#peer-help
1 messages · Page 430 of 1
The "It's Showtime" bundle only includes the orange varients of the decorations, not both. Different color options have to be purchased seperately.
but when u buy evey peace alone u get both colers
You do not. You have to select the color you want. The bundles are already pre-determined, so that option does not show up there.
oh thank for clearing thing and what about the error
i cant buy it @native flicker
No idea, but you are using a modded client so that can possibly interfere.
how to remove it
I will test now
Should just be able to do a full reinstall of discord
ok ill do it and see
thx
i still can buy it
I send two massages to your dm and when I send third one the limited access back why?
Should have waited longer
Do you know any of these reasons?
Brother I wait hours
any help plz
Now you might have to wait days because you were impatient
Yes, time to take a break from Discord and touch some grass 
Discord doesn't offer live support
can u help me plz
Just try again later like it says 
hhhhh ok thank u so mush man waiting always help ✅
Hello, good to report a massive raider where
you need to report messages they sent that prove they were raiding
guys I've used the comet ai browser for 30 minutes already and it hasn't gave the the 5,000 orbs?
hey, can you dm me quick?
you ask the question here
its private
I don’t do DMs
Any question you have can be asked here
How to find the administrator?
You would need to contact support
How to find him; Contact customer service?
Is this server NA?
Discord only offers support through the support site
I didn't notice the rules when I first played.
So, the desktop app says "Starting" while discord.com/app is just white screen. I restarted my computer, reinstalled Discord, deleted the AppData/Roaming/discord folder and AppData/Local/Temp too but it won't work. Should I reinstall Discord with the deletion of the AppData/Local/Discord folder?
yes
Oh, and the site isn't loading. I guess it's not the AppData folder problem
Is discord blocked by your wifi network?
Interestingly, this page is loading very slowly while Speedtest shows my regular speed
Not at all. How would I be chatting with you rn?
Oh, yeah, mobile data. But I don't pay for it so nah, it's not blocked
Alright, I tried starting it on my dad's PC there's the same problem. I just need to restart the router
Could be
Someone really reported me on "accident" and there's nothing wrong with my profile. Is there a way to prevent from action being taken on my account?
I’d still say it falls under that
Okay, well this happened in a different server and they were banned
It didn't work and Discord still doesn't work on my PC or my dad's PC (they both use ethernet). I booted up my laptop and Discord works here (Wi-Fi)
I plugged my PC ethernet cable into my laptop and of course, no problems. The MSI motherboards might be the problem. Continue testing
Am i tripping or are you on vr
Tripping. I took a picture of my PC screen with my phone
Though I do have a VR headset
why your pc screen look like a pop out window 😭
That's Chrome's window. The image behind Chrome is just my wallpaper 😭
OHHHH I SEE IT NOW
Here
i thought you were like in vr taking a screenshot of the window i couldnt tell what that was behind chrome
free palestine
spooderman
i just kidding
🗿
anybody where this deco is?
Discord Nitro?
wym
Many people do
There's a special offer for Nitro with this deco iirc
Is it still there or it’s gone
It won't show up if you already claimed it
I haven’t claimed it
I just don’t know where it is
If you are eligible, you'll find it in Nitro Home
Is it something I buy w orbs
Wth man
I am not sure if it’s also available in the shop but it’s included with Nitro for eligible members. If you are not seeing it, it means you are not eligible
Oh, I see (I'm typing this from my laptop and, also, Discord works on my dad's PC now
Speed
friend got this, is this a scam
That's a decoy to get your friend's account stolen, they prompt you to change your current email to their desired on, thereby blocking you
tysm
I have a question regarding orb quests, in the quest area my friend has orb quests that do not appear for me whats the reason behind that?
The quests vary based on region and account
its the same region and the account like how old it is or??
No one knows but all people don't see the same quests
aha gotchu thanks for the info
hello! im trying to open my discord client so i can complete a quest but anytime i open it does this blank screen and wont do anything else, can someone help me?
Close Discord in task manager and start up the app again
how did i not think of this 😭
You probably have the setting enabled where closing the Discord window won't actually close the Discord task so you would have to go in task manager to do it 😅
Can someone report this?
Only you can
Is this something that can even be reported? (BTW he was being racist and asked for something he gave me back and was harassing me)
Oh
It's in private dms, so we can't report it. And yeah by what you mentioned it is reportable.
https://dis.gd/howtoreport
hello can someone test joining my discord and let me know what you see..Im trying to remove the subscription when joining but dont know how
Yo I have a slightly annoying member in a server I moderate that keeps pinging a specific role. I dont wanna kick him but I do wanna remove only his permissions to ping that specific role. Does anyone know how I can do that?
please ping me with any answers you may have
can I buy nitro whilst already having nitro to extend the duration?
wdym
what about my original message confuses you
a user keeps pinging a role way too often that is intended to be pinged on specific occasions only; i want to remove his ability to ping that role without kicking home or removing the pingability of the role for others
in this case its a role you can ping to search for a pokemon trade
some people have this role cause they want to be pinged to help out with trades
but they (100+ people) dont wanna be pinged 3 times within 10 minutes by the same person
😲
?
no not normal but nothing id be too worried about
just an email letting you know an attacker could have potentially had access to one of your tickets you submitted to discord
Oh
Should I activate 2fa ?
no
it tells you what the attacker could potentially have access to and what they dont have access to
you can activate 2fa just to be more secure but youll just have to make sure you never lose it otherwise you wont be able to recover your account if anything ever goes sour
Ye I don’t really trust myself with 2fa
can you click on the to me section
and see what email it says, i am not sure if this is real or fake
its real
O
it isnt asking him to do anything in the email, wouldnt make sense for it to be fake
o ok i never seen that before
My brother got one to
Hi can someone help w an email
yeah i guess there was an incident then
o great
well thats unfortunate
If the email gets known could it get taken
probably
Is it real?
oh then no
nothing is going to happen to you or your account
the threat was quarantined, things happen
Im just scared because I have had multiple accounts stolen on other platforms
I dont want to loose this to
I really hope so knowing my luck ill be next (multiple freinds of mine lost their accounts)
Guys I need help where can I open tickets or send photos so people help?
bro what is this???
