community-helpdesk

[pallid dagger]

Updating this, but found that for some reason these sources are marked as 'inactive' in the Audio Mixer, but they will still activate on the stream preview. Sound Alerts cannot be heard by me or chat, but the alert notification does appear.

Tangia I cannot hear, but others can. I have checked monitor outputs and both are set to Monitor and Output.

Added: Mix it Up works fine! It appears to possibly be a browser source thing since its affection just sound alerts and tangia?

[dry sun]

Within the StreamElements Elements designer, is there a way to hide the "You are currently in Development mode" message? I don't know why it is persistently shown.

[rain tendon]

Hello Helpdesk, I have an issue where when I multistream all services work except Kick but I cannot remove it to set it up again (delete is greyed out). I've tried going to Kick and removing SE from there to re-auth but hasn't worked.

[hardy cypress]

If I had access approved but nothing is streaming to tiktok from OBS via livestream what should I troubleshoot?

FRIENDLY BUMP

[hardy cypress]

hello ;0

[pallid tree]

hello guys i cant connect my obs with selive someone have an fix?

[quiet venture]

You doing 1440 Dan

If so, kick doesn’t do 1440, I had the same issue, you have to make a 1080 canvas specifically for it @rain tendon

[rain tendon]

Ah that could be it, I managed to go live there once but it’s possible settings could have been different then as I was just testing my first stream there.

Will give a new canvas a try brother 👍

[tiny atlas]

So question. If I have 3 viewers every stream will o earn the 3 average viewers?

[inner valley]

Hi helpdesk - I've been receiving this error when attempting to login to any service via SE.Live:

[zealous moth]

Hello
I need help with my chat overlay on youtube, i followed a turtorial on YT and it pops up on OBS when i past in the link, but it does not show the chat... Any recomendations for what i should do?

[fervent moss]

how do i run ads? nad how do they work

[exotic umbra]

my dashboard is saying the bot is banned, but it is not. Anyone know how to fix th is?

[exotic umbra]

so I need to crate a ticket?

[hardy cypress]

please stuill need help

[hardy cypress]

helo

hi

pls help

[weary mauve]

is there a known issue for why i cant import my alertbox from streamlabs desktop to obs?

[night elm]

How do I reconnect my account to streamelements for it to chat through my account, I changed my token

[fluid atlas]

Hi I've been using se.live plugin to stream to youtube with a vertical and horizontal canvas but the vertical ones are just becoming additional live videos instead of becoming live shorts. is there a setting or a different rmtp that I should be entering for the vertical stream?

[simple field]

can anyone help me. se gives black screen on valo capture

[thin dagger]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[stone cave]

When signed in to streamelements, when i close obs, I am getting crashes (libcef) on closing OBS. This does not happen in normal or safe mode when signed out, indicating it is directly related to only Streamelements . ive tried default, beta, and stable. Stable doesn't have the multistream stuff it seems (requires 25+). How can I troubleshoot from here?

[maiden pollen]

Can someone help me make the labels for the {name} not transparent ?

[smoky swift]

Apparently they know about the bug and are working on it. Lets hope its fixed with the next update

[brittle thistle]

Does anyone know if its possible to have a intergrated chat box (Twitch & Kick) ?

[obsidian fog]

Not natively within SE no.

[worthy python]

HElp.. SE.LIVE DOCK wont display

[frank yarrow]

i am literally not using one.. XD every protection is diabled, and no vps, no nothing. and it still gives me this

ive been tryna do this for a while, and am out of ideas. would appreciate some help

[pine kiln]

I don't know how to set up a goal widget for my sponsored game I added all the links to my twitch but it says o progress for the goal widget

[subtle drift]

Hello, would anyone know if it's possible to combine my event ticker and alerts from Twitch, Kick and YouTube together into one browser source? I have a custom ticker that also shows alerts and currently the only way to do that in SE is to have 3 separate browser sources.

[limpid bluff]

Are you using brave as your browser?

[limpid bluff]

I do not believe so but you can ask in #dev-chat if anyone has done it.

[frank yarrow]

no, Firefox,

i also tried Hola, Chrome, and Kiwi

all got the same thing

[limpid bluff]

Try a private window and if that doesn't work submit a ticket. Not sure what page that is on.

[thin dagger]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[frank yarrow]

i tried a private window on firefox, didnt work

i have a ticket open but i dont got a streamelements account so idrk what to put lol

[limpid bluff]

If you're using the plugin or the website you have an account.

[frank yarrow]

oh i just saw it, yes. i put the ticket, now to wait ig..

[drifting socket]

Good evening, for a day now, the Tiktok streaming tab has been showing that my account is suspended or banned and that the stream can't start.
Checking directly from Tiktok, I don't have any bans in my records, and my reputation seems excellent. I assume it's an SE issue. Can you help me?

[willow patio]

Is there a way to transfer my scenes, transitions etc from the aitum vertical to a vertical canvas in SE Live?

[fleet grove]

https://gyazo.com/b74603997f008568d3ffb0b4d9e63dd0

trying to use OBS instead of streamlabs, on a new twitch acc, anyone know how to fix this?

I merged the new twitch to OBS

nvm it's working

[rare estuary]

hello everyone and a good evening to you all. i have actually multiple issues. my activity feed does not update and not only in obs but also on the stream elements website (yes i have tried everything the help page tells you) any ideas ? i really did try logging out and in, moding stream elements again, parting and joining and other tom foolery. i also get an error that obs did not exit properly and if it wants to run safe mode. after every time i close it.

[limpid bluff]

Channel name? No links.

[fresh scarab]

How can I uninstall the plugin from OBS? I was trying to use the Uninstaller, but it just close after few seconds without completing.

[rare estuary]

@pdashadee

it all seemed to stop working after or around the time i hit affiliate too

[thin dagger]

@rare estuary ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[rare estuary]

i already tried reloging >_<

[limpid bluff]

Did you try it after I refreshed all the backend connections? 🙂

[rare estuary]

yes

i can try again

[limpid bluff]

You relogged in the last 2 minutes?

[rare estuary]

twice just for a good measure

[limpid bluff]

It should start working next stream. Unfortunately all the missed events will remain missed.

[rare estuary]

okay hopefully it does....

thank you for the help i appreciate it

[delicate thunder]

Question about the multi streaming? How do I get it to stop showing 2 for Twitch that are both enabled?

[limpid bluff]

If you have Twitch connected via OBS you don't need to add it via the multi streaming plugin.

[delicate thunder]

That's the problem it added it by itself and shows there is 2 for Twitch and 2 for YouTube and it won't let me remove any of them.

[limpid bluff]

The one at the very top you can never remove; but you should be able to remove the second Twitch one. Do you get an error or anything?

[delicate thunder]

This is what I got the first time I connected to StreamElements and it won't let me delete any of them.

As soon as I connected my Twitch and YouTube with StreamElements it populated that on its own.

[limpid bluff]

Yea, the obs settings one you can't delete. I would leave the second Twitch one disabled, but you should be able to remove it. Submit a ticket so the devs are aware.

[thin dagger]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[delicate thunder]

Yeah I expected the double YouTube because of the multiple canvases for that but the double Twitch I have no idea why it did that.

[west nebula]

if i have my youtube connected via obs do i need to log in it with the plugin also?

[cloud fern]

Anybody else run into an issue with obs not capturing green or yellow? it turns those colors to black and can't find helpful videos

[dull copper]

Hello everyone. Am I crazy or there is no easy way to share widgets? I mean, there is no share button, no tutorial to export or whatsoever...

[willow patio]

Anybody have any ideas/suggestions?

[cyan bramble]

Can someone help me with this issue I’m trying to connect my TikTok to se live to multi stream but TikTok is saying I’m not eligible even though I’m over 18, have over 1k followers, and don’t have an violations

[hallow veldt]

For the countdown widget is there a way to reset it without deleting it? I was testing the countdown message font and once the timer is "finished" it just stays finished even after setting a new time

[drifting socket]

@cyan bramble im still have that issue

[wind ingot]

I think that's an issue by TikTok.. I've bene trying for days to obtain the permission, but everytime It gives me different problems and I can't have the permission... I don't know what to do honestly

[near sapphire]

How do I filter it out in multichat?

[drifting socket]

In facts, today i’ve tried the tiktok live studio app, and the stream works properly, soo i think there is an issue with SE

[muted zodiac]

hey ! for some reason obs isn't picking up audio from my alerts like when somebody follows me or donates and i cant figure out why. i can hear it fine but my chat can't. i'd open a ticket but the channel is empty for me for some reason

[wind ingot]

Can I ask you which link I have to fill in? I'm desperate ahaha

[main basalt]

is it possible to remove the stream elements addon stuff?

[wooden knot]

If you mean uninstalling the plugin, then yes

[main basalt]

i figured that out already thanks tho

im a genius

[wide helm]

Hoi Hoi

[tiny mirage]

Anyone tried using a widget value in raffles for instance? Storing a # from a widgets logic and then using a custom command like !dostuff which would then do !raffle <widget value>

[rain flame]

Does anyone know what criteria are used to classify someone as a 'regular user' ?

[main basalt]

people who show up to your chat almost every stream and stay for most of the stream i think

@rain flame

[rain flame]

Sure, that's what I think, what I don't know is if they classify it based on watchtime, accumulated points, messages, etc.

[main basalt]

imo i wouldnt use that for regulars cus what if someone from like 2 years ago says a slur or something and doesnt get modded

auto modded*

[rain flame]

I agree, but, back to the same thing, how can someone who hasn't spoken in two years still be considered a regular user? On what basis?

[main basalt]

idk lol

[raw crypt]

It is a manual role, you set it as your own discretion. So you can add specific users into that role.

The same applies for "super moderator" role

[rain flame]

oooh okay i got u

thank u

[static bough]

I need help with shoutout command

Is this where I ask help for Streamelements commands?

[burnt kelp]

im having trouble only with twitch, the kb / s on the obs go to 0 and stay there and the stream dies on twitch but keeps going on tiktok

sometimes in like 20 minutes of stream, sometimes more

[thin dagger]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[modest robin]

All streamelements overlays doesnt work for me. Same for everyone?

[woeful ocean]

Regarding the !permit command, the docs page for it says the default permit duration can be configured in the link protection filter settings, but I don't see an option for it, am I blind or has this changed and just not been updated in the doc? (it says the doc was updated on 24th July though)

[obsidian fog]

I see that it does mention something nonexistent but the docs do mention you can also optionally add a number in seconds to allow them.

Will pass along though.

[woeful ocean]

I was hoping to be able to change the default time rather than needing to add the seconds every time for the permit, do you know if changing the default time has moved? or if it has been completely removed and there's no way to change it?

thank you ::)

[obsidian fog]

There never was anything to my knowledge and this is just changed docs with nothing for users to modify yet.

[woeful ocean]

oh ok. Hopefully it means something is coming

[gaunt dune]

looks like media request is broken at the moment. from the dashboard, i can only see this and the public media request page is blank

[gaunt wolf]

Hi! I have a big problem, I provide overlays to my clients in the form of 'https://streamelements.com/dashboard/overlays/share/...", but strangely, sharing overlays with links hasn't been working for the past few hours. I don't know why, and it's really worrying (it could destroy my entire business). Am I the only one having this problem?

[celest quiver]

Hello!
I'm trying to use the se.live multistream plugin, however even after linking my scenes between my vertical canvas and my default canvas, the automatic switching isn't happening, does anyone have any idea why?
I also can't seem to rename one of the scenes, not really sure why, I press the rename button, enter a name, but after pressing Enter to confirm, it simply does not change the name
I'd also need help with adding tiktok to my multistream plugin, it asks me for screenshots to confirm I'm the account holder (of my twitch account) but provides no templates for what screenshots they want, has anyone successfully gone through with that? And if so, what did you send?
Thanks!

[obsidian fog]

not possible.

[plush stratus]

Why I dont hear sound when i emulate for example subscriber or tip

[glass moon]

Trying to set up the store redemtions which works fine on the actual website for overaly but when i copy it into my obs the redemtions are barely in the box i make for it and no amtter how big i make the box for the alert in my obs its still the same, anyone know a fix?

[smoky swift]

I had many issues with this plugin. Please do not create your vertical scenes in SE canvas because it will one day randomly delete them. Also, the linking should work if its linked to the correct horizontal scene. I would need to see what you are working with exactly. But yeah the rename. Had that bug too. Is it by chance the first scene in the stack?

[wintry aspen]

Guys i am trying to connect streamelements with my twitch and youtube but its just going to browser and not doing anything

can anyone help?

[obsidian fog]

Use chrome.

[wintry aspen]

ya thanks

[floral shale]

?

media request didnt work

[dark hinge]

Hello Im running SE.Live Beta on my M1 Mac. Theres alot of bugs in the platform, but most of all i cant close OBS when stream elements plugin is active. is anyone else having this issue?

[verbal mountain]

Does anyone know why when trying to create an account on sepay, this error occurs? Im trying for 2 hours

[thin dagger]

@verbal mountain ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[floral stag]

does anyone else have the issue where the vertical canvas wont save the same recording settings as main obs? it keeps unchecking it everytime.

If i record through the vertical canvas its worse quality

[autumn bane]

Has anyone had challenges using the multi stream on SE Live? I can easily stream to two sources, but when I try to add a third source it either doesn't work, or it kills one of the other sources. I have Ryzen 3700x, 64GB Mem, and a RTX 3700. I stream at 6000 Bitrate, low latency.

