community-helpdesk

[ebon cloud]

@obsidian fog well it seems Star Citizen (that use Easy Anti-Cheat) is impacted as well

thx!

[obsidian fog]

Okay. Just double checked and the Devs would need to update their AC to reflect the new copy that's available.

[weak mountain]

I can only see black screen

on my Game capture

a friend is having the same issue

[tardy mirage]

Does anyone know if there is a Twitch Charity Goal Overlay in SE anywhere?

I can only manage to find alerts and whatnot for DonorDrive and Tiltify but not Twitch's own charity tool

[obsidian fog]

We do not have anything for that.

[tardy mirage]

Sadge

[lunar vessel]

Hey, if I want to add an extra week, if possible to my sponsorship, how do I do that?

[vivid crown]

Bumping this because my viewers and I can't figure this out lol

[lunar vessel]

When did you accept it, and did you have a read through the breif? Sometimes they add a code or something in the breif...
The few sponsorships I've done I have forgotten there is a code even after reading the breif a few times, whoops.

[vivid crown]

It said to check the in-game notice or email.
My viewers and I found no email, and we can't find anything in-game either

The brief said it'd be one of the two

and I accepted it 3 days ago

[lunar vessel]

Hm, never accepted one from them before... Sorry. >.<

You checked spam folder?
Nothing in the notice boards in the game?

[vivid crown]

we all did lol

nothing xD

[lunar vessel]

Hmmm. That's so annoying. I'm sorry!

[limpid bluff]

You’ll need a ticket

[thin dagger]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[vivid crown]

Lol, my ticket got closed and idk why lol

oh well

[lunar vessel]

Whoops sorry! I thought it didn't go through!

[maiden temple]

Not sure if i need a ticket for this or not, sorry.
Is there any reason why if you have 3 mods, and they can all add twitch chat commands, when getting a 4th mod, that new mod, even thought they appear to have the same permissions as the others, that mod cant add any commands?

[ruby tulip]

I was having some issues on my end wih my network, so I closed and then re-opened my streamelements obs, and now the start stream button (for YouTube streaming) has completely changed to something that is both useless and not functioning??? I used to be able to manage my broadcast and set up my thumbnail and title and privacy settings before the stream even went live, as well as select an ongoing stream so that if I needed to reboot my software I could still reconnect and keep streaming... Now when I click start stream, it's a completely useless menu that lets me either go live with only a title and description (NO THUMBNAIL on YouTube??) or I can go live to YouTube Live Dashboard settings, which seemingly starts broadcasting and rendering frames but isn't actually going anywhere and doesn't pop up on my YouTube channel? Anyone else having this issue?

How do I revert back to the previous settings for this? I've tried rolling back my OBS but I don't think that's the cause. It didn't even tell me my app updated, I just closed it and reopened it and it was changed and now I can no longer properly setup my streams or reconnect to ongoing ones. Is there a setting I'm missing?

[thin dagger]

@ruby tulip ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[river siren]

Hi guys. My chat bot on the old GC has logged out, how do we generate an OAuth token whilst twitchapps.com/tmi is having problems with not being secure? The bot isn't working when I test it via GC.

[obsidian fog]

The legacy GC is more or less dead in the water as there's no plans to update it and any issues you encounter with it are considered "won't fix".

I'd recommend using the newer version as it should work a lot better

You can get it here https://strms.net/ground_control

[river siren]

No worries. Appreciate the quick answer @obsidian fog

[crimson vapor]

Hey all. New to the sponsor things. Is there a discount for the factor x is they use my code for the food?

[loud needle]

Anyone know how to change the font for the chatbox and alerts?

[opal osprey]

im guessing no word yet on if tiktok will be supported on ground control specifically mutlichat

[soft jungle]

Question, i just updated my OBS and i can't open it anymore, the only way to open it is in "Safe Mode" which i really dumb, can anyone help???

[fluid wadi]

Why can't you open it? what happens?

[soft jungle]

I recently updated my OBS to 31.0.0 and it won't open, it'll only open in "safe mode"

[fluid wadi]

run in administrator mode

[soft jungle]

Tried that, didn't work

[fluid wadi]

downgrade to the previous version

[soft jungle]

I don't even know how to do that, but I uninstalled and reinstalled it, it works now, don't know why it did that to begin with

[limpid bluff]

Uninstall any plugins you may have. It's possible they're not updated for 31.0.0 yet

[brave karma]

Quick question! Am I allowed to play copywritten music (muted on VODs) during my campaign window for sponsorship?

Mostly asking because I'd like to play Christmas music for 1 stream but wasn't sure if I'd be allowed to.

[limpid bluff]

You are not.

[gaunt wolf]

Whenever I try to record something, my output is always freezing randomly then reverting back to its original state. Is there any reason as to why this is happening?

[ancient adder]

Hey i added module like subscribe alert in live stream chat but when i do live stream on YouTube someone subscribe to channal alert can't send msg in chat why? And when i open streamelement dashboard there i can see subscribers count but on stream i can't revive alert in chat?

[thin dagger]

@granite grove ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[polar moss]

Is there a way to make a manual Twitch API call (requiring authentication) from within a custom widget?

[obsidian fog]

#dev-chat would be the place for that but no idea.

[ancient adder]

Hey i added module like subscribe alert in live stream chat but when i do live stream on YouTube someone subscribe to channal alert can't send msg in chat why? And when i open streamelement dashboard there i can see subscribers count but on stream i can't revive alert in chat?

[jagged leaf]

Hey everyone. I am having a problem while creating a custom overlay for Youtube, if anyone can help in this will be a huge help.
I am creating a custom widget for Youtube streaming, i have 5 categories i.e.,

• Newest Ultra (meaning most recent member on my channel);
• Latest Superchat (meaning most recent superchat on my channel);
• Most Superchats (meaning the user who has done the highest quantity of superchats in the month, not the total value of the superchats);
• Biggest Superchat (meaning biggest superchat this month);
• Top Superchatter (meaning the superchatter who has donated the most total money through superchats in that month).

I get the names and amount of each category, the problem i am facing is that i don't get the profile image url's for the categories.
I do get the images url when a new member is added by onEvent but for the superchat-alltime-top-donator and superchat-alltime-top-donation i don't get the image url's. I have attached the image of data object i get when the widget loads and on session update.

My code looks like this:-

window.addEventListener('onWidgetLoad', function (obj) {
    userCurrency = obj.detail.currency;
    globalSessionData = obj.detail.session.data || {}; // Initialize global data
    console.log('onWidgetLoad data : ', globalSessionData);
    updateCarousel(); // Populate initial carousel data
});

// Event: On Session Update
window.addEventListener('onSessionUpdate', function (obj) {
    globalSessionData = obj.detail.session || {}; // Update global session data
    console.log('onSessionUpdate data : ', globalSessionData);
});

Basically i store the object on onWidgetLoad and onSessionUpdate and then get the relative data from it but right now i am not getting the image url which is a big issue. I also don't get the users id or username by which i can fetch the image from some API. Is there a workaround for it that i am missing?

Thanks in advance

[raw crypt]

#dev-chat is always the best place for code related questions.

Basically i store the object on onWidgetLoad and onSessionUpdate and then get the relative data from it but right now i am not getting the image url which is a big issue.
You don't, actually. That is only stored during the moment the widget is loaded and in memory. Once the widget is refreshed, that info is wiped out.
If you want to save data between reloads, use SE_API.store.get()/set()
https://dev.streamelements.com/docs/widgets-old/186263f447d1d-custom-widget#se-api

[raw crypt]

The subscriber alert only triggers if the user who subbed to the channel has their subscription privacy public.
If the user has the subscription privacy as private, it won't trigger the alert

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[versed venture]

I posted this in general but I'm wondering about se multi stream. Is it using your home Internet to multistream to multiple services (so uses more bandwidth) or do you stream to a server which then multistreams to other platforms for you?

[cedar elk]

the stream elements plugin keeps crashing obs everytime I close OBS

[finite girder]

not sure if this is the right channel, but i filled out the form for the multi-stream beta, but im worried i was too late, is it still ongoing? the email was in my junk

[cedar elk]

I don't htink its started

[plush inlet]

Hey does anyone have a total active subs count and a sub goal count like kai cenat and other big streamers. Someone please send me an overlay or tell me how to make one thank you.

[limpid bluff]

It's been going for a bit, a staff member has to give you the role

[obsidian fog]

I am not aware of any plans for it to be changed.

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[finite ravine]

This is probably the dumbess question, but I am just uncertain. Regarding sponsored stream: I wonder, when it says "Wait (amount of time) before your next stream)" does it mean that I can still stream the game... but cant get the reward until that time? Or will the time reset if I stream the game?

[obsidian fog]

Technically you can still play it but it won't count.

[finite ravine]

thank you! 🙂 Just wanted to not reset the timer!

[obsidian fog]

You'd need to make a ticket to get an official response.

[novel swallow]

§TICKET

!ticvket

[fluid wadi]

😬 !ticket 😅

[fluid wadi]

write !ticket and the problem you have

[jagged leaf]

Okay, I'll move my query there. Thanks for the information about storing values between sessions—I wasn’t aware of that. However, my main question still stands: how can I retrieve the profile images for the all-time top donator or donations?

[raw crypt]

You don't

You would need to get that information elsewhere, as SE doesn't provide it, unfortunately

[jagged leaf]

Okay, thanks

[shadow berry]

How do I change the name of my chatbot in my channel to another user that I made for my bot name?

They state it was under chat bot settings.. no longer there.

[raw crypt]

You need to open a ticket and ask the staff to enable the option, so you can change it.

[thin dagger]

@shadow berry ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wary barn]

Hey still waiting for a response it's been almost 4 days now. Its past the pay day for one of my sponsorship. And it still says missing payment information and I am unable to update it

[modest moat]

Can someone tell me why when i click connect it sends me to streamelements page and its already linked to my account but when i refresh on twitch it doesn't update?

[modest pelican]

Why is my game capture not working after the update wtf?

[obsidian fog]

Some games need to update to work with the OBS changes https://obsproject.com/kb/capture-hook-certificate-update

[modest pelican]

what i need to do i dont have cs2 screen anymore

[obsidian fog]

Are you playing vanilla or faceit?

[modest pelican]

faceit

[obsidian fog]

Have to do window capture.

Or display capture but window is the lesser of 2 evils.

[modest pelican]

Its not working

[obsidian fog]

In that case you'd wanna join the OBS discord.

[thin dagger]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[uncut sluice]

Hi I was wondering how I am able to add Youtube activity to the se activity I heard it was possible and wondering if its possible for tiktok as well

[lost summit]

hi guys

my total subs is on 0, and when someone gifts a sub

it goes to 1

and then back to 0 again

does anyone have a solution for this? is it an api issue or?

[halcyon hinge]

Hi! I am trying to use the quote command on twitch, i can add and remove quotes just fine, but if i want to look up a quote containing a certain word it just shows a random quote instead. Anyone knows what to do?

[obsidian nebula]

Hello, can you do entrance shoutout with stream elements ?

[eager kite]

The new beta when I am linking all of my stream accounts it won't let me link my KICK account, will KICK be supported in the future? @trim prawn

[sharp lark]

anyone using the new SE Live beta yet? I do not have the "SE Versions" option in OBS under the "StreamElements" Tab.

nvm, had to just re-log into my account smh....

[slow grail]

Se.Live Beta is just crashing when opening OBS, i dont even come in on the app now...

[slate elk]

Is SE LIVE crashing and won’t open for anyone else?

[robust quail]

When I update to the beta it says I need to close the window that says I need to close the window to update then it just closes and doesn't update lmao

[thorn nova]

I cannot get approved on TikTok for some odd reason after trying to connect my TikTok account. Someone please help.

[frigid iron]

Can’t remember if it was for Kick specifically, but for some services that are not directly supported, you can use the RTMP method

[hasty chasm]

wont let me log in to SE when I open OBS, I login, screen goes black and se live just loads

[ruby sequoia]

Just saw the discord announcement so I want to make sure I'm following properly. I already use SE.Live and did switch to the Beta, going through a download, etc. However, OBS keeps crashing post-download so I want to make sure I wasn't supposed to download via the link (even if already running SE.Live) from the announcement?