My brother got that to
yo bruh
I got it too
I just explained what it was
But supiringly i didnt
I don't even know what to do
yeah you’re fine, nothings gonna happen to ur account or anything
Do I just ignore?
ur not hacked, it’s just a psa
Since I am always paranoid im gonna start charging my password every 2weeks
Same twin
Fact is I didn't ever read that sheesh I assume it's fake
i just got the email myself as well, it was just an incident that discord already took care of
Danggg
Same message and everything
anyone know y this is happening
Ok so everyone got this lol
I didnt luckily
everyone thats submitted tickets to discord somewhat recently i think probably did
I never submitted
it should give you a ticket # in the email
I summited during a raid recently but I didnt get one
Ye I see weird
Where can I paste that number
u dont need to
yeah i did what should i do with those they said i can use it to search for relavant exchanges in ur email account
its just a psa letting u know what happened along with the specifics
to search for what ticket the attacker could have had access to
how do i do that
Thx twin
if u paste the ticket number in ur mails search itll show u
wym my mails search
Nothing popped up
Search your emails N paste the code u have
could take a bit to load depending on how old the ticket is
Its just not there gang
Its not something id be worried about
If I put those numbers only 1 comes up, this warning thing
gang im slow
Ye Im logging off this acc lowkey ✌️💔
Its cool twin just look at the top of your phone if u use gmail
thats on u then, none of ur details are stolen
im on pc
just read the email 🥹
Ye should be top
He slow bro but its cool it got him
are u talking about this
yes
Yes twinkle stars
if u paste the ticket number u got in the email it should show u the ticket
ok i did
Not 4 me ✌️
if u never got a reply from discord or a confirmation email when u submitted the ticket then it wont show up
What to do now?
Balriiight
nothing your account isnt at risk
Alr thx for help twinnie pooh
just read the psa and continue on with your day as normal
Ily
Nothing just watch your email
Im off this account tho for a long time ☝️
i got like 4 ticket numbers gang
Ok
?
Got the same email too
what is this
a lot of people got it
the threat got quarantined so u should be fine
anyone else having this issue? or is it just me
@hollow mortar
ok i searched up the ticket numbers in my email and i only found the email about the security incident thing
im good right
Dawg what is all of this about 😭
I do not need more problems than I've got already.
My friend says it's a scam
DO NOT click any link/button
Wait until discord truly addresses this
its not scam
I clicked the link to see what it did BUT I did not put anything in it
not scam
Not a scam
just don't have put any data other than email in your tickets
Same boat here
A employee already has here; #general-chat message
its official communication buddy
Alr alr it's not a scam
I admit bro 😭😭🥀
ok
contact your Lawyer and sue discord lmao
Yeah no
Just watch your email tbh
Hahaha lol
Hello
Hola
everyone is getting this email, it's true anyway
Alright thanks
Look it's starting to frighten me and one wrong answer or bad joke will make me lash out. What do we need to be doing?
Well, aslong as nothing important like my address or anything was like breached then im good yo
wait what if the admin that said its legit is behind everythink and stesling every userinformation right know witout discord notecing it 🤓
Chat is this real???
Yeah
Its happend to me too
So I should change my info
As I said, I've got enough problems in my life as it is. I don't need more problems on top of it!
they got your ip = adress
What should i do now exactly?
Oh yeah
watch your emails
What for exactly?
If I got one like that should I change my info?
That tells us entirely nothing!
have you read the mail?
This is the release from Discord on the matter.
You can always contact support if you have further questions.
Guys it says 2 tickets were involved in this where can I see those tickets? 42999128
The incident did not include:
Full credit card numbers or CCV codes
Your physical address
Your messages or activity on Discord beyond what you may have discussed with customer support or trust and safety agents
Your Discord password or authentication data
How can I see those past tickets
take the ticket number and search your mails after it
I had the same thing happen to me i contacted discord support via ticket and provided ss
Provided what? Btw this email came from my bannned account and not this one lol
Mine was just about a refund
Ohh i meant screen shots
It got the last 4 digits of my card
Is this email actually real cause it seems like a scam
I deleted all emails bruh
Yeah it is
I'm using PayPal am i safe?
Well read the email, luckily only my last 4 digits of my card were included in the data thing
Not me being happy I didn't use my new card on discord 💪💪🥀
So people who use PayPal or Google are safe then right?
Anyways bro how can I check past tickets? I deleted all my emails
I used my credit card in my old account that was banned only once, then I deleted it and used PayPal in it lol
Anyone is along as your not stupid enough to tell discord all your card details for a refund
Who does that 🥀
Tickets?
Log into your discord support portal, and check it.
If I never opened any tickets for Discord, I should be fine, right?
So like how long does this type of stuff normally take
So I went on discord support website now what? I don't see any past tickets
Sign into your account
Done.
Dude I just saw the tickets it's about a refund and one about someone sending me inappropriate stuff 💀💀💀💀
Non have my information at all which is good
I should be safe no?
Who uses Zendesk for Discord Support sign ins?
Everyone on discord
I didn't use Zendesk. Because I didn't have a Zendesk account and if it's Zendesk that really got breached, then I should be fine, right?
This is still chilling me and I need this feeling to go away.
u should be safe in that case
My only ticket didn't have any given out information at all since it was just about a friend request issue
I didn't send any tickets.
