#🕒│waiting_room
1 messages · Page 93 of 1
Haha did it just start shipping today?
Ah fairs not too bad
at 3 pm
12+ more days until the 80he is in my hands 💔
Reassuring to hear someone else has this issue and I'm not just twisting in the wind. I ordered the 2HE as well. Hopefully we get some good news soon
even though this isn't really wooting related, do any of you know when or if DHL is going to give me an eta?
the package has supposedly arrived in my city yesterday and they said nothing about when it'll arrive since the start, I couldn't find any info online and I don't want them to deliver it when I'm out
oh well nvm dhl support were able to fix that
Mine is coming today and I’ve been watching my phone all day
It went from 10:30-12:30 delivery to by 9pm but at least it’s in the same city as me
What is pick and pack😆
I’ve been patiently waiting for wooting to help me out with my order its been almost a month now and still no 60he i sent out a follow up email 2weeks ago regarding the subject and yet no reply so far i guess my 200$ is just gone 💀😭
Don't worry, we've got your back - just trying to catch up on tickets from over the holidays. Your's will be up soon 
fedx might be faster than ups is my assumption at this point
They started shipping from the eu welvis batch
Was worried i wouldn't get it this week but i got trolled
Some of the batch
Walvis 2 won't be shipped before next week
Oo that's weird
They are în the netherlands so maybe that's a factor too why some are faster maybe
So uh anyone help me? It was supposed to be delivered on the 6th. Expedited shipping. Yet all it has said the last week is “it’s a little late. Still in transit”
might be impacted by the fires in LA? Did you reach out to them?
Not yet but I live in FL so I didnt think that would affect it
its the same state right (where it is now and the fire) so might just thrown off their processing
Nah the fires are in cali im on the opposite side of the country lmao
But I get it. Maybe that is why
And the package was in Nevada the last update
no I dont mean you, I mean the fires in LA and your parcel in vegas ;p
Nah I gotcha maybe that is why
Still an update would be nice like yeah the fires homie
😭😭
Yup
well its 'close'
Close tho
so yeah hope everyone there is safe. And try reaching out to usps to see if they have any info for you
I’ll see. Unfortunately my phone doesn’t work rn so hopefully email does 😭
This waiting game is terrible. (Also having to wait for the order to be taken off hold by wooting)
Tell em about it
You could use a text/call app like WhatsApp or something
I’m not worried, I’m just impatient as hell.
I’m the opposite I’m patient but now worried af 💀
True true
I hope yours gets resolved fast, friend.
Ty sir
I got an upgrade from the plastic to the metal, so I had to pay the difference. So I’m just waiting on it to be taken off hold so I can see when it should be shipped.
I would definitely try WhatsApp or something of the like to try and call USPS. Sometimes it just doesn’t get scanned properly
I’ll try that ty!
I’m assuming you’re in the east coast. I also placed an order on the 4th and received it on 8th. Maybe your package got lost
I placed it on the 2nd 😭 yes in FL
my wooting 60he came today, the switch from a 30€ keyboard is insane and its worth every cent 🫣
I’m so excited
guess not
Brother mine was supposed to be the 6th
I’m just happy it’s not lost
w
Im still waiting 💔
Wooting 60he buyed on 29 December how long u will think it will take?
Hopefully it gets released soon.
what does your hub say?
Aw man, guess I'm EU-Haan now
https://media.discordapp.net/attachments/1265454093946720306/1327319362545127464/image.png
This level of transparency is amazing though
Dont post your tracking number please 
😳 @balmy crown look at this
Are order IDs personally identifiable aside from the batch name?
If you leak it your doxing yourself and it is personally identifiable
Order numbers like EUxxxxxx are regularly asked for and posted here on the Discord so they're not bad to post
For reference: #1319577564192313355 message
That’s why in my screenshot I hide with black
Yeah, that was my thinking. Entering it into the website looks to just give the batch name and prompt to log into the hub before it spits out any delivery info
But hey, the mod says jump so I hear and obey
What i was referring to was a message after yours that is now deleted. Nothing wrong with your message 
Ah I see thanks for clarifying
Had to wait 4 months for mine (will come at the end of the month hopefully)
So will take some time "bought zinc though"
how long does it usually take to ship to the uk? very exited
hub?
depends
Well, another day
what batch
Walvis 3
why th is yours arrive the next week
mine comes tomorrow
what country is yours
Germany
Was wishing it would have been packed yesterday, but kinda expecting it to happen today. Oh well, it is what it is
keep it up just a little more wait
How come my tracking doesn’t look like that
Oh right, there is no usps in Europe lmao
Is support really slow at the moment? Been waiting about 3 weeks now for a response
3 weeks sounds long but it would be just before the holidays
Ah damn congrats. Mine still stook on Ready to pack 😢 Don't think they work Saturdays either 
they work saturday but not sunday
How can you ask this question ? Mines comes tomorrow it means they work tomorrow
Oo, may be in for a small chance then
Yes
still on ready to pack ??
That is very true.
what is the estimation
Thats true its changed like 3 times now
Yes you can absolutely get your order shipped to you tomorrow
but don't expect too much
i think your kb will arrived the next weekk
Yeah, Ill jsut check tmr afternoon to see if its made any progress. Im guessing you got your email when it changed to shipped?
Not exactly
Wait
at 13.20 wooting said shipped to you
the 9
then at 19.38 dpd get the order
Ah, okay.
they give me the estimated delivery today at 5 pm
it will be tomorrow between 8am and 5 pm
idk how im that lucky
fr like legit next day
I'm guessing Monta is open from 8:00 till 17:00 tomorrow
monta ?
