#community-support
1 messages · Page 22 of 1
I have updated my dyno from free to standard, and now the reaction roles I've set up don't work anymore. Anyone ever have this problem?
What was the resolution?
@brazen scaffold Please don’t click anything they send you. That is a scam
oh thanks yikes
ignored and blocked
Hi, do you need help with Dyno?
Sure
Ok thanks
@rigid portal I do, I opened a support ticket as well.
I can't see the additional support channel unfortunately, someone will get to you soon
Hi, I did this and have let it run for over a week to see if it would stpp. Unfortunately I can confirm it is still happening
How can I make a chat with only attachment with the bot is it possible?
It it worked for a week and then stopped again? Could you run ?diagnose automod and ?whois @Dyno? Show me both responses please
No, it didn't work for the week. After I did the previous suggestion, I kept an eye on it for a week to see if it was still happening before coming back here, and it was
Here are the responses
Dyno is working fine in all other aspects apart from the auto-moderating GIFs issue I'm experiencing
Anyone?
The closest you get is with the AutoPurge module. It's a premium feature and it can only purge messages once every hour
for some reason dyno stopped sending logs for when ppl get the "Verified" role in my server, but it still sends logs for when they get the "Unverified" role
nvm it's working now lol
Can anyone help with this
Trying to add dyno to discord and this keeps coming up
That seems sketchy
Dyno doesn't seem to be unmuting people once the mute duration is over. I triple checked and that really is the case. And I am using the mute command correctly, setting the duration correctly as well. It has Admin perms so it's not about perms either. Any idea?
OK, the bot DOES eventually end up unmuting them but it's way after the mute duration is over.
Hi there, could you muting someone again and seeing if Dyno unmutes them at a normal time?
hey could someone help me cuz basically my dyno bot cant mute members and ive upped his role its like right below owner role and he has EVERY PERMISSION yet dyno cant mute members neither staff below his role?
Hi there, what happens when you try to mute someone?
-# A screenshot would be helpful!
hey so my mute is fixed but
i need help with
my lockdown
the /start lockdown
it doesnt work and me and my manager are trying to figure it out.
we js fixed mute
ive had problems with lockdown for a while
Could you show me what happens with lockdown?
like basically
it says
started lockdown
locked 6/6 channels
(selected ones)
and then
members
can still talk
now dyno is moved above the co owner role
Can you run ?whois @dyno and show me the result?
and has every permission
sure
like i said, it has every permission
its moved right up to the top of the list below my owner role
Can you run ?whois @user on a user who can talk in the locked channels?
its every member
basically everyone can talk
in lockdown
i have my own member role so yeah
it doesnt have any perms at all
just basically send messages
and external emojis
i can still run it if youd like?
@brittle jetty
@brittle jetty
Can you run ?diagnose lockdown and show me the result?
-# No need to ping for support
sure
no issues???
not quite sure whats going on with it
im kinda confused
Could you delete the lockdown channels and add them back again?
sure although ive already tried it
after i do that, what would you want me to do?
just incase you needed any of this info heres my moderation module
ive turned off timeouts for custom commands
im not quite sure what to do
nothing works
Can you try the slash command version /lockdown?
it locked and members can still talk.
Did you end the lockdown before trying again?
@odd pilot I can take over if needed
sure i gtg bed soon
Ok
agent this guy is my manager so u guys can carry on from here
Hello again
@brittle jetty Are we perhaps in cluster 400 because it says that cluster is down
Could you send me your server ID?
1442213393359700083
Cluster 400 doesn't seem to have any problems anymore but you are in that cluster
Tyvm!
Hi
Do you need help with Dyno?
I have a question, for the automute after violations thing, is the violation counted only in a certain period or is it out of all time? Like if I broke this rule 2 times a week ago, then I broke it again today, does it mean I will get automuted?
And if it is like that, is there any way I can customize the timespan that violations are counted
yes
when i cntrl C a message and cntrl V it doesnt paste into my text embed
No. I forget what the exact cooldown is, but the violations reset after a few minutes
Yeah it works fine now. Interesting.
what is dyno Timeout command?
Is there a way to get an announce message to post in a "post"?
or an embed to post in the post it's used in
Hello
Yo!
Long time dyno user, long time server lurker.
Never had to ask for help before but im running up dry.
I'm trying to add reaction roles to my server so users can react to the dyno post emoji to then be allocated a role within the server automatically.
This can also be multiple roles and essentially is the same default permissions for everyone but more just so i can tag people individually based on the interests.
I followed a small guide online however from what i can tell "reactions" aren't assigning people to the role(s) they want.
Happy to post here or be DM'd, I have screenshots prepared to show whats happening on the website / my server.
Hi, make sure that the Dyno role is higher than the roles you use in the reaction role
For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif
Replace "channel" in {channel} with the name of the channel
Description: Mute a member so they cannot type.
Cooldown: 3 seconds
Usage:
?mute [user] [limit] [reason]
Example:
?mute @NoobLance 10 Shitposting
?mute User 10m spamming
?mute NoobLance 1d Too Cool
?mute NoobLance 5h He asked for it
@lilac copper 
Hey Luvan it is, but i've renamed the role to fit the aesthetic of the server will that matter?
You can check on the dashboard if it's updated in the Reaction Roles page, but it shouldn't matter.
Can you show me the Reaction Roles setup, what dyno responds with when you run ?whois @Dyno and the role positions in your server?
