🌟│wooting80he

[earnest chasm]

Okey how do you Think when will the Most Packages be shipped out ?

[nova nexus]

The Wooting Hub has the most up to date estimate available for your specific order
https://hub.wooting.io

[kindred coral]

Should I buy the wooting 80he if i already have an 80he

is it an upgrade?

[nova nexus]

I assume you mean if you already have a 60HE

[earnest chasm]

Yes the Wooting hub says just my Order comes between … and every day is Gets behind

[kindred coral]

No I meant the 80he not 60HE

[thorn niche]

You say that you have 80he and you want 80he

Make it make sense

[nova nexus]

You're asking if you should get an 80HE to upgrade your 80HE?

Wat

[kindred coral]

Should I buy a wooting 80HE if i have an 80he from wooting

[nova nexus]

Yes, buy at least four

[kindred coral]

Ok

[thorn niche]

The more the better honestly

[kindred coral]

Why 4

[nova nexus]

One for each hand and each foot

[upbeat berry]

3 they already have 1

remember

[nova nexus]

Oh right

[thorn niche]

I think 4 is still good, 1 for backup

[nova nexus]

Look at Tony saving you 200 bucks

What a guy

[kindred coral]

Have that 15% discount already

so you're wrong

[earnest chasm]

When I buy now it should come today ? Pretty good

[winter nebula]

Don't, that would be ridiculous.

[cyan oxide]

I'm literally about to do this for Valentines because my 80he just arrived and the gf now wants one too after trying it

[upbeat berry]

the fact it says expected at warehouse 7. feb and not in stock means someone didnt update the estimate properly. @nova nexus

[thorn niche]

No, buy it on 7th of February

[earnest chasm]

Would be Great when it would be some Right Date here

[kindred coral]

when will the firmware beta 8 changelog be published

[nova nexus]

That estimate really needs a "if current batch date = before today; return today" condition >_>

[upbeat berry]

tell khang or whoever does frontend

lol

[valid hull]

is there any way to get customer support to reply faster? or just patience

[verbal solar]

for now patience, they are expending i believe. check the video from Calder on YT.

[kindred coral]

expending?

[nova nexus]

New CS reps are getting onboarded every month

[valid hull]

Its just bc i am quite dissapointed I had my 80 he for no longer then 2 days and found out I had a faulty JST cable so was told to not use it.

[nova nexus]

Two started last week

[valid hull]

Made a ticket but its just patience now

[valid hull]

Thats good

[thorn niche]

Actually, you can't reply to staff here #🌟│wooting80he message

[valid hull]

Really oh my bad

[atomic brook]

[valid hull]

Thats a harsh rule

[thorn niche]

[paper nimbus]

Guys is there any cases for the 80he other than the zinc and plastic

[thorn niche]

Custom cases

[kindred coral]

Bone80, GT80

[verbal solar]

Check KBDfans

[nova nexus]

Pinging staff to ask a question is against the rules, replying to their statement is not

[atomic brook]

^ aluminium

[paper nimbus]

That’s the only two?

[kindred coral]

No, just the most popular ones

[atomic brook]

the 2 big released ones

[valid hull]

Is it alright if I made a second support ticket if the first isnt really under what I needed now that I have noticed Im going to make one for my product arrived damaged

[paper nimbus]

Where can I find a list of all the cases

[atomic brook]

did u get a automated email for ur 1st?

u can just reply to that and they will read it

[valid hull]

I did

I doubt its counted as high priority though because its under warranty and technical assistance

When my JST cable is literally faulty so i was told to not use the keyboard incase of further damage

[verbal solar]

here for the 60: https://wooting-technologies.notion.site/de7a52e2b5a941258a17e448b0c9d9b0?v=5ec0b31c59db4a51b8a86a1288249e9f

[thorn niche]

What switches come in default with 60HE+ and what would you guys recommend getting in terms of switches?

[valid hull]

I had it for 2 daysd

[verbal solar]

I have one more that i will link later.

[kindred coral]

for the 80?

[verbal solar]

i believe so, from some dude on YT, its a big list.

i have it on my home pc, now at work.

[midnight iron]

Case list for 80he? Surely it can’t be that big

[kindred coral]

Pretty sure it's just the NCASE W80, Bone80 and GT80

[midnight iron]

it’s like 80he plastic and zinc options, bone80, gt80, that one or two aliexpress/taobao knockoffs and ncase is all iirc

[kindred coral]

GT 80 seems to be the best option

Cheaper, and not from aliexpress 💀

[valid hull]

Hi, How do i find my device serial number?

[nova nexus]

...

[light jasper]

🤣🤣

in his defense he did reply to a statement

[valid hull]

I was following what you said

[nova nexus]

Your statement had nothing to do with my statement, and therefore not a reply but merely a method of pinging

[valid hull]

Then oh darn where is a serial number

[nova nexus]

There ya go

On the sticker underneath the keyboard

Or in the bottom left corner of Wootility

[valid hull]

Thank you

[light jasper]

is it safe to update the 80he. havent followed recent convos but saw the other day some were saying about issues with the update so i didnt update my 80he yet

[kindred coral]

I always keep it updated, have never had any issues with the board

Updated like 20 minutes ago

[light jasper]

not sure if the issues even pertained to the 80he. just saw it quick glance since i been working 12 on 12 off past few days

[nova nexus]

Every once in a while a new update has some weird edge case behavior, but it gets addressed quickly

That's why the devs love doing Friday releases, so that they can implement bug fixes all weekend 👌

[valid hull]

If a ticket is under 'delivered, but there is a problem' like a damaged jst cable for my instance would that make it higher priority?

[light jasper]

copy thank you. 🙏🏽

[nova nexus]

If you've already submitted a ticket, then simply wait for our team to pick it up and help resolve it for you

[valid hull]

Thank you

[buoyant solstice]

Four 80HEs? Man... I only have three. Now I feel inadequate.

[light jasper]

oh the ghost case prebuilt is in stock

😱😱

[sleek spruce]

Lets gooooo

[light jasper]

about to be my 2nd 80he 🤣

[viral pike]

No updates on my 80HE since last Tuesday, raise of concern or nah?

[wanton granite]

could someone tell me where i can find custom profiles for my 80he? im looking for games like pubg or cs

[lime falcon]

#🌈│wootabase_profiles

[junior smelt]

Maybe mine gets now shipped waiting since friday in ready to pack

[earnest chasm]

Hello guys Can someone from the Wooting Team Look into my Order and Can confirm that Everything is alright with it ?

[fallen epoch]

This server is not for customer support, if you need support reach out through https://wooting.io/support

[earnest chasm]

Okey , thought someone can that , some others also could give them there Order number for Checking

[earnest chasm]

Just heard from another Person that his Order is shipped , and he got it After me , Fully joke

Same things , just got in quuee 2 days later and his thing is shipped

[azure merlin]

I ordered mine on Saturday. Confirmed shipping address Sunday through the hub and it shows being shipped today. This was for an 80he black. I'm in the US. Not sure what to tell you.

[earnest chasm]

Okey , I am EU , but this is Crazy , someone got the Same things After me 2 days later , just got in quee on sunday yesterday and it got shipped , meanwhile me Friday confirmed , Waiting for News., just in Ready to pack, Not Even at Pick and pack .

I am just very disappointet here at this Point

[azure merlin]

Giving their EU update. They are probably swamped. Looks they were hoping to start packing no later than tomorrow. So just give it anither day.

[snow canyon]

when did you order?

[nova nexus]

Within a given batch, orders are shipped in whichever order is most efficient, not on basis of order date

[hoary wigeon]

Hello All. Wondering if anybody would know if the 80HE Zinc case in the raw finish will be restocked? Thanks.

[nova nexus]

Checkout provides an estimate during the purchase process. If you've already purchased, the Wooting hub has the most up to date information for your specific order

[earnest chasm]

I orderd on 28.1

[earnest chasm]

But that means that my Order (SHOULD) be shipped soon right ?

[nova nexus]

Yes

[snow canyon]

man you recent batchers are lucky.. we had to wait for months lmao

but also i wouldnt worry about it, they will ship eventually

[hoary wigeon]

Ok thanks, but I don't see it as an option anymore :/

[nova nexus]

It continues to amaze me that the shorter the expected delivery timeframe gets, the less patient people are

[buoyant solstice]

Which uh... which colour?

[hoary wigeon]

Raw

[buoyant solstice]

https://wooting.io/product/wooting-80he-zinc-alloy-case?Color=Raw

I see it just fine. It doesn't exist as a prebuilt keyboard, only as a standalone option for the module.

[distant parrot]

i thought i noticed that but i thought "surely not"
and then i gaslight myself into thinking something is broken

[nova nexus]

Must be part of EU-Beloega; I have a batch update prepared for this but waiting on one last piece of context from the freight forwarders before I publish

[earnest chasm]

I would Write in 2 days when it s not shipped By then is that alright ?

[hoary wigeon]

interesting

[snow canyon]

yeah I see the same

and no zinc raw on the module part of ordering

[nova nexus]

Back up now

[hoary wigeon]

Thank you!

[spring oar]

One for your gaming setup, one for living room, one to display, and one for work

[nova nexus]

That's 4

[buoyant solstice]

Technically two of them are pre-production samples. I just wanted a retail one with everything a customer gets.

