#🤝│community-troubleshooting

1 messages · Page 147 of 1

storm narwhal
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you will have to wait until they push a patch out to fix it

thorn void
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Shit mate..

storm narwhal
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which could be anytime in the next few weeks up until 1903 becomes public release

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its a great update itself tho

thorn void
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Yeah

storm narwhal
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they said most games were fixed

thorn void
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Windows sucks

storm narwhal
#

battleye hooks into windows kernel and Microsoft decided to change the kernel so battleye was broke, but battleye fixed it and now the third parties need to fix there end. from what i read

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pubg need to use a better anticheat.

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like the eac for instances like this

thorn void
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Well..

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We just have to wait for the update..

storm narwhal
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yea. i'm hoping soon. i want to install it

thorn void
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@storm narwhal

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Apex??

storm narwhal
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i don't play apex. it reminds me of cod.

thorn void
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what do you play??

storm narwhal
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pubg

thorn void
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And

violet grove
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Well, my pubg is not running, it just dont boot anymore. Anyone having this probklem?

obsidian spear
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PUBG PC Player, update just finished. Can't change from solo, duo, or squad... the area of the bottom left of the screen is completely gone. Can't even ready up.

amber saffron
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its only for me? pubg opening and closing at the same time

obsidian spear
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@tacit crow I can't select game mode (using the gear icon) and am missing the READY button entirely. The entire area is gone. I've restarted the game. I've restarted Steam. I've restarted my PC. What gives?

ripe basin
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It keeps giving me an application error saying its trying to attempt an illegal action

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and wont open

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wtf

amber saffron
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gg pubg not opening

ripe basin
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several people having the problem

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hopefully they will fix it soon

ocean shard
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@ripe basin @amber saffron Can you please let me know your CPU, GPU and operating system?

mystic wolf
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same problem here, application error; Windows 7 / AMD A10 7870k / GTX 970

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worked fine before maintenance

ocean shard
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@mystic wolf Thank you! Do you see any error, or just fails to open?

mystic wolf
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I get the error message

ripe basin
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Windows 7/AMD FX 6300 Six Core/Nvidia GTX 750 Ti

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so far everyone ive talked to who is having the problem all have AMD processors

ocean shard
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@mystic wolf thank you!

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@ripe basin thank you!

amber saffron
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@ocean shard RX570 4GB DRIVERS ARE UPDATED / FX 8350 / Windows 10 64bits

ocean shard
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@amber saffron thank you!

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@ripe basin @amber saffron are you getting an error msg, or no error msg?

amber saffron
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nope

ripe basin
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error message

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yes

amber saffron
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battle eye launcher opeing / game launching / launcher closing and game not opening

ocean shard
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thank you!

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@amber saffron What does it say inside the battleye launcher, if youre able to see?

amber saffron
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wait

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08:01:55: Starting BattlEye Service...

08:02:05: Launching game...

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and nothing else

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yesterday everything was okey

ocean shard
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ok thank you very much

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forwarding info to the team

ripe basin
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im telling ya, id bet my first born its something to do with AMD procrssors

tacit crow
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@hoary basalt Do you get any error messages when trying to connect?

hoary basalt
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no the game was working fine before the 36mb update but after the update its not launching

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i verified the game files but still not working

fiery tendon
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@ocean shard we have a lot of people with this issue in PUBGREDDIT in our #game-chat

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one person on voice with me now also having the issue

vocal zephyr
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@ocean shard gtx970 / FX-6350 / drivers up to date

amber saffron
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its the same problem on my 2nd pc

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gg pubg

fiery tendon
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@vocal zephyr nooooooooo

vocal zephyr
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yep

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only one in squad who can't play

fiery tendon
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We have someone in our squad who can't as well

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and I'm just trying to moderate the Reddit chat since we have a bunch of users with the same issues 😦

vocal zephyr
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yeah, saw that already

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that's why i came here and tagged/posted my hardware info to help

fiery tendon
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Sorry to hear you can't play 😦

frozen pasture
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cant play either i have intel not amd

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2 of my friends are on but me and my other friend cant load, it says running and then just doesnt open

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@ocean shard

oblique hamlet
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i uninstalled and reinstalled and still cant open game

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nvdia gtx 960 if you must know my potato

tacit crow
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Keep and eye out on announcements and we'll let you know as soon as it's fixed.

vocal zephyr
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thanks for the response and timeframe

oblique hamlet
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soooooo what do i do for another 3 hours? oof

vocal zephyr
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anime

oblique hamlet
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touche

ocean shard
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Thank you guys for the information you provided

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apologies for the issue 😦

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We're actually targeting approx 2-2.5 hours not 3

pearl rampart
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Game Do not Open ATT MY GOD

torpid marsh
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@oblique hamlet Make breakfast, watch the sun rise over another beautiful day.. And maybe feed the birds while you wait. Then back at it!

frozen pasture
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lol 3 hours this is comical

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no other games have these issues

torpid marsh
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Something prolly went wrong in a coding of an update during last update. No other game has that update. So ofc no other games will have this specific issue.

ripe basin
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you people that cry and complain need to chill. They do these updates for us you fools. If you dont want to deal with it and dont care to see the game get better than go play another game.

frozen pasture
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ha they still havent fixed dsync and its been 2 years and u say go play another game, i play many other games like destiny 2 for example which i dont ever have any issues with and it doesnt take 4 hours to implement an update

celest panther
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Desync is latency based. Until such a time as a magical technology arrives that eliminates latency, there will always be some level of desync.

torpid marsh
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I'd suggest you take a job over at PUBG Corp then 😃

frozen pasture
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some level loli get shot behind walls

celest panther
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the higher your ping is, the more you will experience.

frozen pasture
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my ping is 17

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so ya

torpid marsh
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Isnt it depending on both parts pings?

celest panther
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It is

torpid marsh
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Hi vs lo and so on

frozen pasture
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ok well in destiny 2 i dont get shot behind walls

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im just sayin

celest panther
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Ping grouping is used to put similar pings together so it reduces the latency effect

frozen pasture
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better and bigger company i guess

celest panther
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I see plenty of desync in other games. Saying that it doesn't exist in other games is factually incorrect.

torpid marsh
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All CoD games have it

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as in.. ALL.

frozen pasture
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no i didnt say that i said d2 but in pubg its much more noticeable

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CoD also sucks lol

torpid marsh
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Why does cod suck

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Cause of latency?

celest panther
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Some games have "lag compensation" in them which is a fancy way of saying the server simulates what it thinks should happen

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not nessecarily what does happen

frozen pasture
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i understand that and ive played pubg for over 2 years and i love it but its annoying that this shit happens all the time after and update

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its always something

celest panther
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You can test something a million different ways

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You can encounter zero issues when testing

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But you can't test for absolutely every possible scenario

frozen pasture
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i just think with how much money they have made they wld have the game more optimized

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less cheaters also which they have done pretty good on

hidden dust
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I havent been shot behind a wall in over 2 months, might want to check that internet bud

celest panther
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PUBG Corp has rapidly expanded since the game has launched. Throwing more money at a problem doesn't fix it

frozen pasture
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ya my internet is fine bud

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lol

hidden dust
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then its amazing that your game just randomly decides to let you die behind walls

torpid marsh
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As Takarii says...

frozen pasture
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not only me bud

hidden dust
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I havent died behind a wall in months

torpid marsh
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If money fixed issues.. Then Microsoft wouldnt need to have "test" audiences anymore.

frozen pasture
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my teammates also

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ya then good for u lol i guess ur on a better server

hidden dust
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generally while playing with friends they'll all make the issue seem bigger than it is.

celest panther
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The only desync I have experienced recently was when i was playing with a friend from indonesia and that resulted in me being placed with high ping players.

