community-helpdesk

[nocturne willow]

it all good

[hushed pelican]

Has anyone else had issues before this with getting SE Overlays to play sounds?

[sharp ridge]

Anyone having issues with SE Live update? Keeps telling me there is an update but it never updates.

[obsidian fog]

Are you on Mac by chance?

[sharp ridge]

Windows 10

[obsidian fog]

Are you on 29.1.3 (top left corner)

[sharp ridge]

26.1.1

[obsidian fog]

LOL

That would be the reason why

[sharp ridge]

that would make sense lmao

[obsidian fog]

Any particular reason why you're on such an old version?

[sharp ridge]

havent used obs in probably 2 years, figured it would prompt me with an update when i open it tbh

[obsidian fog]

Yeah. That release will be 4yo in January

[sharp ridge]

this is what it looks like

[obsidian fog]

Lets do this

[sharp ridge]

and this window just keeps popping up even tho i click update

[nocturne willow]

have you got much in OBS? could just uninstall and reinstall

[obsidian fog]

Download and run this with OBS closed https://github.com/obsproject/obs-studio/releases/tag/30.0.0
Run this but don't run OBS afterwards https://streamelements.com/selive

[sharp ridge]

alright will do

[obsidian fog]

You may need to remove a couple or so files since the copy you're using might leave old broken versions that will need to be removed.

[sharp ridge]

i don't have anything important on my obs so i can uninstall it first if that would do anything

[obsidian fog]

No plugins or anything?

[sharp ridge]

no just basic game captures and a few overlays

[obsidian fog]

In that case you can uninstall both OBS and SE.Live then grab them from those links.

[sharp ridge]

okay

[nocturne willow]

is there a way to get SE to send 2 separate messages from one command? like if I do !whatever it'll reply with
Streamelements: Abc
StreamElements: XYZ

[obsidian fog]

nope

[nocturne willow]

oops

[sharp ridge]

installed both and it opened by itself, it is working now, thanks for telling me im 4 years behind lmao :D

[gaunt wolf]

why is streamelements site down?

[obsidian fog]

#announcements

[gaunt wolf]

looks like it works right now

but what isn't working?

[obsidian fog]

It was returning a cloudflare error but no idea if something else broke.

[static crow]

I'm also having issues logging in

OBS/SE.Live redirects me to my browser for (I assume) permissions but it just loads to a blank black page

[limpid bluff]

#announcements message

[gaunt wolf]

oh

[upper lava]

Hey, why do none of the fonts work for stream chat?

I change the font but it always goes to times new roman. it says it's something different on SE website, and I click save. but on OBS it's just times new roman

nvm - you just have to reset cache

[opal harness]

yall got hacked do i need to worry about my twitch connections or donation panels being hijacked?

[fiery plume]

you should

as well as your personal details

[slow fractal]

So I should temporarily ban it?

[obsidian fog]

No

[alpine storm]

Icon is back 😄

[fiery plume]

we need to wait for the info from SE

[opal harness]

well goodbye streamelemnts ig

[shadow igloo]

Yeaaah uh

[lone spire]

This sounds more like a discord hack, rather than the platform

[grave dome]

yeah

[warm galleon]

i really doubt their discord info is the same as everything else. probably just a discord hack

[slow fractal]

If their discord got hacked whos to say the Twitch didnt though

[lone spire]

...they're separate platforms...

[opal harness]

Their website was down

allo

and now hours later their discord info is cracked

and their website wasnt vulnerable u say?

[gentle coyote]

instead of everyone raising the pitchforks and causing a riot, why not wait a moment for them to make an annoucement once they get this situatio under control?

[opal harness]

connecting the two situations imma hop off streamelemends

[small tendon]

I belive in the stuff, they have everything under controll soon, i dont think thats the first time they have to deal with it

[lone spire]

Yeah, this is just their account got hijacked on discord

[ashen dust]

calm down, the website has nothing to do with the Discord. some staff member clicked a link and got breached, but they are working on containing the breach. just keep calm, mute the discord for now and don't click any links

[opal harness]

they didnt feel the need to let people know that personal information is potential exploitable

[coarse aurora]

ban the bot guys

[summer vessel]

At this point I'm just gonna leave the server. I am not dealing with 13 plus announcement pings.

[obsidian fog]

It's not a bot but a webook.

[flat island]

Hopefully no one is clicking the links

[regal elbow]

ofc

[jagged notch]

do not download anything from those links

[slow fractal]

Webhooks can easily be removed so something else must be happening too

[near palm]

yea

[flat island]

we all probably gonna get scam/phising dms now

[hushed citrus]

This will be just the Discord but holy hell how do they not have 2FA?

[lone spire]

Can't they just lock down announcements channel?

[alpine storm]

.. Like

[regal elbow]

okay another bot just added

[tall imp]

22 notifs

[flat island]

Honestly I like the notifs

[alpine storm]

How can they just not disable all roles?

[flat island]

makes me feel popular

[zenith shale]

Are we sure its not the full db tho? cause the site was messy , the bot been messy aswell recently

[coarse flare]

styler got hacked

[flat island]

since im lonely

[alpine storm]

Like who has the highest rank and just remove all?

[grave dome]

it's likely they lost access/control of the server or the roles were changed

[hollow trail]

Bruh, the notifications

[dry iron]

@lament ridge @shut heart the server is hacked

[vast elm]

what fucking losers

[mellow marlin]

Time to turn off notis 100% it seems

[stark escarp]

better disable all notifications from this server until they fix it

[lone spire]

Owner can't be removed

guess they aren't around

[jagged notch]

its just a webhook, they dont have access to the actual server

[vestal quail]

lock it down

[dry iron]

<@&382267076632379392>

[dry totem]

Script kiddies thinking they're cool lmao

[jagged notch]

hence why its just that one channel

[severe lagoon]

Yup. I am at work and I am fucking pissed

[pliant thorn]

Oh my god that's intense

[zenith shale]

@jagged notch fair

[jagged notch]

if it was the server theyd be sending messages on every single channel

[stark escarp]

also make sure to disable DM in your server settings, folks

[lethal lodge]

This is wonderful

[small tendon]

True

[jagged notch]

they only have a webhook on that one channel

[vernal horizon]

Didn't Discord has "I Forgot my 2FA code" button which will send the code to your email?

[lone spire]

Oh wait, yeah true

[uneven ferry]

https://tenor.com/view/calm-the-office-michael-scott-steve-carell-gif-4634536

[hoary oyster]

?

[long gull]

i had to mute the channel

[trail sigil]

Oh my

[nocturne willow]

jesus

[brisk compass]

more likely that it is just those 2 bots which gone rogue

[jagged notch]

just mute that one channel, and wait till someone deletes the webhook

[hoary oyster]

Why the @?

[lone spire]

Nope, 2fa requires secret codes to access them, which you have to write down

if you lose those, you're f'd

[zinc root]

lol the server is hacked

[raw violet]

Hacked webhook, mate @hoary oyster

[lean jacinth]

styler got hacked and now we getting spam pinged

[dry iron]

@hardy smelt @grave scaffold @low galleon @chilly carbon @lusty solar @gleaming sage @gaunt wolf @lament kernel @trim prawn @fair bolt @unborn oyster @left finch @quick sorrel

[jagged notch]

Guys its not the server its just that one channel 😂 the server is fine

[severe lagoon]

Dammit

[regal elbow]

im leaving

[flat island]

110 🥳

[hoary oyster]

+1

[nova crag]

Mute the channel, I'm already fed up

[crimson mortar]

what is happening XD

[raw violet]

Yep, I mute that channel

[brisk compass]

just block those to bots and your are fine 😄

[jagged notch]

Styler also hasnt been hacked, if he was hacked, it would also be a server wide spam and not that one channel.

