#tech-support
1 messages · Page 4 of 1
I need help still ir
sir
try reinstalling the game real quick
that fixed my issue
<@&916727924093239336> I needhelp with my game
my game runs fine on SP
but when I attempt to join MP, game will run really slowly
takes several seconds to build factories, do reasearch
@wraith idol
help pl
s
@hexed jolt I need help
do you think its a fps issue?
no, the game will not even progress past 13:00 when the host resumes
I cleared cache and everything
and other online games work fine
and when I host, my friend's game will do the same
@bright elm its just the delay between the host and yourself. Its pretty standart in MP
Whats your ping to the host?
how do check
ping was 1073 at the time
but inputs were much slowe
r
and I have better ping in other games
its just this one
@whole smelt
pls help
I will let you remote onto my laptop to fix
Thats over a second. But the delay will always be longer. Whenever I have around 300 ping it'll still take like 3 seconds to update
so you're telling me it's normal to play with a long ass time delay
and you game doesnt move past jan 1
With over 1000 ping I'd say yes.
doesnt seem worth $100 that I spent
bro can you stfu I am trying to get helped by @whole smelt
Well its not a game issue but more an issue with your internet. All I can recommend is to find a host who's in the same continent as you to reduce lag
he is
It depends on the distance to the host / their connection quality as well
perhaps they have 1990s level internet
he is in midwest I am in northeast
nope
we both have fine internet
in other games
just this game
cant get past jan1
this is not a spec issue, I can assure you
it was working recently
and some shit happened when I reinstalled game
You can try reinstalling it again
have you tried with/without windows firewall to compare?
You can try an internet speed test.
I already did speed test
And what does it show?
100 mbps
And upload?
150
does your host get good performance when playing singleplayer?
What speed do you guys play at? In MP
literally cant run 1 speed
yeah, I do
can run just fine till 42
And whats your friends internet speed?
a sec
could be some awful routing between your respective ISPs
you could try a traceroute/ping to the other's IP and share the redacted results
it's just that, seven seconds delay for a simple factory seems a bit much
You'd think so, but I can host fine with 3 other people we know
and have tested that lately
One of the others tried hosting, and moe was having the issue with them as well
could try to check the ping to the other person's IP specifically, see what the values are like
can you link/name a site for that?
type cmd into the windows search bar, that launches the command prompt, and do ping their.ip.address
testing this now rq
Still have the issue lol
disabling both firewalls did not work
gonna manually ping moe now
Alright so
With his firewall manually disabled
Yea 5000 ping won't get far. You could try and ask on the forums. Maybe they can answer why you're having such a high ping
I don't have a forums account and I'm not going to make one, sorry.
You can ask for me though!
ISP / router could be blocking ICMP fully so that may not necessarily mean the delay is that long
How to fix?
ah that's fine, it just means that ping won't report back
He is on college internet
that might something to do with it
Though, it's worked in the past with hoi4 hosting.
Just not me, or hoi4 with other people, or manually ping other people.
Only websites and every other game
¯_(ツ)_/¯
I honestly have no clue what the issue could be
Can you tell me who would then?
You're not using any mods right?
vanilla
totally vanilla yah
Hmm. Well the only place I could think of is the forums
That's fantastic but I really do not want to make an account there. If it's a matter of proving my ownership of hoi4 I can do so, but I'm not interested in the paradox forums censorship and their community content in general.
I've browsed hundreds of threads on my own issues, after spending hundreds of dollars of paradox games, and not a single post has been helpful, and had to go to shady russian sites just to figure out how to fix mods (uninstalling the launcher, manually, from add or remove programs in the control panel.)
I don't think they'd be of any interest to us here, either, and I have done a thorough search.
Live replies and testing of the issue is much faster, but thank you for proposing that solution.
I don't think it's an issue with your connection speed per se, but possibly more to do with routing between your two locations specifically - google and co use CDNs in optimized locations so the problem won't probably occur when testing ping to them
Is there any way to work around that?
even with semi-slower than average hoi4 speed we could still play, ya know?
maybe the ISP could shed some light on the issue but I wouldn't bet on their support being useful lol
an alternative would be to try and recruit a host that worked out well for moe before
Yea. Afaik it isn't a game issue but most likely something related to your ISP
it's always been me, till now
I have also been hosting in the past
haven't been any issue either way, before now.
from cmd you can try traceroute their.ip as well, it probably won't get to their endpoint since ICMP is ignored but if there is a slow hop in between it may provide some useful data
yeah, there's one that just seems to be timing out, that would likely be the one at 8000ms
three jumps actually
Then it seems to be an issue with the ISP
how many uh
jumps between me and him should there be?
exactly?
cause it looks like this right now
That depends entirely on where you are. @random dome don't post IPs btw
Well, those aren't mine, or his
Those are publically accessible IP servers provided by our ISP only in our VERY general location
Like you might be able to divine that yes, we live in america.
neither his nor mine
I'd rather avoid any issues. But yea you could ask your ISP
you can post a redacted version too
@green pasture can I add you as a friend
the exact ips are not so much interesting inasmuch if there are any slower hops
uno reversed it
ty
It didn't work
I did this shit and it didnt fix it
Tried to uninstall and reinstall too
soooo idk.
