get an ingame scrnshot?

torpid marsh May 17, 2019, 12:34 AM

#

Dontneed one.

#

I have already provided you with what you need to know.

#

You appealed and now you have to wait.

#

They will get back to you about the issue when it's been looked on.

restive magnet May 17, 2019, 12:35 AM

#

ok

#

lol

torpid marsh May 17, 2019, 12:35 AM

#

Sadly they will say the same thing.

restive magnet May 17, 2019, 12:36 AM

#

hackers are piece of sh1t

#

reuined me

#

I wanted to get 1000 playhour in PUBG

#

and now im done

torpid marsh May 17, 2019, 12:37 AM

#

You have two choices

#

Re-buy the game and continue your journey towards 1000 hours.

#

Or wait till the appeal has been looked at.

restive magnet May 17, 2019, 12:54 AM

#

@torpid marsh can I buy this again in the same account?

torpid marsh May 17, 2019, 12:56 AM

#

No. Steam Store only accepts one owned copy of a purchased game.

restive magnet May 17, 2019, 12:56 AM

#

I played already 631 hours and new from starting??

#

also I had so much skins

torpid marsh May 17, 2019, 12:56 AM

#

Sorry to hear.

#

I'dwait then.

edgy lichen May 17, 2019, 3:17 AM

#

안녕하세요

night tree May 17, 2019, 3:46 AM

#

I bought a hanaya mask from the offer zone, my Uc got deducted but I didn't receive the item.

#

Help me.
Either give back my uc or give me the item.

night vine May 17, 2019, 4:09 AM

#

!pubgm

regal vaporBOT May 17, 2019, 4:09 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

night vine May 17, 2019, 4:09 AM

#

@night tree ^

naive crag May 17, 2019, 5:18 AM

#

elp

#

help

#

elp

regal vaporBOT May 17, 2019, 8:04 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

restive magnet May 17, 2019, 8:10 AM

#

Anyone here?

#

``In order to proceed further, please reply with the following information:

Title of the ticket [Request for hacked account recovery] “Game Nickname” ex. [Request for hacked account recovery] PLAYERUNKNOWN
Date the account was lost / Date the account was regained
Agreement that we will only be able to help as a one-time exception (Yes / No) Assistance will be difficult if No is selected
Provide the Steam Profile URL (for account verification)
Provide a screenshot of installed Steam Guard Mobile Authenticator (without the screenshot account won’t be checked for hijacking)``

#

How to do this?

static tree May 17, 2019, 8:24 AM

#

Follow what it says....

#

Not hard

#

If you dont have Steam Guard Mobile Authenticator they wont help you further

restive magnet May 17, 2019, 8:26 AM

#

can u make a sample how to do pls?

#

I have everything

#

pls make a sample and send it to me

#

pls

static tree May 17, 2019, 8:27 AM

#

1: PUBG
2: My account was hacked on <date> and I got access again on <date>
3: Yes
4: Link to your steam profile:
5: Screenshot of steam guard installed:

#

Easy

restive magnet May 17, 2019, 8:28 AM

#

thats it?

#

thnks dude

static tree May 17, 2019, 8:28 AM

#

Fill in the blanks obviously

restive magnet May 17, 2019, 8:29 AM

#

actually yesterday my steam account was hacked and when I got it back my PUBG was banned

static tree May 17, 2019, 8:30 AM

#

Seems odd someone would hack your steam account just to hack on PUBG, but guess its possible.... At a guess they will check to see if your lying by looking at the IP logs

pure relic May 17, 2019, 9:37 AM

#

hey help me please

celest panther May 17, 2019, 10:04 AM

#

State what you need help with so that others can assist

viral monolith May 17, 2019, 1:43 PM

#

who created this whole server

celest panther May 17, 2019, 1:44 PM

#

PUBG Corp did

lament depot May 17, 2019, 2:01 PM

#

some1 staff i report haxxor

celest panther May 17, 2019, 2:15 PM

#

!report

regal vaporBOT May 17, 2019, 2:15 PM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

quasi whale May 17, 2019, 6:44 PM

#

my pubg mobile account banned can help me?

