#tech-support

1 messages · Page 4 of 1

bright elm
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@ancient orbit

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I need help still ir

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sir

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try reinstalling the game real quick

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that fixed my issue

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<@&916727924093239336> I needhelp with my game

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my game runs fine on SP

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but when I attempt to join MP, game will run really slowly

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takes several seconds to build factories, do reasearch

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@wraith idol

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help pl

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s

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@hexed jolt I need help

hexed jolt
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do you think its a fps issue?

bright elm
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no, the game will not even progress past 13:00 when the host resumes

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I cleared cache and everything

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and other online games work fine

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and when I host, my friend's game will do the same

whole smelt
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@bright elm its just the delay between the host and yourself. Its pretty standart in MP

bright elm
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no its a lot of delay

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like 7 seconds+ to do anything

whole smelt
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Whats your ping to the host?

bright elm
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how do check

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ping was 1073 at the time

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but inputs were much slowe

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r

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and I have better ping in other games

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its just this one

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@whole smelt

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pls help

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I will let you remote onto my laptop to fix

whole smelt
bright elm
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so you're telling me it's normal to play with a long ass time delay

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and you game doesnt move past jan 1

whole smelt
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With over 1000 ping I'd say yes.

bright elm
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doesnt seem worth $100 that I spent

random dome
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damn

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I was really excited for those erotic images

bright elm
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bro can you stfu I am trying to get helped by @whole smelt

whole smelt
bright elm
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he is

green pasture
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It depends on the distance to the host / their connection quality as well

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perhaps they have 1990s level internet

bright elm
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he is in midwest I am in northeast

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nope

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we both have fine internet

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in other games

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just this game

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cant get past jan1

whole smelt
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What are your specs?

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And his specs?

bright elm
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this is not a spec issue, I can assure you

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it was working recently

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and some shit happened when I reinstalled game

whole smelt
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You can try reinstalling it again

bright elm
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done that already

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yesterday

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and fixed my steamapps folder

green pasture
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have you tried with/without windows firewall to compare?

whole smelt
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You can try an internet speed test.

bright elm
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I already did speed test

whole smelt
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And what does it show?

bright elm
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100 mbps

whole smelt
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And upload?

bright elm
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150

green pasture
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does your host get good performance when playing singleplayer?

bright elm
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yes

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and I get good performance on SP

whole smelt
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What speed do you guys play at? In MP

bright elm
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literally cant run 1 speed

random dome
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can run just fine till 42

whole smelt
random dome
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a sec

green pasture
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could be some awful routing between your respective ISPs

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you could try a traceroute/ping to the other's IP and share the redacted results

random dome
whole smelt
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463 upload ping

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That might be the issue

random dome
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You'd think so, but I can host fine with 3 other people we know

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and have tested that lately

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One of the others tried hosting, and moe was having the issue with them as well

green pasture
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could try to check the ping to the other person's IP specifically, see what the values are like

random dome
green pasture
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type cmd into the windows search bar, that launches the command prompt, and do ping their.ip.address

random dome
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Still have the issue lol

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disabling both firewalls did not work

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gonna manually ping moe now

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Alright so

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With his firewall manually disabled

whole smelt
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Yea 5000 ping won't get far. You could try and ask on the forums. Maybe they can answer why you're having such a high ping

random dome
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the pings between us are timing out

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independent of hoi4

random dome
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You can ask for me though!

green pasture
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ISP / router could be blocking ICMP fully so that may not necessarily mean the delay is that long

green pasture
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ah that's fine, it just means that ping won't report back

random dome
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He is on college internet

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that might something to do with it

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Though, it's worked in the past with hoi4 hosting.

whole smelt
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Thats probably it

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There might be a lot of activity on the network

random dome
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But it works for literally every other game

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Just fine

bright elm
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I can ping everything else fine

random dome
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Just not me, or hoi4 with other people, or manually ping other people.

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Only websites and every other game

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¯_(ツ)_/¯

whole smelt
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I honestly have no clue what the issue could be

random dome
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Can you tell me who would then?

whole smelt
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You're not using any mods right?

bright elm
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vanilla

random dome
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totally vanilla yah

whole smelt
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Hmm. Well the only place I could think of is the forums

random dome
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That's fantastic but I really do not want to make an account there. If it's a matter of proving my ownership of hoi4 I can do so, but I'm not interested in the paradox forums censorship and their community content in general.

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I've browsed hundreds of threads on my own issues, after spending hundreds of dollars of paradox games, and not a single post has been helpful, and had to go to shady russian sites just to figure out how to fix mods (uninstalling the launcher, manually, from add or remove programs in the control panel.)

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I don't think they'd be of any interest to us here, either, and I have done a thorough search.

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Live replies and testing of the issue is much faster, but thank you for proposing that solution.

green pasture
# bright elm I can ping everything else fine

I don't think it's an issue with your connection speed per se, but possibly more to do with routing between your two locations specifically - google and co use CDNs in optimized locations so the problem won't probably occur when testing ping to them

random dome
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even with semi-slower than average hoi4 speed we could still play, ya know?

green pasture
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maybe the ISP could shed some light on the issue but I wouldn't bet on their support being useful lol

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an alternative would be to try and recruit a host that worked out well for moe before

whole smelt
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Yea. Afaik it isn't a game issue but most likely something related to your ISP

random dome
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it's always been me, till now

bright elm
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I have also been hosting in the past

random dome
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haven't been any issue either way, before now.

green pasture
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from cmd you can try traceroute their.ip as well, it probably won't get to their endpoint since ICMP is ignored but if there is a slow hop in between it may provide some useful data

random dome
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yeah, there's one that just seems to be timing out, that would likely be the one at 8000ms

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three jumps actually

whole smelt
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Then it seems to be an issue with the ISP

random dome
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how many uh

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jumps between me and him should there be?

