#helpdesk-selive

1 messages ยท Page 15 of 1

modest locust
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yeah, I'm not seeing anything in my searches

minor garnet
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this is just my hunch or what, everytime I volume up my speakers, it always feedback in OBS live, is there a way to fix it?

shy mountain
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speakers + sensitive microphone = feedback

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nothing to do with our plugin or even OBS it self - you are doing the feedback your self ๐Ÿ˜ƒ

plain sonnet
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Yeh you dont really have open speakers in range of a mic, that's how you get feed back. Either use headphones or turn everything down

torn raven
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mute...

leaden jay
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Can you not log in to OBS.Live with youtube?

shy mountain
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Its planed for a future update.

leaden jay
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Darn.

red yarrow
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Hey guys,
I was just wondering if there was a way to make user names appear the same colour in OBSLive as they do in Twitch? Or simply just select a colour at random when they join the channel. At the moment everyone new who doesn't manually set their colour appears as grey in OBSLive and it's quite difficult to distinguish between viewers at a glance.
Thanks!

analog oar
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hallo !

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is it possible to use a custom video for scene transitions ?

warm pewter
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That is not possible. Color is based on their twitch color, if they have not set a color, their name will be grey

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Yes, you can add videos to a transition, its in the transition settings

red yarrow
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Ok, thanks ๐Ÿ˜ƒ

analog oar
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how do add the custom one? and will it change scenes, or do i have to sit ready to click ?

warm pewter
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Under scene transitions, click the little settings gear

analog oar
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jupp, rename or properties. i clicked properties and it only allows me to change colour

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:/

warm pewter
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click the plus sign, add a stinger, options will be in the properties for that

analog oar
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yes! thanks man! another question, i added a Follower goal thingy, but it aint showing the correct amount of followers

warm pewter
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Activity feed > widget data > Goals, or from the Overlay Editor > Data > Goals

analog oar
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can i get sound on the transition ?or will that only hear in twitch maybe?

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hmm, the current scene is supposed to fade away as the transition starts, now it just cuts

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got the sound working. now just the fade left!

trim trench
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Hello everyone! I'm having a weird issue with the sound of my notifications in OBSLive. Occasionally, a notification will make the sound two or three times instead of just once. The notification doesn't pop up on screen multiple times, it just makes the sound multiple times. It'll usually be about a second or two apart between sounds. I double checked within the overlay on StreamElements and ran test notifications in the overlay editor, and the sound should only be occurring once. Thoughts?

deep birchBOT
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@trim trench Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

trim trench
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Oooo, that may be it. Thanks!

dry sphinx
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Also that would not be related to the OBS.Live Plugin. Only OBS Studio which other questions not about the plugin is best in #helpdesk-twitch ๐Ÿ™‚

trim trench
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I don't recall if I had the issue before installing the plug-in so that's why I thought about posting here :)

dry sphinx
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No worries! The more you know. SEheart

pine star
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Can someone teach me how do I make my overlay and gameplay show up in stream

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I dont know anything

dry sphinx
warm pewter
pine star
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What does invalid path or connection url mean

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hello?

steel mural
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counterquestion: What are you trying to do? (Streaming/Recording)

pine star
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Streaming

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Sorry if it was a silly question, I just dont know anything

steel mural
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Can you show me a screenshot of the Settings > Stream window? Please keep your stream key hidden

pine star
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and what is stream key?

steel mural
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Okay. So you didn't set up anything?

pine star
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no

steel mural
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Well then there's the problem. You can't stream to twitch/youtube if nothing is set up. How should OBS know to which channel it has to stream?

pine star
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it was automatically set up on twitch

steel mural
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Yes but OBS still doesn't know your channel.

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@twilit venture do you guys have any quick start guides for streaming to a particular platform or should I link something from us OBS guys?

twilit venture
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i think not really . if so its just twitch

steel mural
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For Twitch I have this:

A stream key is a unique string that is used to identify your account to a streaming service. You can usually find it in your profile settings for the service you're looking to stream to. Make sure not to share it with anyone! Twitch's stream key can be found in your dashboard, here: http://www.twitch.tv/broadcast/dashboard/streamkey

pine star
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Thanks!

analog oar
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still having a transition problem. how to i make it fade ?

jovial sky
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How to put the music on obs without hearing it but the viewers hear it?

analog oar
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nah thats ok, i like the sound. but i want the scenes to fade, not cut.. ?

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the visual

warm pewter
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You are using a stinger, you have not control over anything like that, as the video is played in the transition

jovial sky
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for me ?

warm pewter
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no

analog oar
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oh..

jovial sky
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How to put the music on obs without hearing it but the viewers hear it?

warm pewter
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for the audio, you need to route the audio to a source that you are capturing with OBS, but not listening to

analog oar
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well thanks for the halp anyways (:

jovial sky
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How to put the music on obs without hearing it but the viewers hear it?

warm pewter
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please stop spamming your question, I already responded to you, you will need to route your audio

jovial sky
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ok sry

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i dont see that

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i think it not for me

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I can do that how for the source

warm pewter
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its not that simple, its not just an option you select. You need to route your audio sources with either a software mixer, hardware mixer, of if you are on the latest Windows 10, you can route audio with that.

jovial sky
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u can help me for make this ?

warm pewter
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Setting up something like this is not something I will be able to walk you through, and does not relate to our services. Your best options would be to either research the subject, or asking in the OBS Discord

deep birchBOT
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@jovial sky For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

jovial sky
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ok

rugged quail
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is there a window that will let me run the audio requests through stream elements live? or do I have to keep that open in a browser?

reef breach
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you mean like media requests?

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i think the Streamelements Ground Control appliction can help with that

ancient zodiac
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@rugged quail The webpage is best because the ground control application isnt updated to work 100% with the new media request

balmy kernel
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Im trying to download a overlay and i am able to but not all the images
what to do

ancient zodiac
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Downloading assests from overlays is against our terms of service and I would highly advise against it.

balmy kernel
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there is litterally a tutorial on how to do it how can it not be allowed

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maybe i explained in a bad way

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it even says 14948 using this theme

ancient zodiac
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Explain your issue then. If you're wanting to use a theme, you hit the create button, enter a name, and the overlays will show up in your my overlays tab on the site. then you can customize it further or grab the link and use it in obs as a browser source

balmy kernel
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does it work on streamlabs?

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because that's what im using

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and yes what you just explained me is what i am trying to do

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All I need to know for now is if it work's on streamlabs, and if it does do i just have to add browser source for then to copy the link in there

warm pewter
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To use our overlays, you add it as a browser source, they should work with any broadcasting software that supports a browser source. Also, this channel, is specifically for support with our OBS plugin, OBS.Live. For general support with our services, like overlays, you should use #helpdesk-twitch or #helpdesk-youtube depending on your platform.

rugged quail
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gotcha, thank you @ancient zodiac ๐Ÿ˜ƒ

quaint holly
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What is obs.live

warm pewter
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a plugin for OBS Studio

ancient zodiac
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!obslive

deep birchBOT
placid fjord
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So i'm not sure if this is the right place, but i'm sorta new to streamelements. Figured i would give it a try over streamlabs and also found this "obs live". My question would be, can i import my scenes and sources from slobs to this somehow? Would HATE to re-add everything manually.

shy mountain
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Unfortunately, SLOBS uses their own format for overlay, so those can't be imported over to us. OBS.Live is just a plugin for OBS Studio that adds activity feed, chat and renaming of our bot.

placid fjord
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I don't use any of their own premade overlays or alerts. I got my own things, but i assume those cant be exported and transfered either?

shy mountain
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If they were added to SL's alert box, we can import it via the import tool, but if it was added via SLOBS' overlay manager, then we can't import those.

