🤝│community-troubleshooting

[ivory ingot]

and give them help if issues like thats occur and the solution is

[sullen latch]

Yes bro

thanks

fr

[ivory ingot]

you're welcome bro

[sullen latch]

thanks @ivory ingot

[ivory ingot]

you're welcome bro

thanks to @sullen latch @jongjava
its OS windows 11 spesific problems related with windows security setting thats prevent to zksvc not running correctly
alright next

[vast vapor]

Thanks for helping figure that out! If you could write up the problem and the solution in one post, we can ask a moderator to pin the post so it's easier for others to find.

You can take a look at some of the other pinned messages to see how those get written.

[crimson peak]

what do you mean?

[vast vapor]

I think they're asking for a Discord bot.

For doing things in the Discord, like sharing a player's stats, that kind of thing.

[neat wasp]

been a while with this error msg now

[smoky timber]

we all have it i think it is a global issue

but idk when they are going to fix it..

[vast vapor]

They're working on it.

They're probably applying the fix for this now.

[cloud tapir]

how long?

[vast vapor]

Don't own a time machine, or I'd tell ya. We'll both have to find out when it's done.

[cloud tapir]

ahhh okey

tq

[vast vapor]

But also see #🎺│service-announcements . Looks like it'll be another 80 minutes before it's up again.

[dreamy dew]

hey guys i got a question about the new update ... i got a 20gb update while my friend got just 8 gb to download .. how

[wise totem]

do you play on epic

usually steam downloads just the missing stuff, hence the 8gb and epic works a bit different patching what looks like more

[dreamy dew]

no , on steam

and am not missing any prior updates , i was playing yesterday

[obtuse radish]

Nice internet Damn

[wise totem]

that just looks like the whole game is downloading, odd

[obtuse radish]

Might just be verifying data, when i update pubg it usually does that too.

You could perhaps try and clear your download cache, but i don't think thats the problem.

[dreamy dew]

exactly ... almost every update i end up downloading almost the whole game idk why ... and am not missing any updates i was playing normally yesterday

[dreamy dew]

it's called "Algeria"

[sullen latch]

there is an update?

[dreamy dew]

yea

[sullen latch]

how many gb

[dreamy dew]

it's supposed to be 8 something .. but i got 20

[sullen latch]

oh

[tender dagger]

the mission consequitive wins not working again?

[potent lily]

Just read community troubleshooting and not the search part

[sullen blade]

there is no such troubleshooting for this problem from pinned messages

[potent lily]

Also says search the channel

Key words

Initializing

Stuck

[sullen blade]

i've tried everything expect windows reinstall

still not working.

it worked like 3 times at one point, then it does the same shit

[eternal sable]

Im experiencing game crashing at bootup, never happened before now it keeps crashing on every bootup.

Only my client or something that more are experiencing ?

[elfin dove]

Is anything known about the ping on the servers? I have over 130 ping on every server

[vast vapor]

If you mean for the 1 v 1 arena, we got the mission completed by doing win streak 3 wins in a row. It's bugged. 😅

[ivory ingot]

sorry for late reply i'm new on discord btw.. may be bro @sullen latch would post its since he who experiencing those issue and had already known and fixed thats. i just help him to figured out. i have no issue according btw. (i currently not using windows 11 nor windows defender)..

[crimson peak]

Peak 69 Mbps xd

[tame stirrup]

anyone know how to fix network lag detected ?

[quick tree]

Anyone else stuck at this loading screen

tried restarting 3 times now

[ornate gulch]

大乔孙策英雄免费送！复制本段文字，打开Honor of Kings，立得英雄兑换积分！我的邀请码：--9VB4RR99GY--[[lPWlX7nrJsDYAymKKVrHxvSTEHxvSTE ]]

[potent lily]

Yeah that’s super fun

[vague mortar]

Does anyone notice the sounds seems little bit quiter?

[vagrant cradle]

Hi

Is Windows matter for PUBG?

I was getting so much High CPU usage with Gtx 1650 and i3 12100 f

After starting the match within 1-2 minutes, cpu went from 50% use to 100% .

I think Battle Eye anti cheat causes this Because My windows 10 is Cracked version ?

Please , Answer me anyone

Should I need to activate Windows Product Key ?

[sly zinc]

I think it's your PC lol not windows

[vagrant cradle]

It can run Battlefield 2042 and COD warzone at 60-80 FPS and CPU usage is only 70-80% max in those games.
That only happens in PUBG after update. When I came back to gaming after uni break.
Last year, I remember CPU usage in pubg was only 30-50% in large area

[sly zinc]

Pubg is not an optimized game ...

you cannot compare them lol

[jovial night]

I can't select map in EU :/

[sly zinc]

there is none since 2018?

[potent lily]

That’s not an issue to troubleshoot.

That’s just the region

[jovial night]

Thats big issue

Other players Can select but i cant

[sly zinc]

no thats better

cus if not there would be shitty matchmaking

[potent lily]

It’s not an issue the community can troubleshoot other than VPN elsewhere

[jovial night]

IT is, Asia Can and i cant

[sly zinc]

yeah cus they got more players

...

[potent lily]

I don’t think you understand what community troubleshooting is

[vast vapor]

It's just the way it is in your region. It's not an issue that can be trouble-shot; it's a decision Krafton made years ago. So the best thing you can do is to express your opinion about it in one of the threads in #1014184851978604604 that have been opened to request that map selection be restored in your region. (Search the #1014184851978604604 channel to find those threads rather than starting a redundant thread.) That's where your voice will be heard, as the moderators read the feedback and pass it along to the PUBG team eventually.

[drowsy zealot]

does the rank badge next to my username here on discord update automatically after i rank up?

[potent lily]

It doesn’t

You gotta go back into the rank badges or dm a moderator to change it

[drowsy zealot]

oh okay thanks

who should I dm for this since I don’t see any mods here?

[potent lily]

#🏆│rank-badge-requests try there n wait maybe an hour or so then dm

(Haven’t had much luck dming mods myself since the change)

[drowsy zealot]

alright

[undone thunder]

@PUBG, did ya just wipe my account? Can't sign in to pubg..

[wise totem]

don't think that happens

like, ever

[undone thunder]

I get grey screen as soon as I connect to it.

Am I banned or something?

[potent lily]

It would tell you

[undone thunder]

It didn't show up, just stuck on grey screen when I sign in.

[uneven kernel]

that must be related to your connection

[undone thunder]

My connection is fine and I'm on other account which is good. But still can't sign in to mine.

[uneven kernel]

didn't say your connection is not fine - even if your connection is fine you are having this issue

change your connection to see if it's still the same or try the method in pinned messages

[jovial night]

Still nobody reads my feed back

[potent lily]

The mods will eventually, that’s how they pass along what the community wants. If there’s high praise or multiple views they pass along

[undone thunder]

So I still cant sign in on my account but other account is fine on my Xbox. Still get grey screen.

Yep still grey screen.

[versed flare]

Guys why my microphone doesn't work on game? Before the sound from the back now the microphone doesn't work.
PS: in other games/apps it works.

[regal vapor]

See the pinned messages in the #🤝│community-troubleshooting channel for common troubleshooting steps. Search the channel history for your issue to see what other users have tried.

https://cdn.discordapp.com/attachments/489122230127558682/1181723905531060314/pinned_messages_button.jpg?ex=65821926&is=656fa426&hm=698882d12f719fd41a5c6fd77c45ac0f6f92496a88da2af73b8949b821093eed&

[wise totem]

What do you mean grey screen, what platform, and at what point?

Is it the smoke screen when the game loads and is this on pc or what is it

[undone thunder]

On Xbox, lanauched then connected but won't sign in, get the grey screen with smoke.

[storm hazel]

Whenever I open the game, it says "Running" but most of the time the game doesn't open. When I open it again, the screen is black or the animation of the wash is on. When I return to the lobby, it is black. Sometimes the game opens in 1/2 minute. What is the solution to this? on pc, from Bangladesh

[vast vapor]

People in this channel have identified this as a problem with not being able to connect to the server. See the pins and search the channel for how those users solved the problem.

[tropic mica]

Hello i need to fix ARS authentication
I already text the company but no response

[gray narwhal]

hello i got banned for no reason, Support team please contact me ASAP im not able to play in next two days, Kind Regards PolskaPL

[potent lily]

You gotta contact support

Support doesn’t contact you

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[gray narwhal]

I tried, I can't do anything

[gray narwhal]

steam PUBG support I can't register, no email

[regal vapor]

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

• https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
• https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
• https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest

[potent lily]

No one can help you here

[potent lily]

Okay

[gray narwhal]

I tried, it was sent

[potent lily]

Good

They’re not an instant response team so you gotta wait

I get no patience

[viral monolith]

xd

[ionic cedar]

Hi, i can't join to #⚔️│1vs1-missions.
"no access" by friend link too

[potent lily]

Get roles

[ionic cedar]

There #📫│role-select ?

[potent lily]

#1339900476870627561

#1339900384436682802

[copper trout]

hello, I would like some advice, if I set a custom resolution in nvidia, e.g. 1920*1440 (2128x1440), I turn on PUBG, but I still have the default res in the game. Anyone have any advice?

[undone thunder]

Still can't sign in on my Xbox to pubg and other accounts is fine on it. So am I banned? It didn't show up on screen as soon as I signed in, still grey screen smoke

[potent lily]

Contact support never heard of that issue

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[undone thunder]

Can't find support

[vast vapor]

The address is directly above your post (and directly below the one you're replying to).

[potent lily]

There something to fix here

Odd channel

[gentle jay]

is it just me or does the game crash more often? just crashed and couldnt rejoyn without crashing again. After verifying my files and downloading stuff thats missing, i start the game and it says i should check it again couse sth is broken.

[jade jacinth]

Anyone have a valid discord link to pubg mobile

[regal vapor]

This is the Official PUBG:Battlegrounds Discord for PC, Xbox, and PlayStation.
We do not provide support for PUBG Mobile.
Please visit the official PUBG Mobile Discord server: https://discord.gg/pubgmobile

[cosmic valve]

any1 here?

[drowsy basin]

hola hay alguien que pueda dar soporte aca?

hay un anticheat que banea a jugadores por programas externos que no tienen nada que ver con el juego

zakynthons

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[sly zinc]

And where is the problem?

