🚧│tech-support

[worldly shell]

I dont use mods in this server and I told all my players no mods will be going on. So its something else

[novel dragon]

sorry its 4 the people that can log in

[lilac parcel]

If all set currently & configs/setup is correct and all lights are green and your game is up to date and you cannot connect contact them, then it's "most likely" on their end. 🙂 and check the server logs if you can.

[west kelp]

they need to put game back it ALPHA ... ... been a wasted day

[foggy fern]

FWIW: mornedhels/windrose-server docker container https://hub.docker.com/r/mornedhels/windrose-server

Has been my go to since EA launch and it's been perfectly stable for me since. Mornedhels also has containers for Valheim and Enshroided. I've come to be a fan of their implementation with Supervisord for internal updates and monitoring.

In my opinion, Nitrado/Relay based hosting is garbage, especially for this game. Just port forward, play with Direct IP.

[unreal cedar]

my wife would be playing solo and I updated her graphics the best that they can be for this game, but when she plays after like an hour or 2 her fps drop and she starts to lag hard. Is there any fix for this or is this a known issue?

[simple verge]

omg amazing htanks

[surreal apex]

Err... Stuck on loading screen. 1st time this has happened.

[fading salmon]

Now they just need to add server history for ip direct connections. Unless I missed something, entering my ip port and password each time is getting a bit old lol

[foggy fern]

Yes, this is quite annoying 😂

[solar oxide]

Turn off cloud saves, and you'll probably have to delete your save/profiles to get it working

[edgy gale]

Has anyone tried mapping a sim racing wheel to act as the ship helm? 🤓

[celest dove]

Is the server problem fixed yet?

[desert dune]

nope lmao

[icy vine]

Is it normal to lag Ingame

And have low FRS

FPS

[clever pilot]

not getting past loading screen anyone got any remedys?

[crude juniper]

Depends on your system's specs.

[crude juniper]

#🚧│tech-support message

[sharp totem]

corrupted cloud save most likely. turn of cloud save on steam delete save profiles and gonna have to restart again

[clever pilot]

Just spent 4 hours jusf buildn a base let alone all materials n everything 😭

Hold up think we fixed it 😅😅😅

[sharp totem]

relieved for you man

[clever pilot]

Mayb 🤞🤞🤞

[sharp totem]

fingers crossed for you

[clever pilot]

Yusss 😅😅😅

[sharp totem]

if it doesnt work might be worth backing up your saves just in case they find a solution but i havent seen anything yet

[clever pilot]

So i gave my pc tech my access and it was a conflict between his save and my save so fixed it 😅😅

Phew 😅😅

[solar oxide]

I would still back up your saves and turn off cloud saves

[sharp totem]

^

[clever pilot]

Yea gna ill do a video on why i was stressing with base and stuff 😅 been a bizzy day

Post em up now once i find the right channel

[night vine]

I've begun experiencing my PC shutting off when opening the game. doesnt happen with any other application. Sometimes it happens when launching the game. sometimes when loading a save file and other times i can play for an hour before it happens.
Looking at some logs it from previous event it shows the game causing the PC to run out of memory. Has anyone else experienced similar?

[solar oxide]

There are people who have some issues with this game causing stress on SSD's, even crashing them

[cosmic sphinx]

https://discord.com/channels/1260209458924224542/1500359619845820546

[stiff halo]

hey my game is stuck into the loading screen and dont go over to the start menu
i started my system new and reinstalled the game but the same issue
i dont have any mods installed

[inner geyser]

dedicated servers still issues?

[twilit osprey]

Such a fun game, sadly unplayable with friends, until devs fix this connecting issues once and for all.

[fossil anvil]

does anyone know if they are working on this

I mean they must be right? but was there any confirmation on their end?

[shrewd badger]

I just had a major crash after fast traveling to tortuga and now I cant access my save without it crashing in the loading screen, im guessing this is a known issue.

[night vine]

I can't even get to the menu at this point. Hit Play on Steam and my PC turns off

[twilit osprey]

Yes, it would be way better so they would write message in announcements, saying "sorry we are working on it as much as we can" or smth like this, because now we don't know if they care about it at all.

[fossil anvil]

Yeah literally just a heads up, but I'm sure they are aware of this considering the amount of people that have been affected so far

[twilit osprey]

should be, because i gave up, after trying all methods to solve conection problem, for 3 days in a row, and now im just from time to time checking discord, and all weekend seeing people non stop complaining about not being able to join servers. But ofc nobody works at weekend

[mystic cove]

Anyone else not seeing mission markers at all? Or friends markers on the map?

[edgy gale]

Not sure if it was coincidence or not but when I couldn’t get past the loading screen for my server, I booted my single player game. After that I was able to connect to the server and play as normal. Might be helpful, may have been coincidence 🤷🏻

[celest dove]

yeah

[inner geyser]

yikes 🙁 \

[silent wind]

wdym? we've played a lot and havent had any issues?

[honest glade]

CAN THE DEVS FIX THE NON STOP LOADING ISSUES

[celest dove]

i don't mind there being problems, it's early acces after all. but for godsakes communicate with us

[twilit osprey]

Ok, here’s what happened.

We played as a trio with my friend A and friend B for two days in a row on my dedicated server — no issues at all. The next day, friend B couldn’t join, so friend A hosted the dedicated server instead. Everything worked fine again for the next two days.

Then suddenly I couldn’t join anymore. We tried hosting the server from each of our PCs, but nothing worked.

I downloaded Cloudflare Warp, and that temporarily fixed the issue — I was able to join again. But the next day an update came out, and it completely broke everything. None of the previous fixes worked anymore.

Now we haven’t been able to play for 3–4 days.

Honestly, in most other games you don’t have to go through 10,000 steps and configurations on your PC just to play multiplayer — that’s something the developers should handle. And even after trying everything (restarting PC, reinstalling drivers, reinstalling the game, checking firewall, changing DNS, disabling antivirus, etc.), it still doesn’t work.

If the problem is on my PC, then why did everything work perfectly before? None of us changed anything — no new antivirus, no new settings. We just launched the game one day and suddenly it stopped working.

I understand this is early access, but just because it works fine for some people doesn’t mean it works for everyone. I’m definitely not the only one — just scroll through this Discord channel and you’ll see many people having the same issues with joining dedicated or hosted servers.

Some players even lost their characters after an update. And instead of restoring them, they were told to go through complicated steps to recover them. In the end, it was the community helping each other — not even sure if it worked for everyone.

We do have patience, but not unlimited patience. At the very least, the devs should:

acknowledge the issue
apologize in the announcements
and clearly communicate that they are working on a fix

That would already make a big difference.

[silent wind]

interesting. i usually dont dive into a discord like this. i just play the game, and if it isnt working id give it another shot in a year. its not the end of the world for me. i get that ppl get riled up over stuff but it is what it is i guess.

[twilit osprey]

you came back from work, and you have to spend 2 hours trying various methods to join server, just to fail and go sleep without any gameplay... Absurd

[twilit osprey]

Thats what we do now, just wait for next update, but frustration is real, when the game was very addictive and fun, and suddenly you cant play it anymore.

[silent wind]

yeah it is very fun! but no game is worth your time if you cant play it 🙂

[nova cloud]

Hopefully with todays update the server problems will be fixed.

[iron acorn]

Todays update allowed me to join our dedicated server, then everything stopped working as in, world visuals and sound play but no longer able to interact or even move.

[crude swallow]

Hello, i wanted to ask, if anyone else has had the game start up, but freezes on the loading screen and never gets to the menu, it been doing that for me sins yesterday, today i verafied files and even reinstalled the game, but still cant load the game and get to the menu.

[nova cloud]

We have literally the same problem, hopefully they kan fix this.

[stone willow]

can u place respawn points on ur ship?

[night vine]

the just released hotfix did nothing to resolve my issue

[cloud mulch]

My server is now in server mismatch since the update. please tell me i dont have to redo my server to get in

[summer kernel]

Hey folks! I keep getting crashes randomly. I have tried every fix other people have said and still getting it. It runs fine on my laptop with an Nvidia 5090/Intel CPU but on my desktop with an AMD 7900xtx/AMD CPU it crashes periodically

[vital timber]

the dedicated server issue everyone has has got me sweating and nervous every time i launch the game and join

[iron acorn]

Have you updated your local Windrose aswell as on the server?

[iron acorn]

Aye, I'm now no longer able to join the server yet again

[nova cloud]

If you guys also experience the server freeze bug please report it: https://windrose.support/new/bug

a lot of people have this issue but we need to submit a ticket so the devs know about this problem.

[tidal steeple]

i just did the hotfix and then lost all my my progress and characters

[vital timber]

would make me spiral
could you get the save and play it in single player mode, and have friends join you and play when ya online?

i know its annoying but till the devs do somthing?

[crude swallow]

update fixed my problem 👍

[iron acorn]

Somehow lost my character after shutting down the game after the update... Is there a way to retrieve it or just lost?

[heady mural]

anyone else getting "content file locked" when trying to update the game?

[vital timber]

yeah you need to delete a manifest file

[vital timber]

appmanifest_<appid>.acf

that file needs to be removed.

OML i updated the server and was able to log back in.. i can stop tensing 😅

[iron acorn]

We did that as well, after a minute or 3 we were unable to interact and after a few seconds unable to move while the world does still function, as in the NPCS move and the water in the ocean as well

[vital timber]

whats the issue again the server just doesnt recognize someone login in?

[iron acorn]

That. But if we restart the server we can then login and then the other issue arises and we then made a full circle and you get disconnected if you wait and then endless login screen

[celest dove]

no from what another guy said, is that once you fight the server can't connect to the unreal engine library which creates a infinite loop of errors until the server freezes up.

[north island]

My issue is the dedicated server freezes for myself and friends a few minutes after logging in. You cannot reconnect back, until the server has been restarted and the client side game closed and reopened. The issue however still happens even after the above steps. Only been an issue since Sunday 3rd May. Ticket has been logged

[inner geyser]

im in the same boat, and now the devs told me to raise the issue with bitsec lmaoi

[north island]

I did that. Bisect came back with its windrose causing the issue

[nova cloud]

Gportal and nitrado also have the same issue lol

[ivory oriole]

Man sad so nothing was fixed

[inner geyser]

😫

[nova cloud]

Its on the windrose end.

[north island]

It’s also not just bisect servers having this issue. Nitrado and Gportal have the same to name but a few

[long blaze]

I'm having the same issue just now after the update

[zinc anchor]

bisect says its on windrose end

so we go back and forward and back

[north island]

The update was for cloud saves, nothing to do with server freezing

[zinc anchor]

ok? but still a problem to be mentioned?

[inner geyser]

still no words from the devs about this kek

[zinc anchor]

also true

[north island]

If enough of us put in a bug report to the support channel, many voices might call to an action, otherwise a lot of footsteps out of the door will be had

[iron acorn]

Respond to: https://discord.com/channels/1260209458924224542/1500780836029468762

[zinc anchor]

I made a ticket tho, mentioned it 3 times

so hopefully they pick it up

[iron acorn]

Wondering if you @nova cloud @north island have been using mods on your server or not ?

[nova cloud]

No we dont have any mods.

[zinc anchor]

ow oke

[north island]

I do have mods in the server from Nexus. Only 4 though

[zinc anchor]

we also have a couple but its not mods problem

[iron acorn]

Ok, so we have unmodded and modded servers from several hosting parties that are experiencing the issue

[zinc anchor]

in console it says also it conflicts with the ships that spawn

[iron acorn]

I'll test if I can use our map in offline modus to see if the issue is present there as well

[north island]

My server has been issue free before yesterday however.

[celest dove]

it's not a map issue

[north island]

Then all of a sudden, freezing and not just with bisect, with a Number of server hosting companies

[inner geyser]

before sunday everything was fine, then in the afternoon it all went to crap

[celest dove]

bisect told me windrose works by having their server connect to some dev server on windrose's end. the connection on the devs end it making the game not work

[thin drift]

whelp...

