haha wtf 😄
#🤝│community-troubleshooting
zinc echo
@wet citrus @jolly cypress @celest panther
celest panther
Very strange
zinc echo
Yeah it’s happened for as long as I can remember but no one can figure it out
rough meadow
has any1 figured how to fix the game, my game will never let me connect back into the main lobby
lone wren
the alt + e marking thing isnt working and insane stuttering
dreamy orbit
they got rid of the alt marking
undone pawn
yeh
pseudo dune
2x and 3x feel not zeroed to 100m anyone feel the same?
signal basin
Does anyone know when sanhok is coming to xbox?
civic pond
idk
jolly python
new to this chat and im wondering if anyone else is haveing a problem with the game not launching on steam because i am
ok so somehow it was uninstalled
grand pecan
why did they get rid of the marking?
viral monolith
guys I have a question, is the game worth it or is just bad as everyone says it? like is dead and full of hackers
spice stratus
Hey I need help again my mic is on open mic and I can’t turn too push to talk I reset my settings to see if that change anything but still open mic
viral monolith
@spice stratus Settings -> Sound -> ??
dreamy hull
not everyone has a parachute when landing ? how do i fix this ?
viral monolith
Might be view distance
dreamy hull
have everything maxed out running 2x gforce titans
64 gb ram intel i7-7700k and 26gb of ram total on graphics cards
viral monolith
@dreamy hull Do you mean that u camt see anyone nearby and still someone lands right besides you`??
dreamy hull
just dropped camp alpha , seen 6 people dropping with shoots, 2 people dropped right next to me without shoots at all, its been like this all day
viral monolith
Its not like the got stuck near an edge, not landing hand aving to cut it?+
idle tree
Uhm that’s not how vram works... lol
dreamy hull
nah its more like the person doesn't render until they hit the ground for me
keen sandal
Hey got this weird graphics problem if I strafe and move my mouse left to right I get a weird stuttering / vibration on everything vertical, tried changed in game setting nothing seems to fix it, plus dragging and dropping stuff to my inventory seems super unresponsive and not picking up mouse movements. Was fine before the patch, any ideas?
NM looks like it's my mouse
mental phoenix
So ever since they made it so you can heal in vehicles I haven't actually been able to do it. I have just been dealing with it until now, but I was curious if anyone has had the same problem and found a solution. I can try to heal, but it always interrupts unless the driver is going perfectly straight on a flat road.
tribal flicker
@mental phoenix That is the only way you can heal
any bumps or something like that interrupts the heal
mental phoenix
I know it does, but other people can heal just fine and I'm spamming the button and it interrupts every time.
I can be in the same vehicle as someone and they are right next to me healing just fine and I'm not, which is why there has to be something different messing with it, and not just the normal bumps and stuff interrupting it.
iron pecan
Every time I load into a lobby I get past the loading screen but then my game freezes up everything on my pc and goes back to normal after about 40 seconds does anybody know a fix I have tried to lower settings but nothing..
coarse junco
@iron pecan have you verified your gamefiles (you might have to verify two times due to a possible bug on steam)
what game version does it show below your health bar?
gray rain
anyone have an issue with dragging and dropping loot in inventory and left click drops things to the floor
viral monolith
@mental phoenix You can only use bandages, pain and energy drinks in iehacle
Vehicles
iron pecan
and the game is unplayable..... awesome
mental phoenix
@viral monolith yes, I know that, but I can’t even use those unless the vehicle is stopped or it is going completely straight, any slight curve or anything makes it get interrupted which happens literally all the time making it absolutely impossible for me to med at all while the vehicle is moving, yet other people can med just fine
stark warren
so is anyone else's lobby messed up? team is readied up but no queue start
strange rain
.gs pubg
slim zephyr
yup its fucked
raven wyvern
fair plank
bitter quest
Hey guys
I need help
After the last update, when I get to Start Matchmaking anmd the map starts loading then the game crashes. I have updated Nvidia drivers, did a validate on the game, uninstall and reinstalled it. All other games work perfectly so I know its got nothing to do with my system but it must be the game...
Please help
wheat cedar
i need help please. i launch pubg and steam says Im playing the game but nothing shows up. If I try opening it again I get an error that says the app is already running. keep in mind that pubg is the only game with that problem
please help me
wheat cedar
i need help please. i launch pubg and steam says Im playing the game but nothing shows up. If I try opening it again I get an error that says the app is already running. keep in mind that pubg is the only game with that problem
please help me
fair drum
is there a way to set firing mode to full-auto by default?
signal trail
task manager?
fair drum
wa
warm anchor
Can someone help me fix bug Crash game when i go in match ?
cedar dune
Anyone know that how to add my custom crosshair color on scopes retical and on blood color ?
They implemented that feature with patch 19 on live servers?
Beacuse i saw shroud added dark pink color as his retical and blood color
fossil ether
@cedar dune gameplay settings, custom crosshair and clorblind settings
u want purple blood? = tritanopia
fossil ether
just changing colors, like bluezone,redzone,reticle,and blood
cedar dune
@fossil ether what's the code for orange
signal trail
code?
wheat cedar
@signal trail whats with the task manager
fossil ether
dont know i am using purple xD, gonna check for you @cedar dune
cedar dune
@fossil ether how to find that tho ?
signal trail
Code means like korea rating
cedar dune
Yeah
cedar dune
Lol
fossil ether
no, crosshair color
cedar dune
Oh so in colorblind mode there is only 3 to choose
fossil ether
yep
signal trail
absurd
HAHA
Yeah ofcourse you cant change the blood colour to white
or bright green
lol
fossil ether
green actually yes 😂
just add -KoreanRating and green blood
but i like the purple color
signal trail
bright green
civic pond
obveevevev
signal trail
it was OP when it was bright green
now its dark green
and to me is blending in with grass
ivory ravine
guys can i report someone who just team killed me in a due game on discord ?"