[craggy veldt]

How to delete the multi streaming profiles. The delete option is greyed out

[autumn bane]

Usually you have to remove them from your account on the website, that's what I've seen from their help page.

[craggy veldt]

where on the website?

[balmy rose]

Why do I keep droping frames?

my internet if up and running fine

[heady mural]

what's your upload speed? streaming at 6k would be 12k and that's 12mbs upload. so trying to add a 3rd is 18mbs. Also check to see if your pc's drivers are the mobo's specific drivers. the default windows one sucks.

[autumn bane]

Speed.

[heady mural]

if you're wired then yeah check drivers and if that's still not helping it's just the plugin being weird. it's super buggy

[limpid bluff]

https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues

Also:

[thin dagger]

Speed tests mean very little with regards to streaming and your choice of bitrate. They measure your raw upload speed to a server that's near you (likely run by your local ISP), instead of your stable upload speed to a streaming server. Your stable speed will determine the bitrate you can comfortably stream at.
https://www.speedtest.net/

The stable speed can be estimated as roughly 70-85% of the speed test result in a lot of cases, however, this is by no means a perfect estimate. In reality, it may end up being much worse if there are problems between your ISP and the streaming service.

[autumn bane]

all drivers updated, thanks for the suggestion

[gusty sun]

Guys help please

How to stream vertical+horizontal at once on Tiktok Live with the audio and video in vertical is not the same audio and video in horizontal ??!

[heady mural]

Yeah only reason I say to get the mobo one's specifically is because that actually solved some of my issues with bandwidth. windows has the worst default drivers

[autumn bane]

Yeah usually I run a stability test and it ran fine with that so I didn't think of the Lan drivers.

[heady mural]

they're seperate sources. you have to set the sources for the vertical one too. I removed the plugin from my obs due to crashes but I think there might be a setting to clone the sources from the horitontal?

[gusty sun]

Thanks for answering, but can you read my question one more time, i think you misunderstood me.

“How to stream vertical+horizontal at once on Tiktok Live with the audio and video in vertical IS NOT the same audio and video in horizontal

(VERTICAL IS COMPLETELY DIFFERENT FROM HORIZONTAL STREAM BUT THEY ARE STREAMED AT ONCE AND THERE IS A TIKTOK BUTTON TO SWITCH ON THE MODE YOU WANT WHEN YOU ARE ON MOBILE)

There is no cloning question.

NOTE: Compatibility mode is no longer working on Tiktok live Studio.

My question is that something doable with streamelements? Thanks

[smoky swift]

Not that i am aware of, i have only streamed vertical on tiktok, you could try adding another tiktok output but i do not know if it would be recognized by that button/feature.

As far as audio is concerned you would have to select the audio track for each output, but again not sure it will work.

[gusty sun]

Thanks buddy, surely there is a way, some streamers are doing it on Tiktok live it’s so cool, when you click the switch view button it’s like a completely different stream on landscape mode with different video and audio than the vertical view of the stream.

[smoky swift]

Have you tried TikTok studio app

[gusty sun]

Tiktok Live Studio? Yes a while ago compatibility mode was working like what i have explained and Tiktok removed it.

[smoky swift]

Oh they removed that? Well there is only this app or aitum that offers tiktok streaming that i am aware of

[gusty sun]

I doubt those streamers are doing it using Streamelements or Aitum, just need a confirmation

[smoky swift]

I mean i could try to add another output and see if the feature works. Just do a test stream later tonight

[scarlet ember]

Hi there, I am searching everywhere for a way to make StreamElements ChatBot response to respect line breaks. For example, I have a custom command called "!test" and the response type field has:

Test line one.
Test line two.

But the bot reply in the chat comes:

Test line one. Test line two.

Is there a way to make it so the chat respects the line break? Or maybe a way to send multiple messages (one for each line)? Any workaround? The closest I found was the command !filesay but it requires the user to have high permission so can't be trigered by any user.

[gusty sun]

Ok please test it and let me know, i really appreciate it

[smoky swift]

You got it. I hope it lets me add 2 outputs for TikTok. We will find out together

[obsidian fog]

Not possible for new lines.

[mellow summit]

Anyone have an idea as to why my SE live dual stream no longer can connect to tiktok, although it is showing the live recording signal on my multistreaming panel?

This is a recent issue i have been live multiple times with this setup and all of a sudden it no longer works

[scarlet ember]

Any workaround at all?

[smoky swift]

Are you streaming vertically on any other platform?

[obsidian fog]

No. It's something the streaming platform would need to allow.

[mellow summit]

no, horizontal on twitch and vertical only on tiktok

[smoky swift]

Hmmm haven’t run into that.

I did switch my YT to vertical for a week and my TikTok would go for 10min then stop

[scarlet ember]

I found this:

https://support.streamelements.com/hc/en-us/community/posts/16230284903058-Multi-line-responses-to-commands

Even if the platform doesn't allow multiline, we could still have a way of a command trigger multi response so we coud place each line in a different response. Is it already possible somehow?

[mellow summit]

hmm i was just about to try toggling the layout and i got an error saying that the canvas im trying to access does not exist. This could be the issue although I have no way to resolve it.

[obsidian fog]

To my knowledge it isn't.

[mellow summit]

I got this error, anyone familiar? TypeError: Cannot read properties of undefined (reading 'isSameAsNativeCanvas')

[thin dagger]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[smoky swift]

Did you set up all your vertical canvases?

[smoky swift]

I can confirm, it will only allow you to add one TikTok stream on the multistream tab. I have a few YT accounts but TKTK wont do it.

[gusty sun]

Hmm it’s weird how some Tiktok streamers able to do Dual Layout vertical+landscape stream at once with completely different content and audio in each layout.

[smoky swift]

They most likely have an old version of Tiktok Live Studio is my guess

[smoky swift]

Why not ask them?

[mellow summit]

Yes, but now I can’t even access the canvas page because the error just pops up

[south vault]

Would there be a reason why I would get an "Exceeding 6k bitrate" warning in the OBS Log Analyzer?
I stream to twitch and YT. I have the twitch settings set to 6K and an override to YT at 12K. The warning is saying I'm exceeding the 6k limit

[limpid bluff]

6k for the video output? That doesn't include your audio tracks.

[south vault]

I didn't think of the audio. I'll have to adjust for that. I guess the thing that threw me off was the fact that it was specifically referencing the 12k output exceeding 6k

[soft token]

did you find out how to fix this?

[smoky swift]

yeah thats what i thought the problem might be, So i am thinking you you had a canvas linked to a Horoz scene and then that scene got deleted, so it can not find it anymore. I would have to see your OBS to see whats going on

[craggy veldt]

anyone know how to resolve this?

Its happening with youtube

[long wyvern]

Anyone have time to talk me through how to move a gif when setting up stream alerts overlay?

[ruby token]

I installed selive and I have unclean shutdown every single time I opened OBS. is there a problem with my config or it is SElive?

[grim mountain]

Hello guys, is there a way to stream in both Layouts on Tiktok with SELive? I see it often on Tiktok that u can switch on the phone from Vertical to Horizontal. But i see no settings to do it. I just can set a Horizontal / Vertical Layout for Tiktok but can't use both. Is there a way?

[brisk ice]

does anyone have any sponsors showing

[pale shell]

I can't create a support ticket ??

[long remnant]

Hi guys, any chance anyone can help? My twitch has stopped updating my overlay with the most recent follower or sub... I have deleted and re added it back on to my OBS, the connection between twitch and own3d is correct, not sure what else im missing?

[smoky swift]

They are aware of this Shutdown Error it is SE live causing it. They are working on it.

[smoky swift]

Not using this plugin, I checked last night there is no way to do it with SE live

[smoky swift]

yes they make it very hard to create tickets

[primal prairie]

Does anyone know how to add the !vanish command?

I made it forever ago, but someone deleted it on accident 😅

[pale shell]

Normally, they're very quick to respond. And the ticket support is usually on point. I don't know why it's struggling today. That's all I'm asking.

[smoky swift]

https://support.streamelements.com/hc/en-us/requests/new

try here make sure you are signed in

[brisk kindle]

Hi all,

Im trying to multi-stream using se.live and when I start streaming most of the platforms have a red dot showing up on the left (in the multi-streaming dock). I have authorized with tiktok and such.

I normally multi stream to twitch and youtube using the multiple output plugin/dock

Or does the red mean its live? Either way, it's not showing up on TikTok.

[magic nexus]

Hi all, just wanted to check that there's no way to link/unify a !command & timer. Like if you have a !welcome command and a regularly posted welcome message on a timer, you can only copy and paste the same message in both the command and timer rather than linking them so they're always the same.

I don't know if you can make a timer as !command, so it just calls the command but it's a little weird to be posting a command on a timer, so probably won't do it that way.

[green vector]

Hello ! --- Problems with Subs total in stream elements custom widgets ---
I bought a cool custom widget but no matter how many tutorials I seek It can't change the sub total to 0, I've tried resetting session everywhere and even the Goals and Session Data but it stays at weird sub count (weird how much display different numbers too) :/ Pls help

[pulsar anchor]

From my experience I have to wait like 3-5 min after going live then check tiktok and go live after already live and it should work, if not that check and make sure its on 264 encoder as it wasn't working with it on wtv it was by default for me

[fiery storm]

Hello , can't connect my twitch account to SE after update

blank screen

and nothing happens on obs

this happens also

i cleared cookies

in hope

didn't help

[brittle tartan]

would anyone be able to tell me how to trigger a test alert on a new Element? sending a test alert in my browser doesn't send one to the browser source in my software

[limpid bluff]

Are you using Brave?

[limpid bluff]

Does it display the wrong count in the overlay when you add it to OBS?

[limpid bluff]

There is not.

[fiery storm]

yes

[limpid bluff]

Known issue with Twitch; you'll need to use a different browser.

[fiery storm]

how to make it go to different browser?

change my default?

[limpid bluff]

Yes

[fiery storm]

aight

ty

[versed warren]

Welcome 🌹

[novel raven]

My stream was running fine a week ago but I tried to record and stream at the same time on SE.Live and now my stream is laggy any advice?

[cyan sapphire]

i had to turn down my settings because the encoding kept overloading to fix that

[floral tendon]

is it possible to stream on yt with default canvas and vertical canvas? cause when i try to do it, it doesnt work. is there a diff method for it? cause i used to use a diff plugin. so thats why.

[novel raven]

Which settings if you don’t me asking I tried a bunch of different things and still laggy

[cyan sapphire]

i turned my preset down to P4 and it seemed to work

[floral tendon]

lmk cause im trying to stream with both a vertical pov and a regular pov on youtube. i was able to do it on a diff plugin but i like this one more. just wanna know how to get it to work cause its not working for me.

[pulsar anchor]

i also use brave, but idrk what yall are talking about would you mind explaining what it is im unable to do with brave as my browser plz and thank you

[green vector]

it does... the IRL of the streamelements overlay right?

[wanton tartan]

Is there any way, through API or otherwise, to get all loyalty points exported? (The search on the leaderboard is terrible as it doesn't even find users that are right there on top 25, and I would like to properly search through the all-time records of watch time)

[mental zealot]

did u solve the problem?

[fiery storm]

yh

worked

[chilly ore]

I am a IRL streamer. I need to toggle different platforms depending on what I am doing (example no driving on TikTok) Can SE Live be controlled through streamer bot or some other method to do this? Not easy to "toggle" them on

[obsidian fog]

No.

It's all handled via the UI.

[gritty timber]

Hi, someon knows how to verify bank account fo SE.pay when it says its not in my name but it is...? 😄

[wide forge]

Could someone help me set up the multistream plugin correctly, I did everything 1 to 1 like in the whole tutorial but it doesn't work (OBS)

[strong remnant]

guys, how the hell do i turn off streamelements follower notifications in the twitch chat? i tried to mute it didnt help...

[obsidian fog]

Disable this https://streamelements.com/dashboard/bot/modules/chatalerts/follow

[strong remnant]

oh my god thank you

[slender notch]

Hey, do im trying to get the Module "Raid event" to say thank you the the "user" who raided, link to their twitch and list what game they played last! the !so command is:

Check out ${1}, they are playing ${game${1}} at htts ://twitch,tv/${1}
(link format being messed up on purpose because bot clapped me)
But from all the testing i have done i cant use the same lines of code.

can i get any help with this? Is there an example for this i havent found maybe?

[slender notch]

would this work?

{user} just raided in with their cuties! Go check them out at (insert twitch link here)/{user.name} where they were playing {game {user}} !

[strong remnant]

do you know maybe if there is a way to show in obs ONLY streamlabs bot chat messages?

[fleet river]

hi there, this discord is not letting me type in "submit support ticket"

i have also tried emailing twice with no response, regarding a payment that was cancelled.

[weak holly]

I had a small question. If I choose the "Use same settings as OBS", I shouldn't fill out the "Advanced" section, correct?

[frank fjord]

do anyone know what i should put in that?

[frank fjord]

i want to stream on twitch and tiktok

[karmic frigate]

My Altert doesnt have a sound i connected with streamelements somebody can help me out pls?

[karmic frigate]

iam not sure bcs i never streamed on 2 platforms but i think u can do multistream with streamelements feature on obs i saw this here

[karmic frigate]

should we talk on discord can u help me out with my problem too?

[frank fjord]

idk for your problem cause i've put my alerts on twitch x)

[karmic frigate]

download se.live i think it helps your issue try it

on streamelements

[frank fjord]

it's already downloaded

[karmic frigate]

it helped?

