#helpdesk-twitch

1 messages · Page 359 of 1

copper bobcat
#

Is there a way to preview the Text-to-Speech voices quicker than triggering an event? Also, can you make a custom message to have test it - right now it's just "My"

nocturne pelicanBOT
#

@brazen quest The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

narrow coyote
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@copper bobcat You can only test with emulating events or replaying old events, there is no way to make a custom message when emulating

copper bobcat
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Is there a way to replay an old event in the overlay editor to preview it?

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When I trigger a replayed event in my dashboard through the activity feed it doesn't trigger in overlay editor.

zenith widget
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@copper bobcat Activity feed swirly button

copper bobcat
#

I clicked that but nothing triggers?

zenith widget
copper bobcat
#

Does it have to be split screen view like that?

zenith widget
#

I just made it for the sake of showcasing cohhLUL

native bison
#

how do i get more themes for streamelements from streamlabs

copper bobcat
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Cause when I click replay my overlay does nothing >_<

zenith widget
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@copper bobcat Click save on the overlay and refresh it

short quiver
#

I take back what I said about the girl

zenith widget
#

@native bison We can't directly import SL themes to us - only some things via our import tool.

native bison
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I downloaded the import thing and it just says error every time

short quiver
#

Keizar I've sorted out my commands which is good. Set up my PayPal for that because some people wanted to donate to me etc ( quite happy about that ngl) with the panels do you have any advice?

zenith widget
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@native bison Login to streamlabs and keep the tab open, while trying the tool again.

copper bobcat
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Aha! That did it @zenith widget - One last thing, the audio for the Text-to-Speech is super delayed. The alert sound plays, long pause, and THEN TTS, but I don't have it set to tdelay.

nocturne pelicanBOT
short quiver
#

Thank you

zenith widget
#

@copper bobcat Most likely your sound has a pause at the end FeelsWeirdShrug

native bison
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Ok thanks

copper bobcat
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@zenith widget Yeah it seems to wait until the alert is done... I didn't think the audio was that long but maybe I left dead air in. Hmmm

sharp wigeon
#

Código access?

nocturne pelicanBOT
#

@sharp wigeon The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

sharp wigeon
#

Yes

pine hemlock
#

yes

narrow coyote
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No

strong kernel
lofty grail
#

Any fix for the error code 404 when attempting to connect twitter on the stream elements social tab?

narrow coyote
#

Not that this time, it has been reported, and being looked into

lofty grail
#

Thank you!

narrow coyote
limpid zinc
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Is there a way to remove certain users from gaining points? There are bots always in the channel and they end up gaining huge amounts of points and clogging up the leaderboard. I know how to reset their points to 0 but would be nice to not have to do that so much.

ruby tide
#

anyone know why when i open my obs it wont open with chat and follow notifcations

strong kernel
elder sorrel
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@limpid zinc You can enter their name to be on the ignore list from gaining points.

limpid zinc
#

Sorry- I’m new to this. Where exactly do I find this?

elder sorrel
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From there you'll see the section: "Ignored users".

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Type their name & hit enter.

limpid zinc
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Ooh. Thank you so much!! I really appreciate it!

elder sorrel
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Always glad to help 🤘🏼

ruby tide
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@strong kernel so i redownload and lanched still not brging up chat or notifcations

narrow coyote
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StreamElements > Reconnect streaming account

ruby tide
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how do i reconnect sry to seem like noob

narrow coyote
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From OBS, go into the StreamElements menu, and click Reconnect streaming account

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If you do not see that menu, you do not have OBS.Live installed

earnest iron
#

Should i use x264 or nvenc and how much bitrate i have i3 7100, nvidia 1050 ti ,8gb ram and 150/20mb

narrow coyote
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No way you are using x264 on an i3, and the 1050Ti is not going to be the best at encoding and playing games . Bitrate would depend on what you are trying to output

earnest iron
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Im using nvenc atm

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Asking just

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Mostly play league of legends

narrow coyote
#

The i3 is too low end to do encoding on a single PC setup. Depending on everything in your scene, there may be times the 1050ti becomes overloaded, and there wont be much you can do. What is your output and video currently set to? Bitrate would depend all on that

earnest iron
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Bitrate 4k high quallity and lancoz

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Video downscale 1280x720

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Fps 60

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Cbr 4000

narrow coyote
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If everything is running smooth at those settings, I would not touch anything outside of maybe bumping the bitrate up to 4500, as NVENC benefits from higher bitrate than x264. Are you using overlays or anything like that? Because with Lanczos, and outputting to 60fps, it would be very easy to overload the GPU

earnest iron
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No no i dont use overlays i have only 2 scene window capture and second game capture

odd gull
#

Can anyone help me setting up a !love command in the bot? I want it to say something like: there is 88% ❤ between person A and person B

strong kernel
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@odd gull When creating a new command, there's a list of templates available. !love should be one of them.

odd gull
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Oh nice, thanks 😃

hybrid breach
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No commands are working in the stream IE !raffle !sr !points. Etc . Any ideas ?

strong kernel
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Is your Twitch name the same as your Discord name?

hybrid breach
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Negative. I’m just a mod for the streamer and was trying to help. His twitch name is thealphagaym3r

strong kernel
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Roger roger MrDestructoid

hybrid breach
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Ok I relayed the message and waiting on his response

strong kernel
#

Looks like he's good.

hybrid breach
#

That worked . Thank you!

strong kernel
rugged kiln
#

how do i get the stream elements bot in my server?

strong kernel
rugged kiln
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is that for joining a discord server? @strong kernel

strong kernel
#

We don't currently have support for Discord servers.

rugged kiln
#

can i get the bot in my server?

strong kernel
#

No, again, we don't have a Discord bot option.

rugged kiln
#

ok because that was the question i asked and you said yes then you said no so i was a little confused

strong kernel
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I initially assumed because you're in #helpdesk-twitch that you were referring to your Twitch channel.

rugged kiln
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i’m stupid i just talked in here because it was what was on my screen when i clicked on The SE server -_-

#

srry

strong kernel
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No problem.

rugged kiln
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ok and will there ever be a discord bot in the future that could like announce when we go live on twitch?

strong kernel
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It's something we're interested in doing but there's no ETA currently.

rugged kiln
#

ok thanks

past gazelle
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I am having some major lag issues on my stream and I cant seem to fix the issue

winged sundial
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hey guys I am having my twitter settings on but it will not work. How can I fix this?

strong kernel
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@past gazelle What kind of lag issues? And what are your system specs and internet speed?

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@winged sundial What isn't working, specifically?

past gazelle
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Internet speed is 100 down 15 up, Specs are i7 8700k stock speed, 1080ti stock speed,16 GB ram; when I stream I dont get any notifications of lagged frames on OBS (yalls integration) but my stream is very laggy. I have restarted my system and modem

strong kernel
#

I'd recommend asking OBS support in this case, then.

nocturne pelicanBOT
#

@past gazelle For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

winged sundial
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@strong kernel It doesnt work at all

strong kernel
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@winged sundial What doesn't? Please be specific. I may be slightly sleep deprived. LUL

winged sundial
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Twitter settings is enabled so you get notifications within your twitch chat. But nothing happens. no tweets or retweets show up in chat 😃

strong kernel
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@winged sundial You put your name in where the variable {user} should be used instead.

winged sundial
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ok 😃 just changed it and retweeted still does not work 😃

strong kernel
stuck void
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how do i find my JWT token to use the activity feed?

elder sorrel
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@stuck void Won't be there. Would be in the account section

nocturne pelicanBOT
stuck void
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ok thank you

elder sorrel
#

No problem 🤘🏼

blissful fable
#

Is there a list of Hours watched list/leaderboard, I'm trying to export viewtimes but when I do it, it just takes the points per x minutes and however many points they have is their watch time, but that throws it off cause of minigames and redemptions.

