#peer-help
1 messages Ā· Page 219 of 1
Ill check.
Or join a public server voice chat see if you hear then
anybody?
Guys I need help I got a troll who joined my server and said some very NSFW things but he said it in a mod application form through Dyno how can I report him to discord
There isnt. Only Mic Testing.
get a server mod to ban him
and report their messages
Does anyone know the max amount of attachments allowed when submitting a new Discord Support ticket? I'm getting this
Just put them inside a ZIP and attach the ZIP only
That works? Ok thanks!
It should, no problem.
I was afraid that Discord Support won't look into zip files
I am the owner i immediately banned him but idk how to report the message since it was sent like this he spammed multiple forms like this and one with the NSFW
I will definitely report him now but is this form proof enough or do I need the actual message
it'd be best if you fetch the actual message, I think
I submitted a Discord Support ticket explaining my story of how I got scammed and got my old account hacked with lots of screenshot evidence, and then I got this automated email. How do I respond to it? Do I put "I still need help?" Or do I need to copy and paste my whole story on there again?
They're not going to help you. I got the same email earlier.
BRO I JUST GOT SCAMMED BY FAKE STAFF WHO MADE ME TO CHANGE MY GMAIL
Same here
I guess you can submit another ticket explaining your story and attaching lots of screenshot evidence, or just try to suspend your old account
EVERY WEEK I SAW THEM ADDING A NEW DISCORD DECORATION
thats what i do
its the seconde ticket and still the same thing
i've said this before but someone had the same thing happened and discord reinstated their account back to them.
All I have to do is respond to it right?
respond to what exactly
This automated email
i can't really tell this is a bug
my server doesn't use server discovery
that's diff to mine
I waited for nearly a month
but congrats
Thanks!
a month is WILD p
i have college work to do on my main bruh
It's typical wait for 1-2 months for discord support to respond back to you
lucky, ive been trying for a bit with mine but failing a lot, 3rd ticket arleady about to be 4 from tomorrow, what tips do you have
Don't send multiple tickets, and don't send mutliple chain responses
Else you'll wait longer
Be patient
yep
reason im probably gonna have to a bit longer is bc i had to resubmit my request using the email that was originally on my account
yeah i have been sending tickets when the last one has been closed, but everytime its just a autoresponse saying 'sorry password reset'
what did you put in yours apart from evidence since they i feel like they never look at the evidence i submitted at all
for me i gave evidence of what i had taken screenshots of (the person claiming to have reported me etc) and also gave them long description of what happened
i dont have the orginal messages since i forgot to take screenshots before i got hacked but i got the email of password and email change, the account doesnt exist when logging in and bank statements as well since they bought nitro on my account
i also gave them a long description in 2 tickets which ive submitted and then completely shortened at my 3rd ticket
at this point im kinda lost of what to do, im gonna send a ticket at 1 am est tomorrow and see what happens, i think they do check but so far ive been getting the password reset answer and them not resetting the email to the account so should i ask them to reset the email to the account?
this is what i have and gave as evidence, i explained to them about trying to reset my password but it didn't come through to my email and went to the one that was on the acc after i lost it as well.
1am est is 6am for me š
yikes
i could just drink a shi ton of monster to keep me awake til then lol but i wanna wait before i send another ticket
my stupid ass fell for this shi and im so annoyed bc of it
there's no way for u to help
unless u work for discord
and reinstate our accs lmao
who's user
jammy_jellyz and rhyshelp.official are the accs that did this
SAME THING HAPPENED TO ME LOL
I CALLED THEM OUT FOR GIVING A FAKE RESUME AND GOT BLOCKED LOL
the jammy acc hasn't blocked but "rhys davis" has
ITS THE SAME KINDA WEIRD EMAIL TOO LOL
I KNOW BRO ITS WELL WEIRD
slighty different than the one i got but yeah
wait did they get ur acc orrr-
no. i would never change my account details whether they take me to āsupreme courtā or they dont
good
since this scam only works through fear, i unfortunately got my acc stolen so im tryna get mine back lol
they make it so believable aswell
as shown in the ss's i sent, they said i got reported
they did and i was so stupid to believe it
check this out
bro my friend messaged me on snap showing the scammer using my account to get my friends accs š
so they temporarily removed me from our server until i can get my account back
hm?
he even got an acc with a similar username
wild
but hey at least you still have your account
yeah ik, good luck getting yours back though.
thanks man, i hope i have the same luck as that reddit guy did
can users make polls?
idk
eventually
@woeful yoke So nothing i have done has worked
Same
Same here. I was an idiot fr
same here
And support still hasnāt gotten back to me after the first response(not the Clyde one but an actual response)
same for me but i got a response saying i had to resubmit mine bc it was a diff email to the one i had used on my acc
and ever since resubmitting i haven't had any response
Mine was just them saying not to submit multiple tickets and they escalated my ticket to their team
yeah dont submit multiple tickets as you'll either be marked as spam or you'll just be waiting longer
yeah atm 3rd ticket and its same response and its about to be 4th , im gonna wait till tomorrow at this point, i dont even get the oh alright ticket escalation anymore
im not even sure if its worth to sent it tomorrow or wait 2 days later
I panicked so thatās why I did-
mines just been unlucky or maybe support is just cooked atm, idk the reasoning at this point, ive accepted loss at this point but still gonna send tickets to try and get it back
How long you been waiting
well latest ticket closed, 3 days, the the older ones like varying 9-10 days, total time passed since hack 3 weeks about to be 4 in like 3 days ish
Ah, Iāve been waiting almost 2 weeks. 10 days to be exact
yeah thats good at least, at least your way to a recovery, ive kinda been beaten up by support at this point when trying to ask lol
I mean I wouldnāt say that.. I might not get a response for another month since I created a bunch of duplicate tickets š
I have been unable to recover my account for 3 days and I'm already going nuts
especially since the account is the owner of a server which has a bunch of friends from WoT
I'm just really desperate at this point because I feel I've been deeply violated
that account has almost seven years of logs between me and my friends
sorry for venting but I'm just feeling so lost
Solved
I'd need to see what you mean. Any chance you can post a screenshot?
