i am jk ?
#🤝│community-troubleshooting
desert sinew
Yes you are a joke
clear fable
hmmm see sarcasm?
weary warren
Looking into it now.
clear fable
😍
ember willow
"working as intented" - Bluehole 2018
torpid snow
yeah, same here 
shadow estuary
the only day i take off my work to play pubg
its fucked up
why meeeeeeeeeeee :@@:@ :@:@:@:@:@
clever ore
i am having this same issue
worn elbow
#metoo
rose hull
we all do have the same issue
brazen meadow
@clever ore yes everyone else as well
prime briar
lmao this game is fucked dab
spiral raft
Stop crying lol
placid solar
game is down unexpectedly for 10min "lol game fails hard"
its like you guys have never played an online game before
viral monolith
give it a few hours 😂
pallid yoke
oh okie
weary warren
No, Xbox servers are not down.
sand fable
Ok thx
vapid summit
"Servers are to busy"... It´s been like this for the last 15 minutes for me. I have restarted the game like 3 times, tried to reconnect in-game like 40 times and nothing. I also tried to verify game files and still it doesn´t work.
celest panther
@vapid summit PC or Xbox?
vapid summit
@celest panther PC... and the weird part is that my friends are in-game playing while I can´t connect...
ember willow
Lost connection to steam
celest panther
Suggests the steam servers are down
toxic ermine
i bought 2 aviator keys was charged and received a receipt but did not get any keys
celest panther
@toxic ermine did you refresh the lobby?
toxic ermine
@celest panther yes i did
celest panther
And...?
toxic ermine
nothing still have restarted game and steam as well
celest panther
Ok. Contact steam support. They are the ones that issue the inventory items in that regard.
Additionally raise a ticket with pubg support so they can check to see what happened to the keys
silver flower
Can anyone suggest me a good budget microphone for gaming
static tree
Get a headset not a standalone mic, will improve your gaming experience alot
fresh pike
Mod Mic is good, though it adds an extra cable to your headphones, and can't be used with in-ears. Blue Snowball is a classic budget friendly choice. Not amazing, but it's like $50US. Headsets can be good, but most either have shit audio, shit mics, or both.
grave pawn
for some reason the footsteps i can barely hear them but the gunshots are so bloody loud
ocean shard
The new mod mics come with a sorta mesh tube to route the two cables through
compact verge
Suck my dixk
deep robin
hahahaha nice solution
compact verge
mobile
outer gazelle
@deep robin What region are you located if you don't mind me asking?
deep robin
indonesia sir @outer gazelle its done now
i have that issues about 1 hours cant login
outer gazelle
ok, good to hear! If it happens again maybe try switching regions if restarting the lobby doesn't work.
deep robin
ok sir thanks 😃
outer gazelle
no problem
strong oak
New sounds suck, just the capital is not clean. Is it possible to leave the sounds of old sounds?
tough harbor
some say it might help if you change your headphone channel from 48000hz to 44100hz
unkempt dock
where do I submit a clip for PUBG TV
opaque spire
Pubg tv isnt an official pubg partner, it would be somewhere on their site. Maybe their email. Check in the description @nothx
@unkempt dock
unkempt dock
oh
celest panther
@strong oak Are you using any kind of surround sound?
stone heart
@tough harbor ppl have issues at 48khz?
gilded thicket
tough harbor
nah i read on reddit that it gives you the previous sound system in pubg. dunno how thats possible but received quite a lot of upvotes. @stone heart
noble spade
Xbox, aiming goes vertical while shooting and can't pull aim down. Anyone have recommendations on settings they can share? I've tried adjusting various settings but nothing seems to effect it.
little sandal
fresh pike
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
strong oak
@celest panther Everything is on the default settings of seelseries siberia v2
livid mantle
So general chat is silent, I'll post it here - purchased x2 aviator keys, got charged and not received a single key
tribal flicker
@livid mantle and you are 100% certain you didn’t get the keys. Restarted the game and everything?
livid mantle
Yeap, restarted the lobby, then the game and steam
weary warren
You need to get in contact with steam and this is an issue with their systems.
proper falcon
Double check your market history, sometimes buy orders don't go through
fresh pike
First screen says you have made multiple purchases of this product, you sure you didn't buy early bird keys? @livid mantle
livid mantle
Those from first screen are game gifts I bought for my friends years ago : D
celest panther
@livid mantle Visit https://support.playbattlegrounds.com/hc/en-us/articles/115004197494-The-Key-that-I-bought-is-gone and raise a ticket supplying all the information requested.
livid mantle
T.Hanks
celest panther
@noble spade Goes vertical and gets stuck, or you cant compensate for the recoil with sensitivity settings?
noble spade
@celest panther I figured it out. Was the acceleration. I had turned assist off and dropped acceleration to 0. Bad bad bad idea.
celest panther
Ah yes, that will do it.
cosmic jackal
dual montors seem to be flickin on and off while pubg is running full screen on one
tepid stone
anyone else struggling to connect to test on pc?
tough harbor
the test is not up as far as i know
misty quarry
game just hangs on logo cant refresh lobby
restarted
verified
restarted pc
celest panther
updated windows or drivers recently?