zealous rain May 17, 2019, 6:51 PM

#

why is desinc so fucked rn

#

legit shoot some one 2times close range and wen i spectate him he's 100% hp tf

runic cliff May 17, 2019, 7:06 PM

#

server are too busy

#

and

#

it's not like I'm lobbying at restart. :(

coarse junco May 17, 2019, 7:38 PM

#

!pubgm

regal vaporBOT May 17, 2019, 7:38 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

runic cliff May 17, 2019, 7:40 PM

#

!pubg

atomic pelican May 17, 2019, 11:12 PM

#

@celest panther when i try to launch it nothing happens

#

littaraly nothin

#

its like im pressing a usless button

fleet axle May 18, 2019, 4:22 PM

#

The fps is dropping when my ping higher. What i need to do!?

viral monolith May 18, 2019, 5:33 PM

#

Can someone change my name on this server to Vuskar

torpid marsh May 18, 2019, 5:35 PM

#

Vuskar from Wow?

viral monolith May 18, 2019, 5:35 PM

#

yee i played wow

torpid marsh May 18, 2019, 5:35 PM

#

Ah

viral monolith May 18, 2019, 5:35 PM

#

but i used different ign in wow i think cant rly remember

glossy helm May 18, 2019, 7:17 PM

#

how do i report somebody

celest panther May 18, 2019, 7:36 PM

#

!report

regal vaporBOT May 18, 2019, 7:36 PM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

leaden peak May 18, 2019, 7:45 PM

#

whenever i try full screen in pubg, my screen flickers black and freezes , making it unplayable as the only playable fps for me to use is realistically on full screen. i play on laptop btw. ive heard there has been issues like this before but unsure overall. Any ideas on Fixes that i can do to resolve this game breaking issue?

#

thanks

celest panther May 18, 2019, 7:46 PM

#

I've seen others mention this too, but i'm unsure what they did to solve it

#

My gut tells me its a driver related issue, so rolling back to an earlier version might help

leaden peak May 18, 2019, 7:46 PM

#

of driver?

celest panther May 18, 2019, 7:47 PM

#

Your GPU driver

leaden peak May 18, 2019, 7:47 PM

#

yeah ive tried it and doesnt do anything

#

ive heard its been an issue since the new years patch and cant be resolved so idk

celest panther May 18, 2019, 7:48 PM

#

At what stage does the flickering happen, at the lobby or when loaded into the game?

leaden peak May 18, 2019, 7:48 PM

#

at any point in the game, when i go full screen

#

can be from launch

#

etc

#

not only that it breaks my other applications and screen, eg discord stops working etc

celest panther May 18, 2019, 7:49 PM

#

What are your system specs, including windows version and build number

leaden peak May 18, 2019, 7:49 PM

#

ah doesnt matter tbh thinking about it, probably not gonna play anyway.

#

sorry for wasting time

blissful basin May 18, 2019, 8:23 PM

#

Getting a not authorized error. Help?

torpid marsh May 18, 2019, 11:23 PM

#

Restart steam

odd basin May 18, 2019, 11:46 PM

#

hey, is there a way i can buy a discounted pubg?

#

or is there a discount code 4 it?

torpid marsh May 18, 2019, 11:53 PM

#

NMope

#

You buy it for fair price as everyone else

thick void May 19, 2019, 2:28 AM

#

Hello, I've been encountering this issue for many weeks now and I've tried fixing it with everything possible on google

https://i.imgur.com/RNRCePs.png

pls help

tribal dove May 19, 2019, 5:14 AM

#

if my computer have razer gamebooster do i get banned?

olive sphinx May 19, 2019, 5:59 AM

#

I am a famous old player contributing to the success of the game via YouTube. I have a small problem in the system

viral monolith May 19, 2019, 7:15 AM

#

r u talkin abt pubgm?

#

!pubgm

regal vaporBOT May 19, 2019, 7:15 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith May 19, 2019, 7:15 AM

#

^

#

emu?

#

dude

#

.

#

wrong server i mean to ask abt pubgm

#

GWczoLoliShrug

austere saddle May 19, 2019, 9:39 AM

#

Hmmm.... Test servers says Asia as region but ping is ~170

midnight halo May 19, 2019, 10:08 AM

#

is there any way to optimize PUBG?