[frank fjord]

nope

so delete it to stream only on twitch x)

[quartz ingot]

okok so im trying to make a command that sends a message and triggers an alert
currently it triggers the alert via a stream store redemption, but instead of sending the message {a ${random.pick} message), it says that the reward was redeemed
how do I get around this

[limpid bluff]

Unfortunately commands can only do one thing.

[quartz ingot]

darn

[teal flame]

Hello, good evening. Does anyone know how to multistream with delay? Mine only has a delay on the main stream.

[restive elm]

Hey guys I'm getting an Unauthenticated error when try to multi stream in the panel. I've tried logging in and out multiple times.

[heavy cliff]

I can't submit a ticket

I'm also trying to get the song request command working, which needs the media request module for the chatbot but when I search for it nothing comes up

[sick mesa]

Hello, what should i use as main output? youtube or twitch

[thin dagger]

@heavy cliff ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[limpid bluff]

If you use the VOD track, use Twitch. If you don't, then I don't think it matters.

[gray spoke]

can someone help me i just download it and when i want to open streamelements SEdocks it dosent open

[finite cloud]

Multistream output is comepltely gone. I had it one moment and now it's gone. Anyone know why that is?

[feral rock]

greetings,

1. back when I used song request, after the queued songs ended (without a backup playlist), no songs being played, whenever someone added a new song, that new song would start automatically
2. now, a manual !play command is needed and even then, it repeats the last queued song played, so a !skip is always needed as well, it also logs that song twice in the history

is there a way to go back to the 1) functionality?

thanks in advance!

[lofty stone]

I was sent a tip through stream elements but i dont know how to receive it, paypal is connected, its been over a day ive also tried my bank directly. i can see it in my tips tab so i assume ive got it but i dont have the money
I don't even think I can refund it cause i dont have it and cant find anything anywhere to refund it from stream elements itself

[cyan sapphire]

mine was paid directly into my paypal account, have you checked there?

[obsidian fog]

You've only got PayPal attached to your account so it could only be in your account.

If it says PayPal here for that then it's something on paypal's end as we don't touch any of that.

https://streamelements.com/dashboard/revenue/list

[lofty stone]

How would describe my issues to PayPal?

[summer sail]

Q: How do I make Pre-Flight Check list be a Dock in OBS?

[obsidian fog]

I'm like 99% sure I know the thing you want but looking on mobile in the OBS forum is a nightmare.

This at least can partially "work" https://obsproject.com/forum/resources/scene-notes-dock.1398/

[charred stag]

Q : can i make chat element speak as what the chat types like tikfinity ?

[carmine otter]

Hello, I have been trying to make the timer setting work for quite some time now and it seems to never have triggered so far. Would love to get some help on how to make it work.

I assume chat line means 1 chat from any person regardless of the amount of words/characters, right?

I've tested the timer live and offline and it just never seems to go off

I also already have streamerelements as a mod just fine as well

[dawn topaz]

Hey everyone, i've been trying to figure out how to stream to youtube both vertical and horizontal at the same time but i can't figure it out. Can anyone help me?

[summer sail]

"Pre-Flight" is a feature of Ground Control. Hoping to get it added to OBS > Streamelements live as a dock would be amazing

[jolly gale]

Hi everyone, I just installed SE.Live plugin on my OBS Studio on MacOS. Now I'm stuck at the login page even if I log into my twitch account. Does anyone know how to solve?

[thin dagger]

@dense geyser ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[sick axle]

hey everyone, I am making use of the se multi stream feature, but I keep trying to sign in to the tiktok chat box plugin and it keeps sending me back to the login with no error message or anything

[warm pike]

Can't figure out why, but the twitch chat dock isn't showing up for me. I've restarted OBS, logged in and out of my se account, and tried seeing if it got slapped to the edge of the screen or something. Just updated after having not streamed for a while, but can't see diddly for twitch chat

[upper lance]

how do i take SE live off of OBS?

[wispy cargo]

i need help for the multi streaming

[frail sorrel]

Hi guys, why in settings i cant add any canva setting?

[sand jay]

hey guys all of my scenes and souurces got deleted. how do i get them backz\

[smoky swift]

You cant, that happened to me too many times. So i made a work around. I should do a video on it. But long story short, make your vertical scenes in 1920x1080 canvas in OBS then import that Scene into the vertical scene. It’s redundant but if your scene gets deleted again you just paste it back in.

[north bough]

Guys, anyone know how to hide this scrollbar on alert overlay? edit: Nvm to fix this just put
body {
overflow:hidden;
}
into css section

[thin sinew]

Discord somehow removed me from this server and lost the Beta role. Can I possibly get it back?

I typed in the channel so it should show my name there

[open juniper]

Hello. I currently have two instances of my youtube in the stream elements multi stream tab, and I cannot delete either one. Does anyone know why that is, or how I can delete one of them?

I think this may be causing my streams to be titled incorrectly when they get uploaded to youtube for some reason.

[smoky swift]

Mine actually has 3. I believe one is for the Vertical canvas, so i just leave that one off until i choose to use it. One at the top is the default OBS output i Assume

[open juniper]

Ah, I see. They are both set to horizontal, as shown by the monitor icon, but I just changed it to vertical and will leave it off. The only issue now is why my youtube streams are being titled incorrectly. Any idea as to why that is happening? To be more specific, the titles seem to be one stream behind for some reason.

[smoky swift]

That i am unsure about, i would have to see your set up and how you create broadcasts

[clear hull]

How do you delete outputs you do not want to use? It's just greayed out

Nevermid. Figured it out

[open juniper]

How did you do it?

[heavy cliff]

How do you make it so song requests enter the queue right after the song that's already playing? Whenever I do it, it puts the song to the very back of the playlist

[tender dirge]

I am shocked at the fact that dozens of people have asked the same thing over the last year and no one has answered. Importing from Streamlabs to OBS SE.live is NOT WORKING, it says "Import failed, please try again later". It happens with alertboxes and bots. Scenes were succesfully imported since it can be done by its own function. Can someone please say why it always fails and why it didn't fail when it was an extension?

[wintry birch]

for SE Live does anyone know if there is a doc for tiktok stats. also how to clip replay buffer from tiktok

[valid plume]

Anyone has an idea on how to the unused YouTube source on Se live? The delete button is literally grayed out

[smoky swift]

I dont think you can clip replay buffer with the vertical scenes, but i would just clip the regular scene then watch it and make a clip with the vertical canvas

[clear hull]

you have to unlink your accounts on the website'

[indigo sage]

I have a problem with StreamElements, i think the best way to explain this is that StreamElements just doesn't detect my subs (my channel is on youtube) and i was hoping someone can help me ;p

My overlay is working and even preview (i use OBS) but when i was streaming my subs didn't pop out and on the website in the dashboard they weren't also

Sorry if my english is bad

[wintry birch]

nah i figured it out looked in some forums, you have to go to your canvas settings and at the bottom it will show it and u gotta turn it on. after, you have to set the bind in your keybinds. but don’t confused it it’s a different bind then the replay buffer built into obs that’s what messed me up

[smoky swift]

Good to know.

[indigo sage]

Also my paypal connect button doesn't work

can someone help me 🙏

[vocal grove]

I have a question, so I use streamelements on kick and for some reason SE banned aerokit and kicklet and when I go to unban it it won't let me, helllppppppp how do i get my bots back

[haughty thunder]

it states that i've logged into titktok for the chat dock but it just reloads the login page and displays nothing

i've tried closing and reopening with no luck so far

i'm also encountering a message every time i open OBS now that states it didn't close normally after last time I closed it...

and even here on this discord it suggests opening a support ticket in #submit-support-ticket but the channel is completely closed, with no permission to post and open a support ticket and no information presented in there. any help would be appreciated!

somehow the plugin has completely broken OBS in a number of ways such as now no longer being able to fit to screen

[tender sage]

Hi all stupid question here. Does anyone know how to link tiktok to OBS?

[gentle dome]

How to solve this?

[stray heart]

Hello everybody, im very new to this new se.live thing and multi stream to other platforms.. I got a difficult problem i cant really fix by myself, when i want to change the canvas settings, it always shows Canvas not Found and then a red message underneath saying "TypeError: Cannot read proberties of undefined (reading 'ìsSameAsNativeCanvas', and because i cant really change any settings there, my recording those other canvas is also not working.. I press the red Button and then 'Failed to start output' , does anybody had the same issue maybe?

[frank valley]

all i get is a blank screen when i try to connect streamlabs to my obs

anyone know how to fix it?

also this

[civic root]

Hello guys, I'm trying to use multistreaming for the first time and I keep running to an issue where I want my primary streaming platform to be youtube shorts but it keeps setting it to the default canvas and not the vertical one. Is it impossible for the primary streaming platform to be YT shorts?

[twin hamlet]

Sup, Im here to ask a question about the sponsorship from S.E. When Me or my viewers download the game it doesnt register for some reason. although the clicks work. I cant do any of the goals and neither can my viewers. all help is appreciated

[limpid bluff]

It can take 24 hours to register. If it's still not showing up, submit a ticket. We can't handle sponsorship things here.

[thin dagger]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[elfin kindle]

im trying to stream shorts and its only streaming with my landscape

[wet lodge]

You need to create a new canvas for the Short

[spare harbor]

Im having trouble getting my game audio to play while live not sure if its due to my USB soundboard my mic is hooked into or if its a setting i have somewhere can anyone help with this? Im using OBS 31.1.2

[spare harbor]

I was going to delete my post but figured i would reply my own fix and my mistake, my soundboard has bluetooth for speaker output if I had any hooked up, my mistake was it was automatically added as the default audio output and wasnt connected so the audio had nowhere to go therefore rendering any scene capture devices on must except for my Mic which is hardwired through usb 🤣 so double check all settings before coming here for help is what my lesson to give here is haha

[versed nimbus]

Installed StreamElements. Tested it yesterday and it was working just fine. Suddenly it's throwing this. Yes I updated my GPU drivers and rebooted.

[versed nimbus]

If someone's got an answer that'd be super swell because I'd like to go live by Sunday and it seems the only alternative may be to uninstall StreamElements.

[versed nimbus]

I think I've fixed it. Had something to do with proper login under stream settings.

[charred knoll]

anyone have a aauto sub goal counter, that increase by 10 when goal is met

[hallow veldt]

Hey i went to go submit a support ticket but my perms might be wrong? its just an empty channel I can't type in

[round violet]

i have issues with the twitch chat in obs

its not connecting

[thin dagger]

@hallow veldt ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[haughty thunder]

Yeah honestly whole thing seems messed up over here. I’ve not gotten any support for my issue and mentioned this a day ago and still unable to get a ticket. Honestly pretty unimpressed with SE… support seems nonexistent

[uneven onyx]

Trying to get some help but when going to the channel in step 1 I cant?

[thin dagger]

@uneven onyx ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[uneven onyx]

Yeah maybe add that part to the HOW TO GET HELP section

[agile sapphire]

hey guys, im new and a bit lost. Where do i ask my questions ?

[latent meadow]

#how-to-get-help is a channel

[hollow atlas]

I have had this for months and had no help except to do a fresh install, installed on a brand new pc and have the same issue :/

[limpid bluff]

There used to be instructions in #submit-support-ticket but the video was out of date. Someone got a bit delete happy and deleted everything when they removed the video. It's being worked on.

[limpid bluff]

#community-helpdesk for community support, or submit a ticket for official support

[latent meadow]

@limpid bluff do u happen to know the answer to my question in #general-chat ?

[drowsy burrow]

Cant find anywhere to put my stream key in OBS

[versed nimbus]

Multichat stream overlay isn't working. Any ideas?

[dawn topaz]

One is for horizontal and the other vertical

Does anyone know if it's possible to stream on YT Short AND regular YT at the same time?

[glass salmon]

Hi folks - I'm trying to use the chatbot to run a counter, but using custom inputs from people?

E.g. "!addpages [n]" would add whatever the user typed as their pages number [n] to a running total.

I've tried "The total pages read for this stream so far is: $(count pages +$(touser))" as a vague starting idea but that doesn't seem to accept the input as the + seems to block the $(touser).

Does anyone know how I could get this working?

[limpid bluff]

$(count pages-$(user) "+$(1)") or, you can leave out the + and then the user can increase and decrease if they want with something like !yourcommand +5 or !yourcommand -5 .

[glass salmon]

Oh! Yes, I absolutely get it. Thank you for the help!

[frozen lake]

Anyone else having autoplay issues with song requests?

[dusky cobalt]

My chatbot just randomly stopped working. ive had it for years so im not really sure why? nothing has changed, it still has mod, its on my viewerlist but whenever people try to use commands streamelements is no where to be found.

its been like this for a few days now so SOS im not really sure what to do

[limpid bluff]

Can you turn off followers only chat?

[narrow hawk]

Trying to start my stream today I get a message "Could not access the specified channel or stream key, please double check your stream key. If it is correct, there may be an issue connecting to the server." I reset the stream key and reconnected my twitch, and my stream manager on twitch even shows the updated stream title from when I tried to start my stream through Elements.

[desert flame]

When I try to run the uninstaller the uninstaller window just closes itself after a second. Anyone know how to fix this?

[versed nimbus]

Still unable to get my multichat to display, whether as an overlay or to display chat messages from YouTube when running an unlisted test.

[limpid bluff]

YouTube chat only works when your stream is live and public. This is a limitation by YouTube.

