#community-helpdesk
1 messages · Page 47 of 1
Has anyone had issues with trying to log into streamelements with Twitch and it just redirecting until it times out?
Yeah I can't log in with either, must be down or something
I am glad its not just me exprincing this
Contacted support, seems to be working now!
Hello guys, is anyone experiencing problem with top donation reset, i had a test donation of 100$ and i can't remove it from SE Top donations. Even tho its removed from every database i had, streamlabs previously and streamelements now but it still stays as top donor. How can i remove it?
Hi guys ! Second post here (first was in French) so hello everyone I'm Elryk and i stream since two years now.
I've walked through all major bugs, crashing and troubleshootings that I can (i hope) while streaming or recording (with OBS).
My OBS is in 32+ stable version and I use SE.live plugin to multistream on Twitch (first), YouTube and Tiktok.
Since some times, my live lost in quality, desync and to finish, freeze or crash OBS !
It's simple as f***, i can't multistream anymore and yesterday, i had to deactivate SE.live to finish my Twitch live.
I haven't got any other plugins, i'm on Windows 11 as full administrator and deactivated my Avast antivirus.
My OBS process priority is super high, I have 32Go of RAM, my computer is equiped with AMD Ryzen 7 5700G and AMD Radeon RX6600XT 8Go.
I play games like Satisfactory or Minecraft (same problem with both) and even if i'm using material encoding on OBS, my GC seems to doesn't expect any issue or lack of performance when I look to windows ressource monitor.
When OBS crashes, there's nothing in logs or crash logs.
Also, when I close OBS "normaly", no trouble but when I launch it after, OBS always told me that the there was a bug on last close (no trace in logs).
I have two browser sources (overlays) but activated or not, nothing work it's not closing well.
I send a message here before sending ticket issue as a sea bottle to know if someone as expected the same issue or if i'm the only poor guy in this case !
Many thanks to everyone who is reading this and good lives to everyone !
Can someone help me understand why a my follower is shown with his old username when he redeems items instead of his new user?
How come the Alertbox shows in the streamelements site but not on obs
Hey @hushed silo, may be cache ?
Mine or the user?
Dunno, may be both. Depends on many things (I've got some experience in software development) like if it's a nicename or a username (you know as you can't change your username but can have a nicename displayed to players) may be he/she can change his/her nicename and you can only display his/her username or maybe he/she needs to clean cache or you... Without more information it seems difficult to give you a clear answer
it's redeems related, other commands are showing the correct username
Are you sure you are using the good browser source and it's not masked in OBS ? Have you send a test notif or is it a real one ? On test notifications, sometimes it's not working for me but it's working live ! Also, with AWS crash today may be it can be this issue wich impact your tests !
Strange... Sorry but seems I can't help you further... Is it on the same service provider ?
it is stream elements
@tawdry tundra ⤵️
The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
I got it
it's the [name] tag on redeems, {sender} of bot commands is working
I just have one more question
Regarding multistreaming and Streamelements
Can I just put both alerts on the same account and they will both proc?
I'm french soooo not sure to understand well @tawdry tundra, but my alerts worked with SE.live (when it worked) both on YouTube and Twitch with different overlays if it's the question.
Really strange... Can't help sorry...
basically im asking if I can have two profiles (for twitch and youtube) in the same streamelements account and they will both activate in the OBS live
What do you mean ?
Why don't you connect both your channels on the same account @tawdry tundra ?
they are on the same account
Because it is only browser sources, I think it will work fine !
If anyone as the problem, i keep searching on a solution btw !
Do you know if there is a way that they don't proc at the same time?
Because I've had this issue in the past
two people follow at the same time in youtube and twitch
and bam
Nope @tawdry tundra, the only way i've found is separate overlay sources and put it on different streams with SE.live
Sorry
On SE.live you can have canvas I'v got my default OBS canva for Twitch and an horizontal canva for YouTube so I can add two separated browser sources (one on each canva)
Because Twitch and YouTube doesn't allow you to display chat of an other platform (in France) so it's same for followers etc. And that's the solution i've founded.
Twitch alert boxes for twitch and StreamElements for YouTube (for me)
hi im having problems with teleport you should be able to right click on game capture go to filers add effect and teleport but i dont have the reinstalled telepot and obs still noting can anyone help
can i get help with SE.Live ?
I keep getting
Canvas not found
The canvas you are trying to access does not exist.
TypeError: Cannot read properties of undefined (reading 'isSameAsNativeCanvas')
like this worked and now it just doesnt and nothings changed
its broadcasting to youtube but twitch just shows offline
I have streamelements as a moderator for two youtube channels and it works great for one but won't recognize the other. Is there any possible reason for this...?
......Ok, other thing I noticed - I can't even emulate a sub alert on the secondary channel's streamelements overlay. Like the emulate button is stuck/doesn't activate/doens't even add a generic alert
Way to make commands without using the exclamation point?
I want the stream elements just to pick up words in a conversation, to stimulate conversation in the live chat.
Hello everyone, I might not be the 1st to ask but what is the issue with the TikTok streaming key, has been two times I’ve been suspended I don’t understand why GPT said like maybe like I have to cut the stream not from OBS when I leave might be because my feed is getting blank and that’s why I get shut down but maybe not so I don’t want to get back another seven day ban so if anyone can help me out here would be really appreciated
Anyway to get the transition on the multistream to happen at the same time as the main canvas? Main canvas happens first then once its finished the multistream transition happens. how do i sync these up to happen at the same time?
Question, I have streamelements chatbot setup on both twitch and kick, but when I go live with my multistream only the twitch chat has the bot posting announcements during stream it doesn't show my going live title in kicks chat.
is se live having issues with creating multiple audio outputs and causing rendering lag?
its happening to me and the obs dc said its a se live issue
Hello quick question I’ve set up my alerts in stream elements just fine the problem is that when I test them, they don’t appear in OBS. The sound will work in obs but not the actual alert itself. Is it an obs problem or stream elements problem. Any help or advice would be appreciated
Hi, does anyone know why I would be seeing this "plugin not found" in OBS?
Heya! Been trying to get access since 1 month ago. On tiktok (on the mobile app), I got access to go live but...here. Sent a twitch and yt link for the application but still getting rejected
@random cape ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
You’re a cat you don’t contact anybody
I need some help! I've been trying to schedule my YouTube live streams and I'm not sure how to get it to work with SE.live. I schedule the stream and the stream key appears in the OBS plugin but when I start my stream it creates a whole new stream on YouTube. Anyone have an idea what I'm doing wrong? My friends can do it so I'm probably messing up something simple
im having the same problem.. i went onto my tiktok app on my phone >manage devices> deleted all devices besides my phone then re logged in through obs and my pc, and it worked for a week, but now it isnt working at all and this same trick wont work to fix it. I have live privileges on my account and can stream from my phone or tiktok live studio but for some reason SE live keeps saying my access is revoked when its not. Did anyone ever find a work around for this??
for some reason when i try to connect my twitch account inside the StreamElements-Obs it opens a tab but then it doesnt connect and just says to retry
and it stays like this
how can i solve this??
I am trying to set up SE live multistreaming on OBS for the first time. I accidently added two youtube pages but I cannot delete one now. Anyone know why the delete button is greyed out and how I can fix this?
@leaden docki've seen quite a few reports of this lately, looks to be on twitch's end, try asking their support, or use a stream key instead
yo guys although i can simulate the subscriber alert on the site and i can hear it both on obs and livestream i cannot get the alert from a normal subscribe,my friend join from an alt account and subed but nothing happened any fixes?
@pallid knot is this on youtube?
yes
on twitch it would work pretty good
@pallid knot youtube subs are private by default, this is controlled by the person subscribing, not you
is that default on an account thats hasnt beed modifying its settings
@pallid knot yes
so you gotta change your settings damn
The subscriber. Not you.
also can i force my chat to be english only like somone cannot write in his language?
yeah i understood that
Not without manual moderation.
deleting the messages u mean?
Hey can I get some help on checking if my twitch and tiktok are linked?
cause I try stream but only my twitch streams
not my tiktok
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
one last question if i give youtube the maximum bitrate(51) what would give me the best result for upscaled 2k to 4k,amd av1 or h265
Hello @everyone!
Could you please tell me if it's possible to display the most active chatters through StreamElements? For example, the information in ChatStats (https://stats.streamelements.com/c/butchup) would be fine. But how do I display it in the overlay?
Where can I find the overlays on the mobile app
i have had this music playlist the other day and now when i change to it is saying this , anyone know why?
hey guys I'm in a bit of a pickle Do I need second canvas for kick streaming if I mainly stream on youtube (main) and TikTok (second on vertical canvas) because I go live and youtube and tiktok starts but kick does nothing
Hi there, I'm at loss. I have OBS and SE.Live running on my Macbook Pro M1 Max. OBS runs flawlessly but I can't connect to Twitch. The login pop-up goes to a blank page after I enter my credentials. Even we deactivating AdBlock Plus on Safari. Same when logging in on Youtube. I don't know what to do… I kinda searched here for answers but did not find anything conclusive. Does anyone has an idea on what's blocking?
@granite crater try to start streaming to kick.com, post logs (help > log files > upload current)
@naive locust i've seen quite a few reports of this lately, looks to be on twitch's end, try asking their support, or use a stream key instead
a stream key instead of login?
@naive locust go to settings>stream, change streaming service to twitch, click "use stream key", find it on twitch.tv and paste it in the field
Yes, I already did that but it's just for OBS, right? I still have the login screen for StreamElements.
@naive locust try asking twitch support about this, i had the same issue (didn't try fixing)
Okay… Though honestly not sure it's a twitch thing since I have the exact same issue with Youtube. (And no problem streaming with Vanilla OBS with no SE.Live)
how do I check if I am streaming on all platforms? I like the toggles for which i want to stream to but do i need a canvas in obs for each one?
Also, when I try to stream on multiple platforms, OBS asks me to “manage broadcast settings”. I didn’t see this in the setup tutorial.
Then it says ” could not access the specified channel or stream key, please double check your stream key. If it is correct, there may be a problem connecting to the server.”
How can I get my tik tok chat to work on obs with the se.live plugin
The YouTube Chat is unable to type in text?