#

and minimize CPU usage and increase GPU usage?

celest panther May 19, 2019, 10:38 AM

#

Generally, increasing the graphics will do that

midnight halo May 19, 2019, 12:00 PM

#

any other way?

iron zenith May 19, 2019, 12:16 PM

#

if you have nVidia you can access GeForce experience where you can choose performance over quality

midnight halo May 19, 2019, 12:37 PM

#

does cpu bottlenecking gpu cuz this kind of issues?? @iron zenith

#

cuz i think my cpu is bottlenecking my GPU

celest panther May 19, 2019, 12:40 PM

#

What are your system specs?

midnight halo May 19, 2019, 1:19 PM

#

i5 7400
8gigs RAM
GTX 1080Ti

#

@celest panther

iron herald May 19, 2019, 1:29 PM

#

ı am playing the pubg pc

celest panther May 19, 2019, 1:55 PM

#

Yea, your CPU is going to be a considerable bottleneck for that GPU @midnight halo

hearty harness May 19, 2019, 2:01 PM

#

i got banned in pubg bec my account got hacked by a website and he used hack if u want to see my help ticket from steam ill give it to u but i want to play this game its only game i have on steam after i got banned in fortnite

celest panther May 19, 2019, 2:05 PM

#

!appeal @hearty harness

regal vaporBOT May 19, 2019, 2:05 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

celest panther May 19, 2019, 2:05 PM

#

We can't do anything about bans on the discord or forums, you need to wait for a response.

hearty harness May 19, 2019, 2:09 PM

#

done

#

pls unban me

#

cause this is bad luck

#

my steam account get hacked then ban in pubg

midnight halo May 19, 2019, 2:10 PM

#

@celest panther is i7 7700k good for gtx 1080ti?

celest panther May 19, 2019, 2:12 PM

#

its a significant step up. I have a 6700k and a 1080 myself.

#

@hearty harness Like I said, no one here can do anything with regards to bans. You will need to wait for the support team to respond.

hearty harness May 19, 2019, 2:15 PM

#

ok

#

but call them to ban me

thick void May 19, 2019, 2:34 PM

#

does any one have a solution for https://i.imgur.com/RNRCePs.png ?

idle tree May 19, 2019, 2:37 PM

#

Are you by chance using a Windows Insider build? @thick void

thick void May 19, 2019, 2:37 PM

#

Yes I am

idle tree May 19, 2019, 2:38 PM

#

Latest version, correct?

thick void May 19, 2019, 2:38 PM

#

Build 18875 prerelease 190405-1518

#

No updates in windows update

idle tree May 19, 2019, 2:38 PM

#

Because if so, this is a known issue. 1903 has been having issues with games that use BattlEye, and this is still the case.

thick void May 19, 2019, 2:39 PM

#

Fuck

#

do you know if there's a way to go back to a stable version of windows without restoring everything

idle tree May 19, 2019, 2:40 PM

#

Yeah. I had the same thing. Sadly the only way around it is by using anything but 1903. And unless you created a restore point before the upgrade, i don't believe there is.

thick void May 19, 2019, 2:42 PM

#

Thank you very much, I guess I'm resetting my pc

hearty harness May 19, 2019, 3:28 PM

#

@celest panther

#

i got vac ban

#

what shall i do for that

#

ban appeal?

verbal nebula May 19, 2019, 3:33 PM

#

take that up with steam i would presume.

hearty harness May 19, 2019, 3:34 PM

#

but my account got hacked yesterday

#

i didnt use hacks @verbal nebula

verbal nebula May 19, 2019, 3:34 PM

#

its okay you dont need to explain to me lol.

#

just i presume steam has an appeal section which you can tell them that you got hacked.

#

infact, heres a quote from steam discussions: Steam support can not remove bans. If your VAC is deemed false be the VAC system it will be removed automatically. There is no way to appeal a ban.

hearty harness May 19, 2019, 3:37 PM

#

does that mean that my ban is going to be removed?

verbal nebula May 19, 2019, 3:37 PM

#

automatically it should be yes

#

Just a matter of when.

hearty harness May 19, 2019, 3:38 PM

#

that means that it will take time

#

will it??? @verbal nebula

night vine May 19, 2019, 3:50 PM

#

!appeal

regal vaporBOT May 19, 2019, 3:50 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

night vine May 19, 2019, 3:50 PM

#

@hearty harness follow the steps there ^

hearty harness May 19, 2019, 4:00 PM

#

ok

#

i made 2 appeals

forest swift May 19, 2019, 4:07 PM

#

hell

#

hello

#

!appeal

regal vaporBOT May 19, 2019, 4:07 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

forest swift May 19, 2019, 4:08 PM

#

I have appealed to the support.pubg.com website and all I receive are automated copy and past responses.

