#general-chat
1 messages · Page 30 of 1
Yes I tested but unfortunately when a viewer puts a the word sa does not increase, he has to redo the command for it to work. And I would like it to be as soon as there is the message in the chat
but i don't know if it's possible
You would need to set the word you want passed as the variable as a keyword for the counter command
ok but how can we do that?
@warm nimbus please start the !ticket process again 🙏🏼
@lone inlet 
Oh it's my bff @lone inlet ❤️

DeQuat knows what I'm talking about but that's all I'm saying 
I read almost every message on this channel
some may say that on every channel of this server
I've been wracking my brain on how to create a command which says someone is a certain percentage x and a certain percentage y but both numbers total 100% - I've been messing with following: $(eval var x=Math.floor(Math.random()*100) + 1; var y=100-x; "You are "+x+"% dark and "+y+"% light.") - but yeah, as you can guess it outputs just that when I use the command.
That is a lot of math
Anyone know how I can have the command?
as soon as x's and y's got brought up, I checked out
But I'm sure someone might be able to help, who isn't me
I understand @tough hinge
Guys I have stream elements as a mod on YouTube and when I go live none of my timers works how can I get them to work
@obsidian badge ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Why are they asking me for my account id
So they can attach you to your streamelements account
This way they can help you way better
Can I trust it
They wouldn't be able to look up your account otherwise.
The only people who can see your account via account id, are the people who you would be giving the account info to!
my overlays were working last night but now I see a msg saying that they do not exist, Any help?
hi, i have a question. Is there any way to make a line break in the response text of a command ?
there is not
thanks for the answer, and what do you think is the best way to make a list of items ?
Link it elswhere unfortunately
ok thanks
is there a way to fix "You are redeeming too fast"?
Slow down?
You can check the global cooldown on the redeem command and see if that helps? It depends on what is being redeemed to fast.
it's 1 second cooldown, and now i'm bugged on every channel with the same error on every command
That one I’m not entirely sure.
Twitch or streamelements probably flagged you as a bot or spam
@cedar cove ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

You can fill out a ticket to have staff verify on the StreamElements side
Good evening everyone! Make sure you're staying well and hydrated, especially in this UK heatwave! 
^^^^ 
To give context this is 41-43 for ya'll https://streamelements.is-serious.business/A6fZpC7.jpg
oof

british people trying to explain to americans why they shouldn't judge us be like 
For me it's amusing because 11 and a half months of the year it's cold, but for 2 weeks its sweltering and we struggle 
Just a bit! 
Merch store not loading for anyone else? 👀
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Any eta on the Facebook issues yet?
the team are looking into it but sadly no eta at this time 
Hi, new to the discord. Had a quick question. Can you make a gif pop up on stream from a chat command in SE?
Hi there! I believe there is something like that in #widget-share
Hey, I'm making alerts in the new beta, but they interfere with the old alerts and work at the same time, how do I solve them? if someone know
What is the general ETA for tickets?
Hello! i was hoping to get some help in regards to my microphone not being picked up very well through OBS, do you have any suggestions?/ is there a minimum threshold i can adjust? thanks.
What microphone?
Microphone (Realtek(R) Audio)
So it plugs into the 3.5mm jack on your pc?
yep
it does detect the microphone, it just doesnt catch lower volumes
So put it as close to your face as possible. Because that’s about all you can really do. You can adjust the gain in the advanced audio properties by right-clicking the source in the list and selecting advanced audio properties
okay thanks !

When it comes to bigger streamers do most of them have a dedicated audience?
Are there any stats on this?
some of the alerts for Facebook seems to be working now
Yes i just recieved an email for the stream report just now
How about the activity feed? is it working now?
hi
it works partially, I see some activities for videolikes, but none for the rest
That's really great to hear atleast
Anyone else getting this on their tipping page?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
was anyone else struggling with the alerts last night? i switched to streamelements from stream labs and i was struggling. turned off browser source hardware acceleration and everything
I looked through a lot of the list last night but was not able to find anything. Do you know where you saw it?
Is there a way i can copy or import my overlays from twitch to youtube?
Hello!
I have a "serious" question:
On twitch there are points that are earned by watching the stream, you get double if you are a sub, ok. Is it bannable if I put games bought by me in exchange for channel points?
Or if I use another platform like streamelements which has its own points system and there I put my game store which can be obtained with the streamelements own points which are independent of twitch?
Regards, and thank you very much.
as long as you are paying for them and not locking behind a paywall like subs etc then i don't see a issue then i don't see a issue
My idea is to put a store in streamelements and viewers just by watching the broadcast could buy the games using those points. And I was asking if that is bannable or is it allowed. I have seen some streamer with an active store with video games bought by them or with keys that they have obtained from some promotion and they have them in that store in exchange for points with streamelements. I have even seen that you can get streamelement points with twitch points, example: 1000 twitch points = 500 streamelement point.
You can do that. In the loyalty store there is an option to create a redemption item that allows you to specify quantity of keys, and paste in the game keys.
You cannot have the loyalty points converted from twitch points however
Sorry, I use a translator and it doesn't always work correctly.
You're telling me I can't exchange streamelemtns points for twitch points, right? No, you can't even if you wanted to. Yes, I have seen some people who have twitch rewards change those points for streamelement points and that was my question, is it allowed? And another question: Can I put a store in streamelements so that viewers can redeem streamelements points in games from the streamelements store?
I would not recommend exchanging twitch points for StreamElements points.
You can create a StreamElements store redemption for viewers to receive game codes.
why bot failed to join
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
anyone know if there's a way to shorten the emotesplosion duration? seems to be 10 seconds and i'm not seeing a way to change it unless i'm just looking in the wrong place heh
you mean emote protection? 
the emotesplosion part of the kappagen layer. i thought maybe lowering the emote count would lower the duration, but it just sends less emotes over the 10 second duration. 🙂
oh
in chat emotes you should see Emote duration on screen: 
hmm i changed it to 1 second but the emotesplosions still last 10 seconds unfortunately. it made each individual emote in the explosion disappear in 1 second, but the entire animation still lasted 10 seconds. i think there might not be a way to do what im trying to do heheh
bit of a obvious question but i got asked you did save and reload the overlay in obs right? 
hahaha yeah i did 😄
because changing Emote duration on screen weirdly works for me

