#🤝│community-troubleshooting

1 messages ¡ Page 13 of 1

mild folio
#

it always goes by too quickly for me to screenshot it

vast vapor
#

I've seen that again in the last day or two during one match. Forgot to record it.

#

I'd suggest forwarding your screen shot (if not video) to support in a bug report. The more evidence they get, the easier it'll be for them to track down and fix.

zealous finch
#

this stuff is almost blinding me

#

its really bright

lost reef
#

Need help with exit lag, I’m in NA and I connect to Seoul to play ranked
Start of a round Exit lag will crash randomly
Any suggestions?

wise totem
#

Also, unless you specifically want to play AS/SEA, you should probably give a go to EU. Might be better in terms of ping 🙂

gritty lava
#

Just played 13 games in a row, in the span of two hours, where my team got killed by cheaters. We're not even playing Ranked. What can be done to fix this? Banning people doesn't work. Anti-cheat doesn't work. Do I need to fucking cheat just to have a good time with my friends? Is that what it takes?

vast vapor
#

That's not trouble anyone here can shoot for you, sadly. (Wrong channel.)

limpid adder
#

Did any1 had bag with textures in pubg like they are jumping?

vast vapor
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

rich nimbus
#

Not sure if this is the right place to ask but does anyone know how to get Sound Lock to work with pubg? Whenever a sound in game is above the sound threshold I have set in the sound lock software it will disable itself (playing that sound at full volume) and then re-enable itself when the volume in game is below essentially making the software useless. Is this an issue with PUBG or Sound Lock? Does anyone know of a solution to make Sound Lock work as intended?

viral monolith
#

where can i find bind voicechat

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push to talk

fierce sparrow
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how do i link accounts

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it was on epic

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i want it on steam

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i have credit on steam i can spend on plus

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but stuff is on epic game

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the linking thing is not working for me can anyne find a tutorial video

pastel cedar
pastel cedar
fierce sparrow
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yes

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it did not send me that code to email

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i tried again and it said i still need to authenticate

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😦

pastel cedar
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Well i tried to enable just my email too and i doesn't send link either,maybe you have to wait or something

fierce sparrow
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well it says i made an account alreayd

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i made it today

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forgor pasword

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like a doofus

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should i just start from scratch

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after

vast vapor
# fierce sparrow yes

You can't migrate accounts from Epic to Steam. They're separate platforms. All you can do is create a new account on Steam and start playing there.

fierce sparrow
#

but my stuff 😦

vast vapor
#

(Unfortunate, but it's always been that way.)

fierce sparrow
#

and funny name

vast vapor
#

And... thanks. Physics joke. :)

fierce sparrow
#

?

vast vapor
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Oh, I see. The context was ambiguous. You were referring to your old account's funny name. I get it now.

fierce sparrow
#

nah im dumb i dont understand phyic

vast vapor
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Oh, no worries. It's an obscure reference and not really worth explaining. 😅 (And I'm sure even I don't really understand it completely. lol)

fierce sparrow
#

wwell i know the guy in pfp

vast vapor
fierce sparrow
#

its a guy from batman

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bane

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he suffered a trauma after being outcasted into a pit

potent lily
vast vapor
patent shell
#

Why the font change?

nocturne sun
#

You can usually restart lobby to fix this

mild folio
#

FANCY

viral monolith
pastel cedar
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what kind of pubg is that ? Is the pubg 2? holup 😂

north pike
#

Can someone help pls

regal vaporBOT
lunar horizon
#

Still haven’t gotten my twitch drop PUBG

sterile geyser
#

i think i should to start recording my games. one of my teammates was downed far away from the rest of the squad, and picked up by the enemy that downed them. while the game was still in session, the downed teammate appeared to be teleporting around, but when i reviewed the replay that wasn't the case. has anyone experienced anything similar before? seeing a teammate's icon teleporting around t he map when being carried by an enemy?

mild folio
#

I believe I've seen that before

late cedar
#

Did I just join in the middle of something

regal vaporBOT
#

Don't fall for messages from scambots pretending to be PUBG representatives. PUBG Discord Community Managers will not message you using accounts other than their own. See the Community Managers section in the members list.

  • Scam bots often use the nickname PLAYERUNKOWN’S BATTLEGROUNDS, PUBG: Battlegrounds, PUBG Gift Bot or other similar names.
  • Scam messages may look like these:

Scam message example 1
Scam message example 2

If you receive a scam message like one of these, let a moderator know, (via DMs with the ID and picture of scam message) and then on the message options, click "Report Message" to report the message to Discord support.

clever tusk
potent lily
regal vaporBOT
south dawn
#

the microphone always works both on discord and outside, but since this morning as soon as I open pubg it no longer works... does anyone know how to fix it?

#

someone know how to fix ?

#

pubg blocks my microphone, it doesn't work on discord anymore, it doesn't work anywhere anymore
if i restart pc and i open again pubg, the game turn off my mic...

north pike
zealous lance
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hello

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i need pubg emial plz

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@north pike

north pike
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ha?

zealous lance
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do u have pubg email

north pike
#

why ?

zealous lance
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becuase i pakistan community PESF organixer thet sold my slot

north pike
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no i aint giving u my email

zealous lance
#

bro plz

regal vaporBOT
quartz trout
shell sluice
#

whats wrong with the ghillie suit achievement?

tranquil egret
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chat

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is this normal?

potent lily
tranquil egret
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wild

potent lily
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Support is awful

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But it what we got unfortunately

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They’re definitely like a third party deal that’s just uninformed on all issues

vast vapor
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Sadly true

vast vapor
sterile geyser
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in the pass tab where you see your spring fest levels, there's a small section reading "once you reach level 50, you'll earn SPRING FEST 2024 TOKEN each time you level up..." as of right now i'm level 65, but i have not received additional tokens past level 50. does this only apply to premium users? i only need 50 more to buy the emote i want but im not seeing any way to earn more without dropping 25 bucks for the premium pass...

vast vapor
sterile geyser
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interesting. i've leveled up to 68 but the button is dark

tranquil egret
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Afaik its premium only

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So 15$ kekw

sterile geyser
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yeah figured as much...

livid crescent
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Any assistance would be greatly appreciated in helping me fix this... Ive tried everthing

vast vapor
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Have to have the premium pass.

sterile geyser
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maybe for future events similar offers should specify that

vast vapor
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Correction: It isn't vague at all.

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That's on the Pass > Rewards page.

sterile geyser
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ok

potent lily
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Sorry to hear that

peak sun
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you'd likely have more luck fixing it talking to your internet provider, I doubt it's a PUBG specific issue unfortunately

#

How often does the issue happen? Have you done ping tests / checked if it could be to do with other load on your network?

fringe hare
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Hello guys i have problem with ping lags in pubg my ping often jump to yellow or red nubers but my internet is ok and also pubg is the only game where i have this problem other games work with out problem do u know any solution ?

vast vapor
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Could try testing with VPN to a different region, see if it's server-specific or not.

sage tartan
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im not able to launch the game with dx12

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it simply just doesnt start

vast vapor
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I'd search this channel for "VPN" to see what other people have done.

sage tartan
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proton is a good free vpn

abstract laurel
#

hi, i have question regarding pubg file. i recently downloaded pubg from epic games. now my epic games launcher somehow didn't work.

can i launch it through steam launcher instead, or do i need to redownload it?

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also can you link your account to steam or do i have to create new one?

mild folio
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I'm pretty certain Steam and EGS PUBG are not linkable

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I only play on Steam but I have read here a few times that people have said you can't transfer your profile from one to the other

abstract laurel
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that's nice to know

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i just started playing and realize steam pubg has access to steam market

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while EGS doesn't

potent lily
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There’s no cross progression between platforms/accounts

mild folio
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The lesson to be learned here is

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never play something on EGS that's also on Steam

potent lily
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Choose a platform and stay on it. Without cross progression none of your stuff is comin with you

south gazelle
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u can use EGS pubg game files on steam (doesnt need to redownload)

bitter hull
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Anyone having trouble creating a clan ?