[long gull]

just seems the bots got hacked, is all

[lone spire]

Suppress @ everyone's to stop the red dot

[lean jacinth]

o

[lone spire]

ye, just the bot

[severe lagoon]

@nova crag how do you think I feel?

[ashen dust]

guys just mute the channel, it's not hard to kill webhooks even without acess

[sullen loom]

If the server wasn’t hacked this wouldnt be there

[jagged notch]

It's not Styler himself, just a webhook with his name and picture

[grave dome]

my only question is why it's taking this long to get this under control if it's the channel

[brisk compass]

its a compromised webhook

[spice coral]

brain dead staff

[severe lagoon]

I am at work and got 27 notifications at once and my boss yelled at me

[fresh chasm]

So how about that spam lol

[severe lagoon]

Fuck life lmao

[lone spire]

Bot just has permission to change a few things

[strange heron]

No it isn't

[exotic fossil]

what the heck is happening

[jagged notch]

no one seems to be around to delete the webhook

[grave dome]

ah that sucks

[fresh chasm]

Bots gone wild lel.

[red parrot]

@fresh chasm I'm just watching your video??

[pure grove]

'mods are asleep post cringe' ig

[mortal surge]

Wtf is going on

[prime ermine]

tyty

[restive zinc]

@lament ridge kick the guy

[fringe gull]

I've muted it but it's still giving me notifications

[pseudo mirage]

🤓

[vocal belfry]

Do I need to leave this server?

[hollow cloud]

this just sad

[pastel gull]

tf is going on

[lone spire]

@fringe gull Suppress @ everyone and @ here's

[nova crag]

Sorry, there are too many notifications

[jagged notch]

youll be fine, dont click any links and youre gucci

[lone spire]

that'll make it disappear

[silk mountain]

go in notifications and click "suppress @ everyone"

[dry iron]

@shrewd rampart @potent fulcrum @stark smelt @hybrid marlin @sick patrol @raw narwhal @pliant topaz @spare idol @ebon wedge @wary leaf @lyric scaffold @stone osprey @loud creek @weary flint @gaunt zealot @covert girder @dapper trench @steel orbit

[ashen dust]

ho boy, time to kill some webhooks i guess, if staff cant do it

[small tendon]

Turn on do not disturb as discord status

[tulip parcel]

Yeah this is absolutely asinine

[sonic veldt]

They're evicting everyone

[sullen loom]

Pinging staff isnt going to help when theyre getting the pings from the hacked bot anyways

[hybrid marlin]

We know. We're trying to fix it.

[strange heron]

It isn't an exposed webhook, FrenkiP was hacked

[lone spire]

xD

[fringe gull]

This worked thanks

[pastel gull]

ty

[flat island]

This is the most popular ive ever felt

[ashen dust]

@hybrid marlin you having acess to delete the webhooks?

[silk mountain]

ur welcome!!

[grave dome]

Thank you 🫶

[tidal flint]

What’s happening?

[full plaza]

Can you confirm this is limited to the discord?

[marble heron]

Good luck to the staff.

[sand shell]

This is a pretty crazy raid

[brisk compass]

welcome to:
GET 2FA and a better password policy 😄

[stable moon]

[mortal surge]

E

[lone spire]

it's a bot hijack, not an account

[silk mountain]

ngl that shit was hilarious but hopefully it gets fixed soon/easily

[warm galleon]

This was a test of our emergency broadcast.

[hollow cloud]

Token grabbers:

[thorny cairn]

WHAT

THE FUCK

[wild halo]

i know i got 2fa on my twitch so time to add it to my SE

[nocturne summit]

wtf

[small tendon]

You guess can do this we belive in you!

[tidal flint]

What happened?

[quick helm]

This is like the 10th discord to get hit in a week. Bots are everywhere now adays, just go DnD or mute channel. No need to leave or panic.

[thorny cairn]

i thought someone fucking died!

[lone spire]

bot hijacked on discord, nothing serious

just don't click links

[raw violet]

Webhook got hacked, nothing serious really

[grave dome]

bro i walked away from my pc for 1 minute and came back to the server pinging constantly

[elder cargo]

Report the messages

[thin shard]

kinda serious my dude

[vestal basin]

This shouldn't effect twitch accounts right?

[lone spire]

no, not at all

[raw violet]

Not at all

[arctic remnant]

Finally someone. Big W for you for fixing it 🙂

[lone spire]

just annoying pings

[brisk compass]

to get a token grabber to work, you would have to click on sus links or execute sus applications

[opal harness]

only if the assumption is correct lol

[nova crag]

Phew, it seems to have calmed down...

[brisk compass]

so if thats the case its on them

[echo quiver]

Okay so I’m not the only who can’t use general chat then lol

[torpid surge]

them pings where fun

[patent igloo]

a discord bot being hijacked affects nothing really. The only way they get you is if you click iy

[grizzled mason]

For now

[random lantern]

You guys aren't making the pings any better xD Maybe let them figure it out instead of spazzing?

[lone spire]

or the bot has a backdoor

[slow fractal]

were we not supposed to click the links???

[thin shard]

so it has the potential to do a lot of damage

[sonic chasm]

ngl, this is all pretty funny

[hollow cloud]

I know, that's why #community-helpdesk message

[frozen meteor]

uh most probably just the webhook link leaked or a admin account hacked

[full plaza]

It was disabled temporarily

[patent igloo]

no

[ashen dust]

inb4 Staff locks this channel too because everyone just chats in here

[tall phoenix]

Glad to know stream elements can be securely trusted with our data 🫡

[lone spire]

the bot can't get us here

[rancid hill]

pinged

[deft talon]

should we leave ??

[main jackal]

Probably just disabled the bots. Looks like it was the bots that got hacked, not the Discord itself.

Basically DO NOT CLICK ON ANY LINKS IN THIS DISCORD until staff gives the okay.

[fierce glen]

did anyone else loose ability to talk in #general-chat ?

[patent igloo]

yeah it has the potential but you are fine if you don't click the links to the game

[silk mountain]

not necessarily. ive gotten my token grabbed before because the repo was public

[raw violet]

Purposely lost, there is TTS spams

[ionic gyro]

yup

[vestal basin]

They closed the chat

[frozen meteor]

no, its safe to stay just do not click any link

[austere cipher]

Hey girly pops y'all ✨okay✨ right now?

[sly flower]

Think guys... If it was something more then a bot token, which hacker would waste the hack by spamming discord... So many more ways they could do REAL damage... This is just script kids who got a token somehow.

[frozen meteor]

which tagged with everyone

[silk mountain]

its normal. people were spamming tts

[austere cipher]

(but really hey admins how can we help?)

[hybrid marlin]

I don't want to say more at this stage, but at the moment it's just this server. Please be patient, do not worry.

[deft talon]

okay thank you so much

[ashen dust]

staff limited access to #general-chat to avoid spamming.

no need to leave the discord, just don't click any links posted by the webhooks / bots and calm down till staff responds

[zealous schooner]

why is TTS even enabled here

[frozen coral]

Hmm

[balmy stratus]

Yikes.

[elfin nest]

it was reenabled more than likely

[quick helm]

I'm just ignore the discord for a few hours. It'll get fixed. It's really not that serious lol.

[ashen dust]

@hybrid marlin can yoou get slow mode enabled in here?

[native harbor]

Twin bitches twin bitches

[lone spire]

didn't even realize there was a general chat

[rancid hill]

is the bot atleast okay

[balmy stratus]

Hope no body clicked any of those!