How long does it hang for, have you left it for a while?
placid basalt
there should be no reason this is happening when everything else is working just fine
got a connection timeout
ashen linden
Anyone else not getting new map on Xb? 1
rain ruin
!invite
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
umbral oyster
Partner in what to be a partner
weary warren
PUBG partner
umbral oyster
When it is open
umbral oyster
I mean it may open at any time
I am involved in all places now
What is the next step
@weary warren
tribal flicker
you wait
umbral oyster
ok thx
cunning nebula
first I got this a couple of times (c'mon, why does a billion dollar profit game not buy decent or enough servers?)
and then this.. what does that mean? I dont use anything like "family sharing"
I never shared my account, and I dont even know what it was until googling.
paper vine
uhmm can someone help me?
while im playing pubg my mouse cursor keeps appearing and idk how to fix it i really cant play properly T_T pls someone help me T_T
minor patio
ember willow
I have played this game since early access last march. It has never crashed for me. why all of a sudden i start having crashing issues since this patch.
and when i try to send the crash report, that crashes too? god fucking damn
celest panther
@ember willow it could be related to a number of reasons.
A number of crashes are pointing towards the most recent Nvidia drivers and the recent windows update to version 1803
Any chance either of these have been updated by you recently?
tough harbor
i crashed twice yesterday aswell. but then i figured there might be some conflict between rivatuner framelimiter and pubg. as soon as i land it just crashed
disabled it for pubg and game runs perfectly fine
clever sluice
LOLLL BUG AGAIN AND AGAIN
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
still sorrel
there is a guy disturbing me on discord with messages trying to sell bheats
can you do something?
his nick is @violet condor
celest panther
@still sorrel thanks for the heads up. Its been dealt with.
polar gorge
There is a person following me and my friends around squad rooms. Their name is Epic.
We are currently in Squad Room 6.
placid latch
Hey does anyone know if the crossbow event counts for the achivment?
cedar dune
After that 5.9 gb update i am getting frame drops any suggestions will be appreciated.
My specs
I5-7500
Gtx 1060
Installed on c drive hdd
celest panther
@cedar dune can you visit this link and follow the instructions so that we can help to provide the devs with additional information to solve this problem?
heavy osprey
any mod online ?
celest panther
@heavy osprey what's up?
quick chasm
@heavy osprey hey ric, only the host can observe
heavy osprey
is this newly update or? cause i can do that before.
ancient venture
MY GAME is lagging i needs help pllls
high jay
Help.
My game has crashed like 3-4 times in the last 24 hours alone...
Not only is it aggravating and an extreme nuisance, but it's ruining stats and games.
Anyone else have this extremely obnoxious bug where the game says you must update your game client - but there are no updates?
I've found that it corrects itself if you verify the game files via Steam properties.
Nevertheless, I want to make sure this is a known bug.
celest panther
@high jay What sort of crashes are you getting
Straight desktop crashes, or are you getting the "report to developer" popup too?
blazing aurora
On xbox, I usually get the error saying "XBOX FATAL ERROR" When playing with friends, This needs to be fixed
yikes
spark kraken
My game has crashed 8 times today
this is ridiculous
@high jay me too
@celest panther
crashed again
barren thunder
my game cannot be updated because of error connection time out and i have tried every troubleshoot from steam support but still i am not able to update the game, its 26 mb update and i am stuck on 25 mb
spark kraken
@cedar dune I was getting 50-70 frames consistently with my gigabyte turbo 1080 blower
I just fixed it by changing some setting in my NVidia control panel
Thread Optimization on and power settings to performance
its a little better actually
i just got a drop to 50
i'm on everything low except for distance and texture quality ultra
tough harbor
@barren thunder i think you can fix that by clearing the download cache for steam and retry downloading the update. had a friend with that problem too.
rustic zealot
How to find someone to play duo
Do I use discord name or steam name?
Do I need to add as steam friend first?
spark kraken
crashed again
cedar dune
@spark kraken i am getting 50-60
spark kraken
I just got stuck in a wall in the 3rd to last circle
spark kraken
crashed again
tough harbor
there might be some software conflicting with the game mate
celest panther
@normal lodge how long has this been happening? There was an issue a few days ago but it was resolved.
normal lodge
It's fixed now, I just needed to restart the game. It was still weird.
tough harbor
i had that for like a split second. didnt have to restart the game though
south totem
Anyone getting massive lag spikes?
tough harbor
where
lament depot
@celest panther here?
celest panther
@lament depot whats up?
stable valley
Any mods wanna give us the word up on when OC FPP servers will be fixed?
thick slate
so i just opened a crate and got Fringed Hotpants and i can't sell them on Steam. the bar is Orange at the bottom so idk if that means i can't trade it or what
thick slate
but there's no listing for the item at all on Steam
like no one's trying to buy one or sell one
paper vine
uhm hello?
ok im done!
no one even bothered im reporting a server full of hackers :((
tough harbor
is the item from the latest paid crate aviator? if so then thats why no one is able to sell it yet. all of the items are still being locked
the pubg team extended it and will determine when to make it available.
stone heart
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
stone heart
@inland roost We can't give you support here about the mobile version. You'll have to go through tencents support since they are the ones maintaining that version.
inland roost
Thanks!
warm yoke
Will you add real ranks like pubg mobile did? We need ranked mode not stupid leaderboard
thick slate
ahh gotcha @tough harbor thank you
tough harbor
nvidia control panel
stone heart
You want to limit your fps to 60 with 120hz? 🤔
viral monolith
Yeah what’s up with that
celest panther
If you can't hit 120fps then running at 60 would eliminate screen tearing caused by partial frame drawing.
