🚧│tech-support

[charred echo]

Seems like everyone is

[halcyon yew]

guess ill just be patient and wait for a fix lol

[charred echo]

If youre running a dedicated server you can try enabling direct-ip and try joining that way. Seemed to work for me

[halcyon yew]

7777 for the port im guesing?

[charred echo]

Yes, if you left it default

[autumn jewel]

My wifi keeps crashing every time is try and join a server....is anyone else having this issues or is it just me

[charred echo]

Nice now my dedi went down and it won't even run the server lol

[vagrant quarry]

ive just been using in-game hosting 🧐 and itj ust kicks me out to the menu every time i try to start server

[charred echo]

Crashed and now upon boot sits here lol what

[manic mulch]

this means its set to direct IP

[charred echo]

If its set to direct IP does it disable P2P?

[manic mulch]

yes you need to use your internal ip of the host machine if its on the same local

invite code is disabled

[autumn jewel]

In so confused on what Windrose is doing to my wifi

I've tried every troubleshooting method I can think of

[rugged ice]

wont load me into the main menu after booting. first time this has happened in 80 hours

[autumn jewel]

It just wrecks my wifi causes my router to reboot and then crashes

[charred echo]

Thats odd

[rugged ice]

interesting problem

[manic mulch]

maybe look for router frimware update?

[autumn jewel]

It's only Windrose doing it

[stray spruce]

Please allow the use direct connect of a domain name (e.g., nameserver.net) instead of requiring a numeric IP address (xxx.xxx.xxx.xxx).

[manic mulch]

ddns already works

[autumn jewel]

It's just really strange, it was working fine earlier this morning

Then I went to Boot it up tonight and now nothing

[charred echo]

Well thats a new one LOL

[stray spruce]

Also, please prevent items from being transferred between servers. Items should remain bound to the server where they were obtained and not be usable on other servers.

[manic mulch]

how are you hosting ? the steam download? a contair? pterodactyl?

[indigo cedar]

anyone else having issues logging into a friends dedicated server via IP connect?

[charred echo]

VPS running Win Server 2022 and SteamCMD install

Just gonna try a fresh install and migrate, it made a whole second world somehow randomly

[manic mulch]

is the c++ updated?

[charred echo]

Should be, everything worked great for past week or so until last nights update :/

[manic mulch]

ah

heh maybe reverify the files and see?

for the server i mean

[charred echo]

And after update, I could connect fine via P2P. My gf on same network couldnt. Switched to direct IP, then she could - but friend on a seperate network couldn't for either (but could on a hotspot). No idea whats happening.

[vernal vine]

I’m stuck loading into the game and it won’t go to menu? Is it a normal thing happening right now?

[autumn jewel]

Yep so agian....unplugged my router...check firmware updates....checked everything....STILL CRASHES WIFI ON ATTEMPT TO CONNECT TO SERVER....works fine on single player...works fine for my freind....idk whats going on

[manic mulch]

yea the p2p has issues with local join olny thing that worked was direct ip for me anyway some have changed there p2p to host machine interal ip and had it work but didnt for me ( like p2p porxy 192.168.x.x) and turn direct ip off and see

[halcyon yew]

can someone screenshot the DirectIP settings, just wanna make sure im doing it right

[autumn jewel]

Is anyone having the same issues i am....i feel like im losing my mind here....

[autumn jewel]

Like....it cant be my wifi being the issue cause every other game i play is just fine

its only Windrose

[halcyon yew]

DirectConnectionServerAddress is it PublicIP:Port or port only in DirectonnectionServerPort

[manic mulch]

now when you say it resets do you mean the router ? - or the game server ?

