#tech-support
1 messages · Page 6 of 1
Ok, I’ll have you two clear out the Paradox Interactive sfiles
- Go to Documents/Paradox Interactive/Hearts of Iron 4
- Move the mod, saves games, Screenshots folders, as well as career profile files to somewhere else on the drive.
- Delete everything in the Hearts of Iron 4 folder.
- Put all the moved files and folders back in.
- Launch the game again.
Try this
I have a 1060, idk if that's considered old, I don't really keep up with hardware stuff
That should be more than capable
same for me?
Yes
Do you, by any chance, have a second graphics adapter?
Is this solve Failed To load map error?
also an issue if i delete the save games geoff?
kk
Map error? There might be a folder in Paradox Interactive/Hearts of Iron IV called map. Delete it if you find it
No, that's the only one
Not an issue overall but if you have savegames you want to keep, keep it
so delete these?
Yes, if you don’t care for save games delete all of it
On the beta branch, launch with dx11, and make sure your video settings correspond to this:
If the game prompts you to restart after changing any, do so
There is no Map folder
Plz if you know how to speak with game support or Steam tell me the way
Well if you’re still getting map error with no mods on, have you verified integrity or reinstalled yet?
Oh maybe there is a history folder in there
If there is a history folder in there delete that as well
Yes i don't have any mods and i verified integrity and uninstall and install it again
Hello im new here
Go on
Hello, do you have tech support issues
me?
Yeah, this is a channel for tech support
wrrong channal
<3
my problem is with the main menu, I can't select anything due to lag, I'll click an option then a couple minutes later it'll change to the menu I want to see
No there isn't History folder
I download the game today and can't open it
So i didn't play it yet to have history folder
I assume if I got to the game it'd be the same
Ok I’ll just have clear out the whole folder then
- Go to Documents/Paradox Interactive/Hearts of Iron 4
- Move the mod, saves games, Screenshots folders, as well as career profile files to somewhere else on the drive.
- Delete everything in the Hearts of Iron 4 folder.
- Put all the moved files and folders back in.
- Launch the game again.
Yes, it's likely to be a rendering issue of some kind. Though, it is rather hard to identify which one from a distance
this fixed my entire crashing issue no joke
Arheo there’s a guy having his whole computer crash when HOI4 starts
now how to thank geoff for that solution
I dunno, just a thanks I guess
well you got a huge thanks from me
because i am not crashing in main menu
it had me puzzled for 2 days
Tried open beta with windowed Direct 11, still have the lag issue, I'll leave it for now, thanks anyway
for some reason hoi4 will crash my entire PC, i'll be playing the game normally with no issues but then all of a sudden i'll press a button and my entire PC crashes
this only has been happening since the update
never happened before
Interesting. That’s two reports of this now
Sorry to hear that. We'll carry on looking at the issue at large tomorrow
did this solution and the main menu is still lagging and unplayable
Well I don’t have any other way to solve it, so I suppose you’ll just have to file a bug report. You could try and rollback as well to keep playing HOI4
I bet it'll be fixed soon tbh since alot of people are now aware of it
Yes I’ve seen quite a few reports of this
I was hyped to play the game when the patch/dlc dropped and yeah I'm pretty sure what alot of the people who have this issue have in common is having a bunch of mods
like even if they delete the caches/remove the mods they had a bunch
Yes this seems more like an overall issue that is unfixable by the players. Unfortunate but that’s what I believe it may be coming to
OMG my game hasn't even run this smooth early game for a long time or even since when i cant remember
are you having that issue as well?
Glad its not just me lmao
Yeah it seems to be kinda common
That’s a relief, I thought my game might’ve just been screwed for whatever reason
thank you
Worked for you? Now I can use this to force the mod team to make me player helper
bro i cant get a few months into the game without my entire pc crashing
this makes no sense
it happens when i do something like click on the navy, even tho 80% of the time it doesnt crash when i click it
i dont get it
the game wont update / download
everytime i resume the process it stops after a few seconds
Have you tried restarting your computer yet
Yeah try that first
Not sure about that then. This is you already reinstalling. I think it could be a server problem so I guess you hold out for now
ok
Does anyone know why my game isn't loading the Blood Alone dlc properly? When i launch the game it has the No Step Back icon even though the version is the 1.12, when i get in the game Italy has there new focus tree and there's a 2nd naval tech tree tab but the plane tab is the same before the dlc came out and switzerland and ethiopia don't have a focus tree, does anyone know how i can fix that? If it helps i have pre-bought the DLC.