Sorry to hear you going through that. It was rough for me as well. Discord Support may not be the quickest but when they do reach to you they can be very helpful. Just gotta stay patient.
It's just a great deal of stress that I don't need in my life rn
Did you take steps to warn your friends?
right away, actually
I took advantage of my uni email to make this account and let all of the servers I'm active in know
Which one was it? Fake report or fake game demo?
I'm sorry, what? That's a new one.
so my defenses for this were SUPER low
Oh, I didn't give away any money at all
That's a pretty messed up looking URL...
Please delete that link. It was asking for a discord authorization
Funny how it has no file extension
the Starshina_Leonov one is my hacked account, messaging a recently added friend
I've seen that scam on Facebook before.
Well I think discord wonāt help me
I want to report a user but he hasnāt sent any direct messages to me which can be reported he has sent those messages like this (this is an example) this is not the actual screenshot
Should be able to report that still š¤
When I report it reports dyno not the users messages
Hmm
I joined dynos official server I need to ask then but no response yet
Discord support says I can report the user to trust and safety but that is if the message is sent by them and not by a bot etc
any ideas how to fix this? it's only streaming 1/4 of the screen
@woeful yoke So it turns out that the reason why discord was muted was because discord was muted.......I had the site muted.
Bot logs can't be used to report users
Yea sadly
Will have to be a message sent directly by them or one that was blocked by native AutoMod
Scammers really are scummy for attempting to get people in a channel dicated to helping others
That wasn't a scammer. but it looked pretty scary.
Then what was it then? I didn't get to see the link when it was up.
Itās the same as the screenshot I think
Just a weird looking link from an attempt to link an image. They posted the image later
Oh, so most likely a failed embed or something?
I mean yeah that tends to happen when it doesnāt have a file extension at the end
Does anybody know anything about getting an account unlocked
Hmm unlocked for what exactly?
I was in a server and someone called me old so I made a joke that I was 2 years old and they reported me??š So now my account is disabled
Ah your going to want to file a ticket at: https://dis.gd/request
It's just annoying because I contacted support and nobody answers
How long have you been waiting?
About 20 hours now, the replied once asking for a diff picture of my ID and I sent it and never got a response
Oh you really should only start worrying if itās been a month +
yep, that or youre getting shut down everytime you send a fresh new ticket (no dupes)
I wonder what the boost plan is
I'm sorry, it was from my discord support ticket. didn't know it would be inaccessible. and no, it's not a scam link
When is the discord verification starting again?
I fell for one myself. I'd rather break my hands before inflicting that onto another person
Ah I see
Never?
The what?
Ah okay
when they decide to start it, but I wouldn't bank on it happening anytime soon.
I wouldnāt bet on it ever coming but
when I screenshare in a call or vc, and watch YouTube videos, it's just frozen for a bit, anyone know how to fix this?
does this when I screenshare games as well
just Ctrl+R will fix that
didn't fix it
GOD DAMN IT!!!!!!!!!!!!!!!!!!!!!!!
IVE TRIED EVERYTHING AND DISCORD IS STILL STUCK AT RTC CONNECTING
IBSIOGDOIA G Disgioufg oizg dsiu gfoiG IOUg IOugf oiAU GIO\
PLEASE HELP š
is there anyone experiencing this just loading when adding payment method i tried to renew my subs.
I'm having that issue as well, on both desktop and mobile, for some reason
You have subscriptions to servers?
hi all. I've been trying to figure out what "@deleted-role" means when it shows up in someone's chat message.
It wasn't typed by them, what is it?
i think it just means the role was deleted ngl
well I am the only other admin on that server. And we haven't touched roles.
Basically it showed up when he typed his chat message.
So i kind of ruled that out, but not sure what's up
well, it is more of just a curiousity than anyything
oh mb idk lmao
i've been waiting for like a day or so now š
Expect to wait.. much much longer
yeah i know š
š„²
4days still no response for my ticket....
Tickets can take even months for response
discord support should prioritize unauthorized purchases man...
cant even pay for my bills rn without getting a refund from those
hey guys my account got disbaled cuz i think im underage when infact im 21 and i sent appeals to discord support but nothing really happened. I can send proof of age as well. pleas help
Why wont one of my messages delete?
Huh?
the role id itself might be wrong with the ping. If I choose a random id (ex: 728776872250441770), then doing <@&728776872250441770> results in <@&728776872250441770> rather than @moderator or something normal.
You can only wait for a response, and don't send multiple appeals/tickets as that will make the process take longer.
Itās being solved by Nelly constantly and like I keep trying to open it
Ah I see. Not really sure what else you can do then.
When they automatically solve tickets it could mean they won't change their mind.
But Iām not under 13? And it said it was becuz of age my account got disabled
reopening tickets or making many tickets is considered spam. After a point, they just instant close if it is the same issue regardless.
Iām clearly above tht age with showing them my id
Hance why it's very important not to keep sending tickets
I see thank u Iāll wait for a response later
Do you have any remaining tickets open?
Yea becuz I sent an email or sent more info
About how Iām over 13
Well if you do have one open then you will get a response eventually
Well sometimes you never know and Discord isn't taking any chances
Can someone tell me how this user did a poll?
mobile, on your own server click the + and there is a poll button
That options doesnāt show up for me :(
in some server yes in some server it doesnt show up
It is currently on rollout so it is server and user specific

Will the Polls feature be removed from servers with >200 members?
