#Sudoku Streak Problem

90 messages · Page 1 of 1 (latest)

shy eagle
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my streak says day 1, when its been like 70+ days already - and i definitely completed the sudoku yesterday. It reset for no reason

signal robinBOT
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Status: Duplicate
Priority: High

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Feel free to attach any additional screenshots, videos, or log files to help us understand the issue better!

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Thanks for the screenshot! It has been attached to the issue.

sacred prairie
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Same problem here. My streak says Day 1, it should be 25 days streak and I've done the sudoku yesterday and today too

signal robinBOT
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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

shy eagle
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i just did it for today and it says day streak 1 again

quasi tide
signal robinBOT
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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

graceful garden
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Same happened to me!

modern python
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I have the same issue unfortunately

native pine
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I had a 82 day streak yesterday, now it fell down to 1 despite playing. 😭

cold schooner
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same here, but for some reason the calendar also claims i didn't play on the 26th. i am positive i did.

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could this have something to do with daylight saving time? my time zone shifted in the night between 26th-27th

quasi tide
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Please can my screenshots be viewed. The streak has now gone to zero ): I was on 103 days!!

native pine
midnight stream
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Same here, as you can see from the screenshot I'm back to 1 streak even if all days are green flagged.

tacit mortar
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Hello, my streak also did reset from yesterdays 53 I believe.
This is what it looked like before doing a past daily.

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There was a longer loading time before I successfully got in after restarting the app once.
I got directly to the main screen without the modal for "break your streak" showing up.

signal robinBOT
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📢 New Comment by phyrick:

There was a loner loading time before I successfully got in after restarting the app once.
I got directly to the main screen without the modal for "break your streak" showing up.

buoyant nexus
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Same here!
And another friend too!

coarse mica
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Same here

inland basalt
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Same here

frank bronze
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53 day streak obliberated

junior comet
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I did today's daily as usual and somehow my 67day streak just decided to say adios?

west sky
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So... which one is right, the game or the automated message? 🤔

tacit mortar
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Thought came to my mind. All this happened just after the daylight saving time shift 26.10.
I very often wait until almost midnight to play at the same time with a friend so the one hour shift I experience would possibly shift it into the next day.

cold schooner
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curiously, the personal feed shows me completing 230 puzzles twice, so apparently the one i did two days ago on the 26th just got deleted

pine ibex
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hello! I would like to have a follow up of my lost streak please... I am one of the affected users of the global Internet outage issue and my streak still hasn't come back yet...

woeful forge
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We're investigating this issue. Thanks for your patience!

pine ibex
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maybe this could also help

I noticed that the game says that I am on my "4th day streak", but it displays that I started on a Monday

so this means that there is a bug being experienced by the players? (this is also a genuine/curious question haha)... I assume that this has also something to do with the global outage that has really affected our streaks (thanks AWS haha)

I would also like to appreciate Percemer for taking their time to respond to our queries too! It helps a lot and we feel that there is assurance

sharp idol
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I’m having the same issue. I’m pretty sure I did yesterday’s puzzle (Oct 27). I even launched the game a second time to make sure I had completed it the first time.

woeful forge
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Our devs are preparing a fix for all players catworking

signal robinBOT
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The status of the issue has been changed to New.

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The status of the issue has been changed to In Progress.

sudden mountain
woeful forge
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players should reset the streak, otherwise we cannot repair it

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we'll repair the streak tomorrow

sudden mountain
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yeah i mean i went from a ~60 streak to 1 and got 2 today, do i just keep going?

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also while we are at it, can the bot stop DMing about the streak warning after ive already done that days daily. i keep getting reminders a few hours after ive already played it

sharp idol
sudden mountain
shy eagle
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my streak fixed itself in the fact that it actually shows today as wednesday now and went up from 1, but it says 12 day streak when it was supported to be 80+ since i played my first game on July 25th (i think)

should i not play tomorrow and let the streak reset itself for it to be fixed?

woeful forge
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we're currently rolling out a fix to repear the streak of all players from Oct 20, so it might be weird the first time you launch the game after this fix has been applied

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I'll double-check your data to see if it's properly fixed

odd thicket
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Hello, my streak just broke even though I have played every day for about a month. I also was part of the time change that just happened (EST US), so I wonder if that threw it off for me like it did others a week ago.

I did notice that today's daily puzzle is marked as a "past" puzzle even though I completed it.

I had a 29 day streak, today would have been 30 days.

swift jolt
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I have the same issue. My streak was around 80 days.

signal robinBOT
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Thanks for the screenshot! It has been attached to the issue.

feral marsh
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My streak was at 55 days and randomly reset today

sharp kettle
signal robinBOT
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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

wispy whale
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I am also affected by this bug. My streak has been reset to 1, and on the calendar page, I can click to do today's puzzle, but it shows I've already done it (I have) on the main page.

signal robinBOT
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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

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Thanks for the screenshot! It has been attached to the issue.

wispy whale
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Oh, it also shows the day as Tuesday.

grizzled cave
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me too!

woeful forge
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@odd thicket @swift jolt @sharp kettle @feral marsh @wispy whale @grizzled cave
Hello! From which country are you from please?

swift jolt
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USA

woeful forge
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Thanks! Your streak should normally be repaired

I think this issue was indeed caused by the switch to winter time. Also informing the devs to see if we can prevent this from happening again

signal robinBOT
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The status of the issue has been changed to Resolved.

woeful forge
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@odd thicket @swift jolt @sharp kettle @feral marsh @wispy whale @grizzled cave
Your streak should be repaired, have fun!

swift jolt
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Thank you. Yeah it is definitely repaired. I do not know why the calendar shows Wednesday instead if Monday.

woeful forge
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yes, it should be fixed tomorrow after completing a puzzle

sharp idol
dusty skiff
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this also happened to me I was at 63 days

woeful forge
wispy whale
odd thicket
wispy whale
regal bronze
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Im having the same problem. I had a 150 streak