As it's a factor of 120
Similarly capping at 30 or 40 would do the same
I'd personally never get a high refresh screen without the ability to use adaptive sync though.
viral monolith
I meant that it has predetermined 60fps limit and I want 120
Cause of my hz
I think I already did it, I will inform if yes or no. Tried it Nvidia
quaint ermine
tough harbor
its enough
wintry tendon
Match making being problematic?
stone heart
Think it's ping related. ppl with a bit higher seem to always have issues later at night
(could also be wrong here)
steep trout
These game crashes are getting ridiculous
feral token
could I get an Invite for my Friend
wary sparrow
freakin bought 5 of the damn weapons keys and i meant for them to be the triumph key..wtf do i do now?
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
vast yoke
so how would i report someone for something they did in the discord?
tribal flicker
You can message me with the information and any evidence you have and I will review it @vast yoke
spark kraken
game crashed again
vast yoke
@tribal flicker im assuming you meant direct message which it doesnt let me do
spark kraken
Is there anywhere I can report these game crashes other than the crash reports or here?
tribal flicker
@vast yoke try again now, sorry about that
viral monolith
im experiencing extreme frame drops and memory issues since latest patch
spark kraken
crashed again
tribal flicker
@spark kraken read the rules
cosmic jackal
I was getting horrible fps earlier when the ocean sound was in background while in buildings... was rough
viral monolith
Hey anyone knows how to relimit fps? Been playing tf2 and it's 60 constant
.@. me if ya know how pls
tribal flicker
@fickle mural Changed it for you
wintry tendon
Is duo queue broken?
wise turtle
@tribal flicker bro help ;P
tough harbor
oke open your steam settings and head over to downloads tab
you should be able to see "clear download cache"
tough harbor
is it fixed?
wise turtle
ye
grand ginkgo
My in game name is FeistyWeasel. I just went to play but it says I have a permanent in game ban, is there any support person here who could help me out and see why?
turbid ledge
I've been crashing a lot lately, anyone else experiencing this?
vagrant mirage
celest panther
@grand ginkgo raise a ticket via https://support.playbattlegrounds.com
if they deny your appeal, thats basically it.
they wont tell you what got you banned exactly
regal vaporBOT
Invite URL for Discord: https://discord.gg/battlegrounds
gray haven
Hey guys can u pls tell me if I can play on my pc with nvidia GeForce mx130 graphics and Intel uhd graphics 620 ? 8gb ram 2tb hd processor Intel core i5-8250U cpu @ 1.60ghz 1.80ghz 64bit os x64 based processor
I want to confirm before I buy it on steam so
But many said i can it low settings
spark kraken
i got a 1080 and i still get ~70 fps with dips into the 30s
gray haven
In*
spark kraken
on low
gray haven
😢
toxic hatch
spark kraken
x
spark kraken
you just assumed he was a pan
pallid yoke
um i just played a game and got 2nd place and i was supposed to get 777 points and it did not credit it to me???
wtf
oh nvm it did now took me reseting it 5 times
stone heart
@pallid yoke Happens from time to time when servers are under load
hazy kelp
how do i report a cheater?
urban grove
wow
tribal flicker
@slate geyser Feel free to read the rules.
wraith prairie
tough harbor
answered
tough harbor
desync will be mitigated in the upcoming days. wont be (too) long now
tough harbor
i belib!
storm path
I am stuck on matchmaking since this morning
not a single match yet
been waiting and waitng
fickle mural
Thx Adam for changing name
prisma remnant
got a guy joining our chat yelling, help me admins
wild vale
@storm path lmao restart maybe
heavy osprey
help, my game freeze while ingame, and i end task it via task manager then i trying to reconnect but it wont reconnect, it happens 2 times today, and a lot yesterday.
hardy fern
So.. 0EB109 server just lagged like ass, and now it gave me and my duo partner Network lag detected at the same time.. still have it. So yeah, that seems like something you might wanna check? dunno where to put this since you removed the server thing
tough harbor
does the freeze happen upon landing?
celest panther
@hardy fern Could be many reasons, but each "game server" is created and destroyed as they are required
I would recommend sending a ticket with that instance ID to support so they can check the logs
hardy fern
Hm alright. but yeah.. It was just that one match on that one server, the rest were fine
Yeah, I'll go ahead and send a ticket, cant hurt right?
stone bluff
any one know why I cant get blue tooth head set to work
celest panther
is your bluetooth adapter plugged in?
stone bluff
there is no adapter
celest panther
sounds like your problem to me.
stone bluff
it starts to work in lobby but when game starts it stops
celest panther
so we are clear, the pc lobby....?
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
celest panther
Visit that link and use one of the contact methods in there to talk to the mobile developers
stone bluff
ok thank you
pallid yoke
what causes this
legit the guy was on the roof didnt look like he moved at all then i find him in corner after he blinked and went invis for a sec
pallid yoke
its not even that
celest panther
It looks like a rendering bug
pallid yoke
oh ok had it happen 4 times
pallid yoke
pc
celest panther
what on earth am i hearing in the background?
pallid yoke
i have music playing
celest panther
nope, its like key clicks
pallid yoke
that my keyboard
celest panther
and thats not blue/brown switches i hear?
tough harbor
xdxd
celest panther
pallid yoke
my mic just pics up alot
celest panther
ive had my mx red board now for about 2 years. absolutely love it
so soft and quiet
i think the real issue isnt that rendering bug you encountered, but that razer are being allowed to produce such a travesty.
celest panther
kindred flicker
Guys i just bought the game because i played the mobile version and loved it I have played a few games and just keep dying over and over with no kills and not even seeing the guy who tagged me.