The JIS one also has a couple of dead LEDs, so I gotta get around to resoldering those at some point.

[worthy crane]

It's done! wooting 80he, with FR4 plate, gateron jade gaming switches (hand lubed, spring swapped 40g 21mm) aftermarket gasket, Typeplus x YIKB screw-in stabilizer and mixed keycap set. I'm in love.

[marble lily]

so the gt80 came today

it's a beauty

only comment I have to make is the 80he wristrest is a tiny bit tall for the case, it seems like the front is ever so slightly shorter than the default PCR case

Obviously cannot reuse the feet from the original case but I will look into trying to find something that fits that is ever so slightly taller

[red heart]

Keebmat maybe?

[marble lily]

I have one but its a combination of the feet and front being shorter. It's maybe 0.5cm or maybe 1cm difference... It's not bad. But I will see if I can find some rubber feet that are maybe 0.5cm taller

[past thunder]

Guys I just got the wooting but the cable that I am supposed to plug in the pcb its turned in the opposite side someone knows how to fix

[winter nebula]

The JST cable?

Flip it over?

[unreal elk]

what is this now one day more

about delivery

everyday one day more lol

[junior smelt]

I got the Problem too.

[buoyant solstice]

And you're more than welcome to continue ranting about it in #🕒│waiting_room . But as Mark and Myself have explained, there's a lot of orders to go through, and some of them will take slightly longer than the estimate.

[junior smelt]

What is the Meaning of slightly a few days?

[past thunder]

Could having socd active on a lot of keys at once slow down the performance of the keyboarz?

[buoyant solstice]

https://discord.com/channels/167181566978555904/379952566882271232

[past thunder]

Yes or no?

Oh sorry

But may I please have an answer?

[past thunder]

?

[forest widget]

Update Wooting?

[past thunder]

Guys I dont wanna spam but can someone just answer my question please

Could having socd active on a lot of keys at once slow down the performance of the keyboarz?

[lime aspen]

I would imagine no

[kindred coral]

Why would you want that though

I could imagine maybe having it on A,D and W,S and maybe the arrow keys too

but on any other key i dont think it would be useful at all

[austere finch]

What’s the average wait time for the 80he

[past thunder]

Yea exactly the keys I use it on

[kindred coral]

Entirely depends where you live and when you order, but generally 1-2 weeks as of now

[past thunder]

You can order it now for your child future 30th birthday

[gleaming dirge]

What games are you playing on this, that is the real question

[distant parrot]

low key i use my wootings to play game boy emulators

ok that was a joke i got it for example to play gran turismo in an emulator with proper analog controls but i think that's just as funny too when everyone else is going crazy on counter strike and im just drivin

[austere finch]

Ok

[topaz salmon]

quick question. wooting 80he supports only OEM and CHERRY profiles?

[night quarry]

idk my package seems kinda lost 🥲 I just wanna make sure I grab one before you guys run out of stock in case the package is actually just gone. It's been a week so I put a support ticket in but I just dont wanna be too late to order another one.

[nova nexus]

We reserve units on hand to ensure we can always address shipment or warranty issues

[night quarry]

ok no problem then, hope it finds its way here anyway so theres less headache

[nova nexus]

We have both OEM and Cherry keycaps on our storefront, so both are supported

[topaz salmon]

ok. but only these two profiles?

[nova nexus]

Keycap profiles aren't really a compatibility issue as far as I know, but I'm not 100% on every kind of profile. I do know that the two profiles we sell keycaps of, are compatible

[topaz salmon]

i see. do you think that XDA will be ok?

[nova nexus]

Yes

[topaz salmon]

thank you!

[light jasper]

my keycaps have osa profile and fit perfectly

[jovial coral]

why do i need to change my undies every time i type on my 80 he

its just so BUTTERY i love it

[austere finch]

Would yall say to order my wooting now if you want it to arrive my late February?

[buoyant solstice]

See what checkout tells you.

[austere finch]

ok

[hexed rover]

hey does the keyboard change profiles automatically sometimes?

[buoyant solstice]

No.

[worthy crane]

Hell divers, Dark Tide, COD, Battlefield, FFXIV, Marvel Rivals, Space Marines 2, FF7, FF14, Rocket Leage, For Honor....etc etc

[terse ether]

my 80he has the r and e key with a red led and nothing i'm doing seems to be working what's the problem

[unborn shard]

It will change back to the initial profile if the keyboard is unplugged (or connection is loose) which may be what you're experiencing

[hexed rover]

i made a post here https://discord.com/channels/167181566978555904/1338679605019545724

[dawn abyss]

guys my keyboard finally delivered, im so happy

should actuation point be set to 0.1 for all keys for fps games?

[pure peak]

Tachyon mode makes my keyboard go bananas and click hella random buttons is my wooting cable faulty?

[low token]

Did you update keyboard

[pure peak]

yup

[low token]

Are you sure

[austere finch]

How do you update a keyboard?

[pure peak]

yes

lol

[upbeat narwhal]

Sometimes it doesn't edit in Fortnite and I have tried all the keys

[upper merlin]

what sorta key caps do people use for the 80he?

i really like the white wooting double shot pbt key caps with shine through legends but i feel like cherry profile sounds nice (i’ve never used cherry profile before though)

[thorn niche]

Getting my wooting today, gotta take a sick day for such an occasion ;DD

[crisp mesa]

why my wooting80 stop working after update

[thorn niche]

Seems like a new common issue, gotta wait for them to check and solve it #1019755933959733258

[atomic brook]

nah just open up wootility

on the left theres a tab called help

[spring oar]

Anything that looks nice and feels nice

It's just preference

since wooting uses mx stem it's basically compatible with any keycaps that exist (exception exist but it's rare to find)

[upper merlin]

i feel like the white oem wooting keycaps are literally perfect except for the profile. i love the legends and how they look with the rgb

im sorta hoping there’s something similar but in the cherry profile instead

i’d pay a bunch for keycaps theyre identical to the wooting oem keycaps except theyre cherry

[spring oar]

https://kbdfans.com/products/pbtfans-doubleshot-bow?variant=40342543532171 Not shine through but it's cherry

[upper merlin]

i love the legends for the win key, but especially for things like enter, shift, caps lock, etc (with how it’s textless and is only a symbol)

[meager cipher]

this keyboard responds too well its fucking up my muscle memory for keyboard input in various games because my keys register probably 4x faster than im used to 💀

[junior smelt]

This I Can See , but it is Not shipped what it that

[violet garnet]

It tells you what to do

[gleaming dirge]

Hell divers 2?

[junior smelt]

Yep, in hub the Datum is later then yesterday , like every day Hope Today it Gets shipped

[buoyant solstice]

Your order already shipped, your screenshot above clearly shows that.

Refer to the tracking code we've sent you via email, or by looking at the hub.

[junior smelt]

But at the hub is the Status Ready to pack

Could you Check that please ?

My Order number is EU297232H at my hub is the Status that it is Ready to pack but Not shipped

[buoyant solstice]

Then it hasn't shipped yet. Be patient please.

[junior smelt]

Alright

[buoyant solstice]

Also this is what the checker says, when I look up the order. Not sure why yours is different.

[distant parrot]

I'm investigating

[junior smelt]

Thanks

[upbeat berry]

inb4 a screenspace issue

[distant parrot]

not your order, the status checker

[junior smelt]

Ahh alright

[unreal elk]

how I can cancel my order I dont want to wait anymore, everyday one day plus, just bullshit, i go with the apex pro

[upbeat berry]

https://wooting.io/support?issue=18&q=cancel

if you have a hub account make sure to put it on hold

[olive tulip]

I have the same thing. I dont know why but on PC I can See that my order is ready to pack. But on mobile we can just See Shipped To You 🙂

[buoyant solstice]

Well the other person is on Desktop, so not tied to that specifically 🙂

[junior smelt]

Also on Smartphone Same Status like him

[buoyant solstice]

You already have your status.

[junior smelt]

Ready to pack you mean?

[buoyant solstice]

yes

[junior smelt]

Ok I will wait and Hope its not the next days not shipped , I will wait until Tomorrow , then 4 days of work Are Done and the Status is still the Same , that makes me curios because of the Site from the help there Stands Max 4 days until Ship .

[buoyant solstice]

The website states no such thing. As has been explained - at length now - the warehouse has a lot of orders to pack, and it can take several days to pack an entire batch. As soon as your order is packed and shipped, you'll receive an email with tracking.

For the love of all that is holy stop fretting about this to this degree and just wait patiently for the email.

[junior smelt]

Okey but this week it should be shipped correct?

[swift gale]

Chill mal bisschen

[junior smelt]

I am but it cant be that it takes so Long to ship something , it is Not that difficult , other things Are getting shipped in 2 hrs , here 5 days or like something like that

[swift gale]

Habe mehr als zwei Monate gewartet

[buoyant solstice]

Look - When a massive container of products all arrive at the same time, that means a LOT of orders all are ready to be packed all at once. But you can't pack that many orders in a single day. And that is why you're waiting for your turn.

[junior smelt]

Yeah that is correct

But Can Anyone give me a Date until when it should go out (sometimes this welk )?