I have a ryzen 5 2600x 16gb of ram and a RTX 2060 super yet the millenium dawn mod still runs at a mere 2FPS.
I disabled NATO, the EU and microstates and put a division limiteer
Duuude is that you in your pfp?
So sick
With the pickelhaube
Yeah that sounds more like a mod issue. How many hours are passing per second on fastest?
uh like a day every 30 seconds or so
Your build should probably be able to run it faster. Does your game run fine on basegame?
Yeah until the later years
That's normal. I would do a deep reinstall of the mod
Got a tutorial for that?
Right click on HOI4.
Click Properties
Go to Local Files
Click Browse
Click on Steamapps folder in the topbar
Go to workshop folder
Go to content
Go to 394360
Find the ID of the mod you're looking for. To do this, find the URL of the mod.
Delete the folder with that ID
Resubscribe to the mod
ok i will do that then and test it
Oh yeah and then resubscribe to the mod
finally a tech support that isn't indian
💀
e
Its still slow as hell, I am honestly tired. I have had this issue with this mod for years now.
I suppose if you still want to play a Millenium Dawn adjacent mod, you might want to try out other modern day mods
I guess, its just my friends prefer MD.
I changed a new pc and I cannot play the hoi4 mods now ,just player led peace conference work. What should I do
Is anyone here having / had any problems using the latest M2 chip in game?
I know the game isn’t designed for macs really, but it was the only computer they had to sell at the time (not that that’s important), but if you do recommend the fix of going to windows then I do already plan on doing that.
Any help in this grey area would be really useful
You'd have to elaborate what issues are occurring
In game fps drops / jittery gameplay
Both zoomed in and out. The mac itself (for reference it’s a MacBook Air m2) meets the system requirements so I don’t really know.
Could it be that the M2 chip isn’t yet optimised for HOI4? It seems to be the same for quite a few programs not directly affiliated with apple.
That’s just speculation
Bro
Thats normal
Like im serious
Millenium dawn is impossible to run
Dont play it
My friend runs it perfectly fine
He has a ryzen 12 4800x 64 gb ram and rtx 4080 ti
I7 10700k and a 5700xt
Yeah frankly this issue seems to go further than hardware
Friends build is better but yours should be more than plenty
But yeh, just dont play Millenium Dawn
So my Hoi4 keeps crashing when I use Road to 56 I have no idea why please help
@humble grotto
what
definitely will work
ya
please explain
this can repair your pc
what is that thing
its @verbal helm's mother,with this she can fix everything on your pc
please I really need help
but what is it!
acariate
a rinoceronte che sborra
ok
do you have any mods besides road to 56?
no and I reinstalled all of HOI4 and Road to 56
so only mod is turned on is road to 56?
yes
did you check your version?
my version is 1.11.13.886b
wait a minute i will check
I think you should try deleting the mod and downloading again
I've done that more than once
you need to add it into one of your playsets.
I did that but I can't activate the mod because it failed to download
are you using steam?
no
then where are you downloading the mod from?
pardox website
Can you link the website?
@whole smelt
It should work. You're using the gamepass version right?
Thank you for the ping. We've dealt with it
np
Yes, use the game pass version
and what is the error it gives?
Installation failed
I don't use the paradox website for mods so I don't know what the issue could be. Lemme try and find someone who can potentially help.
Do you know anyone who can help me?
Have you linked your steam account to PDX? That perhaps could be the issue
I installed the game from the game bass
Don't think you can download mods from the website, but could you send a picture of your launcher since I would like to see if there is any way to link accounts
My friend installs the mods from the site and has no problem
Do they also have the game pass? Do you have enough space?
Never seen that issue before so I'm trying to guess
Yes, I have enough space
Could you send a picture of your launcher
And can you go to your installed mods, top right there should be a button '' add mods''
According to a screenshot sent before, it says that the said mod is not in a playset. Could you create one and add the mod so it could automatically download?