I need a kind person to play a couple duos with me to help me learn postioning and tacticsso i maybe get a few more kills or maybe even get a chicken dinner
spark kraken
@kindred flicker the mobile game pits you against bots
celest panther
PC or Xbox?
kindred flicker
PC
celest panther
Drop a message in the relevant LFG channel for your region, see what people respond
kindred flicker
already done that
celest panther
Then we wait 😃
viral monolith
Ever time I want to play PUBG it makes me want to download a 26.1 mb update. Is this a bug?
celest panther
No bug.
Its usually related to anticheat or server backend updates. Don't worry about it
viral monolith
But when I dont have massive download space with internet provider it adds up
celest panther
Switch off automatic updates so that it only does the update when you launch the game
chrome oriole
I just download the newest update about 4 mins ago and I joined a game but it EXTREMELY laggy. My fps kept going in 1-2 second spikes from 40fps to 60 to 70. I usually get a constant of around 70-80. Can anyone help?
btw I was playing a half an hour before I download it and it was fine
celest panther
Strange. What was updated?
chrome oriole
And now it isnt happening anymore. strange...
wild vale
These people so stupid
tough harbor
pubg mobile players reaction after first time playing pubg on pc is great. but can also be unhealthy cause theyre obviously powerless against real people. its unforgiving
cunning nebula
@tough harbor the reason is uncovered here; https://www.vg247.com/2018/03/21/pubg-mobile-bots/ and few other sources if you google "pubg mobile bots"
unethical, altho its tencent to blame and not Bluehole
forest sky
ok I have never been able to get my Experimental to work. It always says server to busy
visual tide
i have a question
tough harbor
i know full well about bots. but it does have positive side to it, giving newbies with little to no experience an encouragement when they get kills. leaving them with a good impression which will make sure they play more in the future.
limber patio
PRO: Intel Pentium G4560 3.5 GHz
GPU: 4 GB GTX 1050 TI
MOBO: B250m Micro ATX Motherboard
PSU: 500-600W
RAM: 2x - 4 GB DDR4 2400 MHz
is there something wrong with this build?
visual tide
tribal flicker
Are you running through a VPN?
visual tide
no
tribal flicker
Have you tried changing DNS?
tribal flicker
Right, so what you want to do is to reboot the computer in safe mode and then run malwarebytes. And if it keeps happening after that follow this guide.
https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
visual tide
ok dude sounds good thx ill tell you if it still does it after that
tribal flicker
Alright, let me know 
visual tide
it works dude thank you so much
forest sky
so any suggestions for my problem with being unable to use experimental? I have tried re installing and retrying but have come up with the same resulsts
pulsar rampart
Bluehole is there ANY updates coming out to fix this crashing on xbone? These crashes that are causing deaths while you’re loading in are getting out of hand. I’ve about had it.
ocean shard
@forest sky double check your firewall settings, as it uses a different executable file and you may have to add it to your exceptions list
forest sky
ok will do
tribal flicker
@visual tide Yea, no problem thats what I am here for.
languid brook
fathom furnace
help, my pubg keep connecting
cedar dune
What is the code to get green and blue blood color
storm path
stuck on matchmaking again
this is the second time its happening to me, I feel like you guys have some sort of restriction based priorities that wont let player join the match based on regions
I have been waiting for almost 10 minutes now
its happening only in FPP by the way
steady parcel
Do crates no longer rest on the Xbox version?
tough harbor
curious to know what region that is? i always insta matchmaking. if its matchmaking for a while, i change region and boom
nimble whale
After i got 26mb patch yesterday i went from 120 fps early game to max 40 fps the whole game
It kinda screw up my chances of getting to top 1000 in EU 
storm path
@tough harbor I tried all regions, same, i do get tpp in sec though
dunno whats wrong
steep trout
That only happens to me when I launch from the desktop icon instead of through steam. Through steam library it works perfectly fine. @visual tide @tribal flicker
visual tide
what you talking about
we got it resolved but i lauched it both ways and it was doing it
steep trout
I don't know then I guess mine is screwed up too then lol
visual tide
oh is it still doing it
summer plaza
i am ready'ed up and nothing working ???
vapid pecan
Question, How do I stop the lag on my phone on my game well on discord?
celest panther
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
celest panther
@vapid pecan visit that link, and contact the devs directly
this discord is for the PC/Xbox games.
hidden atlas
NA Down?
gaunt lagoon
no idea but i cant get a game match on pretty much any game play
cyan lava
@devout narwhal The test server is only online at certain times, like not right now...
cyan lava
presumably they will make an announcement later today, with patch notes, saying its online
devout narwhal
okay thx
cyan lava
generally its only online right after patch note announcements, up until the patch is pushed to live
tawny plaza
couldn't they make test server not visible in steam when there's nothing ? would avoid such misunderstandings
celest panther
@tawny plaza unfortunately that would be far more effort to implement than its worthy
imagine deploying a patch for testing only for the item to take forever to reappear due to how steam works things
at least with it there constantly you eliminate some variables
but i suppose a message that says the servers are offline would be more useful than "servers are busy"
peak halo
help... I cant connect to PUBG when im using my wifi it just says Servers are too busy try again later. But when i try to connect with my mobile hotspot it works perfectly. Any fix? By using a vpn i can connect.. what does tht mean??