[dusky cobalt]

yes but why would that be an issue if it never was before?

[limpid bluff]

It shouldn't affect the bot, but I can't test with it on

It seems happy now, not sure what was going on. Try re-enabling followers only and it should be good.

[versed nimbus]

I'll try twitch later then

[dusky cobalt]

thanks. its just not responding to commands

mainly !game or !setgame

other random commands like gambling works.

[delicate sparrow]

Hey, has there been any fix for this yet? I'm having the same issue and can't seem to fix it.

[versed nimbus]

Twitch chat doesnt show either

It's StreamElements

Hmmm, it may have fixed itself 🤷🏽‍♂️

Now my chat overlay is stuck at the bottom 😄

Cut off by the item boundaries.

[pastel zodiac]

hey does anyone dual pc stream with the stream deck plus?

[tepid elm]

is it just me or is it just cause im connectd to twitch as main my youtube dont stream?

[silk belfry]

hey guys, can someone help me with import my overlays and alerts from twitch streamelements to kick? idk how to do it

[pale sable]

Good morning/timezone friends and legends, I have the little issue since two Updates of OBS itself, that somehow the SE.Live Plugin gives some issue with not closing the OBS correctly and on starting the OBS the question with starting in normal mode or safe mode.
On the last time I somehow fixed it with deinstall OBS and SE live. Today I tried it to fix it with just delete SE.Live, reboot, ( testing the OBS w/o SE.Live installed and there was no issue at all and not asked w safe mode/normal mode) , reinstall SE.Live and it happens again w asking at start for safe mode/normal mode.
I can try to grab the logs and to post it whenever it needed/whereever it allowed.

[smoky swift]

It is non existent thats why they made a community support tab. LMAO. its sad but true. The support they offer is laughable as well, they told me to uninstall ALL my other plugins

[smoky swift]

Its a known issue. I contacted support. They are aware of it and said they are working on it.

[haughty thunder]

As I’ve stated multiple times with zero response… we cannot submit tickets

[haughty thunder]

Yeah at this point I may just fully remove SE Live and avoid SE all together

[smoky swift]

The only way i have submitted was on the website

[haughty thunder]

As this is my first time deciding to try it out and literally everything else I’ve used offers more functionality, better support, and actually works

[haughty thunder]

Alright I may look into it but as far as I can tell the discord seems to be entirely reliant on community support and the support here seems to be pretty unreliable

SE Live has broken other functions of my stream as well as not exactly working itself

[smoky swift]

Yeah it is not coded very well at all. Its broken but the only reason i use it is to stream vertically on TikTok. Its decent but support is non existent. And relying on a community to support your product is asinine when no one even knows how to make the thing work properly

I have gotten it to work Stable for the most part but not 100%

[haughty thunder]

At this point I’m switching back to aitum which actually works

And yeah I mean it would be one thing if there was a unified community actually offering support but that doesn’t seem to be the case

If you want vertical and multistream aitum just works better imo and I’d recommend that

[pale sable]

thanks for letting me know it that it already known and on page. ❤️
I almost expected/hope that it was a known issue as it wasn´t the first time. ( just had on the last time few months back ago a little headsup to check if SE Live was possibly one of the reason the start up option showing up.

[obsidian fog]

@smoky swift

Here's the thing.

The name of the channel is based on support between users of the community. Not staff.
That's where the ticket system comes into place.
(And some of us can't even help with SE.Live issues as we either don't use it or don't multistream/stream to the same platforms as those having issues)

Yes we are aware that #submit-support-ticket is blank and as previously mentioned above your initial reply to Semicolons it was overzealously deleted when it was passed to staff (Possibly due to all the info being one post or just extra oopsie).

We have already told staff that the lack of instructions is making it confusing to people who are coming in wanting help (From the community or otherwise).

The crashes related to OBS are supposedly being worked on with an internal beta testing group atm but no idea when that version will make it down here to everyone else.

[smoky swift]

You don’t have to tell me. Do not take it personally, I only speak the truth, the community cant support something that they do not understand. If it did not have so many bugs it would not need support, but when people ask questions that literally NO ONE in the community has an answer to, then SE support should step in and answer it instead of calling out individuals on how Community Support is supposed to work. But Thanks???

[obsidian fog]

Support doesn't not assist outside of tickets.

And I agree with the bit about community providing support for something they don't understand.

[smoky swift]

Well they should

[obsidian fog]

That was the original design but it became too convoluted with people asking in multiple places and not having an actual place to track where stuff was said/done.

Especially when communication got lost between shift change for staff.

[errant belfry]

hello, I have made an overlay in streamelements a while ago. I copy the link, paste it in a browser source, but I can hear only the audio. I can't see the video part of it
(in the scene the overlay is topmost scene. my alert video preview does show on the browser)

[thin dagger]

@errant belfry ⤵️

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[errant belfry]

oh works ty

[smoky swift]

Seems like that is still happening

[obsidian fog]

As I don't have access to the ticket system I have no idea what is/isn't said there.

[smoky swift]

Exactly

[obsidian fog]

Why would that be a problem?

That's only for support to handle. Not us higher up users.

[smoky swift]

My bad, You made it seem like you were on staff

[obsidian fog]

I'm not. I'm just close enough to tap the glass without being yelled at.

[west canyon]

why donation via CC not working? 400 bad request

[thin dagger]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[raw island]

Looking for help with omega ware tv streaming

[waxen mural]

sabe como deletar uma plataforma que foi incluida no multi stream? tipo, não abre a opção de deletar?

[viscid island]

my docks not working any fix?

[thin dagger]

@viscid island ⤵️

StreamElements menu, on top of OBS > Logout > Login

[rain flame]

is there any channel to report bugs?

[viral ledge]

anyone able to help me out with SE.live im having an issue where it wont stream to anything

[wraith cobalt]

Is there a way to sign into stream elements with kick on the plugin ?

[hollow plover]

Hi, is there any programmatic way to get a list of channel members of my channel please

[civic root]

hey, is it just me or anytime I set a stream to start as unlisted or private. It never works from OBS when using StreamElements. I also have to manually go to Youtube and change the settings from YT Studio

[limpid bluff]

YouTube only allows StreamElements to interface when your stream is live and public. Nohthing we can do.

[limpid bluff]

Not that I am aware of, you can try asking in #dev-chat

[wraith cobalt]

Is it me or is it that the stream elements team only cares about twitch?

[velvet hatch]

Is it possible to have the current site's Activity Feed in the SE.LIVE app? As you can see on the website, it separates follows from different sites, but in the OBS app the Activity Feed only pulls from Twitch.

[sly forge]

Can someone help me? Im trying to set up the max length for usernames for the sub gifts alerts but it is only working on the receiver and not the sender

this is happening with the other sub gifts alerts too, even the ones that have only 1 username

[misty stump]

Hi! I should have a !dc command for the link of my dc server and a !tip command for the tipping page but they both don’t work. What am I doing wrong?

[gaunt wolf]

Are there any plans to add TOP ONLINE? to the KICK platform?

[timid bronze]

hELLO NEED HELP

[stiff spindle]

hey does anyone know why i can't delete any of my multistream platforms ? weather its toggled on or off i can't delete it?

It's the same for ANY of my platforms, i can only delete tiktok, i have like 6 different YT channels connected and now i cant delete any of them 🙁

[smoky swift]

Try signing out of SE and sign back in

[stiff spindle]

I did 😭

[atomic dagger]

in obs or stream elements,, im also have the same issue rn

found out!

[unique path]

following because I have the same issue

[atomic dagger]

if your thing also says "no config url available"
just do this!
my issue is solved :D

[west canyon]

is submitting tickets broken?

[thin dagger]

@west canyon ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[graceful sedge]

Hey guys, can somebody help me? I have some 'editors' in my Streamelements, but I can't find anywhere who those editors are and I can't find a way to remove them if I want. Anyone any idea where I can find (and remove) them?

[graceful stump]

Is there a variable that will use all input after the command. I have tried $(args) but it does not treat it like a variable.

[graceful stump]

try this link https://streamelements.com/dashboard/account/channels

[graceful sedge]

Turned out it had to refresh, thanks 🙏🏾

[limpid bluff]

$(1-)

[novel lake]

Hello! So the multiple streaming works on all the platforms except for X and I'm not sure why? Could anyone e help me out on that?

[mighty nest]

Hey guys,

Does anyone happen to have problems with Tetris or know this issue?

It happens in the browser and in OBS, but Snake works.

[bronze prawn]

Anyone else having a issue with SE connecting to twitch today?

It goes to "logging in" and then just a blank screen into auth timeout

[limpid bluff]

What browser?

[bronze prawn]

Brave

[limpid bluff]

Known issue, Brave doesn't work with Twitch login.

[bronze prawn]

It worked the other 100 times i used it, lmao

alright i'll try another browser

thank you

[limpid bluff]

I had the same experience, every once in a while it breaks for months at a time

[limpid bluff]

https://tenor.com/view/side-eye-gif-3425669563334334864

[graceful stump]

I use brave, no issues

[limpid bluff]

I was almost right, it should be $(1:)

[graceful stump]

That works

[proud niche]

My Se.live on obs shows this image. I tried to re-log on stream element, on obs got my key again but nothing is working.

I also tried to re-download se.live and tried with an older verion of it but nothing... any advice?

[bronze prawn]

Guess it is just a bad day for me lmao

[graceful stump]

It may have to do with the blocker. I had the issue once. I believe I reset the blocker or added twitch url and it worked again

[bronze prawn]

I'll try that, you mean the brave shield?

[graceful stump]

Yes

[ruby tide]

Hello team

Is there any known issues with store perchance alerts? the audio is coming though but not visual?

[novel lake]

Hello! so my activity feed on SE multistream became locked on screen and it doesn't let me move the windows, does anyone know how to fix that?

[hollow tiger]

hey guys. Total noob here. I have been trying to get this to log me in for a while now and it doesn't work. I have been having to skip logging in to get obs to let me stream. I tried 'connect with' and every option. I am logged into my twitch. I am not sure what I am missing? I want to try this multistreaming thing

[civic root]

Hello 🙂 please does anyone have any tips for canvas settings to stream to Youtube Shorts. My stream to shorts is alway so so laggy. Feels like flipping through screenshots or something.

[pine python]

Hey there. How do I fix my alert box in streamelements not emulating in streamelements? I click follower with the default ones to see if it works and it doesnt work inside streamelements

[orchid tapir]

Hello all. I am asking if there is a way to have a single alert for multi platform streams? for example alerts from youtube and twitch emulating on a single alert box. Is this possible? If yes please tell me how.

[obsidian fog]

Not possible. We don't support multistreaming for alerts.

[lime pasture]

Kann mir jemand helfen? Bei mir wird das Se Live Mulktistreaming Plugin immer zum fehler sobald es mit dem Vertical Canvas im Obs läuft.

[sly forge]

can someone tell me how to set up streamelements with kick? my alerts and the chat overlay are not working there

[twin surge]

Why can't I open anything from the dashboard I've tried it on Firefox and chrome

Trying to get to my timers

Msg me pls

Ehrn you get this ty

[hollow nova]

Hey, this question has probably been asked a million times but does anyone know why the custom chat bot name is not showing up for me? I would really appreciate some help with this! Thank you for your time. 🙂

[thin dagger]

@hollow nova ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name).

Certain restrictions may apply.

[silver parrot]

cant multi stream or check my activity have signed out of se account and signed back in reset pc etc

[smoky swift]

Use Lumia Stream, it supports multiple streaming alerts

[plucky cove]

This element doesnt seem to be working. The timer overlay isnt displaying correctly. Any ideas? https://widgets.streamelements.com/element/subathon-widget

[halcyon yacht]

Is anyone else having issues with linking scenes for vertical and horizontal?

[bleak panther]

How to Multistream on YouTube in Landscape & Vertical at the same time?

[wanton jacinth]

How do I have different alert Audio for different streams

I want my alert audio split to different streams

[wanton jacinth]

@fallow herald

[plucky cove]

This widget stopped working mid subathon. Can anyone help with it? https://widgets.streamelements.com/element/subathon-widget

[languid kestrel]

I have the same question, any answer?

It's pretty annoying. I’ve tried so many different ways, but there’s absolutely no example or documentation anywhere about how to use a wildcard.

[obsidian fog]

Actually was recently asked internally and the way it goes is *.website.tld* *.website.tld/otherpage/* with some recent fixes.

Or website.tld/*

[languid kestrel]

Can you help me understand what I’m doing wrong with the filter?

[obsidian fog]

You need to do exactly as I did with the preceding .

And *

[winged tundra]

i keep getting this error

[languid kestrel]

At this point, I don’t know what more to do
thanks for your help anyway

[obsidian fog]

I've passed it along to the person who can answer it.

[languid kestrel]

thank you so much!

[obsidian fog]

@languid kestrel I apparently jumped the gun. Hopefully should have it available like that tommorow.

[languid kestrel]

Perfect ! Thanks!

[hollow nova]

See I would put in a ticket but… I don’t have the right apparently to type in that chat…😅😅😂

[hazy hinge]

I put in a custom sound and image for bit alerts, but, despite saving, it never updates the sound or image. Am I missing something?

[obsidian fog]

Check variations.

[hazy hinge]

What am I checking for?

Oh, I see.

