#🤝│community-troubleshooting | PUBG: Battlegrounds | Page 129

deft frost Sep 18, 2018, 7:10 PM

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I would post this issue on the forums, just in case.

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!forums

regal vaporBOT Sep 18, 2018, 7:10 PM

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Link to the forums: http://forums.playbattlegrounds.com

idle dagger Sep 18, 2018, 7:33 PM

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any reason why i'm not getting the prime loot 🤔

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https://i.imgur.com/P5FKPk9.jpg

Imgur

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"added to your twitch prime account"

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https://i.imgur.com/VPrpkSp.jpg

Imgur

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https://i.imgur.com/Q5unamr.jpg

Imgur

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nothing forsenThink

idle tree Sep 18, 2018, 7:38 PM

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There’s a delay @idle dagger. It will arrive eventually.

idle dagger Sep 18, 2018, 7:39 PM

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@idle tree i mean it was 4 hour ago

idle tree Sep 18, 2018, 7:40 PM

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Yes. And there’s a delay for some people. Just wait and it will arrive eventually.

idle dagger Sep 18, 2018, 7:40 PM

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feelsbad

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i want it PeepoCry

pine ridge Sep 18, 2018, 8:06 PM

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Xbox just got new crates but i cant see them

quick star Sep 18, 2018, 8:17 PM

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I know I see ti above but is anybody having any luck claiming the Pilot Crate?

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Yeah I know just wanted to see if anyone got it yet

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Guess Ill wait

mystic roost Sep 18, 2018, 9:30 PM

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Hi I need help with the twitch prime crate, it has not appeared in my inventory yet. I have restarted my game several times, made sure I have my accounts linked and etc.

idle tree Sep 18, 2018, 9:33 PM

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Just. Wait. It. Takes. Time. @mystic roost.

mystic roost Sep 18, 2018, 9:37 PM

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ok borther thanks

viral monolith Sep 18, 2018, 9:50 PM

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damn i really hope that's true and im not the 0.001% that bugs out and doesn't get the crate lmao

idle tree Sep 18, 2018, 9:55 PM

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Even if it bugs out you can just open a ticket and it’ll get resolved

mystic roost Sep 18, 2018, 10:56 PM

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Do you get a crate for subbing to Shroud on twitch?

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Twitch Prime?

fresh basalt Sep 18, 2018, 11:01 PM

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@mystic roost no lol

mystic roost Sep 18, 2018, 11:05 PM

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YE

viral monolith Sep 18, 2018, 11:42 PM

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i didnt claim twitch crate and i got it lol

karmic kraken Sep 19, 2018, 12:45 AM

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test

keen dune Sep 19, 2018, 1:12 AM

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hi guys i have i7 8700k and gtx 1080ti and 16gb ram ddr4 3000mhz 144hz monitor i have a good fps in pubg like 250 / 140 but i feel it not smooth at all like its stuttering alooot also when move my mouse faster i feell like its laging ps i have that problem only in pubg is there any solution for this plz

signal obsidian Sep 19, 2018, 1:13 AM

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either youve been spoiled and you think that anything under 140 is trash, or you need to fix your cpu

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you have a fucking good computer

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try closing other apps

viral monolith Sep 19, 2018, 1:14 AM

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@keen dune Do you have locked FPS?

keen dune Sep 19, 2018, 1:14 AM

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@signal obsidian i said i have that problem only in pubg other games i play them smoooth af i have more then 700 hours in pubg and same problem every update

signal obsidian Sep 19, 2018, 1:14 AM

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hmm ok

keen dune Sep 19, 2018, 1:15 AM

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@viral monolith tryed to lock fps at 144 tryed vsync on/off and same problem ps that problem only in fpp mode

signal obsidian Sep 19, 2018, 1:15 AM

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you cant lock fps

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its either 30

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60

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or unlimited

viral monolith Sep 19, 2018, 1:15 AM

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Set it to 146

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Dont have ut unlimited

signal obsidian Sep 19, 2018, 1:16 AM

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🤔

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o

keen dune Sep 19, 2018, 1:16 AM

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@signal obsidian i can with rivatunner

signal obsidian Sep 19, 2018, 1:16 AM

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ok

viral monolith Sep 19, 2018, 1:18 AM

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@keen dune Do this and change your pagefile to 3-4500MB

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Dont let Windows Decide its size

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Made me get rid of the majority of stutter

keen dune Sep 19, 2018, 1:19 AM

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before was in 6gb then back it to windows decide so ill do it now to 4500mb

soft imp Sep 19, 2018, 2:29 AM

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is test server up at least?

zealous rain Sep 19, 2018, 2:32 AM

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Hey if any is wondering why lv10 give you temporary item here is the upcoming patch

full sun Sep 19, 2018, 2:32 AM

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why does this server not tell you when an update is coming? no point for me being in it now. laterz

zealous rain Sep 19, 2018, 2:32 AM

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These patch notes have been updated:
________________________
Upcoming update 2 - 09/19/2018 00:30am UTC
[...]
Fixed the issue where players received a temporary item for reaching level 10 in the Supply Rewards system.
[...]

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so yea its gona be fix

serene lava Sep 19, 2018, 2:55 AM

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anybody kmow why my windows key doesnt work in pubg anymore?

quartz coral Sep 19, 2018, 3:53 AM

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Does anyone know how to fix the error "This twitch account has already been used" ive tried disconnecting the twitch account from my pubg account and reconnecting, didnt work.

viral monolith Sep 19, 2018, 3:56 AM

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。

cedar dune Sep 19, 2018, 4:10 AM

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Hey guys when i try to link my twitch a/ c it gives a message "this a/c has already been used" i unlinked pubg from twitch and tried again but it shows that message again i claimed all loot from this twitch a/c. It's happening for first time.

quartz coral Sep 19, 2018, 4:11 AM

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yeah same issue for me @cedar dune

soft imp Sep 19, 2018, 4:15 AM

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what the actual hell is wrong with the audio right now jesus christ

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its so ear rapey

meager wraith Sep 19, 2018, 4:19 AM

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@cedar dune @quartz coral Same. The in-game Glitch icon is greyed out that suggests my accounts are not linked, but the browser page that opens tells me that they are. Twitch Connections says my accounts are connected, and the Prime Rewards page tells me my item is claimed. Its wierd, I havent had this problem before and I don't know what I can do to fix it.

fiery tendon Sep 19, 2018, 4:21 AM

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Having a bunch of issues. Still no pilot crate all day. Twitch showed my PUBG account as connected still so I just now tried disconnecting it. And reconnecting it - it told me it was already connected. However I havent gotten my crate.

ALSO - I'm getting a weird Overlay error with my region button. However if I click EU and switch to NA it goes away.

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📎 2018-09-18_23_12_12-PLAYERUNKNOWNS_BATTLEGROUNDS.png

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it's happened three times now, including with full game restarts

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📎 2018-09-18_23_18_33-PLAYERUNKNOWNS_BATTLEGROUNDS.png

meager wraith Sep 19, 2018, 4:21 AM

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I had that overlay issue but it went away when I switched game tabs

fiery tendon Sep 19, 2018, 4:22 AM

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I have the same issue. The icon is grey but says connected

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Twitch shows connected as well

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Oh well. Hopefully the devs check this at some point

quartz coral Sep 19, 2018, 4:24 AM

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yeah the ui thing is weird, seems like it sometimes loads some of the parts of the old ui under the new ui

meager wraith Sep 19, 2018, 4:24 AM

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Yeah i do too. I saw that the PUBG Help twitter account responded to another Prime Loot issue, but only said something along the lines of "That means that account is already linked elsewhere", as if that was the problem

cedar dune Sep 19, 2018, 4:24 AM

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Yeah i hope so can we tag admin or someone like that here ?

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Anyone got the loot tho ?

viral monolith Sep 19, 2018, 4:26 AM

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Nope

hidden dust Sep 19, 2018, 4:26 AM

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I got it

viral monolith Sep 19, 2018, 4:26 AM

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My friend got it though

idle tree Sep 19, 2018, 4:28 AM

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https://www.reddit.com/r/PUBATTLEGROUNDS/comments/9h1tjm/comment/e68kth8?st=JM8NC9ZW&sh=a6d1b0ec - dev team is also looking into the “Your account is already linked” message too.

r/PUBATTLEGROUNDS - This Twitch account has already been used?

15 votes and 16 comments so far on Reddit

meager wraith Sep 19, 2018, 4:29 AM

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Okay im glad they've ackowledged it somewhere. Thanks for fidning that

bright wasp Sep 19, 2018, 4:29 AM

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https://media.discordapp.net/attachments/391939235466444800/491825666455502868/unknown.png?width=839&height=474

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is this a bug?

meager wraith Sep 19, 2018, 4:29 AM

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@bright wasp yeah

idle tree Sep 19, 2018, 4:29 AM

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Yea. Read the above link. They are looking into it.

bright wasp Sep 19, 2018, 4:30 AM

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i only have 1 account

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thanks

pine ridge Sep 19, 2018, 4:30 AM

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The game still says lost connection to host even after the update

soft imp Sep 19, 2018, 4:31 AM

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is no one else getting the hardcore audio bug with most guns??????

pine ridge Sep 19, 2018, 4:31 AM

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Yes i am on xbox

soft imp Sep 19, 2018, 4:31 AM

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im on pc and audio is screechy and bad

pine ridge Sep 19, 2018, 4:31 AM

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The sound goes out after like three shots

idle tree Sep 19, 2018, 4:32 AM

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https://www.reddit.com/r/PUBATTLEGROUNDS/comments/9h1ryv/comment/e68kvwm?st=JM8NA22C&sh=e8ed3e28 - dev team is looking into itz

r/PUBATTLEGROUNDS - What the hell is wrong with the sounds?

28 votes and 17 comments so far on Reddit

soft imp Sep 19, 2018, 4:32 AM

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yea but louder

idle tree Sep 19, 2018, 4:32 AM

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^^

soft imp Sep 19, 2018, 4:32 AM

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the qbz is so bad

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for audio its killing my head

pine ridge Sep 19, 2018, 4:33 AM

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Yeah thats what gun i had problems with

idle tree Sep 19, 2018, 4:33 AM

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Read above.. dude

pine ridge Sep 19, 2018, 4:33 AM

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On xbox tho

soft imp Sep 19, 2018, 4:35 AM

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still do they not test these??

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they have the game down for the prime hours of the day then the update breaks the game, they dont even update right like take down half the servers at a time or something like any other game

idle tree Sep 19, 2018, 4:37 AM

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Shit happens when changing things dude. Sometimes random shit breaks when you change something. Shit can be fine when testing it locally then completely break when pushing to live Shit happens

idle dagger Sep 19, 2018, 4:59 AM

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omg the sound

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wtf did u do

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its percing my ears

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NotLikeThis

idle tree Sep 19, 2018, 5:00 AM

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They are aware #📝│patch-notes

normal warren Sep 19, 2018, 5:06 AM

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Name changes?

soft imp Sep 19, 2018, 6:13 AM

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Was the sound fixed as well

cloud finch Sep 19, 2018, 6:18 AM

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Does anyone know why the load screen times are taking an eternity?

velvet violet Sep 19, 2018, 6:34 AM

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still not able to link my twitch with BUGG

arctic cipher Sep 19, 2018, 7:27 AM

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sound effects are hurting my ears

fierce shore Sep 19, 2018, 7:48 AM

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Hey. Is it me or I am now hearing loud bullet shells no matter how far someone shot

quartz coral Sep 19, 2018, 7:58 AM

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@fierce shore https://twitter.com/PUBG_help/status/1042273738593431552

PUBG Help (@PUBG_help)

PC Players: Our team is investigating an issue which is preventing players from linking their PUBG account with Twitch.