Got kicked out of my dedicated server only to realize that the server had restarted itself, and the game had an update.
So I let steam update, the server had restart meanwhile, and then I use the invite code to re-join the server.

Now I'm stuck at this screen.
No UI, sounds as if I'm where I got kicked out (fast travel point) and no indication...

Then I get a message "The application had hung, we apologize for the inconvenience" (for which, bonus points to the devs)

And then the application shut down 🎭

[inner geyser]

this morning i connected to my server after a few restarts, build some stuff. Now i reconnect again and all of it is gone so xD

[north island]

Oh gosh, so the update is wiping game saves?

[inner geyser]

all the other stuff be build before is there

[simple verge]

kind of yes

they work in solo world

[inner geyser]

but small stuff is missing, like this morning build a small pier that is gone now

[simple verge]

but they dont work on server LOL

[north island]

Ah ok. So anything now you build is wiped, not your hours+ of building and character grinding

[inner geyser]

for me everything isa there just not the stuff i build this morning

[north island]

Thank you. I can pull my arse back up off the floor now 🤣

[inner geyser]

its weird i was in my server, i leave it. Try to log on again, and we are back at infinite loading screens

[little shoal]

excuse me sorry for interupting
anyone know how to solve this ?

[inner geyser]

update server

[little shoal]

server like the nitrado server ?
because im using it with my friend
but my friend can log in to world
for my case it happen because last time i have the infinite loading at start they said it corrupt sync so then i turn off the sync cloud and play using local they said till they fix it
and today i see the patch it said fixed
so i turn the cloud save again
and my character back to lvl 8
last night i play it already 13 and i see that error not match

[thin drift]

Hrm, it seems that quickly porting over the fast travel network makes the application hang as well

(After a restart of the game, I was back in the regular save)

I travelled over 4 fast travels in the space of 2 or 3 minutes, and now I'm facing a black screen (with UI)
Waiting the fast travel resolution

Yep, figured

[lime topaz]

There was an update today, the server as well as your client needs to be updated.

[little shoal]

i already can login to the world , after the server update nahkriin said
but the problem my character back to lvl 8 is not solved yet

because last night i playing and i already 13
is it because i play it using local save ? ( turn off my sync cloud setting)
idk which one is my local save that has the lvl 13 progress

[celest dove]

does your server still freeze after playing a bit?

[woeful yew]

Still can't host a server after the update. Screen loads and freezes after 30s and then the game just shuts down

[inner hinge]

@woeful yew Same here

[simple verge]

check my thread #1500789536161136702 , you will need to copy backup too

[woeful yew]

I created a new world to host and a new character and still can't host or join

[simple verge]

you, you probably also miss _latest in backup folder T_T

[inner hinge]

@simple verge I think you are combining two different problems at the moment

[little shoal]

no sir, i got no freeze (i hope) after restart the server, my problem now is my progress back to lvl 8 🙁

[lavish nexus]

i have a private server and unable to connect, provider is saying that there is a lag due to update.

[woeful yew]

I installed the game on a pc different pc at home and turned off cloud snyc before starting the game and still have the same issue. I just think something between my steam ID and the EOS is messed up

[lavish nexus]

i was able to connect 20 min ago but i was not able to sleep in bed or use some stuff

[tribal barn]

my gportal wont update, and doesn't show up now, even to say it is not same as client version, anyone else have this issue?

[simple verge]

Yes, I sovled one folder, we are all having same freezing problem now.

[woeful yew]

Now I get this when starting

[restive ridge]

https://discord.com/channels/1260209458924224542/1500359619845820546

[woeful yew]

Done and unfortunately still Solo works fine but hosting or joining a server crashes the game

[harsh forge]

How do I update my server?

Surely it’s not just a restart??

[celest dove]

What host do you use

[harsh forge]

Nitrado

[celest dove]

On bisect there is an option for it

Idk about nitrado

[mental locust]

help?

[west flint]

My crash game too when i try to load my coop game for me and a friend.. the solution verify the steam game files and 2 files was corrupted after that it's worked perfectly

Maybe try this solution ^^

[tender violet]

day 2 without shanties

[woeful yew]

I tried verifying and re-installing without luck

[harsh forge]

How do I update my nitrado server?

[west flint]

Ok well i dont know me it's work good after, the only think who drive me crazy it's to have rebind all shortcuts i dont know why lol

[woeful yew]

It's in the patchnotes from today. They reseted all settings

[west flint]

Steam Cloud creates too many problems anyway; nothing beats a good old-fashioned manual save lol

[west flint]

Ok i have dont see this line i think

[woeful yew]

If you change a lot of settings make sure to backup your usersettings file so you can just replace the new one. Since it is an early access game this can happen often

[mental locust]

does anyone know how to fix this, I feel like its a simple issue but yet still hasnt been fixed by an update so it feels like theres a fix

[astral saddle]

Hi guys,

anyone has info about not loading saves?

[west flint]

Did you try verify game steam files ?

[edgy hornet]

soooo is it safe for me to reconnect the game to cloud saves with this new update?

[mental locust]

the only thing ive tried is lowering my graphics, ill give it a shot

[west flint]

Try to verify sometimes in some update its can fix something, This isn't the first time I've seen a Steam update go wrong, and each time the solution I adopted quickly fixed the problem.

[west flint]

Not sure when i see the other problem lol

[edgy hornet]

lol fair x)

[simple verge]

#1495518685719433246

[supple mantle]

Hello everyone. I've seen reports of very high SSD writes from the game, and after 100+ hours, I'm wondering if there's any official word and if I should worry about early drive wear.

[simple verge]

no, stop watching st00pid tiktoks

It was patched out very fast and it was mostly related to server machines, not players

[lusty dirge]

Has anyone with a Bisect hosted server been able to get online and play on their hosted server?

[gray crest]

Nope, switched to a self hosted server, moved everything over and it’s worked fine since.

[lusty dirge]

Mine was working perfectly until this update. Now we just sit on the loading screen for the server

[pale scroll]

Nope, I'm using a Bisect server as well and I get stuck on a loading screen

[rocky bear]

nope server just goes offline soon as you try and join, happened yesterday after the server restarted around 2pm BST

[peak mesa]

hi anyone can help having trouble logging in to a frens server i am stuck on loading screen

[bitter acorn]

Hey all, anyone with a dedicated server get stuck in a backup loop on startup after patching?

[gray crest]

Ours was fine too, the last couple of days there was a pretty significant amount of lag. Since the swap we haven’t had anywhere near the same amount of lag. Bisect keeps saying it’s a developer issue, but I’m not convinced 🤷‍♂️

[iron acorn]

It happens on multiple hosts, not just Bisect.

[lusty dirge]

I swapped to Bisect from Nitrado and was the best decision ever for mine. Self hosted isn't an option when I play with someone on the other side of the world. It's why I ended up renting a server, so we could login without both being online

[gray crest]

That sucks. I’ve loved bisect for a while but I decided to throw up a vps last night and go my own way. Maybe self hosted isn’t the right term. I’m using pelican panel on a vps running containerized game servers. It’s a lot of setup but the performance has been way better.

[celest dove]

I have a nitrado and bisect server and they both don't work

it's not just bisect

[supple mantle]

I didn’t see it on "TikTok," but on a hardware forum I frequent. Thanks for the reply, though I expected a more mature exchange.

[simple verge]

@sly adder

[simple verge]

how aobut typing "SSD" into search here 🙂 ?

[ornate pumice]

dose the game make world backups and if thats the case where can i find them everything ive build over the weekend is gone D;

[topaz carbon]

NGL, I am shocked to login this morning and discover that there is quite literally ZERO WORD from the devs on the Dedicated Server problem. I can look past the fact that there is a problem, but I have no tolerance for radio silence ... it's been 36 hours. Unacceptable.

[bitter acorn]

Not sure if this helps anyone else, but found the world ID in server description was different. Changed it back to the right one and issues were resolved

[lusty dirge]

I have both as well, and currently can only play on the nitrado version

[simple verge]

yep, communication is VERY bad

[simple verge]

interesting

[warm jasper]

dedi servers are always bad on ea launch, Wildcard / Ark: SE a prime example. It's been two weeks. barely over. I get wanting it fixed but radio silence may be better than saying 🤷‍♂️ "no idea wtf to do"

[celest dove]

Radio silence is never better than admitting not knowing, people can try to come with solutions in the case the devs are stuck

[inner geyser]

''Dear players please note that we are aware of ongoing issues regarding dedicated servers, our team is working hard on a fix and we will keep you posted''

Not that hard right kek\

[peak mesa]

anyone have fix for infinite loading screens when trying to join a server?

[warm jasper]

of course, I say itll get fixed, and then I proceed to get infinite load screen on SP and have to reboot to clear :/

[celest dove]

oooof

[peak mesa]

what is SP?

[paper kettle]

Single Player

[peak mesa]

i have no problem joining SP just online servers

[warm jasper]

Yeah now i cant even use my lv 1 "reset spawn" character, cant login at all

rip rip rip

oh well, it was fun to get lv 15 and i did everything in the game besides crocodile statue

just didnt get my base built all the way. ill wait and see if they fix. cba to deal with headaches rn

[celest dove]

lol people can't even play singleplayer but "it's not a problem on our side"

if that is truly what they told the other member

[warm jasper]

it has to do with cloud save

which, i used the scan/reset tool and it reset my points, but then the cloud save kicked in and it restored.

so idk

works ok now. but still needs more reassurance

[celest dove]

sadly my problem isn't the could save, it's the server freeze issue

[primal fulcrum]

Using Bisect Hosting. Never had an issue with them until this morning when trying to log in we are all stuck at the load in screen. Customer service is zero help atm. However another friend is using Nitrado and is also having similar issues. 🙁

[scarlet blaze]

Ive been reading though different sections and I cant find a discussion about my issue. Does anyone know about personally hosting a server and having server lag, especially while people are sailing? My servers cpu and ram isn't pegged at 100%, so I dont think its a resource issue.

[celest dove]

do you have Nitrado?

oh wait

i can't read

[scarlet blaze]

Personal hosting.

[inner geyser]

what is interesting, in bitsec i can see when i log off the game still thinks im in the server, as soon as i restart the server i can log on but it deletes the last things i did.

SO for example i build a tower now > leave > reset server > rejoin > tower gone

[celest dove]

yeah it's all messed up

[spark ore]

@scarlet blaze we had this issue with a dedicated server. The server didnt have enough ram. We switched to a different provider with more ram and the problem went away. So maybe your personal machine is capping out at times

[solid flare]

Game is unplayable.

nice work team.....

[stable burrow]

That is my main issue with this whole thing... I know it is early access, but you have to communicate with your players. This chat is the only reason that I know it isn't on my end. I was driving myself crazy trying to troubleshoot yesterday.

[scarlet blaze]

Possible, but it has 16 gigs, I've never seen it past 11 gigs while the server is running and people are on. Not sure why it would have an issue when there is 5 gigs of head room.

[ivory oriole]

https://tenor.com/view/agreed-pirates-of-the-carribean-gif-15127372

[woven trellis]

Good morning everyone. After the update, my account is no longer syncing; my character is at level 1. This happens every time I update. How can I fix this so that I don't lose this synchronization each time I update and can return my account to my normal level?

[indigo dew]

My world ID in server description is correct but the dedicated server still makes backup every minute. I can join and play they game but this keeps happening on the background. Running on Debian/Wine

[zealous kettle]

How in the hell does Worlds generation work? Because I loaded up my server and it generated 4 new folders in the Worlds folder - but it is correctly loading the old world apparently

[grand trail]

Hello guys, after update, i cannot play the game. Infinite Loading screen. I have only steamdeck, so i cannot try it on another device

Can someone help me with this?