nocturne pelicanBOT
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@blissful fable 10 minutes of watchtime are given to those in chat when the loyalty points are handed out (every 10 minutes). Therefore, loyalty must be enabled for watchtime to work properly. There is no direct link between watchtime and all-time points. It can’t be calculated from the amount of all-time points a user has because subs may earn points at a faster rate and !bonus all command increases all-time points for users in chat at that time. Giving points to a single user does NOT affect all-time, only when giving to all in chat.

zenith widget
#

As for exporting the watchtime, unfortunately, it can't be done really.

strong arch
#

Can some one get in my stream and discuss some shit. Fair warning. I am drunk. Much love

royal quarry
#

Hi there it's been a while since I set this, I'm trying to make a new donation goal. I'm in session data right now, do I just "reset session" ?

cedar fulcrum
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Hello @royal quarry you need to go to your Overlay editor and click on Donation goal there and set new one

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If the goal is the same and you want just to refresh the counter of it click "reset session"

torpid estuary
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You can also set the goals and the progress by hand if you go to your overlay, click on data in the upper left portion and go to the goal tab. @royal quarry

tacit hornet
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I want the invite code so badly :(

gentle imp
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you'll have to wait for the open beta like us all hehe

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soon™

nocturne pelicanBOT
#

@tacit hornet The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

orchid nova
#

where is dashboard session settings? cant find it

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monkaS

elder sorrel
runic marten
#

I'm having trouble with the Widget Alerts. The Subscriber alert will not change to the gif I have chosen and stays with the shark default. Also Cheer won't change from default for gif AND sound

elder sorrel
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@runic marten Did you change the variations of the alerts?

runic marten
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I have not touched Variations

elder sorrel
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More than likely is the cause then. Would give that a shot.

runic marten
#

okay

royal quarry
#

Got it thanks gents

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It's 4:20 trumpW

runic marten
#

Thank you so much for the suggestion @elder sorrel

elder sorrel
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No problem! 🤘🏼

fathom lake
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hi is this the right place to ask for settings on obs?

elder sorrel
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@fathom lake Yes if you're trying to use Streamelements with OBS on Twitch.

fathom lake
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yes @elder sorrel im using streamelements

elder sorrel
#

Whatcha need help with? 😃

fathom lake
#

ok i have 45mb upload 1050ti gpu but still my stream is blurry

winter zenith
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@fathom lake what are your encoder settings? And what's your resolution you put out?

fathom lake
#

hold on let me check

winter zenith
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1080p or 720p?

fathom lake
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encode x264 720p

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bitrate at 5000

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keyframe0

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cpu medium

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tried bitrate at 2k and up still the same

winter zenith
#

How many FPS?

fathom lake
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30

winter zenith
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5000 is overkill

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2000 way to less

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What's your CPU? Because encoding on x264 means you encode through your cpu

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Wich you should. So the gpu can focus on the game

gentle imp
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keyframe should be set to 2 not 0

fathom lake
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cpu is i7-7700 @360 ghz

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ty for the link @winter zenith

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ok keyframe to 2

gentle imp
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try 4000kbps, profile high, preset very fast

winter zenith
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Yeah what rippzor said

gentle imp
#

you know how to do a test stream without going online?

fathom lake
#

no i dont

gentle imp
#

sec

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also make sure you have CBR on

fathom lake
#

yes cbr on

gentle imp
#
  • use custom buffer size = bitrate
fathom lake
#

tyvm all i will try it

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appreciate it so much

gentle imp
#

hope all goes well 😃

pine iris
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hello peoples

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I has a dumb question... So lets say I have a command for !blood - but I want the bot to respond with that command anytime someone types "blood"

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How do?

gentle imp
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put it on triggers

pine iris
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AH

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Thank you

gentle imp
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that word i mean hehe

pine iris
#

Key words right?

atomic hollow
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you can use keywords

pine iris
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Sorry I dont see triggers

atomic hollow
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yes

gentle imp
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command keywords

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yes

pine iris
#

are keywords cap sensitive?

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Just tested - no they arent

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Thanks!

gentle imp
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hehe

pine iris
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Oh I just saw something and now I gotta ask lol

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Is there a way for SE chat widget to show BTTV emotes?

gentle imp
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it does display them

pine iris
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Mine dont it just shows pepeDS the word

gentle imp
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if u changed some then u might have to update

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type this on your channel !emotes bttv update

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sorry I mean !emotes update

pine iris
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Ah wait

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its showing the normal ones but not gif ones

tight harness
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@pine iris Maybe try this: !emotes update

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Then let me know if it's still a problem 😃

pine iris
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Just did that, it has updated. It responds with all the right emotes when I do !emotes bttv it responds with all the right ones - but on the widget on one of my scenes it only displays the static emotes and the gif one is just the word pepeDS

royal quarry
#

Is there a volume command for the media player? ie !volumeup or something similar?

gentle imp
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!volume number

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IE !volume 10 @royal quarry

wet apex
#

Hello! Can you only have one manager for your twitch channel? I can't generate the invite link anymore after I added my first one.

atomic hollow
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thats weird

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which browser?

wet apex
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chrome

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tried relogging and clearing cache and so on

atomic hollow
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checking

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seems good here, can you please send me a screenshot of what you are doing?

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you have to press "full control" and then generate

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or any other access level

wet apex
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oh wow 😅

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i blame that didn't sleep enough

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ty

atomic hollow
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np

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go to sleep my friend 😃

wet apex
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will do

tight harness
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@pine iris I just had @vital wyvern test a BTTV GIF emote and he said it showed just fine 🤔

worldly cedar
#

Hey, can anyone help me with Ground Control and setting the custom chat bot name?

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I have it setup for my bot to post with a custom account, but it isn't using the custom bot name I have selected

nocturne pelicanBOT
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@worldly cedar Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

worldly cedar
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I did all that and it still isn't working.

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I'm assuming my stream doesn't need to be active for it to work, right? I just have to have an active overlay?

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It posts with the name of the account, but it has a thing for a custom bot name? That doesn't seem to want to work.

pine hemlock
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Did you get the oauth token of the account? It posts based on the token.

worldly cedar
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Yeah, I've got that input. It's posting as the name of the new account, but it has a space for custom bot name. Does the account have to have the name of the bot I want? I was under the impression it did not from what I read before.

pine hemlock
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the account needs to have the name you want. ignore the bot name field.

worldly cedar
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Oh okay, gotcha. That's annoying but I guess I'll just make another new bot account. Thanks!

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Since it won't let me rename the account for two months...

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Now it doesn't work at all

marble holly
#

Is Streamelements worth it 🤔

tight harness
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Yes 😎

worldly cedar
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Can anyone explain why my renamed chat bot is no longer working but all I did was change the oauth ID to a new twitch account?

tight harness
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Did you mod both streamelements and the new account? Also is the new account verified?

worldly cedar
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Yep

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It says the bot isn't in the channel though

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Like, the bot account

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Okay, so it says I modded the account but it doesn't show up as a moderator?

narrow coyote
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If you don't see the StreamElements bot in your chat, you need to go to your SE dashboard, and join the bot to your channel

worldly cedar
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No, the StreamElements bot is in my chat as a mod. The account I made to use through Ground Control as the mod bot wasn't, but now it is

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But it still isn't posting

narrow coyote
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If you close Ground Control, and the SE bot posts, that would indicate that the OAuth you are using is not valid

worldly cedar
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Nope. With Ground Control closed the SE bot doesn't post

narrow coyote
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The try parting the bot from your channel, log out of SE, log back in, and then rejoin the bot

worldly cedar
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Nope. Still doesn't post.

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It was working before.