?
You’re already familiar with the production and assembly process of your Wooting 80HE. But there’s one crucial step that follows: fulfillment. Join Calder on a tour of the fulfillment center to see how these final steps come together.
Wooting 80HE https://wooting.io/wooting-80he
✨ Follow our socials! ✨
Discord https://discord.gg/wooting
Twitte...
Yeah, I wonder if its already been packed but just waiting for DPD to collect
Could be sitting there ready to go 
Very true
Like theres no way this is real 😭
Dpd Got some crazy smart employes
https://tenor.com/view/bh187-spongebob-patrick-star-derp-duh-gif-21500047
Bro i have to wait 3 months for my wooting
2j pr l'envoi ????
c fast asf wtf
english only in the server
i apologize
hopefully my order gets off hold by monday 🥲
Does NL fulfillment center work on Saturdays?
when did u order?
October 14th
Thats indeed what wooting mainly sells
interesting, I ordered way after and its already shipped. youd think older orders would be prioritised 🤷♂️ 🤔
Yo guys if I cancel an order will I get all the money back even from shipping and all?

@raven kelp don't cancel if it's only board it will last lifetime if you take care of it
Guess who arrived? 🥹
mine was supossed to on thursday 🙂
yes
getting really sad that my order is still on hold and cant be changed unless its from the company. 😭
Anyone know how Long the ready to pack status lasts? And how long it takes to arrive? I am from germany
Ah congrats. Cant wait for mine now
Thank you what abt you
is it still at ready to pack @balmy crown
Yeah, still at ready to pack :/
I mean I’m in doubt because I still don’t know if it’s worth all the money and I’ve seen a good amount of people with issues when they get it
your delivery was hella fast wth enjoy your keyboard
very true
it takes just 2 days
Are you in the north of france perhaps?
Ile de France
which city ?
nice

same
anybody in eu walvis 0 ? its been like that for years
I guess its taking time being checked by the control
fr 😭
Waiting for my ticket
nice
i hope mine arrives in the next few days
@full spoke
Finally
I hope.
They work on weekends?
I suppose so. It does say they are closed today. Unless its just dpd getting things ready before they pick it up.
Weird, mine's been on ready to pack since Thursday, but also thought that's because they are closed on the weekends and mine just didn't get processed before.
Yeah that was the same with mine until earlier. Im guessing yours will happen tmr.
yay
Damn all happing right now on a sunday?
😢
I hope I'll be lucky with walvis 2 fulfillment, I can't wait lol
Mini christmas in my skull right now
So my wooting has been ready to pack for like a week now will it be shipped this upcoming week?
Eu Walvis3
soon I hope
Bru when is my ticket gonna be answered 🥺🥺
does anyone might know why my tracking number is not working
Have you waited 72 hours?
i have to wait 72 hours for it to activate?
same pretty much
went for the 60
cannot bothe rwiating a month when my current keyboard is on its last crutches
did you get expedite or econ
or is that not a thing for the 80
i just went with the free shipping
oh wait no you got econ and then light got expedite
ive seen people say that they chose expedite but it said economy with their order and im pretty sure mines doing that as well
originally during the holidays it said jan 15-20th or something like that
then after christmas it changed
pretty sure im at the final stage that isnt "its delivering"
does the delivery company only shwo when its being shipped
like fedex, ups, etc
i was thinking on the 80he
but it would ONLY be for the arrow keys
imo not worth the wait since atp i can just get an arrow key keyboard or something lol
yall in usa cooked 😭
Not bad tbh
except, it also has function keys. helps out if you play any games that need those.
its not just the arrow keys.
TODAY IS THE DAY
today i stay
Eu-walvis-2 💪💪💪💪💪
Woooo i got it 🙏🙏🙏 gl to you lads
What batch
EU Walvis 2 
To everyone with EU Walvis 3 is your order also getting pushed by 1 day everyday? Last week it should get delivered 13.1-25.1 now its 17.1-25
This article describes how the delivery estimate is calculated, as well as the system's limitations. The Wooting Hub shows a date range for when your order is e
yay
I see, thank you o7
We in this together 😎😎😎
how long did it take for your parcel to be picked up by dpd after u got the first dpd email
I can’t waitt
na purple
me watching the push back date be pushed every day
wooting I’m begging you please pack my keyboard 🙏🙏
same
Also EU Walvis 2 
when did you place order?
November
makes sense
it says ready to pack since 7th
anyone else having issues with Fedex saying "on the way" but no updates or anything in days?
same bro
Been 30 days since I ordered my HE+. Was to the US and in stock when I ordered. No first scan for the package. Customer services has not responded to emails for the last 18 days. At this point I just want a refund because I’ve accepted the keyboard will not come but in order for that to be processed I need support to respond. Just kinda getting desperate…
i think mine is just a fedex issue but its refusing to give me any updates and its 5 days behind schedule currently
It goes like this: queued for fulfillment, ready to pack, pick & pack and only then gets shipped
and me sleeping while they try to deliver’it
to me today 🤡
Can't wait!
Where can u check that?