#

I would really appreciate any help thank you

night vine May 19, 2019, 4:28 PM

#

you have to be patient

forest swift May 19, 2019, 4:42 PM

#

hmmmmm i am patient

#

i am honestly a cripple with degenerative spine disease and I have been stuck to my bed / chair the past few days so being patient is hard for somebody who is in chronic pain just looking for a distraction for relief

#

also thankyou for the reply instead of just leaving me in the silence

forest swift May 19, 2019, 5:25 PM

#

!appeal

regal vaporBOT May 19, 2019, 5:25 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

forest swift May 19, 2019, 5:37 PM

#

Please help me Obi Won

celest panther May 19, 2019, 5:38 PM

#

As has been said here already, you need to be patient

#

Nothing can be done about this via discord.

#

Support will respond to your ticket in due course.

forest swift May 19, 2019, 5:44 PM

#

but support has given me a copy and paste generic response so i am losing hope

#

please restore the faith and praise SgtZen to the Sun

#

takarii if you help me ill order pizza to your house

#

ill get you a tripple bacon with pineapple

#

canadian style

celest panther May 19, 2019, 5:48 PM

#

As I have just said, no one on discord or the forums can do anything with respect to bans

#

If support have replied to your appeal (and it sounds like they have rejected it) you need to accept the outcome.

#

If it has been rejected, then they have reasonable reason to do so.

forest swift May 19, 2019, 5:48 PM

#

they replied with a copy paste message

celest panther May 19, 2019, 5:48 PM

#

This is as far as I will continue on this topic.

forest swift May 19, 2019, 5:49 PM

#

my steam account is Original from Novemeber 15 2004

#

i made it for half life 2

#

This is an original steam account i would never risk it. I would never cheat with it

celest panther May 19, 2019, 5:49 PM

#

I'm not a fan of having to repeat the same thing to someone.

forest swift May 19, 2019, 5:50 PM

#

sorry man

#

im just frustrated

celest panther May 19, 2019, 5:50 PM

#

I understand that frustration, but that doesn't change the fact that no one here can do anything relating to bans.

forest swift May 19, 2019, 5:50 PM

#

allowing me to keyboard smash at least helps my heard

#

heart

celest panther May 19, 2019, 5:50 PM

#

As I said, support deal with that. If they have responded then their decision is final.

#

This is where this topic ends.

zealous rain May 19, 2019, 7:32 PM

#

pls explain

#

https://clips.twitch.tv/SavageSmellyCheetahKappaRoss

#

why it dosent hit

forest swift May 19, 2019, 7:38 PM

#

because this game has issues

#

but its the best around......

celest panther May 19, 2019, 8:04 PM

#

@zealous rain Because bullets come from the barrel, not the scope

#

Those bullets are going under the chin

high vine May 19, 2019, 8:27 PM

#

Is there an email for sending a ticket?

zealous rain May 19, 2019, 8:30 PM

#

ho yezA

celest panther May 19, 2019, 8:33 PM

#

!support

regal vaporBOT May 19, 2019, 8:33 PM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

high vine May 19, 2019, 8:34 PM

#

Does not concern the game

#

But Discord

celest panther May 19, 2019, 8:42 PM

#

Then contact a moderator

high vine May 19, 2019, 8:44 PM

#

Can i dm You? @celest panther

celest panther May 19, 2019, 8:44 PM

#

Yes

forest swift May 19, 2019, 9:01 PM

#

!support

regal vaporBOT May 19, 2019, 9:01 PM

#

https://www.pubg.com/support/

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

forest swift May 19, 2019, 9:12 PM

#

!apeal

#

!appeal

regal vaporBOT May 19, 2019, 9:12 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

forest swift May 19, 2019, 9:40 PM

#

!appeal

regal vaporBOT May 19, 2019, 9:40 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

forest swift May 19, 2019, 10:28 PM

#

!apples

#

!apples

#

!apealls

#

!appeals

#

!appeal

regal vaporBOT May 19, 2019, 10:29 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

forest swift May 19, 2019, 11:20 PM

#

cool im just going to hang out in here until maybe I get a response.... sorry for being annoying

forest swift May 19, 2019, 11:42 PM

#

heres to never being able to play pubg again

daring anvil May 20, 2019, 12:04 AM

#

.