[runic oracle]

yep i finally got mine shipped

[buoyant solstice]

No.

[runic oracle]

itll be ready when its ready there are lots of orders

[junior smelt]

Yeah , the Next Status is then Pick&pack Right ?

[runic oracle]

give it a week

be patient

[junior smelt]

You mean from now or from Last Friday ?

[runic oracle]

just be patience it will come

https://tenor.com/view/star-wars-yoda-patience-sw3-gif-21070142

[teal bane]

Yo quickly my keyboard seems to be dead i just started my pc like normal and its just dead typing doesn’t work or the rgb so here i am typing on my phone bc i cant log into my pc

This has happened once or twice

[buoyant solstice]

Unplug and replug the keyboard?

[runic oracle]

works for most things lol maybe kick it

[teal bane]

Tried that any amount of time i should wait untill i plug it back in tho?

[buoyant solstice]

Does the LEDs turn on at all?

[teal bane]

Nope completely dead

[buoyant solstice]

Time to grab an emergency keyboard and factory reset the keyboard I guess.
Make a thread in #1019755933959733258 if you need more help, or reach out to customer support via the website. 🙂

[teal bane]

Bro its the second time ive needed to do this is it factory damaged or smth?

Cant i get a replacement?

[buoyant solstice]

That is something you'll have to talk with customer support about. 🙂

[teal bane]

Yeah alright thanks

[atomic brook]

ur computer has an emergency keyboard

incase if u dont have a spare

[teal bane]

How do i use that then?

[atomic brook]

settings

https://support.microsoft.com/en-us/windows/use-the-on-screen-keyboard-osk-to-type-ecbb5e08-5b4e-d8c8-f794-81dbf896267a

[teal bane]

How would i possibly enter settings if i cant even access my pc

[atomic brook]

mouse

[teal bane]

Its locked

[runic oracle]

what os you on

[teal bane]

10

[runic oracle]

settings > Ease if access > keyboard i belive

[atomic brook]

press the human logo

on the login screen

[teal bane]

I cant rlly enter settings if i cant log into the pc

[buoyant solstice]

Should be able to.

[runic oracle]

theres a easy access simble on locked screen

Note: To open the OSK from the sign-in screen, select the Ease of Access button in the lower-right corner of the sign-in screen, and then select On-Screen Keyboard.

[buoyant solstice]

It's the weird symbol with the two arrows and the dotted circle?

[teal bane]

There is but noting mentioning keyboard just sticky keys and other useless stuff

[runic oracle]

you sure it should be narator magnifier then on screen keyboard

once you click the icon

[teal bane]

Ive just gotten my old keyboard but what know im in wootility and there was an update and still nothing it says that there is no keyboard connected and ive checked if everthing is plugged in correctly

[upbeat berry]

you click help in v5 or settings -> troubleshoot in v4

[teal bane]

Im resetting it currently

[runic oracle]

i think you have a hardware issue if it wont even recognise the board

[runic oracle]

i think you will have to contact support about this https://wooting.io/support

restart your pc that might help

[unreal elk]

when I will get my money back?

[buoyant solstice]

Once a cancellation has been processed, typically within a couple of days to a week. Depends on how snappy your bank is.

[ripe atlas]

If I ordered mine a couple days ago roughly how long does it take to arrive usually

[abstract bobcat]

I haven't received my 80He yet (and I won't complain that it's taking long - everyone will certainly do their best and I'm grateful for that!) but I have a question: is it possible to transfer a 60HE wooting profile to the 80HE?

[bright jewel]

check out/website should tell you (:

[bright jewel]

yes

[heady thicket]

mine is in customs clearance for a week now lol

[gleaming dirge]

depends on where u live

[gleaming dirge]

expect to wait a week

[abstract bobcat]

just wait and be happy when it arrives

[heady thicket]

Oh yea! what switches did you get? or is it the stock ones?

[abstract bobcat]

Stock with the ghost case

[heady thicket]

I bought the 45 v2 but honestly idk, i type a lot and i dont know what switches to get, ive seen people recommend the jade pro v2 (i think thats the name) but idk where to get these from? didnt see them on the website

[wispy trellis]

new modifyers "kap generations" https://monacokeys.de/en/products/kap-generation-cherry-profile-abs-pbt-double-shot-keycap-set?srsltid=AfmBOoqVOGCh1yLB1cbPuDjczFqmTPCV3RI6Ss2HV1xbaDKALIJY0FWj SOLID realy good quality will post a picture of the fuzll set later

[heady thicket]

Anyone know where can i find good Arabic key caps?

[wispy trellis]

that will be very hard best join a dicord with fans in the arabic area ; you can find keycaps with 2nd key mods arabic like arabian night where its used as "STYLE" element

https://keysium.com/product/gmk-classic-arabic-clone-keycaps-set-grey-white-green-pbt/ <-- if original is to expen sive as example

[junior smelt]

Now that is the new Status , is that good ? And is it true that it will
Be shipped shortly ?

I am just asking this is new

[gleaming dirge]

it means it will arrive late february!

[wispy trellis]

depending how clean your order is it goes fast or is wating for parts clean=many small spare parts yes no

at least that was for my first batch the case i got it very fast

[junior smelt]

In the hub is a Datum between 15-22 Everything a joke at this Site

[junior smelt]

Yeah all Parts Are there Since last Friday

[gleaming dirge]

how fast?

[paper nimbus]

Can’t Wait

[gleaming dirge]

🤯

[wispy trellis]

1-2 days

[gleaming dirge]

wow

[junior smelt]

That would be cool for me waiting since Friday last Week

Every time ist Gets 1 day behind that is just Full Shit here

[gleaming dirge]

i have waited a week for mine and nothing has happend, it just says that everything is ready and their about to ship it lmao. I rly hope the board is good cause im definetly leaving a reveiw. Im not mad that its late, ofcourse it can be late, but im lowkey mad about the transparency. They delay it a day more everyday, instead of that they should just delay like 2 weeks from the start that would be so much better.

[buoyant solstice]

https://help.wooting.io/article/145-order-stuck-in-ready-to-pack-or-packed
We're pretty upfront and transparent about it.

[gleaming dirge]

your not supposed to be passive aggresive towards your customers

[buoyant solstice]

Nor am I.

[nova nexus]

Y'all need to reframe your perspectives. The hub estimate system very specifically includes 1-5 days of possible time in the "queued for fulfillment" stage PLUS 1-5 days of possible time in the "ready to pack" stage

[gleaming dirge]

Do you guys acctually get paid by wooting?

[nova nexus]

Yes

[violet nimbus]

Where can i get support for my 60 he ? It spams keys randomly, it started happening like a month ago

[gleaming dirge]

why are u attacking your customers 😭

[nova nexus]

https://support.wooting.io

Pointing out unreasonable expectations is not attacking

[violet nimbus]

thanks

[junior smelt]

Okey then I will say something After 5 days so in 2 days

[nova nexus]

Just sit back, relax, and let the logistics process do its thing

[violet silo]

Telling customers to "reframe their perspectives" is insulting. If your system knowingly includes 10 extra days in limbo, why isn't that clearly communicated before purchase? The frustration comes from misleading estimates, not from customers failing to understand your flawed system.

[gleaming dirge]

You havent even read what i said if you think its "unreasonable expectations" if you dont even read the customers complaint, then you arent mature enough for this job.

[nova nexus]

We provide a delivery estimate during purchase, which includes this expectation for the length of time fulfillment is expected to take

[junior smelt]

The hub says until 24 it will be there DHL expect is 2-10 days so now there Are with Today 9 days left

[gleaming dirge]

If this estimate 5 days in a row is misleading, then you cant expect your customers not to point it out.

[violet silo]

If that were true, customers wouldn’t be constantly seeing their delivery date pushed back.
Providing an estimate is meaningless if it continuously changes after purchase. If your estimate truly accounted for fulfillment times, the date wouldn’t keep shifting forward day by day. The reality is that your system gives an overly optimistic estimate to encourage sales, then slowly corrects itself afterward to avoid immediate backlash.

[junior smelt]

This says so me It is shipped , at the hub is Ready to pack.

[nova nexus]

See this is the bit where your perspective of the estimate is flawed, and I don't understand how we can communicate this in a way that makes it more clear.

You see the first day in the range of delivery estimate increasing each day, and you perceive this as a "delay" but that is simply not the case - it is a refinement of that estimate based on the fact that the shipment hasn't progressed to the next stage when a new day starts.

If the range goes from estimated delivery between the 10th and the 20th, to between the 11th and the 20th, how is that a delay? Even if that estimate goes to between the 18th and the 20th, that isn't a delay.

[violet silo]

Your argument is just wordplay to avoid accountability. The issue isn’t how you communicate estimates, it’s that your system is misleading. Customers aren’t confused; they see their delivery date pushed back one day at a time, every day. That’s not a "refinement", it’s a delay, no matter how you spin it.

If your estimates were accurate, they wouldn’t need daily adjustments. The fact that they constantly shift proves they weren’t realistic to begin with. Saying the estimate moves from the 10th-20th to the 11th-20th, and later to the 18th-20th, doesn’t change the fact that the earliest possible arrival date keeps getting postponed. That’s a delay-period.

Customers know when something takes longer than expected. Instead of arguing semantics, fix your broken system so people aren’t misled in the first place.