How do I get there from Wooting website?
eu wiel 2 in chile still waiting, had to pay 99 US to import the product in the country... at the end the 60he+ with the keycaps total cost 307$, what doyall think?? :/
Sorry for late reply. They sent me an email with my tracking number.
damn, that's impressive
Finallyyy
Finally i am so exicted
when yall think its gon arrive
fedex?
can u send tracking ss, just wanna see what route urs followed
dont need number
Getting it today
finally (ordered mid october, eu, in case anyone wants to know)
Mine got shipped this morning ! @left thorn
it finally came
Nothing yet 😭😭😭😭😭
But ay, in rooting for you fr 🙌🏼🙌🏼🙌🏼
What country may i ask?
Austria
Dhl?
I ordered on the 12th of october, but looking at our assigned batches you probably have a different variation of the keyboard no? isnt eu-walvis 2 different from basically basic black? and yea it got shipped via dhl
Ah you got plastic?
yup, basic black, as basic as it gets
Ahhh nice one! I see, i got the zinc black one
I think they are shipped depending on destination country and items in the order @left thorn https://help.wooting.io/article/81-my-pre-order-is-ready-to-ship-now-what
This article describes how we go about processing batch shipments, what you can expect, what actions you might need to take, and why Wooting does things a littl
I hope you’ll get yours shipped asap
Wont be long anymore for you either 🙏
Ah i see, you are prob. In the buff region right?
I’m in france yeah
Ahh nice!
eu walvis 0 update when...
it better start shipping on the 15th
hopefully
TODAY 🙏🙏🙏
how do u know 💔
Pure delusion 🤩
make it a reality
🗣Chat its happening
Walvis 3
Soon
Happy days, a journey started on the 18th of October taking its final step.
tomorrow is the day
Ordered on the 15th dec and getting delivered on the 15th Jan. A whole month isnt to bad tbf compared to some people.
ordered on 12th january for me

lol wtf fairs
gg
eu walvis 0 batch update when
fr ⤴️ 😭 🙏
it was probably in stock for them, but not for you
guys I'm starting to think it won't start shipping today :C
if so then these delays are ridiculous
from expected end of december to feburary is stupid
such is life
economy shipping my ass what are they going to strap it to an ICBM and fire it at the middle US?
Eu Walvis 2 black zinc shipped 🔥
Hoping today it gets packaged and picked up to try and have it next week 🙂
when will walvis 0 arrive to the warehouse?
i wanna confirm fulfillment as soon as it gets there
same
mine arrives on Friday
ITS HERE RAHH
Me tracking the order I placed 2 months ago
spitting facts

Gold Gold Gold, my drilla
Delivery date was January 13. Except I’m in NM and it’s still bouncing around TX 🙃. So far it’s taken this courier 3 days to go 2 hours 🥲
Me waiting for a dispatch notification
on your wooting hub
the cursed label created..
been like this for 5 days..
waiting for 2 more days so i can start worrying! :D
this worries me LOL
Most I see are people being impatient and not reading the help article
oh well, i just want to know a date so i can be in the city when it arrives :3
or an approximation
a lot of people just insta panic and be like 'OMG WHAT DOES THIS MEAN FOEWHRFEWOFBEW'
yea, i already read about it very well, i'm not in a hurry really.
EU-Walvis-0 when
It was expected to arrive today. As far as I know

Out for delivery for me! Was just in Germany, last night, then made it to Kentucky, then to my state. Thank you wooting!
It just appeared to me for confirm my address
Lfg
Guys, Walvis-0 just updated, go to the wooting website to confirm your address.
YIPPEEE
38 days waiting for this moment. It wa expected to be shipped a month ago, but it finally happened.
🫤
Same
60he+?
I LOVE YOU WOOTING

oh my god they did. they switched it to express for free and shot it over the ocean in under a day. unbelievably good guys at wooting
when did you order and what did you order?
80he on nov 30th
whatttt okkk
Maybe they expedited due to the mixup with the batches. I was originally NA-Rooster but got switched to EU-Haan
Mine is here! God she is sexy!
yes and full optimum
Good luck chonch, if you haven't got yours yet. I shared your pain!
It's here for sure. I can see the delivery van from my window
NICE!
That's why I only buy US layout nowadays. Easy to find the keycaps and the keyboard itself
finally just plugged it in! it looks and feels amazing! just have to get used to the switches. they are a little harder to press than the mechanical switches i had on my old board.
i guess i COULD get new switches, but ill try to get used to these first.
were almost there guys
Got a noti saying it’s ready to pack. Hopefully it gets shipped today. 🤞
Yay my 80he finally arrives at friday.
And there it is. Now I just have to suffer the rest of the workday staring at it before I can retire this old $20 Dell board I've had for years
God bless the logistics wizards at the Netherlands HQ for getting this out when they did
Holy shit, this is like going from an intel pentium to Ryzen 5700x3d
I was determined not to upgrade until I had the best option available
congrats! i hooked mine up a little while ago. i am really liking it and i hope you do too. feels good to type on, even in rapid trigger mode (what i am using right now).
😭 going to be a massive upgrade
That’s like going from horse drawn carriage to a chauffeured Bentley. Congrats 🎉
1 more day hopefully...
yeppy my keyboard arrives today :D
I keep refreshing dpd tracking page like it'll go any faster 
still spitting facts lmao

but it's month ago not minutes haha :p
🫡
So true I did it too Like every Hour.
Yeppy my wooting 80HE :D
Me rn
I'm doing the same. Yesterday I confirmed my address before they posted here
Man I'm about to crash out wtf is going on with USPS
I've had them deliver two random ass AliExpress packages, but my Wooting with priority mail is taking years
I am never gonna pay for "faster" delivery ever again bruh
Bruh Mines been at a sorting facility for 5 days lol I'm feening
You did expedited shipping?