[thorn wren]

Server lag issues still ongoing looks like. Keeps disconnecting and lagging out and the Bisect hosting banner been there since yesterday saying the devs are tracking it but no further updates.

[zealous kettle]

Why is my dedi server generating multiple new world folders everytime I start it despite it loading the correct world???

[unreal kayak]

My issue has been inability to join my dedicated server, it and i would crash. Force Relay doesnt help- asked assistance with AI, feeding data. came up with this:

[turbid creek]

hi new here, I have been running a dedicated server for a week now, after the update the worlddescription.json reverts back and doesn't save my changes. Is this a known bug or somethign I am doing wrong?

[simple verge]

Some hosting providers are having seperate "Startup" or "seetings" sections

[turbid creek]

I'm not using a service, it is on another PC in my house

[simple verge]

it overrides itself after server start?

[turbid creek]

correct, I close the server, make changes, start up server, after startup I click on the file and it says it has been modified outside and do I want to reload it, I click yes, all changes gone

[zealous kettle]

My serverdescription.json is overriding the worldislandid everytime I try to start the server and creating a new world

im about to set this crap to readonly with the correct worldid and see what happens

Can some one PLEASE tell me with 100% certainty, do I also need to change the PersistentServerID, or is ONLY the WorldIslandId relevant?

[turbid creek]

make sure the islandId is the same in both your worlddescription.json and serverdescription.json

[zealous kettle]

It is, it doesn't seem to care, its ignoring it and generating new.

[turbid creek]

wonder if the new update is just ignoring changes

[zealous kettle]

the worlds folder id is the exact same name as the serverdescription.json's "WorldIslandID" and the "islandID" in WorldDescription.json but everytime I start the server it generates a new world and overrides the serverdescription.json

[barren estuary]

Is there a way to get the game to remember that I want my vertical sync on? I have to turn it back on in settings every time. The settings don't seem to save?

[zealous kettle]

and every time I try to start the server it increases the number of Worlds folders it generates by 1 ish, so now im generating like 5-6 per attempt

Why? I haven't a clue

[west kelp]

when connecting to server i get the client and server versions do not match.. what now

[zealous kettle]

your dedi server isn't updated to the new patch today

[woven trellis]

I can't log into the server anymore, what do I do?

Note: I've already updated both the server and the clients.

[split girder]

Same problem here

[terse nova]

so my dedicated server keeps freezing after about 7 minutes of play time. if i go and restart the server it will let me back in but then freeze all over again.

[simple verge]

Bisect?

[terse nova]

yea

[simple verge]

We really need a channel for bisect in the hosting server providers , <@&1354821664998817822> please 🙁

[cinder moat]

Few of us on Bisect with the same issue, Bisect are here trying to fix, but you also need to raise a ticket

[simple verge]

this issue is specific to Bisect and a lot of people could just go there and check specific bugs

[terse nova]

ohhh ok ill put one in there

[simple verge]

i put one in other-procieders

[slow thorn]

hey guys, anyone else not able to connect to their rented server?

[simple verge]

#1500869210245566484

[west kelp]

i cant connect

[slow thorn]

not the problem i'm facing. my game just updated and i cant connect to my g-portal server anymore. i had the same issue once after an update and it got fixed. are they working on something?

[serene dome]

Every time i start my world with my saved world info it generates 5 other worlds an wont let me use mine...wtf yall doing around here lol

[jaunty lotus]

Is the server freezing still not fixed for bisecthosting ?

[zealous kettle]

Same issue

[astral swift]

My server, the one I've been playing on all this time, is gone?

[stuck token]

re-enter invite code

[cinder moat]

No but Bisect staff have arrived in this Discord now and are working with the Devs to resolve

[zealous kettle]

Why are we generating 11 different world folders on a new world generation now?

[astral swift]

It's a bit annoying if you don't have it because my friend made the server and he's not there.

[twin citrus]

the clientt and server versions do not match .. how to fix this?

[obtuse rose]

@still trail So much easier to just do it manually. Headless confused me a minute on setting up the bottle but thats about it. Any errors or warnings I should be wary of in the Logs? I am not home to test but it seems to be up and running.

[lime topaz]

Update both.

[steep wharf]

Since this newest update I can't load up my world, when I go to load it the application hangs. Anyone know of a fix?

[west kelp]

why has TECH not responed to the issues

[stoic lance]

anyone else having this issue with a dedicated server. I updated the client and server this morning, when I try to log in, I don't see the server, had to re-enter the invite code. Once done, It says there is a version mismatch between client and server

files have been verified on both

[lime topaz]

Grab the version from your ServerDescription.json file and plop it here.

[celest kindle]

Yes, I have the same problem as you right now...

[steep wharf]

I had to load up a new world, then was able to get into mine, wack. If anyone else has the app hang issue with worlds that was my temp fix lol

[bold hollow]

My server is gone too, and i cant add it again.

[stoic lance]

when i look at the json. it only says version 1

"Version": 1,
"DeploymentId": "0.10.0.4.268-9d2ca277",
"ServerDescription_Persistent":

[tame nacelle]

Same issue here. Dedicated server hosted by G Portal is no longer showing up. I have restarted and had it update. No luck. 🙁

[stoic lance]

i tried that sauce, can get into private games, but still getting the version mismatch on my own hosted game

[lime topaz]

The DeploymentId is the actual build number, and it is old on your server.
Expected is 0.10.0.5.120-073042fb (lifted directly from the same file from my own dedic server)

[stoic lance]

thank you, so even though I updated it and it validated, its not updating correctly?

[lime topaz]

Did you see any errors in SteamCMD output ?

[stoic lance]

none

I can try a third time

[lime topaz]

What's in your install script ?

[tame nacelle]

"Version": 1,
"DeploymentId": "0.10.0.5.120-073042fb",
"ServerDescription_Persistent":

My ID is showing what yours is. :\

[high void]

Had issue after the update, could choose character and map, got map loading screen, just before the game would appear it dropped me back to desktop. Fixed it by disabling windows gamebar -
Settings, System, System Components, Game Bar, To the right of the Game Bar listing select the 3 dots, select more options and then advanced options.

[tame nacelle]

I used the invite code and luckily I am back on.

[lime topaz]

Have you double checked it didn't install it to some other directory considering you didn't escape the file path with quote marks ?

Other than that clear SteamApps temp dir and probably remove appmanifest file and re-run the script.

[gilded burrow]

Hey so I just opened the game after not being able to for days. It seems like everything is corrupted : my characters & world, does that mean that I have to start over ?

[latent vector]

Hello Dear, I have error about my Nitrado server and client version mismatch error, how can I fix it?

[true fable]

I am having a really hard time getting my world save transferred into my nitrado server. I tried using winscp to transfer the folder directly into nitrado, and that worked to get it into the default worlds folder but any time i try to select that one it defaults back to the default world when starting the server. I tried selecting it in the settings, changed the config files too. Can anyone help me out please?

[true fable]

have you found a solution?

[zealous kettle]

I cleared everything out and generated a fresh world and it only did one folder - but I wasn't able to get my friends server loaded on my PC so hes just back to hosting it

so not really

[edgy hornet]

All.of these problems do not make me want to reconnect my cloud saves lol

[stoic lance]

i have tried it with and without quotes. steamapps temp directory is empty, and removed appmanifest files, ran update again, still stuck on "DeploymentId": "0.10.0.4.268-9d2ca277",

[lime topaz]

And the server is shut down when you launch the SCMD script, right ? 👀

[stoic lance]

yes

[grim depot]

is there a fix for the infinite loading screen when joining dedi server or is it broken atm after update

[near elm]

Hello, I am having an issue where when trying to launch into solo/offline mode it gets stuck on loading screen. I can hear it loaded in the background as I hear the ambient sounds for what it’s like when in game but is stuck otherwise. When I was playing last night it did crash but it was late so I didn’t relaunch, have a feeling it’s related to that. Have tried reinstalling to no avail. Any ideas?

[tender zodiac]

I have a server through Gportal. It is an established game. I opened windrose, to play, and it did an update. Now my server is not showing up, and the invite code is not working. Help?

[storm canyon]

I had to switch back from Direct connect to the invite code to have anyone be able to have any one connect, from 2 patches back.

[true fable]

yeah I dont know if the world I am adding to the server is placed in the wrong spot or what but I just tried going through the whole thing again and it just switches back to the default world every time I start the server

[halcyon yew]

does anyone elses self-hosted dedicated server keep creating multiple worlds and not reading the backedup world even after renaming it in ServerDescription

[stoic lance]

Thank you for your help, I believe it finally updated. What I ended up having to do is I stopped the server. logged into my steam on the server and let it update my client there as well. then I checked the .json and the version was finally correct

never had to do that before, tried it on a whim.

[halcyon yew]

oh same issue here with the multiple worlds

[storm canyon]

Has anyone been able to get Direct connect working again after the patch 2 patches back? My server will not connect DC any more, just times out. But Invite code works fine. Flipping the toggles restart ETC. Its sad because the connection with DC was so much more stable.

[barren canopy]

Anyone knows when the memory leak issue will be resolved?

[scarlet furnace]

I'm getting a mismatch between the client version: 23065453 and what the steamcmd server version which is 23065343, so I'm unable to join the server.

[storm canyon]

Did you shut down steam and restart? Did you restart / update the server?

[scarlet furnace]

I hadn't tried the first but can, but yes did restart and update the server.

steam client appears to be the same. Tried doing a fresh install of the windrose server too, but that also seems to get the version 23065343.

[frozen osprey]

Hi we have infinite loading since todays update is this a known issue? do we have workarounds?

[lime topaz]

None of that makes any sense to me but i'm glad you figured it out

[woven trellis]

Mine hasn't updated yet.

[stoic lance]

I agree, never had it behave like that

[woven trellis]

I still can't.

[mild jasper]

If a tech support agent wants to have a 1 on 1 with me please message me ( I have found a major flaw the new save system ) Sp to Mp servers Do not accept the new saves.

[agile kestrel]

my caracther is back to level 1! how can i get everithing back?

[lime topaz]

My dedic runs just fine on my SP save I copied an hour ago.

[wind coral]

Am I reading the DirectConnection notes correctly in that all that really matters is the port? ie if I leave the IP blank, then I can connect to it from my local network using the internal IP and external players can connect via my external IP via the port forward?

[split girder]

[2026.05.04-16.37.09:103][305]R5LogBLDalAQ: [167305] R5BLDalAsyncQueue::DetectProblems [s: -1: 1515: makebak] Quite slow task. Task was finished in 432 ms. DebugInfo
[D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1254]

any news on a server fix?

[elder crow]

Where can I find R5 file folder with new version for my server.

[undone drum]

Anyone else still getting players returned to main menu when connecting to a dedicated server in the current patch?

[elder crow]

ur server version is old and pretty much ur f like me real fix get r5 file with new version add it to your world and then add your main world in to saves default and then go to json to change the world name otherwise get ready to start from beginning

[near elm]

I was getting this same issue with solo/offline world but just kept closing and retrying and it finally worked

[undone drum]

hmm server showed 0.10.5 or whatever the latest was 🙁

[elder crow]

well could be u need to change ip adress or smth in json file then

[undone drum]

we had one player join then the second did the weird broken save thing and bounced to main menu

[elder crow]

i have 04 sadly can't update for stupid hostinger issues with gamepanel needed to create a server through terminal

btw run miles from hostinger com not recommended

[storm canyon]

Since 2 patches ago I can only use invite code. Dicrect connect no longer works. IDK if that helps you.