[open saddle]

how can i change bitrate for defect canvas

[hollow rose]

anyone have issues going live through tik tok with the streamelements se.live set up i can go live through any other platforms but tik tok. I can use tik tok studio and go live just fine

[polar furnace]

How can I submit a ticket? I when to submit-support-ticket but there is nothing there

[burnt kelp]

hi anyone else having their twitch streams dying in like 10 minutes but keeps going on tiktok?

[polar furnace]

I can't log into twitch

[dusk nacelle]

I have multiple browsers on my pc, I have my main browser set for opera. When I try to add a Kick account it keeps opening firefox and firefox wont let me sign on for some reason even when not following the link. help plz!

[obsidian fog]

Not sure why it's defaulting for FF but chrome is the best bet.

[dusk nacelle]

yep i can log in chrome and opera... but i just tried to set default browser to chrome and it still is pulling up ff

only for my se.live

[elfin widget]

having a little trouble I click login under the StreamElements tab on OBS to connect my channel it goes to the webpage loads then goes blank. I go back to OBS and it continues to ask me to connect my channel. This is preventing the StreamElements Multi-Streaming from populating on OBS and keep me logged out of StreamElements on OBS.

[heavy cliff]

is it possible for you to use spotify links for the song request command?

[obsidian fog]

no

[heavy cliff]

:/

[livid parrot]

Very new streamer here, Having issues with multistream setup anyone available to walk me through something I am sure I am overlooking? I have everything linked, and was able to upload from OBS to Twitch and YouTube but it sent as two individual streams killing my bandwidth.

[limpid bluff]

That's the way multi streaming works; one output stream per service.

[livid parrot]

SE doesnt do cloud based multstream where it uploads one vid output from OBS to SE then sends it out? I might have been way off on my understanding then.

[limpid bluff]

It does not

[livid parrot]

Ah. Well I have a fairly decent rig but apparently not one good enough to stream two services at once. My game is unplayable when I start streaming through OBS

Second question, why do I show two YouTube selectors?

[civic root]

I have a similar question but where mine might deviate is the streams just become very laggy. Sometimes one of them sometimes both.

For your second question. I think it's simply because you can set up one of the two for streaming to Youtube Shorts as a "Vertical Canvas". On Youtube, vertical streams go straight to Youtube Shorts so I believe that's why it looks that way but if I'm wrong I'm sure someone will chip in to inform us better on that.

.

Also, I'll like to know if having OBS Setting: YouTube as my default means. Bitrate is being allocated to that, before going to any of the other platforms.

My internet upload speed roughly even out to about 27Mbps most times and it's pretty consistent but anytime I try to multistream I typically get very laggy stream. Sometimes on one of the platform sometimes on both.

For example, let's say I'm streaming at 7500Kbps to Kick and 8000Kbps to Youtube Shorts. One or both of the streams become laggy. From my understanding of things, I think the total bandwidth that would consume will be 15.5Mbps with enough headroom for what I'm playing but they just become really laggy.

From multiple tests, I noticed I may possibly be able to multistream in say "Apex Legends" but when I try out games like "The Finals" or "The Battlefield 6 Beta" the streams basically become a slideshow. My theory on that is because of the destructable environment in those games, maybe it takes up more bandwith or something I'm not sure but when I tested it out on PUBG I still had issues with laggy streams when testing out multistreaming.

When I initially set up SE.Live, I had this OBS settings up top which I see in some people setup but it's not also not present in some.
I left it there because I felt it kind of mean I don't necessarily have to go LIVE on the default platform if I just want to stream to another platform but if It turns out that it also eats up my bandwidth I'll like to look at my options and make some changes.

So, I'll REALLY, REALLY, like to know - Does "OBS Settings: YouTube" as the default Streaming Platform Take up more bandwidth even though technically I'm not streaming there. I don't even use the diffult stream key as I have stream keys I use for the Default and Shorts Canvas.

Thank you 🙂 to anyone that can help me with this.

[wind ingot]

Guys, when I try to start a streaming with vertical aitum plug in and virtual camera on, I have this problem.
What should I do??
Please help me

[raw crypt]

They informed it is now working as expected

[gilded venture]

OK, so I had an issue yesterday with the Stream Elements multi-stream plug in, and I'm streaming on both Twitch and YouTube with Twitch being the main streaming source. Yesterday, my connection blipped out, and caused OBS to reset. However the Stream Elements Multi-Stream wouldn't shut down causing everything to keep going. I had to fully shut down OBS and completely restart it. It kept going from there. However today, even after I did a turn off and turn on of the plug in with YouTube, YouTube was telling me that there was something wrong with the stream key, that there was a double stream key. So, since for some reason I have two YouTube settings on my Multi-Stream (of which I normally only have one turned on), I turned the one I'm usually using off, and turned the other one on. However after I had done that, and I didn't find this part out till after I was finished with the stream, the second one was telling YouTube that it was a scheduled stream, even though I was live on there the entire time. Now I downloaded the VoD and uploaded it to YouTube since I had to stop and delete the last stream I just did.

Now the thing that I'm wondering here is, why is the Stream Elements Multi-Stream plug in still going even after OBS has to restart? I know that the restart was because my net connection had just completely dropped, but the plug-in should've also straightened, and it didn't. So what's going on, and why did it screw everything up?

[pine sandal]

I installed the plugin, have been streaming only to Twitch bc my pc can't handle multistreaming. Only after that I've been getting the "Could not access the specified channel, or stream key", randomly while live - restart obs and stream help, but only till it pops up again. Any ideas how to fix this?

[last river]

this site keeps loading. someone who does have the same problem?
https://obs.streamelements.com/welcome

[shut bear]

StreamElements Multi-streaming to Kick doesn't work. It takes the Stream information for the stream manager, but doesn't broadcast to Kick. Everywhere else is fine.

[shell stone]

I'm having a problem with my activity feed and alerts in my OBS. The activity feed isn't updating when people follow, and my alerts aren't working either. However, when I run a test via the Streamelements dashboard, it does work. I've already tried logging in and out. The permissions are also correct.

[finite trail]

Hello, anyone here know how to generate one click install links for sharing widgets? I have been struggling to do this.

[finite trail]

Same issue

[onyx finch]

Hi guys, do some of you know if we can have "VOD audio" using SE-Live ? I'm trying to put everything except music in 2nd audio channel and I did set it as VOD channel, was working very well without SE-Live, but not at all with it

[oblique dawn]

I have one major issue which I can manually fix for my twitch and my Kick but not for Tic Tok. The changing of categories mid stream. Since using stream elements I no longer us TT studio, but I have not found any way to change the category. I have seen through web searches to use a chat command but it does not seem to be a command that is still avaliable. Please advise.

[primal yacht]

Im Trying to stream on tiktok through SE.Live, but when i open the tiktok chat dock, it says that i need access, but i already have access to it

anyone got any suggestions?

[oblique dawn]

Try undocking and full screening the TT chat dock. It usually required a seperate sign in that you cant see unless its full screen.

[coarse stag]

Hey guys I kinda need some help with multistream: basically I stream on Twitch and TikTok, in the last week my lives on TikTok are laggy and crash out, while the live on Twitch goes really well. Stream elements SE Live doesn’t tell me that something is wrong

[fresh steeple]

Hey there! 👋
I have a custom command that reaches out to the icanhazdadjoke api to receive and respond with a dad joke using the customapi call. The command works fine when a user uses it, but when I set StreamElements to use it automatically on a timer, I see the command in chat, but there is no response...

Any ideas on what could be wrong or where I could go to debug/troubleshoot what the issue could be?

[limpid bluff]

The bot can't respond to itself, you will need to put the command response in the timer and not the command itself.

[fresh steeple]

Ah, I was under the impression that one couldn't use expressions in a timer. I just updated my timer to use the customapi expression directly and it's now working. Thank you so much!

[limpid bluff]

I'm mostly sure anything you can put in a command you can put in a timer, with the exceptions being things like $(touser) that don't make sense there.

[fresh steeple]

Hmm, idr where I read that you couldn't use expressions in timers, but thanks for clearing it up. I'll keep that in mind moving forward, thanks!

[smoky swift]

Dont use the tiktok dock, it doesn’t work. I use social stream. It’s because tiktok needs a security authentication everytime you open the chat and SE dock will not show you that. Plus you cant even comment in it when it does work so it’s really pointless

[muted totem]

It does show, and you can also comment on it. (just wanted to point that out)

[hardy trellis]

is anyone can help me ? OBS crahs with SE LIVE . is there any solution ?

[languid folio]

hey people I wanted to know if someone could help me stream on kick again. I used to do it but then there was this error that popped out and never fix itself so I need help. when I try to stream on Twicht it lets me with no issues but I prefer to stream on kick

[tawdry nymph]

Is there any way to get something from the elements gallery into your overlay?

[meager wolf]

how do i get out of read only ode with my multichat in obs?

[obsidian fog]

You don't. That's intended.

[meager wolf]

no , it was working properly before i reinstwalled. there is a way to get it out of read only

[obsidian fog]

It was an extremely random fluke in that case because it is read only. Period.

[meager wolf]

YA , I THINK YOU ARE MISTAKEN BUT I APPRECIATE UR HELP NEVERTHELESS

[abstract oar]

How do I fix this?

[thin dagger]

@abstract oar ⤵️

StreamElements menu, on top of OBS > Logout > Login

[abstract oar]

A weird thing happening, when my green screen and chroma key is on, it'll glitch out whenever my face is on something (my banner for example) but perfectly fine when on black/a black screen

Difference between black screen vs in front of something

eveb worse when a game is playing

[smoky verge]

Any reason why my "Latest Tipper" label is updating just fine on my Twitch overlay but not on my YouTube overlay? I was tipped through my StreamElements tipping page, so shouldn't it update in both places?

[obsidian fog]

Unless they did on both platforms no. Overlays and data only work for singular platforms.

[smoky verge]

But they didn’t do it on a platform. They literally went to the stream elements web page set up to tip me.

[obsidian fog]

And your tipping pages are tied to singular platforms.

If you use use us for twitch and youtube you will have 2 different tipping pages.

[smoky verge]

Oh wow. Okay.

I see what you’re saying now. Got it.

Thanks for the help. 😊

[fading quiver]

Hallo

Why can’t I go live all of a sudden?
StreamElements can’t connect, even though I was able to go live using StreamElements before.

[arctic breach]

Got an issue where I can live stream using TikTok live but not in OBS StreamElements. Any similar issues and how to resolve it?

[unkempt blade]

does anyone else has this issues?
i have as main Twitch and i made a new canvas for YT .
i cant rename the first scene only on the new canvas (yt)
when i click my intro scene on the primary broadcast (twitch) it switched both but all other scene dont switch unless i use the secondary canvas (YT) any ideas why one works on one canvas and all other linked scenes from another?

[fading quiver]

why
User is ineligible for live streaming: user has no live auth

Why
Some streams failed to create:
User is ineligible for live streaming: user has no live auth

[frozen coral]

Alerts broken?

[arctic breach]

getting the same.
Seem like it only allows LIVE studio but not SE. Since I didn't have other options or a stream key when I press GO LIVE

[hollow tiger]

update- logging in was successful after changing browsers. firefox works, brave does not. perhaps there is a setting in brave to let the link through. just thought you guys should know the denouement

[slim nymph]

Hello. I am looking for some help. All of my sound clips work but none of the video clips work. They worked last week but Monday 11AUG25 they did not work. Any help is greatly appreciated thank you.

[slow relic]

hi, i'm looking for some help. i've downloaded the streamelements multistream and after a single live i can't stream on tiktok because it say that i'm not elegible, but if i go on tiktok live studio or if i contact the tik tok support they say to me that there is no issues on my account and i can go live. someone now what to do? PLAEASE!! thx to everybody

[arctic breach]

you must have 1k+ followers to be eligable to stream on SE i think

[slow relic]

i've it, but it worked only for 1 live. If i try to stream on tiktok live studio i can stream but not on multistream

[arctic breach]

working on the same issue here so I cant help much

[slow relic]

don't worry, thx

[neat dew]

How can i change the Game & Titel when im Streaming to TikTok? In OBS it showed as change but it wasnt on tiktok

[dim dirge]

I can't seem to reload any overlays this morning. I haven't had any issues with this in the past. I'm logged into Stream Elements in OBS, but I have this on my streamdeck. Tried reinstalling both the OBS and StreamDeck plugin without any luck.

Streamdeck can talk to any other application fine.

[random plaza]

I am also not able to load certain overlays on OBS at all

[dim dirge]

Yeah I think there must be an outage. I can community with OBS via other stream deck plugins no problem.

[random plaza]

sub count, not even my follow alerts

but somehow a donation label shows no problem

[dim dirge]

my overlays button doesn't work at all, despite me being able to open all the SE docks fine on OBS

[random plaza]

streamerbot time

[dim dirge]

Yeah if this is broken I'm afraid I'll be dropping SE totally

[random plaza]

local alerts seem to be the way to go to avoid outages like this

[dim dirge]

Does the overlay button work at all for you?

@unborn oyster not to ping you directly but you're the one responding to my email. The details above might be relevant.

[random plaza]

I dont use this on my stream deck, but have been manually refreshing the cache and even tried multiple overlays

[dim dirge]

Is there another way to refresh it?

without the streamdeck button I kind of don't want to use it tbh

[unborn oyster]

Please use the ticket to reply. We are not able to process the request in a Discord channel, it has to be via the Ticket. Otherwise it will be chaos and will take 3x longer.

[dim dirge]

I did.