[gleaming dirge]

If the process can take between 1-10 days then something is flawed. You also have to be alot more transparent about the fact that it is more likely than not, that the shipment does not at all come at the very very optimistic dates that are shown the first few days. I also dont know how you have a system that can take between 1-10 days to get through a single step. and where you have no idea how long it will take i have never seen anything like that.

[buoyant solstice]

We've been over this once already, Matthis. Your order is in the process of being packed today, as shown on the hub. The other estimate is a bug, which we're working to fix. 🙂

[low token]

[gleaming dirge]

The fact that the system is flawed is also proven by every single customer complaining. And the only ones that find that this system makes sense is the employees.

[junior smelt]

Ok so you say it should go out Today ?

[buoyant solstice]

I am yet again telling you to wait patiently. Cause you're basically asking every 30mins at this point, and it is taking up a lot of staff resources.

[nova nexus]

My question to you is, if today was the 11th and the estimated delivery date range provided was from the 10th to the 20th, would you feel more or less informed about what the actual expectation you should hold is?

Or, if the system shows that your parcel still needs to ship to you and that is expected to take 3 days, then displaying an estimate of between (today+3 days) to the given maximum?

From how I read your feedback, you are literally asking for a less accurate estimate with fewer updates based on what is known. And I don't get why

[gleaming dirge]

it is the 11th btw

We ask just for the system to be more realistic and not delay it every single day.

[nova nexus]

If there are five thousands parcels to get packed, and some of them get packed and shipped on day 1 and some of them get packed and shipped on day 4, how do you propose to communicate that range of possibility, if not by including a potential range of 1-5 days for that step?

And if it is day 3 of that 1-5 day possibility, why would we "estimate" that it would take between 1-5 days if we know for a fact that this specific order has already taken 3 days in that 1-5 day range?

[gleaming dirge]

Because they should be done in order of when the customers purchased. No customer is gonna get angry over a day or two, but nothing has happend for me for 6 days which i find pretty annoying. The fact that you dont know if its gonna take 1 or 10 days is wild, and i dont even get a update about why it has taken 6 days longer than it could have. Its not realistic at all.

[nova nexus]

It's extremely inefficient to fulfill purchases in the exact order that they are purchased.

This is documented very specifically here:
https://help.wooting.io/article/81-my-pre-order-is-ready-to-ship-now-what

[distant monolith]

This people complaining about technicalities and about how within X days is miss leading…
Meanwhile white zinc V2 enthusiasts are here eating popcorn by the metric tons watching the pity drama over waiting a couple extra days…
Go work in logistics for a day and you’ll understand why even the best possible estimation system ever will fail.

I have seen orders being delayed at my job because a fulfilment center ran out of plastic wrap… how could any system in the world account for this?

Go touch grass people

[gleaming dirge]

I understand that, thats also why i said that a few days is completely normal. But waiting a week and not communicating that you dident send it of for a whole week is mind blowing.

[gleaming dirge]

Well then they should just say my package isent gonna come for a month idc i just dont wanna be mislead

[distant monolith]

Then don’t read or look at the hub and wait for your package to be sent. You’ll receive a notification from the delivery company you chose

They provide a nice to have system, that cannot account for every single possible reason of why it could be delayed… and that’s why they include a buffet, so they don’t need to account for every single possible reason…

Estimation =! Promise.

[bright jewel]

thats why there's an estimate timeframe, who says you're not gonna get it this month? thats a jump you make yourself.

[gleaming dirge]

I wish but it just so happends that alot of companies will need you to sign/confirm something. If i had just purchased and not confirmed from wooting i wouldnt even have had it proccesed yet.

[distant monolith]

I believe you receive an email about it no?

[humble cargo]

yes this keyboard is all some people seemingly have going in their lives

[bright jewel]

if you would need to confirm something, like your address for example, you would receive an email about this from us

[runic oracle]

yh lol

he has been asking about hes keyboard every 30 mins for 6 hours straight bro

[spring oar]

Just wait and relax. Spring is upon us.

Maybe play some game or watch some drama while waiting for the keyboard.

[runic oracle]

touch grass possibly

[spring oar]

Nah. Watch grass grow, flowers bloom and maybe enjoy a bar of chocolate.

[winter nebula]

I and many others received our products within the estimated window if not before. You are upset your product is late which is certainly disappointing, but accusing folks of malice isn’t going to solve it.

Watching the pot, or yelling at it, isn’t going to make it boil faster.

[atomic dawn]

What do I do when it mis ships

Kinda just happend

[runic oracle]

mis ships?

[atomic dawn]

Yeah

[runic oracle]

contact wooting support https://wooting.io/support

[atomic dawn]

Like it’s telling me it mis shipped so it knows

[atomic dawn]

k

[runic oracle]

by mis shipped you mean you recieved the wrong product i assume

[buoyant solstice]

We aren't generally informed if a shipment has an issue. You'll have to reach out to us for assistance.

[atomic dawn]

no like

[violet silo]

Just because some people received their orders on time does not mean the system isn’t flawed. The problem is not individual experiences, it’s a pattern of misleading estimates that keep shifting forward day by day. If multiple customers are experiencing this, then clearly, the system is unreliable.

That’s like saying, “Well, I didn’t get food poisoning from this restaurant, so everyone else must be exaggerating.” It’s not a valid argument.

This is not about feelings, it’s about facts. The fact is that the estimated delivery date keeps getting pushed forward daily, which means the initial estimate was unreliable. Customers aren’t accusing individuals of "malice", they’re pointing out a pattern of misleading practices that make customers feel like their order is always "almost" shipping, when in reality, it isn’t.

If your defense is “It’s not malicious, just incompetence”, that’s not exactly better. Customers are not "yelling at a pot." They are demanding clear, honest, and accurate information about something they paid for.

If the estimated delivery date keeps changing every single day, that’s not the same as a pot slowly coming to a boil. That’s like someone turning the stove on and off repeatedly and acting surprised that people are frustrated.

[atomic dawn]

it went to the wrong place

[buoyant solstice]

Again please contact support via the link further up. And be sure to contact the courier as well.

[unreal elk]

are you a lawyer? xD

[violet silo]

No, I am a gaming nerd.

[faint flame]

So long waiting it’s been 1month and couple weeks

[atomic dawn]

So it says it’s being processed there idk if that’s a good thing but I did contact wooting support

[cunning pewter]

can someone explain to me how rapid trigger affects actuation point

Let's say I have actuation point at 2mm, rapid trigger press at 0.2 and release at 0.5, how exactly it all works then?

[runic oracle]

its just when the key first registers a input

[winter nebula]

The key won't activate below 2mm (unless you turn on continuous rapid trigger)

[runic oracle]

and resets that input

[winter nebula]

Once it has activated, you need to release it >=0.5mm and press it >=0.2mm to reactivate it (assuming you're still over the activation threshold)

[cunning pewter]

it releases with 0.5mm threshold or 0.5 from the actuation point (1.5mm in case of 0.2 ap)?

[winter nebula]

If you have rapid trigger release set to 0.5mm you need to release 0.5mm from the furthest point you pressed it to have it deactivate the key. If you were at 2mm (your activation point) and released 0.5mm it would enable the key except now you're below the activation point at 1.5mm so it will not.

Unless you enable continuous rapid trigger which ignores the activation threshold once a key is triggered

[remote hatch]

Man, reading back a bit, I'm glad im not working in customer support, holy shit some people need to get a life

[buoyant solstice]

https://tenor.com/view/patrick-zen-meditation-gif-13277341

[winter nebula]

I dunno why folks think they can use humans as punching bags when they get upset

[atomic dawn]

It doesn’t effect it it’s just kinda just another actuation point but mid key press. Just so you don’t need to let it go all the way

[winter nebula]

Go get in the ring or hit a pillow 😄

[crisp bridge]

Tbh I see why they do it that way, would you prefer if they left it as is the entire 10 day window?

[fathom ether]

Can someone release my order from hold. Ive checked my address and paid.

[buoyant solstice]

Please respond back to the email you received, and someone from the support team will help assist asap.

[fathom ether]

Ive recieved an email about how long i have to wait for an awnser

[cunning pewter]

Tbh I miss my numpad, I didn't buy 2 HE because of old switches with bad opinions, if I were to get 2HE can I put like geon raws or lekkers v2 in it?

[buoyant solstice]

Sure.

[atomic dawn]

On hooting hub it says “Local Post Office Exception”

so I think it’s probably still delivering

But a little delayed

[cunning pewter]

What about the case? Is it possible/easy to disassembly the 2HE (compared to 80he)? The other thing holding me back was black plastic case

[buoyant solstice]

It's a lot of screws. The 2HE uses an older case design philosophy.

Or do like so on the 80HE.

[zealous lantern]

Anyone got any keycap tips for the 80HE

like some cool aestethic ones

[cunning pewter]

I'm using calc for work pretty often and it was much more comfortable on the numpad, also some binds for TS3/games like GTA V, went for 80 HE because that black plastic case in 2HE and old switches were a bit off-putting but yeah, I do miss numpad.