[undone drum]

we're using invite code - one player joined fine but broke on the second

the server logs out documents infinitely

happens seemingly at random when a player joins

[elder crow]

yeah ur issue that's not a direct ip in json but probably like srv.6dsad and so on

[undone drum]

i'll try entirely redownloading the server files

[elder crow]

had it yesterday

[elder crow]

dont forget to save ur world 😄

[undone drum]

I have many copies of the world lol

[nocturne spear]

Hey guys I couldnt update the dedicated server on my other pc (somehow stuck on the old patch), so I created a new server via steamcmd and tried to move the world over from the old server/backup file, but it genrates a new map and all exploration is gone too. Is there a way to fix this? Btw. I already checked the severdescription.json and replaced the World ID.

[halcyon yew]

same here, ServerDescription just doesn't want to save the changes

[vivid holly]

i have version missmatch between client and server. no update on steamcmd for my dedicated..

[solid flare]

So based on testing, it looks like they made Steam Cloud the source backup, so "synchronizing" really only works DOWN and not bidirectionally. That sucks. You can't sync offline changes.

[celest dove]

if you're using bisect you need to edit the world id in the startup menu and not directly in the fileexplorer

[nocturne spear]

no, i use a other pc in my own network for this server

[celest kindle]

Did you solve it?

[vivid holly]

not yet

[halcyon yew]

from the last couple updates self-hosted servers seem to always have their own set of problems

[celest dove]

ooh i didn't read that

oopsies

[nocturne spear]

no worries

[solid flare]

"So based on testing, it looks like they made Steam Cloud the source backup, so "synchronizing" really only works DOWN and not bidirectionally. That sucks. You can't sync offline changes."

Verified. @idle geyser why did you guys disable bi directional syncing? If I play offline, any changes do not sync to the Steam cloud now. That's a real problem.

[celest kindle]

Personally, I deleted Appmanifest, which is located in the steamapps folder, and I was able to reconnect to my server.

[marsh glen]

From what I can tell it looks like the saves folder has been relocated, this is causing issues with steam cloud saves, and dedicated server connections. This was major change that honestly should've been thought of before hand. The devs REALLY need to make some sort of official announcement as servers will start getting bricked fast if people don't know steps to prevent it.

[halcyon yew]

server restarts just keep generating new worlds, stop server > import save backup, rename WorldID > creates multiple worlds > WorldID points to new world > repeat

[topaz carbon]

so is the dedicated server problem going to be acknowledged or actually fixed? 48 hours after it started and not a peep from Kraken Express about it. Guess they didn't learn from watching Helldivers 2 go from "this is amazing" to "this company sucks"

[reef meadow]

Ive been playing on handheld and 9 times out of 10 the game crashes when I get to Tortuga. Doesn't matter whether I fast travel or sail. And then the game crashes on load up constantly after. Has anyone found a fix?

[surreal wraith]

Hey can anyone help me? I tried connecting to my buddie's server thru invite code and direct IP and it won't lemme join. When I try the invite code it says the above SS, and when I go to do the IP one it kicks me back to the main menu.

[topaz carbon]

if it is a dedicated server, they are borked

there's been zero communication from Kraken Express in the 48 hours since it started

[storm canyon]

My Nitrado server ONLY works in invite code mode now after 2 updates back. I had to flip the switch on the server admin tab. I had no issue whatsoever with the newest patch. Just restarted the server and restarted steam.

[dense thicket]

Hello guys, I use different keybinds, as I do not like standard key bindings in any game (WASD is objectively worse than EDSF). I know this is Early Access and some parts of the game will be reset, but I would at least like to save my config file so that I do not have to change the keybindings again. Can you please provide the location on the hard drive where I can find that config file?

[topaz carbon]

notice how the weekend spike never happened? That is when this problem started because everyone on a dedicated servers can't play:

[wheat sundial]

I was playing 12 hours ago and it was fine. the patch this morning crashed it

[storm canyon]

We played all weekend and it looks like so did about 15k others

[halcyon yew]

i mean...we did buy an EA game, can't really complain when we are all just testers

[topaz carbon]

depends on the region

[long blaze]

Yeah me and my friends didn't have any issues until today with the new update

[topaz carbon]

I am not annoyed by the problem, I am annoyed by teh fact that Kraken Express cannot even acknowledge the problem or give a status update about it. A lot of us are paying money for servers in addition to the game and some communication would be nice.

[storm canyon]

Yup thats the deal with early access games and people just seem to not understand what they are getting almost every case.

[halcyon yew]

look at the game bug report channel and all of us here trying to figure things out...there are a million different ways things can break, they can only address issues as they find them, if they try and address every single thing nothing will get fixed fast

[digital drift]

Its also important to note that while 60% of users work fine, the 40% are the niche user-base with their own server (and computer) specific drivers, parts, bandwidth capability, etc. Its unfortuantely not a cut and dry "Works on my machine!" when youre looking at thousands to hundreds of thousands of players testing your game

[storm canyon]

Same here I have fixed several problems I had by reading through and participating there.

[digital drift]

It sucks to have happen, but part of the fun of playing a game before the devs think its ready to call stable

[jaunty tide]

I can only join my dedicated server if I set it for direct IP connections. Invite codes kick me back to the main menu. Looks like some people have issues the other way around.

[storm canyon]

I do lol... 🤣

[halcyon yew]

RIGH?! im using Unraid container and reading the logs are confusing the hell outta me lool, just a waiting game at this point

[trail swallow]

Help please

<@&1354821664998817822>

[runic lichen]

can somebody help me? I started my server on my root and didn t use steam for it because its logging me out.How can i update the server without deleting my progress

[jaunty tide]

The server will upgrade the database to v2 automatically (RocksDB->RocksDB_v2). Copy the new binaries and start the server as usual. Backup R5/Saved just in case.

[runic lichen]

got it thank you 🙂

[vivid holly]

fixed it for me, too. thank you

[tropic cape]

anyone else having trouble connecting friends to your server? or having probs hosting server with a code?

[steady owl]

my game just closes with no warning or message while lpading rn

[spring anvil]

haven't been able to launch offline, hosted, or connect to my dedicated server since the last two updates

[halcyon lily]

I’m having a major issue. I was playing just fine yesterday, but after downloading today's patch, the game won't launch. When I try to start it, Steam says 'Running' for a second, but then it just stops and goes back to the 'Play' button as if nothing happened. I’m not getting any error messages at all. I’ve already tried verifying the game files, deleting my save games, and several other things, but I still can't get it to work. Does anyone have any ideas?

Reinstall dont works too 🙁

[lusty dirge]

So here's a question for you Bisect saints, regarding the lag issue that was happening this weekend.

We(partner and I) recently relocated and did a massive revamp of our main base. We thought that lag was due to to having so much stuff built in that area? But I've seen photos other players have shared of their massive builds with no mention of lag.

So is the lag from our build, or whatever yall having been working on a fix for?

@hidden hemlock @digital drift

[hidden hemlock]

If it started recently after an update I would hazard to say its an issue with the update. It seems to be intermittent and no one is quite sure what the exact issue is. Happy to take a look at your server to make sure its not an issue with the node if you can DM me your panel link.

[cedar bough]

The server been shut down on the devs side?

[honest bane]

Good afternoon!
I convinced my friends to try Windrose, they're trying to purchase it from steam but their payment method keeps getting rejected. Is the game available for EU steam (italy)?

[coral fox]

Suggestion: Can a future update make it possible to remap the drop button. I use the middle mouse button to talk so ive dropped stuff many times by accident.

[storm canyon]

Sounds like an issue for steam support to me.

[thorny dew]

game wont load me in now after update

[honest bane]

Yeah good call, I cannot buy any games at all

[thorny dew]

i just go stright back to main loading screen the game is now broken

maybe US EU servers are down idk im on now

[full valve]

Is there ANYONE having this issue who has fixed it PLEASE I have 160+ hours into this character I DO NOT want to have to start from the beginning....

I also did this, but it did not work

[small comet]

anyone having trouble hosting a game affter the update?

it just kicks me out to the main menu every time

[storm canyon]

Have you updated the Host/server and the client?

[lilac isle]

i can't connect to our server , i shut himself down 2 times

[small comet]

how would i do this

[storm canyon]

client restart steam. If you are on a server like Nitrado you have to do it through their panel

[cinder moat]

I've just been kicked to the main menu, after getting the server issues resolved, now stuck on the loading screen trying to reconnect

[lilac isle]

same here

[small comet]

let me try that

[cedar bough]

Same here and game has rest the map (On the left what should look like and right after the update)

[cinder moat]

I had a good two hours of everything working ok after it was fixed

[lilac isle]

for me the same issue , after 2 hours bam shut down

[toxic oracle]

is anyone else getting connection errors on a dedicated server after this latest update?

[2026.05.04-18.02.18:297][ 39]R5LogCoopProxy: Error:        [000039] UR5CoopProxyServer::SetBrokenState                 GcStream is broken. ErrorMessage 'Server registration finished with error. ErrorMessage '. State WaitingForRegistration [D:\Source\Build\work\gameRepoCheckoutDir\Source\BackendProxy\R5CoopProxy\Private\R5CoopProxyServer.cpp:283]
[2026.05.04-18.02.18:298][ 39]R5LogDataKeeper: Error:       [000039] ...aKeeperForServerCoop::OnCoopNetServerCreated    Cannot create Coop NetServer. Error Server registration finished with error. ErrorMessage           [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServerCoop.cpp:222]

[cedar bough]

Yes. I have use the invert code to get in server and can see on screen shots above you The map has rest itself

[spring anvil]

using nitrado, no mods, just the game and using their updates. now i can't even launch my game offline. what ever happened in the past two updates made the problems worse and game unplayable

[timid grail]

On Linux Mint and this latest update makes the game completely unplayable. I can't even get into my offline server at all anymore.

[thorn fable]

Hello! Any advice how to solve this problem?

[full valve]

Is there no one else in this entire server having my issue?...

[cedar bough]

Yes I have use the invert code to get in server The map has rest itself when got on

[full valve]

Im talking about this?

[cinder moat]

I'm back on, thankfully seems to have saved progress ok

[white sinew]

Are dedicated servers working now?

[hidden hemlock]

From what I've been seeing its intermittent. There was an issue on our end that we resolved but some users still have issues.

[jaunty lotus]

I do hope that the Hosting Bisect, if impacted for still couple of days, at least provides something back to those paying. Paying for a server and losing a week to even use their server, should not be accepted slipping through our fingers. Even just the lost days just being added to the invoice period...

[barren viper]

just joined, everyone else having an issue where they cant get in to their world?

[tame wasp]

I get server mismatch even though client and server show same version

[frail inlet]

My controller won't work now since update..

[gusty plinth]

Anyone else not able to get connected throuh gportal? recent servers breaks ever day

switched to IP and took 3 tries to get in

[nova ridge]

Hey Mods, not sure where to post this but - for anyone having issues with fatal errors on start due to Nvidia GPU’s rolling back from 595.x to 590.x resolved it for me.

I’ve been working at it all day trying to puzzle out various launch options and things, so I got past the loading screen and into character creation before calling it a W for the time being - don’t know if it will sustain w/o crashes, BUT it works.

My fix was NixOS specific (pinned driver version) and you can find instructions/example for pinning Nvidia drivers @ wiki.nixos.org/nvidia but I’d be happy to post the code block if anyone wants it

[blissful stirrup]

does client/server version missmatch means that my host hasnt updated yet/

[empty scroll]

I'm running my server in a docker container and ever since the new update the server doesn't start

[thorn fable]

Em, guys? Any ideas or i am the only with this problem?

[blissful stirrup]

@thorn fable You think the whole world speaks russian or what

[empty scroll]

googlelens is fren

[thorn fable]

I wrote on eng, servers are NA? what can't you get from this picture?

[bleak hare]

next update, next fail. cant connect to my own server...client and serverversio not the same...

[dense sparrow]

Are the servers version up to date? Or do I need the hoster to update their server?

[nova ridge]

https://discord.com/channels/1260209458924224542/1500359619845820546

May help

[thorn fable]

Or you cant see pictures? Or what?