[mint robin]

Anyone here encountering Error "You need to update your game client", I have my steam updated though

[wise totem]

maybe close steam and restart it and verify integrity of game files too

try launch after

[regal vapor]

Only communicate in English. The only exception are language specific channels which can be unlocked through #🌎│language-select.

[unborn estuary]

Zakynthons is a Anti-Cheat from PUBG.

[eternal mango]

hello
any ideas how to increase footsteps sounds without blowing my ears during a red zone or firing?

[potent lily]

Many have talked about soundlock

I’d try searching the server for soundlock

[lost reef]

Play with IEM’s using loudness option in windows

[eternal mango]

thanks ill try it

[eternal mango]

thank you

[river sun]

my contraband is not showing please help steam verify did not work

[lavish gorge]

can someone from krafton help me. i salvaged my pan skin from the step up program because i wanted the schmatics and i didnt know i had to equip it for the challenge first. i just want to get the challenge completed for the lobby since i already have the other 3.

[wise totem]

https://support.pubg.com/hc/en-us/requests/new create a ticket for support say you want it back

however you need the 3 schems and 800 poly you got for it

purchases / refunds as issue and in the message part go straight to the point say you want Small Item Recovery Service for [insert pan name here]

[lavish gorge]

thank you

[wise totem]

they're usually pretty quick with these queries so you'll def get it before it ends

[vast vapor]

Or you can use the self-service recovery site:
https://www.pubgselfservice.com/home
That's usually the quickest way to undo something like that. (Presuming you haven't spent the schematics & polymers yet.)

Of course, run it through Google Translate (or use Chrome, which has it built in).

[cyan swallow]

I keep getting battle eye corrupt data randomly every 3 matches or so, i reinstalled battle eye, verified... i have nothing else running. Any Fixes?

[old mica]

Xbox

After update, I keep getting an error. Could not connect

[vague thorn]

Same here

[storm hazel]

after installing fresh, this is showing rn. what to do?

[echo field]

update your computer's drivers (with driver booster, for example) and then restart your computer.

[storm hazel]

If there any way to know which driver specifically has the problem? Because it showing my all the drivers are up to date

[white parrot]

Good evening, is it possible to get back some progressive skin that you have destroyed?

[wise totem]

yes if it happened within the last 12 months and you have the materials for the exchange

[white parrot]

and how do I do this?

[wise totem]

#🤝│community-troubleshooting message here or #🤝│community-troubleshooting message here

2 ways

up to you

[white parrot]

ty very much

When does it open? partner program

[ivory ingot]

hmm.. now its consume more Memory (RAM) Resources than before

and other more.. is someone already experiencing with cheaters in 2025? its really annoying... idc if they're content creator/ytuber or public figure or etc those were using its. so just get them all banned.

[viral monolith]

I have an issue connecting to the game, im always stuck in startup loading screen... any fixes?

[meager canyon]

why the game doesn't appear? i already waiting for more than 10 minutes

on task manager, the PUBG Launcher only uses few of RAM

@regal vapor

i already reverify integrity of the game on steam too btw

[meager canyon]

finally i can launch the game

thanks pubg

[viral monolith]

how did u fix@meager canyon

[meager canyon]

idk, i just leave the game launching, after about more than 10 mins of afk, im back to check my laptop
and i check the task manager, the TSLGame finally appeared and uses disk

try restart ur pc i think

[viral monolith]

I have a diff issue tho, the game launches fine but never loads into lobby

[shell surge]

does the intro video play and then you get stuck?

[viral monolith]

yes

https://www.reddit.com/r/PUBG/comments/1d66fis/pubg_pc_black_screen_issue_with_no_lobby_visible/

i have same issue as this guy

[tulip star]

Could always try removing the launch trailer from files?

[viral monolith]

I believe its a network issue, using exitlag works.

[tulip star]

Ahhhh that’s savage so you have to permanently use VPN do you not have stable internet?

[viral monolith]

i used it once then disabled it, still works somehow

i also restarted my router and waited 10 secs

[sinful crater]

any1 know why i got banned 72h for no reason? im not using any sus program, and always scan my pc with antivirus weekly, uhmm a software mouse like razer synapse can trigger the anticheat btw?

[tulip star]

It’s 72hr not perma probs have had multiple reports so now sounds like account is under investigation if nothing looks abnormal wouldn’t stress it, it’s only 72hr

[sinful crater]

alright ty

[vast vapor]

Yes, macros and things like that can trigger a temp ban.

[regal vapor]

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

• https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
• https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
• https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest

[sinful crater]

i never actived the macro feature and idk how it works too, just settings some dpi, but lets we see.. i already sent a ticket

[sullen pendant]

Any1 know this trouble

Can't enter game

[humble sluice]

Probably your anti-virus blocking the loading of it or some sort of corruption requiring a reinstall of pubg

[vast vapor]

Don't just repost here. The advice was to search the channel history.

[cloud tapir]

can someone tell wht how to fix it?

[worldly quiver]

Use ur mobile internet for launching

After log in go back to your home wifi

[cloud tapir]

.... i think i cant....

bcs im using LAN

[meager canyon]

i got the same issue im facing from yesterday,
the game wasn't launching

on task manager, only PUBG Launcher on here, no TSLGame and another component of pubg
its only using few of RAM, pls fix this @regal vapor

3 hours ago i still can login and play the game

[thorn gulch]

who knows how to fix this?
im just wanna take free drop from
heavy fire event

[thorn gulch]

Does anyone know how to make the event open in another browser?

[thorn gulch]

everything is simple because of the browser, download another browser by type (Chorme) then go to “Windows settings - application - default application - install the browser you downloaded” go to the game and try

[rain tiger]

same problem here with programm that only increases volume; Letasoft sound booster.

I have a headset in wireless with it's stick connected to mainboards toslink. With my EQ i have to boost it with 500% which i have to do for everything

'file block can be ignored' - thanks devs

boosting volume tried also via EQ Apo, only boost weapon sounds. Without steps I'm not able to play this way. Would hurt feelings if i loose a cause of it.

naaahhh weapons are louder than everything else straight up. At least via toslink

i guess at least

[lost reef]

Something new
I got kicked from a game today because of a battle eye issue
Had to relaunch 8 times to get it to work
First battleye issue I’ve had in a few years

[lost reef]

Loudness audio setting in windows helps

For years I used a creative labs AE5 soundcard with Seinheisser cans
In creative software I used direct mode
Sounded great, but finding the weapons/ footsteps sweat spot was kinda a bit to loud
I bought a IFI V2 dac and Arete fresh reviews IEM’s
When I use loudness in windows, I can hear and pinpoint footsteps better than ever without my ears hurting every time a gun is fired

[lost reef]

Looks like a yellow Elon Musk 😭

[uncut canopy]

my game dont start stock in this thing anyone know this problem ?

[vast vapor]

Many people, yes. Search the channel for the solutions they found.

[steep narwhal]

Anyone has fps, lag issues last 2 3 days?
R5 5600x, rx 6600xt,16gb 3200

[quiet pebble]

Same, I had to stop it in steam and launch it 2 more times
Also First matches after launch shows connection timed out and cant enter
do you have this issue?

cant enter a match its stuck on this screen

and then TADAAA

[primal depot]

My bottleneck is my CPU tho

You can always configure your graphics to fit your cpu gpu and ram specs

FPS is always choppy for me even with a ryzen 5 and 4060

Unstable 60, dropping to 45

My settings are average i would say

[sly zinc]

Ryzen 5 with and rtx 4060 should get you def more then 60 fps lol

What ryzen do you have xd

[ivory ingot]

hmm sometime its happen again memory usage to high

after restarting the game its normal again

[half wadi]

Please help me to fix this

[astral jasper]

Hopefully someone here has a answer to this issue I'm facing. All of my settings are where they are suppose to be. Everything was good up until last night. I was waiting in the lobby for my friends to have a open spot in their 4 player squad for about 3 & 1/2 hours. I didn't play a match, I just sat on the lobby and waited. When a spot finally opened up and they joined me, I wasn't able to ready-up. I can ready up in solo, duo and 3 player squads but not 4 player squads. I discovered that this only affects the friends I was trying to play with. If 3 different friends join me or I join them and form a 4 player squad I can ready up no problem. If it's the friends I was trying to play with, it won't let me play teams of 4 with them.
I tried restarting the game, hard restarting the system, unstalled and reinstall the game and it won't let me ready up with 4 players in the lobby.
Anyone know why or have a solution?

[rain tiger]

recent update = my volume booster already functions again. So those 'app blocked' thing now is gone i guess

[trail vine]

Frags don’t show countdown to explode when u pull pin on them ALOT of times .

[wise totem]

they only show in normal matches, never in ranked

[trail vine]

Oh

[ebon gorge]

I can run RDR 2 On medium settings on 60 fps, but pubg lags on lowest possible settings in lobby... why?

[oak vale]

I won 1000 gcoin from the 1vs1 event, but why didn't it arrive in my account? who can help?

[uneven kernel]

I've told you why on #💬│genel-sohbet what's the point of spamming the same message in every channel if you are not going to read lol

[oak vale]

sorry I didnt see your other message

[sour saddle]

why the hud of the health bar and magazine is missing ?

[steep narwhal]

Anyone elses workshop not showing anything except keys?

[uneven kernel]

where are you from

[steep narwhal]

Croatia

[viral monolith]

That depends on your country?

[uneven kernel]

Some countries cannot use hideout or open workshop chests like Netherlands, Belgium but not sure about Croatia

[viral monolith]

Yes but you can still craft items

and open chests

Only thing that's not working is crate and g-coins on hideout anything else you can do

and ofc buying bp

[rich arrow]

omg it just went in to maintenance mode. i was opening contraband, saw the nice big crate with yellow card inside and before i click it went to maintenance mode. IGN ExxosGcU

Will it reset or stay the same?

[vast vapor]

You should have whatever item was in the box when you are allowed to log in again.

(It'll just be in your inventory.)

[distant fjord]

When is server going back up? Does anyone know please?

[vast vapor]

See here: #🎺│service-announcements message

[steady raven]

Where I can ask questions regarding using PUBG API ? Is somewhere official discord for PUBG developers ?