[pine sky]

[native harbor]

Hopin off a jetskiiii

[deft talon]

is this why the website was down ??

[tall phoenix]

nothing to see here folks, no need to worry about trusting selements with your personal data after this incident

[brisk compass]

wait you ehm, there is somethimg called .gitignore, you don't push your config to github mate

[zealous schooner]

by a webhook ?

[frozen meteor]

its not down

[hybrid marlin]

They enabled it

[arctic remnant]

I pray for you 🙏 . You sure get this fixed 😉

[full plaza]

No, that was unrelated

[silk mountain]

it wasnt on github lmao

[grave dome]

wait until we get more info tbh

[frozen meteor]

just wishin you all good luck

[manic bobcat]

good luck mods!

[tall phoenix]

no

[lone spire]

[sonic chasm]

that's it. im going back to myspace

[deft talon]

you got this staff !!

[brisk compass]

or any other service 😄 I work in IT Security, breaking into "unbreakable" systems is our daily business

[small tendon]

You will win that, we all belive in the team ❤️

[grave dome]

That works too

[thorny cairn]

anyone play fallout 76 anymore?

[fathom pebble]

did they create a Raid Shadow Legends event?

[patent igloo]

whelp they didnt respond to dms so that's a rip. 1 Confirmed kill ig

[elder cargo]

I can't speak in the general chat, anyone know why? ive only sent to messages in the server before

[atomic shale]

White hat hacker?

[ashen dust]

imma just keep repeating this in here every now and then ❤️

staff limited access to #general-chat to avoid spamming.

no need to leave the discord, just don't click any links posted by the webhooks / bots and calm down till staff responds

[brisk compass]

for a german ISP yes 😄

[tall phoenix]

would you like some reddit gold or something

[thin shard]

hey maybe they’ll actually put good sponsorships now

[frozen meteor]

kennt jeder oder ein lokales?

[tall phoenix]

Yeah like a VPN

[brisk compass]

sowohl als auch

[thin shard]

the irony would be legendary

[brisk compass]

I always like some comedy gold 😄

[brittle trellis]

VPN wouldn't fix this

[frozen meteor]

just gonna guess, dnsnet or d.glassfaser

[tall phoenix]

the joke flew by your head

[brisk compass]

nope

[dense stratus]

https://tenor.com/view/popcorn-guy-relaxing-popcorm-popcorn-gif-26404903

[brisk compass]

aber wir betreiben viele darkfiber netze

[tall phoenix]

embed failure

[brittle trellis]

...it achieved orbit when it did LOL

[lone spire]

Big servers always disable embeds

[trail star]

whats with the voice channels? LOL I see them fill up and then completly disappear

[tall phoenix]

LOL nws, i didn't think much into it

[frozen meteor]

ex- unitymedia docsis gang

[patent igloo]

[lone spire]

yet they accept image uploads

weird

[frozen meteor]

😄

[tall phoenix]

LOL

[quartz night]

VC was popping

[kind topaz]

Yikers

[quartz night]

Bring it back

[lone spire]

i was about to join, but it was full

[quartz night]

The ammount of laughter

[lament ridge]

[quartz night]

ignoring the soundboard spammers tho

[brisk compass]

geh mir weg mit unitymedia 😄

[tall phoenix]

tbh we should keep the server like this, its more active than it ever was. ive never chatted here before this

[brittle trellis]

But yeah
This stuff happens to the best of us, everyone. Good luck to the teams on damage control and putting together the post-incident report!

[quartz night]

Unitymedia>Vodafone

[brisk compass]

das is nur vodafone mist

[patent igloo]

Haircase.

[carmine temple]

go play pokemon black

[patent igloo]

you are welcome

[manic bobcat]

echo nooo

[quartz night]

Bring the VC back

[frozen meteor]

i still miss it

[brittle trellis]

Always a great use of time

[trail star]

do you need to condition your stairs?

[lone spire]

"Monthly mass bot spam is a must to keep this community active", is not what I imagined would be on the staff docket

[frozen meteor]

vodafone just f´´ked my routing to almost everywhere

[tall phoenix]

"we made a severe and continuous lapse our my judgement, and don't expect to be forgiven."

[frozen meteor]

then made it more expensive (it just 10 eur but .d)

[quartz night]

500 pings later

Bring more milk

[tall phoenix]

it's a 3 letter agent psyop

[frozen meteor]

ded man

[quartz night]

I miss DaniDev

[lone spire]

xD

[frozen meteor]

he never gonna come back

[quartz night]

where is he

[sonic chasm]

i appreciate the pings. was getting bored at work. thanks guys

[quartz night]

i belive

[brittle trellis]

Oi, this ain't THAT kinda incident

[frozen meteor]

gone to buy milk

[quartz night]

imma put his face on milk cartons

[frozen meteor]

and never came back

[quartz night]

like missing person type deal

[hybrid marlin]

Mission accomplished

[full plaza]

Lol

[tall phoenix]

so it was a psyop

[quartz night]

lmao

[gaunt wolf]

wish i was bored

[rancid hill]

i'm going back to the shadows

[manic bobcat]

"sorry boss, I gotta leave early, server got hacked"

[quartz night]

Helpdesk wasnt under slowmode tho

[tall phoenix]

there was a slowmode?

[vernal horizon]

What's up with #welcome that keeps telling me that I have unread messages there

[lone spire]

huh

didn't even notice the slowmode

[quartz night]

cuz there wasnt one

[frozen meteor]

i am just wondering how many member did just leave during this 10 minute shitshow

[tall phoenix]

its all a psyop

[quartz night]

I am more worried about ppl who are partnered with SE who are gona get angry this happened

[small tendon]

It where 25 minutes actually

[quartz night]

This can be damaging

[lone spire]

Highly doubt they'll care as long as it was taken care of

[frozen meteor]

they can contiune to cry in their money bales

[mild prairie]

ok so how in the world did all of this even happen?

[lone spire]

[frozen meteor]

really?

[quartz night]

once you get the code,you can do what you want with it

[tall phoenix]

worried about a massive companies investors and shareholders

..oh noooo (?)

[frozen meteor]

it was not a bot

[quartz night]

it was a bot

[frozen meteor]

it was a webhook

[quartz night]

Ye

Webhook bot

[vernal horizon]

That's not how it works

[tall phoenix]

youre both wrong.

---

---

---

it was a psyop

[quartz night]

actualy it does cuz i tested it on a custom bot

[mild prairie]

I'm alone in event stage

[lone spire]

they just found some backdoor on it

[quartz night]

granted,this was like 2 years ago

[tall phoenix]

okay hackerman

[quartz night]

not hacking just testing

[main jackal]

Oh no, everyone just became a computer engineer within the last five minutes.

[full plaza]

Yep

[lone spire]

xD

[vernal horizon]

Would work if the webhook URLs or something is hardcoded, which is a very no-no in my book

[frozen meteor]

just got hello world as output where can i apply to get my bag?

[quartz night]

WElcome to ppl hardcoding stuff

[white fiber]

wow uncalled for

[tall phoenix]

yeah fbi.gov

[main jackal]

Oh no you output it in Java I'm sorry there is no bag.

[white fiber]

Thanks you who ever deleted that garbage

[nocturne willow]

is it gone

[frozen meteor]

it was actually in C

[brittle trellis]

They were changing permissions, so chances are it wasn't just the webhook

[frozen meteor]

[quartz night]

Event stage music kinda popping off

[sonic chasm]

may have hacked an account that had access to the webhooks

either way. was a good laugh. back to work. nice to have met everyone

[frozen meteor]

have fun at work!