Chatbot and Timers not working on Kick right now. Working on Twitch. Everything shows it should be, bot is in the chat and is a MOD
This is my first time asking for help here. I need some help with stream elements alert sounds in OBS via browser source. Visuals work but audio does not. I get no output on the browser source in the mixer after toggling "Control audio via OBS". I don't think OBS is getting audio from the browser source at all. I have tried:
1.) Copying the correct overlay link from the Stream Elements editor to the browser source
2.) Toggling "control audio via OBS" in the browser source, and setting monitoring for that new mixer source to "monitor and output"
3.) Setting my monitoring device to "Default". This is Voicemeeter Banana in my setup which routes to recording devices in OBS and my interface output. Works for all other desktop audio.
4.) Checking volume on the Stream Elements side. All good, audio works in the editor with emulation, but just not OBS.
I don't know what else to try
Unfortunately in my experience sometimes they work, sometimes they dont. Been 2 years and thats how its been for me
Fixed it
Stream elements multi stream is not working for me. It's giving me a status code 401 and I can't go live to YouTube and TikTok
I just figured it out. I'm new to stream elements, and I had alerts muted in activity feed. Make sure thats not what's wrong with yours.
No I've been through it with support many times. It takes too much effort of getting them to reset my account lol
I appeciate the thought though
Is there any way I can set up the overlays so it shows notifications and chat from both twitch and youtube?
No. They only work for their respective platform.
so setting up the alerts for each would give them for each then, but it won't be possible to show latest sub or follow mixed twitch & youtube on the same overlay position, right?
and one more question: if I duplicate my overlays from my twitch connected account to my youtube connected account on SE, will it automatically change the overlay's data source for latest follower/sub ?
No to the latter.
You can adjust the position in the overlay for both but otherwise no.
Ok thanks, so I will just decide for the main one then. Have a good one
Hi everybody I have an issue with connecting my youtube/twitch. Since I downloaded the newest version of OBS, on the main screen when you are tasked to connect with YouTube, Twitch, etc or continue without login, nothing works. When I click connect with YouTube I select my desired account, and I check all the boxes A pop-up comes saying "Logging you in" It goes black and nothing happens. When I press "continue without logging in" it quits OBS completely. I am on a Mac.
sorry if my english is bad
Use chrome.
If it still doesn't want to work use incognito mode.
does this happen to you as well?
it is like a loop, i update, OBS closes, when i open it up again, it says the same thing
Hello, is there anyone who can help me with setup stream+sounds please?
hey again. found the problem was useing wrong encoder. but thanks for help anyways. Peace
Is there a way to use the se live plugin to start a virtual cam on a vertical canvas to then add that vertical canvas to my TikTok live studio? Or is that not possible yet?
hiii, ive been trying to make an alert box and nothing has been coming up when i click it, ive watched videos and for them a blue square shows up and more options but im not getting that, am i missing something? any help would be amazing ^^
hello! I need help with stream alerts. If I want to multistream, I know that some alerts are the same, and some are different between twitch and youtube.
How do you set them up on streamelements if I want to multistream?
Is there anyone having issues connecting streamelements to twitch via OBS?
I get this after I receive the prompt to authentication my twitch account.
@ruby isle
I'll give this a try, thank you -- one moment.
It appears to work better in incognito. How do I retrieve the link
The correct one
Anyone else having problem with tiktok? I can stream live on my app but I’m now getting this on obs. i've streamed for months no issue and just checked and can stream on the app itself.
having this problem right now, streamed on tiktok no problem and now getting this. super annoying as can stream on phone no problem and don't really want to download tiktok studio
<@&364840891023622144> just got an unsolicited friend request from _bewitching__ in this server
I'm waiting for a response back to have the access because it's my first time using SE live multistreaming
Anyone had this issue this week, was fine Monday, but yesterday and today in OBS its panel not found for multichat dock. i have logged out and in but made no difference and using dock url in browser does work.
Reinstalled OBS and SE... Fresh install..
yeah I ended up doing that too, thanks
Do you have this problem too? Everytime i close OBS it crashes, and everytime i turn it back on it asks me if i want to run it in safe mode 😐
Yeaah I did alot prior to this update
just tested it, happened again lol
Yes. All the time we close it
No body? Still looking for a way to make commands work with the exclaination point.
i have this to and custom docks don't save.
oh yes, since i'm can't stream to tiktok anymore with se this would be helpful.
I got the same problem... maybe some one got a solution ?
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
how did you fix your chatbot cause mine isn't working in kick chat either atleast for when I go live it'll list follows thoug
Signed out of SE and back in.
I tried to live stream with StreamElements but I am only seeing Twitch go live stream but not Youtube and Kick go live stream at the same time? How do I fix that?
@vagrant oriole try to start streaming to all 3, post logs (help > log files > upload current)
you have to do the multistreaming wizard in the streamelements tab on obs se.live and setup each site
Hmm, I just did that wizard already... its was only live streaming to twitch that's it. I am trying to figure out how to do 3 at the same time. Twitch is first, Youtube 2nd, Kick 3rd.
I am testing it again
Ok now its working. Thanks.
Seems that I had to log out everything from OBS then try going thru the wizard setup and it works for me now.
Hi other users have the option to rename their stream elements bot in the settings I don't. How do I fix this?
Hi, im currently trying to multi stream with twitch and kick but my kick stream keeps shutting off every 2.5 min. Its doesnt show me any problems on OBS. Anyone can help ? thanks
Hello
you need to ensure you have twitch enhanced streaming unchecked or other channels will not go live if you're doing twitch and kick you need to be set to 1080p as kick doesn't do 1440p
Ok
Thanks
hello! Is it possible for alerts to make the webm file loopable?
alerts doesnt work anymore ?
also I can't seem to be able to change the color of the alert messages
like its not applying on the animation
quick question
Im almost capped on the uploads on my overlays
like 49gb/50gb or something
is there anyway to upgrade i can do more?
@winged valley even if SE can't loop them on its own, you can create a loop using something like mkvtoolnix gui or ffmpeg, i can help with both
@lost summit i doubt it, but you could compress your images before uploading, most modern image editors let you choose compression strength before exporting, and for existing images you can use tools like pinga for bulk processing
found a solution! I just made gifs
Hello - does anyone know if there is a way to setup the twitch vertical streams with SE.Live? I attempted to use the second twitch output to stream the vertical format into twitch, but it doesn't appear to be working
anyone else getting the "Quotes must be enabled and at least one quote must be added for this feature to work." even though i have quotes enables?
is anyone else randomly not able to stream to tiktok anymore using se.live?
i still have live access because I'm able to go live elsewhere, just not through se live for some reason
well, i guess technically i am going live, just there's no video. It just streams a black screen
did you ever find this?
I cant find the hotkey to save a replay for the vertical canvas
hola quisiera ayuda
How do iset up multistream alerts for both twitch and youtu be?
I was wondering about the Chatbot on Youtube.. I know it only joins once I'm live. Yesterday I was live 1.5 hours but the chatbot did not join. Does it only join once there's activity in the chat?
which feels kinda dumb bc how would it know if it didn't join yet?! 😄
had a similar question yesterday. it's not possible in one overlay. What I did is I connected both accounts and just added single elements from the elements gallery for youtube alerts.
if you want to have both implemented properly (incl. the "latest subscriber" for YT and "latest follower" for Twitch labels) you have to build the overlays 2 times and combine them properly, then add both overlays to your OBS scenes
with combine properly I mean to leave space to the labels etc. on Twitch overlay, then place the youtube overlay accordingly, so that if you add both overlays in your scene they fit seamlessly to each other
is there anyway to move the event type text from the right to the left in an event list..?
This is REALLY messing with my layout rn..
you could to edit with css. Usually it's a flexbox (display: flex) and you can set it for the label like that: justify-content: flex-start
It probably is at flex-end right now.
Same. As you getting a message saying you can’t and reapply in 6 days. Months of no problems and now I can’t. But I can still stream via app and tiktok studio
I too am suddenly not allowed to stream on tiktok - I can go live through the phone and TT live studio but not through se live
Yea im not sure what happened but I lost my virtual camera capabilities. I logged into TikTok studio last night and I can go live but it says I have to go live 3x before I can unlock the OBS virtual camera.
So stupid. I’ve been multi streaming for a year no issue.
Hello, I wanted to ask if it is possible to manage the appearance and disappearance of a widget through touch portal, if not, it would be a good addition, since it would allow the kick community with the issue of rewards, we could upload images, videos and sounds, activate them when we have a sub, a message from a vip, claimed rewards, etc., touch portal already has those bridges, what would be missing would be for stream elements to allow us to activate that the widget can appear and disappear, and that each time it is done, the video, gif or video is restarted, also an extra and very useful addition would be that each time it is activated we can choose if we want it to appear randomly on the screen or in a specific place in case of something special
anyone know how to get permision on S.E Obs , ive been waitng for 5 days and its still permitting permission
Image
@everyone
anyone here use a capture card and 2 pcs?
I'm running OBS on Linux, and my stream elements alerts are showing. But when I open the overlay link myself it also won't show anything confused if it's a Stream Elements or OBS issue
@opal gate i do, what would you like to know?
@long ore do the alerts work in a web browser?
They show in emulate, but not when I open the overlay url
@long ore are you saying that test alerts work but real alerts don't?
When I press emulate, in the editor they work. In the overlay link and in OBS nothing shows up
Which platform?
Bazzite Linux
And I'm not talking about your distro.
Is there no audio showing as triggered in the OBS audio mixer?
Given linux is a special bit when it comes to OBS I'll need to send you to the OBS discord.
SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject
Okay thanks!
in the case an alert triggers on both platforms at the same time (like a sub on twitch and a superchat on yt), will stream elements play the alerts on screen at the same time, or will they play one by one?
both at once.
We do not have mutlistreaming friendly alertboxes as we're not designed for it.
I have no idea unfortunately and even then it would be via elements and not the legacy overlay system.
This is the legacy system.
Could i message you by chance? It could get somewhat lengthy lol
what are the "elements" then
The newer "system" they're putting focus on.
What it is isn't something I can really explain beyond that.
mostly to do with audio. I just got an elgato DH60 S and literally spent 4 hours last night trying to figure everything out with zero success
thanks for your help
Hey so I went to OBS and they showed that in the logs it appears the error is coming from Stream Elements
You'll need to make a ticket since that exceeds what any non-support can possibly look at.