[charred echo]

Just the public IP. ServerAdress like :129.x.x.x , port:7777

[manic mulch]

nothing else needs changeing unless you used a custum port

[autumn jewel]

The router

like it complelety knocks my wifi offline

[manic mulch]

well its a strange issue

[charred echo]

Haven't tried it myself but try a VPN maybe. Some ISPs are blocking stuff, and it might be freaking your router out? Just a guess

[minor rune]

Hello, i have an issue with the infinite loading screen and cloud conflict thing pls help... i dont want to lose my 70+ hours of grind

[inner wing]

Was there a recent update or something for the network? Things seem significantly worse when fighting anything

[charred echo]

Something got changed and is booping lots of people. Some seem fine, its odd. I've been fine for a week or so no issues until last nights update.

[manic mulch]

they did something to some relay-

[inner wing]

After multiple restarts every swing/attack everything is delayed just waaaay more....

[autumn jewel]

idk why ISP would be blocking it

and not any other games

[charred echo]

Its routing through their servers I'm assuming, and "match making".

[autumn jewel]

im just trying to connect to a private server

[charred echo]

Unfortunately if theyre relay servers bottleneck or go down, so does everyone using it. Might be overloaded.

[inner wing]

I don't have a problem with connecting, it's latency for sure... and that's worded like it'll make it worse

[manic mulch]

its a learning process i gues 🤷

[rugged ice]

I get this after trying to boot the game for ages

[fickle tiger]

mine just crashes when i try and join a server, worked fine before.

[junior latch]

Hi, could someone help me? I'm having trouble updating the server via Steam CMD. I'm using the correct commands, but when I enter the game, it doesn't load my save file.

[charred echo]

Yeah something is wrong with the server builds. I just did a completely fresh install, no mods or any saved data and terminal sticks - 0% cpu usage lol.

[minor rune]

Yep me too

[autumn jewel]

Could it be a Nitrado issue-

[minor rune]

I did everything and cant find any solution

[autumn jewel]

causing my wifi to go down when attempting to connect

[rugged ice]

man

[minor rune]

Only way i found is if you delete save profiles and start all over again from scratch which I'm not gonna wadte again all this time to get back to where i was

[rugged ice]

yeah no im not deleting the character that took me 60 hours to get a frigate on

[minor rune]

Yesterday i was playing just fine

[rugged ice]

same

[halcyon yew]

swear this was around 15-20 before

[minor rune]

But since 30 April and after, i just couldn't play at all the game

[charred echo]

Is this your server utilization?

[halcyon yew]

jsut the windrose docker

[charred echo]

Yeah its nuked like mine

[rugged ice]

likely to do with the patch. may have to just wait

[minor rune]

It's just stuck on loading screen for an eternity then a main menu with emty menu and a red flag appears

[rugged ice]

just ran a file integrity thingy, we'll see if it helps (it never does, im huffing copium)

[minor rune]

Hope so, otherwise i guess i give up 🤣

I don't want to lose my progress

[charred echo]

Wheres that cmd/file at?

[halcyon yew]

as long as u back up ur world u'll be fine

[rugged ice]

steam library, settings icon, properties, verify file integrity

[charred echo]

I was hoping there was a server side one

[rugged ice]

idk i cant access the main menu

[autumn jewel]

Yeah thats the problem im having right now

Everything was fine this morning, i was playing the game just fine on the private server... i go to play it now and it just breaks my wifi and crashes my game... knocking everyone off the wifi and leaving me frustrated as hell

Single player works fine, Every other game works fine with Multiplayer and connecting to servers....its just windrose causing this issues

[charred echo]

Taking out your wifi is wild, i cant imagine what would do that

[rugged ice]

If you go into steam properties there may be a way to throttle windrose a bit, it must be aggressively prioritizing your network

[autumn jewel]

i dont see anything

[drifting prism]

[2026.05.01-02.52.35:455][290]R5LogP2pGate: Warning: [1368290] ...R5P2pUeProxyForSocketSubsystem::OnDisconnect [[0x287221eb158]] Connection closed for dd70e4b59ece416393d1fa53c3ecb9fc. StatusValue 995. StatusMessage The I/O operation has been aborted because of either a thread exit or an application request.
[D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5P2pGate\Cpp\Proxies\R5P2pUeProxyForSocketSubsystem.cpp:361]

I am getting this error on the new update, happened twice alreadyu

[minor rune]

You mean about the loading bug?

