#🕒│waiting_room
1 messages · Page 67 of 1
might have to cancel my order then and order UPS...
I’m like the only person who has ran into this issue haha you’ll be fine
everyone else has got theirs with no issue, i just have to contact dpd on tuesday and then if they can’t help me i’ll have to get a replacement sent out
I see, alright. Well hopefully your wooting will arrive as soon as possible
I understand the pain you have to go through
jajajajaja
you wish it only has been a month
i meant until it delivers
i have ordered my wooting
i expect 20 days
in a normal thing, but i trust wooting can do it in 15? maybe
EVERY DAY IS WORSE
Its been 3 days now, and I still didn't get a reply, does anyone know a different email, so i can try an communicate through there, i wanted to get it as soon as possible, and my order is still on hold 🙃
I’ve had the same thing order has been moved back by 3 days T_T stuck at picking and packing
Wait till later today/Monday, they don’t check emails on the weekend but Id recommend sending another today just in case you’re worried
I might get mines tomorrow it’s in “a hub”
lucky boy
Indeed
Maybe coz of the country what country is it shipping to
Spain
just more 2 days guys
if i ordered mine like 3 weeks ago would i be getting it anytime soon 😭
sometimes I just come into this channel to reminiscint the times when i was waiting for my wooting as well
lmao
The delivery is increasing every day 
@woven snow i got it, and holy shit its smooth
Congrats
thank you
I got mine today too
The keyboard is still in warehouse right if i didnt got the tracking
yeah

Hi I bought the wooting but didn't received the confirmation email
check the spam just in case
my HE60+ arrived on saturday and i fell in love with this keyboard 
how good is it?
its awesome
the switches are nice and smooth
and the rapid trigger function blows me away. Its better then i expected
Good to hear
my 60he has been at ups for 2 weeks now...
will i be prompted to pay potential import taxes through an email
or do i have to contaxt support for that
called em tdy, maybe their not working today
Contact ur shipper
Thanks
did it work?
Meanwhile none of us are enjoying the wait. At least someone can 😦
Mine is also but idk y
8-13 after 7-13 / 9-14 now 10-15 🫡
Same!

No hope for me, I don’t even have a date and I ordered it 4 days ago
Probably normal tho
Hopefully😭
i got my date the 4th day
Mines is out for Delivery rn
🥲👍
dang im sorry for you
👍
yippe
Mm
Ayo nice
Wooting 80HE looks interesting though
thinking about getting it instead of 60HE
thoughts?
if u could wait then yeah
8k pr for an anolog linear?
fuck yeah
looks really promising man
even razer couldnt get their anolog up to 8k on their latest v3
so its gonna be better than the 60HE?
its really nice to have the extra F row and arrow keys
Bro what is the point of ordering with expedited shipping if it’s going to take the same time to get here if I used economy literally paid 200 bucks for faster shipping and its taking the same time as regular shipping please help
My expedited shipping changed to economy after being sent to courier
200 bucks for shipping?
Jesus is it coming by a private jet lol
Bro that’s what I thought
Really you paid 200 bucks
Yes
I don't belive it lol
Usd
absurd
all shipping companies have something up they ass
they are always slow, with less than acceptional service.
I paid 20 for mine lol
I decided I'll get the 60HE for now
I cant afford to pay extra money
For the 80HE
and also I dont wanna wait that long
Arrived
exciting times guys
where did you check that
that's on the wooting hub
I ordered my wooting today!!!
at the website?
yes :)
theres just 0 shot he paid 200
wow these guys are fast
i ordered my wooting yesterday
and its already on the way
did yours ship?
I've been at that for quite a while, but mine shipped like 2 hours ago
Did you order today?
did you download the shop app ?
No, there's a shop app?
ordered it yesterday at like 5am
hello guys, wanna ask what you think better PCR Plastic or Zinc Black (im new in keyboard world) just find about wooting 60 but is small to me
like the qr code you can scan to see tracking info
No I didn't, but i can track my order through the DPD website
uk based ?
yea
my order
it did but i cant see when is it going to arrive
did you try clicking on that top button
yes i did
Im pretty sure it says it takes 24-72 hours for a tracking link to resolve into a trackable shipment
exactly
Yeah so it will take 24-72 hours
yup
nice i just ordered the keyboard. not an expert in modding
neither am i haha, this is my first ever thought might as well give it a go
Nice, I dont have enough money to mod
Just want a keyboard that I can rely on for maybe a few years
i dont think it will be a huge advantage against other players but i will feel more comfortable for sure
haha my student overdraft is coming in clutch for this one
drip
got the 60he
im waiting till 80he are stable and in stock so I can give my 60he to my little brother and buy myself the 80he
careful they might just drop it outside the building
@quasi heart For real ?