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If you still have the files, then you can easily add them to our overlay editor's media gallery, when you change images of the alert widget.

placid fjord
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Hmm, I'll have to look around. Thanks

upbeat berry
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can someone explain streamelements

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super moderator

shy mountain
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We provide service for a streamer to track their alerts

upbeat berry
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vs regular moderator

deep birchBOT
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@upbeat berry
Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
400 - __VIP __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

shy mountain
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In short, moderator is basiscally your chat mod, a super mod has more commands available to them

daring bramble
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hey all can you help me because i dont have browser source in my add source options why that?

shy mountain
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Its jsut called "Browser"

daring bramble
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dont have browser

shy mountain
daring bramble
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did the same step but in my options i havent browser so i cant continue

shy mountain
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What OBS version are you using?

daring bramble
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22.0.2

shy mountain
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You might need to reinstall OBS then, but run the installer as admin

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It seems it didn't install its browser plugin

daring bramble
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ok i try that thanks so much

daring bramble
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@โ—˜KeiZar get it thank you

shy mountain
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๐Ÿ‘

rugged quail
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Hello. How can I test an alert through obs live?

shy mountain
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You can replay an old alert from the activity feed, but testing alerts is best done from the overlay editor

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bottom left - bell icon

rugged quail
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Ooooh I gotcha

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Thanks

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Couldn't find that dang bell icon. Thank you again.

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I need code

deep birchBOT
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@rugged quail The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

bright bone
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Obs.live for Mac????

warm pewter
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Its Windows only for now

bright bone
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Ok thanks @warm pewter

steady pewter
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Hey! Could someone help me out? I have an issue with OBS Live and streaming csgo

zinc lark
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@steady pewter what issue are you seeing?

steady pewter
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Well actually CS:GO is not the only game. Whenever I try to make a new gamecapture for like CS:GO it will just show a black screen

zinc lark
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ah, that is likely because the game company itself has put in blocks to the way that OBS grabs the game capture as it has been linked to cheats. You should be able to capture using a Window Capture

fickle moth
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does obs live work with youtube streaming?

sinful flint
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Not currently

fickle moth
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Is there an ETA on when it might work?

sinful flint
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No ETA

fickle moth
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I usually stream on Twitch, but I have a larger following on Youtube so I'm gonna give it a shot

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cause twitch feels dead

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I can't even get affiliate, that's how bad it is

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:(

rugged quail
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how do you restore the chat window ? ๐Ÿ˜‚

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i clicked a name in chat and it just went to twitch in the chat window.. i expected it to open a chrome tab

shy mountain
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On the top left of the widget window

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there is a refresh widget button

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@rugged quail

rugged quail
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it just reloads the twitch page. like i hit f5 in chrome

shy mountain
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click that button

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or it didn't work?

rugged quail
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i did

shy mountain
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What if you click on "Streamelements" on top and the click chat and then click it again?

rugged quail
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no change

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maybe if i restart obs

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but live right now ๐Ÿ˜›

shy mountain
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last resort - click on logout and then login again

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this should not stop your stream

rugged quail
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that did it!

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thanks for the help

shy mountain
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Worth a try to see if the other options would work.

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If I don't forget and if I have time, I will see if I can reproduce this issue tomorrow and report it the devs for a fix or maybe on monday.

rugged quail
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yeah. Maybe make it so when you click a user name it opens the browser ๐Ÿ˜›

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oooh ๐Ÿ˜ฎ

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awesome

shy mountain
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It should not open any page there

rugged quail
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๐Ÿ˜ฎ

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oh! must have had a bug than

shy mountain
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I think I may know how to reproduce it, but I can't at the moment.

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its 11:50PM for me and was moving apartments today - so if I have time tomorrow I will try and reproduce it and report it tmrw or monday.

rugged quail
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Sure thing thanks

versed rain
warm pewter
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Your GPU is being overloaded, your 970 seems unable to handle the 1080P/60 FPS output 23:48:34.943: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 1513 (25.6%)

versed rain
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have been streaming with nvec b4 on 720p but now i change processor to an 17:n and it started to lag :S

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i7*

warm pewter
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That does not matter. You have it set to 1080p/60 FPS, and your GPU cant handle it

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your CPU is doing the encoding, but the GPU will always render the canvas before sending it to the encoder, and your 970 is not able to handle the workload

versed rain
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ahh okok, so an upgrade to the gpu will solve the problem, or lower the settings to 720

warm pewter
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yes

zinc lark
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either will work, both is better xD

wanton brook
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he actually did stream with nvec 720p60fps before this. and now he changed to stream with ONLY cpu. Why whould that affect his gpu so hard? :/

warm pewter
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I already explained that

wanton brook
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didnt read

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that

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sorry ill read now

warm pewter
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the GPU always renders the canvas, and sends that to the encoder

zinc lark
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The 970 is 2 generations old, so the power behind it is smaller. Plus, the GPU has to render games alongside the canvas (and overlays, etc), which are then sent to the CPU to be encoded

wanton brook
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yeah i know that, but the thing is he have ONLY changed cpu encoding ๐Ÿ˜›

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instead of nvec

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what am i missing ๐Ÿ˜›

warm pewter
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that does not change anything

zinc lark
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all that changes is the final step

wanton brook
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but his stream worked smoothless before he changed

warm pewter
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regardless of the encoder, the GPU will need to render the canvas, and he has now set it to 1080p/60 FPS

zinc lark
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1080p is a MASSIVE amount more to encode

warm pewter
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the 970 cant handle that workload

wanton brook
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so u mean he had only 1080 30fps before?

zinc lark
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you said before he did 720P|60

wanton brook
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yeah on stream

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nnot kanvas

warm pewter
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The current log, clearly shows that the stream is set to 1080p 60 FPS 23:55:40.779: fps_num: 60 23:55:40.779: fps_den: 1 23:55:40.779: width: 1920 23:55:40.779: height: 1080

zinc lark
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video settings reset:
23:45:22.822: base resolution: 1920x1080
23:45:22.822: output resolution: 1920x1080

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also in the log

wanton brook
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WTF

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oh ill try help him sec ๐Ÿ˜›

zinc lark
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lol

wanton brook
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oh he told the log was before i told him to change

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he will send new log

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thanks for helping guys, means alot

zinc lark
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what game is he playing as well

wanton brook
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fortnite

versed rain
warm pewter
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The log will not tell us anything until the stream or recording end

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if you are streaming now, you will want to go to View > Stats, to see what is happening

versed rain
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okk i'll try another one then ๐Ÿ˜ƒ

warm pewter
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shows nothing. OBS generates a log each time its launched. If you do a recording or stream, it will log more information about all the frames rendered. This log has no stream or recording information, this is just from OBS being launched/running

versed rain
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so if i send u the realktime log while im streming would u be able to see anything from that?

warm pewter
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no, not until it ended. if you are live you need to use View > Stats to see where the problem is

versed rain
warm pewter
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still your GPU, whatever you are trying to stream, your GPU simply cant handle it 01:08:54.897: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 6935 (43.5%)

versed rain
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okok ty for the help : )

warm pewter
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what are you trying to stream? Best things to try are limiting frame rate, or using vsync, lowering in game settings, or using resolution scaling (if supported)

versed rain
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streaming fortnite ๐Ÿ˜› have been streaming it before with a worse processor, soi thought it would be smoother now since invec not is used more ๐Ÿ˜›

warm pewter
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so, with nvenc it is all done on the gpu, and nvidia has done a good enough job with that series (improving every gen, with RTX being best) that the gpu can better manage the workload. When you use x264 encoding you run a higher risk of the canvas renderer, and other gpu work fighting for resources, with the renderer usually losing that fight. That is why you will need to try to limit the gpu more, especially with how the UE4 engine can render frames. With games like fortnite, you will usually get getter results with limiting the frame rate, or using vsync. Also with that gen of cards, there will be some games that simply wont play nice with OBS. I know, I have an x2700 and a 980 using x264 720/60, and desperately want to upgrade my gpu.

wise needle
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why doesn't a tier 2 sub show in my feed ?

nova scaffold
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@wise needle can you give me your twitch name so i can check?

wise needle
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cobbigamer

nova scaffold
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@wise needle you only have 2 activities, 1 donation and 1 cheer 2 hours ago, we have no subscribers on your account. do you see the sub in the twitch dashboard?