#

!appeal

regal vaporBOT May 20, 2019, 12:04 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

azure jasper May 20, 2019, 12:51 AM

#

did someone say pizza

clever sundial May 20, 2019, 2:44 AM

#

My emulator shows low graphics in my highend pc

#

Help me

celest panther May 20, 2019, 6:36 AM

#

!pubgm

regal vaporBOT May 20, 2019, 6:36 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

sharp magnet May 20, 2019, 7:25 AM

#

In in 1GB RAM pubg mobile work or not please help bro

weary warren May 20, 2019, 7:59 AM

#

@sharp magnet This is not a PUBG Mobile Discord, please follow the link above to join the PUBG Mobile Discord.

upper briar May 20, 2019, 9:20 AM

#

Hello there. May I speak to an official

#

The game was blocked by no reason

celest panther May 20, 2019, 9:23 AM

#

!appeal @upper briar

regal vaporBOT May 20, 2019, 9:23 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

normal escarp May 20, 2019, 12:09 PM

#

yo how do you report someone in game

#

in discord

celest panther May 20, 2019, 12:11 PM

#

!report

regal vaporBOT May 20, 2019, 12:11 PM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

normal escarp May 20, 2019, 12:11 PM

#

!report

regal vaporBOT May 20, 2019, 12:11 PM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

normal escarp May 20, 2019, 12:12 PM

#

!report DVS.Spectre#2923 highly racist joining channels and using the hard ER

regal vaporBOT May 20, 2019, 12:12 PM

#

Where possible please report players using the in-game reporting tools, failing that you can submit player reports here: https://www.pubg.com/support

PLAYERUNKNOWN'S BATTLEGROUNDS

Support - PLAYERUNKNOWN'S BATTLEGROUNDS

Choose your platform

idle tree May 20, 2019, 12:27 PM

#

Hey, if someone is causing issues in voice chat, please report it via DM to one of the moderators (Green names), with proof (i.e a video/voice recording). @normal escarp

normal escarp May 20, 2019, 12:30 PM

#

@idle tree I did but the moderator has not yet responded

idle tree May 20, 2019, 12:32 PM

#

They will respond eventually. Remember, just like us, moderators are busy with day-to-day life things :)

crisp pollen May 20, 2019, 1:00 PM

#

Does anyone know a fix for random micro stutters? I'm getting around 130-140 most of the time but every couple of seconds it drops to 90. I checked reddit, I tried a lot of suggestions but no luck (just like the OP's of said reddit threads). Anyone here might know a fix?

restive magnet May 20, 2019, 1:53 PM

#

Thnx #PUBG so much for understanding my problem was not caused by me and removing permanent ban ❤

#

https://cdn.discordapp.com/attachments/487512162814918667/580029622029254676/Desktop_Screenshot_2019.05.20_-_19.44.20.59.png

dusty orchid May 20, 2019, 3:16 PM

#

My account is locked eventhough I did no hack

#

How to unlock my account

celest panther May 20, 2019, 3:19 PM

#

!appeal

regal vaporBOT May 20, 2019, 3:19 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

hearty harness May 20, 2019, 3:29 PM

#

why everyone is facing my problemo

#

XDDDDDD

full cipher May 20, 2019, 3:54 PM

#

somebody from tech support help gave me the ban but I wasn't cheating,manipulative 1600 hours playing with 2017

celest panther May 20, 2019, 3:55 PM

#

!appeal

regal vaporBOT May 20, 2019, 3:55 PM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

viral monolith May 20, 2019, 9:07 PM

#

How/where can I join the pubg mobile server?

fiery tendon May 20, 2019, 9:28 PM

#

!mobile

coarse junco May 20, 2019, 10:21 PM

#

!pubgm

regal vaporBOT May 20, 2019, 10:21 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

viral monolith May 21, 2019, 2:32 AM

#

https://media.discordapp.net/attachments/359698462914379779/579716278340812829/20190517210330_1.jpg?width=757&height=474 please help. Who? What? Lobby...

mortal sun May 21, 2019, 7:30 AM

#

!pubg

#

!help

celest panther May 21, 2019, 7:40 AM

#

@mortal sun What do you need help with?

viral monolith May 21, 2019, 7:48 AM

#

@celest panther can I write you a private message?

umbral oyster May 21, 2019, 7:57 AM

#

!help

#

help

celest panther May 21, 2019, 8:01 AM

#

@umbral oyster What do you need help with? It is helpful for others if you ask your question with relation to your problem so that we can assist.