tough harbor
hmm try making an exception for the game through firewall
slim bramble
@peak halo i have same problem
tough harbor
duo fpp or tpp
azure kraken
FPP
viral monolith
I was able to get in on duo @twilit herald
peak halo
i did idamn
i even turned the firewall off
so no interference can happen
but it is still the same case
@slim bramble can you update me on tht? if ever u fix it
twilit herald
Finally made it in, yes.
cold moon
what is this 26.2 mb update
for what
and now from few days why it is getting stucked on 25 mb
need help
viral monolith
Same
cold moon
is this game going to close or something
or may be company is no longer provide support
tough harbor
sure...
fresh pike
8.7GB to primary test server? Curious.
tough harbor
expect a patch note soon ™
fresh pike
One of these days I hope they do things in a different order.
rustic sparrow
since last update is anyone experiencing fps issues? not the computer as nothing has changed and ran perfectly
celest panther
@rustic sparrow have a look at this post https://forums.playbattlegrounds.com/topic/238346-fps-drops-system-information-collection/
rustic sparrow
thanks @celest panther will take a look
celest panther
Devs are asking for information from anyone experiencing issues, so if you can fill out a ticket with the requested info that would be great!
celest panther
Restart the game
dense tulip
Ok
viral monolith
Since when does steam just loose connection and kick you out of a game?
keen sand
steam down?
past cloak
thin sable
is there any knowledge of an eta when games that will count for ranks after they are reset?
tough harbor
probably a day after the leaderboard resets. could be wrong.
pallid scaffold
zealous rain
Hello wen i drop out the plain and look up to go far it acts like if i was looking half way (45*) and yes it sucks
bright zodiac
still cant connect since yesterday, please check sea region server
some of the ISP cant connect to the game
granite turret
bright zodiac
i can if i use vpn, but there's some delay in game when playing :/
thorny stag
US Server are laggy as fuck
chrome oriole
I can't enter the Live servers and I was waiting for 15 minutes in the test server matchmaking.
both is us servers
crimson cedar
Are the NA servers busted on the test server or something? My friend and i have been trying to duo since last night and we cannot find a match at all, on FPP or TPP
tough harbor
try your luck on asia
crimson cedar
Just tried EU and we found a match instantly
NA servers are definitely messed up
@weary warren can you let someone know about this?
slim bramble
@peak halo no dude my friend have same issue with us but dont know how to handle it
viral monolith
Is there a way to report for malicious mic spam?
slim bramble
@peak halo try to restart reset your modem. i fix the problem
peak halo
i did 1 thousand times
celest panther
@viral monolith Contact a mod if that happens again
deep robin
anyone can give me a solution about "server are too busy"?
dense tulip
latent anvil
chrome oriole
Mine just crashed when matchmaking too
viral monolith
@celest panther kk
hidden atlas
You guys remind me of an ant hill after a rock gets thrown at it
The fear and chaos due to a server being unstable is funny
visual tide
ive got a question
viral monolith
@visual tide whats up
visual tide
its kinda off topic, but my display port is not picking up my other monitor and idk what to do?
viral monolith
Does your computer have 2 Display port plugs?
visual tide
well my main monitor is going thru my hdmi
viral monolith
and have you checked the cable on both your computer and on your monitor to make sure everythings secure and in correctly
viral monolith
okay, you have windows right?
visual tide
yes sir
viral monolith
Right click somewhere on your desktop, and Click display settings, then hit the identify button to see if your PC picks up the monitor
visual tide
ill try it real quick
visual tide
no i tried it last, last time i think i unplugged my second monitor and my pc and it worked fine
visual tide
The GeForce gym 1060
viral monolith
GTX
viral monolith
Well your card supports multi monitor
and it has a DP1 1.4 port, an HDMI2.0b and a dual Link DVI
try plugging in the Display port monitor first, reboot, set it as your primary monitor and then plug in the HDMI one
visual tide
i got it working dude, thank you
viral monolith
your welcome 😃
visual tide
i just rebooted my pc and unplugged the dp port and powered it back on
coarse junco
Had you reshade installed by any chance?
tribal hamlet
has anything been figured out about not being able to matchmake in NA?
celest panther
on the test server?
viral monolith
@forest flame any kind of modifactions you or someone else made to your gamefiles
@forest flame because that error is triggered by the new PUBG anticheat
do you happen to have the discord in game overlay setting on in Discord?
See if your antivirus is blocking PUBG
what other programs are you running on your PC when you get the error?
Have you tried to Reinstall PUBG?