No, just normal however I don't think it should be stuck in one spot for 5 days
Yeah idk what is wrong with USPS
I'm just gonna call them up and try to pick that shit up myself, have a feeling I won't get it till Monday if I don't do this
Well I call and the system just hangs up on me
That’s really valid
I think I stared at the website for 4 hours when they announced eu brug address confirmation soon
Zinc?
That seems to me that you're on drug
How did u know
;troll;
I literally just made glass grade meth like 2 hours ago (dw am joking it’s just copper sulfate crystals)
i too am currently questioning how they are gonna deliver this in 5 days
its in NL warehouse right? i live in dubai bruh
but im in walvis 0
still thats quite a long time frame, even if it gets shipped from NL
amazon takes longer for imports if they actually get it to me on the 21st
the earliest is in 5 days, doesnt mean it will def arrive then
i mean i dont expect it, but i will shit bricks if they do

Nice, you got pulled forward 2 full months
Had more buffer stock than needed, so a lucky few (based on order date) got reallocated to an earlier batch
♥️♥️♥️♥️
so i am getting mine earlier wow
was expected april 2025 first
that's crazy
Getting closer (estimate is also a day sooner now) 
Praying that they deliver to my house and not a random pickup place 
😿
Got my tracking number a few hours ago... and now I wait for next week. 
which country?
Finally!
Nice
if u in dubai longer
Soooon
me too!!! 🙌
im excited. my first legit keyboard and not these little cheap ones. lol
i had the 60he before, but the 80 is better for me.
Glad to get off my backup shitty k55
i never had a keyboard lol. i just built a gaming pc a month ago and got one of them small cheap redragon keyboards
its gonna be a BIG change for you. excited for you
nah, the base keycaps are supposedly very nice
there has only been one set of keycaps i would like, and even then theyre out of stock 🥲
Note: Only keycaps, not include a keyboard. Profile: OEM Profile Side Printed Set: 134 keys Front Printed Set: 123 keys Fitment: Front Printed Keycaps are compatible with 60%/80%/100% Standard Keyboards & Non-left shift 64/68/84/96 keyboards. Side Printed Keycaps are compatible with 60%/80%/100% Standard Keyboard
been thinkin these, but they have the front printed version as well instead of side printed like in that pic
https://drop.com/buy/drop-nephlock-gmk-kaiju-custom-keycap-se
these are what im looking at
wont even open for me
GMK kaiju
Note: Only keycaps, not include a keyboard. Profile: OEM Profile Side Printed Set: 134 keys Front Printed Set: 123 keys Fitment: Front Printed Keycaps are compatible with 60%/80%/100% Standard Keyboards & Non-left shift 64/68/84/96 keyboards. Side Printed Keycaps are compatible with 60%/80%/100% Standard Keyboard
or these front printed though
those are nice too
yeah i saw on google instead lol. those are clean
there are lots of possibilities since theyre MX Cherry
yeah thats true. just dont wanna spend 120 on keycaps if they arent solid quality
and those reviews dont say much
yeah i also looked at ceramic ones, but they're so expensive
i thought there would be more like graphic ones but there arent any design ones i like
Man wtf you are telling me if I didn't select expedited shipping they would have used UPS?
I'm considering just reordering the cause USPS fucked the package up completely, if I order another I am pretty sure it will arrive sooner than my current package
Going to be 3 business days with 0 updates now
Can I just tell them to send it back?
I've had two other packages come in through USPS, it's clear this package specifically is fucked or something
Great the module is out of stock now
nope its already out for delivery.
It's not out for delivery
And it won't be for at least Monday, since there hasn't been any updates, if it was going to be delivered they would be moving it to a closer post office at around 1-3 AM
I mean it has left the warehouse
Going to be over a week late now, I doubt they deliver it Monday and we have freezing weather coming.
What can I do? I'm just frustrated, feel like charging back and just be done with trying to buy a Wooting this has been the worst experience ever
Like I ordered in November, made a new order to get the module and now I get hit with random USPS delay/they lost my package
I dont think you can do anything. Best is to check with USPS and see whats causing the delay (youre mentioning winter/snow yourself) so it will make sense that things are being slowed down
Right now winter/snow have 0 impact on San Antonio. I think my package is lost or stolen
Thats why I said, its best to check with them, it might not be.
Your shipment is very obviously working its way to you, I don't understand what the concern is?
If you purchased expedited and it doesn't deliver within 7 days then you may request a refund on the price you paid for expedited shipping.
If you charge back the entire purchase because it's arriving later than you want, then we will absolutely contest that dispute and blacklist because that's actually ridiculous and against the terms of service outlined in your cardholder agreement between you and your bank
Idk man I doubt it's going to arrive at this point, some USPS worker probably stole it, how do I request expedited shipping refund
Via support
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
I don't understand why you think there is anything wrong at all
"USPS working probably stole it" what in the world do you base that off? That's a federal crime....
You have updates on your tracking that very clearly show it moving, getting scanned, progressing
Help me understand your mindset because I am actually baffled
I have had two random cheap packages from AliExpress get delivered
I order these after the wooting and it's economy shipping
Both went through USPS, clearly there's a real problem with the wooting one
What does that have to do with this shipment?