Guys why does my discord look like this? no profile pics or server icons are showing. im on browser and its been like this for a long time. im not using any adblockers either. Does any1 know how to fix this?
alright im gonna need some help with making this ticket i reckon
try reloading?? maybe its your internet?
nope that doesn't work. its been like this for a long time and my internet is pretty good.
well im not very smart past that sorryš
for a ticket that got hecked through steam beta key scame whats the option i need to put into the forms
for unauthorized transaction boosts do i cancel these boosts or wait for discord's response to my ticket
Also quick question since ive been automated messaged 3 times would this work better? and ive got evidence to prove, it was a steam beta key scam
Welcome to the queue, friend. Take a seat while Discord fixes our accounts. Mine also got hacked but thankfully it didn't purchase anything
thats good
for context the last 3 tickets ive sent had the email explation as yes, so im changing it to no to see if i get a different answer, im just afraid because of the chargebacks my account is going to get deleted and ive been sending messages as much as i can
if anyone knows anything about this, please help me
This is just going indepth about what happened as much as i can remember in terms of time stamps and almost word for word thing
Ever since I put Windows on a better drive than what it was on originally, I reinstalled Discord ofc and my friends have been saying my streams are sucky and the quality just randomly decreases when too much stuff happens on the screen, the thing though is I have no idea if it's just whatever Video & Audio default settings are causing the issue or if it's another instance of Discord just not liking new Nvidia Driver updates. How can i figure out what the issue is to try and resolve it?
Sorry if anyone could give me advice before i sent it through?
cant understand where should i type?
you're not supposed to type as of now, it's an automated message acknowledging the receipt of your ticket.
In future if they ask any info from you, or if you want to check for any updates just reply over that mail
^
You can remove them from whatever server they were added to. Other than that you wait for a response
well, they sent 2 mails
the other one was, if you have any questions, reply directly to this mail
Then if you have any questions do that(?)
Use the reply functionality of your Mail provider
okk thanks bro ^^

can anyone help me with this
hello
hello
Why are the polls not working on my server?
It looks like basic users can't use stickers from other servers
They can?
But this server probably has limits
All of them are grayed out
Not on other server
But I have one more question. Is the boost plan the same as server boost? It's because it's my first time doing it so I don't know much.
already struggeling with it, as user are spamming the main chat on our server xx
I cant even imagine what the devs thought when they just released it like this for everyone (or anyone) without any control....
you can auto mod the words they use in the polls, but not the polls itself
I mean the feature is useful but with permission
100%
How cool when ppl start to spam polls in channels š
at least in either channels or roles
Just a new line needed in permissions
yeh, dont want to make news about them to not do it, as most didnt find out about it yet xD
even our admins didnt seem to know that this was from discord, good thing im on this server!
Create polls yes/no
Hey all, does any know the error that the mic is working with all apps perfect, but in discord it is absolutly noisy, but in OBS, GHub, TikTok aso it is working well?
turn off noise suppression
Does anyone know how to change a gif format from tenor to discord?
Ok lemme rephrase,
How do I change a gif link from ācookie-run-kingdom-dies-falls-over-gif-5674036675790877323
Do you think the server name is ok or not? Because of the website...
one dumb way is to send gif, get link address, and send that link address.
Thatās what I want, but it doesnāt work with tenor format
Why do you need it to show the file attachment link exactly?
If you send the message text and then the gif, it won't have the cumbersome link shown in the text. You can also mask it with [display text](link) so that it still shows gif, but doesn't have the long link.
What are you asking?
It's against tos to make a bot with the name "Discord"?
The word Discord should already be blacklisted
But lets for argument sake say its not then most likely it will result in the bot being banned for impersonation / potential abuse factor
How to get the dev badge
youtube have tutorials
i follow ntts tutoril
I got a question about server roles. If a member of my server has like 10 roles, only the permissions of the top role will actually matter, right? So I don't need to manually set permissions for every other role the user has?
I've got an issue when I screen share or share an application im playing.
discord only shows the top left corner of the screen to people.
it looks fine on my end when I look at the discord app.
I know its me because its happening to mutiple people and their screens look fine to me.
The overall permissions of all roles matter. If 9 roles have no messages send permission, but the last (bottom) has send messages permission, then they will have send message permission.
try to change resolution
or try to enable/disable some video options in user settings
ok. instead of streaming in 1440p ( source) I have to stream in 1080p. it works that way.
must be a new discord bug LOL
thanks !
np
I tried streaming games on the discord app and it gives people a black screen, i tried turning off hardware acceleration and those settings in voice and video but nothing worked, i tried reinstalling discord it still didnt work, when i update my gpu it still does it, even with deleting cache, is there a solution to this? thanks.
Any1 know how to do this?
do you have that problem only when you stream games or you have it also for streaming desktop and other programs
only games
where do i change resolution
Funny they said that because you can no longer add custom descriptions to reports
when you start streaming you can choose in which resolution will you stream
i think thats with nitro but i dont have nitro
or i dont know
you can still choose between 480p and 720p without nitro, try to change it to 480p to see will it work
okay
if it does not work then try to change resolution of game
alright ill tell you if it solves it or not
Wow discord Email support didnāt help either they immediately redirected me to discord trust and safety and closed the ticket they didnāt even understand my request they just saw the part saying āI want to report a userā not anything else if It was that direct I would have done it immediately myself butā¦
@trim silo and btw im using discord app
mobile app?
I assume if you report with the messages, then they would realize that it wasn't the bot directly saying it. The only thing you can do in this case it seems if this is what happened from your other attempts.
pc app
what specs you have
how do i check
btw i tested 480p and 720p it still shows a black screen
the game doesnt have a resolution option
its not actually that much important cuz almost any pc should handle discord streams, try to change resolution in games then
what game are you trying to stream?
its like horror games from itch.io and stuff
wait is that played from browser or
i download it and open the file and play it
if you have more games on pc try to stream them to see will it work
i tried other ones it didnt work also
and also when you start streaming you have option to share full screen which is everything on your pc and you have option to choose only one game or program, so try to share full "screen 1" if you tryed that that and it didnt work then try streaming just game window
oh yeah i tried that screen it still shows the problem.