Additionally, we're investigating two issues with sound related to bullet casings and the firing sound of some weapons.

Likes

341

fierce shore Sep 19, 2018, 8:06 AM

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Alrighty

tiny jasper Sep 19, 2018, 9:41 AM

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Hello devs i am really getting tired of this lag in to combat has anyone found a fix i tried reinstalling removing GeForce exp my pc runs x2 1080 ti 16gb ram on windows 10

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seems no matter cqb or range it has a major drop for a second or so and then it speeds up

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also the inventory screen seems to use alot of cpu is there a fix for that with 22% cpu increase

celest panther Sep 19, 2018, 9:45 AM

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@tiny jasper Are you running the latest Nvidia drivers? I've got a 1080 and don't experience these drops

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Also, is it on an SSD and what CPU do you have?

tiny jasper Sep 19, 2018, 9:50 AM

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i7 6700

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ssd

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and latest upto date drivers

grave pawn Sep 19, 2018, 9:52 AM

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@celest panther i need help asap before my ears cant hear anymore

signal trail Sep 19, 2018, 9:52 AM

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whats wrong lol

grave pawn Sep 19, 2018, 9:52 AM

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ouch my ears

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so i was in a game , then people shot qbu and qbz then..ouch the bullet shells when they fall on the ground is so f... loud

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my ears

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holy crap

signal trail Sep 19, 2018, 9:53 AM

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known bug

celest panther Sep 19, 2018, 9:54 AM

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The team is aware of the issue @grave pawn and are looking into it

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https://twitter.com/PUBG_help/status/1042273738593431552

PUBG Help (@PUBG_help)

PC Players: Our team is investigating an issue which is preventing players from linking their PUBG account with Twitch.

Additionally, we're investigating two issues with sound related to bullet casings and the firing sound of some weapons.

Likes

378

grave pawn Sep 19, 2018, 9:54 AM

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my ears jesus christ

signal trail Sep 19, 2018, 9:54 AM

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is there any videos of the bug lol

celest panther Sep 19, 2018, 9:54 AM

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@tiny jasper 6700 not the k?

signal trail Sep 19, 2018, 9:54 AM

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i wanna check it out

tiny jasper Sep 19, 2018, 9:54 AM

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would have to check to secs

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i7 6700k

celest panther Sep 19, 2018, 9:55 AM

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So you have a near identical spec to me, but suffer when I don't

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can you send me a screenshot of your graphics settings?

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Do you use SLI while playing?

tiny jasper Sep 19, 2018, 10:00 AM

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no sli i use 2nd to run slobs

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📎 g.png

celest panther Sep 19, 2018, 10:19 AM

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Can you try setting your fps limit to "display based" and dropping the screenscale to 100 for me?

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see if it persists

tiny jasper Sep 19, 2018, 11:21 AM

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will do ill try it on to nights stream thanks for the help

lament depot Sep 19, 2018, 12:03 PM

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we have bug in sounds

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😦

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gun

tough harbor Sep 19, 2018, 12:14 PM

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yeah sadly. the team is aware and will push out a hotfix soon hopefully

lament depot Sep 19, 2018, 12:20 PM

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i think done now :-

tough harbor Sep 19, 2018, 12:21 PM

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its fixed doctorYAYA

deft frost Sep 19, 2018, 12:23 PM

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^ yes indeed GWqlabsMmLol

floral tree Sep 19, 2018, 12:58 PM

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Theres server where you can buy hacks that ive gotten a link to. The guy who helps it mainly is from this server who can i talk to and snd this link to.

tough harbor Sep 19, 2018, 1:06 PM

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dm any moderators with the guy's details and proofs

signal obsidian Sep 19, 2018, 2:55 PM

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can someone help

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sometmes when im like halfway through a game, it has a huge lag spike

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i get dropped down to 1-3 fps

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and it wont go away until i restart my cpu

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*laptop

deft frost Sep 19, 2018, 2:59 PM

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Could be a case of thermal throttling. Get something like Speccy and run it alongside PUBG. When the lag spike happens, look at the temperatures.

signal obsidian Sep 19, 2018, 3:02 PM

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whats speccy

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@deft frost

idle tree Sep 19, 2018, 3:09 PM

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Does sound like thermal throttling to me. Speccy is an application that allows you to monitor your system @signal obsidian

deft frost Sep 19, 2018, 3:14 PM

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^ yep

viral monolith Sep 19, 2018, 4:00 PM

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📎 PLAYERUNKNOWNS_BATTLEGROUNDS_Screenshot_2018.09.19_-_18.59.36.44.png

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PLS HELP

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i was top 35 and got disconnected, and its not even the first time it happens

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it randomally happens in top 40

deft frost Sep 19, 2018, 4:01 PM

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@viral monolith A Community Team member already told you this, I don't know if you saw it:

Please try reinstalling the game and follow the troubleshooting steps in the thread below to re-download the fresh configuration settings and replace any modified/corrupted files.
https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/

PLAYERUNKNOWN'S BATTLEGROUNDS Forums

READ ME: First Troubleshooting Steps

Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...

viral monolith Sep 19, 2018, 4:01 PM

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i already tried everything you said

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still got the same error

deft frost Sep 19, 2018, 4:02 PM

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Have you tried reinstalling BattlEye?

viral monolith Sep 19, 2018, 4:03 PM

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yes

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did it a few times , reinstalled the game deleted config verified files

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everything

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also restarted pc

fresh basalt Sep 19, 2018, 4:06 PM

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Did you delete your local data of battleye aswell?

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@viral monolith

viral monolith Sep 19, 2018, 4:07 PM

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i dont know where is it?

fresh basalt Sep 19, 2018, 4:07 PM

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Dang i forgot what button, hold on

deft frost Sep 19, 2018, 4:08 PM

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Your Steam Library folder/steamapps/common/PUBG/TslGame/Binaries/Win64/BattlEye

viral monolith Sep 19, 2018, 4:08 PM

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i did that but ill try again

fresh basalt Sep 19, 2018, 4:09 PM

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@deft frost But it still the local data of the app

deft frost Sep 19, 2018, 4:10 PM

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@viral monolith Delete %localappdata%/BattlEye

fresh basalt Sep 19, 2018, 4:10 PM

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Like i did last time, discord problem everytime i tried to launch. I did several uninstall and reinstall. So i went to localdata/appdata both

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Then i tried install discord again, it finally works

deft frost Sep 19, 2018, 4:11 PM

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BattlEye doesn't save anything in AppData iirc

fresh basalt Sep 19, 2018, 4:11 PM

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GWfroggyPepoThink

deft frost Sep 19, 2018, 4:11 PM

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only LocalAppData

fresh basalt Sep 19, 2018, 4:11 PM

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Even service no?

viral monolith Sep 19, 2018, 4:11 PM

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ok thx for the help gab

fresh basalt Sep 19, 2018, 4:12 PM

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@viral monolith did it work?

viral monolith Sep 19, 2018, 4:12 PM

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im trying it now

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why? you have the same problem?

fresh basalt Sep 19, 2018, 4:12 PM

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@deft frost i meant delete localappdata then delete the battleye

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So try to download and install again

viral monolith Sep 19, 2018, 4:13 PM

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personally i dont have this problem but im currently on my friends pc and he has the problem so i tried to help him all day

fresh basalt Sep 19, 2018, 4:13 PM

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@viral monolith was and not anymore

viral monolith Sep 19, 2018, 4:13 PM

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how did you fix it then

fresh basalt Sep 19, 2018, 4:13 PM

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Just like my instruction and Gab

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@viral monolith

viral monolith Sep 19, 2018, 4:14 PM

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i did what yall said again and verified integrity

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it said 26 files failed to validate and will be reacquired

fresh basalt Sep 19, 2018, 4:14 PM

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Open localappdata and delete battleye 100%

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Then go appdata to delete battleye again

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Then go recycle just in case

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Then download the battleye when you open the game

viral monolith Sep 19, 2018, 4:16 PM

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there is no battleye in appdata

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i deleted it already

deft frost Sep 19, 2018, 4:16 PM

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yeah, BattlEye doesn't save anything there

fresh basalt Sep 19, 2018, 4:17 PM

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@viral monolith nevermind that then

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Now proceed to recycle

viral monolith Sep 19, 2018, 4:17 PM

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recycle what

fresh basalt Sep 19, 2018, 4:17 PM

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Empty in your recycle

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Just in case

viral monolith Sep 19, 2018, 4:18 PM

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delete everything in my recycle bin?

fresh basalt Sep 19, 2018, 4:18 PM

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Yes

viral monolith Sep 19, 2018, 4:18 PM

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ok thx

fresh basalt Sep 19, 2018, 4:18 PM

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Right click and click empty

viral monolith Sep 19, 2018, 4:18 PM

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ill try to play now

fresh basalt Sep 19, 2018, 4:18 PM

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Open the game

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See if battleye pop up and requires to download

viral monolith Sep 19, 2018, 4:19 PM

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📎 unknown.png

deft frost Sep 19, 2018, 4:19 PM

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Press OK

viral monolith Sep 19, 2018, 4:19 PM

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this is what happens

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k

fresh basalt Sep 19, 2018, 4:19 PM

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Click okay

viral monolith Sep 19, 2018, 4:19 PM

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thanks for the help (:

fresh basalt Sep 19, 2018, 4:19 PM

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No problememò

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GWfroggyPepoThumb

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Enjoy and good luck

halcyon hawk Sep 19, 2018, 4:26 PM

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I keep getting the "The Twitch account currently linked to this Amazon account has already claimed this offer with a different Amazon account. " message when i try to claim my twitch prime loot

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i saw the reddit post about it being fixed now but i still have the same error

zealous rain Sep 19, 2018, 4:52 PM

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i had that to, but it the fix it and what i did is made a new acc using a temp email

halcyon hawk Sep 19, 2018, 5:13 PM

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@zealous rain new prime acc?

rugged scaffold Sep 19, 2018, 5:22 PM

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Client/Server version mismatch?

strange steppe Sep 19, 2018, 5:28 PM

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Errror Client/server version mismatch. help 😄

idle tree Sep 19, 2018, 5:29 PM

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Just restart your game.

shadow stratus Sep 19, 2018, 5:29 PM

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We did that already

strange steppe Sep 19, 2018, 5:29 PM

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we kinda did the whole team 3 times xD

idle tree Sep 19, 2018, 5:29 PM

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Strange, i just restarted mine and got back in haha

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Tried verifying integrity?

astral blade Sep 19, 2018, 5:39 PM

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the twitter acc. pubg help claimed that sound issues have been resolved, yet the odd sounding "ting" sound is resolved, but some weapons are hard to locate by distance and angle, like kar98, UMP and probably more. Is the PUBG Coorp. aware of those issues?

plain stratus Sep 19, 2018, 5:48 PM

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getting this every 4-5 games

📎 20180919194727_1.jpg

astral blade Sep 19, 2018, 5:48 PM

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try steam fiixing the corupted files, might force an update

plain stratus Sep 19, 2018, 5:48 PM

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tried already

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didn't help

astral blade Sep 19, 2018, 5:49 PM

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if it doesn't find broken files, delete the tsl-game exe and try it again

plain stratus Sep 19, 2018, 5:49 PM

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😄

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it is not persistent problem

astral blade Sep 19, 2018, 5:49 PM

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that should force update, at least that worked for a friend on no man's sky

idle tree Sep 19, 2018, 5:49 PM

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Tried closing steam altogether and trying again?

plain stratus Sep 19, 2018, 5:49 PM

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yep

fresh basalt Sep 19, 2018, 6:09 PM

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Restart your pc

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GWqlabsFeelsComfyMan

strange steppe Sep 19, 2018, 6:10 PM

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xD pretty sure its the patch that fucked up when its everyone it happens to now xD

plain stratus Sep 19, 2018, 6:14 PM

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my teammate getting this error exactly at the same time

static tree Sep 19, 2018, 6:15 PM

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Our teams getting this error too

strange steppe Sep 19, 2018, 6:15 PM

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same here. but in sole it works fine

viral monolith Sep 19, 2018, 6:16 PM

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Client mismatch errors prevents us for playing at all

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please have that fixed guys

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@tribal flicker

static tree Sep 19, 2018, 6:21 PM

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Swapping to NA servers gets around it for now

static tree Sep 19, 2018, 6:45 PM

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📎 unknown.png

fiery tendon Sep 19, 2018, 6:50 PM

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so did the NA fix not work anymore @static tree

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all of Reddit Customs just got this error

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38 people simultaneously

viral monolith Sep 19, 2018, 6:51 PM

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guys slowman who had the problem with battleye corrupt data keep getting this and disconnected too

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do you know any mroe ways to fix corrupt data of battleye

fiery tendon Sep 19, 2018, 6:51 PM

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@neat scaffold

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any idea how to fix this error?

