Ok then i really don't know i tried my best but nothing seems to work
#🤝│community-troubleshooting
clever hemlock
tribal flicker
Try these solutions here
Open Task Manager > Details
Launch game
Tab out of the game and navigate to Details > TSLgame.exe > Set affinity > disable all CPU cores except CPU 0
Tab back in the game, the game will load in without crashing, then you can go back to Details in Task Manager and enable all CPU cores again on the TSLgame.exe
(this must be done quickly after launching, otherwise the crash will occur as normal)
Enabling 2 Windows services (Security Center + Windows Management Instrumentation)
Press Windows key + R
Enter "services.msc"
Find the mentioned above services and Right click-> Properties
Set startup type to "Automatic"
Start the service under "Service status"
Disabling HPET (High Precision Event Timer)
Launch CMD as an Administrator
Disable BCD entry for HPET - bcdedit /set useplatformclock false
Restart
On Boot, go to BIOS/UEFI and disable HPET there as well (not required/possible on some motherboards) ```
jagged meadow
ok let me tried it adam
okay adam for the first one it's work but after i close it and open it again the message come out so i must do it everytime i want to open it?
@tribal flicker
Oh thank you adam the third one solve my problem it was because of the HPET, thank you for your time and help me
now i can play it 😃
@clever hemlock so it was the HPET problem haha
tribal flicker
No problem Hubert, Have fun!
gilded thicket
hey is there a way so I can set up my discord to only give me notifications if theres a message in #📝│patch-notes
should I just mute all the other channels?
fickle steppe
You can right click and mute and then go to settings and select "nothing" in there.
gilded thicket
wait what
fickle steppe
Right click on the channel you want to mute and click on the check box to mute it and then right click on the PC PUBG discord server icon and click on notification settings and select "nothing" from bottom where your muted channel gets displayed. Try it. If you have any doubts, I will take screenshots and post them here.
that is everything
@gilded thicket
gilded thicket
thanks
viral monolith
anyone have a loot glitch where you cant pick up items off the ground near a dead player?
also you can attach attachments from anything other than your own backpack?
fickle steppe
I am fine with everything you except loot from a dead player. I played two games and two games crashed. First game crashed after death immediately after landing on ground and second death happened like rank 24-34 and both the times it was my fault, I simply increased the graphics settings in processor settings and in game settings. Now, back to maximum performance settings.
soft imp
so i am having an audio issue when i enable hrtf i can no longer tell up and down whatsoever i have a razer man o war and it uses 7.1 natively, when i turn off hrtf i cant hear up and down differences at all i even tried changing my eq to have higher bass and seen if that helped, i cant play without hrtf because directions are terrible without it so im stuck with iether no up and down working audio or shitty surround someone help me out here
tough harbor
is this after the hrtf hotfix update?
soft imp
before and after and its not specifcally footsteps its any kind of sound
i can tell the directions but i cant tell ups and downs with hrtf
deft frost
Have you tried using Stereo?
latent prism
!invite line
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
tough harbor
it has been resetted. new leaderboard is live
deft frost
^
plucky thorn
#beta
deft frost
Hey, what are your PC specs?
viral monolith
i5 processor 1050ti 4BG 8GB ram
deft frost
Try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
fickle steppe
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
brisk sandal
thanks
late dirge
SLR seems to be broke, direct hit on the target but not registering
deft frost
@late dirge Did you see a blood splat?
ebon sonnet
why are there no crates to buy in the store?
deft frost
Click on Items and go back to crates
earnest maple
are there issues with the matchmaking? ive been in queue for several minutes and hagve not found a match
deft frost
Restart Lobby and try again
deft frost
Which region?
deft frost
yeah, it seems that there are long matchmaking times in the morning/late at night
deft frost
Try queuing for Mini Royale, see if it works
earnest maple
done that already
viral monolith
can i make my shitty cpu work with this game better?
other than putting all settings on very low and 720p res
deft frost
What CPU is it?
idle tree
lowering resolution actually makes the cpu work harder as it has to feed more frames to your GPU. Higher resolution will offset the bottleneck a bit, making your gpu work harder.
viral monolith
oh
random ferry
GG!
earnest maple
NA
deft frost
They are aware of this issue, and are investigating it.
viral monolith
I have a problem
deft frost
Could you do this? https://forums.playbattlegrounds.com/topic/287616-battleye-query-timeout-information-collection/
dawn forum
Restart the game, it worked for me
viral monolith
Restart lobby?
earnest maple
NAH WHOLE GAME
viral monolith
Its ok
lucid silo
#🤝│community-troubleshooting Server is too busy 😦
viral monolith
Guys when im matchmaking with tpp everything is ok but when im matchmaking with fpp it takes over 50:00 minutes estimated time
fair night
any word on xbox pts?? in live server atm so cant scroll up lol
tough harbor
fair night
I'm not even getting the option to update the pts version on xbox, in the UK dunno if that'll make any difference
fair night
just says unable to connect. my friend suggested uninstall and reinstall dunno if its worth it
crimson jolt
deft frost
DM a mod
deft frost
@fair night Pretty sure there's an issue where some people aren't getting their G-Coins, so it might have been taken down for a bit.
fair night
ahh ill wait a few hours.
fierce pilot
almost everyday i get 20~80min queue times, its frustrating, im giving up pubg
fierce pilot
sa solo fpp btw, almost any fpp mode gets huge queue times
signal trail
try AS
fierce pilot
im from brazil, dont know, but i assume AS servers to be about 300+ms ping
signal trail
After you get a game in SA 
tough harbor
bhahaha get populated. i want to play on SA as well
signal trail
its kinda like a chain reaction tbh
like what happened to OCE
some went to AS
then getting a game became a problem
then OCE is dead
tough harbor
they wont go as far as AS, only SEA and NA
signal trail
Not in my country tho ;-;
craggy spruce
Voice chat is not working, I got the game yesterday and can’t figure it out
viral monolith
video up,30 man teamming
craggy spruce
Help?
jagged meadow
sorry to disturb u @tribal flicker is the voice chat in pubg error or what? because i couldn't use it i already unmute and already join the teamonly channel
tough harbor
its not happening to everyone if it is happening. have you tried rebooting internet?
jagged meadow
already it's happen to my friend also
plush dew
tough harbor
i'll quickly check if im affected as well
i can hear the chinese advertisement properly on my first match
meager timber
How often does PUBG release updates for pc?