probably not, but they done it before 😭
Wtf
average delivery driver
I didnt paid 200€ to not receive it
probably wont happen either

Well maybe they deliver it to my GLS depo(Slovakia)and then the local GLS courier deliver it to me
probably, if they cant find apartment they'll most likely take it to the nearest courier
Ill need to ask someone if they have any experience
If they leave it next to door its fked 
well i was in a similar situation
i just selected the option to pick the package up at the local parcel's storage to avoid risking it xd
Do you think this will get delayed?
Im not situated in cn so I would have thought they would give me update once my item was in my country
Is the wooting 60he+ goated?
You can change the GLS delivery address on their website, if you would rather want it delivered at a courrier (will most likely save you some time)
yessir
@quasi heart you mean change the adress on wooting site ?
no on gls's site
But how can i do it
In the private customer FAQ, we have explained all your questions in detail and summarized them for you at a glance. Find out now!
Ah thats actually true
Just wanna share it here as well to join the hype ❤️
where do i get my roles?
wooting hub
Your order is on pause awaiting administrative attention from us. If your order has this status for longer than 24 hours, please contact us.
my order is Pending
i'm waiting 4 days what is the problem ?
Contact support, via email.
no one response
They are getting a lot of tickets at the moment and their team isn't that big. So, all you can do is wait :)
mine arrived today at the parcel 😄
LESGOOO
just ordered mine 2s ago. been wanting one for months now, finally jumped the gun and went for it. excited & nervous
nice, it can take 3 business days to process your payment if you used sofort or klarna
thanks, i went straight for it with credit card. ETA is 10-17th may :)
I cant reset password as it says email not found.
does this mean its arrived
Yoooo
it’s been handed over to the shipping company and is on its way
no problem
Also guys is it best if I email wooting to ask for a replacement keyboard? It’s been 2 weeks since it shipped and it was all well until my tracking stopped updating on the 26th, my shipping company (DPD) is useless and provided no information on where it is and what’s going on
GUYS I HAVE NEWS
but for now we still cant see nothing
next 24h i will inform more
i replied to the automated email with a keyword yesterday night and i have no reply
did i say it wrong or is this just how long it takes
can take long due to how many emails they get
got it
anyone elses order is stuck in GLS parcel center? Mine has not moved for 4 days...
i got an email from fedex on the 1st of may saying i was getting my delivery tomorrrow and havent heard from them since
ew why buy thefull size
Probably don't like 60% or 80he
let the man enjoy his prefrence 😄
80% is the best BUT i cant wait
Mines left the parcel center but no update for almost 4 days now
I wonder if they are working hard or hardly working 🤔
Hardly working for sure, never had an EU order stay in transit for almost a week when shipping to Lithuania.
just called the DPD imports team and even they are clueless 😂 ggs
Replacement sorted! Ty to the Wooting team especially Nicky for helping me with this
@wet granite one compliment for nicky on slack please
@calm hill its for you
Same here. Ordered earphones from China and they arrived in 5 days. Plane to NL on the same day of purchase and then transported to Lithuania in 4 days
yeah idk whats going on, if this keeps up for a few days i'll contact support
I have already tried contacting Itela(GLS distributor or w/e its called in Lithuania) and they redirected me to contact seller... 🤷
i replied exactly "CUSTOMS CLEARANCE" to the automated message
is there not even an automated acknowledgment message after that?
I guess you'll have to contact wooting. They should send a replacement or atleast give you guidence.
I don't think 4 days are long enough to get any kind of answers yet sadly... looked up the contact part for GLS NL but that itself is a frikin task 😄
Yeah, same for me. I'll wait until the expected shipment date ends and if I still get 0 updates I'll try to figure stuff out. For now I guess we just have to wait.
:(((
We are in the same process
i need my num pad or i'll lose it, can't go without it
Finally got here
EU Ger
its like that since 2 days is that normal ? i order it the 2 of may
u need to go to dpd france website and input the tracking number
u can also use parcelsapp
When is wooting 80he going to be released??