I'm not talking about this, it times out via role. I've seen many people time out without role, how is this possible, I forgot the command
Enable timeouts instead of mutes on the Moderation page
wow thanks
of course
that should be everything, let me know if you need anything more
Remove the allowed roles and save it, then try again
Oh ok thanks
Nothing yet, all roles are showing the members are still 0 even after i redid the reactions for myself
I meant that you remove the roles from the "Allowed Roles" list in the reaction roles setup
yeah i did and then hit save 😄
went in checked it on the server, no update
then removed my reactions and redid them and no update :/
okay i think i've fixed it.
After doing all of the above i disabled the module and then enabled it on the website and i have been added to the the roles
i think i'll have to test it with the users and see if it works for everyone else by unreacting and reacting again
guys i need help for custom command it should remove a role and add a other role
this is what ive tried:
{silent}
{require:Owner}
{require:co-owner}
{require:Manager}
{!role {user} -Tryout,+Clan Member}
Approved! Welcome to the clan 🔥
but it sendet only the aprooved but the role dint remove and add the member role to the person
Perfect, let me know if it doesnt work for the regular users
Try this instead {silent} {require:Owner} {require:co-owner} {require:Manager} {!role $1 -Tryout, +Clan Member} Approved! Welcome to the clan 🔥
thank you very much man
I would also recommend that you use the role IDs instead of rolenames
i will try it
Np!
it worked thank you very mutch man i was litrly suffering i was trying it with chatgbt but that dumbass send me like 10 custom codes like no joke 10 codes and i tried every single one and it dint work
hey so back from yesterday did spacedude find a fix?
just wondering as i was asleep
can confirm it all seems to be in order and matching up 🙂
thanks for the help!
@rigid portal now i have an another problem if i wanna deny a new member it comes just the „come back stronger“ but they dont get kicked here is the comand i used:
{silent}
{require:Owner}
{require:co-owner}
{require:Manager}
{!kick $1 Failed tryout - improve stats/mic/attitude and re-apply later}
Thanks for trying! Come back stronger 💪
chatgbt made it for me
nvm i flund it out
So I’m doing a verify command in a server and it’s not working at all but it works in another server
Can you show me the verify command settings?
For like the dashboard
Bc the command I’m using is
{silent}
{require:Server Owner}
{require:Admin}
{require:Moderator}
{!role $1 -Unverified, + Verified}
!verify
Can you remove the {silent} and try again?
Can you show me what happens when you run !verify @user?
Nothing happens the role stays and doesn’t take off the unverified
Can you show me a screenshot?
Can you show me your custom command settings on the dashboard?
Can you scroll down to the permissions and show me that?
Can you type @dyno prefix in your server and show me a screenshot of the result?
No worries, glad that we figured it out
Thank you I was just stressed and then looked and said wait a minute🤣
hey agent somehow my manager got lockdown to work?? i wanted to ask you is their a way i can make a undo/ undo strip command as of right now i have a ?strip command which removes every role from someone
i understand if this isnt possible as u cant add back certain roles
That isn't possible if this is a custom command. However, if you use a muted role for mutes, you can do that
we do use a muted role for mutes
its just i want a way to undo the custom command i just did
idk if thats possivle or jot
not
That is not possible
is there an alternative to pause or sleep in custom commands?
There is not, sorry
dyno's autorole not working for me
Hi there, we notified developers of the issue
@rotund bone can you check now?
apologies for the delay, it works now
I need tech support for SparkDex
this is dyno
hey guys sorry to be a dumbass but i can usually figure these things out but this one has me stumped. trying to add the ROLE REACTIONS to our server rules page and it seems to not be working. I can get it to post correct and be able to react to the emojis but when we do that it seems to not give the correct role. What am i missing? do you have a faq or guide on how to do the react roles so i can look in there? In the options there is a thing for allowed roles and ignored roles and we have those blank still. is it that? we are trying to make it where they join with no role and can only see the rules page where they must react to 1 of 3 roles that allows them to then see the whole discord xyz. any help would be appreciated! if not its totally ok ill be messing with it till i figure it out LOL got it to work on my server no issues a few months back but on this server im helping i cannot seem to get it to work
see how stupid i am. figured it out.
Hello.
We tried the lock command yesterday. Dyno sets the permissions correctly, but users can still write in the channel. Can anyone help me?
Same for lockdown
Does your members have another role with "Send Messages
" in the channel settings? If so, set it to 
Thanks. I will try this.
Np
hi, command "remindme" works but the bot dont send any messages when the time arrive. any help?
For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif
@pearl heart
See the message above and lmk if you have any issues after checking the roleposition
Np
does anyone remindme working?
sup how do I see if my appeal was rejected or sum
answered elsewhere
please stick to threads for support in future instead of cross posting 😄
you can check the appeals status by re-visiting the link
Hello,
There are 2 roles as you can see. I want only one of them has ban perm. Even though other one doesnt has ban perm in roles it can use the command. How can I prevent that?
head to the servers dashboard ---> commands ---> then check the permission overrides for the ban commands to ensure their role is not set as an "Allowed Role"
alr thank you
Dyno down for anyone rn?
Edit: Back up 4 min later
Yesss
Yep
same as always
?help
-help
Oh wow
It was just a delay
works perfectly fine now again
Back up now for me as well
is dyno down right now?
Hi, good afternoon, nice to meet you. My name is Miguel. Is there anyone here who is a moderator and could help me?
Is Dyno down right now? Moderation commands are unresponsive in multiple servers
Same here
dyno's downnn
dyno down ye
dashboard + the bot
we are aware of some servers being unresponsive. we have reported the issue to the developers and are looking into it
Alright.
Thank you.
i have been trying to set 3 mod roles but it doesnt update it in server
oh okiee
Oh okay, it is down
Thank you !! <33
Dyno down?