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I tried uninstalling Ground Control to see if it was causing the problem, but now it still won't post

native stag
#

How can I do 12 hours time format command with Stream Elements?

narrow coyote
#

What is your twitch username @worldly cedar

worldly cedar
#

Huginn_TV

narrow coyote
worldly cedar
#

Yeah, exactly. I'm confused.

blissful apex
#

Hey guys is there a guide online how to do the giveaways? It's really not straight forward xD

pine hemlock
blissful apex
#

#

only issue bene i don't use loyalty points lol

gentle imp
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u don't have to

blissful apex
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Streamelements & i have a love/hate relationship haha xD

gentle imp
#

you can set requirement to 0 points and just 1 ticket per viewer, that's how I do some giveaways

blissful apex
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I pan to do 1 for anyone and 3 for subs

gentle imp
#

you mean you will use the subscriber multiplier right?

blissful apex
#

hold up, il lwtach the rest of the vid 1st xD

gentle imp
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because you can't have 2 giveaways open

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hehe

blissful apex
#

...

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im not doing 2 giveaways?

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is it contest or giveaway i do?

worldly cedar
#

So, any ideas why the modded bot is unable to post in my channel now?

blissful apex
#

so can you add a key word to enter into the giveaway?

gentle imp
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giveaway @blissful apex

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nope, u can't change the keyword, it will be either !enter or !ticket 1

blissful apex
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okay thank you

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is there a good way to test it?

gentle imp
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yes, set one up and run it 😄

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then close, refund etc

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make sure to enable the commands for it too and redeemable via chat option

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the channel you have linked on your profile doesn't work @worldly cedar

blissful apex
#

but its asking me to "buy" tickets xD

gentle imp
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not sure what has been said about your problem though

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yeah but if u set it to cost 0 it will be fine @blissful apex

worldly cedar
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What do you mean it doesn't work? Like, I know it isn't working but I'm trying to figure out why

blissful apex
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i did

worldly cedar
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It happened when I tried to set up a custom bot name with Ground Control

blissful apex
#

in giveaway?

gentle imp
#

yes

blissful apex
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so how do people go onto the public page? do i just link it?

pine hemlock
#

@worldly cedar remove the oauth token from gc. Test the bot. If it works, try adding a new oauth, if it doesn't post then it's possible the oauth isn't copied correctly.

gentle imp
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I'm on your channel

worldly cedar
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I did that, it doesn’t work.

blissful apex
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@gentle imp try again?

pine hemlock
#

Did you verify the email of the new account

worldly cedar
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Yup. I can double check but I think so

pine hemlock
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Copy a new oauth token and paste it again.

blissful apex
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Thank you!! @gentle imp

gentle imp
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you're welcome mate 😃

worldly cedar
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Nope

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Even with it turned off the SE bot won't answer at all

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Hell, even with Ground Control uninstalled it won't work

nocturne pelicanBOT
worldly cedar
#

It should already be connected with Discord

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Oh, weird

gentle imp
#

nope, I said it above, wrong channel

worldly cedar
#

It never updated. Huh.

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Okay, not it ought to work

gritty moth
worldly cedar
#

*now

cedar fulcrum
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It works with custom name?

worldly cedar
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No

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It did previouslyt

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But I wanted to change the account I was using with it

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But now it won't work with or without a custom name

torpid estuary
#

@worldly cedar did you part and rejoin your bot already?

worldly cedar
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Several times

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I've disconnected it and reconnected it and removed it as a mod and made it a mod and done those things, logged out of SE, logged back in, and redid them

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I uninstalled and reinstalled Ground Control

torpid estuary
#

ok, thank you for the info! i posted your problem internally and we will have a look!

worldly cedar
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Thanks

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Just as a further note, I was doing it successfully earlier with a different name attached via Ground Control. When I tried to switch to the new account the bot became unable to post

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So up until today I’ve had no problems

zenith widget
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@worldly cedar Try doing !bot unmute in your chat

gentle imp
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^^

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that's what I was trying to do hehe

worldly cedar
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Nope, still nothing

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I’ve also triple checked oauth and JWT

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It’s like the bot got timed out or banned or something and can’t post...

torpid estuary
#

ok, they said you should once more try to renew the 0auth. it might have been expired. i know you already did that, but please try it one more time

worldly cedar
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Just tried it

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No dice

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Just tried /unban just in case, too

cedar fulcrum
#

One moment please we are looking into it

worldly cedar
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Thanks

weary mist
#

try this

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  1. Shutdown Ground Control
  2. Open Task Manager
  3. Find bot.exe. If it is running, kill it.
  4. Restart ground control
worldly cedar
#

Okay, give me one second

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That got the bot working

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Now the SE bot posts but doesn’t use the account I wanted

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Thanks so much for all the help!

cedar fulcrum
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@worldly cedar The custom name should work too

worldly cedar
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Yeah, I got it working. Thanks again.

cedar fulcrum
azure drift
#

Hmm

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No one here

gentle imp
#

?

narrow coyote
#

You do realize you did not tag anything, you just linked the channel that you are in

gentle imp
#

just state your problem @azure drift we will do our best to assist you

torpid estuary
#

its best practice to state your problem, so that the next free support can help you

azure drift
#

I'm interested in this invitation code

nocturne pelicanBOT
#

@azure drift The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

azure drift
#

Do I have to answer the last question

narrow coyote
#

It would help, seeing as the app is for streaming from your phone

azure drift
#

I'm signed in the form

torpid estuary
#

Then you will have to be patient now. If you get chosen to participate you will get contacted.

azure drift
#

I have a question, what would happen if the beta won't give me access

narrow coyote
#

Then you have to wait until the app is open to the public

azure drift
#

Ok

paper lake
#

Helloo

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i have problem with the mod in my chat!

narrow coyote
#

What's the problem?

paper lake
#

its disable i think!

narrow coyote
#

What are you talking about?

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Are you talking about the bot? because the bot is not in your channel, you would need to join it from your SE dashboard, on the right side of the page

paper lake
#

yes

#

ty

rocky zealot
#

So I have a question regarding goals. My sub goal ticks up 1 for resub announcements. Is there a way I can set it to only count new subs?

pine iris
#

@tight harness on the chat widget on an overlay?

tight harness
#

@pine iris I'd say it'd be best to tag the person who tested it

#

But yes I believe so

devout mirage
#

I'm having an issue with contests in a chat I manage, I can get the contest started but it doesn't seem to accept the people who enter the contest

tight harness
#

@rocky zealot I can't see any way to do that currently, the only current way to show an increase of subscribers from only new subs would be to show the Total Subscribers count instead of using the goal widget

#

@devout mirage That would suggest to me that it's possible the command to enter the contest is disabled

rocky zealot
#

Tyvm @tight harness

devout mirage
#

I was thinking the same thing, but it's not under modules, where would I enable it then @tight harness

tight harness
#

Chat Commands > Default Commands

devout mirage
#

Ohhh, thank! you are a gem

#

Another issue I got is the command variable ${time.TIMEZONE}

#

No mater what I write in TIMEZONE it keeps saying the same time

tight harness
#

There's a pinned message in this channel that helps with that

paper lake
#

@narrow coyote chat bot still not working!

devout mirage
#

@tight harness any way I can give you points for being amazing, cause you are amazing.

fickle crow
#

Hi, ive been streaming using Streamlabs for a while but ive heard that streamelements is far better as far as cpu is concerned. Firstly, is this true? Secondly, is there a way that i can just transfer all of my widgets that iv eset up with streamlabs or do i have to redo everythin?