My game starts updating every 3rd, 4th day..
tough harbor
pretty actively. no definite pattern
fair drum
Can someone do something about this fucking ping in #📯│general-announcements
It's been there for 5 days
idle tree
what ping, lol?
fair drum
Send a message and delete it there it might work I don't know just do something about it
This
Upload you piece of cuck
Are there even permissions to upload images here
idle tree
don’t believe so, used to be tho
fair drum
This
It's been there for days
I tried everything
Mark as read
Blocked the sender
Disabled everyone and here
Still fucking there
idle tree
logged out and back in? Left the discord and joined back?
fair drum
Did everything possible
And no I don't have a PC with me to try
Even browser version on phone doesn't remove it
Its there
hidden dust
Mine goes away once I log into my pc
fair drum
I don't have my pc
I'm not home and won't be for weeks
Once someone sent a message with a similar case
They sent a message in that channel and it fixed it
Wait there's something else I can try
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
fair drum
Rejoined
It's still there
Great
I'll reinstall discord ffs
Fucking seriously?
It's still there
tough harbor
yeah you need to open up pc and view it from there
tough harbor
sadly
fair drum
if some fucking admin sends a message there it might fix it
tough harbor
you can ask @tribal flicker to tag you there for a sec and remove it. i asked him a favour similar to that way back
tough harbor
in the mean time take a deep breath and get your head together.
undone fable
Can IPhone 6 run pubg
pearl glen
My in-game Voice chat is not working even after unmuted if anyone knows the fix of this issue, please share
viral monolith
@undone fable yes
hidden dust
@pearl glen #📝│patch-notes its being looked into
still sorrel
can somebody explain me how to report intentional team kills?
it seems to not work on pubg yesterdy and now i've been killed by team mates
naive raft
why yall make old version replays unplayable @here
viral monolith
Anyone have a clue why my game out of no where started to get 10-15 FPS
Running i7-8700k with 1070ti with enough RAM for it all.
fallow cipher
is there anyone else having problems with the matchmaking/queue>?
i've been trying to get into a duo FPP game (NA)
and it's pretty much impossible
the timers are either 50 mins, or 1 min, but i never get into a game.
viral monolith
@fallow cipher same over here
i think its a problem with the whole game
:/
@fallow cipher i just fixed it
i restarted my game then kept spamming joining and leaving and i found a match
fallow cipher
i just tested something out, i think they implemented some kind of soft ping lock.
i'm not in the US and my ping is between 80 to 120ms , same as the friend i was trying to play duo with
and it was pretty much impossible for us to join a game
we tried for more than 30 mins
then i asked one friend from the US to start a party with me
DUO FPP , same parameters
and we got into a game in less than 5 secs
so, it's either a huge coincidence or they implemented a soft ping lock
throwing people with ping higher than a certain number (50 to 60 ms maybe) into a second pool which is way harder to fill
just a theory though, let's see if they say something about it later on
viral monolith
it's saying query time out
i play for 10 minutes in a match
and it says (25) query time out
gleaming vector
That's a battleye error if I remember correctly.
What processor are you running?
gleaming vector
I would try re-installing battleye
viral monolith
How would i do that?
gleaming vector
yep
viral monolith
@gleaming vector ok it works now but when ever i die i get stuck on the loading screen to the main lobby
viral monolith
@gleaming vector sorry for double @ but it still does n ot work i keep timing out of matches
short bloom
i have a error called Bad Packet and i can't join in the game in progress.
sacred sage
LF2M FPP SQ 12 FTW
vale leaf
Uhh anyone got any tips on fixing sound so my own gunshots don't sound deafeningly loud?
vale leaf
how do I do that?
deft frost
Go to Settings -> Sound -> Gunshot HRTF (can't remember the exact wording)
vale leaf
Turn it off?
vale leaf
Well shit, you know... I never actually read it aside from the "HRTF" part
I didn't know that was only for gunshots
😄
vale leaf
ty, I will try it out now!
supple siren
why the long wait times on battle royal playlist?
ornate frigate
even for small map we cant find a match
late dirge
@viral monolith nop, it's like aiming at the model with SLR is not accurate like any other DMR, like it's misaligned
fossil ether
yoo whatsupp with the sounds????
i hear footsteps way to late, and way to close something changed in sounds? didn't had this problem before the update
deft frost
@fossil ether https://twitter.com/PUBG_help/status/1034291279922835457
Twitter
^ the hotfix has been pushed to live servers already btw
fossil ether
but i have HRTF turned off?
uncut pasture
Getting 20-25fps after the recent 800mb patch wtf???
deft frost
The HRTF option in the settings menu is only for gunshots
I'd turn it off
@uncut pasture What are your PC specs?
uncut pasture
@deft frost 16gigs ram, i5 8th gen, nvdia GeForce mx150 2gigs. I could run at 60+fps until the recent update :((
deft frost
ah, it's a laptop
uncut pasture
Yus
deft frost
Try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
deft frost
This server is for PC and Xbox.
viral monolith
Ok
teal zenith
help pls....matching takes 50 minutes
clever hemlock
I'm getting 1-10 fps after the new patch i could run it at 20 before 😦
winged prism
I am for more then 13 minutes waiting in the q but I still didn't joined a game....