[tender thicket]

anyone else having problems launching pubg i know they did update yesterday played no problems now its crashing right after launching

not even making it past intro before game crashes

[vast vapor]

Unfortunately, no, not here. A search of the server for "pubg api" does reveal some posts, though, that might be useful to you.

[robust grove]

Since the Sanhok Update i still have frame drops and micro stutter problems, anyone else?

[wheat nest]

anyone knows what's those black lines on textures? happens a lot and on every kind of decals, ground, walls etc. mostly seen on far ranges in scopes being kinda distractive. maybe some option in graphics settings can fix that?

[cloud saffron]

what are your settings

i personally run ultra textures and effects, rest is very low
100 render scale
motion blur on
vsync on

[wheat nest]

AA on medium and textures on high, everything else on very low

[cloud saffron]

hm

you know what you could try

go in here

C:\Users%username%\AppData\Local\NVIDIA

delete the GLCache folder

C:\Users%username%\AppData\LocalLow\NVIDIA\PerDriverVersion

delete DXCache here

so

do note this will make your games have microstutters

because you deleted the shader cache from all games

but it may fix your graphical bugs

that is if you use nvidia

[wheat nest]

nvm that was post-proccesing issue, had to change nvidia settings

[cloud saffron]

gg

dude its just

pointless to mess with nvidia settings

game is cpu bound not gpu

if you have atleast 3050/3060 you dont even need to "optimize" gpu bound stuff imo

but yet yes the game is still unoptimized

pubg 2017 runs better on ultra for me than current pubg

[mint lance]

Hello, which nvidia settings did you change exactly?

[loud lava]

Someone else having this problem today? Im from Brazil and cant play right now

[frail sparrow]

anyone knows how to fix this bug where the weapon / health bar UI is just missing for some reason? even reinstalling didnt fix it, btw in training mode everything works fine but as soon as as i enter a match it goes back to this

also, it wont show the zone area or where i am supposed to go, or any other map marks

[uneven kernel]

press ctrl shift u maybe ui bugged fixes it

[frail sparrow]

already tried it didnt change anything

[uneven kernel]

ngl i have never seen anyone having this issue before

[wise totem]

custom res? @frail sparrow

[frail sparrow]

nope i had the default settings

[wise totem]

weird

happens for custom resolution

[versed lintel]

my game becomes blurry when i rotate or run and idk why at the beginning i also had this problem then i did smth in my amd adrenaline software but i dont know what i did smn know what i can do?

this is when i turn

this is when i stand still so idk

[ruby basin]

Hey pubg boys why is my game only half loading up, I’m staring at a smoky screen

Ah it’s cuz I installed cudda for deep learning models it’s basically had bum sex with my game drivers

[sage lion]

hello

help

mobile authenticator is not working

to activate account

[winged osprey]

Hi, i'm the only one to have some issues with the Motorcycle air control ? Like nothing happens when i'm pressing L CTRL or SpaceBar in the air.. I've tried to remove keybinds but no solution for me. I lost a game so stupidly yesterday lmao

[lost reef]

Is motion blur on?

[versed lintel]

ye

[lost reef]

Turn it off

[vast vapor]

Haven't seen that one yet. Motorcycle pitch controls worked for me within the last couple days. Next troubleshooting steps are probably to check your file integrity via Steam, then do a clean reinstall, then contact Support (each step if the last didn't fix it).

[topaz token]

Anyone not gotten their gcoin for the week 1 1v1 mission?

[crimson jay]

guys , i wanna ask question , in the arabian community there is a guy who helping his own friends to win in the events he make , he let only his friend and ignoring the others , is there is a way to report him to pubg off Disc ?

he banned me after i exposed him , so i wanna help if any admin here can tell me how to report him , thank you

[vast vapor]

Either contact support directly (see below), or DM @devout mesa or @tiny bobcat .

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[crimson jay]

thank you

[tawny bay]

whenever i export video the sound is scrambled

[wise totem]

ye replay exporting stuff is not the greatest

probably better off recording with other stuff while playing

[lime lion]

any idea why i have lagg after the new update? a year ago i used to get 250+ fps now i bearly get 100fps...

[radiant orbit]

Im having a similar issue, few days ago my fps was fine now im getting sub 30s. I have tried everything in the performance guide on pubgs website and still nothing has improved. Not sure what else I can do.

[topaz token]

Anyone not gotten their gcoin for the week 1 1v1 mission?

[soft oxide]

#💬│general-chat message

[topaz token]

'ppreciate that!

[radiant orbit]

Still looking for any help with this

[viral nebula]

@regal vapor even after my name was shortlisted as a winner in the event yet i didn't receive the event reward, from the 1v1 arcade 2nd mission

[sinful thorn]

@viral nebula same tho

[serene spruce]

Could anyone tell me what's the highest polling rate that is supported in pubg so I don't go more than it'd work

[viral monolith]

8k, but I don't recommend going above 1k

[serene spruce]

Well I got literally a endgame setup and I'll use it at it's full potential it hasn't affected me yet haven't felt any drops stutters or anything weird on 8k

[viral monolith]

It doesn't matter how good your PC is it will effect you and the difference isn't even noticable to the human eye

This is the difference

[queen timber]

On console on ps5 while in a car passenger I have custom controller preset
On L2 I have aim/ads when I try to aim from inside a car as passenger I can only ads I can't aim with a scope and sometimes it's stuck also

Did anyone have the same issue?

[glossy storm]

I'm not, but one of my friends is having the same issue. Have you figured out any fixes for it yet?

[radiant orbit]

Anyone figure out the fps drop issue? The update killed this game and its unplayable for me.

[lost spear]

I just can't play anymore
Reinstalled the game, closed everything that was in the background, verified all files, checked if the anti-cheat was running and it is
I don't know what else to do, I only have discord (overlay disabled) and steam opened

[radiant orbit]

one of my friends told me to check my windows power plan, you should too. Make sure its set to max preformance insted of balance. Windows update swapped it to balance for quite a few people and well if its in balanced it could not be running the entire AC and giving you that error.

Love this for me, recent update has me crashing constantly.

@devout mesa any tips? ive reinstalled, verified files, followed the online guides, NOTHING. No responce from my emails to the support team im at my last hope. Full AMD system here....

[devout mesa]

All other drivers and updates have been installed? GPU, Windows?

[lapis pine]

im getting all the time this error and can't join game. what might be problem if I updated drivers?

P.s. video card and everything is almost new. 3 months old PC

[sly zinc]

Use ddu and reinstall them

[lost spear]

I'll give it a try, but the zankythos and battle-eye were running all the times this error happened

[radiant orbit]

Yessir.

[devout mesa]

If you can test reverting to the previous GPU update or try to install the game on a different hard drive would be good troubleshooting steps.

Unfortunately, if you've made sure that everything is up-to-date on top of reinstalling, that's as much as I can suggest.

You can also try a complete clean reinstall - #🤝│community-troubleshooting message

[radiant orbit]

I updated the drivers due to this, so i have tested on both version already

[radiant orbit]

Fixed my issues. PCIE cable came loose.

[lost spear]

Nope, it was in High Performance already

it's frustrating, it started few updates ago... Initially it was only my first match that gave me the Anti-cheat error, then after re-opening the game I could play for hours with no problem until the next windows reboot
Now it has gone downhill to every 1.5 matches, and worst part is it kicks me out of the match mid game

[neon storm]

dont work with pubg pc, problem server?

[vast vapor]

That's great! Always nice to figure out (and fix) the cause of a problem.

[vast vapor]

Usually a failure of communication between client and server. Search this channel for solutions.

[jolly sky]

Mods do we have any idea what the current outage is? I realize it just happened within the last 20 or so mins.

[vast vapor]

It's probably a client-side issue, as nothing's been posted on the support twitter.
https://x.com/PUBG_Support

(And there'd be a ton more people complaining here if it were a system-wide outage.)

[jolly sky]

See general chat - there are complaints.

HollywoodBob and vsnz both had some issues too

[late remnant]

Same here

[vast vapor]

Ah; okay - that's new. I'll try logging in

[late remnant]

After like 5 mins of trying to join my team for an IBR

I'm the only one having this issue in my squad. Tried pub restart, PC restart, verifying files (no issues found). Anything else worth trying?

[acoustic lance]

I'm getting that error too

[grave ibex]

My match ended suddenly with a message that I lost internet connection. My internet connection was OK. Now when I go to start a match it's stuck in the loading screen for the match - the helmet icon in the bottom right is animating like it's loading, but never seems to actually load (tried twice)

[tropic sierra]

Cannot play squads with my clan from NA server. Only half of the team connects into the server.

[grave ibex]

Third attempt just loaded the match successfully

[vast vapor]

Seems to be working fine for me.

Hopefully they're just rebooting their servers or something.

Irony

[late remnant]

Seems to be working again!

[vast vapor]

This was another interesting thing happening tonight. Huh.

[jolly sky]

curious indeed

[near sapphire]

any one know about the visa charge ban ? how to solve the issue

[devout mesa]

You will have to reach out to PUBG Support

[odd eagle]

I need help Pubg crashes for some reason On my build, benchmarks say I should get 70fps on ultra and 100fps on low settings but I can't even join the match it just crashes I played 2 years ago and worked perfectly back then When I opened the game after doing restart it said it experienced 2 GPU crashes recently

I do run discord in the background though but this shouldn't happen regardless. 2 years ago I played this game on i3 4160 gtx 1650 and 8gb ram but now with i3 8100 gtx 1650 and 16gb ram I somehow can't?!

[wise totem]

try reinstalling completely maybe? following these steps #🤝│community-troubleshooting message

[gentle thorn]

Need help, when I open PUBG. it shows just blank screen.

[devout mesa]

Can you provide more details of what kind of blank screen?
Do you see a smoke screen, is it completely black, is it completely white?

[gentle thorn]

after starting. no entry just black screen

goes for 30 minutes still the same

[devout mesa]

As shared by who am I? above, try performing a complete clean reinstallation.
Make sure your GPU and other drivers are all up-to-date.

[gentle thorn]

Okay. update you later

[gentle thorn]

@devout mesa It's okay now sir. thanks

[craggy prairie]

Can’t take a proper screenshot with prnt scrn anymore since the new update, anyone else?

[wise totem]

good in terms of what? quality?