coarse junco
@ivory ravine if you have anyrecording of it, please forward it to a moderator. Calling them out in public is not allowed
ivory ravine
@coarse junco would a Screen shot work ?
i can go through Replays
and take the screen shot
coarse junco
would have to be a video for a teamkill
ivory ravine
well im in a coffee and i cant really take videos but well since i cant report him i hope someone else can 😃
coarse karma
my game crashes , any fix ?
warm anchor
@coarse karma me too T.T
gray compass
is any1 else having problems getting in games on NA
coarse karma
EU here
everytime i find a game the game crashes
and my character in the lobby is making a T-pose lmao
livid flare
lol
livid flare
and they saying "fixing pubg"
warm anchor
Like me T.T
coarse karma
lol
livid flare
@warm anchor btw how did you get that skin
livid flare
i cant anymore right
warm anchor
PGI is close
coarse karma
warm anchor
So Sad
coarse karma
warm anchor
if u Start and this happen
livid flare
try refreshing the lobby
warm anchor
Sad story ~~
warm anchor
:))
keen dune
adaptive v sync will increase input lag ?
sharp island
can we try to ban these guys?
viral monolith
why do i still get hit when im in cover?
celest panther
@sharp island Please don't call people out. If you wish to report a cheater, do so using the correct channels
dusty zinc
seriously FIX PUBG
ran into 2 cheaters already
and in another game, some guy had his BACK towards me and killed me
plz FIX PUBG
iron pecan
i cant even play because loading into the lobby freezes my game
i get in and i freeze and cant do anything
chrome carbon
I play on Xbox an it really needs some work, when sprinting and stop to loot it will jump frames and end up few steps ahead of the create I have to turn around , this got me kill plenty of times
grave nacelle
xbox is still early access
violet pelican
Ok???
lethal grotto
Just got this game last week, I'm in australia. Matchmaking seems to go forever, how do I find a match? Should I try other regions?
jagged zodiac
lethal grotto
I have no Idea, but there is a region Oceania, surely if it wasn't popular enough here they'd just put us in asia region or something
teal zenith
every ****** update makes the desync even worse. even when patch notes tries to adress this and still even 2 players alive and get damage behid cover. supra good effort
teal zenith
actuall desync maybe better by 0,2% but it happens more often
supple nacelle
latest patch has tanked my FPS, like im talking solid 60 to like 15-30
any ideas?
turning everything to very low didnt change anything
tough harbor
best to leave your specs details here as well
civic pond
How do i change the blood color to purple?
hidden dust
color blind mode
zinc hornet
I want room access
coarse junco
access to what rooms? Everyone can create custom games now
rough tapir
are pubg steel working on the crash bug
pls answer
and my caracter t posing why and when pubg gonna fix this
bugs
pls answer me
i am frustrating about this and tinking of punching my monitor
pls fix your game
i am serias
stable latch
how do i get neon purple blood and crosshair color like shroud?
viral monolith
coloeblind mode
atomic zodiac
can anyone help me game keeps crashing on pubg screen on boot up
nocturne rain
PubG isn't showing my curser on the menus. this results in me being un able to play, or do things in my inventory.
nocturne rain
Thanks for not helping. Normal fullscreen is broken
knotty reef
Does anyone have a stupid amount of high cpu usage in PUBG?
nocturne rain
i have 13-20% max
knotty reef
Whats your CPU?
nocturne rain
I5-4460
rough tapir
hey do you have the same issue as me the trying to get into a lobby and it just just crashes the game
?
knotty reef
Not here
nocturne rain
Only issue I have is in fullscreen, the mouse cursor is invisible, but windowed full is fine
sturdy turret
FIX THE MOTHA FUKIN DSYNC SHIT IS STUPID THAT I DIE watch death cam and their scope isnt even on me like wtf
lone wren
estimated time : 9 seconds 15 minutes in matchmaking
regal lichen
my game has crashed every time I try to connect since the new update.. this is a common issue for everyone?
minor nexus
Not really
regal lichen
@minor nexus any suggestions on how to fix it? I just tried uinstaling and reinstalling via steam and still the same issues
its only happened since new update
minor nexus
It happens very rarely. Not your problem or issues
My game also has crashed sometimes. But just turns off and on again
regal lichen
@minor nexus but literally it happens every single game I try to play... for days. you are saying there is nothing I can do ? like the game is completely unplayable
short mantle
I’m better on mobile than Xbox 😂 fml
minor nexus
Usually if your game gets crash, it's mean is your computer has overloaded.
hoary crater
@short mantle because mobile is filled with bots
inland charm
how i can mark location where I'm looking?
sharp island
That's not in the game yet
tribal flicker
@hallow falcon What do you need help with?
viral monolith
Hey,moderator,my computer is gt 540m and i7 2670qm on 2.20 GHz but me playing in PUBG,update for pubg no touch my fps (My fps was 60 and in moment 60). Its normal? (Sry if I did write correctly i am from Russia)
tough harbor
not everyone gets the fps increase, but better average framerate and frame time which makes the game looks smoother and stable, i guess.
viral monolith
Ok. Thanks for mean
hallow falcon
Hey so he's the story
here's*
Like 4 or 5 months ago, maybe 6
I said "just region lock China" on another account
And I know the comment might of been slightly trollish
but the account got permabanned
hallow falcon
?
hallow falcon
anyway
I don't think that was breaking rules in anyway. Even if it was a bit trollish, I don't think it deserved a permaban
so if a helper could help me out, the account was Rocket101
#6938
thank you
gray delta
Does anyone want to duo on xbox fpp
warm crown
Just a quickie, can anyone find why the OCE servers are so fucked with the wait time?