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Everyone seems to be getting it now

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but there is no Steam update. Restarting steam did nothing.

dense sandal Sep 19, 2018, 6:53 PM

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why my maps dont load ? i always drop at afk lanndings

lament depot Sep 19, 2018, 7:01 PM

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hej

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gRRRRR

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version mismatchss?

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robo adam whatsupp?

coarse junco Sep 19, 2018, 7:05 PM

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try verifying your game with steam. You might have to restart steam if it doesn't update

plain stratus Sep 19, 2018, 7:05 PM

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@coarse junco that was already done

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error is still there

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and I think its only when Erangle map is loading

coarse junco Sep 19, 2018, 7:07 PM

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only when they load in maps? and only on NA?

plain stratus Sep 19, 2018, 7:07 PM

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nope, EU too

idle tree Sep 19, 2018, 7:09 PM

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I had it too. Seemed to be random. Some servers kicked you out with the error, others didn’t

coarse junco Sep 19, 2018, 7:10 PM

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jep, just had it too

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reported it to the team

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It doesn't seem to be connected to a single map, however

ocean shard Sep 19, 2018, 7:17 PM

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Are you guys just experiencing this issue on EU servers, or also NA?

modest token Sep 19, 2018, 7:21 PM

#

Version mismatch?? client/server @ocean shard EU

#

wtf

idle tree Sep 19, 2018, 7:21 PM

#

EU for me, haven’t tested NA

static tree Sep 19, 2018, 7:30 PM

#

Just played a EU game now

fluid crater Sep 19, 2018, 7:39 PM

#

still mismatch for us on EU

ocean shard Sep 19, 2018, 7:49 PM

#

@modest token @fluid crater Are you still experiencing this issue? @plain stratus @lament depot @fiery tendon

lament depot Sep 19, 2018, 7:50 PM

#

yes

#

still countined

#

they aint play 4 mates

#

but we will mix work

#

alone squad another ppl mix for work

ocean shard Sep 19, 2018, 7:51 PM

#

You can play with random squads, but if you play with friends it doesn't work?

lament depot Sep 19, 2018, 7:51 PM

#

yep

#

hey now its work

#

they will try 15-20 times if it work now 😄

ocean shard Sep 19, 2018, 8:04 PM

#

Please try verifying your game files then restarting Steam

#

if it continues to happen

fiery tendon Sep 19, 2018, 8:11 PM

#

we had it up until our last Custom Game start

#

which was 20 minutes ago

#

if it happens again I'll let you know. Reddit Customs will be going for another hour maybe

idle tree Sep 19, 2018, 8:19 PM

#

Continuin to happen for me. Restarting lobby seems to correct it for a little while, then when searching it’ll find a server which gives the same error. Verifying client files does nothing.

viral monolith Sep 19, 2018, 9:48 PM

#

@waxen jay called me the N word

ocean shard Sep 19, 2018, 9:59 PM

#

Thank you guys

@viral monolith if you have evidence, please send it to myself or a moderator and we will take action

viral monolith Sep 19, 2018, 10:00 PM

#

ask @hybrid fog and @viral monolith

fiery tendon Sep 19, 2018, 10:07 PM

#

Hawkins, people are still haviubng issues for the crates

snow thistle Sep 19, 2018, 10:08 PM

#

Hello I have not received my crate and it says Already Claimed when I go to to the pubg-twitch rewards page

#

I've unlinked my twitch account and relinked to pubg and vice versa multiple times with no succeses

celest panther Sep 19, 2018, 10:21 PM

#

@snow thistle Have you checked that its not in your inventory? I didnt get the message saying I had recieved it, but it was sat waiting

snow thistle Sep 19, 2018, 10:22 PM

#

Not in there

#

Been missing since yesterday

fresh basalt Sep 19, 2018, 10:26 PM

#

@snow thistle are you sure, did you link your amazon account to your twitch account?

snow thistle Sep 19, 2018, 10:26 PM

#

Yes

fresh basalt Sep 19, 2018, 10:26 PM

#

You should check again

#

Have you click the twitch logo from your pubg menu screen top right under your nickname?

snow thistle Sep 19, 2018, 10:30 PM

#

oh nvm i just got it lol

#

i had the wrong amazon account connected to my twitch account

#

thanks for the help guys

celest panther Sep 19, 2018, 10:35 PM

#

@snow thistle Oops!

#

Enjoy your new rags!

subtle imp Sep 19, 2018, 10:38 PM

#

yup

late dirge Sep 19, 2018, 10:38 PM

#

seems to be working again xD

subtle imp Sep 19, 2018, 10:39 PM

#

that timing

#

@celest panther working now

fresh basalt Sep 19, 2018, 10:42 PM

#

@snow thistle haha i knew, well good job for rechecked and have fun with your prime cosmetics GWfroggyPepoThumb

hearty kiln Sep 19, 2018, 11:09 PM

#

IS THERE CROSSPLAY

celest panther Sep 19, 2018, 11:14 PM

#

Between Xbox and PC?

#

No

zealous rain Sep 19, 2018, 11:52 PM

#

is it just me b

#

surround sound doesn't work well anymore?

celest panther Sep 19, 2018, 11:52 PM

#

Do you meant HRTF?

#

Or actual surround sound

ripe schooner Sep 19, 2018, 11:53 PM

#

Stereo is better i reckon

signal obsidian Sep 19, 2018, 11:53 PM

#

hrtf should be off

celest panther Sep 19, 2018, 11:53 PM

#

such as hardware or software emulation

signal obsidian Sep 19, 2018, 11:53 PM

#

its much easier to track

zealous rain Sep 19, 2018, 11:53 PM

#

idc befor i was able to tell were someone was coming from now the next to be but i hear them under me

celest panther Sep 19, 2018, 11:54 PM

#

Do you have surround sound enabled in windows, via a sound card or via your headset?

snow thistle Sep 20, 2018, 12:58 AM

#

hey

#

how come some of my skins are missing?

#

my shroud skin and pilots skins disappeared

#

nvm restarted game fixed

leaden badger Sep 20, 2018, 1:20 AM

#

this progress supposed to be showing per a top 15 right now?

snow thistle Sep 20, 2018, 1:50 AM

#

ok my skins disappeared again after my game for some reason

#

saying ITEM EXPIRED

#

only the shroud mask and pilot items

hasty kiln Sep 20, 2018, 2:17 AM

#

Haven't fixed the bug sound of bells on players feet ?

viral monolith Sep 20, 2018, 2:39 AM

#

@snow thistle Cause almost alla items dropped from the event are timed?

snow thistle Sep 20, 2018, 3:36 AM

#

@viral monolith damn that sucks, i never knew you pay $4.99 for something that lasts 1 day and twitch prime stuff only last a few hours.

#

/s

tough harbor Sep 20, 2018, 4:06 AM

#

yeah it should not disappear. how about now?

potent totem Sep 20, 2018, 4:20 AM

#

Hi. The mid autumn festival care package is not registering when I get placed 15th or under in solos/squads or duos. Help?

tough harbor Sep 20, 2018, 5:42 AM

#

are you sure its 15 people alive and not the ranking #15?

quartz coral Sep 20, 2018, 6:50 AM

#

@ocean shard would it be possible to 15-20 base level skins gifted to users when they launch the new test server update so that they can test the skin trade up system?

#

could potentially be done by gifting the lan crate to users

flint dome Sep 20, 2018, 8:47 AM

#

I just ended Miramar squad map while dying as a last member of second-last team, and i got no points for the chinese even

#

should've got one, but i got none

dire zodiac Sep 20, 2018, 8:50 AM

#

If i need to speak to an admin about something who would I contact?

idle tree Sep 20, 2018, 8:58 AM

#

I’m sure @quick chasm would be more than willing to help @dire zodiac :).

dire zodiac Sep 20, 2018, 8:59 AM

#

Thank @idle tree I messaged him!

flint dome Sep 20, 2018, 9:06 AM

#

hullo?

alpine tartan Sep 20, 2018, 9:14 AM

#

for some reason i keep getting a Awaiting Endpoint error

#

cant connect to discord

flint dome Sep 20, 2018, 9:14 AM

#

@celest panther I have some problems with the chinese festival mission

#

either i didn't get my point or the wording of task is wrong

astral blade Sep 20, 2018, 9:55 AM

#

lost the items of the last twitch prime crate (the pilot stuff), anyone else?

flint dome Sep 20, 2018, 10:02 AM

#

is there anyone here?

nocturne agate Sep 20, 2018, 10:02 AM

#

mid autumn event doesnt work

keen jacinth Sep 20, 2018, 10:04 AM

#

Hi can A staff ad A PUBG Mobile Category? I play only on mobile!

fair breach Sep 20, 2018, 10:11 AM

#

i complete 3 games top5 , 3 and 2nd. but it isnt remembered to get the care autumn packakges

robust reef Sep 20, 2018, 10:53 AM

#

@keen jacinth PUBG Mobile is not maintained by Bluehole. Tencent maintains it, and so it is up to tencent to provide communication channels like a discord server

viral monolith Sep 20, 2018, 11:01 AM

#

please ban this chinese guy, he just teamed with a guy and drove him and just ran over me

📎 unknown.png

#

goddamn these chinese assholes

#

📎 unknown.png

limpid copper Sep 20, 2018, 11:15 AM

#

guy s i need help with battleeye generic error

#

i reisntalled Battleeye but still have generic error there
i also verified game files and restarted steam because i had serielazation error(edited)
my game crashed few times(edited)
and reinstalled my game earlier but nothing worked
how do i solve my problem

fossil ether Sep 20, 2018, 11:19 AM

#

what is wrong with the cosmetics? my character is naked and game says items expired while i still have everything in my inventory

steep grail Sep 20, 2018, 11:19 AM

#

Why isn't this event mission updating?

