oak hatch
Can't get the monthly prize for October daily sudoku despite completing all of them.
Don't know how to reproduce this problem, but my theory is that it could be connected with the previous streak displaying problem.
(Also another, more cosmetic problem, visible on the screenshot - when in October calendar view, November 1st is duplicated)
cold nightBOT
Status: New
Priority: Medium
Feel free to attach any additional screenshots, videos, or log files to help us understand the issue better!
Thanks for the screenshot! It has been attached to the issue.
graceful fossil
I have the same issue and was also affected by a streak issue last month. #1431868643725021195 message
hexed saffron
yuh
glacial linden
o.O
glacial linden
o.O
also I noticed that it shows that I've done 10daily puzzles in august, even tho I've done only 9 of those
cold nightBOT
Thanks for the screenshot! It has been attached to the issue.
fallow pecan
Is there any way to get the monthly reward when this happens?
lethal cradle
Is there any update for this issue as it has been two weeks. Is it daylight saving/ Timezone related?
misty granite
@oak hatch @graceful fossil @hexed saffron @glacial linden @fallow pecan
Hello! We've decided to restore the gems instead of trying to fix this issue, which should only affect a few players
+500 gems have been granted to your accounts
@lethal cradle Hello! I believe you were able to get this reward according to your data