wise needle
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ye i saw it on streamlabs anyway but not on streamelements

nova scaffold
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can you give me some data from the twitch dashboard? since subs are events coming from twitch, we can check the data.

wise needle
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im gonna check

nova scaffold
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@wise needle you can give me a screenshot via DM if you want

calm sandal
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Hey i need help ASSAP

zinc lark
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@calm sandal you would need explain your issue if you want help

calm sandal
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Nvm im not using teh software anymore alerts dont work and donations dont work

rugged quail
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Hey does anyone know how to add Xbox Live Party audio? I have a spliiter but it doesn't seem to be working. PM me please

zinc lark
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@calm sandal can you explain more? Or did you figure things out

calm sandal
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No im just not using it anymore becuase the donations and alerts werent working with youtube

zinc lark
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Ok. We could work out what the issue was, if you wanted. It works for plenty of other people

calm sandal
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I got it working with streamlabs already so nah, it was just too much of a hassle like the person tried to donate but it said it wwent through but wasnt sent with the paypals and stuff

zinc lark
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thats weird. If it said it went through paypal (in your email, and trasnaction showing in your paypal history), that is something we need to know about so we can track down the bug

calm sandal
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I mean that is all i know, nothing showed pomn p[aypal or email

zinc lark
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to me, that means the transaction was never completed.

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If it went through, they should be able to produce a transaction ID, and we could trace it that way

fickle pecan
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Hello! Is there any way to add a new module in OBS.Live to see the viewer list? So I would like to have the chat, the activity feed and the viewer list... is that possible?

outer willow
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is there away to have the media request on obs without opening ground control

shy mountain
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@outer willow This is planned for next update.

outer willow
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awesome

deep birchBOT
shy mountain
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@fickle pecan If you want, you can toss that in the ideas board.

fickle pecan
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uh oh, I'll do that!

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Thanks!

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@shy mountain another user has already suggested that and it says "Completed" with 2 votes. Does that means it'll be implemented in the future?

shy mountain
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What you want is a separate window to show the viewer list

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what you most likely found is the normal viewer list

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Which to an extent, needs a different implementation

fickle pecan
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yeah you're right, thanks

cosmic nebula
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Hey can anyone explain me how the media request works?

ionic monolith
cosmic nebula
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Got it to work Thanks!

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Will obs.live get the media section too?

nova geode
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Yes, Media request control is planned for OBS.live but no ETA yet on when that will be @cosmic nebula

cosmic nebula
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Ok perfect! โค

outer willow
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is there a plan to add a stream deck to the new phone app?

nova geode
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I dont think so, as I cant even think of a way to connect the streamdeck to a phone

outer willow
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streams labs did it

nova geode
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Are you talking about the elgato streamdeck?

outer willow
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No there's a app for your phone that connect to your computer so you can have a stream deck for free

nova geode
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The fire app from SE is a streaming app for irl streams.

outer willow
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That's what I've read but the streamlabs phone app has the irl streaming and another function is a stream deck

nova geode
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A function like that may be added later, tho I dont know if it is planned. Right now the app is for irl streaming only and in closed beta.

outer willow
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They are calling it a remote but it works the same as a stream deck

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And ok^

forest palm
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trying to open the "bot and tipping setup" but it's been loading like this for a while now, any fixes?

plain sonnet
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have you imported the actual SE webpage into obs?

twilit venture
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@forest palm restart the application maybe?

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If not click on the "StreamElements" tab on the upper right and relog please

forest palm
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tried restarting a few times, no avail.

twilit venture
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And reloging?

forest palm
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ok think I got it, needed to relog. thanks guys

twilit venture
forest palm
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question: will there be the option to log into youtube instead of twitch soon?

twilit venture
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@forest palm at some point sure. But not right now

forest palm
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ok

coral lark
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does this channel apply to streamlabs obs too or just the original obs?

plain sonnet
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no streamlabs here

dry sphinx
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OBS.Studio only.

coral lark
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okay

rugged quail
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How do I get the chat and alert windows bundled up against the main video window? It was like that on default before but now I can't seem to do it anymore.

dry sphinx
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You click & drag the gray bar for "Chat" & "Activity Feed".

rugged quail
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Right I did that but it doesn't allow me to automatically fit it next to the video window.

dry sphinx
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Weird ๐Ÿค” Try logging out by clicking 'Streamelements' -> 'logout' & try signing back in.

rugged quail
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Yeah it only allows me to automatically fit them at the top as shown

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Doesn't let me reposition them next to the video window

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Any other work around?

dry sphinx
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Signing out & signing back in did not work?

rugged quail
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It did not work

dry sphinx
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Hm. On your Display settings on your computer (Not OBS). Is it 1920x1080?

rugged quail
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Yes

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Oh wait, nevermind

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I fixed it

dry sphinx
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What was the fix?

inner hatch
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Does the skip alert hotkey not support function keys above 12 like F17?

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I've bound it successfully, but it doesn't seem to trigger when F17 is sent

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Ah okay, I opened up the OBS native hotkeys screen to check it wasn't conflicting and saw that it has a bind in there too, which was F17. After closing the hotkey menu it's working correctly now.

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Perhaps it needed that to confirm it?

tulip hamlet
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Glad to hear it's working.

versed rain
versed rain
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no one here? ๐Ÿ˜ฆ

tulip hamlet
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That's a bit out of my personal expertise.

versed rain
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ahh :/ should i try again tomrorrow? ๐Ÿ˜ƒ

vernal bloom
#

@versed rain have you tried streaming at 30FPS?

versed rain
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nah havent tried that :/

steel mural
#

Are you limiting the frames in fortnite?

versed rain
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160fps

tulip hamlet
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Lower that to 60.

steel mural
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If it works with limiting them to 60, you can go up slowly until the rendering lag appears again. Or you can try to lower the quality settings too.

versed rain
#

ok, it's wierd since im fully capped at160 fps all the time in game but on stream im loosing a few frames :S

#

i'll try to lower fps tomorrow and se what happens ๐Ÿ˜ƒ

steel mural
#

That's a normal behavior. OBS is a bit more sensitive than games are.

versed rain
#

ahh okey , we'll se what happens tomorrow ๐Ÿ˜ƒ

wanton brook
#

Any guide how to get custom bot name trough obs live? Didnt find it before i went to work ๐Ÿ˜ i use ground control now atm. But would like to use obs live option instead ^^

tulip hamlet
#

Click the menu in the top left of the activity feed, then go to stream settings.

wanton brook
#

Oh i see. Thanks mate! โค

gaunt bronze
#

hey so im trying to set up a simple gif/audio to pop up on the stream one time that i personally can either trigger via hotkey in obs live or possibly a command in chat, havent some issues so far with the audio actually playing. any would would be appreciated

tulip hamlet
#

You can do this with a stream store item and a store redemption widget in your overlay.

gaunt bronze
#

ok ill check that out see if i can figure it out thanks a lot ๐Ÿ˜ƒ

rugged quail
#

how do i get my overlay to fit the obs live ? everytime i try to put the link in the obs section it gets super enlarged

#

and wont fit when i try to turn the scaling down

deep birchBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

rugged quail
#

didnt work

#

its still super enlarged

tulip hamlet
#

Ctrl+F

rugged quail
#

that worked thank you โค

valid turtle
#

currently experiencing a problem where OBS.Live is always staying on top

#

absolutely infuriating, has anyone experienced this?

shy mountain
#

Check and see if youi have this option on.