If you have ever used support and logged in that’s zendesk
I didn't log in using Zendesk.
I really need to know if I have nothing to worry about.
That’s the only way to contact support
idek what zendesk is
believe it or not
but ive contacted support without using zendesk
I might never have contacted support.
having the same issue have u figured it out yet
anyone know y this is happening
Did you get a email saying you were impacted?
How would I know? I don't use zendesk to contact support.
Look, I'm very close to screaming my lungs out and losing my cool. This is getting really frustrating to me.
Why does Discord even use Zendesk?
Discord uses zendesk because most companies use it for support. If you where affected you would have gotten a email, if you didn’t then you have nothing to worry about
hello Discord sent me this email, what should I do??? pls
Just check the email linked to your Discord account
There's not much you can do about the incompetence of the companies Discord chooses to partner with
If you read the rest of the email, it should state the ticket number(s) of the support tickets compromised - search your email for those numbers and that'll give you an idea of what data has been compromised
where is use this number pls ?
Search for the number in your email - the associated tickets should show up
nothing important was leaked. at most, your email and whatever information you sent in discord support tickets.
if you'd like to check what was leaked from the tickets, scroll down into the email to the 8 number code (for example: 12345678) and copy paste it into your mail's search bar, the email should pop up
wdym how do i search it
Depends on your email client
However you normally search for things in your email
And if someone cleared out the emails about it? What then?
i was recieving random codes on my number for past few days ( never happened before) the most stupid freaking app
ohhh I thought I had been hacked thx guys
I suppose nothing
can any1 guide me what can i do with my number now
if yk anything abt hacking or stuff
You just put it in search in your email
nope I haven't figured out how to fix it, I'm hoping a staff member sees my post or something and responds
I wish this breach never happened since it's throwing everyone into a panic and I almost started lashing out in the same said panic.
i believe you can go into settings -> privacy & data -> request data -> support tickets -> request data then discord will send you another email with all the information
Hello! Just a quick question. Some people in servers have it so when they text the text is scaled up or down and is bolded. How do I do that?
what are these numbers again, upon searching i am getting redirected to my prev discord support mails
That’s what you should expect
copy paste the number into your mail's search bar. the emails about it will pop up
WAIT, one of these had my cnic/id card for age verification, am i cooked??
can any1 tell me
i wouldnt be worried personally
possibly. check the original email and it should specify if your ID was leaked
i have also be recieving random codes on my number, man :((
on discord support what option should i select now to let them know abt what they have done to me
:(((
i wouldnt bother doing that, theyve probably gotten thousands of tickets within the past couple hours regarding the same thing
so legal action against them is the only thing i can do now
ok if you need to see if your id was leaked, check this email from discord.
if more was leaked (like your id) that will be specified in the email you receive.
yes i have recieved it and i have confirmed they leaked my id, what steps can i take now
idk
:((
yeha nobody really knows what to do rn if your IDs were leaked
they might send more information later
yh i understand, i have to probably take a legal action against them , i am about to call my id provider on info on such cases
yeah thats about all you can do
Anyone know what this means? This screenshot was from a friend, and I have gotten the EXACT same email alert for the same date. Is there a massive date compromise happening right now? It is a bit concerning.
everyone got it, dw
read the email.
only if you made a support ticket i think
yeah
I see. Is it something to be concerned about?
only if you sent personal information in the breached tickets.
the stuff that is stated in the mail may be in hands of unwanted people
I did make a support ticket but none of them shared any personal information. It was a 2021 issue back then.
then you’re fine
And yet I'm still feeling paranoid.
you’re good. as long as you didnt include any personal information, then only your IP address and email was leaked
Someone read your tickets with DC support who shouldn't read it.
This is not easing my worries and paranoia.
You can change your IP address when you simply reset your router.
this means you trusted a stupid app and legal action from everyone in USA combined is the only option
they leaked my ip , id and number too
Doesn't that also mean you did the same? You're a server booster. You payed them money. 
i got gifted
but again i am not talking about legality, both our trust were breached
as stated, i trusted a stupid app too
Okay, let's not converse here though.
They have to report the case to the Autoriteit Persoonsgegevens (Dutch GDPR-supervisory authority).
We can move to #general-chat I think, iamyahya.
I'm still wishing it never happened and I don't know what it will take to stop any stolen data from reaching the dark web. And I'm not entirely worried about myself.
i am just letting yk, no one here could do anything. only legal action is possible, this is a huge privacy leak rn, not a minor one, one day later everyone is going to realize
ofc
Bro, in the Mail It said only this ticket number of mine. If I search in the Mail Bar only this comes up? There’s no answer from me or anything this is the ONLY Mail that pops up. How do I know what this ticket was about?
if you need to see if your email was breached, go to https://haveibeenpwned.com
what company was breached?
errrrrrr thats not that bad i think
zendesk?
we dont know officially
Hopefully..I once had to send my ID, cuz of age thingy..but the number of the ticket wasn’t mentioned in my Mail we all just received. It was from 2023 (the Ticket number that was mentioned was from 2024) so I’m good right?
is anyone checking breachforums?
idk i havent
if the ticket number wasnt mentioned in the email, then it wasnt breached
fedforums
skidbin 😭
Thank god
idk why yall so paranoid the threat was quarantined ur data is safe
where was this said
a few hours ago
Nobody took chances though.
pretty sure only useless support tickets were breached
i checked mine and they werent important
no there were IDs that were breached
yeah mb i meant to say most
Is there any action I need to take regarding this?
doesnt your ip get leaked basically whenever you go on the internet 😭😭
yup
ig ur right
what the hell can people even do with your ip
track ur location
If you've made a support ticket, some of your info may be exposed, however you WILL receive an email telling you exactly what was exposed.