Click on my account and list the stuff that are shown
Link your Xbox account and see what happens
Unsub/re-download the mod after you do that
I downloaded it again, but the same problem
Can't figure out the issue, perhaps contact PDX support if you don't seem to be getting an answer?
How do I contact support pdx
For all things Hearts of Iron IV always make sure to check the Hearts of Iron 4 forums!
How do I change my Hoi4 version to 1.9.2 on steam
I have a lot of bugs with Netherlands after buying no steep back
National spirits, advisors ecc does not have the icon/image
verify game integrity via steam
although in fairness, I would not be surprised
it's 2022 and José Diaz still does not have a portrait
¯_(ツ)_/¯
yep, the saves are stored outside of the steam game folder
I noticed this with other countries
But netherlands is the most strange
I never had this problem
I'm sure it depend on dlc
yeah well it seems the launcher just doesn't work for me anymore
not even Paradox can help
soooo no mods
it kind of sucks because it changed my game strategy to not create a faction when i could have because i needed to not be in a faction for the iberian royal alliance to happen
i may aswell puppet spain.
why am I 73a5 with no mods on? I tried to play yesterday with a friend and we were different versions
you probably used some mods that modified your game files. Use this:
Follow those steps exactly:
1- Unsubscribe any mod you have
2- Uninstall the game
3- Manually delete the two Hearts of Iron IV folders, you can find one under documents and the other under steamapp. Those are the usual paths to find the folders
under documents
C:\Users\user\OneDrive\Documenti\Paradox Interactive\Hearts of Iron IV
and under steam
C:\Games\Steam\steamapps\common\Hearts of Iron IV
4- Restart your pc
6- Install the game again
7- Try if it works
Thank you, the problem started after I downloaded KaisserRedux so yeah you're probably right
yes it worked
Hey,
so I'm playing multiplayer with friends [5 players total]
and one of us has 2000-10000 ping most of the time.
We cant seem to figure out why but he's just so far behind its unplayable.
Would anyone know how we could fix this?
the high ping is only ingame
So I changed a new pc and then I cannot play the hearts of iron 4 mods , but the player led peace conference mod work . The hoi4 mods can just load like almost to the end but it close immediately , no crash report .Please tell me how to make I can play the mods. Thanks
The kaiserredux can just load like this
Is he on a pc or laptop? And how far away are your friends?
Make sure his settings are quite literally at 0, so no 3d models or units, lowest graphics, and lowest everything
That may help if his computer isn’t powerful
pc, same country
should be strong enough
Could be his internet connection
looking for help
just ask
How to change versions in HOI4 Launcher (XBOX)?
My game is smooth when paused, but when its unpaused it lags alot.
Didn't used to happen.
I cant open the paradox launcher anymore
What do I do?
try the step by step post pinned in this channel
why are my mods not showing up in all installed mods
my mouse is offset again
i am having issues regarding expansion subscription, it keeps asking me for a 1 euro purchase after i insert my card data, what should i do?
Give it the 1 euro. It is a small fee so that the card you use isn't fake/generated
oh thank you
yo
i have a problem
with my launcher
its bugged
its saying it has a update
i left it over night
like this
constantly
i dont even have my mods
installed
why is this
for some reason one day (and from then on) hoi4 crashes when going at 4/5 speed. i haven't installed any new mods, no new computer, and this wasn't after an update or any new dlc.
Uninstall paradox launcher through the uninstall windows menu and launch the game again
Specs?
me having the IQ of a flying squirrel I don't know how to obtain specs, but I can just list the things I know: 8GB of ram, intel i5 core... if you can use some of your black magic to figure out my graphics card: i use a windows surface pro 7 with standard components (i didn't chose anything more expensive than the bare minimum 😢)
I've also uninstalled and re-installed everything related to paradox/hoi4, as I still have an IQ of a flying squirrel
Have you tried verifying files?
Yes, although that was a while back. should i try it again?
alright. and if that doesn't work?
If 1 of the saves are corrupted, it may cause this
if it doesn't work you can dm me if i don't respond just repost here
alright thanks. i'll redo the file thing now
also it isn't a save because i had just cleared all of them to get some more space on my pc yesterday
and the issue has been going on long before yesterday
Ok
Ok. I verified the files, and when going to delete my save games the file was empty
I also disabled all of my mods
It worked! and now the game runs better than it did before
I just paid for by blood alone and it won’t register and will only remain in cart does anyone know how to fix
Check your bank account + check if have gotten a receipt
Does anyone know why the mods for HOI4 are not there in "all installed mods" when I insert them to the mods folder
Show the mods folder
That doesnt look correct
only millenium dawn is showing
Manual install has to go into Documents/Paradox Interactive/Hearts of Iron IV/mod/ and you need both the folder and a .mod file which may or may not need the path to the folders
this is where they exist
Oh gamepass
When me and my friend play we both have 0ms . The game does not progress for him at all even on x1 speed
Still running smoothly?
yes. except for one occasion, although I did spam around a thousand divs against Russia as Ukraine in Millenium dawn- otherwise it was great!