[random plaza]

right click on source -> properties -> at the very bottom

[dim dirge]

yeah I'm not doing that by hand each time

[random plaza]

I am redoing my entire obs and have only about 5-7 sources that are still using SE, I dont usually get these issues LOL

[dim dirge]

This happened to me once before and randomly stopped so I thought it was a brief outage

I don't know how it triggers the reload. If it's via an API to them or not.

or if it's local

I assume it's via an API to their end that forces connection resets / a reload

hence why it's down

[frozen coral]

I multi stream twitch and kick and have my own alerts for each.

kick sounds and alerts are track 2 and twitch track 1

everything works fine, but kick alert sounds don't go to kick stream.

where exactly is the problem now?

[obsidian fog]

You need for have it on track 1.

Kick doesn't support multiple tracks like twitch does.

[dim dirge]

No luck, just getting canned responses unfortunately

still broken on my end

the first thing I mentioned in my ticket was that I reinstalled all the plugins and they just told me to reinstall all the plugins

Well I guess I'm talking to Elgato was told Elgato is the responsible party. Will see what Elgato says about who owns this issue.

Any luck on your end @random plaza or do you have the same issues I described above?

[frozen coral]

Don't talk nonsense.
Yes, it used to work normally.

So I did this:
Twitch sounds are on track 1
Kick sounds are on track 2

All game sounds and others are set to track 1 and track 2, so that both twitch and kick are heard.
Then the twitch alert sound is set to track 1 only and the kick alert sounds are set to track 2 only.

It doesn't work anymore, like this.
And I just changed it to say that kick is on track 1 and twitch track 2, it has no effect.

[obsidian fog]

You'll need to speak to the OBS discord then as that's an OBS issue and they'd tell you the same thing anyways.

[thin dagger]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[frozen coral]

But when the same problem occurs with your plugin

[obsidian fog]

And that is a OBS issue. Not SE.Live

[frozen coral]

Okay

i test reinstall obs

[summer sun]

guys why when i try to move anything like chat, camera etc i didnt see the red frame and cant movee it with my mouse?

[frozen coral]

or SE.live issue.

every time I shut down OBS it doesn't shut down properly. And the windows event monitor logit says that this is happening because of obs-streamelements-core.dll

[obsidian fog]

That you'll need to create a ticket for as I can't assist with that.

[frozen coral]

Or if I have the original vertical/multistream plugin installed and then there's that I know se.live where your multistream comes from.

So could they be mixed up now, so that the kick alert doesn't come from track 2?

[obsidian fog]

Track 2 is only useful for not having audio played on twitch VODs or recording.

No other platforms accept the use of it.

And as I said you'd need to go to the OBS discord if you're having issues with that.

[frozen coral]

What are you explaining now?
Of course it's useful when multistreaming.

Didn't you know that when multistreaming, twitch alerts can't be shown and they can't be heard anywhere else.
That's why they're made so that kick alerts are on track 2 and twitch alerts are on track 1, meaning they're on different tracks. This means that kick alerts are only heard and seen on kick and twitch alerts are only heard and seen on twitch

[dim dirge]

@random plaza I think this is the issue. the SDK for SE might have changed recently, cause I'm seeing in the logs:

2025-08-14T09:49:47.978-04:00  30252-29216  Plugins                       inf esd::plugins::Storage::load                        com.streamelements.obslive integrity restored...
    ...dropped action 'com.streamelements.obslive.obs.mixeraudio' (missing name)
    ...dropped action 'com.streamelements.obslive.obs.scene' (missing name)
    ...dropped action 'com.streamelements.obslive.obs.source' (missing name)
    ...dropped action 'com.streamelements.obslive.obs.record' (missing name)

And

2025-08-14T10:28:03.803-04:00  30252-29216  SDK                           war ESDSDKPropertyInspectorClient::HandleJsonMessage   Unknown messageType 'requestDataFromPlugin': {"action":"com.streamelements.obslive.overlays-reload","context":"REDACTED","event":"requestDataFromPlugin","payload":{}}

So I think the namespace these are submitted under changed or something probably and the plugin on Elgato side isn't updated?

[obsidian fog]

I understand what you're saying.

Kick does not support using anything outside of track one. Period.

So having it enabled solely on anything but track one will essentially leave it muted.

Regardless of whether or not there is something coming through.

[frozen coral]

so now I mean. that when I stream twitch and kick. So according to twitch rules, twitch alerts can't be heard and seen on kick.

So I want that:
Twitch alert is audio track 1
Kick alert is audio track 2.

But game sounds, discord etc... go to audio track 1 and 2, that twitch and kick can be heard.
The only problem is with these kick alerts.
What do I know?
well, that I take the mic off audio track 2, then my speech won't be heard on kick.

[obsidian fog]

and as I said go to the OBS discord.

[frozen coral]

I can also put the mic only on audio track 2.
That way my voice is heard on kick stream just fine.
But if alert does this, then the problem is

I dare say that it's a problem with streamelements.
And not OBS

[obsidian fog]

That is a core OBS setting.

What is heard/sent to the output is solely handled by OBS.

It is not somethint SE.Live handles at all.

[frozen coral]

and not doante alert not working right

it stays on screen for 1 sec and no sound or text.
But follow alert works just fine

[obsidian fog]

You'll need to make a ticket for that.

The audio issue is solely something for the OBS server.

[random plaza]

i've been tinkering with other things in OBS, so I havent checked on the overlays in the last hour

[shell cradle]

Hi! Do you know why StreamElements isn't displaying my subs? I sent a message to support, but they replied:

Hey hibouwise,

We've refreshed your account!

Just log out of StreamElements and log back in to wrap things up. Our system will automatically collect your channel information and refresh your widget data after your next stream.

Keep in mind you'll need to check with new events, as missed ones won't show up retroactively.

Have a good one!
Cryonic

And I did what they told me, but nothing works.

[olive dagger]

im new to obs and having an issue i tried to start my stream but i am getting a message No Config URL avalible for the current service trying to stream on twitch and kick. please help

[torn creek]

where to reach out if goals have been met but are not counting for the game? a viewer hit 2 goals (viewer whos previously hit goals all counted as well) and the 2 new goals dfid not get counted

[thin dagger]

@torn creek ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[dim dirge]

Elgato said Stream Elements developed the Elgato plugin actually, so this was incorrect.

[viral cloak]

Hi all! I recently re-enabled my tipping page, but I'm having trouble getting it to communicate properly with Twitch—and even with StreamElements itself.
Whenever someone sends me a tip, it doesn't trigger my alerts, my SE overlays (like "daily goals"), or even show up in my Twitch Activity Feed. I remember it used to work when I first enabled tipping about a year ago.
The money does go through, thankfully, but it seems like some connection might be broken.

Has anyone else experienced this? Do you know how I can fix it? I've checked everything I can think of, and nothing seems out of place. I'm honestly not sure where to begin lol

[slow nest]

Why

[slow nest]

WHY

i can go live, ik ave the access...

[jade tree]

what ?????

[astral rain]

I can't get my Media request widget to connect to my stream no matter what I do.

[frozen coral]

how to fix?

[hollow sequoia]

Hello,

I’m trying to connect my TikTok account to SE.Live.
During the verification process, I’m asked to select my broadcast platform and provide my channel link (Twitch).

The channel is public

Past broadcasts are enabled and visible

The link works fine in an incognito browser and shows my content

However, the SE.Live system rejects the link, saying it does not allow access to my videos. This is preventing me from completing the TikTok connection process.

Could you please check why my Twitch link is being rejected and approve it manually if possible?

Thank you for your help,

[frozen coral]

I have connected streamelements multi-stream canvas kick now, so I stream twitch and kick.

Now when I change scenes, on the multi-stream canvas side the scene changes with a 3-5 second delay when using that Transition stinger.

And also when I have scenes on the multi-stream canvas side kick start, etc...
So when I restart obs, on the multi-stream canvas side the name of the first scene changes to Scene 1

[limpid bluff]

Please stop deleting your message and re posting it.

[austere cargo]

Hey everyone, I am still getting used to SE Live. While I am not having tech issues, I'd like to know if anyone has a way to stream on two platforms with different resolutions?

I want to stream in 4k. With YouTube that is easily doable, 4k resolution with 35k bitrate. But we know Twitch has a limit to bitrate, and even though I can stream in 4k onto Twitch, it looks very pixelated with 4k on low bitrate.

Anyone know if I can stream 4k to YouTube but send a 1080p stream out to Twitch? Or perhaps stream 4k onto Twitch without losing heavy quality?

[glacial garnet]

ive streamed from my pc multiple times does anyone know how to fix this?

[shrewd anvil]

I created an overlay but I can't run it in the Streamelements app. How can I run it?

[shrewd anvil]

(Mobile)

[hollow rose]

how do you get support when you get the how to get help link and it says you dont have access

[obsidian fog]

I think I know what you're talking about but where did you get pointed from?

Anyways

[thin dagger]

To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[raw crypt]

On mobile (using StreamElements app), when you log in on it, it creates a mobile overlay in your account. That is the only overlay that will be used in the app, so you need to edit that overlay instead

[timid spire]

Hey, hi! I wanted to know if there's any way to turn off, toggle the quotes module? Or if its on by default. Thanks!

[gilded venture]

Nope, and everything is back to normal, however I have a feeling that the same thing will happen again if the net goes out again, considering that the plugin doesn't know when to turn off if the net goes out

[next plank]

i meant this one my bad. im having this issue

[tawdry jewel]

is it me or i cant get authorized for my twitch with obs due to a constant loop of blankness on the browser

[thin dagger]

@tawdry jewel ⤵️

Our Dashboard and Overlay Editor are Chromium Optimized. We strongly recommend using Chrome. Opera GX and the new Microsoft Edge Chromium might work closest to Chrome as they are also Chromium built. Firefox also works, but some things might look a bit different or not work. We do not recommend using Internet Explorer with our Dashboard as it does not support certain neccessary functions. If the website doesn’t work on chrome, be sure none of your extensions/addons are blocking our website or clear your cookies. You can try to see if the website works in an incognito tab.

[tawdry jewel]

I use brave

[obsidian fog]

Use chrome.

[keen kestrel]

I can't figure out how to get SE.live off of my OBS even though I've deleted SE.live off of my macbook. I even tried deleting the files but it's still there. Any ideas?

[shrewd anvil]

Yea,but how do i execute?

[raw crypt]

You don't execute the overlay. It runs automatically if you are on SE app on Android.

[raw crypt]

Check here, especially the FAQ at the end:
https://support.streamelements.com/hc/en-us/articles/10474640025874-StreamElements-Live-General-overview-and-FAQ

[raw crypt]

Quote is not a module, it's just a command. Disable the !quote command on your dashboard and you're done.
https://streamelements.com/dashboard/bot/commands/default

[shrewd anvil]

It Just show this

[smoky swift]

This plugin is broken, i have found that Scene 1 is super broke. Leave it blank DO NOT USE IT and just make the rest of your scenes below it.

[keen musk]

Does anyone know how to connect 7tv plugin to StreamElements obs version

[obsidian fog]

For features or emotes?

[keen musk]

Emotes

[obsidian fog]

For chat widget or chat dock?

[keen musk]

Dock

[obsidian fog]

Make sure your twitch account is set as the primary option in OBS settings (Logged in. Not stream key.) and then under addons in that tab choose FrankerFaceZ.

Once the chat dock is available via the dock menu and not the streamelements one choose the ⚙️ > non-mod settings > FrankerFaceZ control center > addons > enable 7tv plugin. You'll have the option to enable emotes there.

[keen musk]

What if you have a YouTube that you use to stream as well as a twitch

[dense finch]

quick question my alert box isnt letting me no when i get followwers anyone now why ?

[frozen coral]

?

[gilded ibex]

Why there is no stream element tab? im using the old version of obs

fixed it by using latest obs haha

[rose egret]

Hey guys! I'm setting up a subcounter, and it seems like it wasn't updated on lost subscribers. First when I went to Widget Data -> TOTALS and "Reset session" it updated to the correct amount. Doesn't it live update on a lost subscriber?

[hollow rose]

@obsidian fog I don’t understand what you pointed from I went to put ticket in and I don’t have permission when to the how to section and can’t access that either

[thin dagger]

@hollow rose ⤵️

To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[floral stag]

did something change with the multistream plugin as im no longer able to change the tiktok title while im already live. so if i want to start the tiktok later i cant change the title anymore

[hardy trellis]

HELP !!!!

[urban laurel]

Since I installed Stream Elements, my Obs has been giving me the message "Obs did not close correctly." Which doesn't exactly bother me, but I really wish it wouldn't happen. Does anyone know how to fix it?

[slow fractal]

Is there a "Skip All" alerts button or something?

[silent drum]

Hi im not abel to connect my SE.live account in my obs

[serene stratus]

Hello, I'm having the 0 sec bug for !watchtime in StreamElements. Loyalty is enabled and so is the command, StreamElements is also a mod. Any solutions?

[obsidian fog]

Have you been live since enabling it?

[serene stratus]

yes many many times

[obsidian fog]

You'll need to make a ticket in that case so staff can look at it.

[thin dagger]

To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[soft token]

I get this error when ever I try to log into my se.live

[calm crystal]

Every time I close OBS and then reopen it, I get an error message asking me to start it in safe mode. Unfortunately, I’m sure it’s caused by the S.E. plugin, because if I uninstall it everything works fine. How can I fix this?

[inner knot]

Hello, does anyone know if there is a way for a mod to trigger a custom command without having to type the command into chat?