fallow cipher
@winged prism i've been running some tests with friends both in the US and in other regions , imo they implemented some kind of aggresive pool queue system, if your latency is higher than X ms , they are putting you in a secondary pool that takes a lot of time to fill up
@winged prism what region are you trying to join ?, are you out of region ?
winged prism
I am EU
vale leaf
@deft frost Thanks a lot for the tip yesterday, I am no longer getting deafened by my own gunshots! 😄
tough harbor
what was the tip?!
vale leaf
turn off hrtf
vale leaf
I can finally turn up my game volume to listen for footsteps
obsidian bolt
can you get banned for changing the resolution in the .ini files?
deft frost
it's possible
obsidian bolt
so its 50/50?
deft frost
Do it at your own risk.
obsidian bolt
if the possibility is there im not gonna risk it
viral monolith
what is this discord url ?
deft frost
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
still sorrel
i only find team mates that kill me, i report them after they kill me, is it the way? or i have to do something more?
tough harbor
its sufficient enough
craggy spruce
I literally can’t use voice chat at all... this game ran better on mobile
ember flame
how do i invite my friend to this discord?
viral monolith
where can i find pubg mobile discord link
tough harbor
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
lost reef
Hardware question guys, which aio water cooler brand is known to be the most bulletproof?
reef citrus
As a clan how do points work? Like each day i collect points when i do does every get points or is it every has collect own? And if i use clan points does everyone get or just me?
Like i bought the gay red:blue shirt does everyone in clan get it or points seperate
For each clan member?
grave nacelle
What are you even talking about
grave nacelle
This server is for pc and xbox bud
reef citrus
Yeah wheres mobile
grave nacelle
Google 😏
grave nacelle
Just googled. It shows "PUBG mobile official" discord
reef citrus
Thx
viral crescent
@reef citrus Did you get it? If not I can DM you the link no problem. 😃
uncut plume
@scarlet fractal is joining in and out our group spamming shit , help with this shit man its not letting us get a 4th and keeps fucking trolling us haha
latent echo
When i launch pubg an error is occuring "cannot find MSVCP140.dll" i know it is a common error but the problem is that the file already exist in my pc
can someone help or give me a solution
?
idle tree
MSVCP140 is related to the Microsoft Visual C++ Redistributable packages.
Navigate to your PUBG’s install folder:
PUBG/_CommonRedist/vcredist
Go through all of the folders included within that folder (2013, 2015, 2017) and execute every .exe, let them install and then try again.
https://imgur.com/a/hx9PhFZ
@latent echo
trail bobcat
My game isn't loading
whenever I enter a game it loads endlessly
I can hear the plane flying and people punching but the game doesn't load
atomic river
So I play with a controller on pc i don’t want to hear shit talkers I have a high k/d adr but since this update whenever I try to zoom out while aiming down the sights it will zoom back in randomly if I try to hold the trigger to hip fire when I let go it will sometimes aim down the sights... I reported this before nothing has been done
raw laurel
hey i am a severely visually impaired 13 year old looking to get better at pubg so is there any tips you can give me
deft frost
Can you see colors?
raw laurel
yes but i can only see 1 metre in front of me
deft frost
when in FPP, play on the lowest FOV possible
raw laurel
ok
shut oyster
How do people have the trench coat and bandana?
inland summit
Hi! I would like to speak to an admin if possible
I am in event room 1
@ocean shard
@tribal flicker
ocean shard
Hey @inland summit Please DM myself or another Community Team member with what you need to discuss
glossy heron
Help with PUBG xbox. I've had GAME PREVIEW for 6months and never received my PLAYERUNKNOWN crate, but my wife bought the game preview two nights ago and received her PU crate. Please respond asap as I am confused. My GT is KSI FOXHOUND775
coarse junco
@glossy heron Due to an error, players who logged from 12:00pm-1:06pm PDT / 9:00pm-10:06pm CEST will not yet have the item set, and they will be granted manually on Monday, September 3rd. #390065258460348416
did you login during that time by any chance?
glossy heron
Unfortunately quite possibly.
Bunch of BS imho
IMHO, I also don't think the game is ready to be released of Game Preview
But it happens I guess. I'll take it with a grain of salt and wait.
thank you for the prompt response. @coarse junco
ocean shard
What's BS, sorry? Unfortunately there was an error during that time, the items will be given to you on Monday FoxHound.
glossy heron
That there was an issue issuing crates. But hey, it happens at peak log in times.
At least I still get it. Maybe it won't be so main stream by then lol
ocean shard
Yeah, it's very unfortunate - sorry it happened. We'll have it all resolved on Monday, apologies for the delay.
glossy heron
It's a all good. Thank you
jolly pecan
Is anyone having a really weird visual glitch in the game where everything is bright and shiny and looks like everything's made of metal?
fiery fable
Hey guys how can I invite a person to this server?
coarse junco
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
heady pike
how do you get the ghillie suit in the event mode?
hidden dust
@heady pike find one
honest comet
does anyone know whats up with the player unknowns set not appearing??
are ppl still gunna get it who didnt??
naive sinew
Bro how to join custom room. Plz help me
coarse junco
@honest comet Due to an error, players who logged from 12:00pm-1:06pm PDT / 9:00pm-10:06pm CEST will not yet have the item set, and they will be granted manually on Monday, September 3rd.
little lantern
Is the match making fixed ? (30 time shanhok, 10 time miramar, 1 time Erangel) Back to something more balance ?