Lmao. At least it’s relatively working
i am not able to start the game with any downloaded mod (there are no error pop ups next to the mods i've been trying) but as soon as i take out the mod i can start the game.
can anyone help please?
Has anyone had a similar issue?
doesn't work
hoi4 keeps giving me map defition failure even tho
- not playing with any mods
- no broken mods
- havent messed w nudge tool
Trying to play mp with a friend but it says we’re on different versions despite both being on the current version
Thank you for all your answers
its not a paid tech support
Does anyone know why the mods for HOI4 are not there in "all installed mods" when I insert them to the mods folder
How are you putting them in mods folder? What client are you using? Steam or otherwise?
just winrar
What
No, what platform do you have HOI4 on. Steam or something else?
Ok, can't you just use Paradox Mods to automatically download them?
That's what I did with CK3 when I used Gamepass
it just
Oh there's two buttons
hm?
It should automatically download and setup when you launch the Paradox Launcher
checking
saorry just signing in
@next fjord
its there
but it says mod installation failed
Hmm. That is very odd then. In that case and try and help you manually install it
Actually
Maybe reload Paradox Launcher
Just relaunch
ok its tstill red
Ok try this then, click the reload button in the top right
do i clear
Yes
alright done
Hopefully when that finishes it should clear out. If not, I'll try and help you manually install
how do i know when it finishes
I dunno, it should produce a waiting symbol next to the mod before it finishes
Huh. Millenium Dawn installed properly. Is this from what you just did or an older manual install?
idk
Ok yeah seems to be a manual install
Alright, I'll help you through manually installing
ok
So yeah download the mod first
Then, you just put the zip itself in the mod folder
You don't need another folder
Can you show me the folder tree?
what
This
A different game
lok
This is where the files for RT56 are?
yes
Alright then I lied basically, you do need to put it in another folder.
The problem is that it's not consistent. Some mods you do need another folder. Some mods you don't
so does rt56 need
Yes
Well natural intuition tells me it should be fine but also this is exactly what you have done before right?
There is still one more step that is going to be quite difficult. I'll just do it for you. In the future, it's best to just use add mod and hope it works
Basically there is another file you need, but it's not present when you download it manually
Alright, here's a problem
I would need the account name that is logged into your PC
Obviously, you shouldn't tell me that
Here is this .mod file. Open it with notepad.
Change OEM to whatever your account name is. You can find your account name with the following image
Go here in control panel
The launcher for me wont load if I try to play
Using Steam?
Yeah launching from steam
Does skipping launcher work?
Hmm. So you can't skip launcher either
On a mac? Not sure then.
Well theres a third option for me to load the game
Nakama? Yeah nah
There is a method I know but I'm not sure where the files would be on Mac
Yeah what is that
Nakama is just a multiplayer thing
You can try to launch it with that but I doubt it'd work
Yeah it just does the same thing
Alright well do you know what the equivalent of the Documents folder in Mac is?
You mean the game files?
Well there are two areas the game files are in
Do you know what the equivalent of this would be on Mac?
Actually it should be on the wiki I'll go check
Do you have an on-going save?
What do you mean
Are you in any campaigns right now?
Or rather, are there saves you want to keep
And do you use mods
Alright then you can safely delete everything in that folder
If you don't care about saves and don't use mods, it should be fine
Well try and launch it. This should make it redownload a ton of stuff
Well its just doing the same thing again
The launcher stuck on infinite loading
Well I've also tried to launch the game directly from the launcher but it says I have no games
Are you logged into your Paradox Account on the launcher?
Alright well frankly I'm stumped. You could try and launch the game manually
how
Go to Steam
Right click on HOI4
Open Properties
Go to Local Files tab
Click browse
Find the hoi4.exe
Alright, that is literally all the solution I can think of
You're gonna have to contact actual Paradox tech support
Through the website?
Ok
andd now what
Find your user account name
how
oh that
Yeah then replace the OEM in the file I sent you with the name there
why
Because it's the name of a folder
so i go towards there?