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exactly?

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cause it looks like this right now

whole smelt
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That depends entirely on where you are. @random dome don't post IPs btw

random dome
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Well, those aren't mine, or his

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Those are publically accessible IP servers provided by our ISP only in our VERY general location

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Like you might be able to divine that yes, we live in america.

bright elm
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neither his nor mine

whole smelt
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I'd rather avoid any issues. But yea you could ask your ISP

green pasture
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you can post a redacted version too

random dome
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@green pasture can I add you as a friend

green pasture
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the exact ips are not so much interesting inasmuch if there are any slower hops

random dome
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so I can send it to you

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You aren't accepting requests

green pasture
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uno reversed it

random dome
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ty

inland gull
hardy sandal
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I did this shit and it didnt fix it

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Tried to uninstall and reinstall too

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soooo idk.

wild anvil
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I have a ryzen 5 2600x 16gb of ram and a RTX 2060 super yet the millenium dawn mod still runs at a mere 2FPS.

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I disabled NATO, the EU and microstates and put a division limiteer

bright elm
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So sick

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With the pickelhaube

next fjord
wild anvil
next fjord
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Your build should probably be able to run it faster. Does your game run fine on basegame?

wild anvil
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Yeah until the later years

next fjord
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That's normal. I would do a deep reinstall of the mod

wild anvil
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Got a tutorial for that?

next fjord
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Right click on HOI4.
Click Properties
Go to Local Files
Click Browse
Click on Steamapps folder in the topbar
Go to workshop folder
Go to content
Go to 394360
Find the ID of the mod you're looking for. To do this, find the URL of the mod.
Delete the folder with that ID
Resubscribe to the mod

wild anvil
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ok i will do that then and test it

next fjord
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Oh yeah and then resubscribe to the mod

nocturne fog
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finally a tech support that isn't indian

next fjord
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💀

nocturne fog
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e

wild anvil
next fjord
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I suppose if you still want to play a Millenium Dawn adjacent mod, you might want to try out other modern day mods

wild anvil
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I guess, its just my friends prefer MD.

exotic pecan
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I changed a new pc and I cannot play the hoi4 mods now ,just player led peace conference work. What should I do

ancient orbit
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Is anyone here having / had any problems using the latest M2 chip in game?

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I know the game isn’t designed for macs really, but it was the only computer they had to sell at the time (not that that’s important), but if you do recommend the fix of going to windows then I do already plan on doing that.

Any help in this grey area would be really useful

next fjord
ancient orbit
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In game fps drops / jittery gameplay

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Both zoomed in and out. The mac itself (for reference it’s a MacBook Air m2) meets the system requirements so I don’t really know.

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Could it be that the M2 chip isn’t yet optimised for HOI4? It seems to be the same for quite a few programs not directly affiliated with apple.
That’s just speculation

lunar void
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Thats normal

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Like im serious

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Millenium dawn is impossible to run

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Dont play it

wild anvil
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My friend runs it perfectly fine

lunar void
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He has a ryzen 12 4800x 64 gb ram and rtx 4080 ti

wild anvil
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I7 10700k and a 5700xt

next fjord
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Yeah frankly this issue seems to go further than hardware

surreal fiber
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Friends build is better but yours should be more than plenty

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But yeh, just dont play Millenium Dawn

humble grotto
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So my Hoi4 keeps crashing when I use Road to 56 I have no idea why please help

stone sail
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@humble grotto

humble grotto
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what

crimson trench
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definitely will work

stone sail
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ya

humble grotto
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please explain

stone sail
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this can repair your pc

humble grotto
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I am really confused

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what is it?

stone sail
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buy that thing and use it on your pc

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it will fix everything

humble grotto
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what is that thing

stone sail
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its @verbal helm's mother,with this she can fix everything on your pc

humble grotto
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please I really need help

stone sail
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yeah buy that thing in the gif

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it fixes your problem

humble grotto
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but what is it!

stone sail
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acariate

verbal helm
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a rinoceronte che sborra

ancient orbit
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ok

crimson trench
humble grotto
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no and I reinstalled all of HOI4 and Road to 56

crimson trench
humble grotto
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yes

crimson trench
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did you check your version?

humble grotto
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my version is 1.11.13.886b

crimson trench
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wait a minute i will check

livid gust
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How do I solve this problem?

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@whole smelt

crimson trench
livid gust
whole smelt
livid gust
whole smelt
livid gust
whole smelt
livid gust
whole smelt
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Can you link the website?

mellow shoal
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@whole smelt

whole smelt
whole smelt
mellow shoal
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np

livid gust
whole smelt
livid gust
whole smelt
# livid gust Installation failed

I don't use the paradox website for mods so I don't know what the issue could be. Lemme try and find someone who can potentially help.

livid gust
dense crypt
livid gust
dense crypt
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Don't think you can download mods from the website, but could you send a picture of your launcher since I would like to see if there is any way to link accounts

livid gust
dense crypt
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Do they also have the game pass? Do you have enough space?