grand totem
I think the devs want more statistics for Sanhok to look for improvement, try playing only on Battle royale, there's more miramar than erangel, I believe its for statistics
chrome cloud
Can anyone help me with a serious problem on PUBG where pressing "Start" crashes the game on loading screen. I've had this for 6 days now and still unable to find the solution
merry forum
@clear gorge @celest panther Calling people puta and blaring music
velvet linden
Pls help me i cant use voice chat on mobile
celest panther
@velvet linden Can't help you as this server has nothing to do with mobile
Refer to the article below
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
grave atlas
When will pubg lite available in inda
raw tusk
is there a way to get uc for free not buying the game pass
fresh basalt
@raw tusk #📋│welcome-and-rules
slow arch
Is there anyway to see once ranking online? Not ingame.
deft frost
@slow arch yeah, there's a few. https://developer.playbattlegrounds.com/featured_apps?locale=en
clever hemlock
After the latest update i can run pubg only at around 1-6 fps
deft frost
@clever hemlock try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
clever hemlock
already tried them
odd beacon
I've had some strong issues with hitching in the latest patch - I've got better FPS, but significantly worse hitching, after the game has been running for a period of time (usually by the end of the first game, or midway through a second.. ~20-30 minutes).
deft frost
Could be throttling
odd beacon
It feels similar to a memory leak of some form. Has there been any other reports of that?
idle tree
If your performance would gradually lower the longer you play, then that would be a memory-leak
odd beacon
If it runs out of memory. Similar hitching to when I have texture settings too high.
idle tree
How much ram do you have?
odd beacon
Except it happens after the game has been running for 20-30 minutes, and then it is fine if I restart the game.
24GB.
Video card is a 680MX w/ 2GB.
So I was more considering the possibility of video memory issues there.
deft frost
yeah, could be the issue
odd beacon
But it hadn't happened until the latest update.
I gained like ~3-4 frames with it average, wondering if something started getting cached more that improved frames but took up more memory.
idle tree
Could well be hitting vram limits. Probably want to make your Textures very low, same goes woth other settings, especially if you are playing @ 1080p.
odd beacon
Went through it. 😄 Thought drivers might have helped, but it didn't.
deft frost
^^
odd beacon
^ playing 900p on very low except sharpening
and anti-aliasing
for exactly that reason
Hrm, exactly this issue.
idle tree
hmm. Page file - you have that set to be managed by the system, right? What cpu do you have, too? I’ve experienced hitching in the past when cpu would be pegged at 100% in certain games.
odd beacon
It is, with 24gb of ram I've generally never messed with it. Also run on an SSD. CPU is an i7-3770, so while a bit old, not terrible.
From that thread I'm presuming it's hitting memory limits and doing transfers of textures/etc.
(As also in my case, I've gotten hitching w/ the inventory for quite a long time, even with characters disabled)
idle tree
4c8t should be enough. Hmm. Have you given turning the ‘Shader Cache’ on/off a shot within the nvid control panel or steam? Swapping in/out of memory is probably the case though.
odd beacon
Ah, no. I'll give that a shot this afternoon and see if it changes anything.
broken tendon
@odd beacon I think this is a VRAM issue. Stutters is often related to that. But could be just PUBG...
spare steeple
anyone can help http://prntscr.com/kpiez2
deft frost
@spare steeple Delete the BattlEye folder in the game's directory (PUBG/TslGame/Binaries/Win64) and verify game files in Steam
spare steeple
now i get this error http://prntscr.com/kpinza @deft frost
rich cipher
how would i convert my ow sens to pubg so I can keep it the same between the games?
hidden dust
@rich cipher might be able to find a converter on Google. There's a csgo one iirc so I'd assume there's one for ow
viral monolith
my friend is forbidden though he is innocent
viral monolith
I got team killed
fair cipher
when can we sell or buy the vk set on steam market?
timid elbow
how do i report some one who was cheating but killed my teamates i watched the replay and everything found the person but i can't report them
hidden dust
@viral monolith @timid elbow #360773555278970880
sturdy sequoia
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
fathom swan
HOW can i invte a friend to this server?
tough wagon
send them a letter
fathom swan
huh?
tribal flicker
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
vocal arrow
when trying to launch pubg, I get this error. is anyone able to help me fix it? http://prntscr.com/kpmnwt
kind nacelle
try and restart ur pc
kind nacelle
oh rip
tough harbor
what have you tried so far? have you done the .pak file fix?
honest rivet
I havent played PUBG on steam in so long, I updated to the latest update and now when I start it crashes my whole PC when it reaches the main menu.
deft frost
@honest rivet What are your PC specs?
honest rivet
Windows 10 Home 64-bit
CPU
Intel Core i5 4690K @ 3.50GHz
RAM
8.00GB Single-Channel DDR3 @ 799MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. Z97-AR (SOCKET 1150)
Graphics
8192MB ATI AMD Radeon R9 390 Series (MSI)
Storage
Samsung SSD 850 EVO 250GB (SATA (SSD))
deft frost
@honest rivet try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
honest rivet
i'll check it out right now, thank you
glacial sparrow
DEAR. TENCENT I AM WRONGLY BANNED WHY, PLZ LOOK AFTER MY THIS PROBLEM AND INVESTIGATE MY CASE pubg player tag : (SabuzAhmed)
I swear, I never did any illegal work, once I mistakely killed my teammate with Fag Granade. only one time
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
vocal arrow
@tough harbor it worked! sorry, i meant to reply to this but i forgot. thanks for your help :3
tough harbor
awesome. welcome back to pubg gaming world and enjoy
formal haven
Hello, at what time there updated 1.0 will be available xbox one on Tuesday in Europe? Thank you.
celest panther
No official time has been given yet
I would speculate it would be deployed during the standard maintenance window which has not yet been announced.