#

@viral monolith Yes

pallid geode May 21, 2019, 11:36 AM

#

help

#

steam ban me for no reason

idle tree May 21, 2019, 11:37 AM

#

!appwal

#

!appeal

regal vaporBOT May 21, 2019, 11:37 AM

#

If you feel you were incorrectly banned please submit an appeal on our support website:

https://support.pubg.com/hc/en-us

idle tree May 21, 2019, 11:37 AM

#

@pallid geode ^

pallid geode May 21, 2019, 11:41 AM

#

only two day ago I buy this game

celest panther May 21, 2019, 11:42 AM

#

@cold raft Please use english in chat

cold raft May 21, 2019, 11:42 AM

#

ok

viral monolith May 21, 2019, 12:15 PM

#

!lang

regal vaporBOT May 21, 2019, 12:15 PM

#

Please use English in this channel, thanks!

icy flame May 21, 2019, 3:23 PM

#

Help

#

Me please 😭

#

My pubg pc lite is showing an error

idle tree May 21, 2019, 3:25 PM

#

!pclite

regal vaporBOT May 21, 2019, 3:25 PM

#

For support related to PUBG Lite, see this website https://litesupport.pubg.com/hc/en-us

desert raft May 21, 2019, 6:20 PM

#

My mic isn’t working in pubg

#

Pc

tepid lark May 21, 2019, 6:21 PM

#

is this for mental problems

#

à

desert raft May 21, 2019, 7:08 PM

#

@celest panther

stoic grove May 21, 2019, 7:15 PM

#

is the stuttering fixed in patch 29

analog loom May 21, 2019, 9:53 PM

#

I need help for emulator

celest panther May 21, 2019, 9:56 PM

#

!pubgm

regal vaporBOT May 21, 2019, 9:56 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

desert raft May 22, 2019, 4:22 AM

#

How long til it’s up and running

jovial trench May 22, 2019, 7:54 AM

#

whats gon on boyzz?

astral portal May 22, 2019, 8:48 AM

#

how do i deal with the failure of initializing anti-cheat solution in pug lite but i already tried restarting the client and my pc as well

celest panther May 22, 2019, 8:53 AM

#

@astral portal We don't provide support for PUBG Lite here. Please visit the link I provided you and raise a ticket if necessary.

warped kayak May 22, 2019, 9:25 AM

#

anyone having problem connecting? says servers are busy. I've verified game files successfully still with no luck.

celest panther May 22, 2019, 9:26 AM

#

Keep trying. It is possible that the login servers are being hammered by people logging in to try out the update

warped kayak May 22, 2019, 9:27 AM

#

i've been trying since servers were up 😦

gilded spear May 22, 2019, 1:02 PM

#

.

barren sluice May 22, 2019, 1:07 PM

#

Does anyone has way to unban ur id

#

My I'd has been banned for using gfx tools

#

Ban period 10 years

#

Without any problems and are on ace tier

#

Very well pubg mobile

#

😒😒

weary warren May 22, 2019, 2:27 PM

#

!pubgm @barren sluice

regal vaporBOT May 22, 2019, 2:27 PM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

halcyon socket May 22, 2019, 7:04 PM

#

has the death cam changed? can't view who killed me but only view myself

surreal stone May 22, 2019, 7:12 PM

#

!help

idle tree May 22, 2019, 7:13 PM

#

Beep boop, i am the totally-not-human Contributor, living on the planet 'Earth". How can i, totally not a robot, be of help? @surreal stone

surreal stone May 22, 2019, 7:14 PM

#

@idle tree can i dm you?

idle tree May 22, 2019, 7:24 PM

#

Sure :)

lucid bane May 22, 2019, 9:14 PM

#

MERHABA

#

Pubg lite saat kaç çıkıcak

#

@idle tree

tribal garden May 22, 2019, 9:33 PM

#

Merhaba PUBG Lite şu anda indirmiş bulunmaktayım Fakat Launcheri başlat dediğim zaman oyun açılmamakta

#

@idle tree

halcyon socket May 22, 2019, 9:41 PM

#

i see that tactical marker disabled when i spectating my team 😦

#

will that be fixed? or that's how it is?

celest panther May 22, 2019, 10:35 PM

#

You can't place pins on the map when spectating either

#

Haven't been able to do that for as long as I can remember

#

@tribal garden @lucid bane Please use english in chat.

tulip sonnet May 23, 2019, 12:58 AM

#

@viral monolith why do you do stuff like that?

#

do you think its cool or something?

#

it kinda just shows your age tbh

night vine May 23, 2019, 1:45 AM

#

@celest panther I thought they added the ability to add pins when you are dead 4-5 patches ago?

dusty sluice May 23, 2019, 2:00 AM

#

was wondering if PUBG mobile had its own discord since people were telling me about it

night vine May 23, 2019, 3:52 AM

#

!pubgm

regal vaporBOT May 23, 2019, 3:52 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

alpine burrow May 23, 2019, 7:14 AM

#

i got the bug where the shadows are weird and its basically vertical wall hack

celest panther May 23, 2019, 7:35 AM

#

@alpine burrow what driver version are you running for your GPU?

midnight halo May 23, 2019, 10:14 AM

#

is pubg using 8-10gb ram normal?