[eager kite]

It will let me add it as my main source to stream to but then it disables the audio track function for my twitch. But if I had twitch as my main streaming service and Kick as the add-on then I can still separate my audio

[thorn nova]

Seems like I got approved when I clicked Apply Again. Worked.

[ember leaf]

So SE.Live seems to be the cause of me crashing at the moment.
obs 31.0.0,

[sharp bobcat]

im on OBS 30.2.3
i switched to the beta branch but dont have the multi stream dock
the menu streamelement > se.live docks doesnt create a menu

okay not sure what i did but that menu exists now...

and a bunch of stuff popped up and i got the multistreaming thingy, okay cool

[fathom crag]

Anyone else having issues capturing games since the newest update?

I was able to capture Star Citizen the other day perfectly fine, updated OBS today and now it won't capture it anymore. Other games work fine.

Star Citizen had no updates in the meantime.

[paper ferry]

Im only having problems with the streamelements canvas

[fathom crag]

Okay, it is definitely something in the new OBS version. I just downgraded to 30.2.2 and it is fixed.

[slate elk]

Did u do beta or default

[red blaze]

Anyone found a way to avoid the crashing when updating to the beta?

[slate elk]

That’s what I’m running into also just a white screen

[drifting badger]

I was stuck because when opting in for the Beta, the update basically not only closes OBS but closes itself. Then when you open OBS again, it starts to ask to update again and then it goes on and on. Downgrading to 30.2.2 helped.

[sharp bobcat]

Beta, I think my session might not have been logged in correctly

[lyric nexus]

If installing the mutli stream beta update seems to have broken obs...how would I go about downgrading if I can't keep OBS open long enough to do it

[red blaze]

I uninstalled streamelements s.e live and the opened OBS as normally

It just does not have the s.e options

[lyric nexus]

interesting I never actually had Streamelements installed...just the streamelementsse.live

found a video will report back

[drifting badger]

I did the following:

• Downgraded to 30.2.2 (fresh install)
• Installed SE.Live
• Opted in for Beta (reopening OBS)
• Imported my regular profile and scenes
• Updated to OBS 31 in the app

Seems to be working now. I will try to multistream and check in later.

[slate elk]

@drifting badger how u go back o 30.2.2

[red blaze]

Nice, for me when I select the Beta version option it crashes and never runs back unless I uninstall or open OBS in safe mode

[narrow nest]

i just setup my multistearm is there any way to put all chats on stream display or no?

[drifting badger]

I went to OBS website and downloaded the previous versions from there.

[drifting badger]

It was weird with me. When I opted in for the beta, it closed, installed the beta, then white window poped out for me to update SE.Live to beta. I clicked, it tried to install but the installation program not only closed the programs it was supposed to close but it was detecting that it should close itself. Opened OBS again, same stuff, over and over lol.

So I installed OBS 30.2.2 as a fresh install.

[cunning walrus]

Quick question, is it not possible to resize an image on a streamelements overlay, but with stretch? There's only 'Auto' and 'Scaled', but scale cuts off the image when it's resized to the size I need, and auto just never resizes the image period. Is it possible to do this in SE, or do I need to find something else/use obs for it?

[lyric nexus]

yeah it was the beta that broke obs..found the unistaller in the obs program files and restarted...now good ot go

[finite girder]

hey guys i dont see multi chat in the SE.live beta? any idea why

[drifting badger]

One suggestion: if I'm connected to twitch on OBS, it doesn't make sense to have another source there with the same account. And with YouTube: I only have 1 channel and it shows two of the same and I can't delete any of those. 😦

[tight anvil]

Does anyone know how to fix the vertical canvas window? It looks so odd after I create a canvas.

[iron arch]

i also have 2

[red blaze]

I think for Youtube they have 2 for Horizontal and Vertical streams

[vernal river]

So with tiktok, I was able to sign into my account and it said I could close the tab but the settings dialog still has the connect button.

[livid sage]

does anyone know if multistreaming will start already scheduled streams? Just asking as don't know but wanna make sure it gets the right stream

[slate elk]

I’m not even able to get pass the beta install how y’all doing it

[livid sage]

I just went to beta and it accepted it

I got it downloaded

only thing is.. I have no idea if it detects scheduled streams

[bright leaf]

OK Lets Address a real Problem with the SE MultiStream Dock. It Resizes OBS and its Very ANNOYING i have my OBS on a Vertical Screen. Each Dock Has a place to sit, cool i Merge docks cause my GO LIVE Dock doesnt need its own location. everything is fine til i close OBS and OPEN it again. at which Point OBS goes off the screen Since the SE MULTI Dock wants to be Full size upon opening and it resizes the program.

Get it fixed Please. Atium Multistream is Significantly better as of now because of just this right here

[slate elk]

When it restarts it just crash for me

[livid sage]

does it at least detect scheduled streams?

for youtube?

See this is why I'm uncertain I have no idea xD

This is all new to me but then again it is for all you guys to

[bright leaf]

Im curious by what you mean.

[livid sage]

So like if you schedule a stream on youtube.. like you know you normally do? I just don't know if you go live if it will let you choose that stream or not manually -_-

Just clueless

I might test it out see if it does

[red blaze]

I heard in the SEHQ stream that they do, but I don't know if it does it atm

If it doesn't at least I know that it will on a further update

[bright leaf]

yea i think just testing it is the way to find out

[vernal river]

Resolved by adding a new tiktok output, when I went to connect it said I wasn't approved then I tried again and it said I was approved (i've been streaming on tiktok via live studio).

[bright leaf]

The Only Problem im worried about with this Plug-in. this is the most annoying problem that can possibly exist.

on the left is how i want OBS to Look when i open it.

The right is Halfway off screen and needs to be resized each time OBS is opened

[tardy sparrow]

Canvas gets hidden behind other dock and I have an issue to remove the 2nd YouTube source from the same account

[livid sage]

I do like the concept I will say and I like how tiktok is part of it

well it does work like they said and you can choose whatever broadcast you want.

also another thing to.. I don't know if it picks up the same obs audio or not

but guess I'll see tomorrow for stream and see what it's like

[bright leaf]

I like the OBS Atium Multistream plug-in paired with Axel Chat Plug-in Better for now. it works, it has Twitch, YT, TT, FB, Trovo, X, Kick and Custom Platforms but the main thing is it doesnt resize OBS.

[livid sage]

So what you mean by that.. like it doesn't resize your regular stream while you are live does it?

Like your main canvas?

Long as it works that's all I care about

[bright leaf]

This right here

look at the pics the right is what its doing. OBS has its own monitor on my setup

and this plugin causes it to go halfway off screen

and i must manually resize the dock each time i start it up

[livid sage]

Yeah but what I'm asking you like say you go live on twitch.. does it mess up the main stream or does the main canvas stay the same? @bright leaf

Like I get for obs

but I just wanna make sure the canva is alright

[bright leaf]

so far the main canvas is staying the same it seems

[livid sage]

and it don't mess it up

That's good then that's what I want

[bright leaf]

its only resizing the App itself lol which is annoying nothing more

[livid sage]

But yeah for obs I can see what you mean it still needs work

[bright leaf]

exactly

like it just needs to not do what it wants to do and what the user, (thats us) tells it to do

[livid sage]

I'm just glad it lets us choose scheduled streams and all that to for youtube 🙂 I like that when your scenes work together @bright leaf like you scene main scenes and the vertical switches to

[narrow nest]

is there is anyway or not?

[bright leaf]

i like when it works too, the idea is MUCH nicer than what im currently using to get the same effect, i just need it to not change layouts. i merged docks for a reason

[livid sage]

I like how I keep getting denied tiktok live access when I already have it xD

[bright leaf]

i had to try it a few times before it allowed me

[livid sage]

I put in what I normally do the analytics and all that.. my settings and it keeps denying me

[bright leaf]

i had to change browsers to get anything to connect. maybe something similar

[livid sage]

You already had tiktok live access to?

[drifting badger]

For me it's taking forever. When I requested for Streamlabs it took like 5 minutes. I guess the inflow must be huge!

[bright leaf]

do you mean like on stream when chat is displayed?

[livid sage]

Possibly it's just annoying xD

[bright leaf]

it told me yes the second time i tried to connect it but it says i do

[rapid epoch]

When I setup 2 platforms do I need to change my bitrate x2?

[livid sage]

Hopefully figures out I already have access

[narrow nest]

when i stream i wanna display the chat on stream like add embed or smth

[bright leaf]

no that shouldnt be a case. been multistreaming a bit now and i leave it at the 8k for kick 10k for YT and 6k for twitch. My homie has similar and his is set at 6k across the board and his works. so if you have the internet speed you should be ok BUT as always do test streams to see how it looks

[narrow nest]

so i can or not?

[gentle sparrow]

have you locked your dock positions?

[bright leaf]

Soooo Stream Elements Has a Chat Overlay option on their Overlay edit page i would imagine (havent tested it yet though) that it will connect all your chats. IF it doesnt i believe they will implement it sooner than later

[bright leaf]

yes and thats why i find this annoying because it isnt staying how i want even after unlocking resizing and locking again

[narrow nest]

i cant find overlay edit page tho can u give me the link or steps pls?

[bright leaf]

https://streamelements.com/dashboard/overlays

[bright leaf]

^^

[narrow nest]

ye got it there is chat overlay but it will combine the chats ?

[winged dew]

I got this

[bright leaf]

not sure tbh, but if its a thing that will be, it will be found there in the future i imagine.

[bright leaf]

click on your StreamElements Tab and Log OUT and back IN

[winged dew]

I got thit thank you

[bright leaf]

you're welcome

good luck lol

[little orbit]

Hey y'all. Following the video it states multiplay my bitrate by how many platforms I want to stream to. If I do that, Twitch just goes black because of the bitrate cap?

[red blaze]

May I ask how you make your scenes list look like that?

[bright leaf]

i believe this is what you are looking for :D

[bright leaf]

^^

[red blaze]

Oh yeah, thanks!! 🙂

[bright leaf]

you are very welcome!

[last steppe]

is FB and IG working ? who managed to go live on Tiktok?

[wintry comet]

I’m trying out the new multistream beta and the lower half of my vertical canvas is black and blocks that portion of my scenes. Any ideas?

[drifting badger]

When resizing/moving elements on the canvases, I can't use arrows on my keyboard to do that :OO

[gentle sparrow]

trying to add kick via rtmp and when i move the slide over I get this message : Request failed with status code 500

[smoky crow]

I learned to stream to kick using custom rtmp and have to enter key and rtmp url each time you go live

[gentle sparrow]

This is my first time adding it after watching the live stream and going into the beta to try out the multistreaming, It's not connecting at all

[bright leaf]

i use Atium Multistream, so far its much better than SE for now. though im sure with enough time SE will blow it out the water

[uncut sluice]

Hi I just installed the beta and after doing so my OBS crashes after opening it and wont open unless I use the safe mode How do I revert the install if I cant see plugins

[bright leaf]

a solution ive read is to backup your sources and scenes and downgrade OBS. and try the beta that way. its not crashing for me and i am on OBS 30.2.3 (not sure if that is most recent)

[uncut sluice]

thats what im using but it crashed and how would I go about doing that

[bright leaf]

to backup your scenes and sources go to profile first and export then go to scene collection and do the same there

[uncut sluice]

got it and then where would I go to downgrading?

[bright leaf]

you would uninstall and find a older version and install that

[uncut sluice]

Okay and what version is recommended

[bright leaf]

but i'll be honest as it sits SE is very buggy i would recommend just using Atium Multistream til they work a few things out

[uncut sluice]

okay sounds good I just wanted to go back to the normal SE so I still had all my plugins

[bright leaf]

i feel you on that. i think you should try starting OBS in safe mode and going to the SE tab and changing it back from the beta to the normal version for now

[abstract hazel]

Hey, my own playlist somehow doesn't get used on Media Request

[uncut sluice]

the se tab doesnt show up in safe mode since its a plugin and it doesnt show them in safe mode

[bright leaf]

is it playing their default one? if so remove it and set yours as default. it should fix that

[abstract hazel]

How?

Because I set it on the streamelements Dashboard in my browser and tried the same in the widget.