viral monolith
👍
strong talon
hello, what graphic settings do you recommend to spotting enemies? I was tried some options but sometimes I still can't spot bastard before he spots me 😄
strong talon
Actually it's turned off 😛
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=4
sg.AntiAliasingQuality=4
sg.ShadowQuality=3
sg.PostProcessQuality=4
sg.TextureQuality=4
sg.EffectsQuality=2
sg.FoliageQuality=0
latent sierra
hey, my game just suddenly closes. it doesnt freeze, and doenst give any error message. it happens all the time. i redowload the game and get to enter in 1 match, just for testing it. now i tried to play duo with a friend, and it happened again. someone know wtf is this and how to solve?
it used to work fine
foggy dirge
game stuck at initiliazing
worthy mulch
Yea, u can hit Esc and Restart Lobby. That usually fixes that
fickle basalt
no
when i restarted loby i didnt work
i had to restart the entire game
====
Im having another problem, my cloths and my wardrobe are not working
distant garnet
guy*
woeful mountain
Hey
coarse junco
@woeful mountain please don't call out players in public, report them to a moderator instead via DM
i've forwarded that
deft frost
@dark ermine sure, what do you need help with?
deft frost
What are your PC specs?
deft frost
Try updating/reinstalling your graphics drivers
dark ermine
on geforce experience?
deft frost
Yes
deft frost
Have you tried changing graphics settings?
dark ermine
yep
deft frost
does it change?
deft frost
Could you try this? https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
dark ermine
i needed to update the game ready drivers
and a i verifyied the integrity
one of these
deft frost
Nice! Enjoy PUBG 
dark ermine
:^]
shell saddle
Hello there
vital ibex
ok
shell saddle
I'm having a problem with the game, I have no sound at all.
Randomly it just happened.
Does anyone have any idea why?
deft frost
@shell saddle Hey, try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
gleaming vector
@slender flare Thanks for the heads up and letting me know what room. Made it easy to deal with them.
native jasper
Guys, I need help with the game.
It runs fine when I launch it directly, both Anticheat launcher and Tslgame.exe. The Battleeye service makes the game crash on start for me.
I did SFC check in command prompt still have the crash in the game.
Any suggestions?
vital sigil
Anyone stuck "initializing?"
viral monolith
anyone on failed to initialize steam
umbral marsh
can anyone help me to design skins on pubg am graphic designer and i play the game every day and i want to design full theme for guns skins..... please let me know how to apply the designs the skins on the game.
idle tree
You cannot apply custom skins in game, as that would mean modifying the game files, which is prohibited @umbral marsh
cobalt pivot
why the initializing process is taking forever
idle tree
Try restarting the game @cobalt pivot
umbral marsh
@idle tree i mean is there link to upload my files to get approved on it and apply in the game from the Dev. of the game
idle tree
Nope. Best you can do is leave Feedback on the website. That’s about all you can do @umbral marsh
umbral marsh
@idle tree thanks my friend
undone coyote
Hey, i have a short question. I know Reshade is banned for the zoom function but is it allowed to use an older version (3.0.8) where the zoom function isnt implemented? I was reading about it in another online forum and wanted to ask first before trying sth out
deft frost
I'm pretty sure BattlEye doesn't let you open the game if you have Reshade installed
undone coyote
mhm ok, do you know another legal way to improve the picture sharpness?
deft frost
There's a 'Sharpen' option in the Settings Menu
undone coyote
yeah but its quite blurry on distance :/
But thanks for the answer im looking forward to find a solution for my problem! Have a nice day and thanks for the quick answer 😃
tough harbor
i'd like to think for me to be able to see everything better, i need atleast 1440p and a beast pc. then i can go pro
night blaze
What's the Discord Server for PUBG Mobile?
viral monolith
best settings for fps and visuality?
ashen linden
What time will maitence end for xb 1 1.0? Its 9:01 for me?
gritty mauve
what time would the maintenance be done for me if i live in eastern standard time
mossy stump
celest panther
@mossy stump Pretty sure you need to reinstall direct x
uneven inlet
!report
regal vaporBOT
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
ashen linden
on Xbox one is the update playable tonight
wispy zinc
!help
ashen linden
!help
ashen linden
anyone going to help? 1.0 is it out?
celest panther
2am CEST is when maintenance will end
or at least thats when it is scheduled to end
which is around 2 hours from now.
ashen linden
ok thank you
mystic kiln
how do you do voice on here?
celest panther
@mystic kiln join a voice channel
mystic kiln
what is the keybind for voice?
atomic river
So I play with a controller on pc i don’t want to hear shit talkers I have a high k/d adr but since this update whenever I try to zoom out while aiming down the sights it will zoom back in randomly if I try to hold the trigger to hip fire when I let go it will sometimes aim down the sights... I reported this before nothing has been done
i posted this last friday and about 1month ago nobody got back to me can i get some fucking help?
celest panther
@atomic river Its a bug....maybe?
Just to confirm, have you tried a different controller to see if the issue persists?
Thing is, ive not seen or heard anyone else having this problem so far
ashen linden
Is the Xbox Update done its currently the time it was announced to be done
nocturne kindle
I have a problem
Im stuck at this screen
I can't send a pic
It just says pubg and then loading
Nvm
bleak glacier
@nocturne kindle @viral monolith Uninstall and reinstall your game
heady crypt
does anyone else have their gmae crash right before a game starts ?
nimble pewter
gleaming vector
it isn't available yet.
muted kernel
ok
olive ruin
Can I change my nick on this server?
I don't see the usual right click option as on other servers.
supple cliff
!help
tough harbor
you can ask available mods to change it for you
celest panther
@supple cliff @olive ruin whats up?
delicate spindle
tough harbor
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
obsidian bolt
any idea when there will be less dsync cuz this game literally is based on dsync atm
weary warren
That would be Overpowered
But at the moment you cannot select individual weapon loadouts.
cold belfry
Hey guys. Some CM to help me out ? I have a general question. Do you kno guys, if its possible for online server to handle 20 teams from one network ? We are organizing with a local tournament organizer 1st lan event in our country. We would like to get in touch with someone from you.