Check website as it changes if you haven't ordered already
hm u may just need to wait a bit longer
yeah will get a 80HE when we get more info about it, and if its good
I think we already had enough info
well when reviews are out
8k polling
v2 switch
80% keyboard
the sad thing about the 60he is that its only 1k polling
so the 0.1ms isnt a true 0.1ms
Idk man i'll see if im gonna get the 80he
prob just gonna stick with the 60HE for now
got the 60he
will give it and get the 80he when that comes out
yuh
who said it was 0.1ms
Upgrade complete, caps were literally snapping off the ends on my old one so it was about time. 🫡
i have but there is no details about delivery
I ordered my keyboard with short shift and this arrive how i can fix it?
I am very confused
just got off the phone with DPD
they said that Wooting needs to give customs data, and that it won't be released until that happens
Me constantly looking at my order seeing if its updated 
or it will be refused
I'm just a little concerned as it's been in "transit" for about 3-4 days now, and the import/export team at DPD said that it's the supplier's (wooting) responsibility to provide the necessary data for it to be shipped
just got myn im so back
you have both in there
Thanks bro
This is only if you order now. Also, this can change which is why they say expected
DUR DUR
It would have been mentioned on your order email.
Sick i have the same just waiting the keyboard or no i have the older superlight 
What’s the diference between superlight & superlight 2 ?
Im getting that mouse soon
Just a few minor upgrades not noticable. Not worth upgrading if you have superlight og
I actually heard the sensor are worse for long time use
But not quite sure about that
should you get superlight 2 if you dont have the og?
There were a lot of good mice released in mid 2023 early 2024 but superlight is probably the safest option
Ah alright thanks
A lot of new mices are really good like Lamzu atlantis mini 4k, ninjutso sorav2, lamzu thorn, op1 8k, pulsar x2v2, hts plus 4k, beastx. But alltogether superlight 2 is a safe option if you are scared that the shape wont fit
and adding to this the Deathadder V3 Pro is really good if you like the Deathadder shape
It's an interesting mouse for sure
pre ordered 80% just a few more years and it will get here
I dont like the shape though
Oh yeah i forgot also viper v3 pro is decent i heard
sorry boss I have an urgent appointment with Mr. Woo
yup indeed the Viper also
Just got it
cant wait to try it out
i hope its better than my v2 pro
same
So does anyone know if the "Wooting Two HE" has all the same stuff for gaming as the 80he, and 60he?
oh. 😦
That is kind of disappointing. Does anyone know if they plan on updating it with the 8k polling?
they dont
Is 8k polling such a huge difference or only barely noticeable
it's a marketing gimmick
It's noticable for some people. Like high refresh rate monitors.
no human can detect submillisecond differences
That is not true. Most people can't. There are people that can.
it is true
On a mouse its very noticeable switching from 1k to 4 k was a very noticeable change but i think on a keyboard it won't be as noticable
well mouse sensors vs keyboard polling is different
Yeah ik but as for the keyboard its prolly just marketing mostly
People will still make up shi tho as always
I ordered my wooting keyboard! Anyone from the UK have an idea of delivery times??
No it's literally not possible
On a keyboard it is impossible to notice a 0.8ms difference
for the canadian people, how long did it take for your wooting to arrive?
ik that the time it takes to be delivered is different and relative to what part of canada you're in but i just want a basic expectation of when im getting my wooting
Hi
Just got ordered can't wait 😊
I'm with u too guys 🫡
May I ask when you did ordered ? And which region do you live in ?
I ordered the 21.03 and I still have no news
Can someone from <@&375234916776017933> give me an answer ? Since I see a lot of message from people in Europe already getting theirs. My order number is EU162878H
All of the stuff is arriving on Friday 😮
Hi, I ordered at yesterday(May 7) 6:05PM GMT +8
And I live in Taiwan(Asia).
Which type of product u bought ?
im waitinng for mine to arrive today
Damn…
Are these for the 60HE?
Yep
Ok I’m just not following along lol 😂 since my 80HE is scheduled for August 😭
I going back to Brasil next month day 6, I’m scared about that delayed
No actually
Hi do wooting support respond to email? I’ve ordered a 60he but it’s in transit for 4days now….. it’s literally from Netherlands to Uk it not supposed to take that long….
In the email they asked me to ‘Please reply with EXACTLY one of these key phrases’ I did then no respond 🥲
Anyone ordered here from Philippines?
i am starting to worrie
Input the tracking number onto UK dpd, the NL one is behind on updates
okkk I’ll try it later on thanks
ordered from Alaska this morning 🦾 have like 15 keyboards, been basically just spamming them because I have yet to find one I "love" using, hoping this can be the one
It probably can take that long
If they are checking stuff
hello , i bought the 60he 3 days ago when it said it would be in stock and by my location in around 14 days. now for somewhat reason it says my order is on bacckorder and in pre production??? like wtf is that ??? someone has a clue how long this is gonna take now ?