Your email will also list the ticket ID's that are exposed. You should search these ticket ID(s) and read the tickets you made, and see what information will be exposed. It may contain personal information that discord asked from you etc. Read, read, read.
You can search the ID(s) in your email, or request your support tickets from your discord settings --> Data and privacy --> Request data package --> Support tickets. You will get an email, download the file and cmd+F/cntrl+F the ticket ids in the JSON file.
The unauthorized party also gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination. If your ID may have been accessed, that will be specified in the email you receive.
the only thing is one of the ticket ID's i got only lead to the email discord sent out
does this mean anything
Nope
what then
IP addresses only has your approximate location. All they can gleam is your area
ok
Hi, my main Discord account was disabled and I can't log in. Please help. I created this account just so I could enable my account and log in.
#60972269 I've already written a ticket and am waiting for a response.
There's no use sending the ticket here. All you can do now is wait for a response
did discord disabled ur acc ?
No one here can do anything with the ticket id
so i'm not alone who got a message from noreply@discord.com
Yh thanks lil bro now we all got IDs leaked
how it s they're fault men 
Am i the only one who got this
nup
I’m wondering why did this happen 🙁 bc the tickets mentioned r the ones I opened bc of thr “accidentally reported” scam
yeah apparently we're not alone, there's dozens of reports, potentially a "Data Breach"
jokes on them though, i didn't give my ID to discord.
well im cooked cuz i submitted my id and my other personal information. im scared bro
ur cooked lil bro 💀
😭😭
but from what it seem, it only affects people who opened a ticket for Customer Service
If you've made a support ticket, some of your info may be exposed, however you WILL receive an email telling you exactly what was exposed.
Your email will also list the ticket ID's that are exposed. You should search these ticket ID(s) and read the tickets you made, and see what information will be exposed. It may contain personal information that discord asked from you etc. Read, read, read.
You can search the ID(s) in your email, or request your support tickets from your discord settings --> Data and privacy --> Request data package --> Support tickets. You will get an email, download the file and cmd+F/cntrl+F the ticket ids in the JSON file.
The unauthorized party also gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination. If your ID may have been accessed, that will be specified in the email you receive.
Thankfully for me it wasn't bad.
Apparenly it is a real email discord is sending out, i didn't receive it I'm guessing I'm safe. This is what apparently happened:
"One of Discord’s third-party customer service providers was compromised by an “unauthorized party,” the company says. The unauthorized party gained access to “information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams” and aimed to “extort a financial ransom from Discord.” The unauthorized party “did not gain access to Discord directly.”
Data potentially accessed by the hack includes things like names, usernames, emails, and the last four digits of credit card numbers. The unauthorized party also accessed a “small number” of images of government IDs from “users who had appealed an age determination.” Full credit card numbers and passwords were not impacted by the breach, Discord says."
Ohhh shiit
images? That's not good in any way
Reject
Alr
I wanna add something like this. How do I do that
You can't do it on mobile
Bruh
Can't do what?
Only desktop app or browser
Broooooooo
No, everyone who might have been affected got one
Bruhhhh
Can't do what?
Reject the application
Yes
You can
Someone wanted to join so i could reject it
That application shows up when someone joins
I wanna remove it
Can you invite me and give me admin I might be able to help.
Alr
Go to Server Settings > Access and make the server either Invite-only or Discoverable
He's on mobile, he can't
🥀
Why does discord hate mobile users
Mobile is not designed with admins in mind
real bro
I think after this incident, There's going to be backlash, outrage and second thoughts on the ID Age Verification methods.
Possibly the former both.
Well per the support article on it they basically already got rid of it on the support site and now use another company for it
Is it trusted and secure?
That's good
Pretty sure nobody trusts discord for I'd anymore
Discords also probably getting sued to death by Many as well.
I don’t know but if you scroll down some to the turquoise box it lists the company https://support.discord.com/hc/en-us/articles/30326565624343-How-to-Complete-Age-Verification-on-Discord
Age verification helps us provide you with an age-appropriate experience, such as managing default settings and controlling what sensitive content you see on Discord (more on when age verification ...
Yeah there's definitely legal action beyond that. Since collecting Minors data is illegal so discord is definitely getting some court action most likely
Well no, not necessarily
Especially since the UK flat out requires it for every user now per the article
Oh ok
Yeah it’s interesting
Discord got the law involved which is Pretty bad if had to guess its like government level ( Cia or Fbi )
Think that’s kinda a default response tbh
I have massive ingrown neck hair and I'm alone until Wednesday. I'm on my own for this one. It hurts also I look like Keatons batman whenever I have to look.
Building off of what others said
I mean in most places it is a crime to use a computer that you are not allowed to, especially if you like leak info
Heyo weird question but, does discord on desktop normally autoscroll down when a new message is posted? I'm in a call with like 6 friends who swear it doesn't, and just says "1 New Message" with a red line instead
Is this legit? OwO
<@&1168422950685384765> am I supposed to be concerned? 😭
I think your cooked bro
Woah you got that as well??
We only mod this server, but that email does seem real
Wth is happening
You guys are cooked gng
Bro 💔
I thought they liked it when we reported things to them
Guess not. 
They even thank us for every report 😭 🙏
they do
This is just crazy!
well, you should read it
ISTG if anything happens to this account, I'm done with Discord for good.
I won't make another, not a chance.. too much history in this account.
Oh dang you've been using it for 9 years
I'll go back to Ventrillo.
I've been supporting Discord since as soon as I found out about it.
Y'all, please read the entire email. It tells you exactly what happened and some things you can do.
Your accounts are safe
😭
I STUDY the damn ToS, EULA and Policies, just to make sure I adhere to every single rule!