DYNO PLEASE I NEED YOU
So sad
I started the Join Lift Welcome System from the Announcement Modules but it doesn't always do Welcome which is very important for Welcome. When can we expect it to be fixed this bugs?
we are currently experiencing an outage. the devs are looking into it https://discord.com/channels/203039963636301824/535189342898094081
somthing rong with my setting
@regal jewel How do I enable a cmd I don’t have the /announce cmd in my server HELP!
You can run ?command announce to enable it.
-# Please do not ping staff for support.
Hey is any helper awake?
I am trying to make a custom command that makes dyno say anything
That I want
Yo
I did try that but dyno responds like this wait I will send pic
wait it isn’t working
could you tell me the preset I need to use
The text above is kinda confusing to be honest
do you know how to fix what he says?
You are not using the {respond} variable properly
looks like you need only $1+
hi um guys
i am trying to make dyno make a yk, rank on my server it said "That role is higher than mine, I can't create that rank."
idk what ot do?\
Could someone please help me? Is there anyone here who is a moderator of the King Legacy server?
ensure dynos role is above any roles you are trying to give
For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif
we only provide support for Dyno here
please state any isses you are having so we can help
Okay, thank you, but I can talk to you by message because the matter is very serious.
I don't want to talk about publ
Public*
🙂
is the issue regarding dyno?
This is related to the King's Legacy appeal; the matter is serious, I don't know what to do, I need help 🙂
you need help with a ban appeal?
Hi, sorry for the delay, I was just finishing cutting grass, but anyway, yes, I need help.
I don't know what I did, they're saying I was caught using exploded cheats. I had lent my account to my best friend, then I went to play and it said I was banned.
My nickname is Rlkhgft
We can not help with bans in other servers as we have nothing to do with that server.
Ah, okay then, thank you very much. Sorry if I bothered you. Thank you so much.
Yes
Dude, honestly, I know it's unfair, there are people making fake profiles using scripts or exploded images, and honestly, rip_sombra, I totally believe you, man, King Legacy is being very unfair.
Please do not chat here if you don't need help with Dyno. You can head to #general to chat.
As has been told. We can not help you with bans or moderations from other servers.
This is not the server to complain about being moderated elsewhere, as we do not allow external drama or really any drama within this server.
So please, do not keep chatting within this channel about non-dyno related issues.
Man, what kind of prejudice is that, right? RIP
Yeah, bro.
Again, stop chatting within this channel. You will be moderated if you keep it up.
Can I ask questions here?
We still have the issue where dyno removes 1 ms from every one tou get (it counts negative) it just started doing that after being down for about 1/2hrs
Why doesnt it update the warnings when u do ?warnings
We are aware of the issue and have reported it to developers
Updating warnings with ?reason doesn’t update the ?warnings, only the mod logs
Yes, ask your question or state your issue
Does it update the message that gets sent to the person being warned?
No, updating any reason won’t update the message users got
Would you know if the our MS will be updated to reflect the MS that’s been lost?
Our developers will try and fix that as well
I appreciate it thank you
Alr thanks
Of course y’alll
Hey
I want to add welcome message
Such that one new members jojns he get dm not welcome in server
Im not able for figure out how to do it
Alr thanks I will try
is it possible to make the {!mentionable (role id)} custom command set by a time limit? so when its run itll only have the role mentionable for 1 minute or so?
You cannot, sorry
aww that sucks thank you anyway 
On the welcome module, enable "send message in DMs"
Ive read other bots can do this but I dont want another bot... can Dyno link two chats from different discords? so people can chat cross different discord?
Is there a specific reason/solution for when Dyno fails to do modlogs only on specific users? (e.g. in my case, I was using modlogs on a speific user when it says "application failed to respond" (discord prompt, I think) when I use slash command, or Dyno straight up ghosts me if I use the regular way of sending the command (?modlogs XXX.) This problem only persisted for the modlogs of that specific user, so modlogging others worked, and other commands used on that specific user also worked. The user in question is also in the server.)
no this is not possible im afraid
right on, no worries. I only just started researching into it.
Dyno is the only bot i use, so i hoped to just use it.
that discord prompt is saying dyno did not respond in time, you dont get that error with prefix commands as the logic is handled differently. just to clarify you are only getting the interaction timeout when running the modlogs command on specific users?
it would technically be possible to use custom commands to talk between separate channels but not separate servers
I think so, yeah
does the command ever succeed at all?
When it's not done on the specific person
Yeah
😭
interesting, as of right now there is only 1 user the command fails for?
Well specifically, 2, but I'm not sure if there's more affected by it
I can't really use it on all 50k people so erm yeah
ofc, can you give me the server id please :]
how can I make it in my server that I can use one command to lockdown every channel and only staff can type?
are you able to delete moderation/reset stats ?
i thought it was same as modlogs where it can’t be deleted at all
cause i had someone show me they had more modlogs and it was less in the second picture and i know he had more since i saw it before
no you cannot remove modstats.
we are aware of an issue of modstats not updating and/or being removed randomly. this issue has been escalated to the developers
thank you so much i was genuinely confused
i thought i was wrong this entire time
😭
thank you again
np! 😄
Sorry I didn’t see the message 😭😭
988072199380410378
I got banned on a server and made an appeal how do you know if your unbanned or if it’s been accepted
Is anyone else having problems with the reaction roles module? It seems to have stopped working here. We are using a custom bot. Once we reset it, it works once. Then it stops working again. Support is not responding to us.
np ty
you can check the status of an appeal by revisiting the link
do you have a thread open in #1028319963703951481?
ill take a look for you 😄
Thanks
Okay
What does it mean for the muted role?