📎 PLAYERUNKNOWNS_BATTLEGROUNDS_Screenshot_2018.09.20_-_13.10.10.59.png

fossil ether Sep 20, 2018, 11:20 AM

#

@steep grail https://twitter.com/PUBG_help/status/1042724896290136065

PUBG Help (@PUBG_help)

PC Players: When playing on EU servers, players are currently unable to make progress towards their Mid-Autumn Festival event rewards.

Our team is investigating the cause of this issue and hope to resolve it as soon as possible.

steep grail Sep 20, 2018, 11:20 AM

#

Just did a winner winner chicken dinner in solos, and before that played a game where i placed 13#, and this event progress counter is disappointing me 😦

plain stratus Sep 20, 2018, 11:22 AM

#

hey all, is the bug that players weapons are displayed on map even when ppl is not actually there fixed ? It was caused by weapon switching while running.... (sry for my eng) 😄

limpid copper Sep 20, 2018, 11:23 AM

#

guys help me with this

#

i reisntalled Battleeye but still have generic error there
i also verified game files and restarted steam because i had serielazation error(edited)
my game crashed few times
and reinstalled my game earlier but nothing worked
how do i solve my problem

steep grail Sep 20, 2018, 11:23 AM

#

Interestingly i read the patch notes for patch 22, and there was no mention about the bug with floating weapons on Sanhok

limpid copper Sep 20, 2018, 11:23 AM

#

read my text about my problem with the game

plain stratus Sep 20, 2018, 11:23 AM

#

@steep grail yep, it's only on Sanhok I think...

#

didn't seen it on other maps

limpid copper Sep 20, 2018, 11:24 AM

#

i want to fix my problem but dont know how

#

can you help somehow

steep grail Sep 20, 2018, 11:24 AM

#

Not sure if that bug is actually testing some code for foot prints on the snow map, or a actual bug....
@plain stratus

plain stratus Sep 20, 2018, 11:26 AM

#

@limpid copper try to delete TslGame dir from %localappdata%, verify files through steam and try to run game

fossil ether Sep 20, 2018, 11:27 AM

#

@plain stratus no dont think its fixxed yet, i experience it still sometimes

plain stratus Sep 20, 2018, 11:27 AM

#

Press Windows Key + R.
Paste %localappdata%
Press Enter.
@limpid copper

limpid copper Sep 20, 2018, 11:28 AM

#

@plain stratus how do i find local app data?

#

@plain stratus

plain stratus Sep 20, 2018, 11:28 AM

#

see my post above yours

#

or click through: C:\Users\ <your account name> \AppData\Local\

limpid copper Sep 20, 2018, 11:30 AM

#

i also had serilazation error before this error that i have now. my game also crashed few times

#

@plain stratus

fossil ether Sep 20, 2018, 11:34 AM

#

pls hotfix soudnASAP

celest panther Sep 20, 2018, 11:34 AM

#

@limpid copper which battleye error are you getting?

fossil ether Sep 20, 2018, 11:35 AM

#

sound* game is literally unplayable

celest panther Sep 20, 2018, 11:35 AM

#

@fossil ether explain

fossil ether Sep 20, 2018, 11:35 AM

#

AKm shots that sound like pistols -_-

#

QBZ static ass noise

#

QBU also

celest panther Sep 20, 2018, 11:35 AM

#

Can you send me a short video that shows this?

#

I've not experienced it myself

fossil ether Sep 20, 2018, 11:35 AM

#

i will try to record it

limpid copper Sep 20, 2018, 11:36 AM

#

@celest panther when i launch the game it says generic error in the battle eye

#

also if i launch fortnite which uses the same battleye launcher

celest panther Sep 20, 2018, 11:37 AM

#

and that has the same problem?

limpid copper Sep 20, 2018, 11:37 AM

#

yes

#

i reistalled battleeye. error still there

celest panther Sep 20, 2018, 11:37 AM

#

give this a try

limpid copper Sep 20, 2018, 11:37 AM

#

also did this right now try to delete tsl game dir from %localappdata%, verify files through steam and try to run game

#

and it didnt help

celest panther Sep 20, 2018, 11:37 AM

#

Open task manager, make sure all versions of PUBG are terminated

#

and that there are no other programs open that use battleye

#

Actually, easier still

#

restart your pc, then try again

limpid copper Sep 20, 2018, 11:38 AM

#

nothing open in task manager thats connected with pubg

celest panther Sep 20, 2018, 11:39 AM

#

Restart your pc, and try again

limpid copper Sep 20, 2018, 11:39 AM

#

i didnt restart my pc thats what one thing i didnt do yet

celest panther Sep 20, 2018, 11:39 AM

#

Thats the first thing you should always do

#

before fiddling with any settings, reboot.

#

so many issues are solved by a simple restart

limpid copper Sep 20, 2018, 11:40 AM

#

so i reboot my pc and then try solving the problem?

celest panther Sep 20, 2018, 11:40 AM

#

Absolutely not. I didn't ask you to do it 3 times.

#

https://youtu.be/nn2FB1P_Mn8?t=8s

YouTube

Cam G Videos

IT Crowd - Have You Tried Turning It Off And On Again?

NEW CHANNEL: https://www.youtube.com/channel/UCEjwgKUADCmMzhGHrlueKYw This channel will become inactive in a few weeks. Thank you all for watching :)

▶ Play video

sweet hollow Sep 20, 2018, 12:15 PM

#

Uh when is the 22 coming to live servers? (serious question)

celest panther Sep 20, 2018, 12:16 PM

#

Some time after it goes to test servers

sweet hollow Sep 20, 2018, 12:17 PM

#

oh nice great update really appreciate it!

celest panther Sep 20, 2018, 12:19 PM

#

Not sure if sarcasm...

sweet hollow Sep 20, 2018, 12:19 PM

#

idc bout ranks but the rest I do 😄

#

im a pubg admin and I liked a lot the last custom creation game changes

celest panther Sep 20, 2018, 12:20 PM

#

Feel free to discuss the patch in general if you want to, but lets keep #🤝│community-troubleshooting for help questions 😃

deft frost Sep 20, 2018, 12:23 PM

#

@sweet hollow If all goes well, it will come to live servers early October.

#

it's in the patch notes

snow berry Sep 20, 2018, 2:29 PM

#

can anybody help with getting the beta code for pubg on faceit??

viral monolith Sep 20, 2018, 3:27 PM

#

i see streamers who have their game super bright compared to mine

#

are reshades allowed?

#

i wonder how hes doing it then

deft frost Sep 20, 2018, 3:29 PM

#

Is their game more vibrant by any chance?

viral monolith Sep 20, 2018, 3:30 PM

#

its like the sun is brighter and everything isnt as dark

deft frost Sep 20, 2018, 3:30 PM

#

^

viral monolith Sep 20, 2018, 3:30 PM

#

i wonder if thats a thing with my amd settings

#

and thats perfectly legal?

#

oh wow. thank you

worthy cloak Sep 20, 2018, 3:54 PM

#

hi everyone

#

i have a little problem with pilot crate

#

can someone help me

tough harbor Sep 20, 2018, 4:23 PM

#

what seems to be the problem

subtle imp Sep 20, 2018, 4:27 PM

#

did the hitpoints system change in squads or is it still 15 per knock if the downed was full hp

tough harbor Sep 20, 2018, 5:45 PM

#

what was the mission and what region were you playing?

viral monolith Sep 20, 2018, 6:07 PM

#

📎 Capture.PNG

#

@celest panther SERVERS DOWN ?

storm temple Sep 20, 2018, 6:08 PM

#

theres an update close out and it should start

viral monolith Sep 20, 2018, 6:08 PM

#

@deft frost tnx bro

ancient turtle Sep 20, 2018, 7:08 PM

#

I can't update test

viral monolith Sep 20, 2018, 7:09 PM

#

^^

#

How to update to newest test server?

warped magnet Sep 20, 2018, 7:12 PM

#

is the mid autumn event bugging? 5 x top15 but no progress

silk inlet Sep 20, 2018, 7:15 PM

#

Hey guys

#

My twitch prime skins disappeared

#

Any idea why?

viral monolith Sep 20, 2018, 7:32 PM

#

i've played 2 matches where im top 9 and 12 and the event didnt update 😦

silk inlet Sep 20, 2018, 7:34 PM

#

Update: Got them back

tough harbor Sep 20, 2018, 7:52 PM

#

@warped magnet @viral monolith are you guys playing in the EU region? if so, there is an ongoing issues that doesnt track the mission for the region. theyre currently investigating and hopefully gets to push out a hotfix soon (but its nighty night time for korean studio)

ashen wedge Sep 20, 2018, 8:35 PM

#

My friend can't connect to the Servers. IDK what happened but his inventory etc. won't load and his BP is showing N/A

#

Any fix for that weird bug?

#

I mean his internet connectivity is okay he has no lags / packet loss o. a.

viral monolith Sep 20, 2018, 8:37 PM

#

I play on sea :/

#

@ashen wedge got the exact same issue. i guess its a server sided thing with the servers handling social functions like lobby/friendlist

ashen wedge Sep 20, 2018, 8:43 PM

#

Yeah he told me that he's suffering the same error/bug

viral monolith Sep 20, 2018, 8:51 PM

#

@ashen wedge i logged in through a vpn and it worked. try it. probably worked cause the servers are like clustered for each local area so if you manage to get assigned to a different local cluster it will work.

ashen wedge Sep 20, 2018, 8:58 PM

#

It works but he doesn't want to play with 100+ ping

#

he's from austria

#

He got it fixed.

#

Just log in 1x with a VPN then reconnect without

celest panther Sep 20, 2018, 9:05 PM

#

sounds a lot like a caching issue to me

#

I'll see if there is any way to flush the cache

magic pond Sep 21, 2018, 12:15 AM

#

can anyone tell me the best way to acquire the xbox G set? thanks.

gleaming lava Sep 21, 2018, 5:57 AM

#

Is matchmaking will based on rank system?

cedar dune Sep 21, 2018, 6:59 AM

#

Today when i logged in into pubg my twitch prime loot got expired how ?

#

It's on my inventory tho

#

Anyone had this problem too ?

waxen gale Sep 21, 2018, 7:20 AM

#

https://steamcommunity.com/sharedfiles/filedetails/?id=1518358309

Steam Community :: Screenshot :: whats wrong with the dacia?

Steam Community: PLAYERUNKNOWN'S BATTLEGROUNDS. whats wrong with the dacia?

#

wat?!

signal trail Sep 21, 2018, 7:59 AM

#

esports mode?

waxen gale Sep 21, 2018, 8:35 AM

#

no

#

event

pseudo dune Sep 21, 2018, 9:27 AM

#

Eu Servers down?