Less then week
U lucky 🤧
The support said it’s something called no first scan
waiting and waiting 🥲 everyone here waiting let’s wait tgt😂
might be a different carrier
my usps never shows a scan
because fedex handles them first
ups is so dumb they misspelled my email while taking the package and i didnt recieve the call for 14 days straight...
:c long time
Oh boy
U have it?
I think I ordered something before and it was like 19 days in transit
I got mines 2 days ago
Lucky
The funny thing is
The USPS forgot it and had to go get it after my family asked them as it was supposed to be brought.
Mine doesn't appear
I don’t think he didn’t even knew or seen it
I will reclaim tomorrow if nothing is there
It’s weird to see that honestly
I have big problem
It says my postal is invalid
Where i can speak with a manager or moderator
If you want to get in touch with wooting its email social@wooting.io
But I think you can change your shipping information in the wooting hub before a certain stage
The thing is, at start i did everything good and let me pass but now in the second page its says that 52002 is invalid
In wooting hub everything is alright
In dhl parcel not precise
We can say the delivery address is bad
Will it have different stops or should it be something direct to me?
hm that seems strange, i think you should contact dhl and maybe wooting just to be safe. if im not wrong, the shipping information in the wooting hub is what gets printed on your package
I'm worried that they don't ship to my city :c
And can't get the keyboard
I have spoken with an assistant at DHL, later I will speak with wooting and I hope everything is resolved
yep i hope your situation gets sorted out👍
Pain. All the stuff arrived except the switches 😂
how
It was 5 days for me with the weekend
i dont know, but i ordered on thursday last week, i get it today
i'm from Portugal
Hm
mine is in transit
this is gmail right?
idk what they use but you can use gmail to send wooting an email yea
bro
thats fucked up
someone have my keyboard
sorry to hear but i think best to just contact dhl and wooting, starts an investigation of some sorts
bro but i dont understand
cause, wooting says my adress correctly but dhl literally says OTHER COUNTRY
i have no idea how that is possible even to be honest, so strange
but they will help you out, customer service is quite good
wtf they say its delivered in wooting page too
Anyone know how long they take to dispatch?
<@&490097707487330305>Can u please help me, DHL says that my keyboard was sent to another address in another country, on the Wooting page it says my correct address, however on the DHL page it says a weird address and the worst thing is that it says that someone has picked up the package.
Please opena ticket with Wooting through the hub. Also, as it sounds like the address is correct from Wooting, you should contact the carrier to ask them to verify the delivery and the label.
W?
Mines been sat in transit since last thursday ggz
Same heree
EU placed on the night of 3rd
w
EU and its in Magyar already soon at home Slovakia 
Its like 3 or more hours from me but i think it will come tmrw
Bro on the tracking app the car dropping off the keyboard has been in the same spot for hours😭
W
I JUST GOT MY KEYBOARD!!!!!
damn i only placed mine like a day ago
send a pic!
Bro how do I track my order?
login here https://hub.wooting.io/auth/login
Access and edit your orders, connect your discord, and manage your Wooting account.
But it says that there are no orders
And when I tried putting the order number in and my email it says that it cannot be combined
Or cannot find a combination of email and order
did you create an account using the mail used to purchase
My order number is US87341A
also orders take up to one hour ish to sync
if it doesn’t show up til tomorrow i suppose, it could be that you made a typo during checkout. in that case its best to email wooting, include full name and shipping address in the email, they will help you out
What are their email?
didn’t notice thank you
no worries and here’s an article from wooting if you want to read https://help.wooting.io/article/83-possible-problems-during-shipping-with-solutions
This is an overview article of all of the potential problems that can occur with shipments, along with Wooting's policies for resolving them. The moment is fina
thank you brother
👍
i feel like u are staff
oh no i am just sick and bored at the moment 
i think the correct answer is
SHIPMENT SUPPORT? right
and here we go FedEx problems never ends for international shipping, bad choise of a carrier honestly, after my shipment is stuck for over 48 hours as "On the way" from NL Airport, now i am calling FedEx in Malaysia here and they say that FedEx NL didn't finish documents for the shipment and it's stuck and Wooting need to contact FedEx NL
and i will need to send an Email for Wooting and wait a response in 2 days after that wait for the issue to be solved and then wait again 3 to 5 days for delivery which will make it a lengthy unpleasant experience tbh, and noticing that shipping issue is a general complaint here and everyone is complainting about it, something has to be fixed here
at least in my case it literally got sent to other guy
daaaaaamn, we don't know yet what will happen to mine it might end up in North Korea 😂
it was supposed to arrive this friday. F 😦
but honestly it's not normal to have all of those shipping issues, need to work on shipping service, or at least give us an option to chose what carrier to use ourself
i had 0 problems
there is exceptions always, but if you review the chat here you will find over 30% of the people had problems, which is a high number for a margin of error
but how is wooting responsible for those
for my case they are kinda responsible but i am actually not blaming Wooting directly for it, but requesting to have the option to chose the carrier my self as i am the one paying for the shipping anyway.