[bright leaf]

hmmm yea you probably need to reinstall the whole thing it sounds like

[uncut sluice]

sounds good thats what im doing

[bright leaf]

Did you set your playlist as the backup?

to set mine i had to pop out the player and click settings and pasted the proper link there and then i hit randomize and it was good to go

[abstract hazel]

Yes, I did that. But it still doesn't change it when I skip to the next song.

[bright leaf]

Hey so im seeing a thing called LivePush Multi Chat Overlay for OBS. i think this is a solution to your problem, try it out and LMK if it worked for you!! goodluck!

[abstract hazel]

It somehow doesn't take the playlist I set, no matter if I set it on the Dashboard in the browser or on the widget.

It shows it on the Dashboard, but not in OBS

[bright leaf]

there should be a save buttion but i assume its not working at all

[abstract hazel]

It keeps the settings when I check it again, but the playlist doesn't get recognized.

[sharp lark]

Quick question, I am guessing the vertical canvas needs its own audio sources set up, is there a vertical audio mixer window I am missing?

[bright leaf]

OH make sure the playlist is public i know that matters

[abstract hazel]

Well, before switching to the Beta, it worked.

[bright leaf]

hmmm. Thats definietely something you should probably submit a ticket about. i havent checked to see if mines correct. give me a few minutes please

[hexed smelt]

i just get this when trying to switch to beta version

[abstract hazel]

Ok, it doesn't save it too.

But yeah, the overlay and such do it correctly, only the widget does it wrong and plays different music, resulting in my Stream Deck also skipping the wrong song.

[bright leaf]

what OBS version are you on? i am on 30.2.3 and my playlist is set as only a backup and its still there. BUT i DID just notice its not my copyright free music it is my actual music playlist hmmm

[abstract hazel]

Same version as you

[sleek atlas]

hello, when using the widget for "session sub count" for "new subscribers," does this count all subscribers including gifted, or just those that sub with prime or paid?

[bright leaf]

but i also stopped using the Media request thing since i dont think i was able to figure out how to set its VOD audio track to one that doesnt get me in trouble

[cedar elk]

I keep getting a weird bug catching thing when I'm setting up the multi stream

[abstract hazel]

Yeah, I use non copyright songs, so that wasn't a problem for me.

[slate elk]

Did y’all do a fresh install of obs to install the beta ?

[topaz ermine]

Heya folks 🙂

Anyone know the minimum version of OBS that SELive would need please ? Specifically to be able to run the Multistream Beta ? I still have Win 7 and OBS v27.2.3 as newer versions will not work on Win 7.

[thick oak]

hey all! how do we change the encoder for each site we are streaming to? Eg YT i stream at 1400p 15mbps however for twitch/trovo I'd want 8kbps and TikTok 10mbps. It's easy in Aitum I'm guessing I'm missing something

[sharp lark]

I don’t believe you can right now.

[jovial ocean]

so idk if this should go here or in the multistreaming beta chat but I've had pervious issues with SE.live that I could never figure out how to fix other than being told I'd have to uninstalling SE.live. With the mulitstream beta I'm assuming I'd be re-downloading live, right?

[drifting badger]

Just got approved by TikTok. Took me roughly 5 to 6 hours.

I will try to go live in a few lmao

[bright leaf]

Na as far as i know Atium is only thing that lets you choose specific bitrates for each one. so for now im sticking with atium

[thick oak]

oh disapointing, not all providers support the same bitrate/encoders

[sharp lark]

Where is the multi stream beta chat? I don’t see one?

[drifting badger]

Now when I close OBS and open it again, it tells me "User ineligible" even thought I am now.

[bright leaf]

i know which is annoying but i do believe SE will most likely notice we want control over each services specific Bitrate and implement it eventually i hope. i like atium but i feel SE will be MUCH better in the long run

[jovial ocean]

you have to sign up to be given the role to see it

[bright leaf]

there should be a dock for it

[topaz ermine]

Is that without the 1000 followers ?

[drifting badger]

Yes. First I got LIVE Studio access and I had to go thru 3 stages of stuff to get it permanently.

Then after I while I got Streamlabs access. (after I applied for it)

[bright leaf]

honestly i stopped Tiktok streaming cause my channel was getting reported for idk what reason and i decided to not waste my time with it

[drifting badger]

Some friends of mine told me that sometimes if you don't show your face sometimes you get reported for being a minor.

[sharp lark]

Oh, I don’t see anything anywhere to request access to a chat.

[drifting badger]

TikTok is weird tbh

[bright leaf]

no idea, i was doing vtube so it is possible but i clearly sound in my 30s so that could be what happened, i just got annoyed and stopped after the 2nd time it hit me with the BS. But it requiring its own streaming software to go live really annoyed me for sure the most and is main reason i stopped after the report problem

[topaz ermine]

Sorry to ask again but I need to know if I need a new OS !!

Anyone know the minimum version of OBS that SELive would need please ? Specifically to be able to run the Multistream Beta ? I still have Win 7 and OBS v27.2.3 as newer versions will not work on Win 7.

I tried googling but cannot find "system requirements"

[sharp lark]

Where is this secret multi stream beta chat access request? I don’t see anything in #role-assignment or #how-to-get-help just trying to figure out a couple of things and would like to make sure I’m in the appropriate area to be talking about it.

[drifting badger]

One other thing I noticed: it doesn't have Scene Transition effects, right? Or am I missing something?

[sharp lark]

I have not been able to find a transition option for vertical either. I am still trying to figure out if vertical needs separate audio sources or where vertical gets its audio from.

[jovial ocean]

you have to get sent an email for it

at least that's how I got in

[sharp lark]

So to get help for an open beta I need a special invite?

[jovial ocean]

I mean

pretty sure its in open beta now so anyone can get it

[sharp lark]

It’s all good, appreciate the help. I’m just gonna wait until the multi stream stuff is a little further along.

[drifting badger]

Yeah, it doesn't have scene transition for Canvases. So weird, it's something so basic.

Well, it's definetely beta, but I think it's on the right path.

[sharp lark]

oh yeah for sure, I love SE they are fantastic, been working with them for years. I am very excited to watch this develop.

[cedar elk]

I've been having major issues with the multi stream but idk how to get support for it

[thick oak]

Yea needs to add bitrate and resolutions per site too

[lavish wolf]

youtube always creates two streams using the multistream

[cedar elk]

Yea idk why it does that. Might be a big

Bug

[weary field]

Hey guys, i try to update on the beta version of se.live but each time the process ask me to close se live, so i can't finish the update... I'm using a portable version of obs and it's updated on the last version.

Any idea on how to finish the update ?

[lavish wolf]

i figured it out, after i streamed for the first time, it let me disable one of the youtube options

[weary field]

kek

[hidden locust]

i got it to update by switching from beta to default and back to beta.

its very buggy

[thick oak]

restart, fixed it for me

[drifting badger]

That's what been happening to me. I did a fresh install of OBS version 30.2.2 and it worked. Then I've imported my scenes and profile.

[buoyant scaffold]

This is a long shot but hoping a developer for SELive see this message and possibly creates a MacOS download for SELive open beta 🙏

[vivid coyote]

Have the exact same issue, you managed to fix it?

I suddenly worked after trying 4 times

[exotic fractal]

With the multi stream feature coming how heavy will it be on a single pc? What are the minimum specs to hold let's say two canvases? (one horizontal one vertical)

[tired jackal]

Has anyone had this "fn must be a function" screen pop up when activating the StreamELements Multi-streaming dock?

[vivid coyote]

why is this my vertical scene

also why is there twitch outputs?

[tired jackal]

My problem was solved in because I didn't have beta on ... 😄

[drifting badger]

Installed OBS 30.2.2 as a fresh install, installed SE.Live, opted in for the beta then it installed the beta, pressed "UPDATE" on the white window that poped up. Basically it. Imported all my scenes/profile later.

[sturdy tiger]

Just curious, is it possible to run the stream elements chat bot on both Twitch and YouTube at the same time?

It's for multi streaming purposes

[raw crypt]

Yes

[obsidian fog]

But they will operate entirely separate of another and YT will need to be a public stream for it to function.

[thorn nova]

Any idea of being able to stream on X?

[cursive gulch]

Hello has anyone gotten the tiktok chat to work for the multistream beta?

[thorn nova]

I connected my account and still says streaming on X is disabled due to API issues.

I want instant verification and free money.

[surreal forge]

Hi There, i installed SE live and the multistreaming keeps saying "Request failed with status code 500" how to fix?

[nova elbow]

Any idea how I can stop this from popping up, I have tried exiting SE by clicking exit and by clicking in the top right corner

[cunning sand]

Anyone else with this same ground control app issue with the chat/twitch cooke settings? I cant get rid of that. Does not allow to accept or reject, like the buttons are broke.
Dang disclaimer takes the whole panel area. Tips to get it checked or gone?

[livid sage]

does anyone know if the sound that I have for my main scenes carries over to the vertical scenes like my capture card audio?

[open glen]

No idea. I was trying to search the solution here, but it seems that no one has figured it out yet.

[cunning sand]

You got that same annoying issue?

[open glen]

Yes, it seems that everyone has it.

[cunning sand]

yeah ok, customize button does work, which kinda makeis it more annoying 😄

[strange ice]

They are trying to fix it but they currently cannot..I made a ticket about it

[rapid ruin]

I tried multistreaming, but the window that should appear to confirm I want to multi stream did not appear and thus i'm only live on twitch ? Can somebody help me 👉👈

[lilac idol]

hey i dont know how to create a like goal in streamelements?

[cedar elk]

If you go to overlays, then widgets, you should see some default goals you can make I believe

[lilac idol]

there are no option for like goals for youtube in stremelements

[cedar elk]

Ah. You didn't orginally specified for youtube

[elder nest]

when i try to open the beta and select it in my obs, it reverts to the regular version of obs everytime

theres no multistreaming window etc

[lilac idol]

so?

[cedar elk]

I assumed you were asking for goals on twitch

Thats why I mentioned

[thorn eagle]

You may have to log out and log back in from the Stream Elements plugin. See if that works

[elder nest]

thanks so so much! <3

ill try it out. ty for response.

[slate elk]

This what I get also. They working on it

[slate elk]

Didn work for me still the white screen with bug issue

[daring granite]

I am trying to create a vertical canvas but I cannot get it to show up? Even if I full screen this dock it wont show me all of it to edit it. Any ideas? I am using the beta.

[quartz wave]

Can someone help me with an autoplay problem with Media Request?

I'm testing it rn to make sure it works (first time user here) in SE Live

But no matter what happens

It doesn't autoplay AT ALL

[daring granite]

I am having the same issue. Were you able to fix it?

[daring granite]

I am having the same issues. any fix?

[ocean abyss]

Hey everyone!
I can't seem to open the sub menu under SE.Live Docks. Nothing happens when I hover over it.
It works just fine with any other menu. Anyone else experiencing this?

I've tried:
Rebooting PC
Reinstalling both stable and beta branches of SE.Live

[ocean abyss]

I managed to solve this.
I had to click logout and re-authenticate with Twitch. It works again!

[solar crown]

is there a way to refresh chat overlay widget? Since the other day BTTV emotes are missing. I had this issue again and I solved it by duplicating the chat layer (then remove it right after)
Any ideas?

this is what I mean

[slender wolf]

Does anyone know with the new beta of SE Live, we provide support through normal tickets? Is there a forum for it?

[hybrid lava]

why is there no ticket creation

[digital rampart]

Hey everyone, I’m new here and trying to start creating custom elements for the public. I’m unsure how to access the developer editor or share to public (not sure what the right word is) for SE. Could anyone guide me?

[ripe snow]

Well love all the Beta Features, no crashes yet ect. One simple question tho, I basically Created all my Vertical Scenes and Sources with the Normal Vertical Plugin, the Scene switching transitions work on the Normal Virtical Plugin, does the Switching (Smooth transition) work with the new Vertical Canvas from SE-Live Beta? it looks snappy when he changed trough my scenes?

[slate elk]

By adding kick do the chat still shows up or no?