( This event is organized by y-games.sk, not ESL so dont mind my tag please)
weary warren
@cold belfry This is all dependant on the bandwidth available at the LAN event.
There can be up to 25 on live servers currently.
cold belfry
Is there please some official way how to get in touch with you for talks ? The event has several years history as biggest in country. Would like to open talks if we can find a viable way. Problem with manny teams in lobby in BYOC setups is fps issues :/
weary warren
FPS issues are down to hardware, which is not something we offer support for.
cold belfry
Yes, as i said i get it. Thats why only 20 teams per lobby. Does PUBG corp. has some official email to get in touch with as businnes enquiries ? I can only find support ticket system.
weary warren
DMd
plucky remnant
how. can. I. stop. getting. notifications. for. XBOX UPDATES?
deft frost
@plucky remnant http://prntscr.com/kqgewg
orchid hound
fresh basalt
@drifting hollow
come on dude, this is help section, not looking for games and squads
weary warren
@dense talon Do not do that
mystic tendon
GAMERKORAY is constantly coming towards us and screaming, shouting
weary warren
Are they in this discord?
deft frost
@weary warren Squad Room 1
mystic tendon
Yes.
weary warren
Thanks.
viral monolith
My game crashes in the middle of the game
And then when I try to join back, it doesnt work
Someone help pls?
Pls tag me if someone can help, thanks
gusty zephyr
Unauthorised to send message why ?
proud maple
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
viral monolith
my game constantly crashes when i try to get into a game
but sometimes i can play a complete match
severe badge
I'm typing pubg Steam could not get started [Tr]
jolly niche
Why is there no First Person in Duos on Xbox
rough fox
I'm getting a "fail to authenticate from external provider" error and my friend is too
What happened to "Fix PUBG"
And now "Failed to initialize steam"
10/10
viral monolith
My game crashes in mid game
And then when I try to rejoin, I can't
I really hate it
It happens 90% of the time pls help
azure wigeon
will there be any gigabyte update or once maintenance is complete we can just play?
viral monolith
is anyone else having a problem where when ever they launch the game it just crashes?
viral monolith
@viral monolith I used to have that
soft imp
gotta love that pubg updates on korea time and doesnt update each region to their own times like ANY other game
celest panther
@soft imp Name 1 global game that updates regionally.
celest panther
Requeue, that might solve it
celest panther
@viral monolith Can you confirm the region?
viral monolith
NA
shut oyster
So many bugs. Damn. I still haven’t got my hooded trench and bandanna. Crashed three times. And lobby has me invisible. Man
weary warren
@shut oyster Wich Xbox are you using, what troubleshooting steps have you tried?
Also, regarding the PU set: https://forums.playbattlegrounds.com/topic/288639-update-playerunknown-set-login-event-issue/
shut oyster
@weary warren I have og Xbox one but a 4tb external 3.0 and 100mbps speed. Ive uninstalled a few times
weary warren
Are you wired or wireless? Have you tried installing on the internal drive? Have you performed a power cycle?
shut oyster
Yes to all. But the installing on internal. Mine is faster transfer than that thing
And wired
weary warren
Hmm, that's very odd.
Just to make sure, you completed these steps for the power cycle? https://support.xbox.com/en-GB/xbox-one/console/power-cycle-console
Including the section titled: Disconnect and reconnect your console's power cable
warped kayak
hey guys do i need digital 7.1 surround or stereo headphones will do?
weary warren
Stereo is better.
warped kayak
cool thanks
weary warren
Please report team killing in game.
queen rivet
Can someone please tell me if there is a way to turn of the double click for full aim in I want to make it single click
fresh basalt
Theres a option for that in control settings in game @queen rivet
queen rivet
Ok is it on Xbox cause thats what I play on @fresh basalt
fresh basalt
0h xbox, i thought you're talking about pc when you said clicking
Idk any about xbox apparently, just wait for anyone help you
weary warren
It's not double click on xbox
It's Tap or Hold
If you switch to Type B then holding LT will ADS, LB will soft-aim
fresh basalt
@queen rivet 👆
queen rivet
Oh ok thanks cause right now I have to double click lt to hard scope ads
weary warren
Then you're doing it wrong
weary warren
well it's a toggle switch that activates on release
so what you're doing is queuing the release by double tapping
and instead of realising it is tap toggle, you think it's double tap to hold ADS
Sequence for Type A is this
LT Down
LT Up
Enter ADS
LT Down
LT Up
Leave ADS
What you're doing is this
LT Down
LT Up
Enter ADS
LT Down
You are shooting here
LT Up
Leave ADS
queen rivet
Ok thank you I’m probably gonna switch it to type b
weary warren
👍
cosmic sigil
Ho
weary warren
Patience is a virtue
lament depot
i do soldiers for 13 month so hard and i knew patience 😃
just one things dont fuck my fps 😄
frigid lodge
How do you get onto training mode ?
idle tree
From the main menu, on the left side, it says "Training Mode", just click on that and it will matchmake you @frigid lodge
deft frost
^ note that Update #21 is only on Test Server at the moment
viral monolith
The loading screen lasts a ridiculously long time after a match is found... How can I fix it ?