[nova ridge]

They just didn’t scroll high enough, you replied to your own second post which confused me too.

[blissful stirrup]

@thorn fable i found ur issue, its

[nova ridge]

Cyka blyat

[thorn fable]

my issue is i have 3 out of 3 servers UNAVAILABLE, you dont need to know language to understand N/A N/A N?a

[nova ridge]

Ope I didn’t help with that I’ll see myself out

[thorn fable]

Done it, didnt help

[nova ridge]

I tried. I only just got mine to load at all after like 12 hours of screwing with it

[thorn fable]

Only screwed up my saves. Backup ready, but even with 1 lvl character i cant host or connect any

[bleak hare]

with every update, they destroy the game a little more 😄

[nova ridge]

Ohh - this might be Windrose servers actually

There’s a lot of chatter about the public online api causing problems

Or rather, having problems

[gusty plinth]

yeah i cant connect o gportal through the connection servers despite them saying available

[thorn fable]

Chosen server of connection unavailable. Sorry if russian screenshot bothers u, i spent 2 days trying to fix it using trace, vpns, warps etc

[nova ridge]

Mhm. And even brief disconnections are causing crashes and save bugs.

[dense sparrow]

Are servers still showing different versions still?

Or is it a host thing?

[nova ridge]

🤷 it’s early access

[thorn fable]

My wife literally right next to me have connections, it looks like i got bad server rake?

[bleak hare]

when u have own server u have to update/restart it

[nova ridge]

Quite possibly. I wouldn’t even begin to know how to address that - I’m not so good with network stuff if it’s not a self hosted container

[nova ridge]

Do either of you use a vpn or ipmask?

[thorn fable]

With and without, same instruments, tried every way

[nova ridge]

Hm. Yeah, if you can’t identify any difference between your wife’s and yours which might cause the issue, I’d be willing to bet it’s public server nonsense. Not your fault but still frustrating.

You might be better off with a local server if that’s an option - though, no public players obv

[lusty dirge]

Did you verify your game files to ensure your game got updated?

[odd ibex]

I cannot join my own server anymore, just infinite loading, anyone else hit by that?

[thorn fable]

Yes. 2 times. With and without cloudsaves

[dire spindle]

did anone solve connection problem?

[blissful stirrup]

Did you guys make sure u updated your windrose server tool?

[nova ridge]

Why do we get so hype for early access 😂😂

[rose orbit]

Can someone please help I can’t log into my dedicated server

[thorn fable]

Do i need one to play via vanilla client?

[timber void]

Everyone's dealing with the same thing here

fix a problem, create 5 more

[rose orbit]

Dam

[thorn fable]

Sounds ridiculous, cause last week i didnt need one

[blissful stirrup]

probably not

[rose orbit]

Now what just throw away the computer lol

[blissful stirrup]

@rose orbit do u run a dedicated server via the tool (console) or just in-game?

@thorn fable check my dm

[rose orbit]

Just in game

@blissful stirrup

[blissful stirrup]

whats the error?

@junior patio wrong channel my g

#│modding-support

[junior patio]

ack sorry mate

[empty scroll]

I can direct connect to my server using IP, but then my world is gone. if i try using friend code it can't locate server make it make sense

[rose orbit]

@blissful stirrup it says “the client and server versions do not match”

[timber void]

i think it's time to give up

[lime topaz]

Which means your server is outdated.

[storm canyon]

Thats because you have not updated one or the other client or server

[rose orbit]

How do i update the server?

[lusty dirge]

Are you using a host service, or just the in game host?

[rose orbit]

I believe it’s a host server it’s on nitrado

[blissful stirrup]

@rose orbit then its not ur own dedicated server bro, u mislead me

ur host has not updated their server

[rose orbit]

No I am the host

[lusty dirge]

You should be able to just restart the server on nitrado, pretty sure theyve already gotten and pushed out the update

[blissful stirrup]

if its on nitrado how are u the host

[rose orbit]

Man I’m confused

lol lol

[lusty dirge]

You may own the server, but nitrado is the technical host

[blissful stirrup]

if people can enter ur server while u are at work and ur pc is off then ur game is hosted somewhere else

[halcyon yew]

host service = nitrado/other third party hosts

host dedicated = running a server on ur personal computer or running the server on a separate computer u own

[blissful stirrup]

and that somewhere else has outdated files

[rose orbit]

Got you I get it

[blissful stirrup]

we cant join our nitrado servers either its their fault

[rose orbit]

So now what do I do? Just wait

[lusty dirge]

So either steam needs to update your game, or you need to restart the server on nitrado web interface to update it

[blissful stirrup]

@rose orbit go to their website and make a ticket (also swear their mom)

they are an awful host

[polar sleet]

game is failing to connect to server since the most recent update?

[rose orbit]

If if I restart the server do I lose all the progress we done?

[twilit osprey]

try fixing your network, restart router, place it more highier

[polar sleet]

me? mine is hardwired on a 10GB commercial fiberoptic lol

[lusty dirge]

No. Restarting it just reboots it. It's not a wipe, it's just turning it off then back on

[twilit osprey]

try using cloudflare warp. Its an app that changes your DNS. Also try logging in singleplayer before trying to join multiplayer

[polar sleet]

its been running consistantly for over a month, we even have our own custom remote manager UI. but i updated it earlier today and flatline lol

i can't even connect from the same pc

[twilit osprey]

Maybe you have to update server aswell?

[polar sleet]

did that lol. that's where we are all stumped

[twilit osprey]

then no idea 😄

[hidden hemlock]

Common issue thats happening to a lot of users.

[peak mesa]

can you play single player no problem?

[hidden hemlock]

#📡│hosting-providers-chat message

[polar sleet]

yea, ive been doing game dev & networking for many years, my buddy is also stumped we have verified, reverified, restarted, i'm about to manually ensure all the root files.

[rose orbit]

Thanks everyone for helping

[twilit osprey]

I was having high ping, then i restarted my router, and put it more highier more opened space, then i logged in to server. Do not know if that helped or what

[lusty dirge]

Restarting fix it?

[polar sleet]

appreciate it. at least it's not only me. my tism was firing full throttle trying to get it back online XD

[hidden hemlock]

No worries! Hopefully the devs can figure out what got borked in the update.

[polar sleet]

i actually just came back from dallas with a full server pc so that WAS gonna be my focus. now it's getting back in to finish my awsome island XD

[polar sleet]

right? i got 7 dms back to back about server needing artifacts updated. so i rushed home, shut it all down, updated, verified, and rebooted pc. and it sitll doesn't populate. so i came here haha

[agile kestrel]

after the update my caracter lost all the achievements and is level 1 again

[alpine mango]

Is anyone using AMP having an issue where the automatic updates don't update? It will look like it's running in the management console but no one can access it. Stopping and manually updating fixes it but I'd like for the automation to work so my friends aren't locked out when the game updates while I'm at work

[polar sleet]

i know it doesnt help while the dedicated are locked out. but we do have an awesome custom UI that we can kick/ban players from our dedicated or fire off restarts from outta town that helped a lot until this bork lol

[agile kestrel]

how do i get my achievements back?

[polar sleet]

i use steam and it updates fine. its the updates that tend to break lol

[astral violet]

I just updated my game and it won't open anyone know how to fix i already went into properties and verified the game files.

[polar sleet]

#devsbrokeit

[empty scroll]

so my game can load when I use direct connect but the world is reset. safe to say its gone?

[polar sleet]

hopefully not

[halcyon yew]

check if ther saved profile is creating a new world

my dedicated is constantly creating 3-4 new world files everytime i restart the server

[empty scroll]

does this get backed up somewhere automatically?

[halcyon yew]

windrose\R5\Saved\SaveProfiles\Default there is a backup folder there

auto backup*

[cyan lagoon]

for a dedicated server, new save localization is RocksDB_v2? after todays patch

[halcyon yew]

yea the path has changed

[cyan lagoon]

thanks!

[jaunty lotus]

Latest update from Bisecthosting: A hotfix has been launched accross all servers to have the servers stabilized again. For those who lost 2 days of service, an additional 2 days have been added to the service. Restart your servers and make sure to check if an server version update is needed. (Can confirm i've been playing on it and fighting ships for an hour since launch, not crashed or any freezes

[left elm]

Are there any special requirements in the server for submitting a game bug report? I've been attempting to post one, but it just sits on "Posting" when I try to send it, and it never goes through.

[untold pelican]

late to the party but restarting the server + reinstalling the game on steam helped me when i got the client/server mismatch issue. ty for recommending the restart.

[cinder moat]

I have found this fix to not be 100% sadly, managed 1 hour 50 mins , then 50mins , and now about 30

[polar sleet]

enable the experimental forced relay and it let us join my dedicated.

[prime trellis]

Sometimes my monitor will turn black for a few seconds and then come back. I normally fix this from happening again by unplugging the monitor and plugging it back in. However in this game when I do that, the game crashes to desktop. Why is the game crashing to desktop when I unplug my monitor?

[halcyon yew]

could someone help me check your world folder is generating multiple worlds on server restart

[cold steeple]

When will the game come out on ps5?

@prime trellis Does your monitor have G-sync by chance. That may be the rut cause. I have that same problem with other game titles.

[empty scroll]

I think last question, I should move my SaveProfiles/Default to /RocksDB_v2?

[halcyon yew]

i prefer copying instead of moving

[steep wharf]

Anyone else's game freeze when you tp to tortuga? I have to end task then launch it again in order to play if I tp there

[empty scroll]

my old save is lets just say 1.1.1 but its trying to default to world 2.2.2, even after stopping renaming 2.2.2 it just generates a new one same name

[halcyon yew]

is ur worlds folder lookin glike this?

[empty scroll]

Yes

I think i figured it out

[cyan lagoon]

I've got same problem. What's the solution?

[halcyon yew]

pls explain lol

[queen acorn]

My friend bought a server and weve been playing with no issues till today, when i boot up the game the server is on the list of recently played and when i type in the invitiation code it tells me the client and server are on different versions. any help would be great!

[halcyon yew]

no idea, tried everythign i can think of so far lol

[cyan lagoon]

I wan't 803[...] but everytime .json changing to a random seed

[halcyon yew]

yup exactly the same thing here, ive even tried changing the .json while it was running to trick it but nope

[cyan lagoon]

I wish to make it read only, but hosting doesn't allow

[empty scroll]

so, me= id10t error

[halcyon yew]

did u fix it? i must know lool

[empty scroll]

I've made changes checking now

I might've borked the save prior to the update but I now, at least know why it wasnt reading my other saves. I had copied the directory to the Rocksv2 instead of the world file to the directory within Rocksv2 that the server reads. so I copied the old save to the correct folder and started about to test

[stable burrow]

Welp.. I actually made it 30 minutes before my server froze... Progress I guess 😆

[bright edge]

Anyone else having an issue with Gportal's server just NOT using the file you uploaded? I start the server after uploading and changing server description and making sure the world I uploaded is selected, and it JUST swaps to a NEW world?? Like, hello? Anyone understand what I'm doing wrong? The files ARE uploaded in Binary

[halcyon yew]

i have a feeling this is one of the main issues

[bright edge]

Like, I've got a nitrado server and it works, but it's laggy because they don't have any central servers, and for some reason, the miami server is shooting 100 ping. So I decided I'd try gportal. But this is ridiculous

I'm doing everything correctly. Or so I assumed? What could I possibly be doing wrong for the settings to change after I start the server?

[halcyon yew]

all these services use SteamCMD, unless im mistaken, they will all probably have the same issues

[bold pebble]

Having the problem rn

[marsh glen]

Out of curiosity, have you checked that your <WorldIslandID> in ServerDesciption.json and <islandId> in WorldDescripton.json both match your save folder name?