[ripe snow]

I use social stream for it ^^1

I have that as my Multi Chat

[slate elk]

Ok

Thanks

[frank haven]

is there a way to turn preview off on vertical canvas for streamelements multistream

[drifting badger]

They don't have Scene Transitions on Canvases, so doesn't matter if you set a Fade/Stinger transition, it won't show 😦

Finally got it into a position I'm comfortable with. And yes, I've created Vertical Scenes and Source Cloned them to the vertical SE.Live canvas. I'm that lazy lol

Had to set Scene Transitions to "Cut", though. 😦 ( I want my stinger transition )

[frank haven]

@drifting badger for tiktok how do you set alerts up on this?

[drifting badger]

Used TikFinity. But I applied a filter that would get it's opacity to zero so I could just listen to the sounds. Here's why: sometimes custom visual alerts (besides the default ones on TikTok Live Studio) would flag my TikTok with "Fake Engagement".

[haughty arrow]

has anyone else had where all of your added elements that you had in your elements control center disappeared from the control center but the sources are still there but you can't edit the settings after upgrading to the beta?

[frank haven]

where do you get a filter like that, I just want the sounds too so i can hear

[drifting badger]

Add a browser source, input TikFinity's url there for the alerts (don't forget to tick "Control Audio via OBS" and monitor the sound on the Mixer). The right click the browser source -> Filter. Add a Color Correction and reduce the opacity to zero. 🙂

[frank haven]

legend thank you

with the source cloning too that doesn't use up more resources right, for example instead of adding my webcam in my vertical scene

I have it to seperate certain elements of the game to put on screen but didn't clone my webcam

[drifting badger]

Since it's not rendering visual things to the Canvases, I don't think so.

[frank haven]

awesome

[drifting badger]

Also @frank haven I would advice to install the TikFinity app. Sometimes you need to click "Connect to TikTok Live" in there so the alerts could work.

[frank haven]

it's not heavy on the pc is it?

i have a dual setup and my stream pc is like barebones

[wraith mural]

There is a way to add a 2nd TikTok output for horizontal output?

[drifting badger]

I use my laptop as a streaming pc. I feel you lol ... this is when it's idle.

[frank haven]

so not much at all, nice

[drifting badger]

If you don't want to, you can go to their website, press "connect" if it isn't already connected and close it.

I installed the app coz I'm sort of a control freak lmao

[drifting badger]

On their stream, If I remember correctly, they've explained you need to set a custom rtmp server using a tiktok stream url and key for that to work. But then again, it falls on the premise of getting one if you're not into an agency, which is a hassle D:

[wraith mural]

thank you

[drifting badger]

And answering to this, it does, but not much. And I don't think we have a choice: if we don't get a second one, which would also increase resource consumption, we would have to clone it because, you know, we can't use it in another instance.

But I do know that source cloning the webcam is WAY BETTER than having, let's say, a nvidia broadcast camera on your vertical.

[sturdy tiger]

I was wondering if you can help me set up to make sure everything works

[drifting badger]

This is my OBS right now. My laptop has a 11th gen i5 and a 3050. When I'm streaming, GPU usage ramps to 40% ish percent or a little more.

[frank haven]

@drifting badger where do i find the browser source just for the sounds on this tikfinity

set up the alerts on the website

[drifting badger]

Go to "Actions and Events", set up the sounds and the durations for the alerts. Set it to overlay "Screen 1". On the Events, right below it, check the alerts you want to work. Then get the "Screen 1" URL under that as well.

After that, go to Overlays -> My actions and you can send tests to see if it works.

And I think that's it lol

[frank haven]

i'm confused, I can get it to show the alert but it's not playing any sound i've selected from the sounds part @drifting badger

like can i do a test follow, share etc to see if the sounds play

[raw crypt]

How to add it to Twitch:
https://support.streamelements.com/hc/en-us/articles/18558305644050-How-to-Add-StreamElements-Chatbot-on-Twitch

How to add it to Youtube:
https://support.streamelements.com/hc/en-us/articles/18486326016402-StreamElements-Chatbot-on-YouTube

[drifting badger]

If you're sending tests with the URL open on a browser, they won't play the sound. As for OBS, as I mentioned, you need to monitor the sound on the Advanced Settings on the mixer. Like this:

if your sound is routed correctly it should work

[frank haven]

okay so how do i do individual sound tests for follow etc

[drifting badger]

press the button here

[frank haven]

ohh i thought you add those in events

oh nvm i got it

[drifting badger]

It's confusing, I know 😛

[frank haven]

you link it to the action from the event

[drifting badger]

took me a while to figure it out

[frank haven]

i see

lol

[drifting badger]

yep

[spice fjord]

Help.

[stone cave]

Hi all, I'm just setting up the new Canvas for the multistreaming in the beta and I was trying the linked scenes. I've linked a 'starting', 'ending', 'chatting' and 'gameplay' scene, and I tried to test swapping between them but the vertical canvas switch seems inconsistent. Is this a known issue, or how should I go about providing additional feedback if it would be useful to refine this for the team

[abstract hazel]

Do the SE commands also work on YouTube when multistreaming or only on Twitch?

[fiery flint]

hello! trying out the new Multistreaming and any attempt to make a vertical canvas does this.

Any fix?

[timber raven]

So I installed SE Live, then select beta, it goes through the motions and restarts OBS but when i go back to streamelements it still shows it's on stable and when i select beta again it says no update available and not getting the new multistream options?

[wooden knot]

If you click stream elements at the top of the window and go to SE Docks do you see the multistream docks there?

[vivid coyote]

I had this issue yesteday. its windows scaling, open display settings and set it to 100%

yeah i know its cooked

[timber raven]

No

[wooden knot]

Try uninstalling the plug-in totally and reinstall it from the site

[timber raven]

Is there a special way to uninstall the plugin? because I have reinstalled it a couple of times

[wooden knot]

If you go on windows, settings, apps you should see it there, otherwise you can just download the plugin and reinstall it without uninstalling and see if it will repair it

Also you can try before uninstalling open Powershell and type “winget upgrade --all”

[fiery flint]

Hey thanks for the reply!
So where did you find window scaling?

[wooden knot]

Under display settings on windows

Right click your desktop and go to display

[fiery flint]

oh that sucks! mine was at 175% but now everythings tiny 😂

[vivid coyote]

its in display settings

yeah its a bug with stream elements

mine was 175% as well since im on 4k

but when i set it to 100% it was fine but everything is TINY

[fiery flint]

hey if it gets it set up and works fine after i change back to 175% then its all good! thank you guys.

[vivid coyote]

😓 ngl i went back to aitum after tring se.live it was such a hassle to work with

[fiery flint]

yeah i understand. at least while its in beta.

[timber raven]

Nope didn't work, goes right back to stable and no se docks

[vivid coyote]

Yeah, if they make it more user friendly id be 100% down but atm its so cumbersome and resource intensive compared

not worth it

[wooden knot]

Shucks yeah I’m not sure then, try the powershell thing

[timber raven]

trying that right now

thanks for the help

[fiery flint]

thanks for your help its been super helpful. Iv not done multi streaming as its been a pain hopefully this is the solution for me

[timber raven]

So apparently the upgrade thing showed me that i was on 30. for obs and there was version 31. I had to manually update obs then everything showed up for multistream.. So thank you

[wooden knot]

You got it!

[vernal scaffold]

[timber raven]

So I have another question. I am playing around with it right now. It shows i got approved almost instantly for tiktok and when i go live twitch comes up but tiktok doesn't, but shows the red dot in obs as i'm live on tiktok, does it take a while to push it over?

[spring prairie]

anyone know why my "canvas" is to big for my screen, im trying to put my alert on the top right of the stream but it doesnt go all the way up/gets cut off

[timber raven]

ok so apparently it doesn't show on my own phone and account but if i went to the website it was live. The only thing was the chat wasn't transfering over to the multichat or the pop out window of tiktok chat

[marsh minnow]

Would anybody know why why my Streamelements Elements Alert is looping? The interface for it isn't super intuitive and its only one alert that is looping

[uncut sluice]

Hi would anyone know why I am getting this message in the multi streaming dock? Also the activity feed dock isnt showing anything either

nevermind I fixed it I logged out of the SE tool and logged back in and it fixed it

[proper badger]

hi, did you manage to get requests from viewers from the profile page? I would like to have requests from the !sr command and also have the option for viewers to request from the page

[ocean rock]

anyone else having issues with a 2nd canvas linked to main scenes not changing when the main changes?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[light bramble]

does anybody have a fix for the multistream not creating or going live on youtube?

fixed, i needed to reauthenticate inside of OBS with SE live

[junior hawk]

i keep g ettign a stream start requested notification - nbasicallhy not working - says i have to update some things but not sure what exactly. any help?

[tired jackal]

Does anyone have a fix to the beta crashing

Mine does that and hoping someone has fix the issue 😄

[brazen peak]

Hey i need to remove old accounts from my merging

You cannot unlink this channel

Trace ID: 46910e1c1b9348c297ba704581ff7e75

[slender wolf]

The new canvases don't use transition's. So they just switch to the new scene. There's some real basic functionality missing from this app. I think I might need to go back to my previous setup

[thin dagger]

@brazen peak ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[vivid coyote]

A lot of stuff needs to be ironed out before I try again.

[robust quail]

Try removing them on https://streamelements.com/dashboard/account/channels

[slender wolf]

Yup. I get crashing when saving a dock set, which now means I am having to reinstall OBS. YT Shorts has a bitrate issues. No encoder settings, no transitions. Just too many issues. Shame as streaming to TT from OBS is something I really want to do.

[eager kite]

My kick chat won't work with the Multi Chat but Twitch and YouTube work perfectly

[wind current]

Kick isn’t supported under stream elements chat.
Think it’s Twitch, YouTube, Twitter and trovo for now?! Or something like that

[vernal river]

Youtube said it was live, no red dot and no stream, I turned it off and back on and it gave me this screen with no settings to fill out. I saw this yesterday as well. Clicking start streaming does nothing.

[wary steppe]

Hi there, I'm wanting to try out the multistream beta function for my streams. I'm looking to see if there is/are plans to implement a replay buffer for your different canvases?

[hollow notch]

I can't hear anything in my alertbox, even if i create a new one the sound does not play when i simulate a sub, follower etc. The weird part is i hear the sound when i add it, can anyone help me?

[warm gulch]

Hi folks, I'm going nuts.
I have the same problem as others that try to install the beta from inside SE.Live and it can't proceed without shutting down some programs - and then shuts itself down

I've downloaded a clean install of SE.Live, reinstealled 30.2.2 OBS, have tried going into the "details" of the task manager and closing things - and it just keeps looping.

Please help!

[glad wave]

Hopefully you guys are working on fixing some bugs. 😆 went live perfectly once and then it never worked again.

[thin dagger]

@glad wave ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[warm gulch]

FWIW, this is the screen right before it closes itself.
(prev message: #community-helpdesk message)

[hybrid bronze]

Hi guys, my friend is a streamer and the donate alert messages are read 2x for the last 2 months, do you know where the error could be? I went through all the overlays and there is no other alertbox anywhere

[thin dagger]

@warm gulch ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[north light]

Request failed with status code 500

anyone know why I might be getting that?

[stone cave]

when i try to go live with youtube on multistreaming, it doesnt detect my stream keys, says the user is not enabled for live streaming when i try. i wonder if i selected hte wrong channel when i linked my account. How do I re-choose from the account picker? Ive tried disconnecting and reconnecting.

[wooden knot]

Why my message keep getting deleted lol

[limpid bluff]

It has nothing to do with StreamElements and posting powershell commands for people to run is dangerous and not something that should be here.

[wooden knot]

It absolutely does, it force updates OBS, like three people I helped yesterday by them doing that

[limpid bluff]

You're also posting it in multiple channels, and reposting after it's been removed.

[strange ice]

my multi chat is not working in ground control ... why ?

[limpid bluff]

How is it not working?

[strange ice]

people talkin on stream isnt appearing in multi chat

[limpid bluff]

Which platform(s) aren't showing up?

[strange ice]

Twtich

twitch

[limpid bluff]

Have you logged out and back in to ground control?

[wooden knot]

I posted it in general by accident and then posted it here. At the same time did I notice it got deleted. You’re not a mod. You don’t make the rules. Relax.

[limpid bluff]

🤷 I'm the one that deleted the messages.