#

First game everyone stuck no timer started, 2nd game "network lag detected"

viral monolith Sep 21, 2018, 9:28 AM

#

that has happened for me on all servers

deft frost Sep 21, 2018, 9:50 AM

#

@waxen gale Artifacting?

waxen gale Sep 21, 2018, 10:15 AM

#

yeah i guess

#

it was changing based on angles

viral monolith Sep 21, 2018, 10:21 AM

#

@waxen gale its the new skin for the dacia you get it with twitch prime

waxen gale Sep 21, 2018, 10:23 AM

#

ok

celest panther Sep 21, 2018, 11:13 AM

#

@waxen gale Looks like a file issue

#

verify your game files

#

artifacts like that could also be a GPU issue - drivers or hardware.

idle tree Sep 21, 2018, 11:17 AM

#

Also can be the result of an unstable VRAM OC, so if he is OC’ing his card and he does have his VRAM OC’d - he can pair it back little by little until the artifacting goes away

waxen gale Sep 21, 2018, 11:26 AM

#

@idle tree not overclocked

#

thanks i will try to verify the game

viral monolith Sep 21, 2018, 11:47 AM

#

Give plz link to RU diskord

#

Pubg mobile RU server

idle tree Sep 21, 2018, 12:08 PM

#

@viral monolith http://bfy.tw/Jzpm

LMGTFY

lunar peak Sep 21, 2018, 12:30 PM

#

why dont the objectives update for me?

plain stratus Sep 21, 2018, 12:30 PM

#

so if I played yesterday like this, I will receive the costume from this week ? 😃

📎 Firefox_Screenshot_2018-09-21T12-30-07.864Z.png

#

EU region ofc 😃

supple nacelle Sep 21, 2018, 12:35 PM

#

quick question; does test server have EU servers yet?

plain stratus Sep 21, 2018, 12:35 PM

#

@supple nacelle don't think so

supple nacelle Sep 21, 2018, 12:35 PM

#

thanks man

plain stratus Sep 21, 2018, 12:35 PM

#

np

tough harbor Sep 21, 2018, 12:39 PM

#

you most certainly will get the costume, rag.

plain stratus Sep 21, 2018, 12:48 PM

#

@tough harbor thanks for clarification bro 😃

viral monolith Sep 21, 2018, 1:01 PM

#

Whats up with matchmaking? I'm new to the game but a 4+ min queue times without getting in the game shouldn't happen

#

Instant lobbies on EU but cant get in a lobby in NA (im from na)

tough harbor Sep 21, 2018, 2:45 PM

#

super early in NA isnt it?

fresh basalt Sep 21, 2018, 2:49 PM

#

everytime i exit the match, my loading screen freezes and it wont let me X the game

supple nacelle Sep 21, 2018, 2:52 PM

#

deos top 15 in duos mean top 15 of teams or top 15 alive?

fresh basalt Sep 21, 2018, 2:55 PM

#

if you're in top 15 position or top 15 team rank in game, it counts for the event

signal obsidian Sep 21, 2018, 2:56 PM

#

yes

#

which is why you should grind sqauss

#

*squads

fresh basalt Sep 21, 2018, 2:57 PM

#

i suggest you pick sanhok map top survive longer to reach top 15 @supple nacelle

signal obsidian Sep 21, 2018, 2:58 PM

#

and drop at med-cold drops

#

like quarry outskirts. ruins (sometimes), well sometimes sanmee, pai-nan

#

quarry and ruins are my favorite drops

tough harbor Sep 21, 2018, 3:05 PM

#

wait, is it not top 15 alive?

turbid vector Sep 21, 2018, 4:58 PM

#

matchmaking down atm?

placid latch Sep 21, 2018, 5:37 PM

#

Hey, did anyone have an issue when you launch pubg you hear static noise even if you mute the game? Recordings do not pick up the static noise. Also it doesnt happen in any other game?

deft frost Sep 21, 2018, 5:39 PM

#

Sounds like a ground loop. Do you use any external audio hardware?

placid latch Sep 21, 2018, 5:40 PM

#

No, but it only happens in pubg though...

#

It also stops when the game is loading something, for instance if I click store and then inventory and the initial lag spike pauses the static noise

deft frost Sep 21, 2018, 5:42 PM

#

that's a classic ground loop.

#

shouldn't really happen if you don't have any external audio hardware.

placid latch Sep 21, 2018, 5:43 PM

#

Is there any reason it only happens in pubg?

deft frost Sep 21, 2018, 5:43 PM

#

I think it depends on power usage

#

Is your PC grounded?

placid latch Sep 21, 2018, 5:44 PM

#

Im not sure how I can tell...

deft frost Sep 21, 2018, 5:44 PM

#

Is your case made out of some kind of metal?

placid latch Sep 21, 2018, 5:44 PM

#

Yeah it is.

deft frost Sep 21, 2018, 5:45 PM

#

Try touching the case when you hear the static

placid latch Sep 21, 2018, 5:47 PM

#

You are right about it only happening when underload. Nothing happens when I touch my case. Is there anything I can do to fix the issue?

deft frost Sep 21, 2018, 5:48 PM

#

If possible, plug your PC into a different outlet

placid latch Sep 21, 2018, 5:49 PM

#

The problem with that is that It will still be on the same extension cord.

deft frost Sep 21, 2018, 5:50 PM

#

Would it be possible to plug the extension cord into a different outlet?

placid latch Sep 21, 2018, 5:50 PM

#

No sadly not.

deft frost Sep 21, 2018, 5:55 PM

#

Check if your bit depth is set to 24bit. http://prntscr.com/kx5p26

Lightshot

Screenshot

Captured with Lightshot

placid latch Sep 21, 2018, 5:57 PM

#

So I changed it didnt help...

#

Its probably hardware problem

#

So thanks for the help I guess! 😛

deft frost Sep 21, 2018, 5:59 PM

#

Does your case have a front panel with a headphone jack?

placid latch Sep 21, 2018, 5:59 PM

#

yeah, thats what Im using

deft frost Sep 21, 2018, 6:00 PM

#

Have you tried plugging your headphones into the back?

placid latch Sep 21, 2018, 6:01 PM

#

My headphones cable isnt long at all so I cant, but it probably wont have the problem there. Its a new case so Its probably because of that.

deft frost Sep 21, 2018, 6:02 PM

#

the Front Panel Audio connector could be right next to your GPU on the motherboard.

#

and that could be causing interference, especially if it's a little older.

placid latch Sep 21, 2018, 6:02 PM

#

Im not sure what you are saying....

#

The frontpanel connect is under the gpu.

deft frost Sep 21, 2018, 6:03 PM

#

I'm talking about this thing:

📎 hd_audio_connectors.png

placid latch Sep 21, 2018, 6:04 PM

#

Yeah, what about it?

deft frost Sep 21, 2018, 6:04 PM

#

if it's next to your GPU, it could be causing electrical interference, which results in static

placid latch Sep 21, 2018, 6:05 PM

#

I can see how that could be the issue, but I doubt it is. It didnt happen with my old case.

deft frost Sep 21, 2018, 6:05 PM

#

It's a different cable though, so could be shielded worse

placid latch Sep 21, 2018, 6:06 PM

#

The old case was a much cheaper basicly no name company. This case is h700 from nzxt

deft frost Sep 21, 2018, 6:06 PM

#

Could you try plugging in your headphones into the back and see if the issue still exists?

#

I know the cable is short, but if you could, it would be easier to help you

placid latch Sep 21, 2018, 6:07 PM

#

Ill attempt

#

Its fine at the back...

deft frost Sep 21, 2018, 6:09 PM

#

So could very well be the HD Audio connector

placid latch Sep 21, 2018, 6:10 PM

#

Would it the cable, or the case?

deft frost Sep 21, 2018, 6:10 PM

#

the actual cable that connects to your motherboard

#

Can't really change it easily

placid latch Sep 21, 2018, 6:11 PM

#

So its just poorly shielded cable

deft frost Sep 21, 2018, 6:11 PM

#

yeah, most likely

#

my solution would be to get a headphone cable extension

#

and plug it into the back

placid latch Sep 21, 2018, 6:12 PM

#

Its disappointing because its quite a good case.

deft frost Sep 21, 2018, 6:12 PM

#

yeah, it is

#

stuff happens though.

#

I've had something similar happen.

#

You could get something like this though:

📎 3-5mm-18-stereo-audio-aux-headphone-cable-extension-cord-male-to-female-6-feet_NID0007033.jpg

placid latch Sep 21, 2018, 6:13 PM

#

Small question, could the psu be causing an interference?

#

Or only the gpu?

deft frost Sep 21, 2018, 6:14 PM

#

What's your motherboard?

idle tree Sep 21, 2018, 6:14 PM

#

Any number of things could. Anything that has electricity flowing through it and can be bridged electrically in some way shape or form.

deft frost Sep 21, 2018, 6:14 PM

#

yep ^

#

Especially if things aren't well-shielded

placid latch Sep 21, 2018, 6:15 PM

#

Is there a way I could shield it?

deft frost Sep 21, 2018, 6:15 PM

#

Don't think so

#

unless you're an electrician GWqlabsKek

#

anyway, I think the easiest solution would be to get a headphone extension cable and plug it directly in to your motherboard.

#

You can get those for cheap

idle tree Sep 21, 2018, 6:18 PM

#

Electrical tape/Insulation tape is one solution as that could provide enough of a barrier/shield, i've done that before, but it depends really. Could be one thing interfering with it or multiple, so it's a gamble.

deft frost Sep 21, 2018, 6:18 PM

#

It could help

#

not 100% sure on that though

placid latch Sep 21, 2018, 6:19 PM

#

Ok, thanks, I'm gonna go fiddle with my cable management see if I can figure something out.

deft frost Sep 21, 2018, 6:20 PM

#

Wiggle the cable a bit, move it around the case

placid latch Sep 21, 2018, 6:21 PM

#

Is the cable usually labeled HD audio?

#

Because mine is labelled usb 3....

deft frost Sep 21, 2018, 6:21 PM

#

that's not the right one then

#

'HD Audio' is standard, so it should say that

#

could also say AC'97

idle tree Sep 21, 2018, 6:29 PM

#

Could also be ladelled "JAUD", depends on case manufacturer tho

placid latch Sep 21, 2018, 6:35 PM

#

How about aafp?

deft frost Sep 21, 2018, 6:43 PM

#

What's your motherboard? I'll tell you which one it is

lunar peak Sep 21, 2018, 6:59 PM

#

fix your shit PUBG ive crashed 4 times today

placid latch Sep 21, 2018, 7:16 PM

#

@deft frost Thanks, I found out it was that connecter. I'm probably going to get an extension cord or something else.

deft frost Sep 21, 2018, 7:16 PM

#

My theory was correct GWvertiPeepoCheer

distant sierra Sep 21, 2018, 7:53 PM

#

Whenever I play PUBG with my second monitor connected it drifts the mouse to the other screen

viral monolith Sep 21, 2018, 9:54 PM

#

Hi there, I wanna know if staff members can help me out, I changed my Username in PUBG but there's a typo in it, so can I get an option to update it, only one time please?

obsidian geyser Sep 21, 2018, 10:00 PM

#

Probably not, u messed up

fresh basalt Sep 21, 2018, 10:40 PM

#

@viral monolith Typo'ing when creating nickname is a bad move bro, sorry to hear that

viral monolith Sep 21, 2018, 10:50 PM

#

@distant sierra Protop, disable your second monitor and gain 50-100% performance

cunning mason Sep 21, 2018, 11:32 PM

#

can i get an admin to change my nickname in the discord to mook-booknell so its the same as my ingame

#

thank you !

distant sierra Sep 22, 2018, 12:08 AM

#

@viral monolith Thats not the issue. I still get 120 FPS

#

Its just screenlocp isnt working

fiery tendon Sep 22, 2018, 12:21 AM

#

When the Region Lock drops, will I still be able to squad with people in another region? I'm NA but all my friends are in EU

#

Just curious if that means I can't play with them anymore

#

:/

dusk wind Sep 22, 2018, 2:51 AM

#

i also would love to know about that

tough harbor Sep 22, 2018, 3:18 AM

#

@fiery tendon it does say you can party with other people from different region. but you still wont be able to choose which region you will be playing on. it will automatically picks the best choice for your whole party when queuing

viral monolith Sep 22, 2018, 3:21 AM

#

someone help me

#

it says be servers are not wroking

#

in every server

unreal folio Sep 22, 2018, 3:47 AM

#

Whenever I start up my game it gets stuck on the initial loading screen. I can hear the music and move my mouse around but nothing happens. Eventually after staring at the screen for some time the game will just crash. This has been happening for weeks. Please help

📎 unknown.png

deft frost Sep 22, 2018, 5:31 AM

#

@unreal folio Have you opened the right client? What are your PC specs?

fiery tendon Sep 22, 2018, 5:48 AM

#

@unreal folio try one of these out
https://www.drivereasy.com/knowledge/how-to-fix-pubg-stuck-on-loading-screen/

Driver Easy

How to Fix PUBG Stuck On Loading Screen [2018 Tips] - Driver Easy

Is your PUBG stuck on loading screen? Don't worry. Many people have resolved their PUBG loading screen issue with the solutions in this article.

sturdy sequoia Sep 22, 2018, 7:46 AM

#

!invite

regal vaporBOT Sep 22, 2018, 7:46 AM

#

Invite URL for Discord: https://discord.gg/battlegrounds

misty quarry Sep 22, 2018, 8:03 AM

#

sound not working ??