Hey peeps, anyone else having issues with their starboard?
Thanks mate appreciated
Why did I get banned on the Fish It server? Does anyone know?
Not sure how anyone here would know
whats the command in custom commands to add / remove a role for someone
heya, sorry to bother about the mod stats thing, is there anywhere that updates will be posted about the issue ?
just joined the server so i’m lost on where to look unfortunately
glad to know that im not the only one experiencing issues with mod stats disappearing randomly
I thought one of the higher ups in my server were removing them or griefing my stats but apparently thats not even a feature
is autoroles down its not working at all
Aware of the issue.
@fringe mountain i have this problem too
Mutes send the reason in dms too right?
yes
If they have their DMs open
sry to bother about it, but would you know where to follow along for updates about the MS issues (if there is a way to keep an eye on it)
i’m aware it’s been reported already
There isn’t anywhere to follow along
alright no worries
thanks anyways 🫡
pls. fix
did it do what it was supposed to do?
literally 3 chats above you bro💀
help
If you need help with Dyno, please ask a question or state a problem.
I was banned from Discord Fish It even though I didn't do anything.
Can you help me
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@unique prism see this 
What do you mean by that?
is this permanent or not? how do I appeal?
considering there is no duration its a likely guess it is permanent but not guaranteed. you can only appeal a ban if the link is sent with the message. we cannot help you any further with this
see below for more info
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
Hello I want to do ssu in my server but I dont know how, can anyone help???
me too
how can I file an appeal? my acc doesn't receive any links, can u help me?
staff?
we cannot help you with what you are asking
if the server doesnt have appeals set up that is their decision
are you referring to discord onboarding?
Like when I wanna host a serverstartup for my community
can you please elaborate on what you mean
I'm tryna setup a custom command and the command is ?ssu
but I dont know how.
what would you like the command to do?
?ssu
A staff member has hosted a serverstartup.
wait holdon
I want it to sent a msg that a staff member has hosted a ssu
?ms

Aye
Please dont ping staff for help, someone will help when available
How to create a custom command using which members can add a specific role to themselves
I will use ai hopefully it will help brb
Nvm it didnt work
Something like {!role toggle {user} roleName} in the command box should work
Found it bye
Hello, I want to make the bot automatically change member names by adding the clan name before the member name.
Any update with the MS issue?
Ok ig
.
how do i remove that
{!announce {channel}
{user.username} has been banned for a length of 60 days from Nepix fighting division.
For not following the
Want to appeal your ban Support Server, [Patreon])
its doesnt show the name
Guys how can i get unbanned in a server?
What’s the issue?
You cannot remove that from the dm
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@opaque flax ^^
Auto nicknames is not a feature Dyno has I’m afraid
Read that message above the tag
Devs are looking into it. No update to provide at this time
I alr notify the staff server that i was banned from and they dont know why i was banned, someone told me i should make an appeal on bot but the apeal site doesnt work
Appreciate it
Dave îs the bot with the apeal
@regal jewel what should i do now?
Cuz the bot who banned me was dyno
we cannot help you with this matter, it is down to server staff if they want to unban you
I see
.
{user} is the one running the command
You want $1.user.name has been banned ...
{!announce {channel}
$1.user.name has been banned for a length of 60 days from Nepix fighting division.
For not following the
Want to appeal your ban Support Server, [Patreon])
its doesnt show the name
Show a screenshot when you run the command?
How do i renew/resume the subscription that i canceled?
Modstats of mods are lowering day by day, is it glitch or what?
All time stats
Oh i saw yo old msg
What is cammand
Do you need help with something?
You can resubscribe at https://dyno.gg/premium
I wanted to know something about custom commands. When I give someone a role through Dyno, how can Dyno send the message to both DM and the chat at the same time? The messages go only to DM or only appear in the chat. I want to send the message to both places.
Oki thanks!
Hi there, you can use {!announce} to send a message to a channel while DM is sending another message.
-#
You cannot customize embed features such as images, color, or footer. For unlimited text & embed responses, upgrade to Dyno Premium.
Can you Timeout Users with for more than 3 Months with Dyno?
like with any tile duration
time*
You cannot but you can mute permanently and manually unmute the server as needed.
and How?
How do you submit a feature request?
Simply do not specify a time limit while muting the user.
See below:
Have a feature request?
We’d love to hear your ideas! To submit a feature request, please use the following form: https://dyno.gg/form/e88e2317
Check out the https://discord.com/channels/203039963636301824/541098873779781684 channel to view others' requests and upvote features you'd like to see in Dyno!
Ty
wait so with this you can Timeout the User permanently?
or am i wrong
You cannot mute users with Discord timeouts permanently (this is a Discord limitation), but you can with Dyno muted role.
Ohh Roles
and you know How to Jail Users?
like tkae them out of all channels
You can do so by using permissions and denying a certain role access to channels.
-#
See the Discord Channel Permission Guide.
Oh okay Thanks!
Of course!
so i have a server with dyno on so i told my mods to use command to mute a member but when they use the command it shows succesful but it dosent actually mute them
what wrong am i doing
@brittle jetty
yes ofc
yes the mod stats are still broken guys the devs are trying to get it fixed asap
Are there any updates on the fix?
Mod stats are still broken??
yup
@buoyant plume
Devs are working on it
I've tried many times and it doesn't work. What else can I add to the command below to make my jailed message go to DMs and server chats?
{dm} jailed. {!role $1 +muted}
Is there an Eta?
There is not
😭
Use {dm:$1} to DM them the text message or customized embed. Use {!announce} to send messages to channels like so:
{!announce CHANNEL-ID [Message here]}
working thanks
Of course.