tight harness
#

@devout mirage Thanks, I appreciate it 😃

arctic sleet
#

I got an invite I am now in

tight harness
#

@fickle crow You can import your alert box, points, tip data. You start by clicking on Import at the top of the dashboard page. In regards to CPU usage we often hear it's a lot better, obviously completely depends on how much you add to your overlay, give it a try 😃

fickle crow
#

@tight harness Ive already set up an overlay in obs, with 'recent sub' and all of those, but there all linked to streamlabs. Is there any way i can just relink them to streamelements, or do i have to completely remake my overlay

tight harness
#

Your widgets there are completely different to our widgets so you'll have to remake them, with the exception of alert box which is imported at the location I told you about

arctic sleet
#

I'm trying to use stream elements on my mobile but it says i need an invite code

fickle crow
#

@tight harness ok thank you, ill remake. Thank you for your help 😃

nocturne pelicanBOT
#

@arctic sleet The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

arctic sleet
#

I logged in but it says its invalid

tight harness
#

Read the message above ⤴

arctic sleet
#

Ok

#

Its done

tight harness
#

Great

dawn meteor
#

Do i need a pc or mac to be able to put an overlay because i stream on ps4

tight harness
#

The PS4 doesn't have native support required for overlays so you need to use a computer or Mac with a capture card, yeah

dawn meteor
#

Damn, okay thank you, i wanna try and improve my stream

runic musk
#

Hi! In the overlay, is there any way to hide a layer while an alert plays and show it when the alert is finished?

narrow coyote
clever mango
#

@runic musk the custom widget can do this but it requires programming knowledge

#

html/css/js

paper lake
#

@narrow coyote i know! how to bring back?

narrow coyote
runic musk
#

@clever mango ok that makes sense, thank you. I've played with it a little bit hopefully I can figure it out. 😃

#

Is it possible for store redemptions to show up in the custom widget?

solid atlas
#

How do I remove SE from my Twitch altogether?

weary mist
#

@solid atlas go to settings on twitch, then connections, and remove the connection for StreamElements

high tangle
#

Hey can anybody help me setup kappagen

solid atlas
#

Okay. Thank you

cedar fulcrum
sinful bison
#

Guys, one question.

When using the ground controll program, and then press "Show on Stream" the sound is twice, and i dont know how to fix this

steep ruin
#

Is there any way to raise the limit of 1GB data? I'm working on a project to use small clips of other streamers (Friends of course) as donation alerts, I was planning to use around 100 different clips for tips alone but I've only uploaded 25 clips thus far and I am using 40% of my data. Is it possible to have more? I wanna do something similar for follows (smaller sound only clips, so no big deal here) and subscribers.

zenith widget
#

@steep ruin Umm I don't think this is related to us, is it?

#

Or are you referring to the media gallery?

#

@sinful bison Check your scenes for how many overlays you've added and if they have the media share widget in it 😃

#

Most likely you don't have the "shutdown when inactive" in one place

cedar fulcrum
#

@sinful bison You can hear the sound if you have the overlay editor open with the stream or any other places that got the media share active

zenith widget
#

@steep ruin Aah wait it is. I don't think it can be increased. Best is to remove old clips

steep ruin
#

@zenith widget I just switched to StreamElements, there are no old clips ^^

zenith widget
#

I'll ask just in case internally

narrow coyote
#

Depending on the format of these clips, your best option might be to try and reduce the size by using another format, or hosting them elsewhere, and using the custom CSS option in the alert

lament blade
#

Yo guys, got rerouted here for a possible invite code for stream elements android app?

nocturne pelicanBOT
#

@lament blade The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

strong kernel
#

Filling out the form does not guarantee you a code.

lament blade
#

Sounds good! Thanks for the info

indigo bone
#

is there a counter command something i can type in chat that will increase per command ?

strong kernel
#

You can create a counter with the variable ${count}

indigo bone
#

like a death counter

strong kernel
#

So if you include ${count death} in your command, every time the command is used, the count will increase by 1 and display.

narrow coyote
maiden heron
#

Is there missing information/setting on the Mac version of Ground Control? I'm trying to change my bot name and don't see where to do it.

narrow coyote
#

Rename is not supported on Mac at this time

maiden heron
#

where is rename on the Win version then?

narrow coyote
#

you need to meet the requirements for the option to show up

#

!rename

nocturne pelicanBOT
#

Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

narrow coyote
#

looks like you shortened the URL on your tipping panel, that will prevent it from being read as there

maiden heron
#

ok, I'm up to #4, but I don't see the oAuth settings, just JWT

strong kernel
#

If you don't meet the requirements, the custom bot name section does not appear in Ground Control at all.

narrow coyote
#
- StreamElements bot modded and in chat
- Active overlay with alerts
- StreamElements tipping page in the panels below the stream (!panels)
#

these are the requirements, like I said, you have shortened the URL for your tipping panel, and that will cause it to not be seen as being there

maiden heron
#

question then, why would a a shortened URL cause that?

strong kernel
#

The system specifically looks for the proper URL to verify it's in your panels.

maiden heron
#

how do I fix it to be "proper" then?

strong kernel
#

Don't shorten it.

narrow coyote
#

Use the full URL from your tipping page

maiden heron
#

I guess I should have asked how do I UN-shorten it

narrow coyote
maiden heron
#

sorry, I only see where I can copy the link, not fix it

narrow coyote
#

You do that from your twitch panels

#

you need to edit your panels, and replace the URL

maiden heron
#

it's a streamelements url, I just pasted into a twitch panel. twitch panels don't create the url tho

narrow coyote
strong kernel
narrow coyote
timber gale
#

So my subscribers don't show... Neither on StreamElements Dashboard, or on the Website Feed. I made a reddit post and someone led me to here to ask for help. I've had no issues with SE in the past... 8 months I've been using it but up until very recently.. I have no Sub notifications. Anyone know why?

narrow coyote
#

if they are resubs, or prime subs, the viewer needs to share this in chat

maiden heron
#

oh, that shortened URL, I thought you were referring to tip panel url in YOUR program

weary mist
#

@timber gale Go to the site, get to your dashboard, Log out using the menu, clear your cache, then log back in. This will refresh our connection to your twitch account. Then also notice what Kite said, because subs need to be shared for the API to notify us

maiden heron
#

and how does any shorten url pointing to the tip page have anything to do with custom bot names?

weary mist
#

yes

narrow coyote
#

because we cant see you have the tipping panel pointing to an SE tipping page from a shortened URL

weary mist
#

The whole link we provide must be visible for us to see before the name comes available

#

Twitch provides an API for the panels, and the system checks for the tipping link

maiden heron
#

ok, now it makes sense

surreal sonnet
#

how do I start streaming on twitch?

#

using the obs live thing

narrow coyote
#

If you are not familiar with OBS, I would suggest looking into the write ups we have in the knowledge base https://www.obs.live/

surreal sonnet
#

ok

maiden heron
#

Thanks for the help on that! @narrow coyote and @strong kernel Everything worked correctly now.

narrow coyote
timber gale
#

@weary mist I logged out, cleared cache, relogged in.. nothing. Like.. It doesn't show the subs on my SE Feed on the website at all... It's weird. I reinstalled the Ground Control with no success. I'm all out of ideas

weary mist
#

@timber gale the log out/in just reconnects us. We won't get any info about subs until a new event comes down the API

#

so a new sub event

#

or a resubsciber

timber gale
#

roger that

#

Thank you for your help @weary mist

weary mist
steep ruin
#

@zenith widget Thanks, let me know through DMs of your findings!

surreal sonnet
#

so, it says I have a wrong stream key...

#

i have no idea what that is

#

"could not access the specified channel or stream key, please double check your stream key. If it is correct, there may be a problem connecting to the server" is what it says

#

i left my stream key blank

weary mist
#

well, that is probably why

#

If you want to stream to a service, you have to provide the stream key they give you so it goes to the right location

surreal sonnet
#

well how do i figure out what to put?

weary mist
#

Twitch -> dashboard-> Channel

surreal sonnet
#

k

weary mist
#

then show the key, copy/pasta

surreal sonnet
#

k

pine hemlock
#

k

dense jackal
#

k

dire solstice
#

Was trying to update some things on the "social media" tab for Twitter. Now it won't reconnect to Twitter and gives this message: {"statusCode":404,"error":"Not Found"}. It brings up the pop-up, I accept and keep getting this error. S.E has been giving me a tough time lately. Every time I try to make a simple tweak it breaks on me. 😓

pine hemlock
#

Its a known bug

#

No fix atm

dire solstice
#

Damn, that sucks.