Please continue to report bad things you find
And, this happens... I'm so disappointed!
For real man. I normally don't study tos and guidelines etc. I made an exception for Discord
It's not discord! It's a different company discord is using
This is horrible
Friends? We can go down together. 😭
Ugh.. I feel violated... >///<
As stated in the email, they've already addressed the problem that allowed this to happen
Same man 💔
I guess... I'll go touch some grass now or something..
This is still good at least..
I'm probably gonna use Guilded or smth 💔
Again, your accounts are fine. Please actually read the email instead of assuming the worst.
The third party that was compromised used to deal with discord support tickets
nothing else
Woah a discord user that can read. I've only met so many
We can read. 😭
Thanks juju
I think that people are just jumping to conclusions(which we all do), and are assuming the worst, especially when the headlines are probably ‘discord got compromised’, not ‘a third party that discord used for support tickets was compromised’
Don’t overthink it
If they never highlighted it, you would have never seen the difference honestly - but transparency is important and that’s exactly why they’ve made you aware
not what got compromised, support tickets were. when someone was reported for being underage and banned, if they appealed with their id in the email/ticket it was exposed. Not the automated age verification that is mandatory for some countries
I'm... gonna make an announcement in my server... for those that might not have checked their email yet..
wait should we do something like change our acc pass ? idk why they r saying i spoke to a customer service lol when it was just a report thru dc
I don't even know...
Honestly... this is the first time... and hopefully the last...
sure, you should be changing passwords somewhat often anyway
even if auth is enabled ?
just read the email man, nothing like your password was exposed
unless you typed your password into a discord support ticket lmfao
my other account did not get this email so idk whats triggering this
They could give us an account decoration or something as compensation.. >///>
"read the email"
i just know abt report button lol so nope
i did its so random stuff
I'd like something new and pretty. Lol
it gives you a ticket id, search for it in your email inbox and read whats inside the support ticket.
this is the only discord support related thing i did
I think i'm the only person who don't care about this issue (even i got an email from discord tho)
People too overthink it
ok then read the email for what was exposed???
It is a third party support provider
genuine third party thinkers
yea never asked me these details
I mean i dont but some people may care ab their emails or something
The email you receive is customized to what data of yours was part of the breach.
Not everyone gets the same data listed.
your name, discord user and email are exposed as support have to see them to reply/contact you/investigate. Other contact details may be exposed if you provided any
I never used any payments on discord ever but oh well
ngl discord should create a verified tag for email ,idk which one is real or fake
Discord will only use noreply@discord.com email for alerts and support is support@discord.com (first create a ticket for support)
even this
because discord created email and can change it
nah i mean companies should ask for a feature to google
Probably
I dont get those types of emails tho
And also like aol, apple, yahoo, whatever other email providers are used
there is a verification feature, it costs a good amount of money though, you can also see it in ios email if they have a logo in the pfp
discords too broke or something, i guess. VMC's are expensive
hi,
in my quests tab im not able to play or complete the orbs quests. someone help me out:))
Discord is a multi billion company and yet they can't get verified 💀😭🥀🥀
Thinks there’s a pretty big difference between can’t, they wanting to.
I mean idc abt discord but it isn't too expensive to get a VMC it's around 1000 - 1500 dollars
Surely a 15 billion company can afford it 💀
Again I don’t think they feel they need to do that
Ikr but it really is important some times especially when scams start popping up
Yk

If you @ with a userid, can you send a notification to any user directly?
hoping that's not the case.
Afaik it should send a notification so long as the user you're mentioning doesn't have notification settings blocking it.
I received messages about theft today, but there are a few numbers. What are they for?
Why is the task not being completed?
Or do I need to download the app?
I have a MacBook
Yes u need to download discord app
Do I need to download the app perplexity?
Yes also
thouse are ur tickets nr
Do I need to write these down somewhere?
all my friends have orbs but i cant even find quests that give me orbs, matter of fact they have something about orbs written where, for me it says play, watch, earn rewards. i made a new account just to see if i have orbs there, and i have quests for orbs on my alt account. what can i do?
it s says in the email. Put the numbers on ur mail search and see the tickets u made
Well you just have to wait, they are regional
as I said all my friends have quests and we live in the same city, also i have orbs on my alt account that I made yesterday to see if I have orbs on it
All you can do is wait
a small number of users is excluded
hello, may i ask something how to resolve server limit like this?
so sorry if this is stupud but is there a way to disable the double click to react thing? i see the option to set it to a different emoji in user settings > chat settings, but can it be turned off? i keep accidentally reacting to messages 😭
They should have sent you a message saying what rules you broke
ive been getting this e mail about third party customer support or smth about limited access and i saw some people talk about it above is that real or a new scam? it told me to enter some link for a form but i ain trusting that
Yes, it's real.
do i have to do something about it? or is it just a notification about this new thing
email was from noreply@discord.com i think thats the real one
It's just alerting you, the code is in there is your previous ticket with them, recall maybe via your email.
they said i have some ticket code number about a previous email altho i couldnt find said email thats why im suspecting something fishy
So it was gone automatically?
maybe i sent it from my second email lemme see
oh i did find it
huh my request aws just about how i couldnt decline a call on phone in the middle of the night cz the button was missing for me i have no idea how its related to this new notification
ohhh so correct me if im wrong.
- vulnerabilty with the customer support team
- some info was leaked like tickets
- they told me my tickets numbers so that i know what info mightve been leaked/seen?
When you create a ticket, it includes your name, username, email right?
yes
so when the unautherized third party gained limited access like said in the email they could see those + the tickets i made?
Yes! So half of those info got breach , you will be fine if you didnt send any sensitive info in the ticket channel with them
Correct
ahhh i see tysm i will notify my friends!