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Either it says name not allowed or timeout

fringe hare
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why i have ping lags but only on pubg ? i dont have any vpn and this problem wasnt before 4 months are servers allright ?

potent lily
fringe hare
#

my internet is allryght but my ping in game jumping randomly 1250-300ms why ?

bitter hull
potent lily
vast vapor
regal vaporBOT
vast vapor
vast vapor
#

ghost pings...

fading sedge
#

Guys help meee pls

#

It was deleted, that didn't help either.
I checked the files within Steam, but that didn't help either

vast vapor
fading sedge
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Yes, but it didn't help anything

vast vapor
regal vaporBOT
solid mist
#

Hi
I have this issue from the last update…not able to play on my account (epic game)
I tried everything

potent lily
regal vaporBOT
potent lily
regal vaporBOT
solid mist
#

I tried on support,but I don’t know my 17 digits of my account id

potent lily
#

Krafton ID should be found in your career profile in game

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Or if it’s a steam thing I cannot help

vast vapor
solid mist
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I’m on epic ,not steam

vast vapor
#

I'm sure Google can answer that one too.

solid mist
#

I tried…and no…I couldn’t …
I asked epic customer for help with this

scarlet prairie
#

its been almost 3 weeks and i cant load the hideout contraband window i have so many contraband cupons at this point are you guys planing to fix this?

vast vapor
#

If that doesn't fix it, see the other troubleshooting tips in the pinned messages here.

scarlet prairie
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i did try verifyng the files but it didnt work

vast vapor
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Well, do the other things Not_here and I suggested. After that, your next stop is support.

#

(And let us know when you get it fixed what you did.)

scarlet prairie
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sorry i dont understand what are the other things

vast vapor
regal vaporBOT
scarlet prairie
queen tendon
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I need help with a problem in the Key bindings setting - I can't set the line above the letters with numbers and from the basic setting it doesn't react in the game - the keyboard is in order

viral monolith
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BAN team kill

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how can fix it

mild folio
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are you saying that you were banned for teamkilling? Or are you being teamkilled and want someone banned for it?

spark rock
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the game literally freezes for 1-2 minutes 😭
this is happening every 30-40 seconds
the ping goes insanely high and fps goes to 0
my internet is stable

#

this was stuck for 50 seconds

solemn arch
#

Hey guys, recently me and my friends started encountering this issue. First started with a friend and now its moved on to me, we started encountering this error after coming back from a break which started from December - Last week.


Symptoms:
When in the Lobby - Lagging, Textures take longer to load, Switching through tabs freezes the game.
When in a match - Stuttering when people fire shots, constant fps drops while skydiving, random "NETWORK LAG DETECTED"
When in Training - Driving around the map causes stutters and freezes for multiple seconds, texture quality decreases during this time.

All these have one thing in common, I go from around 150+ frames down to 10, my ping jumps from 60 to 300 (sometimes to 2,399), and the "NETWORK LAG Detected".

#

--------------------------------------------------------------------------------- Things we've tried ----------------------------------------------------------------------------------------

  • Lowering settings, FPS Cap, and Resolution (All test were ran on Lowest settings at 1440 x 900)
  • Loaded a System Restore Point
  • Ran PUBG in Safe Mode with Networking
  • Reinstalling Graphics Card Drivers
  • Reinstalled WIFI/ETHERNET Drivers
  • Reset Router, WIFI, Domain and DNS.
  • Ran a MEMTEST, DISKDOC, and a DEFRAG
  • Disabled OverClocking / AITweaker (ASUS - NVIDIA/ EZ Boost (GIGABYTE - AMD - XMP)
  • Enabled SVID (My Motherboard ASUS B450-F, Is missing this and most voltage settings)
  • Adding "-maxMem=13000 -malloc=system -USEALLAVAILABLECORES" to launch options
  • SFC /SCANNOW AND CHKDSK /f /r (Both of these found thing wrong with our systems and successfully repaired them)
  • Moving PUBG to different SSD
  • Reinstalled PUBG
    ------------------------------------------------- None of this worked, even at lowering the amount that it occurred -----------------------------------------------------------------------
    Specs:
    Mine - Friend -
  • GPU: GIGABYTE 2070 SUPER - GPU: GTX 1650 SUPER 4GB
  • MOBO: B450-F WIFI 2 - MOBO: B365M D63H
  • RAM: 32GB VENGEANCE RBG PRO 3200MHz - RAM: 2x PNY @ 3200 MHz, and a secondary Random Stick, but running at 2400MHz
  • CPU: Ryzen 7 3800x 4.20GHz - CPU:i5-9400F @ 2.9GHz
  • SSD: 870 EVO 2TB and 980 PRO 1TB - SSD: WDC WDS240

I have attached a video below showing this off in Training Mode, since there's more players around and easy access to weapons/vehicles.
https://youtu.be/_XjB0wpw2iA

Video posted to PUBG Discord.

▶ Play video
regal vaporBOT
solemn arch
#

@potent lily What am I looking for in Pinned Messages. Im not on Xbox or PS4, ive done a clean install of PUBG and everything else is from a year ago.

potent lily
#

If you don’t wanna try em go for support

solemn arch
potent lily
#

Then support

solemn arch
#

Like on the website or is there a channel in here?

south gazelle
long raven
#

hey guys, living in west coast canada (vancouver) and am searching for the server with the best ping for playing ranked... anyone figured this out?

solemn arch
south gazelle
sudden badge
#

I have a rx7600 8gb and my game stutters a lot

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When someone uses a smoke, it goes down to 24-30

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fps

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I also only get like 40-50% gpu usage, and 100% cpu

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I have pubg on a gen 4 ssd, 32gbs of 3200mhz ram, x570 mobo, and a 5600x

sacred wren
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My pubg crashed because my video driver isn't updated, I updated my driver and followed youtube tutorial's but it kept crashing, any solution?

regal vaporBOT
lost pike
#

this game,,,,,,,,,,,,

vast vapor
regal vaporBOT
#

Patches
Usually
Break
Game
😭

potent lily
#

I get that every time I try to keep opening crates

gloomy smelt
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@potent lily couldnt find the solution, should i sumbit a request?

potent lily
#

You can post here n if someone knows how to help they’ll tell you. If not support

gloomy smelt
#

Basically I face intense stuttering issue, my specs are R5 5600 and RX 6600 but the thing is pubg is on my hdd... But it should not stutter this much, right?

#

Whenever an enemy comes into my range, the stutter increases

potent lily
#

I’d send an email just in case n if people find a solution before they get back to you you’re set either way

gloomy smelt
#

Ohk

digital stirrup
#

tell me how a player can still shoot me 1 secone after i directly stun them with a stun gun? broken game...

potent lily
#

It doesn’t stop them from shooting

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Just stops from aiming

lost reef
potent lily
#

!rule5 @novel viper please report in game.

regal vaporBOT
#

Do not publicly accuse others of misconduct, including cheating. Always use proper channels for reporting inappropriate or rule breaking behavior. The !gamereport command provides information on reporting players.
Please see #📋│welcome-and-rules

solemn arch
hazy birch
#

May God’s peace, mercy, and blessings be upon you, my dear @PUBG Mobile team... My account was banned the first time and I did not know the reason for the ban...
I am an old player in this game and have never seen anything like this before...
I swear I didn t try to break the rules intentionally...
Please review this request as soon as possible...
Thank you, members of the PUBG Mobile Fair Council...
(Player ID:528014908 )
[Ban image

vast vapor
gloomy smelt
#

@lost reef @solemn arch Fixed it

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I needed to manually change the pagefile to the drive without pubg in it

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0 stutters now

vast vapor
#

I wish that would be my issue; sounds like an easy fix. (I don't use a page file; I have enough RAM not to need it.)

gloomy smelt
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Ok it wasn't the fix

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The problem again started

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It got fixed temporarily

potent lily
vast vapor
#

Whoops; missed that. Yeah; what Not_here said.

wet sluice
solemn arch
sage tartan
#

did they fix the dx12 api?

#

when i selected it , the game wouldnt start

potent lily
regal vaporBOT
bold oxide
#

Somone please help - After completing a TDM/BR match my screen getting stuck.... It is taking 5 mins of time to back to Home screen. even sometimes it is getting stuck totally....#pubg

vast vapor
wet sluice
gloomy smelt
#

me-

full sigil
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cant play games

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once started matchmaking automatically crashing

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any solutions ?