as for international shippment only FedEx available which is the worst of all
i didnt rely on them
i got my wooting sent to a parcel in the us that then sent it to me
you mean sent to a 3rd party logistics right?
ye
still the part from Wooting to the 3rd party is decided by the carrier chosen in the order page
fedex
yup you got lucky my man in this
i mean it did took a week to get to miami but no issues
i am fine with delays, but mine is completely stuck as FedEx didn't finish the documents for international shipping something like that and they want Wooting to contact them, and they didn't inform anyone about this and they just left the parcel stuck in NL and on the Tracking page it says on the way 😂
i would never know if i didn't call FedEx customer support here in Malaysia because it's stuck for over 48 hours
weird
welcome to FedEx my friend
and the funny part i got an auto Email from Fedex with this
😂 and my parcel is stuck in NL still
sending with FedEx is a coin flip not advisable at all
hmm
the funny part is i got an order from Spain also before but through the local post offices and it took long yes, but they were accurate, and updates are frequent
but FedEx can't do this 💀
My first wooting keyboard 🥹
i think DHL is the best
DHL or UPS both are good and decent and ((honest)) 😄
and now Fedex is calling requesting something called commission invoice or something like that
yeah, so high that incluided me :c
bro they say my postal is INVALID like wtf where i am supossed to live??? in sahara or the moon
call them, as i found calls is the only thing that got me actual information
Mann I bought a keyboard and idk when is it coming
I think probably because I buy it and after I buy it and then I signed up
don't worry you are good my man, i did the same, and after a while it will show up on your account
just make sure you are registered with the same Email you entered during checkout
Well the address was messed up when I bought it. It shows Dallas and then I tried changing it
Doi put my city and my postal code?
you can fix this from the order page in your account, or better to contact Wooting
Yeah I tried contacting wooting that where my address is because I didn't know it was in Dallas
So I tried to remind them
just keep in contact with them, until you work it through as it's kinda the only way now for you
wish you the best bro
Bro I'm scared that what if they delivered at the wrong place
i think you can cancel your order still
Will it give you a refund?
i think so, but not sure of the details
but from the status of the order, it means the order is ready and packed but not yet with the shipping company
so they can still make changes
So if it says shipped to you. Are they're packing and sending it to me?
it means everything is ready and just not handed yet to the carrier
as if it's handed it will say like this
nope that's something else bro
that's the Email date
btw if it's FedEx they have this option on the tracking page , didn't try it though not sure if it works
So I put my order there
yup
yup
And my email that I created
the email was used during purchase
Wait what should I say to them
send them all of the details and explain what happened
Probably I didn't put my email after buying it
i think you need to and you can't finish the purchase without it
I put my email after I bought the keyboard
maybe i forgot, but contact Wooting is the best thing you can do
How long does it take before I can use my email from my order to make an account?
Nvm, I got it
guys ive got a question
when the order gets trackable
can you know when its exactly arriving?
no but it gives an ETA
ye
xd
im spanish
so it should be european shipping right?
i dunno im so confused
i dont know when its arriving
a si
no se yo soy de uruguay y me lo mandaron por fedex
yo puse que lo mandaran a miami y otra empresa importadora me la manda para uruguay
eso no se como es xd
A
yo directamente lo pedí que me lo mandaran a casa
porque hay libre comercio en europa
IT'S HERE
FOR SOME REASON UPS JUST GHOSTED ME
BUT IT ARRIVED NONETHELESS
how long did it take yall to dispatch after purchased?
1 day
ahh mine still says ready to pack
they’re fairly busy with orders so it may take a bit
ye im still waiting for my zaunkoenig m3k as well, its been 4-5 months now
Guys I have a question. Does Rapid Trigger work effectively when the key actuation point is set at 0.1mm ?