Have you verified integrity yet
how do i do that?
Right click on HOI4 in Steam
Properties
Local Files
Verify Integrity of game files
will someone buy me the game pleeeeeseeeeee🥺 😫
Not with that attitude
Sure bud
really!?!??! 🥺
Not sure that I'm buying the game, sure that you can call me mommy
😱 🤓
it says 1 file failed to validate and will be reacquired
That's good then. Hopefully that fixes it
now i'm waiting for it to complete validating
it is taking a long time to do it that's for sure
When I play as Ethiopia I try to attack Eritrea and then my troops glich the shit out and teleport to mexico is there any way I can fix this
Well I’m using zoom in mod and toolpack
Before I used no mods and I had the same glich
it's because Ethiopia is secretly Mexico
Have you verified integrity yet
if that doesn't work. open up the launcher, click on game settings, go all the way down to the bottom and clear user directory
@magic oxide Alright so before we make a proper bug report, I'll run you through a couple basic troubleshooting
Have you verified integrity yet?
what is that
Right click on HOI4 in Steam
Properties
Local Files
Verify Integrity of game files
Try that first
whenever my pc does the spike pictured here, HOI4 crashes. It's always riiiiiight before the menu. I've disabled and re-enabled BBA, I've un-installed and re-installed HOI4, Verified game files, UNINSTALLED ALL MODS TO MAKE SURE THOSE WEREN'T THE PROBLEM, yet it still crashes. I've checked, I still meet the minimum requirements.
You also cleared out Documents/Paradox Interactive/Hearts of Iron IV?
any idea what stops me from playing my 25$ expansion?
yep
any more and i'd have wiped windows to make sure
I will have to note that I don't see a GPU there
really odd a specific thing but every time i click Tibet's details it crashes and not with any other country and i have zero mods enabled
It does still work, but won't appear on Task manager for a reason. Radeon HD 6950 (above minimums by a gen)
Specs: i7-2600k
Radeon HD 6950 2GB GDDR5
8 GB DDR3
Yeah that should work. That makes me think of a possible driver issue
i'm on the latest drivers though
I see. Not much I can say about that then
still quite old (AMD dropped support in late 2015), but they work fine on other games I've tried
Well frankly all of the fixes you have tried are all the ones I know
When did you buy the DLC?
Yesterday, ~6pm EST
Ah, great. You're still more than eligible for a refund.
I'd refund BBA and then wait a couple days and try to play again
Or rather I mean the next update
Yeah, but you've gone through every single fix I know that isn't extreme like reinstalling Windows
I've seen other people on old hardware/ weak hardware have this issue. Could it be a bug?
Oh I guess also have you tried DX9
my PC defaults to DX9
but ill check
ok so i'm just stupid and assumed it defaulted to DX9
it was on DX11
for some reason. Sorry for bothering you!
No I'd say that's reasonable. The game tells you nothing about why it would crash
It does indeed not. Turns out all I had to do was switch to DX9, and now I’m off to design planes!
Nice, happy playing
Thanks!
Anyone else crashing before they get to the main menu? I'm going to try updating my drivers
using mods?
nope
i know i was, but that was with mods
i just tried the hoi4 f2p thing and i tried to make a tutorial game. midway through the loading bar at the top, the game just randomly froze and then quit after a second, even at low graphics quality
Are you in DX11 or DX9
it defaults to dx11
Change it to DX9
You can't even get in-game anymore?
In that case, change it back do DX11
Then do this
- Open file explorer
- Go to Documents/Paradox Interactive/Hearts of Iron IV
- Move the mod, save games, Screenshots folders, as well as career profile files to somewhere else on the drive. (If these don’t exist, ignore this step)
- Delete everything in the Hearts of Iron IV folder.
- Put all the moved files and folders back in.
- Launch the game again.
You can probably ignore step 3 and 5
around "loading graphics" it quits, no send report box or anything
Even after those steps? I guess redownload the game. But frankly, the game is super buggy right now and it still might not work.