Different services, different parcel types, different logistics routes, different subcontractors, these are completely different on every level
It's entirely possible that your parcel was shipped with a service that isn't "expedited;" we're actively revamping how "expedited" is handled in the US and perhaps the fulfillment center made a mistake
But like... Communicate your concerns, don't jump to the nuclear option of disputing a charge
Just need to relax, keep an eye on the tracking, and enjoy the keyboard when it arrives
Stressing about something you can't change serves nobody... Unless there's actually a problem, then there's no action to take
I'm very obsessive about things and the keyboard is the missing puzzle to my setup right now, but yeah I am over reacting, getting expedited shipping refund makes me feel better though
Calm down. I am have been waiting for 6 months for my 80HE which arrives today actually... If there is anything wrong for any reason with your product once it is there, message support. Don't worry, everything will be fine! 
I honestly can't see how anyone could be disappointed with this keyboard. I received my Zinc Alloy model yesterday, and the build quality completely blew me away. I didn't know exactly what to expect, but it has far exceeded anything I could have imagined.
Finally
The only issue with owning a Wooting is the wait time... 
These switches feel incredible! I considered customizing them before it came, but honestly, I don’t feel the need to at all— they’re already perfect as is.
Dpd delivered my wooting somewhere but they don’t know where 
cooked
curious when itll ship
they are waiting for the courier to come pick it up
Might take depending on where you live for me it took like 1-2 days
even then it will take time to update and give you a tracking link
It’s going to show up, if you live in SA I would call your local USPS and see if they have your package and can get updates a different way.
Gonna go to the post office at that zip code
Have doubts it will accomplish anything but may as well try
I would call first, because it could of moved and not been scanned
From april to that month thx wooting
WHY YOU PACKING IT FOR 2 AND A HALF DAYS
If there is a backlog of orders it can take a few days before they're able to get to yours
Finally
Finallllllyyyyyyy
HEY i want to have a dot on one keys i dont find it in wootility
This? It depends on what language you have set
Same here
Mine has been like this for 12 days 
I wondered the same thing, I'm worried the person got lost at their warehouse
Norway
Mine was supposed to show up today... DHL still states it will.. But it will definitely not arrive 8 minutes before midnight... 😦
Switchy blanket waiting intensifies
ready to pack takes 1-3 days
Does DHL deliver on Saturdays? My 80He was supposed to arrive yesterday but I guess DHL had too many packages and I am not even sure if I now have to wait till Monday. I do not want to miss it by not being home...
Today is the day, my 80HE is out for delivery. 
Walvis 2 batch, if anybody is interested.
It has been created
yes
mine is comin in like 2 hrs
on dhl app
Please contact support for assistance
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
Mine is ready for fulfillment 2 weeks already, its getting delayed everyday, at first it said January 12 - January 24
Fulfillment takes at max a week if the fulfillment center is backed up. If your order has been in that state for two weeks, then there is something actively blocking it from getting shipped and you should contact our support
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
Typically we proactively find these situations and resolve them on your behalf, but when a huge number of orders get submitted at once, it can be hard to find the handful of outliers that are "in progress" but not progressing
Thanks, I sent a ticket yesterday, hopefully there is a solution
finally got mine ty wooting Team love it
LORE? 
Mine got delayed till monday 😦
shi
is it normal that it's been a week+ for my order to get packed/prepared?
I'm from the netherlands
Fulfillment takes at max a week if the fulfillment center is backed up. If your order has been in that state for two weeks, then there is something actively blocking it from getting shipped and you should contact our support
https://support.wooting.io/
Pick the category and issue you need help with, and we'll guide you through the process.
Bruh:
"Unfortunately, it was not possible to deliver the shipment today. Possible reasons: Cancellation of the delivery tour due to illness, accident, working hours exceeded. We will try the next working day."
Did submit support req its already been 3 weeks no reply

Meine wurde wieder zu wooting geschickt, weil der falsche Name auf der Klingel stand...
Oh my god? Are you sure they will not just try another day? Sending the keyboard back just because they couldn't find the name on the door is wild!
Its allready gone
How long does it usually take for ups to get the package?
Label created on the 17th, it’s been two days and no change
same here but it is the weekend so probably that
ah, yeah
Same here, I'll wait until Tomorrow
any upgate on the white v2?
The video that said that everything is essentially ready was a month ago now
Finally, placed order on december estimated early april but getting it soon
mine is still ready to pack 💔
another day, another delay, 15 days on fulfillment
Mine took 3 daus i think but idk if i may get it before wednesdau
60he+?
Hopefully getting my 60he+ module this week
80he
I’m waiting an extra day I guess, cause for some reason it from Texas(where I live) to New Jersey which is halfway across the country. :’)
your keyboard is keeping mine company 🤣
they even flew to ontario together
We better get them soon man, I moved plans
(Not complaining just upset it got pushed back and I didn’t get notified)
mine still says original delivery date. but im also not far from where it is
Yeah mine was Tuesday, and then got pushed to Wednesday. Hoping it gets moved to earlier again. That would be great
hopefully. but it is snowing up here
well dammit
when did u order yours
december
metal alloy
i had it changed over about 2 weeks ago from Plastic to Metal, and am getting it about 2 weeks earlier than the plastic
oh I see thats W
yea ima probs have to wait till around feb 4th
cooked gg
and I ordered it in late november 🤣
My anxiety doesn't allow me to think this is normal. Either they gonna update when arrive in my city already or I'll feel that something os wrong.
After 5 days of no tracking updates since being shipped, my keyboard has magically appeared in my country today! Hoping for a delivery tomorrow which would be really awesome.
It should be here between 12.20 - 13.50 today! 6 months! And now only 20 delivery stops are between my 80HE and me! 
DPD too?
Enjoy your wooting
!!