#

@celest panther

celest panther May 23, 2019, 10:15 AM

#

Games will often try to use as much ram as it can

#

The more it can load into ram, the faster it can access critical things

midnight halo May 23, 2019, 10:15 AM

#

pubg just uses 3-4gn ram on my frens pc

#

thats why i was asking

midnight halo May 23, 2019, 10:39 AM

#

@celest panther

celest panther May 23, 2019, 10:41 AM

#

All depends on available resources

frigid smelt May 23, 2019, 10:51 AM

#

Please I need help I have been hacked my account on Facebook and I want to remove Facebook account to add a new Facebook account Please help me

celest panther May 23, 2019, 10:54 AM

#

!pubgm

regal vaporBOT May 23, 2019, 10:54 AM

#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the Official PUBG Mobile Discord or support page.

https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

http://discord.gg/pubgm

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game "Customer ...

iron bloom May 23, 2019, 12:52 PM

#

i c ant play playerunkown battlegrounds,when i start the game my character is rotating and then my game is full freezed .the supporters closed my ticket and say everytime the same bad supps.

#

need help please

celest panther May 23, 2019, 12:54 PM

#

Do you have a games controller plugged in?

iron bloom May 23, 2019, 12:54 PM

#

no

#

is the same when i try to join and dont see my character it go freeze

celest panther May 23, 2019, 12:54 PM

#

What are your system specs?

iron bloom May 23, 2019, 12:54 PM

#

Gt 730 8 gm ram fx 6300

#

dez.2018 i have play it without problems

celest panther May 23, 2019, 12:55 PM

#

How about windows version including build?

iron bloom May 23, 2019, 12:55 PM

#

windows 10

#

still windows dont have an update

#

xD

celest panther May 23, 2019, 12:56 PM

#

Which version and build is it? You can find it by opening the start menu and typing "winver"

iron bloom May 23, 2019, 12:56 PM

#

Version 1809 build 17763.503

celest panther May 23, 2019, 12:56 PM

#

GPU driver version?

iron bloom May 23, 2019, 12:57 PM

#

how i can see?

#

(nvidia)

celest panther May 23, 2019, 12:57 PM

#

I'd like to mention that your current GPU also doesn't meet minimum specs by quite a margin.

iron bloom May 23, 2019, 12:57 PM

#

but i play it without any problems last year

#

end 2018

#

AMD Radeon R7 370 2GB is the same gpu then i have

#

i mean my gpu is better

celest panther May 23, 2019, 12:59 PM

#

You said you have a GT 730, which is significantly lower than the minimum of a 960

iron bloom May 23, 2019, 12:59 PM

#

no my gpu have 4gb vram

celest panther May 23, 2019, 1:00 PM

#

Now you have me confused.

#

What GPU do you have

viral monolith May 23, 2019, 1:00 PM

#

lol

iron bloom May 23, 2019, 1:00 PM

#

Nvidia Gt 730 4 gb

viral monolith May 23, 2019, 1:00 PM

#

takari is like GWeggmoteWaitWhat 74111487975446479798

iron bloom May 23, 2019, 1:00 PM

#

i have 120 hours and invested 30$

celest panther May 23, 2019, 1:00 PM

#

A GT 730 is nowhere near as powerful as the minimum requirement of a GTX 960

iron bloom May 23, 2019, 1:01 PM

#

doesnt matter

#

the game run fine

opal bone May 23, 2019, 1:01 PM

#

hello

iron bloom May 23, 2019, 1:01 PM

#

still my friend play with a gt 710 lol

celest panther May 23, 2019, 1:01 PM

#

You just said it crashes and you can't control your character.

iron bloom May 23, 2019, 1:01 PM

#

no it freeze in the menu

celest panther May 23, 2019, 1:01 PM

#

That suggests that it isn't running fine.