Nah you don't go there
now what
Just replace the OEM folder name in the file I sent you
Replace it with your account name
now what
Control S
Put that file in here then
Then it should work
And if it doesn't uh
Sorry for leading you on a wild goose chase
ctrl s dont work
In mods
done
Yeah that should work if it doesn't, sorry for making you do all this for nothing
Yeah same
Yeah frankly computer stuff like this is super finicky
atleast kaisserreich worked
HOI4: Gret war also did
@next fjord i think its just rt56 hat dsoesnt work
I see
Well if anyone who has a mac, I need help with opening the game
what does this mean
Launcher being terrible or what it sais
Its a sort of mod file but inside the folder
try to disable your mods and check if it works.
if you still have the same error it means that you have some corrupted game file
in case you need, pinned in this channel there is a message with the steps to follow to solve the problem. Link:
#tech-support message
Can anyone help me really quick if you want to join helping lounge 1
when ever i try to download paradox launcher it says invalid drive B but i want to install it on my c drive
I have the preorder bonus, yet not the main dlc?
is there any place where can i report bug in hoi4 and somebody will fix it?
can anyone here help me with an eu4 thing?
So on mac when ur in the hoi4 game you can still go to your other windows
but for eu4 u can't ur like stuck on it
how do I make it so u can go to your other windows
what i did was use task manager to close steam down and load it back up and the download was there
ok will try that
can i report some bug in game (it is since relase of no step back and nobody fixed it)
thank you
Where is the focus tree for switzerland?
just saying that the the first two swiss spirits have replaced switzerland with german reich
just some typos
need to update the game
in the menu does it say avalanche in the bottom left?
yes
I have the dlc but i cant see ethiophian and swiss focus tree
me too
how do we fix it lol
i only have the focus tree for italy xD
same
Where is the focus tree for switzerland?
me too
any one else having issues with menus not aligning correctly with the mouse in 2560x1440 resolution? seems changing the resolution fixes it
don't know if it's the right place to post but my game is crashing everytime i launch it with BBA at 'loading graphics', this is the only thing at graphics.log
[13:21:47][pdxmapgeneration.cpp:402]: Too small river found at 4437.000, 929.000
are old saves obsolete?
I'm getting a persistent crash loading into a game I was playing this morning
the game don't even reach the main menu before crashing
Can’t get the main menu to load
true
Yes the game warns you against it. You need to rollback version to continue older games.
I can reach the main menu, but the screen is black
My game crashes every time, i can't even play the game. Also it says, that it can't update the launcher
so for everyone here, i found that the river for my problem is this, as stated by the log, but i can't still launch the game
dito
there is an IW fighter with a jet icon
I uninstalled the game and reinstalled same problem :(
Why is my screen when I start the Game on DirectX11 very dark (not a black screen)?
actual dumbass
hoi4 be like
hurr dis biplane is very jet ye
on the other hand
THANK YOU THE FRENCH IW FIGHTER IS THE D.510 NOW THIS IS SO BASED
Please help
think you need the xbox app started
Xbox app???
I dont have focus for Switzerland
oh do you have it on steam?
Yea
Trying running the exe directly see what it says
My game crashes every time, i can't even play the game. Also it says, that it can't update the launcher
so based
From steam you can right click the game in library and browse install folder, then run hoi4.exe
1 extra dockyard and most of its fighters get cannons
Why is my screen when I start the Game on DirectX11 very dark (not a black screen) since the new update?
Are you using mods?
I dont have focus for Switzerland
litteraly my game won't start bc of a pixel '-'
but i sill can only see this
no
Do you get the issue with DX9
no
This?
My game crashes every time, i can't even play the game. Also it says, that it can't update the launcher
Yes
i see you will not help me i guess
Could you make a bug report on the forum and attach the crash dump?
do you know what's causing my dark screen? (answer Fiky first)
Same thing here, please make a bug report with crash dump
can you please give me link on forum, it will be so kind of you
thanks
Not at the top of my head. Did you play with DX11 before?
yep
I have not appeared tricks on Switzerland , Ethiopia + did not appear constructor planes
me too
i don't have a crash log, do i just attach the river.log + the screenshot where the error is? (on the rivers.bmp)
Weird I don't believe we changed anything there. Could you likewise open a bug report and attach logs and dxdiags
Add a zip of your log folder.
Looks like your base game didn't update. Are you using a rollback branch? The game version should be 1.12.x in the main menu.
no i dont use a rollback branch
which store did you get the game from?
I'm not a tech guy, but I advise is to verify your files
that might fix it
key word there being might
the game is 1.12x
does anyone have this bug?