valid turtle
#

@shy mountain that was the first thing i looked at and it's currently unchecked

#

toggled it even though it had been unchecked and then restarted my client and pc

#

still happening

#

File > Always On Top

#

๐Ÿคฆ

#

i'm an idiot please ignor

shy mountain
#

You and me both

valid turtle
#

good lord that has eben a headache

shy mountain
#

i forget the top bar of options exists

valid turtle
#

it should....be moved lol

shy mountain
#

and always jump to the Settings button first

valid turtle
#

idk how i clicked that

#

thank you anyways ๐Ÿ‘

shy mountain
#

Its what we are here for - to bash our heads together and learn new stuff pepeD

outer willow
#

i tryed to contact obs about this but no one has answered me for a while now how do i make it so scene 1 have desktop audio is on and scene 2 has it off just but switching scenes

shy mountain
#

I don't think that is possible

#

Your best bet is to wait for OBS Support to ask you, as this is not related to OBS.Live

quasi snow
#

I really don't think that is possible with OBS without you manually changing the sound inputs each time

outer willow
#

alright thank you

shy mountain
#

Its better to ask Jessica to elaborate or if she can provide you with a video on how to do this.

shy mountain
#

@spark parrot Usually when you add a webcam to a new scene

#

the previous source needs to shutdown

#

in order to show in the new scene any video.

spark parrot
#

oooh ok. that might be it

shy mountain
#

So a work around is, to actually right click the working webcam source, click copy then in the new scene, right click anywhere, then click paste.

spark parrot
#

thank you, will try that

daring patio
#

is obs.live just a plugin ? or ist it the new name for slobs

steel mural
#

SL = StreamLabs. This here is StreamElements

#

OBS.Live is just a plugin from StreamElements for the normal OBS Studio ๐Ÿ˜„

wise needle
#

Can you use streamlabels with streamelements alertbox?

warm pewter
#

We have tons of different label widgets, its separate from the alert widget though, but they could all be in the same overlay

wise needle
#

Streamelements is not picking up alerts like hosts subs so i wondered if you just replace it with streamlabels ๐Ÿค—

warm pewter
#

!hosts

deep birchBOT
#

Due to recent changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All manual host events (0 hosts included and if filter set to 0)
  • All auto host events with at least 1 viewer
warm pewter
#

!share

deep birchBOT
wise needle
#

I know this but well i guess i figure something out thx ๐Ÿค—

signal radish
#

i accidentally clicked on the x for the chatbox and now i cant get it back up can someone please help me?

dry sphinx
brave briar
#

Hi, I canโ€™t seem to have songrequests play in my stream and I donโ€™t know why. When we type !when in the chat, it says that the song is currently playing...?

signal radish
#

thx so much

dry sphinx
#

The default command is !sr <enter name or URL from Youtube>

twilit venture
#

@brave briar do you have mediarequest open?

#

aka playing in the "Activity feed" section?

brave briar
#

@twilit venture yes I did

twilit venture
#

so you hear the song request?

brave briar
#

@twilit venture nop thatโ€™s the thing

#

When we type !when after making a !sr request it tells us itโ€™s playing right now but we donโ€™t hear the song at all

twilit venture
#

well... if you dont hear it

#

I doubt you have the songrequest tab on in OBS.Live

#

or you also have the tab open for mediarequest in a browser and they block each other

#

OR you pressed the "show on stream" button and dont have the Mediarequest wiget in your overlay

warm pewter
#

Media Request has not been added to OBS.Live yet. Its best to use the Media Request page from the site

twilit venture
#

then you and stream can hear it

rugged quail
#

im trying to game capture the screen to street fighter 5 it works in windowed mode on the game but when i put it in full screen it just shows a black screen

#

how can i get it to work for full screen?

#

on obs

warm pewter
#

Game capture will not work for every game. It relies on DirectX or OpenGL to hook into the game. In some instances it is just not possible to hook into the game, or games anti-cheat prevent this from happening. If you have already ensured you are running OBS as admin, then your only options are to use Window Capture, or Display Capture to capture the game

rugged quail
#

ah so i may have to get a capture card for it to work ?

warm pewter
#

I did not mention a capture card anywhere

signal radish
#

can someone help me figure out a bitrate to stream at

brave briar
#

@twilit venture thanks Iโ€™ll try that

twilit venture
signal radish
#

thank you

steel mural
#

Just a little side note: Please don't stream in 1080p60 if you're planning to stream games with a lot of movement or details like shooters or racing games. You actually need 8000+kbps or a dedicated streaming rig to get good looking 1080p60 stream.

twilit venture
#

๐Ÿ™

steel mural
#

@twilit venture pinned message when? Kappa

twilit venture
steel mural
warm pewter
lusty gull
#

Hey @steel mural Question

#

Is it ok if my base res is 1920 but my output is 1280x720? I'm so confused why my stream is so choppy

deep birchBOT
#

@lusty gull Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

lusty gull
warm pewter
#

The log is not from a stream, so its hard to say what to suggest, without knowing what the issue is. I can say though, that if you are trying to do x264 with that CPU, its not going to work out too well, and you would want to use nvenc encoding in that case. Then it would be a matter of your bitrate, if the choppiness is network related, and not with rendering or encoding

lusty gull
#

I'm watching for my boot kit so I can use my new ryzen

#

But it's so slow zzzz

#

Thanks Kite โค

lavish thistle
#

ok I know this might sound kind of stupid, but I am trying to figure out how to get most resent subscriber and follower into obs, I have been using SLOBS and it's starting to get all wonky on me, so a friend suggested OBS and I see the GDI+ but for what ever reasons it's just giving me text only. I am sorry this might be the most silliest thing to ask, but I have tried youtube and google and their bringing stuff up from like 2016. please any assistance would be awesome

warm pewter
#

We would recommend using our overlays, or creating your own with our tools, and adding that as a browser source to OBS. Also, this channel is more for support with our plugin for OBS Studio, OBS.live. General questions about our overlays and tools can be asked in #helpdesk-twitch . If you are not using our plugin, and are just using OBS Studio, their Discord is the best place to get OBS support. We also have some guides that can be found here https://www.obs.live/

lavish thistle
#

ok

warm pewter
#

OBS is not like SLOBS, it does not come with anything in regards to alerts or labels. You can make overlays at https://streamelements.com/ and simply add them as a Browser source in OBS. If you are looking to have chat integrated, then that is where we would recommend using our plugin, OBS.Live.

calm cliff
#

Hey team, is there a reason it is only available for windows? I have a mac and have OBS studio but i want the Stream Elements OBS.live so bad ๐Ÿ˜ฆ

tulip hamlet
#

It's a beta.

#

Still being developed.

calm cliff
#

Okie doke. Just thought i'd ask

acoustic ocean
#

So im trying to do a local recording but it will not let me . It says "An unspecific error accurred while recording". The only thing that has changed was i installed obs live .

tulip hamlet
#

OBS.Live doesn't change the core functionality of OBS Studio. This is likely better asked to the OBS team.

deep birchBOT
#

@acoustic ocean For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

acoustic ocean
#

k will do thank you

tulip hamlet
latent citrus
#

If I have questions about bot commands, would this be the place to put them? ๐Ÿ˜ƒ

tulip hamlet
latent citrus
#

@tulip hamlet Alrighty, thank you ๐Ÿ˜ƒ

outer willow
#

is there a plan to add extensions to obs.live

shy mountain
#

Obs.Live is an extension/plugin for OBS Studio.

#

Can you elaborate on what you have in mind?

outer willow
shy mountain
#

Ooh you mean those types of extensions on OBS canvas? I think thats something the devs of OBS need to say if it can be implemented.

#

Also those extensions are meant for your viewers to interact with and its basically a Twitch thing on top of your stream.

outer willow
#

streamelements has a extension that i use

shy mountain
#

thats a different thing meant for your panels under your stream.

lofty haven
#

Does the program auto update_

#

?

neon fern
#

yea

lofty haven
#

Thanks, thats great btw

lofty haven
#

How would i go about making a follower goal?