You seem like an Indian. I'm also Indian. My keyboard was delivered in 10 days.
yes
it doesn't work if actuation is high (and Continuous is disabled)
im acutally aussie
I mean if the actuation point is set at 0.1 mm then it's already working like a rapid trigger.
no
rapid trigger only works below the actuation point
that is the idea, to trigger without going above actuation point
I just placed my order 80he but it doesn't show on hub is it normal?
so low actuation is where rt shines
give it some time
nice ty
anyone knows how long it takes to ship to Germany?
the checkout does
I ordered on Friday and it arrived yesterday
The 60HE+ Module
How long it takes in Romania if anyone knows
Id guess not much longer. Both EU
On the dhl site it says that the planning is made
Yippee
what a big boy purchase
Oh, is the case the alumaze?
Yeah, looks great haven't even put the thing together yet
Oh, that looks good. I decided to take the TOFU tho. Are you going to do burgermount?
I'm being 100% honest here I've never built or modded a keyboard before, this is my first time doing it so I'm gonna have a play around and see what works for me, but first I'll just do a very standard get it working thing then see where I can improve
I would recommend the burger mount and wooting has a great tutorial, it’s not hard at all
And sound is improved a lot imo let’s go to #🔧│keyboard_modding
hello everyone i just buy my first woothing two he is it good ?
Yes
noice
Finally arrived 
Bro I am not going anywhere DHL is soooo complicated to find a solution
Thanks
Everytime I refresh the estimated dat e goes up 😭
i really need to talk with someone about my order, cause i am tired of all these copypaste gmails and stuff from wooting and DHlecommerce
Holy mans bout to open a retailer store
So I’m now one of you. I ordered the 60HE yesterday.
Gonna go sit by the front door 🤣
Which ceramics are they?
Hey guys so im in the US Marines and I live on base so for me its better to use a friends mailbox at his home... does someone need to be there to sign for the keyboard or will they leave it in the mailbox?
No one needs to be there to sign! Atleast for me and I live in the US. @lilac pebble
Mine was shipped through fedex and it said on the package no need to sign for it
that’s ones sell only in brazil
that’s my friend’s brand
yeah, lol
But have a normal one, in amazon
its literally the same design
but it’s a normal material
But the sound of ceramics are beautiful
just saying. the ordernummer of wooting is not trackble unlike of the postal service. its just for wooting staff
and gzz
Oh yeah lol idk I just black it out to be safe.
Thanks!
I have absolutely no need for a new keyboard, I have a custom KBD75 but after learning more about what Wooting does I am hyped.
Has anyone ever ordered a Wooting KB to Hawaii before?
plenty have
Does the shipping normally like freeze for a few days from San Fransisco?
It still says it’s in transit and it was supposed to arrive a couple of days ago
I ordered my wooting on monday this week, how long does it take with fedex shipping?
I honestly cant wait
hm
so I ordered my Wooting yesterday and it’s being packed and just now when I entered the hub and looked at my shipping information I had a typo and did only write the number of the house instead of it with a letter because there’s two houses that are only different by a letter after the number so e.g. I wrote: Somestreet 99 instead of Somestreet 99B (not an actual address). The thing is that my billing address doesn’t have this typo so I wanted to ask if I now need to contact the support or can I just let it be shipped and it’s still coming to me?
better contact them before shipping tbh
I contacted them and the automated email said I should hold my order but I can’t see any option in the hub? Do you know how to hold it?
its too late to put it on hold since its in the packing stage, probably best to contact the courier as soon as that is possible, to inform them of this
yo i just ordered Wooting 80HE
ANSI / PCR Plastic / Black and it said something about it being a pre order.... does that mean its not made yet im geuninly confused and am worried i made a mistake i need this keyboard asap i wasnt tryna pre order nothing.
and i also dont see its details in my account or nothing
Yeah that was my second thought
can i refund?
how
An overview of our policy for the Warranty/Return/Cancellation Policy
read the first 5 lines
is this the right email
i dont know can anyone confirm also how long does it take usually
really panicked if someoen can confirm id be blessed
yea its social@wooting.io correct
tysm
just use the email you used to order when contacting them, speeds up things
aight this is strange
is it normal if the tracker stays like this for 2 days?