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Never seen that issue before so I'm trying to guess

livid gust
dense crypt
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Could you send a picture of your launcher

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And can you go to your installed mods, top right there should be a button '' add mods''

dense crypt
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According to a screenshot sent before, it says that the said mod is not in a playset. Could you create one and add the mod so it could automatically download?

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Click on my account and list the stuff that are shown

dense crypt
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Link your Xbox account and see what happens

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Unsub/re-download the mod after you do that

livid gust
livid gust
dense crypt
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Can't figure out the issue, perhaps contact PDX support if you don't seem to be getting an answer?

dense crypt
cursive beacon
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How do I change my Hoi4 version to 1.9.2 on steam

visual quest
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I have a lot of bugs with Netherlands after buying no steep back

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National spirits, advisors ecc does not have the icon/image

green pasture
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verify game integrity via steam

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although in fairness, I would not be surprised

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it's 2022 and José Diaz still does not have a portrait

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¯_(ツ)_/¯

visual quest
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I reinstalled it

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It kept the saves however and they were not in the cloud

green pasture
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yep, the saves are stored outside of the steam game folder

visual quest
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I noticed this with other countries

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But netherlands is the most strange

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I never had this problem

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I'm sure it depend on dlc

hardy sandal
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yeah well it seems the launcher just doesn't work for me anymore

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not even Paradox can help

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soooo no mods

ancient orbit
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it kind of sucks because it changed my game strategy to not create a faction when i could have because i needed to not be in a faction for the iberian royal alliance to happen

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i may aswell puppet spain.

pure beacon
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why am I 73a5 with no mods on? I tried to play yesterday with a friend and we were different versions

worn sapphire
# pure beacon why am I 73a5 with no mods on? I tried to play yesterday with a friend and we we...

you probably used some mods that modified your game files. Use this:
Follow those steps exactly:
1- Unsubscribe any mod you have
2- Uninstall the game
3- Manually delete the two Hearts of Iron IV folders, you can find one under documents and the other under steamapp. Those are the usual paths to find the folders
under documents
C:\Users\user\OneDrive\Documenti\Paradox Interactive\Hearts of Iron IV
and under steam
C:\Games\Steam\steamapps\common\Hearts of Iron IV
4- Restart your pc
6- Install the game again
7- Try if it works

pure beacon
pure beacon
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yes it worked

civic aurora
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Hey,
so I'm playing multiplayer with friends [5 players total]
and one of us has 2000-10000 ping most of the time.
We cant seem to figure out why but he's just so far behind its unplayable.
Would anyone know how we could fix this?

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the high ping is only ingame

exotic pecan
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So I changed a new pc and then I cannot play the hearts of iron 4 mods , but the player led peace conference mod work . The hoi4 mods can just load like almost to the end but it close immediately , no crash report .Please tell me how to make I can play the mods. Thanks

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The kaiserredux can just load like this

peak remnant
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Make sure his settings are quite literally at 0, so no 3d models or units, lowest graphics, and lowest everything

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That may help if his computer isn’t powerful

civic aurora
peak remnant
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Is his pc strong?

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Maybe have him tone down his settings

civic aurora
peak remnant
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Could be his internet connection

fair hare
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looking for help

surreal fiber
steel thorn
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How to change versions in HOI4 Launcher (XBOX)?

azure nacelle
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My game is smooth when paused, but when its unpaused it lags alot.

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Didn't used to happen.

spiral zephyr
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I cant open the paradox launcher anymore
What do I do?

worn sapphire
steel thorn
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why are my mods not showing up in all installed mods

fierce yacht
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my mouse is offset again

stuck magnet
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i am having issues regarding expansion subscription, it keeps asking me for a 1 euro purchase after i insert my card data, what should i do?

dense crypt
young plinth
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yo

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i have a problem

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with my launcher

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its bugged

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its saying it has a update

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i left it over night

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like this

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constantly

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i dont even have my mods

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installed

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why is this

vital egret
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for some reason one day (and from then on) hoi4 crashes when going at 4/5 speed. i haven't installed any new mods, no new computer, and this wasn't after an update or any new dlc.

open ridge
vital egret
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me having the IQ of a flying squirrel I don't know how to obtain specs, but I can just list the things I know: 8GB of ram, intel i5 core... if you can use some of your black magic to figure out my graphics card: i use a windows surface pro 7 with standard components (i didn't chose anything more expensive than the bare minimum 😢)

vital egret
open ridge
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Have you tried verifying files?

vital egret
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Yes, although that was a while back. should i try it again?

open ridge
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Yeah

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Also delete all saves you have

vital egret
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alright. and if that doesn't work?

open ridge
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If 1 of the saves are corrupted, it may cause this

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if it doesn't work you can dm me if i don't respond just repost here

vital egret
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alright thanks. i'll redo the file thing now

vital egret
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and the issue has been going on long before yesterday

open ridge
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Ok

vital egret
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Ok. I verified the files, and when going to delete my save games the file was empty

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I also disabled all of my mods