[rugged ice]

yeah it didnt do anything

[autumn jewel]

this is so weird...

[rugged ice]

well, itd be weird if I didnt know why

the issue is I dont know how to fix it.

Theyre workling on issues with the cloud, which is what causes the loading issue. But for some reason disabling the cloud doesnt fix the loading

also from what I can find, deleting save data doesnt fix it since the recent patch so dont waste time deleting your saves

[sacred ginkgo]

Every time I join the game and play for a while, it kicks me out. What’s the solution?

[distant hearth]

I'm having the loading bug - both in the dedicated server and my local server. What can I do to avoid this? Is there a way?

[fickle tiger]

nothing

[limber falcon]

Anyone else has this mini stuttering, item drop delay and higher fps problems in dedicated server?

[minor rune]

indeed it didn't

[rugged ice]

im attempting a reinstallation. idk if itll do anything though

[lime topaz]

That's not a game problem.

If your router gives up like that it either has some low-end hardware or some equally bad firewall rules.

I've seen tons of routers crash under load in games that use steam's server browser protocol.

For Windrose specifically, it's usually caused by some absolute dogpoo firewall setting, especially if you have a device from your local ISP.

[minor rune]

did it already 4 times dont do it

[lime topaz]

Means your local save file is corrupted.

[minor rune]

its the sync of steam and game's saves and the save files

something is corrupted there and cant load

[rugged ice]

all or most recent save

cus I have 2 worlds

2 characters

[minor rune]

yea i did everything and the only solution is delete save files start from scratch again...better uninstall it thatn grind 70+ hours again in game

[lime topaz]

Depends, the game is supposedly creating backups so you can try to roll back to one of those.

[minor rune]

i even sit and explored everything and even steam is not syncing and says "conflict"

[lime topaz]

Generally avoid using Steam Cloud for the time being.

[autumn jewel]

well it seems to for using the Force relay connection now

[minor rune]

thing is that the corrupted file is somewhere between steam sync and local files

[autumn jewel]

but the main issue is it worked fine this morning

how can it just suddenly not work

[minor rune]

trust me i did even the most advanced research to fix this and its unfixable

[autumn jewel]

Worked just fine before the update too

[minor rune]

the corrupted file is between steam sync and local files

the only solution i found is deleting completely your save files and start again from 0 which nobody is going to do

for me i'd just uninstall the game

so i hope devs come to a solution about this

[halcyon yew]

yea im jsut gonna wait it out, its EA for a reason lool

[minor rune]

yep

im not going to touch more files that i need to become a full time programmer to solve this

[lime topaz]

Because it's using a DNS endpoint and the relay IP will change over time.
Some trash-tier ISPs will block entire IP ranges and do it in your router instead of doing it in their network.

Again, this ain't a game problem (it never is).

[autumn jewel]

so am i able to change my DNS

[potent girder]

its actually a known issue atm

[autumn jewel]

alright so synopses if anyone cares....

The game worked fine just before the update and this morning, no issues at all
now every time is try to load into my private server i have...it fails and causes my wifi to completely reset itself
however is works using the force relay connection option

Ive reset the box
check firewall stuff
Reinstalled the game
Went through everything in my power to fix it
and still with out checking

IT WILL WORK with force relay connection but not without it

Every single other game works just fine when connecting to servers so i dont see how it can be an issue with my wifi....even the other games i have the use p2p connection work fine...

[halcyon yew]

at least urs works lool

[autumn jewel]

so idk if like something is compleletly jacked up on the server end or if something broke in the server stuff that just took effect

[lime topaz]

The game server has certain minimum requirements, it needs AVX instruction set and apparently DX runtimes (specifically DSound.dll).

If you have ProxMox, you need to set the CPU as host to pass through the HW to the VM.