Huh? Can you explain more understanding
try to run game as admin
okok
right click on desktop icon of game and click run as administrator
I mean you report the message the bot said and hope they realize 
Oh ok I reported twice and also included the screenshot with username and user ID and they probably ignored it in their email support
it doesnt work still, if im wasting your time im sorrry.
you are not anyways i dont have anything else to do
try to update your graphics drivers
its updated
that often fix a lot of problems
are you sure?
try to enable or disable every option in voice and video settings something might work
guys what should i do
while in call or before i call?
before
okay and btw there is a resolution option in windows settings should i try that
its scam bro please block or ignore that person
okay
yes
If I set permissions for the top role so they can't send messages in a channel but a lower role they have has the permission set to neutral, only the top role matters in that situation?
alr thanks for the help ill uodate u when i can
people send messages like that and later try to get information from you so they can steal your account, i saw that a lot of times
ok
il block, but is this true?
dont worry even when people report you if you didnt do anything wrong then discord wont do anything
In this case, they shouldn't, but if you set to Yes on the bottom role, then they will have the permission. You can think of it as the order not mattering for the roles. Only the roles themselves. Order is for well order, name color, and role icon.
okay blocked him
im pretty sure he was already hacked before, but could you tell me more on what there plan is etc?
what do you mean
like what were they tryna do
Aight thanks a lot
Eventually down the line, they will get you to change your email (and maybe password) to something they know and then your done for.
so is it good i blocked him?
they wanted to trick you and tell you that they reported you acc by mistake and your acc will be deleted if you dont click on some link that they send you or if you dont give them some information
yes.
Or yeah clicka link that will just hack instead.
It all ends with your account being lost
also some people like that would say they work for discord etc but only people who work for discord have this badge
holy dang bro, tysm for telling me, luckily i havent clicked on anything, ill delete all my chatsd w him
and would never contact you through dms regardless
ahh okok, my friend also got scammed
just always block people who are like that
and also check #šØ-account-safety channel there are some really useful things to read about how can you keep your account safe
ok
Hello, wondering if this person is legit
you mean if hes discord employee?
hes not
Not a discord employee
Hello discord recently disabled my discord account becuz it think Iām underage I sent an appeal and all of its been just auto solved by someone called āNellyā. The issue isnāt resolved at all. I sent my ID and my selfie proving my verification and age to them but they havenāt done anything so far. Please help I had my account for 8 years and it makes no sense.
how did discord think you are underage?
I have no idea
and also its legal to use it since age of 13
I am currently 21
it was probably discords mistake
I most recent thing I can remember when I talked about age was when I said I needed to lock in when I was 1 to invest in nvidia stocks
Are you able to use custom emojis in embeds in a server if those aren't actually emojis in the server?
Like if the emojis come from a different server? Or if they come from a different server and I have to type their ID in my server somewhere before I can use it?
but you didnt say in any message you are underage now?
No never
then idk
They said to contact this discord which Iām wondering why they couldnāt communicate through the ticket
I made tht account when I was 13 with my parents permission
DONT.
did you contact them with email
I made an appeal but it keeps on saying itās been solved by Nelly
red flags galore, discord will never ask you to add someone, let alone ask you to change your email
hey I have a question
They go by Allison Wang?
They go by multiple names.
They go by any name they can
Okay I sent another ticket
question about this: so they make things like this to try and trick people?
Yep
i could tell it was fake
I mean honestly that doesnāt matter tbh the only thing that does is if you see
or not
everything is fake about that people
Hello, anyone here with active developer badge pls can I dm you? I have an active application but how to proceed?
What's the application about?
BAHAHAHAHAHA Thatās a public website where you can see all that information
This is crazy 
I would delete that since it contains a slur. Not to mention itās not even worth continuing that conversation
okay deleted
any chances that account can be removed?
that was actually my friend's one which got hacked hy this person
if you report, then it will be taken care of
My account got hacked and the hacker is manually scamming others using my account. Is it really possible to get my account back?
if you have access to that account quickly change password
nope
then you must contact discord support
the scam was to change my email
as soon as i did that
i cant login anymore
i did
but they are too slow
never change email or password and dont click any link if someone contact you about that, its always scam
they only way 
well, he was a claiming he was a discord admin and said that i have to change my email into a specific one
yeah it's a common scam
well, but my question is, is it possible to get it back?
If they don't have the discord staff badge (not icon in description/bio), then they aren't staff
only through discord support
read #šØ-account-safety
this is the guy
ok
"Address: United States" š
š
most trustable statment I've read (its not)
Youāre right
prop to fit in your screen
Sometimes you have to close out discord and rejoin as the phone can alter discord to make it looked cropped. Cause once I close out and rejoin it fixes the issue
hey maybe anyone can help me: my friends stream (on the desktop app) is weirdly cropped/zoomed in? is that a new update or something, does anyone of you guys know how to fix it?
doesnt work
we reinstalled it twice and its still not working :(
Ello
ello
How are you?
9gsSBZt6h2rWMxUz5GCgtx4e why is dc posting this what is this??
siema
Looks like the end of a gift
It's true tho
its a gift code for 1m nitro
hello I cannot create new surveys
If mean polls please see #š-product-announcements
Scam
I'm pretty sure there's like 1billion Discord user fails for those scams
Iām sure discord would love having a billion users
Chat I am getting added into random servers I had added a bot like 2 months ago but I have removed it but how exactly do I check what is causing this issue ik it has something to do with integration setting
are you sure you removed bot
Yes
check if there are other bots which have access to this and if they have remove them too
Are polls something youāre only able to do if you have perms?