[bright edge]

This isn't an issue on Nitrado

[halcyon yew]

yup both match

[cyan lagoon]

@empty scroll how's the things going now

[halcyon yew]

congrats all, we have narrowed down the main issue, time to play another game and wait haha

[empty scroll]

so now the only issue, is how do I get the server to stop generating a new world and replacing my other one. I copied the file over to the new directory and removed any other worlds. however upon startup it generates a new world and ignores my other file

[halcyon yew]

im trying to set my world folder to read only, see if that can help

[bold pebble]

Already tried it, no luck

[marsh glen]

Chances are the server is not reading the world ID's passed to it from the .json's. This is a dev issue, likely have to wait for a fix from them

[halcyon yew]

nvm then haha

[bright edge]

I'm just going to give up on Gportal unless they get it figured out. An extra 40 ping never hurt 😢

[bold pebble]

Try it anyway, maybe Im clumsy

Im hosting on dedicated on premise so thats not a hosting provider issue. Ive narrowed it down to a migration issue. The server find the old save, cant update it, ignores it and creates a new one. AFAIK from reading the logs

[halcyon yew]

yup still changed it dafuq

same, got one running on my dedicated server

[bold pebble]

was running good till the today's update?

[halcyon yew]

yup

[marsh glen]

I'm running a dedicated Windows VM, and a Docker container, both have the same issue. Devs need to acknowledge.

[halcyon yew]

yea Unraid/docker container here dont think theres anything to fix atp

[bold pebble]

I gave up on the VM after trying to run it with a decent CPU usage on the 2 previous patches and gone bare metal windows

so the issue is system/VM/docker agnostic

[marsh glen]

are you CoZ from teh forums?

@halcyon yew

[halcyon yew]

nope

[marsh glen]

ah

[bold pebble]

welp anyway, the issue with IO write to the disk 50MB/s was fixed 😄

[marsh glen]

after the patch last week, I found the Docker, and Windows VM greatly improved CPU / Disk usages. Just sad today the whole thing broke..

[bold pebble]

yea, I admit, the CPU/RAM/Disk usage has gone down to a much more reasonable numbers

[halcyon yew]

yea i thought somehing was wrong at first until i had to switch to Host instead of bridge mode, it was at like 15-20% and now its at sub 1

[empty scroll]

so is it normal that my game works I just dont have my old world lol cause its loading from the old files at this point but everything is reset. I feel like theres nothing I can do at this point

[halcyon yew]

i would say its normal now until a fix is pushed

[bold pebble]

IMO, yea for now. Wait for a hotfix

[empty scroll]

[halcyon yew]

only so much we can do when the downloaded server itself is completely borked

[marsh glen]

did any of you turn off cloud saves before updating your steam client, after updating your dedicated servers?

[halcyon yew]

think ive had mine turned off for a while since there was all that talk of cloud save issues

[bold pebble]

No cloud saves on me as Im running "anonymous" steam CMD. Dunno if I missed something?

[marsh glen]

I mean cloud saves in your steam client

where you launch the game

[bold pebble]

ah then no. I have them enabled

[marsh glen]

So interesting thing. I just brought back images, of my servers, and my client before the patch this morning. Turned off, cloud saves, backed up the windrose server root dir on both the Docker Dedicated, and the Windows VM dedicated. Updated both servers, then updated the client via steam (again with could saves off).

I'm now able to connect to both and my progress is matching where it was.

Note, I am connecting via Direct IP on a local network to my data center here, and via direct LAN IP.

It appears inbound from out of local network is working as well, again Direct IP

[bold pebble]

Did it load the specific Save ID without overwriting?

[marsh glen]

Correcet, no new Save directories crated either...

In the RocksDB_v2 <Worlds> folder

[halcyon yew]

huh...damn ive jsut been deleting all my docker images whenever theres an update since restarting never updated it

[sand radish]

We are seeing the same issues with our container and @ indifferentbroccoli *certain saves failing to migrate and a new save being created each time

[marsh glen]

yeah, I run bare metal images every 8 hours

I was thinking with this there was some kinda "version" mismatch with the cloud saves, but since @halcyon yew said their's is off, .. I'm back to square one

[marsh glen]

which docker container are you using? Nodiaque's?

[halcyon yew]

yyyyup

[marsh glen]

I know in his container every now and then the SteamCMD just dies and fails to update on restart, you'll get an error:

Error! App '4129620' state is 0x6 after update job.

If you go into \windrose\steeamapps\ and rename\remove <appmanifest_4129620.acf> this will reset the version history of the Windrose updates and force a recheck/update.

[halcyon yew]

oooo good to know thanks

[marsh glen]

It's a Steam CMD issue, nothing wrong with his container

[halcyon yew]

ive been wondering why it doesnt update and the description says "restart will update" lool

[bold pebble]

Maybe unrelated but old save files are only .sst and new save files have some .blob in them. Points to a genuine migration issue I think?

[marsh glen]

didn't even notice the .blobs, good point out

[inner orchid]

im with you on this i normally get 80-90fps then down to 20fps in game is wild!

[bright edge]

I'm no longer getting drops. Someone clued me in on Process Lasso. Windrose is attempting to use your efficiency cores, causing your game to drop hard. Try it out and disable the use of those cores

@inner orchid

[halcyon yew]

ngl this is frustrating but also kinda fun to try and figure out

[bold pebble]

it kinda is lol

[gray island]

does anyone know which file to back up relating to this?
I'd launch Windrose and check, but I'm worried doing so will auto-start the update

[marsh glen]

I personally backed up the root Windrose directories, but you should be safe if you only backup your <\R5\Saved\SaveProfiles> directory

Just note these will likely be restored in a new directory if needed as RocksDB inside that dir is now RocksDB_v2

[gray island]

surely there's a settings file within there somewhere that is separate from your character or world saves?

[marsh glen]

that file also contains several "Auto Backups" it's worth while to grab the whole thing, and it's not very much disk space to do so

[agile thorn]

i cannot make my steam server use my migrated save it just makes a new world every time is there a fix for this or is it just bugged
yes i am changing the islandIDS

[halcyon yew]

from our semi-intensive comparing and research, yes its bugged, just wait for a fix

or if u can figure it out let us knwo lol

[agile thorn]

damn

[marsh glen]

I'm still investigating what got mine resolved, if I find it, I'll post back and tag.

[halcyon yew]

luck haha

[agile thorn]

ive tried a few things but this seems past my knowledge at that point lol, transplant doesnt work

[halcyon yew]

same, somethign even ai wont be able to help with haha

[agile thorn]

first place i tried ngl lol

[topaz carbon]

wow, Dedicated Servers are still completely broken in NA after 2 days

[hidden hemlock]

Login/Time out issues for you?

[topaz carbon]

dedicated server crashes 5-10 minutes after restart

[hidden hemlock]

Does it crash or just kick everyone?

[topaz carbon]

it kicks everyone, but then nobody can join because of a memory leak or something

[reef crystal]

just freezes up first

[hidden hemlock]

Yeah, that is what we have been running into today as well as many other users. It seems to be something severing the connection on the game side.

How are you hosting?

[reef crystal]

Bisect Hosting

[reef crystal]

like everyone else everything was fine till Sunday morning. Since then game is unplayable

[topaz carbon]

honestly looks like the devs just dont give a F ... the weekend spike never happened because so many people are relying on dedicated servers to play and couldn't:

[halcyon yew]

bro bashing an EA game...u know the risk when buying it

[bold pebble]

Its EA Sports It's in the game

[topaz carbon]

last time i checked, being "Early Access" doesn't impact your ability to support the game

[halcyon yew]

it doesnt but there is always a risk of it

its like stocks, cant afford to loose...then don't...look at ur steam library, im sure u have a backlog like the rest of us

[topaz carbon]

there isn't going to be people around playing if they just ignore major problems like this ... I don't care that it is happening, but they have been completely silent on the issue - that is the problem.

[halcyon yew]

90k peopel playing is not a problem...

us hosting our own dedicated servers are the issue/bug, have patience young one

[reef crystal]

heh VIP thinks were young # win

[vivid spade]

trying to join my buddies nitrado server and everytime i join it kicks everyone out and doesnt allow me to connect ... any fixes?

[reef crystal]

Nope not yet

[vivid spade]

thanks must be happening to a lot of people

[lapis nexus]

I’m getting the following looping on my server I host myself.

[2026.05.04-20.58.27:379][988]R5LogCoopProxy: Verbose:      [010988] ...ootDocumentsCollection::BackupChangedRecords    Backup changed records ...                                                                          [D:\Source\Build\work\gameRepoCheckoutDir\Source\BackendProxy\R5CoopProxy\Private\Data\R5CoopRootDocumentsCollection.cpp:282]
[2026.05.04-20.58.27:379][988]R5LogCoopProxy: Verbose:      [010988] UR5CoopRootDocumentBackup::SaveBackupAsync         R5BLIsland[6D61C13559B14F26A8BEC6593DEEF13B]. Save backup requested ...                             [D:\Source\Build\work\gameRepoCheckoutDir\Source\BackendProxy\R5CoopProxy\Private\Data\R5CoopRootDocumentBackup.cpp:178]
[2026.05.04-20.58.27:740][999]R5LogCoopProxy: Verbose:      [010999] UR5CoopRootDocumentBackup::OnSaveBackupFinished    R5BLIsland[6D61C13559B14F26A8BEC6593DEEF13B]. Save backup has finished successfully                 [D:\Source\Build\work\gameRepoCheckoutDir\Source\BackendProxy\R5CoopProxy\Private\Data\R5CoopRootDocumentBackup.cpp:203]
[2026.05.04-20.58.27:742][  0]R5LogBLDalAQ:                 [011000] R5BLDalAsyncQueue::DetectProblems                  [s:  -1:  411: makebak] Quite slow task. Task was finished in 363 ms. DebugInfo
                    [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1254]

Just loops there every minute and no one can connect to it

[bleak wing]

anyone able to help how to transfer saved data from a hosted world and transfer to a dedicated server with nitrado ?

[desert dune]

Devs just not gonna acknowledge servers not working or?

[marsh glen]

@halcyon yew I just had a thought, this could be a permissions issue in your docker setup. You may want to try reimporting your saved data, and chmod 777 on your saved dir

you may also need to edit user perms

in all honesty, thinking about it, it could be a permissions issue for anyone that sees the server just infinitely creating new world folders...

[halcyon yew]

i did set this earlier to ead only and looks like it swithed back

maybe i should try on the entire R5 folder instead

[marsh glen]

it's worth a shot the server does rewrite that file while its running often

[halcyon yew]

nope doesnt work, reset itself

[sand radish]

It'll crash if it can't write, I tried chattr :p

It actually make a .tmp file

[halcyon yew]

its like the hydra head, u delete 4 it creates 8

[bold pebble]

Ive tried creating a backup .zip manually to see if the server find a valid save not by the saves themselves but by the backup. No luck, still creates a new one

[marsh glen]

have you tried shutting the docker down, and running command line perms?

I typically don't set perms through the gui

[halcyon yew]

ill try, i get paranoid doing command lines lool

[marsh glen]

jsut for reference:

try the root windrose directory

it may stick with the gui from there

[lapis nexus]

Is there any known issue with dedicated servers right now?

[marsh glen]

https://tenor.com/view/heck-yeah-gif-10962469515215893787

[lapis nexus]

Saw you guys helping troubleshoot that issue which seemed different so wasn’t sure lol

[marsh glen]

it seems kinda hit and miss depending on your configuration

[halcyon yew]

u mind sending me ur cmd formula

[marsh glen]

gimme a sec

[dense flare]

My dedicated server appears to have launched but then it stops abruptly.

[marsh glen]

chmod -R 0777 /mnt/cache/appdata/windrose

[marsh glen]

you're already ready set to nobody:users (It looks like), but you could also run:

chown -R nobody:users /mnt/cache/appdata/windrose

to be safe.

Just make sure your windrose server is shut down first.