Both the regular game and test server
fresh pike
Do you use Nvidia's Freestyle? Or any out of Steam overlays? Afterburner, PrecisionX, RivaTuner, CAM, etc. @forest flame
spark kraken
does anyone else feel like the volume levels are different every time theres an update?
fresh pike
I've never noticed anything.
cedar dune
The live server are down rn can i start the 8.8GB update or wait till the live servers will be online
plain stratus
you can start update
plain stratus
read #📝│patch-notes
gray ridge
Thanks.
nocturne agate
"fail to authenticate from external provider"
worn elbow
how do you guys stop the bike from tipping forward when you hit a small bump?
or avoid it rather
tough harbor
make sure to land on the front tires. if you land it backwards, you'll flip forward to the point of no savings
theres a video on wackyjacky101's channel that might be worth checking out. regarding on bike physics
stone heart
@worn elbow Using your binds to tilt the bike comes a long way
worn elbow
I had to split the binds that were default to space bar. Both ebrake and tilt back were on there so when I tried to tilt back on the floor the game registered the ebrake command and made me stop making the tilt worse.
gaunt lagoon
some kind of error popped up about battle eye and then now servers are busy at the moment
gaunt lagoon
yeah i was getting it also
jagged meadow
my connection is normal i already checked it
gaunt lagoon
now there is this
jagged meadow
ah i also got that before this one pop out
gaunt lagoon
guess they didnt update all there servers?
peak halo
does this patch fix the SEA server>
gaunt lagoon
fxi it?
peak halo
i cant connect
gaunt lagoon
whats wrong with it
peak halo
and i cant find a match
gaunt lagoon
none of us can
jagged meadow
same here
gaunt lagoon
with the bad service version
austere tundra
is 60tick rate on live ??
fading bolt
👋 getting a lot of "server busy" errors when loading in to the game -- you fine folks aware?
fading bolt
also can confirm the battleeye bad service version error
gaunt lagoon
guess they are aware
safe canyon
same here
gaunt lagoon
i just reported it
jagged meadow
so did they reply you ? @gaunt lagoon
gaunt lagoon
yeah they said they are aware of the issue
im guessing they are fixing it
im just playing on test server till its fixed
fading bolt
No twitter updates tho
wise turtle
jagged meadow
again lol
gaunt lagoon
yes they know
wise turtle
jeez
scenic jewel
kind robin
how can i fix this?
signal trail
what the fuck are we supposed to do
scenic jewel
idk
safe canyon
waiting
slender abyss
signal trail
get adam or danjal
tough harbor
they are aware
tender stump
would be great if they would say something
scenic jewel
cool
tough harbor
already reported and being investigated
kind robin
@quick chasm
tough harbor
they did, you guys dont read
novel field
oh cool everyone is having the same issue hahah
scenic jewel
yea
novel field
thats all for me then, night folks!
tender stump
@tough harbor where?
tough harbor
general chat
golden jackal
"Remove battleeye from Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye
Then Verify integrity of game files. Steam redownload Battle Eye service."
quick chasm
Hi guys, try restarting steam
signal trail
ok ill try that
old ermine
lolllsss
woven ravine
perfectly fine now 
viral monolith
why does the 3x scope's colour change from green to red when pressing page up
is it just a colour change or
safe canyon
restarting steam client worked for me
gaunt lagoon
Anyone else notice that there isnt any updates on the leaderboard or career pages when you finish games?
worthy agate
same for me @gaunt lagoon
gaunt lagoon
yeah i just finished second in a 1man squad and still like 10 mins later no updates
safe canyon
1hour later, still no update
thin tartan
My screen is like dis
for the last 15 mins
I can talk to my Team mate through voice, but we both have the screen
fading bolt
I suspect you and thiccpenguin might need to hit the lobby again 😛
In other news, I'm experiencing super long matchmaking times.
thin tartan
i just found dis awesome m24 LOL
#feelsbad
But, sites as pubg.me cant access the servers either
so i think theres a issue there
Gotta leave anyway, life is calling
crimson walrus
hi, i just downloaded PUBG Experimental Server but it keep saying to me servers are too busy try again later , why ?
regal vaporBOT
Sanhok Testing times
TESTING BEGINS:
May 31, 7pm PDT / June 1, 4am CEST / June 1, 11am KST
TESTING ENDS:
June 4, 4am PDT / June 4, 1pm CEST / June 4, 8pm KST
crimson walrus
oh ok
exotic sky
When leaderboards will work again?
toxic ermine
I have been trying to recover 2 missing aviator keys that I bought for almost a week now and have had no luck. Have contacted pubg support and sent multiple screenshots and they just closed my ticket completely this morning after 7 days without fixing the problem. Anyone have any other ideas?
tribal flicker
@toxic ermine yes contact steam support with your evidence or to request a refund.
leaden hinge
Why are people lagging/skipping in the distance?
toxic ermine
@adam I tried that and they told me to contact pubg support
celest panther
Normally in support queues, a closed ticket means it has been actioned.
it could be that it has been dealt with and that the fix is coming.
quick chasm
@toxic ermine have you sent a ticket including screenshot of the purchase history that includes this information on it?
toxic ermine
Yes I have and then they closed my ticket and I recieved nothing as of now
celest panther
!pubgm
regal vaporBOT
If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information: https://support.playbattlegrounds.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
viral monolith
I have a question
Can I'll change location without waiting 40 days?
Like i have a problem now
celest panther
visit that link to ask questions about pubg mobile.
viral monolith
K
fiery coral
why do I keep getting small 25mb updates, 3 times a day, but still have to download 8.8gb when the full update is out? a bit strange tbh and irritating
celest panther
2 entirely unrelated updates
deft frost
@fiery coral The 25mb update is just a small anti-cheat update, where the 8.8gb one is the update.
fiery coral
aight tnx
hasty abyss
This is the first time in a long time. My game has crashed 3 times in less than 10 minutes
I can't even submit the error report
celest panther
Can you check your windows event log and see if anything is mentioned there?
hasty abyss
How do I do that again?
celest panther
click start and type "event viewer"
then go to this part and you should see error messages where "information" is on that shot
hasty abyss
and which ones would you like?