Im not waiting 20minutes to find a game for SOLO/DUO/SQUAD
for TPP or FPP
waxen gale
hey wtf is wrong with OCE servers i cant find a game SOLO/DUO/SQUAD/EVENT it all says 50:00minutes!!!!!
i restarted my lobby and game nothing has been working, this has been happening for like a week now im forced to play on SEA
i can send screen shots if needed
remote wyvern
@waxen gale yeah mate ive been having the same problem, the only active mode on oce is squad tpp
waxen gale
@remote wyvern even thats not working for me
remote wyvern
yup
warm crown
Just some clariffication would be nice....
waxen gale
@warm crown OCE unable to match
tough harbor
SEA best option for OCE right now
past slate
What is that Record Chinese every match join i hear that Serisly Banned them
rose drift
whats with waiting 20-40m for a match when ETA is 2-5m?
NA TPP
if that even matters it looks like has been going on for a lot of people since update 12?
idle tree
NA? There’s your reason, super early in the day there
hardy agate
Game stucks in initializing
sly oar
Can anybody help?
stone heart
@sly oar @PUBG on twitter
Guessing you're looking for https://twitter.com/PUBG/status/1026934434795114496 ?
rough tapir
have pubg fix the cpu issue
idle tree
You mean the one which was affecting manly dual-core systems? @rough tapir. If so, yea, that was fixed
teal zenith
why does vehicles sometimes go off fast and sometimes they run and make noise for long time?
hardy agate
Anyone help me, my game stucks in initializing screen
rough tapir
but my character is still T posing and the game crashes eery single time i try to get into a match lobby
astly
dstlny
idle tree
I would give this whole thread a try then: https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
What are your specs as well, @rough tapir?
rough tapir
1070p gforce
and i think amd ryzen
dstlny
is there something wrong with my game files
have i been scammed
warm anchor
@rough tapir Me and U so sad ~~
rough tapir
yep
warm anchor
3 days and i cant play
Someone can help us pls , i can give u 1 Title set if that success ~~
grave peak
warmode 50min que time, how in the hell?
night belfry
Is there a way to change the Alt key as the hotkey for left/right lcicking on items in my inventory?
I've forever been freee to use Alt as PTT and now I can't without dropping shit and can't pick it up because delays......
coarse junco
@mossy mesa try verifying your gamefiles with steam, that sould get you the update
grave peak
me? last 4 times i crashed, so did the crash reporter
meager fjord
can there help?
signal trail
lol
Ferhart that is steam problem
Pubg does crash often
not sure why
so just wait for a mod to respond
meager fjord
😦
coarse junco
@grave peak the crash reporter might be unavailable some times, you can just close that window and restart your game.
@meager fjord that looks like a steam error, try restarting steam and ensure that your firewall/antivirus is not blocking the connection to steam. If this isthe first time your get that error, you can try restarting your PC and modem/router
mossy mesa
Thank u @coarse junco
grave peak
Cheers, thanks for the assistance from Noida
meager fjord
@coarse junco unfortunately did not work 😦
vocal dune
make a region lock , there are so many hackers from asia on eu server today
and fix your anticheat
coarse junco
@meager fjord Did that error just come up today?
meager fjord
@coarse junco I tried to clean and re-engineer and this error came please help
coarse junco
@wicked parcel you know that deleting the files counts as modifying game files which is not allowed according to the RoC and can lead to a ban?
gleaming vector
@wicked parcel They have explained in the past why they are doing the map selection the way they are. Having individual queues is too complicated and would vastly increase queue times for rounds.
coarse junco
no, many players including me like miramar. The files are not hidden, they got reorganized to reduce loading times
That system wouldn't work fine with 3 maps as you would split your players to 3 Maps * 3 gamemodes * 2 perspectives = 18 Queues per region which would lead to massive wait times outside prime time
gleaming vector
I like Erangel a lot, but it gets boring after a while... I love having Miramar as a drastically different map that requires you do adjust your playstyle and become a better players.
Oh, he gone.
@coarse junco
coarse junco
Yep, noone calls anyone on this server that words
@meager fjord what exactly did you change? Can you undo it by any chance and try again?
meager fjord
@coarse junco no i try to download but i am updating i am writing a fatal error ı have looked at the internet many times ı have not found anything
signal anvil
I can't seem to get into a game. Every time I hit 'Play' the game crashes. I've tried reinstalling it but it didn't help. Anyone have a solution?
meager fjord
@coarse junco just have these in your folder
night belfry
@gleaming vector @coarse junco Anyway to disable that stupid Alt shit in inventory?
Because it bugs out and creates delays on re-picking up stuff etc
my PTT is left ALT so it's screwing me over hardcore. Why force keybinds?
gleaming vector
@night belfry You can change the keybinds
night belfry
Please god tell me where
gleaming vector
Uhm... Lemme look back at the patchnotes... it was in there.
Hmmm. Perhaps I misled you, I don't see it now. (I think I saw the verbiage about changing keybinds referring to another feature)
night belfry
It was indeed. It was about pinging locations.
gleaming vector
That's what it was. Sorry Friend, I imagine they'll be adding t he ability to change that keybind.
night belfry
This is about inventory and stacking. Highly triggering considering you've never in this game forced keybinds onto people and my PTT is imprinted over 10 years of usage 😄
I sure hope so, thanks!
gleaming vector
@fresh basalt You have to go to the gym in Pochinki
fresh basalt
Thanks for the tip 
grave peak
pull ups on the swingset in Prison in Mirimar
dreamy hull
instant heal/revive a thing ? if so is it intended and how does it work ?
dull nebula
hello guys please how to change color of blood to Pink color 👌
hallow falcon
colorblind settings
idle tree
Trinotopia
dull nebula
pink blood ??
idle tree
yup
tough harbor
maybe protanopia
dreamy hull
-Koreanrating = Green Colorblind mode Trito=purple
tough harbor
prota - pink
buoyant ibex
@tribal flicker hey, a friend of me was banned for getting 2 hits on the pan in a row for 24 hours can you check this and fix it pls
coarse junco
I'm 100% sure he did not get banned for getting hits on his pan.