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It worked! and now the game runs better than it did before

spring charm
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I just paid for by blood alone and it won’t register and will only remain in cart does anyone know how to fix

ancient orbit
steel thorn
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Does anyone know why the mods for HOI4 are not there in "all installed mods" when I insert them to the mods folder

steel thorn
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@surreal fiber

surreal fiber
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That doesnt look correct

steel thorn
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only millenium dawn is showing

surreal fiber
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Manual install has to go into Documents/Paradox Interactive/Hearts of Iron IV/mod/ and you need both the folder and a .mod file which may or may not need the path to the folders

steel thorn
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this is where they exist

surreal fiber
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Oh gamepass

steel thorn
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yes

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forgot to mention

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gamepass and paradox plaza

ancient orbit
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When me and my friend play we both have 0ms . The game does not progress for him at all even on x1 speed

open ridge
vital egret
open ridge
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Lmao. At least it’s relatively working

rain breach
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i am not able to start the game with any downloaded mod (there are no error pop ups next to the mods i've been trying) but as soon as i take out the mod i can start the game.

ancient orbit
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Has anyone had a similar issue?

ancient orbit
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hoi4 keeps giving me map defition failure even tho

  1. not playing with any mods
  2. no broken mods
  3. havent messed w nudge tool
exotic gyro
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Trying to play mp with a friend but it says we’re on different versions despite both being on the current version

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Thank you for all your answers

mellow shoal
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its not a paid tech support

steel thorn
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Does anyone know why the mods for HOI4 are not there in "all installed mods" when I insert them to the mods folder

next fjord
next fjord
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What

steel thorn
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basically. i make a folder in mods

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then i extract it to there

next fjord
#

No, what platform do you have HOI4 on. Steam or something else?

steel thorn
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xbox

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pass

next fjord
#

Ok, can't you just use Paradox Mods to automatically download them?

steel thorn
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idk how

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when I press download mods

next fjord
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That's what I did with CK3 when I used Gamepass

steel thorn
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it just

next fjord
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Oh there's two buttons

steel thorn
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hm?

next fjord
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Download mod and Install mod I think

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Install mod is the one you want

steel thorn
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fr?

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theres rlly nothing

next fjord
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Add mod

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Awful web design from Paradox frankly

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Yeah click the green add button

steel thorn
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ok done

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now what

next fjord
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It should automatically download and setup when you launch the Paradox Launcher

steel thorn
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checking

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saorry just signing in

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@next fjord

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its there

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but it says mod installation failed

next fjord
#

Hmm. That is very odd then. In that case and try and help you manually install it

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Actually

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Maybe reload Paradox Launcher

steel thorn
#

reload?

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reinstall or relaunch

next fjord
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Just relaunch

steel thorn
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ok its tstill red

next fjord
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Ok try this then, click the reload button in the top right

steel thorn
#

do i clear

next fjord
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Yes

steel thorn
#

alright done

next fjord
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Hopefully when that finishes it should clear out. If not, I'll try and help you manually install

steel thorn
#

how do i know when it finishes

next fjord
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I dunno, it should produce a waiting symbol next to the mod before it finishes

steel thorn
next fjord
#

Huh. Millenium Dawn installed properly. Is this from what you just did or an older manual install?

steel thorn
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idk

next fjord
#

Ok yeah seems to be a manual install

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Alright, I'll help you through manually installing

steel thorn
#

ok

next fjord
#

So yeah download the mod first

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Then, you just put the zip itself in the mod folder

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You don't need another folder

steel thorn
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ok so i download

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its downloading

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ok done

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so i put it in there

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ok done

next fjord
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Yeah then unzip it

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I'd show you properly with images but uh

steel thorn
#

dam

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i extracted it

next fjord
#

Can you show me the folder tree?

steel thorn
#

what

next fjord
steel thorn
#

wwhat is stellris

next fjord
#

A different game

steel thorn
#

lok

next fjord
steel thorn
#

yes

next fjord
#

Alright then I lied basically, you do need to put it in another folder.
The problem is that it's not consistent. Some mods you do need another folder. Some mods you don't

steel thorn
#

so does rt56 need

next fjord
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Yes

steel thorn
#

so i just move them in

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ok don

next fjord
#

Well natural intuition tells me it should be fine but also this is exactly what you have done before right?

steel thorn
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yes

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exactly

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except

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idk

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it still failed

next fjord
#

There is still one more step that is going to be quite difficult. I'll just do it for you. In the future, it's best to just use add mod and hope it works

steel thorn
#

wht

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IS IT

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what is itt

next fjord
#

Basically there is another file you need, but it's not present when you download it manually

steel thorn
#

uh

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ok

next fjord
#

Alright, here's a problem
I would need the account name that is logged into your PC
Obviously, you shouldn't tell me that

#

Here is this .mod file. Open it with notepad.
Change OEM to whatever your account name is. You can find your account name with the following image

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Go here in control panel

icy whale
#

The launcher for me wont load if I try to play

next fjord
icy whale
#

Yeah launching from steam

next fjord
#

Does skipping launcher work?

icy whale
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No it will attempt to open the app but it fails to do so

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Im on a mac btw

next fjord
#

Hmm. So you can't skip launcher either

icy whale
#

Yeah

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I've tried reinstalling

next fjord
#

On a mac? Not sure then.

icy whale
#

Well theres a third option for me to load the game

next fjord
#

Nakama? Yeah nah

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There is a method I know but I'm not sure where the files would be on Mac

icy whale
#

Yeah what is that

next fjord
#

Nakama is just a multiplayer thing

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You can try to launch it with that but I doubt it'd work

icy whale
#

Yeah it just does the same thing

next fjord
#

Alright well do you know what the equivalent of the Documents folder in Mac is?

icy whale
#

You mean the game files?

next fjord
#

Well there are two areas the game files are in

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Do you know what the equivalent of this would be on Mac?