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In that case it would be expected

torpid marsh
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It's a risk taking those matches 😉

frozen pasture
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i just play on na so i dunno

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i guess im just unlucky

celest panther
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Which coast?

frozen pasture
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east

hidden dust
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I play on NA too, same with a bunch of other friends and none of us have died behind a wall in a long time

vocal zephyr
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i do at times, i am west coast

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88-95 ping

celest panther
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Ok, so keep in mind that from what I understand, players from the west coast have pings that range from 60-120ms

vocal zephyr
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it happened earlier tonight before maintenance

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i take it for what it is

celest panther
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Im unsure what the cutoff for the groupings are, but that would explain your experience.

vocal zephyr
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yes, playing with high ping

hidden dust
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I'm on NA east and get 20-30 ms, and havent died behind a wall in a long time. if you're getting 17ms you're either getting really unlucky somehow, or it's just looking like you're dying behind cover when you're really not

frozen pasture
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cld be the replay i guess or fhe other player is lagging?

hidden dust
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deathcam and replays are not that accurate

celest panther
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Replays aren't a perfect representation of what is going on

hidden dust
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think deathcams have been improved, but its still not the best

torpid marsh
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As was stated earlier.. If the guy shooting you have a bit of a "high" ping.. It may seem as if you are the one with the issue. But in reality it's the other player.

celest panther
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It is based on data your client puts together

frozen pasture
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this hasnt happened much just encountered it a few times in the last week or so

celest panther
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What you see in the replay isn't a 1:1 match for what actually happened

torpid marsh
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Tyrant you just said it was an on going thing the last 2 years didnt you? Or did I miss a topic switch?

frozen pasture
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no i said i played for over 2 years

torpid marsh
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"they still havent fixed dsync and its been 2 years"

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Not what you meant?`

frozen pasture
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ya its not completely fixed but from what u guys said makes sense

torpid marsh
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Ah. We are on the same page then.

frozen pasture
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yes now we are

torpid marsh
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Sometimes it's hard to get a read on what people actually say due to lack of commas and such. (I tend to be bad at it myself)

frozen pasture
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its def much better from when i started lol

celest panther
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Indeed. It has significantly improved over the last 12 months

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The most noteable improvement was the update that increased the server tickrate and made it more stable.

torpid marsh
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Remember release of 1.0? Omg good ol' days. And during Alpha days when you expected crashes a few times / match. I almost miss those times.

frozen pasture
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lol alpha

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when u think back to that its immensly better

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that was awful

torpid marsh
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I'd call it "Art".

frozen pasture
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ive played other battle royale games and none come close to the feel of pubg, its just the atmosphere thst keeps me playon

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every game is different

celest panther
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Ok, this is moving into the realm of "normal" discussion now. Could we move it to #207019048607678464 ?

torpid marsh
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^

celest panther
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Thanks!

ripe basin
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still hasnt been fixed yet?

hoary basalt
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they said 3 hrs but still not fixed 😦

mystic wolf
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@ocean shard 3h40min !! any update on the fix status? pubgpan

weary warren
hoary basalt
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haahahh

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2 more

limber canopy
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The Program can't start because MSVCP140.dll is missing from your computer.

how to fix this please help me i cant play PUBG Lite Gimme Link what i can download to fix this promblem ASAP!

torpid marsh
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Reinstall the game should fix that issue..

limber canopy
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how?

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gimme link

torpid marsh
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Link to what? The game you already have downloaded?

limber canopy
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yep link how to fix this

torpid marsh
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I just told you.

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Another fix is to make sure you have the 2017 C++ Redistributable runtime library.

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You do that in "Control Panel, Programs and Features"

flat cloud
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When re-rolling more than one mission in weekly/daily sometimes a previous mission that was rerolled also changes, two missions would change instead of just the one im rerolling

celest panther
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Did you happen to capture this happening?

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I recall another user mentioned the same thing to me the other day

flat cloud
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nope

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it happned last week as well when i was rerolling weekly missions but thought i was confused, but now it happened again and this time 100% positive, but didnt capture it

rapid valve
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Hello guys, can i ask, why my pubg get banned, i just play for 5 match, and get banned, can anyone can help me ?

celest panther
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!appeal

regal vaporBOT
celest panther
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We cannot do anything about bans on the discord, nor do we discuss bans that have been issued

rapid valve
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Okok thanks you @celest panther

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This? @celest panther

echo matrix
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hey guys, after today's 33MB update i get a error saying "the exception Illegal Instruction" can some1 help me? nothing on the forum

celest panther
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Do you haver a screenshot of the error?

mystic wolf
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they're working on a fix

blazing pelican
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Guys, My PUBG's graphics are deformed

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pls help

echo matrix
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@celest panther

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cant throw the screenshot in here, it says "an attempt was mde to execute an illegal instruction. (0xc000001d) occured in the application at location0x467940b3"

celest panther
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What CPU are you using?

echo matrix
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i7 920 turned from 2.67GHz to 3.5, i didnt have this error before, the day before yesterday I was playing normal, 0 problems, i've got this error after today's update

celest panther
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Quite possible its related to the issue that is preventing many playing right now

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They are working on it and should resolve it soon

echo matrix
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okay, thanks 😃

thin karma
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So, is it now probably possible to start the game without any errors? Because I did? 🤔

mystic wolf
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nope still getting an error

cobalt summit
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is it a problem from pubg?

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cuz i cant start my game

thin karma
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Okay? I was trying to start the game right now... And I'm ingame right now. No errors on screen

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Yep @cobalt summit

celest panther
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Not all users will be affected by the recent issue

mystic wolf
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Did you have a problem running it 5hrs ago?*

cobalt summit
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i didnt try this morning

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only now

thin karma
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@celest panther Then it must depend on the user's hardware

cobalt summit
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but seems like it's not working

mystic wolf
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yea they know what the problem is already, they're just working on the fix as of now

thin karma
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And what is the problem?

mystic wolf
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altho they probably should have rolled back the update seeing it s taking them twice the maintenance time to fix it

idle tree
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A problem is just a hurdle to overcome. And the devs shall prevail, as they always do

mystic wolf
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they didn't specify about it, probably smth to do with older cpu's tho

thin karma
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I wish them as much luck as I can! 🍀

slow warren
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ive been waiting 5 hours to play pubg and its still not launching

thin karma
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Sorry for my spam right now, but I found another issue: The blood isn't visible anymore if you hit someone 20+ meters away

worn tundra
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so are other getting this popping up? The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc000001d)

daring umbra
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The game isn't starting

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😡

sonic onyx
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hi i need help plz my pubg dont want to start

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same @daring umbra

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i pay 10 $ for pass and i can't play ....

celest panther
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Please be patient while the cause of the issue is resolved.

sonic onyx
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ok

ocean oxide
#

T_T

weary warren
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Please remember that this channel is for those seeking help only. If you do not need help, or you are not helping someone else, please use another channel.

sonic onyx
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np @weary warren i just want know why pubg dont want to start

weary warren
sonic onyx
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ok

weary warren
thin karma
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Are there any problems with the blood? I can't see any blood from 20+ meters away

weary warren
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None reported.

thin karma
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Should I scan my files then?

weary warren
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If you have a video of the issue you're having it would be useful, without it I'm not able to suggest what could be causing the issue.

thin karma
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A video? Uploading on what?

weary warren
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Yes, a recoding of the gameplay where you feel you are not seeing blood after successfully hitting an enemy.