[full plaza]

Same! Lol

[small tendon]

👋

[frank pilot]

Same 🙂

[sonic chasm]

ok. can you guys stop being so nice? i'm not used to all this attention

[tired rapids]

I am a computer engineer, and I would not try look into it, Might be a software engineer would be a better choice to look at it ;))

[full plaza]

LOL. Sounds like a good problem to have

[frozen meteor]

all toxics are already gone sorry only nice ones stayed

[quartz night]

when ppl started using tts in general chat

it was funny

[primal patrol]

i mightve clicked on the link lol, i think i found all of the stuff in task manager tho and removed it, seems to be a fake windows boot manager and fake unity runtime exes

[main jackal]

Yeah, that's the part that had me thinking they got access to the bot itself somehow, though obviously I'm not sure what they're using nor how they have the bots integrated into the Discord.

Though it seems the announcements were just in one channel as opposed to spamming every channel, but then TTS got turned on in general, so honestly really confused what bots they got and how they were being used. Just glad the damage seems to be minimal.

[mild prairie]

join event stage

[quartz night]

some dude put his whole ass twitch chat user in TTS 💀

Join event stage for sick music

its a vibe

[mystic hawk]

I thought someone missed me but it turns out it was just pings from Streamelements

[primal patrol]

def reset passwords and that everywhere so hopes im fine

[brittle trellis]

Doesn't matter what bots they used; once an account has a token, they can run any code they want with it.

And 2FA will not stop tokens

Password resets, too.

[primal patrol]

damn ok

[frozen meteor]

i am bettin my money to account compromise

[primal patrol]

how do you reset a token then, i betcha you cant

[celest orbit]

Reset password

[brittle trellis]

Call the refresh endpoint

[primal patrol]

ah ok ill try that thanks

[frozen meteor]

deutsch issues 😄

[opal harness]

Herr we go again lol

They spammed again no?

[celest orbit]

psht! 😄

[quartz night]

Ya all should join stage VC for some chill Ai music

[weary rover]

Fish?

[gaunt wolf]

Hi

[untold void]

I thought they got someones account since the first 'announcement' posts were made by someone's actual account, not a bot

[primal patrol]

its apparently against tos to refresh it lol

[quartz night]

Someone bust a sick move in event stage VC

Just

DO a backflip

ill belive you bro

[brittle trellis]

my bad, I'm thinking of OAuth, not bots

[daring ingot]

do you think they got my webhook?

[primal patrol]

do a frontflip

[fathom atlas]

Event stage is now locked

[daring ingot]

i hope not

[primal patrol]

sideflip

[frozen meteor]

if my magical powers not fakes, its sad to see that spam channel deleted

[quartz night]

We are in jail @fathom atlas

[long spindle]

Well done mods!

[primal patrol]

ill keep yall updated as i was the tired victim that clicked it lmao

[fathom atlas]

I can't escape the music 🤣

[quartz night]

WE are in jail 💀

[frozen meteor]

at that moment they could limit visibility to just one unused role etc.

[main jackal]

Also to whoever sent me a Discord friend request that only had this server as a mutual: I'm sorry I'm sure you're swell but I set that thing on fire like it was the monster from The Thing.

[brittle trellis]

Yeah, you reset the token for THAT in the dev portal

For users, you need to invalidate all your existing login sessions and then reset your password

You said earlier that you think you DL'ed something infected. I'd advise you do all your password resets from another machine and scan the potentially-infected one like no tomorrow

[quartz night]

Last to leave stage VC gets 10k

[primal patrol]

yeah ive been consisently scanning

and been resetting on external means

[undone pond]

poor staff looking at all hands on deck, feel for ya

[weary rover]

today's fish is trout a la creme

[deft orchid]

btw they seem to have access to your dyno as well as the invite sent in the new join DM is a link to their server and its not the stolen vanity one

or maybe its their dyno sending it 🤔

[frozen meteor]

am i thinking wrong or i think discord should have their own thing like a ratelimit like thing for that kind of raids

[sick patrol]

[quartz night]

Dyno webhook

not actual dyno

[quartz night]

[deft orchid]

DM via webhook? 🤔

[gaunt wolf]

@daring ingot no one asked

[quartz night]

You can webhook DM

as far as i know

[undone pond]

you guys are seen

[quartz night]

i could be wrong

[deft orchid]

the more ya know

[daring ingot]

[urban heath]

You can webhook anything if you try hard enough

[quartz night]

Go back to streaming m60 lmao

[daring ingot]

why cant i watch this?

[frozen meteor]

literally no one should able send 100 notification to 220k people under 60 sec

[cerulean cloud]

Does anyone know how to merge twitch and youtube chat when dual streaming?

[urban heath]

The amount of people is irrelevant, it’s an @everyone lol

[quartz night]

Watch what

[shadow igloo]

I would like to know as well but for now I did 2 seperate layouts through streamelements

[urban heath]

Either way, the way to fix that is to only allow admin to use it

[frozen meteor]

it relevant because, as much as it gets higher risk also being bigger

[urban heath]

What

[cerulean cloud]

I tried restream but it doesn't work because restream only functions if you use their services to stream. It's ass

[urban heath]

it’s irrelevant, it’s something with how they can restrict everyone

[quartz night]

ALl i am saying is,us strongest warriors are in event stage VC listening to good music

[gaunt wolf]

👍

[urban heath]

maybe an announcement bot

[sonic chasm]

restream chat or botrix. though i didn't have luck with botrix and i think youtube's api may have some issues with integration

[brittle trellis]

That's the best you can do for now, yeah
Also, if you use a browser-based password manager and DON'T have a primary password set, I'd recommend that you go... reset other passwords in there, too

If your PC is clean now, that's good for using it, but it's still possible the malware executed and just removed all traces of itself once it got what it needed

I genuinely wish you luck and safety with everything

[sly nymph]

You aren't meant to according to Twitch TOS

[deft orchid]

"on stream"

[urban heath]

If you’re an affiliate or partner

[cerulean cloud]

You able to setup restream without using their service to stream?

[cerulean cloud]

I seen hella ppl do it

I mean you can

[urban heath]

Affiliates can livestream to IG or TikTok too but honestly

[shadow igloo]

im pretty sure its like all in one layout and not the 2 im doing (okay more context, i have 2 seperate chat boxes but also 2 seperate layouts for it)

[cerulean cloud]

I just dont know how

[sly nymph]

Same, but still, Twitch TOS says not to

[urban heath]

Unless you have a following on Twitch

You’re better off streaming elsewhere and bringing them over to twitch

[sonic chasm]

yeah. log into restream, use the OBS part, and sign into your YT and twitch. log into restream on OBS and go live. no watermark that way and you can combine the chats for yourself

[cerulean cloud]

if twitch really finds my channel which I would be surprised ill take the ban

[quartz night]

Who ever manages to get in event stage VC and chills with us to the music,you a legend

[brittle trellis]

New CEO said multistream allowed as of Twitchcon with like a few caveats, but it IS allowed as long as you aren't broadcasting the chats of other places you stream OR directly linking to them

[sly nymph]

finding your channel vs someone reporting it because they think you unfairly banned them or were mean to them or some dumb reason are different thingsd

[primal patrol]

thank you so much, i believe ive gotten rid of majority of it unless its being disguised as something else but yeah, guess i might get featured as the dumb idiot who clicked on a link in a video LOL

[quartz night]

WE been here for like 20 mins now no?

[frozen meteor]

just imagine sending 220k x 100 push notification every minute to only one server members. even from technical burden perspective its huge

[cerulean cloud]

am I in the right area

[primal patrol]

ill keep a close eye on everything for the next few days

[fathom atlas]

Where is our 10k

[primal patrol]

restream lets you multistream

[sly nymph]

This is the official TOS on Simulcasting

You do not use third-party services that combine activity from other platforms or services on your Twitch stream during your Simulcast, such as merging chat or other features, to ensure the Twitch community is included in the entirety of the experience of your livestream.