almost 3
i mean your keyboard is being internationally delivered and it takes quite a while to travel around the world so prob yeah
+security takes a long time since its international
my order had been in transit for 4 days but it arrives tmr
it depends on what your definition of a nation is
but i mean
like some can classify a nation as a continent and some can classify it as a country
mainly country tho
both countries are part of the European Union so I always thought shipping wasnt international at all
Guys how can I track my order though it says "we can't find this combination of email and order"
i dont know man
im so confused aswell because it is supposed to take up to 5 days to ship and tomorrows the fifth day
and it hasnt updated since Tuesday
xd
just stick with the wooting hub estimate then move on to courier tracking once available. keep in mind it’s an estimate not exact delivery date
thankfully i was getting wrong information from FedEx all of this time and now it's Out for delivery, let's goo
I just ordered both the 60HE+ and the 80 and was wondering if they will come at seperate times or the same time
separate since the 80HE is a preorder
no problem 😄
Got it 😁
wots batch: neerslag
so excited! only been 3 days and it’s already about to be here
boys its happening
Damn its coming today between 12:30-15:30
Just bought the module with some custom additions so hyped
guys i need some help
2 days ago, idk if i should wait more or send other email
did i respond correctly?
i just discovered the reason why i didnt recieve my keyboard
Why
whats wrong
i ate it i was hungry
exactly
Now jokes out, I have to talk to the person who sent the package and I don't know if through Gmail
i can do it
in what channel or tag who?
order support is email only
nessie
cause the parcel hasnt been picked up by fedex
ayyy
But why are theirs so fast😫
mine just got dispatched and im waiting as well like you, the key is to be patient, im also waiting for a 340 euro carbon fiber mouse and its been 4-5 months now, just be patient bro
it happened to me aswell
can you delete this image your tracking code is showing
how long do i have to wait until i get a delivery date on my keyboard? its been on "on the way" for 2 days now so what do i do?
I had the same thing, it will update soon it’s normal for now
how long did it take for yall wooting to dispatch
hmm 2 months
i had a mate who waited 3 months
bro wtf so if i buy rn it'll take 3 months?
no
the checkout tells you how long it is
but this used to be preorder-only, never in stock
Its in stock rn probably becsuse ppl be wanting the 80he
theyve also been ramping up production
60HE sales have not gone down since the introduction of the 80HE
yessir
how long do i have to wait until my keyboard is out for delivery?
Probs check ur shipping company website
W i just got mine as well about 40 minutes ago
are u syhleti
nope
fn + 1 to 0 i think
Finally it's tracking
pls dont post pics of postal services
Mb
same
man this keyboard is insane
i love it
i feel like my val movement is waaaaay smoother
Email is the only way to get support?
Yes, social@wooting.io
Hello, I didn't order yet but I want to, I have a very specific address that I can't mention in the website forms, how should I procceed ?
this keyboard is insane i feel the difference in my movements especially, it feels way smoother.
weeeee
yeeee
how long did it take for u to get yhat mag
Deutsche Post is such a trash
The second package is still on „We received info about the package“ after 3 days (yes there was a holiday, but still 2 work days)
same w my springs, for 2 days its been ''shipment information uploaded''. The keyboard itself is coming from GLS and it's also been in transit for 2 days. just gotta be patient
Yeah, it worked with the board, that was here after 2 1/2 days
But the courier for that was DHL
ah yeah, DHL is on point.
Sitting here, waiting for me keyboard to arrive… GLS hasn’t updated me for like 3 days on where me product went 😭😭😭
Finally received mine 
ayy, looks like a big upgrade for you, you're gonna love it
Absolutely coming from loud blue switch but that keyboard was not that bad … thank you
Get mine today 😄
Boy this shit fye
I upgraded from a corsair board and already movement is so nasty responsive
got my wooting!
Have you guys buy any extender for the keyboard? It’s a bit low for me, I wish it to be higher
I WANNA PUT MY 80HE INSIDE ME SO HARD WHEN IT GETS HERE
fair enough
cant wait for my uwu to arrive (im going to play gd with it)
UWU is a dope concept
fr
Honestly the macropad market in general is pretty untapped
Had to dig around a bit for a decent pad with knobs that wasn't like $200
i just love the rapid triggers
👍
I ordered my wooting 80he....but forgot the housenumber. Did i get a response from wooting?
3 to 4 weeks as i remember
if you mean from time of "order placed"
they will ask you to confirm address once your order is ready for fullfilment
so you could edit it
how long does it take for my order to be out for delivery?
Whrd u order to
????
i miss my wooting (i never had one)
its a wooting 80he
lucky boy
also got mine today
Ordered May 8th, very happy with shipping/delivery time :)
(assuming/hoping there’s no delays)
GLS managed to update the tracking!!! 550km in 7 days! must be delivering the package with horses or something 🤷
Is GLS notoriously bad or unlucky? I hope I don’t have crazy delays considering my estimated date granted I am using UPS
We have GLS in Canada but UPS is the only option from Wooting, I’m assuming it’s common in Germany?