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Hosted on whatever video/file storage website you like.

thin karma
#

okay, thanks! 👍

ancient ore
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Also info on your game/graphics settings and steam launch/region settings might help

thin karma
#

Maybe it was a problem with my eyes -> buy new glasses xD
Everything works well right now... The blood is visible
Thanks for your help @weary warren and @ancient ore!

weary warren
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👍 🤘

torpid marsh
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Maybe you have difficulties with seeing certain colors. Try to look into that as it could go on to be more serious over time.

thin karma
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Well if I would have that, I could not see red blood anyways, but I see it now. 🤘 @weary warren

rapid zenith
#

are you guys getting the fail to intialize steam as well?

torpid marsh
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You need to restart steam in that case.

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Might be some updates on Steams side.

rapid zenith
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ill try that

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this game is so broken it hurts my feelings lmao

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still doing it

celest panther
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Failed to initialise steam is usually steam related or when you open multiple clients at once (eg, test + live)

rapid zenith
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nope ive closed everything

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and tried runnin it as admin

torpid marsh
#

Did you kill the application?

rapid zenith
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it was working

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and yes

torpid marsh
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Task manager, kill process, Steam.exe

rapid zenith
#

closinhg steam and in task manager

torpid marsh
#

Maybe something is stuck somewhere. Tried rebootin'?

rapid zenith
#

yes

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well ill try it again to be sure

torpid marsh
#

I'll see what I can find while you do that.

thin karma
#

A restart would be useful

rapid zenith
#

same thing

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im gonna try to verify my game files

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it just downloaded a update?

torpid marsh
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Nothing lately as I cans ee

rapid zenith
#

im verifying my game files

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still doing it

coral hill
#

i reinstaled and restart my comp and it let me in

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every time i tryed to verifing it told me i need 1 file never dl it

rapid zenith
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ok boys im good for any one else i weant to steam apps/pubg/binaries/win64 and made it run as admin same with steam.exe and i closed all process in task manager

worn tundra
#

1 file will always do that

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I keep getting this when starting game The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc000001d)

rapid zenith
#

now its doing it again wtf mane

worn tundra
#

total buzz kill

rapid zenith
#

fr

coral hill
#

after the fix did you restart your comp

rapid zenith
#

no

coral hill
#

try

rapid zenith
#

still doing it

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you know what esea it is lmao

coral hill
#

?

rapid zenith
#

i said im just gonna be play esea

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lol

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i think its on there end

coral hill
#

i had to reinstall to get around mine

rapid zenith
#

i might just do that then

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i just dont want to lose my settings

coral hill
#

sound like a file got corrupt in the update

rapid zenith
#

all i know is its mad annoying

echo matrix
#

for everyone who has the an attempt was mde to execute an illegal instruction. (0xc000001d) occured in the application at location0x467940b3" error, reset pc, launch PUBG, close it, close steam, launch PUBG shortcut with steam closed

rapid zenith
#

still failed to initialize i resintalled it still doest work

quick chasm
vocal zephyr
#

update hangs on deathcam

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deathcam's might make your game freeze if the update broke it for you last night, just FYI for anyone

rotund spire
#

im not able to play as ive been getting 200+ ping in all my recent games, after some godforsaken change

im from india and i keep getting connected to NA servers
Why cant i choose which server i can connect to

rapid valve
#

why i banned and they cannot help me, bcz iam using a program cheating, what, i've just 5 match and why get banned im a beginer for this game

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@celest panther

supple vigil
#

!appeal

regal vaporBOT
supple vigil
#

thats all we can do to help with a ban here

#

not allowed to discuss it and we can't do anything to expidite it

trim valve
#

Hi, I have a screenshot of a glitch that happened to me 10mins ago

heady trench
#

hellooo

#

peopleeeeeeeeee

trim valve
#

Hi, I have a screenshot of a glitch that happened to me 10mins ago
Who do I sent it to?

#

Please @ me with an answer

heady trench
#

eh?

raven wyvern
#

how does one ready without a ready button?

eternal token
#

same here!!!

viral monolith
#

yo

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no START BUTTON

eternal token
#

i have no ready botton

viral monolith
#

WTF

supple vigil
#

We not allowed to call ppl out here

#

If you submitted a ticket - support will look at it and act accordingly

lament depot
clever flicker
#

trying to play duo with friend from the us but im from eu, it says zero in que for duo. can only play squad with him... why ?

pulsar crown
#

Hi, I have a problem with registering at Pubg Lite

supple vigil
#

!pclite

regal vaporBOT
supple vigil
#

We don’t support it here so that’s all we can do

tidal tendon
#

Can't play on pc

#

Error...

halcyon socket
#

best place to leave ideas/suggestion?

celest panther
#

!forums

regal vaporBOT
celest panther
#

Thats usually the best place

halcyon socket
#

i hardly use forum but ok

winter forge
#

Hey, I try to make videos with my replays, but in the replay it seems that the antialiasing is not working or locked at "low" (even if I set it to ultra). Do you guys knows anything about that ?

weak mortar
#

i keep crashing after every game, the game closes and when i verify the game on steam there is always a curropt file that needs to be reinsalled. i changed what HHD the game was on to see if it would fix the issue incase i was having HHD issues but t o no avail. any reccomondations?

supple vigil
#

!ts

regal vaporBOT
vocal zephyr
#

played some earlier, nvidia shadowplay worked fine. no longer an option in settings

#

FWIW i was one of the people who couldn't get pubg to launch after maintenance

torpid marsh
#

@vocal zephyr make sure your nvidia stuff are up to date as there have been updated drivers. Current Nvidia Experience Version is 3,18

#

GeForce Game Ready Driver is currently 425.31

vocal zephyr
#

geforce experience is up to date, checking driver itself

#

419.67

#

jesus

#

been a minute

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good looking out @torpid marsh thanks

vocal zephyr
#

all up to date drivers and geforce experience, nvidia highlights is still not an option

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and it's weird that hits happens after many games since maintenance and no software changes since

#

with exception of updating drivers and geforce experience to try and solve said problem

celest panther
#

Windows did push out an update recently too

vocal zephyr
#

was it within the last 16 hours

celest panther
#

Have you tried a clean install of the geforce experience?

vocal zephyr
#

because that's the timeframe we're talking

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and yes

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this happened between game sessions today

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the nvidia highlights breaking

celest panther
#

are you launching steam as admin?

vocal zephyr
#

no, i'll try that

celest panther
#

Oh, the suggestion there was to not do that

vocal zephyr
#

nevermind, didn't even try it yet ha

celest panther
#

give it a go (even if you have done it already)

#

can't make it work less, right?

vocal zephyr
#

that's what i tried to do

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clean installation

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i'll screenshot what i see for you, one moment

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wow

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it righted itself as i go to take a screenshot

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hopefully it's still working tomorrow, cheers

celest panther
#

almost everyone i know that has had this problem managed to solve it with a geforce experience reinstall

#

maybe it needed a system reboot too?

amber saffron
#

someone know the fix about after this update im loading in match kinda long time and my textures when im landing spawning kinda long time too?

royal pier
#

Anyone else had the looting issue on xbox, where in either the nearby items column or the inventory items column, you can't scroll down to pick up items? When I scroll down, it automatically scrolls back up. It's been happening to me for awhile, but not consistently. And it's just one column or the other, so it's not my controller. I've had one friend come across the same issue.

celest panther
#

Never experienced that one myself.

#

Have you got any other controllers connected via charging cable @royal pier ?