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already integrated files

vast vapor
misty siren
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guys anyone having issues with loading the hideout? and the contraband also

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like i click on the hideout nothing happens

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then

#

if it does open

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the contraband wont open

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is that a wifi issue or what is this

potent lily
#

!troublepins search

regal vaporBOT
wise totem
#

i had this issue and it was my connection

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took like 2 days

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might have to call ISP

viral monolith
#

@viral monolith check out the pinned messages in here

viral monolith
#

can send me the link of the message

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up top the drawing pin with a red dot beside it

viral monolith
graceful osprey
viral monolith
#

but i dont know what message its

graceful osprey
#

It's my feedback to the automated message

viral monolith
#

oh

potent lily
#

Which it also tells you to do

graceful osprey
#

Sure. Just a thought. 😊👍

potent lily
#

Take a lot more screenshots to get the mobile deal done

#

Click the name of the channel at the top, click the “pins” section within that and scroll. Would be easier to just search the channel for someone with a similar issue and if they resolved it

pastel snow
#

Had BSOD on launch so I searched for a fix, now it says this (without going into BSOD)
I'm on Win 11

south gazelle
pastel snow
south gazelle
charred fossil
#

Can someone help me? Yesterday everything is good, but now when I press play and launch the game nothing happens it keeps saying its running but it doesnt. Any fix on this? I tried verifying the game and reinstalling the game still the same :(, please help

OS: Windows 11

scarlet prairie
#

its been over a month like this

wise totem
# scarlet prairie its been over a month like this

Where are you based? Is it a Belgium/Netherlands law thing where you're not allowed to use that? This happened to me before but it was an ISP issue and it only lasted 2 days luckily. If you're not from one of those countries then perhaps try calling your ISP and see if there's any issues on their end

charred fossil
#

Any fix on this? Please help

scarlet prairie
wise totem
vast vapor
charred fossil
vast vapor
regal vaporBOT
charred fossil
vast vapor
#

It's definitely not the first time someone's reported the issue here; usually it's fixed by a clean reinstall or by making sure that the anti-cheat isn't prevented from running due to file permissions.

scarlet prairie
wise totem
#

For me it was

scarlet prairie
#

it might be

#

okay can you help with another thing

south gazelle
# charred fossil Any fix on this? Please help

maybe reinstalling the BE fix this problem
. go to Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye
. run the "uninstall_battleye.bat" ACCEPT
. then run the "install_battleye.bat"

scarlet prairie
#

at this point my everygame has freeze screens and extreme fps drops that go as much as 70 fps down im ussaly playing at 90 fps locked but when im in close combat or when im looking into my scope my fps drops to 40 and then gets back up at 90 very frequintly

south gazelle
#

MANY networks "issues" like being blocked by your system or ISP...can be fixed with VPN
you can try some free vpn (i not recommend "free" services) or use CloudflareWARP
if still not working....call your ISP to fix your connection

gilded token
#

I got a code yesterday from a stream I won and the code doesn’t work says it’s not for this system ?

lost pike
#

servers down?

rustic cedar
regal vaporBOT
pale zenith
#

my game crashes pretty often when it's running in the background. 🙂

regal ocean
#

getting this after teh update but the game still plays...

rotund holly
#

Does anyone else experience a LOT of stuttering and frame drops lately?
Especially on Rondo but on all maps in the last couple of weeks, having major drops from 160 to 70 or less. Not sure what's causing this, most settings are very low or medium (textures, distance AA PP)

white laurel
#

got stuck

formal canopy
#

Any moderators for the PUBG twitch channel that can tell when the g-coin winners of PEC & PAS will get the gcoins?

dusky quarry
#

guys anyone getting pc restart every time he log ?

vast vapor
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

dusky quarry
#

any fix ?

vast vapor
regal vaporBOT
dusky quarry
#

Ffs nothing is working

#

They always fuck the game after updates

regal vaporBOT
#

Patches
Usually
Break
Game
😭

mystic sleet
#

after the update, the game is freezing

wintry ether
#

Found a bug in pubg PC after this update.

abstract laurel
#

hi, does anyone know how to reach krafton support (not answer bot, real human support)

someone stole my phone and i cant remember the email associated with my krafton account

elder fossil
#

Weapons disappearing when in inventory screen for everyone I'm playing with including myself. Reappear some minutes later, etc..

dusky quarry
#

And is there any way to fix that?

dusky quarry
#

Bro im not able to start a match as soon as i start the game i get restart

novel crypt
#

Any idea why there are massive FPS drops in pubg . I play on a 9th gen i5 ,1650 laptop and have tried multiple fixes (assuming the problem is on my end) . All drivers are upto date and I have been trying to play with nvdia image scaling and the fps is still horrendous in the 30-50 range lows , 80 highs . Avg is 35-40 . All settings on very low , v-sync is off . Native is 1920x1080 but ive tried on all the resolutions . Horrendous fps even on 1280x720 with image scaling .

random flower
#

Help anyone, I stuck on Initializing screen it keeps not responding in task manager.

woeful hound
potent lily
potent lily
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

abstract laurel
rotund holly
potent lily
#

26 hours ain’t nothin for support to respond

#

For twitch events? No idea about any of that.

novel crypt
#

Another problem . I claimed a prime parcel today but didn't recieve it in game yet . Accounts are linked already and restart lobby , restart game , re connect of the prime and krafton acc . Nothing has worked so far

rotund holly
potent lily
#

No idea about it

potent lily
novel crypt
spiral nova
#

i have a problem with lunching PUBG it's blackscreen i already did verified File but Still blackscreen. I need help

woeful hound
#

@tiny bobcat koennt ihr bitte die audio beim gamestart noch vielleicht so 70-80% lauter machen? ich hoer das immer kaum..

regal vaporBOT
#

For moderation purposes, please use English when speaking in this server.

tall rune
#

hey just tried to edit the emotes&sprays and can’t see the emotes on the left

regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

viscid rose
#

for some reasons i can't even enter the pubg it gets stuck the screen before it starts initialising and if i restart few times it does enter but when match starts there's infinite loading can't get into the match . ( and NO its not internet) i did speed test everything working i streamed yt on 1080 worked smooth ,, csgo 2 34 ping smooth as better still if i try pubg its fucked..
Also the gay dayum ping is 350 ms it use to be on 110 .. Help!!!

#

its just stuck

hard ridge
#

Anyone else having the issue that after playing for a couple of hours the game will just freeze and you have to restart it? It’s always been like this on my current PC, starting to get annoying…

ruby sandal
#

so... we were driving full sleep and we got stuck in a tree... escaped right before it exploded...

mighty shell
#

I am getting 68% packet loss and my ping is 170ms AS server

#

my internet is fine

#

when i tried send network data to PUBG it failed

vast vapor
ruby sandal
#

Actually we were racing and my teammate rammed me peepohappy

vast vapor
lost pike
#

bro f this game i'm done

#

it's been 5 minute and still didn;t open a f chest

#

infinite loading

#

and if i reset the lobby i lose the chest and key as was with the 7 anniversary chest

#

multi milionare company full of bugs

onyx veldt
#

is there anyone having an imprint came back after disassembled ?
mine got all the way back from last month while keeping the credit , also some of the imprint doubled , idk if i should be happy or nah

red hornet
#

In case that i open the ducati box in the lobby and drive some meters. In the airplain and later i see my bike on the map. I think the map information has to be reset?!

vast vapor
cloud maple
#

is pubg broken?

vast vapor
#

Is it saying your client is out of date? (Mine's saying that.)

#

I restarted Steam, and mine is updating now.

#

It's a small-ish (160mb) update.

viscid rose
regal vaporBOT
#

Patches
Usually
Break
Game
😭

glad nova
#

sorry if this has been asked already but is anyone else randomly crashing? only started happening on pubg past 2-3 days its always about 5-10minutes into a match i crash

#

every other game is fine btw

woeful thicket
#

where can i post a bug?

#

is this a proper place?

wise totem
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

ashen geode
glad nova
#

But it was on the other maps the crashes have happened so I’ll keep playing and see if it continues

ashen geode
#

good luck

glad nova
#

Thanks, never had this issue with pubg before normally it runs fine

vapid cape
#

Why doesn't Support page work? When I select type of problem I can't write messages and attach files. It is for months like that

vast vapor
vapid cape
#

I am using exactly uBlock Origin and some other addons. I will try to turn it off on the Support page, thank you

lone tangle
#

Hey!