#

Guess I should have left it alone. Figures. Thanks.

dry hare
#

Is there going to be an iOS beta I can sign up for?

#

Does current form apply for potential iOS testers?

pine hemlock
#

Don't know and doubt

#

doubt for 2nd message

vast bison
#

Does Streamelements have a queue system for orginizing viewer games?

tight harness
vast bison
#

oh yikes, its there an eta?

tight harness
#

Nope, sadly not

vast bison
#

Well its good to know its in the works at least.

normal igloo
#

Is it possible with Chat alerts for subs To set it for different tiers Gift And Prime ? monkaHmm

strong kernel
#

No, chat alerts currently only support months.

normal igloo
#

thx tho

wanton jetty
#

Is there a way to make a command response different depending on the game being played ?

pine hemlock
#

no

fickle bramble
#

Hello there i need a invite code the the app beta

nocturne pelicanBOT
#

@fickle bramble The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

upbeat orchid
#

Anyone know how to make someone a regular?

#

like whats the command for it

#

I tried !level name regular

#

it didnt work

strong kernel
#

!level name 300

upbeat orchid
#

ahh

#

its number based ok

strong kernel
#

!levels

nocturne pelicanBOT
#

Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

upbeat orchid
#

thanks @strong kernel

strong kernel
pine hemlock
#

@strong kernel u cant just like my tweet and not do it

strong kernel
#

Come to Israel and I'll buy you a slice of pizza.

pine hemlock
#

thats not worth

upbeat orchid
#

@strong kernel idk.. officials are disapearing n such form over there 😄

#

LUL

heavy surge
#

hi there i am useing stream elements obs.live

pine hemlock
heavy surge
#

my alert are not coming up all the time

pine hemlock
#

okay thats not related to obs live then

heavy surge
#

iok go you thank

pine hemlock
#

What alerts are you referring to

drowsy cave
#

help please I need to import my stuff from streamlabs and it just says an error has occurred

thorn obsidian
#

hi guys how i can get the invite code to the mobile app fire stream it says cantact us

nocturne pelicanBOT
#

@thorn obsidian The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

strong kernel
#

@drowsy cave Have one tab open and logged into Streamlabs, one open and logged into StreamElements, both in the same browser, and run the extension then. But first check and make sure a partial import didn't happen or you could have duplicates.

drowsy cave
#

ill try that and let you know if it works

#

ok that worked thank you 🙏

strong kernel
#

No problem.

tawny bay
#

Does your giveaway bot have a ability to be rigged? had a sub win so many giveaways recently

#

they ain't entering more than others. I've had subs win nothing for weeks but he got like 10 out of 20

kind silo
#

need help

strong kernel
#

@tawny bay You can choose whether to give subscribers additional odds of winning, but no, a viewer can't rig the giveaway system.

#

@kind silo Just ask your question.

tawny bay
#

I give them 2x but still

#

3 other subs with max entries. he won. 1 time he won 5 out of 7 giveaways. I had to prevent him from entering the last 2

sharp thistle
#

How do I get the streamelements bot to occasionally post my Discord invite link in chat? thank you

clever mango
#

@sharp thistle Timers found in the bot section of the dashboard menu

#

It's at the bottom

kind silo
#

how do i use the stream is offline overlay when you cant have an animated overlay when your offline anyways im so confused

#

@strong kernel

#

sorry @dense jackal

dense jackal
#

It is for when you are still live, but ending your stream, many streamers use one but not all

#

It's not really an offline overlay but a post-stream overlay

kind silo
#

ohhh

#

is there a way to make an offline overlay animated like with alerts and stuff that would be kinda cool

dense jackal
#

Twitch only supports a static image 😦

quaint rover
#

Tabbed out of BO4 i have 60fps but the moment i go in game it goes to less then 30fps with the game still running at 60fps

kind silo
#

i cant get my game to be possitioned right into the windows

gentle hamlet
#

Hey does S.E. Pay give any personal info to viewers?

#

like the email and whatnot

#

just checking here before I ruin my own life lol

zenith widget
#

@gentle hamlet I'll ask internally just in case.

#

@quaint rover What are your PC specs?

#

@kind silo Can you elaborate?

stray veldt
#

How do I get the activty feed and the chat feed on the stream elements OBS to appear

zenith widget
#

@gentle hamlet The viewer only knows your twitch name, not your real details even via bank statement.

#

@stray veldt Click on "Streamelements" on the top bar and then click on activit feed and chat.

stray veldt
#

On the StreamElements OBS live?

#

there isn't a section that is just called Stream Elements

zenith widget
stray veldt
#

Yeah I know

#

it isn't there

#

It shows up on my main streaming PC but not the other for some reason

zenith widget
#

Then you don't have OBS.Live installed

nocturne pelicanBOT
stray veldt
#

That's literally what I'm launching lol

zenith widget
#

If you don't see that button, then its not installed. I suggest to make sure you have it installed, by installing it again 😉

quaint rover
#

@zenith widget,
i7700k, gtx1060, 16gb ram,
other games it is fine after i cap the fps in game to 60 but it didn't help this time.

nocturne pelicanBOT
#

@quaint rover Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

quaint rover
zealous folio
#

Please help Stream element Invite code

nocturne pelicanBOT
#

@zealous folio The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

zenith widget
#

quick analysis of your log file.

#

so maybe the capture interference is the issue and also don't stream via WiFi connection

#

Wait a moment, are you referring to your stream dropping to 30fps?

#

With WiFi you won't get a stable connection to even try and stream with 2500 bitrate for 1080p 60fps

quaint rover
#

in obs it says it is only running at about 30fps when im in game but as soon as i tab out it shoots back up to 60fps

#

unfortunately i have to stream over wifi, i live in a share house with the router in the kitchen so it can reach everyone's room evenly

zenith widget
quaint rover
#

ah okay thanks

zenith widget
#

You will need a super high WiFi speed and stable router in order to support this, but also note, that most streamers can't get to proper 1080p 60fps stream, due to encoding provided on demand basis from Twitch

#

and their priority is Big partners firsts

#

So I'd recommend for you to switch down to 720p 30fps settings

#

so that you may get more speed over your wifi as well

quaint rover
#

alrighty will do thankyou

gentle hamlet
#

Thanks @zenith widget

whole tulip
#

Good Morning everyone. Wanted to know if someone could help with resizing my cup? When I moved the frames it cuts the edges of the cup?

gentle imp
#

there's arrows you can use to move it after resizing the box

zenith widget
#

There is an option to resize the cup as well on the left side menu

gentle imp
#

with hypecup selected, click on the cog wheel to see the cursor to move the cup and/or resize it

whole tulip
#

Yesss thanks @gentle imp you beauty

gentle imp
#

you're welcome 😃

austere nexus
#

Hi looking for help changing my tips page information, I was able to change my profile page info but can't find where to change the stream elements/ uaername/ tips page

tight harness
#

@austere nexus That would be Tipping Settings

#

By default it opens the page to change the design, if you click on Tipping Settings at the top after that you can change the settings too

austere nexus
#

I'll try that and get right back to you.

#

Thanks for the help I'll see right now

#

Is this it?

vital wyvern
#

Yup go to the Tipping settings

tight harness
#

Yup

vital wyvern
austere nexus
#

Got it, tysm

tight harness
#

No problem 😃

austere nexus
#

Idk why it took me 2 hours to get to that before Haha tyty😎

obtuse dust
#

Hi

zenith widget
obtuse dust
#

Can I get an invite code?

#

For thw app

nocturne pelicanBOT
#

@obtuse dust The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

obtuse dust
#

Yeah I need a new app

zenith widget
#

sure just fill that form and wait for more info or potential code for the current closed beta xdclap ayaya

obtuse dust
#

Streamlabs is not doing it for me

zenith widget
#

I understand, but at the bot said above, our app is in closed beta and getting into the closed period may happen via the form and when we have open spots. For now fill it and be patience until more info, which should be Soon (TM)

obtuse dust
#

I used to stream using Omlet which is better in terms of privacy cuz it has stream shield that lets you black out the screen for your viewer when you need to check something out of your game like if you wanna view your FB messages privately

#

now that Im affiliated on twitch I cant use it anymore cuz it stream both on twitch and Omlet Arcade

zenith widget
#

Sorry to break it to you, but our App is designed mostly for IRL streaming and not gaming, afaik.