[craggy prairie]

No, it minimizes the screen on me every time I try to

[wise totem]

are you sure you didn't fn + print screen something on your keyboard?

cxause that sounds odd

and i've never had issues with that button

[craggy prairie]

It's been ever since the update

Same with when I stream on streamlabs, it won't detect the game anymore as a game capture

It blacks out when I alt+tab out

And prtscn won't work anymore it'll alt+tab itself out the game client

So it has to be a game client issue

It's only when it's on full screen now

I can put it on borderless and it works for some reason

Idk what borderless means

The whole client freezes tho

[wise totem]

oh yeah that's the issue

just don't use full screen lol

if i go full screen it minimizes the game for me too

always has been

borderless is pretty much the same thing without the issue

[craggy prairie]

Ok

Never had this issue ever tho is why I’m so confused

[lost reef]

So loaded the game
Got into the lobby
When I join a game it gets stuck on the loading screen?
Any solutions?

[vast vapor]

Possibly a failure of communication between client and server. Try searching this channel for solutions.

Should also see the pinned messages for how to have Steam check file integrity.

[lost reef]

I did that

[final flare]

can someone help? my pc has the reccomended requirements for pubg but no matter what i do that is turning the settings to lowest, updating windows and verifieing the files, and even updating drivers it still will not work. does anyone have suggestions?

[rustic bay]

after update no longer playable crashes every time with network lag even though there is no network lag already submitted a ticket online 34.1.2 error code.

[lost reef]

If you are having micro stutters, turn off rebar in bios
Made a huge difference for me

[patent sentinel]

any ideas why my friend cant hear footsteps of enemies while i hear them miles away feels like? headset logitech gpro

[lost reef]

If using windows 11 then turn off audio enhancements in windows audio settings

[patent sentinel]

checking streamer rn and he has byfar brighter game n vibrant than i do ? i have 100% on brightness

[wise totem]

might be monitor settings

[patent sentinel]

thought you cant see monitor settings through stream ?

[rustic nebula]

Hi guys, does anyone knows why this might occur? I am having this randomly and its really annoying. Can someone help me with this? P.S. I tried uninstalling zksvc from common files, verified game integrity and re-installed the game

[trail vine]

disable antivirus

[vast vapor]

Never a good idea. Add the specific application to the exceptions list, maybe.

[vast vapor]

It's never a good idea to turn off your anti-virus. Sheesh. Don't give people bad security advice.

[uneven kernel]

exactly you shouldn't turn it off if you are randomly downloading apps from internet or clicking sus things but if you don't do any of them you don't need antivirus like how I haven't been using antivirus for more than 5 years as I know what to download or click and most games tell you to disable antivirus as some files can falsely be deleted during the download/update or flagged as a virus causing corrupted files which makes the game not run properly

Let me know if the screenshots are not enough to convince you 🙂

[lost spear]

Same here, I can't play anymore
I have re-installed windows from scratch and only have discord, bitdefender, steam and pubg installed it keeps giving me that error

[lost spear]

in my case it got progressively worse, at the beggining I got this error once at the game start, then usually restarting the game once fixed the problem, now it evolved after a few pubg updates into kicking me out of matches in the middle of the match

[vast vapor]

That ignores other attack vectors that are beyond your control and are widely known in the security community, such as maliciously scripted banner ads, hidden infections of known / presumed good applications, etc. You may be highly capable at manually managing your own security environment and still be vulnerable. The vast majority of people are not so capable, so it's never good to advise them to abandon basic security measures.

Spend some time with https://www.grc.com/sn/ if you are still not convinced.

[lost spear]

I agree, even if you only download files from trusted sources you might still be vulnerable...

The game itself can have a undiscovered vulnerability that might allow for remote code execution, sure it's rare but you can't rule that out, CoD MW2 is an example and a cities skylines2 mod that got compromised (game auto updates mods by default on launch)

Wannacry exploited smb, you did not needed to download nor run anything

[final ice]

Increase the brightness directly from your graphic card

[lost spear]

Hey, so quick question, do you have a Nvidia GPU? if yes did you try to disable the Nvidia Highlights / Capture and Statistics overlay?
I just did this and so far the Anti-Cheat errors stopped, I played 6 matches in total

what is strange is that I used to be able to keep the FPS overlay on (nvidia statistics) and played with no problems before... but now it seems to be causing the issue I was having

[final ice]

Did you change your mouse settings from single click to continuous click? This setting create a “fake clicking” and make any gun fully automatic. What about micro sensor? Did you disable it?

[lost spear]

No I don't use macros nor changed the clicks, I don't know what micro sensor is...
I just play for fun, doesn't matter if I win or not
I haven't changed anything in my pc and it started with those errors

Apparently after disabling all of the Nvidia features (highlights, fps count and recording) it fixed the problem... but I used to play with the fps statistics enabled all the time and never had anti-cheat problems before

[lucid brook]

BAG REPORT: pancerfaust ricochet???

[regal vapor]

Bug reports are not handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[vast vapor]

Doesn't look like a bug to me.

The shell just missed & exploded farther back.

[viral monolith]

<@&1273219191884742716> hi, please may I know why was my submission for #1347257264968306788 rejected?

I was playing a solo casual mode, is it not ok?

[nocturne sun]

maybe bc you have 11 kills, when the objective is to have 8 🤷‍♀️

[vast vapor]

Why do you think it was rejected? They haven't put any reaction on it yet.

[viral monolith]

they send me a private message

from bot

[viral monolith]

i dont think thats the issue tho

[wise totem]

It is

It’s 8 kills because 8th anniversary

Or that is how i see it anyway

March is pubg’s bday month & its march bonus event… 8 kills.. all clues are there lololol

[steel jacinth]

^this has been solved. I've reached out based on a previous submission, which was rejected as it showed 6 kills. #1347257264968306788 message

[vast vapor]

So > 8 kills is okay?

[steel jacinth]

I mean if you have >8 kills, you had exactly 8 kills at some point 🫣

[echo sinew]

does anyone know what to do if you get falsely banned

[uneven kernel]

you just wait there's nothing you can do since you've been temp banned

temp bans are for the investigation of your account

[echo sinew]

thats so sped

[pulsar lark]

how do i get right side mouse buttons to work?
[6:30 PM]
only left hand work for keybinds
[6:30 PM]
it detects as the same

[shadow narwhal]

What mouse do you have? it should have a software that u can download and change the binds

[pulsar lark]

logitech

2 on each side

[shadow narwhal]

ok yeah download the logitech software so u can bind your buttons

its Logitech G hub

[dim smelt]

There is a regional event I was participating in. Long story short, it lagged and it looks like it locked me out of getting 500 gcoins, is there any like support I could write to?

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[alpine sequoia]

how do i report someone in the discord?

[regal vapor]

Where possible, please report players using the in-game reporting tools.

You may also report a player by raising a ticket with our support team:
PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

To report violations of this PUBG Discord server's rules:

• For spambot posts or scam posts, please @ tag an active moderator to bring the problem to their attention.
• For posts by regular (human) members, DM an active moderator (one that you see on the user list sidebar) to mention the issue, and provide a link to the post.

Avoid shaming the alleged offender or otherwise discussing the problem in the public channels. Let the moderators handle rules violations; this will help keep drama to a minimum.

[vast vapor]

See above. Basically, you can't file reports here in the Discord server. Just send them to a moderator (red names) or community manager (the gold-colored names at the top of the user list).

[pallid torrent]

Anyone else getting menu glitch where its just a black screen with smoke for the main menu? happened once or twice since last patch. happened to another player i know also. just restart to fix but happened a few times for him.

[vast vapor]

It's a perennial complaint here. Try searching the channel for solutions; most people seem to conclue that it's a network / communications issue.

[lapis pine]

Can you somehow view locked replays after patch? ussualy there is error

[vast vapor]

Nope; nothing to do but unlock & delete them.

[patent sentinel]

why is my blood green instead of blue ? seen streamers when they shoot enemy its like aqua blue color n easy to see whilei have green and cant see shit

[eternal hinge]

updated and game crashed before even starting, wild life.

[lost reef]

Playing duos last night after each round it would revert to squads automatically
Happened about 10 times in a row
Anyone ever experience this?

[wise totem]

Depends what setting you are on and what they use really

[patent sentinel]

ye found it -koreanrating had to be turn off

[young yacht]

You can do this by going to Settings - Gameplay - Colourblind mode - Deuteranopia (I think!)

[wise totem]

^ that is correct however considering he was running -koreanrating as steam launch option the in-game settings do not overwrite that so the blood will stay green

[feral wyvern]

Guys, join to new clan " Balkan-Union" for all people from Balkan 🙂

[vast vapor]

!clanads - Not supposed to spam a clan ad across channels. Just put an ad once (per day) in #⚔│pc-clan-recruiting.

[regal vapor]

Clan ads are only allowed in #⚔│pc-clan-recruiting or #🛡│console-clan-recruiting, one post per clan per day. Clan ads are prohibited in other channels.

Clan members can be recruited for in-game clans only; recruiting for external organizations or sites is not allowed, as per Rule 7 (#📋│welcome-and-rules).

Clan ads must be in English, but a copy of the ad text in another language may be included in the ad.

Posts with hyperlinks to other Discord servers sometimes get auto-deleted due to Mod Bot's anti-spam rules. If you want to invite people to your clan's Discord server, just include the Discord join code (the end of the URL), or tell interested users to DM you for an invite.

[copper ivy]

when is the NA server will be able to play?

[vast vapor]

#🎺│service-announcements

[patent bear]

i played a TDM some houses were not rendering and looking like someone made a sketch. It only rendered when i got like in 10 meter of it then went to IBR it was same there and then i tried restarting the game then again went to TDM but it didnt solve anything tried changing the setting too but nothing happened. So is there any solution ?

[sly zinc]

On what you playing HDD, ssd or m.2?

Sounds like they load too slow

Maybe change install drive

[ivory ingot]

normally is red.. if green may be alien else if blue may be royal king family.. 😃 .. kidding

[rugged crag]

so Im not the only one
I even verified my installation thrice
and Im on an ssd
this just happened just this patch

10/10 graphics

[fallen plinth]

Hi @all : I am facing a strange visual bug after the update. Video link https://youtu.be/CID2RViUX7U

[ivory ingot]

the opening scene after patch update very charming btw

https://tenor.com/view/chocolate-cake-dessert-cake-chocolate-cake-with-cream-cheese-frosting-gif-17221350679335802720

happy anniversary pubg ..