Let's gooooo
I hate this so much right now:
Mon, 20.01.2025, 13:21
Unfortunately it was not possible to deliver the shipment. The shipment will be returned to the sender.
Mon, 20.01.2025, 13:21
The recipient could not be found at the address on the consignment.
That is insane...
I had the exact same problem
was? Bruder.... go to their post office
I just called DHL. Other than: "Yes, maybe, perhaps, they will put it at a pickup station. They will just send it back." I really didn't get a good answer... And I thought they were a quality delivery service...
The question is where is that? That support basically just hang up on me.
Scheiße, good luck bro. Probably they will try to deliver again tomorrow
Same. They could try it again or put it to a pickup station so you can pick it up by yourself but no
You dont have a chance to get it back
Now you Must wait like me to geht a Message from wooting and i dont know how Long this will take
still waiting for the "Ready to pack" to change 💔
me too bro, been like this for 5-6 days ...
the closer u are to netherlands the faster they send it, thats the priority of the orders looks like
doesnt matter if u ordered it 5 months ago or 5 days ago 
damn so seems like im gonna wait extra 5+ days 
yep 
when did u order yours?
DPD don't like to update their packages. Is just "posted" and "tomorrow will be delivered" nothing between
quite early when it was about to be ready, it was mid december
ye same..
takes insane amount of waiting which is whats the worst
yea problem is how they prioritize the orders, make no sense for someone who ordered 10-5 days ago have it shipped out first before someone who ordered 1-2 months ago if its same batch 
I agree
Guys, I understand your frustrations. I ordered early December, but y'all gonna receive yours. Some people are sharing that they gonna receive mid March. More than us.
they on diff layout thats why mid march
iso layout comes late feb for black pcr so thats its march
16 days on fulfillment 
I would have contacted the customer support
For 7 days - ready to pack 🥲 what takes so long?
where u from?
Germany
why wooting i packing my keyboard for 5 days ?????
I think I know what caused it now that I took a look at the tracking page for so long!
The address 1 has an "a" at the end that somehow ended up in between address 2 and 1... So it doesn't say the correct adress it just says: <my name> a <address 2>, <address 1 without the "a">, <zip code> <state>
I explained this in the most confusing way possible but I hope it is understandable...
I called the right adress but the wrong name
I mean I did have the right address in the hub... I guess because I used the address 2 line it just somehow messed up and took the a for whatever reason and put it in the middle next to my name...
Anyways they could send it to a pickstation or smth
Stupid DHL doing stupid stuff. Why can't they just deliver it to a package station...
Exactly!
fr
Like "GoGreen" wtf is that label? Nonsense! We could find the guy let's ship it all the way back from Germany to Netherlands and then ship another package from Netherlands to Germany...
On two occasions...
This is certainly not Wootings fault and I feel a little bit bad for this rant but damn waiting 6 months and then getting such a nothing burger is insane.
Ups don’t fail me now 😭
My European mind was thinking "That's too late for this"
lool it’s 2pm here WHERE IS IT
In the US?
Canada Ya
Lucky, it’s a federal holiday today in the states so they aren’t moving packages today
mine is ready to pack since friday 😭
same
i think, finally im no longer ready to pack
it takes about 1-3 days, then about another 1-3 for the process
almost a week in total for the process to get it shipped
same bro lmao
mine 16 days and no changes
after the holidays there was a huge backlog
"Placed Sep 2024" that hurts. What layout did you got it?
If you don't mind me for asking
same 
Finally. I think they will deliver until Saturday. Monday tops
They're all shipped to BSTNDZ?!?!!?
no 

its tuesday now and still stuck on label created..
so close 🥹🥹🥹
It. Is. Awesome. Thank you. For making this product.
Actually so sad just watching it ship back from Germany to the Netherlands because the DHL guy couldn't find me... 
And now it is back in the Netherlands... 
It said it was shipped 8h ago and now its back with ready to pack wtf
Damn September 2024? 💀
If the problem were the layout I would have canceled, bought only the module without the keycaps and bought the keycaps at a local store.
Because that's Crazyy
I mean, I would love an 80HE and it is already made so I would have to wait if I wanted an 60HE probably and miss a bunch of keys 8k polling and the light bar.
how long does it take for fedex to get my package omd
well where do u live
dubai
I had it like that as well but they fcked up and delayed
YIPEE
who ordered a wooting 60he+ here?
hooray!
gg its 60he+?
80he
2 months of waiting and its now out for delivery ❗
exactly 1month after purchase and its being shipped finally
got mine aswell
ordered the optimum version, and because of the case i'll need to wait till april 😭
anyone else's order STILL stuck on label created?
Well I ordered 2, one for me and the other for mg cousin we love em 
yeah mines been on label created for almost a week, how long does this usually take?

was supposed to be delivered today, but the shipping place said it was on the way with no updates. thanks UPS
😭
nice
after it was supposed to be delivered on tuesday. lets hope its today now i guess lol
Same here. They decided to not deliver yesterday.
If they don't deliver today I'll find their warehouse and pick by myself, can't wait anymore. Knowing that is nearby makes it vene worse
Even if you show yourself, most companies don’t allow people to either enter the warehouse or receive shipments there… so you are either going to be politely dismissed or police called…
Or take your shot and try, worst case you came back empty handed I guess
I was joking. I know they don't allow.
lets goooooo
So my order is waiting for a 80% Zinc raw batch before it can ship.
But 80% Zinc raw cases seem to be in stock?