It explicitly says not to merge chats

[quartz night]

last to leave VC

[halcyon sleet]

free the plebs please

[frozen meteor]

its a service which let people stream to multiple platforms

[primal patrol]

you dont

[brittle trellis]

That's what I said, yeah

as long as you aren't broadcasting the chats of other places you stream

[frozen meteor]

PLEASE don't use any kind of obs forks

[quartz night]

Can i have a raid shadow legends sponsorship agian pls

[frozen meteor]

just use official obs or streamelement's fleavor (which is just an extention to default obs)

[halcyon sleet]

[frozen meteor]

❤️

[cerulean cloud]

https://github.com/sorayuki/obs-multi-rtmp
|Don't pay for the service

[sly nymph]

Sorry, I misread what you originally wrote, my bad! Was expecting a reply to me to be arguing against my point, sorry!

[frozen meteor]

upload is the biggest issue here

[cerulean cloud]

That's where I went to

[weary rover]

So on a scale of 1 to 10 how fucked are we?

[frozen meteor]

most of the people don't have more than 10-20 upload and its just makes bufferbloat worse

[frozen meteor]

1

if you not clicked to anything you are safe

[weary rover]

Discord hacked only im guessing

[quartz night]

I am suppost to play PUBG ranked but i am stuck laughing at the chat

[halcyon sleet]

"hacked"

[ornate pumice]

wait why was I pinged 188 times?

[frozen meteor]

if you nice enough to download and run that "game"

[sonic chasm]

ah. then you're good. now go into your OBS settings and log into restream. by signing in, the combined chat will pop up. when you go live, you'll go live on twitch and for youtube, you just need to select a scheduled stream and start it.

[halcyon sleet]

webhook hijacked

[patent copper]

7-10 if you clikced the link

[weary rover]

Ok smarty pants, compromised

[ornate pumice]

okay thank you ^^

[frozen meteor]

if you ran it*

[halcyon sleet]

no, bot got "compromised"

[cerulean cloud]

I don't want to send my OBS stream through restream though

[patent copper]

true

[frozen meteor]

download should not done anything that bad

still don't download but 😄

[weary rover]

Bot had full admin?

[halcyon sleet]

no

[sonic chasm]

got it. then restream won't work for you. YT requires your stream to be live in order to see chat. you're better off using the RTMP plugin in OBS and trying to get botrix chat widget to work

[mighty prawn]

uhm question. if i just started the campaign and i'm currently having issues getting payment setup, am i still able to proceed with the campaign?

[quartz night]

In what sense?

like cannot get paypal to link or?

[mighty prawn]

it says my routing code is invalid because i'm not american

[quartz night]

Got paypal?

its easier to set up

[frozen meteor]

which is just everyone spam

[brittle trellis]

No worries, dun beat yourself up over it too hard. Happens to the best of us
Not to mention that people sending this stuff can be REALLY convincing if they're good enough with their words

We live and learn

[patent copper]

ayo General is back up and running

[mighty prawn]

i do have it but i thought it would be easier to deposit there

[halcyon sleet]

hAcKeD by ScriptKidNoiR

[frozen meteor]

you forgot 1337 at the end

[halcyon sleet]

+1

[trail star]

ew slowmode in general chat

[quartz night]

You can always link paypal and then link your card to your paypal

so you can withdraw from paypal to card

[mighty prawn]

okay thank you!

[quartz night]

np

[quartz night]

also i am pretty sure ive seen you on Valo illanois servers,could be wrong

[celest orbit]

@frozen meteorSorry for deleting your message but I don't feel like sharing the scammy links is a good idea

[mighty prawn]

it's just... a higher transaction fee so that's why i'm kind of like... eh...

[mighty prawn]

nope only genshin

[halcyon sleet]

boop

[quartz night]

Weird

fair

[mighty prawn]

could be the character Zarya?

[quartz night]

Mayhaps

prob had you in my reccomendeds

cuz Vtubers and valo n that

[frozen meteor]

oh sorry my bad i just did not see them

[halcyon sleet]

😠

[celest orbit]

no

[halcyon sleet]

i'm going to bite you

[frozen meteor]

i have some special ability to ignore spam links 😄

[cerulean cloud]

yup can't get youtube working with it

oh well

[celest orbit]

I'm going to used to be in this server you

[cerulean cloud]

theres legit no service that can do this

[quartz night]

How long will we be stuck in the event stage VC jail

[halcyon sleet]

oh shit discord moderator moment

[fathom atlas]

There is only 3 of us now

[celest orbit]

annoyed discord moderator moment

[halcyon sleet]

you have 1 job, and thats discord, how is that annoying

[sonic chasm]

Try https://github.com/steveseguin/social_stream#readmethebiblegarth

once you set that up, you can create a new dock and enter the URL. should be able to dock it in your OBS for you to view

[mild prairie]

I still want an explanation to what happened instead of random people saying what they think happened

[quartz night]

We are the strongest ones

[sinful tide]

guys i have a problem, the ban words dont work, i setup the filters and they dont work, the web test works but when i go to the channel im managing as supermod, it doesnt.

[mild prairie]

we are the chosen ones

[trail star]

mods bypass ban words?

[celest orbit]

That's not a job, I'm a volunteer

[trail star]

try logging out an d testing again

[halcyon sleet]

same

[sinful tide]

no but im not the one typing, im asking friends and they dont get the msg deleted

and in the excluded users, i have No One

[trail star]

twitch or youtube?

[mild prairie]

what is diverse creators clubhouse?

[halcyon sleet]

wanna play cs ?

[sinful tide]

i have this and idk whats wrong. In a youtube video they click the save button on each row but now its disabled all the time

[celest orbit]

nah

[halcyon sleet]

kk

[celest orbit]

Also unlrelated to this channel's name/topic

[quartz night]

Well,we cant use general chat cuz slowmode

[celest orbit]

Slowmode doesn't mean muted/banned etc

[halcyon sleet]

it does, you are muted in the channel for a specific time

[trail star]

if slowmodes was like 60 seconds it wouldnt be too bad, but 5 minutes? I made ramen and was back before I could chat there again

[quartz night]

my slowmode just went froma minute to 8 minutes 💀

[celest orbit]

on purpose

[halcyon sleet]

but muted

ok i need to stfu, i got to much coffee

[celest orbit]

https://s.miepz.de/QORA6/HeXAQEku55.mp4

[halcyon sleet]

😅

dont

[cobalt zodiac]

imagine if you accidentaly clicked the ban button

[quartz night]

is that betterdiscord that i see

[cobalt zodiac]

i can spell much

[frozen meteor]

ptsd triggered(!)

[sinful tide]

anyone can help me trying a ban word filter themselves

[trail star]

Im willing to try axel

[celest orbit]

Then nothing would happen https://s.miepz.de/QORA6/SIcosOpu56.mp4

[sinful tide]

also when i tried last time to create a ticket here i get asked a channel but im supermod so its not really my channel, what do i have to do ? xD

[halcyon sleet]

cough unicode cough

[cobalt zodiac]

ahem bit too close to a red button there

[frozen meteor]

threating innocent people

[sinful tide]

what do you mean

[fathom atlas]

It's says no access

[halcyon sleet]

uniiiiiiiiiiiiiiicode

[celest orbit]

I'm an a-hole, nothing new

[cobalt zodiac]

felt lmfao

[halcyon sleet]

definition of an a-hole. /j

[frozen meteor]

liked that

[quartz night]

@mild prairie Have a good night i am still muted in general chat

[trail star]

wanna be friends?