[autumn jewel]

but I dont know how it can be my wifi when its only Windrose giving me issues....its like driving me insane

[brittle agate]

Is anyone else having an issue during or right after fast traveling that the game freezes now?

[lime topaz]

Remove GameUserSettings.ini from %LOCALAPPDATA%\R5\Saved\Config\Windows

[brittle agate]

Currently I am installing the latest Nvidia driver to see if it helps, fingers crossed

[trim barn]

@brittle agate i tried that and it didnt work for me

[lime topaz]

Yes, the game devs are aware of certain ISPs giving customers terrible modems / routers, something I'm aware of for over a decade (I'm actively avoiding ISP gear wherever I can) 🥲

[autumn jewel]

is this something they are gonna be able to fix-

[potent girder]

lol ok but those terrible routers were fine before the patch - totally checks out

[autumn jewel]

yeah

this feel like an issues with Windrose's networking

[brittle agate]

holy mother of god bro i update my gpu driver and now windrose is making my cpu spike like mad on startup wtf

ive never heard my fans turn into a jet bro i got so much cooling on my rig lmao

9800X3D on an AIO btw

[autumn jewel]

are you having the same issue im having of the game just completley nuking your wifi and kicking everyone off it

[potent girder]

no my games fine - just been following along

[autumn jewel]

i feel like im loosing my mind right now man....

like i dont get how its my Wifi being the issue

it worked just fine this morning

Xfinity never gave me any issues playing it before

[lime topaz]

None, but some needlessly aggressive anti cheats from other games can do this, especially if you play games such as BF6 or LoL and similar competitive games.

[autumn jewel]

its whatever at this point right now, i got it working by using the forced relay connection

so i can play right now

but ive never had to use that option until now

how can i default the game to have that checked so i dont accidently nuke my wifi

[willow seal]

Does anyone know how to fix the long loading screen time? Iv updated drivers. It takes 20-30 minutes to load in offline and online.

[lime topaz]

Seems so, the frigate is being reported to lose framerate when fighting other frigates or just being near them.

I fought one of those with my Brig and it's noticeable compared to fighting on other brigs.

#1499417497584271511 message

[charred echo]

Ahh seem the P2P disconnecting error my friends been getting joining my dedi is his save. He can join on a second/test character. Where are the steps to repair steam saves 😮

[limber falcon]

when i launch my game its stuck in infinite loading screen. Typical.. devs wanna patch and fix things but things get always worse before they are great again.

[charred echo]

Note - for long loading screens/P2P connection error on server... I had my buddy create a new character, join server fine. He left, closed game, joined in new character, exit to main menu, joined with old "corrupt" character and it worked lol.

[limber falcon]

I can't even get passed the loading screen to select characters so.. idk what to do. My buddy just bought monthly subscription to dedicated server as well and now its wasted.

[charred echo]

Have you tried a fresh install of the game? graphic drivers up to date?

[fringe laurel]

please tell me its not with nitrado

[limber falcon]

it is, why?

[fringe laurel]

oh god lol

theyre awful id rather you use any other hosting services trust me

and id wait till they actually check this issue because youd be wasting money

[limber falcon]

We noticed terrible delay, high ping and stuttering yesterday. We thought its cause of the state of the game not the servers fault.

[fringe laurel]

if something goes wrong theyre bad with their support so i mean you guys do what you wish its your server

just warning thats all

[limber falcon]

trying it right now, ur right my drivers weren't up to date, doing it now then trying again.

[limber falcon]

ye nothing.. still stuck in loading screen at launch.. RIP

[charred echo]

Only other thing is maybe pc reboot. Or try turning cloud save off, load in, then turn it back on maybe thats causing issue

[limber falcon]

How do you turn cloud save off? did the reboot, did nothing.

[lime topaz]

Absolutely none of them are any better

[lime topaz]

Steam client, library, windrose, RMB, properties and it's going to be in there.