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
Idk how big you are as a streamer, but I assume the chance of that happening is quite low
@opal gate configure the console to output audio via HDMI, some consoles let you connect headphones to the gamepad, but if you do this, you're going to also need to buy a "chat link cable"
its PC to PC. is that different?
@opal gate oh, that's different
do you need both PCs to output audio to their own speakers/headphones, or do you need to hear audio from both PCs on the same speakers/headphones?
Thats where im stuck. So i have my gaming PC which as of right now has all of my audio accessories hooked to it. Then I have my streaming PC which has nothing audio wise. Not sure how I need to actually have everything setup to work
@opal gate on the PC that's being captured, open the Sound control panel (mmsys.cpl), you should see a virtual audio device from your capture card, select it and set it as default
after that, the Audio Mixer dock on the other PC should light up when sounds are played, confirm that
Okay! Im at work. I will try this as soon as im home and update
Seems to be happening to a bunch of us and SE support don’t really do anything as it’s tiktok. Yeah I tried TikTok studio and I used it before se and now I can’t use virtual camera. It makes no sense. Why does tiktok make it so hard to stream?
I'm pretty sure this is a StreamElements bug because we've tried damn near everything to make this stop. Even the support ticket just said they will send it to the dev team. Is this happening to anybody else, or did anybody find a fix for this? I'm suspicious of SE.Live but the streamer doesn't use it anymore. Still gonna try to have them uninstall just in case.
It seems to be completely unresponsive to anything on the dashboard. I changed the language of the bot and it affected every other command, but this one remained the same. It's like trapped on auto-sending any time the command is triggered.
Does anyone know how to get this to connect idk what happened one day it was fine next day it wasn’t then I thought if I start the stream up maybe it would work but no any ideas? 💡
Are you on VPN?
Had that issue a lot with VPNs
No VPN Boss
So I have to go to twitch pop out chat add a new dock ever time I got live lol
what is this?
can anyone help me, please?
it worked fine until now and please don't tell me to change my encoder to software....
Hi, I'm trying to login to SE live via obs but the website just goes to a black screen after the initial connecting
nevermind when clicking skip in obs it seems to have me logged in
@dusty lava try to start streaming, post logs (help > log files > upload current)
Hey guys, im having an issue with OBS/StreamElements, when I launch it, it says OBS Studio did not shut down properly and ect, Ill launch in normal mode then nothhing comes up causing me to end the task then when I launch in normal mode again, it works as intended, if I roll back it works fine but then I wont have access to the multistreaming, so Im in a abit of a pickle
@hybrid copper latest se.live was built for obs-studio 31.1.2, using any newer versions can cause stability issues
i get can see the audio going through to OBS on the other PC but i cant hear anything through headphones
@opal gate now go to edit > advanced audio properties, and enable audio monitoring for the capture card source
nothing 😭
@opal gate go to settings>audio, under "audio monitoring device" select anything other than the current setting, hit Apply, select your speakers or headphones, hit OK, restart obs-studio
nothing. theres an issues somewhere. I'll have to figure it out after dinner
@opal gate does the Audio Mixer entry for this capture card light up when sounds are played on the other PC? try adding another source, such as a music track, and enabling audio monitoring for it
It’s getting sound from the streaming pc, it picks up audio. I just can’t hear anything, it’s not making it back to my mixer and headphones
@opal gate even after enabling monitoring in Edit > Advanced audio properties?
Yes
@opal gate add any music track and enable monitoring for it, do you hear it?
Gonna try again after dinner
Yea I tried TikTok support once I realized this isn’t an SE issue and they’re extremely unhelpful
oh okay im assuming obs 31.1.2 isn the latest then lol
I am losing my mind with this now. My streamelements activity feed is only counting stuff on the off chance, telling me ive had 5 follows ever, when i actually have 52 as well as no cheers, the whole thing is completely wrong and its been like this for as long as i can remember having it set up... I've tried using the streamelements help page for this specific issue and nothing on there has worked. This wasn't as much of an issue beforehand as i was using streamlabs but having swithced to OBS now, this is the only way i can get labels on my stream, and 2/4 are either saying there is no data or just has counted it wrong. If anyone knows of a solution for this i will be very grateful.
guys sorry I downgraded my obs but I still get the message when launching obs
@hybrid copper post logs (help > log files > upload current)
Hello ! Is it possible to add delay on Tiktok canvas with SE.Live plugin ?
I added delay on obs settings, but not adding itselfs on the tiktok canvas, is there a possibility ?
my activity feed in OBS is now light mode and idk how to change it to dark mode
i give up
Hello, I recently installed streamelements multi stream plugin so I can stream on Twitch, TikTok and YouTube at the same time! It works perfectly but there is one issue.. I can't see TikTok chat on my obs panels. I see the dock for it but the chat isnt showing, it is only showing that I need to sign in (which i did). Can anyone help me?
I just figured it out
left: 6px;
}```
Hello i'm new here just want to ask, why my tiktok acc get banned for no reason. I can live in my phone but not in OBS they say i don't have access anymore and should wait 7 days. Can anyone help me to remove the banned faster please? i need to livestreaming again quickly😔
By the way, I was checking some old messages to see if I could help you more and I found these ones, it seems related to your issue, don't know how much reliable the instructions are, though:
#general-chat message
#general-chat message
thanks man but i try that method before i came here, and still not working but i apreciated your help!
i deleted SE live from my tiktok acc too and still cannot have access
i'll try another method to fix this
how do i fix this gng
I was previously suspended for 7 working days, and that’s okay — I waited until the suspension period ended. However, after the 7 working days, StreamElements is now showing “under review” for 1 day, but even after waiting for a full day, it’s still the same. It shouldn’t be an issue anymore. Could you please help me find a way to go live normally again?
Hello everyone, is there anyone who can help me find a solution?
hey how come i cant sign into twitch when i open OBS it just goes to a website to connect it and than shows a black screen pretty much
Is the stream element having an error?
Any thoughts/updates on this?
I'm having a problem using OBS, S.E. Live, and Studio Mode. When transitioning a scene, Studio Mode goes into a loop, transitioning repeatedly. The only way to stop it is to exit Studio Mode.
Does anyone know why and how to fix it?
You're using Elgato hd60x yes?
Theres also this https://www.youtube.com/watch?v=27fYbUln-Vg
Anyone else having issues with the tipping page being completely blank or not offering the ability to actually pay?
did you find any solution to this? The thing is that my SE Live only shcedules my streams, and i don't go live at all lol
@hybrid copper does obs-studio still crash on exit?
Hello?
I have a question that I have been trying to resolve for 2 weeks now. My agent and tiktok both have reached out.
im having issues with obs disconnecting and reconnecting and everything is up to date between internet and all my drivers
I've been having a hard time for a LONG time (months) getting SE.Live to multistream to youtube. I have no idea why and have a ticket in, just to no resolution yet. Is anyonoe aware if it's possible for me to test a stream to youtube without going live on my "main" connection?
is the TikTok Chat included in the Multichat ?
Hi! I’m having an issue where, when I try to do a multistream on Twitch and TikTok, everything works perfectly on Twitch, but on TikTok the live only starts on the default canvas. When I create my own canvas, the live indicator turns on (as if the stream is about to start), but the stream doesn’t actually show up on TikTok.
In short: TikTok only works on the default canvas.
Mate, how you do to display this appearance?
friend trying to install SE.live but it just opens up OBS when its done? nothing different
try to update obs first
So, I updated to version 32.0.1 and ever since then when I launch OBS I get "Plugin Failed to Load: obs-streamelements-core" I have removed and resinstalled it, deleted it manaully, done a full OBS install etc. Everytime I do this, it does fix the problem but soon as I close and open OBS again it's immediately back. Any advice?
Can anyone explain to me how to 'delete' published elements?
3 dots at the end of the line for the element https://streamelements.com/dashboard/alerts-and-widgets?orderBy=updatedAt&sort=-1
I need help because it won't let me connect TikTok to Stream Elements multi-streaming.
I click on connect and no window appears to connect my account.
Hello?
I have sent multiple emails will some one PLEASE answer or at least look into my case? It's been two weeks?
so, for whatever reason, the elements that I create within OBS do not show up on hte Desktop Platform... Skill Issue?
If you're trying to manage it all within SE.Live.... Don't.
Use browser to manage it all and SE.Live to add it from there.
LMAO it was a skill issue. TYSM, I had my YT account selected rather than my Twitch. I'm able to delete them now
But also, that seems like good advice because OBS has crashed on me a couple times while doing this
Hey so I'm trying to set up to do YT streaming and the chat window's just. Not working when I test it
No messages show up when I emulate them
You have to both be live and a public stream for it to work. Anything else is explicitly ignored due to how YT works.
Alright. TYSM, had myself thinking I broke my overlay for a second lol
anyone having issues with docks? when SE plugin is on i cant add or remove custom docks. every time i close OBS and reopen it, everything got rolled back somehow. like active docks, position and such
i suggest Streamelements integration with KICKs (twitch bits but in kick)
Alerts , activity feed , goals , recent events widget
No not really. I think I reinstalled or changed profile 🤔 Also asking ChatGPT might help 🤷♂️
@meager kernel ⤵️
Check out the StreamElements ideas board: https://support.streamelements.com/hc/en-us/community/topics. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
Someone already has sent the suggestion but there's no answer after 2 weeks :(
Not all ideas get immediate reaponses and they've been busy with other things alongside twitchcon this past weekend.
Plus new things take time to be implmented as well.
Hey everyone, does anyone have a tip for me?
For a few days now, my song requests haven’t been showing up anymore, and I can only control them through the browser. The dock isn’t working at all.
Can anyone help me out with this?
OK, in the german helpdesk there are no answers of my question, now I do the question here:
.
I can't rename the first scene, ‘Scene 1’, in the canvas I created – is that how it's supposed to be?.
.
In the canvas settings, I can select ‘same as OBS’ under ‘Recording’ and save it, but when I open it again, the setting is reset. When I switch to recording in OBS, my vertical canvases are not recorded.
Do I need to adjust any additional settings for recording to start automatically?.
.
In the Broadcast Settings, the Stream Category is not saved in Twitch and Tiktok, but it is saved in YouTube..
.
My new vertical canvas was only recorded in mkv format. I cannot convert it to mp4 anywhere.
This is also how I record in OBS settings.
.
is there some to have answers for me?