I saw a streamer update a "death count" tracker, and saw the message from streamelements in their chat about the tracker updating, but I didn't see anyone call the command.

I was wondering if there was some way to set up a button on the StreamElements dashboard for mods to use?

[smoky swift]

they know about this error and said they are working on it.

[calm crystal]

Ok thank you

[inner knot]

I was also wondering, is there a way to prevent messges beginning with "!" from being shown in the chat widget?

or do I need to make my own custom widget for chat to do this?

[sullen umbra]

SElive is causing my OBS to not shutdown properly, making me lose all my changes

[frozen coral]

So what should I do now?

Maybe this delay problem would be gone too.
If there wasn't a tab in Streamelements Multi-streaming settings for Scene transitions, use same transition settings as OBS.
But it would be there so that you can decide whether it's a transition and whether it's faded, stinger or what.
And the stinger would be able to decide whether it's a stinger.

[smoky swift]

Yes, they know about it. It is annoying. Run in safe mode. Make changes if you can and then close it. Hope that works

[wise halo]

hello, so i just updated from windows 10 to 11 had to do a full reset on my pc backed everything up and logging in redownloading stream elements i have nothing like before. If anyone could give me a hand on fixing this that would be great.

[light flame]

Hey anyone have fix to chatbot on kick? Sometimes it's working, mostly it's not anserwing commands or anserw with big delay.

[misty tide]

Anyone having issues with Alerts (in the Elements category) not saving? I will make changes save and publish but the updates don’t show up when I simulate the event.

[hushed axle]

I somehow accidentally got a new window up and it had stuff like a stream checklist and you could edit/see your stream info and some other things, how can I get that back?

[sullen umbra]

i reverted to an older obs and is functional

[wise halo]

would that work even after doing a full pc wipe? i had to do that to put windows 11 on my ssd and not on my hhd. i went to log in and it was default

[swift needle]

I got a Mac mini and I download SE.live to use with OBS. Every time I load OBS normally I can’t close out of it as it crashes my Mac. I want to remove SE.live from OBS and every time I delete OBS and redownload it SE.live is still there. Please advise how I can fix this.

I’m contemplating resetting my Mac and manually redownloading OBS. I don’t want to have to do that but at this time I am horribly unaware of any other options

[sullen umbra]

the glitch has always been wiwth the exit button on the menu

[swift needle]

How can I fix it. Like how can I fully uninstall it so I can get OBS back to how it was?

Or am I just SOL? @sullen umbra

[smoky swift]

Look for a program removal app. I used to have one but i forget the name of it. It will look for any dependencies etc and delete everything

[smoky swift]

The name of the app is appcleaner, google it since i cant post links here.

[smoky swift]

The docks are located underneath the Streamelements file menu

[glossy garden]

how i get a ticket to the team? all i get is a chatbot that says i have no access to the ticket channel

[thin dagger]

@glossy garden ⤵️

To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[limpid bluff]

Or email [e-mail]

[lime pine]

why is my bot mentioning new follows in chat?

not sure if my bot is connected to anything else besides SE

[limpid bluff]

https://streamelements.com/dashboard/bot/modules/chatalerts

[lime pine]

ty

[candid lily]

hi

i dont have access to the submit-support-ticket

[obsidian fog]

Where did you get a reference to that channel? Screenshot will suffice.

[candid lily]

i want to know how to delete sources on the 'StreamElements Multi-Stream' tab from the SELive obs plugin

i accidentally duped the yt source, and the delete button appears as the image, can't click it, can't do anything about it anywhere else

i logged out, then logged in, nothing

also nothing on the docs

uninstalled, installed again, still there

unlinked it, it finally dissappears, link it again, the dupe appears

[long tree]

when setting up the encoding settings for other platforms, do i change the settings here?

or do i change them here? been very confused about this part

@candid lily i think that dupe is normal

[candid lily]

why

[long tree]

In their tutorial video, they dont mention the dupe but its there

it might just be a youtube thing?

was able to get rid of my twitch dupe by changing primary to youtube, then back to twitch

basically you shouldnt need a dupe for which ever is going to be your primary source

but i can never get rid of the youtube dupe

maybe has something to do with the stream key??? just a thought

[candid lily]

idk, i had yt on obs primary, then changed it because twitch stream info bugged so bad that it restarted the stream every time i changed it, now there's a twitch dupe and a yt dupe

[long tree]

yeah when i changed my primary to twitch, the twitch dupe disappeared.

just restarted obs and its still gone

[candid lily]

Yeah i just did that, but the yt dupe just doesn't disappear

also idk what happens now with the output settings, i guess it uses the ones i have set on obs since i can't modify it

i also need to try it since idk if it solved the twitch bug or if it now affects yt as well since its been set as a secondary instance

all i want is to stream on both platforms

[long tree]

yeah no the youtube dupe will always be there, i still have no way to delete it

[candid lily]

i have yt set as primary on obs, and twitch set as primary on the plugin, will it explode?

[heavy gulch]

how do i add an alert sound to my subsscriber alert

[stray grove]

Been seeing this for 1 week now.. Is there anyway around this? I checked everything and everywhere, just cant seem to find an answer

[short laurel]

is there a way someone could make you a stream elements overlay based off your wants and needs?

[late wolf]

same here, I hate it. I've asked TikTok to explain themsevles but they have not been helpful so far. They pretty much said to check my videos via the phone app and try to find out which video is causing the revoke to occur and click Appeal

[short laurel]

So for the alert box widget it's not specifically saying that it will alert for "Followers" it says "Members" can I assume that's the same thing? sorry little paranoid if that's a dumb question this stuff hurts my brain

[stray grove]

Thank you so much, that was exactly my problem!

[last pawn]

#1406581065572814879 having audio problem using multistream plugin

[gilded ibex]

anyone know ways to show tiktok's activity feed on obs? or its not possible haha

[obsidian fog]

Unless they have a link you can add as a custom dock in OBS it's not possible.

[rose warren]

Hii anyone know why while multistreaming, obs delay apply only to primary stream and not to tiktok/youtube?

[civic spruce]

Does anyone know why my overlays are showing different results using the same browser source url in different tabs? I just want them all to match. it looks like its making a broswer instance and since this is a game that saves data i just want it to use what the editor is showing since thats whats saved in the "game" data.

this is the exact same browser source URL

the card in the editor is also different and when i refresh the page the one in the editor is the one thats saved into the collection

other browser sources are the same, its like all widgets are instance based in the browser and dont match up with the original?

that was a spin wheel for a punishment stream,

[smoky swift]

I use Social stream to monitor TikTok feed and chat

[surreal gust]

Hello how to fix my chatbox for YouTube emotes

[gilded ibex]

ooo might try that, thanks man

[pliant ocean]

hi does is anyone aware or know how to sort out an issue i have with when going live through obs using elements mutistream tool, for tiktok why it now wont update on my tiktok live. the stream title and catagory? ive tried removing are installing plugin signing out and in im just confused why it is not working as it used to

[smoky swift]

I have a few older versions of the software for windows you can try. What version are you running

[pliant ocean]

obs 31.0.3

[smoky swift]

I meant the plugin

[pliant ocean]

the newest one

[smoky swift]

It would be more a plugin issue than OBS.

[pliant ocean]

as i thought the update may solve issue as it been doing it for like the past 3 updates

[smoky swift]

This latest update had a lot of bugs. Hmm well the oldest one i have was from march i think. I am not at my computer so i dont know the number version

[pliant ocean]

been doing this since then

i stopped streaming on tiktok because of the issue

[smoky swift]

Wish i could help more. I should check my stream titles too i guess.

[pliant ocean]

i only noticed it when my group told me to check my tiktok stream info and it handnt changed but twitch was working fine. and everytime i make sure i change the title and cat before summiting, even tried seeing if there is a manuel way on tiktok to change stream tilte and cat while live but havnt seen anywhere that it can be done

[smoky swift]

Mine does update it looks like. I just changed it yesterday and that one does show. However all the past streams just say Badspade’s Live

That is probably on TikToks end

Not sure what the issue could be. Did you do a clean uninstall using an app like Revo uninstaller?

[pliant ocean]

yeah if you look on live recordings on tiktok live history it will say the correct title you put... but when actually live it still has the old ones when people join... confusing me

[smoky swift]

I thought that was like the bio, that shows. Not the stream title

[pliant ocean]

yes full clean install even whent as far as installing obs all over again when it first occured but that didnt sort it

[pliant ocean]

shows the title and cat

[remote maple]

hi can any dev / staff help me with the chat stats issue a streamer that i watch used to have chatstats but few years ago she changed her name so it now doesnt appear and im pretty sure she uses stream elements could someone help ?

[tranquil umbra]

I just got this error too, there are no restrictions on my account....I assumed it was StreamElements issue...this thing has been buggy AF

[ionic ibex]

one of my friends is just straight up not showing up on any custom SE chat overlay

and im so confused

ive tried a bunch of stuff and she just doesnt appear on overlays no matter what i do

except for the official SE chat overlay

apparently it was because she didnt have a color set on twitch??

does anyone know how i'd remedy that in the future?

[drowsy cargo]

I am currently having trouble logging into my twitch from SE.Live Plugin on my OBS

What I've done so far:
Restart my PC, reinstalled SE.Live Plugin, unistalled (and restarted) and I can't sign in at all due to "Auth Flow Timed Out"

Any suggestions?

[cobalt rampart]

https://obsproject.com/logs/OMcyedR1ADPctSu1 can someone tell me why this keeps crashing

[ionic flare]

i'm having the same issue i need help bad

[drowsy cargo]

Try changing your Default Browser back to Edge

I just fixed it

[ionic flare]

thanks you the goat

[drowsy cargo]

@admin

[short laurel]

Anyone else use GeForce Experience for clipping videos?

I was clipping on OBS and it turns out it left out my camera

[haughty arrow]

i need to remove a output from my multi stream in obs but it's not letting me anyone know a fix?

[haughty arrow]

never mind that

i sorted that out by uninstalling se live but now i can't connect to any custom rtmp

[open kraken]

for the streamelement bot, when i select timer for 2 hours, that means the first time the message can trigger is 2 hours after launching the stream right? it doesnt mean that it can trigger early, and then after that its every 2 hours?

[neat dew]

How can i change the Game & Titel when im Streaming to TikTok? In OBS it showed as change but it wasnt on tiktok

[strong snow]

Hey guys, I have just set up some sound alerts in the loyalty store. I have added the store redemptions widget to my overlays and pasted it into obs. My viewers can redeem the sounds inside of chat and they receive a response saying it has been redeemed, however, the sounds do not play on my stream... someone PLEASE help!

[mint edge]

i made some custom alerts, custom audio custom video, the video works just fine but when i test it the audio doesnt play on any of the alerts

[strong snow]

I have the same issue with my sound alerts that are redeemable on my stream store

[gritty dove]

Has anyone else had Stream Elements disappear from OBS? I've tried reinstalling it but it won't pop up again

[spiral nova]

Helpme

[tranquil umbra]

Anyone Else have Se.Live multistream have Tiktok tell you you are nolonger eligible to stream? I have confirmed that on my account ther eis no issue as I can go live right now on my phone its just through SE.Live....I have been streaming fine for months up until this weekend....and I know tis SE.Lives fault I have seen other users above with the same issue.

On my actual TikTok account, you can see that I have no restrictions and I am approved for streaming. But when trying to connect through SE live, it wants to act like I don't have access.....

[lime vigil]

hello. im trying to install se live beta mac. once installed i try connecting my accounts and i just get a black webpage and nothing happens after. i have not been able to connect any of my accounts.

i click connect and get a black webpage pop up like its connecting but nothing happens.

[silent dust]

I have an issue where I start a contest, people bet, I close the contest, then the contest disappears from my dashboard making it so I can't choose a winner. The public contest page still exists but people cannot be paid out so they just lose their loyalty

[iron scaffold]

Has anyone had any issues with StreamElements not tracking bits used via SoundAlert?
I'm trying to help out a friend, but we are a little unsure what's going on. She has a bit goal going on stream that used to count all kinds of bits she got (even SoundAlert), but now SE won't count that anymore... only bits that are cheered in chat.

Any ideas why that is? any news I have missed maybe? Just a little lost in how to help her, haha

[obsidian fog]

"Intentionally" not possible.

We're not able to track 3rd party usage of bits for other extensions/panels.

If it ever happened that was a really lucky fluke.

[iron scaffold]

Then maybe it never did and we just never noticed before now!
We could swear it went on auto before, but maybe it just got lost in the chaos - anyway, then we know now so that means we just get to set up another thing for SA!

Thanks for the help!

[clear tulip]

If I’m multi streaming and I setup my PayPal tips and overlay stuff such as a goal for YouTube, but someone tips from twitch. That Goal meter won’t move right? Since that source is setup on my YouTube SE overlay?

[ornate smelt]

im pretty new with streamelements with the multi stream feature. i'm having issues with login, my screen keeps getting stuck on loading part after trying to connect my social. any help?

[obsidian fog]

Overlays/alerts/data are all tied to the platform it was created when logged into the website.

Same applies for all the links.

[clear tulip]

I see, so technically there's no way to combine a goal count among multiple platforms because youd need a separate one for each platform. Correct?

[obsidian fog]

Correct.

[clear tulip]

I’m finally starting to understand SE 😊

Out of curiosity, is there a way to have a the multi stream chat appear on stream?

[obsidian fog]

Officially no and if you stream to twitch it's a no-no.