buoyant ibex
he did
he is surely not cheating i just got in discord with him and he told me that and because he dont plays so much pubg and dont has the channel here i write for him
he told me he got hit on the pan from a far distance and then he got banned for 24hours
coarse junco
Then he probalby lied, there is no reason he would get banned for that. If he has a serious question about his ban, then he needs to raise a ticket to the support. We don't discuss bans here
buoyant ibex
so he told me full storry now, he was knocked out then he got hit 2 times on the pan after that he got finished by the enemy and then he left the game and after that he got banned for 24 hours
??
thats in my opinion no cheat
and for what should he have been banned else in that situation lul xD
coarse junco
It isn't and there is no reason he would get banned for that. If he has a serious question about his ban, then he needs to raise a ticket to the support. We don't discuss bans here
He did not get banned for that
buoyant ibex
how long do you think its going to take till support answers
and for what should he got banned else for internet lags if he had some or what
cause a second friend is alsow now saying that he didnt cheat and also he would have better stats in pubg if he would cheat xD
but ok
i say that he needs to do the tiket thing
and can someone check it anyhow i mean someone should be able to watch the replay and see what happend
coarse junco
the message he sees should tell him the reason. As it's already friday afternoon, and answer to the ticket could take till monday
No matter what he tells you, he didn't get banned for getting shots to his pan
buoyant ibex
he is not a lier i know that
so he got banned for that or for a internet lag that he eventually had i dont know if he had one but he is surely not cheating
that is a mistake of the anticheat for sure
i dont wanna blame you guys i just want to say that to you guys that there is anything not working right that this not happens to more players 😃
so i wish you a nice weekend and thx for the support 😉
vocal dune
poggers
hard salmon
silver apex
^
tough harbor
TPP right? switch perspective when landing and then switch it back. should fix it
rough brook
Trying to report a player that was ESP + Aimbot using the report site
when uploading it keeps timing out
woven ravine
hmm is it just me or what 
2 people on the team list and actually there are 3 people on the team
coarse junco
Did you queue for duos or squads?
buoyant ibex
ok @coarse junco i know now what probably happend cause he could see his ban reason know so he probably just abused any bug without knowing it just like i said these friends are not playing much pubg and they dont know much about and they are trolling around sometimes and there something like and not wanted bug abuse can happen i think so thx for the support and have a nice weekend and sorry if i was a bit annoying xD 😃
❤
woven ravine
squads
coarse junco
did the 3rd show up once you were in the plane?
woven ravine
nope , still the same only 2 people , the list are stretching like in the picture not changing 😦
cloud sun
the war royal blue zone option in war mode does what in a custom game ?
strong talon
Hi hello, after pubg fix update voice chat is broken. I cant speak and i cant hear teammates. How to fix it? 😛
hidden dust
Un mute it
strong talon
it is unmuted already. That was first thing which I checked after this bug
hidden dust
If it's set to team or all it should be working
strong talon
it is setted to team. And it's not working. Even after reinstalling the game.
strong talon
Yes
deft frost
Go to your Settings -> Privacy -> Microphone and ensure that "Allow apps to access your microphone" is set to On
strong talon
yes, it's set to on. In other games micro works fine
idle tree
Are you making sure that “Voice Chat Output” and “Voice Chat input” are not set to 0 within PUBG’s Sound settings?
strong talon
bIsVoiceInputMute=False
bIsVoiceOutputMute=False
VoiceInputVolume=100
VoiceOutputVolume=100
bUsePushToTalk=True
bUseGlobalVoice=False
bUseTeamVoice=True
@idle tree yes, I'm sure 😦
spring urchin
Guys, what to do with this crash? I reinstalled the game for about 3 times, reinstalled all drivers for my computer but nothing helps. The game started to crash when the Sanhok was added to the main game. I tried to turn off all the drivers while opening the game, tried to open steam through the admin, tried to stop the antivirus
And yes, I pushed Send and close
pls ping me if you know what to do
twilit herald
What happened to the Novo lower container loot... 3 duos land and 0 items in the lower containers is silly
@spring urchin Send & Help won't magically improve the game.
What are your PC specs?
spring urchin
Intel i5 6500 3.2 GHz, NVIDIA geforce 950, windows 7
anything else?
i even tried to find the crash log in PUBG files, but i found nothing interesting there
And i understand that send and close wont fix the game XD
minor nexus
Hahahaha
twilit herald
Not particularly bad. Any launch options or anything else?
twilit herald
Okay. You said "And yes, I pushed Send and close" as if it were pertinent to the resolution when it's not
I'm looking into the 950 a bit more and trying to help
Which drivers are you turning off?
spring urchin
I said it because i even tried to ask the PUBG support about my problem, everything they said is to press Send and close and all the easy but not working ways to fix the game. I just expected that one of you will advice me the same
I turned off for example my Intel driver that makes my proccessor work better (sorry im bad in english so i hope you are with me)
And geforce experience with Nvidia Settings programms
What about you are trying to help i really appreciate it
and i turned off some shit for my printer
twilit herald
I don't understand why anything is disabled if the game isn't starting up properly in the first place
Especially GeForce Experience. That just sounds like a terrible idea considering it's going to handle your drivers and tell you what your settings should be for your card
spring urchin
I just dont know what to do so i just tried to do something
Its a pity that i spend money for the game and i cant even play it. Even the refund wont work because i bought the game too long ago
ugh what a bore am i
hidden robin
@spring urchin steam refunds no matter how long after purchse as long as u have played less than 4 hours of the game i believe
hidden dust
@hidden robin its 2 weeks and < 2 hours. It all depends on who you have view your request and what game it is. I've refunded a game with 5 hours before
versed estuary
Help me
Can pubg pc run on Intel core i3,2 gb ati radeon graphics and 8 gb ram
Steam pubg
Plz tell
😭
soft imp
why is my name not right (someone gave me a nickname) but i cant change it myself thats messed up
or is this not the support chat -_-
signal trail
lol ghost
dusty zinc
FIX PUBG - ANOTHER HACKER IN GAME
regal vaporBOT
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
viral monolith
WHERE I CAN REPORT ?