That should be fine spec wise
That's also what I thought
I’m gonna try that to hopefully fix my glich
I’ll probably tell you if there are any other gliches still happening with Ethiopia
It simply crashes in the main loading screen still.. Thanks for trying to help though
when I boot into the game, the resolution is set to something weird and the buttons are like offset
when I click on them nothing happens but when i move to the right of the button it clicks
fullscreen or fullscreen borderless
normal fullscreen
try switching to full screen borderless? either that or restart your game, that fixed it for me
ok
k
glad i could help somewhat
was playing bba dlc as italy and when i capped ethiopia it never gave me the peace deal even when i tried multiple times. is this a bug or am i not getting something?
no its a game mechanic
cause the ethiopian government goes into exile
how do i kill them
you get Ethiopia to like you (high compliance and low resistance) (you can do this by slandering the Ethiopian govt in exile)
or if you kill them quick enough
its like 2-3 focuses until they do the one that makes them not die
i tried without mods and still does not work
Have you tried enabling DX9 instead of DX11
i havent tried with mods but im guessing same result
it works now, could it work still with fps map and other mods?
Possibly. I'd try it
Hoi4 keeps crashing on loading screen. Ive reinstalled game, used DX9 and DX11 and used borderless nothing worked.
Where can I report bugs again?
Have you cleared Documents/Paradox Interactive/Hearts of Iron IV?
no ill try that now
Ok just don't delete the mod and save games folder
Or career profiles and screenshots if you care about thme
wait what exactly do i need to clear in it there different folders?
Just delete the files in them
still didnt work.
Then sorry, I don't know what could solve it. That is all the solution I know of
ight thanks
I am having issues
I am apparently missing some files. This is after a complete reinstall even deleting the paradox launcher and the documents. I have also verified game files yet I still have this issue
I think I might be having a similiar issue
I even deleted the residual files left when you uninstall it through steam
how would I do this?
HOI4 launcher
Game Settings
i have found this
Do you have any other drives you could try putting HOI4 on
Uh you should probably delete some stuff
Having your Windows drive that full can lead to instability and if it gets filled up, outright crashing
yeah ik
i plan on getting a new drive
Have you tried using disk cleanup yet
yeah i ended up getting 80 GB of space freed up
wtf?
Try it again I guess
but it got taken up almost immedietly by A R M A 3
Frankly I don't know what you're pointing out
Looks like a bugged game judging by the ideologies
Any mod enabled?
Does starting a new game look fine?
yes
this is my save, im saved it
it's good, but autosave of this world is cursed
Huh. I do not know what happened there
there is green spain lol
Picture pls
Maybe someone invaded or game corruption
this problem is persisting
Yeah not sure if I have any fixes. I guess you'll just have to try again when you get a new drive
oof that may be a while
Hey tech, are you sure spanish inter-war small plane should look like that?
It’s just visual, doesn’t affect anything else you could make a bug report
Anyone has problem with italy balance of power??mine not showing on country tab.it just blank where it supposed to be exist
Help I accidently did this 💀
Bottom right
This is air view
Switch to the top one to return to land view
thanks
@ancient orbit Sorry for the ping, but do you mean this one?
On windows 7 direct X11 cause game crash during initial loading
this one!
Sorry I'm confused, is the DirectX thing found in the game or outside? I'm not really good at technical stuff.
its in the game, at the launcher menu
then just check settings
and select DX 9
or OpenGL
Yes open GL and drctx9 both works but I am obsessed why 11 is not working
its something with the GPU
Its Asus Cerberus 1050Ti
all the devs use Nvidia I believe so its tested with their GPU they couldnt account for other GPU's
It was something like that
But they ofcourse are now working on all the bug fixes that come with usch a big update
Is there any suggestions for no fps drops in speed3
I have the game though gamepass ultimate on pc and it worked. then I purchased the expansion pass and axis vehicle dlc. the newly obtained dlcs refused to populate in the paradox launcher that open on hitting play but, the old dlc (cadet edition) still worked, after reinstalling the new dlc and it still not working, I uninstalled the whole game, re-installed the game. and still only the anniversary is recognized
what software do you use?
As in it doesnt show up in the DLC selection menu?
correct even though they are installed fresh
did you recieve your receipt via E-mail?
yes two emails from microsoft
one for expansion pass and one for axis vehicles
8662028886 <- expansion pass order number from microsoft receipt
8627708894 <- axis armor
I purchased less than 3 hours ago
Something about the update broke DX11 on older machines
Because everyone I asked that had DX11 not work was on 1000 series or older
And it does not seem to be related strongly to the brand
and you fully own the cadet edition?
no
cadet is free as long as i have gamepass
so I have full access as if I owned Cadet for as long as I maintain my membership
It took longer to crash this time but still did. Should I now delete my HoI4 files?