[limber falcon]

Still nothing.. i dont get it.. wtf happend overnight!? Yesterday it was all good except the delay and stuttering ofcourse.. but at least we managed to play. Now its stuck in loading and can't do absolutely anything..

[cloud whale]

stuck in loading too

[olive shell]

Is the server down or undergoing maintenance? We're stuck on the loading screen.

[iron birch]

update happened, they broke something really good

[minor rune]

well at least now i know its not my pc or my internet or my files anymore xd

[open lantern]

the cause of the loading screen could be a corrupted save.
AppData\Local\R5\Saved\SaveProfiles
copy the backup of your latest working profile into the right place to repair it... or if you want to start over again, delete the profile folder

[fallow zinc]

Remember the cloud crap you couldn't load the game and stuck on load screen having to delete the saveprofile from appdata? Well it seems cloud is not the issue. After 3 hours of gameplay I decided to take a break. When I went to turn it back on, stuck on loading screen again. This time, I'm on local save. How about dem apples?

[runic elk]

ah ok i got it

u have to turn off cloud in steam than delete saveprofil and now i can start game

[fallow zinc]

Thanks for the response I appreciate it. You didn't read my message. I am local save now and it happened again. Cloud is disabled.

[feral briar]

I cant seem to build and place anything down now i been trying everything even refreshed and wiped my server clean started a new one i closed steam and the game its self idk how to fix it

[modest helm]

The wolves head looks more like a coyote now than a wolf, it was fine as it was before. Why the change?

I put this here because I didn't know where else to ask, sorry if it is in the wrong chat.

[ocean void]

I was starting up Ark Survival Ascended can Battle Eye be the culprit?

[open lantern]

Î found out, if I delete a char, the game will have the infinitive loop again... it is equal wich char I delete in game menu.

[formal hinge]

how do i play the game with my friend when it crashes everytime we try? Yes i've tried the cloudsave crap and no it doesn't fix it. Yes we've tried new characters and world and no it doesn't fix it. Edit: we were playing just fine on Monday before this recent update

[pliant basalt]

Hey guys, since the update yesterday, if im starting the game i am caught in a infinite loadig screen. Before the update their wasnt a problem starting the game. I tried to fix it with unistall the game what didnt worked. The only thing which does work is deleting the Save Profiles file in the structure. But starting always from the beginning isnt a long time soloution. So it would be nice if someone could help me with this problem.

Thx in advance 🙂

[grizzled plover]

Thanks for the info! I'll give that a try when I have a chance!

[faint ibex]

Anyone else getting pretty bad lag when playing with friends? Like lag so bad you cannot even block blows lol

[queen crane]

not sure if anybody else had the same issue, but after the update my hosted server either went from Invite Code to DIrectIP, or it now needed to be switched back, wasn't a problem before the update but happened as soon as the updated went live

[left wolf]

hello if a friend try to join server his game crahed solo works.. any ideas?

[formal hinge]

having that same issue

[tough cypress]

Same issue...Anibody has a solution ?

[mental gate]

try VPN

[mortal delta]

I have spent 2 hours trying to join my friends dedicated server, is this games netcode genuinely spaghetti?

im more then sure its not only on my internet because NO OTHER GAME Gives me this amount of issues when it comes to joining/playing with friends

what black magic do I have to perform to not sit on a loading screen for 30minutes just for the game to decide "yea you didnt connect" and kick me back to the main menu.

[zealous ruin]

guys i have a problem,i hosted the game for me and my friend and one more friend decided to join so i rented a server and trasfered my world,everyones world works but for me every other time i try to craft or do something similiar its just doesnt do anything and game leave to main menu in like 10 seconds,doest anyone have a clue what is that? its really annoying

[warped sun]

everytime i try to play multiplayer, like host a game or join a friend, after loading it gets back right into main menu

[mortal delta]

We just gotta deal with it and cry alone, we wil just be told our internet is the issue

[bitter prairie]

Good afternoon, I have a problem. I rented a server on gportal for your game, but the server is not listed either through an invitation or through an IP address. The gportal technical support team has asked me to contact you.