how strange

only thing i can recommend at this point is to make a ticket maybe someone with bit more knowledge about kappagen then me would have a answer 
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
hmm when i do emulate follower event no matter what i do it lasts 10 seconds. if i lower the number of emotes to 10, they pop up 1 per second. if i increase it to 1000, they pop up 100 per second. and if i change the emote duration on screen, it makes the individual emotes wizz off the screen faster, but they animation is still 10 seconds 😄
because i really don't know why it's not working for you 
yeah might do that heh thx for your help so far though ❤️
np just wish i could have done more for you 
Appreciate you helping where you could @fiery spear !
But you gotta learn more
Can't have this happen again
is there any way to copy your entire settings from one alert into all its variations? Specifically speaking about bits
mmm did i do something wrong?
Ya just didn't know ALL of the answers
You changed your name
What the heck'
YEAH lol
How you doing?!
Yeahhh it's wild they were essentially lying to you every time they called you by your name 

How's life going man? New PC looks J U I C Y
What's the specs?! I wanna get a new PC so badly
thank youuu :D so pumped, i was actually fed up of lagging in raid on wow
so i did this essentially for that
thank you so much. I'm not going to open a store or they're going to ban me. understood.
Well... whether they will ban you or enforce it at all remains to be seen. Twitch isn't really known for enforcing a lot of the rules they have in place, but yeah technically it's not allowed. Keep in mind though... this is regarding channel points. If you wanna set stuff up outside of that, I think that is actually completely fine.
Twitch points and loyalty system are two different things as previously stated by orsuna so as long as you not using twitch points it's fine 
Hello, I have a question, I'm the only one who has the problem. I wanted to connect streamelements to twitter, but I always get this error
Any update's about StreamElements coming to kick?
not a lot StreamElements can do about that
since there is no public API for kick so at this point in time sadly no 
I'm getting the same thing
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hi, does anyone know if loyalty was taken out of stream elements and if so do you no longer have an option to create channel currency or points?
loyalty points is still a thing 
thanks, that is good to hear 🙂 Can you tell me where I am able to find it once logged in, I do not see it on the left side?
let me guess you're signing in by youtube right? 
yeah, not an option?
yep loyalty system is twitch exclusive 
okay good to know thanks. Is there a way to still create a gif or sound to come up when a command is put in chat on YT?
you can blame Google and their silly API restrictions for that btw 
darn YT lol
i don't believe so since the stream store uses loyalty which sadly isn't on yt
yep 
Well, I appreciate all the info.....back to the drawing board (whispers...come on YT, we need more tools)
tust me as someone who streams on YouTube too love the platform vs the alternatives they are so lacking behind in features tho 
Any chance SE will work with Kick any time soon?
not a lot StreamElements can do about that
since there is no public API for kick so at this point in time sadly no 
Okay thank you for your time
Np 
Hello, I have a question, is there any way or variable to know if a user is a moderator on YouTube? Thanks 
can you nit stream on kck with SE
You can stream on kick with obs studio. There is no support for alerts, etc on kick because Kick hasn’t opened their API
when im insatlling stream elemnts it just says updating at the end and its been doing it for like 15 min
its like the grounf control
does anyone know how to get youtube alerts to work when i emulate it works just fine but not in my stream when i go live
@placid dock ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
mods have the spanner Icon next to their name alternatively if you are talking about for your own channel go to your channel dashboard then settings then community
@novel gyro ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hey, click the + on the Sources box, and click Display Capture
Dan 
Streamelements + Kick?
@ivory zenith ⤵️
While we welcome all newcomers since it means more options for creators, we do not have the bandwidth to take on any additional platforms at this time
How do i upload my custom webm overlay?
Hey guys just a question I did my first stream on YT today and although the alerts work when i test them from stream elements, when someone actually subscribes to the channel, no alerts appear? did I do something wrong by any chance?
Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.
Private: When a users subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page, and their account is listed in the Subscribers List for any channel they subscribe to.
If a user has it set to Private they will not show up in the activity feed 
Oooh, and sorry just to make sure, this means that if a person that has set subscibers to private, if they subscribe to my YT channel while I am Live, that means it won't appear as an alert?
yes Private = no alert and even then if it was set to public can take up to 4 hours for a alert to show up
you can blame the youtube crazy restricted api for that btw 
not a fan of their api 
hahahaha my god... Thank you so much I thought I was going crazy
this makes so much sense
np 
!help i don't have paypal how can i withdraw my donates?
@split mountain ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Sorry if I'm just missing this somewhere...but is Kick still not integrated?
Yep no kick support
Just want to thank the ticket support staff again. An out of date wireless adapter was the cause of the site not loading. It's fixed now.
Hello, Good Day! the events and alertboxes are not showing during my livestream in facebook even my page was logged in to streamelements site and the URL link for the alertboxes was added to the sources of my OBS studio. Thank you.
It’s a thing
thank you so much. I thought I am the only one having the said issue.
i have a quarry about my sponsor on mercury, basically i m local language content creator and i have the question that should i make the integration video in English or my local Bengali language .
If any creator manager here help me out!
Sb else has this issue to get tan error "overlay does not exist" on YT Overlays? i have this issue currently on my Blue fold Super theme overlay from the gallery
correction: its on all overlays, even the ones i import from NoD
@lost meadow ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Einen wunderschönen sonnigen Sonntagmorgen wünsche ich Euch/ I wish you a wonderful sunny Sundaymorning 🤗☀️☕️
Yes, and I just came here to log a ticket 😦
i also have no answer rn on my ticket, i hope this will be fixed soon
Hello everyone 