#

Or any other controllers connected full stop

#

To get those models you would be pulling them from the game files

#

which would be against the EULA/ToS if im not mistaken

royal pier
#

@celest panther no. I'm just using my elite controller. My first thought was maybe my controller was the issue, but it's just the one column at a time that has an issue. It's not like the up button is stuck or anything. It's very odd.

celest panther
#

Is it possible one of your elite "paddles" could be triggering one of the triggers?

#

its not an issue i've seen anyone else reporting recently which suggests to me that it could be related to your controller

#

do you have any other controllers you could substitute in to check?

royal pier
#

It's possible. I'll keep an eye on it. I just wanted to bring it up, in case I wasn't the only one having the issue. I've had one other friend say they had it happen too. I'll definitely look into that though, because I may have one of the paddles mapped to the up button on the d-pad.

celest panther
#

Does your friend happen to have an elite controller too?

royal pier
#

That, I'm not sure about. It's possible.

celest panther
#

Also, roughly when did you first notice it?

royal pier
#

I first noticed it a month or two ago. Then it didn't happen again until the last week or two.

celest panther
#

Has it happened at all today?

royal pier
#

I haven't played at all today

#

I'll try some different things, and make sure it's not just the controller. I just wanted to bring it up, to express a possible issue. I appreciate your time and assistance @celest panther

celest panther
#

Thanks for the heads up, i'll keep an eye out for others just incase

royal pier
#

Ok. Thanks again!

lost hazel
#

just wondering if someone could get me into contact with the admins of the pubg oce discord

supple vigil
#

Just curious - do we have an oce discord?

lost hazel
#

yeah there is

#

i just cant join it

supple vigil
#

@celest panther do we have an oce discord?

celest panther
#

pass

viral monolith
#

you wassup

#

yo*

fickle tree
#

FBI#9115 was following us into squad rooms and not playing... would like to report to admin

viscid stone
#

mobile server plz?

fickle pecan
#

Help

#

@royal pier

royal pier
#

@fickle pecan what do you mean?

viral monolith
#

한국인

#

없나여..?

celest panther
#

@fierce swallow English please

random urchin
#

I can't play PUBG it doesn't start up (on pc)

#

button play doesnt work on steam

#

it shows that I play it but I don't

#

Restarting steam won't help and restarting pc too

#

f that

celest panther
#

Have you verified your files?

#

What applications do you have in the background?

random urchin
#

steam, chrome spotify

#

what do you mean verified?

celest panther
#

Right click the game in steam, click properties, go to local files, then "verify integrity...."

random urchin
#

ok

celest panther
#

If that fails to work, please run through the troubleshooting guide making sure to complete each step - even if you have done it already

#

!ts

regal vaporBOT
random urchin
#

yea it shows 4 files failed and it will be downloaded again

#

thx

#

thx it works

celest panther
#

Good stuff

#

Its usually the first thing to try if there are issues

autumn oxide
#

How do I report cheaters

torpid marsh
austere tide
#

hi, could someone help me?
I would like to report a duo of teamers I found in my solo replay

celest panther
#

!report

regal vaporBOT
austere tide
#

thanks, writing my report just now

thorn talon
#

У меня проблема кто может помочь микрофон включен но меня не кто не слишит и я не кого

fickle pecan
#

@royal piermera account disable ho gya hi

#

So pls. help me what can I do

frank dune
#

hey my name is kenan a surname podgorcevic

supple vigil
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

plush ridge
#

someone know how can i change a server in pubg?

torpid marsh
#

You cannot. If you are talking about "Regions"

dusty oasis
#

Was there an item reset recentlt? Ive been playing since the game launched and had a lot of stuff, but now I have no clothes, weapon skins, or emotes..

#

Jk refreshed the lobby and everything is back

wispy yacht
#

Why is my game freezing when i play pubg on xbox

half kestrel
#

co ai viet nam ko

pseudo tapir
#

Why i cannot login to pubg from facebook., it says this everytime i try to login "Server authorization error, Could not login"
Hope for help.

carmine ledge
#

hi

coarse junco
#

!pubgm @pseudo tapir

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

coarse junco
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

fallow scroll
#

For larger files, please upload to external sites and submit us the link.

#

where ?

celest panther
#

@fallow scroll Context please

fallow scroll
#

i have sent already 😃

lusty charm
#

Change my name to "TheoTheLeo" please.

coarse junco
#

@lusty charm there you go

lusty charm
#

Thank you

stoic musk
#

is anyone else having huge lag spikes ?

#

200+ upload packet loss ping is fine

stoic musk
#

nvm

tidal smelt
#

would anyone have an idea to why my game crashes and i get the crash report everytime i try to play? i5 9600k, gtx 2070. Ive tried reinstalling multiple times

amber saffron
#

drivers up to date?

#

windows up to date?

viral monolith
#

Is thier a time where your not going to force everyone on NA servers on ps4, I'm in Oceanina and I'm always forced to play NA

#

Its Soo annoying

sharp hazel
#

fix the bug where your controls gets more buggier , like getting dark and movearound (not joystick lol)

celest panther
#

@tidal smelt Have you verified your game files? sounds like you might have something broken in there

dusk bobcat
#

i need help

#

pelase

#

steam initialize failed

#

how to solve that ?

#

@indigo charm

#

@tacit crow

#

No one is answering here ?

torpid marsh
#

@tidal smelt Are you sure you are using the GTX 2070? And what's your ram?

#

@dusk bobcat Restart Steam.

dusk bobcat
#

fixed

haughty nymph
#

hii there idk why when i tried to open pubg mobile in pc through emulater then it stuck in the first loading screen. I had tried many methods of fixing but it is not working, So Can i get help on this issue please

idle tree
#

We don't officially support that version of the game, thus we can't provide support. We only provide support for Xbox, PlayStation and the Steam (Official) variant of the game..

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

idle tree
#

damn bot

#

@haughty nymph ^^

frank loom
#

very few peoples whats wrong!?

amber saffron
#

heyy Moderators my steam account has been hacked and someone is playing from my account pubg what i can do to reslove it if he is cheating on my acc?

supple nacelle
#

When is the season cut off on PS4? It just says 05/2019 but does that mean the start or do i have till the end of May?

celest panther
#

@amber saffron You need to raise an appeal

#

!appeal

regal vaporBOT
amber saffron
#

okey @celest panther

supple nacelle
#

@amber saffron lmao xD

amber saffron
#

@supple nacelle ?

supple nacelle
#

@amber saffron someone hacked me and is cheating on my account!

amber saffron
#

i didnt say he is cheating

#

mby

supple nacelle
#

Thats an interesting concern though

amber saffron
#

read onemore time what i read 😉

#

i wrote already steam support ticket

#

cuz i have experienced it

celest panther
#

And if they were cheating on your account then you would need to raise an appeal

#

As I directed

amber saffron
#

okey 😃

#

im now waiting response from steam support

supple nacelle
#

I won't make level 100 on the PS4 season pass so I want to buy levels upto the M4 skin. I can only buy gcoins on the store when I press "Level Up" can I not buy levels anymore?

celest panther
#

The ability to purchase level up coupons ended a couple of weeks ago

#

obviously due to some confusion, the pass was reopened on the 9th of April for an additional 7 days, but the level up purchases were not.

supple nacelle
#

Okay well I won't persue it any further if you can pass this question onto the right people and maybe get the levels put back on the store. Otherwise you are losing out to be honest.

celest panther
#

The level purchases were removed when the pass ended

#

They jsut weren't avaliable for purchase during the grace period as that was purely for collecting your rewards that you had earnt

#

Right now on PS4 and Xbox the pass should technically be 100% over, including the grace period

#

So had things been as planned, you still wouldn't be able to purchase them

supple nacelle
#

Im just saying; If I could buy them, I would.

sinful flower
#

Need help

#

With a error on the pubg market

torpid marsh
#

Wanna specify the error?

supple vigil
#

That would be useful

#

Who would do such a thing?

tidal smelt
#

@celest panther i have verified my game files twice. The first time it found 1 corrupted file and the second time it found two corrupted files.