[halcyon sleet]

i go now, before i get slapped. bai

[mild prairie]

Wait, are people still having cooldowns here?

I don't

[trail star]

what cooldown?

[frozen meteor]

what do you think about that one

[obsidian fog]

Channels are deleted. I have permissions to see this info partly.

[frozen meteor]

if they stored them it could be the only issue with this raid

other than i can't find any bad angle (obv user loss is bad too)

[obsidian fog]

Outside of spam messages in the channels (which I can't even see) there would be not much difference then what happened now.

So just more spam in "hidden" channels.

[fathom atlas]

Thanks for all your hard work everyone,

Have a good night or day

[proud galleon]

The team appreciates the thanks @fathom atlas!

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[unique venture]

Not sure if this has been answered and still confused after FAQ, but if I accept a sponsorship but dont achieve the full 10 people do I lose out on the money earned from those who did partake? So for example, it is the Star Trek one, if I get 5 out of the 10 for the $5 lvl 5 does that mean I failed that goal and dont get the $25?

[sage flare]

Need some help. Been dealing with this for awhile. I have the Se.live pplugging for OBS And the Chat dock shows live messages while streaming but the box to type back is gone. I can't respond to chat or send my stream bot commands now. Is this a known issue? is there a fix?

[halcyon ridge]

@sage flare please scoll up and see the bot 🙂

it's fairly easy 🙂

[nocturne willow]

would the vxrl multiple messages thing work with the $(customapi) variable?

[noble summit]

O

[static crow]

I still can't log in through Twitch

[spice condor]

want to check, whats up with x's discord link being gg/SE wich leads to some fishing discord?

[obsidian fog]

#announcements

For now it works with streamelements.

[tawny sundial]

omg...

why is it so hard to write a ticket

that was less than 80 characters though what. I'm confused...

[glad kestrel]

Hey, I was wondering if there are any streamers here that got scammed by Mind-Future agency? There's this user, also on this discord - @azure yoke that contacts streamers and after the campaign is done - refuses to pay the agreed money, stops responding to DMs, etc.

If there are people who got scammed by them, let me know - I'm willing to file complaints to the authorities and I want to know the scale of the problem

[nimble patio]

I updated to OBS 30- now, the stream elments plugin swapps all my DOCKS around. Everytime i Oopen OBS

[unborn fog]

hello everyone, I added !hug command to my channel I want to the bot to trigger a different response if no word was typed after !hug. can I do that?
here is the current command ${sender} just hugged ${touser}. ${touser} has received ${count ${touser}} hugs so far TwitchUnity bleedPurple .
thank you

[trail star]

There is an either variable, it's the pipe '|' .

So i believe it would be something like ${touser|teddy bear} based on this example ```${sender} hugs ${1|${random.chatter}}

!hug [hugs random user]

!hug @user [hugs specific user]

[thin breach]

i have 7k but it shows 57

on streamelements overlay

[obsidian fog]

Facebook?

[thin breach]

its twitch

[ashen dust]

make sure it's set to all time and not session, did a before by accident

[thin breach]

where i set it to all time?

[thin dagger]

Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.

[jovial aurora]

Hmmm

[thin dagger]

Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.

[gaunt wolf]

Ugh, I'm struggling and now I can't send a ticket? XD halp

[quick sorrel]

You can always send an email to [e-mail]!

Discord be kinda wonky sometimes

[gaunt wolf]

thank you!

[weary badge]

hey all, does anyone know how to disable the number replacement behavior in the alert window? For example, if someone has a 41 as part of their resub message, it replaces it with an emote, even if the user doesn't in chat.

[round cypress]

This issue is happening to everyone unfortunately :( I’ve sent them a ticket with all the details / why it is happening code-wise

Just waiting for them to fix it since it’s like one line of code

[weary badge]

Thanks so much. I was sure I'd missed a toggle somewhere in settings.

[round cypress]

Nah it was driving me crazy for a week, thought it was something on my end at first 😛

[weary badge]

Yeah. I full-stopped in the middle of a stream yesterday to see if I could dig into why it was happening and how to fix it

[gaunt prawn]

[thin breach]

i have 7k but it shows 57

on twitch

how can i fix it?

[thick rover]

Anyone else having issues with their SE commands suddenly not working? Is Streamelements aware of this? Any news on the status of SE?

[zenith shale]

yeah it exploded

[keen bobcat]

seems to be a bit iffy atm yes

[oblique condor]

Guys dose support work iv tried twitter,email and here says i dont have permission

its for sponsers not 1 single entry has counted

[inland eagle]

I'm watching someone live right now, timers and commands aren't working.

[keen bobcat]

@oblique condor tested to write a ticket in #submit-support-ticket ?

[thick rover]

Tysm for letting me know. It's nice to know I didn't accidentally do something to make this happen for me.

[keen bobcat]

have u tried what it says in that message? typed !ticket and a short description in this channel? @oblique condor

[sinful orchid]

you need to use !ticket here, in this channel, not in #submit-support-ticket

[oblique condor]

ty all

[thick rover]

@sinful orchid , any word on when SE commands will be restored? No one seems to be abl to use them atm.

[sinful orchid]

Oh I don't know, I don't work for SE LOL. I am just someone's stream moderator, and currently we have the same problem

[keen bobcat]

+1 ^

[gaunt wolf]

Does SE.live work on linux?

[frail plover]

Im trying to log into stream elements to update commands and question of the day and its giving me an error code and telling me to contact someone

[swift depot]

#announcements

[frail plover]

Thanks. Says some is back working. But I don't want to give further messing with stuff until its fixed

[static crow]

"Error executing flow. Please contact us for help."

[thin dagger]

@static crow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[thin breach]

how can i make more quality

[weary canyon]

You need to get more viewers to have other quality options

[thin breach]

how much views?

i have 7k followers it shows 57 idk why

[weary canyon]

That I can't tell you, it depends on Twitch.

[empty tendon]

Why does the bot stop working so often

[swift depot]

Only windows and mac.

[weary canyon]

Anyways, I came here to report that bit donations are triggering 4 times for Sodapoppin at this moment. Someone cheers500, the donation pops up 4 times, once per minute

[gaunt wolf]

Aw ok ty

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[open ether]

hey, I cant connect streamelemts with my twitch. iot says error. What do i do

it says this message

[crystal glade]

im having the same issue!

[open ether]

does it say the same for u?

[weary canyon]

Servers are having issues right now

[sharp osprey]

guys someone knows the website is not working good?

[crystal glade]

it said that the first time and the second time i tried signing in again it said couldnt connect to twitch

[quartz bough]

Likewise, this is an issue also in OBS Studio.

[weary canyon]

You can google: streamelements status and click the first link

[open ether]

"Degraded Performance"

damn

[verbal flare]

same - guess i need to roll over to my SLOBS back up obs.
API / Events / Chatbot Twitch = degraded performance on status check 😦

[glass salmon]

I just updated SE and OBS and got this.

[atomic turret]

literally just joined this discord cause I have this issue LMAO

[glass salmon]

I presume this is what the announcement an hour ago is about?

[verbal flare]

same - streamed 12 hours yesterday without issues - setting for stream today and OOPS - not this method

[atomic turret]

in which chat was the announcement?

[glass salmon]

#announcements message

[atomic turret]

thanks

[glass salmon]

I presume these are related, but I just got here and don't know for certain.