[fallen plinth]

Ah ! it seems me not the only one facing the same 😆

[ivory ingot]

ah.. some kubernetes, loadbalancer, and integration added after updated latest patch.. nice..

microservices approach should be make its better

[patent bear]

Yep yep nothing is helping I too am on SSD verified it 4 times tried lowering down the setting nothing seems to be working 😭

[patent bear]

M.2

[patent bear]

Nah bruh mine is gen 4 upto 7400MBps

[patent bear]

I play on max nave evr faces any difficulty

[ivory ingot]

TDM? you do signaling/any telecom?

oh arcade game mode on pubg sry2.. was not follow

ah ok2, front new but before is still also,, alright2

[bitter wadi]

playing in lower settings.. frames dropping too much after the update

[ivory ingot]

yeaps thats rendering issue (your pc hw performance and network related, or faster encoder needed)

[bitter wadi]

what i do now?

[ivory ingot]

in game fps cap.. try lower your max may be

[bitter wadi]

Lagging after the update 😕.. is that an update issue? Too much assets ?

[ivory ingot]

any lost packet or frame on the network stats?

[bitter wadi]

Ok will try

[ivory ingot]

if randering issue try lowering your bit rate

[bitter wadi]

Before the update it remains 0 , sometimes it goes up to 1. Now it's fluctuating between 0-3

[ivory ingot]

if network issue there many solutions for thats

[bitter wadi]

How can I do that?

[bitter wadi]

Ok

[ivory ingot]

just try the graphic setting on the game first

Graphic>Basic>In Game FPS Cap = Custom>Max FPS>179 then you can set up and down until you get the best between performance and its visuals

if you have any lost frame/packet in segmented network (see your in-game network stat may be) then you need beter qos related to your network administrator/isp

[ivory ingot]

contact your network administrator for thats

usually from netadmin perspective:
if they had already create some priority for some applications, usually used src/dst ip or port of its applications.. then if any change to its applications dst ip or port that been used by an application running flow into the network so they will update the qos config also accordingly to its change. and check also if the network bandwidth needed avail (not crowded if its shared or not dedicated).

alright next

the resource usage quite good now tnx

[ivory ingot]

comparing before update patch

[ivory ingot]

dismiss, alright next

[fallen plinth]

Protanopia, to be correct !

[fossil cradle]

if i have a clip of a 4 man of cheaters how do i send it to get these dudes ban? it was a 4 man team that rage hacked half the lobby

???

[uneven kernel]

you send that clip to support

[fossil cradle]

where is the support tab or option? sorry i dont see one

[fallen plinth]

@ivory ingot I think best way to watch the replay and report them accordingly! That would be enough to let Dev's know.

[fallen plinth]

Is anyone else facing this issue till now ?

[ivory ingot]

its good afaik

[ivory ingot]

hmm.. yes, just report based on spectating. whoever cheaters are, may be they are using any tool to play unfairly, but further more beyond of thats they may open another risks (cyber security threat on their system's env, who know, except they know ITs deeply or can inpecting its tool/program behavior/reversing its). so those would be so silly for taking those risk for just entertaining/gaming? specially for just common users. but its up2 you people..

[lunar bane]

is there currently a problem downloading pubg? its not starting download on steam and its stuck at 2.1mb/ps

edit: took like 3 minutes now its downloading much faster speeds

[mellow cipher]

this is not fair for ppl like me who lives in Netherlands for example ... we can't collect any of this pass..

[main badge]

I'M FROM BRAZIL, HERE PUBG HAS A PROBLEM RENDERING OBJECTS IN TDM

[mellow cipher]

?

u sure its gonna work ?

yes

[acoustic lance]

why cant i find any cake in the towers?

[gentle thorn]

it is random.

[upbeat wave]

anyone else constantly crashing?

me and and my friends have crashed atleast 6 times today

[lunar bane]

nope I just reinstalled after the update though, I was crashing constantly before the update

[grim hedge]

Anyone not get their rewards for the twitch stream?

[stiff aspen]

i don't have access to the contraband tab in hideout...all other tabs works fine!

[ornate axle]

I haven’t either

[junior oriole]

hello
there is a problem with my Steam Inventory isn't showing my items it's stuck at 780 item on my inventory , and i have way more than is there a fix for that ?

[uneven kernel]

Steamdb is not updating anymore

Pubg is now using its own db

[junior oriole]

make sense thanks

[ornate axle]

Anyone know when you’ll receive the twitch drops?
I did the full two hours but don’t have the rewards

[lunar bane]

anyone in the US able to purchase the season pass?

via steam

[vast vapor]

Yep

[buoyant geyser]

anyone having problems with the karfton account not connecting with steam due to the steam account being linked to an account with the same email?

[jaunty karma]

I left the clan myself, I wanted to join the second one
just yesterday
still an error, who knows why?

[uneven kernel]

literally tells you here why - you need to wait for 48 hours

[ivory ingot]

hmm game crash when watching replay for recording

already sent screenshoot within brolog

[ivory ingot]

steam recording not quite good.. ok
its still better using OBS actually

[ivory ingot]

i hope it could be fixed so is not going to waste many time for recording only

[craggy prairie]

How come it doesn't show the loot people can pickup in the vicinity/inventory anymore when you're spectating your teammates

[uneven kernel]

afaik it never showed before?

[wheat surge]

Anyone able to explain to me why switching to DX12 made the game feel soo much better and made it feel buttery smooth? To explain how good it feels, I crash sometimes on DX12, but because it's so smooth I can't go back to DX11 and would rather keep crashing 😂 But seriously, I've been trying to achieve this "smooth" feeling in other games, but have no idea how. Is it just because of how well implemented DX12 is in PUBG or is it something else?

[craggy prairie]

Get a better PC 😉

[wheat surge]

My fps/hz ain't the issue tho, I get more frames than I need on both the games I play, yet neither of em feel as smooth as PUBG

[ashen meteor]

Hello! I have a problem I hope someone can help me with. When I send game invites the links does'nt work. People get the message that the "invite expired". what to do?

[craggy prairie]

Change the time it expires

[charred oxide]

so i got the mk12 hocus focus, the pink one, but i dont see it when i go to equip skin? i can salvage it in the the hideout, but cant see it in customize... anyone have any idea why?

[lost reef]

I’m running a 13900k and a 4090
DX11 enhanced overall feels the smoothest
I’ve heard if you run AM5 , DX12 is the go to

[fallen plinth]

It's a chroma skin and you won't get in customize option and equip unless you unlock the basic one.

[grave sequoia]

How do we turn off this fps stuff in game? I cant find the hotkey

[gaunt arch]

Is there a way to turn off the knock/kill messages that appear in blue in the middle of the screen? sometimes i get mistaken for knocking a enemy i was shooting and then stops shooting when someone else from the team knocks/kills another

[remote thunder]

My friend keeps getting removed from game by anti cheat. He has re-installed the anti-cheat everything it still happens. He has reinstalled windows and this is still happening to him? Where can i create a ticket for this?

[wheat surge]

thats such an obvious money scheme hows it even still in the game 😂

[fallen plinth]

Not actually. Either you hold on chroma for the basic skin to apply else you may salvage it for schematics.

[fallen plinth]

NOPE.

[fallen plinth]

https://support.pubg.com/hc/en-us/requests/new

[wheat surge]

Point is you shouldn’t be able to get the chroma if you don’t own the basic variant. If you think otherwise may God bless you

[lunar bane]

Anyone else getting crashes when the game starts (plane cutscene)? I have a 5080 if it matters

[craggy prairie]

You actually have to clear the cache as well on steam, as well as manually delete the files

[patent sentinel]

is there way to set all people voice chat to 30% instead of 50% as default ?

[lunar bane]

anyone experiencing random crashes in pubg after upgrading to a 50 series gpu?

[terse junco]

is there an appropriate place to post about ferry mission not working?

[lost spear]

I have the same problem, have you found a solution?
Tried everything, including re-installing windows from scratch, re-installing the game, deleting files, repairing files everything under the sun to get this game working again

[wise totem]

go visit ferry PIER location and ferry there

[terse junco]

did it work for you? mission shows incomplete

[fallen plinth]

@wise totem And you have to play the music ! It's in between the front side of the stage. You need to play it and you are done.

[fallen plinth]

Yah ! In other way it could have been. But that's not how PUBG hideout works. It's better to get chroma and salvage rather than nothing much, because it's about luck.

[orchid remnant]

somone can help me? a friend of mine that haves the same exact pc build that me its having troubles with pubg pc, i dont have any problem, but he cant start the game, he excecute pubg and nothing hapens, all ready try almost everything i find on google

[wary cipher]

why are some of my items timed? Like did i not get it or?

[uneven kernel]

I assume you got them from this crate - to get them permanently you either open this box or save 150 tokens and buy them from here

unfortunately the pan is not permanent

[wary cipher]

ahh i see

ty for answering

[lucid kite]

Where is this edible cake ? what map, what part ?

[fallen plinth]

You may find it randomly in any of the towers in erangle. You have to consume the cake from the plate.

[lucid kite]

ohh ok, i tought at the 3 ferrys loctaions

[fallen plinth]

That's specifically for ferry pier related missions to be done.

[lucid kite]

Ok thanks, i just have to play the erangel map 4 more times / 8 and then eat cake, then all the missions are complete!

[vast vapor]

Try DMing a moderator (red names) or Community Manager (gold names) when they're online. (They'll appear at the top of the user list.) Since they're Krafton employees, you might have to wait until Monday.

[junior oriole]

Last time i asked that my item (skins) arn't showing in steam inventroy , but when i thought about it i have some marketable items that aren't showing , how can i sell them ?

[junior oriole]

<@&1273219191884742716>

[scarlet rover]

Game has become unplayable for me these last few weeks. Whenever I launch the game, I can't get past this screen.

[pure marsh]

Hello, how can I get in contact with somebody of DACH community Team? I would like to talk about an community event on console.

[empty osprey]

We don't really have access to player's accounts here, so it's best to reach out to support at https://support.pubg.com/hc/en-us

[sly zinc]

wait or use a vpn

[vale grove]

Is there an improvements thread somewhere? Been thinking about some things that have been bugging me. Got about 1.2k hours so think I've got things right...