#

like i cant hear footsteps or cars gunshot but i can hear my own

deft frost Sep 22, 2018, 8:06 AM

#

You can't hear your own gunshots?

misty quarry Sep 22, 2018, 8:26 AM

#

i can only hear my gunshots cant hear anything else

cedar dune Sep 22, 2018, 8:29 AM

#

Looks like you guys added new bug with update #21 at certain times my twitch prime and auntum festival loot gets expired and i have to restart the game to fix this all time.

crystal torrent Sep 22, 2018, 8:46 AM

#

I keep getting network lags every game, tried everything starting from disabling AV/FireWALl, connected directly via lan cable to modem w/o router, installing older nvidia drivers, resetting all ip configs. ussualy around 10th minute in game i get network lag that never recovers; This started after last big patch went live!

cedar dune Sep 22, 2018, 8:51 AM

#

@crystal torrent maybe you have issue related to unstable network how much speed does your ISP gives ?

crystal torrent Sep 22, 2018, 8:51 AM

#

the thing is, everything else continues to work flawlessly, discord, youtube no interruptions

#

ive got optical connection 10Gbits

#

before last big patch I have never had similar problems

#

I`ve been writing everywhere asking for help for a week no answers, just new and buggy content added and no bug fixes that matter

tough harbor Sep 22, 2018, 9:45 AM

#

you have network statistic on? does it show ping spike or packetloss just before the issue occured?

viral monolith Sep 22, 2018, 9:46 AM

#

sa

glad plank Sep 22, 2018, 9:51 AM

#

My progress for the event has already reset - so whats going on with that?

weak rivet Sep 22, 2018, 10:00 AM

#

as @OzzyTRN#9217

tough harbor Sep 22, 2018, 10:47 AM

#

@Prioros#3082 did you not claim the reward after it reached 5/5?

fierce shore Sep 22, 2018, 11:15 AM

#

Question

#

Did they change permanment item gain at each 5 level?

#

currently Lv 15

#

and I got a biker glasses perm

#

Or there is like a random chance to get a perm among the temp

signal obsidian Sep 22, 2018, 11:16 AM

#

idk

#

i got a biker jacket at 3

fierce shore Sep 22, 2018, 11:16 AM

#

Perm?

#

or temp

#

Also long story short

#

Just finished squad FPP with a chicken dinner. yum M24 with x15 scope but props goes to my teammate mostly.

#

I claim my xp for the challenges i done and open two supply crate

deft frost Sep 22, 2018, 11:18 AM

#

@fierce shore You're guaranteed to get a permanent reward every 10 levels, but there's also a small chance to get one randomly.

fierce shore Sep 22, 2018, 11:18 AM

#

one is just a denim tshirt with necktie and my other one is a tinted bikers glasses. Probably knowing that they are supposively temporarly since I am lv 15 atm

#

I see

#

thanks Gab!

deft frost Sep 22, 2018, 11:18 AM

#

GWkyooTohruThumbsUp

fierce shore Sep 22, 2018, 11:18 AM

#

I got da chicken dinner luck! pubgcd2

#

Goes great with my character too tho sadly my bikers pants is a temp '-'

#

~~gonna go pantless at 4 days~~

#

AA

fossil ether Sep 22, 2018, 11:26 AM

#

hey i have this weird sort of kind of bug, everyday i start my game up for the first time it says "items have expired" and my character is naked than ( except common clothes ) but when ever i go in to my inventory its all there but its kind of annoying to change clothes so much. when i click 1 item it all back on my character

deft frost Sep 22, 2018, 11:40 AM

#

@fossil ether Would you be able to provide a screenshot or video?

fossil ether Sep 22, 2018, 11:43 AM

#

i will try, dont have recording always running

hardy agate Sep 22, 2018, 1:31 PM

#

my pubg is stucking

#

like that

#

📎 PLAYERUNKNOWNS_BATTLEGROUNDS_22_09_2018_14_30_14.png

crystal torrent Sep 22, 2018, 1:33 PM

#

@tough harbor yeah, network statistics are on and at the moment of network lag or before there were no indications that somethings wrong, no packet loss or ping spike

balmy dune Sep 22, 2018, 2:29 PM

#

My PUBG games is working fine except for when I log on It will bring up this. However, I ca still start a game and play just fine, and if i go to, say, the customization tab, and then return to the lobby, it returns to normal

#

Well, I had my screen shot open, but its not letting me upload?

#

Why cant i upload my screenshot?

#

Lol here we go.. Sorry yall

📎 2018-09-22_1.png

storm orchid Sep 22, 2018, 2:57 PM

#

Hi, I had 4/5 top 15 finishes yesterday in order to get the autumn festival skins. Today I have 0/5. What is going on? Not only it didn't count the first day I played due to the initial problems but now it also reset the counter overnight!

#

Is this something the devs are aware? Or is it (somehow) intended and I need to have 5 top 15 in the same day?

fresh basalt Sep 22, 2018, 3:24 PM

#

@balmy dune i having that experience too

#

all we can do is to wait for the update

balmy dune Sep 22, 2018, 3:27 PM

#

Hmph

fresh basalt Sep 22, 2018, 3:37 PM

#

i check battleye and properties

#

still freezes my game

#

after exit the game

deft frost Sep 22, 2018, 4:15 PM

#

@balmy dune I'm pretty sure this is a known issue, and should (fingers crossed) be fixed before Update #22 releases on Live Server.

#

only affects some people though.

balmy dune Sep 22, 2018, 5:18 PM

#

Bet

plain stratus Sep 22, 2018, 5:25 PM

#

!pubgm

regal vaporBOT Sep 22, 2018, 5:25 PM

#

If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more

PUBG Support

PUBG Mobile questions, notices, and more

The mobile version of PUBG is being handled by Tencent and they will also be able to assist for any questions that you may have.

The best option for support is through the in-game ""Cus...

placid latch Sep 22, 2018, 6:03 PM

#

Hey @deft frost , just a status update on my static nose. I got it fixed I redid all my cables and removed one unnessacry one. I appreciate the help!

deft frost Sep 22, 2018, 6:08 PM

#

Nice! Glad you managed to fix it. GWrjkSeemsKappa

fresh basalt Sep 22, 2018, 6:29 PM

#

GWfroggyPepoThumb

wheat fractal Sep 22, 2018, 6:46 PM

#

Anyway of reporting teaming on Xbox got a video which I think clearly shows teaming

spare steeple Sep 22, 2018, 6:46 PM

#

I'm always getting this error "Battleye: corrupted data error"

#

help

#

i play 20 mins

#

and then kick

#

and i get error

deft frost Sep 22, 2018, 6:52 PM

#

!report

regal vaporBOT Sep 22, 2018, 6:52 PM

#

If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

deft frost Sep 22, 2018, 6:52 PM

#

@wheat fractal

wheat fractal Sep 22, 2018, 6:54 PM

#

@deft frost cheers

fiery tendon Sep 22, 2018, 7:31 PM

#

Is anyone having trouble getting the game to give you credit for dailies?

#

I just got 3 DMR kills with a Mini14 and it didnt give me any credit

spare steeple Sep 22, 2018, 8:28 PM

#

📎 xexa.png

#

help

#

every 20 mins

#

i get this

zealous rain Sep 22, 2018, 9:10 PM

#

restart game or just reinstall

#

the game

zealous rain Sep 22, 2018, 9:53 PM

#

tks pubg

📎 unknown.png

#

2x cool hat

spare steeple Sep 22, 2018, 10:51 PM

#

@zealous rain i tried 40 times

#

not work o

zealous rain Sep 23, 2018, 12:36 AM

#

?

#

what you mean

hardy agate Sep 23, 2018, 1:50 AM

#

How I do tjat?

#

📎 20180923_025313.png

#

That*

tribal flicker Sep 23, 2018, 1:55 AM

#

@hardy agate Do what?

hardy agate Sep 23, 2018, 1:57 AM

#

Index

#

Top right corner

#

@tribal flicker

hardy agate Sep 23, 2018, 2:23 AM

#

Dp you know how to do it?

#

Do*

alpine atlas Sep 23, 2018, 4:04 AM

#

Mods, ban this man. https://pubg.op.gg/user/shuogeser?server=pc-na

PUBG.OP.GG

shuogeser - PUBG Player Stats & Ranking | PUBG.OP.GG

View shuogeser’s PUBG stats, leaderboard rankings and match history

stuck hill Sep 23, 2018, 4:30 AM

#

📎 IMG_20180915_065133.jpg

#

Any clues on how to fix this pubgface

earnest spade Sep 23, 2018, 5:41 AM

#

uninstall and install again

viral monolith Sep 23, 2018, 6:48 AM

#

@deft frost please i get servers are busy and reconnect so many time

#

i exit steam i restart it

#

still giving me this

#

📎 Capture.PNG

#

any solution for it

deft frost Sep 23, 2018, 6:50 AM

#

I don't think you opened the right client

viral monolith Sep 23, 2018, 6:50 AM

#

how ?

deft frost Sep 23, 2018, 6:50 AM

#

Did you open PLAYERUNKNOWN'S BATTLEGROUNDS?

viral monolith Sep 23, 2018, 6:51 AM

#

yes i open it three times now

#

always i opened from steam

#

i dont have icon for it

deft frost Sep 23, 2018, 6:51 AM

#

Try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/

PLAYERUNKNOWN'S BATTLEGROUNDS Forums

READ ME: First Troubleshooting Steps

Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...

viral monolith Sep 23, 2018, 6:53 AM

#

om bro i will give it a try now

deft frost Sep 23, 2018, 7:01 AM

#

!report

regal vaporBOT Sep 23, 2018, 7:01 AM

#

If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

deft frost Sep 23, 2018, 7:01 AM

#

@alpine atlas

viral monolith Sep 23, 2018, 7:01 AM

#

@deft frost tnx bro

deft frost Sep 23, 2018, 7:02 AM

#

Did you fix your issue?

viral monolith Sep 23, 2018, 7:05 AM

#

yee i did i just restart the pc again and verify the game files

quasi stump Sep 23, 2018, 9:20 AM

#

i cant play bcs i am in the lobby with a friend that isnt online, i think the game bugged, i have restarted the game and nothing