#

There are ways to capture gameplay from phones, but I don't think is designed for that.

obtuse dust
#

aw dang XD

#

Thanks anyway

spice zephyr
#

Can I get code for mobile

nocturne pelicanBOT
#

@spice zephyr The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

spice zephyr
#

I filled it out

zenith widget
#

@spice zephyr This is the 3rd time you've asked this. I would strongly suggest to be patient and wait.

spice zephyr
#

I haven't filled it out the other times

tight harness
#

You've asked 3 times? seanGiga

spice zephyr
#

Yeah but only filled it out once

#

Is KeiZar a real person?

gentle imp
#

yes

spice zephyr
#

Oh.

zenith widget
#

No cohhBot

gentle imp
#

😂

spice zephyr
#

I thought he was a bot

#

Sorry

zenith widget
#

But I am cohhBot

spice zephyr
#

Lie

zenith widget
#

I ask my brother @nocturne pelican to help out with commands.

#

I'm a slow bot. cohhBot

spice zephyr
#

Can anyone help me out with overlays on pc

zenith widget
#

Well what is the issue you are facing?

spice zephyr
#

I don't know

#

How to do it

zenith widget
#

This is for a setup with our tools and features

spice zephyr
#

And I use the xbox app to stream on PC and on stream elements it is really laggy

#

But not on the xbox app

zenith widget
#

I don't think you can stream directly to your PC via the Xbox streaming app. It can only stream directly towards Twitch/Youtube

spice zephyr
#

I know that

zenith widget
#

If you'd like to have a smooth picture on PC, but Console gameplay, you'd need a capture card.

#

Hook the capture card to the PC and console and then get OBS Studio and add the gameplay from the capture card.

spice zephyr
#

Not really just on obs it is laggy

zenith widget
#

Are you using a capture card?

spice zephyr
#

No

zenith widget
#

Then you need a capture card to avoid the lag.

spice zephyr
#

You don't really need one

zenith widget
#

How so?

spice zephyr
#

Because you can open the xbox app then start stream then open game capture on obs

#

And it pops up

#

But it doesn't lag on the xbox app

zenith widget
#

I think this is a bit over our scope

#

Or ask in OBS' discord

nocturne pelicanBOT
#

@spice zephyr For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

fathom ridge
#

hello... i want to edit the css of my overlay inside OBS Studio but i´m stucked... All the widget have numbers.. Latest Follower had the id #widget-8 ... but when i only change this in obs studio css, nothing happens... Can someone help me?

zenith widget
#

The obs css editor cant affect our overlay due to protection on the widgets. If you want to edit the widgets its best to use the overlay editor in the dashboard

fathom ridge
#

Des but the Overlay Editor can't do what i want :-( ... I want One Line and this should rotate between Lastest Follower+Count, Lastest Sub+Count, Lastest Tipper+Amount and Latest Cheer+Amount

#

Sean from Streamelemtents Help Side told me, that i can change css inside OBS Studio

#

Or is there another way to do that?

narrow coyote
#

You would need to do this from a Custom Widget, in the Overlay Editor

zenith widget
#

@fathom ridge there is a widget for that type if you want to retatre them - check #widget-share

narrow coyote
zenith widget
#

Rotate*

fathom ridge
#

Ok thanks, i will try it

hidden willow
#

how to add reminders for the chat in streamelements?

weary mist
#

like timers @hidden willow?

hidden willow
#

like something that is saying every 5 minuts : ''Do you like the stream? do not forget to follow!''

elder sorrel
#

That'll be timers @hidden willow

hidden willow
#

yes timers

#

oh nvm found it

elder sorrel
#

You can create one and set the time limit to send it in chat every 5 minutes or more 😃

hidden willow
#

sorry 😄

elder sorrel
#

No problem! Was about to send the link.

hidden willow
#

haha thanks

weary mist
#

sometimes its just finding out what the system calles it to be able to find it xD

minor brook
#

i have a question

#

can i use stream elements for overlays with a mac? I'm streaming from a PS4

narrow coyote
#

Overlays can be used with pretty much any broadcasting software that supports browser (web) sources

minor brook
#

but does stream elements, see that im streaming to witch via PS4, and allow me to overlay onto that feed? i guess im just not seeing how to accomplish that

pine hemlock
#

You need a capture card and a pc(or mac?) with a broadcasting software installed.

#

Streaming direct from ps4 doesnt support overlays.

minor brook
#

Thank u @pine hemlock thats what i thought 😦

elder sorrel
#

@minor brook Do you know if PS4 has an app to download on your computer?

#

I'm not sure if they do cause I know Xbox does where you can stream your game display on to the Computer & use OBS to display Capture.

minor brook
#

hmmmmm. like a stream elements app ?

#

ill look into it as a solution

elder sorrel
#

Nah. Like Remote Play.

narrow coyote
#

No, he is referring to use Remote Play on your Mac to capture the gameplay with OBS, where you can have your overlay

#

you need to be using broadcasting software that would support overlays (browser source) like OBS Studio

minor brook
#

oh i see what ur saying

elder sorrel
#

A quicker option if you'd like to do that or get the Capture Card. Completely up to you 🤘🏼

narrow coyote
#

a capture card would be the preferred method to have an overlay with console gameplay, but make sure to do some research first. Mac is notorious for issues regarding sound drivers for capture cards

trail condor
#

Ground Control had an update recently, and it seems that also fixed the youtube player volume issues?

static helm
#

How can i get an invite for beta for android

nocturne pelicanBOT
#

@static helm The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

weary mist
#

@trail condor I don't think there has been an update released for GC at this time, what were the volume issues?

trail condor
#

@weary mist Sometimes GC would load and the song volume would be very quiet. Sometimes takes 2-3 reloads before youtube volume normalizes. Would usually sound like it's stuck at 10% volume no matter how much you pumped it up inside Windows volume control or using the !volume command

#

Buuuuut I'm not having that issue any more, so something fixed it?

clever mango
#

I can say for sure there have not been changes to Mediarequest or Ground Control in some time now

trail condor
#

Possible that updates to Activity Feed un-glitched something?

clever mango
#

But I'm glad to hear it is working better for you now

trail condor
#

I wish I'd thought to document it as a bug when I had the issue before, heh. My fault, sorry!

#

I'll do better next time senpais 😛

#

Also to piggyback off the question from @static helm, is there a channel or a forum somewhere where I can complain relentlessly about how much I hate SL for buying up BitStream and ruining my IRL setup? 😛 Dang I'm so hype for the StreamElements mobile app

weary mist
#

best thing to do is sign up on that form, and hope for the best 😃 We are working hard to get something awesome pushed out :)

As for GC, there is a volume bar in the app, if you extend it horizontally it will appear. That normally helps. I also think it syncs with your local settings on youtube

trail condor
#

@weary mist Yeah the issue with volume just ignored the volume slider inside the app. It was the wildest thing, but restarting a few times fixed it. 🤷 Anyway, the issue has vanished. No matter how many times I restart my PC or reload the app, the volume is consistent now. I'll check across a few machines that I run GC on to make sure it's universal.

weary mist
#

it could have been a cache thing, and the borked stuff finally got cleared

trail condor
#

Possible! Did the Activity Feed updates clear caches? I certainly haven't done that manually (v messy chrome user), but maybe something timed out finally?

weary mist
#

maybe. There is cache stored locally on your pc for the app, it could have been forced to refresh with the updates. IDK, just a wild guess, lol

trail condor
#

Welp, great work y'all! It takes a top dev to fix a bug that was never reported 😉

weary mist
#

xD

trail condor
#

Wait one of you is psychic! I KNEW IT

weary mist
#

shhhhhhhhh

trail condor
#

SCALPER I KNEW IT

lament blade
#

I need a invite code

nocturne pelicanBOT
#

@lament blade The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

lament blade
#

Ok

#

Thaks

tight harness
#

No problem

upper steeple
#

how long does it take the site to notice your not live anymore?