[wooden knot]

Well that still doesn’t make you a moderator and rule maker

I’m literally a code guru, if anyone knows how the tools work more than you, it would be me

But that’s alright, good luck everyone. I won’t help anymore cause semicolon doesn’t approve ✌🏻

[strange ice]

IT WORKED

thanks a bunch bud

[vernal river]

Adding a custom RTMP in multi-stream keeps returning a 500 error when I try to enable it.

endpoint and key are correct.

[next egret]

Hey everyone, I'm trying to use Ground Control as my standard chat and companion app, but this issue is driving me crazy. Not able to use the chat, and every time I try to snooze an ad, it shows an error message.

Black screens aren't overlay, just edited for privacy.

[limpid bluff]

Can you log out of ground control and log back in?

[next egret]

I did this and didn't fix it. When I do change the chat window to another place, it allows me to send messages.

[limpid bluff]

Seems like a bug, could you submit a ticket so the devs can investigate?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[willow yacht]

Does the new SE plugin for obs support Kick?

[median orchid]

hello everyone! I was just curious if anyone also had to "sign up" for tiktok access through the streamelements plugin, i keep getting denied despite being able to stream on tt live studio so im a little stuck

[smoky crow]

@willow yacht custom rtmp

[willow yacht]

Thanks. And this would work for chat as well as the live feed?

[smoky crow]

Just to stream to

Won't show in multi chat

Or activity feed

[willow yacht]

Bummer. Thank you

[smoky summit]

ran into all kinds of bugs with the beta version of the plugin. from my obs crashing nonstop (its still doing that). to crashing when i push 1 button (such as add source to scene). to finally me clicking the start stream button and getting this;

which just stops me from going live completely rn since stream elements overtakes the regular start stream button...
good docks and premise though and shows lots of promise. i like having everything in 1 easy to use plugin. But the plugin crashes my obs and wont even let me start stream ;-;

[celest orbit]

Heya, one of the rule makers here 👋

I actually deleted your messages too. I know what this does and it can help people, but also break things that need a specific version of some program. Code Guru or not. With that role you also have some responsibility because other people on here might think you're part of the SE team. Everyone should know that running "random" commands via CMD/PowerShell is a bad idea if they don't know what they do, but they trust knowledgeable users on here to help them with their problems.

I myself had multiple issues with the command you're kinda spamming here, because it updated things I didn't want to update. Feel free to recommend them to update OBS via the official website or within the built-in updater, but not with a command that has the potential to break things, causing users to complain about it here or even worse, on social media.

[molten plank]

How do I stop the beta updater from closing itself when trying to install it? lol

[worn token]

What am I missing? Usually for my Vertical Scenes I have my Audio Sources set up too but for the new Vertical SE Scenes there is no option for Audio Sources so what am I missing here?

Someone has to know, this is driving me nuts

[worn token]

Getting the error - Cannot read properties of null. How do i fix this?

[fierce gazelle]

0

[midnight knot]

Can i make an giveaway with entries like followed on twitch, joined discord etc?

[north carbon]

constantly getting low bitrate on the vertical stream, it seems there's no way to up the bitrate on the current version? i selected 1080x1920, but it doesn't look that quality due to the bitrate being capped low. it was blurry on tiktok as well, but my main canvas was fine?

[gaunt wolf]

I set up SE Live with the new update set YouTube as the main encoder as NVENC H.264 1440p at Constant Bitrate at 18000 and set Twitch as the additional destination and set it as the default canvas but it is not showing love on Twitch. What is wrong with it?

[real prairie]

anyone why im dropping fps ingame while multistreaming

[tired patio]

MAJOR ISSUE THAT NEED TO BE ADDRESS

YOUR LASTEST VERSION DOES NOT WORK WITH NEW OBS 30.1 PLEASE ADVICE

UPDATE FOR THOSE WHO EXPERICING THE FAILED UPDATE MESSAGE - Please run as admin and then update

UPDATE: it seem to be issue inregard to the update package. It require me to close the application to update but after closing the application to complete update it does nothing. DEVELOPER PLEASE ADVICE A FIX

[thin dagger]

@tired patio ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lyric pebble]

how long does this normaly take ?

[vivid coyote]

For me it was pretty much instant

For me it was pretty much instant

[livid sage]

Is it possible to take your twitch commands and merge them with your chat bot on youtube?

I hope this becomes possible

[slender quiver]

Hey all!
I am using the BETA for SE, I linked my YT and TikTok account YT seems to be fine but TikTok asks me to 'Connect' even thought I clicked that earlier. It came up saying I had to "re-request Live authorisation for TikTok" I did that and it was granted, and its still not letting me slide the TikTok slider to "on" I click it and it does nothing.
Also I find that I only some scenes will link to my tiktok canvas but not all of them.
Any advice? 🙂
Thanks!

[rapid heart]

when can obs finally shut down properly??

[tardy zinc]

Hey is anyone else having an issue when trying to update to the beta that the installer says you need to close programs to continue but it doesnt list any programs and then the installer just crashes?

[molten plank]

yeah and no devs have addressed it

[tardy zinc]

Figured it out

I was running as admit

i turned that off and it worked

[shut quail]

Hi Everyone!
I need just a little help. I have everything set up to stream on twitch and Tik-Tok. However, I do not see an option in the SE.Live Docks for multi chat? is there something i am missing? Thank you!

[manic chasm]

?

help pls

[slender quiver]

I closed mine down and re-opened it and it appeared 🙂 Try that.

[shut quail]

i did that several times

[slender quiver]

Hmmm, im unsure, thats the only way it did it for me. :/

[shut quail]

yeah its a head scratcher

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[opal osprey]

can someone answer with tiktok multi streaming does the activity feed appear on the chat window?

[light iris]

What's up? My viewers haven't been adding watch time for a long time. I've added and deleted the command several times. Loyalty points are enabled in the StreamElements settings. Can someone help me?

[vernal river]

Custom RTMP endpoints return a 500 error when enabling.

[strange ice]

will the option of changing Stream tags ever come to the app called Ground Control ?

[crimson sigil]

hey when i apply for tiktok when says confirm accoutn holder of screenshot what do you need? last time i did this with Streamlabs, partly streamlabs cant read my data coz i disconnected it fully because moved over here like 4 years ago and still using SE?

[opal osprey]

this is what i used for my tiktok application

just do something like that but for the channel info ur submitting

[vernal river]

I think there's some busted form validation. I can't fill out anything for youtube but If I turn off youtube I can actually update the title and category for tiktok and twitch.

[molten plank]

still isnt working, still getting update failed or it tries to close itself

[cursive gulch]

Okay. So for anyone doing the tiktok confirmation thing for the chat to show up. "

Literally switch accounts and log out THEN RE-APPLY it wouldn't accept twitch for me so I did youtube instead.

UPDATE IT WORKED!

^

Do that!

[smoky summit]

I dont want to go back to aitum or whatever but at the current moment i might have to.
I cant even open OBS half the time without it crashing immediately.
And if it somehow doesnt crash immediately. It either makes me re-log into the plugin to get it working. Or crash if i add something. or gives me undefined error when hitting start stream button...

[clever leaf]

Is anybody else missing the Multichat dock in the Beta version?

[winged dew]

how can I see my tiktok chat and my twitch in multichat

because this is the only that shows up for me

[low pawn]

so for the Monopoly sponsorship it says use the same facebook account I don't use facebook can I just use my gmail to sign in on my phone for the sponsorship purchases and use the same gmail on the emulator to stream it? ** i am on iphone can i use a gmail to sign into phone and use same gmail on emulator**
or does it have to be facebook because I do not have one.

'If streaming with an emulator: After downloading on mobile, connect your mobile account to Facebook [2] (to reach this option click on: Menu Icon → Settings → Manage Account). Android users will be able to use the Google login as well.
Download the game on the emulator and connect to the same Facebook account that you connected to on mobile.
Even if you stream with an emulator, all purchases must be made on mobile!'

[opal osprey]

u cant yet but they are working on it

in the mean time they added a tiktok chat box within the StreamElements docks

[opal osprey]

u need to click on StreamElements at the top and add the dock manually

[limpid ibex]

Does anyone know how to fix an issue where SE isn't updating my follower/sub/cheer on OBS, as well as in chat? No updates at all

[opal osprey]

anyone know if theres an easier way to do all of my sources that i have setup with aitum and send it over to SE vertical or do i have to manually redo everything

[smoky summit]

just use scene source in SE vertical.

[opal osprey]

i love you so much

[quasi swan]

Hi do tiktok activity show up in tiktok chat dock ?

[obsidian fog]

No.

[quasi swan]

ty, do we have any dock for that ? sorry if it is a dumb question

[obsidian fog]

we do not.

[clever leaf]

How do I add it?

Thanks!

[opal osprey]

u figure it out?

[clever leaf]

Oh no sorry!

I don't see where I can add the dock

Oh Multichat isn't for tiktok

Nevermind!

[potent sundial]

Multistreaming not working for anyone else? Worked last night just fine. "Request failed with status code 500". Refreshed everything, restarted PC, still the same.

[unique willow]

Was excited to use the new SE.Live Multistream but after working through the process of getting it to install (many bugs throughout the installation process), then tediously setting up my overlays with the limited options in the Vertical dock because there's no way to directly convert over existing scenes from Aitum Vertical plugin (no copy/paste, unable to use existing Text(GDI+) sources, transform selections not working, no scene transitions, Ctrl button not functioning properly to stop locking, unable to use undo), and THEN realizing that sometimes without any explanation it will display vertical scenes on the landscape screen when linking scenes (and sometimes without linking them???) ... all of this before even attempting to go live, I unfortunately won't be using it until the bugs are worked out. It's far FAR too unreliable and finnicky to be used by anyone who takes pride in their stream. Hope these issues get worked out and I'll try again.

[opal osprey]

i found this out earlier but if u keep ur aitum sources and scenes u can just add a scene source so the SE vertical

[unique willow]

But wouldn't that cause a far greater load on the PC, generating video on three canvases simultaneously?

[opal osprey]

i think u can just get rid of the aitum canvas

and then the only canvas ur loading is the SE canvas but if u want to add anything or move some stuff around in that scene u can either do it straight on SE vertical or do it on aitum but if u ant to move existing elements then you would have to use the aitum scenes

this is how mine looks rn just until i can be bothered to manually redo everything

the BRB scene is actually how that looks but if i have a game open it uses a blurred background of the game

somewhat like that but with a game

[unique willow]

I completely understand what you mean, I just though it would be rough on the PC.

I still can't figure out this issue where the vertical scene shows up on the landscape layout.

Trying to capture it now to show you

[opal osprey]

take ur time

[unique willow]

I just realized, it's not even displaying the SE vertical layout. I hit the hotkey (or click the landscape scene, either way does it), my landscape canvas goes to my normal landscape canvas for a second, and then it flashes black and then for some reason is displaying my Aitum vertical layout in my landscape canvas.

[opal osprey]

can you show me this

[opal osprey]

if u wanna go live on just tiktok and ill see which canvas its displaying for u

u only have to go live for like a minute

[unique willow]

It won't show it there, it's the default canvas that's causing the issue. I'm gonna try something, one minute.

[opal osprey]

i have the 2nd twitch one disabled since OBS has to stream twitch no matter what

[unique willow]

Have you used it multistream yet?

[opal osprey]

i just went live for a minute to test it

i dont rlly stream on yt so i have it unticked always

[unique willow]

I do Facebook, YT Vertical and Twitch currently. Tiktok Live Studio is unusable for me so I haven't been able to go live there despite being approved to use it, so was hoping this would help with that.

[opal osprey]

u have to go live for an hour on a the tiktok app to be able to use titkok studio

[unique willow]

Figured out the weird display issue. Literally, my scene names were too similar. Renamed my Aitum Vertical scenes and the issue went away.

[opal osprey]

its really stupid

i just muted my mic and put my phone down whilst i was live

[unique willow]

I've used Tiktok before, just not in a while. I don't think it'll be an issue, but if it is, I'll just go live on Live Studio by itself for a bit and then use the plugin.

[opal osprey]

fair enough

im waiting for ground control to support tiktok tbh since OBS wont go to the size i want it if i put it on my vertical monitor

[unique willow]

What's Ground Control?

[opal osprey]

smallest OBS will go unfortunately

[opal osprey]

another SE app

[unique willow]

I've never heard of it.