Hi. Only I have such a problem that I need to save the settings at least twice for the fixes to start working?
@naive niche ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Is the Activity Feed for Facebook is it fixed already?
No, it is not working - it is "Uh-oh... Overlay does not exist" message - after I clicked to open my overlay
Streamelements store widget appears on my twitch page but doesn’t show up on iOS app. Is there a fix for this?
@grim pewter ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Im sure this has been asked a lot but I cannot find a definitive answer online... Is it possible to change the chatbot name with YouTube Live? I cannot find anywhere, in the browser client or on SE Live, how to change the bot name
It is twitch only unfortunately.
Hey, I cant post in #submit-support-ticket so i'm trying my luck here:
- I just added my Youtube to my existing Twitch-StreamElement- account.
- I then copied a Custom Overlay with quite a lot of modification over to my Youtube "profile".
-> Now the Overlay in the Twitch "Profile" can't be edited anymore and gives the message "Uh-oh... Overlay does not exist"
-> Trying to copy it again (this time from youtube to twitch) did not work. The copy now has the same Issue.
@lofty sand ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
is any one else having problems making overlays for other platforms i cant edit my trovo or youtube overlays i can do it in twitch but not the other 2
@lofty sand i am having the same issue
Can I create a new profile just for Kick with different custom docks and stream key etc under the Profile menu?
not here on streamelements i have not seen a opption to make on for kick
Streamelements doesn't support kick ^^^
I've found a video that I can probably set one up fairly easily using browser sources
But I'm basically asking would I need to switch stream key every time or can I just change profiles?
Is there a !timer command that i can type in chat to enable/disable timers?
Any update on Facebook fix?
iticket cant transfer my cloudbot commands with se live from another account
@steel wyvern ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
still being looked into 
sadly no
this is happening to me too rn! and my alerts were made so specifically, i don’t want to have to redo them :’)
I'm also getting this issue
Anyone else have trouble resizing alerts to the desired size? The editor is very picky about positioning and depending on placement will line up perfectly, or horribly skewed.
Reminds me of node issues in map making tools for games.
Looks like it's forcing certain sizes on gif resizing. Never encountered this issue in other editors.
The test alert shows up VERY far off from where it's actually supposed to be placed.
They're not gone, it's just a bug.
You need to log out and then log in via the platform the alerts are located on.
@lofty sand so you see this as well 🙂
Streamelements store widget appears on my twitch page but doesn’t show up on iOS app. Is there a fix for this?
Tell that to every other post on here. And support isn’t working. Thanks so much for the help
@lofty sand @dry hedge @grim pewter You do not make a post directly in Support Ticket. You have to type the ! ticket ( no space) command into any other chat to start the process. Like this chat for example.
Read step one on the #submit-support-ticket instructions very carefully. The actual directions should be in bold or something so people don't keep encountering this issue.
I do think people should be able to open a ticket by using an emote or something in the ticket channel that'll open up a box to type their ticket info in though. Could cause less confusion
It's pretty messy right now.
At least once you get the process started, they are quick to respond and quite knowledgeable about it.
My derp ass, been sitting here taking up peoples time to fix my bot; when in the end I had to reinstall OBS, and the REAL problem was that Twitch had DC'd my verification. An easy fix once found. BLESS the wonderful people who've helped me through the process, cause I was at wits end for a while.
hey guys, I tried searching this but I couldn't find a solid fix.
Tipping page doesn't show any uploaded images on mobile. Desktop shows background image.
Any thoughts on why this might be?
thanks in advance
@fossil ginkgo ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Anyone knows how to fix Activity Docks not working?
Facebook is an ongoing issue being worked on but it should be partially working already.
Hey um does anyone know if it’s possible to change a twitch username before 60 days because submitted a new username but I did not notice the autocorrect error and now it won’t let me fix it…
Whatever twitch helpdesk says is what the limit is.
Um what is twitch help desk?
Their actual website
Um does twitch have a tech support chat?
No
What about email?
Ok thank you
Einen schönen Guten Morgen und einen guten Start in die neue Woche wünsche ich Euch/A wonderful Good Morning and have Good Start in the New Week ☀️🤗☕️☕️☕️
Hey, just wondering. Does the 🗑️ mean that the ticket is trash/waste/spam/ended/closed?
I started a ticket but fell asleep before i could finish it. I noticed that reaction on the bot messages xd
That's a delete function for those that can use it.
Okay thanks. So that means I should create a new ticket? (The bot used the function on its own messages)
No. That's automatic with the bot. The message would disappear if it were used.
how do i submit a ticket
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
i dont have permission to talk in channel
read the instructions above 
@real prairie ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
hey guy´s, is there any way to connect SL Chatbot to a kick stream channel?
wrong discord 
How to delete a YouTube channel from Stream elements ?
is someone knowing why when i test in streamelements my alert its showing up in obs but when someone drops something in my chat when im live then no alert is comming ?
@alpine nexus you can't delete one without deleting both.
And how to delete it ?
3Rd tab at the top. It will delete both your twitch and YouTube. Not just the YouTube.
Then you will be able to log in again ? @pseudo hull
@alpine nexus ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Been having issues where my stream doesn’t start I’m gettting absolutely low to no bitrate
Is it possible to add an Counter to my stream. Not only for using in chat with !death for example but also that there is a text in my stream saying the Count?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
how do I see all the channels in thisdiscord?
i cant make a ticket ?
did you follow the instructions? 
which channel specifically are you interested in? 
ticket
the one for widgets
what do you mean you can't you just did? 
that chat " Should " be open for everyone
yes, I just have access to the jsut chatting channels
so thank you @pseudo hull lol
You're not meant to type in those chats please follow the instructions to make a ticket
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
thanks
Np 
Did this command stop working? --> /timeout ${sender.name} 1
I dont know if this is ok to ask, but are there any thoughts for stream elements to work on the Kick.com platform? Like beingg able to tie alerts and stuff for that platform?
Вы можете найти чат здесь > https://discord.com/channels/141203863863558144/485869467696496641 
kick doesn't have a public api at this time so StreamElements is unable to provide support for kick 
wow and thats good to know, thank you 😊
np 
@silk jungle ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Good morning, I would like to know how I can access the dashboard of the stream elements where I am a mod, the cc has to give me access to the dashboard through some link or similar. Thank you