#

@torpid marsh how would i check if im using my 2070 for pubg? I can play other games fine. 16gb of ram also.

#

@amber saffron i have the latest drivers and windows update

#

***I just went into my nvidia control panel and made sure my graphics card was being used for pubg and now i crash when i get to the menu screen

celest panther
#

!ts

regal vaporBOT
celest panther
#

@tidal smelt run through that guide

amber saffron
#

mby hdd is corrupted?

sick socket
#

I search for a Indian player of pubg emulator

fiery citrus
#

@sick socket only for pc xbox ps4 not mobile and emulator

lament depot
#

mr folks

#

i5 6500 3.2ghz 8gbram gtx 950 2gb i have now

#

i upragaded gtx 970 4gb how many fps for up?

tough harbor
#

test it out yourself. you'll be pleased

celest panther
#

There no specific way to tell you how much of an improvement it will be

lament depot
#

i got now 70-80

#

100+ i got?

celest panther
#

The general consensus should be "more than before"

#

We can't tell you that

#

There isn't a cheatsheet for that sort of thing.

tough harbor
lament depot
#

thanks boys.

paper thunder
#

Con i play PUBG PC for free

supple vigil
#

No

#

!steam

regal vaporBOT
supple vigil
#

Pay the 30$ or don’t play

tough harbor
#

stress it more

supple vigil
#

It’s important ppl don’t think they are exempt from paying what the rest of us did lol

sly rover
#

got stuck on a wall in pecado inside the stadium i trolled some people (didnt had any guns) i could walk and stuff but the guys got paranoid af and one got shot while searching for me this wont get me banned right?

torpid marsh
#

Stuck? As in how?

sly rover
#

can move inside the wall

#

but not outside i captured a video if needed

torpid marsh
#

That would be good to specify the specific wall

#

Could also have been just a render issue.

karmic tendon
#

are there any problems with eu servers now ?

#

coz am finding some issues with match making right now

torpid marsh
#

Would you like to specify the "issues"?

karmic tendon
#

simply i can't get a game . it says "servers are busy " also the lobby takes a lot to load though my internet is very fine

torpid marsh
#

PC?

karmic tendon
#

yep

torpid marsh
#

I have no issues with the servers atm.

quartz gull
#

is there a "nerf awp" thread yet?

torpid marsh
#

AWP?

quartz gull
#

awm

tough harbor
#

tons.

#

an update to address it is around the corner. stay tuned

flat cloud
#

im getting "[25] Client Not Responding", game crashed and tried to get back in game, whenever i click on reconnect, now specatate i get this error

#

whats the deal?

#

my squad mates are still in game

coarse junco
#

!lang

regal vaporBOT
#

Please use English in this channel, thanks!

uncut dune
#

Why is ther so many fucking hackers !!!!!!!!!!

frail geyser
#

is it possible to get uc free in pubgm?

torpid marsh
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

rough wraith
#

Been crashing every games lately. Hadn't crashed in 2 months and only about once a month the last six months. Has any particular crash problem come up since last patch ?

#

11 crashes in 3 days (7 games)

quiet perch
#

I'm still missing the ''Random Crate'' and can't finish the Beginner Mission set because of it.
I know that it could have something to do with the gambling laws in my country but it was there before and the only thing i couldn't do back then was open crates using keys.

But i was allowed to open unlocked crates like for example the Raider Crate, but now even that got taken away..

versed pagoda
#

Why is the most recent Xbox update the worst in months? The desync is horrible among other things. Also Id like to point out that players who have the Original S or X all have the same performance, Iv never seem the with any other game. I got the X (the pubg version of all editions) over the summer and instantly noticed improved performance. Then they nerfed the performance of the X and S so it was an even playing field. NOW, lot of the top players are adding SSD for faster performance. I’ve fallen in love with this game over the past year but it’s starting to become unplayable

signal haven
#

Game freezes for 2 seconds with network lag. Fucking fuck

tidal smelt
#

@celest panther I did everything on the list... still crashes on startup

karmic chasm
#

Hello fellow PUBGers I was drunk last night and woke up this morning and I was banned and I have no recollection of me doing anything bad. Can you please help a fellow PUBG lover. I would appreciate any help possible. I have never had any other offenses before now. thank you brothers and sisters

raven wyvern
#

^^ this seems legit.

torpid marsh
#

If you don't recall what you did to get banned I am sure they will clear it up for you. I will doubt however that it will be any sort of unban because of the intoxication. 😄

glass otter
#

Think he's hitting the bottle again

torpid marsh
#

The more you speak of the matter the less redeemed you will be. And possibly more ashamed as you are basically telling everyone online that you do stupid shit when you drink. As a friendly soul I'd advice against doing so.

karmic chasm
#

Its ok, I really don't remember doing anything bad but I am just making light of the situation

torpid marsh
#

What I meant is.. Don't blame the alcohol. Instead just say "Oh crap I must have done something bad because I got banned. Oh well. I'll be back on, better than ever before, when I am unbanned!"

#

"Short term bans for 1 day, 3 days, 5 days, etc. are for inappropriate behavior, teamkilling, teaming, etc." So I have no doubts you will be back in game soon. Have a wonderful Eastern!

tidal smelt
#

For anyone wondering about my issue, ive come to the conlusion that my rtx 2070 has gone bad. Every game i play is crashing and im noticing artifacts moments before they do so.

celest panther
#

Ah right, that sucks

#

Defo sounds hardware related at that point, especially when you mention artifacts and other games

#

I presume you can RMA it?

tidal smelt
#

yeah, i bought this pc from nzxt for the warranty lol

vocal dagger
#

فين تحديث تينسنت يا رجاله

celest panther
#

@vocal dagger If you need help, you need to post in english please.

weary warren
#

Do not ask for free copies of the game in here, it is against the rules.

regal pawn
#

Pubg is not updated in tensent

#

Gaming buddy

celest panther
#

@flat cloud If you look closely, you will see that it just reorganises the order and not replace additional missions

flat cloud
#

i feel retarded now pubgface

celest panther
#

Easy to miss, you aren't the first.

flat cloud
#

ill delete it then, u got good eyes 😄

solemn prairie
#

xD

lusty magnet
#

hii

lost reef
#

Does anyone know which driver gives the 2080ti the best performance in Pubg?

celest panther
#

Given how new the card is, I would expect the latest one.

lost reef
#

Yea I’ve locked my FPS at 162 and pretty much my FPS stays around there . The newest drivers knocked them down about 10 FPS

#

Also is it best to lock at 140

#

Thought I read something about unreal engine working best at that FPS ie hit reg

supple vigil
#

Far as I know the biggest issue was being below 70 FPS

#

Something about a mili second advantage in rendering

lost reef
#

👍

supple vigil
#

After you appealed all you can do is wait

#

It sucks but none of us are able to help with this

fallow idol
#

Should I keep my FPS capped or unlimited

#

?

lost reef
#

Do you get screen tearing?

fallow idol
#

Nope

lost reef
#

Then no

supple vigil
#

I mean lobby just cap at 60

#

Why even go above 60 there?