Can't tell. First time that my purchase is being delivered by GLS. This package is being delivered to Lithuania and in Lithuania we also have a branch of GLS. Usually they deliver packages without issues. First time for me in general that there are huge gaps for delivery tracking
Weird, I hope they pick up the pace for your sake :) sorry for assuming you were in Germany I assumed it was straight from one country to another, interesting to see it in Germany I guess they really are on horses haha
Fingers crossed we all get our new toys soon 🙏
Very soon :), as an GD, Osu! Apex and Valorant player I could not justify buying any other keyboards than a wooting if I wanted to upgrade and here I am ;)
I’m also planning on getting a Tofu60 but importing is straight up ridiculous in pricing, we’ll see once I actually get to play around with it
It is a very nice case but I am a very big fan of the tofu aesthetic
I’m thinking, I can easily sell my wooting on aftermarket for MSRP if I end up deciding I want to go the custom route.
Once I try it out and decide “yeah I wanna mod it”, would it be better for me to just order another 60HE+ module, the custom parts and sell the Wooting? I’d definitely save some money
Instead of taking it apart and having a Wooting case and keycaps I’d never end up reusing…
I have a question, so I ordered the keyboard on 5.8 by expedited shipping, and it said still ready to ship. But I received the email and it said it was already shipped. Any help 😭 it should be arrive in 2-4days right
Which carrier? Were you provided a tracking number?
Axlehire,through “Shop”
And it shows “Expected May 9”
Once it’s at the facility, it’s up to the carrier to update you. I also ordered it on the 8th and it just got to the shipping stage today. I assume they’ll update you once it’s out for delivery but likely still at their warehouse also considering it’s a Friday maybe no service during weekends who knows
Oh that’s odd
At that point I’d say contact the courrier
Where can I contact the carrier?
You have a shipping number?
Do you mean tracking code?
Here, let me DM you
Sure, ty
I just got the wooting and i realised how much i rest my hands on the keys
like i cant go 1 second without accidentally typing aaaaaaaaaaaaaaaaaaaaaaaaaaa
oh
mine shipped already hehehe
ordered a 80HE in ghost this morning, shippin to LA, CA. anyone else here on the westcoast?
Mine arriving Tuesday:)))) 60he
80he already arriving
Hi jiren can you let me know where can i also get one in india and did you pay custom charges?? also have a good day
Hi I ordered it from the official Wooting website & yes I paid custom charges.
Custom charges was paid to FedEx not Wooting.
how much did you pay for customs??
did you use Gpay or credit card coz for me non of them are working
I had to pay 12k INR as customs for ordering it here in Mumbai.
oh god
I used my dad's credit card and paid him cash.
cash for the customs??
No keyboard was purchased using credit card and customs was paid using upi
which credit card does your dad use lol coz mine doesnt work
whats the total amount did you pay for the keyboard??
You need VISA or MasterCard
I used MasterCard of ICICI Bank
MRP 14300 + 1900 FedEx (4100 if you choose UPS) + 12353 customs
Which card are you using? Your card has to be enabled for international transactions using the app or netbanking site. Check whether it's enabled or not.
i have HDFC master card and i did enabled all the transaction settings but its not working
It should work. Check properly.
If required Google how to enable international transactions for your bank
It didn't work for me also first time. Then after enabling international transactions from the app, it worked.
oh ok let me check again uumm and thanks for the info though
its showing me this
y yall dont use apple pay or g pay
there is no option for apple pay and Gpay too not working
its probably the card then
i guess so
gg
gg I have no clue why this is happening
alright im going insane its been 4 days and its still not out for delivery i cant wait anymore
@grizzled shoal u have to wait more
U have no idea how much i waited
And still I don't have it
But I have hope
the 60he ?
is 8k hz even a noticeable diff ?
No
How do you make black theme?
Idk 🤫

no one gonna talk about bros name
its vietnamese T.T
Nga is a female vietnamese name 💀
60he im waiting
isnt it ngo?
its different
im probably going to get a dark purple tofu 60 redux for my wooting
i wish they added the strap to the 80he
same
I ordered the 60he just cuz it has a strap
i was thinking of doing the same 😭
but 190 euros for the strap is a lot
I got a kinetic labs 80$ cthulhu keycaps and im getting a black&white strap from ali express
oh wait other strap will fit the 60he too?