Any staff can help me?
on the top right click on your logo then click on your name you should have a drop down list of all the channels you manage click on the one you want 
Thx
np 
@fair lily ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
StreamElements doesn't support multi streaming so you would need one for each which will sadly overlap 
Nobody has kick so that's out the window.
Officially? Nope.
i don't think anyone's actually done that for multi streaming 
Does anyone know how to solve this? The alert box only shows the text but not the GIF or the sound.
do you know if the shares are working for the se facebook alertbox?
@silk jungle ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
If you use the “Emulate” button and it shows you want you want, it probably works
well @silk jungle the other day it was not working for me on the shares but the likes work
Lemme see?
Is anyone having an issue with streamelements saying no chatters after a command is placed within chat
Does anyone know how to rearrange items on the loyalty store?
hi everyone
hey yall what time zone are the companies ?
Hey everyone! Quick question, is the twitter link under socials down? When I try to connect I get "Provider Not Found".
anyone tried the new built in alert thing on twitch? any good?
any1 experienced giga delay on your stream ? thought it was this random person that had like 1 min delay but then i opened my stream and i had like idk 1-2 mins of delay lol i got it setup for low latency in all the options available
Hello everyone, do you think that SE will integrate "Kick" soon?
Until they provide us with an API to do so there are no plans atm.
hey guys could i ask a quick question here about setting up my sources in se.live? mac os
@little bay ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
cool thanks
error executing flow to linking to twitch? this something common as of recent? tried to dis/reconnect because havent updated anything or changed anything, alerts have been fine until 4 days ago and now dont show during stream
@empty crane ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
is kick integration in the works ?
monetization with streamelements is impossible without the chat bot .
@main jewel
Anyone getting frequent Stream Report suddenly in your email? I'm not sure if it's from my Twitch or Facebook. But I get these stream reports even though I didn't live stream. The report always say I streamead for 25 min and had viewers for the first few minutes and then it went to 0 viewers. I can't post in any helpdesk, idk why.
@quartz cobalt ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hello, I want to duplicate my overlays between 2 channels I own, on twitch. I´m trying to add new channel on my profile but returns an error "Error executing flow". Is this the way I have to duplicate overlays? Thank you!
Refer to the bot message above you.
alert box not triggering during live stream. how to fix ?
@wanton oasis ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hello family
Good morning friends
Hi is the any way to download sound or gifs that I have in my library? ... and is ther ea way how to link streamelements with kick? 🙂
does streamelements not do sponsorships any more?
or do i have to apply for them now??
Not yet on the Kick front. But we're explore the opportunity
cause ive not had one for 6-7 weeks but was just in someone elses stream and they had 8 offered to them
Unfortuntely it's just the luck of the draw right now. Just keep an eye out on your emails as well as your sponsorship tab within your dashboard to see if new one pops up
i do almost every day, but that is some luck of the draw if i get zero and they get 8
pobably the worset rng ive seen
definitely bad rng, but I'm sure you'll get one soon!
well week 8...here's hoping
Hey so i wanted to add a widget and it says to copy url but where to past it
Good morning 
Within OBS as a browser source
Hello... is anyone having a problem with se.pay today? I received 5 tips yesterday and there was a pending balance at some amount. Today I opened streamelements and pending and the total balance is at 0 
I didnt see any maintenance info so I created a ticket
Keep your questions to your ticket as we cannot help with that here.
Doubling off of what Sudo said. Tickets are the only place where you can get help with things related to SE.Pay, Sponsorships, or anything else that directly affects your account
Hey, does anyone know if there is a way to send an automated message in chat when a donation to a charity (Tiltify in my case) happens?
I know you can do it in overlays, but haven't found a way to do it with the chatbot
Ayyy nice!
thx thx took too much effort and messing with apis etc tho 
There is not Boi.
Welp, too bad, time to make a feedback/idea ticket for the future
Make it a feedback post on the Forum, and I can pass it along!
That would partly require tiltify to make it possible assuming it isn't already.
Well, they already do give some access to their API, since alerts for donations are possible through the overlay
Receiving an event is different than the even saying all the details of it.
Well, the alert does give the name, the amount and the text for TTS/display, I don't think there is any more info needed for the chatbot alert
Also they give the campaign info for the goal and the amount already collected
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Ticket will definitely be the best way to help you there
do yall know how to cover the valorant minimap with like a picture????
obs shortcut to hide/show img source or just put an image there if it is minimap that cant be hidden by key 😄
Is there an admin available for some help?
no news about the !rename command?
Do you guys know if SE intend to add support the new platfmor Kick?
By opening up a ticket, yes
does se work with kick?
It currently does not, but we are exploring the option
any1 have software that i can set up twitch with?
Are there any plans for a YouTube Live Chat overlay widget that can be added to OBS as a Browser source?
Did StreamElements just break for anybody else? Mine seemed to have tripped my pc and nowit's broken.
Oop Apparently right mouse refresh fixed it.
/)
guys do you think that streamelements should add kick ?
so is anyone else getting unsuported browser error trying to login to twitch
Hi. I mainly broadcast on Twitch, but I wanted to add alerts on YT (first broadcast attempts), and unfortunately they don't work. I have YT added to my profile. I changed my profile to YT and in overlays (I have all other alerts from Twitch - but after entering info that it does not exist - "Uh-oh... Overlay does not exist"). Being on the YT profile, I create a new overlay - alert. It appears in my gallery but still can't be edited (shows it doesn't exist). What's up ?
Soooo... The twitter module, can you only use it to make the bot post ur own tweets? I want d4 world boss events posted in my chat :/
Any word of stream elements getting Kick streaming implementation?
no public api = kick support 
is not as simple as asking for a api what doesn't even exist 
read my first message thats how 
you can ask anyone at StreamElements you will get the same response 
did the !rename command get removed with the loyalty issues?
as previously stated without a public api StreamElements can't do anything for kick 
@strange sierra ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
well if StreamElements can then don't you think they would have already done so? it's been mentioned time and time again without a public api StreamElements can't do anything for kick 
anyone ever have issues with saving back tracks or replay buffers? i used to be able to save litttle 45 sec replays with a hot key now they dont work any suggestions?