Both live and test server
how do turn off the xbox notifications channel
safe cave
weary warren
@safe cave Not giving us much info to go on here buddy.
queen rivet
@weary warren how do I change the map on Xbox I don’t want sanhok
drifting sun
How do I fix crash?
tawdry condor
When is the update coming to live servers?
fresh basalt
@molten abyss training map is coming on live server next week or you can play it now on test servers. Also this is help section for troubleshooting issues in pubg game
molten abyss
Thank u, now i am downloading the test server, so that i can practice in training map
clear hinge
When does the shooting range(testing guns) and zombies get added to xbox?
warm star
lol
clear hinge
I'm not joking
warm star
🤓
clear hinge
No really
warm star
😩
paper thorn
Hello
I just woke up to play some PUBG
When I opened the game it said I have been banned by steam
I was confused as I haven't played battlegrounds in a week. It also VAC banned which was even weirder
I never did anything wrong in PUBG
I just played for fun
How long is a VAC Ban PUBG Support?
calm viper
https://gyazo.com/e7a41138eb48dbb554478e70aa135edd help ? im trying too download the technical test server
?
viral monolith
yea im getting them to run it as a admin and if that dousnt work im gonna try and get them to use command prompt to fix it
hidden dust
@paper thorn PUBG doesnt use VAC so you didnt get a VAC from PUBG
viral monolith
@paper thorn what is your steam name
candid shuttle
I spawned under the training map and I cant drown my self
forest token
Try verifying the files in steam (right click name, properties, local files, verify)
quiet roost
unkempt flume
Anyone been getting lots of "out of video memory" errors/crashes the past patch or two (since around beginning of August or so)?
olive ruin
How can I change my nick on thi s server?
gleaming vector
@olive ruin I can do it for you
celest panther
@calm viper Not a lot I can advise here. Looks like there is either a fault with the download, steam or potentially hardware issues.
Best thing to do is talk to steam support on this one as they may be able to advise best.
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
paper thorn
understood
red steeple
@weary warren Any reason why i get the message "Your client version is 4.6.17. Please exit the game and update to 4.6.16 to join game."
red steeple
Yes
weary warren
Then it's okay 😃
safe nest
weary warren
There is no Star challenge on PUBG Xbox or PC.
cloud sandal
Im not able to join a game
sometimes it says 10 minutes to join a match yet it wont work and when matchamking time is 2 min it still doesnt work
been trying for 30 min
weary warren
Right, we need the following
Region:
Map selection:
Solo/Duo/Squad:
TPP/FPP:
Internet connection details:
cloud sandal
coming right up
Region:
Map selection: Battle Royale (Erangel/Miramar)
Solo/Duo/Squad: Solo
TPP/FPP: TPP
Internet connection details: 2 Ping 95- 105 Download MBPS - 40 Upload MBPS
weary warren
Live or Test
cloud sandal
Live
cloud sandal
wat
weary warren
Straight in.
cloud sandal
weary warren
Okay, well it seems the issue is with your connection
cloud sandal
how tho
weary warren
As I was able to join in a second or so.
weary warren
Other games don't use the same matchmaking systems as we do.
Currently you're the only person I see with an issue matchmaking on EU, which leads me to believe that the issue is on your end, not ours.
Our servers are up and running, estimated queue time for me is 00:03
I joined in 00:01
cloud sandal
oke
well
thats weird
im gonna try and see what i can do
since im not used to this
tribal flicker
@cloud sandal first step first, unplug your router then start it back up. Even if you are wired in, always a good place to start.
cloud sandal
Oke
didnt work
oof
wait
what
It works
So i kept requeing a bunch of times and it worked once
matchmaking was 7 sec but i joined in 1
dusky eagle
What is the minimum amount of players needed to start a custom game ? I keep coming across some posts who mention 10 and others 8 
weary warren
8
dusky eagle
Thanks !
fierce pilot
0:32sec queue time, waiting for about 5min and nothing
all below
SA - SOLO FPP, SOLO TPP, DUO TPP and tried NA DUO TPP and DUO FPP
not able to play FPP for about 3 weeks now
the problem isnt here
its ur servers
tough harbor
tried EU just for testing?
fierce pilot
no
EU servers its about 250ms here
tried EU SOLO FPP now, 0:37sec queue, waited 2min and nothing
celest panther
That sounds alot more like lack of players meeting the criteria
celest panther
You realise thats a worldwide number, right?
celest panther
and most of those players are EU and Asia
well then, how doe the worldwide number directly correlate to the players in a specific region if you cannot differentiate?
fierce pilot
i cant believe that theres not 100 players here in south america to start a match
celest panther
1 word. Matchmaking
you have perspective, squad size, MMR, ping grouping etc
it splits players up, makes the groups smaller.
fierce pilot
i cant play fpp for 3 weeks now
matchmaking need rework
instead of getting better its killing the game for me
celest panther
matchmaking is getting a rework. Check the fix pubg website.
fierce pilot
i know, so i have to wait for how long? 1 month to play the game? 2 months?
celest panther
You can't fix there not being enough players queuing.
FPP is already a lesser played perspective in SA, so its a tricky one
amber mason
this happen to any other person? https://youtu.be/7ZLo462ExSg
deft frost
@lusty depot I'd suggest trying these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
lusty depot
okay
pearl thicket
hi some1 entered my channel and he earaped i have it recorded
can u do somethimg with that??
bleak glacier
send it to the mods, someone else complained before you but had no proof
they'll get him kicked or banned
@pearl thicket
jolly pecan
Is anyone having a glitch where everything looks like metal?