#

And if you don’t get over certain FPS you can just cap it at the max you want to see

#

I don’t ever expect to get over 144 currently - so I capped at 144

fallow idol
#

Hmm I have it at unlimited

supple vigil
#

I would just cap it at the max frames you want to see

#

Especially the lobby lol - else I get to like 400+ FPS there

fallow idol
#

Even if u get so many frames it's just for the lobby lol

supple vigil
#

Yes thus I limit it

#

Else my card has to work with that speed lol

#

Just for useless lobby

tough harbor
#

im on intel hd graphics and i get around 650 fps in lobby

sinful flower
#

Hey so again

#

Can u guys help me

#

Witha. Problem@ i have with the pubg steam market

celest panther
#

I'll try

sinful flower
#

K

#

So u know when they changed the UMP and vector

celest panther
#

for ammo, yes

sinful flower
#

Well on the market there’s a bug two listings for the ump on two different pages

#

One which is listed for 2.00 like how it is and the other ones got lists for 25 15 bucks

#

N I bought the ump skin using the 15 dollar one

#

So I bought the skin for 15$ when it’s only 2.90

#

Can I dm u the links

celest panther
#

You can, but im not sure what you are talking about

supple vigil
#

The skins are still the same?

#

Ump9 just became the 45

#

There is no more ump9 at this time

celest panther
#

legacy Items on the marketplace may still have the UMP9 name

west carbon
#

I'm getting unplayable framerates on PC rn

#

My specs are
i5 - 7400
ASUS GTX 1060 3GB
16GB RAM
Its on my SSD

ancient vector
#

hello

#

Any body here to help me ?

misty kayak
#

maybe if you say your problem someone might be able to help you

ancient vector
#

I have a problem when I was given the option option. If I was 18 or more years old I chose to approve the mistake and then I got problems logging in more than once. Is there a way to change this option?

supple vigil
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

sharp gyro
#

I've been getting issues lately with tabbing out of an in-progress game / lobby. If I tab out of the gameclient, it looks like it's freezing, but obviously resumes when I get back. My teammates say that when I tab out, it appears I disconnected (shows the disconnected sign next to my name) and stuff. This started when I was dumb and started messing with my graphics settings. I run everything on ultra. Don't know if specs matter, but lmk if they do. Anyone experiencing something similar or know of a fix?

tranquil sedge
#

I have a problem when I was given the option option. If I was 18 or more years old I chose to approve the mistake and then I got problems logging in more than once. Is there a way to change this option?

torpid marsh
#

What option would this be? Creating a PUBG account? What platform?

supple vigil
#

This sounds like a mobile issue

torpid marsh
#

Indeed

hidden dust
#

@celest panther what that dude was talking about is that every ump skin on the market has 2 listings, both with different prices. One glory shows $22 and the other shows $1.78.

pulsar rampart
#

Looking to maximize frames. I have a 2560x1440 monitor. I heard that it’s best to run at your native resolution, but then render scale down. Is there a FPS benefit to doing it that way, or running at 1920x1080 at 100 render scale? Feel free to ping/dm.

rough wraith
celest panther
#

@hidden dust Thats because "technically" they are different skins.

#

However UMP9 ones will work on the UMP45

austere saddle
#

some1 help me not getting d-synced 😫

#

i have ~70 ping with 0 packet loss

#

i don't know what's wrong today but i'm getting ~90

torpid marsh
#

-70 or 70?

celest panther
#

Ping can vary a little

#

he diud the wavy line puppy

#

"approx 70"

torpid marsh
#

~ there ya go 😄

celest panther
#

My ping to surop can vary from 15-35ms, so 90 isn't too much of a stretch

torpid marsh
#

Wait

#

he actually did it

celest panther
#

I know, thats why I pointed it out 😄

torpid marsh
#
  • ~
#

Holy hell... Ineed glasses

austere saddle
#

fugin fuk, a guy just spraying evey1 with m4 crazy without even spotting enemy and just by prefire with sound direction

torpid marsh
#

If you believe that this person is hacking, I'd advice you to report the player.

austere saddle
#

He was like shooting out of sight, i don't know if there was d-sync but i did report him though.

stoic grove
#

me have big problem

#

so

#

my game stutters alot

#

like when I get into a game it stutters

#

and it mainly stutters when I get into a gun fight (especially with squads)

#

please help

#

what can I do

#

and when I mean stutters my game freezes for a whole 3 secs and comes back then freezes again then comes back and so on

#

I just died to stutter

#

my game doesn't stutter when I play other games

tough harbor
#

whats your computer specs?

stoic grove
#

well

#

Nvidia 1050ti graphics card i7 8th generation processor

#

I really don't want to find out the rest

celest panther
#

@stoic grove That sounds driver related, possibly audio or GPU

#

Can you reinstall your GPU drivers and make sure any other chipset drivers are up to date - specifically audio

stoic grove
#

ummmm

#

@celest panther

#

I need help doing it

atomic sequoia
#

I would like my name changed from tosk55 to "Tylersel"

#

thanks

pale carbon
#

game crashes almost always when I play with other people. If i play solo, no crash. When I invite someone, as soon as he enters, game crashes.

After I reconnect, everything is good until the match has ended. After that, when I return to lobby, again, crash.

Any help would be great

tough harbor
#

!ts

regal vaporBOT
celest panther
#

@signal haven Care to try that again but being constructive and explaining what your actual issue is?

#

saying "thing is broken, fix it" does not help at all.

viral monolith
#

Anyone know how to get to a pubg mobile server

loud geyser
#

anyone having issues update the tencent gaming buddy?

dusty timber
#

No.

celest panther
#

@loud geyser Please see the link below

#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

signal haven
#

Ok so I have a Cloud 2 headset and sometimes in PUBG I don't hear footsteps near me.. HRTF ON/OFF tried both plz help

amber saffron
#

your client version is 5.5.2. Please exit game and update to 5.5.1 to join game. how can i fix it? PUBG Test server

torpid marsh
#

That sounds like a "restart steam" issue

amber saffron
#

already tried

torpid marsh
#

From someone else with a similar issue back in the days "You must right click on the PUBG in Library --> Properties --> Local files -->
Check cache integrity. After checking it will find 1 missing file and start to download the new version."

idle tree
#

Should let you into matches

deft frost
#

Yeah it's just a caching issue. You can play the game normally

torpid marsh
#

oops bad tags.

amber saffron
#

already tried not fixed @torpid marsh

idle tree
#

Like me and Gab said, it's a caching issue. You should be able to play the game just fine.

ivory yew
#

Hi guys I recently updated my PUBG PS4 game and tried to play it but I got an error about needing a patch file to access online feature or something like that, can I get any help please? Thanks in advance.

idle tree
#

@gleaming vector ^

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Also, in Offtopic, too

gleaming vector
#

👍

idle tree
#

Now thatsa good mod, woulda tagged Tak but.. y'know, that guys lazy

gleaming vector
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lol

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You're just lucky you caught me when I'm at my desk doing paperwork... if I had be in the field you would have been ignored and probably mentally cussed at. faxGoldenK

idle tree
#

The being mentally cussed at part tells i'm being a good contributor 👀

dull shell
#

is there no place to put in game pictures like screen shots and such

torpid marsh
viral monolith
#

I am facing a glitch.. Where i cant see plane and after restart cant see teammates

torpid marsh
#

Can you be more specific?

upper glen
#

Looking for a member of the Pubg Community team to talk with. If you are available to talk in the next few hours please let me know.