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Actually it should be on the wiki I'll go check

icy whale
#

Ill try to find it

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Oh yeah I found it

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So what should I do now

next fjord
#

Do you have an on-going save?

icy whale
#

What do you mean

next fjord
#

Are you in any campaigns right now?

#

Or rather, are there saves you want to keep

#

And do you use mods

icy whale
#

All my saves can be deleted

#

And I dont have any mods installed

next fjord
#

Alright then you can safely delete everything in that folder

#

If you don't care about saves and don't use mods, it should be fine

icy whale
#

Ok Ill do that

#

So should it work now?

next fjord
#

Well try and launch it. This should make it redownload a ton of stuff

icy whale
#

Well its just doing the same thing again

#

The launcher stuck on infinite loading

#

Well I've also tried to launch the game directly from the launcher but it says I have no games

next fjord
#

Are you logged into your Paradox Account on the launcher?

icy whale
#

Yes

#

If I go to the website it shows that I have the game

next fjord
#

Alright well frankly I'm stumped. You could try and launch the game manually

next fjord
#

Go to Steam
Right click on HOI4
Open Properties
Go to Local Files tab
Click browse
Find the hoi4.exe

icy whale
#

Yeah doesn't work

#

It just is stuck jumping on my dock

next fjord
#

Alright, that is literally all the solution I can think of

#

You're gonna have to contact actual Paradox tech support

icy whale
#

Through the website?

next fjord
#

Yeah

#

Or rather the forums

icy whale
#

Ok

next fjord
steel thorn
next fjord
#

Find your user account name

steel thorn
#

how

next fjord
#

Should be right there

#

On the right

#

That blurred out part is the account name

steel thorn
#

oh that

next fjord
#

Yeah then replace the OEM in the file I sent you with the name there

steel thorn
#

why

next fjord
#

Because it's the name of a folder

steel thorn
#

so i go towards there?

next fjord
#

Nah you don't go there

steel thorn
#

now what

next fjord
#

Just replace the OEM folder name in the file I sent you

#

Replace it with your account name

steel thorn
#

now what

next fjord
#

Save the file

#

Hopefully it will work

steel thorn
#

how do i save it

next fjord
#

Control S

#

Put that file in here then

#

Then it should work

#

And if it doesn't uh

#

Sorry for leading you on a wild goose chase

steel thorn
#

ctrl s dont work

next fjord
#

Well is there an asterisk

#

Next to the file name

#

At the top

steel thorn
#

do i put it

#

in mods

#

or the fol.der

next fjord
#

In mods

steel thorn
#

done

next fjord
#

Yeah that should work if it doesn't, sorry for making you do all this for nothing

steel thorn
#

ok

#

it doesnt work

#

i quit

icy whale
#

Yeah same

next fjord
#

Yeah frankly computer stuff like this is super finicky

steel thorn
#

atleast kaisserreich worked

#

HOI4: Gret war also did

#

@next fjord i think its just rt56 hat dsoesnt work

next fjord
#

I see

steel thorn
#

NOW IT WORKED

#

rt56 worked-

#

istg

#

just had to uninstall reinstall

#

sigh

icy whale
#

Well if anyone who has a mac, I need help with opening the game

steel thorn
#

what does this mean

surreal fiber
#

Launcher being terrible or what it sais

#

Its a sort of mod file but inside the folder

fathom galleon
#

how to fix this error message?

worn sapphire
#

if you still have the same error it means that you have some corrupted game file

#

in case you need, pinned in this channel there is a message with the steps to follow to solve the problem. Link:
#tech-support message

pure gorge
#

Can anyone help me really quick if you want to join helping lounge 1

#

when ever i try to download paradox launcher it says invalid drive B but i want to install it on my c drive

winter spade
#

I have the preorder bonus, yet not the main dlc?

dusk mauve
#

is there any place where can i report bug in hoi4 and somebody will fix it?

inland gull
#

can anyone here help me with an eu4 thing?

#

So on mac when ur in the hoi4 game you can still go to your other windows

#

but for eu4 u can't ur like stuck on it

#

how do I make it so u can go to your other windows

ocean rivet
dusk mauve
#

can i report some bug in game (it is since relase of no step back and nobody fixed it)

dark delta
#

Where is the focus tree for switzerland?

shut folio
#

just saying that the the first two swiss spirits have replaced switzerland with german reich

#

just some typos

ocean rivet
dark delta
#

i have only the focus tree for italy

#

and i have no updates

shut folio
dark delta
#

yes

grave aspen
#

I have the dlc but i cant see ethiophian and swiss focus tree

dark delta
#

me too

grave aspen
#

how do we fix it lol

dark delta
#

i only have the focus tree for italy xD

grave aspen
#

same

ancient orbit
#

Where is the focus tree for switzerland?

ancient orbit
fair lotus
#

any one else having issues with menus not aligning correctly with the mouse in 2560x1440 resolution? seems changing the resolution fixes it

leaden flare
#

don't know if it's the right place to post but my game is crashing everytime i launch it with BBA at 'loading graphics', this is the only thing at graphics.log
[13:21:47][pdxmapgeneration.cpp:402]: Too small river found at 4437.000, 929.000

sharp falcon
#

are old saves obsolete?