I don't see anything PUBG related per se
There aren't any errors
celest panther
It should include something that mentions a program crashing
hasty abyss
I don't see any of those
I also have some screenshots of some weird visual glitches in game
celest panther
the source column should say "application error"
so filter by that, then look for the timestamps
hasty abyss
Nothing today
vapid summit
Since yesterday when there was one small 26.2 MB update I am getting a bug report before I even start the game... Before I start PUBG I always have to go to steam > pubg > properties > verify integrity of game files...
Once it´s done it tells me that there was something wrong with one file and it downloads the same 26.2 MB file from yesterday...
I have to do this process every time I want to play PUBG... What´s wrong?
celest panther
Sounds like there might be an issue with steam on your end
can you clear out your steam downloads cache and see if the issue persists?
vapid summit
Ok, so I cleared the cache but I will know if it works when I restart my PC. But if it works, thank you in advance 😉 If not, at least you tried to help 😄
steel shoal
Could my friend @timber thicket get helped in "General" Chat ?
celest panther
He hasn't asked for any help?
deep rune
hey, I haven;t been able to queue up for FPP solo for about 2 months
doesnt matter what map, what server, what time of day: nothing works. always stuck on STARTED MATCHMAKING with the spinning icon and no error. what gives? duo and squad work fine
tough harbor
2 months is just excessive. what region are you queuing on?
timber thicket
@celest panther I couldn't, sorry had to renew my service to verify my phone number. But I'm here now. How do I speak to you directly if possible?
iron bluff
celest panther
Whats up @iron bluff
deep rune
@tough harbor NA mostly but like i said none of the others work
i HATE TPP but its all i can do when i solo
EDIT: i have windows firewall disabled same with antivirus.
EDIT2: I can only find 1 reddit post replicating my problem. Seems like NA, SEA and OA servers dont work, but EU does. Guess ive got to deal with a high ping to play the gamemode i want.
raven sand
russia
raven sand
Eu
celest panther
Swap to the RU region in the bottom right
raven sand
celest panther
Restart the game
celest panther
Suggests to me that there is a problem with your internet connection. Its also possible this is an extension of the recent problems regarding IP blocking
Verify you game cache, and if that doesnt work raise a ticket with support
jagged meadow
i have a good steam
and i got dc from the game
and when i want to reconnect it's said that my connection failed?
???
celest panther
Restart the game
static zealot
Anyone know how to fix microphone is disabled on iPhone pubg? I’ve clicked the button several times and mic is on in the iPhone settings itself
white swan
This update made the frame drops worse....... lmfao
tough harbor
works differently for different players. for me yeah, drops still there
but atleast server are quite better now
white swan
Servers are worse rubber banding like crazy. months now
tough harbor
not for me. on SEA pretty fine
white swan
This game is a pile of shit unplayable for nearly two months
tough harbor
sorry to hear that
stone heart
@white swan If you're having rubberbanding it's not the servers causing it, just saying.
Troubleshoot your connection; Make sure you're not playing over WiFi, how far way from the selected regions servers do you live? I would suggest you to test your connection speed, ping and jitter. If your connection isn't stable enough, you're bound to have issues.
white swan
Just like they said the frame drops isn't a server / client issue. My connection is 301 mbps with a 11 pin. Hard wired.
I select NA and I live in NA
stone heart
Well, if it was a server issue everyone would be having rubberbanding, which isn't the case.
And you just said you've had it for two months(?)
white swan
Frame drops for two months yes.
stone heart
Frame drops is a game issue which they are working on.
And it only seem to affect some people, which is why the survey to collect data was created.
white swan
Soo rubber banding could only affect some people...
Considering frame drops only affected some people and that wasn't take seriously until month later.
I am just saying why am I rubber banding with 301 mbps / 11 ping.
white swan
To my internet provider
tough harbor
record your gameplay of rubberbanding?
white swan
I am not wasn't my time, I recorded my frame drops for that to be ignored for a solid month. lol
tough harbor
not frame drops. we know full well of that
i want to see that rubberbanding of yours
tough harbor
to see how it actually is.
stone heart
I just did a ping test to my own provider, it reports <1ms.
white swan
I am skipping around the map, I load up any other game no issue.
tough harbor
if its severely rubberbanding to the point of 'unplayable' like you stated (or during the 1.0 release) then the community team will surely appreciate the proof
and they'll take serious action towards it
white swan
I have heard that before @tough harbor I am not going to go out of my way to record a video upload it and post it to be ignored.
twin canopy
consistently having the game crass post match
have a friend having the same
issue
we're both running AMD Ryzen 5
have disabled windows defender and steam overlay
celest panther
@twin canopy Can you take a look at your event viewer for me?
twin canopy
sure, will do after this match
celest panther
when the game crashed last there should be an entry at the time stamp.
twin canopy
@celest panther not seeing much. which section would it be under?
only thing I see is DllHost (15224,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.
celest panther
twin canopy
there's nothing recent
celest panther
hmm
I felt for sure i was on to something with that
are your ryzen chips overclocked?
