General Discussion

[sterile drum]

this message was brought to you with 0.3mm actuation

[light ruin]

He's driving the opposite way

[burnt agate]

He's like nah, this dude aint getting his keyboard today. I finna hold onto it some more

[light ruin]

Omg

These deliveries have me on edge

He drove past my house

I saw him

And now he's like 5 min away.....

It's my GPU all over again

[obsidian stirrup]

https://tenor.com/view/delivery-kick-newspaper-gif-9243117

[light ruin]

Got kt

It

[gusty lintel]

justr got mine rn and omg its sexy asf

it sounds so nice

[magic yacht]

german is pbt i think

[atomic bison]

how can i see my tracking?

[light ruin]

https://hub.wooting.io/

[sullen cobalt]

Where do you find the location for the keyboard shipment

[summer terrace]

Just got mine!

[coral aurora]

@dull flax Yours is sent yet?

[burnt agate]

I use an app. Not sure if i'm allowed to share it. But check #📦│batch_updates and there's a link there that updates every so often.

[dull flax]

ye yesterday

[coral aurora]

You just got tracking? Or they picked it up too?

[dull flax]

got tracking an says sent to destination country

[coral aurora]

Hmm

[coral aurora]

Today I finally got departure to destination country, only took 9 days 🤣

And now it also shows up in my country's post app.

If I'm uber lucky.

It might reach here tomorrow and clear custom friday and is sent to me and I can get it Saturnday

But my best guess is next week.

[lofty ginkgo]

wow, I didn't expect the 60he to sound this good

either that or my old razer kb just sounded terrible lmfao

[magic yacht]

yes.

[lofty ginkgo]

lmaoooo

[sullen cobalt]

did someone pre-order the keyboard on November and got it

[magic yacht]

almost everyone now

60HE? AVR airfreight?

if you didnt pay for air freight, the ship will dock at around 15th july at which point shipping will start for that batch

@sullen cobalt

[sullen cobalt]

No I payed for air freight

[magic yacht]

check your email and wooting hub

hub.wooting.io

[coral aurora]

I preordered with airfreight day 1 and still haven't gotten it, but at least it's in transit now.

[magic yacht]

yeah check the wooting hub

if theres anything wrong it should show

[sullen cobalt]

@magic yacht it says my order is underway

[magic yacht]

do you have a tracking number?

its already in transit

you should get it very soon

[sullen cobalt]

yes I have my tracking number

[magic yacht]

so 😄

any problems? delays? anything stuck?

any UK additional import fees?

i heavily dont want you to spoil the packaging but in spoilerzone theres been a LOT of discussions, a lot of reviews

apart from a very few QC issues, everyone is absolutely amazed

[wraith cedar]

is anyone having issues with the 50cn springs being magnetic?

im going ahead and lubing my switches and replacing the springs

im noticing that the springs are sticking to the stem

[wispy sorrel]

guys how to switch profiles on wooting 60 he?

too lazy to search quick guide online. 😄

[wraith cedar]

I think these live under the fn1 layer

[wispy sorrel]

fn + ?

[tough narwhal]

https://next.wooting.io/wooting-60he-quickstart

keyboard is fairly advance, don't kick your own shins by not reading this beautiful webpage

[velvet crag]

@wispy sorrel in the Software or FN + Enter

FN + Enter toggles between the first 2 profiles

[untold sun]

whoa, i still have problems typing wrong 😄 is my first 60% keyboard 😄

[proven junco]

Did anyone know why my shipment stuck for 3 days ?

[fallen tiger]

Same for me

Im guessing they have a huge back log of shit to ship

[coral aurora]

Well it wasn't stuck. They just hadn't picked it up yet. Was 5 days for me

Or you mean from 27th to 30th?

[proven junco]

Yes from 27th to 30th

[cursive kayak]

Have you modded it ? Did it work accordingly?

[loud badger]

Oh boy, it seems like the factory changed the material spec last minute. It was non-magnetic in all sample rounds. Please don't do the spring swap yet, we're figuring out what happened and how we're gonna fix it. We'll keep everyone up-to-date

Update: email going out to those affected in a min

[hollow bronze]

well this sucks donkey balls

[obsidian stirrup]

@zinc sparrow

[zinc sparrow]

threads

https://tenor.com/view/how-dare-you-james-franco-gif-7829182

[wraith cedar]

Crazy a company has reasonable support on discord! Thanks so much for the quick and detailed response!