#

In the overlay creator

nova geode
#

in the upper portion click on "widgets" and look for the follower goal under the "stream goals" tab

lofty haven
#

yup did that

nova geode
#

when you add it, it might display some number you already have. you can change the starting number by clicking on "goals" next to the "widgets" and enter the number you want to start at

lofty haven
#

No way to make it live?

nova geode
#

ok, if you added the widget to your overlay then now you have it

#

it counts every follow from now if you added it to the overlay

lofty haven
#

alright, thanks

nova geode
lofty haven
quasi snow
#

nope

#

that's the default look

deep birchBOT
#

@lofty haven To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

lofty haven
#

Sorry for asking so many questions but is there a way to test chat in the overlay editor?

nova geode
#

hey, np, thats what we are here for! just go into your twitch chat and type something there, or, if using OBS.live, just type something in the chat there

#

it will show up on your chat overlay

lofty haven
#

Thanks

nova geode
lofty haven
#

Whats a good simple font to use?

nova geode
dusky harbor
#

๐Ÿ‘Œ

lofty haven
#

Ty

junior sundial
#

I'm having a problem with Media Share (Ground Control), is this the right chat place to look for help?

nova geode
junior sundial
#

Thanks

normal flame
#

New here - wondering when OBS Live will support YT

warm pewter
#

No ETA on when something like that might happen

normal flame
#

Huge bummer

rugged quail
#

Does the OBS live thing only work with Twitch?

tulip hamlet
#

For now, yes. It's a beta.

woeful owl
#

Halp me please... Rocket league only game I have issues with not showing up on OBS se

warm pewter
#

Are you trying to use game capture? Because that source does not work with all games

woeful owl
#

Iโ€™m trying game capture, display capture, window capture nothing works

warm pewter
#

Need to check a log then

#

!obslog

deep birchBOT
#

Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

woeful owl
#

Let me see

woeful owl
#

there @warm pewter

steel mural
#

Try running OBS as admin (right click the shortcut). If this doesn't work, try disabling your anti virus for a minute.

warm pewter
#

Also, you should update to the latest version. 22.0.2

steel mural
#

ou right. 21.1.0. Broken auto update.

woeful owl
#

Saying im updated

#

No updates found

steel mural
#

Read my last message eguyWait

#

just install it over your current installation. Your settings won't be affected.

woeful owl
#

Update OBS not the SE OBS?

steel mural
#

OBS

woeful owl
#

Iโ€™m using streamelements OBS

dry sphinx
#

OBS.Live is a plugin. He's referring to OBS.Studio.

steel mural
#

โคด

woeful owl
#

i think i found an issue my pc fluffed xD

#

Lol I found the issue

steel mural
#

๐Ÿ‘€

woeful owl
#

My pc like Iโ€™m not gunna work until you update it

#

Wouldnโ€™t let me click anything or do anything

#

Meow updating stuff

#

Fixed it once 1000 things updated

#

xD

rugged quail
#

My OBS studio just abruptly stopped connecting to Twitch

#

I have internet connection and did nothing to change my connection options

#

I reset my PC and then just randomly connects and disconnects

steel mural
#

Neither StreamElements nor OBS affect your Internet in any way so it has to be something with your internet or twitch.

rugged quail
#

Might be Twitch. My internet is just fine.

#

It just randomly disconnected for no reason after several hours of usage

#

But again, my internet is fine.

steel mural
#

Try to stop your stream and start it again. It could be a reconnect triggered by your ISP if you're on a DSL connection. A reconnect often takes only a few seconds, sometimes less then a second so you don't really notice it but it's enough to interrupt the RTMP connection from you to twitch because RTMP is pretty sensitive.

woeful owl
#

Thanks for halp you guys

river forge
#

im having same issue as @rugged quail ...my internet is really good and wired...it wont let me stop the stream also..its gonna be stuck on " stopping stream"....so i have to close window and run obs again

#

biggest sadness is id loos the Hosts ๐Ÿ˜ฆ

#

at any cost stream should not be stopped...disconnecting and reconnecting is different.

tulip hamlet
#

This unfortunately doesn't have to do with OBS.Live and is better asked in OBS Studio's Discord.

deep birchBOT
#

@river forge For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

acoustic ocean
#

Can we use Voice Attack with obs live chat bot??

shy mountain
acoustic ocean
#

yes

shy mountain
#

I don't think so. This needs serious development...I think

acoustic ocean
#

i use voice attack with deepbot to send bot commands and i was wondering if i could do that with this

#

ok thank you

shy mountain
#

I'm not sure how Deepbot and this are developed together really

acoustic ocean
#

it connects threw the api

shy mountain
#

From what I see it might be possible to do something, but besides not finding their API endpoint, I can only suggest to place it as an idea in our ideas board for the future.

deep birchBOT
acoustic ocean
#

ok

shy mountain
#

But to explain a bit, OBS.Live does not really control the bot - our bot is Cloud based, which means you don't have to run software to run our bot.

#

afaik Deepbot needs a software to be downloaded.

acoustic ocean
#

I put it in there and will see what they say..

shy mountain
#

Thank you SEheart

#

It really looks like a good idea for voice control of bot and/or obs.live though

#

but not sure if via another software is going to push the idea further up the list, but worth a shot pepeD

acoustic ocean
#

On another note im haveing problems with the session counter not resetting

shy mountain
#

Which exact session counter?

#

a custom widget?

pallid parrot
acoustic ocean
#

yeah its a custom widget that is in the #widget-share that does the credit scroll.

#

i have auto reset session reset enabled but its not working, or the widget is not working correctly

shy mountain
#

You may need to reload the overlay that houses the widget.

#

If you have the shutdown option enabled

acoustic ocean
#

yeah i have shutdown and refresh is clicked

pallid parrot
#

OK. Credits scroll. What is happening to be exact. Is it:

  1. Not showing any names
  2. Showing 100 events
    or something else?
acoustic ocean
#

it does not clear the previous session

#

its still showing bit that i received from last session

pallid parrot
#

Oh. OK. It is known issue and being worked on

#

That cheer counter doesn't reset

acoustic ocean
#

do i have to manually reset that

#

and how

pallid parrot
livid seal
#

So how does the media share work?

nova geode
livid seal
#

Thank you

nova geode
ionic monolith
#

@umbral goblet ^^ cmonBruh

shy mountain
#

@umbral goblet Your brother is back โคด

umbral goblet
jaunty raven
#

lol

viral phoenix
#

Hi wondering if this is a known bug or what. two times in a row my OBS.live is doing a fresh run. It is removing all my sources and such. I tried exporting and importing my settings but the program says that the export is already being used

warm pewter
#

I would like to see a log from when you launched OBS, and the scenes were removed

#

!obslog

deep birchBOT
#

Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

viral phoenix
#

ok one moment @warm pewter

viral phoenix
#

any thoughts on cause @warm pewter

warm pewter
#

Looks like some sort of corruption, possibly even with your Windows profile, or something causing the removal or corruption of the scene collection, like antivirus, even though it looks like you are just using Windows Defender. As this is the only indicator of the issue in the log:

10:03:53.112: obs-data.c: [obs_data_create_from_json_file_safe] attempting backup file
10:03:53.112: No scene file found, creating default scene
10:03:53.114: All scene data cleared```
viral phoenix
#

so what could i do to fix it?

warm pewter
#

If you have multiple scene collections, and switch between then, that could have caused some type of corruption, but this is all more on the OBS Studio side of things, so you can always ask in their discord

viral phoenix
#

only run one

warm pewter
#

I dont follow

viral phoenix
#

i only run one scene

warm pewter
#

I am talking about a scene collection, this would be under the Scene Collection menu

viral phoenix
#

within obs

warm pewter
#

Yes

viral phoenix
#

i only run one

warm pewter
#

What do you have in this folder %APPDATA%\obs-studio\basic\scenes\

viral phoenix
#

does this help @warm pewter

warm pewter
#

no, that shows a scene with sources, that I assume you recreated

viral phoenix
#

correct

warm pewter
#

so, there is really nothing that we can look into, unless it happens again, and the first thing to do is check that folder for files in it that I shared above

viral phoenix
#

ok

thin bough
#

Does anyone have problem with OBS Studio losing 60 FPS ? getting over 100 FPS in game but for some reason it started to lose FPS in OBS never had this problem it was working fine before .

warm pewter
#

Usually happens when the GPU is being overloaded/fighting for resources

thin bough
#

well its not overheating anything like that

#

tried different capture , tried 30 fps , resolutions still doing same thing

#

doing OBS for ps4 capture its fine

warm pewter
#

overheating has nothing to do with it, its all about the workload and available resources. If OBS dips below 60fps, that is an indication that your GPU is maxing out on resources, and OBS cant keep up with everything else

#

your best options are to limit FPS or use vsync to limit FPS, lower in game settings, or if the game supports it, lowering the resolution scaling below full rez

thin bough
#

is it best to run obs of gpu or cpu ?