Hwey i am using this custom commands but it isn't adding any role to users
Ik I am just doing a silly mistake but idk wht mistake I am doing
When you run the command in your server
Does the user get banned?
yh
Try adding something like a dot or other thing before the $1.user.id in your announce
Iirc there's a bug that makes it cut out the first word
can you give an example?
Just add anything.
Add a dot before it
{!announce channelID . $1.user.id has been banned ...}
{!announce {channel}.
$1.user.username has been banned for a length of 60 days from Nepix fighting division.
You didnt add a space after the {channel}
Hi I have a report for my bot
Yes?
So basically
You don't have to ping us for support. Please just state your issue and we will eventually answer.
I didn't ping
Replies often auto-mention
Ye
You replied to a random message of mine, mentioning me.
{!announce {channel} .
$1.user.username has been banned for a length of 60 days from Nepix fighting division.
Looks correct.
So I'm in a server called Steal a Brainrot Trading server and they are using Dyno and my mod stats are broken, basically if I ban someone or use any other mod commands my ms does down
👍
I have a similiar issue :/
We are aware of the issue.
Do you know when it will get fixed?
Developers are working on it.
Ok
Oh okay, thanks!
any update on the MS bug? will it update all the ms we’ve had previously
We will give an update when we have one
sounds good, thank you
So if I have dyno premium, can I get rid of the standard dyno bot in the server or are both required to work? Blue is standard, yellow is premium.
i got banned from roblox islands for having duped money but i didnt dupe anything??
You can if you want, but we rec it stays
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
@tribal bough
Wait what happened to my report?
What do you mean?
anyone free to help me out real quick
hi gang
what it do
Do you need help with Dyno?
so do ya know how to set up a verify command with dyno? so like ppl dont verify themselves i have to type ?verify then @ the person
ye need help me
You can also use {!role $1 +roleID} to grant other people the role.
and my server's, dyno is not working with the command and like ! or ?
Thanks you
That was to the other user I was assisting. Can you type @dyno prefix in your server and show me the result?
Okay ill do
Good afternoon, I need to know if you already have a certain date for the modsts problem to be fixed, I have a server that is too big and we are having difficulties in keeping track of sanctions, among other things.
There is no ETA, sorry for the inconvenience
You already have the ability to send an image in this channel.
Is it community support?
Alright, but all the logs that were done before will be updated on it?
Yes. You can send images here.
Okay
Yes, all stats should return to normal
Only have this one.
Run ?ban before every command. For example, to run the whois command, run it as ?banwhois
-#
Want to change your prefix? Do so by running ?banprefix [new prefix].
Ah thanks u
so is there a way to do this where i type ?verify and it grants them the role? i watched the video i dont want ppl verifying themselves

can i change that command to just being ?verify
What do you mean?
no see i want to do it so i type ?verify @brittle jetty for example and thats how it verifies it keeps doing it that the user has to type the commmand not me
Yes, put {!role $1 +roleID} in the Command box.
Of course.
@brittle jetty In server our modstats are decreasing instead of increasing. Help
Please don’t ping for support. This is a known issues that the devs are working on
Is there any bug with the ban appeal waiting period??
Yes, the developers are working on a fix
Oh I see pheww that's nice to hear, been worried thinking a staff made a mistake inside our server because both Waiting Period and Appeal cooldown stopped working out of the blue
Yall need to fix this bot
I suppose I'll just check #dyno-status from time to time for now
Ask your question or state your issue.
We won't post updates on the issue there since that is for when Dyno is having major issues (e.g., unresponsiveness)
My welcome thing aint working
NVM
Answered elsewhere
Oh I see, Is there any way to know when this gets fixed or should I just check the bot periodically for now?
I would check the bot periodically or come back and request an update
Yall don't have a goodbye one either?
so Its only welcome
You can check the
Announcements module for that
Okay? How do I put the user names?
Use the {user} or {username} variable. There is also a variable list on the module.
yo i will give you nitro
Watch this
any small updates aboiut dfynoi?
Can you please elaborate on that?
the MS situtation
has there been any luck?
any information you'd be able to give us
😅
We published a status in #dyno-status. You can follow any updates we publish there.
alr thanks sir
Of course :)
Does anyone know the custom command to make it so whenever someone types a keyword they're given a role?
followed custom commands -> #11 but couldn't find anything for the keyword factor in any of the other options
We have a problem
U cannot do THAT
U cannot ping 4 support
Holyify
I was joking
This is a known issue. See #dyno-status for more information.
just make the ms go up by makuing u get negative ms
I've been having issues with the duration command. I use the case ID for it
this isns a dyno thing but did discord delete rule screening bc i cant find it
GM
The more i warn someone the more i lose ms
The modstats in my server seem to drain overtime, I used to have around 30 actions now im at 20 odd
ummmm
guys resolve this ms problem 😭
the devs are working on a fix
@obsidian bear^^
Thanks
hopefully the MS will backlog
people will see 10 other ppl have the same issue and still say the same thing😭😭
I have a question about custom command, I want to give someone a mute role forever through Dyno Bot. If I use a command, they will get the same role forever whether they leave or join the server. The command I have does not give the same role forever.
Hi there, do you want the custom command to run {!mute} or just persist a role?
Is this ms thing fixed yet or what
See #dyno-status to follow updates on the issue.
Can a separate custom role be set for this?
You can make another role and manually restrict permissions as desired
how!
Then, you would use {!rolepersist $1 roleID, $2+}
-# Reason is optional.
See this Discord Channel Permissions Guide on how to restrict various roles.
alr
in custom commands when adding a mute, can you not specify a time in seconds anymore? I remember it working in the past.