There's a difference between using unsupported methods to do things and waiting for documented/approved methods.
Besides it's easier when you only have to focus on a singular platform vs 3 or 4.
Blame kick for it. They're not providing the info for streamelements to use and using a hacky method that could change at any moment would do nothing but cause problems when they change something that forces us to figure out what broke where.
That's your choice to choose what you use.
I think patience is just something we need to practice a bit more here. The team is exploring the opportunity for us to work with Kick, and once things fall into place, I'm sure there will be decisions made at a higher paygrade then all of us.
Has anyone got this to work with Kick Yet?
@tough hinge are you there for help me about Mercury sponsored?
#beta_mercury or open a ticket ⬇️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
good afternoon one and all
hope you achieve everything you're looking forward to doing today no matter how big or small the goal
and as always if you guys need support feel free to contact support via email > support@streamelements.com or make a ticket #submit-support-ticket 
@snow wolf 

sup 
there is no permission at support ticket
Reread the instructions.
See the ss
so what should i do
Read the instructions above that
le me ck
hey @pseudo hull thats work , tnks
how long does it usually take for the withdrawal from se.pay to get recieved in your bank account?
5-7 buisnness days roughly 
hey, how can i test alertbox?
@inner cobalt ⤵️
You can test alerts via the Emulate bell on the lower left side of the Overlay Editor. Simply go to your Dashboard > My Overlays > pencil/edit button on the overlay. Make sure the Preview LIVE on stream option is on to see the alert in OBS/XSplit** https://streamable.com/vtulg9
Not sure if this would be the place to ask this but does any one have a working time command that tells what time it is? The one they had before worked but now it doesn't seem to work anymore. Thanks in advance
${customapi.https://decapi.me/misc/time?timezone=yourcountry/your city} make sure you change yourcountry and your city tho if done correctly should look something like this

Thanks for the working time.
Np 
@lofty elbow looks like you didn't follow the steps correctly on the ticket I've just finished it and the ticket was successfully created
@lone inlet 
👋🏼

oeeeh that emote looks cute 😄
Any updates regarding the !rename command?
Hello I have a question
How do I get ads in my stream I don't see the option to do it anywhere
Looked on google to search for myself but no who wants to help me
guys im losing my mind at the moment! does anyone know how to get the activity feed to connect with Youtube on obs streamelements?
i keep getting this
i want to connect with youtube though
not twitch
it was working and just stopped like 2 weeks ago
gm
U all toxic

i sorted my problen
Anyone know of a way for me to display my achievement score in real time on stream? I use OBS and achievement hunt almost daily but cant find a way to display it in real time. or if theres a help section someone can point me in the direction of, thanks!
Plz help me whene i do the url of alerte in Obs i dont have the button up for testing any solution ?
@dry moat ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hello all, I am looking for info regarding stream elements chatbot to send API calls either with custom commands or another way. I am also looking for ways to setup stream elements chatbot to pick from a random set of custom commands and execute that command.
@ivory zenith ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Does anyone know if it's possible to add a custom font for the stream element store related items (shirts etc.?)
Plz help me whene i do the url of alerte in Obs i dont have the button up for testing any solution ?
@dry moat ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
The button within OBS for testing and editing alerts was removed almost a year ago.
You can still emulate them from the StreamElements overlay editor on the website
any idea why the chat is empty? I try it first time sry just can't get it to work..
@neat marsh ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hey does anyone have a sideways chat widget? The one I was using is no longer available
Does anyone know about a vacant editing job?
I need help im not sure how to do the ticket thing on discord but i need help with stopping an ad from playing on my obs whenever i launch/open obs i dont know where it comes from and honestly it is starting to get annoying. I've looked up this issue it says its a browser source but i cant seem to figure out which on it is seeing as how i closed all my browser sources to see if that stopped it and no it still plays if anyone can help me id appreicate it
Hi, it seems that StreamElements OBS keeps crashing during uploading. This is a new issue that I have never encountered before. I've tried redownloading it, but it continues to crash constantly.
Anyone know how fix this issue or i have look somewhere else use another streaming platform
?
Obs always crashes unfortunately
its during upload
i cant even open the damn thing
i never had this issue
this new update issue
@exotic steeple ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
broken bot tho
You didn't follow directions correctly.
How
You need both the command and the issue when creating a ticket.
Why not make understandable just use open ticket in channel most other server do. and support claim it
this just to complicated
Are you forced to create an overlay? I did my alerts and copied the link in my OBS, thought it was enough
Doesn't work for me still. Plz see #tech-talk message
Help!
Sorry havent get my answers and after i tried bad
good afternoon one and all
hope you achieve everything you're looking forward to doing today no matter how big or small the goal
and as always if you guys need support feel free to contact support via email > support@streamelements.com or make a ticket #submit-support-ticket 
That is enough
Getting really frustrated because I’ve submitted three support tickets, two off discord, one just now here. Haven’t heard back from the other two and stream elements is holding my revenue hostage. I need to pay bills
real quick
why is streamelements in russian for me lol
it changes randomly
like am I the only person who experienced this?
I didn't just change the language for funzies**
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
HELP
I would like to check on my Merch online store if everything works because I do not see the history of the commende and I know that friends have ordered on the shop. Why don't I see their commende?
@ripe panther ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Is the bot broken again? !giveaway command not working even tho one is running and the command is turned on.
The !setgame is still not working for me. Anyone else still having this issue?
bot broken for me too
Mine started working again about 10 minutes after parting the channel and reconnecting again.
did you get an answer for this?
how often can i get sponsorships
Most of my alerts have stopped coming in - occasioinally a gifted membership alert will come in 10-20 mins late and then it will double sometimes... I don't know what is causing the issue. Started yesterday. Anyone know anything?
Any tiny streamers do the sponsorships on Twitch and next to no traffic? I mostly want to figure out if it's even worth sidetracking my stream to accept a sponsorship, when I have next to no traffic yet.
hiya is there anyone i can talk to about my sponsorship offers im getting through the streamelements dashboard? based on the way the campaigns are worded im unclear about how much payout is being offered. sorry if this is the wrong channel
@plucky palm use the command ! ticket (no space), here or in any other chat you channel you can type and include the question in a single sentence. I read that's the way they prefer ticket submissions, short and to the point.
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
thank you!
=)
hello
I have an issue pertaining to OBS studio not necessary SE
can I ask it here?
the issue started after I using SE
why does the sound from my headset mic show up in my desktop audio which will be my headset
Probably the mic picking up the headset audio
how do i fix that
I have poked around and the server here is huge. I just need a quick yes/no or pointed in the right direction. Does Stream Elements work on Kick? Mainly setting up goals for follows/subs etc?
It does not.
Thanks, I'll look for another solution for now.
Turn down the gain on the mic or the volume on the headset


oof 
Hello everyone , i got a problem with my alerts , when someone gifting over 5 subs it should normally play my variation but instead it play the 1 subgift alert one by one , does someone know how to fix that ?
hola alguien habla español aca?
Does streamelements chatbot support Alias commands? (one command call another)
Could i get help with tip settings and S.E Pay?
@chrome cliff ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Any support coming for Hype Chats at some point?
most likely but with it being a brand new feature of course might take a bit of time for StreamElements to implement tho 
anyone streammer from fb here?
no news abaout !rename command? 
Epic song
DeQuat 
I've been in a heavy nostalgia metalcore phase, so I'll have to throw them into my rotation