You will have the ability to create polls if you have the view channel and send messages permission.
its not about perms, everyone who can chat can make polls, but when you cant thats because its still new feature so it will take few days until everyone get it
i cant make polls on this account but can on my alt
I can make it in a server I have perms in so thatās why I was asking š I canāt make them here
I can tho
hm thats weird
Yeah, do you have limited uses for polls?
Thatās why roll outs are amazing
no, i can make polls on every server on my alt acc
Ohhh okay, also why did you add me?? 𤣠I was confused
I agree š
i love to make friends, you dont have to accept tho
I declined it because I didnāt know who you were šš right before that someone also tried to add me and messaged me so I was so confused
hello can anyone here help me how to install/setup a system that I found in github.
Dunno if this is the right channel but a friend of mine got his account hacked is there a link I can send him to talk to someone about it or just let it ride until it gets shut down
tell your friend to submit a report to the support website ASAP and to include as many details as possible.
Ight
Per pins here itās extremely common
yes
Pretty common that people use discord mails to scam you.
yes, don't fall for it.
The mail is so dumb, it says that your account will be deleted in 12 hours.
If this sort of things happen discord will ban you right away.
Does Discord actually have a "live support" account to friend request?
They do not
nope
Some said they accidentally reported me for being hacked and sending fake nitro links, because someone impersonated me with a similar username...
And I guess I'm kind of panicking
Someone sent me these...
It's a scam, just don't click any links they tell you to click or give any info to them and report them.
They aren't discord staff
From what kind of servers do you get people that want to scam you like that
A my little pony server
Yeah they kept trying push me to send a friend request to some "discord support" user...
I could troll with these people so bad
It didn't feel right
No just report and block
I trusted my intuition and didn't
Is my math right? I donāt think it is but Iām not sure
ill send another msg if its right or wrong
How do I go back to the old look of the app
there are random tutorials for it but dunno if it works
is there a way to lower or change the discord mute sound? its so frickin loud
I wouldnāt follow any of those
You can turn it off in user settings
š® hold UP
You donāt. I would just get used to it tbh
Can you give me some?
Im pn an iPhone btw
uh well i havent looked at any tutorials
i can't find it im blind
I wouldnāt try to downgrade. Youāll have to get used to anyway
If I can downgrade it I want to downgrade it
This version of the app is ass
User Settings > Sounds > Mute > Disable
Itās not that bad. It didnāt really change a lot of stuff. Besides, youāll be missing key security updates and will eventually lose out on new features and eventually the app will become unusable
there isnt a sounds option in the user settings?
It's right
Not on mobile
im on pc, dayum
It should be there on pc then
It may be under notifications. I donāt remember off the top of my head
it is ty
Thank you
Great all the options for turning it back arenāt available
Like I said, your app will eventually become unusable if you downgrade and stay there
I donāt care
The new update is awful they shouldāve at least given us the option to choose to go back to the old layout
That would be a waste of money though. Cause then theyād have to spend time developing two separate versions
They already have the old layout why couldnāt they just keep the same code
Besides a majority of people preferred the old layout why change it now itās just a dumb decision that a majority of people hated
I prefer the new one, and itās easier for newer and more casual users. Not to mention things will get updated. I promise itās not that bad if you give it time
Thatās a dumb justification for it
Like why do we have to see a tiny slice of the chat weāre on even when we arenāt actively viewing it, why are the settings and profile tabs mixed together and why canāt I swipe to view the users list instead of guessing that it would be in the channel???
Tiny slice of chat? I can see the same amount of chat I always could. And while I do have my issues with the update, the layout isnāt one of them
Iām talking about this
Why would you make it like this just make it fully cover the chat
Just give us the option to go back the old design and it would fix so much complaints Jesus Christ
Itās⦠always done that
how to have embed dividers look the same on discord mobile and pc. example below. On mobile the words and div are not right
No it hasnāt
To my knowledge it has
If only there was a way I couldāve shown you it
Maybe if they added a feature to go back to the old version then it wouldnāt be a goddamn issue
sup, this guy is in this server so i thought he deserves a ban if possible since his account is hacked
please reach out to @fair tree for stuff like that
Thatās not going to be something thatās easy, as they will render differently on different devices. I recommend using a small version of a divider or not using one at all
gotchu, thanks š
oh you're ethan, nice seeing u again š¹
what do you mean small as the divs are one emoji and are the size of a letter.
That is the div
Indeed that is I! Hello there 
I meant not using as many so itās not so wide
but then on pc it looks bad
Great if I want to go back to the old client Iāll need to mod discord ughhhhhhh
what changed
Iām stuck on the new awful version of discord since I deleted and redownloaded it to remove the 17gb of its cache
I canāt even view my total message counts in servers anymore Jesus this update is horrible
i know the feeling, but searching within a channel on mobile will give you total messages in that channel. going to the search bar under the server name will give you the total for the whole server 
No it doesnāt
hm.
It seems the older version is yet again better than this dogshit
Yeah. I do agree. I got a āwhats new!ā a while back and saw that they were bringing back sliding to the member list. still waiting on that lmao
How many months ago was this?
last month iirc
Has anyone had any issues with not being able to save community onboarding settings?
So I just checked and the person that stole my other account (already put in a ticket for it 17 days ago) got the account banned. Is that good news or bad news for the process of getting my account back?
ive never had this issue, then again i never used community onboarding as of late
i would go to modmail for this
What kind of monkeys do they have in the coding room that it takes over a month to add a features thatās been in this app for YEARS
bugs. 
If bugs are a problem then just rebuild the entire app and not hire the worst possible programmers
How does one get their channel like this?
Like with the symbol and just overall how that channel works
Is it only community??
Alright, thank you!
well-
@violet eagle @cosmic viper @red turret so my ticket has been escalated
so i'm still gonna have to wait for a bit longer it seems
Hi guys
Sorry for bothering you
How can I actually get in contact with discord staff?
Does anybody know how to set up a role so anybody who joins automatically gets set up with said role?