Try verify integrity of game cache
okey
The Pacifying Ethiopia decisions haven't appeared for me
I've done the focus for them
is it working?
My game keeps crashing since I updated it
i dont know it is still loading
This is what I mean, shows all these decisions I dont have, is this a Bug or do I gotta do something?
mine too
im just redownloading lets see if it works
the french paradox guy suggested to post on the forums, but just to be sure, is there something at graphics.log?
i tried too. it still crashes
[18:58:27][pdxmapgeneration.cpp:402]: Too small river found at 4437.000, 929.000
only log
i think it is working
for me too, so, this entire thing is caused by THIS
A SINGLE PIXEL
im having this issue with 1920x1080
and maybe this
i think in this case your dlc rolled but your update didn't, but still the same if it did
ye okay I guess redownloading should just work then, otherwise I am going to redownload with deleting all files
How did you open that?
just look at the top of the screen
ik in logs but which document
it's in C:\Users\ * YOURUSER*\Documents\Paradox Interactive\Hearts of Iron IV\logs
Logs and then error?
ye
Hmm
same issue, only can play on resolutions below 1920x1080
are you using a rollback version?
I updated to the most recent version and enabled it
bruh, alt tabed back into the game while on 1920x1080 and it fixed itself, disregard
You shouldn't anything next to HoI 4 in your steam list
If you see anything like [1.10.5] or another older version you are running an older branch
no it was just 1.12.0
I checked that
and mods
Anyone else have issue connecting to the paradox server? I was unable to get the launcher update earlier when the dlc released
can you share your system.log from the logs folder?
Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?
so you got the right version and DLCs. Have you tried verifying integrity of game cache? Sometimes Steam leaves stuff around
the use best match thing for division's map 3D models just... doesn't really work with tanks using NSB
Im trying to load it up one more time because 3 times is the charm, right
Didnt work so how do I do it exactly?
You did this right?
no I was asking how to do this
im no tech guy as you may have noticed
A few Minutes ago, HOI4 installed a update. Since then the game is broken. Some States have no owners and if I continue the Game it just crashes. I have no mods or other 3rd Party Softwares
launch a new game
mfw ignored
you need to roll back versions if you want to be able play this since it seems like its an updating issue
i've got a "dark mode" in game. This problem isn't in any other game and i do not find any option to handle this.
- GPU: AMD 6700XT
question mister devman9000, is the 'use best model for tank division doesnt actually use the NSB tank designer model' bug known?
most likeley yes
Devs are working hard on bug fixes and patches now
but aslong as it doesnt break the game its fine
could be DX11 related on some GPU/drivers, check out https://forum.paradoxplaza.com/forum/threads/new-directx11-renderer-and-how-to-revert-to-dx9-if-you-have-issues.1544941/
Good evening everyone!
As mentioned in the previous dev diary, with the Avalanche update the default renderer in now DirectX11.
If you were using DirectX9 previously, the launcher will perform a one-time upgrade to DirectX11 the first time you...
yes but it's still a bug, minor sure but a thing that doesnt work nonetheless
dont get me wrong they should absolutely fix bigger issues first
but the little issues shouldn't be ignored
I can't do anything when I have started up the game like I can't go into singleplayer, options or multiplayer or anything then my game just freeze and I get up this little window that says the program stopped working. How do I fix that?
Thats it! Works with DX9
Thanks! 🙂
Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?
oh dear
same thing :/
BASED
I can't get advancements on ironman. I turned off all of my mods, verified my game files, restarted pc and it still doesn't work.
@opal dawn It did not work sadly, anything left to do?
I'm at war with the UK but I can justify and I can ask for military acess? wtf
how am I at war?? noone is at war with me
zomg devman
btw can u confirm that the use best match thing is known?
cuz it's just obscure enough that it's possible it just would fly by unnoticed
Does anyone has the same problem where you cant get to the launch menu?
Make a bug report, attach crash logs if you have any (from your user folder, under directory crashes) or zip your logs if there's no crashes
Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?
my game is lower quality then normal and the mouse is not where the hand curser is
so if i click it clicks somewhere left
Same here
Can someone help
like you want to choose Italy but you have to click on Hirohito to choose Italy
heres the log
even the report log keeps crashing
yes
Is anyone else experiencing a bug where you try to assign a trait to a general and the game crashes?
I have that too its unplayable
A lot of crashes following a new version are related to:
- Game not updated
- Game stuck on an older rollback version
- Steam install integrity broken
- Mods
I recommend you check you are using the main branch of the HoI4 app on Steam, uninstall the game, delete the folder physically in the Steam install dir if it is still there, reinstall the game, then launch and make sure you have no mods enabled.