I will post a picture in #247459649798930453
dense verge
yo is anyone having an issue with the test server where under the start button it says "your client version is___, please exit and update to ____." Ive done the update yes and I have also verified game files and even reinstalled, but the problem persists.
tawdry condor
is anything EVER going to be done about having to fight people who have 200+ ping? or did you guys just give up on that
tough harbor
@dense verge cache issues. but you should still be able to play the game
dense verge
thanks @tough harbor but i cant find games on the test server regardless
weary warren
@tawdry condor There is ping matchmaking, if they have 200 ping, then so do you.
tawdry condor
Well then, I enjoy being put into a match with someone I know from france. Thats always good
TheY must have exception ping, that or apparently I have close to 200 ping on NA servers
boreal badger
anywhere it's possible to give feedback to ex. the trainingcamp? Have a suggestion 😃
or an additional feature or whatever you will call it
plush fulcrum
Hey ,Why does the being stuck on the tittle screen is still a problem , read the pubg tweet about fixing it ,fixed it but why is this still a problem if u guyz know that it exists and it happens to most of the people still everyday .SAD
weary warren
@plush fulcrum You're not giving us much information to go on here. Also, judging by our daily concurrent users it isn't happening to "most of the people still everyday"
Please give us your exact issue, with full PC specifications and any troubleshooting steps you have taken.,
plush fulcrum
umm had this issue https://forums.playbattlegrounds.com/topic/9896-stuck-on-blank-loading-screen-fix/ fixed it .....about the ''most of the people everyday ''quote ...... my bad,maybe not everyday but still its been a recurring problem to people since a long period of time cuz i have seen posts about it on google and other sites such as redit where i was looking for the fix and reazlied its a common issue ..mean no disrespect but still got the fix from pubg so i just gave a thought if they know the issue why isnt it fixed yet ,which i know you guys might be trying your best to do it
weary warren
This isn't an issue with the game, but the steam updating process.
It also occurs when players alter and lock their GameUserSettings.ini settings file.
viral monolith
@quick chasm when u will fix report i keep seeing this all the time
celest panther
@viral monolith Which report are you refering to?
viral monolith
@celest panther HACKING i report i guy three weeks ago he still in the game
celest panther
So long as you reported the offender, they will look into it
However, if you have some video evidence of the user in question feel free to submit it via a support ticket
distant stump
Hello. Anyone else experiencing so many game crashes? It's like whenever i'm in some sort of transport or near middle of the map i got game crash (Erangel Map) ? Even when i'm parachuting ...
viral monolith
@distant stump Lower your settings, most likley maxing out your memory. Turn off hardware acceleration in Discord and Chrome aswell
deft frost
If the above doesn't work, try these steps: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
distant stump
Yeah my settings are allways on low thats not the issue , (Verify the integrity of the game files) had 1 missing so i guess thats the problem. Thank you. @viral monolith @deft frost
viral monolith
how do i report someone for discord
Hay, Can I share links on my post?
this guy teams up and kills teammates
deft frost
!report
regal vaporBOT
If you wish to report a player please follow the instructions here: https://pubgsupport.zendesk.com/
deft frost
DM a moderator
obsidian geyser
Shhhh
wary obsidian
I'm trying to figure out either what server IP addresses or ports PUBG uses so I can set up proper QoS rules. I want to make sure PUBG has priority, even if my connection is being maxed out as I have a roommate who occasionally will chew up the connection
celest panther
Usually when it comes to QoS stuff in routers its done via IP and not port
so a specific computer or computers are designated
or the router itself can identify traffic automatically
gritty crescent
how do you use the training map do youy have to be in a team with people before you see the option
celest panther
if you were desperate to find out then you might be able to track it using the "netstat -a -b" command in command propmpt
@gritty crescent Queue for the training map
if it matches you with people it will start with up to 20 people after 5 minutes (or sooner if it fills up)
if it doesnt find at least 5, then it will automatically start for you after 5 minutes irrespective of the number of people
gritty crescent
hmm i dont even see an option for training is it on the test server option only
iim gonna check youytube
nope cant find it and im uptodate
wary obsidian
Yeah, I want to do it by IP and not port because that's cleaner, but I can't find a reliable IP list of the PUBG game servers
hell, I couldn't even find one for WoW, so I had to set port QoS rules
viral monolith
@gritty crescent Test only, an option positioned just above the maps/Fpp/TPP options
idle tree
@wary obsidian Well PUBG uses AWS the majority of the time - i believe of which the IP Addresses ranges are publicly accessible with a good google search :).
wary obsidian
Yeah.... And it's a huge range.
Plus, the ip addresses that tslgame.exe actually connect to don't line up with the public lists
uneven chasm
Having issues loading into the lobby from the main menu, freezes at loading screen. Anyone else see this before?
viral monolith
In-Game lobby? where Keyguide etc is+
silk delta
how can i get removed my bad when my acc got hacked and they hacked ingame and i cant play? if it is even posiblwe
posible*
tough harbor
!appeal
regal vaporBOT
If you feel you were incorrectly banned please submit an appeal on our support website:
deft frost
I'm 90% sure you will not get unbanned. Your account is your responsibility.
obsidian onyx
tough harbor
@obsidian onyx it is not, PUBG mobile has its own discord server. this is only for PC/Xbox PUBG
viral monolith
Today i give ban for unusual gameplay patterns what is this?
hidden dust
@viral monolith It means they think you're cheating or using macros
hidden dust
They could be looking into it more
hidden dust
I highly doubt lagging would cause a ban
viral monolith
than i dont know..
hidden dust
I have a friend from south america who i force to play with me on na servers and he doesnt have great internet so he lags quite often and he hasnt been banned yet soooooooooo
celest panther
Lag won't cause you to get banned
not unless you are creating it on purpose to gain an advantage
uneven chasm
I submitted a help ticket already so I am waiting for an official answer, but does anyone know how to fix the freezing at the lobby loading screen? All of a sudden, it started happening a couple of days ago. Wasn't happening before.
viral monolith
yeah i waiting too
sonic crown
hello guys
can anybody help me here?
idle tree
Whats the issue?
plucky yoke
i'am having a weird problem in PUBG , can someone help me out ?
my name won't show up in squad games,duos and every other mode in the server and i'am like stuck in the loading screen forever .
after restarting the game i can play one game then the same problem kicks in , even when i play on custom servers .
so what's the issue ?
limpid copper
https://forums.playbattlegrounds.com/topic/289955-double-xp-the-item-is-expired-bug-main-menu-test-server/ can you guys help me with this iissue