#

I’ve emailed a gentlemen called Alan Johnson.

upper glen
#

Looking to speak to someone from pubgesports

viral monolith
#

Need help

tough harbor
#

yes?

forest vale
#

I need help with something

tough harbor
#

yes?

forest vale
#

First do u play pubg mobile?

tough harbor
#

no. this discord server is only for PC (Steam)/Xbox/PS4 version of PUBG only.

forest vale
#

Oh ok nvm lol

tranquil iris
#

Does anyone know if there planning to help the OCE playerbase at all or are we just gonna have to suffer cause it really fucking annoying...

dusk bobcat
#

could i make the weapon always auto , like i dont want to change it from single to etc.... i want to make it always aut?

torpid marsh
#

It's possible..

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Just go to gameplay settings in game.-

viral monolith
#

I am facing a bug/glitch in game. Everytime i enters the game and when the countdown ends in spawn Island. I can't see the plane in which i am. It looks like Minecraft graphics. Then if i follow my teammates i can't go on their destination it looks like i am stuck at one point and my parachute opens up in mid air and i fall.. I don't get knocked but i can't wault or pick any weapon.. Then if i restart my game.. All of my teammates are vanished from map and from list too only my name comes on screen not the rest 3 of them... I play the on 76ping..and this happens in CLASSIC MATCHES only not in Minizone.. Please help me with that.

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@shrewd cosmos

torpid marsh
#

Would you mind telling us your specs?

celest panther
#

Which platform are you playing on?

viral monolith
#

MI MOBILE with 3 gb ram

torpid marsh
viral monolith
#

It used to work gr8 before update

torpid marsh
#

We don't support mobile.

celest panther
#

Can't help you here @viral monolith

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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

tacit parcel
#

can anyone give me pubg mobile official server

celest panther
#

You will need to locate it via your preferred search engine

winter wolf
#

Am having a pubg bug and support can't really help so just wondering if anyone has had the same issue before?

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Game likes to randomly freeze for a few seconds at inconvenient times

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Like say I am just running or parachuting and it will just freeze for up to 15 seconds or so then just work like normal

coarse junco
winter wolf
#

Possibly - except I have had the issue for more than 6 months actually

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Attempted fixes only recently since it finally got to me due to losing so many games due to it

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Bad quality vids (Due to rendering) but it clearly shows the issue

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If anyone else has this/possible solutions pm me or w/e 😃

lyric river
#

!invite

regal vaporBOT
runic halo
#

배그하실분?

stoic grove
#

i need help

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ummm

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my game stutter needs to be fixed

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I need help fixing it

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i have tried reinstalling my drivers but that didn't work

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help

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oh and also when it does stutter a big red clock appears in the middle left of my screen

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and sometimes a big red globe

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it usually stutters when i fire a gun, loads of people land in the same compound as me, i tab loot, when someone fires at me

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help please

winter wolf
stoic grove
#

yes

winter wolf
#

Yeah it's happened to me for months

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Devs are working on it apparently

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It has become more common I think

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I just upgraded some of my hardware too and it still happens so it's the game doing it

stoic grove
#

well

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we have our selves a problem

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just letting you know it doesn't happen to any of my other games

winter wolf
#

Yep same here

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It's only pubg

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I had posted a ticket about it a while ago and they told me to contact microsoft...

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So I made a new ticket with proof and they gave some tips, none worked for me

stoic grove
#

yep

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same here

winter wolf
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"Thanks for taking the time to contact PUBG support.

I'm sorry to hear that you are unable to enjoy the game due to the game freeze issue.

Please follow these troubleshooting steps to solve the issue:

  1. Perform a system restore.
  2. Disable all startup items using msconfig.
  3. Run both sfc and disk scan.
  • Right-click Windows key and select Command Prompt (Admin).
  • Type sfc /scan now and hit Enter.
  1. Turn off windows update and uninstall all recent windows update from the control panel.

If everything else fails, I'd request you create a different windows profile and do a fresh installation of the game.

Hopefully, this helps you in fixing this issue. Please do let me know if the issue still persists.

We're always available here to assist our players. Please let me know if you have any other feedback, questions or comments. I'll be happy to assist you in any way I can."

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Is the response I got - try those maybe and see if they work for you

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but it seems to be a known issue so just wait for an update I guess

stoic grove
#

tried them all

winter wolf
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Yeah it's stupid

stoic grove
#

i might as well just play Pubg lite

#

that game doesn't stutter

winter wolf
#

Hah I forgot that was a thing

stoic grove
#

and its sort of like Pubg

winter wolf
#

I installed it but never bothered booting it

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Then again it's region locked so ping

stoic grove
#

i got vpn

winter wolf
#

Yeah ik but vpn = more lag

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Lmao

stoic grove
#

true

celest panther
#

That freeze/teleport issue is known and being worked on

stoic grove
#

well

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we know

winter wolf
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@celest panther Yeah we're aware 😃 I have had it for months was just wondering if anyone else had it too lmao

stoic grove
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@celest panther well don't let me go back to playing Fortnite and i don't want to go back to playing Fortnite either so yea...

winter wolf
#

Haha

stoic grove
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well i don't understand, i watch other people play Pubg and none of them get this freezing bug

winter wolf
#

Could be some hardware possibly

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What CPU, GPU, RAM you have?

narrow shoal
#

Try the common troublshoots like, updating hardware, gpu drivers.

deft frost
#

!ts

regal vaporBOT
winter wolf
#

@narrow shoal Already did that, got faster ram, got a new SSD

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I did delete some things so

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I am still testing methods

narrow shoal
#

Like takarii said they are working on it

winter wolf
#

Yeah ik, already read the twitter thing

thin karma
#

So, is it true that the counter goes up in a mission when everyone in my squad is dead?

#

Not before?

torpid marsh
#

What counter are we talking about specifically?

thin karma
#

I needed to kill with a melee weapon, I did it, but I must wait until I get the reward. I solved my problem already. Thanks 🤘

stoic grove
#

please fix this freezing, I died to an sk12 and I had a akm but I lost to freezing. I swear to god I will uninstall this Fucking game

torpid marsh
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I do believe this has been looked on and is being handled atm. @stoic grove

stoic grove
#

ok ok

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cus I am really losing my shit to this bug (sorry for curse)

true mantle
#

Hello, I am unable to buy any crates at all because the navigation under store/items/"crate and key" has completely vanished. I have verified the integrity of the game via steam but all it did was saying that one file was missing and will be reacquired. However, after the "reacquiring" download was completed the option to buy crate was still missing. I have done this several times as well as reinstalling the game but each time it still says that 1 file was missing and will be reacquired. And then the download starts etc.. and yet again it didnt solve anything. I had this issue for a while now but it didn't bother me as much since the game was still playable, but now that I have quite a bit of BP I kinda wanna spend them :/. I would appreciate any help I can get 😃

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I can send a screenshot of my "ITEMS" page if needed

torpid marsh
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@true mantle

quartz gull
#

pubg daddy please hit me with that awm nerf ASAP im so tired of people going like, hey I don't have a chance to hit headshot but **** you anyway lmfao

barren quiver
#

admin

viral monolith
#

I was banned when my account was stolen a few weeks ago and have submitted multiple tickets to try and get my account unbanned. Is there any way to get unbanned?

coarse junco
#

!appeal

regal vaporBOT
coarse junco
#

we don't discuss bans here

vocal zephyr
#

Challenges not completing? won a solo and got a kill with the UMP45 but the challenge isn't able to be claimed for some reason

torpid marsh
#

You only needed one kill with it?

worn fox
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I cant load in. It just stays on the PLAYERUNKNOWN"S BATTLEGROUNDS picture with the guy with the level 3 helmet. I am on PC.

vocal zephyr
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@torpid marsh yep, and i got the one kill with the ump45 and 2x. the other kill was with the m4. i'm going to assume the issue isn't actually exceeding the requirements

torpid marsh
#

Tried to restart? @worn fox

worn fox
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Yes and i redownloaded the game

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still doesnt work

torpid marsh
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You cant load into the lobby or the match?

worn fox
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The lobby

torpid marsh
#

Check your drivers, Check CPU usage, check antivirus.

worn fox
#

for?

torpid marsh
#

Drivers, updates. CPU, may be overworked, Antivirus, can sometimes prevent games from running correctly.

worn fox
#

ok

torpid marsh
#

What's the specs you use atm?

worn fox
#

specs as in graphics cards and etc.?

torpid marsh
#

Indeed.