You could also try deleting your user dir (but make sure you don't have any saves there you can about first).
you should pin this
Looks like your game is loading mods / custom user content. Please disable any you might have. Most mods are utterly incompatible with the new releases.
well my game about to be slow
i kind of need the FPS map on
I need more powers, @halcyon dove 😄
oh thats a shame, haha
My game loads fine but then crashes once I press the play button. No mods, nothing special
Never had any issued before
s
I'm afraid that's the price to pay for running the game right after release. Are you running below minimum spec?
Could make a bug report and upload your crash report?
sure
Thy powers have been granted
MUHAHAHAHA Edit: no change. @halcyon dove you lied to me!
weirdness, don't worry it's at @ off
nope
i have recommended settings
but it still lags with the graphical options on
That's quite surprising. Most GPUs should give you 60 fps no problem while paused, and maybe half on speed 5. And quite more with the Avalanche patch.
We shall now start an uprusing against the staff team for being unable to lead us in these hard times
Please make a bug report with your crash dump and logs so we can tell what's going wrong.
Are you unable to right click pin messages?
*uprising
next time you open the game, try to disable vsync and downgrade texture quality, it may help
Nah can't pin anything, no option
i have vsync off
why is my game black https://i.imgur.com/515lDDu.jpeg gamma slider has no effect
alongside with high pixels
Can't make crash report, it also gives me an error message 🤣
Oh wait, i think i know. Do you have two auth enabled?
What does it what does it say?
"The upload failed for an unkown reason."
:l
@halcyon dove you could just give me the pin perms 😉
Or us 👀
Oh that's the crash auto uploader. What I meant is go to your crash dump folder, find the zip and upload to the bug report forum.
https://forum.paradoxplaza.com/forum/forums/hearts-of-iron-iv-bug-reports.951/
Dump should be under Documents\Paradox Interactive\Hearts of Iron IV\crashes
When I launch hearts of iron it loads half in and then this pops up. Can anyone help?
step 1: promote me to helper step 2: give helpers pin perms
not even an acknowledgement??? "hey yea we know bout that" bruh
@crude bison @ancient orbit @autumn panther
I already deleted all files and reinstalled
Alright, thx
What GPU are you using? Also check https://forum.paradoxplaza.com/forum/threads/new-directx11-renderer-and-how-to-revert-to-dx9-if-you-have-issues.1544941/
Good evening everyone!
As mentioned in the previous dev diary, with the Avalanche update the default renderer in now DirectX11.
If you were using DirectX9 previously, the launcher will perform a one-time upgrade to DirectX11 the first time you...
Yes that's why I suggest you open a bug report and upload the crash dump here so I can take a look at what's going on
ok yeah i give up, it's like i don't exist kekw
why are my games so much lower quality
ty
arent there drawbacks to using dx9 though compared to x11
where is the crash dump folder
You have more B than A variant in yoru division right now. So Model B will show.
Documents\Paradox Interactive\Hearts of Iron IV\crashes
no, i have 121 panzer 2s, 119 panzer 1s...
in file explorer?
Sorry I read badly. Make a bug report please.
oh ok
no problem, i'm dyslexic, i know how it feels - just made a bug report
how do i know which zip and how do i upload is so the bug report forum
I uninstalled and reinstalled and I still need to click on Hirohito to select Mussolini
and if i do it is it fixed right away?
nice to finally know that i actually am here and my messages are getting sent, i had a strange issue some time ago with discord just... not posting my messages
Are you using UI Scaling?
for some reason moustache man is blanked out on my version - I Don't reside in Germany and am a long time hoi user, how do I un-shadow him
@ancient orbit ^^
thx
look at the date created, it's probably the latest one since one is created each time your game crashes
Hello can anybody help me when i start the game i get a black screen but i see the mouse and have sound PLease help me
Are you using fullscreen? If so try borderless fullscreen instead
Consider reverting back to DX9, see https://forum.paradoxplaza.com/forum/threads/new-directx11-renderer-and-how-to-revert-to-dx9-if-you-have-issues.1544941/
If that fixes your problem please reply and tell us which GPU/Drivers you use...
something's wrong with the flag icons on divisions
ok thanks
That's the first time I see that one 👀 . Same as previous, please make a bug report with your GPU/Drivers and try to revert back to DX9 to see if it fixes it.
how do i know which game version i have
main menus says so, also in system.log you also get a line like this: [17:10:28][gameapplication.cpp:1422]: Version: Avalanche v1.12.1.xxxx (5206) build time: Sep 27 2022 12:59:00
Cheers, remember to reply and mention which GPU you have, or attach a copy of your dxdiag.
the update is crashing the game, any advice?
where in main menu
Check this first #tech-support message
If that doesn't solve your issue please open a bug report on https://forum.paradoxplaza.com/forum/forums/hearts-of-iron-iv-bug-reports.951/ and attach your crash dump zip
here
will try, thank you!
and here
nvm i uninstalled mods and it worked
can someone help me, i buyed by blood alone but focus trees are not working
(just realized that my version of the game just changed '-' will try to launch again)
crashed again....