Happy Friday all!
Just getting ready to stream for my Twitch Anniversary and getting to hang with friends
Yourself?
Happy Streamiversary! Tomorrow I'm hoping to keep it lowkey before I drive up to NY to visit the in-laws
Exciting!! I had a quick question, I an hhaving issues with my dynamic banner in mercury and I can't submit a ticket in Discord as it says I have no permissions, is ther something I need to acknowledge in order to create the ticket?
WORST case, if you can't get it up and running on Discord, you can still send an email to support@streamelements.com
Okay I'll just email. Thanks for the help! 🙂
No problem! I'll look into why it might not work!
Thanks so much
Hoping for the BEST for kick and SE to work things out here. Botrix is nice and all for alerts, but Its just not the same. Happy Friday everyone!
got a question how come I can't submit a support ticket? I followed every direction to a T and I still can't send a message in the submit ticket support channel
You use the !ticket command in any channel except that one
Anyone know where to find older versions of S.E? I'm having a lot of lag after the last update
Would anyone happen to know where a list of Youtube specific abilities of Streamelements is discussed? I'm findint out more and more how limited this platform and by extension SE is compared to competitors.
Yes
Has anyone got this before? if so how did you fix it?
Trying to get chat stats on my stream
What was that? the message disappeared
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Need Dream Team role restored pls
hey people, where can I ask to the community?
hi, can someone just give me the simple answer on how to create a follower only give away?
Not possible without having to redraw if they aren't following.
okay so i would just have to check my followers list or will the bot say if they are a follower?
Someone would need to check if they're following manually.
@pseudo hull thank you, much appreciated, im a total newbie and this is my first time to do a giveaway.
N
Hey guys I have a question how do I get a nightbot for twitch on my stream on streamelements I stream on PlayStation 4
Im confused this is my first time trying to set up a bot
anyone know how to make youtube banners and profile pics?
hi
Hi
Hi everyone
How y'all doing?
I have little idea
hi
Canva
Hello, I've hopefully got a simple question. Where can I find help regarding SE.Pay? I am simply asking for direction, i apologize.
@young marsh ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Filled out a support ticket, but haven't gotten a reply. What is the typical return time? It's been about 16 hours
Ticket is only place for it.
One last question, when sending a support ticket is the response via email? I couldn't find a message center.
discord support tickets are linked via email support so you can respond via email check chat log etc you can check at the email what is linked to your StreamElements account 
It mainly depends where you made the ticket.
and this ^^^ 
Ah
How to fix my alerts from lagging when someone subs?
@mighty pawn ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Can anyone help me with stream elements it's not letting me open a ticket.
I haven’t gotten a reply to my ticket from 4 days ago so idk lol
Okay that makes sense lol, thanks
^^
guys, is there a loyalty system on youtube live too?
no
hey guys i have a question do sponsorships require i play the game? cause i wanna get sponsors so i can dedicate more time to my content but i dont wanna be stuck playing games im not intrested in for the sponsorship $. can i still play games i want like tf2 but still get sponsors
The only time you'll need to play the game is when you are running the sponsorship specifically.
Besides there's always down times in the timeframe for them.
No idea what you’re referring to as that is about the most vague statement. Could you elaborate a little more about the issue “you were advised about”?
They finally fix the point issue from a month ago?
For....?
Ah. No idea. Could be? Maybe not.
can someome help me how to put a over lay on obs
i tried to use an overlay for my youtube stream, but its not working correctly or its only working half of the time
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
@errant junco ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
This. I cant get the overlay to work or anything else I configured to work. Why is this so challenging to use?
Any talks of an iOS app? The mobile site doesn’t like to work a lot of the time
It would only be for streaming and not managing things on the website.
But short answer Is not to my knowledge.
Hello everyone
Is there a promote section
No
yo yo yo
New to stream elements, pretty much done setting it up in OBS studio, would any of you by any chance know if I can just have the chat show up and not the black background behind it? Set up chat through browser source obviously and put it into OBS and a black chat box comes up with chat, i just want the chat not the box as i have my own chat box, is that possible to do or am I SOL?
any other way to receive twitch donations on streamelements except Paypal?
se.pay 
haha yeah man, but SE.pay is limited in even more countries than PayPal, but thanks either way
np 
Hi, i just switched to SE. Does any1 here have good knowledge about alerts and stuff? my alert sounds dont change even after uploading the mp3 file.
Is it just me, or is the !RENAME command no longer available?!
!help the song command isn't working
i don't think the help works either, I'm needing help with the !song command not working, trying to figure out how to get it connected with my spotify
is anyone haviong trouble with your sponsorships updating?
Anyone else having this message? Can't open any of my overlays
I can open them on the browser by copying the link, but can't edit and OBS also doesn't show them
had that just now if i copied from one account to another. Deleted on new account, and did it again. Noticed this happens when I have 2 accounts open on same browser
activity feed still not working for youtube?
I logged out and in again, worked... go figure
did any1 here had problems about Alert sounds? The alert sound that I uploaded dont work and still plays the old alert sound. Ty
or does any1 know how to get rid of this message ~> "Emulation sent, but the alerts are muted"
Sorry, im new to SE
not to sound like a dick, but is there a reason you're not using Sound Alerts? Not to plug another company but after trying to figure this out I bailed to Sound Alerts for alerts
ill look that up. Im so brand new to SE. Ill have another reply here. Just lemme check out what u said
No worries, hopefully if it can be done for you here that's perfect
I checked what u said above. Were you talking about this? ~> https://soundalerts.com/
i dont stream on YT and I dont see the option to log in to YT
sad
Yes, I use that on my twitch streams
yea sadly i dont do twitch :<. But yea my issue is just even after uploading the mp3 file, nothing happens. Its still playing the old default sound
is there a way to save a Twitch Stream and a kick stream set up or do i have t add the key everytimg i wana stream on one of those platforms
if anyone knows let me know thanks
I'm having the same issue
can i ask simple questions her or do i have to submit a ticket
Anything support related needs to be done via ticket.
ok thanks
Hi guys im new
good morning one and all
hope you achieve everything you're looking forward to doing today no matter how big or small the goal
and as always if you guys need support feel free to contact support via email > support@streamelements.com or make a ticket #submit-support-ticket
All I did was to log off and loggin again, it worked
any update on kick integration ?
h#t6
@main jewel still waiting for them to provide docs on a public API.
Goood morning everyone!