I've been just banned for a week for "using an inappropriate nickname", but my nickname is "MandiMihaly21" which is literally my name, and I have been using it for the last 5 years in the game. Does this nickname ban contain the Clan Tag too, or it is something with my name that is not appropriate? I don't really get what can be the problem.

keen lotus
#

anyone game broke after todays 150 megabytes update ?
whenever i join a lobby, i cannot see my mic glowing but my friends can hear me and i cannot hear them, when we join a match, i get stuck on loading screen but i do not hear other players walking and running around me or anything, this all happened after todays 150 megabytes update... anyone else? or any idea how to fix?

thorn pond
#

help me do recomend rtx 4060ti 8gb or 16gb for pubg ?

nocturne sun
nocturne sun
#

Although, if the price difference is marginal, it might be worth getting the 16GB card for other games that might make use of that extra video memory.

pale anvil
#

Hey Guys,
so i am a PUBG player from Season 1 - Username: AlaRau i play this game for years and it's the only game that currently interests me, as you may feel where i am going with this , i will be short! Basically i got ''banned'' for No reason, or at least that's what i believe. After creating a ticket i have found out that it's the excuse ''Please note that even without having any programs specifically for hacking/cheating , ....bla bla etc''. OK.....so i get over it , it is what it is, i am mature, and, it's just a game , don't get emotional. Then just to be sure to calm my paranoic mind, i have reinstalled the windows with everything from scratch, created a new account, and then shortly after finishing the training from the start of the game, i got 24hr banned again. What can i do to fix this? Sure there may be a better explanation than this, and also there should be someone who looks in depth to these issues (i am assuming) - what do to?! i am 100% No cheater.

vast vapor
south magnet
#

guys

#

do any one know the contraband issue in pubg
becuse its not loading

#

and i cant open crates

vast vapor
regal vaporBOT
raw idol
#

Y'all need to fix that garbage where everything gets all glitchy and slow af whenever 1 car hits another.....it's really p**sing me off considering how many times that garbage has got me killed. 🤬 🤬 🤬

regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

graceful osprey
ruby sandal
#

#1220393493697134655 Hello everyone, so the list of the winners of the birthday party was announced last week and I was one of the winners. I got a friend request and a message to provide my platform and PUBG ID, but I haven't got my reward yet. I texted the profile that sent me the message and announced the winners' list but there was no response. How can I reach out for technical support?

wise totem
#

Could be a few days especially not working weekends

ruby sandal
granite stag
waxen hemlock
granite stag
waxen hemlock
rugged portal
#

Hi anyone seems to encounter laggy / bad FPS from time to time since few patches ? I was at 144FPS everytime until 1 month back. Now I can drop to 60/70 when fighting

tacit lagoon
#

Hey guys I am trying to verify my phone number on PC so that I can play ranked but I get an error saying "An error has occured"

#

Is there a way I can fix that? or do I have email them?

#

(I purchased the game like 2-3 years ago)

vast vapor
regal vaporBOT
tacit lagoon
tacit lagoon
vast vapor
#

Yep; that looks like your best course of action.

tacit lagoon
viscid rose
#

hey for some reasons people in SEA server getting 2 to 3x of their usual ping like i use to play on 110 ms now its eithe 205 to 220 or 305 350ms

#

its like if u play 6 to 7 matches u will get yr usual ping in one of em rest match r with high ping

#

and not its not internet issue since alot of people from SEA are facing it

#

any one got any idea?

solid whale
#

anyone playing from dubai?

#

Having problems in connecting to the right server, playing with really high ping

zenith ibex
#

I have fine fps, but I keep getting lag spikes (my internet is fine, all my other games dont have ping issues)im talking like, 50ms spikes to 1k-3k ms. I dont know what to do , I have tried everything.

zenith ibex
#

setting the status to offline?

alpine violet
#

also getting those lag spikes

zenith ibex
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

muted leaf
#

Sup guys, I just reupload the game and I have terrible freezes and FPS loses. I checked the minimal and basic configs andI have a better config that them. Any idea ? I can give you the config if that helps 😄

muted leaf
#

sure

fast grotto
#

also is it just pubg or other games

muted leaf
#

nop, just pubg, Im running r6 in high quality

fast grotto
#

specs?

muted leaf
#

yep, gimme a sec

#

(just finished the steps, im reuploading)

#

I have 300 free GO on the ssd and 30 free Go on the C:

#

yes my screen is bad, its not mine x)

#

direct X 12

#

Ill go afk during the dl, brb in 40min, thanks for the help @fast grotto

#

I hope that works cause its unplayable rn

fast grotto
#

ok....

#

that gpu is very low

#

and is probably why its stuttering 3gb is not enough

muted leaf
#

yea thats what I tought

#

the problem is, if I want something bigger, ill have to change everything x)

fast grotto
#

sounds like a good time to upgrade pc to something new

muted leaf
#

yea but if want a better gpu, ill have to get a new mother board, newm otherboard means new battery

#

And im not working x)

fast grotto
#

Why do you need a better motherboard for a different gpu

south gazelle
#

the big problem is the cpu 4c/4t
today even for navigation the minimum is 4c/8t (i recommend 6c/12t) normal task already use more than 4cores
3gb vram can be "fixed" setting to very low video settings
i forgotten to tell........ALWAYS USE DX11

muted leaf
#

so changing everything would be less profitable than buying a new pc

#

but I have no money for an entire new x)

fast grotto
#

eh depends on the budget

muted leaf
#

I barely have enough for food bro

fast grotto
#

well thats a big ole rip

muted leaf
#

yes 😂

muted leaf
#

@fast grotto my task manager says that my processor is saturate (more than 70% in game) and same for gpu, so yup, that my deal x)

fast grotto
#

💀

sudden badge
#

I'm getting low fps on my rx7600

#

My old 1060, and 1070ti out perform it

#

I've already tried every trick in the book, but nothing works

#

I have 2 nmve PCIE gen 4 SSDs, 32gb of 3200mhz ram, a ryzen 5 5600x, rog strix x570 e, rx7600 gpu, a really good cooling system, and many fans

#

Everything is updated, and everything is running at gen 4 speeds

#

I get around 90fps on deathmatch, and a solid 100 fps on low settings br

#

Smokes, and gunfights frop my fps to 90-80 fps

versed ravine
finite elbow
#

hello, why everytime i try to join a game it says connection timeout ffff 2.9.1.1

indigo thicket
#

game keeps crashing in main menu havnt even played my first game

finite elbow
regal vaporBOT
south gazelle
# sudden badge Smokes, and gunfights frop my fps to 90-80 fps

pubg use more cpu resources than gpu

  • try setting to dx11 (pls..always use dx11) and the "post-process" let at minimum
  • check if the gpu debug is disabled (i think is on the gameplay tab)
  • check the cpu usage on the taskmanager while you are playing (open the game in windowed or bordeless then open taskmanager and let it opened)
  • i dont know much about rx7"600" but i think is something equals rtx30"60".... so let the resolution at 1080p with render scale at 100
    if the gpu usage is bellow 100% that means ur cpu is not enough to push ur gpu in this game at this settings
south gazelle
#

@fast grotto i forget to put some image on my last message..then i fix with img link but the msg was auto deleted 😅 this is normal??

fast grotto
#

Try again

south gazelle
fast grotto
#

LOL yeah that will do it

inland vault
#

yesterday while playing pubg I unexpectedly got a blue screen, today it happened five times. who has a similar situation?

muted leaf
oblique quartz
#

Used survivor points to get toon raider and Killer Kitty Set but outfits not showing in my inventory. I have checked to make sure the items were not imprimts for the workshop. Nothing in either workshop or customize section. Anyone having the same issue?

muted leaf
#

@fast grotto dude... I just desactivated the replay, I can play the game at 130 FPS now 🙂

#

that was simple as that

spice cloak
#

Hello
me and my friend have this bug where the game wont start (stuck on loading screen) and after it shows connection timeout

#

is there dev here who can help because its been happening since 28.2.2

muted leaf
#

yea

finite elbow
#

cant play any match......

versed ravine
#

HELP!!!

finite elbow
#

did the clean install process and still the same problem

finite elbow
#

after that i joined a normal game and it worked too

#

idk if it will happen again ill check next game

#

worked

#

just join a custom game and it will work

versed ravine
#

i just only
1 clean pc and put and change thermical past on cpu
2 change 3 fanns ,an dont workkk

spice cloak
#

i disabled the replays and i am playing right now

#

i dont know if it had anything in it

elder surge
#

hey, I have this strange issue where the reticle of my AR always changes to the triangle one on its own any time I loot a different AR...
I've tried changing reticle changing keybinds, removing them... I don't know what to do, anyone got ideas? 😭

sudden badge
#

Idk

vast vapor
lone wolf
#

can anyone explain this ?

south gazelle
warm mist
#

is it an error that I get put in games with lvl 200+ people, when I'm not even lvl 35, sounds kinda unfair tbh

rotund holly
#

Does anyone else experience loads of frame drops and stutters?
Especially mid-spray or while shooting or dodging?

fast grotto
#

?

summer sundial
#

did not do all the steps, it try it now, thank you!!

fast grotto
#

Yeah let me know how it goes

summer sundial
fast grotto
#

Hmm

#

Does it only happen with pubg?

summer sundial
#

yes

#

but the problem seems to be battleye and their support did not answer to my messages

rugged portal
#

I saw a communication about Nvidia driver on PUBG support this morning.
Is this may explain stutterring / lag / freeze with NVIDIA GPU since couple of weeks ?