I guess my only option is getting used to not having it 😩

[buoyant solstice]

Only alternative is buying a separate numpad or something similar for your game specific keys

[brave falcon]

does the 80he come with gateron jades in a little bag

[buoyant solstice]

It doesn't come with any Jade switches - unless you specifically add a jar of them to your order. 🙂

[hollow sigil]

And I thought the white v2 zinc is what is waiting in the announcements room :/

[brave falcon]

oh ok... thanks my dude

hagd

[modest bobcat]

sup everyone, i just ordered the wooting80he in the german layout w keycaps; both in stock and it says its probably arriving from 14.2-1.3. ; Is there any chance to predict when its coming? Probably really early no?

[bright jewel]

you will get a more specific time frame once the parcel company has your order and has it scheduled for delivery (: you will receive an email about it once you can track your order

[modest bobcat]

aight thanks ❤️

[rain vale]

Hi. I wanna order this next month. Does it come with replaceable keys?

E.g. if i broke a key or smth

[buoyant solstice]

We always include a couple of spare switches.

[rain vale]

Also i wanna know if i need to choose something when i order to make it the best for fps games

I just saw the colored keys and nothing else

[winter nebula]

Choose Wooting ™️

[bright jewel]

just the kb, anything else is style/preference. but remember ;)

[rain vale]

I was thinking about that (image) haha. Thanks for the replies guys

[bright jewel]

[rain vale]

Can i see the shipping time to romania somewhere?

[buoyant solstice]

Go through the checkout. You'll be able to select a courier on the third page, and then look in the blue box on the side for a total estimate.

[cunning pewter]

Damn, I need to pay additional $50 for the frost case, so unlucky I had to get the ghost one 😦

a bit expensive for a plastic, ngl

[rain vale]

Thanks

[distant parrot]

really? if you order it with the module the bundle discount kicks in afaik

[hearty stump]

Hello there! I got myself an 80 HE. Sadly, I can't find the remap for keys like ö, ä, ü - I kinda need this..

[buoyant solstice]

You won't see those unless you set your windows keyboard language to whatever language you're used to,

https://help.wooting.io/article/166-how-to-change-windows-keyboard-layout

[hearty stump]

I can set it to german and they still won't show up.. Do I need to restart the app?

[distant parrot]

yeah, with bundle discount should be same price

[cunning pewter]

bundle discout is only when I get the module right? I already have 80 he but had to get the ghost case so I need to pay a full price for frost or is there any discount?

[buoyant solstice]

Bundle discounts are during checkout, not after.

[hearty stump]

Is it straight up impossible to bind ö, ä, ü and such to a UK layout?

[buoyant solstice]

Without various macros, alt codes or using a German keyboard language? Yes.

[hearty stump]

Hmmm macros would be an option

Does the 80HE have support for macros yet?

[buoyant solstice]

Not the kind that you need, no.

[hearty stump]

will it in the future?

[upbeat berry]

actually on windows all umlaute use 3 numbers

so dks works

leaving out the leading zero should work fine

[bright jewel]

cant you use the simple keyboard short cuts? I dont know the for UK for for ansi theyre alt + p for example

[hearty stump]

Well tbh I wouldn't know how to

[upbeat berry]

the only option besides what mansen said is using US international

then you can type " which doesnt appear as it acts as a dead key

so the next key can either combine with it or not

pressing space after a dead key makes the symbol itself appear

[bright jewel]

google is your friend https://support.google.com/chromebook/thread/264837557/how-to-type-accents-diacritics-and-special-characters-on-a-uk-keyboard?hl=en

[upbeat berry]

chrome os

[gleaming dirge]

Thats true acctually

[distant parrot]

frost case is only available with the module or separately, you cant get it prebuilt. if you order the frost case on its own it's more expensive, but if you order it alongside the module, it's the same price as a prebuilt plastic

[upbeat berry]

lol the UK windows layout lets you type accented letters on a,e,u,i,o but only accute accents

very funny uk

better view

[distant parrot]

it is pretty indeed pretty annoying

[upbeat berry]

i thought the extended one would give you other accents but no... they double down on accutes only

[bright jewel]

[upbeat berry]

now you can also put one on y and w

tbf the extended offers dead keys

so uk extended can do altgr+2 and then you press u for ü

[hearty stump]

uhhh

is that even on windows

[upbeat berry]

yes

you just have to install it as a keyboard layout

[hearty stump]

why is W11 so damn compllicated

[upbeat berry]

this is any os

cause keyboards are dumb but languages are complex

this is what the keys of any keyboard in the world look like to your pc

[hearty stump]

Wait i can't find it. Is it an external install?

[upbeat berry]

no you should just need to go to your language settings and add it as a keyboard language

to get into options you click the 3 dots behind the installed language

of course make sure your current layout is UK not US.

if its US right now use US international

[hearty stump]

Very nice ty

[thin patrol]

does anyone know if there are plans to add other polling rates other than the 1k/8k options... like 2k/4k?

[hearty stump]

Could I use DKS for that? Struggling with the config

Wondering if it's even possible

• Hold AltGr
• Press 2
• Release AltGr and 2
• Press o

[upbeat berry]

you can dks that yes

[molten knoll]

Just arrived ❤️

[runic oracle]

hope mine comes soon lets hope dpd doesnt mess it up

[dapper jetty]

My 80HE has a broken LED on the spacebar

[buoyant solstice]

There are not.

[gilded bison]

Hello, first message here but very happy to write it. I just ordered the Wooting 80he module: -Wooting 80HE Module ISO French
-Lekker switch - Linear45 (L45) v2 90 pack
-Wooting 80% PCR Plastic Case Ghost
I'm so excited to receive it, and I'll put Crystal keycaps from Steelseries.
I'll send you pictures once assembled 😀

[buoyant solstice]

[cunning pewter]

yeah I get it, it's just a shame I had to get ghost case because my old keyboard stopped working and frost will be available in April and I will need to pay that much for just a case if I want to swap

[distant parrot]

sorry to hear :(

[dim iron]

Same

[night quarry]

pray for mine

[verbal solar]

Guys can you test the Spacebar, on how it sounds? i just saw a video where it sounded really bad, and its totally different from one people bought it months ago

My question comes after seen this

https://discord.com/channels/167181566978555904/1338806732230492220

[gleaming dirge]

If any1 is ordering from DK, dm me

[bold widget]

I ordered mine and got the delivery message today

I also got the 60he+

[red heart]

Stabiliser lube settles over time and thats what happens after a few months of usage kinda no matter what

[cunning pewter]

cant he just lube it then?

[red heart]

If you want to keep it as it is stock you can just lube it again or tune the stabs

[red heart]

Yes

[vague pagoda]

SAME

[junior smelt]

Yeah all cracked , is in the hub also Status Ready to pack ?

[vague pagoda]

Yesterday i seen 14-24 february

[junior smelt]

Exact Same to me

[vague pagoda]

when i order this keyboard i choose yellow keycaps but they said i need to wait till LATE MARCH

so i switch to black keycaps

nothing that will ever change xD

[junior smelt]

LOL yeah Crazy

Me too

[sullen ruin]

https://tenor.com/view/wooting-80he-wooting80he-wooting-80he-gif-10723133596993684329

[atomic dawn]

Mine was supposed TO ARRIVE TODAY

but it got sent to the wrong place :((((((

[summer mural]

Any updates on the white zinc v2 case or still no estimate when it's ready for sale?

[cunning pewter]

did you get module or prebuild?

[atomic dawn]

prebuild

Ima call ups so to see what went wrong

[jade frigate]

Finally got it

[tiny ether]

its a bit echoey but i assume you can solve it by putting some foam in the keycap

[cunning pewter]

is that prebuild or module? 😄

looking for somene who can hook me up with a photo of keycap set

[atomic dawn]

Search it up??

Or you mean extras

[jade frigate]

Ah, it’s just a prebuilt

[cunning pewter]

yeah all the keycaps that come with module, I accidentally dropped everything and not being able to put them as it was annoys me

[remote wagon]

copied someone's profile but they have certain keys disabled like backspace and esc key. Anyone knows how i can turn those back on? to reactive those keys? Been looking for 2 days

[winter nebula]

Go to remap in Wootility and drag them back on

[main nexus]

I just ordered the keyboard, do the switches come pre-lubed?

[cunning pewter]

yeah

[main nexus]

kk thanks

[mortal mantle]

im considering buying this keyboard but im in search of more of a thocky sound like the gateron oil kings, is it possible to change to a switch like that in the future or would i need to just get a different keyboard?

[main nexus]

u could get the jade switch and manually lube it for that thockier sound

[mortal mantle]

is that an option from their site when ordering or would i have to just get the module kit and go from there?

[main nexus]

i think its all manual

[mortal mantle]

aight ty for the help

[cunning pewter]

gateron jades are actually available with module

they are like thrice the price of lekkers tho

[mortal mantle]

yeaa... i just saw that xd

its gonna be 280 euros if i customize it the way i want damn thats pretty expensive

[main nexus]

https://www.youtube.com/watch?v=ScmXK-EVHgQ

its still same switches so sound will be same

[mortal mantle]

ngl the jade hand lubed sounds really nice

[verbal solar]

hand lubed, sounds nice...

but i have never done things like that before, how difficult is it?

I ordered Friday and I will get my Wooting 80HE tomorrow. Super Happy.