#

I'm getting a persistent crash loading into a game I was playing this morning

leaden flare
foggy condor
#

Can’t get the main menu to load

opal dawn
foggy condor
#

I can reach the main menu, but the screen is black

main gazelle
#

My game crashes every time, i can't even play the game. Also it says, that it can't update the launcher

pearl palm
#

this aint right

#

idk fam but the NiD wasnt a jet fighter

leaden flare
pearl palm
#

devs

#

please

pearl palm
#

there is an IW fighter with a jet icon

foggy condor
#

I uninstalled the game and reinstalled same problem :(

pearl palm
#

pls fix

#

lmao how did the game choose this

silver dagger
#

Why is my screen when I start the Game on DirectX11 very dark (not a black screen)?

pearl palm
#

actual dumbass

#

hoi4 be like

#

hurr dis biplane is very jet ye

#

on the other hand

#

THANK YOU THE FRENCH IW FIGHTER IS THE D.510 NOW THIS IS SO BASED

worthy vector
#

Please help

silver dagger
worthy vector
#

Xbox app???

graceful oyster
#

I dont have focus for Switzerland

silver dagger
worthy vector
#

Yea

opal dawn
pearl palm
#

france got buffed so badly

#

thank you paradox

main gazelle
#

My game crashes every time, i can't even play the game. Also it says, that it can't update the launcher

pearl palm
#

so based

opal dawn
#

From steam you can right click the game in library and browse install folder, then run hoi4.exe

pearl palm
#

1 extra dockyard and most of its fighters get cannons

silver dagger
#

Why is my screen when I start the Game on DirectX11 very dark (not a black screen) since the new update?

ancient orbit
#

I dont have focus for Switzerland

leaden flare
foggy condor
#

this is what i get

#

but the main menu works xD

foggy condor
silver dagger
opal dawn
#

Do you get the issue with DX9

silver dagger
#

no

main gazelle
opal dawn
main gazelle
#

i see you will not help me i guess

worthy vector
opal dawn
silver dagger
opal dawn
main gazelle
opal dawn
main gazelle
#

thanks

opal dawn
graceful oyster
#

I have not appeared tricks on Switzerland , Ethiopia + did not appear constructor planes

graceful oyster
#

wtf

#

please help

leaden flare
opal dawn
# silver dagger yep

Weird I don't believe we changed anything there. Could you likewise open a bug report and attach logs and dxdiags

graceful oyster
opal dawn
# graceful oyster

Looks like your base game didn't update. Are you using a rollback branch? The game version should be 1.12.x in the main menu.

graceful oyster
#

no i dont use a rollback branch

green pasture
#

which store did you get the game from?

mellow shoal
#

I'm not a tech guy, but I advise is to verify your files

#

that might fix it

#

key word there being might

digital drift
#

does anyone have this bug?

opal dawn
graceful oyster
#

okey

ancient orbit
#

The Pacifying Ethiopia decisions haven't appeared for me

#

I've done the focus for them

dark delta
ancient orbit
#

My game keeps crashing since I updated it

graceful oyster
ancient orbit
#

This is what I mean, shows all these decisions I dont have, is this a Bug or do I gotta do something?

ancient orbit
graceful oyster
ancient orbit
leaden flare
ancient orbit
ancient orbit
#

only log

graceful oyster
leaden flare
#

A SINGLE PIXEL

ancient orbit
ancient orbit
leaden flare
ancient orbit
worthy vector
ancient orbit
#

in logs

ancient orbit
worthy vector
#

ik in logs but which document

leaden flare
worthy vector
#

Logs and then error?

leaden flare
worthy vector
earnest anchor
opal dawn
ancient orbit
earnest anchor
#

bruh, alt tabed back into the game while on 1920x1080 and it fixed itself, disregard

opal dawn
#

You shouldn't anything next to HoI 4 in your steam list
If you see anything like [1.10.5] or another older version you are running an older branch

ancient orbit
#

I checked that

#

and mods

violet flume
#

Anyone else have issue connecting to the paradox server? I was unable to get the launcher update earlier when the dlc released

opal dawn
distant fog
#

Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?

ancient orbit
swift widget
#

heyo devs, this bug is still here

opal dawn
# ancient orbit

so you got the right version and DLCs. Have you tried verifying integrity of game cache? Sometimes Steam leaves stuff around

swift widget
#

the use best match thing for division's map 3D models just... doesn't really work with tanks using NSB

ancient orbit
swift widget
#

mm

#

welp

ancient orbit
opal dawn
#

You did this right?

ancient orbit
#

as in the 3rd time loading didnt work

#

k

ancient orbit
#

im no tech guy as you may have noticed

white citrus
#

A few Minutes ago, HOI4 installed a update. Since then the game is broken. Some States have no owners and if I continue the Game it just crashes. I have no mods or other 3rd Party Softwares

swift widget
#

mfw ignored

ancient orbit
#

you need to roll back versions if you want to be able play this since it seems like its an updating issue

zenith copper
#

i've got a "dark mode" in game. This problem isn't in any other game and i do not find any option to handle this.