Don't see anything in the patch released today but it seems gone today and seems to work fine since today release

elder surge
# vast vapor I had that happen for the 4x reticle. It was being caused by the keybind "Reset...

Unfortunately that wasnt the case for me 😦

I'm in training mode right now and have unbound ALL reticle-related keybinds entirely, and I've put a dozen ARs on the ground. Regardless if I mouse over and press F to pick it up, open inventory and drag it in or right click it to equip, triangle is default reticle every time. I change it to red dot, drop the weapon and pick it up again, and it becomes triangle

#

I've keybound reset reticle to right mouse button, that ought to do it

mild folio
#

There are a few issues with keybinds for features that were added in as the game went on, where if you didn't reset your controls to default and then reset your custom keys, they may not have worked properly. I had a similar issue with the dirtbike pitch-up/down ground mechanics

#

thankfully, you can cloud-save your default keys, reset to default, and then load from cloud and normally it fixes them

#

Could be what the issue is

sharp slate
#

hi everyone hope im not disturbing.
when i launch the game i get a message on the screen saying " The game's protection system is not working properly. " . ive tried clean uninstall the game, switched on/off the antivirus, uninstall the Zacynthos anticheat and nothing worked for me. anyone faced this issue and fixed it ? its been over 2 weeks im trying

south gazelle
sharp slate
#

no

#

i turned on right now the zacynthos

#

lemme try again

#

shall i run it as admin or no?

#

first try goes without admin perms

south gazelle
#

the game creates 2 child process when he start ("daisy" something other one i cant remember)
but the two main process is beservice called bay the tslgame_be.exe and the zacynthos service

sharp slate
#

i should find that on task manager or at services?

south gazelle
south gazelle
sharp slate
#

rn im stuck here

#

normally by now i should have seen the message saying about the game's protection system

#

so i shut down the game from task manager and start the game using admin perms

#

having open both zacynthos and be services

south gazelle
#

did u reseted/formated your system??

sharp slate
#

be more specific please

south gazelle
sharp slate
#

no

sharp slate
#

i mean im trying for 2 weeks so i guess I can be a little more patient

south gazelle
#

i fixed this stuck in many ways
one of them was enabling/installing the .NETFramework 3.5
always have to keep libraries installed (netframework & vcredist)

sharp slate
#

any other way ? im thinking something settings side

south gazelle
#

i could provide shell command but this step is more "friendly"

sharp slate
#

for now im following this, if that dont work ill be back

south gazelle
#

ok! hope this fix 🙏

#

oh wait...how did u open the game with admin?

sharp slate
#

second time yes

#

and still stuck there

sharp slate
south gazelle
#

but you executed the game.exe??

sharp slate
#

yes

south gazelle
#

no man

#

u need to execute directly from steam

sharp slate
#

oh

#

nvm, after restart a new day starts for my pc so i guess we'll talk again in 1 minute

#

im back

#

both BE and zacynthos are working

sharp slate
#

lets try again

#

shall i start the game through steam?

south gazelle
sharp slate
#

what if i get stuck at black screen ?

south gazelle
#

executables "RUN" things
When you run it on Steam it provides command lines to the execpubg.exe that will call zacynthos.exe/beservice/tslgame.exe with some lines like udp/tcp ports...and so on.

south gazelle
sharp slate
#

takes some time to open through steam for a weird reason

#

im stuck at blackscreen

south gazelle
#

its normal
calls others executables to provide functions until the game itself loads

sharp slate
#

regarding the .NetFramework i've done that

#

so

#

we have to figure out an other solution

south gazelle
sharp slate
#

looks like installed

south gazelle
#

theres 2008/2010/2012/2013/2015/2017...etc

sharp slate
sharp slate
south gazelle
# sharp slate

nice i think u are good 🤔

  • You can add the game folder to the Windows Security exception list (google it how to do )
  • reset firewall (will appear that window asking to allow the game use the network
south gazelle
sharp slate
south gazelle
# sharp slate

you are good windows user btw ❤️

I don't know where else we can go
pubg has so many ways to fix
There were some that just restarting the PC solved the problem 🤷‍♂️

sharp slate
#

didnt fix the problem

south gazelle
sharp slate
sharp slate
#

following pubg support's instructions

south gazelle
sharp slate
#

currently doing that

#

did that, meanwhile pubg was stuck on black screen, i stopped it from steam but still stuck in black screen

#

shall i restart the pc again?

south gazelle
sharp slate
#

even after RR keep stuck on black screen, trying the "remove mp4 files " method i found on reddit

#

already spent too much from your time

#

should loading take some time now that i dont have mp4 files inside? have you ever tried that?

#

it worked

sharp slate
#

i hope god gives you everything in life

south gazelle
#

i dont delete
just block to be opened ^^

south gazelle
sharp slate
#

im more happy that you exist at this world mate ❤️

novel crypt
finite elbow
#

Did anyone find a solution to the problem connection timeout 2.9.1.1 fffff

#

After trying to join a match

pseudo spear
#

im trying to play on ps5 and after loading screen it just sits on a black screen with smoke coming up

mossy marten
#

I’m on PS5 and I can’t get past the loading screen after update, friend’s having the same issue.

uncut smelt
#

Yeah im the same is the server down for maintaince or something?

silver lantern
#

i need help tho

#

well it worked.

#

i delete everything said

#

thanks guys

abstract beacon
#

anyone else getting increased latency and packet loss? matchmaking time taking longer than usual as well.

*edit: NA servers

fast grotto
#

Only seen increased matchmaking during non peak hours

rotund holly
novel crypt
rotund holly
viral monolith
#

My game keeps crashing every time i open it both through steam and epic games. No other games do this to me and my bios and updates are all up to date! The error code is keep getting is “Navagio.sys” is what failed. I looked it up and its only relative to pubg. And people are saying its something wrong with the anti cheat… can someone help me out? Is it a bug affecting certain devices/hardware? This only happened recently. I played the game last year a lot… stopped playing for a few months. Come back to it and it just crashes. No hardware has changed, just updates to software overtime. No other game does this!

#

Happening to me right now

south gazelle
# viral monolith My game keeps crashing every time i open it both through steam and epic games. N...

windows normal or insider?
".sys" file acts as a driver = kernel level
system security or anti-virus may not let navagio.sys load.

  • windows security: try to add these directories below to the exceptions list (search for exceptions list)

C:\Program Files (x86)\steam (this is the default steam install folder / pubg by default is installed inside this folder)
C:\Program Files\Common Files\PUBG
C:\Program Files (x86)\Common Files\BattlEye´´

viral monolith
#

Regular windows

#

Uninstall or add those… i dont understand

viral monolith
# south gazelle windows normal or insider? ".sys" file acts as a driver = kernel level system se...

Ok, so It is allowing me to open the game as soon as I open into my pc. However it crashes when i close Riot anti cheat for valorant, geforce experience and any other small things in my task bar widget. Also crashes when I turn on my MSI afterburner and set my fans to 60%. I don’t overclock and only touch fan speeds. Now it is asking me a promt saying “windows firewall has blocked some features of TsIGame on all public and private networks” should i press Allow access to Public networks or Private? Do you think shutting down any opening programs on my computer and turning it on and afterburner has something to do with it crashing?

south gazelle
#

sorry i'm not in home rightnow

#

whats your pc specs?

viral monolith
viral monolith
# south gazelle whats your pc specs?