dan 
How are you doing bud?
I'm doing good, wbu?
Doing good! Weekend was very long and tiring, so just hoping to survive today haha
I'm here of course you will survive 

well at least someone finds me amusing thx dan 

mr DeQuat 
hey @snow wolf & @tough hinge i've been very busy today all i'm going to say for now " soon " 
👁️


well @tough hinge @snow wolf got to finished dusting and set up my third monitor but


Finally got that 120fps on my xbox

thx thx vertical monitor is the only way to use discord definitely makes helping out in here easier too 
" not many cables " yep because all the cables are hidden underneath the table 
are more people experiencing the failure to pay out streamelements balance?
Why dont i get sponsored anymore? Btw I don’t stream everyday I stream like 1-4 per day
Ah, didn't work yesterday when I tried but it's working again now, thanks!
Can I use this chat to start a support ticket?
yes
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
^^^
Guys, I just notice my CPU usage more than doubles when I'm in a scene using an overlay with animation in it (using a browse source through streamelements). Minimal animations, nothing huge and still an immense increase in CPU usage.... anyone having the same issue?
Yo how do I make it so the follow alert has a ping type sound
Noone sharing new stuff
hey guys
i am a professional video editor looking for a person to work with long term
dm me if someone is interested
stuff gets posted all the time what is it you're looking for? 
In your overlay go to your follow alert settings click on upload sound to use whatever mp3 you would like 
hey 
how r u
good you?
How you doing Vinz
pretty good i just got this pc so im feeling amazing
Helll yeah! What kinda GPU?

Ayyy very nice!
yuppp
is the SE sponsorships page giving the "Oops, something went wrong
Please try again later. If the problem persists, contact support." error to anyone else?
im trying to figuer out what all i need to start streaming
all you need is the " go live" button and you're good to start streaming
ig what streaming softwear do u recomend i use
LOL
@coarse kiln Checkout our #1029767156973457498 forum
It will give you a great starting point!
niceee
My sponsorship dashboard is up and running and works
when I click my active sponsor i get that error
or the payment page too
so I can get the sponsorship page clicking the active sponsor and "payments" tab under sponosorships gives that error
hmmm, for the interim I'd try and use a different browser to see if that works?
oh its not default
yep that's the whole idea of uploading your own mp3 the user gets to pick what they want 
Help! I have two bank accounts on S.E. Pay and can't delete one
@calm garnet ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Hey guys, is there no way to change the chat animation in the most basic chatbox? I currently use a custom chat, but want to possibly simplify & go back to the most basic chat (with a nice animation when new chats come in)
Anyone have an answer for this? Lol, Google has been no help at all
Didnt even know we had a general chat here? O.O
Haven’t seen !rename work for folks in a while and have users across diff channels asking what’s up?
So what is up? Do we need to submit a support ticket or?
Hello! I have a problem. My Ground Control does not save the configuration.
@main snow ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Anyone know where can i apply for an Opera GX sponsorship?
how are we still not able to change the format of the !watchtime command to only show hours and not months and days, people have been asking for years and still there hasn't been any update on that
Does anyone know if there's a way to do a subathon/stream marathon as a duo with only 1 timer? So the support the two streamers get by their community will add time to the (one) same timer? Any help is greatly appreciated. Or does one actually have to add the time manually every time?
is there a limit of stufff to be added to the Stream Store?
I am trying to add one thing and is always "Something Wrong"
nvm, the image was the problem
anyone having issues logging into twitch on se.live?
We have issues with the bot himself, hes not answering
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
My chat bot isn’t working today. I’d say it might be having issues
Same
Mine works SOMETIMES in the past few minutes a command is sent
bad lag rn with the bot
anyone having issue with chatstats not working??
also experiencing bad few minute lag with commands
Yep I guess it’s down rn
Lol, I asked the bot to change game to "Grand Theft Auto Five" and it changed to GTA IV XD
also having issues with streamelements bot rn
Hey I have a question so I just changed my username and now my StreamElements will not work with anything no commands nothing it’s modded it’s like all on and checked and it just won’t work do you guys know how to fix this
Why do my alerts not working
If you changed your name on Twitch, please follow these steps:
- Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
- On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing
/mod streamelementsin your channel if you have not already. - Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
Try these steps! ^
Ok THANK YOU
I’ll try it
Old name: 28kimbo New name:Kimbo12610
It still doesn’t do anything
Like my commands won’t work
my commands are down, is there a bug right now?
Hello
No it's on youtube stream the alerts won't go off
Yeah SE bot is not showing online on twitch atm for some reason in some channels. What can mods do to get that back up?
i dont have permisison to type in the helpdeks SELive does anyone know why
They want us to make tickets for any kind of help.
I just wanna find how to put the bot back online in the channel.
@rose vapor ⤵️
Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png
It'd be nice if this was on the website somewhere or in the FAQ please if that's possible for future reference. Thank you 
Do you guys know when my SE will be back up
Does anyone know what the requirements are for this goal?
You need to stream that game for 2 hours, I think. Mine have been broken up to 2 streams of 2 hours each but one day apart. but mine wasn't that game
Anyone having issues with the 100 First Kills not counting in the Campaign Goals for Mech Arena?
can anyone point out how to add the streamelements bot to my twitch channel?
oh wait i think i have it
yow guyz
do i need css if i want to make my twitch chat overlay go downwards instead of normal upwards
Anyone else getting this when they try to login to their sponsorships page? Trying to figure out if this is a "me" problem or not.
I'm also mid sponsorship campaign with people signing up but my counter is not tracking. Are these two issues related? Should I promote the game today or will it fail to track?
@brazen heart ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
I can submit a ticket. I'm just trying to gauge whether this is known issue atm or not.
Regardless of gauging the severity of the problem you still listed something that explictly requires a ticket.
Thanks Sudo. Can I expect a quicker response if I submit through discord or through the SE help centre on the site?
As I am not staff nor do I have access to the ticket system I can't answer that.
Ok doke. Cheers 👍
So I was unable to submit a sponsorship form, as my current campaign (Evony) does not have a tab in the drop down menu of listed campaigns.
I have submitted a support ticket instead, however this never asked for my email and I have not received a confirmation email saying this has been received.
Will they respond to me through my login email or do they respond through the SE site?
is there a channel where i can put a survery in?
No
oh alr thx
I've been told there doesn't appear to be a ticket tied to mrw01fy if that's the account in question. Please follow the bot instructions from above to get one handled for sure.
Alright, thanks man. That is indeed me. I'll do it through the discord bot.
Why is my YouTube obs alert still not showing up I tried everything and it still won't show up
@sly vessel ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
I need an editor to edit gamming videos
if someone is interested dm me