I’m looking for a custom command where it gives the user a role once a keyword is typed into that channel. Does anyone know how to do this?
You can name the custom command the keyword and then users simply add the server prefix in front of it.
If server prefix is ! and let’s say as an example the keyword is ‘Orange’ would it be:
"{+role {user} + !Orange} {user}, message here"
?
No, you'd simply name the command orange
How would i go about adding the permissions for that afterwards? Sorry don’t use discord much
The Command box will have {!role {user} +roleID}.
Of course
Hello, how can I get unbanned from a Discord server? I was told to check the message the bot sends us, but I no longer have it.
Did you close the DM with Dyno?
I repeat my question. Can you not specify the time in the custom command prefixs in seconds anymore? For example: {!mute $1 10s}. I used to be able to do this a while back. But now it tells me its not a valid limit.
minimum is a minute
oh, when did it change and why? Or am I remembering wrong?
also ty for answering.
its alr, thx again
How do I mention the position instead of just putting the ID?
Or rather, how to put the doid
mention and id
{respond:#$1.channel.id}
Sample Say Custom Command
(Responds in the channel mentioned in the command)
Name: ?say
Command:
{require:serverMod}
{respond:#$1.channel.id}
$2+```
**Usage:** `?say #channel hello`
@granite tree This should answer your question
guys i’ve made a discord bot how do i keep it online without local hosting it ?
This is the support channel for Dyno. Perhaps you could ask in #general or the coding channel
is there a way to do this so it dms every one in the server with a set role?
{delete} {dm:$1.user.id} From {user.username}: $2+
You cannot mass DM users with Dyno as Discord generally frowns upon that
hey guys so im in a discord that uses it already but im making my own discord and im trying to recreate the same thing and i am struggling.
what i want is the discord im in you type !report and dyno auto dms the user a url to a form that was created then in your dm you click the url and fill out the form and submit and its done
i have no clue how to set that up
also when the dm is sent its not just a link but a whole thing describing what the links and who its for
the dm you get looks like this
praying for the day #dyno-updates or #dyno-status turns white
Hello, how can I remove a role from "Manager Roles" on my dashboard? I want to make it so that only me (the owner) and senior moderators can make changes to my dyno bot settings. I tried to remove trial moderators and it will not let me
Every time i remove the trial mod role it just magically reappears lol
Hi there, does the trial mod role have admin permissions?
Could you send a recording of this happening
Ok I found out the issue. It just will not let me update anything on the Dashboard
but as the owner of the server I do not know why it will not let me
Nevermind ignore everything I said I'm just stupid
There's a save button
And I haven't been clicking that
Glad you figured it out, take care 🙃
hi i am trying to purge messages from a user that left our server but it won't work because they left the server. is there any way to still purge messages? thanks!
The auto responder will not respond to embeded messages from bots, any way to fix that?



Hello
I have a question
I got banned in the Arc Raiders official server because of scamming. Someone hacked my Instagram account and later my Discord account as well. I saw 4 picutres of some crypto type of scam screenshots sent into my instagram from my own account. Later I couldn't log into my discord and after reseting my password I saw that all of my friends chats where ''I spam'' these pictures. I saw all of my servers missing in discord and that I am no longer part of them. The scammer probably logged me out of all of them , and from Arc Raiders LTG I just recieved a ban which I ofcourse appealed but I doubt there will be any actions... What should I do?
there is a command to get a list of mod actions? not a list of "this user get muted on..." but a list of what a mod did like number of bans etc
Does this apply to a whole account or for each channel?
If a user posts images across multiple channels will it catch it?
Also is there a way to ban on specific image being posted?
You need to do it in a place where the user has talked in example like he talked in general you should use the command there
Wont work on another channel
when /modstats fixed?
Can I make a role as reward for certain level, but also have to be a member for certain periods before getting the role?
Like being level 18 but also a member in the server for a month
I did the command in the specific channel and it only deleted messages 1 day old, not all 2 weeks. Is it because the person has already left the server it is glitching?
(big) public bots always ignore other bots to prevent loops
besides that I think bots can‘t fetch other integrations’ embeds like that ( not 100% sure )
when i click on role
Okay, How do I make it so the bot only stops people from sending multiple messages back to back
how do i fix ts🙏🏻 im also not in the banlist and when people try to unban me dyno bot just says this
If you're not in the ban list, then Dyno will produce this error.
i still cant join the server after they unbanned me it just says “the user is banned from the guild”
Refresh your Discord client
still the same
Can't rejoin after ban was revoked?
We use Discord to ban users, so if the user can not rejoin after being unbanned then they more then likely have an alt banned within the server. This is due to the fact that discord bans are IP based.
We are unable to assist with this as it falls onto Discord's systems and not Dyno's.
See this then.
You cant delete old messages that is 2 weeks old
Try to ban and unban multiple times it will work
I know I meant it should delete messages up until 2 weeks old max, but the Dyno bot is only purging messages for 1 day old
How to purge more messages older than 1 day (for 1 specific user that has left the server)?? It is glitching and not deleting any more messages beyond that.
Hey beautiful people, is it possible to gift premium to people? Like for a giveaway or because I think they should have it?
Posting this here because it's not directly related to any premium features nor do I need a reply asap. Thanks in advance!
its called mod stats its the ?ms command but its currently bugged right now and it isnt accurate. The devs are fixing it asap
or ?modstats
Maybe try adding a cooldown/slowmode to your chat or do you mean like spamming the exact same messages over and over?