I.e. lobby timer - 1 minute is quite long. Reduce it to 15/30 secs?
loot drop consistency - Erangel barely has any boosters, same at vikendi, unless you land at major monuments and roam for a good bit. I generally find about 2 of each booster in spots. Increase spawn rate in smaller drop points.

Erangel in particular makes it much more difficult to loot in general, as compounds are smaller and make it more difficult to find loot, when compared to Miramar or others.

[vast vapor]

Yes! Check out the #1014184851978604604 channel, and search for existing threads there. :-)

[junior oriole]

thanks for your reply, will do a ticket 🙂

[gentle thorn]

Guys I need help

My email for krafton was hacked. And I can't login in the event using my Steam account. and for some reason, I unlinked it before my gmail was hacked. And there is no way I can retrieve it. What can I do to link my STEAM to another Krafton account. I need help

[cinder willow]

Continuously getting these errors

What's the issue

Also can't join any matches. Stuck at loading screen

Contraband section in hideout tab is not opening
Just empty

[craggy prairie]

How do I send in a report about accidentally salvaging my gun that I paid for?

I was told by CDOME you could make a ticket to support about it

They will refund the skin

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[wise totem]

top right, submit a ticket

^ on website above

tell them you want item recovery but you need the materials you've got in exchange for the salvage

[craggy prairie]

I paid G coin for it and accidentally took 40 scrap for it

I didn't realize it was the one I bought (the new one that comes with the outfit)

Kaleidoscope

[wise totem]

worth explaining in the ticket

[simple river]

I encountered this error message while playing, my setup is

Ryzen 5 5600
RX 6700xt
16 GB RAM 2666mhz

Could this a result of a low memory clock? considering it's an older RAM module

[sly zinc]

or use pubgselfservice

is way faster than dealing with the reaaaaallly good support

[molten geyser]

Hi guys, i would like to ask for some help: id like to increase my fps (rn about 100fps sometimes more or less) and have the game run more smooth - Right now im running with a: Ryzon 5, RTX 3060TI and 16GB RAM on a 144 herz monitor - any suggestions what would be a good boost for fps /smoothness? Thanks in Advance 🙂

[civic dock]

Can anyone tell me how to find a team for the tournament? It says " If you don’t already have a full team, we’ll help you find one!" But I can't find out how to do this.

[topaz galleon]

can anyone tell me why my level went to 10 from 470 or smtg ?

[vast vapor]

On the Career tab, click the bottom left button.

It explains the level system.

[topaz galleon]

but all my friends have the same old levele

[uneven kernel]

what level are they? there are five tiers and you have to reach level 500 on each tier to level up

[topaz galleon]

they are same level as before

one is 290 something

1 si 430

im the only one lvl 10

and i was the highest

[heavy spruce]

Did they remove scrap from the contrabands packs?

[vast vapor]

Basically you roll over to level 1 but move up a tier once you reach 500.

[vast vapor]

It will say if you get scrap or not. Generally if you use G-Coin to buy them, you get scrap; if you use contraband coupons, you don't get scrap.

[topaz galleon]

Got it

[ashen meteor]

How do I do that?

[restive tundra]

@oak rampart pls an this user he join ch and spam with music and louad sounds the user his name TWIS_Markus

@devout mesa

pls

[regal vapor]

Do not publicly accuse others of misconduct, including cheating. Always use proper channels for reporting inappropriate or rule breaking behavior. The !gamereport command provides information on reporting players.
Please see #📋│welcome-and-rules

To report violations of this PUBG Discord server's rules:

• For spambot posts or scam posts, please @ tag an active moderator to bring the problem to their attention.
• For posts by regular (human) members, DM an active moderator (one that you see on the user list sidebar) to mention the issue, and provide a link to the post.

Avoid shaming the alleged offender or otherwise discussing the problem in the public channels. Let the moderators handle rules violations; this will help keep drama to a minimum.

[toxic willow]

Why do I not have permissions to post in roadkill-mission?

[proper python]

hello here, just want to ask.. why i cant receive pin code to authentication my number to play ranked mode????

i received a call but when i pick up i cant hear the voice...

[sonic scaffold]

Hallo anyone can help please? Im bought the 2€ item from the Shop on playstation store but did not recive anything. Playstation Email told me i purchased thx

[patent sentinel]

how do imake this always at 30% ?

[viral monolith]

When a match starts in the island,
It suddenly freezes and never come back
unless I exit
and reconnect also doesn't work

What to do
pls help

[cinder willow]

Anyone Please ?
i am not able to play any matches since i installed it /

[fallen plinth]

Verify the integrity of game files. Check with a different isp if possible and see if that solves. make sure no VPN connections are running on your system.

[fallen plinth]

It could be an connection issue. Something may went wrong with your ISP, unable to connect to Game servers for the moment. For a work around, check with other ISP if possible. Also check the game files before trying out. Make sure no VPN is running into the system.

[fallen plinth]

Give it a try. First verify the game files and then in game launch options, type "-force -d3d11" and save and see if it solves.

[fallen plinth]

Go to Settings > Audio > Voice Chat > Voice Chat Volume : Move the slider down to 50% will make the job done.

[hollow hamlet]

I play on PC and recently got a perm ban. Unknown why.

Tried to contact support to get some information on why i was banned, but no information was given, due to classified information.

I dont have a clue why i was banned. I state (as everyone else) that i dont cheat. I have going over the computer to figure out if there is an application but cant see anything that has changed.

So, my 2k hour account is banned. Ok, does not matter that much, but when creating another account in Krafton, and a new steam ID, it was banned within 10 hours. I started PUBG once to start a intense battle royal, played for 1 min (got killed) but verififed all working.
Shut of the computer and turning it on next afternoon, i get a notification that i was banned.

The only common thing is the computer name and IP address. Does anyone now if this is collected and used to ban users ?
I also read through the COC and cant find anything related to my issue.

Some thoughts or help ?
Does anyone know if Krafton is banning hardware or ip or just account ?

[patent sentinel]

why is my cpu always at 90-100% in pubg?

[vague mortar]

any way to fix? opening links from the game got blocked when using zen browser

[sonic scaffold]

@regal vapor help?

[vast vapor]

!appeal - This below is all the info we have here on the Discord.

[regal vapor]

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

• https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
• https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
• https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest

[vast vapor]

Other than that, I guess you could ask one of the <@&270373260322013189> to look into it for you, but they're not likely to get any more info out of Support about it than you were.

[unique phoenix]

help

[severe pond]

looks mad sketchy, what do i do?

[elder terrace]

Where do i send the birthday wishes to enter in the giveaway

[severe pond]

chat gpt said stuff like its not affilaited etc so

[uneven kernel]

Did you press disable

[severe pond]

no

[uneven kernel]

I assume you use windows 11

[severe pond]

yes

having to turn off a firewall to play a game doesnt make much sense does it

[uneven kernel]

well it tells you what you should do and that's related to anticheat

[severe pond]

thing is if battleye is there what is navagio then

[uneven kernel]

no idea - afaik it's battleye related however chatgpt says the otherwise idk how true it is

[severe pond]

i mean sure it can be part of an anti cheat but having to disable this sounds very sketchy to me

[uneven kernel]

well you don't have to - that's up to you and I don't remember anyone having issues about it so far

my friends also use win11 so I guess they had to disable it too to be able to play (?) not sure

[severe pond]

i didnt have the issue before either, i js wanted to run a couple games with my friend so i reinstalled the game and eh

[uneven kernel]

that also could be anticheat trying to scan the files and running apps when launching the game but that win11 feature is not allowing it to do so

[uneven kernel]

did you disable it?

[severe pond]

no cuz again it looks very sketchy to me

[uneven kernel]

or somehow managed to run the game

well don't do it then

[severe pond]

i can run the game, but i cant get past the error

[neat atlas]

game not starting but i see on steam like im online

[eager kettle]

Check file integrity through steam

And redownload the missing file extensions

[neat atlas]

I make it

still not work

[hardy wharf]

HELLO

Guys on Xbox I'm trying to claim the 8th anniversary box thingy and it's not working

WHY WHY WHY WHY

[night trail]

Hi, someone know to fix the Contraband not loading?

[hollow hamlet]

And THIS is the problem. I can create a ticket but wont get any information. I can try in official channels but wont get anywhere. This starts to be kinda stupid.
I have raised a ticket at Steam, 2 tickets at Krafton and tried different Official and Unoffical forums. Same thing all over.

We do not discuss any BAN !! So I am completely left in the dark. Simple questions. Do they impose a Hardware or IP ban ?

Maybe buying a new rig, moving to a different house, changing the wife and kids might give me a chance to play again.......

[sly zinc]

I mean when you got banned you're banned

Should be playing anymore lol

[wise totem]

We do not discuss any BAN !! So I am completely left in the dark. Simple questions. Do they impose a Hardware or IP ban ?

Yes. Not very often but it does happen, so if you keep getting banned it is either that OR something on your PC is constantly triggering it, good lucky finding out what though

[copper ravine]

anyone knows or has the same problem as me on my account i lost my lumi kar98 and CigaretteSTV's M416 skin does anyone know about this?

[green venture]

Hi Wen they sorted problem with this cheaters? , And another problem no sound wen helicopter is coming to pick up !!

[timid latch]

anyone know how to fix not getting the daily check in rewards

[hollow robin]

I have this problem does anyone know how to fix this ?

[rustic maple]

steam cant be initialized ? first time that im seeing that. yesterday it worked fine. do ppl know a solution?

solved by restarting my pc. all good again

[dim smelt]

Is there a reason why launching PUBG doesn't change the kernel timer latency? Most games change the latency down to 1ms. I was wondering if directly affects the gameplay, it's the difference of 10ms

[tepid quest]

believe me or not but i have legit just been banned / suspended for 24 hours is this normal? i have and will never hack and dont team kill do i just have to wait this out or can i submit a ticket?

[lost reef]

Yes, if a squad all reports you this can happen

[vast vapor]

!appeal - The 24-hour ban is an investigation period (and might repeat until the weekend is over); you just have to wait it out until a human in Support reviews the case and imposes a longer ban or removes it.