hi
WHAT HAPPEND IN SE PAY WHY MONEY 0
There was an email that was sent out!
Did you get the email?
IDONT KNOW HE SAY UPDATE
MAYBE SE PAY IS GOOD LAST 4 5 MONTHS TODAY IS SHIT HE DELAY MONEY
Our devs are just migrating some data over to the new version of SE.Pay. Keep an eye on your email for further updates, but your money is not lost. It just has to update within the new system
obs says im live but twitch doesn't, anyone have any Ideas on why this is happening?
Im having the same problem
thats why i joined here just now lol
yup, same
im tryin to set up a ticket but I dont know if there's supposed to be a bot prompting me for something lol
Your issue sounds like something for the OBS discord given it's an issue with that (and me seeing what your too long ticket subject said)
SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject
whoops didnt realize it could be too long XD
thanks for the redirect ill try there
60 characters is the limit.
What kind of issues are considered Steam Elements Specific? I clicked the "live help" option in OBS and it brought me here, so just wondering for the future XD
(Also it's an issue on Twitch's side, if anyone else is coming here because they can't broadcast to twitch)
Anything involving our overlays/docks would be us. Streaming would be them.
Ok, had the same issue as Jocelyn, but I've been asking other people who aren't using the plugin and they're streaming fine
However this instance is a twitch specific issue and not anyone else.
Well. *have the same issue
How is everyone doing otherwise?
Hey everyone, I’m having an issue where when I try to copy and paste the overlay irl into Elgato game capture software the overlay doesn’t show up like it used to on my old computer, I submitted a ticket but never got a response. Does anyone know how to fix this issue
@ivory zenith ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
Who here use multi output stream?
Will the activity feed show up when im streaming or do I have to turn it on some how?
hi
good you?
I saw kickapp bot got whitelisted so its happening.
I emailed kick support asking if they can whitelist the api. Cant hurt. 😄
Guys if yall know why my alerts not popping up on stream then plz let me know bc I have tried everything or make a video plz so I can watch it and see how you did it
@wise cloud I saw your tweet. Can you please explain what a Moogle even is?
A moogle...
Is the cutest fluffiest little flying creature from the Final Fantasy universe
or..as my non final fantasy friends say "flying pig with antenna"
this is important gamer stuff 😛
Then there are... Chocobos
chocobos are birds that if domesticated can be ridden on... in most of the Final fantasy games anyways.
I got one of those as a mount in FFXIV
DeQuat 
Ayo
how is my guy
But like, what are their cool things they do?
depends...
in FFX, my fav, Lulu thje black mage uses a moogle plush to conduct her black magic with
in other they are messengers... in some they are merchants..
I think their main thing is just being cute xD
google said "Moogles (モーグリ, mōguri) are a fictional species of diminutive, sentient creatures and a recurring element of the Final Fantasy video game franchise, starting with their initial appearance in Final Fantasy III. They also appear in the Mana and Kingdom Hearts series.[1] Moogles serve a variety of purposes in the various games in which they appear. They sometimes provide opportunities to record game progress or access shops; occasionally they assist in battle or may even become a playable character."
but I can't recall saving with a moogle...
I wonder where I can PLAY as one 😮
oh.. maybe that... FF racing game I recently got dah xD
ooh,. I forgot about this one, this was hilarious " "Moogle" also became a status effect in the Mana series where the playable characters are turned into moogles for a period of time or until the effect is healed"
This was so much helpful information, that I really appreciate the breakdown! Makes me hungry to play FFXIV again and finally max out my characterwhen I'm back home

is there a ticket for this i can watch?
Thank you
Having issues with the SE.Merch shop. Does it usually take a while to load the first time? It gets up to the end of the h and then the bar just stops completely there. Any help is appreciated!
anyone having an issue with tts where after approving a tip, it takes minutes for it show up as approved and play?
@honest canopy ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
Just watching a streamer running a Subathon and she faces issue that sub counts stop being coutned, and are delayed by 5+ mins, (she got a 10 gifted subs and eachone is added one by one 5 mins each) Any idea?
Hey Guys just a heads up alerts seem to be falling really behind? Like they aren't even showing up on Activity feed untill like 5-10 mins pass
Got the same Problems in my Stream..
got the same issue with the major delay
HUGE delay
Came in to join the chorus
I am live on stream right now and it's insane
Someone dropped a massive gift bomb close to 30 min ago and we are getting each single sub as a single alert one by one every 5 to 7 min
So it could take literally a couple of days at this rate 
Still delayed on my end and I'm live streaming as we speak no chage
good morning one and all
hope you achieve everything you're looking forward to doing today no matter how big or small the goal
and as always if you guys need support feel free to contact support via email > support@streamelements.com or make a ticket #submit-support-ticket 
Its a Problem that everyone has i tink so