The dyno bot doesnt have anything to do with The servers you are in. its just the bot they use for punishment so i dont think anyone in here would really know. Maybe try making a alt account and showing proof you were hacked in the appeal. sorry that happened to you man
I don’t believe you can directly gift a premium subscription to someone, but what you can do is activate a server you don’t own and upgrade it to premium
Thanks! By activate you mean invite Dyno?
is it global or only dyno-related?
You can purchase a Dyno Premium subscription gift at https://dyno.gg/premium
Learn more
-#
You can't gift Dyno custom.
i mean, a ban from another bot/discord is counted
@fading gulch What is happening with Dyno recently?
Recently, it has not been logging modstats and my appeals are set to a week and people can appeal immediately.
This is a known issue. Please see #dyno-status
-# Please don't ping for support.
Modstats are for moderations done with Dyno
so a ban from discord button not count, if I understand correctly. right?
That is correct
ok thanks
Ooo even better. Many thanks to you both🫶
Of course 😄
@sharp torrent not the place for that, sorry
Agents
Do you know where I can send this King Legacy type of thing?
I know this isn't about that, but please help me out.
You were answered before about that.
Okay, thank you very much and sorry for the inconvenience 😶
Oh that is a glitch just click on the player that left and ban him and delete the message from ban page then unban him from the discord panel
Im having a problem where my MS is stuck and its somehow going down instead of going up 😭
Known issue. Follow #dyno-status for updates
thanks
can i use the appeal fourm with another moderation bot?
Hello, how can I create a custom mod command w/ Dyno?
Yep, you can
See below:
Appreciate it, ty 
Hi when I click the reactions no roles are added can anyone help me fix this?
For Dyno to be able to manage or moderate any role, he has to be VISUALLY higher than the role you want him to give or remove on the Roles page of your Server Settings. Otherwise, Dyno will not be able to manage users who have the role.
Note: If you have invited a Premium bot, there will be a second "Dyno" role belonging to the Premium bot!
https://i.imgur.com/PYAchiz.gif
@sturdy timber see this
That's done!
Can you check reaction roles again?
I have it's still not working
Everytime I go back out of this it reorders to the bottom
maybe you are not clicking the save button somewhere? I know thats a common issue some people forget to click save
I am writing here because there was an appeal option under my ban notification from Dyno. I did the appeal in the browser's website of the DynoBot and it notified me that I have to ''make sure I share a common server with the DynoBot''
Yesterday I submitted the report. Today as I am writing this I checked the status and it says:
But I still can't access the Arc Radeir's server
Hello, I tried to search if Dyno (free) have the option to add a role to some just if the new user write anything on a specific channel, can someone help ? thank you
hello! how come when a user types the message (the delete function works) but they dont get instant banned? Am I missing something?
yooo ?ms back
have dyno Ban unban custom command?
I have a question I logged 1 channel the messages log I want to add in another channel member log but they let me put only 1 CHANELL
A
scroll back up to the part you skipped and activate this 
Yesss I love you tyyyy
np
I didn't see it before sry
Anyone able to assist me with autoroles? I don't think I'm doing anything wrong but I just can't get it to work
Hi mods could anyone help me please i’ve got an issue related to this bot
@fading gulch @regal jewel
Please dont ping for support, explain your issue and someone will help when available
hey whats specifically not working?
please state the issue you are having so we can help
I have a premium membership but 2 days ago bot stooped working i don’t know what happened
Alright
you can erase the dm thread by hitting the "x". we cannot remove the messages themselves from the thread
Is there an option in the bot like when someone gets a role, the other gets removed, and how to set it up
Please respond asap, thanks
my ban appeals is set to 2 days. but for some reason people are appealing even 5 mins after being banned.
any idea why? or how to fix it?
when you hover over the dm thread you will see it
if you are on mobile you may have to tap and hold
role syncing is not a feature dyno has sorry
Is it possible to use ?slowmode discord without the user having the Manage Server permission, and if so, how do you set that?
Turns out we just had to remove the moderator role from the allowed roles list and re-add it, any idea why that fixed it?
What is dyno Ban, unban custom command?
@civic fossil are you the gcgc and gpgp admit
Ban and unban are already existing commands in Dyno.
@fading rune are you a admin of gcgc and gpgp
How to add a Auto Massage everyday 12am send my massage?
Ok thanks for helping
please use #general for any non-support related questions
please also refrain from pinging staff
please see below and in future refrain from pinging staff for support
might have been a cache issue, it can happen from time to time
or the commands may have needed re-syncing
.
??
could you go to https://dyno.gg/account and confirm the subscription shows there
The thing is Bot is not working at all
1025990658462318686
ive been trying to make it so when a user types ?stream it pings a role in the live channel, but when i tried doing this and did ?stream, dyno just did not respond at all
i have the same thing for ?event that pings the event role in the event channel, and that works perfectly fine, but the ?stream doesnt and i dont know why
use <@&roleid> to mention roles
yes i know but i want to make it first so it actually sends any sort of message in the channel
Can someone help me
State your issue, otherwise we can't
I got banned form jujutsu infinite trading server i was accused of scamming but look
Can anyone help me
Anyone else having issues trying to purchase premium?
Pls help anyone
Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.
Read this
@chrome rivet
For premium payment issues contact @woeful whale
Ye I think it has dyno app set up
Bc dyno messaged me that i got banned
Yea. We are just the moderation bot they use
Doesn’t mean we have anything to do with that server
So how can I contact the staff I dont have any friends to contact them
I don’t know
If there’s no other way for you to contact them. I guess
help
If you need help with Dyno, please ask a question or state a problem.
I can’t complete the form for FanDuel 100k it keeps saying error
Same it just keep loading
uhm i gave moderator perms to my admins but it still says no permissions when they try to check warns
wow this server proper dead
Any updates ?