Not angry, just confused.
you maybe need to confirm your address. check your hub
That wasn't it, but that's Ok. No rush, I don't want to make a fuss.

I do
What's your order number?
you receive it when
Is it normal that the wooting Status said shipped to you but its already back to wooting?
If your parcel is returning to sender, please contact support
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
But I dont know if I get a email or how I can change my adress
Contact support via the support wizard and our team will assist you
I got a email now and it said „Place your order on hold via the Wooting Hub first, if your inquiry requires stopping your order from shipping (e.g., cancelling an order)“ if I read it correct I Need to cancle my Order?
But all I can do is request a invoice
Then you're probably too late and the order has been packed/shipped out. So what you can do now is not accept the delivery so it gets returned to us
And the status Never changed since two weeks or something
There is no way its on the way to me because it arrived that friday
I feel like its one of those no first scan scenarios
This is an overview article of all of the potential problems that can occur with shipments, along with Wooting's policies for resolving them. The moment is fina
I had Never the chance to change my address. It will be 100 per cent get sended back to you again
Im a little confused now, but like Mark said, its best to reach out to our support team and they can fully assist you
How can I get an updates on this?
It's been more than 6 months and it would be nice to get it at some point, you know? I'm in need of a keyboard
White zinc? We uploaded a video in december.
What video?
It took a bit of time, but we finally managed to pull off something great!
✨ Follow our socials! ✨
Discord https://discord.gg/wooting
Twitter https://www.twitter.com/wootingkb
Instagram https://www.instagram.com/wootingkb
Customer Support: https://www.wooting.io/support
Marketing/Press requests: marketing@wooting.io
➤ Check out our products
8...
You need to contact support, I've said that now three times...
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
Tbh I don't understand what he's saying
When I use the website, it just gives me a white page on https://wooting.io/support?issue=10
Pick the category and issue you need help with, and we'll guide you through the process.
"It might take 2-3 months... there are no set dates to give unfortunately" is probably the part of the video you're most interested in
what browser/device are you on?
Can you try clearing your cache/cookies and refresh
Brave/Chromium Mac OS
Germany?
Like I said I did
Come on, do something
I can speak german
I was asking Dylan if he is from Germany cause we had someone else who had this issue from there
Alr my bad
But please. maybe im stupid but I dont know what Else I can do
You did what you can, now wait for the CS team to get back to you
I cant hold my Order or do something Else
So someone of the Team will See this
I know your Job is Not easy with annoying people like me, but I spend much Money on that and have idea what happends rn im just scared to get lost on that Point
Dont worry! Yes someone from the team will see your message. It might also be the case that DHL suddently decides to their job and get you your package. If afterall the conclusion is that its lost, you will get a refund or a new one. But please for now, let the CS team get back to you first and then things can go from there
Okay thank you verry much
Summer 2024
Switzerland
who's your internet provider?
I really much doubt that matters
well Im asked by our website people to ask for your IPS so
could you please tell me
I can DM you but I don't wanna give out my ISP in a public chat room
Now this is what I call weird
its fine
Same!
Not every ISP is large enough, so revealing its name can effectively dox oneself. I prefer not to reveal where I live in more detail to someone who's looking. How is that weird?
So now I'll wait until the website is fixed so I can ask about my order status to get that one fixed?
No more waiting
48+ hours and no news from my tracking link, gotta wait more 💔
DMed
08/12/2024 - Order placed (expected shipping date ~15/12/2024) (expected arriving date 24 December - ~02 January)
13/12/2024 - Batch splitting announced (new expected shipping date 15/01/2025)
15/01/2025 - Walvis-0 was received at the Wooting warehouse
15/01/2025 - Confirmed the Address and Queued for Packing
16/01/2025 - Ready for Packing
17/01/2025 - E-mail with tracking info.
18/01/2025 - The courrier picked the package
22/01/2025 - Received my Wooting 80HE
You will get it soon bro trust, which shipping option did you choose?
Give me a moment because I think I have this exact label problem too. I probably reached out to Wooting support via the hub on the same day as @hallow geyser And I know for a fact that if I remember it right and I stated this in the email to Wooting or the support delio I mean that there is an "a" of the address 1 that got misplaced... And that is probably what must have caused all of this I have yet to her from Wooting and it has been 4 days since it arrived back at the sender... I don't know what to do now...
And am scared I might have to wait 6 months again...
I really do not want to have to cancel my order... I was literally a misplaced alphabetical "a" short of receiving my Wooting 80HE...
I did contact support. I am just wondering if this is just an issue for people who have a house number with a letter and then an address line 2...
Gls, it left the center
Damm gls is shipping mine, im in lithuania too...
Hopefully u can get it soon too
same goes to you man
Thank you man, gl on sonic wave bro
Are you german?
Same. I wated 2 month and now having that Problem is Crazy
We reserve units to deal with shipping and warranty concerns
idk, however long it takes
my wooting is probably at the final parcel center, and it goes straight to me then finally
yeah mine was just at lithuanias thing
How do u get this tracking link? Does it need to be read to shop phase before u revive link?
Ready to ship*
Recieve*
Tracking will only be available once it has shipped
Same, ours both will arrive at the same time
Yeah probably
I'm not waiting for a Wooting keyboard, but I am waiting on a shipment and the tracking is too funny not to share....