I assume using these springs for now won’t damage the pcb, but may cause a noisy signal?

I’ve already swapped out half my springs, and would rather keep them in if there is little risk of long term damage

[obsidian stirrup]

I can't imagine it doing any actual harm to your keyboard to have magnetic springs in there. But it may screw with the hall effect sensor readings at the extremes of the keypress / release

[wraith cedar]

From a physics perspective, this sound reasonable

I’ll just raise my tolerances for now, and wait for replacements

[obsidian stirrup]

Once we have a solid game plan for how we are going to address this problem, we'll send out communication via email directly.

Thanks for understanding 🙂

[wraith cedar]

Sg. Most of the pain was endured last night by trying to get the springs to align with the stem 🙈

Also, the inner diameter of the springs are slightly smaller than the original, and they don’t seem to sit all the way down on the bottom housing

I think this mostly means that the force curve is slightly greater, and less consistent as each spring grips to the bottom circular thing slightly differently

The switches are still noticeably lighter, which is all I really care about, but maybe worth mentioning

[frail junco]

Did you lube them? I changed the springs of one the spares to try it but stopped there cause I had no lube.

[hollow bronze]

@frail junco was ur springs magnetic too?

[frail junco]

Yeah

[wraith cedar]

I am lubing them, but went very heavy on the springs because they were binding to the bottom housing.

I only did like WASD + a few nearby keys

I don't plan on finishing it until I get replacement springs in.

I haven't noticed any issues so far, but over time the springs may gain more of a polarization so it may cause problems down the line.

[frail junco]

I didn't notice any binding even with out lube, I might just do wasd and leave it there.

[jolly steppe]

Is anyone using the GMK joystick with their keyboard? I mainly want to take advantage of low actuation and tachyon mode. Should I leave it on digital profile with no gamepad setting? Just trying to figure out how to prevent the keyboard and joystick from fighting each other in game

[coral aurora]

Keyboard still haven't reached my country.

Which means there is no official no chance for me to get it this week 😭

[strong orchid]

[coral aurora]

Alert!!!

It actually did reach my country an hour ago. And seemed like it skipped customs and is already sent to me.

I actually usually get it next day when it's in this location. I might get it tomorrow 😂👍

[fallen tiger]

@coral aurora what tracking app are you using?

Mine is still stuck at "processing completed at origin"

[coral aurora]

Local mail has taken it over, so I just use that one now.

[fallen tiger]

Is it normal for it to be in transit via air for 7 days :/

[obsidian stirrup]

Orders shipping to NL, DE, BE, and US typically deliver within 7 days.
Orders shipping within the EU and UK typically deliver within 14 days.
Outside of those regions, most shipments globally will deliver in 1-3 weeks, but this can vary quite a bit.

Also you're probably confusing air freight shipping with last-mile shipping; air freight references the trip from the manufacturer to our warehouse while last-mile shipping is from our warehouse to your front door.

[zinc sparrow]

I'm sorry - fourteen days within the EU? That's new to me. Maybe 3 max within the EU.
If that's true it's time to find a new warehouse 😄

[obsidian stirrup]

More like new parcel carrier

It shouldn't take 14 days if the parcel carrier has their shit together

... but they don't

[zinc sparrow]

What? I have literally never had a package within the EU take anywhere near that long. Covid or otherwise.

(Once it's actually picked up of course)

[obsidian stirrup]

It's not common for it to take that long, but having sent hundreds of shipments to various EU nations in the last few weeks, there have been more than a couple orders that seemingly sat around waiting for export for a week or more

Just this week I had confirmation of a package finally delivering within the EU that went 15 days without any update to the tracking

Poor customer had about lost hope, but they're happy now 🙂

[zinc sparrow]

What - and I cannot stress this enough - fudge is going on with your potal system 😄

I've ordered shit from all over europe for months. Italy, Germany even Netherlands (Cause Y'all have so many international brand warehouses there). 3 day average.