Im not sure if this is the right channel or not, if its not please redirect me
Ill summarize an issue im having.
I recorded a game with friends and only one audio track was recorded or at least found. Yes I have the audio tracks enabled and separated to record outputs individually. i am using mkv and ffmpeg aac
Heres a picture of what it looks like in Davinci Resolve
edit: i did mess around by changing recording formats and i did disable a plugin i was using that could effect outputs, but still the results stayed the same
please ping if you think you can help, thanks
question when streaming on youtube vertical and horizontal do you guys use the same key as my youtube keeps saying dupliate stream key, also it keeps scheduling things like this when i've already done the live
and it's also not saving my thumbnails for the live
the streams both run fine when live but I don't understand why it's also making multiple schedules
if you find out please @ me . this also happen to me.
for thumbnails, i think you need to go into youtube after you start streams and update thumbnails, i haven't tried it yet tho, but i can't find a way to add thumbnails before starting streams
makes no sense why
yeah it do the same for me, some viewers are annoyed over it
does your youtube dashboard say your running duplicate stream keys?
I know i use the same stream key for the horizontal and vertical but should I be using 2 seperate keys?
hmm i don't think so
i think its the same key tbh
can you share a picture where it says that ?
happens when i'm live
oh nvm it's showing now, take a look
also by default it keeps making the stream category as
hmm i haven't seen that on mine
what should I use? gaming or entertainment
oh you open live tap in youtube before you hit the multi stream start?
if you play games i guess gaming, but thats up to you
no i just start it on OBS
everything starts fine but the youtube title etc doesn't update when using what SE live offers
and it keeps setting my streams to normal instead of low
so you're streams are working fine ? but it just say that error anyway?
yeah
apart from the multiple scheduled things
and it making my stream normal latency and doesn't save title/thumbnail
when you click start streaming, it do not pop up with multi streaming tools to select title ?
where do you set that thumbnail? because it's not an option
yeah it does but the title i choose never saves cause it's always creating a new schedule, if I select a previous stream from the list there it doesn't show in the live section on my channel
just manually by selecting the edit button on the youtube dashboard
hmm there is a conflict somewhere
but i need it to do it all automatically and stop resetting my youtube settings to basic
ok that should be the way from what i understand.
i don't know about that setting sorry, maybe i can check it on youtube
so that's in go live tap right? mine is on low latency
for example if i let it do create a new broadcast, change the title but it doesn't save, if i used one from previous in the list it doesn't show up live
so i let it do create a new broadcast which is why it's setting everything back to default
so if you pick PUGB you need to select it again next time?
if i selected that
LIVE - PUBG settings, it wouldn't show live on my channel
but that one has all my settings
and that's my default one in dashboard
hmm maybe try to remove SE.live, and reinstall it again
so i have to create a new one everytime
maybe's it's setup wrong and probably need to remove all the stream keys i setup to try
both use the default stream key
hense why it says duplicate
yeah that can be the problem maybe, i also have the duplicate problem
mine do not use the same, one use another RTMP, one is called test multi stream becuase i tested, and the other RTMP called test
so maybe thats youre problem
just run a stream where both RTMP not the same and see
so they both stream live on your channel with different stream keys
i dont think its different stream keys, im not really that smart about it, but different RTMP
i select a different stream key though too
see how one is default and one is vert
they are both diff stream keys but i don't understand why it's saying duplicate
also title/category doesn't save from there i have to manually goto each dashboard and update it on youtube
Hmm. But they run fine right ?
yeah thats the weird part
Also strange it won’t save those titles
And you still get like 3 streams coming soon right ?
You did post your YouTube stream key in obs?
2 more but if i don't delete them from my youtube studio then another 2 is added etc
Yeah it’s a mess. But it’s funny why it say that about stream key, but I guess mine say the same, I never open up dashboard when I stream lol I just use multi chat in obs, or open the video on YouTube
Happen to me all the time as well, just run normal
when it didn't crash
Yep. Same to me sadly.
You can remove that tho, if you google it, it’s something about creating a short cut and paste a command into that. And it won’t show again
oh really?
Yeah
I think we get those other waiting streams, because we got a conflict with obs and se.live
yeah
i just hate how it resets everything to default and doesn't save my stream title I select from OBS or the category
like in the vert stream key dashboard I have it to unlist the live once complete cause why would you list a vertical stream on your page when it's purposely used to show up in shorts when live
but its always listing both streams afterwards
True, no need to keep the shorts
But I haven’t done that yet. But that’s smart if it worked lol
to be honest how do I even know if it's going to shorts
Type in your name on YouTube, it should show both streams
I mean when i'm live I see them both live but how do you know if youtube is sending that vertical stream directly to shorts and not just another live broadcast as normal
Click on it, shorts are different, chat is on screen
next time i'll have to see
Later when I get some time, i think I’ll get to reinstall obs and se.live, it works now but those other waiting streams are just annoying, and some people into those and wait lol
would love to know how someone sets up their 2 youtube streams and has none of these issues
Yeah. I can’t find anything on google about it created that many streams
I'm thankful it works atleast but the manual work with updating all the titles/category etc is annoying
I understand and it should update, it do for me
But yeah many problems streaming sometimes
mine just stays as the previous title I changed myself the other day
Yes mine do that aswell in the multi stream tap before starting stress, but if I change those, title change on YouTube when I start it
can you screnshot how you have yours setup on the youtube dashboards and obs for both
Is it normal for this to stay on saving, been stuck like this for like 5 mins now?
Still stuck on saving
Dm me, and I’ll do that later. 🙂 you think about why mine save and yours don’t ?
Guys does someone know if there's a way that i can use on the chatbot commands the /announce command using a ${random.pick } , like this ${random.pick ' /announceblue ' ' /announce ' ' /announcegreen ' ' /announceorange ' ' /announcepurple ' } 
You've unfortunately hit the maximum amount of "code" for your overlay.
Basically anything prior to your previous save that worked is lost as you're not saving it.
Anyone know how I stop the weird 1st "event" from happening.
http://shared.cynocl.es/20251025163327.mp4
Designing an overlay for Arc Raiders to blend in nicely.
I have Logged Out, Logged In, Refreshed....wondered if any other user has encountered this...i had to do a fresh install of SE.Live & OBS but i have not had a problem with a prior install
Hi so i have this problem where my alert is misaligned in obs but not in stream elements. i have no idea what to do. please help
My S.E Live won’t work anymore, it refuses to open
Same issue, I'm logged out and I can't login
Mine just won’t open
I have this when I login with Twitch and YouTube
anyone else just not able to log in? Also twitch and youtube.
yeah me to
if you want to connect to stream elements website. do you have the same?
Yeah logging in directly through the website doesn't work for me either
Now I get "no healthy upstream" yeah
I'm having this same issue
I've had stream elements for years now, it just started. I was already logged in but logged out because it wasn't working, and now I can't log in. Seems like that's happening to most people here
okee i just downloaded the multi stream so i thought it was a bug
should we all open tickets or will they notice it here and look into it, ya think?
i shut down obs and opend se.live
hmm.....ok I ask again:
OK, in the german helpdesk there are no answers of my question, now I do the question here:
.
I can't rename the first scene, ‘Scene 1’, in the canvas I created – is that how it's supposed to be?.
.
In the canvas settings, I can select ‘same as OBS’ under ‘Recording’ and save it, but when I open it again, the setting is reset. When I switch to recording in OBS, my vertical canvases are not recorded.
Do I need to adjust any additional settings for recording to start automatically?.
.
In the Broadcast Settings, the Stream Category is not saved in Twitch and Tiktok, but it is saved in YouTube..
.
My new vertical canvas was only recorded in mkv format. I cannot convert it to mp4 anywhere.
This is also how I record in OBS settings.
.
is there some to have answers for me?
Oh damn yeah they fixed it
one question
normally on tiktok they have tikfinity do i have to start that one aswell for multi stream?
i fixed the problem with those extra live streams.
-
Let Twitch be main on Stream Elements site, remove Youtube and reconnect.
-
Open OBS and login to multi stream.
Could someone help me out please, Im trying to do this type of layout on my TikTok stream from obs but it every time I add a new game capture to the same scene/different scene it won’t work until I disable the first game capture that I added in the corresponding order, if I shut one off the other works but if I shut the one that works, the one that didn’t work starts working again. I just want to be able to stream to twitch and TikTok from one streaming platform
The twitch layout
This person added around 5 game captures and cropped each one so the TikTok one looks like this and the twitch has the full view, but when I went to do it I ran into a couple problems and another big issue is now if I have game capture on my TikTok stream my twitch game capture refuses to work until I disable the TikTok game capture, please help
Nvm I figured it out
I'm going crazy. I dumbly added a second twitch multistream option and can't delete it. Even uninstalling and re-installing se.live as well as removing the obs-streamelements folders from both obs-studio/data/plugins and the appdata folder while uninstalled...didn't get rid of it. Is there something I'm missing?
Hi guys, can you help to fix this? I am connected to tiktok, iam live, but Tiktok chat dont work
I've created an alert box overlay for my yt streams and the membership alerts work perfect but the superchats pop up for a millesecond then instantly dissapear. They duration is set to 10 seconds and all of that so idk why it isn't working. If you can help me, please reply to this with a ping. Thanks! 🙂
Yeah stop adding a new source and just use the same source
Has anyone actually gotten the multi stream for TikTok to work? I only see a bunch of people with issues getting approved
yes
You do anything special to get approved to stream on TT? My shit been stuck in review for like a week.
Mine gets approved immediately but 1 minute later states that I'm ineligible. 🤔
The Vertical Canvas needs a "Enable Preview" as well, the 1 to 3% CPU usage makes a huge difference.
i only see this color on my browser whenever i try to log in on se live
anyone has a fix to this?
it first says it's logging me in then this happens
Has anyone else run into the issue from last update where saved animated overlays get frozen?
Can someoen help me figure otu why my Activity feed is light mode?
Add this as a custom browser dock in OBS and then set it to dark mode via your profile picture in top right https://streamelements.com/dashboard
After that you should be able to right click and refresh that to get it working.
Thanks!
hey is there any way to open the multichat on a mobile device?
why is streamelements not detecting my latest cheer?
is the timer bot working for most people? mine only worked in the beginning and then never again. my regular commands work tho so idgi :/
Hi! Anyone have problem with streaming on 2 platforms with 2 canvas? When I start stream on next platform with another canva it doesnt work, but if i use default from obs it works.