My pleasure to help
Qui peut m'aider ?
With what
Please state the reason, so we can help? 
What is this and is it real or fake and I want absolute responsibility
Hi, It's real.
Garcias but I prefer someone to tell me <@&807336816863739925>
No problem
Its real
well it s real
and u should check ur tickets that they said in the email
Cancel or Refund?
how
Visit Discord support channel
and it was with orbs
can u sent me the link plz
Alright! I don't know about that
Orb purchases are non-refundable
i was in harry and buy the wrong one
It's better if you do it for safety reason. But they said it's not refundable
i was tring to buy it from yesterday and i was getting the error message that said try later and to day i try it but it was the wrong one
You have screenshot?
yeah this is it
this is it ☝️
Yeah! Not in my scope knowledge. Probably ping admin?
i buy the pink frog when i was trying today 😭
its possible to resolve the server limit?
You can't tho, no live support
ok ill try
Wait for it to go Away
Oww well
how long it takes?
Is there a way for me to talk with the discord staff directly?
No live support
Nobody knows that
how about contacting the support team in the official web site
It may take a while, it's not a live chat support
But you can !
I kinda have a now problem, I need to remove 2FA but I don't remember the password, but I have the mobile number registered and I can't verificate with SMS
That's not live support
If you don't have the backup codes there's nothing you can do
ok thx ill try it and see
There is no way to disabled that. May I ask what authentication app did you use? Do you still have access to those app. If got delete there is no way to disabled it
To access the backup codes you need 2FA, I have the google auth registered and recieving codes this instant, but they don't work
That's weird
But to disable 2fa you need the backup codes or password, if you have neither then nothing you can do
I have a ticket with the support, it's sit and wait then. Thank you guys anyways
No problem
You're welcome, support can't disable 2fa for you
hi guys, I have an issue where my discord app doesnt load and its just stuck on a gray screen and it occasionally gives me this crash message
Reload maybe and let me know what happens next
Ive tried reinstalling discord, Ive tried cold booting, warm booting, ending task in task manager but nothing so far
@robust hull tried on a different network?
Try this!
- Clear Discord Cache
- Try Discord Web Version
Nothing works on your end? Feel free to contact Discord support.
OH YES deleting the cache files fixed it, tysm!!!
Welcome!
Can someone help me my id got leaked when i sent a ticket to discord like 6-4 months ago what do i do? What am i supposed to do in this situation?
Hey, nothing.
There is nothing you can do here. Please protect your account with 2FA, Do not click any emails that pretends to be coming from Discord
I cant do anything after my literal government id just got leaked because of a third app??
Correct.
is this real or nah
Yep real there’s a article above on it
Yeah it's real
what does this mean for that
Just some info leaked nothing bad the head of the secret service is helping us
wym us 😭
That’s not been confirmed
Everyone
oh so everyone got that email?
No
So we're cooked because the entire US gov is incompetent lol
Yes
then why did i get this email i need better explanation
No only people that are impacted did
Discord actually also called Russia Secret Services and North Korea
why do i get no and yes?
99.9% are impacted
whats going on right now?
Source?
Community
Okay so not a source
Statistics
Considering only discord can actually get that data I highly doubt that
the blog post says only affected people where emailed
i js checked tiktok and sum people got it someone breached the data
The post says "limited amount of users", at worst we're talking a couple of thousands
hundreds of thousands
Only people who made a support ticket in the recent months are affected
According to the most recent eyewitnesses, the number of leaked users is ~1 million
Numbers are pure speculation, Discord did not reveal any further details
And I doubt anyone at Discord leaked those numbers either because thats a sure way to fired and probably never hired in the TnS field again lol
So there is no such thing as "eye witnesses" in this case
thats chatgpt
Ik
so how is it an official checklist
and where did you even get half of them risks from
Also a very small portion of the affected users had their ids leaked and thats only if you sent discord support your id to appeal an age ban
And discord would tell you that in their email if it was leaked
even the IDs has been leaked?
Only if you sent your ID to support to verification
Also it is only partial payment information not the full details
Yeah
yh luckily
Those are fundamental basic security measures to reduce the risk of your account being penetrated, it has nothing to do with anything regarding official statistics from Discord
@bitter otter im aware, this is why i said the comment
Of which # 2 and 4 are unnecessary because no significant details regarding that information was leaked
but how did the hackers get payment info if the problem is with the discord support?
they didnt
People with billing issues
People send their full info on discord billing?
if i never opened a ticket for that issue my info are not leaked?
No hence why they said that information wasn’t accessed in the email
hi
a idea ?
Yes, that is correct
The unauthorized people were only able to gain access to discord support tickets
Where did you download discord from💀
discord.com ;_;
Good thing in hell I've never sent an image and like I said 99% of mine where password resets from 2021-2024
How are you chatting if discord is updating?
from the browser ;_;
so, if i've opened ticket only for discord in-app problem, my info is not leaked?
Ah then delete discord and install it again
I have already tried
Whatever you didn't send them ain't leaked
oh ok, ty
Try to scan the antivirus
I have already tried
Did you get an email from noreply@discord.com about it?
No worries
reinstall discord..
Then the information that they said was exposed may have been exposed
You can look through the tickets they identified if you want to know what exactly was leaked
I have already tried
how can i look through the tickets?