[hollow bronze]

so why when i ordered the springs in UK it said 3-5 days to deliver?

5th day now and nothing

[obsidian stirrup]

Yea average, sure, but with hundreds or thousands of shipments, the 1% edge case situations is still a large number of orders

[zinc sparrow]

https://tenor.com/view/marvel-is-it-though-thor-bruce-banner-gif-14242312

You should hardly base your averages on a 1% edge case.

typically

[obsidian stirrup]

You're not wrong haha

But those timeframes are more of a "you should be concerned if it's taking longer than x timeframe, up until then there's nothing to do but wait it out in anguish"

[proven junco]

@obsidian stirrup hello mark my shipment has been stock since 27th of jun ? is there a problem

[obsidian stirrup]

Most likely not, just the parcel carrier being slow or not updating.

You can dm me your order number and I'll confirm if you like

[proven junco]

@obsidian stirrup ok

[gleaming urchin]

Received, tried, not yet tweaked. Keyboard feels good, wrist rest is good, lighting effects are cute. Will tear apart and tune probably over the next week or so

[proven junco]

it is impossible for a shipment to stuck for more than a week in one place

[snow rover]

@proven junco mine is, so yes. pretty sure it's considered snail mail once it hit my country.

[proven junco]

I think the problem with company that shipping our keyboard

[snow rover]

probably. i'm in canada so it went dhl to usps to canada post which is stuck in customs for a week now. lol.

oh well, hopefully it moves next week.

[spring badger]

canadian customs are probably wondering why a keyboard costs so much money

only seen the free ones that come with a dell

amusing that dhl couldn't take it directly to canada

[burnt agate]

Eta shipment in the Netherlands 12/07/22 23:00 🔥

[proven junco]

Is there anyone that doesn't get his keyboard?

[wraith cedar]

I'm running into a very strange bug with my keyboard. My escape key only works with tachyon mode.

Turning it off makes it just not work..

[zinc sparrow]

Please ask over in #archived_helpdesk_for_keyboards

[light tartan]

Same ordered on air freight EU-Gamma idk when its coming, its still pending

seeing all these reviews and im getting restless

[magic yacht]

ask Mark in the morning

he can tell you more detailed status

[hollow bronze]

https://www.rtings.com/keyboard/reviews/wooting/two-he

fast af boooiii

[thorny lantern]

im excited

no updates yet

hopefully soon

[fallen tiger]

mine is still out somewhere too D:

stay strong brother

[snow rover]

mine has been stuck for a week, if it doesn't move by Friday it's probably lost or stolen. no way it takes a week for a status update.

[digital venture]

I got some problems with me 60HE my Spacebar sometimes dont react after i pressed it. Am I the only one with this problem? Its rly annoying

[zinc sparrow]

#archived_helpdesk_for_keyboards

[digital venture]

Should i post my problem there or what should I do?

[zinc sparrow]

...yes

[coral aurora]

Love this keyboard so far, only gripe I have is the 50cN springs are magnetic

[coral aurora]

I'll probably never use the wrist rest tho, having a hard time getting use to it. And it's impossible to game on, so probably won't bother changing i just to type. That being said, I am using it right now.

[magic yacht]

yeah its a defect

[loud badger]

For those interested, we uploaded the 60HE design files for case / plate / foam / everything: https://github.com/WootingKb/wooting-design/tree/main/wooting-60he

[tough narwhal]

very nice

[keen flare]

https://www.youtube.com/watch?v=2kvmccinWMk

This is how to do a damn good review

[magic yacht]

yeah he knows his stuff

[strong orchid]

Well not the title

[magic yacht]

i love how he said that in 7 years he has no complaints for like the first time ever

[fallen tiger]

mine is still stuck in customs (probably)

D:

ive officially ran out of pants to shit in

[zinc sparrow]

😩

[untold sun]

nice review

[crimson bolt]

Can anyone find my name on the Wooting 60 HE box where does it say my name Mickey can you send me a picture?

[hollow bronze]

BadSeedTech is a beast hes the reason i bought Durgod Hades 68

[fading lintel]

Someone tried switch pads? Would they mess up the magnetic sensor because of the added distance between PCB and switch?