  • GPU: AMD 6700XT
swift widget
#

question mister devman9000, is the 'use best model for tank division doesnt actually use the NSB tank designer model' bug known?

ancient orbit
#

Devs are working hard on bug fixes and patches now

swift widget
#

uh

#

but this bug has been in since no-step-back

ancient orbit
#

but aslong as it doesnt break the game its fine

opal dawn
# zenith copper i've got a "dark mode" in game. This problem isn't in any other game and i do no...
swift widget
#

dont get me wrong they should absolutely fix bigger issues first

#

but the little issues shouldn't be ignored

pliant pebble
#

I can't do anything when I have started up the game like I can't go into singleplayer, options or multiplayer or anything then my game just freeze and I get up this little window that says the program stopped working. How do I fix that?

zenith copper
distant fog
#

Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?

swift widget
#

oh dear

sonic agate
#

Game crashes on opening due to new update any ideas

#

No mods

distant fog
pure beacon
swift widget
#

AHAHA

#

mfw ethiopia joins allies

#

mfw britain

silk cypress
#

I can't get advancements on ironman. I turned off all of my mods, verified my game files, restarted pc and it still doesn't work.

ancient orbit
#

@opal dawn It did not work sadly, anything left to do?

pure beacon
#

how am I at war?? noone is at war with me

swift widget
#

zomg devman

btw can u confirm that the use best match thing is known?

#

cuz it's just obscure enough that it's possible it just would fly by unnoticed

unkempt needle
#

Does anyone has the same problem where you cant get to the launch menu?

opal dawn
distant fog
#

Can someone help me? My game is crashing after the release of blood alone and the new version, could anyone tell me why?

regal pelican
#

my game is lower quality then normal and the mouse is not where the hand curser is

#

so if i click it clicks somewhere left

unborn locust
ancient orbit
ocean anchor
#

Is anyone else experiencing a bug where you try to assign a trait to a general and the game crashes?

unborn locust
regal pelican
#

its more north east

#

then just left

#

but yeah

opal dawn
#

A lot of crashes following a new version are related to:

  • Game not updated
  • Game stuck on an older rollback version
  • Steam install integrity broken
  • Mods
    I recommend you check you are using the main branch of the HoI4 app on Steam, uninstall the game, delete the folder physically in the Steam install dir if it is still there, reinstall the game, then launch and make sure you have no mods enabled.
    You could also try deleting your user dir (but make sure you don't have any saves there you can about first).
regal pelican
#

its forcing me to do the tutorial now

#

even though i've played 200 hours

opal dawn
# distant fog heres the log

Looks like your game is loading mods / custom user content. Please disable any you might have. Most mods are utterly incompatible with the new releases.

distant fog
#

i kind of need the FPS map on

opal dawn
ancient orbit
crude bison
#

My game loads fine but then crashes once I press the play button. No mods, nothing special

#

Never had any issued before

#

s

opal dawn
opal dawn
crude bison
#

sure

halcyon dove
opal dawn
#

MUHAHAHAHA Edit: no change. @halcyon dove you lied to me!

swift widget
distant fog
#

i have recommended settings

#

but it still lags with the graphical options on

opal dawn
#

That's quite surprising. Most GPUs should give you 60 fps no problem while paused, and maybe half on speed 5. And quite more with the Avalanche patch.

ancient orbit
opal dawn
#

Please make a bug report with your crash dump and logs so we can tell what's going wrong.

halcyon dove
ancient orbit
#

*uprising

leaden flare
opal dawn
rancid patrol
crude bison
#

Can't make crash report, it also gives me an error message 🤣

halcyon dove
opal dawn
crude bison
#

"The upload failed for an unkown reason."

swift widget
#

:l

ancient orbit
#

@halcyon dove you could just give me the pin perms 😉

dense crypt
#

Or us 👀

opal dawn
swift widget
autumn panther
#

When I launch hearts of iron it loads half in and then this pops up. Can anyone help?

ancient orbit
swift widget
#

not even an acknowledgement??? "hey yea we know bout that" bruh

opal dawn
ancient orbit
opal dawn
# rancid patrol why is my game black https://i.imgur.com/515lDDu.jpeg gamma slider has no effect
opal dawn
swift widget
#

ok yeah i give up, it's like i don't exist kekw

regal pelican
#

why are my games so much lower quality

rancid patrol
#

arent there drawbacks to using dx9 though compared to x11

autumn panther
opal dawn
# swift widget

You have more B than A variant in yoru division right now. So Model B will show.

swift widget
#

what

#

B or A?

#

what???

opal dawn
swift widget
#

no, i have 121 panzer 2s, 119 panzer 1s...

autumn panther
opal dawn
swift widget
#

oh ok

#

no problem, i'm dyslexic, i know how it feels - just made a bug report

#
autumn panther
unborn locust
autumn panther
#

and if i do it is it fixed right away?

swift widget
#

nice to finally know that i actually am here and my messages are getting sent, i had a strange issue some time ago with discord just... not posting my messages

ancient orbit
#

for some reason moustache man is blanked out on my version - I Don't reside in Germany and am a long time hoi user, how do I un-shadow him

ancient orbit
opal dawn
errant linden
#

Hello can anybody help me when i start the game i get a black screen but i see the mouse and have sound PLease help me

opal dawn
errant linden
#

I tryed

#

still the same

opal dawn
frosty gyro
#

something's wrong with the flag icons on divisions

errant linden
#

ok thanks

opal dawn
#

That's the first time I see that one 👀 . Same as previous, please make a bug report with your GPU/Drivers and try to revert back to DX9 to see if it fixes it.

autumn panther
#

how do i know which game version i have

errant linden
#

@opal dawn ❤️ ❤️ It works

#

thanks

opal dawn
opal dawn
wicked rover
#

the update is crashing the game, any advice?