Make a ticket! :)
Thank you š
u submit a ticket lol
??
i dont unfortunately so i cant help with this
i've never owned my own server before so yeah/
Iām just looking for anybody who knows how to do that in general
Thatās only possible with a bot, and a bunch of common mod bots can do that
Care to share what's going on?
There have been some scams going around, depending on what it is we might be able to help you faster.
Itās about the biggest server in discord about Dragon Ball supporting racism and slavery hate and homophobia. Itās not even that they donāt care they support it
Me and other were called the n word with hard r by the server owners
They also say slavery is good and miss it
The server is full of people many of them being underage
Then you should report them using https://dis.gd/howtoreport
Iāve done so weeks ago
Itās obviously not being taken seriously
I sent an email and seconds later got replied saying to do that
When you report like that you canāt even explain
They obviously didnāt read my whole email since it was replied to so quick
I want to know. Is that allowed?
Generally, if you make an accusation, they'll check logs to confirm. Also if they take action, there's a good chance it might be server-wide if it's as bad as you say.
Alright but they didnāt
Like I said I reported weeks ago
In my email I sent proof and everything but I donāt think it was looked at
It looked like a copy paste reply
I know discord rules donāt let servers do this
So whatās going on?
I mean, you did all you could.
just leave the rest to discord to look at, whether they take you seriously or not.
They havenāt and they have to Iām sorry
Itās not just me
We deserve to be able to talk about dragon ball with the normal people in there
How did you present the evidence? in what form?
Explained everything and sent screenshots
you could report those messages, it usually works.
Even sent the server invite
Let me show you something. Give me a second.
But I did report the messages and thereās nothing
I want to talk with discord staff
Is any of you staff by the way?
If anyone was staff, theyād have the
badge. And staff donāt do dm help or live support
Screenshots aren't a reliable or useful way to really point out the comments that were made.
Try adding this from your clipboard to your ticket, highlighting the messages.
I guess attaching message links would be better.
Anyone who reviews the message and takes the link will be able to directly identify the offending message.
#peer-help message Works out like this
Alright thank you very much. When you say ticket you mean what type of ticket and where?
Attaching the server invite is also inconvenient, server ID would be much better.
#peer-help message this kind
Linking the message will work well enough
But when I report the server I canāt write anything it just gives me a list of options for report
If I send you #1090584418831310858 message this link, it'll actually bring you to the message in a different server.
I don't know, then. I don't really report servers, honestly. I just leave if I don't feel comfortable with them.
It appears as #unknown and sends me to release notes of the server for Sea of Thieves. Sorry Iām just confused
That's correct. I grabbed a link to their most recent patch notes.
Alright but that canāt be the solution for the biggest Dragon Ball server breaking the rules established by discord itself
Ok thanks then
I mean, as long as you report/leave, there's nothing else to do.
I was demonstrating that the links contain a link to the message and server data in one.
Just pray that Discord sees your report ticket and takes action.
I understand now
sea of thieves TwT
Toriyama deserves more respect than that imo
Sorry if you think Iām being close minded or something
My friend with nitro just sent me a file through our chat and when i click to download it says site cant be reached??
I wouldn't trust it.
idk what happed
Where do I search now which bot is making me join random servers? @trim silo
Scroll down to bots and aps a bit.
Settings -> Authorized Apps
no we are in call and hes sending me a minecraft server, hes a good friend
Just a bad download link, likely.
Just inform him that the link isn't "working".
I did I only see the bots I have added
i did, we are trying to figure it out but dont know whats wrong
thats why im here
That's the wrong settings. that's server settings, not user settings
^
the link it brings up is "media. discordapp. net"
I found the bot it was something called paste
without spaces and ofc the rest of the link
o7
despicable
Is there a plausible way of disabling polls on a bigger community videogame server (aprox. 28k members) without changing out the entire server layout and making it so that 25k+ members cannot send messages in most of the server's text channels?
Looking.
There is not right now. You can technically do it with bots, but itās hard to filter
I guess we'll wait for an update. Otherwise it'll be on manual removal on anyone misusing the feature,
I got distracted, but I might have an option.
I'll get this NaN KB left message, and I can't download this file saying it's not there? Anything I can do to solve this?
I donāt know if you can upload json files to dootcord
But are you sure the file isnāt corrupted?
No! Everyone else sees the file and its content, just not me. They can press on download and get the file as usual, but if I do that, I'll get an error saying the file's not there š¤·āāļø
I just checked the three main moderator bots I know of. They didn't have anything that targeted polls.
I tried though.
I just checked, it's the same with .txt .webp and so on
Thank you for your time anyways! 
Maybe youāre encountering a bug. Make sure your client is fully up to date
How do I check that?
š
If it's that:
stable 283379 (4ababbc)
downloads are broken
Throws this error at me (I tested it on other browsers too, still gives it)
this is the very same error I get if I want to download a file on Discord!
So it's not just me
You guys both using Opera?
Uh yeah?
Im using Chrome
does anyone know how long it usually takes to get a hacked account back? just wondering!
Add new badge plz šš
Did you describe your story in detail on how you got hacked and provided many screenshots of evidence? Because I did that when I submitted another Support Ticket and finally got my account back in about 30 minutes. This is my original Discord account btw. It's good to be back š but I gotta do some cleaning and damage control
yeah i did and i only gave ss's of what i had
I made a second ticket and it got closed almost immediately TwT I just hope they get to it quickly
I'm being doxxed, please help me how can I report the user thru the website?
You should describe your story in detail. I gave Discord Support an essay
like the person claiming to have reported + the fake email they sent
I DID DO THAT ??
I did also mention 2 other accounts that I know have been hacked because one was linked to my email and the other was the one being sockpuppeted to scam me
Ok then I guess all you can do is wait. If you get an automated email, respond back only once by saying that you still need help.
yeah i know
No fix? š¦
hey at least my ticket got escalated though
may i get help on this?
you can make a ticket on the official website, and discord has a phone number too!