#

be offline for over an hour and site still says i'm live 😆

torpid estuary
#

It normally takes about 15 minutes. Might have run into a little bug. It should update soon.

upper steeple
#

@torpid estuary this same bug happen last week

torpid estuary
#

Thanks for reporting the issue. I will ping you when I have anything new to tell you.

upper steeple
#

@torpid estuary thank you, appreciate that

torpid estuary
#

No problem! voidsmHey

ocean pollen
#

where is jwt token

nocturne pelicanBOT
sly flame
#

Hey Guys, obs dont show my alerts from SE today, anybody know how i fix this?

weary mist
#

@sly flame are the events showing in your activity feed?

sly flame
#

yes, and if i simulate a Alert it will show in the browser but not in obs

ocean pollen
#

what do i do with the oath token and where do i get it

#

do i need it?

weary mist
#

@ocean pollen the oauth token is if you want ot use a custom bot name

ocean pollen
#

k

weary mist
#

@sly flame if it shows up in the browser, then it is something on the end of your broadcasting software

#

What one/version are you using?

sly flame
#

Version 22.0.2 OBS Studio

#

Yesterday everything still worked, but suddenly not anymore

narrow coyote
#

Have you tried refreshing the cache of the browser source?

sly flame
#

How i refresh the cache?

hasty glacier
#

I have been having issues the last few days with the overlay editor. It has just been loading a white screen with nothing else. A few browser console errors, tested with chrome and firefox

nocturne pelicanBOT
#

@sly flame Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

weary mist
#

@hasty glacier can you try duplicating the overlay, then loading the duplicate?

ocean pollen
#

whats the best program to stream to twitch if you have a bad connection? and is youtube better place to stream to than twitch with a bad connection?

sly flame
#

it work ♥ thanks man

weary mist
#

If you have a bad connection, it doesn't matter @ocean pollen

narrow coyote
#

If you dont have stable internet, broadcasting software or different platforms wont really help much

ocean pollen
#

ribs

weary mist
#

you need to be able to send the data

ocean pollen
#

can i do some delay to help with that?

weary mist
#

not that I have found

ocean pollen
#

no hurries sending data i mean

narrow coyote
#

not really how it works

ocean pollen
#

I wish it was tho

#

would make sence

#

oh well gonna stream with my 150 ping until im gonna get donation from mrbeast and buy 5g

#

👌

weary mist
#

lol

narrow coyote
#

it really would not make sense. You are encoding data in real time, and sending this to an ingest server on Twitches end.

weary mist
#

150 ping isn't an issue

#

I stream with 180

#

its your bitrate that matters

ocean pollen
#

i have like 4 in shadowplay

#

bitrate

narrow coyote
weary mist
#

that doesn't tell us anything. You upload speed is what matters

#

and if it is consistant

ocean pollen
#

idk bout constant im using my phone sharing to usb wifi lmfao

weary mist
#

so? It is how I stream

ocean pollen
#

isnt usb more stable

weary mist
#

do a speed test

ocean pollen
#

im doin rn

weary mist
#

I use a wifi hotspot from my phone to my PC, and stream better from it than a cable internet connection

#

my cable internet uploads in spikes, which is not good for streaming

ocean pollen
#

yep same but i havent tested the difference

weary mist
#

lol, upload higher than download

#

you should be fine

ocean pollen
#

my ping is dead tho its annoying when it stutters sometimes

weary mist
#

bitrate between 3000-5000 would be perfect, 720P|60fps as long as you have the hardware

ocean pollen
#

ryzen 1600 and gtx 1060 6gb

weary mist
#

I get stuttering too, I have had it a few times tuesday when I streamed. bitrate dropped to 0, droppped about 2% of my frames throught the entire stream

ocean pollen
#

what encoder?

weary mist
#

I run 264x (software), on fast or faster

elder sorrel
#

It stuttered on Tuesday, Scalper? I watched the whole stream & I didn't notice anything wrong (I think) 🤔

ocean pollen
#

output scaled resolution 720p

#

u use 60 fps?

clear valley
#

could someone help me and tell me if my streams okay like stuttering or anything?

nocturne pelicanBOT
clear valley
#

done that

weary mist
#

@ocean pollen I run at 720P|48fps

narrow coyote
weary mist
#

it stuttered maybe every 15-30 minutes, for .5 seconds @elder sorrel I noticied because I watch it

clear valley
#

thanks

elder sorrel
#

Agreed, @clear valley. 👌🏼

#

Prob. Still need to try if it'll get lag with Animated Overlays 🤔

clear valley
#

true true

#

sound all good?

elder sorrel
#

Sound can improve. I can hear everything in the background.

clear valley
#

yeah my mics faiurly shit

#

trying to get a enw one

modest carbon
#

Question.. The beta invitstion do you receive it via email or hows that work

#

Question.. The beta invitstion do you receive it via email or hows that work

weary mist
#

Someone will reach out to you with a code

clear valley
#

beta?

weary mist
#

Could be either email or discord, I am not sure which

#

for the streaming app for android, I am betting

clear valley
#

ahhh i see

#

question, what the fuck am i meant to talk about when no one is talkingin my chat

modest carbon
#

Yea for android

#

Alright cool an wha lt chat kyle?

clear valley
#

my twitch chat

hasty glacier
#

@weary mist issue is occuring still, with all overlays

#

They load fine on Twitch, just the editor

modest carbon
#

I just got here so idk

#

Im upset im using DU Recorder cause theres no ingame lay but im not able to interact with my viewers 😢

weary mist
#

@clear valley the weather, the game you are playing, the weather, the bug crawling across your screen, anything really, lol

#

@hasty glacier not sure what you mean by twitch, do you mean broadcasting software? IDK

#

@hasty glacier also, try loading it in an incognito tab in chrome

hasty glacier
#

Sorry yes, the overlay display fine in OBS and on Twitch. Just the editor wont load it

modest carbon
#

Any advice for mobile streamers? I was using streamlabs but too much lag waiting to be able to use stream elements

clear valley
#

anyone willing to come watch??

modest carbon
#

An DU Recorder doesnt have any overlays cant tell when an if someone donates follows ect ect

#

Its depressing

#

@clear valley. I would but im omw to work

hasty glacier
#

Same issue in incognito chrome @weary mist

weary mist
#

@modest carbon if you can get an old APK release of bitstream, you can use that with our overlays. But don't update it, as SL removed the ability to use our overlays in alter releases

#

@hasty glacier it seems weird that you are able to see it in OBS, but not in chrome, I am not really sure on that

modest carbon
#

Oh sweet good to know ill try it out

weary mist
#

im assuming you use android though, so I hope I am right

modest carbon
#

Yes

#

I just want to be able to achknowledge my viewers you know show my appreciation

weary mist
#

yeah

hasty glacier
delicate mural
#

Hola pueden darme codigo

nocturne pelicanBOT
#

@delicate mural The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

weary mist
#

@hasty glacier is that the editor, or the launched source?

hasty glacier
#

Editor

#

I will clear my cache again and reboot

weary mist
#

@hasty glacier idk, It has to be something local. I just loaded your overlay in the editor, and it came up fine, green background and everything

narrow coyote
#

that screenshot really looks like "Launch Overlay" is being clicked

plush verge
#

!Code

nocturne pelicanBOT
#

@plush verge The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

weary mist
#

@narrow coyote same

smoky tide
#

I havent dove into the dashboard yet, but do we have the ability in alerts to show an alert for a user that gifted subs but not show each gifted sub alert individually?

pine hemlock
#

Theres a community gift variation yes

smoky tide
#

so, essentially, just do NOT show alerts for a gift sub and show the community gift variation instead? SeemsGood

narrow coyote
#

I find it better to have the default gift variation for a single gifted sub, and the community variation for at least 2

slender venture
#

anyone i can speak to directly about overlays?

narrow coyote
#

Its best to just post your question(s)

smoky tide
#

@narrow coyote thats a really good suggestion. Ty!

narrow coyote
grim lake
#

Hello! I have been tipped 1.37 euros and my tip goal didn't update. Anyone knows why?

tight harness
grim lake
#

Yeah, It wasn't updated on my OBS.