[ornate pumice]

how do i import a backup from the new backup folder ?

[dense flare]

On a dedicated server, I'm getting a slew of UnknownFunction errors before the server crashes. Anyone know what this means?

[halcyon yew]

damn nope still creating more worlds

[marsh glen]

fek

[halcyon yew]

oh well lool

[marsh glen]

are the perms correct? when you look in the ui or did they revert?

[lapis nexus]

I’m using AMP and even after manually stopping and forcing an update they still cant connect. Kind of strange.

[halcyon yew]

yea i think it worked correctly?

[marsh glen]

do a ls -al

ls -al

[marsh glen]

run:
ls -al /mnt/cache/appdata/windrose

[marsh glen]

yeah ... perms look good

damn...

[halcyon yew]

u tried haha

[marsh glen]

thought i had it

[bold pebble]

so a dead end on the folders set up?

[halcyon yew]

yyyyup

[marsh glen]

I still think it's perms related, but... could be deeper

[hushed kite]

Can anyone help me? I'm trying to load into my friends server but can't, I start loading then just go right back to the main menu.

[marsh glen]

is your friend running a dedicated server?

[bold pebble]

Via direct connection or a invite link?

first, check capslock, second thing as @marsh glen asked, seems like dedicated servers are glitched for now

[woven trellis]

Honestly, this game is garbage with all these updates. I've had enough, I'm going to play another game. Every update is a mess, I lose my character, etc. It's just one update that's a disaster, and this one is the worst. Any other game is better for me. The devs don't answer anyone and they don't fix anything, it's over.

[marsh glen]

Diablo 4 is fun right now

[hushed kite]

Its off of the nitrado site idk much about running servers so i'm not sure

[rapid ferry]

anyone know how to get the game version on a Nitrado server to update?

[marsh glen]

yeah it's what we've all been working on figuring out for the past few hours. I'd say give it some time for now, likely the devs need to chime in/ fix

[bleak wing]

i have a dedicated server i thought i had saved the island files correctly from my hosted world but when i spawn in there is no building or any fast travel points but missions were kept is this normal ?

[halcyon yew]

runiing into the same issue as the rest of us, most likely its creating blank worlds on server start

[bold pebble]

For now, yes. The server creates a new world instead of loading up an old save

[halcyon yew]

and not reading ur old one

[bleak wing]

annoying

[hushed kite]

Okay thanks for the info

[sand radish]

@halcyon yew Can you load the save in singleplayer?

[bold pebble]

well, lol. Thats a good suggestion. Anyone tried it already?

[bleak wing]

so bassically the only way to do it is to start the world as a fresh one and then cheese your loot over ?

[marsh glen]

I dunno, once I pulled my bare metals, ran the updates and it all started working, I never even tried...

[bold pebble]

I will try then, maybe it will migrate correctly

[marsh glen]

I would sit tight, chances are it'll get sorted and you'll be able to import your saves

[bleak wing]

aightt

[sand radish]

Or try to migrate a recent backup?

[halcyon yew]

huh...maybe on to something, move it to single player and export back out to server...worth a shot lemme try lool

[bold pebble]

that didnt work for me, but I didnt rool back the image, just the save

[marsh glen]

I would make a backup of your client Save file first just to be safe

[bleak wing]

i will let you test it and then copy if works haha go our guinea pig gooooo

[rapid ferry]

so are server updates broken right now or something?

if you have a nitrado server?

[marsh glen]

nitrado seems to be effected with the issues right now, yes

can't confirm b/c I self host, just goin off what others have said here

[halcyon yew]

hang on whats the location to import single player worlds

[bold pebble]

%LOCALAPPDATA%\R5\Saved\SaveProfiles\ for me

disable steam cloud tho

[spice herald]

Hey does anyone know how to back up server data on Nitrado host? I don't want to lose progress on what I built in my server while trying to update the server version.

I just wanna don't want to make a mistake that costs me my data

[bleak wing]

welcome

to hell

[spice herald]

🙁

[marsh glen]

for that you might want to open a ticket at the host

unless you have SSH or FTP or directory access, I might be able to walk you through it

[halcyon yew]

yup solo world works

now lets try moving from in here

[marsh glen]

forward progess!

[spice herald]

when i go to the panel it has a restore back up panel, do you think all the files in that tab will be available after I restart and update

[marsh glen]

https://tenor.com/view/fc-24-fc24-assist-rookie-bread-gif-17455301113020544546

[halcyon yew]

at least it confirms my world is not corrupted lool

[bleak wing]

so you imported your hosted world to solo now trying dedicated ? am i right in thinking or you trying something else ?

[bold pebble]

@halcyon yew for me, it doesnt recognize the save at all in menu

[marsh glen]

honestly I couldn't tell you from just your description. does it give you time/date stamps of previous backups?

[halcyon yew]

yea i moved it off my server to solo, loaded in, hoping that theres some witch magic that converts the files properly so it works lool

[bold pebble]

can you give the steps you took? Or did you just pasted the folder with the world?

[spice herald]

YES, it gives me the time and all that info

I dont rlly know how dedicated servers work so i looked here for help

[marsh glen]

sounds like it's storing them for you, so if you were to update, those backups should stay available. Again, might be best to confirm with the host

[halcyon yew]

i jsut copy pasted the 123OIUWEROIUWER folder inside the same path in %LOCALAPPDATA%\R5\Saved\SaveProfiles\

[spice herald]

ok

[bold pebble]

wait, nvm. Ive pasted it into rocks_DB_v2 folder. Loading in as we speak

works

[halcyon yew]

good good, the wold is there at least lool

[marsh glen]

https://tenor.com/view/tua-dime-pass-camp-gif-22848198

[halcyon yew]

gonna blow away my entire docker image and try again

[bleak wing]

@sonic pewter how does your map look ?

[bold pebble]

you mean the ingame map?

[bleak wing]

ar

yar

[halcyon yew]

damn i have not done a lick of real work today LOL

[bold pebble]

properly loaded discovered map

[bleak wing]

oooo okay so you have managed to transfer all the fast travel and everything!

[bold pebble]

yes

[marsh glen]

ikr, we're getting the important stuff done first

https://tenor.com/view/priorities-priority-procrastination-procrastinating-sorted-gif-4172546768745853013

[bold pebble]

if we dont get the dedicated servers to load the save, at least for some users its feasible to just wait the problem on P2P/Invite code for now

[ivory oriole]

Which solution you followed?

[lone ermine]

Hi everyone! I’m having a major issue with my dedicated server. It completely ignores my uploaded RocksDB_v2 save and forces a new world generation every time I restart, even after syncing the WorldIslandId in the config files. I’ve also noticed that I can’t share my discovered map with friends by sending them my save files. I’ve posted a detailed report with screenshots in the #bug-reports channel. Could someone from the team take a look?
Thanks!

[ivory oriole]

I need to save it for future preference

[bleak wing]

oh wait was that from your solo to a hosted server not a dedicated ?

[halcyon yew]

bunch of us testing this exact same issue right now

[serene dome]

Its wild watching people come in here who haven't read squat lol

[bold pebble]

Migrated not working save from dedicated to offline solo. Now we work from here on the next steps

[halcyon yew]

damn nope didnt work

[bold pebble]

btw, save size changed by 0.5mb after that migration

[lone ermine]

Glad to hear that! It seems like a common struggle for dedicated server owners. Let me know if you need any logs or more info from my side to help you fix this.

[bold pebble]

putting it back?

[halcyon yew]

yea still extra worlds on start

[bold pebble]

D:

[halcyon yew]

i mean on the server, solo works

i think solo world is the way to go for now

[neat iron]

i copy full folder rocksdb and its working !!!!

[dark heath]

Were you getting "Client and server versions do not match" on the dedicated server aswell?

[bold pebble]

yes

[dark heath]

So what you posted here is a fix to it? I am just trying to read through on how to get the server up and going again

[bold pebble]

thats not a proper fix yet. We are testing it still

[glad mural]

Well I managed to connect to dockerized dedicated server both via direct IP and via invite code

[dark heath]

I see okay

[halcyon yew]

how dare u lool

[glad mural]

But when my friend is connecting it is throwing PlayerController is nullptr in server logs

[halcyon yew]

our only progress so far is moving the world locally and confirming its not corrupted

[bleak wing]

this is what im getting when trying to import the world

[marsh glen]

I'm still thinking perms issue...

[bold pebble]

becouse it generates a new world instead of loading an imported one

[bleak wing]

into a dedicated serv btw

even when i import backup files ?

[bold pebble]

yes

it completly ignores backups/saves before the today update and overwrites .json world ID

[bleak wing]

https://klipy.com/gifs/johnny-dangerously-moronie--k01KQTGM84E4XMX0F3MEZZFGJBE

[halcyon yew]

its just me and my brother playing for imma just leave it for now until its fixed and solo world it lool

[bold pebble]

@halcyon yew After importing the files from solo to server, what happened? Did it let you connect and created a new world? Im getting booted to main menu now

[marsh glen]

makes sense to me

[halcyon yew]

didnt even try logging in, just monitored the folders and it re-wrote the json and created another world

[lone ermine]

Guys, it finally works! Copying the ENTIRE RocksDB_v2 folder is indeed the solution.

What I did:

Stopped the server completely.

Instead of just moving the world folder, I uploaded the whole parent folder RocksDB_v2 from my local %LOCALAPPDATA% path to the server via FTP.

Made sure the transfer mode was set to Binary in FileZilla.

Synced the WorldIslandId in ServerDescription.json to match my save folder name.

Restarted the server, and it loaded my world perfectly without creating any 'extra' random worlds.

Big thanks to @Dzban >>>> Hizir for the tip! If anyone is still stuck, try moving the full database folder, not just the files inside.

[halcyon yew]

dammit i was about to give up ONE SEC

[bold pebble]

Yeah, I confirm it too

[dense flare]

if you copy your save to play locally, how would you then go back to the server copy?

You know, when this mess gets fixed?

[lone ermine]

To go back to the server copy after playing locally, you just need to reverse the process, but with one important rule: always overwrite the entire folder.
Close your local game to make sure the database files are saved and not 'in use'.
Stop your dedicated server.
Go to your local path: %LOCALAPPDATA%\R5\Saved\SaveProfiles[Your_ID].
Upload the entire RocksDB_v2 folder to your server via FTP (Binary mode), replacing the one currently on the server.
Make sure the WorldIslandId in your server's .json config still matches the folder name inside RocksDB_v2/0.10.0/Worlds/.
Start the server.
Basically, the 'Full Folder Copy' method works both ways!

[halcyon yew]

ho...lllyyyy...shii...its not creating new worlds now

LOGGING IN

[marsh glen]

https://tenor.com/view/cowboys-touchdown-amari-cooper-gif-16596852986024944165

[serene dome]

What a garbage thing we have to do lol

[teal hazel]

Hello all, I'm having an issue with fps drops. Until yesterday ive had no issues with it. When I load the game even in the lobby before pressing play. The fps with start at around 70 then in a matter of about 5 minutes drop to 6-10. This happens every single time I load the game now. Is there anything I can do to fix this?

[halcyon yew]

ok it crashed when loading world, trying agian

[lone ermine]

One issue solved! Now for the second one: is there any way to enable Shared Map Discovery?
Currently, when I explore the map and clear the Fog of War, my friends still see it as undiscovered and have to run to the same places themselves. It would be great if there was a setting to sync map progress across all players on the server. Does anyone know if this is possible through a config file or a console command?

[lone ermine]

I had the exact same issue! My server crashed at first too, but I just kept trying and it worked on the 3rd or 4th attempt. I think the server just needed some time to 'process' and index the new save files before it could stabilize. It's been running fine ever since!