[distant parrot]

not difficult just a pain in the ass

i would see how you like the stock feel before considering lubing

[gleaming dirge]

🤑

[buoyant solstice]

Yeah... expect to set aside 4-5 hours for the first lube session.

Definitely doesn't hurt to queue up some netflix or music, and clear the desk, so you can sit and zone in.

[distant parrot]

what if i recorded a full switch lubing asmr video but it's just me cursing like a sailor for like 5 hours

[winter nebula]

Prepare thy back

[verbal solar]

ohh so many hours? i thought max 30 min to 1 hour

[distant parrot]

oh man

[verbal solar]

guess, i dont want to lube anymore

[winter nebula]

If you are The Flash

[upbeat berry]

it takes 30mins to an hour if you have like.... a 30% keyboard

maybe

or if you just dunk your keyboard into a barrel full of lube

[buoyant solstice]

It took me 5½ hours to lube a 60HE the first time. Was not rushing, was doing five switches at a time.

[winter nebula]

Tony do a vid on that please.

For Valentines day ❤️

[upbeat berry]

i have lubed exactly 109 switches

never again

not even a singular switch

[nova nexus]

I just like the stock

I've lubed one switch in my life and that was plenty

[verbal solar]

i mean most of the time, i have headset on, so i wont be hearing much, but after watching videos on the difference, damn lubed sounds soo good

[winter nebula]

Do one switch, compare, then multiply the time it took by 84 (?) and see if you think it's worth it.

Not trying to dissuade you, but it does take considerable time.

Can't fully trust recordings either, they lie to you 🙂

[nova nexus]

Anybody who calculates the worth per time and decides "yes that is worth it" either does not value their time very highly or is very bad at math

[verbal solar]

why does the Wooting manufacture not do extra lubing? then

[winter nebula]

The switches they sell/provide are factory lubed

[nova nexus]

I am fully satisfied with the quantity of lube applied at the factory

[winter nebula]

Not everybody wants their switches drenched. It'd be like oversalting a meal for you.

(obligatory)

[wispy trellis]

im not religious but AMEN did it once 124 NEVER AGAIN

[nova nexus]

Clacky? Nah. Thocky? Nah. Squelchy? Now we're talking

[wispy trellis]

switching springs was easy lubing springs okay but using a brush for every single one? NO THX

[low token]

Moisty and crunchy

[upbeat berry]

i shall enlighten you with a very important factor in this... gravity

[fallen epoch]

creamy

[winter nebula]

The sound that switch made makes my spine shudder

[nova nexus]

Finger licking good

[wispy trellis]

https://www.youtube.com/watch?v=9qkcoskdhik

SPRAY LUBE THEM ALL MUHAHAHAHA

[nova nexus]

v

[wispy trellis]

well how knows maybe with HE Switches it Works ?

and what realy would work is having spare switches literly sporay lube and remove the ones who are not consistant but thats literly for the lazy ducks

[jade widget]

I did throw a bag lube on my springs but still takes ages pulling them apart and putting them back together

[wispy trellis]

not even 1/3 what lubing would take .. changed the springs to 70g but never even considert to lube

1. of they aqre excelent factory lubed
2. NO just NOOOOOOOOOO

[raw rivet]

oh wow I thought the whole thing of using HE for analog controls would be a gimmic

[fallen epoch]

me switch to geon raws, me happy, me clacky

[raw rivet]

but I just tried some 2d top down game and used wasd like analog joystick movement

and since the keys give quite a high resistnace, it actually works better than a controller

[distant parrot]

i got into analog keyboards for playing gran turismo and such on emulator, its good :p

[static sinew]

hi

[raw rivet]

the only thing I feel is missing from the wootililty is being able to toggle controller mode by swapping profile

[buoyant solstice]

Whaddya mean?

[raw rivet]

but it feels like I can just leave the keyboard on controller mode forever

I mean this setting over here

[distant parrot]

tbh i do have it on gamepad mode always to the point where i forgot it was a toggle

[raw rivet]

it's not tied to a profile, but a peripherial report yeah?

[buoyant solstice]

Gamepad mode is always on. Whether or not you're using it is up to you.

[raw rivet]

yeah I just realized, it doesn't quite matter at all

[distant parrot]

turn it off if you connect an actual controller and it causes some conflict is i guess where it matters

[buoyant solstice]

If you tied this to each profile, you'd have to get used to USB DISCONNECT SOUND, USB RECONNECT SOUND, Windows shuffling controller ports.

If you don't have analog keybinds on a profile, it isn't going to do anything.

[raw rivet]

because I was using the keyboard at work and noted no difference

I guess the only difference with enabling gamepad mode is it counts on windows as attaching a controller too

but otherwise it doesn't seem to make a difference whatsoever

think I'll just permanently leave it on gamepad enabled :)

[proper mortar]

how often do u add lube

[buoyant solstice]

Once every decade.

[proper mortar]

what?? no but rly, will the sound get different fast? or it takes a while

[meager bolt]

will take a while 😄

[upbeat narwhal]

I think the 8000Hz is not well polished now I'm flying,Because in Fornite I felt slow very slow I tried everything and my solution was to disable the 8000Hz,in case someone happens to you and wants to try it .

[lime falcon]

8k works well

probably something wrong with your system

[wispy trellis]

just curious wich color sceme do you guys use to prevent the red shine the most for a almost clean white?

i use this still a bit red though

[lime falcon]

try 200 250 230

or 200 250 250

dont remember which i was using

[wispy trellis]

200 250 230 -<wokrs better than mien thx

cant belive that it still is red though

[hazy berry]

I play Fortnite what Are the best settings

[maiden scaffold]

When I use My working software I just got my 80he it says device found and then when I go in thing. It says it’s not found

How do I fix this

[upbeat berry]

what

[lime falcon]

[hazy berry]

I com from sweden

[slender rain]

is it normal for the "track your order" screen to be blank?

[remote hatch]

I ordered in december, still waiting to be packed

[upbeat narwhal]

I'm not saying it's bad, but with other keyboards that I have I didn't feel slower when editing and when I put the keyboard at 8000 and it goes slower it was to remove the 8000 and it was solved and my components are 64GB of ram a 5800x3D and a 4070 the fact is that with other keyboard iva well it was just remove the 8000Hz and the error went away another guy the same thing happened to him was the Who told me the solution

[acoustic jasper]

https://www.youtube.com/watch?v=J5Wq5yDI_DE

[dense ridge]

is it silent hall effect switch or what?

[acoustic jasper]

yup

[dense ridge]

wow.. does it work woth wooting?

[acoustic jasper]

yes

[dense ridge]

are u sure? is it tested?

lol whats wrong with the price? 1 switch 23 usd?

are they ok ? ahaha

[acoustic jasper]

tested by AEboards themselves

[acoustic jasper]

35 switches per pack for $23usd

[queen fable]

any updates on if white plastic or white alloy 80he's are going to be produced in the near future ?

[velvet mango]

Hi

Will 80he works with android gaming usb port ? Razer v3 mini pro works

[lime falcon]

get gt80

[low token]

Dunno

[atomic brook]

whats the minimum rapid trigger ur comfortable with this?

kinda curious

[acoustic jasper]

.1mm-.2mm feels very usable since the top of the press is the heaviest

[velvet mango]

What is better optical vs he swiches?

[atomic brook]

thats actuation point tho

[lime falcon]

he

optical is outdated

[spring oar]

He he~

[lime falcon]

hehe

[velvet mango]

Thanks

[acoustic jasper]

oh well yeah .1mm rt, its pretty spammable on the bottom out too

[velvet mango]

I looking when i click i want to be soft for finger not hard

I dont care for sound click

[remote wagon]

Thanks, i got them to work except the ESC key. I probably just need to look more into it

[dim iron]

Never buying another keyboard again

[kindred mountain]

Question spilled black coffee with sugar on 80he what should I do to clean

[amber bluff]

Unplug it, take off the keycaps (clean them) find any switches that may have gotten coffee in them and clean and dry those off, if you see any coffee on the pcb use some isopropyl alcohol to clean it off test the switches, if they dont work your 80he should have came with some spare switches

For reference just some warm water is enough to clean keycaps

Drop of dishsoap if needed

For the switches dry them off, if they work fine then its all good, if there is an issue just swap it out for one of the spare switches

[kindred mountain]

Sadly custom switches, but yea basically washed electronics with isopropyl and other parts with water

Letting it dry now and ordered durock stabs since I might as well try those out now too lmao

Hopefully the rubber plate thing isn't too fricked over but water

Did seem to ruin some of the finish of the interior of my case with alcohol but luckily interior

Do u guys sell the plate stickers

[prisma fractal]

I had a problem with my superlight 2 for a while and realized it stopped when I lowered the hz on wooting 80he from 8k to 1k, is there a correlation?

[ornate pike]

wats the problem

[verbal solar]

It depends what is in stock. I want the Wooting Optimum, but that will be delivered in April I believe.

[prisma fractal]

so my superlight was on 4k polling wireless and my 80he was on 8k polling

it made my mouse act rly weird when playing games like valorant

I lowered the 80he to 1k and its back to normal

[junior smelt]

Guys One question Today just : how Long should Ready to pack be (Max days ) ?