Windows 7 sp1, I5 7400 3GHZ,8GB RAM,NO SSD,1050ASUS CERBERUS GPU 4GB.
And do I need to delete all of these?
Not all of them
You should remove save games, screenshots, career profile, mod
If you care about those things
@ancient orbit
Alr, thanks
idk why it installs like this but, anniversary is like this and works
Very odd. I'd contact proper tech support for this. Tell them all the methods you have done already.
For all things Hearts of Iron IV always make sure to check the Hearts of Iron 4 forums!
just manually delete them all
the other guy said not all-
I would say not all
I will check, if it still crashes I will do what you suggest.
sorry was offline for a few seconds, but go what Geoff said. Just contact paradox support directly as this involves the error with a buying a DLC
There is no other option, sorry
@rose gyro Alright so the first step is to try enabling DX9 in Game Settings in the launcher
Alrighty let me get on it
Yeah then just hit launch and hope it works
YOOO 😭😭 it worked tysm 🙂
I wouldn't have figured that out alone tbf lol guess Paradox will work on it soon
yo why does half my mods got this missing descriptor file thing
My game does not start (vanilla without dls)
And crash reporter leaves her a message
Switch to DX9 in Game Settings in Launcher
Ok
Alright for whoever comes here to report crashing next, since I'm going to bed, I am informing that switching to DX9 in Game Settings in Launcher solves the issue for most people.
check pinned for questions regarding game crashes 😄
@snow yarrow Check your playset. That error only ever shows with mods enabled.
empty mods folder
Its set to initial playset
And initial playset is empty?
check playsets
well f
I see. Oh well, remove all those from playset and see if it works
just disable all mods I suppose
new order and 1960 tech tree
@karmic yew
Yeah I think the wires crossed got
The guide is basically play Ethiopiac defeat Italy and then liberate whatever
are the icons messed up for anyone else? it's impossible to mouseover certain missions
Thats modded
@jolly tartan wait for the mod to be updated
looks like the base game added/removed an icon and now the icon strip is reading the wrong parts
how do you change versions on xbox gamepass
oh yeah my bad, looks like i enabled the mod by accident instead of disabling
really stupid of me
yo I played some games and then deleted my save files. are there any way to restore them? (I didnt re install the game)
no
Why do I have the 5db4 version of the game but my other friends have 45c2?
Hello can someone help me
My game keeps crashing
After the DLC release
Like the game loads perfectly fine
And after 2 in game hours
It crashes
try to switch to DirectX 9 in the launcher settings
Alr
you probably have installed previously some mod that modified the game files.
follow those steps:
1- Unsubscribe any mod you have
2- Uninstall the game
3- Manually delete the two Hearts of Iron IV folders, you can find one under documents and the other under steamapp. Those are the usual paths to find the folders
under documents
C:\Users\user\OneDrive\Documenti\Paradox Interactive\Hearts of Iron IV
and under steam
C:\Games\Steam\steamapps\common\Hearts of Iron IV
4- Open Windows Settings and search on the Applications if the Paradox launcher is still in the list, if it is uninstall it.
5- Restart your pc
6- Install the game again
7- Try if it works
Help
It still crashes
I just start a fresh new 1936 game
It starte on 12:00 right
As soon as it hits
14:00
It just crashes
do you have active mods or have you previously used any mods?
Well the mods worked before the dlc’s release
But now it doesn’t
Imma disable all
And try
hello, just got the DLC and apparently ethiopia and switzerland have base focus trees? italy is normal tho
close the game, close steam. then reopen steam, load the game launcher and check if the dlc is active
dlc def active but ill try reopening
remember to close steam, not only leave it in the task bar. And open it again to let it update
Try to verify game files
will try
Also once that's done doublecheck your playset in the launcher to ensure that the DLC is enabled
so its enabled but its not showing up?