celest panther
!report
oh, yea. bot is down
@viral monolith https://support.playbattlegrounds.com/hc/en-us
viral monolith
@celest panther tnx dude
jagged plume
the characters in the lobed arms are obviously wobbly, and how can I fix the crash with the start of the game?
plz help me
jagged plume
@celest panther
celest panther
Respond to this thread https://forums.playbattlegrounds.com/topic/212986-crash-issues-information-collection/
Do the things that are requested in the first post.
willow nebula
bitte
celest panther
Don't tag people if its not needed
and how do you expect any of us here to fix a CPU?
jagged plume
Takariibugün saat 12:43
Respond to this thread https://forums.playbattlegrounds.com/topic/212986-crash-issues-information-collection/(düzenlendi)
Do the things that are requested in the first post.
I did not understand anything
pastel crag
Guys is this only PUBG PC and XBOX discord channel or PUBG Mobile too
knotty reef
PC/XBOX, not mobile
spring urchin
@hidden robin Ok but i played for about 200 hours until it ruined
ebon fractal
pubgm has their own discord server
spring urchin
Ughhhhh my friend reinstalled my windows, and there is another problem in PUBG - Windows Kernel modification detected. Please repair or reinstall your system.
now i really should delete the windows loader and activate the windows again? Ok, i am going to lose another hour of my life
celest panther
Sounds to me like your version of windows isn't legitimate
thats usually the cause of that message
spring urchin
i dont know, my windows was reinstalled in the service shop,
I did everything to remove the error with Windows Kernel... AND FUCK
new clear windows, but the error shows again 😨
viral monolith
look at this
everytime I join a match
this is literally all what happens
loads for a while, then after it loads, it won't let me move or do anything
and no, even without streaming it doesn't work
Nevermind, turned it off
it just won't let me in
snow heron
@celest panther Can you send this to any developer or anyone can help me, please?
celest panther
We don't discuss bans here
If you want to appeal, you need to raise a support ticket
if they denied the appeal, you need to accept their decision.
@spring urchin Make sure you are installingwindows using official media
snow heron
@celest panther Okay, I understand. But suppose my ban goes on and I still want to play the game. If I buy it into another account, can I be banned for having my previous account banned?
celest panther
No. Shroud did just this while his primary account was banned.
However breaching the rules can still get the new account banned.
snow heron
Ok
@celest panther A friend told me that there could be a ban on Hardware ID and that I could lose money by buying another account. I'm worried about buying another game in my second account and being banned, and the first ban was already considered unfair (by me), imagine the second.
:/
celest panther
Hardware bans aren't done currently to my knowledge.
I would expect that if they ARE implemented in the future, then they probably wouldnt be retroactive
spring urchin
@celest panther What if my windows is not official? That you said means to launch PUBG the windows must be official? This is unfair, there are even no mentionings about this fact in the official PUBG steam page
i dont know if it is official, but it is isnt that means i spent 18 dollars for PUBG and 15 to reinstall windows and to fully clean my computer from dust inside
atomic river
hey so can we get rid of this update? i play on pc using an xbox controller and u guys just fucked it up so much worse than what it was. when i zoom in (left trigger) and try to zoom out it will zoom me back down the sight.... also the inventory menu when i open it, sometimes it goes to the xbox version but it will also go to the pc version .... help?
fresh basalt
you playing pubg with xbox controller? come on dude..
celest panther
@spring urchin go here and download the official windows install media https://www.microsoft.com/en-gb/software-download/windows10
reinstall windows and apply your product key
@atomic river You can't remove an update.
The controller issues you mention have been reported already
atomic river
yeah i play pubg with a controller and i have a 3.8k/d 300+adr
the thing is the controller been fucked up since day 1 of release you guys gotta get on ur shit man
celest panther
In software engineering, bugs are usually tackled in order of severity and based on those it is effecting
atomic river
but its been reported cant do anything about it
atomic river
ok thanks i just like the game and i cant play it now that i cant use the controller my left hand is messed up and i cant use the keyboard 😦
celest panther
I understand the frustration
Is there any way you can send me a video showing exactly what you mean?
the more information that can be submitted to support a bug the better
atomic river
i gotta shorten the clip
deft frost
You could upload it to Youtube
atomic river
yeah i am doing that now
its a 5minute clip cause im not tech savy and idk how to edit clips
spring urchin
@celest panther You gave me link to the windows 10, but i only use windows 7, in my opinion it is better especially because its auto update function can be turned off
celest panther
Windows 7 is end of life and gets no more security updates
You should migrate to a newer version to keep your secure
atomic river
celest panther
Legitimate installation media for windows 7 is difficult to come by due to it being end of life.
atomic river
@celest panther @1:10 is where you can see and thhere are times in fights when it happens as well
atomic river
xbox 1
celest panther
wired or wireless?
atomic river
wired
celest panther
very strange
atomic river
indeed just started happening since the update
i do not have a clip of the inventory but it does the same thing
switching from xbox to pc inventory
halcyon socket
everytime game crashes .. i clicked on "Send and Close" .. during sending the "Uploading Crash Report ..." it randomly quit itself at around 10% - not knowing if it has send successful or not? - appears to be internal error 500? (too fast for me to catch it everytime) - i know i should've screenshot it but i was too late everytime i realised it! - what must I do next? ignore and move on or what?
atomic river
did u verify the integrity of the game?
halcyon socket
no idea .. how do i verify it?
spring urchin
Mkay, windows says me that i have legit version of it. It showed me that I am an legal user of windows and i have all the rights of a user or smth like it...