[tough narwhal]

does the switch even touch the PCB

[zinc sparrow]

Don't think anyone has bothered to desolder switches and put foam on a part that doesn't come in contact with the plate or keycap.

[fading lintel]

the 60HE is hot swap? I guess switches are touching the PCB. I use switch pads on every keyboard but with normal switches and not Lekker ones

[tough narwhal]

im not quite sure where the desolder part of that statement applies, this is the 60he channel we're talking about 60HE appliances

[zinc sparrow]

The TOP half is hotswap.

The switch is not in contact with*' the PCB at all. Only the sensor.

[tough narwhal]

the sensor is also not on the same side with of the PCB facing the switch

[tough narwhal]

I presume this is for dampening vibrations right?
You need to ask if this would make any difference because the switch has no contact with the PCB from what I know (maybe if you press the switch hard enough it flexes against the pcb?)

maybe @hexed scarab knows something about this

[fading lintel]

yep it's for sound but after thinking more about it I it's unnecessary because the Lekker switches have no "mechanical" parts in them like a classic switch. Also the switch pads make the bottom out softer and this shouldn't be a problem with a open bottom like the Lekker.

[keen flare]

if you want to dampen the sound of switches then it best way is to lube them

for the keeb overall try out tape mod, pe foam, etc

[fading lintel]

tape mod and lubing was on the mod list anyway but thanks ;)

[hexed scarab]

Do not recommend. You can definitely do it but there’s really no benefit in comparison to the danger of compromising accuracy

I’ve also tried it myself once, but didn’t see it improve anything

[plush plank]

I have switch pads on mine, analog works as expected. But I haven’t directly compared with and without, so idk if it’s worth it.

[light ruin]

The 60he?

You're within your rights to return within 14 days regardless but if there's a defect im sure it can be resolved :)

What's the defect?

Shipping damaged wouldn't really be the same as defect, If there's an issue during transit or the item has an issue you will be looked after.

Whether you choose to return or be given replacement parts/or board

[zinc sparrow]

Shipping damage has to be reported to Wooting and the shipper. Not just a case of sending it back.

But that IS what will eventually happen if it's bad.

[light ruin]

I wouldn't worry to much

We got your back ❤️

[zinc sparrow]

At any rate - Wooting will take care of you. Just a question of time to get things sorted with the courier if it goes bad 🙂

[gentle willow]

wait the eu/international site still has the AVR model. is there any issue with ordering on the eu site and have it shipped to US to get something sooner?

[zinc sparrow]

Customs fees, delivery time.

But entirely possible.

[gentle willow]

its not in stock on na site so i dont really have another option besides preordering ARM or buying from a scalper

[zinc sparrow]

It's still going to arrive in weeks if you order it from EU. Is it 4-6 weeks I believe? Unless you pay for express shipping. And then I hope you check up with customs and import fees to your US state.

[gentle willow]

it didnt give me any options, but it said ups worldwide express when i was checking out

never paid an import/customs fee

guess im going with this route unless something more reasonable pops up on ebay or if theres any excess stock that might show up on the na site

[zinc sparrow]

No one said it was paid up front.

I strongly suggest reading up on import costs just in case - Some states don't care, others... well.

[hexed scarab]

You won't have to deal with import taxes or duties when you purchase from eu/international and you live in the USA. Taxes are deducted at checkout

United States has exemption up to 800 USD

[gentle willow]

yeah i found that when i dug deeper into some faq. i realized i made a typo, i meant i've never paid an import fee so far on anything (not that i didnt for this order)

appreciate the help though

[tulip pewter]

Quick question. Does the 60HE AVR have the rapid trigger and those new features for games like valorant,etc?

[zinc sparrow]

Yes. It has EVERYTHING for the forseeable future.

[tulip pewter]

Thank u ❤️

[keen flare]

Based United States

[vale scarab]

so if we didn’t get an email we’re good?