Origin was Houston Texas
then Cincinnati Ohio
then Eindhoven NL
then Brussels BE
then Amsterdam NL
then Brussels BE
then Eindhoven NL
then Amsterdam NL
then Cincinnati Ohio
then Leipzig DE
then Amsterdam NL
then Eindhoven NL
then Brussels BE
then Amsterdam NL
then Brussels BE
then Eindhoven NL
then Amsterdam NL
So it shuffle between NL and BE then suddenly in Ohio before teleported to Germany. Waow
wait did it get back to the USA and then the pingpong of BE and NL continued?
Sure did, crossed the ocean 3 times in as many days
omg what are they doing hahaha
WWW nice
Ha mark, you are being edged

When do you think I will receive it?
february
@undone sleet should i create another support ticket if my tracking link says its shipped to me if its not?
no, if you already created a ticket you should be good
okay but i created a ticket for the return and not for that case
ye but february 05 06 07 ?
Still waiting on a response regarding the keyboard getting shipped back by DHL due to what I think was an error on the label. It arrived back at your place on Tuesday and I submitted a request on Monday explaining the issue. How long do I have to wait for a response?
once we confirm and inspected the return parcel, cs team will reach out to you and see for the next steps (resend or refund)
wooting does this every week right?
How long does that typically take?
Im honestly not sure how often the warehouse does it
someday 
lOL
it's normal when I make a simulation of order it puts me between February 3 and 11 and in my wooting hub it puts me February 5-18 that I can receive it well before the 18 or not?
very epic dpd
my keyboard is 100km away from me 💔
w?
i wonder if they will deliver it on weekend or we will have to wait till monday
monday, pretty sure they dont deliver on the weekends
yeah i think so too
good thing the waiting will be over
Wwwwww
Don't know why you pinged me, but if you need support then contact
https://support.wooting.io
Pick the category and issue you need help with, and we'll guide you through the process.
When do you think I will receive it?
Between 05.02-22.02 I guess
february
I have a very similar issue. My package has been send back, probably because the label was slightly wrong, on Monday (20.01.) and I requested a support ticket on that day too. I am wondering when I will get a response with the ability of having it send again.
Hey guys didn't know about this thread but found out through a reddit comment so I am posting my issue here as well:
I ordered early December, when all the individual items displayed in stock status up until I payed. Then my order was marked preorder. I was assigned a batch, waiting on the frost pcr case with expected delivery 10-25 January. Then my batch changed to beloega and the expected date to 15-25 February. Yesterday my batch changed yet again. The wooting hub now says I am waiting on the lekker 60 with batch Nijlpaard, but the switches are in stock on the site, ready to ship?
The switches are a special situation highlighted in #📦│batch_updates and will be resolved in the next few days
That the frost case is on backorder is accurate though, your estimate will revert back to EU-Beloega
My bad I didn't know batch updates in discord have different posts than those on wooting hub. So they are in stock due to that buffer stock being released and the wooting hub status is just glitched and not coherent with the shop?
mine's still at mid april 😭
Mines coming tommorow🔥
Only like two or three more weeks man
My wooting arrived lets go🔥
Oh nice, hopefully mine has arrived too, just gotta get back home
It def did 100%, check ur link to see if it delivered
Just ordered 80he as replacement for the 60he. Delivery will be just on time for the new 50 series gpus 
yeah it did
the keyboard feels amazing
ordered the 80he module last week. I initially had feb, then got bumped to march, now I have mid april.
Fr that shit is getting weirder and weirder
why is my order being shipped and where is it going?
Any news on this ?
the optimum collab, whole 60he+ with everything
also with lunar new year coming these days, production will stop for a few days, but i hope thats already calculated in the shipping times 🙏
my 80he finally shipping, it had the label put on on the 24th, no news since though lol, hoping it'll arrive within the next week but i dont even have an estimated delivery time
Pascal, Fishy and me are having the same message here I guess. Mine was shipped back on the same day because of an error on the label I believe at this point... It has been a week and no response what do I do? 😭
You wait patiently for assistance via support
On the way :)
Waiting patiently for assistance by the support!
Thanks for clarifying this. I thought the three of us (so far I guess) were all kind of in limbo. Hope this gets resolved.

Sorry forgot to take off the ping 😦
how many hz is the 60he+ wooting?
1000
Hi, does anyone know what happened? I ordered an 80he iso ghost in December, I was scheduled for EU-Dolfijn-1 batch which should arrive in early April, but half an hour ago I received an e-mail that my order was ready. Is this for real, not a logistical error? I mean, I'd be really happy if it were real.
It is real
I've spent most of the day today identifying orders which can be pulled forward
Oh thank you, I'm really happy now.
Enjoy 🙂
are any of yall still waiting on the preorder 80he? with the white v2 case? 🙇🏻♀️
theres a couple
Yep
Last video they said they expect the production to start within February… which makes me believe they could be delivered around March
How long after validating my address will my package be packaged?
You'll get an email with a tracking link once it's packed.
ok
slt frro t'as payé quand ton wooting ?
PK
sa fait 1 jours que j'attend que mon wooting sois emballé j'espere qu'il sera emballé aujourd'hui
I've been waiting for 1 day for my wooting to be packed, I hope it will be packed today
Wooting 80HE Ghost case. Originally it said it would start shipment at Jan 28 and I would get it by feb 3-23 but it has shifted back a week now. There aren’t any updates to this batch so I’m wondering when It will start shipping
do i have to do anything when ups shows that clearance information is needed? or does it resolve on its own
i imagine if it wanted me to pay or do something i would've been contacted by now, but i've received no emails or calls related to this
Nvm, I see what you mean now
I assume that there's been another freight delay and it just hasn't been posted yet