#

I had to switch scenes so that it reloads :-?

tight harness
grim lake
#

It didn't refresh automatically.

tight harness
#

Yeah, updated on our end without any issue

#

Problem here isn't on our end, at least we know that 😃

eternal widget
#

Hello I got sent here trying to get an alpha invite code for the android app?

grim lake
#

All I had to do was to refresh the overlay.

#

And it worked 😃

#

Thank you for the fast answer @tight harness ❤

tight harness
#

No problem

nocturne pelicanBOT
#

@eternal widget The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

narrow coyote
#

The mobile app is for streaming from your phone with the current focus on IRL, with display capture on the roadmap. Filling out the form does not guarantee you a code

gleaming gull
#

Hello, I can't hear the game sound on obs live. I tried connecting it and disconnecting it still nothing

pine hemlock
#

Thats not related to obs live.

#

That is related to obs itself.

gleaming gull
#

Ok

nocturne pelicanBOT
#

@gleaming gull For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

eternal widget
#

@nocturne pelican thank you

spare knoll
#

hey i want to know how i make the bot @somebody that who is asking about something in chat like guynum1 ask about the uptime and guynum2 wrote in chat this ( !uptime @guynum1 )

#

؟؟

#

how

#

i do not get it

pine hemlock
#

Create a custom command with the {user} variable

spare knoll
#

did not work i created it but how i add it into the command list

pine hemlock
#

If you create a command, its under custom commands.

spare knoll
#

ah i get it now ty

compact loom
#

What's up everyone. I'm new to this.

#

Can I get an invite code for the steam elements app

nocturne pelicanBOT
#

@compact loom The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

compact loom
#

Ok, I filled it out

#

Now I wait. Right?

pine hemlock
#

Yep.

livid ingot
#

Still not getting offline hosts picked up when i stream :/

noble lodge
#

Hmmm could anyone explain why my stream audio is in a loop after i turned on !sr btw i just started using streamelements and i thought i followed the video step by step but i guess i messed up somewhere is there a way to turn streamelements off or turn off !sr

slender venture
#

anyone got any pointers for finding decent gifs or animations for notifications such as donations etc

narrow coyote
#

@noble lodge What do you mean a loop? like an echo? if so, that would be an indication that you have more than one source playing the media request audio

noble lodge
#

Like it repeats any audio picked up by my headset (say every 10 seconds or so)also i added sum songs from my youtube playlist hoping to get them to play in stream but no luck?

#

Wait 1 sec

#

Ok lmao the loop was a mistake on my end even though i had the volume turned down low on my phone to check stream audio my headset was picking that up but still no music

#

All i have to do is !play for it to play songs ive added right?

narrow coyote
#

that command would play the music if it was not already playing, but the media request would need to be running and captured and broadcast to the stream. If you have media request playing on your phone, what is your streaming setup? Are you streaming from a PC?

noble lodge
#

Console ps4 would that be an issue?

#

Sorry this is all a bit over my head

nocturne pelicanBOT
narrow coyote
#

if you are streaming directly from a console, there is not really going to be a good way to get media request to play on your stream

noble lodge
#

@torpid estuary thx for the link

#

@narrow coyote k thx kinda sux but it was worth trying oh well ill just play music of the youtube app on my phone

rapid oxide
#

Ok, please help. Display capture is NOT working

#

It works for me background, then stops working when I start the game

narrow coyote
#

Display capture will capture whatever is on the selected display. Are you using OBS Studio, or that with our plugin OBS.Live

#

also, are you using a laptop?

fallow basalt
#

I want to become a popular bigger streamer

torpid estuary
#

Well, depending on your age you will still grow! Kappa

rapid oxide
#

No, on PC, yes with OBS.Live

#

Seems to be working ok now

#

Did a restart

robust heath
#

Hi looking for a invite code for the app

still kernel
#

help! I have a doubt, does someone help me?

weary mist
#

@still kernel ask your questions, and answers will come

still kernel
#

@weary mist what is the command to add commands?

#

????

#

the questions do not viehnen.
😒

weary mist
#

!command add

#

!cmd

nocturne pelicanBOT
#

You can make changes to custom commands in chat with!command add/remove/edit/options/show Valid flags for !cmd options are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number). --- Example: !cmd options twitter -usercd 60 -type reply -level 250

weary mist
#

@still kernel

celest fractal
#

Is there a way to add a delay between store sounds?

#

So people don't redeem them all at once

weary mist
#

that would be in the store redemption widget settings

#

I believe its alert length

celest fractal
#

Oh, thanks

livid ingot
#

So why isnt SE bot picking up any Hosts or anything like that? Apparently someoen has hosted me and the alert isnt going through

clever mango
#

@livid ingot Does the host show in your activity feed? Who was it and how many viewers?

livid ingot
#

No

#

But Twitch Dashboard is picking up the hosts

clever mango
#

@livid ingot we currently do not show alerts for 0 viewer autohosts

#

If it's not showing in the activity feed it's very likely that it was a 0 viewer autohost

livid ingot
#

any way you can sort that out?

clever mango
#

We had a lot of backlash from streamers before when we showed 0 viewer autohosts since they were constantly going off

#

I don't think this is something we want to revisit unless there is a significant number of streamers who request it. There has not been since this change was made some months ago

shy lynx
#

is there any way to make the txt size larger in the obs live chat?

narrow coyote
#

use the slider on the activity feed

shy lynx
#

oh snap i didnt even see that. thank you

narrow coyote
rough echo
#

hello

#

anyone on?

tawdry kayak
#

How do I get a code?

weary mist
#

@rough echo yes, ask your querstion to get an answer faster

nocturne pelicanBOT
#

@tawdry kayak The app is currently in closed beta, and is expected to be available to the public by mid October.
If you'd like to assist with beta testing, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2

left ice
#

Guys I am tired of this shit. I am with i7-8700k clocked to 4.5 + gtx 1070 16GB ram 3200MHz and when I stream fortnite the game is stuttering for some reason

#

I was with i7-4770k before the same think happend I though the processor is the problem but nope, the problem still continues

#

I have no idea how to fix it

#

I tried windows 7 windows 10 I tried your version of obs

#

I tried different video drivers

#

Also did format on my whole hard disc

#

Nothing will fix this lag. Even if I downscale do 720p same think happens

#

Anyone can give me a hand and help me fix it?

ancient cloud
#

i think god is telling you to not play fortnite 😋

#

yo question: can i make a overlay where my latest follow latest sub donators etc get shown in 1 bar ?

#

and then like scroll past on the top of the screen

#

@left ice i had the same problem just mess with the settings ALLOT

#

if you want i can send you my settings

left ice
#

@ancient cloud that will be amazing cuz I am currently setting up OBS classic 😄

ancient cloud
#

i'll dm you

left ice
#

ty bro

zenith widget
#

@ancient cloud for your question there is a latest rotator in #widget-share

ancient cloud
#

same concept but not what i want, can i change is so it slides in right and slides out left

zenith widget
#

You will have to animw it via the css and ja code

#

Js*

ancient cloud
#

i have no idea how to code 😅

grave python
#

zometingz wrong with givepoints NaM

zenith widget
#

How are you using the command?

grave python
#

persons name is disarray

#

normally

#

!givepoints <name> 1k

#

or 1000