[regal vapor]

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

• https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
• https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
• https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest

[analog flax]

one quick question... Miramar in Europe is in rotation. but is not give this mapa at all... what happen?? where is that map??? in space somewhere at Mars or where???

[analog flax]

whithout a reason ban?? for sure?

[marble dune]

how can i use season BP boots ? i have 2 dont know how to activate

[analog flax]

personalise-> others

[marble dune]

wym ?

[wise totem]

they're activating automatically

you don't need to do anything

[marble dune]

thank you 👍

[tepid quest]

makes sense for an actual cheater but damn bro i probably average 1 kill a game in total like damn. maybe i should start cheating

[vast vapor]

The initial ban is based on reports plus some algorithm (it's not just reports); once a human looks into the gameplay, if you're not doing anything suspicious, I'm sure they'll lift the ban. Sucks to have to wait in the meantime, though.

[tepid quest]

Guess it can take more than 24 hours to get a human to look. Time to get some uni work done

[vast vapor]

Yep, unfortunately, might not be until Monday or so.

Good luck!

[analog flax]

And that the way to check and ban possible cheating players is sucks... Why PUBG can't do the similar anticheat like in valoratn? ofc cheaters will still playing but.. numbers of them will be much much less

[vast vapor]

Ah, the eternal speculation. Yeah; sucks but at least there are way fewer false positives than they had a couple years ago.

Never gonna have a perfect system; hard to find the balance between catching the guilty and protecting the innocent.

[analog flax]

every day when I log in to the PUBG I have minimum 2 or 3 back reports about bans for cheating... the High score in week I had a 25 back reports half perms and half 24h

[vast vapor]

whoa

Good work

[analog flax]

Anticheat from valorant is working... so?

[woeful spear]

just had this happen to me too. Never cheated in my life. redownloaded the game after 5 years and was in my 4th or 5th game (after a few tdm games) and got banned after missing half my mag on a guy down on the ground lmao

[uneven kernel]

must be related to smth in your pc interfering with the AC - my friend doesn't play pubg but every time I ask him to play together he gets ban in like 1-2 min lol

or you've been reported by people in tdm game because if you get x amount of reports in a short period you get temp banned

[woeful spear]

its a new computer i built like 5 months ago it doesnt even have epic games launcher on it yet

I'm not even good. I barely average a neutral kd

[unborn estuary]

Need to check if anti-cheat have permissions, our some peripherals, can be fragged considering macros, and the system auto detect cheating, and ban for security.

[tepid quest]

Yeah I think it’s tdm that’s the only place I get a few kills but still the kd is atrocious

Also someone told me having an “og” pubg account but low hours looks dodgy to some people specially the 5 year badge

[hollow leaf]

helo guys, im get stuck with this problem, who can help me please

@devout mesa

[arctic hinge]

I didnt have an issue when i first started playing PUBG but recently my CPU usage has been at 70-100% while i play. I play on low settings at 1080p. I average around 130 fps most the time but whenever my CPU usage goes up to 70, 80% or higher fps goes does to 60-80fps and its pretty noticeable. Also i rules out temps because my system never got above 65 degrees celsius (150 F). Any tips/fix?
CPU is a ryzen 5 5500
GPU is rx 7600
16 gb ram

[grim urchin]

i recently started to have an issue with pubg i just wanted to play it again with some friends after we had a long break from it and now i keep GPU crashing and the game freezes everytime i try to join a match or sometimes even in the menu screen my cpu goes to 100% and for some reason gpu stays at 0% and this issue only persists in pubg every other game runs just fine EDIT: i think i fixed it by using geforce expirience to optimize the game and it worked for some reason atleast for now

[wanton herald]

why these updates are so big

like evryday 1 or 2 gb why

[sage shuttle]

hi everyone

where is may 800 g coin?

i recorded video i can prove it

[mortal quarry]

^ i got same problem

[mystic sleet]

game files keep getting corrupted !! i opened the game, played few games, closed it, re-opened it and got a message that game files are corrupted !!!

[lapis pine]

what might be error that my mic isnt working in game? it doesent show speaking icon, while I have clearly set push to talk button

and havent changed it

[vast vapor]

In-game audio wasn't working for us tonight either. (We only tested it in one match though; just fell back on using Discord instead.)

[lapis pine]

whats this page tho? is it some scam attempt or legit?

[sacred lava]

voice bug ?

not working

[lapis pine]

seems so. none of my last 2 teams were talking

and i cannot talk

[sacred lava]

yea no i con

icon

[sick parrot]

give link of site

[tired apex]

me too voice not working

[vast vapor]

I guess we need to report it as a bug then.

[regal vapor]

Bug reports are not handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[tired apex]

i cant comunicate with my team in game!

what happens?

[empty steeple]

yah what happen

[tired apex]

hello, I don't know what happened, suddenly push to talk didn't work anymore. I reinstalled the game and it's still the same. Is it still the same for you, can't you talk in the game?

[empty steeple]

yah i cant talk in game

ITS OKAY NOW. JUST REANABLE MUSIC INGAME

[fierce nacelle]

hi guys, i still have issues with my pc on Sanhok, my machine is with ryzen 7900x3d and 7800xtx, the map stutter and it is near to be impossible to play it, did anyone find solution of this issue, or i have to be crust cause i am with AMD parts

[wise totem]

#🤝│community-troubleshooting message

[thin sluice]

using timer resolution is also work for pubg?

[sudden fable]

So I noticed a weird thing. My sounds are reversed, everything I am supposed to be hearing from front, I hear behind me in PUBG.

Other games are fine.

[vast vapor]

Not sure if this will be relevant to (or help fix) your issue or not, but take a look:
#🤝│community-troubleshooting message

[gentle thorn]

I need help, I have a new settings but it always change to my last settings whenever I quit the game.

[sudden fable]

Ah mine are turned off already

[plush zodiac]

Hello, does anyone know if there was a situation where the block was reviewed or lifted?

[vast vapor]

!appeal - Yes; false positives have been overturned by Support, but in some cases it takes years and a lot of back-and-forth with Support.

[regal vapor]

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

• https://support.pubg.com/hc/en-us/articles/115004197714-Can-I-connect-support-to-get-unbanned-or-reduce-the-time-of-suspension-
• https://support.pubg.com/hc/en-us/articles/115002126113-I-m-getting-a-message-for-being-banned-What-do-I-do-
• https://pubg.com/en-eu/clause/rules_of_conduct/label_steam/latest

[plush zodiac]

I'm ready, my steam is 7 years old, it costs more than 10 thousand, and I know that I haven't used anything, so I'm ready

[vast vapor]

Good for you! :-) Let us know if you manage to talk Support into lifting your ban.

[steady cobalt]

hello guys, does anyone have issues with the game randomly using too much RAM, insane spike into crash ? the most recent reddit post is from 8 months ago and no other site provide anything to go on

[harsh nexus]

Do something about sweaty cheating mofo's all over the map leaving very little places to land without someone up your ass with auto aim going or wall hack.. Tired of spending 30 minutes of my life looting shit I never get to use because someone unseeable on a mountainside in a galaxy far, far away headshot kills you with a 9mm pistol. I report, you issue two week ban... Do you think they're coming back in 2 weeks like they went to a revival and all of a sudden they've seen the light? They're still going to be the same cheating asses they were 2 weeks prior. Ban hammer.

[sly zinc]

[open pagoda]

ive been having the game crash on me alot the last 4 days... im reinstalling it but... it also says its having issues saving data to the cloud. and now their is maintenance. so we know how long that is projected to last????

[undone moon]

when is the maintenance finished

[mental summit]

regarding your crashes: did you preinstall the 35 GB for streaming data? It will usually be loaded while playing, but there is no downside in having it preinstalled.
Does the game already crashes on starting it, or is it completely random while actually playing it or chilling in lobby?

[dusk pulsar]

PUBG is back on MS.Azure servers and it's immediately noticeable, low tickrate, packet loss, high ping...

KEKW

[mental summit]

i have 15 - 22 ms ping and zero losses 🤔

[dusk pulsar]

look at the tickrate at the start of the round and until there are 30 left alive.
Start match to 40 alive - ticrate 20-35

[lost reef]

I’m having terrible stutters when I move left or right

[brazen heart]

PUBG I HAVE AN ISSUE, YOU GUY HAVE ME ON SOUTH AMERICA SEVER WHEN I GET MY INTERNET FROM NORTH AMERICA. HELP IS NEEDED

[warm rune]

Are we just out of luck if we didn't get to open our Gcoin crate with the random amount from the event?

[mighty gull]

Hi there, a friend of mine is having sound issues: Every few minutes he randomly loses sound and has to reconnect his sound device. Happens only while playing pubg - do you guys have any ideas what could cause this issue?

[opal hinge]

guys I have a huge problem in the game, my game is on black screen and doesn't start anything, it doesn't show up loading but the use of cpu and gpu is as if the game was open, I've already formatted the pc, I've already uninstalled the gpu driver and installed it again, I've already modified firewall, dns, verified the integrity of the files, I've done literally everything, even autoconfig on Steam, I've started Steam as an admin and nothing works

[mental summit]

if the game is starting and running on 2k+ fps without reacting anymore, try to delete all movies out of SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies

[gusty trail]

i have the same.. i tried everth already, and i have top tier PC...

[mental summit]

switch to DX11 in graphics-settings

[lost reef]

Yup , have a 4090 and 13900k
This started after the update

[high arrow]

anyone encountering a problem where after a match you get stuck on a grey background with smoke, only solution is to restart the lobby?

[gusty trail]

I am on dx11

[gusty trail]

And how you deal with it?

[gusty trail]

I have the same setup

[high arrow]

anyone experiencing this?