#

can someone help me #🤝│community-troubleshooting

placid latch Sep 23, 2018, 10:07 AM

#

@quasi stump Can you leave the party? If you cant try to kick him from it.

celest panther Sep 23, 2018, 10:20 AM

#

@quasi stump leave the party. Click the friends list in the bottom right corner then "leave party" at the top of the screen"

spare steeple Sep 23, 2018, 10:56 AM

#

📎 help.png

#

help

#

i tried uninstalling and installing it didn't help

plush crown Sep 23, 2018, 11:33 AM

#

@spare steeple search the error on google, the should be fixes for that

cursive swallow Sep 23, 2018, 11:37 AM

#

Does anyone have a problem with the progress in the reward system?

hardy agate Sep 23, 2018, 11:46 AM

#

How I put team icons in kill feed

#

???

celest panther Sep 23, 2018, 11:48 AM

#

@hardy agate not something that is available to everyone.

hardy agate Sep 23, 2018, 11:48 AM

#

Any requisits or something?

celest panther Sep 23, 2018, 11:49 AM

#

Unsure. But I know it's not public.

spare steeple Sep 23, 2018, 11:53 AM

#

@plush crown tried everything nothing is working lol

patent lintel Sep 23, 2018, 11:55 AM

#

How does one report a problem?

wheat fractal Sep 23, 2018, 12:19 PM

#

Anyone having serious problems with people teaming on Xbox, last night I had 11 players teaming.

deft frost Sep 23, 2018, 12:21 PM

#

!report

regal vaporBOT Sep 23, 2018, 12:21 PM

#

If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

deft frost Sep 23, 2018, 12:21 PM

#

@wheat fractal

wheat fractal Sep 23, 2018, 12:22 PM

#

@deft frost will report, will pull up the reply first

vagrant ivy Sep 23, 2018, 2:20 PM

#

I HAVE HIGH PING IN EUROPE

#

LIKE 600 MS

tough harbor Sep 23, 2018, 2:21 PM

#

any packetloss? is your connection fine or unstable at the moment?

deft frost Sep 23, 2018, 2:22 PM

#

@vagrant ivy Upload a screenshot of your network statistics overlay (found in Settings -> Gameplay)

vagrant ivy Sep 23, 2018, 2:25 PM

#

@tough harbor 10% packetloss,my connection is fine

scarlet belfry Sep 23, 2018, 3:07 PM

#

game keeps crashing when entering a match, how to fix?

idle tree Sep 23, 2018, 3:17 PM

#

Packet loss is a indication of an isssue with your connection's quality. @vagrant ivy

vagrant ivy Sep 23, 2018, 3:25 PM

#

ok

clever shale Sep 23, 2018, 3:26 PM

#

@vagrant ivy ya dude packetloss is not okay.

vagrant ivy Sep 23, 2018, 3:57 PM

#

i know that

viral monolith Sep 23, 2018, 4:18 PM

#

Is there a chat room to find players to play with

#

like in a squad or duo

idle tree Sep 23, 2018, 4:26 PM

#

The LFG channels on the left side @viral monolith

deft frost Sep 23, 2018, 4:26 PM

#

^

misty quarry Sep 23, 2018, 4:26 PM

#

help game froze on loading screen?

deft frost Sep 23, 2018, 4:26 PM

#

Which one?

misty quarry Sep 23, 2018, 4:27 PM

#

pubg

#

pc

deft frost Sep 23, 2018, 4:27 PM

#

Which loading screen?

misty quarry Sep 23, 2018, 4:27 PM

#

all i see is grass and trees (when you start the game )

deft frost Sep 23, 2018, 4:28 PM

#

The lobby background?

misty quarry Sep 23, 2018, 4:28 PM

#

ye

deft frost Sep 23, 2018, 4:28 PM

#

Give this guide a try: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/

PLAYERUNKNOWN'S BATTLEGROUNDS Forums

READ ME: First Troubleshooting Steps

Hi Players, The steps below list the most common fixes with known errors, bugs, and general weirdness. Before trying any of these please check for any announcements regarding ongoing issues on the PUBG Help Twitter and take a look at the Known Issues List 1. Try turning it of...

misty quarry Sep 23, 2018, 4:28 PM

#

ty

#

done all rip

deft frost Sep 23, 2018, 4:30 PM

#

that was too quick

#

did you do 10, 11 and 12?

misty quarry Sep 23, 2018, 4:30 PM

#

did those way before i looked

storm orchid Sep 23, 2018, 4:31 PM

#

No one answered to this yesterday so i will try again:
I had 4/5 top 15 finishes 2 days ago in order to get the autumn festival skins. Yesterday I had 0/5. Today I have 0 again. What is going on? Not only it didn't count the first day I played due to the initial problems but now it also reset the counter overnight!
Is this something the devs are aware? Or is it (somehow) intended and I need to have 5 top 15 in the same day?

deft frost Sep 23, 2018, 4:56 PM

#

@storm orchid If your event progress has been reset, you'll get the rewards when the event ends.

storm orchid Sep 23, 2018, 4:57 PM

#

uhm... hopefully

ancient venture Sep 23, 2018, 8:13 PM

#

Any possible way to buy the M416 silver plated skin?

fresh basalt Sep 23, 2018, 9:54 PM

#

@ancient venture not anymore

daring sorrel Sep 23, 2018, 11:07 PM

#

Anyone know why I have no sound while on discord playing pubg?

storm orchid Sep 23, 2018, 11:33 PM

#

Well, missions are so buggy guys... I have 2 daily to get AR kills. Got to 2 out of 3 and 2 out of 5. Killed 2 with mutant in one game: nothing happened. Killed 1 with SCAR-L and 1 with Beryl the next game: still nothing happens.

uneven jetty Sep 24, 2018, 12:11 AM

#

So far not a single problem for me on the missions. and Im level 21

azure wigeon Sep 24, 2018, 12:28 AM

#

damn

#

im still lvl 4 lol

#

havent focused on missions

hardy agate Sep 24, 2018, 12:33 AM

#

When will be he next Play eith PUBG?

#

With*

latent jetty Sep 24, 2018, 12:48 AM

#

yo

#

there is a guy who is just going around yelling at people and killing them ign

#

his name is @timber roost

velvet violet Sep 24, 2018, 11:00 AM

#

my game is keep on crashing everytime when i hit the start button ...wadu hek

viral monolith Sep 24, 2018, 12:11 PM

#

When i shoot 2 players with a SR. Why does it count only as 1 SR kill. If you knock someone and then kill his teammate, shouldn't it count as a 'Kill' as well?

#

Cause i'm not gonna waste time/bullets on a knocked player if I can kill his teammate as well

tough harbor Sep 24, 2018, 12:24 PM

#

@viral monolith apparently in the current system, downed opponents that you dont finish off will die from "down and out" from bleeding. not from guns. so i suggest you "waste" a bit of your bullet to finish off the downed opponent for it to count as a mission.

viral monolith Sep 24, 2018, 12:41 PM

#

Can my name please he changed to Owzmo [EU]

deft frost Sep 24, 2018, 12:43 PM

#

@viral monolith DM a moderator

deft frost Sep 24, 2018, 3:19 PM

#

!report

regal vaporBOT Sep 24, 2018, 3:19 PM

#

If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

viral monolith Sep 24, 2018, 5:22 PM

#

who I can invite my friend to this group?

coarse junco Sep 24, 2018, 6:00 PM

#

!invite

regal vaporBOT Sep 24, 2018, 6:00 PM

#

Invite URL for Discord: https://discord.gg/battlegrounds

crystal orbit Sep 24, 2018, 11:01 PM

#

I have done the mid-Autumn Festival objective and it reset and didn't give me anything and its asking for me to do it again. 😭

tough harbor Sep 24, 2018, 11:09 PM

#

Players whose mission progress did not register, or whose mission progress resets, will be retroactively granted mission progress and/or rewards once Week 1 of the event is complete.

crystal orbit Sep 24, 2018, 11:09 PM

#

ok thanks

gleaming vector Sep 24, 2018, 11:30 PM

#

@frigid hollow Do you need something?

frigid hollow Sep 24, 2018, 11:39 PM

#

i did , but i contacted the other mod since pm's are blocked in your direction. thanks though

marble prism Sep 25, 2018, 6:37 AM

#

any help for slow loading when joining game?

warped kayak Sep 25, 2018, 6:56 AM

#

hey guys is there a way we can monitor our ping ingame?

idle tree Sep 25, 2018, 6:59 AM

#

Goto the in-game settings, goto the Gameplay tab and select “Show network statistics” @warped kayak.

warped kayak Sep 25, 2018, 7:02 AM

#

got it thanks @idle tree

obsidian bolt Sep 25, 2018, 11:14 AM

#

how can i see my ping in game?

deft frost Sep 25, 2018, 11:15 AM

#

@obsidian bolt Settings -> Gameplay -> Network Debug Statistics

obsidian bolt Sep 25, 2018, 11:15 AM

#

thanks 😃

wintry tundra Sep 25, 2018, 12:00 PM

#

i have a question about matchmaking

#

ok so, i live in the us, and when i matchmake into na servers, it says over 1 to 2 minutes, but when i connect to eu servers i get in instantly wtf

fathom zinc Sep 25, 2018, 12:05 PM

#

matchmaking in this game is broken

wintry tundra Sep 25, 2018, 12:05 PM

#

oh nice

fathom zinc Sep 25, 2018, 12:05 PM

#

same happens to me

wintry tundra Sep 25, 2018, 12:05 PM

#

i thought it was just me

deft frost Sep 25, 2018, 12:06 PM

#

@wintry tundra Low(er) number of players queuing on NA

wintry tundra Sep 25, 2018, 12:07 PM

#

ahhhh

#

ok thx

midnight crown Sep 25, 2018, 5:45 PM

#

hii

obsidian geyser Sep 25, 2018, 6:14 PM

#

Hii

next flume Sep 25, 2018, 6:15 PM

#

i got an email so i can restore my account and it says title for ticket i got the email with the information to an request for hacked account recovery, so here i am. [Request for hacked account recovery] but on the pubg site i cant name it like this so do i need to send an email or what?

tight relic Sep 26, 2018, 12:55 AM

#

hello

tardy flax Sep 26, 2018, 1:02 AM

#

so how do i report a player quick before his stream ends

#

there is a guy streaming whiole using esp

lament depot Sep 26, 2018, 1:16 AM

#

pubgpan

steel slate Sep 26, 2018, 2:15 AM

#

Anyone having issues with the latest twitch prime set disappearing from their inventory and reappearing later?