Why can i not add trovo here, even tho it is added to my account and everything?
try adding trovo as a custom rtmp, i dont know a lot but i think it may help
Well that would work for sure im just worried if the multichat and alerts and everything would work then
Appreciate your response♥️
is media request and activity feed down for docks? mine isnt loading and im streaming
Where the heck do I set my stream key? I shouldn't even need that because I am logged in
I'm trying to stream to Twitch and YT, I don't even know which account
I assume they are both good, because the streams have been created on both
Just finished up a cozy stream only to notice that my vertical canvas never sent to Youtube - it was listed as live in Se.Live though - must've been a hickup?
Is it normal that now I have two Twitch listed?
Ye
Normal, just ignore it
It allows to stream in normal and vertical
to this platforms
On Twitch too? I didn't know it was possible
So that's why Twitch said connection was unstable? It was enabled
(Anyway, I fixed the issue by updating the streaming key in OBS)
About lvl up goal, is it possible to remove the "1 of 1" on title ?
question, what is this grab tap thing? aitn streamed in while, logged in to my SE and see that
anyone know why my veritcal is squished into horizontal?
does this for tiktok and youtube..
i only see this color on my browser whenever i try to log in on se live, anyone has a fix to this?
it first says it's logging me in then this happens
oh my god
so i have to change my default browser for a bit
dang it
ARE U KIDDING ME IT WORKED?
bruvvvvvvvvvvv
atleast it worked
Hey guys, can I ask something ?
I was streaming on tiktok before no problem whatsoever but now im getting this message
Does not work to connect to the account
try edge as default browser
work
is there a way to have a multichat overlay?
Does anyone know why the bit cheer labels aren't working :'(
yeah, how bout yall don't use cpu scaling on your vertical canvas?
there's no reason to, and if the setting is exposed to the user, there's zero reason to do that either
Can someone help me, when i try to stream on vertical canvas on tiktok, my livestream is compleatly black after adding everything to the vertical streamelements
Hopefully I'm not posting in the wrong place! I'm having trouble configuring the graffiti subscriber goal widget (and other goal widgets like it that use progress bars.) I can change the goal amount / metrics but I can't figure out how to make the target part of the graph (the white space) adjust so that it correctly shows progress.
Basically, if I set a target amount of 3 and I receive 1 sub, it fills in the progress bar just a tiny amount and not the correct 1/3.
I’m in the process of trying to set up PayPal and so on for my StreamElements, and when I log in to PayPal through your link, I get sent to the start screen that says:
“Please follow the instructions sent to the email address you just provided, and try again, or try connecting a different account.”
But I’m not receiving any emails from you.
Is this within browser or SE.Live window?
browser
Which one? Try using chrome/edge if you're not.
Chrome I can link it, but it says I need to follow the link they sent me by email, but I’m not receiving anything.
Is this for your kbh_2024 account?
Hey guys, anyone knows why im getting this message now ?
I was streaming before on tiktok no problem whatsoever
I need a good tutorial or something how i can code alerts, for example that the name of te subscriber animates in in a nice way. I have 0 experience with coding and stuff
Anyone else having this issue where this popup appears every single time you reopen OBS? (newest OBS Version)
I've even reverted to 31.1.2 as SE installs itself and still receive a similar window saying it didn't shutdown correctly.
Only happens when SE is present.
Even OBS points it out as SE Womp womp: https://obsproject.com/forum/threads/help-indentify-what-cause-my-obs-crash.190428/
I think a few of us have had this problem. I've had no problem and been streaming nearly a year, until now. Now saying my live acces is suspended but I can stream via tiktok studio and the app no problem.
But just got accepted through streamlabs. I don't use Stream labs, so it doesn't make any sense.
did the access got accepted afterwards
i've got 22 hours left.
maybe because I used some non copyright songs ?
Anyone know where to login to fix these buttons?
Under accounts I'm logged in for Twitch and Youtube
Can see an optins for SLOBS but not OBS+Stream SE.Live anywhere. Checked in OBS I'm logged in to SE.Live etc
it's on a StreamDeck XL running software 7.0.3 (22071) and SE.Live has no updates available for OBS in 32.0.1
Yeah got the same issue with SE.Live
if you can stream on tiktok studio and the app i would say no. it says my live content doesn't meet the requirement which is strange as all i stream is games.
Its very annoying, it works good when it actually wants to work. The crash causes it not to preserve stuff. Heck it'll flatout delete any manually added Docks. :/
I have the exact same issue, my current work around is to create a monthly "Scene Collection" and "Profile" and swap to that before streaming so it keeps the most current settings. Every time I open it it's reverted back to a deleted profile I assume due to the same bug on ungraceful exit.
Thats a smart idea, its just so tedious to even have to do a work-around. 
Disclaimer, I'm also always complaining about something being broken too.. so your mileage may vary lmao
I honestly have never had luck with getting anything resolved with SE.
Literally won't lie about that. (:
This issue has been occurring for a while now, and there's been no plugin update to fix it.💀
Guys i got a question. I got a superchat on YT today but it didn't trigger an alert and didn't show up in my label
Hi everyone, does anyone know how to make sure that the overlay of the chat with streamelements points at the livestream that is ongoing, instead of the future one that has been scheduled?
i can't find anything about it (for Youtube)
subs are not coming with an alert but are shown on the label
so it looks like it can't find the right connection to the yt channel but idk why
Does running a simulated alert of the same type that isn't working - work?
yeah it works haha
Which id run if I could get this fixed lmao
If the simulated alert works but the one sent by the connected platform didn't I usually just end up logging in and out of the accounts within OBS to try and resolve it
ok
can someone please make me a stream overlay showing my total subscribers and then subscribers from that stream please like the stream overlays Crankama has and Ishowspeed? also a chat box too? if so dm me please
Almost like there just letting it die. Its sad.
does anyone here have a stream deck and know how to log into SL.Live?
Or is it a case of switching to ground control or not using those buttons at all?
This is the plugin
I use emulate but the alert box isnt activating is anyone else having that problem rn?
Do you have OBS open, did you save your overlay, add your overlay in OBS, and make sure the live preview checkbox under "emulate" is checked?
Yes mb i should have mentioned it was working until today
I'm sure you've tried, but can you log out of the website and log back in?
I could do that again ye
If that doesn't help you'll probably need a ticket so a dev can take a look
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
No dice
I can't change anything in the media request tab
turns out the activity feed got paused i dont know how
Interesting, that shouldn't affect emulating but I learned something new
hey! i dont see the doc that you update stream title and stuff where do i find that?
I believe thats on the dashboard
i dont see dashboard where is that?
there is nowhere that says dashboard
When you log in it should be on the left side
on obs/
ok there is niothing for stream information ive done looked on everything up top
Does anyone have tiktok stream settings for an average PC? 2070super, Ryzen 7 3700X, 48 GBs of ram
ive tried everything and it still lags on tiktok and in turn makes my twitch stream lag. dont want 4k stream i just want it to run smoothly
been having this issue for over a month now, and i put in a support ticket and basically they just said "they are working on it" and got nothing else back.. its a huge problem and wish i didnt have to use this damn thing
Tickets just come back with suggestions of alternative stuff/etc. which its like (If SE isn't there, it works. So yes, something is wrong) FRRRR
5+ years using SE.Live and im just 
I didnt even get that, i basically got "ya we are dealing with it" then deleted my ticked...
I sent like 10 Logs 10 Crash logs Clips Photos. Lmfao
I want the Muli-Cast features specifically, it makes things so easy and simplistic. (:
I just want it to access tiktok >.< if i had the followers i would be out
Hey guys, Its been over a day and this is still locked, anyone still have this issue ? (tiktok)
Yes it’s a easy fix, you just need to create a short cut and use this code disable-shutdown-check
Doesn't solve the issue of preserving docks/settings/etc. (:
Also, tried it and it still appeared. Lol
But it should disable the check on startup hmm.
But what do you say the problem
Is with the docks and settings ?
I normally get that message myself but haven’t seen it in a couple days now
Assuming its OBS reverting to the last know good state because of (Did not shutdown correctly)
¯_(ツ)_/¯
Gonna pause use of SE.Live in-general and use native obs n tools or an alternative sadly..
Its a problem, and im not the only person having it. So time to wait for an official update or fixes on whatever the heck needs done in-general.
Yeah there is some sound with obs and SE
I know, had it myself, I don’t know how or what I did, but it’s gone now.
Sure you can just remove SE.live, or do what i told you, create a shortcut and use the command, and launch from that instead, and you won’t see it anymore.
And it really didn’t do anything, just launch it normally and stream, it’s just annoying
my last step ( don't know if it works, but if you want to try it out )
go to streamelements, Make Twitch main, unlink Youtube, and reconnect it, open OBS and link youtube again.
Use File -> Exit. I had the same issue from clicking the red X to close out. Since using File -> Exit I haven't had this issue. No need for crazy work arounds... I hope at least. That solved the issue for me.
Did it either way sadly
Do I have to reconnect TikTok everytime? Is this normal for SE.Live Multistream??? Help please
Currently streaming. And my game crashed. It stopped my stream for YouTube, not the twitch side and wouldn’t reconnect until I closed and reopened Obs
I also keep getting this crash log
https://obsproject.com/logs/crashes/W80rWdYIO3NOiuzq
Help please
They will want you to put in a ticket but give no answers on how to fix it or an update .. they have some work around apparently but it doesn't work for everyone .. that's all I got goodluck
any easy ways to cpoy and paste my twitch stuff over to my yt se?
Having issues with multi stream dock today. Failed to fetch
this is normal but my multi stream dock wont even load today
I have completely uninstall everything all the way around and nothing seems to fix it
You can just ignore it and run it normal.
Or create a shortcut of OBS and add this command to the shortcut --disable-shutdown-check
any ideas?
Pc is cooked bro
After managing to get the app to close gracefully without crashing using the Exit dialogue, it started working again 🙃
They really need to fix the ungraceful exit crash when using the X to close. I lose so many hours trying to solve this secondary issue not saving settings.
Taken 6 days but finally got access back, kind of annoying. Hoping it doesn't kick us out again.