[gaunt wolf]

im trying to login in my obs and twitch together but says error excuting flow any ideas

[atomic turret]

we're all having that issue unfortunately

but seems like the devs already said they're working on a fix in #announcements

[night rock]

I have that too

[hollow sinew]

I am trying to launch OBS Studio and getting this error when logging in with my Twitch
Trace ID: d8dc7ae34fd72217c577f932498f8e7b

[tired barn]

me too

Trace ID: 1216a70216d6fbc2d34f5ccce58da698

[hollow sinew]

Whoops just realized others posted the same error

[wary crescent]

Trace ID: 03966252af56993bcafcb4b87ae83b22

[cursive elbow]

Hello

[serene depot]

i'm having the same problem

[frank mirage]

Does anyone know what happened to streamelements? No notifications have been received since October 23rd! So no alerts and no recent info (dashboard) "Twitch stream" What is the solution? Thank you very much! (Hungary)

[mighty isle]

Wow I am glad I am not the only one having issues wie SE ^^

Same issue with logging into SE here ^^

[twin hatch]

oh good to see everyone is having the issue

[mighty isle]

Trace ID: 81d845fd97a6f4a9a20dde09f91aaf41

[fresh haven]

so everyone cant log in and they still havent said anything

[twin hatch]

no they have, its in the announcements

[fresh haven]

ah

[old moat]

I always panic if it's just me with the issue lol

[long heart]

its good that everyone is suffering 👍

[wary crescent]

not sure how i ended up in a german apex discord first before finding this invite link

[summer mural]

anyone else having problems when trying to connect their twitch acount to obs? this update (30.0) made it so i can't connect to it

[summer mural]

im getting that too

[obsidian fog]

Our official vanity invite was hijacked due to a compromised here yesterday and we're yet to get it back to my understanding.

[mighty isle]

I guess everyone right now having issues xD

[summer mural]

and i logged out of obs completely and now i can't login using my stream key

[prime arrow]

I'm so glad it's not just me... I also having this issue.

[summer mural]

obs update always messes something up

[primal bluff]

Yeah, same issue....

[summer mural]

[wary crescent]

Thats why im still on v27

[long heart]

i just logged in fine!

[primal bluff]

It's working again

[dusty plover]

#1174458081850167367 i get the message "Error executing flow. Please contact us for help"

[wary crescent]

i got to my dashboard too, looks fixed

[dusty plover]

Is this a general problem ?

[ocean orbit]

yes

[dusty plover]

so i just have the option to wait untill it's fixed ?

[ocean orbit]

exactly

https://status.streamelements.com/

[dusty plover]

Thx mate oder auch danke für die Info 🙌

[summer mural]

i still can't login :(

[ocean orbit]

gerne! :DD

[verbal flare]

Not all are fixed...
Nov 15, 2023
Unresolved incident: Parital Outage - Internal Event Bus.

I can now get to the point of log in...but it is not sending the 2FA SMS text now 😦

[dusty plover]

same

[summer mural]

same

[languid egret]

Hey all, I know SE is having issues today, but has anyone else experienced their SE not showing any alerts other than raids?

[prime arrow]

Mine just allowed me to login now at least. xD

[languid egret]

I havent had any issues with logging in thankfully

I just havent been able to see anything other than raids since the 7th

[ocean orbit]

seems to be fixed

[summer mural]

do you have 2FA SMS on?

[prime arrow]

I will be 100% honest with you, I don't know what that is, I'm new.

[summer mural]

lmao it's a security login thing, it sends a code to your phone to make sure it's you logging in

[prime arrow]

OH!! Yeah, I got that.

[upbeat rivet]

omg i'm not the only one locked out

I have 10 hours to finish my raid thing and I can't get in >.<

I am SO closeeee

after the update I got the same error above

[summer mural]

@upbeat rivet
it's a partial outage :/

[upbeat rivet]

I hope they extended my time :/

[ocean orbit]

its working for us (me and some other streamer)

[upbeat rivet]

I have worked my butt off to get these

[summer mural]

yeah i guess i just gotta wait for my turn lol

[ocean orbit]

try to logout and back in

[upbeat rivet]

I did twice on twitch and the platform

not working..even restarted the phone

[ocean orbit]

[prime arrow]

Yeah I still have a friend who says theres not working, so it looks like some are getting the lights back on, and some still have to wait. xD Wish you all luck!

[summer mural]

https://status.streamelements.com/
it says "all systems operational"

[ocean orbit]

as I said :DD

[summer mural]

im still not getting the SMS though :(

[tired barn]

mee too

[upbeat rivet]

Why would an update cause this?

[glass salmon]

Broke something in the pipeline.

SE's code expects certain things to be in certain places.

Update changes/moves them.

End result being "CAN'T FIND. HELP."

[slow arrow]

I just joined and see everyone is experiencing the same error. I'm not even getting SMS from Twitch anymore because I requested too many. 😅

[glass salmon]

Oof.

[verbal flare]

wait about 15 min
I did the same - too many requests

Just got logged in!!!

[slow arrow]

I thought this was far worse thing going on after having everything crash on me a few days ago. Thought something got hacked. 😅

[slow arrow]

You're awesome!

[gaunt wolf]

SE. Live down?

[glossy harbor]

I have an error saying user document error please refresh which doesn't go away

[latent jasper]

@glossy harbor this one?

[plain grail]

Can't login to SE, just getting "error exceuting flow"

[rustic thunder]

Hi I'm also getting the Error Executing flow when i try login

[mild helm]

Same for me

[ashen dust]

#announcements message

there is currently a degradation in service going on

[plain grail]

It seems to get to the login page of twitch if I use edge..

[glossy harbor]

Yeahhh the same one

[versed mural]

i also have this issue

[plain grail]

I have that right now too, but for my sound alerts extention

[shrewd knoll]

Hi Guys, I have a quick question.

I just made an overlay, and I want to share it with a friend. How do I make it public and get a share link to it? Thanks!

[languid grotto]

The custom panels tell me access is denied, does anyone know the solution?

[weary dagger]

has anyone figured out the !watchtime issue? from what i've seen its been broken for months and returns 0 secs watchtime every time

[limpid bluff]

Disable loyalty, logout of streamelements, log back in, and re-enable loyalty

[lapis lintel]

After OBS 30 update....

Ah I see. Current outage for that.

Sweet.

[plucky shoal]

also having the same issue

[gaunt wolf]

Same

[nova onyx]

Likewise, can't login on any browser atm.

[wanton canyon]

hello!! does anyone know how i can change the font of this subathon timer? i've tried entering something different int othe "Font name" section but that just broke the timer

[signal shadow]

I can't even make a support ticket since the website is down..

[lapis lintel]

Everything is down

[thin dagger]

@signal shadow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wanton canyon]

ooh okay, ty!

[lapis lintel]

Was able to log back in now with OBS integration.

Seems to be functional again.

[teal dome]

yes I was about to put in a ticket but looks like its up and running and allowing people to log in again

[brazen lantern]

Can I get my custom StreamElements bot name to show up when I use StreamLabs OBS (as opposed to normal OBS)?

[obsidian fog]

No.

It's required to use SE.Live to get this feature and it requires OBS.

Now technically you just need OBS open to use it.....

[wintry swan]

my SE overlay is not picking up any superchats at all since i updated today

is this a known issue?

[woeful fox]

i cant click n drag the chat back to obs, ive tried EVERYTHING

someone plz help

[limpid bluff]

#general-chat message

[primal ruin]

i got that as well and im on slobs

[woeful fox]

ive been in general chat..