[unique willow]

I haven't used SE since they stopped supporting FB, that's been my main platform for about 3 years.

That might change if FB keeps going like it has been ... and then I'd be switching back to full SE everything.

[opal osprey]

ground control is pretty new

i never really seen the point in FB streaming

the only platforms that make sense to me is yt, twitch and tiktok

[unique willow]

Best revenue split (nearly 100%) and USED to be better discoverability.

[opal osprey]

more twitch and tiktok since they have the most engagement

[unique willow]

Twitch to me is the deadest platform of them all unless you've already got a substantial following.

Next to zero discoverability and the worst revenue split of them all.

[opal osprey]

twitch is arguably the better one yet the worst at the same time

tiktok atm has the most engagement with a good revenue split

[unique willow]

I've been going live on Twitch now for like 4-5 months, and I've got like 10 followers that didn't already follow me elsewhere, lol.

[opal osprey]

yea u need to multistream for sure to get engagement on twitch

[unique willow]

YT growth since starting vertical for me has been crazy. Just recently hit 2k subs, had 200 in May.

[opal osprey]

thats how i have my cams atm

but i barely stream with university atm

[unique willow]

I also only stream 3 hours a day 3-5 days per week as I also work 2 jobs, lol. I put a lot of emphesis on short form.

2-3 tiktoks/reels/shorts per day.

[opal osprey]

ive posted a single short atm on my yt and tiktok

and it was in september

[unique willow]

Oh god. I'm well over 2k short form in the past 3 years, lmao.

[opal osprey]

i tend to go thru a phase where i want to stream so i start then i lose the passion

[unique willow]

A lot of people like that. I'm just an insane person who's a workaholic.

[opal osprey]

my friend and i started streaming on tiktok at the same time and it really bummed me watching his streams and him getting hundreds of views and loads of gifts then me streaming and getting the complete opposite so that kinda made me stop too

[unique willow]

Side note (but back on main topic, lmao): Do you think it would mess things up if I used Aitum for everything except Tiktok?

Nevermind, I just answered my own question, lmao.

[opal osprey]

cant imagine so

[unique willow]

It'll cause an issue with Twitch, because it'll try going live from both

[opal osprey]

i was using aitum as a virtual camera for tiktok then putting my alerts on tiktok studio

so everything was setup in obs apart from my tiktok alerts

[unique willow]

I could never get Tiktok Studio to play well with OBS. Used to drop my frames like a SOB.

[open geode]

you think you can help me i wont let me stream to tiktok

[opal osprey]

did u apply when logging in

[open geode]

it didnt show anything

[opal osprey]

and show proof of a main channel ownership

[open geode]

it just told me to link

link accounts

well i already did a while ago

i used to stream on the tiktok live studio

[opal osprey]

so u have all the minimum requirements and stuff for tiktok

[opal osprey]

can u show me what the multistreaming panel looks like on obs

this

[opal osprey]

does ur tiktok account have 1k followers?

[open geode]

no 💀

[opal osprey]

i mean u can stream without 1k but its hard to get approved

[open geode]

i have acces tho

this is on tiktok live studio app

[opal osprey]

odd

try relinking the account

[open geode]

im trying to but idk how to unlink

[opal osprey]

click the 3 dots next to tiktok and then delete

wait no

click on the settings cog at the bottom of the mutlistream part then see where it says tiktok disconnect the account

[open geode]

it didnt work

its there a way to log out?

[opal osprey]

what browser are u using?

[open geode]

chrome

[opal osprey]

try using edge then

just change ur main browser to edge for the time being to link it

anyways hope u get it fixed just keep trying to get ur account linked

i gotta go to bed coz its 6am nearly

[open geode]

thanks bro

i appreciate the help

[open geode]

it worked thanks bro

[opal osprey]

nws

[queen cove]

thats really annoying

lol

[opal osprey]

?

[queen cove]

The bot deleted my ticket description that I reformatted like 3 times to be like eloquent English for yall and I had to redo it all 😂 didn’t know about the 80 character

[opal osprey]

short and snappy thats usually the rule with tickets

then ur long description within the ticket

[obsidian fog]

https://tenor.com/view/jensen-ackles-pointing-smiling-supernatural-dean-winchester-gif-13153687

[fleet meteor]

Hi guys, today i discovered that the beta version is "disabled" and greyed out. No solutions online. Do any of you have the same issue?

[thorny grove]

I submitted a ticket on the 12th, is anyone else having delays in responses?

[hot sundial]

I made the mistake of trying to multistream to X. It said it's currently not functional due to their API issues. Problem is, now I can't even bring up the multistream config

ok must have been a temp hiccup, it's coming up now

[cosmic condor]

okay guys so today is my first time doing the multi stream and i used to have spotify playing on tiktok and twitch but now multi streaming those 2 with youtube i cant have music on the yt stream anyone got any suggestions to work around no music on 1 and music on the other 2

or audio tips in general for new SE multi Stream

[twilit bough]

can't set vertical canvas to any resolution still does this..

ive tried setting canvas and output both in obs settings and also plugin settings

i can't even add sources

[molten plank]

is there a bitrate section anywhere for the multistreaming plugin? I cant find it

[lilac idol]

i really want a live like count for youtube but i dont know how to create one. I need a desperate help please.

[hot sundial]

I came back to ask that as well. It seems my canvas for tiktok and youtube are at a much lower bitrate than my main

Is there a way to set the bitrate for custom canvas?

[opal osprey]

i think u can set up youtube to use a different audio track

[molten plank]

Did you find anything?

[formal beacon]

Why can't I add the tiktok chat within the multi-chat? the option is not available

[silk ember]

Anyone could help?

[hot sundial]

No, I haven't. If there's a way to do it, I don't think its in the UI

[fervent veldt]

Hey, before i submit a ticket i wanted to ask if anyone had the same issue when installing the SeLive Plugin.

My problem is that i cannot access my stream settings "output" anymore. Any Ideas how to fix that?

[unique heath]

I am using the latest Beta Multi Stream Plug-in. How do I make sure that the Mature filter is on when going live on TikTok so I don't get into anymore trouble?

[crisp fjord]

every browser source is showing as full page SE web page

[opal osprey]

not available as of current

they have said they are working on it though

[clear quiver]

hi do we have option to setup the right reso for other canvas when doing the multi stream? Also, tiktok chat just stack in login page.

[unique willow]

If it happens again, just right click on the dock and refresh and it works.

[unique willow]

It's not an option because they do not have access to the API needed to incorporate it. Noted on the SE.Live Multistream info page accompanying the release video.

[unique willow]

Set up Tiktok authorization, approved. Went live on Tiktok Studio, no issues. Went live on mobile, no issues. However, SE.Live plugin still saying user is ineligible. Any thing I'm missing?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[clear quiver]

did not work. only the tiktok chat i'm having issue right now.

[unique willow]

This was not a fix for the chat issue, it was a fix for no display of connections.

[clear quiver]

Oh my bad. I though you've replied on my message.

[slender coral]

kappagen "enable emoji" doesn't work, what to do?

[slow fractal]

Is there any way to make the offline vs online cooldowns different as opposed to just being enabled/disabled?
This is for !slots !gamble !roulette
For custom commands I can probably just have two diff commands but idk for default commands

[carmine spindle]

someone else has a bad quality when streaming to tiktok with the new "multistreaming"?

[twilit bough]

can anyone help with the issue i posted..?

[mighty laurel]

Hey, can anyone help me create a custom command in StreamElements that pulls the leaderboard from my StreamElements website (https://streamelements.com/javionik/leaderboard) and displays it in the chat? Ideally, I want to avoid using external platforms or APIs.

[limpid bluff]

#dev-chat

[opal osprey]

any of u guys had this at all?

[smoky summit]

im getting this everytime i open OBS.
OBS Is completely unusable. Havent found a way around this.
Safemode works though.
And rarely, sometimes when obs doesnt crash, theres still another error stopping me from going live

[wheat badger]

How does scheduling streams to Youtube work with this?

[slate elk]

Question by adding kick to custom rtmp will it still be shown on multi chat in SE beta ?

[opal osprey]

i doubt it

[slate elk]

Downgrade to 30.2.3 obs and it works for me

[opal osprey]

i think atm multichat only works for twitch and youtube

[smoky summit]

OH that might work. I'll google search how to downgrade and check

downgraded to 30.2.3, still crashing. :(

[opal osprey]

ive made a ticket for it earlier today so if they get back to me ill let u know

just @me so i dont forget to tell u

[cosmic condor]

im having insane quality issues anyone know why mutlistream quality is terribel for me?

[carmine spindle]

Same here..
My guess is becouse we cant change the bitrate.

[cosmic condor]

i got no clue its just quality should not be a issue but is really pixelated

[radiant panther]

Playing around with the new multi stream plug in and it seems great. Haven’t gone live yet cause I’m scared I don’t have enough upload in this old apartment. Has anyone had multi stream success with around 20 mbps upload

[cosmic condor]

i have 400 and i have quality issues

[radiant panther]

Oh wow, yea I’m kinda cooked cause I lease and can’t bring in my own isp. Hopefully over time everything will be optimized well

[cosmic condor]

i should not be having quality issues

[radiant panther]

Yea it’s new and even obs 31 is beta so lots of betas messing with my stuff as well, it’ll work over time tho

[carmine spindle]

I have 1000/1000 Fiber and my ”vertcial” stream looked pixelated when I tryed the plugin. So it looks like they should add the option for bitrate asap.

[red blaze]

Anyone know if Is it possible to start streams at different times in different platforms? Like start my main stream and then 20 mins later start my multistream in tiktok? Im asking with the SE Live tool

[cosmic condor]

yeah if they dont it wont be used much cause i should not be getting like the worst quality imaginable worst the before i upgraded internet

[wind current]

Yea just tick on the other platforms when you want to start there and then uncheck destinations if you dont want to stream on there anymore while still live on others

[tight bane]

yooo anyone able to fix "You need to be logged in to use this feature.

If you did log in previously, please logout and login again." im so lost on what to do . Ive longed out and back in on the app and obs

[opal osprey]

any one else having this issue?

[red blaze]

Oh cool I didnt know it worked like that! Thanks 😄

[slender quiver]

Anyone having their Encoder Overloading when multistreaming to Twitch and Tiktok?

Am using my Nvidia Encoder

[cursive gulch]

Okay so small update: The tiktok chat still isn't working despite me applying and getting approved through youtube because twitch wouldn't let me do it. It crashed so much yesterday, but an update came out so. Hope is not all lost!

[tacit relic]

hey can anybody help me i can seeem to find the tab where it says version of streamelements in obs i wanna stream from obs to tiktok

[smoky crow]

login in to streamelements see if it shows then

[quiet fox]

Hi I was woundering if someone could help me. I am trying to set up a !fail command which I have done but I am struggeling to get it to reset everything that I have found on youtube and streamelements webstite isnt working

which dose not work

[sterile pike]

Hey,

I am using the Multistreaming beta of the extension and I am trying to stream to tiktok, but it keeps telling me I don't have access or permission to go live. I don't have the official access since I don't have 1k followers, but I do have the temporary access to stream on tiktok, is there any way to fix this or do I just have to wait for now?'

[slate thunder]

So, I'm trying to test out the multistreaming beta, but every time it prompts to update, it doesn't actually install the update, and I'm stuck in a loop of it constantly updating, yet never updating.

[sterile pike]

Seems like I fixed this by changing default browser, toggling tiktok on and off a few times and it pops up a live access box in obs, clicked that and apply through streamelements

[tacit relic]

hey where do i find the window to login with tiktok?

[sterile pike]

The + or ⚙️ at the bottom of the plugin box to add or connect an output

[tacit relic]

kk thanks

i link everything now and it says the streaming key is wrong?

[topaz lark]

Hello

[tired garnet]

Is there a way to create additional events? I would like a youtube member alert but I don't see that event. Also would like an alert for gifted memberships.

[tacit relic]

found fix but says im live but on tiktok im not

[loud berry]

Hello i have problem about I did not ban the parson but The parson's chat does not come on chat overlay.... when the parson write about commands it is working but not coming just only chat overlay.... How to fix this? Please let me know

[ruby lynx]

Ow lol my message got removed and the post is gone wow. Streamelements mayby want to hide something

[narrow nest]

yo can anyone help me with alert box i rlly cant find any work for all and twitch and youtube there is ?