Really is just a waiting game. There are thousands of victims at this point, and each one has to get an investigation by a relatively small team. It's a process
I cant seem to find the place to report though, I'm a bit confused
lemme get you the website @inland sail
yeah i even explained abt the email they made me change it too LOL
thank you
yw!
People ask why I bang the Operational Security drum all the time, it's because there's not a whole lot more to do but make sure you're not opening yourself to scams.
do I go Help & Request?
yep
Whatabout for "question"
there should be a button that says submit a request
do I just leave it blank?
im sorry if im being difficult I just dont understand these things and I dont want to do any mistakes
like this?
Lucky, got mine escalated but no response after, did sent screenshots as evidence but donāt have the messages but at least the spendings and whatever else
I waited for nearly a month after I got the "escalated" email
Hey
I was here asking for help earlier. Can I send any of you a DM with my Reddit post?
Not to upvote it or anything just take a look at it
It would mean the world to me
ah, you need to click there and pick a type of issue
since it's doxxing... lemme check
Yeah I think thatās also the issue as well since the only issue is that I donāt have the messages from the original conversation but got screenshots of the original verification email of when I created the account, bank statements and the forget password not working
But I did list everything in detail so thereās that
I've tried account deletion but it sent me an email
Did you also list the Discord usernames of anyone who contacted you while you were getting scammed?
Did you ask your Discord friends to send you screenshots of the scammer using your stolen account to try to scam them?
I listed the name of the one who contacted me but forgot to add friends screenshots
Alright thatās a no then alright
lol 2 days or so for me lol
2 days for me as well, thankfully
wait nvm i read that wrong
Hmmm okay I guess you just need to wait then. In the meantime, ask your Discord friends for screenshots of the scammer trying to contact them if possible, so that you can provide them to Discord Support in the future
but I can tell the support team is absolutely swamped
as they say... 'tis the season
if i remember right, this is ur main account?
noooope~
or am i remembering wrong
this is my alt, my main has a similar but slightly longer name that starts with Starshina
oh-
Yeah Iāve just asked them for the scammers screenshots, Iāve at least added everything else however, just got the message excavated part
so is theres any way I can report this user?
I mean like, do I just go with the "-" since it says question?
nvm i cant
Actually quick question with the friends screenshots, when would be a good time to add it to the open ticket after the ticket escalation message,
Did you already respond to the escalation message yet?
Yes to the Clive one, Iāve gotten the message from grimmjow saying thatās itās been escalated
Don't send multiple responses. You can only send one response at a time. So hold on to those screenshots for now
Sending multiple chain responses will make Discord Support ghost you as it happened to me before
im going with this ig
Wait until you get another response from Discord Support, and then send those screenshots in response.
But if you get an email like this, then send another Discord Support ticket, explaining your story again with screenshots and your new screenshots. I know, it's a tiring process
Iām on my 4th ticket, Iām so cooked rn, got two screenshots at least rn so not sure thatās enough
Get as many evidence screenshots as you can while you wait.
Did you send multiple tickets due to being impatient? Or is it because Discord Support kept closing them?
Help. My server is about to get raided I need help
Nope clean tickets every time sent got shutdown by the password reset response
I may have accidentally sent 2-3 tickets accidentally, would that cause a problem for me?
Just slows down the response time
I did not mean to send multiple and in my last ticket I've apologised because I was confused by the website
Just wait it out when you have an active ticket you should be fine
Oof š
I just wish this user gets terminated so that the information they have on me is gone (phone number & face)
Yeah tell me about it well rn all I can do is wait and yeah refire another ticket if eveything goes to hell again
i mean the damage is already done kinda since they did reveal it but anyways, thank you everyone who helped me here š
I'm sorry that you have to go through this frustration š at least you're not giving up which is good
I need someoneās help my server is about to get raiding. We have 200+ members. I relly need some help
Read this and follow the guide: https://support.discord.com/hc/en-us/articles/10989121220631-How-to-Protect-Your-Server-from-Raids-101
So about this bug which tells me my files are corrupted, probably discords already working on that. š
I mean, it's just Discord that tells me theyre corrupted. š®
I would say check https://dis.gd/status, as Iām pretty sure thereās an active incident
Why am I not able to view or download any files?
They show up like this
and I'm not able to download any of them
I have a question if anyone can answer me seriously?
People with nitro, what are some discord servers with heaps of emotes or servers with cool/funny emotes?
Depends. Do you like anime?
Help, why do i have no screen share section but it's up to date?
I do. I really like one piece
Like my pfp is luffy
I just noticed that lol. Idk any one piece servers, but I would point you towards Azur Lane. They have a ton of cool emotes
Thanks for that
Anytime man, enjoy your nitro!
5 days still no discord support response š
Well any tickets you sent after your first one would be automatically marked solved.
(only if they're related, then it's a duplicate)
Yeah. Thanks for clarifying that
What are you looking for?
the screen sharing section, the audio to whatever i'm showing like youtube, and anime will not play
Screen share options are per server
Plus a lot of content has copyright protections so that you can't stream it
hey i have a question. theres a free trial of discord that I could get, but what if I don't wanna get it? I can't buy normal nitro without there being a "Free trial" on the screen.
You mean of Nitro?
yeah so like im trying to buy a month of nitro again, and i cant get rid of this "free trial" thing
it wont eevn let me get the free trial because i bought nitro in the past year so
i wanna just buy nitro normally
in user settings, i even checked if it was a server issue, it didn't work. though in user settings it doesn't exist, it used to and now it's gone
Are you on Mac?
Odd i don't see a poll button
Ima try updating the app if there is a update
It works now
Well i was about to say that it is on rollout to users (and servers) so you might not have, but nvm lol
It's rolling out to users
No. You can contact them here https://dis.gd/support
sadly they don't answer the tickets(
They do. Just give it time.