Italy focus is there, but no Swiss and Ethiopian focuses
yeah DLC enabled checked 3-4 times
Italy got a free update
@frail mantle you got your receipt right?
wdym
after buying a DLC you get an e-mail with the receipt
aha I see, maybe contact HoI4 technical support (as in the real deal) and see if they can help you any further
yeah ill just check the game files rq and if its not fixed ill do that
thanks though
Im trying to launch Hoi4 When It Starts On the Graphics Loading Part it crashes I'm Trying to Trouble Shoot But I do need Help (Its after I installed New order Mod)
yes
no
Change to DX9
where to change?
wah
Launcher settings
thanks M8 Ima take over half of the whole of the us now
as teh New order
bro thats kinda op
Try to avoid any show of the Nazi symbol in your screenshots please
thx <3
I just bought the game and when I start it loads for a while but then it crashes
it also gives me an error "physfs init fail: already initialized"
really depends if you're using mods
most mods aren't updated so if you try to use them it'll crash
i see
Hi, when I can buy one decision i dont receive a notification and i want know if someone has the same problem, caused is very annoying I always forget the decisions
it's bug???no profile picture FM beside general
so turns out i dont even have the mod in my playlist and yet it's causing this. very strange
civil war ruins the game
The monarchist advisor is gone
and Italo Balbo and Dino Grandi arent "active"
help
help me
Can you help me?
ok idk what im doing wrong. i removed the mod "coloured air force buttons" from playlist, disabled all mods, deleted the game cache, i unsubscribbed from the mod as well but this still shows
should i give up and just reinstall the game at this point?
i never had a problem like this before
can this run hoi4?
Don't work the latest version. Another version works
is there any big difference>
hi! my game keeps crashing i need help im trying to play ww2
What do you mean?
is there any big deference between versions?
i need help
like really
i cant play at all
it keeps crashing
i have great war redux
thats all
kaissereich
and the ww2 german flag
can somebody help?
wth/
hello?
somebody
All big mods don't work in the current Version, you have to enable Beta version in the Steam Settings and select the previous version
whats great war
version
i want to ask
@marsh wasp
i wanna make a timelapse video
for my friend
You need to change to the previous version of hearts of iron
I think it was 1.11.x
My friend and I can not play together (we thinking its bequese the new update) he has the new dlc i dont
Does one of you use it via Microsoft/XBOX and the other one Steam or Both the same platform?
Exactly
same Plattform Steam @marsh wasp
the game broke totally
have a nice one
Open Beta and works. But version By Blood, No Step Back doesn't work
after I completed the focus for monarchy
as Social Republic of Italy
and now some random dude
is leading Italy
What checksum do you both have?
whilst Victor Emmanuel is nowhere
does anyone's game launch in a smaller resolution after the new patch?
is it possible to fix this or is it from the patch itself that causes this?
What is chacksum
^ game resolution returns to normal after pressing shift+tab in and out of the game
The current Version is 1.12.x with a checksum after it, if it's the same you can play together if not, then one of you is using either a molded or outdated or corrupted version
And if you're gonna send me your checksum I could tell you who has the correct vanilla version
The version on my launcher is Avalanche v1.12.1.a74e(45c2)
The launcher doesn't matter, I need the version in the Main Menu
were can I see the version
can someone help me with 0xc00007b error
Have you got any mods installed?
Yes only the host needs the dlc for it to work
Have you trying reinstalling the game?
5 or 6 times
I'm not sure what you could do, try cobtscting paradox support https://support.paradoxplaza.com/hc/en-us
Can somebody help me?
On the bottom of the main menu
Avalanche v1.12.1.a74e (45c2) (S)
is this good?
Yes and your friend ?
I bought hoi4 cadet edition this means I have it forever right? and it says I didnt buy it is it a bug or smth
Of every Italian field marshal, the portrait disappears eventually.
@marsh wasp
thats a bug report it on the forum if its not known already!
Alright then, will do.
can anyone help me with 0xc00007b error? i tried everything
can you send me a screenshot?
i send you on direct message
You can send pics in here, and I didnt recieve anything
wait
I'm playing Spain in ironman without mods and I can't give infantry specialization to my general because the game crash
the game keeps crashing?
past the point of loading in?
I relood the save and every times I try to do it crash
Is it a save from before the update?
no I start this game today with the last update and all expansions less Battle for the Bosphorus
because I don't have it
no mods and ironman on
Can you go into your paradox files and go to crash.logs
where is this?
thats weird
I forget to say actually I'm on Pop Os (Linux) and not on Windows
how to get launcher like that?
@visual quest do you have any mods turned on or are you in a roleld back version?
main launcher menu and then settings
settings is on the left of the screen
No, no mods. I have Avalance v1.12.1.a74e (45c2)
can you try clearing your user directory
Will I loose my saves?
Pretty positive it doesnt aslong as it doesnt your saves arent corrupted
I did it but after I launch my game it still crash
Some users are reporting being unable to launch the game, not seeing content in the game at launch, or graphical oddities.