#

Seems to not show for 5 minutes after I load up the game then it comes back

umbral leaf Sep 26, 2018, 5:11 AM

#

Please someone help me my game crashes after 2-3 rounds! Continuously the error is something like memory cant be read

frail ice Sep 26, 2018, 6:55 AM

#

I reached top 15 for five times and claimed the items for Mid-Autumn Festival #2 but i can't see them in my customization menu or steam inventory

novel lark Sep 26, 2018, 6:56 AM

#

guys i was not compensated for the previous week's mid-autumn festival skins

#

i had 3/5 previously, then it reset to 0/5. a few days after that i managed to do 2/5.
after reading the announncement that players with their progress reset will be compensated after the event, i was assured that it would also happen in my case

#

i'm currently in game right now, and i checked the crate icon beside my name, my in-game inventory and my steam inventory but nothing new was added

#

i was not able to provide screenshots because i was assured that i would be compensated

next flume Sep 26, 2018, 7:26 AM

#

i got an email so i can restore my account and it says title for ticket [Request for hacked account recovery] but on the pubg site i can't name it like this so do i need to send an email or what? i got the email with the information to an request for hacked account recovery, so here i am.

quick chasm Sep 26, 2018, 9:18 AM

#

@next flume Hi, who did you get the email(s) from, bit confused

next flume Sep 26, 2018, 10:30 AM

#

I got the email from: "PLAYERUNKNOWN BATTLEGROUNDS deliverd by zendesk" @quick chasm Nice name btw

next flume Sep 26, 2018, 12:29 PM

#

@quick chasm you still here?

quick chasm Sep 26, 2018, 12:38 PM

#

Hi! Can you DM me screenshots of your message to our support and their answer?

next flume Sep 26, 2018, 12:47 PM

#

will do

viral monolith Sep 26, 2018, 2:39 PM

#

i have not responding every three games
and my game crushed any help ?

tame knot Sep 26, 2018, 2:46 PM

#

NA DUOS BROKEN????

signal obsidian Sep 26, 2018, 2:53 PM

#

if the matchmaking is over the suggested time, then cancel and ready again

obsidian bolt Sep 26, 2018, 5:56 PM

#

why can people see me trough gras and i cannot see them?

warm star Sep 26, 2018, 7:32 PM

#

monitors does the difference

alpine atlas Sep 26, 2018, 7:36 PM

#

keanuRZ just tried to sell me a hack over team chat.

#

https://pubg.op.gg/user/keanuRZ?server=pc-na

PUBG.OP.GG

keanuRZ - PUBG Player Stats & Ranking | PUBG.OP.GG

View keanuRZ’s PUBG stats, leaderboard rankings and match history

zealous rain Sep 26, 2018, 9:22 PM

#

Dont you just love it wen you die behind cover 👌 🙃

hidden urchin Sep 26, 2018, 9:52 PM

#

LowLevelFatalError [File:D:\wk\tsl-client-dev-branch\build\UnrealEngine\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading.cpp] [Line: 1383]
No outstanding IO, no nodes in the queue, yet we still have 'PackagesWithNodes' in the graph.

KERNELBASE.dll!0x000000002A12A388
TslGame.exe!0x00000000DAE7BBA9
TslGame.exe!0x00000000DAE2D0BB
TslGame.exe!0x00000000DAE0E9BB
TslGame.exe!0x00000000DAED0083
TslGame.exe!0x00000000DAE87CB7
TslGame.exe!0x00000000DAE854C4
KERNEL32.DLL!0x000000002A893034
ntdll.dll!0x000000002D061461
ntdll.dll!0x000000002D061461

Crash in runnable thread FAsyncLoadingThread

ripe schooner Sep 27, 2018, 12:29 AM

#

Hi are OCE servers broken or are they dead?

ebon fiber Sep 27, 2018, 12:59 AM

#

Servers off???

signal obsidian Sep 27, 2018, 1:57 AM

#

yes

final inlet Sep 27, 2018, 3:50 AM

#

hi

#

hj

alpine atlas Sep 27, 2018, 4:24 AM

#

Hell yeah, BlueHole! Less than a 12 hour turnaround!

#

📎 unknown.png

quartz coral Sep 27, 2018, 4:30 AM

#

@obsidian bolt grass doesnt render in past 150 meters

sturdy sequoia Sep 27, 2018, 4:57 AM

#

!invite

regal vaporBOT Sep 27, 2018, 4:57 AM

#

Invite URL for Discord: https://discord.gg/battlegrounds

viral monolith Sep 27, 2018, 5:31 AM

#

📎 Capture.PNG

#

please any help about this its annoying every time like this

#

@ocean shard any help please ?

umbral leaf Sep 27, 2018, 8:47 AM

#

is anyone able to join custom rooms?
its showing game does not exist in each and every room
and when we are creating it isnt getting created!

#

@ocean shard

#

@snow quest

ocean shard Sep 27, 2018, 8:50 AM

#

@umbral leaf investigating, thanks!

#

@snow quest reported it to the team

umbral leaf Sep 27, 2018, 8:51 AM

#

@ocean shard Thanks❤

ocean shard Sep 27, 2018, 8:57 AM

#

Hey @umbral leaf are you able to start them now?

umbral leaf Sep 27, 2018, 8:57 AM

#

let me check

ocean shard Sep 27, 2018, 8:57 AM

#

thanks mate

umbral leaf Sep 27, 2018, 8:57 AM

#

anytime bro

#

😄

ocean shard Sep 27, 2018, 8:58 AM

#

seems to be all good now, thanks for the report!

umbral leaf Sep 27, 2018, 8:59 AM

#

ur welcome

#

yup its fixed now

#

thanks❤

umbral leaf Sep 27, 2018, 9:16 AM

#

@ocean shard i need ur help one more time

#

📎 laj.png

#

everytime i start it shows pubg a bluehole company and then goes black screen with not responding

#

and after a minute or two it starts

ocean shard Sep 27, 2018, 9:21 AM

#

what happens when you just click a few times won the screen?

#

on*

#

i had that happen earlier when i launched, black screen, just clicked a few times and it worked

#

thought it was my pc

umbral leaf Sep 27, 2018, 9:23 AM

#

nope i tried it a few times

#

doesnt work

#

and also the loading screen after the game take a lot of time to load

#

1-2minutes

#

this all is happening after the update

ocean shard Sep 27, 2018, 9:24 AM

#

after which update? the 80mb one very recently?

#

hr ago

umbral leaf Sep 27, 2018, 9:25 AM

#

no

#

after the training mode update

umbral leaf Sep 27, 2018, 11:10 AM

#

Any idea whats happening?

clever shale Sep 27, 2018, 1:14 PM

#

patch 22 live on live servers?

lusty trout Sep 27, 2018, 2:12 PM

#

Nope

twilit herald Sep 27, 2018, 2:50 PM

#

Sound cutting out issue is still hella bad

latent jetty Sep 27, 2018, 6:24 PM

#

When is the ranking system going to live servers

celest panther Sep 27, 2018, 8:22 PM

#

Update 22 should be pushed mid octobeer

#

assuming nothing delays it

mental bay Sep 27, 2018, 11:56 PM

#

I keep crashing every game I get into about 10-15 minutes into it saying error(25): BattlEye corrupt data. I've tried uninstall and reinstall both pubg and BattlEye it still is crashing. This has been going on for about 2-3 weeks and even after new updates I am still crashing. Does anyone know a fix to this?

leaden badger Sep 28, 2018, 12:41 AM

#

week 2 reward just expired?

umbral leaf Sep 28, 2018, 6:12 AM

#

@ocean shard We Want Indian Pubg Servers i play everyday on 300-350 ms!😭 on SEA, and other servers give like 500-600

swift island Sep 28, 2018, 7:27 AM

#

When is OC matchmaking going to be fixed?

deft frost Sep 28, 2018, 7:37 AM

#

Update #22 should have a positive impact on that, but only time will tell.

swift island Sep 28, 2018, 7:47 AM

#

great 👍

alpine atlas Sep 28, 2018, 8:13 AM

#

Hacker: https://pubg.op.gg/user/OGM-Jason?server=pc-na

PUBG.OP.GG

OGM-Jason - PUBG Player Stats & Ranking | PUBG.OP.GG

View OGM-Jason’s PUBG stats, leaderboard rankings and match history

deft frost Sep 28, 2018, 8:18 AM

#

!report

regal vaporBOT Sep 28, 2018, 8:18 AM

#

If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/

deft frost Sep 28, 2018, 8:18 AM

#

@alpine atlas

umbral leaf Sep 28, 2018, 8:18 AM

#

@ocean shard Clicking Several times on black screen fixed my problem😎

#

@ocean shard Now only the high ping is my problem

neon portal Sep 28, 2018, 8:35 AM

#

@ocean shard Any ETA on season ending/leaderboard reset?

deft frost Sep 28, 2018, 8:42 AM

#

@neon portal When Update #22 gets pushed to Live Servers

#

Exact date TBA

neon portal Sep 28, 2018, 8:43 AM

#

Alright @deft frost .. So anything you can say about timeframe? Like at earliest sunday or something?

deft frost Sep 28, 2018, 8:44 AM

#

Some time next week.

#

if everything goes according to plan

neon portal Sep 28, 2018, 8:44 AM

#

Thanks a lot

raw spire Sep 28, 2018, 8:46 AM

#

If anyone could help me uncap this damn game, I'd really appreciate it..

📎 unknown.png

deft frost Sep 28, 2018, 8:46 AM

#

Do you play in Windowed mode? That could be the culprit.

raw spire Sep 28, 2018, 8:47 AM

#

Nope, fullscreen, windowed, out of the window... all the same fps cap

#

i just put it in windowed so i could take the screenshot

deft frost Sep 28, 2018, 8:47 AM

#

ah, I see.

raw spire Sep 28, 2018, 8:49 AM

#

@deft frost 😦

📎 unknown.png

#

something is wrong..

deft frost Sep 28, 2018, 8:50 AM

#

Have you tried fullscreen mode?

raw spire Sep 28, 2018, 8:51 AM

#

This is full screen

#

📎 1483A03EDB9CE8FC360CC2B1F45A72D9058BFEB5.png

#

CPU Bottleneck?

📎 unknown.png

#

@tough harbor

📎 unknown.png

#

Even without MSI Afterburner it still goes to 144Fps

tough harbor Sep 28, 2018, 9:02 AM

#

hmm maybe create a profile for pubg and cap it to unlimited. i dont really know

raw spire Sep 28, 2018, 9:04 AM

#

okay wtf..

📎 unknown.png

deft frost Sep 28, 2018, 9:04 AM

#

requeue

sweet isle Sep 28, 2018, 9:04 AM

#

try renaming this folder %localappdata%\TslGame\Saved\Config to something else. this will reset all your settings in case there is an issue with them (you'll be able to rename it back if need be)

raw spire Sep 28, 2018, 9:05 AM

#

okay I'll do that, thanks Flex

#

📎 unknown.png

sweet isle Sep 28, 2018, 9:06 AM

#

you'll need to restart pubg, btw

raw spire Sep 28, 2018, 9:06 AM

#

Yeah I restarted it

#

okay... wtf

#

when I'm tabbed out I can go to 156fps

#

when I tab in I go back to 144Fps...

#

Wtf is going on?!

#

📎 unknown.png

#

📎 unknown.png

tough harbor Sep 28, 2018, 9:07 AM

#

GWfroggyFeelsUpMan

deft frost Sep 28, 2018, 9:07 AM

#

GWoicZenThink

sweet isle Sep 28, 2018, 9:08 AM

#

is this exclusive fullscreen? doesn't look like it is

raw spire Sep 28, 2018, 9:08 AM

#

📎 unknown.png

fossil ether Sep 28, 2018, 9:08 AM

#

maybe driver issue, did u update recently

raw spire Sep 28, 2018, 9:08 AM

#

Yeah to 411.something

#

the RTX 2080 drivers

fossil ether Sep 28, 2018, 9:09 AM

#

always when i update to latest driver my PUBG drops a lot of fps

raw spire Sep 28, 2018, 9:09 AM

#

Should I try reinstalling an older driver?

📎 unknown.png

fossil ether Sep 28, 2018, 9:09 AM

#

rollback? or is that first driver still?