@shrewd night this form for FanDuel using your platform isn’t working: https://dyno.gg/form/935f1a3c
Claim an EXCLUSIVE 100% Profit Boost Token to use on ANY wager for ANY Sports. You will receive the PBT within 96 hours after submission.
**Gambling Problem? Call 1-800-GAMBLER or visit http://rg-help.com/. Call 1-888-789-7777 or visit http://ccpg.org/chat (CT). Hope is here. Visit http://gamblinghelplinema.org/ or call (800) 327-5050 for 24/7 ...
anyone else not able to fill out the fanduel form?
sorry for the delay im looking into this issue for you, just having a chat with the team
Its okay np thanks take your time
is the stream command the only custom command not responding?
yup
the event one works fine
ensure their role is set in the permission overrides for the command on the dashboard under the "Allowed Roles" section
try removing the stream one and then clone the event one and replace the role id with the one used for the stream command
let me know if the cloned command fails
what error are you seeing?
already did
it worked if i changed the role id
but after i changed who could use it
it just broke
answered elswhere
please stick to your support thread in future instead of cross posting. thanks
after you set allowed/ignored roles it stopped working?
yes
Thanks for your reply!
is the cc still set up the same as the screenshot you shared before. for the stream command?
yea
are you able to share a screenshot of you running both commands?
does dyno auto respond work to a phraise that is blocked by automod (native discord automod)
also does {dm} work in auto respond
Autoroles doesnt work for me. I gave the dyno role Administrator, put it above the role, i want to give the users, and gave him the permission to manage roles. But still, its not giving the role.
Is it because its 1 friend of mine who joined first before i added Autoroles and now he leaves and comes back, and doesnt get the role? But new members also dont get the role.
@wise root could you please ask the custom bot owner to reconfigure the bot, it looks like the tokens are showing as invalid on our end. see below on how to reconfigure the bot
How 2 reconfigure your Custom Dyno 
- Head to the Premium page and login if necessary.
- Find your Custom Premium subscription (example below).
- Click on
Configure Custom Botand carefully go through the setup wizard again!
Notes:
- You don't need to create a new application, you can use the one you already created which would be found in the Developers Portal.
- When you get asked to activate a server, you can safely close the pop-up.
do you mean will be bot be able to post words/phrases banned by native automod?
could you try moving dynos role down to the bottom, saving, and then moving it back up again and then retry
I did, its still not working
can you please show me how the module is set up on the dashboard
i mean lets say i set the dyno respond to apple, and i block the word apple, when someone say apple, can dyno still respond to that
Can I make a role as reward for certain level, but also have to be a member for certain periods before getting the role? Like being level 18 but also a member in the server for a month
@mortal kite
hm?
Do you require support?
Hi there, that isn't possible with the current levels module.
-#
You can suggest this feature to the developers in #feature-requests, as we're always looking for ways to improve the module!
Hi All, I'm trying to update a Reaction Role I setup some time ago, but the emoji selection seems very limited.
Am I doing something wrong?
How do I use Dyno bot to auto delete messages every so often?
**Autodelete **is intended to delete messages within a few seconds (for example, messages that aren't allowed in a specific channel). Perhaps
Autopurge is what you mean?
Yes I meant Autopurge!
How do I setup Autopurge with Dyno bot? And can it delete messages older than 2 weeks?
@dull mist see this
for how to set up
Autopurge
Unfortunately, Dyno is unable to delete messages older than 14 days, as that is a Discord limit.
Oh okay, thanks so much!
Of course, let me know if you need anything else!
Is it possible to ping users with Dyno embedded messages?
<@userID>
Hey
The ‘view history’ option in dyno appeals is not functioning.
hi
I solved my problem, i just readded dyno.
You cannot manage (edit, assign, or remove) roles that are higher than your own highest role.
You also can’t manage roles that are at the same level as your highest role.
okey noted
thanks
Devs are aware and are looking into it
Could you please fix the tag category & tag categories help description? It's very confusing.
This is a known issue with ?tag categories that has been reported to developers
ok ty
Alr Alr
yo
Ty I’ll see if it works
please state your issue if you require assistance
for chatting use #general
Did that still doesn’t work
@regal jewel is there anything else that can be done or do i have to delete and reinstall it?
i did ?addmod and it said this role already has moderator but my friend cant check modlogs or anything with it
Hi
Hi, there is an error 🙂
can you show me the modlogs setting on the commands section please
are you the server owner or an admin?
please state your issue otherwise use #general for chatting
Hello, Our server had gradient roles set up with dyno. We lost our boost, then when the server got reboosted and the role picker is no longer working since then. Gradient roles have to be manually given. How to fix that?
Hi there, we cannot assist with this as that is a Discord issue/feature.
As i thought, appreciate it. It's just the roles were setup with dyno, so thought there might be a solution on dyno's end. Thanks
Hey, is there any way for Dyno to send our own Appeal Link (a google form) to users when they're banned rather than use the Dyno one?
There is not, but you can add the URL to the reason (or make a custom command to automatically do it for you!)
Perfect, thank you so much! :)
Of course, let me know if you need anything else!
How would I go about setting up a custom command to do this?
Here's an example of what to put in the Command box:
{!ban $1 $2+ | Appeal: [LINK HERE]}
-#
Modify as needed.
Thank you so much!! Have a great day! :) ❤️
Of course 😄 happy to help
:)
Hi
Hello
I have a question if you ban in alt acc here in channel in dc you were ban too in game?
We don't have anything to do with games?
We do not have accounts, it's tied to your discord account.