#

Ok, lets start again.

iron bloom May 23, 2019, 1:01 PM

#

yeah

celest panther May 23, 2019, 1:02 PM

#

Please explain in full what your issues are that you need help with

iron bloom May 23, 2019, 1:02 PM

#

i start my game then in the menu who i can start the game or what ever go settings see my inventory it freeze completelly

opal bone May 23, 2019, 1:03 PM

#

how can i solve Windows cannot access the specified device?

iron bloom May 23, 2019, 1:03 PM

#

and when i try to start Pubg exper. server i get a black screen xD

celest panther May 23, 2019, 1:03 PM

#

@opal bone what device is it referring to?

opal bone May 23, 2019, 1:04 PM

#

@celest panther my laptop you mean?

celest panther May 23, 2019, 1:04 PM

#

@iron bloom The experimental server is offline and hasn't been used since the original sanhok testing

iron bloom May 23, 2019, 1:04 PM

#

uh

#

and whats with my other problem?

celest panther May 23, 2019, 1:04 PM

#

@opal bone I don't know, you need to be more specific about what specified device it is referring to.

waxen gale May 23, 2019, 1:04 PM

#

hey, i just got out of a broken warmode, now the game refuses to load and when i do load its got a weird purple command-ish text on the top but the game'd be frozen and not able to load the lobby

opal bone May 23, 2019, 1:05 PM

#

it's related to battleye privileges i think

iron bloom May 23, 2019, 1:05 PM

#

yeah

waxen gale May 23, 2019, 1:05 PM

#

im not the only one having the issue, my mates in the warmode are having it too

celest panther May 23, 2019, 1:05 PM

#

!ts @opal bone @iron bloom I recommend you both run through the troubleshooting guide below to rule out common causes for most issues

regal vaporBOT May 23, 2019, 1:05 PM

#

First Troubleshooting Steps
https://forums.pubg.com/topic/181292-read-me-first-troubleshooting-steps/

celest panther May 23, 2019, 1:06 PM

#

@waxen gale Can you send me a screenshot?

waxen gale May 23, 2019, 1:06 PM

#

can do

opal bone May 23, 2019, 1:06 PM

#

will try, thanks a lot

iron bloom May 23, 2019, 1:06 PM

#

i downloaded the game 5 time

#

because the guys (supporters) say me i need to delete all or i need to redownlaod it or whatever

celest panther May 23, 2019, 1:07 PM

#

Could you please run through all of the steps listed in the guide I just linked

opal bone May 23, 2019, 1:09 PM

#

i've done all of that

#

problem still exist

celest panther May 23, 2019, 1:10 PM

#

You can't have possibly done all of the steps since i linked it 4 minutes ago.

opal bone May 23, 2019, 1:10 PM

#

i've seen that before

#

everything is just fine

#

let me upload an screenshot

iron bloom May 23, 2019, 1:12 PM

#

i want my money back xD

wheat nymph May 23, 2019, 1:13 PM

#

error

iron bloom May 23, 2019, 1:14 PM

#

i dont have do that points

celest panther May 23, 2019, 1:14 PM

#

@iron bloom Are you completing the tasks in that guide as I recommended?

iron bloom May 23, 2019, 1:14 PM

#

still the supporters send me that i have sayed problem exist then they closed my ticket

#

yes

#

one point i havent done

opal bone May 23, 2019, 1:14 PM

#

https://ufile.io/ro6hyu16

crisp compass May 23, 2019, 1:15 PM

#

The XML file does not appear to have any style information assoisated with it
can someone help, getting this error on main screen

opal bone May 23, 2019, 1:15 PM

#

see this SS

wheat nymph May 23, 2019, 1:15 PM

#

The XML file does not appear to have any style information assoisated with it. the document tree is shown below . wtf is this

half vapor May 23, 2019, 1:16 PM

#

hi all today i start may game and here what i got 😦 ( This XML file does not appear to have any style information associated with it. The document tree is shown below ) any help ?

#

lol @wheat nymph

wheat nymph May 23, 2019, 1:17 PM

#

they want more maintenance break

#

😛

celest panther May 23, 2019, 1:17 PM

#

Are you two friends with @waxen gale by any chance?

half vapor May 23, 2019, 1:17 PM

#

nah

wheat nymph May 23, 2019, 1:17 PM

#

Naa

half vapor May 23, 2019, 1:17 PM

#

why ?

celest panther May 23, 2019, 1:17 PM

#

Were you just playing a custom game?

half vapor May 23, 2019, 1:17 PM

#

nah

wheat nymph May 23, 2019, 1:17 PM

#

naa

opal bone May 23, 2019, 1:17 PM

#

@celest panther https://ufile.io/ro6hyu16 see this

half vapor May 23, 2019, 1:17 PM

#

i play official