Thank you, I was crashing, but changing it to Dx9 helped, 1050Ti (v473.04) here
someone help?
this game cant function after the update 💀 messed up buttons and then i fixed that and the game crashed when i tried to open italys focus tree
Yes, if your game keeps crashing after following #tech-support message, try toggling to DX9: https://forum.paradoxplaza.com/forum/threads/new-directx11-renderer-and-how-to-revert-to-dx9-if-you-have-issues.1544941/.
If that solves your issue please reply in the thread with your GPU model and driver version.
That goes to all of you, I suspect we may have some issues with some vendors of graphics cards on DX11 😦
My savegames are all red, since they "are from another game version" ?? Does the new update break savegames ?
Yes. All major updates do.
You can rollback to an older version to continue them without BBA.
Whaat? Ok, that explains it. But on Steam it said "Minor update / Patch"
They lied if they did. Or maybe it was about the hotfix we released an hour after the big patch 😁
done that, I hope correctly
is the peace deal system broken? i capitulated the uk as germany and they weren't in the peace deal
guys any help?
Also try switching to DX9 as a quick last resort tonight
i buyed by blood alone and focuses don't work
I rolled back to Barbarossa => works !
you mean for my thing?
thanks French for helping me on the forums! turns out that i just had to change to DX9 ....
the new peace conferences are cool but i'm not sure if they are broken becuz i capped the uk and got only their puppets
how do I do this exactly?
where is that sorry_
Good evening everyone!
As mentioned in the previous dev diary, with the Avalanche update the default renderer in now DirectX11.
If you were using DirectX9 previously, the launcher will perform a one-time upgrade to DirectX11 the first time you...
Launcher > HOI4> Game options > DirectX9
It's a graphics settings. If you never touched it it's unlikely to be the issue.
When in doubt toggle back to DX9
And if that works tell us with graphics settings and GPU you use so we can figure out if there's an incompatibility
Yes @opal dawn it worked! Thanks for the help 😄
What GPU and Graphics settings are you using?
Will you as devs release a patch later so that users can revert back to DX 11?
I suspect some AMD have issues
We might need to raise that with them
(most our dev machines are nVidia 😎)
amdeez
I can't get advancements for some reason. I tried everything i could think of. Turning of all mods, verifying the game files, restarting my pc, reinstalling the game. Please help if it is possible.
I just have an older Intel pc
I also believe it has a Nvidia gpu
But I’m looking to upgrade it I got this Pc recently as kind of a project I can still play on
When you have a minute send us the model
any help with this? no uk, belgium or netherlands in peace conference
I always got a minute, model as in specs?
like this
Can you run dxdiag, save the output to a log file and share it?
As in the windows + r menu?
Yes
or this one idk its either one of them
My game keeps crashing
Perfect
best to wait for an update?
Try dx9 first if that unlock you quick. Can always switch back to dx11 once you see we fixed it in patch notes.
Thank you
DX9 works thanks mate
Which GPU you're using?
Thank you
np
why is my state names not coming up
i was just wondering that
Also a nudge named changed state won't change back
is there anyway to completely wipe hoi4 clean
I have BBA, all focus trees and the new air stuff appears as well as new states.
The power struggle will not appear where it should, i have verified files
Have you restarted the game?
ofc
And your pc?
would that affect it?
Could be files being stubborn
any reason the new acheivements doesnt work
oh ill restart it but im unsure how effective thatll be
i preordered by blood alone dlc
but ethiopias and swizerlands focus trees are still generic
italy doesnt have alt history path
the new music isnt there and so on,
what do i do?
Check integrity of your files then
i did
In properties
already
Oh
so ye
ok
Let the game play for a while?
first time around i got to march
And now you got to?
Try to run it until 1937
Nice nice
time to unite africa cause italy is annoying
guys i need help, the game keeps crashing everytime i open it and i only have 1 mod
guys i have bba on
and my focuses don't work
ethiopia swiss don't have it
also italy only has fascist one
it might be unupdated
i'll wait
my game is crashing with the new update, im not using any mods