[obtuse hawk]

Hello guys! I have an issue with the game.. Yesterday everything was fine, today i started the game and i get stuck on the loading screen in every game mode. I tried everything possible, reinstalled the game, checked game files, everything in graphics settings is set to very low, but nothing helped. I would be greatful if anyone could give some help to me, thanks

And it only happens with pubg, every other game i play runs smooth as before

[dusk pulsar]

maybe you have problems connecting to the server, check ping to one of them, or traceroute

tracert -w 1 72.144.152.243

[gusty trail]

Did u try to disable hyper threading? I dont know if it makes sense to try

[lost reef]

Just started 2 days ago

I’ve had hyperthreading disabled for a couple of months now

[gusty trail]

i disabled it and it looks better. Try also using borderless+display based mode

[lost reef]

It definitely felt smoother after I Disabled hyperthreading
I’ve always ran full screen

Pretty sure the stutters I’m getting are from the new anti cheat, wasn’t getting them before the update

[high geyser]

Hey @wispy ore, @verbal stump literally stole your picture, cropped your name out in the bottom and reposted it a few after yours in the rockstar challenge, maybe a mod would help you with this

[wispy ore]

OK, I got it, thank you

[keen anchor]

I got a message a week or two ago during a live stream from Skythemod that said I won g coin in a raffle but never heard anything else

[crimson marten]

Hi, I received a ban "due to usage of Hacks/Cheats". I have never cheated on PUBG, nor do I have any cheats for other games installed on my PC. I've seen threads of people who were banned for the same reason and I already submitted a ticket online. Is there anything else I need to do?

[midnight carbon]

For everyone fps decrease when watching in city?

[steel jacinth]

The ticket was the correct way to go about this!

[crimson marten]

Great, thanks

[placid atlas]

a lot of fps drops and also when i land my lean buttons never work

back when i had a bad pc turning off replays and deathcam worked but now it doesnt

[faint tinsel]

i land alone all the time, playing with teammates, i always end up picking up tags and they quit either during the calls ins or as soon as I reach the blue chip transmitter, I always get that or people quit as soon as their dbno, there should be a 96 hour ban when you quit a match when you can still be respawned.

[sinful pawn]

I downloaded the game and when I launch it will sit in the loading screen for a min then go into a smoky screen I’ve tried to verify and reinstall, on steam

[viral monolith]

Where to raise a ticket if you haven't received prize of the giveaway you win during Twitch streaming?

[scenic spruce]

on the website i guess

[scenic spruce]

https://support.pubg.com/hc/en-us

[manic mauve]

does anyone know how to fix an issue whenever i play it gives me a verify integrity of files issue even after i verify and if i try to que past it i just get disconnects and wont let me reconnect

[lapis pine]

is it me or shankok is still not optimized for amd? getting small fps loss on good card

[boreal crag]

When Im loading to the match my game freeze and after a while crash, what can I do?

[viral monolith]

my game doesn't load (using Steam)

[grave mist]

download is stuck, only pubg

[viral monolith]

Any mods in the chat?

Who is managing PUBG Live streaming?

[patent nimbus]

hello all how is everyone , i have a stable internet connection ... and every game almost i get the data lag ( the error ) 😒
i dont know how to fix it 😦
does anyone has an idea pls ? ( im on pc btw )
for the past 2 weeks im trying , and that happens on every game 1 or twice 😦

netwerk lag etc 😦

[trim basin]

Hello All, I can see this error. How to fix it?

[verbal oyster]

Even after reaching survivor pass level 40+, the bonus rewards are not unlocked. But I can able to collect the BP and the survivor pass medal.
@regal vapor is this a bug?

[halcyon hearth]

Does anyone know how to solve this problem?"

[peak gyro]

I've got the exact same problem

has anyone seen a fix for the problem with update not downloading?

[agile bough]

same prob here... cant DL or restoring savegame ....

i think its global

tried with 2 different PC, different network mods and same

for me its for reinstalling entire game after a win clean install, not only for update

[neat yacht]

same issue, i dont understand why they are not talking about it

[agile bough]

i finally been able to recover my game with steam savegame

but idk for DL

[sly zinc]

did you unlock all the other things ?

[candid grail]

Question, does using Parallel Desktop on Mac to run windows so you can play PUBG result in an instant ban?

[wise totem]

you need to unlock the other stuff first

so get the items & bonuses from the other 2 tiers

and then you will be able to

[ivory ingot]

hopefully auto fast recovery aim after shooting and no recoil should be banned also

[scarlet egret]

Does anyone have the same problem as me, pubg is just like in the picture and doesn't show the game, I've been waiting like that for more than 15 minutes

[jolly herald]

my game is stuck here anyone know why?

[scarlet egret]

Try using VPN, maybe you have been ip banned, I am the same, i don't know why it is like that, ...

[jolly herald]

yeah looks like ip is banned but why?

[scarlet egret]

idk

I don't violate anything:v

[jolly herald]

yeah me too

[candid grail]

I got banned before I could even try the training :/ Have a total play time of 10 minutes, 8 of which were lowering my graphics. Game crashed after I tried to enter the training, so I uninstalled, now I have a ban on my steam account 😭

[scarlet egret]

use 1.1.1.1

[vivid rampart]

Is there a way to fix critical anticheat process not running correctly?

[undone jay]

it happens to me when i keep spaming alt-tab

[undone jay]

just close it and then re open it

it happens to me lot

[scarlet egret]

I found the solution, thank you

[vivid spindle]

Hi I clicked on claim on the daily login items, but I didn't get them - what should I do?

[lucid cloak]

the vn event is stuck there or in other timings with other story lines

[vale narwhal]

@lucid cloak im stuck there aswell

[scenic violet]

Same also. Tried 3 times and it stucks on that sticky nade xd

[scenic violet]

I tried another web. Instead of google chrome i opened and played the game on Mozilla Firefox (without adblock idk if it's the trouble maybe) and it didn't stuck.

[vale narwhal]

Stuck on Firefox aswell without adblock. idk man

[scenic violet]

I think its just broken i got stuck on city aswell as other persons. Luckily i passed only this sticky nade

[lucid cloak]

thanks

[steel jacinth]

Best to reach out to our support! Account support: https://support.pubg.com/hc/en-us

[candid grail]

Already did, sadly appeal denied, which really sucks. Hate having that ban label on my steam account.

[real kayak]

The same problem.....

[lament fern]

Sticky bomb scene stuck

[real kayak]

before that scene - try to hold skip button

[loud widget]

anyone having issues with the invite links? mine keeps saying they're expired

[latent lodge]

im getting stuck in a smoke screen after every game

can anyone help me fix this \

[patent mountain]

what skip button, just mouse left button? or can u skip some other way

Sticky bomb trying to prevent us from romancing aug-chan so we can get our coins REEEE

[hollow pagoda]

i also have this problem

when i searched online they said it was a problem related to your ISP

does anyone how to fix a problem where after a match the game just gets stuck in loading screen with smoke

[indigo swift]

Endless loading, does not load further. Tried from PC and from phone

[eternal sonnet]

I connected my account to Krafton ID and for some reason it can't find my STEAM account and show that I'm connected to another account, But here is the thing i don't have other account. somebody know what to do?

[jolly herald]

when i open the game my game is stuck on that screnn sooo when open the game with vpn and all good and then i closed the vpn then the game kicked me

[jolly herald]

what is that?

[scarlet egret]

warp 1.1.1.1

[uneven dove]

Game freezes while joining the game, all drivers updated. RTX3060, 5600X , 32GB RAM.

[jolly herald]

nothing changes

[uneven dove]

still doesnt load the game despite good setup.

i did everything, verified files, reinstalled.

it still doesnt do shit.

wont move

[solemn juniper]

jak mam takie gowno to reinstaluje windows

[cinder ore]

Same here.... 😩

[manic mauve]

i get a connection error but it happens everytime and then when I got to reconnect to the game it says theres a file integrity issue
I do know theres a setup file that deletes itself but idk why that would be causing the issue
please help if you can 😩

[minor bane]

Good evening. Has anyone encountered a bug where "Game begins in 6 seconds" timer freezes on screen when the lobby starts. Also the timers on the minimap, the circle on the map, blue zones etc does not work? This only started happening after the last update. I have already reinstalled my game and deleted all game files.

[cerulean orbit]

Can we talk about that kind of graphic bugs :

[strange oriole]

dmn why is that texture quality low ig ur that fps lover player who downgrade graphics for fps no?

[cerulean orbit]

Absolutely not, graphic bug made it.

[real kayak]

Is the web event fixed or not yet?

Bug with the abandoned city

[modest totem]

why is this happening???? when we are about to start my friends log in the lobby and i wont/ i try to close and reconect as fast as possible and then it says that i cant reconect to the match* the game while stuck in the loading screen before the plane lobby

[jolly herald]

hahahahaha what the actuall fk 😂

[jolly sky]

https://tenor.com/view/do-you-are-have-stupid-roblox-gif-14234918

[viral monolith]

yesterday i was ona duo squad, me and my friend downed around 18 people all together.......then when the game ended it said i killed 1 and with almost no damage and him with zero kills and no damage

[molten parcel]

anyone using RTX 5070 Ti to run the game? if so, what nVidia driver you are using?

[eternal hinge]

using a 5090, dont usea any 572.03-572.82, every version above is good to use

[strange stratus]

keeps kicking me for anti cheat not running properly

uninstalled the game, reinstalled and still the issue

nevermind restatr fixed it

[hasty cloak]

Anyone have the problem of when the game ends, it takes a minute for it to load the results. I have to wait looking at a gray screen with smokes

[still mantle]

Can i still get that blue dress from 8th anniversary? Or its too late? Dont see it in game in event tab

[dreamy sable]

If you hurry up maybe you can still claim it? (PC)
https://www.pubg.com/events/8th_anniversary
Event Participation Period (UTC):

• PC: March 12, 07:00 ~ April 8, 02:00
• Console: March 20, 07:00 ~ April 16, 02:00

[harsh mantle]

pubg pc stuck on black screen initialising after game, any idea how to fix?

[still mantle]

Maybe i am blind. Can you please point where exactly? 😭

[frank lagoon]

Is there a lot of people getting banned in PUBG right now for nothing?

I don't cheat at all or anything and my game kicked me and banned me for 72 hours

[hollow lichen]

got false banned, what do i do. It says i was cheating but i wasnt.

[wise totem]

If it’s a temp ban can’t do more than just wait because it’s unlikely you’ll even get a response before the ban expires, however if perma you can contact support, not guaranteed you will get the problem fixed but maybe you get an insight at least

[regal vapor]

To contact PUBG Support, please submit a ticket at the support site for your platform:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

[woeful mural]

Is there a way to get a progressive back if you accidently delete it, I was trying to lock it and it exchanged for BP instead..

[wise totem]

contact support on link above your message