[slender quiver]

If you change something in a scene trust me when I say Do not CTRL - Z or Undo it instacrash

[limpid bluff]

Are you using SE.Live? Stable or beta?

[slender quiver]

Beta (sorry should've explained better) lol

[limpid bluff]

Can you fill out a bug report so the devs can take a look?

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[floral hill]

Hey
So im finding when i have linked scenes in the multi stream canvas, if i change the scene using the obs shortcuts on my streamdeck then it doesnt change in the canvas,
if i want to change the scene for multisteam i have to click into the canvas to change the scene and then it will change in OBS

Is there a way to get it to link the other way round, so i can change it with obs shortcuts and it then show that in the SE Live Canvas

[ripe snow]

Streamelements Vertical Canvas settings don't save

[ripe snow]

yea, try to undo the Linking, And try to link them again, If you see them linked like that, You should be good to go.

Or try linking them both at once, if you already had Vertical Scenes Created.

[floral hill]

im not using any vertical scenes, but i have tried unlinking and relinking. if i change the scene in multi stream then it changes in OBS, but if i change it in OBS it doesnt change in Multi Stream

[slate elk]

Yo can’t assign gifts using SE for TikTok?

[ripe snow]

well it does work for me...

[opal osprey]

wym

[slate elk]

Like TikTok studio u can choose what gifts u would like and stuff

[radiant panther]

I used to be able to send music to the live but not the VOD, with the multistream is this no longer possible? both tiktok and twitch said they couldnt hear the music last night unless it went to the main feed which is normally not the case

[limpid bluff]

Twitch uses track 2 as the vod track and track 1 for the live stream.

I've never made it work with any other track

[crisp fjord]

Does anyone know if it is possible to make a command that would pull your current monthly subs instead of total? Trying to use the "subscription goal progress" in a command.

[opal osprey]

oh i guess that will be implemented later maybe

[carmine path]

Hey Everyone! Any creative chat commands for the AI?

[frozen torrent]

Can a 13 year old guy, use sponsorships?

[glossy ice]

Under "Banned Words" What does Regular Expression mean?

[opal osprey]

@smoky summit have u found a fix yet?

[zealous ocean]

Is there anyway i can fix this, i had all the toggles/option visisble before but now they're all gone

[unique willow]

Right click in the box and then refresh.

[zealous ocean]

i still get the same error

[smoky summit]

i havent. I ended up having to reinstall obs and SE Live to be non-beta.
Im just switching back to vertical til most of the bugs are worked out ig.

[opal osprey]

thats fair

[empty bison]

Yap, same thing tho

Hey, I actually restarted the pc and it worked

[burnt spoke]

I didn't get a StreamElements Reviewed email. Is it only for people who use SE Live?

[zealous ocean]

I'll give it a try ty

[smoky dune]

Just to make sure, you cant get the SE Multistreaming plugin WITHOUT installing the SE.Live plugin correct? I ask because i have not had the best experiences with the SE.Live plugin (it always seems to break at some point requiring me to remove it, which is a whole process in itself which is a whole other not great experience) itself but i would love to use the TikTok features without having to use Tiktok live Studio.

[empty bison]

It seems that I can't go live on youtube somethign's missing even after connecting everything

[tired garnet]

Is there a way to add a state to an overlay? What I am trying to do is add the new member and superchat states to my current overlay, but they aren't available in the list. How do I get them added to the list in an overlay?

[reef nebula]

I cant find the Vertical Scenes Dock

[gentle dome]

Does the chat overlay for youtube not work at all or is there something special you need to do to make it work? (theres no chat messages sent to it)

[opal osprey]

eventually i’ll get a reply on my ticket

[vivid seal]

I'm getting this same error, I've tried refreshing, restarting PC, and reinstalling SE.Live and nothing has worked :(

[royal mica]

Same issue! 😭

[vivid seal]

i fixed it

you need to go to StreamElements > Logout then log back in

@royal mica

[proven kite]

SE.Live came with OBS 31.0 ???

[glossy thicket]

Do we still need a key to stream on tiktok?

[opal osprey]

nope thank god

[glossy thicket]

Excellent. Think I'm going to try and attempt either a twitch/youtube or twitch/tiktok dual stream over the next couple of days. No idea how to do it but it should help distract me from health issues

[sand marlin]

I am trying to Multi-Stream to YouTube and recieve this error. Note: I installed new RAM and Moved my stuff to a new SSD today.

[opal osprey]

just mess about with the vertical canvas until u have it how u like it and i suggest using tikfinity for your tiktok alerts if this is your first time streaming on tiktok

[twilit violet]

I keep pressing check automatically but it isnt working

[opal osprey]

check dont i guess

[twilit violet]

doesnt work either

[obsidian fog]

Unfortunately SE.Live for Mac is SEVERELY outdated and won't work on the latest release.

[sturdy relic]

For some reason, after creating a scene for my vertical canvas, I dont have the ability to add sources. Whenever I click on the 3 dots on the scene, it doesn't do anything. It response like its inactive. I already uninstalled, reinstalled, logged out, then logged back in and same issue.

[somber valve]

So when I downloaded the SE Live, It didnt come with the Multi-stream chat. is there somewhere to grab the dock?

Nevermind, just randomly fixed itself

[twilit bough]

after reinstalling both obs and s.e live i no longer have vertical canvas dock

i tried logging out and in multiple times aswell.. also vertical canvas dock worked before just displayed incorrectly

[ripe snow]

Under Docks: vertical, Streamelements Tab: Vertical Canvas ( Make sure you got the vertical plugin from streamelements installed )

[sacred temple]

How do I setup multi-chat overlay? Is there a link or something? I just need a link for OBS, right now I have my chat but it's just from twitch

if I just get this as a link i'm able to fix it

[obsidian fog]

There is none as we don't support combining things within the internal bits/overlays.

That's only available as is from SE.Live/Ground Control.

[sacred temple]

But... how am I able to add this as a dock then? It's a link, isn't it?

[obsidian fog]

That's all internally handled.

[sacred temple]

Will it have any support in the future? Can we expect something like that?

[obsidian fog]

Can't say there's any plans and would still require internal changes to the interlals if it were to be available in overlay form.

[sacred temple]

So I guess all I can say is that this is my suggestion for SE.Live beta features 😅

[obsidian fog]

As far as the multi chat do you have multiple platforms linked under your SE account? That's the only way they'd be available.

Plus youtube would require you to be live with a public stream to show up as well.

[sacred temple]

I have twitch and youtube connected at the moment. Not streaming, just setting things up for the moment

already connected in my SE.live account

[obsidian fog]

That would indeed be why.

Can't show chat for something that "doesn't exist".

[sacred temple]

I'm talking about what appears for the stream, not as a dock

but you said you dont have support

so yea :/

[sacred temple]

fixed, theres a software for this kind of situation: casterlabs

[woeful zephyr]

anyone know why ''${user} has been watching the stream for ${user.time_online}'' does not show the user's time spent watching the livestream? im assuming there is a quick fix but idk

^ on youtube

[obsidian fog]

Because that's tied to loyalty which doesn't exist for youtube.

So "working as intended".

[woeful zephyr]

so it doesnt work for youtube?

[obsidian fog]

Correct.

[white stratus]

Hey folks, I have the latest version of stream elements but I don't have the multistream dock yet is it available in the uk yet?

[livid sage]

Just letting you all know the sound for elements for overlays isn't working with streamelements. I put sound on my alerts and nothing is going through

I don't know if it's because it's still a beta thing or what but I'm kind of diappointed

never mind figured it out my sound was just low lol

although it don't come through obs for some reason

okay now sound don't wanna work xD

yeah elements needs some work as sound work one moment then it don't the next

[drowsy iron]

is there a way to change bitrate when streaming to tiktok live when multistreaming on steamelements se.live? my bitrate turn to dog piss when streaming to tiktok

[wooden wind]

sponsored events: Echocalypse: The Scarlet Covenant - it is both mobile and pc. if they start it on pc but continue on mobile will it still keep track of the levels? I only ask because i had one do this and it tracked the first 3 goals he reached but not the 4th for 50

[pulsar zodiac]

hi everyone, i'm new to streamelements and SE.Live and i'm having a little issue.
i'm trying to setup a vertical canvas for tiktok and youtube streaming, parallel to the horizontal for twitch, but the vertical resolution doesn't show up in the window that pops up when clicking "Create new canvas"

[vernal river]

Hyped about the update but I'm having an issue when trying to go live. I start streaming but none of my active platforms go live. I can toggle them off and back on but when I do that I get the dialog to fill out the information but I can never click start streaming because it stays disabled.

[vernal river]

figured this out:
The form validation happens on every output source no matter what's being shown at any given time. So because I didn't have a title in my rumble stream, the titkok and youtube outputs wouldn't start either. Not sure but it seems that the validation needs a little more context when showing individual outputs, maybe a different form entirely that populates with the same data?

[ripe snow]

U gotta reinstall the vertical plugin from Streamelements

[twilit bough]

i relogged about 10x then it came back

but it still displays wrong

[ripe snow]

Do you have the real vertical dock somewhere open?

[simple portal]

how do i get the boxed chat widget

[twilit bough]

real vertical dock..?

[ripe snow]

yea The Vertical Plugin you installed from Streamelements

[twilit bough]

theres no plugin unless you mean the s.e live beta

[mossy iron]

On the SE.live beta does anyone know why on ther vertical part I cant have it use OBS recording settings or why I cant switch it from MKV to MP4?

[ripe snow]

Streamelements made two Seperate Plugins, Vertical and SE.Live

[winged knoll]

How did you get your scene switching to work? I created my tktk canvas and linked it to my obs scene but canvas scene doesn’t change whenever I switch scenes.

[mental rivet]

When using SE-Live beta in Portable i can't use my Elgato Streamdeck

More ppl with the same bug?

[frank haven]

can i get my multichat in SE live OBS to show on stream? the default stream chat on overlays for the site only shows twitch

[reef nebula]

I did, but the scenes are still always gone

[sonic loom]

is there any staff that can answer my ticket please

[ripe snow]

That is suppose to be like that, you gotta add the scenes manually again, You could Create a New Scene and add to it a new Source ( A scene ) and then try to copy the Vertical scene Example Be right back Vertical ) How ever you set it up for you.

[reef nebula]

That's exactly what I did, but after every OBS restart or scene collection change, the scenes I set up are deleted again.
I don't think this is intentional

[ripe snow]

Yea im sure thats gotta be a bug idk

I do have the same issue

[reef nebula]

ah ok, then I missed your point, sorry

[sick thorn]

Hey guys, so i wanted to install the beta of the obs plugin but while installing it closes install window and thats it...

any idea?

[fervent wharf]

SE multistream - youtube refuses to go live but won't give any errors. I noticed that it asks for a stream category but won't let me select anything. Any ideas? https://i.vgy.me/fRfw38.png

[vale nexus]

Just downloaded se.live and went to connect TikTok but Tiktok is asking for some screenshots to prove I'm the account holder.. what type of screenshots are they asking for?

[smoky dune]

i had the same thing with streamlabs, they usually specifically state what they are looking for, but with mine i believe i had to show them screenshots from my creator dashboard in twitch with my follower count (or whichever other platform you have the largest following on that isnt titktok), and the same info from inside your titkok account.

Not sure if this is more feedback or bug: 2 things.

• Noticing that in the vertical canvas, sources dont snap to alignment or show the little line that shows in normal canvas when a source is centered in the canvas. Am I missing something or is that a known thing?

• When trying to transform a source, mainly trying to center a source horizontally/vertically, the source disappears and I have to go back into transform and reset the transform. Is this something missing or known?

[proper badger]

Hi all, it has been well documented that streaming on tiktok on phone vs tiktok studio or other solutions has a different impact in the stream being pushed out to people's feeds, streaming on phone gets you way more viewers generally speaking.
Has anyone noticed this also happening with the new se.live solution being used vs streaming on a phone?

[twilit bough]

Link...? A quick Google search and at their page shows no such thing..?

[jaunty marsh]

So when I try to multi stream I get this error and I think it's the SE.Live error but only lasts about half hour then crashes anyone else having issues with it crashing OBS?