[light oar]

https://www.youtube.com/watch?v=XG3yeCZo42I

[warped sun]

u got the same problem? is it because of the cloud save?

[neat gust]

same, the Game didnt found my dedicated server 😢

[mortal delta]

I think there netcode is just trash, I hear nothing but issues with p2p connection and its just as bad with dedicated servers

[light oar]

Multiple accounts in Accounts R5 folder and backups folder is main culprit

[mortal halo]

ok i just delete my save on R5 it works but now i lost all i had , so need to restart again ROFL

[potent nimbus]

My game wont open since last night, was playing till 2 AM no problem and now its 9 AM and broken, what happened and how do I fix it?

I dont even get to the launch main menu, just infite loading screen of the game tips loading screen

[mortal halo]

well they send me this https://playwindrose.com/faq/ and it works but now i lost all i had rofl

[light oar]

https://www.youtube.com/watch?v=XG3yeCZo42I

[potent nimbus]

I'm not even getting to chose my save file, why would I need to delete them?

[mortal halo]

go check the video it will help u i got to late now rofl

well iam not a tech guy i just wanted to play the game ...

[pliant basalt]

Thx mate for me did that work 😉

[mortal halo]

GL thx

[light oar]

Cheers mate

[mortal halo]

iam go rate the game now ... they deserve a 5 star game 🙂 just for this because its player fault donno how to manage their own files 🙂

[potent nimbus]

File management is automatic, I dont think you need to insult everyone that has a problem, including yourself - errors happen on early access games, so it's expected - i'll watch the video and see if it's relevant 🙂

[neat gust]

hi, i played today till 3 am all is fine, new stuff and better performence, after server restart i can play solo but the game didn´t find my dedicated server, invite code didn´t work, dirct IP didn´t work, only Solo game work. help pls.

[winter hamlet]

I watched the video, it seems to work, but the folder appears different than what it shows. I'm not touching anything for now because I'm afraid it might make things worse. I hope they fix the problem today.

[winter hamlet]

You're lucky, there are people like me who can't even access the menu😂 😭

[potent nimbus]

I only have one account file, and the player files I delete just get re-created as soon as I launch

This is my life now

[light oar]

You need to adjust for your setup - there is file AccountDescription.json in R5 folder that has the correct account number inside it. delete anything that is not account with that number. Also stop cloud saves

tha account number will be different for everyone

[light oar]

Go back in this thread untill you find Windrose optimisation guide video. read the convo there. There was a gamer with the same problem, I walked him through it and it worked

[potent nimbus]

Got a datestamp so I'm not scrolling for a while?

[light oar]

1:45 morning CEST

[potent nimbus]

Thanks, will look

[potent nimbus]

I have done all that already, no such luck 🙁

My savedprofiles backup folder only has one entry in it too, and it's todays date, so i get the impression somethign has gone VERY wrong

[light oar]

going to PM

[woeful helm]

anyone else having problems with servers not letting players connect?

[mellow geode]

yep

[sand torrent]

Hey i kept getting crashed for no reason
It was fine yesterday, i even lowered my graphics
Is there a way to find a log to these crashes and a way to report it?

[mellow geode]

So this is a known issue just started. interesting

[still trail]

%localappdata%/R5/Saved/Logs

[still trail]

just disconnected/reconnected, no issues here

[mellow geode]

what country you in?

[woeful helm]

restartomg server temporairly fixes it

[still trail]

US

[mellow geode]

it might be a regional issue

[wanton vortex]

So, my friend had just bought this game for me and I keep getting the DirectX 12 popup by I check my system and it says I have directX 12

[stray pier]

I have the same issue with connecting to my server and im in EU

[mellow geode]

I cant even load into the game atm. Infinite loading screen after Unreal logo

tried to disable cloud saves, no dice

[stray pier]

Oh, i replied wrong message lol. Im having same issue with @woeful helm

[mellow geode]

Ever figure out the issue?