Asus Tufgaming 10700 Hifi mobo or whatever, Nvidia Rtx 3070 12 gig Vram, Intel 9 10700F i believe, 32 gigs of corsair vengeance 3600 speed, 1 TB SSD I believe.. not sure which one. 2 4TB hard drives (not sure which ones tbh) 1000 watt power supply i think, and for my cpu cooler its a corsair one (forget which one exactly)

south gazelle
#

factory is a nice step

#

wow fck settings

viral monolith
south gazelle
#

pubg dont like to use ram xmp or others overclock
try to set to a normal frequency in the bios
3600mhz is xmp
3200mhz is normal

viral monolith
#

I don’t have XMP enabled as every time i turn it on my pc black screens lol

south gazelle
viral monolith
#

Bruh

#

Don’t get me wrong, I appreciate the help .. but you making me do all of this? Im already computer incompetent as it is..

south gazelle
#

ok srry
check the pinned message
maybe something in there will help

viral monolith
#

Do i have to do all of that after resetting my pc? Or can i just download steam and check to see if the game will run

fierce sparrow
#

on steam you ccan no longer achieve the equip gillie suit achievement

#

for some reason

#

do i have to do it in a certian way?

#

i have worn it several times

#

from crate drops to basement keys

vast vapor
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

fierce sparrow
#

belts?

#

il do it tommorrow its 10 pm oopsies

vast vapor
# fierce sparrow belts?

Yeah; the ghillie suit now goes on the character inventory model slot where the belts used to be, so the ghillie doesn't remove your clothing like it used to.

#

I suspect something to do with that change is now preventing the mission completed flag from getting set. But who knows? :-) I'd just report it and let the devs figure out how to fix it. :-)

versed ravine
#

What is going on with this game?!?!?!?. Yesterday I played all day without any problem, today freeze after freeze .. on top of that I also lose points after putting money into this game

rotund holly
pulsar socket
#

people, can you help me, I have good components, all the drivers are updated, literally everything, I only have problems with pubg, bad, many fps, now I set everything to very low on dx11 enchanded and it doesn't help, I reduced the render scale, is there a solution for that?

novel crypt
#

i had an issue , turns out i was dumb and my cpu was running at base clock instead of turbo boost . sorting that seemed to fix the fps but there are stutters here and there . just not as bad as b4

pulsar socket
#

@novel crypti have gtx 1070 8gb 16gb ram r5 3600x

novel crypt
#

what fps do u get , maybe try bumping some settings to low/medium to try to balance cpu and gpu usage

pulsar socket
#

I have sudden drops with a magnifying glass 110 to 50 then it's 70 to 80 I can feel the drops, I updated all the drivers and everything else, nothing helps

south gazelle
south gazelle
#

i just want to know if the lag was fixed

#

no..dindnt work

#

is sayin NO on the warp

#

the app is open near your system clock

#

change to warp connection

south gazelle
#

try to play

#

all your system

#

this is sad
normaly is geting around 5~15ms increased ping
uninstall then and wait someone to help fix

south gazelle
#

all the settings from this software was undone after uninstalled
restart your pc and if the high ping persist....give up this game Sadge

sonic blaze
#

Hello, I have a problem, can anyone help me?

When I play the game, this message appears

sonic blaze
final aurora
#

Guys, does anyone having issues upon completing the puzzle?

willow drum
#

i just installed pubg for the first time in a long time like a year or so and all it does when i try to open the game is just keeps on crashing when it tries to launch

#

any tips on how to fix this?

#

please @ me if you can help

fierce sparrow
#

hmmm

#

steam?

#

@willow drum

#

if so go to steam library

#

right click on the game on the left

#

properties

#

installed files

#

then virify integrity

#

make sure file is quitted out

#

and if you did everything right after it loads it should let you play

willow drum
#

ive done everything tbh

#

and still nothing

fierce sparrow
#

did you verify integrity

#

?

willow drum
#

everything

fierce sparrow
#

oh

willow drum
#

i did that 2 times plus uninstall and reinstall the game 2 times as well

fierce sparrow
#

hmmm

willow drum
#

i havent played the game in well over 1-2 years

regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

fierce sparrow
#

id ask them they would know a bit more that me

willow drum
#

bet thanks brotha

fierce sparrow
#

im new

#

il report it rn

#

just curious

floral pawn
#

Game keeps crashing and crash log screenshot shows a picture looking like a chessboard. Anybody experiencing the same or have a fix for it? Newest Graphics Driver and newest Windows update, happening since about a month now I'd say

rugged portal
#

I have a very laggy game (like if it was a 60 FPS even if steam overlay says 144 FPS) since couple of weeks after many years without issue before that.
And I don't know if it's related to PUBG issue (I have seen a communication about NVIDIA drivers in PUBG support this week) or if it's me (I have a 3080)

#

Anyone elsenoticed a difference in game smoothness since most recent update / couple of weeks ?

vast vapor
# fierce sparrow whats a belt 😦

Characters used to have a clothing slot for belts, which added a small amount of carrying capacity. Many newbies didn't realize this and removed the belt, limiting what they could pick up when first landing. Krafton just a month or so ago removed all belts and just added their lost capacity to the character's default capacity. Anyway, the box on the inventory page where the ghillie displays now is where the equipped belt item used to be shown.

fierce sparrow
#

explains why thsi wasnt noticed yet

#

:p

foggy creek
#

everyone since morning im only getting option of random map when I start the match by myself the ping is alright like 110-140 but when someone else starts the match I get 250+ although the gameplay is not that bad like and they are also getting option of selecting maps can you guys tell the solution and reason thanks In advance

cerulean holly
#

Built a new pc and pubg is crashing on start up.. tried removing overclocking of cpu and gpu.. tried running steam and pubg as admin still no luck. Any advice

flint sparrow
#

WTF PUBG? before it was guns now I cant see players

#

I reinstalled everything

#

Restarted the game twice everytime

#

All other stuff are working fine

#

AMD RX7900XTX and AMD Ryzen 9 7950X3D

#

64GB RAM

vague hollow
#

I bought the survivor pass and didn’t get the toon raider or killer kitty set. Even though the track pass says acquired. How do I contact pubg to fix it?

south gazelle
flint sparrow
#

Tried

south gazelle
#

amd gpu sometimes have a bunch of custom settings on the "driver painel" that can cause some issues in some games
like frame gen and other stuffs

flint sparrow
#

All default and I reinstalled the drivers too to see if that helps

#

As you can see some skins are loading. Issue is not on my side

south gazelle
#

yeah...issue to loading some kind of texture ICANT
pubg is a joke these days
hope u get a fix to this Prayge

flint sparrow
#

No luck

flint sparrow
#

Again... for ppl who will say it again I did all the normal trouble shooting steps

#

It is not on my side

regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

vast vapor
# cerulean holly Built a new pc and pubg is crashing on start up.. tried removing overclocking of...

Possibly an issue with Intel CPUs. See https://www.youtube.com/watch?v=si4DTxFUUvM (around 1:10) and also see the comment in chat by @StandTallTx:

Hey guys. I work for an SI you've reviewed in the past and can confirm that the 13th/14th series definitely have issues with becoming unstable. I've handled over 50+ cases with different clients over the past 5 months since I first became aware of it with the bulk of them involving the 13900K and the "out of video memory" error makes it a dead giveaway. It's gotten so bad that I immediately become suspicious any time I have a client reporting issues and their system has a 13900K. The only way I've found to stabilize this is using Intel's Extreme Tuning utility to turn down the Core Performance Ratio from x55 to x50, but it's still a defective CPU and I'd recommend to replace it anyway.

Hope this helps - You guys rock!

Edit: Some commenters are pointing out that this is a motherboard/power limit issue. We do set the stock power limits that Intel recommends in BIOS (PL1 125w; PL2 253w) and disable Multi-core enhancement, but doesn't make any difference.

viral monolith
#

yo i got banned for nothing. Literly nothing i wasnt hacking teaming teamkilling anybody know what to do? i allready submited a report and messaged a moderator

wise totem
#

Do you actually 'feel' the 1k ping or is it just a visual bug? Happened to me before but was luckily just a visual bug because the gameplay wasn't affected

#

so how do you play

wet sluice
#

didnt know Mars had pcs

#

was talking about your ping. but maybe i shouldve responded to it

rugged portal
#

Game is unplayable at the moment (since two patches ago) with Intel 11th Gen and RTX 3080. Low FPS every minute or so (come down to 40-60 FPS with a laggy feeling) when it was constant 144FPS before that.