halcyon socket
ok , i will check in a bit after i've done this game ..
autumn valve
spring urchin
i will just try to reistall the whole game and all the be services for 5 time, wish me good luck
still sorrel
i am not recievien any bp
halcyon socket
will do
coarse karma
guys any fix for pubg t-posing and crashing ??
celest panther
Its been reported, so once its resolved there will be patch notes
iron pecan
ive done everything to fix
every single game this happens im tired of this
i load in and everybody is still and it freezez up my whole pc
tribal flicker
can you check your CPU usage to make sure you aren't hitting 99-100%
spring urchin
@celest panther i have the licension of windows, but the game doesnt work. There is really nothing to do now?
celest panther
it might say your licence is valid
but that doesn't mean your windows version is official
the modified kernel is normally due to having an illegitimate version of windows installed
Are you using any antivirus?
Another cause is that something is modifying your windows via malware
but if you have done a 100% fresh install of window with a format inbetween then your installation media is probably the problem
tribal flicker
@celest panther @snow heron If you take a look at fix.pubg.com you can see Hardware bans are on the to-do list
!fix
regal vaporBOT
unkempt bloom
heeeeeeeeeeeeeeeeelllllllllllllooooooooooooooooooooooo
spring urchin
My antivirus was Kaspersky, but now it is MalwareBytes
celest panther
do a few deep scans to see if anything pops up
snow heron
What? To play pubg we need oficial windows? 😮
spring urchin
if it is, that is strange
mkay, i will fully redownload PUBG and write what will happen tomorrow.
By the way antivirus found smth strange in disk C and deleted that file
celest panther
you might need to repair your windows installation
as well
redownloading pubg probably wont make a difference as the problem battleye is detecting is your OS, not the game
spring urchin
battleye opens and works now, i even checked it in the Unturned, which works perfectly
the game just crash
celest panther
were you getting the modified kernel error there too?
spring urchin
Battleye showed me the error with windows once, and it just remowed after reboot of the system
Nope i dont have
the game just crash, like in the previous windows
without any errors
wispy eagle
So my character in game does this and when I try to join a game it crashes.
tribal flicker
@wispy eagle https://forums.playbattlegrounds.com/topic/284147-character-model-frozen-in-main-menu-troubleshooting-steps/
wispy eagle
Ok thanks i will try that.
wispy eagle
Yes it does
warm anchor
@wispy eagle ok thks u , i will do this
wispy eagle
@warm anchor Glad to help 😃
warm anchor
👌
spring urchin
Ok, my PUBG started to work 
I reinstalled windows, deleted all the viruses from my computer, redownloadeed THE WHOLE STEAM and now it works
fresh hamlet
I still have an issue with the in-game leaderboards. I've mentioned it here before, but I can't see my EU Solo FPP rank. I see a rating but nothing else and I also don't show up in the leaderboard, even when I was 8th place. This issue has been around for 2,5 weeks now and only seems to be happening in this specific mode. I do have a rank on NA Solo FPP and EU Duo/Squad FPP. Getting desperate for a fix...
Been trying to get help for 2 weeks now
Also sent a ticket, no response
How can I actually get help from Bluehole here?
fair drum
Game doesnt work, always stuck loading, and IF it loads, i cant do anything, everything is frozen
i have latest drivers, updated windows, verified game files and everything
e
rip internet
i was able to play days ago, but suddenly this started happening
im able to play in SEA
i can play in NA
..
why not EU?
i live in EU
tough harbor
even i can play in EU
fair drum
well i can play in every server but EU
marsh pier
NA FPP matchmaking isn't working
flat mulch
I cant open the game, just 'crashes' and comes up with this
the thing is, the game doesn't actually open, just pops up with this
exotic sky
Game freez every time im in a match for like 1s then its back to normal 
fossil ether
uhm, why are headshots not really counting? they fly threw the characters head 🤔
jolly compass
tough harbor
dont shoot them in the ears, some players dont have brains so it went straight through @fossil ether
fossil ether
LMAO, explains a lot
viral monolith
why theres no SA Duo FPP ._.
vast violet
How can i solve the issue of loot spawning 10-15 seconds after landing? Big problem for hot drops
tough harbor
thats more towards server side performance. so if you know that weapons load in late, dont hot drop that often, or better yet, dont land too soon
deft frost
!fix
regal vaporBOT
deft frost
keen bough
im having so many issues with pubg queue times
😦
man im so sad right now
since the new patch
all my queus are 7+ minutes
but i still never get into game
ive played 1 game since the 9th
and even then i dont know how i got into that gamer
ive been waiting in queues for over 1 hour today
NA solo FPP
keen bough
ive tried just BR
just MR
all give me 8:30 estimated queue times
and all go well over that
fresh basalt
what server you're playing on?
keen bough
and i still never get in a game
NA
which i swhy im so confused
this has never ever happened to me
ive only ever waiting max like 1:30 and that very rarely before the 9th
fresh basalt
some people say it's their servers fault or your internet
keen bough
i havent been able to get into any games
my internet is great
for sure
300mbps up/down
keen bough
so how do i check my server
i mean next to the +++ it says NA
i sent a ticket out
im not sure what to do
play league i guess
at 11 minutesr right now
yeah im giving up
havent got into one game after over an hour
deft frost
@keen bough What is the region you're playing in? Do you live in that region? Have you tried restarting the lobby?
deft frost
What mode are you queuing for?
keen bough
solo fpp
deft frost
hmm, weird.
keen bough
all my queues since the 9th i thin
have been 7+ minutes
have been able to get into 1 game
im not even sure
this has never happened prior to the 9th
havent*
no way i should be not getting into games in NA
thats just bizarre
this is an extremely recent thing
deft frost
Go to this website: https://pubg.disquse.ru/ and tell me what ping you're getting to US servers
keen bough
okay!