opal dawn
leaden flare
opal dawn
#

and here

autumn panther
#

nvm i uninstalled mods and it worked

ancient orbit
#

can someone help me, i buyed by blood alone but focus trees are not working

leaden flare
# leaden flare here

(just realized that my version of the game just changed '-' will try to launch again)

drifting dagger
#

Thank you, I was crashing, but changing it to Dx9 helped, 1050Ti (v473.04) here

faint cloud
#

this game cant function after the update 💀 messed up buttons and then i fixed that and the game crashed when i tried to open italys focus tree

opal dawn
# drifting dagger Thank you, I was crashing, but changing it to Dx9 helped, 1050Ti (v473.04) here

Yes, if your game keeps crashing after following #tech-support message, try toggling to DX9: https://forum.paradoxplaza.com/forum/threads/new-directx11-renderer-and-how-to-revert-to-dx9-if-you-have-issues.1544941/.
If that solves your issue please reply in the thread with your GPU model and driver version.
That goes to all of you, I suspect we may have some issues with some vendors of graphics cards on DX11 😦

crude bison
#

My savegames are all red, since they "are from another game version" ?? Does the new update break savegames ?

opal dawn
#

You can rollback to an older version to continue them without BBA.

crude bison
#

Whaat? Ok, that explains it. But on Steam it said "Minor update / Patch"

opal dawn
#

They lied if they did. Or maybe it was about the hotfix we released an hour after the big patch 😁

ancient orbit
#

is the peace deal system broken? i capitulated the uk as germany and they weren't in the peace deal

#

guys any help?

opal dawn
ancient orbit
#

i buyed by blood alone and focuses don't work

crude bison
#

I rolled back to Barbarossa => works !

ancient orbit
crude bison
#

nope

#

for my thing 😄

leaden flare
#

thanks French for helping me on the forums! turns out that i just had to change to DX9 ....

ancient orbit
#

the new peace conferences are cool but i'm not sure if they are broken becuz i capped the uk and got only their puppets

ancient orbit
unborn locust
opal dawn
# ancient orbit how do I do this exactly?
leaden flare
opal dawn
opal dawn
#

And if that works tell us with graphics settings and GPU you use so we can figure out if there's an incompatibility

ancient orbit
#

Yes @opal dawn it worked! Thanks for the help 😄

opal dawn
ancient orbit
#

Will you as devs release a patch later so that users can revert back to DX 11?

opal dawn
#

I suspect some AMD have issues

#

We might need to raise that with them

#

(most our dev machines are nVidia 😎)

ancient orbit
#

amdeez

silk cypress
#

I can't get advancements for some reason. I tried everything i could think of. Turning of all mods, verifying the game files, restarting my pc, reinstalling the game. Please help if it is possible.

ancient orbit
#

I also believe it has a Nvidia gpu

#

But I’m looking to upgrade it I got this Pc recently as kind of a project I can still play on

opal dawn
#

When you have a minute send us the model

ancient orbit
#

any help with this? no uk, belgium or netherlands in peace conference

ancient orbit
#

like this

opal dawn
#

Can you run dxdiag, save the output to a log file and share it?

ancient orbit
opal dawn
#

Yes

ancient orbit
sinful spruce
#

My game keeps crashing

opal dawn
ancient orbit
#

no homo tho

unborn locust
opal dawn
#

Try dx9 first if that unlock you quick. Can always switch back to dx11 once you see we fixed it in patch notes.

opal dawn
sacred remnant
#

do NOT JOIN ITS A HACK

#

<@&846894118219022336>

#

k thx mods

spare pecan
sacred remnant
lusty sonnet
#

why is my state names not coming up

sacred remnant
#

i was just wondering that

lusty sonnet
#

Also a nudge named changed state won't change back

#

is there anyway to completely wipe hoi4 clean

oak tapir
#

I have BBA, all focus trees and the new air stuff appears as well as new states.

The power struggle will not appear where it should, i have verified files

ancient orbit
oak tapir
ancient orbit
oak tapir
#

would that affect it?

ancient orbit
#

Could be files being stubborn

oak tapir
#

also glitched top bar

#

bba is on

kindred river
#

any reason the new acheivements doesnt work

oak tapir
#

oh ill restart it but im unsure how effective thatll be

obtuse zealot
#

i preordered by blood alone dlc
but ethiopias and swizerlands focus trees are still generic
italy doesnt have alt history path
the new music isnt there and so on,
what do i do?

oak tapir
#

@ancient orbit still broke

#

after pc restart

ancient orbit
oak tapir
#

i did

ancient orbit
#

In properties

oak tapir
#

already

ancient orbit
#

Oh

oak tapir
#

so ye

ancient orbit
#

Switch to DX 9

#

It’s in settings of the main menu

oak tapir
#

ok

oak tapir
#

still not there

ancient orbit
oak tapir
ancient orbit
#

Try to run it until 1937

oak tapir
#

WAIT

#

YES

#

IT WORKS

#

GET IN THERE

ancient orbit
#

Nice nice

oak tapir
#

time to unite africa cause italy is annoying

ancient orbit
#

Lol ok

#

Gl

#

And he

#

*hf

oak tapir
#

ty

#

u 2

merry oar
#

guys i need help, the game keeps crashing everytime i open it and i only have 1 mod

ancient orbit
#

guys i have bba on

#

and my focuses don't work

#

ethiopia swiss don't have it

#

also italy only has fascist one

merry oar
#

i'll wait

jovial chasm
#

my game is crashing with the new update, im not using any mods