[buoyant solstice]

Matthis...

[junior smelt]

I Said nothing the last 12 Hours man .. 😅

[distant monolith]

Between 5 minutes and 5429 hours from now.

Probably before July.

[junior smelt]

Yeah so that is a Bad answer

[buoyant solstice]

Yes - The twelve hours that the warehouse is non-operational. I swear to god if you keep this up, I will personally cancel your order out of sheer spite 😛

[distant monolith]

Don’t wake up Igor before his shift starts.

[gleaming dirge]

😭 🙏

[buoyant solstice]

(To clarify this IS a joke, but I will have to eventually moderate your constant barrage of this, because you have been told, explained and warned so, so many times now)

[junior smelt]

It s alright , I was just asking that . It is so Long in Ready to pack, I cant Imagine that this can take so Long ..

[spring oar]

its fine, mine takes like 2 week

but the keyboard is more than worth the wait

[gleaming dirge]

If you dont think about it at all it will feel alot faster

[distant monolith]

Maybe imagine that your order is not the only one? Just, imagine.

[junior smelt]

Okey I Unterstand sorry i dont Write anymore here in the Chat .

[distant monolith]

Proceeds to send one ticket every 2 hours instead…

[ornate pike]

whats ur pc specs

if ur peripherals are high end but ur pc is shit u can have some probs

[gleaming dirge]

Guys my board dident get delayed today 🤯

[distant monolith]

That guy who was crying about misleading estimates and intentional delays in shambles right now…

[earnest chasm]

Sorry to say but I am also here with Ready to pack since last Week, we bought it for much Money so we want to have it .

[distant monolith]

I bought the keyboard in September and still waiting

So keep up the good spirit and wait longer come on

[earnest chasm]

Maybe Unlucky, since last Week it is Ready in Warehouse … cant take Long so send them out ..

[winter nebula]

It can. It do.

[distant monolith]

Ask them for a job in the fulfilling center and do it yourself lmao

[distant monolith]

People think their order is the only one in the world and they must be given priority. Brother for them your order is worth close to 0… like a drop in the ocean

[buoyant solstice]

Backorder - Your products are not in stock atm, and waiting for them to arrive to the warehouse.
Ready to Pack - Your products ARE in stock, warehouse has queued your order to be packed alongside all other orders. This may take several days, especially if this is a big batch arriving all at once.
Pick and Pack - Your order has been assigned to a packer, and should be packed, labeled and out the door sometime today (or tomorrow depending on whether or not the courier swings by)

[earnest chasm]

Ok Website Stands that Ready to pack should be 1-3 days , when more orders plus 1-2 days , now we Are at 4 days so more than normal Said Tomorrow day 5 .

[ornate pike]

go to the warehouse and send it out urself ez

u simply lost the first come first serve lottery

[distant monolith]

Mansen just a quick question, you guys use a third party for fulfilment? Or do you guys have your own facilities?

[buoyant solstice]

(Also the warehouse doesn't work weekends, if that comes as a surprise to anyone)

[buoyant solstice]

Yes we do. We're not large enough to handle that globally ourselves.

[earnest chasm]

That is clear I Said Today 4th day Today .

[distant monolith]

Well there we go. Wooting is not the only costumer… so they handle things in their best interest to meet end lines and costumer demands…

People should understand this

[ornate pike]

same energy as telling a customer to go to the kitchen and cook the food themselves

[buoyant solstice]

The chefs are working as quickly as they can so to speak 😄

[distant monolith]

You are wrong unfortunately, because all they are asking you is waiting a bit longer since your steak is not the only one being cooked.

[ornate pike]

i literally have a job as a part time waiter -_-

[winter nebula]

Now I’m hungry 😭

[ornate pike]

im the pov of telling the customer

not the customer asking for their food

[buoyant solstice]

Then I'm sure you're very used to slow and busy hours 😄

[ornate pike]

logistics and f&b are similar tbh

[distant monolith]

I literally work handling fulfilment for a multinational company. Costumers always think their order is the only one ever…
Wooting gives you way more than what we do… and our costumers spend an average of 10-15k.
We only tell them, not ready yet.

[ornate pike]

both very high demand but the job themselves are pretty shit

[gleaming dirge]

Your not a nice person

[gleaming dirge]

The clothes i ordered yesterday was alot more a drop in the ocean but there already here, your point makes no sense.

[ornate pike]

dont mean to break ur bubble but ur wrong

his phrasing is also ass

[gleaming dirge]

Wdym

[hazy berry]

wooting is to expensive

80he

[ornate pike]

its gonna take a while to explain

[hazy berry]

ok

[ornate pike]

what he means is they can care less about ur package being their priority

while for ur item its already ready to be shipped upon purchase and them acknowledging the order

it also depends on the supply and demand, where supply cant keep up with the demand of the 80he

[gleaming dirge]

Mine has been ready to ship for a week now

[ornate pike]

But for ur clothes they were already made and ready to be packed/ship

[gleaming dirge]

You’re just wrong

[ornate pike]

It depends on the courier, as in u have lets say, 1 truck but the amt of stock u have to ship is like 9

u need to take multiple trips which takes multiple days

if ur gonna keep saying that we’re wrong im gonna say ur a fucking idiot like what every logistics and F&B worker wants to say

[strange wharf]

Where can I see which credit card I provided for my order?

[upbeat berry]

only in the original shopify checkout page.

we dont display this info in the hub

[gleaming dirge]

Yo calm down man idc abt shipping times gng at all. But u seriously think that after a week with my package they couldent give a more solid answer then it will ship in a 10 day period!???

[strange wharf]

So I can’t view it afterwards?

[ornate pike]

multiple people also waited this long ur not the only one lmao

[strange wharf]

I have to check that.

[distant monolith]

Correct. Your order is not isolated and maybe their way of working is only send stuff when certain amount is reached if there are pending orders.

[upbeat berry]

the original receipt you got (again) should state it

if you deleted that mail or cant find it youd have to contact us through https://support.wooting.io

[gleaming dirge]

U didnt even read what i said

[ornate pike]

why would I ur just repeating the same yap as those many other people

[gleaming dirge]

Thats the only way i could imagine, still would imagine the times were updated to be a little more realistic

[gleaming dirge]

Im not gang, idc abt wait times i only care abt transparency. But u believe whatever i couldent care less.

[distant monolith]

Update: there is still no update.
New update in 5 seconds.

Is this what you want??? Geez people

[gleaming dirge]

No gang they update legit everyday thats more than any1 could wish for. But their updates are way to optimistic and not realistic at all, which i dont like personally.

[ornate pike]

what do u want the logistics people to tell u? “Ur order takes xx time to be loaded onto the truck then shipped?”

like here the only thing u can do regardless is wait

its simply just u being impatient buddy

[buoyant solstice]

We either set estimates low but realistic for most orders, and risk the occasional order not meeting it.
Or we set it too high, and people will be surprised that it shipped two days early - which can cause issues when people are expecting it and aren't available before a set date.

Can't please everyone.

[distant monolith]

It’s clearly Wootings problem they can’t see the future. Completely unacceptable, outrageous I would say!!!

You guys need to work on your future watching capabilities to provide users with estimations, no, promises.

[ornate pike]

Simply bad optimisation!11

[distant monolith]

Sadly some people believes and thinks like this sadly…

[ornate pike]

im just following his exageratioj

[sharp flame]

oh mb im tweaking lmao

sry

[ornate pike]

its fatn

[humble cargo]

I feel like buying a wooting is the first time some people has had to wait for anything in their life and they don't understand these emotions or what to do with them

[ornate pike]

fine

[sharp flame]

true, what surprised me the most is how people seem to get more impatient the closer their order is to completion💀

[humble cargo]

you mean it won't come today, or tomorrow, or even this week? aaaaaaaaaa

am cancelling my order and reordering

why is my estimate much longer now

[distant monolith]

Nono they are clearly misleading to get more sales!! Because waiting a couple extra days is a marketing strategy!

Would love to see these people ordering a car and getting an answer of: yeah you gonna wait at least 6 months, your car does not even exists yet and has to be made

[humble cargo]

then find out they lose 50%+ of its value the first 2 years

preordering a keyboard suddenly don't seem so bad

[distant monolith]

It’s clearly a marketing strategy and they delay the car on purpose!!

Not like the company takes contracts within the hundreds of thousands or millions to produce, pack, ship and deliver the stuff.. and the longer it takes the more it costs them

[humble cargo]

one month before my car was due for delivery a parts shortage occured and it got delayed another 3 months, you should have told me this when I ordered it

[distant monolith]

They should provide you daily realistic updates about it too!

[humble cargo]

hourly*

[distant monolith]

Also, realistic means anything that benefits me. If it doesn’t, or the update means it will be delayed further then it’s not realistic and you all are liars that should burn in the hottest boiler of hell

[humble cargo]

am buying an apex pro next time

[distant monolith]

Apex pro is delivered tomorrow with Amazon.
Wooting I been waiting 8 months!!
They should learn! 🧢

[humble cargo]

just make more kbs ez

[distant monolith]

Just work more

[tight cypress]

[humble cargo]

anyways, kb when

[distant monolith]

As a white zinc V2 user… between tomorrow and November I believe

[humble cargo]

jk I've already had mine since november

[verbal solar]

I have mine, just 3 working days.