I've been looking around for awhile, but can't seem to find where to go to update the canvas to a certain output for multistreaming. I accidentally selected horizontal but need vertical for the TikTok output. Anyone already know where to go for this?
this shouldn't be happening everytime. can you see if it still lets you stream on tiktok?
Heya! I've tried going live both vertically and horizontally during my past streams - the vertical one isn't showing. Anyone know what the fault might be? It's listed as live in se.live but not appearing on Youtube
double check the canvas of every stream , and the stream keys and everything.
Vertical canvas, dedicated stream key. Horizontal canvas, dedicated 1440p stream key. Worked three days ago, not worked since.
Perhaps I need to be running obs as admin?
I dont think thats the issue here..
I had also similar problems, and i had some settings wrong..
Can someone please tell me how to use the quick settings section for stream category and stream title with KICK credentials. idk , if it is me , but it seems there is a problem try to work with it. Can someone please get back to me on this
Everything seems to be in order, hmm. Like, my OBS is transmitting the data from my vertical canvas but it doesn't appear anywhere on my channel. Only my horizontal ones 
This is my first time setting it up. So I haven’t even tried streaming yet because I was waiting for the TikTok confirmation. I will try going live tonight and let you know.
why can i not see the default chat commands?
hi I am running OBS on M1 macbook pro and I have installed the obs-streamelements-setup.pkg but when I run OBS I do not see the menu to import
On top navigation I do not see a new menu item: "StreamElements"
Good morning!
I can't change anything in the media request tab; I'm getting the error below. Could someone help me with this? I've already tried with other accounts, and the error persists.
I used to be able to change it normally. It seems to be an error on the website itself, because I asked friends who use it and they are also experiencing the same error.
Could you help me? I've been using StreamElements for years and have never had a problem.
Hey all, I've been trying to change the font size on my follower alert and it literally won't do anything, even in preview. Please help.
okay now the follower alert font size change works, but not the subscriber ones or any of the others?? What?
@vague grotto @smoky orchid ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
HELP: Every time i open my OBS SE.live plugin is ask for login. I'm frustrated of that. How to fix the login
im having the same issue
@tall karma ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
hey possibly a stupid question, is it possible using SE to do a YT live and YT shorts live at the same time? having trouble figuring it out.
Hey 🖐🏻 Youtube released a horizontal and vertical stream option in studio. Just click on layout and you'll see an option to have both horizontal and vertical layouts. Does anyone know how to set it up so it works with stream elements multi streaming? I can't figure it out.
I create two separate streams in the studio dashboard and then I assign them in obs.
Yt just released horizontal and vertical layout at the same time but I can't figure how to get it to work with stream elements multi stream
hello i need help becuase of encoder error it aint start stream it shows error lig streaming output failed please check your encoder even thoudl i saw some youtube videos do some chnages on obs streaming settings but still the same so i need help please help me
this message
also i tried chage it to x264 but still got the smae error
horizontal and vertical yes, I think live and shorts live should be possible but I have never tried it.
sup fellas, everytime I close my obs and reopen it later, it says obs hasn't closed properly. so it basically crashes when I close it each time?
Anybody have a fix for this?
2nd question: how to remove a multistream source, the delete button is greyed out
@vocal dirge was this on the first try or multiple ones?
Hi. I have a problem with login to SE in OBS since yesterday. I tried reloging, reconnecting account in OBS but stil cannot login via Twitch. I've got just blank browser page with auth/connect/twitch/callback and nothing happend. Any ideas?
I had this problem because I was using the Brave browser as my default. I solved it by setting Google Chrome as my default browser, logging in, and then switching back to Brave as the default.
after connecting to the platforms for the multistream and set the titles etc, is there anything else to do before starting the stream? Because clicking "streaming" only stream on the usual main platform, it doesn't reach any of the websites so idk which step I'm missing
its working! thanks 😄
That's great that it worked out. I'm glad I could help!
Hello, I'm trying to login to SE.live on Mac but I can't get past the login screen. Please help.
use another browser as default
I also have this problem if you've found a fix? 🥲
I've tryed Google, Brave and Safari.
I couldn’t reapply for the 6 days but worked right away when I could
Brave is a known issue, if Chrome isn't working try a private window; otherwise you'll need a ticket.
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
guys how do i find free transitions
im trying to use a transition but it keeps glitching, it flashes the next scene for a moment, then it goes there already, or sometimes the transition gets stuck mid animation, or sometimes the transition goes to a completely different scene and then after a long ass time it goes to what it has to, and like, basically a stinger i downloaded is simply not working at all
and i wanna check if its the same with other stingers too, but almost most of the stingers are trash and idk what to do anymore
thanks for the info.
Who do i reach out to about sending proof of completing the guidelines for my latest sponsorship to ensure i get paid. I have already sent out 4-5 emails to support and not getting a direct answer. This is the 3rd month in a row support has told me nothing. Thanks in advance
hey folks. trying to get stream elements youtube dock to work in obs and its just not working.. i've set up obs with my youtube stream key i've set up multi stream with twitch as well. multichat shows my youtube and my twitch chats but the youtube chat dock just says could not find live video on your youtube page.
stream is set to public
i've logged out and in again to see if that worked and nada.
That’s ok.
Did SE have issues today? I got 40 new subs today, however the summary email says 4.
has anyone else had an issue with tiktok live saying your account is suspended but you can still go live from your phone or tiktok live app? its only in obs.
honestly no, I just reverted back to the rmt plugin for now because I needed to multistream. I hope to find the missing step
My S.E Pay is showing an error message whenever I attempt to withdraw twitch stream tips, can anyone help?
im missing my multistreaming dock and i cant find it in se settings
@crimson cedar ⤵️
StreamElements menu, on top of OBS > Logout > Login
Anyone else have an issue when moderating someone elses streamelements dashboard that it won't load the widgets gallery?
Can someone please tell me how to fix this? I've been trying to import alerts from streamlabs for too long, and this keeps happening. i can't find the extension i used to use to import my overlays, and this is becoming far too tedious.
Hey Folks I got i minor problem. My Timers are not working at all? I redid them a couple times kicked the bit out and remolded him again. Relogged on SE and die the API new. Still timers are not working. Did you guys got any solution for that? Thanks Ben
I had this last week. Had to wait 6 days before I could reapply.
it doesnt work for me too
sad times.
also tiktok multistream stopped working for like.. 5 days now
i cant lie, the whole se live plugin has been wonky for me since i reinstalled it. last time it was nice and smooth. very odd.
my elements/alerts have stopped working... they were working up until a few hours ago, and they work if i open the browser url in chrome
Hi Guys,
it is possible with StreamElements to add a new stream from LinkedIn and add also a chat for it ?
anyone know why i get this issue when loading up OBS? it happened out of nowhere
No as we do not have any integration for it.
ok thank you
Were you able to go live from your phone? Because nowhere on my TikTok does it say I'm banned. So strange.
Yep I could stream from the app and TikTok studio. It’s weird how everyone is experiencing this now.
Yeah definitely....I'm just glad it's not just me lol
I'm assuming something bugged with the new updates. Either way, hopefully it's fixed soon!
buenas tardes insta se,live pero no me sale en mi obs solo me pide iniciar sesion sin titer y trovo
Who do i reach out to about sending proof of completing the guidelines for my latest sponsorship to ensure i get paid. I have already sent out 4-5 emails to support and not getting a direct answer. This is the 3rd month in a row support has told me nothing. Thanks in advance
If you've been emailing support that is the correct way. It's that or a support ticket here but they go to the same place.
Ok forget that, it acctpeted me the other day and now i come back and its says I can't again
its kicked me off it again
@compact notch I really think you have something wrong with the plugin, its kicking everyone off tiktok and now even afrter approving it kicked me right off again
@vocal dirge this is the first time it's happened to me. I had streamed no problem last week with it. Just started the last 2 days.
its been going on now for a eek and a half, it accpeted me no problem the other day and now i stream to today boom. tiktok studio is awful. i can't use my facecam right now as can't virtual cam so i'm stuck with a messy looking stream.
and se don't help. its down to tiktok. but everyone seems to be getting kicked off it. i'm wondering if they blocked se as a whole. i can stream on phone and tiktok studio.
I’m on my starting screen. What the hell TikTok
TikTok studio sucks lol
have you been using any music?
only copyright free music
I have been using copyright free music too, so I was thinking that it could be it..
maybe, but still wouldn't explain how i got kicked off se before i even went live
How do I share an overlay Iv made to someone?
ok thank you
I joined because I'm also having the same issue. it's been about 4 days 🥲
tiktok support is rubbish.
Hey People, Im stream for over 1 year on TikTok and now i want to Multi stream on Twitch also. Streamelents say im not eligible to stream on TikTok, but im 100% eligible to stream there. how can i fix this? 🙂
does anyone know how to fix this?
a ton of us are currently having this problem. i've streaming for a year on tiktok and now can't, can you stream via the app and or tiktok studio?
I think so, i streamed bevor 2H and now TikTok studio say noting diffrend. I dont start a Multi stream, it is my first work with OBS and Streamelemts
so first time with mulitstream? weird. yeah not sure why its breaking for everyone.
Yes, this Error pop up when i was trying to connect with TikTok
its the say error i'm getting to.
Maybe i try Vertikal bevor i get banned by TikTok for using Streamelents
shouldn't be banned using SE since they were meant to be working with them.
Do you thing i should try to go live and ignore what SE says? there is connection between SE and TikTok
it won't stream to tiktok on obs if it says this. have you gone to the apply section and told you if you are approved?
Anyone familiar with the Youtube API Error? I've been trying to multi stream but youtube has been giving me issues. If I logout/Log back in and Toggle Youtube on the multi stream it'll work for 1 stream but then I have to repeat the process every stream
it seems like SE multistream is just crashing all over
Anyone having trouble with the se TikTok multistream, disconnect and reconnect each time you open obs. This has been the work around for me to go live on TikTok.
i want to use stream elements to make a custom chat from scratch with badges emojis what platform there watching on and much more how can I do this
Don't post the same question in multiple places.
#dev-chat would be the best place to ask.
ok thx
Hello, I got streamelements and was testing it yesterday and it worked fine setting up my "Multi-Streaming" tab, selecting both Twitch and Youtube. Today, though, I launch SE Live and ther Multi Streaming tab is nowhere to be found?? How do I get it back? The only tabs on the bottom right are "Scene Transitions" and "Controls"
make sure youre signed in and if you are go to the se live drop down on top in the file bar and then go to docks
Handled.