[obsidian stirrup]

All of the springs that were produced and shipped were defective, send an email to [e-mail] to get a replacement set (in a few weeks) or a refund (~immediately)

[vale scarab]

if i know absolutely nothing about replacing things on a keyboard and so to not risk anything i just leave it all as is, what’s the downside to it? what am i missing out on with the defective springs

[obsidian stirrup]

To be clear, this is only in reference to the separate lighter springs product that are optionally available to mod your default switches with

These

[vale scarab]

so if i never planned on modding the keyboard at all i shouldn’t worry?

[obsidian stirrup]

Yea it sounds like you didn't get these springs included with your order, so you're in good shape

[vale scarab]

ohhh wait so the actual 60he is perfectly fine, the only “defect” is within the above switches which were a separate thing to order so if i didn’t get them it doesn’t affect me? That’s a relief if so. thought the 60he had defective springs or whatever at first. ty !!

[zinc sparrow]

Correct. 🙂

[vale scarab]

thank you.

[tribal pivot]

its here!!

[dusty forge]

is the wrist rest actually worth it? or nah skipped over it in initial purchase of wooting60he and missed the discounted price, should I still buy it?

[light ruin]

Personally it doesn't work for me but A LOT of people here use it and seem to love it.

[brisk wave]

have an issue where space gets caught for a bit on this keeb

has anyone else had this issue?

[light ruin]

Stuck spacebar?

[brisk wave]

yeah

its the stab i figured that much out

if i hit it on the left side the key is perfectly fine

middle-right side it gets caught

[tribal pivot]

first time using rapid trigger, feels like im worse with it

highlights the mistakes in my movement alot more..

[brisk wave]

is there anything i can do to fix this stab problem without flat out replacing it?

[zinc sparrow]

Tried pushing down on both stabs?

[brisk wave]

its not an issue in game because of it being an issue on the right side but its still extremely irritating for typing

yeah

[zinc sparrow]

Tried pulling the keycap off and putting it back on again?

[brisk wave]

the right side when pressed has a sort of clicking sound

yeah

tried flipping the cap as well like i normally do

as i said its only an issue when pressed mid-right

[zinc sparrow]

Hmm... Not sure what's causing it. But I am also not a switch/stab engineer 😄

You can try asking over in the actual support channel for these things, #archived_helpdesk_for_keyboards - And failing that send Wooting a mail about some RMA support for stabs.

[brisk wave]

it sounds as if the stab itself is stuck to something on the right side

honestly i might just use this as an excuse tobuy stabs

lol

[hexed scarab]

Go less sensitive first.

[tulip pewter]

Does this keyboard get u banned in valorant? I heard if u open the wonting software you get banned

[zinc sparrow]

...what?

Shitty anti-cheat aside - No. . . Using the Wooting (Wonting? lmao) does not get you banned in Valorant. Hell we have several profiles for it.

https://profiles.wooting.io/search/Valorant

[junior bane]

Just got this thing and ran it through valorant and apex, this might actually be an endgame keyboard

[tough narwhal]

facts

[proven junco]

How can I put a gaming mode?

So that if I press by mistake windows switch it will not apply?

[light ruin]

@proven junco do you mean disable start button?

FN + Start

[proven junco]

Is start button the wooting logo?

[zinc sparrow]

...yes?

(Questions you could literally answer by pressing a button faster than typing out a whole ass question 😄 )

[proven junco]

Yep some time I press it by mistake

So I want to lock it while I am playing

[tough narwhal]

@pale rover decided it was funny to make it Fn + Caps + Start actually

[light ruin]

U wot

[spring badger]

thinking of getting a bobo profile set

kinda cool

[vale scarab]

FINALLY. may i have the role now ?😅

[loud badger]

You can get it on https://hub.wooting.io

[vale scarab]

there’s no redeem redward or claim role button. i swear there once was when i very first made an account and i clicked it but nothing happened

[burnt agate]

hm

[loud badger]

Can you try unlink and link again? Do you see your 60HE order in the Hub orders list?

[burnt agate]

Man batch gamma sea freight

[vale scarab]

i see my order in the list, unlinked and linked again and still nothing. Doesn't anyone here just have perms to add? Just bugged on my end

[vale scarab]

thank you whoever gave it

[frozen trellis]

my 60he is coming today hopefully!?

ups says it arrives today but its not out for delivery lol

it says arrives at 7