By searching your email with the ticket number
guys a random app is in my server
and it send messages and links
how can i remove it ? i already banned it with ?ban but it never gets removed
Discord stroke
It's a user-installed app. Revoke the "Use External Apps" permissions from all roles and channels.
oh ty
people say this comet quest steals your data, is that true?
that not it
i checked every single role
its already turned off
if that were true then discord wouldnt add comet ai quest
question, when does discord orbs roll out fully??
cuz i still dont have it on my main acc
but i do have it on my alts
soo discord orbs are still in 

No, the feature is considered fully finished and released. Holdout groups are purely for statistics
lol
i got a question, let´s say that i want all messages, roles, commands, configs, bots, etc, back to my server fully working, as before cuz, i changed the template of the server but i don´t have the most recent template, how i fix this or could anyone help me?
i also love zero two lol
Templates can only be used to make new servers with. You can't apply them to existing servers, with that said, they do not copy over messages, commands or bots
damm, so i will need to fix all that alone once more? damm it
hmm
would anyone help me fixing my server lol?
And, I still need more staff and basically everything or almost everything needs to be fixed
remove this badge
HypeSquad badges can no longer be obtained or removed at this time
Why did they remove it?
The program was abandoned years ago. This is cleanup of it
ok bro thanks
Weirdest issue I’ve ever had in discord, I’m in a server rn and the other person can’t hear me speak but I can hear them. If I leave and join, they can hear me but I can’t hear them. It just keeps switching who can speak I guess lol. I’ve never seen this issue before, anyone have any idea?
No, your problem is complicated
send discord an email
make a ticket
We just tried to brute force it, left and joined the server like 30 times and it just eventually started working again
Weirdest discord bug I've ever seen
What is this
Read it
why tf am i even recieving this
read it 
then it is time for english lessons 
My mother tongue is not english
But you've solved captchas right, how is this much different
yes
not discord directly, but one of the TP customer services they use
oh ic
lotta people
ig ok
What else does the message say? You cropped it
Hello,
We’re reaching out to you because of a recent security incident on September 20 involving your personal data. Specifically, an unauthorized party gained limited access to a third-party customer service system used by Discord. We have confirmed that some of your personal data associated with your contact with our Customer Support or Trust & Safety teams was exposed in this incident.
This may include:
Your name, Discord username, email and other contact details if you provided them
Limited payment information, including payment type, last four digits of your credit card, and purchase history if associated with your account
IP addresses
Messages and attachments sent to our Customer Support or Trust & Safety agents
The incident did not include:
Full credit card numbers or CCV codes
Your physical address
Your messages or activity on Discord beyond what you may have discussed with customer support or trust and safety agents
Your Discord password or authentication data
Or was it just personal details 
thats what i gopt
and As soon as we became aware of this incident, we followed our incident response procedures and took immediate steps to address the situation, including revoking the customer support provider’s third-party access to our ticketing system, launching an internal investigation, and engaging a leading forensics IT firm to support our investigation and remediation efforts. We’ve also notified law enforcement of the incident.
Discord has and will continue to take the appropriate steps in response to this situation. We have reviewed our threat detection systems and security controls for third-party support providers at Discord. As standard, we will continue to frequently audit our third-party systems to ensure they meet our high safety standards.
Looking ahead, we recommend that you stay alert when receiving messages or other communication that may seem suspicious. We have service agents on hand to answer questions and provide additional support. You can contact us through this form: http://dis.gd/support
We take our responsibility to protect your personal data seriously and understand the inconvenience and concern this may cause.
Idk sue Discord I guess
why do i sue discofd ;-;
"We take our responsibility to protect your personal data" obv they kinda screwed up on that one
But yeah if you have questions you can contact Discord via the link they sent:
Wait until people find out how much data "Data brokers" already have on you 
The only way to avoid getting your data out in the world is stop using Internet
Hard pass
Most ISPs already sell your data lmao
useless form. since last year my gf sent to them, till this day no respond.
does anyone know why my messages are getting blocked and look like this? my account was recently disabled but they said i was just caught in a spam filter even tho ive done no spamming
It takes time
more than 1 year?
they responded to mine in less than a day
wtf
Sometimes yeah
Loose 2fa they can't do anything about it
if i am not mistaken, i read in some specific post that they can if you prove to them etc.
need to recheck
Nope
No
If you can't access the backup codes or the 2fa app then the account is gone
Maybe they did get a response check again 
Does anyone know how to fix this. I accidentally left a server when I was purging my server list and it gives me this error when I try and rejoin it
Follow this guide and see if it fixes the issue, https://support.discord.com/hc/en-us/articles/115004307527--Windows-Corrupt-Installation
We're constantly working on improving Discord's infrastructure to make your chat & voice experience as seamless as possible, but sometimes we confuse this with that and as a result, your versio...
Fake
Unfortunately, you're erroneous, https://www.perplexity.ai/comet/resources/articles/comet-data-privacy-security-faq-s
ok, thanks
Comet does not transplant malware into your device; it collects data to feed its LLM model
Oop
What kind of data
Have you read the article
I'll just summarise it down there,
Browsing Data: URLs, search queries, cookies, open tabs, and site permissions, stored locally on your device and are used to recommend navigational links and power AI features when relevant.
Technical Data: Device OS, crash logs, and IP, used for security and troubleshooting.
Add-ons & Extensions: With your permission, passwords, payment methods, profile info, and settings may be saved to your Comet profile. These are stored locally unless synced to the cloud.```
so basically
a, it can't access anything outside its app (files, etc, other than technical data)?
b, data is stored locally
Yeah basically
So the screenshot they sent is fake
Meaning it has false information
Well, they're technically not, since Comet scans your history on other browsers as well, ensuring that you get personalised and relevant suggestions based on what you've been looking up recently. It's stored on your PC locally.
But no, it does not have access to any other files
"it worms it's way inside your pc" sounds like it's worded to scare people
Yeah, I wouldn't also sell my data to an AI company just to get some orbs
Yeah it's your typical fear mongering no
how that works?
Someone i know got wrongly flagged by discord and now his account standing is limited is it possible to get that fixed by support or nah??