#

mine of gpu

warm pewter
#

thats kind of a loaded question, as it really depends on your system and what you are streaming. CPU will usually give higher quality, but you tend to have a higher risk of the GPU not being able to keep up with the workload with how the resource allocation happens on the GPU. For hardware encoding nvenc is really the only decent option, but it will typically have a lower visual quality, but you also run less of a risk overloading the GPU, since the GPU is handling everything it can better manage resources

thin bough
#

so far just PUBG , ROE

#

like i said had no problem streaming them and the obs fps was fine

gleaming silo
#

Guys good evening! ! have a problem with obs Live especially with the sound ... on stream i have echo when i am getting in to the fights. the game is Fortnite ! ๐Ÿ˜ƒ

#

can anyone help me ?

tulip hamlet
#

What do you mean by echo?

gleaming silo
#

i have a video

#

you have pm my video i cant explain

#

if you hear the sound from this video you will see

tulip hamlet
#

That's a question better asked to OBS support.

deep birchBOT
#

@gleaming silo For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

gleaming silo
#

okey i am going to send there ! thanks for your time i appreciate

somber drum
#

So how do I get the # of people in my channel back on my OBS-Stream elements like it was before the update?

short tendon
#

Hi all, wondering if anyone could help me out with a problem. OBS stops streaming about 3-4 times during an 8+hr stream. I know it's more of an OBS question and have already asked them for help but I'm getting desperate here as this problem has been going on for 2 weeks and I am unable to fix the issue.

shy mountain
deep birchBOT
#

@short tendon Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

shy mountain
#

If a stream stops randomly during a stream session, most of the time this indicates a network/ISP issue

#

To which, we can't do anything, besides you maybe calling your ISP and/or looking at your network packets

short tendon
#

happened twice in 3hrs here. first one about 30min in and then bout 2hrs in

shy mountain
#

Right

#

@short tendon โคด click link and see how to fix the 4 marked ones

#

especially Killer NIC

#

thats the one thats actually killing your stream

#

and i'm 95% sure

short tendon
#

awesome ty, the x264 shouldn't be a problem with my pc specs

shy mountain
short tendon
#

with a Threadripper 1950x 16 core i don't go past 15% cpu usage while gaming and streaming

shy mountain
#

I don't understand AMD CPU, but if you think you are not lagging or feel nothing sluggish, sure continue with w/e preset you've set.

somber drum
#

mine doesnt look like that

shy mountain
#

@somber drum What does it look like then?

#

@short tendon Make sure you do the Killer NIC fix.

short tendon
#

yeah updating and gonna try it all now ty

somber drum
shy mountain
#

how the fu...

somber drum
#

exactly..some how i now have ground control in my left pane lol

shy mountain
#

I'll...pass this to our devs as this is even weirder then the repots we were getting

somber drum
#

opned OBS and it told me to connect to twitch in both my left pane and my chat pane..i did and this is what i have

shy mountain
#

for now restart OBS.

#

ugh seanGiga

#

thats for the info, I'll pass it to our devs and QA

somber drum
#

well that was easy..when i doubt restart

shy mountain
#

well in this case

somber drum
#

i thought maybe it was just a new OBS i didnt know i updated to haha

shy mountain
#

this is a bug

#

@somber drum What did you update btw? OBS Studio or did you get an update from OBS.Live?

deep birchBOT
#

@somber linden Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #welcome you will be added to the stream announcements.

somber drum
#

@shy mountain i dont remember getting an update...wheni loaded it it said my session has expired and gave me a button to connect to twitch in both panes. I did on both and thats what I got on my left pane. My chat pane was fine

shy mountain
#

Thanks for the info, will pass it to our devs

rugged quail
#

@shy mountain is there an app for obs

shy mountain
#

What do you mean?

rugged quail
#

Coz I don't have. Pc

shy mountain
#

We have a plugin for OBS called obs.live that provides chat and activity feed window.

#

We don't have an app that controls OBS via phone or OBS for phone.

#

Not even the OBS guys have something like this

clear beacon
#

Hello all, i have a question about OBS, i use streamlabs for now, but my CPU doesnโ€™t agree with it๐Ÿ˜‚ i was wondering if OBS does a lot less CPU usage so my cpu will handle it better and the stream doesnโ€™t stutter or freezes sometimesp

steel mural
#

The difference isn't that big. A high CPU usage has often to do with your settings.

scenic fog
#

Is there a way to test alerts directly from obs or do you need the dashboard editor open

dry sphinx
#

You can replay events on your activity feed on OBS.Live that should show up on OBS if you have the Overlay active.

round temple
#

cant figure out how to activate my alerts in OBS.Live

warm pewter
#

You need to make an overlay with the alerts, and add the overlay as a browser source

round temple
#

so add browser, paste the URL for that overlay, and place the box and it's done?

deep birchBOT
#

@round temple To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

blissful python
#

How do I take obs live off of full screen? I cant seem to drag the program to reduce its resolution. And I cant find an option for it >_<

steel mural
#

Press F11

blissful python
#

Omg thank you!

steel mural
round temple
#

So in the audio mix, I can't seem to locate a way to not record my headset mic without muting it. Obviously I want to be able to hear my team and them hear me, but also mute my mic in team chat and use my USB mic for stream. Am I just missing something with the audio mix?

steel mural
#

Do you have two or three bars in the OBS mixer?

round temple
#

I have one input and one output

#

If we're talking volume toggles

steel mural
#

jep. So you don't have both mics set up individually in OBS in Settings > Audio ?

round temple
#

Probably not. I'll have to toy with it more. I know I added a source for my Snowball mic

steel mural
#

You don't add audio devices as sources

round temple
#

Gotcha

#

So it's just in settings then?

steel mural
#

Or in your case don't add the headset mic at all

#

that way obs can't record it

round temple
#

Got it. So would it still record the team chat minus my headsets mic?

#

Since that's output I'm guessing so

#

I know this probably seems like a stupid, self-explanatory question but I'm in foreign waters here lol

steel mural
#

If you mean something like ingame chat or teamspeak/discord, that's desktop audio

round temple
#

Makes sense.

steel mural
#

Desktop Audio = Everything you hear. Everything

#

Unless you change the output of the game /teamspeak manually

#

to exclude it from stream

round temple
#

Ok. Need to work with the mixing then. Just had crazy echo on the test stream I ran any time I unmuted the headset mic. Thanks

polar dock
#

StreamElements doesn't recognize the rest of my 45 emotes. Only the original 5.

#

for BTTV.

#

for KappaGen and combos for example.

ancient zodiac
#

!emotes update

gloomy kraken
#

Help!! For some reason on OBS the alerts trigger on all the scences causing a train reaction on the sound and then on the one i am on the logo wont pop up

deep birchBOT
#

@gloomy kraken Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

spice flower
#

I am here, and in need of some tlc

quick star
#

Yess

spice flower
#

@shy mountain

shy mountain
#

Hey.

spice flower
#

Hey man

shy mountain
#

So did you do what I suggested?

spice flower
#

yes, you suggested I refresh my browser after changes, and make sure all overlays were removed from my obs (slobs)

#

does this include the remaining donations overlay I have as well?

shy mountain
#

Everything

#

even the SL alert box

spice flower
#

oof okay. one sec

shy mountain
#

Only leave out the game sources

spice flower
#

okay, nothing stream elements remains

shy mountain
#

Ok hold on.

#

I jsut sent a test tip to your overlay.