[buoyant solstice]

Please don't spam.

[sharp flame]

@gleaming dirge How can they be more
transparent? they give you a window of expected delivery, and update it when needed to be more accurate to your order?

[tight cypress]

But it's not immediately in your hands after ordering gimme GIMME GIMME

[abstract bobcat]

Well, I guess I am in the wooting gang now

[gleaming dirge]

istg u guys r just trolling atp

[small shore]

How many days did you wait after it was in the warehouse?

[distant monolith]

https://tenor.com/view/jim-halpert-face-yeah-ok-then-sure-gif-13416222

[abstract bobcat]

Friday 7th february it was on ready to ship.

[cyan oxide]

ordered last thursday and it arrived monday, so 4 days total. pretty fast considering it was shipping from netherlands to singapore

[gleaming dirge]

thats invredible considering its over the weekend

[junior smelt]

Would Hope my one would be so fast

[wooden ferry]

is the white v2 zinc case completed or is it still being figured out?

[faint flame]

How long do you guys think

[undone sage]

I don't know if my keyboard will ever be arrived, black zinc alloy case of the 80he is still in mass production even though estimated delivery is between feb 20 - march 3

Ordered in november, no batches update found

[dark karma]

Ah, mines just been shipped, very cool

[undone sage]

I just hate that there is no update on my batches after they delayed my keyboard because they switching to make the white zinc case

[sharp kestrel]

Hey guys my 80he just arrived but my backspace and some other keys dont work when i press them

Does anyone know how to fix

[buoyant solstice]

Make a thread over in #1019755933959733258 and record the issue, so people know what they're looking at. 🙂

[winter nebula]

Possible pricing error? Looks like the old L45s are priced to ~~move ~~not go anywhere.

Actually I have no idea what quantity that is. The page says it's available in 12 and 70 packs but the actual quantity is just a flat #

[tight cliff]

Seems like the old switches are priced the same for me on Wootings page

[nova nexus]

Shopify doing shopify things - the 12 pack of the L45's v1 are gonezo, so the pricing "starts" with the 70 pack

[winter nebula]

Gotcha, just seemed wacky when I saw it figured I'd give the heads up.

[nova nexus]

Appreciate it

[small swift]

Just put order in for 80he, how was the first experience for you guys once you recieved it? 😍 ( Took me 3 months to make a decision on what keyboard to buy 😆)

[remote hatch]

I have an active dhl tracking now with a status "The shipment has left origin country". It doesnt have an expected date, what can i expect? Few workdays, or can it be few weeks?

[nova nexus]

Depends on the total volume of parcels shipping to the destination country.

If it's actually DHL doing the final delivery, then it's typically pretty quick.

If the parcel was shipped via DeutschePost then it'll be exported by them but the final delivery will be made by your local postal carrier, who will receive information on the parcel (by now) and will provide you with an estimated delivery date once they have scanned it post-customs in your local country

[lime falcon]

Yeah, definitely an error. I dont see TTC Poms there

[nova nexus]

I do

[lime falcon]

You see them on your desk

[nova nexus]

I see them on the store too, but they're not active

[lime falcon]

[nova nexus]

Need at least a week more of edging before they're ready to go though

[spring oar]

waow

stop edging us!!!

[coarse crest]

Now usps needs to stop edging

[spring oar]

Trump need to stop edging Tax

[coarse crest]

I got it from milktooth so he can’t have them

My GT80 and beastx mouse will be different stories unfortunately

[hazy berry]

HOW TO FIX GAMEPAD

[low token]

Nah pay more

[hazy berry]

OF

off

[low token]

@hazy berry in wootility

[winter nebula]

Well you know why I was looking 😉

[buoyant solstice]

Damn immigrant packages.

[lime falcon]

My condolences.

[coarse crest]

Hasn’t moved since yesterday 🤓

Is not drone

[verbal solar]

they r edging me rn it said it was gonna be here yesterday and now the date changed to today 😭

[gleaming dirge]

🤯

[coarse crest]

Same

[verbal solar]

hopefully it comes sometime today or ill just call ups and ask whats going on

[coarse crest]

Tell them to deliver my pomegranates too if you get the chance

[winter nebula]

https://tenor.com/view/raccoon-eating-pomegranate-hungry-eating-starving-dinner-time-gif-14154054

You're gonna be feasting today, I just know it.

[coarse crest]

Where’d you find this picture of me

[remote hatch]

Appreciate the quick answer thanks a lot!

[dreamy hinge]

Hello guys, I ordered at last wednesday and they told me i will get it at monday, now we have wednesday now they tell me at monday what is this shit?

[verbal solar]

Just have patience with your shit!

[dreamy hinge]

stfu i dont need to be patience if this shit company telling me i will got it 2 days ago

[bright jewel]

im pretty sure we never guarantee a delivery on a specific date, we always give an estimate time frame. Don't know what your hub is telling you atm, so keep an eye on that please

[verbal solar]

This tells you everything: https://hub.wooting.io/auth/login

[dusty basin]

Now that is crazy. My sea fright was attacked by Viking Pirates but that one is something else.

[gleaming dirge]

🙁

[sharp flame]

cmon bruh

[wide harbor]

LOL

[junior smelt]

When I am at Pick and pack , will I get the Tracking number when its packed or when dhl has the Package ?

[verbal solar]

Ladies and Gentleman, I got him!

[gleaming dirge]

🔥

[verbal solar]

Thanks Wooting for the quick delivery.

This keyboard feels like a tank, super heavy. Nice build quality.

[wide harbor]

congrats

[verbal solar]

Thanks

Nice. You will love it.

[bright jewel]

when you order has been packed, you will get a tracking link but you might not be able to track right away cause it will say 'label createed' once your package has been scanned again by the postal company ready for delivery, you will see an accruate delivery time frame

[junior smelt]

Thanks , where Can I See a bill for it ?

[bright jewel]

bill?

[lime falcon]

if you mean invoice, click on your order and request invoice

[junior smelt]

Yes Thank you so much

[glass sphinx]

guys i have good news

in my professional working area experience i have experienced that the wooting 80 he can survive 1 full can of redbull spilled over it

useful info for in the future

[bright jewel]

does it have wings now?

[winter nebula]

Would you recommend we do this as well?

[outer whale]

maybe if u put red bull keycaps it will

[nocturne kettle]

Im getting ghost clicks in the function area like f11 etc and the keyboard switching profiles without me clicking anything

[night quarry]

i think that happened to mine lowkey

[prisma fractal]

3070 ti with a 12th gen

[nova nexus]

Wooting x RedbullGamingJP
https://x.com/gabagavan_/status/1727507939681083623

[shrewd cargo]

80he case from taobao, YM80, has a bunch of colors, some are e-coated, some anodised, black is sprayed. $89 before shipping and stuff

[lime falcon]

😳

[shrewd cargo]

https://item.taobao.com/item.htm?id=861282849056 link for those interested

[lime falcon]

that looks like minecraft block as a keyboard case

literally no design

just a box

for the price its fine probably

[dense ridge]

Almost 100 usd is not cheap 🙂

If it was 50 i would agree

[lime falcon]

yea no point of getting this when there is gt80

[dense ridge]

Yeah gt80 looks amazing

The only thing is that the typing angle is a little bit higher

[lime falcon]

yea its 7degree

im fine with that

[shrewd cargo]

ye pretty pricey and not that huge a jump to the gt80, minus the 3 month wait

[lime falcon]

probably after second batch gt-80 will be in stock

[coarse crest]

I guess I’m switching back to 6° to get ready lmao

[lime falcon]

lol

[coarse crest]

7 degrees is interesting

[lime falcon]

funny that it comes with a screwdriver

[coarse crest]

[lime falcon]

lol check maybe they shipped yours

it was Preparing for shipment 💀

[coarse crest]

Idk if that’s the shop app messing with me or if the in stock was real or not yesterday

Still is

The $28 2-3 day DHL shipping was weird tho

Only 1 option

[lime falcon]

I think you got lucky

yesterday it said In stock

not sure

[coarse crest]

Gonna give it a few days to see if the status changes, if it’s still preorder then I might change to silver

[lime falcon]

https://tenor.com/view/noooo-twitch-emote-twitch-emote-7tv-gif-3053074376810035456

[edgy tulip]

Hi guys, my wooting just arrived... i dont know how to start building it tho. Are there any official tutorials?

[lime falcon]

https://www.youtube.com/watch?v=LNa5wuqiFVY

[edgy tulip]

Thank you! :)

[coarse crest]

If it’s going to ship out immediately I can live with white, but I think silver will work better for other sets

[lime falcon]

you betrayed the white case church

[coarse crest]

not yet

[winter nebula]

Light some candles, get the lube out.

For the switches

Why are the police here, I didn't do nothing

[digital hearth]

keyboard

today

[dreamy hinge]

PLEASE WOOTING SEND MY KEYBOARD

[knotty spire]

does 80he come prebuilt with stuff i pick?

ah nevermind its written

[verbal solar]

https://hub.wooting.io/

[rough tapir]

Finally, pre-odered on the 2nd of january

[dreamy hinge]

loedse why youre send me this link

[verbal solar]

There you will find all info about your shipping.