[ocean dome]

Anyone know a fix for my latest follower not updating? all the other tags update but that one

[sage grail]

have you made sure it the correct variable in the settings, also could be from the update seems like everything is crashing atm

[ocean dome]

Its been doing it for a few weeks I just copied the overlay from the website it all looks correct

[sage grail]

so it looks like this in the text window?

another troubleshoot is just create that specific box again, you dont have to worry to much about the image and you can enter in the info from the copied oL for any settings

[ocean dome]

I just deleted it and remade it seems to work now

[undone silo]

Hello! My activity feed did not update at all tonight during my YT livestream (where I usually show superchats on screen and scroll through them). Last donation is still showing from two days ago. I've logged out and back in and reset my session, all to no avail. Is this a known issue this week or just me? Any help is appreciated. 🙏

[thin dagger]

@undone silo ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[frozen bronze]

not asking for a fix (though if there is one, I'm not opposted :D)

just wondering if there's a general issue with 7tv emotes not showing on chat overlays?

[smoky vault]

Hey I want to insert an free Overlay from Streamelements in OBS but it doesnt work and also can´t edit it because it says this overlay doesn´t exist.

[sly pelican]

#1174675117217943572

[smoky vault]

i dont have permission to this

[gaunt wolf]

My alerts have a massive delay on youtube any help ?!

[grave basin]

I am in the process of importing over from streamlabs desktop.

My issue is as follows:
-New follows are not showing in activity feed
-New subs are not showing in activity feed
-I am getting duplicate entries of donations in activity feed.

[chilly tide]

hi i was wondering if i can get some help?

[brisk yacht]

Hello, My Activity Feed is not working correctly and alerts will not trigger

Not Working

• Follower Alerts
• Bit Alerts

Unknown

• Donations Alerts

Working

• Subscription Alerts
• Raid Alerts

[weak matrix]

My issue is a question. Does stream elents instantly put withdrawls on se.pay to ur bank?

[obsidian fog]

They are not instant no.

[weak matrix]

How might they take

[thin dagger]

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Australia, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

[limber grotto]

Drag it near another dock and it will snap in

[limber grotto]

It’s manual you press a button and cash out

[limber grotto]

Try to duplicate it and paste the browser source in obs

[weak matrix]

I already did

[limber grotto]

A couple days then not long

[weak matrix]

Fair

[chilly tide]

is there anyone who might can help with my streamelements please

[glossy harbor]

Hmm strange, has is it been fixed yet?

[limber grotto]

What did you need?

[chilly tide]

i think my settings is wrong or something bc it isnt working right in my stream idk what i did wrong or not put something right

[limber grotto]

Like what’s happening

[chilly tide]

like used to when i hit !discord my discord would pop up

and when !merch it would pop up or same with lurk

but none of them is working

[limber grotto]

So your bot commands stopped working is what I’m getting

Did you make sure they’re turned on?

[chilly tide]

yes

i checked

they seem to be they are

[limber grotto]

Can you show me in dms or screenshare how they’re set up

[limpid bluff]

Are you using the StreamElements bot name or a custom one?

[chilly tide]

sure

[limber grotto]

Y’all should promote me to a support bot 🤖

[chilly tide]

oh wait he got it workign i think

[limber grotto]

Nice

[next sorrel]

i get the notification in browser overlay edit mode, but in obs the follow or any activity alert does not show up

any ideas?

[limpid bluff]

Is "Preview Live On Stream" checked, and have you saved your overlay after making the changes?

[next sorrel]

okay so it was a funny thing, i unchecked alertbox on the overlay that was active in obs, and tested the other one in the browser:) solved

[wintry swan]

hey, just scrolling through the chat im having this exact same issue

did this ever get fixed? having same problem

SE team i really need help, im a pretty well sized streamer and I got probably 1/5th of the donations i usually get because my alerts are not working in my activity feed

[thin dagger]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wintry swan]

i did

i filled out a ticket

389373

[obsidian fog]

Then await a response.

That cannot be handled outside of tickets.

[wintry swan]

how long does a response typically take

[obsidian fog]

That's a staff only question and not something we can answer.

[wintry swan]

are there staff in here?

[obsidian fog]

But regardless you will need to wait for them to reply.

[wintry swan]

do they reply via email or in my ticket channel on here

[obsidian fog]

Depends on where you made the ticket.

[wintry swan]

i made it here

but i also got an email

what does this button do?

do you think this could fix it

i think theres a problem with youtube connecting to SE

since nothing is showing up in my activity feed

[obsidian fog]

No idea and doubt it.

[wintry swan]

so is there literally just nothing i can do

until they respond

[obsidian fog]

Correct

[wintry swan]

cuz this is really stressful

[frail matrix]

OBS updated my encoder and I lost everything

[thin dagger]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[obsidian fog]

Better place to ask tbh

[primal scarab]

Hello! Does anybody know why my the StreamElements Leaderboards panel does not show any data? It's been like that for a while and idk if I'm doing anything wrong

[raw venture]

Awesome Shoutout widget question. Is there a way to change the top or bottom text to display the target user name on screen? I can't seem to find a solution and would like to show the profile picture with their name on screen. Thanks for the help!

[tawdry stratus]

Does anyone know why when you change the font on stream elements for chat that it makes the badges higher up? like, they aren't in line with the text

It only happens when I change the font

[radiant plaza]

Hi, I created a command including a custom keyword (f ) including the space behind the f. I now deleted the command, but the bot somehow still triggers to the alias. 🤔

[broken swallow]

@radiant plaza

I was successfull in reproducing the issue on my account.

Seems a little buggy, but can get fixed with parting and reconnecting the bot.

Create A command with an custom keyword being "X " (the space behind the keyword is important)
delete the command
the bot still triggers to that keyword.

For whatever reason simply disabling the command also works fine, but if you delete the command while its active, the bot just goes

EDIT: Making the bot leave via chat commands and joining him back via the dashboard does NOT fix the bug. You have to disconnect AND reconnect him via the dashboard.

[celest warren]

I seem to have some trouble getting my latest follower to update in my overlay and I'm not sure why- has anyone else had this issue?

[stray pewter]

So if we don’t complete the sponsorship but earn revenue for those who completed it. Do we not get that revenue from those who did it?

[thorny arrow]

How do I increase font size for my stream chat overlay?

[rancid night]

Changed Twitch channel name now none of my StreamElements work on stream

[shrewd minnow]

Hello! I was going one of the sponsored streams and some of the stats were not tracking. I did have the overlay running for the whole stream but only the game time tracked. Ideas?

[thin dagger]

@shrewd minnow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[pastel sky]

Hey there! Is there a way to also add max username length to usernames in the Elements Editor?

[swift depot]

#elements-editor-widgets20

[edgy bone]

dock

[ripe goblet]

Hii dunno if anyone can help, none of my streamelement commands are working. I've parted and joined the channel, tried muting and unmuting but it's just not working, any suggestions?

[ornate pier]

Hi there,

Is there a way to have a command, so that if a user types say:

!number 22

It would return a random number between 1 and 22? I tried $(random.number 1-$(1)) but it just returns a number (presumably) between 1-100.
In fact, now that I've just been testing it, even when I do $(random.number 1-10000), it just returns a number between 1-100

Thanks 🙂

[obsidian fog]

@ornate pier. ${customapi.https://decapi.me/random/number/1/maxnumberhere}

[ornate pier]

Oh ‘ello, thanks for this - I’ll check this when I’m next at my laptop. I see they have documentation too 👌

Does your solution work for my first example? Where the user can pick the maximum number?

[obsidian fog]

You'd need to replace the last part with the variable to enter a user specified number but yes it should.

[ornate pier]

Fantastic - thanks very much for your help 🤝

[ripe goblet]

I fixed it 😂

[random cliff]

Does anyone do community days on multistream? Is it possible to do the queue system over both instead of individually?

[verbal swallow]

Hey, what happened to the server? Did any channels get deleted?