#

Do you see it?

spice flower
#

where am i watching, in my slobs? try again ive got it on another screen now

shy mountain
#

Just did it again.

spice flower
#

didnt see anything

shy mountain
#

Ok I just sent a test cheer

spice flower
#

okay

shy mountain
#

Let me point out something

#

This is the cheer you see

spice flower
#

there a way for me to test it?

#

yes

shy mountain
#

This is how it looks in the SE overlay.

#

when enabled

#

Basically the cheer alert is a default settings one.

spice flower
#

i have a custom video with it yes

#

yeah i didnt see the gen one

shy mountain
#

So since now you've removed all overlays from us and presumable from SL

#

start adding them one by one.

#

I don't know how to test via SLOBS or SL's dashboard

#

but I think you can send test alerts

spice flower
#

oh hmm... okay im re adding just the dono one

#

one sec

shy mountain
spice flower
#

right, thats through the streamelements website right?

shy mountain
#

When you enter the overlay editor

#

or you can use the activity feed to test out past events

#

resend*

spice flower
#

having a hard time adding a browser source, one sec.

#

okay, just added, was hairy, streamlabsobs wouldnt let me copypasta

#

its good now

#

a way to toggle my dono overlay to test or no?

shy mountain
#

i just sent a test tip

#

if thats what you mean

spice flower
#

i saw it on the website

#

not on the slobs

deep birchBOT
#

@spice flower The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

spice flower
#

what is that?

shy mountain
#

You need to add our overlay as 1920x1080

#

resolution

spice flower
#

this is what i have right now, is this wrong?

shy mountain
#

yes

#

set it to width 1920 and height 1080

spice flower
#

okay done

shy mountain
#

See the test on SLOBS?

spice flower
#

nope

#

i heard and saw on the website though

shy mountain
#

Then SLOBS is blocking the overlay

spice flower
#

it worked before

#

and the one i didnt want to work

#

the one that didnt exist anymore

shy mountain
#

Its random and its known that SLOBS blocks some of our widgets on a random basis

spice flower
#

big oofs

#

as for the overlay that doesnt exist anymore showing up still

#

am i to detach streamlabs permission to my twitch account, then reattach permissions?

shy mountain
#

i don't know how that would help

#

but i just sent a couple of cheer test alerts

#

I'm not actually sure why you are using SLOBS in the first place as its also know to take more CPU power then it has to

spice flower
#

okay so simply tell me this, why is it the overlay that doesnt exist in the streamelements website and my dashboard, still appear in my live streams?

shy mountain
#

But at this point, I can only assume that its blocking our overlay at the moment.

#

Only thing to do is, try to re-add it again

#

and make sure its on top of all sourcs

#

You want to tell me you just saw the test cheers?

spice flower
#

no i didnt see anything on the website or the slobs

shy mountain
#

Then when you had your cheer alert, you didn't remove it from SLOBS sources

#

and you had a cached version of the overlay still loading in SLOBS regardless

#

This also happens on normal OBS if people don't remove their overlay links

spice flower
#

its sitting on top

#

should i refresh slobs?

shy mountain
#

I don't know how SLOBS works

#

as its a fork of OBS Studio

#

and not even the OBS guys are supporting it

spice flower
#

okay, anyone else that works for streamelements know how to help me?

shy mountain
#

Ok, so we will ignore the fact that we all know that SLOBS tends to randomly block widgets from our overlays and lets assume that you have not added the tip overlay properly.

#

I've sent you another test alert. If you don't see it in SLOBS

#

Re-add it again.

lone pier
#

Is there a way in stream elements to display local time?

shy mountain
#

As in, on screen current local time?

lone pier
#

Yeh

shy mountain
#

For the stream/viewers or for you self?

lone pier
#

For viewers to see on the screen but its the local time of the broadcaster

#

So if its 9 am at my place viewers can see its 9am

shy mountain
#

@lone pier Go to your overlay -> widgets -> find custom widget -> add it -> open editor -> replace code from all (even if you have to delete it) with this code: https://jsfiddle.net/KeiZar/7at1b2uf/10/

lone pier
#

Alright ill try it out

#

@shy mountain seems to stay empty here

shy mountain
#

i forgot to update it the first time to this version and it was missing a letter

#

Also, use the snipping tool monka

lone pier
#

Snipping tool?

shy mountain
#

snipping tool

lone pier
#

It just shows the text โ€œtestโ€ right now

#

Oh its fixed!

#

Can i use the localtime id for css? @shy mountain

shy mountain
#

yes

#

thats why its there

#

Is the timer ticking btw?

#

@lone pier add js setInterval(function(){ updateTime(); }, 100);

#

instead of the last line which is just updatetime();

#

this will allow the clock to update it self

lone pier
#

Ok its ticking now but i cant seem to change the css

shy mountain
#

ID selector is a hashtash #

lone pier
shy mountain
#

huh

#

it is showing 118

#

the getYear() is deprecated(not working any more)

#

so update it to getFullYear()

lone pier
#

Ok it worked cant change the colors

#

*but

shy mountain
#

what is the css you've typed?

#

use markdown to show me the code

lone pier
shy mountain
#

You've typed this:

#
#LocalTime {
color: white;
}```
#

but you should have typed this:

#localTime {
color: white;
}```
#

See the difference?

lone pier
#

Nope i feel blind

shy mountain
#

You are starting the ID with a capitol letter

lone pier
#

Ohh uppercase

shy mountain
#

while the ID it self is lower

#

its case sensitive ๐Ÿ˜‰

#

ultra case sensitive

lone pier
#

Thx

shy mountain
lone pier
#

So can i change the font to one of stream elements?

shy mountain
lone pier
#

Did i make a mistake in the font family line? @shy mountain

lone pier
#

Ok it worked ^^ thanks a lot ๐Ÿ™๐Ÿป really appreciated the help @shy mountain i forgot to link to google for the font source haha

shy mountain
#

I forgot you pinged me notlike

lone pier
#

Haha np

#

It all works so thats all good ^^

rugged quail
#

How do i login with youtube in obs.live software

sinful flint
#

OBS.Live is only supporting Twitch atm

rugged quail
#

WHy

#

will it be youtube alerts if u login with yt in the site and put them in obs.live without logging in

kind pawn
#

How can I switch scenes with the stream deck using Obs.live

rugged quail
#

will it be youtube alerts if u login with yt in the site and put them in obs.live without logging in?

lost mantle
#

@rugged quail The YT should just be a regular browser source correct? So they should still appear on-stream if you don't login to obs live.

kind pawn
#

I actually figured it out, had to reinstall the drivers for stream deck

rugged quail
#

no i mean if i take the overlays from stream elements websitewhen im logged in the site with yt

lost mantle
#

@kind pawn From speaking with elgato at twitchcon, they've been making a lot of updates to the streamdecks since Tcon. Always updating drivers help ๐Ÿ˜ƒ

rugged quail
#

no i mean if i take the overlays from stream elements websitewhen im logged in the site with yt

lost mantle
#

@rugged quail I haven't streamed with YouTube and as you @sinful flint stated OBS.Live is only supporting twitch, you might get more help in #helpdesk-youtube . Sorry man, i'm a fan but I've only used twitch so far. ๐Ÿ˜ฆ

#

I think it would depend on how you stream on Youtube. So long as the way you stream still captures/displays the URL from the overlays, I see no reason for it to not work.

sinful flint
#

@rugged quail A browser source from our site (regardless of whether it's for Twitch or YouTube) will work in OBS.Live, it's just that the activity feed and chat isn't supported for YouTube in OBS.Live yet

rugged quail
#

why isn't it showing any subs or tips/superchats for me

plain sonnet
#

has everything been set up and overlays put in obs?

rugged quail
#

yes

#

even says this on website 0
Subscribers

0
Sponsors

$0
From 0 super chats

$0
From 0 tips

lone pier
#

@shy mountain sorry for troubling you again but i noticed that when the time is a single digit it doesnt show a zero infront of it

#

So 17:05 is showed as 17:5

lilac isle
#

So the past few days after starting stream 10 minutes or so goes by then obs disconnects for 20-30 seconds or so then auto reconnects itself. Itโ€™s not my internet and only obs is affected by this... it sometimes will do it again an hour or so later. It fixes itself almost immediately but is this a known problem and is there a fix? Itโ€™s annoying because it ends stream and causes me to lose viewers since they think I went offline. So if they donโ€™t stick around for the 30 seconds or so they donโ€™t see me just come right back on.... appreciate the help in advance

vagrant marlin
#

hello when i test out my donation overlay it doubles the TTS voice and it seems like it is broken. I tried remaking the overlay, remaking the alert box. i have run out of options. this also happens while in stream

lost mantle
#

@lilac isle I'm thinking this is stream server related. Do you have it set to auto or a specific twitch server?

lilac isle
#

Auto @lost mantle

lost mantle
#

@lilac isle You might just be having special issues with one server. Maybe try setting just one server at a time, find out if there's one server that you keep getting disconnected from?