Before filing a report, please take the time to confirm that you've run through these steps. It may seem tedious, but the...
if I give infantry to my general I mean
@visual quest @ancient orbit Hi
Why did you ping me?
hi
I will forgive you if you didnt read my status
but dont ping me if you dont need help
Weird question and Idk if it's supposed to say it here, but I found an oversight in the game
I use a translator*
you can report bugs on the forum! https://forum.paradoxplaza.com/forum/forums/hearts-of-iron-iv-bug-reports.951/
(also oversights)
thank you very much!
it's a minor thing they forgot to add a zero to all states in mozambique
oh I see
Ok
Can anyone help me to solve the problem?
aha well tanks for repoting it
what is your issues exactly?
Can you screenshot by pressing the printscreenbutton
I understand why it'd happen, the states were divided, from a province of 4M people, it passed to 400k pops
is the game version the one at the launcher? no, right?
yes
so 2022.11?
it happens when you press play?
No, as soon as I enter the launcher
what happens when you press ok and press play after?
1Launcher closes and game opens 2It starts loading and crashes
also, Daniel, thanks for the help
can I get my Steam hoi4 into paradox launcher?
Are you logged in with your paradox account?
I dont have paradox account
You're friend either has an outdated version
Dont you need an account to be able to play HoI4
I am not sure but you should make one if you want to use the paradox launcher
No you do not need it
So what should I do next?
ah I see, only for MP then I suppose
clear user directory
I guess you have a corrupt file
its under settings in the launcher
all the way at the bottom
What should I do if I get an error when starting the game?
How should I do it?
Can I have a screenshot
go to settings
in the launcher
scroll all the way to the bototm
and press the bottom on the bottom right
Okay wait pls.
No not even that, it only enables a standardized Nickname and Cloudsaves and I think playset syncing, but that might be a steam thing not sure
cloud syncing is steam I believe
Playset's most likely, cloud syncing yes, but Cloud Saves are PDX, you can directly save to the cloud
And then just download it again from steam?
yes
thanks, I'll try
This is normal
what is
what is normal and how do i fix it
thats not a useful error
Verify your Game files
Much error log is expected, if you got no mods theres nothing of use
did you read it
i already did that
the other day
oh i have no mods
But the game crashes and this comes out.
check error.log
Delete every File that belongs to the Game and reinstall it
Yeh but every crash does this same thing
should i
yes
Unsub all of your mods and try it again
But how to solve it?
anymore ideas?
:c
What have you deleted, the Game Files and the Documents Folder?
both
Yo <@&846894118219022336> this aint too friendly
did everything downloaded still the same?
verify files, clear cache, try different renderer
Verify the Gamefiles
I cleared the cache. checked the files. But now I'll try to change the renderer
i am verifying files i will send a screenshot what comes out
What files to view? I just do not know
Hey. My checksum is a another than my friend but i dont have mods or other dlcs. How can I change it?
@surreal fiber *You're
😔
bruh the power struggle disappeared again, yesterday i had verified/restarted pc and everything else possible and it was fixed but now its gone again... i stg
Verify the Game Files, DLCs don't affect the Checksum
how do i verify?
Do you have it on steam?
yeah
Right click the Game
Go to Properties
Go to another Submenu that's called along the lines of Files or Location or something similar.
Once there you find Verify File Integrity
made it didnt help. same checksum like before
What's the checksum?
c4fd
The whole version Number?
v1.12.1.a74e (c4fd) (S)
i scanned the files and nothing
what do i do now?
here is my error
Any Playsets?
Try Uninstalling it and delete the Documents Folder
okay
Uninstall and afterwards delete all the Files in your documents folder, you should possibly backup your savegames.
And Reinstall again
Properly Reboot your PC and try again, if that doesn't work, stop Steam from executing and try again
i will first stop steam for executing
what do you mean by properly reboot
Press Restart and not shutdown
okay
I have a question ik nobody knows fhe answer but still for some reason when i play hoi4 my wifi connection with the pc just stops 20 mins after playing and i have to restart the pc for it to come back any clue how to fix it by any chance?
Update your system and all the drivers, if you're comfortable with it, update your bios/uefi aswell
What to do next
Do you still get the error?
It only happens when i play hoi4 does that matter?
Yes
It might just be, how hoi4 trys to interact with the drivers or the system
Okay don't care anymore
Do you try to launch with some mods enabled?