[stark spoke]

Anyone else having this every time you open obs with streamelements?

[rigid orbit]

same and when it reopens the plugin is gone so i gave to download it again

[silk girder]

how do I know which youtube is youtube shorts vs not? As well as where can i customize the thumbnail for the youtube live?

[rigid orbit]

does anyone know a solution to actually getting the beta version to show up on obs? every time i try to switch to it, it takes me to another download and closes obs. when it reopens the stream elements plugin is gone and i have to redownload the stream elements plugin again

[slow fractal]

For slots module, emotes, 5 makes it 4% chance to win. If we add more than 5 emotes, does it cycle and keep it at 4%, or does it make it more difficult?

[ionic veldt]

Hey yall!

If i want to stream 1920x1080 on twitch, but vertical on youtube to reach the shorts feed, do I need to output 2 encodings? or is it all under 1?

This would be with the new SE multistream plugin

[smoky dune]

Where is this documented? i would love to see it because from my understanding of the way their api works the only way it can tell the difference between you say using Live Studio on your PC and streaming from the app on your phone is the aspec ratio. Yes i believe they will prioritize vertical streams over horizontal as most viewers are watching from the mobile app where the vertical experience is better.

Now it would take more digging to find out if there is a prioritization difference in say people streaming with SE.live or streamlabs multi vs people streaming from TikTok live studio, i can totally see that being a thing, but unless I can see hard proof of what your saying from tiktok themselves, id have a hard time believing that statement and id urge you to not as well.

[smoky dune]

the multistream tool takes core of that for you, it copies ur obs settings. unless im wrong the back end works similar to how the multistreaming works for streamlabs as well. You just need to have 2 canvases, one normal and one vert if that makes sense

[ionic veldt]

Yeah! Sorry my question was a little off, ill say it this way:

I've been outputting 3 encoders for awhile (twitch, youtube vertical, and tiktok) and its a painnnnn and the dropped frames go crazy
I have an AMD Ryzen 9 7950x3D 16-Core CPU, and a 4080 GPU
Was trying to get it limited to atleast 2 encoders, considering tiktok is just gonna be a pain and I have to use their app

But my question is, would using this multistreaming platform reduce the encoder output to 1? or would i still need to have multiple since one is a 1920x1080 stream and the other two are tiktok stream, and ones a youtube vertical stream

[smoky dune]

no i get your question, i guess I need more understanding of your setup. I assume your currently using MultiRTMP to out to the 3, with OBS itself doing 1 and the plugin doing the other 2?

Or are you actually running 3 separate encoding programs like 1 OBS, 1 Streamlabs and one TT Live Studio?

[ionic veldt]

I am using 2 on OBS, one using Aitum Veritcal and one without aitum vertical

The last one is on the tiktok app!

All together it makes me use 3 encoding outputs 😕

[smoky dune]

ok now i got ya all good!

Well in theory cause I cant speak 100% for how aitums back end works but unless your running specific encoding settings for each one (each one having their own encoding hardware selected for example one using NVENC, the other .264 etc etc, different bitrates etc) then your output shouldnt impact you to bad with those specs assuming you have a solid upload speed.

I have found that the one that seems to impact multi scenarios like yours (and mine since we have similar setups and specs) is the damn TT live studio. Its a system resource hog on even the best machines. I have amazing internet, so the issue wasnt my upload but the demand on encoder on my GPU combined with CPU and ram.

NOW i dunno know the for sure on this ill have to do some more digging but if the SE live multi plugin works similar to the one Streamlabs has for Streamlabs desktop and their OBS plugin, it is essentially utilizing a service like Restream where your separate outputs all go out one pipeline, or i guess 2 with the difference aspec ratios, and the back end takes care of routing to the different platforms. In that functionality most of the heavy lifting gets done at the server level and not by your device. AGAIN this is making alot of assumptions of how the backend of the tool works, so anyone feel free to correct me lol.

[kindred pier]

Is there any way to connect multiple twitch channels to same account?

[vivid robin]

Heya, a few days ago one of the streamers I mod for changed a couple of emote names on his Twitch channel, but in the StreamElements chat overlay on his screen it still keeps showing the old emotes.
Like 'Jam' has been renamed to 'JamNotes' and a new emote has been uploaded as 'Jam'. But when someone uses the new 'Jam', it displays on screen as the old 'Jam'.

Is there anything we need to/can do to fix this, or does this automatically fix after a few more days?

[finite ravine]

Since support has stopped responding via email I just want to ask, what is the normal response time? Trying to solve a kind of big matter regarding sponsorship payout and havn't had a reply in over 36 hours :/

[radiant sonnet]

does anyone know how to help with this error?

[knotty umbra]

Does anyone know how I can fix the Streamelements Extension on Twitch being off-center like this? It's only like this for the chatter leaderboard, is it because the names are too long?

[proper badger]

all over reddit in plenty of posts, at least in previous solutions that people were trying, eg. stream keys on OBS, capturing TikTok Live Studio, streaming from Live Studio on PC and such. Of course TikTok themselves will not admit to it, but it makes total sense if that is truly the case

Now, I know that SE.Live does not use a stream key to stream to TikTok so I wonder if this will have the same behavior or if it will not make any difference at all. I would want to use the multistreaming tool as it is much more practical than having to put my phone also to the side but if it impacts viewership I don't see the point really. So I was wondering if anyone has noticed that in terms of viewership

[fervent veldt]

What can i do to not have OBS tell me this, when installing the SE.LIVE plugin

[glad wave]

how do i uninstall streamelements from my obs? the uninstaller crashes when i try to

[fervent veldt]

windows button type unistall and it gives you remove programms or something along those lines

[delicate vine]

hello guys^^
1 quick question
I just connected the bot to my youtube channel for streaming and i wanted to see if the commands works. sadly i see nothing in my chat but I haven't gone live yet, do i need to be live for the bot to work or did i do something wrong?
I rememeber for twitch bots work even when you are offline and not streaming

[radiant sonnet]

do it through control panel

[smoky dune]

Yea I dunno man I'd have to see hard data to really believe that, but u do u man, I'm just saying the tech doesn't really work thay way and that you can find actual documentation on.

From my experience with both I haven't seen a difference in viewership across the board outside normal varying factors like different start end times, content varying etc. (And I've done streamlabs multi, se live multi, tiktok live, feed my live through a android emulator running the mobile app which is basically a mobile stream etc)

[proper badger]

That's some experimenting you have been doing! Sounds good, so I may give it a go when they add chat/alerts support for tiktok on SE. If, by chance, you decide to try streaming directly from a phone do let me know if you see more viewers than usual.

It's just that I have seen plenty of reports from people saying they got a pretty good number of viewers when streaming from their phone vs like 5 or 6 when streaming from a PC, all other factors being the same. Of course you cannot replicate it 100% but still curious to read these reports

[smoky dune]

Don't get me wrong there could be something there, I'm just hesitate when it comes to the internet ya know lol. I totally get your thought process and wasn't knocking u at all, just going by my experience. Tiktok isn't my primary anyway so u may have more experience with the platform itself streaming wise Than myself.

Funny enough the experiment wasn't about the whole viewership thing but was more about trying to find a better streaming experience as imo live studio is straight up ass lol.

[delicate vine]

hello guys^^
1 quick question
I just connected the bot to my youtube channel for streaming and i wanted to see if the commands works. sadly i see nothing in my chat but I haven't gone live yet, do i need to be live for the bot to work or did i do something wrong?
I remember for twitch bots work even when you are offline and not streaming

[livid sage]

Youtube for stream elements should work just like your twitch 🙂 my only complaints is they just have to fix the "uptime" and they need to give us an option to merge bot commands

like how it works with twitch for example like any commands just carry over to youtube for example

[proper badger]

studio is horrible 100% so not even considering that lol

My main platform is twitch, but TikTok is going well for me lately so want to expand on that, if SE doesn't bottleneck viewers over there I'm all for it

[livid sage]

you know kind of like botrix works or streamlabs how the commands merge. I hope they do something like that, or even alerts carry over to

I think they are gonna do that at some point but time will tell when that will be

[fervent veldt]

What can i do to not have OBS tell me this, when installing the SE.LIVE plugin? Cuz this is only a problem with this plugin.

[twilit pond]

Im having issues with SE Chatbot comands. I multistream on Twitch, YouTube and YouTube Shorts. I have my Twitch & YouTube accounts linked to my SE. My commands work fine on twitch, I switch over to my YouTube tab and enter the same & some new commands in there but they do not work on stream. I added Streamelements YT page a s a moderator on my SE page but stilll the issues persists.

[rustic rapids]

I went into se live to switch it to the beta version to try out the multistream. When I did that, it did either an update or a reinstall (I wasn't paying too much attention), and now the streamelements button doesn't show up next to the help button. Everything is still there for all my scenes, sources, etc. I just can't do anything with my streamelements account. Anyone have a fix? I tried reinstalling again too

[smoky dune]

Not sure if this is a bug or not, but I was doing some testing and i switched profiles and when I went back to the profile I had set up my vertical canvas in with all my scenes and sources, I have noticed that they are now missing? Its like i never set them up? Am I missing something? Will be a real pain in the ass if I have to set that all up again

I also get this error when I open OBS after the profile switching thing:

[sleek depot]

Anyone here using SE. Live Beta and figured out the multistreaming to twitch and tiktok?
I get these errors on the photos when I press "Start Streaming" and I have Nvidia drivers lates update as well.. and I don't understand the first error with config URL one.. and it's just stuck on "Stream Start Requested" after confirming/pressing OK on both

[smoky dune]

also not an actual problem but a separate question related to the multistream. Since the multistream plugin has my twitch stream settings in it, can i technically run say Kick as my primary platform in my obs profile while still being able to stream to kick? Or should I just add kick to the plugin manually?

[unborn galleon]

I have the same problem it's only letting me stream to one platform it won't let me do both it does do the stream start requested tho

but it doesn't give me the error it just doesn't do the multistream

but it does say stream start requested tho

[sullen acorn]

My Subscriber Alerts aren't working when someone subscribes but the test subscribe works anyone know to fix it because i am so lost and the new Subscribers arent being picked up on the dashboard

[marsh flax]

Is there actual staff in here or is it community only?

[timid flower]

I just recently switched over to SE Multistream, and I have a few questions.

1. Is TikTok chat not combined with Twitch and YouTube?

2. I can change the stream settings for the DEFAULT or first connection, but I cant find the settings for YT or Twitch for example as my multistream channels? Can you adjust these, or is it one Bitrate for all platforms?

please @ me back so I can get a ping to return

[sonic loom]

any one else get these

i do once a day

[gray wren]

Question, I have streamelements connected to my YouTube ( my primary streaming platform). I literally NEVER have campaigns for ads on my channel, I have 30k subscribers and have average 90 viewers for all of 2024. Even when I click the link in announcements it says there is nothing available for me 🤔. Is it simply a twitch only thing? Or am I missing something

[kindred rapids]

using the overlay sub goal and was having trouble getting it to track the amount of concurrent subs. A couple have fallen off and I am trying to reach a certain amount of concurrent subscribers but the overlay won't regress with the subs that fell off. Is there a way to have this update with current subscriber count?

[unborn galleon]

I have a problem I am trying to multi stream but it's only letting me stream to one platform it won't let me do both but it does do the stream start requested tho any suggestions what i should do?

[smoky dune]

I dont suppose they are gonna work on tickets related to the beta since its a beta? i haven gotten much feedback here for my questions but wasnt expecting alot as they prolly dont monitor these channels.

[limpid bluff]

They are working tickets related to the beta, but most go to the developers and so responses may be limited or come in batches.

[main bluff]

where can i download a sable copy of SE live WITHOUT the Dual Chat?

[limpid bluff]

https://streamelements.com/selive

[main bluff]

nope this is the buggy one i just downloaded and it is still crashing OBS 31.0

[limpid bluff]

I'm not sure if there is a way to download past releases, I will ask.

[gaunt wolf]

hi

so i recently added an alert when someone subscribes

but the thing is that the alert pops up but not everytime

like 1/10 times

so if anyone has an answer lmk 🙂 ty

[jaunty marsh]

does anyone know the best encoder to use for YT vertical streaming?