ill give you average pings k
US-e 140
US-E Ohio 84
US-W Cali 55
US-W Oregon 44
Canada(me) 63
also cool site
bookmarked
deft frost
It shouldn't be putting you into high-ping player matchmaking pools, your ping is not bad
I haven't seen this issue before
keen bough
i got frustrated and started a league game
so im slow to resopnnd
but im here
will respond asapo
deft frost
So you haven't?
deft frost
hmm, really weird. This usually happens when you try playing in a non-local region
tough harbor
yeah im trying to queue for solo NA, getting 8:30
keen bough
gab you work for pubbers?
tough harbor
the eta time also shows as 00:00 but not queuing in
keen bough
i either get 8:30(usally) or 7;10
tough harbor
thats really weird then. streamers like shroud doc choco etc from NA can easily play solo fpp
keen bough
i just dont know
deft frost
Weird. Now it's showing me Estimated Time 00:00 when queuing NA Solo FPP
tough harbor
so i tried squad for NA, instant queue
tough harbor
yeah maybe there is a problem with NA fpp atm
solo that is
waduhek my squad queue and im alone
deft frost
It's showing me an Estimated Time of 00:45, which is far too long for NA
Game's dead in NA confirmed 
Got into a Duo FPP game. Started queuing, restarted lobby, requeued, got in almost instantly
There are only 39 people in the game though
So might really be a playercount issue
tough harbor
any NA streamers online atm?
formal mirage
10 min solo queue
tough harbor
squad with 38 people alive
worthy oak
civic plank
I have claimed my SPA DAY crate a week ago and I still havent got it
and Now I am getting error of link being suspended when I click to claim it again
civic plank
nvm My problem is solved.
vapid kayak
Hello
After the update "fix pubg" my game crashes all the time and wont rejoin the server. How can i fix this?
celest panther
@vapid kayak is your character in the t pose in the lobby?
vapid kayak
yeah
I have been playing A LOT pubg lately. But after fix pubg it have been crashing
tribal flicker
@vapid kayak https://forums.playbattlegrounds.com/topic/284147-character-model-frozen-in-main-menu-troubleshooting-steps/
vapid kayak
ty
silver herald
my PC version still crashes every time I try to log on this has been happening for months now and you all keep pointing me to your tweets saying you are aware of bugs.
worldly kernel
hi
I'm kinda having a problem with my game settings when I play
basically everytime I close the game my settings reset to what they were before and the only way to change this and make it permanent is by going in the ini. folders and setting the settings myself. it's really tedious and frustrating every time I try to play
please whenever someone can help me out @ me please
tough harbor
are your game files getting removed by antivirus perhaps? try making an exception for pubg files @worldly kernel
worldly kernel
no it just resets to whatever the ini was set before
so everytime I want to change sensitivy fov graphics and keybinds I must go into my ini folder and change the variables to prevent it from reseting back to whatever it was before
severe trellis
It could be set to "read only" ?
grave nacelle
^
worldly kernel
I can check
haven't tried solving this for over a year
but that's the thing is whenever I have to change the settigns in ini I have to click read only and whatever else
severe trellis
Uncheck it and try going ingame, change settings and relaunch, to see if it stays
worldly kernel
kk
another thing is the game still freaks out on me when I try to change the graphics settings too, even though I'm on a i5 7400 and a gtx 1060 I can test out the graphics and maybe set them a little higher but I don't wanna mess up my game and then graphics freak out on me
severe trellis
It's usually best to change and restart the game, as the effect of changing the settings might not work fully/properly until then
worldly kernel
well back in the day my game just stopped rendering so I had to go all LOW settings
I've kept it since
and whenever I tried to change it a little higher it would freak out
severe trellis
PUBG went through a lot of updates and fixes, give it a go. Worst case scenario you can just go back by putting the same settings on the ini file you were editing before manually
I got ryzen 5 1600, gtx 1060 6gb and I have no issues running either ultra or lowest settings, but I stick to my own custom settings as I pref the visibility over eye candy
worldly kernel
yeah exactly
like the game just started freaking out on me and like i honestly don't know why game just kinda sucked at that time
ok
the settings stayeD!
because I play with 103 fov first person
it stayed at 103
so all my other settings should be fine
yep
would I change my graphics settings in game cause I like to test stuff out when I change them
severe trellis
All good. Happy to hear it all works fine now!
white swan
Any fix or solution for the frame drops? or no
idle tree
What frame drops @white swan? What specs do you have? Games smooth on my hardware
white swan
@idle tree 5960x , Dominator 32gb , 1080ti , drops frames like crazy
on going issue
All other games play flawless
idle tree
I mean.. my 8600k & 1060-6GB are running the game flawlessly with 110-170fps lol
idle tree
At the start, are you hot-dropping? If so, there’s your problem
idle tree
I mean... is it really? lol
white swan
@idle tree Yes.
tribal flicker
@steep notch Is your character t-posing?
steep notch
No, I am in the loading screen and it just crashes on me
tribal flicker
We have a troubleshooting guide you can follow, and if you keep crashing after going through the troubleshooting guide, we can try something else.
Let me grab the link for it real quick
steep notch
Alright, thanks
tribal flicker
tribal flicker
@steep notch Have you installed your latest GPU Drivers?
tribal flicker
https://www.microsoft.com/en-US/download/details.aspx?id=35 Look here to install and obtain the directX files and then reboot your PC and try again.