If you press on the warning/violation, there's a little button at the bottom saying something along the lines of "Did we make a mistake? Let us know". You can appeal it there :)
Okay, thanks!
So. I am playing this video game and i need the other pov of someone that is streaming the same game so i press popout and then pin but then the stream is put in the background when I alt tab into the game. I have used this method before and it worked now it isnt
I have a application in my server and idk how to remove it
I want to remove it and add something like this
How do I do this
Pls someone help
Youtube 
set your server to "invite only" on the Access tab in server settings
then in the same server settings enable Onboarding, if you don't see that tab in settings you need to enable Community first
Is it possible on mobile?
no
you can try mobile browser tho, but that's unsupported by discord so it might be a bit wacky
I'll just get like one of my admins to do it or something
Ello, I received the email from Discord about the security issue yesterday afternoon, I have a serious question because I used their support system before, like a little while ago, probably last summer, but am I safe if I haven’t created another ticket after September 20?
The email you got specifies if any of your tickets were included in the breach, if you didn't upload anything sensitive like IDs or anything in the affected tickets, then you should be fine.
If it's anything like emails or names that were included, I wouldn't worry a whole ton over those.
Hey, I'm having this bug recently, when I try to livestream or screen sharing to watch something with some friends, after à few second I get out of the app to watch anything, the people who's in the voice channel can't hear me. I don't know if it's me but those things never happened before. It also only happens when I stream. Idk if im the only one
why is the perplexity quest stuck at 99%
IS there any problems with the Comet quest? ive heard someone said theres computer worms in it
Why do I have to verify my email to change emails on an account. Can only force remove an email for me?
You need to prove that you are the owner of both the current and new email.
Oh good, then I didn’t share sensitive details in my past tickets, hopefully my data hadn’t been seen if my tickets were really way back
Hopefully not. Though you can verify this by looking in your email you got. If any of your tickets were breached, it'll show here, in my case there were 5 that were impacted
Then if you want, you can either look at the tickets on Discord's support website, or find the emails between you and support in your email provider
Can I get help?
My account keeps sending invites to server when I’m not doing it, it honestly weird now
sounds like your account was compromised, change the password and add 2FA if you don't already have it
Okay thank you, it’s happened like three times now
Does discord overlay cause any sort of delay or input lag?
Not really
I really just looked at my phone and it sent 7 invites to my friend when I wasn’t on my phone
I got an e-mail,too. like the one Geez described. Just saying.
Thank you all. i'm looking into this now.
Yeah
I would suggest changing your passwords(if you already did your discord maybe also do your email and discord) and enable 2FA
At a time of when Discord would be invited to a hearing on the eighth, this couldn't have happened at a worse time.
I mean they don’t have to attend that
2025 has put me and probably everyone else through enough hell as it was.
They didn't have to go public either, and yet.
They haven’t gone public 🤔 or do you mean about the incident? Because if so yes they did
I'm not talking about the incident. I meant the company.
They haven’t gone public though 🤔
They planned to. Though probably not after this incident.
Yeah okay was going to say they have been rumored to be exploring going public
That’s technically very different then actually going public
My info got leaked I got a email on it
Hey question, the new comet quest isn't Spyware is it? I got an announcement from another server saying it is (its the only one saying it) and I did the quest. I didn't really use it other than install and just had the get started page open until I finished the quest. Mainly just dont know if its propaganda or not
I uninstalled it right after as well
I think of it this way it wouldn’t be a quest if it was
🤷♂️ I also checked reddit to be safe and people done the same thing I did and just deleted it right after with just sitting on the start page
I hope they didn't, if they did they'd be in deep doo doo
some just like to post announcements to do fear mongering, there are some that keep doing their rounds for years, this is just some new one about a latest quest thing, can't just say discord is evil because some false message is being passed around to scare people. i doubt it would be included in the quest stuff if it was malicious
sometimes, spyware can slip through, just look at the steam crypto scams
I mean it has happened? Like with a few rounds of those phishing attacks on discord
So like... am I good or should I get an Uninstaller and make sure comet is completely gone?
Your fine it wouldn’t be a quest if it was true
Ight
Im sorry to sound like a butt, but if you think discord is so "evil" why are you using it? If you're so against it I dont think you would of made an account maybe 10 days ago?
I never assume anything however you always seem to think discord is in the wrong with everything for some very odd reason
I want the 5000 orbs but I'm not using Comet AI.
I hardly want to get orbs from games I either don't have or can't play.
Proof?
You dont gotta actually use it, if you want just install it, have the "get started" page open and just leave it. Don't do anything else and then after 15 minutes delete it completely
I'm fine and comfortable with Brave, thank you.
🤷♂️ aight
||Before this account gets suspended my main account was suspended after reporting someone who acted nsfw twords me when i was 16 they lied about there age said they were 15 they turned 20 like 2 months ago and when i figured it out i did the math which this stuff happened in 2023 and yk if someone turned 20 recently that means they were 18 when i was 16 (im 18 now) and ive made appeals on the damn website for the past month and i would like a literal human to look at the appeals cuss i feel like the whole safty and support team IS ALL DANG AI|| (hopefully i came to the right place to dump this stuff)
is discord using AI for the support team now
Probably, wouldn’t be shocked cuss i even sent in the video if them acting like that to me and of them lying of her age to me me when i was 16 and still didn’t get anything back
yea every major platforms are just using AI nowadays
Dude the same thing happened to me! I got in trouble for stuff like this when I was younger
Yea but i was lied to and when i found out they lied about there age i reported every ||lewd|| msg and i was suspended while shes of free
I still have the damn proof
And each alt i make it gets suspended
Exactly I flipping hate it what that happens