#

This is more of an OBS/Twitch thing rather than SE thing.

clear beacon
#

Does anyone know what best setup is with OBS going live, just went live with it, but it was worser as streaming with streamlabs๐Ÿ˜… but didnโ€™t adjust the settings. Having an average laptop

pallid pike
#

How do you get the alert sounds to be picked up by obs during live-streaming?

plain sonnet
#

how do you mean picked up? the sound so you can hear it through obs or for people on stream to hear it?

rugged quail
#

Hello, i was wondering if OBS live only works with twitch or is there a way to use it for youtube

#

??

lost mantle
#

Correct.

#

Twitch only currently.

rugged quail
#

oh

#

ok

#

thank you

lost mantle
#

You're welcome. ๐Ÿ˜ƒ

narrow hollow
#

pardon but i want to show my spotify screen on obs as a source but idk how to

deep birchBOT
#

@narrow hollow For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

narrow hollow
#

they wouldnt respond to me tho

#

i was ignored 3 times

spice flower
#

anyone of the staff knowledgeable in StreamLabsOBS, and an error I have experienced that continues?

warm pewter
#

You would need to contact SLOBS support for help with their software

lost mantle
#

@narrow hollow You'll ether need to window capture it or display capture and crop it to fit the area you have spotify placed on. If you do the latter, don't move the spotify window.

narrow hollow
#

thanks

spice flower
#

@warm pewter its how streamelements and SLOBS are communicating

#

there is a nonexistant overlay that keeps appearing on slobs from streamelements

warm pewter
#

The only way you can have an overlay from SE is through a Browser source. If you are saying that you do not have any SE links in any browsers sources in any scenes in SLOBS, but somehow there is, that would be a SLOBS problem, and we can not help with that. This channel is for support of our plugin for OBS Studio, OBS.Live.

spice flower
#

okay thank you

minor rover
#

the stream shows off center from obs live any one know how to fix this? also i would like to remove the gray border if possible

shy mountain
#

@minor rover ctrl+f

minor rover
#

that duse nuthing

strong dagger
#

hello any one here to help?

plain sonnet
#

Just ask your question. Someone will answer when available

rugged quail
#

hi I have the following problem, as soon as I want black ops 4 or blackout record or stream, I initially strong jerking have set to 60 fps, the fps partially on unte 20 fps, encoder is amd rx 580

my system
i5 8400
rx 580
16gb ram
internet upload 35 mbits
dowjload 200.00 mbits

Can someone help me please?

strong dagger
#

lol

#

can any one teach me how to add themes from streamelements to streamlabsobs

plain sonnet
#

Nope. They are se themes only. If you want to use them then use se

dark rose
#

Hi I have a little problem at my OBS I got some overlays at my browser source. But I also want to record my screen. I tried to use screencapture but it didn't work and I would just have a black screen. I have thath for pretty much all the browswer sources.

#

So the overlays work but I can't stream my screen

#

I think I fixed it

vagrant marlin
#

hello when i test out my donation overlay it doubles the TTS voice. I tried remaking the overlay, remaking the alert box. i have run out of options. this also happens while in stream

plain sonnet
#

what do you have open when you test it? obs and se editor?

#

if you have multiple scenes with the donation overlay then make sure the option below is ticked

vagrant marlin
#

i just have obs open

plain sonnet
#

theres 2 things that can happen here:

  1. the sound is comming from both the editor when you test and obs

or

  1. you have more than 1 scene with the alert in that is playing even tho its not the active scene
vagrant marlin
#

ahhh thank you its number 2

plain sonnet
#

cool. no probs : )

vagrant marlin
#

i thought it did it automaticly

plain sonnet
#

select the "shutdown source when not active" option and it should stop it

vagrant marlin
#

yep did that

plain sonnet
#

awesome ; )

vagrant marlin
#

Thanks!

plain sonnet
#

np dude

wise ledge
#

does the obs.live plugin auto update?

#

or do you have to manually

plain sonnet
#

it should give you a message when theres an update, not sure if it does it automatically

wise ledge
#

ty

rugged quail
#

Getting a message wen trying to login via twitch {"status":401,"message":"invalid csrf token"}

shy mountain
#

Login in twitch. Make sure you login to the our dashboard as well, then try to login in OBS>

rugged quail
#

I did

#

nothing worked

#

wont let me login to your dashboard on website

#

gives that error

#

am logged into twitch on website

shy mountain
#

Log out of twitch, log back into twitch, then try to login to our dashboard.

rugged quail
#

will try in incognito window

#

just in case it's cookies, cache, etc.

shy mountain
#

it might be just those, plus the browser you are using

rugged quail
#

Latest chrome?

shy mountain
#

We recommend chrome regardless of its version

rugged quail
#

lol that worked

#

โค

shy mountain
#

So clear your cache then try in normal mode - then you should be able to login to OBS.Live

rugged quail
#

okie dokies

#

"An error occurred, please try again or enter the JWT token manually."?

shy mountain
#

Where are you seeing this?

#

So you are trying to use Ground Control?

rugged quail
#

idk man

#

i refreshed the page

#

and now im logged in

#

lol my friend told me streamelements is easier to use than slobs

#

this hasn't been an easy experience, and slobs was ez af to setup

shy mountain
#

Which of the 2 did you install and are trying to use?

rugged quail
#

i want the slobs equivalent

#

which one SHOULD I be using

#

to try slobs

shy mountain
rugged quail
#

started with ground control cuz ur site has a "download" button....

#

and it links to ground control instead of obs

shy mountain
#

You have most likely installed Ground Control, which only gives activity feed.

rugged quail
#

How do I import my scenes from SLOBS to OBS (live)? I have exported the file but OBS doesn't see the file inochiThink

shy mountain
#

Unfortunately, SLOBS' overlay file is a custom file for their own scenes.

#

We can't import it. More like OBS Studio can't import it. Our plugin only provides activity feed and chat window for now.

rugged quail
#

I found a thread, something about the files from slobs moving to obs

#

Want to see it if works but I think I'll have to redo all the scenes inochiMad

#

Thanks for answering my question inochiHug

shy mountain
#

keizarSip ๐Ÿ‘

lone pier
#

@shy mountain hey are you available?

shy mountain
#

yes?

lone pier
#

The timecode you offered on saturday there is something a bit off with it when there is a single digit

#

17:05 is displayed as 17:5 for example

#

Is there a simple fix for that?

shy mountain
#

aah right

#

Let me take a look, I think i saw something.

lone pier
#

Cool ^^ thanks for taking the time to help

plain sonnet
#

Taking the time? Was the pun intended ๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜‰

shy mountain
lone pier
#

๐Ÿ˜‰

#

Is it like a difficult exception rule for the first 0 to 9 values?

shy mountain
#

i'm trying to find some info on this.

lone pier
shy mountain
#

well i think i found something similar

#

hold on

#

from an old AM/PM clock widget I helped fix

#

in the end it looked like this

#

yeah actually i'm looking at hte same code

#

(zero + num).slice(-digit);

lone pier
#

So uhmm lol im a dumbshit, where do i insert that?