The hardest thing to do, but purpzie is right. You gotta be patient
Indeed. I had to wait as well but it paid off
You also got your account hacked, Gamer?
Yup, back in Januray. I got it back about two weeks ago
Ouch
Yeah...
Man.... Discord support really is swamped then
How'd you get hacked btw? Fake employee acct? Beta test? Money scam?
it can be š¬
Game Test and run a file
Ah
It was a dude who was already in my DMs who got hacked which lowered my guard. Also didn't help it happened at 3 am.
Ah, sock puppets. It's also how they did me in
Social Engineering at its worst
Same
Is this your alt or did you get your main acct back?
They haven't got it back yet
hello hello, I've got this issue. My partner and I are on video call, however their video is not being streamed to me. It is a constant loading screen. They can see their own video though. They can screenshare and i can see their video that way, however the dedicated video slot over their profile is a constant loading screen. background info, We have both tried restarting app and computers. We've disabled hardware acceleration, checked for updates on OS. They are on a mac. Any thoughts are apprceciated
Hey everyone! I'm feeling a little frustrated with the audio issues my server members are experiencing while using the stage channel from their phone. It was already buggy and now everyone is having issues. Help šš»
Hey all, I was just wondering. With the new poll feature, is there a way to change the settings where like regular members cant create polls? or its just there and we cant change anything?
Currently you canāt do anything
darn. well thanks for the response
hey guys, i sent a request to discord support, but i dont get message to my email from discord,Is this how it should be?
yeah alt
yeah right now i guess i can only hope that they respond back quickly i suppose
I saw a person from a server i'm start an activity for "death by ai." I can't find this activity in the "start activity" section though.
for unauthorized transaction boosts do i cancel these boosts or wait for discord's response to my ticket
Hey I need a staff to DM me I have a question about server rules on your end that might be changing or not
I think you need to read #š-rules
If you have any questions about the server. Give a DM to @fair tree
Thanks R3ySl1c3
quick question, does anyone know how to remove the can't " can't DM if your not friends" or whatever it's called, it's hella anyoing
on mobile specifically, and I apologize if this is not the channel to post this in
I think I know what you're talking about, but clarification may help still
Most likely you're taking about security settings, as a genre more or less.
But this is a message in peer help?? š
I can't send here
Yes ik thts y
Just watch out for scammers
This
Ik I don't think bout tht
does anyone know if there's a way to edit it so only people with certain role can do the poll feature?
Not yet
Not right now. :')
bro not now
what do u mean, i came here for help just like everyone else
Not everyone knows š¤·āāļø just be kind
wait, what's going on?
someone got scammed and lost everything
Rip
It happens often here.
pro player's more important
i rarely chat here, awh im sorry to whoever did
I don't want this to happen with others
pro player got scammed
It doesnāt matter, there is room in chat to talk about many things
If you backread here you see a lot more people who lost their accounts. I'm simply helping the ones I can help.
no chief legal officer would actually register an account on this platform and if theres one then i think they would have the staff badge in their profile
so its the best to block them and ignore
But
They already got compromised.
which device you owned were affected?
See this
okay
All desktop web and mobile
Yup. You need to make a ticket.
Where
Not a problem, you didn't know. Hope we answered your question regardless. You cannot disable polls, but I bet it'll come with the amount of complaints.
The thing is hacker is using my acc fo skam others so even if my acc is freeezedothers won't get affected thts what i want
quick solution at this point is to have an alternative mail, open your 2fa and log out all of the locations
or just write a ticket on the link they just sent
I don't have acces to my acc
send a ticket then
Remember, only 1 ticket. Do not make a duplicate or multiple.
wait for a day or two
tyy, question by everything do you mean they have access to the persons credit card and stuff or everything as in the account itself only
God this is getting out of hand in 2 days so many things can happen
Well, unfortunately, you gave over control to a hacker/scammer. Fear and intimidation is a common tactic they'll use.
But now what can i do
They got you so badly, you didn't even read the email you got sent from Discord when you changed your email address.
Will discord help??
the only solution that we can only give you right now which you just did is send a ticket
Ok did
They will, but you have to understand your situation.
The guy that scammed you is using your account to scam other people. Before that, the guy that 'accidentally reported you' lost their account the exact same way.
I was so scared I didn't see tht ik some of it is my fault too
Dan? I got dm from a user dan
Thts how it started
Right, they told you to talk to the 'staff member' (who didn't have an actual staff badge, but you didn't know that) to sort things out
Access to their whole account in this case.
I think?
Yes
oh ok thanks
the guy probably talked in code boxes to look more intimidating
might've even changed the color to look even more official.```
-parlor tricks.```
Rip my account now. Is there any 1% chance of me getting my acc back?
There is, but you'll have to be patient and understand that you're another in a long line of people falling for this scam.
It may take a while for support to get your account back, and when you do, you'll have to be more careful next time.
Ok so I can get my acc back but I found his IP address
You probably didn't.
ā š yes sir I'll be more careful next time surely
dont do anything further than that
India Delhi capital of india
woah
Ok yes ok
You may have. Still, there's not a lot that can be done about it.
I'm from India too hmm
I don't think you should bother doing a face to face confrontation.
I just don't want others to get scammed
There's not a whole lot you can do about it.
šā he ain't giving acc back y will he do face to face confrontation
I suppose if you live in india, you might be in a position to file charges
tbf tho no one would go that far for one single account
Wdym
As in talk to the police.
My family is full of lawyers but they will kill me
Most of these scam operations work out of India.
Hmm
Or a fair bit do.
I can't
That's your call.
:/
At any rate, there's not a whole lot that can be done. Discord can't move fast enough to fix your account, especially since you're one in a long line of victims that they're having to clear up.
Only thing you can do is try to warn your friends.
The key moment is changing the email. Stuff before that hardly matters. Everything after is beyond your control.
Correct.
Ty for helping