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CPU, GPU, RAM, HDD/SSD and also.. are you a streamer?

worn fox
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no i am not a streamer

torpid marsh
#

Streaming programs tend to put some weight onto the CPU.

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Oki

worn fox
#

i7-6700 CPU

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16 GB installed ram

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Radeon 470 Graphics card

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hitachi hds722020ala330

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PC300 NVMe SK hynix 256GB

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@torpid marsh thats it

torpid marsh
#

Ok. Thanks

worn fox
#

should i try verifying my game files?

torpid marsh
#

Not sure if it well help since you uninstalled it and reinstalled.

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But if we dont try everything we cant say we have.

worn fox
#

ok

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it said one file was unable to validate and will be acquired

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i will try now

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it looks like it is workinh

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working

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thank you

torpid marsh
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Cool!

torpid marsh
#

Tell people in those channels to mute / block coms with that person. Till staff can do something.

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Ok. Do what you can till staff shows up. All I can say really :/ Also make sure to save their names in case you need them at a later point when asked to point out who is being bad boy.

lilac grotto
#

k thanks

lilac grotto
#

wtf is with all the trolls tonight?

torpid marsh
#

Dunno

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Might be Eastern.

celest panther
#

@lilac grotto please contact a mod directly rather than calling people out

lilac grotto
#

@celest panther yeah sorry, but there were no mods online

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so i just put their usernames into help instead of saving them to my norepad

fallow tangle
#

Is Pubg Mobile Discuss here

torpid marsh
#

No

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!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

lilac bridge
#

I found a site for selling cheats for pubg, where to throw a link to their site, to solve this problem?

compact pulsar
#

dm it to me so i can, uh, take care of it

lilac bridge
#

@compact pulsar and who are you interested in?

torpid marsh
#

"found" huh 😄

fallow tangle
#

!pubgm

regal vaporBOT
#

This is the Official PUBG Discord for PC, Xbox, and PlayStation 4, we do not provide support for PUBG Mobile.

If you have any questions or support requests regarding PUBG Mobile, please visit the page linked below.
https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

celest panther
#

@lilac bridge send me the details via dm and I will pass it along

void drum
#

Hey guys! Im new here.

#

I was wondering, how long on average it takes for reports to take action within PUBG? I had a rough day by having 4 ouf 5 games being shot by a hacker 😦

#

I tried an interesting experiment in EU server TPP , one man squad mode

celest panther
#

Reports are dealt with as they come in

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There is no specific turnaround

void drum
#

I basicly was hiding in bushes in Sanhok map

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so unhonest player would have no chance to hide his/her unhonest play

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and obviosly s/he stopped, looked on my possition, couldn't spot me and opened fire on my bush 😃

celest panther
#

Ok. Let support deal with it

void drum
#

Someone suggested I should try FPP mode, anyone?

#

are there any statistics on which mode / map honest players can play ?

celest panther
#

This isn't a discussion channel @void drum

torpid marsh
#

Sometimes you can get a confirmation on the report about a ban taking place a game or two after. Sometimes it can take a few days. I believe there are holidays around the globe atm so staff might not be active 100%

void drum
#

@celest panther ok!

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I'm just a bit frustrated -_-

spark fiber
#

Why are so much crashes in pc and sound issues

#

?

deft frost
#

!steam

regal vaporBOT
celest panther
#

@modern swallow please do not ask for free access to the game as it is against the server rules.

spark fiber
#

Why are you so fixed on making players experience worse with more crashes with every update

celest panther
#

Issues that are introduced are not intentional. Sadly you can test something a million different ways and never encounter issues that occur in a live environment.

silent folio
#

I bought 3 times the game and I took the global ban after maximum 5 matches (ON DIFFERENT ACCOUNTS)

idle tree
#

And?

#

!appeal

regal vaporBOT
idle tree
#

We don't discuss bans here. The support team deals with them after you raise a support ticket via that link

modern swallow
#

ok, thanks

halcyon socket
#

I think we should have in game chat message so that i can help my squad

#

is there's a solution for it?

modern swallow
#

look, i bought CD PUBG PC but i dont know where write licence key.

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does someone know where is licence key?

celest panther
#

Is it a steam key?

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@halcyon socket there are no current plans that I'm aware of to add text chat to the game

halcyon socket
#

gutted, as it would help Deaf gamers .. because lots of other games have that features or ping, etc.. but pubg lacking many 😦

#

i think pubg should consider to have accessibility features soon

supple vigil
#

I would not recommend a text chat lol

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Bloody tried typing while in a firefight? Gonna be near useless

halcyon socket
#

you do NOT have to type .. let Deaf player do the work

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i.e. if i see someone there .. i'd use quick marker but unfortunately not team does check that .. but end up wandering into the building and died! because i could not help them with my lack of speech .. so sending a message does help

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or mark that quick marker visible longer or more better visual cos it's too small to notices on the very top of the screen 😦

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but if anyone want to use the message, let them as it may help rest of the squad 😃

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also, sometimes i can barely understand what he's saying .. it would help if i response "text only as i'm Deaf" or something like that .. they can type it in .. but that's up to them

celest panther
#

@halcyon socket this isn't the discussion channel. If you want to talk about this topic Futher, could you please move to #207019048607678464? Thank you!

halcyon socket
celest panther
#

Not within the scope of this channel.

zealous rain
#

servers are fucked

#

keep geting killed just after i got behind a rock

celest panther
#

What region are you playing in, where are you playing from and what are your ping/packet loss?

zealous rain
#

NA and ping of 20 no packet lost

#

not me that is fucking laging

idle tree
#

Sounds like you're getting killed by OOR players, really

zealous rain
#

that an unfair advantage

#

OOR?

idle tree
#

Out Of Region, or maybe people in the same region who aren't as blessed to have decent internet

modern swallow
#

yes, thats steam key, but i dont have it. I buy CD PUBG PC but i have not steam key.

zealous rain
#

and why is there OOR players in na server

celest panther
#

@modern swallow I'm unsure what key you are referring to

tired pollen
#

who want to play?/

zealous rain
#

rong place to ask

#

wrong

tired pollen
#

oh i didnt see

celest panther
#

@zealous rain the servers are probably fine then, but it's worth remembering that NA as a region does have people ranging up to 100ms depending on their location

#

Ping grouping will be making sure similar people are matched, but I'm unsure what the specific groups are

zealous rain
#

yea but lets say you have a 100ping the game shoud sync the shoot so that he dosent have a unfair advantage like

#

High ping guy shoot on his screen its a hit on the low ping its not the game should find a midle ground

idle tree
#

God pls no

zealous rain
#

oof

celest panther
#

Hit registration when latency is involved is an incredibly complicated thing

#

Until such a time as latency can be eliminated, there is no perfect system.