I cannot delete this second twitch multistream tab its greyed out and isnt letting me aaaaa is there something im doing wrong? I wiped it and did a clean reinstall and I am still having issues
now its vertical???
I do have the same for my primary source that I stream to, in my case YouTube.
but for me I does not have any negative effects, so I just ignore it / don't enable one of the the duplicates
so i have to use 3 differnt alert overlays and put all thoes in obs or is there a link for all in one? i have to put in obs to show all my alerts? i tested with just one but dont work..kick,tiwtch,youtube im talking about? anyone know or what
how to do multi stream? i logged into and authenticated yt and twitch, but it just doesnt seem to work?
Hello, I recently updated both windows and SELive/OBS and now OBS cannot capture my audio other than my microphone
I do use Voicemeeter to seperate audio tracks, but none of the settings for it have changed since I updated OBS and Windows
I can use the "Application Audio Capture" and it works fine, but setting the default audio devices within OBSs' settings does not work.
Any ideas at all as to why its doing this?
I would check with OBS and see if they know.
@weary rampart ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
Since I downloaded SE.Live and connected it with OBS, some of the docks randomly turn black. I have to tab out of the game or click on OBS for them to go back to normal. What could be causing this, and how can I fix it?
it was Voicemeeter, it corrupted or something. I switched to the Steelseries Gaming Audio software, seems to be working just as good if not better than before. The program is very simplistic but functional
Just updated SE LIVE and got this now:
buona serara ragazzi, ho un problema con il plugin di streamelement , praticamente avendo gia obs (configurato) provo ad accedere nell'apertura del programma ma l'accesso non viene eseguito e se continuo senza farlo mi ritrovo io mio account twitch già con accesso fatto, ma non vedo la multi chat e tutto cio che cerne il plugin... che qualcuno possa salvarmi... grazie in anticipo
continue
how do i answer these questions for SE PAY if i dont have theese?
Hello, I am unsure if anyone else is having this problem. When I am sorting out my alerts and looking to position them in the right place on obs, when emulating for the alert animation to show on SE and OBS I am getting no visuals at all. Is this a common Problem or is there a fix for this?
Hello everyone. I am getting this popup when trying to make any changes to my media request: Field "youtube streamGeoLocation" is invalid. Please help
im having issues with shoutouts for twitch
why does the emote combo only show a message after its broken?
When else would it send a message?
There aren't really any instructions on how to use the FontAwesome Brand logos for the SocialMedia ROTATION WIDGET..It seemed pretty self explanatory until I tried Tiktok and Kick, where it doesn't show any logo..While for Youtube and Twitch just typing in the brand name displays the logo..anyone else have this issue?
When 5, 10, 20 etc are typed in?
What setting defines that? Cooldown? I think I understand
heya guys, prob been asked here but any chance we can get progress on TikTok creator camp using OBS+Stream elements. Flares are great to attract more people, but with OBS and Stream Elements seems like I dont get progress nor am I able to activate these Tiktok flares
It would require them to give us API access which isn't very likely considering there's other stuff people want as well.
But not possible until then.
im completely new to se.live and was wonderin why there is no multichat dock under streamelements>se.live docks. am i missing something?
Hi, first of all, wanna thank you guys for making such a great tool to help make streaming just that little bit better! i've been trying to setup a stream for my youtube channel and wanting to get the chat to appear on the stream itself, but it seems to not want to work.
i watched multiple tutorials and this should be working, but it doesn't show up and i can't seem to figure out why... i should be connected properly via my account, alerts seem to pop up, even on stream, it's only the chat that isn't working right now, i would really appreciate the help!! thanks in advance!!
( ^-^)
Are you in public and live streams?
Unlisted/private won't work.
My encorder failed ever since I updated OBS. It looks like Streamelements has to update the encorders? I dunno. Can someone help me? I've uploading the obs log to chatgpt and it gave me this
Ooh, i see, i was testing it out on unlisted, but i saw some tutorials, where people managed to get it to show up in the overlay editor/preview, which wasn't the case for me, but is it purely because maybe, they were also streaming it at the time?
i just assumed i did something wrong
That would indeed be the issue and we can only assume that was the case for them.
i see! alright!! i shall test it out once more!! Thanks for the info!! let's hope it works!!
It wont let me rename streams and idk where the rename stream screen is
may have found it so srry if wrong channel im new
hey I just updated obs so I have to log in again in SE, and it gets stuck on this screen logging in infinitely. what should I do?
Hi ! I'm trying to use Stream elements multi stream and the canvas I've made for tiktok is not the one showing up on there. It has nothing to do. The screen gets stretched, no elements are showing up only the gameplay
And It's the only canva I have set up so I can confirm it's the canvas selected
What do I have to do to send a ticket? I can't write in that specific channel - it has to do with tiktok onboarding
hello community hope you had a happy halloween, i go live but on tiktok im not live ..is it not instant a few minutes
Same any fix?
Does anyone have a fix for having to delete my tiktok and re adding everytime i try to start up stream?
Hello
Can anyone help pls?
Chat not working but I see the box
somehow my latest cheers and Donations cant be displayed followers and subscribers seem to work though anyone able to help?
hello
i got an issue i try to add a second tik tok account on stream element but its impossible
i tried to disconnect from my first acount and everytime i tried to login as my second account its keep me login my first one
do any one faced this issue before ? thanks
damn this server kinda ded
i can go live on tiktok normally but can't use SE.Live, can anyone help?
Is your stream Live AND Public?
Channel name? No links.
yep
Delete the chat box from the overlay. Save the overlay. Log out of the website. Log back in. Add the chat box to the overlay. Save the overlay. Delete the overlay from OBS and re-add it.
If that doesn't work, you'l lprobably need a ticket.
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
why do you need my channel name and what kind of links do you even want?
You said you were having an issue, I can fix it but I need your channel name. I said NO links, because if you post a link to your channel the bot will delete it.
aaah
well its in my bio
like subs and follows are being shown but bits and tips not
Sorry. Unless you've got a time machine, that content is unavailable.
Channel linked in your profile doesn't exist.
oop mybad forgot to update that
there should work now
here more context in the chat you see someone gave 30 bits and yet stream elements shows "No Data"
i didnt even get a notification for it
also my channel name if Floofy_Sammy
The backend has been updated. Logout of the website and log back in. Events should show up from now on, but missed ones will remain missed.
Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).
still says no data
is that supposed to say that?
Are you streaming right now and have new data coming in?
i logged out of the website and back in
nope
Events should show up from now on, but missed ones will remain missed.
but how can i test that it works now?
emulation worked before but when someone actually donated something it didnt show up
Stream and have the event happen
Hello guys, new to the server but wondering if anybody would be able to help me with an issue I have been having? I have recently become affiliate on Twitch but since doing so my Stream Element Overlays ( which I love ) have not been updating followers or subscribers that I have had? the animation for followers works but nothing more. When I check the website it is is still showing as the followers before my affiliate was put through. Sorry if this message is long or in the wrong place
Channel name? No links.
My bad, its Reger808
Your missed events will stay missed, but new ones should show up starting now. Can you log out of the website and log back in?
Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).
but what when it still doesnt work?
I have logged out and back in, does this mean that the overlays I use will not show the subscribers I have at all until I get my next one? ( as its missing 70 something
Correct, it only updates when events happen. The grand totals should be good, but all the rest will have to wait.
Did you stream?
no net yet but im asking in advnace bc it will take a while until someone uses bits in some time
Okay, I will check with my next stream, thank you !
If you haven't streamed, you don't know it doesn't work. Streaming and having someone trigger the event is literally the only way to verify it works.
i know but im asking in advance in case it doesnt work
so i know what to do if it doesnt work when someone sends bits
That only happens if you are logged in with the wrong account somewhere.
and occasionally with a name change.
Im having some issues with Streamelements docks currently. Its continuously saying that "you need to be logged in, and you if you have logged in recently log out and log back in" which ive done like 7 times and isn't fixing the issue, restarted the device, updated OBS and reinstalled the SE Live plugin, tried refreshing the docks, and no dice.
alguem pode me ajudar configurei tudo ja do alerta subs, e não chega quando alguem se inscreve
Hi there, I’m having an issue with my Alerts not showing up in stream. They work when I emulate the alert, but not when someone actually follows/subscribes on twitch.
is it possible to reset streamelements chat stats for my channel? it counted the messages I sent while testing and I want them removed, I was already ignored on the loyalty thing and I tried resetting it but it doesn't seem to have anything to do with chat stats
Did you find out how?
I have the same problem!
Have you found a solution?
Looking for help for the multi-stream plugin, not sponsorship stuff. Having issues with multi-chat and youtube
any direction would be appreciated
Same problem
This doesn't work?
I tried it 5 mins ago I set some hotkeys to my main canvas and when I switch scenes it only applies to the main not the secondary canvas
Lol my bad
I got it working now
well, now i dont even know how this happened. Now I cant conect to twitch
The issues with my multi-stream dock. It was working fine but I updated both OBS and SE Live now this has happened? I have logged out and logged back in numerous times but nothing changes? Any ideas?
Hey StreamElements team! 👋
I’m a creator developing custom animated widgets for streamers under the LoKyo brand.
I’ve seen other creators use “one-click import” links that automatically duplicate overlays in users’ accounts.
Could you please tell me how to enable or get access to this overlay template / import feature for my widgets?
Thanks a lot for your time!
Not possible.
That's no longer given out and recommended to be done via Elements rather than the legacy system.
However you can use this with the warning it's something done by a community member and not SE. https://seapi.c4ldas.com.br/
Thanks a lot 🙏
Really appreciate your help and the clarification — I’ll look into the community solution you mentioned.
Have a great day and keep up the awesome work with SE!
Unfortunately, it does not work correctly and is not safe enough. Are there other alternatives?
Hi, I'm the guy who created that page.
This is SE limitation, my application just try to install the overlay on the logged account. The "Uh-oh... Overlay does not exist" comes internally from SE side. I've just tried to install on Youtube and saw the error.
The other alternative is using Elements, but it is a completely different system (https://streamelements.com/dashboard/alerts-and-widgets)
You can check the documentation for that here: https://dev.streamelements.com/docs/widgets-elements-sdk
Hello, I created my alerts using Streamelement. When I emulate an event, the alert appears correctly in OBS, but there's no sound. My sound settings are correctly configured.