Definitely an issue on PUBG side

south gazelle
manic yew
#

I need to talk with a moderator or admin about a ban situation . I already ask for other explanation, thank you.

rugged portal
potent lily
#

If it’s in game we cannot help you

#

You can send a dm to purple names as they’re mods.

vast vapor
lost reef
#

This fixed my issue, went about 9 hours without a crash
Haven’t been able to do that in a couple year
Oddly enough my teammate with the same GPU and CPU crashed at 3 hours

elfin granite
#

Hi huys, how to resolve issue when after each game I need to restart lobby a lot of times so that I can go to lobby with my friends, its a bit anoying

regal vaporBOT
rain estuary
#

i litterally can't hear nothing but footsteps in the game i tried everything from reinstialising windows and playing with default audio settings to using nahimic audio and also i downloaded fxsound helped a little but not much when people are shooting even disabled razer 7.1 this is weird i can't seem to wrap my hezad arround this how can a game be unhearable with stock audio options how can it be competitive it feels like im playing a worse version of warzone or wtevr

#

i am using windows 11 - steam - razer blackshark v2 x headphones

south gazelle
rain estuary
#

arigght i ll try just that thanks

honest parcel
#

Hi guys, Who can i contact about wrongfully permabanned account?

vast vapor
#

@honest parcel See above.

honest parcel
#

thanx

rain estuary
rotund holly
#

EU servers are virtually unplayable? constant lags, stutters and freezes. packet loss and ping spikes? anyone has any solution for that?

south gazelle
ashen crypt
#

so much for window and software...2 days in row pubg crash when open at start...sigh

ashen crypt
#

i just change my motherboard with new nvme ssd so i am download and update stuff atm

#

anyway i will check the problem again later. i will download pubg again to my new ssd nvme.

south gazelle
#

ok! hope works without any error Prayge

rotund holly
potent lily
#

Have you searched the channel with the channel search?

ashen crypt
#

took me 1 hour last night to set up ssd nvme...been use pc help from discord and reddit and people not much help

#

have to look up youtube and my manual motherboard and finally all i need to do was right click new volume

distant trellis
#

Im just thinking about buying NASA computer for pubg only

#

and here I can see - no matter what PC I have

#

Pubg means Public Unusual Bug Game

#

You have no idea how drastic bluescreens I must get through to just really enjoy the game

#

Pubg + Bluescreen + crash = psychokiller

#

I feel like it should be the indicator calculated by your crashes per hour in game which can automatically ban the player by IP to avoid creating psychokillers

#

PUBG - "Become the alcoholic or let the psychokiller vibe hit you

ashen crypt
#

I can't play PUBG. It keep crashing every time I click open and then seconds later crash. The other games I play run fine no crash or issue. Only PUBG pubgface

#

Saturday was fine then Sunday start crashing since now today Wednesday still can't play. I been try to figure out and no luck.

south gazelle
ashen crypt
#

i am download pubg now. i just remove it lol because so upset try to find why it keep crashing for 3 days

south gazelle
ashen crypt
#

It works. I remove TSLGame folder and it fine now

south gazelle
main glacier
#

does this mean my graphic card is dying ??

main glacier
#

after reinstalling drivers it worked 😁

rotund holly
#

It was not, tried resetting router, pc, verified files, still game is stuttery and virtually unplayable

regal vaporBOT
rotund holly
#

Nah, no point in my opinion honestly. Have done so in the past in the years Im playing this game.
Responses are always automatic with the same copy-paste message to do everything I already have.
Tried it all, issues remain. reinstalled game steam windows everything.

#

I dunno if its pubg servers, but I changed to current ISP few months ago. issue before that were much worse, and game is quite a rollercoaster in past few months.
I've had a few weeks it worked almost smoothly, then at other times game is unplayable. Like, my ping suddenly out of the blue spikes to 500ms and frames drop to 40 (from 180-200).
also, no issues on other games...

vast vapor
rotund holly
south gazelle
#

@rotund holly did you tried the warp app? give a try if u dont! for some players works and ofc the ping will increase but normaly not too much

copper shell
#

Hi everyone. For a few days while I've been playing Pubg, my PC has been restarting for no apparent reason. Has anyone encountered the same problem?

rotund holly
rotund holly
copper shell
rotund holly
south gazelle
# rotund holly this like vpn or rerouting for what cause? ping?

more "local vpn"
warp encrypts packets locally before sending to the router
your ISP will only see a request to connect to cloudflare (cloudflare is not blocked on any isp) and it sends it to the game server that goes through the same process to get back to you

the point is: if your local network or isp is blocking something that related to pubg
now pubg is hiding behind cloudflare packages to avoid being blocked 🤔

rotund holly
#

its a quicker workaround than to just get rid of that ISP and switching ones, especially on fiber.
But usually when tried vpns or stuff it would double the ping (from 50-60ms to 100+)

south gazelle
rotund holly
south gazelle
slender shale
#

that'll never happen. same reason esports for pubg is mainly asia only now

raw valve
#

hey

#

does anyone know how to fix "failed to initialize steam"

slender shale
#

try opening your task manager and making sure tsl is ended and anything steam related. then try relaunching steam,. you might have a double instance running

raw valve
#

also have a performance issue

#

frames start to drop after 1 game

slender shale
#

update your drivers, adjust your settings. could also have an overheating issue

#

i have to sit my laptop on a cooling pad/fan cuz it gets smoking hot running pubg

raw valve
#

i get more frames running warzone

#

i got a gtx1650 i5 9300 20 gb RAM

slender shale
#

shrugs im on a laptop and manage 140+ fps, granted my laptop is on steriods

#

i run an i7 12th gen 4.5ghz, 32 gb of ram and a 2060

south gazelle
#

rightclick on the windows audio icon > check if spatial sound is on > turn it off

then make sure that you audio is stereo (not 5.1/7.1..etc)

south gazelle
raw valve
#

i cant run this game bro

#

theres so many issues

#

ive been dying to play this

regal vaporBOT
#

MINIMUM:
Requires a 64-bit processor and operating system
OS: 64-bit Windows 10
Processor: Intel Core i5-4430 / AMD FX-6300
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 960 2GB / AMD Radeon R7 370 2GB
DirectX: Version 11
Network: Broadband Internet connection
Storage: 40 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS: 64-bit Windows 10
Processor: Intel Core i5-6600K / AMD Ryzen 5 1600
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 3GB / AMD Radeon RX 580 4GB
DirectX: Version 11
Network: Broadband Internet connection
Storage: 50 GB available space
https://cdn.discordapp.com/attachments/489122230127558682/1216691994026446888/image.png?ex=66014fb8&is=65eedab8&hm=ca83ae38acf475bb652cff73bc80a5b31e4f9786f509d1f0fdf9b59fce62e71c&

raw valve
#

i cant open it due to this "failed to initialize steam: problem

south gazelle
raw valve
#

by steam

#

my specs are in the reccomended category

#

gtx 1650
20 gb ram
i5 9300

south gazelle
#

btw...never trust the recommendation specs
what is "recommended"? who knows
and is from the 2017
the game is not the same anymore

south gazelle
raw valve
#

and even though i open it i can only play for like 1 -2 games

#

then it starts to drop frames

south gazelle
#

well this last update broke the game for all players

raw valve
#

idk if its really frame drop but like my input delays then it looks like its controlling my player on its own

#

i cant send a clip of the issue since file is to big

south gazelle
#

sv is on lvl2
50mb is the maximum now

raw valve
#

like this

south gazelle
#

jez
looks like ssd/hdd 100% usage
in my case is my old cpu
i need to lower my frames to play 😦

raw valve
#

i can run newer games smoother like warzone

potent lily
#

War zone is made by a massive company that churns out a new game yearly

#

Pubg coding seems to not have updated much since it’s small indie company beginnings

south gazelle
#

and pubg use U4
all games in U4 needs a lot of coding optmization
U5 they fixed all the problems of U4
lets wait to see how the game will run on U5 in low specs

south gazelle
#

@coarse junco

#

@covert star about your problem
whats your windows version?

still flicker
#

It's happened several times. I have closed the game and restarted my PC several times between this issue reoccurring

#

It suddenly started happening this evening. The only thing I can think of that I've done/changed is I downloaded GeForce Experience and updated my GPU drivers. As I was advised to do for issues I was having with another game crashing

#

I'm not familiar with this

#

okay, thank you. So I just use this to uninstall my GPU driver updates and then use Geforce Experience to install them again?

still flicker
#

I wasn't sure what to do with these settings

#

This is a pretty advanced/complicated program.