If it still doesn't work at that point, feel free to tag me again @steep notch
steep notch
I had that issue but without the long q
Now it says that i dont have an AMD graphic driver installed. 🤦🏻 gotta love technology
tribal flicker
Yea, gotta love it
steep notch
Re-installed the drivers, restarted my computers and again I got this
@tribal flicker
tribal flicker
when did your game crash? Was it when you were trying to find a game or on launch?
steep notch
Loading screen, it was a girl on a motorcycle I believe, i was loading into a match.
tribal flicker
I think the issue is a steam update being corrupted if it is while loading into the match. Now this one should work.
https://forums.playbattlegrounds.com/topic/284147-character-model-frozen-in-main-menu-troubleshooting-steps/
Sorry for making you go in circles, but hopefully we can get that game working. 
steep notch
honestly dont car about how long it takes, i just havent played any of the new maps since i was busy 👻
tribal flicker
If that guide doesn't work, feel free to tag me again.
viral monolith
It wont let me text my friends on mobile it takes me to pick a tab and it ether crashes or won't let me pic msg my friends and I will have to restart the game ether way
celest panther
This is the PC/Xbox server @viral monolith. It sounds like your issue is related to the mobile game which we have no connection to here.
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
celest panther
Please see the article above for ways to contract the mobile devs to help with your issue.
viral monolith
Ok thanks
celest panther
humble narwhal
why cant i join war mode on custom games
celest panther
Are you trying to join a full lobby?
lethal matrix
Admins is it possible to request name change somehow?
fresh hamlet
I still have an issue with the in-game leaderboards. I've mentioned it here before, but I can't see my EU Solo FPP rank. I see a rating but nothing else and I also don't show up in the leaderboard, even when I was 8th place. This issue has been around for 2,5 weeks now and only seems to be happening in this specific mode. I do have a rank on NA Solo FPP and EU Duo/Squad FPP. Getting desperate for a fix...
Not getting any responses 👀
celest panther
@fresh hamlet whats your rating now?
fresh hamlet
2029
celest panther
I can't explain why its not visible
It could be connected to the last leaderboard reset, but i also havent heard anyone else say they have the same problem
fresh hamlet
The problem started about 1 week before last leaderboard reset.
celest panther
Have you tried the regular things like verification and reinstallation?
fresh hamlet
Yes
celest panther
Theres no reason i can think of why you wouldnt appear
fresh hamlet
So is there any line between you and developers to get this bug known to them?
celest panther
I can ask about it
outer zenith
help me plz 😦
celest panther
but like I said, ive seen no one else with this
fresh hamlet
I understand that. I only have it on EU and only Solo FPP, so probably not very common.
I doubt a lot of people would even notice it missing unless they are grinding leaderboards
Thanks for the reply and I hope you can forward the message so at least they have heard about it now. I'll be waiting for a fix, hopefully before season ends
celest panther
I've asked about it. If i get a response i'll let you know here or someone else will speak to you/respond to your thread
celest panther
Looks like you crashed before the lobby loaded
Does your character have a T pose in the lobby?
fossil ether
nope everything is fine and didn't crash
celest panther
Is it happening consistently?
fossil ether
don't know first custom match i join today, i will be playing more so can see if it still there
celest panther
Please let me know if it happens consistently.
It can happen occasionally anyway, even with live games
fossil ether
oke i will do
ornate mango
celest panther
When you don't have a name change ticket to use.
fossil ether
@celest panther i can play custom game's again think was a 1 time problem ( i hope for now xD )
celest panther
That error usually pops up if you fail to load into the game when its launching the lobby right after matchmaking
frank loom
cant connect to servers
silver apex
^^^
frank loom
servers too busy
swift trail
silver apex
its working now
fiery blade
For me too
atomic river
11minute queue still no matches lmao? like.... Come on.
idle tree
Restat the game then try again, not that hard
atomic river
and i was waiting for 6 minutes then 4minutes and i let it go til 11 that time
viral monolith
idle tree
I mean, raging isn’t going to do anything
atomic river
who is raging?
fresh basalt
@viral monolith they going to fix the server, #📝│patch-notes
viral monolith
not played for liek a month
and now i cant even run the game :/
its super laggy
i used to play this game on high setting without an issue
what they done ?
15 8400
i5*
just now yes
imma give it another try
ITS FINE NOW xd
oops sorry caps
steep notch
@tribal flicker Good morning, i just woke up and tried it, it all works! Thank you ❤
tribal flicker
No worries, great to hear! Glad you got everything set up and good to go.
fresh basalt
I found a hacker killed my squad, he use m4a16 with only 4x scope and grip only. sprayed at me almost 100 meters away.
his pubg name: PMCeXtreme_15
i thought battleeye prevents hacker
iron pecan
use the report a player channel
keen bough
hey Gab
im getting shorter que timess
but still cant enter a game
@deft frost
OMG
it worked
holy shit
strong oak
Hey Admins, you ban cheat channels on youtube?
He plays the game and broadcasts live with cheat.
idle tree
@strong oak #360773555278970880
tough harbor
@keen bough so in the end it is playercount issue or something
sturdy copper
solo game type broken not working
vital topaz
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
olive swift
I have one question why are the test servers in maintenance for a couple days what is PUBG adding??? If it's taking this long. (I'm just very curious to know.)
idle tree
You mean Xbox PTS @olive swift? If so, #390065258460348416
olive swift
PC
idle tree
... they aren’t on Maintenance, they’re just not up because they aren’t testing anything new. Patch #19 hit the live servers last week.
olive swift
Oh ok so is that why the test servers are not up. got it
The new updates are good for optimization which made everything feel so smooth in PUBG
Thx
idle tree
Yes, and agreed
carmine pond
PUBG down for anyone else??
magic hearth
yes it sucks atm
bleak imp
Is it a known bug, where once the match timer expires.. the lobby 'freezes' (yet characters run in place).. while my squad is in the plane? I have to forcefully close the game, reopen, reconnect and drop late
it's roughly 1:5 games..
magic hearth
the server is not responsive at all for me and my friend
bleak imp
Oh look.. it happened again
Good thing everyone in LFG doesn't care about your rating.. because this bug constantly destroys mine.
plush dew
tht where i got spwan i think i should some problem on startin the game just lettin u guys knjow
languid relic