?
Ok
No
When does the error occur?
When I start the game, the launcher opens and it throws an error
Can you try to launch in DX9 mode
Tried in all
Could you give us the error log?
@harsh geode
sorry a little later
Where can I find it?
didnt work
nvm it deleted everything expect from screenshots
By the way, maybe this can help, but no matter what settings I set in the launcher, they fly to me after the restart
Download it
So, I just played HOI4 as usually, I load in a save and start to play and after some minutes, the game freezes for some seconds and then it crashes. I have restarted my PC multiple times but the issue keeps happening over and over again. I don't have any problems with with other games and my PC does not have any problem so I am pretty sure that the issue is related with HOI4
The video is long but it shows my problem, for this I even downloaded Bendy Cam
@marsh wasp
Та їхать я тут вже замахався чекати
oh sorry i forgot to translate
@ancient orbit excuse me if I ping you but I want to inform you even following all steps you suggested my I still have a crash if I try to give infrantry to my general
very uncomfortable
hi guys can anyone tell me what the latest game checksum is?
It’s in the launcher I think
45c2 ?
is your game crashing?
No tried to connect to the guy who posted in public games, my game said host had a different version from my game just wanted to make sure its not me
Ok
so i can open up the map thing and it's really laggy and when I click on a nation and play it it just closes the game whats the issue
What the? I restarted my game and nothing
blood alone crashing everyone huh
How fix this?
For some, it works normally
bruh im waiting on how to fix my game from crashing
well closing
for trying to play a nation
Right click HOI4 in Steam
Go to local files
Check file integrity
If it doesn’t work, do this
- Open file explorer
- Go to Documents/Paradox Interactive/Hearts of Iron IV
- Move the mod, save games, Screenshots folders, as well as career profile files to somewhere else on the drive. (If these don’t exist, ignore this step)
- Delete everything in the Hearts of Iron IV folder.
- Put all the moved files and folders back in.
- Launch the game again.
How to allow read and write in the game folder?
And creating new games does also not work?
didnt work
thanks
Have you switched to DX9?
Have you tried OpenGL
how i can get the access code for the beta 1.11.13
Did that explain something?
Can you ping here?
this focus is broken
Ethiopia capitulated without being able to escape
and I was forced into a non existent peace deal
and I never got my stuff
its a bunch of BS
hoi4 crashes when opening, what should I do?
Check the pins in this channel
Probably an issue with DX11. Change to DX9 in Game Settings in Launcher
ok thx
diffrent game version
Nvm fixed
It’s a bug, unfortunately
Still have unplayable levels of lag on the main menu
has there been a fix found yet?
is it crashing on startup/main menu or once ur in a game
You still having the problem?
i havent checked today but i assume so
once in the game
does yours actually crash to the desktop or just lag like hell?
lag but if i try to press anything it says its not responding
yeah, same as mine then
same with mine too
we aren't the only ones with the issue
but theres no solution as of now
10 votes and 11 comments so far on Reddit
I don't have the new DLC, idk if that's the issue, although I doubt it
Check pinned
which one
Idk
Create a new game first
Oh Katten unpinned it give me a sec please
@ancient orbit and @unreal mango read this
https://forum.paradoxplaza.com/forum/threads/experiencing-issues-launching-bba-please-run-through-this-checklist-first.1544955/
Some users are reporting being unable to launch the game, not seeing content in the game at launch, or graphical oddities.
Before filing a report, please take the time to confirm that you've run through these steps. It may seem tedious, but the...
It's work!
That’s great!
Clear user directory
In launcher settings
Also please ping helpers that are online
i cant help
download mods
i cant download mods
@dense crypt
@teal idol
@mellow shoal
@wraith idol
@hexed jolt
ok
A simple cant download mods doesn't really tell us much
I suppose you don't need me then 😔
it always starts to download this mod
Nah if you are free go ahead
This is so sad can we get 1k likes
all the time
Going to sleep anyways 😅
You should just wait
It doesn't take long
Ironically I'm not part of the tech crew so unfortunately I'm no good for it tbh
it just sits at 0
Do you have free space? This doesn't happen often
yeah
Not at all tbf
300gb
Tried unsub/resub?
cant unsub to mod its not on the workshop
where did you subscribe to the mod from
Wait if it's not in the workshop how did you get it on your mods playset?
Perhaps that's why
You have to pay after the trial ends
Since it's on the workshop, you should've subscribed to it,right?