What could be causing the problem?
I have not! Still searching
Seems like a common issue
Bumping for visibility as I am still experiencing this issue: Im having some issues with Streamelements docks currently. Its continuously saying that "you need to be logged in, and you if you have logged in recently log out and log back in" which ive done like 7 times and isn't fixing the issue, restarted the device, updated OBS and reinstalled the SE Live plugin, tried refreshing the docks, and no dice.
Having the same issue currently where all alerts work except for the Tier 1 and Prime alert. On the website it seems to have trouble emulating the alert sometimes too...
is this maybe a Twitch API thing? Or on Streamelements side? Did you get this fixed?
i'll open support ticket otherwise
I did not get this fixed, let me know if you find a solid answer, I’ve just had to carry on without alerts. It’s weird, chat works fine so it IS connecting to Twitch. My guess is it’s something with the emotes. I wish there was a clearer system for determining what exactly triggers the alerts
yeah all my alerts work except for the Tier 1 and Prime alert. I changed nothing except for the fact my pc crashed and i restarted it during stream and afterwards ONLY the tier 1 and prime alert broke...
as if that somehow affected SE lol i have no clue if thats a coincidence or not
Ended up remaking all my alerts in a new alert box
for some reason everything works perfectly fine there 
but the old alert box just cuts the prime and tier 1 animation 0.5 seconds into the alert and nothing happens after, its not a settings issue because i changed nothing and haven't touched it in years
so must be something on the backend there i think... sadly unrelated to your issue probably oak sry
@astral walrus @mental sparrow @solar lotus Channel name? No links.
my bot is in my chat but not on my screen. I only see him idk how to fix it
Make sure the chat overlay isn't ignoring the bot username
where is this setting i cant find it any where
In your overlays, click the chat box, it's on the left near the bottom
yes it looks like this
Click the X by streamelements and it should show up
omg xD thank u
Hello ! I have a problem with the chat. I don't know why but some message send from some people dosn't show on the stream. Can someone help me ?
And some are working well
Is anyone else experiencing issues with stream elements live causing the transitions in obs scenes to be locked and unable to modify for certain scenes as well as repeating the transition?
Hello there, I'm looking for "Christian Ascencio" does he have a tag on here?
Hey! i've been experiencing an issue where my chat overlay pulls up but none of the messages sent in chat actually show up, is there a way to fix this?
well I just got an email saying he's on vacation & won't be back until the 17th so I hope I can talk to anyone here, but I haven't seen any responses from staff yet
Anyone familiar with SE Live multichat not pulling Youtube chat through on OBS?
Hey!
I’ve seen several streamers (kaicenat, stableronaldo and more) who have a !setgoal or !subgoal command that automatically updates the goal number shown on their sub goal widget.
Right now, I’m using a label that shows the current sub count like {count}, and then I’ve manually added /250 for my goal. But I’ve noticed that some streamers can change that goal live — for example, if a mod types !setgoal 300, the widget updates from /250 to /300 automatically.
I’ve looked into the streamers commands and they are using something like ${count subgoal ${1}}, so I’m guessing that’s part of it.
Could anyone please explain how I can set this up, so that my mods can change the sub goal number (e.g. 250 → 300) without me having to edit it manually in the overlay editor (like this !setgoal 300) Thanks a lot!
Is your stream live and public?
I've uninstalled and reinstalled multiple times to try and fix issues with SELive. I've had the transitions locked and unable to modify on two of my scenes, I've had the transition double play, I've had OBS crash, and even when I close obs correctly every time I open it gives me the error it wasnt closed correctly and to run in safe mode every time. Could I please get some assistance to address and fix these issues?
Yep, tried it a few times now, kick and twitch work fine, but even in the YT tab, nothing.
Hello, Im new here. I wanted to know if there is a way to put my info in premade overlays? I've tried to change it but it doesn't show up.
Hiyaa!! Is this where i go to get assistance with a widget through StreamElements? It was purchased off Etsy but im having issues with the integration to OBS. Thanks!
hello can i get help on why its not showing on my stream it should take 2 seconds please
like the new followers and stuff
Is there anyway I can sync the toggle of a source between the regular obs and the canvas?
My channel name : athemosvt.
I've tried everything; I can see the alert, but there's no sound coming from OBS for the Streamelements link. Yet the sound is fine on my end. So I used Mix it Up to create my alert.
Is there no sound on your end or is there no sound on stream as well?
I'm trying to stream to youtube horizontally and vertically. It worked twice but kept only showing one or the other? Any suggestions? Also, every time I try to load OBS back up and stream horizontally and vertically, It changes my output to custom.
On the Stream Elements website, sometimes I get the sound and sometimes I don't. If I toggle the sound on and off in the bottom right corner, it works again. But as soon as I launch the emulation, the alert appears in OBS, but no sound comes out, even though my settings are correct.
NVM I figured how to do it
Guys good morning, any idea and solution on why TikTok keeps to reject my request for StreamElements ?
I've had the same issue it was fine yesterday now I dont have access apparently
But I can stream fine through tiktok
no me sale el multistream
OBS is crashing for me each time i want to edit TikTok Canvas any ideas?
Hello guys, there is any option to make scrolling text appear once every 30 minutes, not constantly?
hey yall. Just setting up OBS studio and stream elements right now. I am trying to setup multi-stream and have everything pretty much worked out besides the tiktok chat dock. So I scanned the QR code to login from my phone but was accidentally logged into another TT account that doesn't have live access. So now I get a window that says live access required with no way to sign out or switch accounts. Any ideas?
Hi there, I'm having issues getting images to save in the alert box widget
I've changed all of the images, reloaded, etc. & when I test the alerts it's still showing both the old versions of the image and the text colour hasn't changed
nevermind I figured it out...
forgot I had set a load of alert variations...
So has anyone who lossed access to tiktok mulitstream gotten back in yet?
Had to reinstall the plugin due to a corruption and now when I click log in, the web browser loads up, but doesn't load. Is there a fix for this??
Can you help me, please? For some reason, the options in the se.live doc option are not showing up, and I can't find the options to do my live streams 🙁
How can I make alerts work not only with Twitch, but also with YouTube, Kick, and TikTok?
Does anyone know how to reset the vertical canvases? It won't let me create one now because I labeled them.
Stop spamming the discord.
I'm asking a question in 3 different chats that is not spamming
an answer would be nice instead of complaining about seeking help
@golden spear ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
I don't need help with the discord which is usually what those are for. I was looking to the "community" unsuccessfully.
but thank you
I will try
My tiktok chat doesnt actually show my chat. it just opened the actual tiktok app and lets me scroll and i dont want that. i want to be able to see my tiktok chat cause thats where more people have found me
What do these audio track correspond to? Wish they had labels 😄
Hmm that doesnt seem to be it, I tried all options and only my mic works, im just trying to exclude my music
Assuming you're doing twitch: 1 is what stream hears. 2 is what VOD has.
Yeah Twitch and YouTube, Twitch works fine but YouTube only hears the mic
does someone know if it's a known issue that multi stream doesnt work when youtube is the primary? Even with overwritten settings to comply with limited bitrates / encoders for the other platforms?
Anyone managed to get back to streaming on TikTok with the plugin yet? Still can’t.
my suspension ended and I got access back, did one stream and suspended again. Tiktok has been closing my tickets like crazy and just gives me bot responses
In my discord server I have followed #announcements in my server so it send the messages automaticly but I have a moderation bot on my server that delete these messages because they have a link in it and I can't desactivate the link filter, the only things I saw was to allow one user to do it but since I follow #announcements I don't have a proper user to mention in order to stop that conflict. (It has conflict with nightbot)
why my stream is a black screen but ive the sound
@silk fable post logs (file > log files > upload current log)
if you restarted obs-studio after this streaming attempt, upload the previous log instead
That’s annoying. I honesty think it’s sometime to do with SE and TikTok.
Could anyone let me know if there is a browser app link to display StreamElements Multi-Chat dock in my stream. This would be a very useful feature
I've been getting this popup every time I open up OBS and this has been going on for months now. This has something to do with the SE.Live plugin, since it's the only plugin I have installed right now. Any way to fix this?
I’m trying to set up custom variation alerts for my Kick streams, but every time I try, this pops up. Has anyone else run into this issue, and if so, how did you fix it?
@primal frost ⤵️
To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.
Please, Can someone tell me what search term to look up to find out why my stream elements is not logging via my OBS? I just installed it today and was in stream elements prior to logging in on the obs.
Did anyone figure out how to fix SE.live beta plugin no longer working on Mac??
Activity feed and Media Request are completely blank
Fixed it - log out and back into Stream Elements
inside of OBS
I opened a ticket with regards to this. If you have more then 1 of the streamelements docks open this error occurs. If you close all but 1 restart OBS it will give you the error one last time then load normally from that point on. They are working in it
Oh, it did fix it, for now at least. Thank you. That is all
already put in a ticket for this but i updated SE Live and now i dont have Stream Elements as an option in the top left anymore? if anyone knows a fix id appreciate the help, i use SE activity feed for streams so i need this fixed asap!
pic is what it looks like now vs before update
Trying to fix Se.Live, it seems like everything is bugged, all the docks come up black. All the SE docks are doubled. Uninstalled Se.live and reinstalled OBS then reinstalled Se.Live. How do I fix this?
hola no me puedo conectar a ninguna de mis canales desde la aplicación par hacer multi stream, en el momento que me redirige al Google para enlazar, no termina de cargar
Does anybody know what the discord bot Sapphire is if so If so, I'm trying to make it to where one channel can be. Only sent a certain link and that is a finished Google forms link
One message removed from a suspended account.
my timers havent been working for some time now. i changed the intervals to 1 minute 1 line and it works. switched it back to a more suitable time/line and nothing. Can anyone please advise
I am multistreaming with youtube, youtube shorts, tiktok and twitch and they all are working except for twitch. Twitch chat works as if live but the video doesnt load. Has anyone had this issue?
The video download was cancelled. Please try again. (Error #1000)
Im getting started at streaming, and pretend to stream on "kick". I'd like to make a chat overlay but the "stream tools" button isn't appearing for me, can someone help?
Kick does not have chat overlay yet.