#

I'm thinking it is my GPU dying though 😦 It's like almost a decade old of daily/heavy use. And every time I restart my PC the resolution is messed up and everything has a blue tint. I have to change the resolution to something else and then back every time

worthy trail
#

HELP: my ingame pass window is not opening. I have already restarted my system and restarted the game many times. but still I cant go to the pass page neither through the tab nor through the level up thingy on the left

vast vapor
worthy trail
#

okhay 😦

sterile geyser
#

just got a new mouse i'm trying to bind throwables, heals and stims to the extra buttons, but some of the buttons aren't being picked up when clicked. I have a razor basilisk v3, and pubg isn't picking up the forwardmost thumb button, or the scroll wheel tilts.

south gazelle
sterile geyser
#

i don't understand what you mean

wise totem
#

you should be able to check if everything works from there

#

otherwise your binds should be fine, mine are working

sterile geyser
#

Yes, I do, I was looking through it and I can see the section where I can reassign functions to the buttons but beyond that I'm a bit lost. This is my first razer mouse

#

I'm currently out right now but I will be home in a couple hours to take another look at everything.

#

If I can't figure something out I'll try a clean reinstall of pubg and see if that changes anything but I'd like that to be a last resort

mild folio
#

are some of those mouse buttons things like changing your DPI?

#

if so, games won't recognize them and you'll have to rebind them to keys

#

I don't need/want DPI speed change buttons myself, so I've rebound those buttons to keys on my keyboard, zxc specifically

sterile geyser
#

I disabled the dpi button below the scroll wheel but apparently the frontmost thumb button is a dpi clutch? I don't know what that is tbh. And the mouse wheel tilt I expected to act as extra buttons as well. I'm still learning my way around the synapse app so there may be something I haven't seen yet. When I looked into reprogramming buttons I saw I could assign basic mouse button functions, m1, m2, m3 etc, but only up to m5 but I was hoping I could get like 8 usable mouse buttons in-game

#

I should be back in front of my computer by about 10pm est so perhaps if someone is available then I can jump into a voice channel and screen share?

still flicker
#

I ran the DDU or whatever it is gpu drivers uninstaller. then i redownloaded from nvidia website. I've had several good rounds, but now it's doing the white out thing again

raw valve
#

is it normal for pubg to use aroud 90-100 % of cpu?

south gazelle
raw valve
#

but isnt it a gpu based game

south gazelle
#

pubg is cpu based

vast vapor
#

PUBG is more CPU intensive than GPU, yes.

random cargo
#

Just tried to play. all movement was really slow. even running was so slow. known issue?

south gazelle
warped igloo
#

@charred swallow

#

oh ur not admin

south gazelle
quaint rain
#

Hey! I am having trouble in installing the game after recent update. It says "Corrupt Download". What do I do?

south gazelle
random cargo
pulsar socket
#

people, it works a lot, the game drops fps suddenly and I have a great PC, does anyone know what to do or adjust the nvidia settings to make it work better?

tender jacinth
#

im getting a lot of stuttering since last update, anyone have the same issue or a solution to fix it?

pulsar socket
#

@tender jacinth I have high end pc and I don't know how to get rid of sudden fps drops

tender jacinth
pulsar socket
#

yes

#

please help me to fix fps

tender jacinth
#

i reinstalled the game and it help slightly but still not good

tender jacinth
pulsar socket
#

i have gtx 1070 16gb ram ryzen 5 3600x

tender jacinth
#

yea i think your pc might just be bad

uneven kernel
#

that's not a high end pc

tender jacinth
#

im getting around 140-170fps but ive started to get mad stuttering when i turn and stuff

#

its like when its trying to render in something new it stutters

south gazelle
#

guys...what about to limite your frames? i mean...unlimited you reach "150fps" and the game get a stutterings
so why not limiting to a lower value like 120~130fps?! or even lower than this. could help 🤔

tender jacinth
#

ill try

south gazelle
tender jacinth
south gazelle
tender jacinth
#

tried 140 and 120

#

i recently got a similar problem in league of legends, had to disable vsync and cap my fps to 144

south gazelle
#

stuttering is %1low because that's when a rapid/drastic variation occurs

tender jacinth
#

its doesnt lag as much in clan practise

#

only when i login then its fine

#

its like when its trying to render something new it lags

south gazelle
#

vsync is not recommeded
so try to use limiter or use a adaptive-vsync on the nvida painel (nvidia gpu) or freesync/gsync from your display

tender jacinth
#

enabled gsync lets see

sharp slate
#

Well, hello again! Long time no see. I fixed the issue last time that I couldnt start the game. Today after many days of playing non stop everyday I launch the game and in black screen i stick there for 1-2 minutes and after a while I get a crash... Anyone facing the same issue?

tender jacinth
#

i found spaghetti in their code

#

i think the entire game is built on spaghetti

sharp slate
#

nah

#

i dont see any error code

tender jacinth
#

naw idk, nothing works for me

south gazelle
tender jacinth
#

its unplayable

sharp slate
#

guys a friend of mine is playing properly no issue at all

#

perhaps some settings are affecting the game

#

i noticed that after using a video of tgltn to change some settings i started facing black screens. i will try restore to default the settings from the gpu, restart the game and then try again

south gazelle
sharp slate
#

like?

south gazelle
sharp slate
#

nah

south gazelle
# sharp slate nah

u can try deleting the game settings
but will reset all your settings (sense graphics keybinds)

woeful crypt
versed ravine
#

problem with SURVIVOR PASS ,i pass a level and don't give me point

potent lily
versed ravine
glass cosmos
#

Game still crashing. Fucking Yippee

regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

south gazelle
bold agate
#

Can someone help me with the SMS verification issue? I don't have the previous number, and I haven't been able to verify the current one for weeks. I've already submitted 2 tickets on the support webpage

potent lily
#

Just gotta wait

#

I wait two weeks for a response then I email daily if there is none

plush marsh
#

maintenance completed or not

tall cave
#

this is showing when i start he game i restarted my computer i reinstall my game i run administrator, i have nothing now pls help

#

been trying to fix this shi for 3 - 4 hours now losing my mind

south gazelle
#

= TIPS TO FIX PUBG (NOT NETWORK).
[Libraries]

  • install vcredist x86/x64 2022
  • enable .NETFramework on the Turn windows features on/off

[System Settings]
First of All..
⚠️ Disable Realtime-Protection to do the settings bellow⚠️

  • disable Core Isolation (not recommended if you play Valorant)
  • add this folders to the Exclusion Lists (Virus & Threat Protection)
    C:\Program Files\Common Files\PUBG C:\Program Files (x86)\Common Files\BattlEye
    Gamefolder --> C:\Program Files (x86)\Steam\Steamapps\common
  • add the Tslgame.exe to the Exploit Protection. then scroll down to the option "Control Flow Guard (CFG)" check the box and let in OFF

[Game file settings]

  • go to the game folder
    find the folder called "movie" then delete it.
    find "tslgame_uc.exe" then delete it.
    find "TslGame_Hash.csv" then delete it.

That is it. restart your pc and see if it help

south gazelle
tall cave
#

yes its not working i tried launching the tslgame too

south gazelle
#

nop...never run direct from the file
the game needs to run with cmd lines by his launcher (steam) then will call others child process (battleye, zackynthos, wellbia)

tall cave
#

what do i have to do

south gazelle
tall cave
#

maybe im doing wrong

#

ill try

south gazelle
#

I thought he already did this 🤔

tall cave
#

hol up

#

this is promising

#

not steam tho

#

dsorry haha

#

yea i did that cus i was so down

#

my bad

south gazelle
#

game use driver (kernel) so the system will scan the process
sometimes system dont like
and the game work nice if he control the flow
some windows settings is for "world wide usage" because is not only normal person that use the system.
do if want to do 🫡

tall cave
#

thank you man

south gazelle
#

srry...the game worked?

tall cave
#

yes

#

it did thank you so much

south gazelle
#

the game needs FREEDOM to do things
a good software coding will work nice without do change on the system
but we are talking about PUBG 😅

#

nice @tall cave @viral monolith 👌

#

nah...this is whtever
admin is good because the game is installed on private/secured folder (programfiles) ..again can be a problem
when installed on other drive or partition...no need the admin rights

#

yep! is nice when i can help players play the game ^^

#

op?

#

wait...was not the "open the steam in admin mode" that you tell him to do??

#

exactly! i think the same
but i dont want to tell them about it

#

well...at least he got it

#

i tested some things and i can say that the game got some problem to load because the videos intro.
game engine do not decode in HW mode so will be software mode (cpu)
why this cause problem? good question 🤔

the other problem is the core isolation
again...some "security" is not for personal/gaming usage
scanning all the game flow can trigger a "crash" state.
valorant use this core isolation cause Vanguard use this layer of security to be more effective