[clear tulip]

Hmm guess I shouldn’t setup the YouTube chat then

That’s where most of my chat is active

[gaunt wolf]

TikTok chat dock asked for me to get live access (I already have it and streamed with TikTok yesterday.) and when I apply for access again through it, it says I already have access. then I scroll down and hit refresh on the widget, but it still displays that I need live access.

[smoky swift]

I think that is a tiktok issue. I use social stream for my chats and i still have to unlock daily with that are you human test. That might be why it wont give you access

[gaunt wolf]

hm, okay

[smoky swift]

I use Social Stream to combine my chats.

[wooden spade]

I have the exact problem, but the thing is that when i go "live" and i go to see my stream on the tiktok app i'm "streaming" but nothing is showing on screen just my profile photo and also when i try to go off streaming on tiktok only, obs crashes 🙁
This started happening few days ago, can anyone help me, please?

[lavish sand]

Hey y'all!
For SE-Live Multi-Stream.

I see the Multi Streaming Activity Feed, and it has a "Stream Setting" option that lets me change the Title & Game / Category. Does this work for TikTok / Kick / Youtube?

If so, how do I get that to work, and is there any method to confirm it updated correctly?

[grim stag]

Is it still the case that you can't send a text message on a custom command and, also, run a command?

"Is there any way to have a command have multiple responses? I would like a shoutout command to write something in chat AND give an actual Twitch shoutout at the same time. currently using another bot to this atm.
sudo rm -rf /*[GEOG]: Not possible."

I could probably write a script that does it, but, this seems like something that would have been easy to implement if they wanted to.

What if I have two chat commands !so and !so2 and make !so alias !so2?

Would that mean that both commands would fire with !so?

[obsidian fog]

Bot can't reply to itself.

[grim stag]

Yeah, I agree, it isn't allowing me to register a similar or the same bits of words or commands to two different custom chat commands.

There's an early terminator in the loop that is picking the command when it finds one. That's all it means.

Tried to register !so like normal. And then a !so2 that also has a 'Command Keyword' = 'so ' and it didn't trigger

so, it's not supported on purpose.

a design choice.

I can maybe use a !filesay. But still inconvenient.

[waxen nest]

I'm having trouble with a custom chat widget for youtube since it's not picking up the chat.

I had the livestream set to public and SE bot is in chat.

Chat is showing for normal non custom SE chat but not for the custom one 🙁

Can anyone help? 🥺

[grim stag]

Thanks Sudo. Appreciate the response.

[hollow nova]

Hello, I never got a response to my previous question. I asked about getting the custom chatbot name but I was told to make a ticket but didn't have the ability to make a ticket. Is there anyone with the information to help me?

[rose pollen]

Hi, how do I get the chatbot to recognize when specific people first type in my chat that day and spit out an automatic shout-out for those people?

[swift needle]

Hello, I got a quick question. I promise it's quick.

Oh, LOL. Anyone know if the timer widget resets when I start my stream?

[heavy ravine]

Having trouble logging into SE in OBS. Everytime i click login in OBS and click connect to Twitch account, my browser pops up and it says logging in and then blank page

can someone help?

[blazing grove]

would it be possible to connect all platforms together example twitch kick and youtube and when someone follow you on kick it shows on twitch overlay?

[eager kernel]

Hi, i have an issuee with verifying my tik tok access even tho i have provided screenshots with my twitch acc access

[weak vector]

elements control centre internal server error why is this

[uneven flame]

Gonna try to multistream on Twitch and Youtube. Using OBS. Should there be 2 Twitch and 2 Youtube? And all of them should be on?

[real frost]

me too

[thin dagger]

@civic ivy ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

[civic ivy]

i give up man

im sorry for being annoying

can anybody give me tips on how to get my sponsorships back? or any insight on how i lost them?

would appreciate a direct answer since #submit-support-ticket doesnt work, and the email ticketing doesn't result in any conversation.

which is why i pinged cryonic since he's been the one responding to many of my tickets.

[blazing wave]

Hey guys, anyone else experience weird issue where no donation messages are shown while someone donates? TTS works, I see the message in the dashboard but none on OBS - I've set my alerts year ago and they worked perfectly up until 48 hours ago

[clear tulip]

Streamed last night to Youtube, Twitch and tried integrating TikTok. Everything had a red dot indicating it was live although when i checked my TikTok channel nothing was live. Am i missing a step possibly? Same thing happened with Kick.

[warm granite]

question for anyone that has done multistreaming from streamelements obs. I have a pretty beefy setup imo i have a ryzen 9 7900x3d and 4070 super, 32 gb of ddr5. When i set up tiktok and twitch to go live at the same time. Ive been told that its super laggy when i do both. My bitrate for upload is 50 so its never been an issue. should i set up different settings for tiktok? or does anyone have an example of how they did theirs? I use the same settings for obs for twitch so im wondering if im throttling myself.

[wanton jacinth]

Does anyone know how to remove the the lock for the streams

[short laurel]

anybody know why Im not getting my notifications when I get a follower or any other live event from my overlays?

when I do the test it works on stream elements

[limpid bluff]

Channel name? No links.

[short laurel]

What do you mean by channel name and if you are referring to the links that you copy and paste Im pretty sure I did that already but let me try again

[stray grove]

I just removed the video itself and my account is clean, and yet im still seeing the same message.. Did Appealing resolve everything for you?

[limpid bluff]

What is the name of your channel? Don't post a link because the bot will delete it.

[bronze hatch]

There's still no fix to the linked scenes with vertical canvas not switching automatically, right?

I'm using a Stream deck and 2 scenes just work fine and change correctly in vertical, but the other 2 won't work

I just realized they work the other way around, when I switch the 2 malfunctioning scenes in the vertical canvas they switch in the main horizontal canvas

[tepid spoke]

please helpppppp!! my Chat Alert Module is not working like Follower/ Subscriber / raid but Adbreak is only working how can i resolve TT

[short ether]

Hello. Theres a new UI with the activity feed. I clicked to run a 120 second ad to disable pre-rolls. The window is now black and blank.

[agile magnet]

I just installed SE.Live beta on Mac. Tried to connect my YouTube account, but it kept going to a blank screen on my web browser. Anyone know how to fix this?

[clever bough]

honestly would love to know this too

Do you need to use OBS in conjunction with Ground Control or is that automatically included with the update?

[short ether]

Since i didnt get a response, i found out something. I restarted my app and its back to normal. I'm just going to not play any ads to prevent it from happening

[steep mauve]

Hi, can someone help with this double youtube connection? I cannot delete either of them.

[grave shuttle]

Does anyone else have the issue where creating a youtube chat widget is just fully blank no matter what you do?

[fallen acorn]

The idea is to have one as a portrait Canvas, one as landscape.

[broken cove]

Just installed the Stream Elements Live plugin for OBS, now all my docks are like super zoomed in so I can't see NEARLY as much data, can't figure out how to unzoom them to what they were before it's driving me nuts. The entire U.I. should be half as zoomed and I can't shrink it since installing the plugin. I've dragged the dock windows to be as small as possible but it's still not even close to what it was before. Even the size of the Font in the entire U.I. went up from like 12pt. to 24pt. I don't know how to explain it. But you can also see my stats dock is now overlapping my docks on the right, my audio mixer dock is a mess. Any ideas?

[broken cove]

I also have this, Twitch, Kick, Tiktok, and Youtube are all doubled up and I can't delete any of them either. Happened after I connected all my accounts. I have 4x connections to a service now.

[limpid bluff]

This is by design.

[limpid bluff]

Ground Control and OBS serve two entirely different purposes.

[limpid bluff]

Channel name? No links.

[broken cove]

Really? Why would we want duplicated sources there? And it was just one source per service before I connected my accounts (not the original commenter, just someone who has the same thing)

[limpid bluff]

One for horizontal and one for vertical/shorts.

[broken cove]

But you can see they aren't one horizontal and one vertical in that comments picture (there are two horizontal), for instance I have two horizontal youtube and two vertical youtube, again, only after I connected my accounts I noticed this same thing

[limpid bluff]

You should be able to change the canvas on either to suit your needs.

[broken cove]

I mean that works but I guess I'll just have 4x connections to Youtube then that I can't delete. I see that you can change the canvas on the connections, but there was only two before. One horiz, one vert, perfect. Then I connected my accounts, and then they duplicated, I now have two horizontal, and two vert. copies of the original two connections. I don't want 4x connections to Youtube doubled up unnecessarily, but it won't let you delete the extra ones.

[clever bough]

So what is the point of Ground Control if I am just going to use OBS SE Live?

[limpid bluff]

Some people don't want to use the plugin, or they stream from a console and don't have OBS.

[clever bough]

Okay that makes more sense. Thank you.

[limpid bluff]

Not sure why you’re getting four, unless you are connecting multiple accounts. Might be worth submitting a ticket.

[thin dagger]

To open a support ticket, in #community-helpdesk type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[neat kettle]

i have problem with connect with kick anyone help ?

chat gpt dont help me

[dim dirge]

@random plaza not sure if it helps, but I narrowed down the issue finally to name resolution issues against Google's DNS specifically for stream elements and a few other locations. Recently been having name resolution issues with them at 8.8.8.8 and 8.8.4.4. If you were using those as your DNS servers, I suggest using cloudflare's main and backup DNS nodes at 1.1.1.1 and 1.0.0.1 which solved my issue and resolve correctly. Even if you're not on Google's DNS, your provider might forward some requests so worth trying cloudflare.

[meager zinc]

I can't connect my TikTok account. They always deny me access permission. Does anyone know why?

[hallow galleon]

When I tried it said it ur account has to Be 30days

[smoky swift]

I am not sure if it will work on every window but try clicking into the panel and then hit
Ctrl - on the keyboard i know it works for chat windows

[tepid spoke]

khunwalnutt on twitch

[tight tiger]

does anyone have any suggestions on getting the Kick Chatbot to actually join a Kick channel? It joins Twitch and YouTube just fine, but not Kick. None of the official help channels/pages for SE seem to be working either so Im not sure where to get help from. Yes, I have already parted/joined it many times, and I've confirmed it is Modded on the channel

yeah, I have and triple checked, but its not even appearing as online

[timid niche]

yes you have

yer I never had much luck with it myself

[tight tiger]

Twitch and YouTube have worked for me for years

but kick is being a real pain

[timid niche]

yes Kick is not set up well, it seems half thought out and mostly cloned from twitch.

What are you trying to achieve,

I use streamer.Bot for almost everything now due to 3rd party bots not working well or unreliable.

[tight tiger]

honestly I wanted to have a central kinda place to maintain everything

but starting to think its like the old mixer days where thats impossible

[timid niche]

take a look at Streamer.Bot.

It dose nothing out of the Box, but when set up, you can do almost anything.

You can even let viewers change your stream - Sources and scenes if you want,
Dam this thing will even turn your lights on and off if you have smart lighting.

Connects and integrates with almost all major platforms and devices you will need from Stream Elements to Elgarto stream deck and much much more.
Twitch - Kick, - YouTube + more

I have just switched to the latest test version, I have use the stable version for a long time.

[dusky trench]

hihi! I'm having issues with the bot saying it's banned despite very much NOT being banned? I've tried unbanning, unmodding, resetting everything and nothing is working. I just want my subathon timer working ToT

[bitter pivot]

Hey there! I'm trying to make alerts for Twitch Charity and no matter what amount I emulate, it only does the default one, not any of my variations

okay wait

IGNORE ME. I NEVER HIT SAVE.

[late wolf]

Nice. In my case I'm still waiting on them to confirm whether I need to install the phone app or not to proceed. I was hoping not to have to install TikTok on my phone

[stray grove]

It seems you have to get that app, only way to be 1:1 with tiktok

[late wolf]

Thx, will try that if I don't hear back by next week

[rustic arch]

Good evening, I was live a moment ago on Kick and TikTok with the StreamElement SE.Live plugin. I had to restart the PC and turn off the live stream. When I tried to connect again, it tells me this, but on the phone I can do TikTok live normally. I don't understand.

[orchid beacon]

I'm having trouble with my ultra-wide screen and getting the overlay to work. I've set the custom resolution to my monitor size (3440 x 1440) and moved around things where I want them, but when I have it on OBS, it cuts it off. I originally didn't have the resolution correct and it was tiny on my OBS, so once I figured that out, I thought it would be smooth sailing, but now it just cuts it off at the same resolution as before rather than fitting to what I set it to 🫠 First screenshot is from Streamelements and the second is my OBS and the cut off camera overlay I added.

[thin dagger]

@orchid beacon ⤵️

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[obsidian fog]

But set it to match the wide Res.

[orchid beacon]

I don't understand why, but I changed nothing and was just trying to manually do it on OBS, went to toggle the visibility, and now it's working?

🤷‍♀️

[obsidian fog]

It be like that.

[orchid beacon]

Thanks for trying though lol

[oblique terrace]

question: who knows why my YouTube channel is duplicated, how do I remove it?

[oblique terrace]

anyone ??

[silk zodiac]

is it work?

[honest nymph]

Not working for me either!

Oh now it works!

You can open the control panel now (it wasn't working earlier today) but can't start or reset timer

I'm in the middle of a streamathon so really hope this gets fixed

[hushed silo]

Hello, i need some info about how Giveaway works. I create the giveaway, it is announced and !giveaway works. but !ticket doesn't give any info if user can pick a ticket or not and !points is not triggering either . Any suggestions ?

[late wolf]

This is another pain point of the SE.Live multistream that has been there since the start