[halcyon yew]

oh wait had it running in bridge mode trying agian lol

[bleak wing]

you say one issue solved im still tryting to work out how to get it to load to the dedicated server though this other method haha

[bold pebble]

loaded into a new world for me

[bleak wing]

https://klipy.com/gifs/dfinity-icp-1--k01KQTHAN0R0F41P0SV4D2DVJ53

[bold pebble]

i hoped that the whole folder approach was perms after all

[marsh glen]

can I ask, how do you have both Dedicated and invite code both working? As I understand it if we turn on Dedicated IP, we lose the ability to connect via Invite code in a docker?

Would you mind explaining what changes you might have made to your ServerDescription.json to do this? (I have a feeling this is what I'm missing)

[halcyon yew]

HOLY SHI IM IN COME HERE @lone ermine lemme give u a gawk gawk, no homo

[bleak wing]

fully worked map load fast travel and storage ?

[bold pebble]

😮

[marsh glen]

I suspect this

[halcyon yew]

yup map and all is working

[bold pebble]

so the perms after all?

explain yourself

[bleak wing]

dedicated serv ?

[halcyon yew]

dont think so? i blew away my entire docker image and full reinstall > stoppped server > copy pasted both RockDBv2 and the backup from local files

[lone ermine]

❤️😏

[balmy adder]

Did they add any controller support yet?

[lone ermine]

1. Preparation (Local PC)
   • Close your local game completely to ensure the database files are not "in use".
   • Go to your local save path: %LOCALAPPDATA%\R5\Saved\SaveProfiles[Your_Steam_ID].
   • Locate the entire folder named RocksDB_v2.
   • Crucial: Open your world folder inside .../0.10.0/Worlds/ and copy the folder name (the long string of characters). You will need this for the config files.
2. Server Preparation (FTP)
   • Stop your Dedicated Server before making any changes.
   • Navigate to the server directory: /R5/Saved/SaveProfiles/Default/.
   • Delete the existing RocksDB_v2 and RocksDB_v2_Backups folders on the server to prevent conflicts with old data.
3. The Upload
   • Upload your entire local RocksDB_v2 folder to the server.
   • Important: Ensure your FTP client (like FileZilla) is set to Binary Transfer Mode. ASCII mode can corrupt the database files.
4. Synchronizing Configuration
   • Open ServerDescription.json and WorldDescription.json on your server.
   • Find the "WorldIslandId" field and paste the exact folder name you copied in Step 1.
   • Save the files.
5. The "Patience" Phase (Booting Up)
   • Start the server.
   • Note: The server may crash during the first 2 or 3 attempts.
   • Don't panic: This happens because the engine is indexing the new database and processing the migration.
   • Simply restart the server again. It usually stabilizes and loads your world correctly by the 3rd or 4th attempt.
   Summary Tip: The secret is moving the full parent folder (RocksDB_v2), not just the files inside. If the server keeps creating "extra" worlds, double-check that your WorldIslandId matches the folder name exactly!

[bleak wing]

this looks like a dummy guide i can follow!!! 😂

[halcyon yew]

to note, i didn't use any ftp client, just good old windows file explorer

[marsh glen]

I'd put a uniq searchable string in here so that we can reference people to easy search this when they come in

[halcyon yew]

@lone ermine might wanna reddit post this

im gonna put it in my game bug report thread in here

[bold pebble]

"The day, the World duped" lol

[halcyon yew]

@bold pebble did u get it working

[lone ermine]

Okey

[bold pebble]

not yet, but I forgot to update the .json. Will confirm in a sec

[bright edge]

Attempting this now

Will add another confirmation

[halcyon yew]

we have maybe 2-3 days of playtime before the next update hahaha enjoy it

[vocal steeple]

Hey, i have trouble to load my save in a server too, when i load it, should i spawn exactly where i left on my local file (i mean in my base with everything ?

I always spawn in a land without anything. Thank for your answer

[bright edge]

First bootup attempt, shows a new world

[dense flare]

any news on the "unknown functions" error?

[bright edge]

Refreshing the page shows a different world id. I checked serverislandid and worldescripid and both matched before booting

[lone ermine]

Haha, I'm glad it helps! To be honest, I'm no expert at this, I just experimented until it finally worked. Feel free to copy, share, and post this guide wherever it's needed so other players don't have to struggle like I did!

[ebon sun]

Trying to join the server with my fiance It worked just fine yesterday but after the update when I try to join it's stuck in infinite loading

[halcyon yew]

good find for next time too, keep going up a level for testing instead of just looking at World folder

[whole dew]

they fix steamCMD for docker servers yet?

[bold pebble]

@halcyon yew @lone ermine Confirm, the fix is working 🙂

[whole dew]

seems docker update broke steamcmd?

[halcyon yew]

i re-logged jsut now to make sure i wasnt hallucinating

[bright edge]

Ain't working for me lmao, wild

I followed the guide to the T

Restarting the server just keeps changing the world

[empty scroll]

yea unsure how to apply the fix for server (docker).

[vocal steeple]

Same issue here..

[whole dew]

apparently docker update broke steamcmd

[halcyon yew]

did u guy sload the game in your local solo world first?

[bright edge]

It's the original world I took from local and input into Nitrado

Which works just fine

[halcyon yew]

right

but move it into localapp location first

[tiny imp]

Hey everyone, lost my save from all these cloud issues. I have a steam backup, but how do i use that?

[whole dew]

@lavish holly same with our server, even valheim wont work now, not a windrose issue sounds like docker/valve issue

[vale bridge]

Thanks, all, for working on the RocksDB/RocksDB_v2 issue. I literally just paid for 3rd party server hosting today and seems like this is a fairly novel issue

[halcyon yew]

load up the game and log into it THEN do the foldercopy

[lone ermine]

❤️

@bright edge , the reason it shows a different world ID is that the server is still trying to prioritize its own generated data over your files. To fix this, you need to be more "aggressive" with the files:

1. Stop the server completely.
2. Delete the current RocksDB_v2 and RocksDB_v2_Backups folders from your server's FTP entirely. Don't just overwrite files, delete the folders first.
3. Upload your entire RocksDB_v2 folder from your PC (%LOCALAPPDATA%\R5\Saved\SaveProfiles...) to the server.
4. Double-check that your WorldIslandId in the .json files matches your folder name exactly before you start the server.
5. If it still shows a new world on the first boot, restart it 2-3 more times without changing anything. It will eventually "catch" the right database."

[bright edge]

I also didn't see that the Backups needed to be deleted too. Will try that after attempting what VIP said

[bleak wing]

we able to jump on a call as not working for me some reason ?

[halcyon yew]

the one difference i can see, or maybe im misremembering is with the local copy it now has Accounts and PLayer folders

[fresh oasis]

guys, I joined a dedi server for some supply exchange , but now that specific chara is unable to load ( always no respond )
others is just fine , any luck ?

[vocal steeple]

If done right, when i load it, should i spawn exactly where i left on my local file (i mean in my base with everything ?

I always spawn in a land without anything. Thank for your answer

[halcyon yew]

sure im down

[lone ermine]

I'm glad I could help! Feel free to pin my guide, create a shortcut, or repost it so every new player can see it easily. It would be great to have this as a 'certified fix' for the community.
I'm heading out now. I hope your servers stay stable! Goodnight, pirates! 🏴‍☠️💤

[dark heath]

Is this the fix for "Client and server versions do not match"?

[bold pebble]

Are you running a dedicated server on Windows or Docker?

[dark heath]

In windows sadly lmao

[bold pebble]

via normal steam or steam CMD?

[dark heath]

Steamcmd

[lone ermine]

No, this is a fix specifically for the server ignoring save files and generating a new world. For the 'versions do not match' error, you probably need to update either your local game on Steam or the server files through your hosting panel.

[bright edge]

Still isn't working unfortunately

I have no idea what I'm doing wrong lmao

[dark heath]

Did both

[bright edge]

Just keeps generating a new world

[bold pebble]

run file verification via steam CMD so it downloads a new version

[vale bridge]

I tried the 'delete the whole RocksDB_v2 folder' strat along with backups and still didn't work. Still auto-generated a new world

[bold pebble]

as for that issue, the concept is: copy files from the server to the local save folder. Run the game, load into the save, quit the game, copy whole Rocks_DB and Rocks_DB_V2 folders back into the server, update serverDescription.json with the save name

[bright edge]

I'll try it again lol

[dark heath]

Thats a command?

[bold pebble]

It worked for me on a second try

[hollow raven]

Hey there, im playing with my friends on my hosted server and suddenly when i tried to log in recently i get an infinite loading screen, my friends can still connect to the world but i can't and the game is stuck un unresponsive, anybody has any clue how to fix it?

[bold pebble]

give me a sec, I will find the one

[bold pebble]

Stop-Process -Name "WindroseServer-Win64-Shipping" -Force
C:\steamcmd\steamcmd.exe +force_install_dir "C:\Game_Servers\Windrose_Server" +login anonymous +app_update 4129620 validate +quit

you should probably update the directories so they match

[ebon sun]

same

[bold pebble]

take into account, that after updating the server you're gonna probably encounter the "New world dupe" problem we were trying to fix for 3 hours lol

[fresh oasis]

is gportal server got tons of issue ?
I just log in dedi for 5 min
now I cant even enter my own world with that character

[bright edge]

I want DB and DV_V2?

[bold pebble]

Ive replaced both just in case

[dense flare]

is the dedicated server supposed to have a rocks_db2 folder? mine only has rocksdb

[bold pebble]

not if it wasnt updated to the today's version which caused the above issue

[dense flare]

i ran the update and it said it completed and verified

[marsh glen]

Try referencing my post here:
#🚧│tech-support message

[still trail]

have you run the server since the update?

[dense flare]

I've tried, I keep getting unknown functions errors and the log indicates it can't load the world and some other things

[median silo]

Hey we just ran our dedicated server and it loaded the wrong file, have you discovered a fix for this?

[still trail]

yeah that would be why, it won't make the folder until it tries to save

[bold pebble]

@median silo That seems to be a gist of the fix

[median silo]

I would love it if someone could point me to the fix for after today's patch the server loading a new world rather than the one it had been previously (Have about 180 hrs of building i'd like to recover)

[halcyon yew]

Preparation (Local PC)
• Close your local game completely to ensure the database files are not "in use".
• Go to your local save path: %LOCALAPPDATA%\R5\Saved\SaveProfiles[Your_Steam_ID].
• Locate the entire folder named RocksDB_v2.
• Crucial: Open your world folder inside .../0.10.0/Worlds/ and copy the folder name (the long string of characters). You will need this for the config files.
Server Preparation (FTP)
• Stop your Dedicated Server before making any changes.
• Navigate to the server directory: /R5/Saved/SaveProfiles/Default/.
• Delete the existing RocksDB_v2 and RocksDB_v2_Backups folders on the server to prevent conflicts with old data.
The Upload
• Upload your entire local RocksDB_v2 folder to the server.
• Important: Ensure your FTP client (like FileZilla) is set to Binary Transfer Mode. ASCII mode can corrupt the database files.
Synchronizing Configuration
• Open ServerDescription.json and WorldDescription.json on your server.
• Find the "WorldIslandId" field and paste the exact folder name you copied in Step 1.
• Save the files.
The "Patience" Phase (Booting Up)
• Start the server.
• Note: The server may crash during the first 2 or 3 attempts.
• Don't panic: This happens because the engine is indexing the new database and processing the migration.
• Simply restart the server again. It usually stabilizes and loads your world correctly by the 3rd or 4th attempt.
Summary Tip: The secret is moving the full parent folder (RocksDB_v2), not just the files inside. If the server keeps creating "extra" worlds, double-check that your WorldIslandId matches the folder name exactly!

[median silo]

Omg this is wonderful

[halcyon yew]

can we get this pinned somehwere?

[empty scroll]

now what if were using docker

[marsh glen]

just below Zak's post I made search string tags folks can search in discord then look up two posts

[bold pebble]

1+