Otherwise you can't get it on your playset
Can you go to steam,go to the workshop category and search for the rt56 beta mod
It is there
Has the mod tried before?
its a corrupt mod
maybe months ago
but been having a problem ever since
sometimes i get lucky yk
Well since you can't find it on the workshop and it doesn't download, as you said yes it most likely is corrupt
it keeps saying connection timed out when i try to join my friend no mods just regular game and ive uninstalled and reinstalled and cleared user directory
@dusk saffron
My mouse is clicking things to the right so if I want to play Italy i have to click on Japan
Hello, just have a question, is anyone else having crash issues when they open the Air Force menu or click on a air base?
I cant click on anything directly I need to my mouse a little to the right
My friend keeps trying to join me in a multiplayer but whenever he tries to connect anyone in the party crashes
Does anyone know how to fix this
Its an emergency
Have they run through this checklist? https://forum.paradoxplaza.com/forum/threads/open-beta-game-assistance-hearts-of-iron-iv-by-blood-alone.1545214/
Hello there generals!
You might have already seen two forum posts made by our Game Director and Tech Lead, about how to assist you with common issues. I have made this post to cover all of that in one single place, and to also invite you all to...
Where do you go to report bugs?
I am trying to play BBA, and when I load in, it freezes before it fully like..loads the menu. So I cant even interact with anything on the menu, and if I click I just get the option to close the game.
anyone got an idea as to what to do
What happened that it crashed?
Like loading into a game?
Honestly I think BBA might be unplayable for me until they release the first patch or so.
So as soon as you get into the game it crashes. Do you even get to start the game speed in the top right or no?
Then also, is this for resuming a game or starting a new one or both?
it's a fresh install so a new one
as soon as the bar reaches the end it just crashes
I don't know exactly why then. Assuming your pc is capable of running it of course. I'd say best bet is to maybe uninstall and reinstall? I just can't say I know for sure what the problem is I'
I'm sorry
I've already done that re-install thing
i'll look for a solution
Good luck
Not ideal, but if it works it works ig
He got off but i'll be sure to ask him tomorrow
Can someone help me fix my hoi4 when i pick a nation and click start it says initializing game and it just crashes
Whenever I get to September 1939 my game crashes
Not sure if this has been told yet but this message keeps popping up, quite often. I'm already done with the whole naval tree.
Seems like a bug. Make a proper bug report here.
https://forum.paradoxplaza.com/forum/forums/hearts-of-iron-iv-bug-reports.951/
Some users are reporting being unable to launch the game, not seeing content in the game at launch, or graphical oddities.
Before filing a report, please take the time to confirm that you've run through these steps. It may seem tedious, but the...
Can I please have help with this problem? I would love to play the game.
same for me
boom fixed lol
just need to clear cache
and get rid of r56
hoi4 crashes after like 30 mins of it being open
Specifically 30 minutes? Not a specific year or month or anything?
I am not sure
But its consistent
Ok so this happens multiple times in the same playthrough?
Yeah
So not a specific year. No issues with crashes in other games?
I dont know about the year and yes only this game
Can anybody help? My hoi4 keeps crashing
anyway to find out?
Check task manager
Then go to performance
Tell us the GPU, CPU, and the RAM
when it crashes or just when its running?
also I cant find the hoi4 mods I wanna remove
Elaborate
Alright I gotta go for a bit
Alright back to help. The CPU looks fine but the GPU is not above minimum spec. Is the crashing a recent development?
I am new. Happened the entire time
Did you start playing before or after By Blood Alone released
It's probably a dumb question but I just want to make sure
idk
Did you buy the game after or on the 27th
before
Ok, so it could actually be a GPU issue. I'll have you try something first. Go to your Paradox Launcher and go to game settings
Yeah next time you launch the game just ping me and say whether you're on DX11 or not
ever since the most resent update, I keep on getting this error, I've done everything that it says to do, even uninstall and reinstall and it keeps giving me this error
If it crashes and brings up a map error:
- Open file explorer.
- Go to Documents/Paradox Interactive/Hearts of Iron IV.
- Delete any folders if called history, map, strategic regions.
- Launch the game again.
this time it crashed right before it finished loading up the game
Turn on DX9 in Game Settings in Launcher
Ai yo, thank you
I'm kinda desperate, I can't open details tab on many countries. Whenever I click on that tab game crashes. I tried verifying game files