celest panther
Ah, thats good
make sure to submit it each time then
that box means its not the crash i thought it might be
celest panther
Yea, always send it if you can.
the more data they get, the greater the chance they can gather enough information to work out whats causing it
twin canopy
sometimes crashes on launch as well
celest panther
did it only start in this recent patch?
celest panther
the launch crashes, do they give the regular crash box too?
twin canopy
yup
celest panther
ok, so despite it crashing these are "good" crashes
it means its easier to locate
twin canopy
just got an upload error
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 52.78.101.187:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at BroCrashReporter.FormUpload.UploadThreadMain()
trying to report
celest panther
Have you been through the troubleshooting checklist already?
twin canopy
seems that it may be related to having someone in my lobby? just had him leave and the game launched just fine
I did a while ago, but happy to do so again
celest panther
can't hurt to see if its a recent change
are you running the latest drivers/version of windows?
celest panther
celest panther
Good luck!
rotund oracle
Bi
coarse junco
@grand temple watch your words!
send me a screenshot in private and don't accuse someone in public!
swift coral
shoutout to the guy that reconized me
deep rune
still having issues solo queuing in FPP. TPP works fine, before only EU worked now no servers work (been like this for 2 months)
another issue is my voice chat doesnt work. my friend in discord will talk in game chat and I can hear him in game and in discord as he replies to people in the server, but I cannot hear those people he's replying too and idk if they can hear me.
tall osprey
having major audio issues after the new update everything sounds like it is at half volume and iv got everything turned up
slate geyser
Keep getting "Matching failed" 😦
rancid spade
same
slate geyser
I need my PUBG fix!
deep rune
@slate geyser @rancid spade @twilit herald i hade those issues to a moment ago, verifying cache didnt fix nor did swapping servers but after a pc reset im in a game
slate geyser
seems fixed now anyway lol
sturdy scarab
i still cant match make into a duo game
celest panther
what platform are you on, which region are you connecting to, are you matchmaking with all maps and which region are you in?
celest panther
Right, theres your reason for it taking its time
the test server population is pretty low
sturdy scarab
Also tried playing on regular server
we switched because we thought regular might be down
celest panther
thgeres about 3100 playing the test server total right now
so queue times will be sketchy
the main server was working fine for me a moment ago
spark kraken
game crashed on first launch, and couldnt upload the crash report because of an invalid ip address
wasnt quick enough to capture the error message
zenith horizon
Has matchmaking for FPP on EU servers for xbox been disabled? Can't get in any games
candid mason
can't get in any games, solo duo or squad, as and sea
celest panther
test server or live?
celest panther
Which region are you connecting from and are you matchmaking all maps or just 1?
candid mason
i tried restart lobby and restart steam with no avail
spark kraken
game crashed 3 times in a row
candid mason
im from sea, all maps
celest panther
@spark kraken did you get the error message box pop up?
spark kraken
yep
celest panther
@candid mason FPP?
spark kraken
i submit them every time
candid mason
yep fpp
celest panther
There is a known issue regarding FPP in OCE atm
I believe i saw something about it somewhere but for the life of me can't find it right now.
candid mason
ok thanks for the help
celest panther
TPP should be ok, give that a whirl
spark kraken
game crashed after that match
and then again on repen
third consecutive crash
@celest panther i'm submitting the crash reports but this is a ongoing thing
is there anything else i can do?
celest panther
without know whats causing it I'm going to struggle.
spark kraken
I mean is there any other way that i can report this than this discord and the upload crash report
celest panther
You could try rolling back your drivers. I'm not getting any crashes on the latest windows 10 update and driver version 931.35 for nvidia.
spark kraken
fourth consecutive crash
celest panther
which gpu do you have?
spark kraken
gigabyte 1080
celest panther
Try these drivers http://www.nvidia.com/download/driverResults.aspx/132845/en-us
clean out your old ones and roll back to these, see if your crashes improve.
ive got a 1080 too
spark kraken
that is the driver I am on
spark kraken
so no way to get in touch with the developers and say "im having this one specific problem over and over"?
Im asking if theres a route you would recommend
@celest panther is there anything you would recommend?
celest panther
You can raise a support ticket and outline your problem there
also you could try the steps listed here -> https://forums.playbattlegrounds.com/topic/181292-read-me-first-troubleshooting-steps/
most are fairly generic, but thats the first thing support will ask you to do usually anyway
celest panther
A forum post outlining your issue using the template at the bottom would be a good idea too
celest panther
obviously I cant guarantee anyone can suggest a fix, but the more people log their problems, the easier it is to identify issues.
spark kraken
Yeah
celest panther
its the ones who stay quiet while having a problem that are the frustrating ones
errant epoch
There's a bug I've experienced twice now, I tried opening up experimental server, because I thought Sanhok was live, so I closed it down again and launched normal Pubg, then it just says "Failed to initialize Steam", and I have to restart the game for it to fix
celest panther
Its possible that the experimental client wasn't completely closed down when you started up the live
civic plinth
I just bought 4 keys and a parachute and did not receive keys or chute. just lost 15$
tribal flicker
@civic plinth Im sorry to hear that, please message our customer support with a picture of your steam purchase like this.
night path
What should I do?
smoky grotto
Alt+f4 then relaunch
night path
Ok
tribal flicker
@night path can you restart steam to see if the problem persists
or maybe a simple alt f4
smoky grotto
:P
smoky grotto
Ayy