[bitter prairie]

the code invitation and the ip address do not see the server, what could be the reason?

[gritty laurel]

Im unable to play on my server or single player it just crashes to windows everytime I restarted my nitrado server and same issue i tried to start a fresh solo game which loads in for about 3 seconds and crashes still 😅 the hot fix update is more of a hotbreak for myself was fine the night before and now its unplayable.

[potent nimbus]

https://discord.com/channels/1260209458924224542/1499697549504942131

Solved - big thanks to @light oar

[dull kraken]

hat jemand eine ahnung warum ich bei windrose im ladebild stecken bleibe nach dem ich mods getestet habe auf nem server und es nicht rein geladen hat wo ich die server mods installiert habe kam ich nicht weiter als dem ladebild und dann hab ich alles neu gemacht und bleibe immer noch im ladebild

[inner orchid]

Damn

[lime topaz]

Share basic specifications of your PC or share a full dxdiag report.
One way or another your PC is below minimum requirements, the question is if it's just a software issue or not.

[gilded flicker]

hay guys just checking has anyone had the issue with game game not going passed the loadinfg screen???

[nimble cradle]

Hey Folks, I get this desync/disconnect occur. - https://www.youtube.com/watch?v=TkkZtJV15wc

I raised a ticket with server provider, and they said come here.

[sand void]

We are having the same issues on our server. Seams to be very common

[nimble cradle]

Hopefully devs sort it soon

[orchid prism]

Hey, if we do that method, are there any risks to lose our last saved ?

[potent nimbus]

I managed to restore my current save, the one used previous was lvl 8 instead of 10, but i just restored the latest "player" folder files, 1 by 1 and got my toon back from my last session

check the thread i linked in reply for more detail

A little trial and error to be sure, but till Devs give the green light that Steam sync is fixed it's all we got

[sand torrent]

Hey anyone have issue? I kept getting crash now after launching the game
sometimes after seeing the unreal engine logo

[tired night]

Same here

The game load to the menu then get stuck when loading my save

[compact lodge]

Anyone else had issues with instant crashing on startup?

Silent crash, no error message or anything

Starting up the game, instant crash

[night tulip]

Had that yesterday after updating my graphics drivers. Did a rollback and that fixed it.

[light oar]

Cyberpunk vibes

[light oar]

@compact lodge check game support infinite loading subthread

[woven trellis]

Good morning everyone. My server had a problem and I think I lost the save. However, I set up another one that also uses Steamcmd, but every time I try to enter the game, even before reaching the server selection screen, the game just shows "loading" and doesn't go any further. Does anyone know what to do? I already tried what the friend in the video above did in a video post, but it didn't work. Anyone help?

[simple verge]

Ye seems like lot of issues connecting to servers today 🙁
Players cannot load in...

[gritty laurel]

Not just servers its also single player, i cant play single player even on a new game nor can I play my nitrado server the game just crashes on load and shuts down every attempt. The game at this point is totally unplayable.

[winter hamlet]

but they still haven't solved the game login problem?

[hidden geode]

I'm stuck on an infinite loading screen on my single play game like most people now.

[waxen geyser]

@hidden geode Check the 0.10 folder, then intio players folder, within it, if you have one character you'll probably have two folders. one will have many files within it, the other just a few. Delete the one with few files and you should be able to launch the game

Basically it seems that an empty character profile is created as a duplicate of existing one and game won't launch because of it. Deleting the imposter helps

[hidden geode]

Thanks for the advise but i only have 1 folder in the players folder.

[winter hamlet]

I get the character code and then another code that is the same as the first but with the addition of "backup" at the end

[waxen geyser]

That is under SaveProfiles, right?

when you go into one code

[dense sparrow]

Anyone having issues loading the main menu?

I’ve tried save profiles and such

Nothing works

[waxen geyser]

look under players folder here

if you have more folders than characters, one should be deleted

that is one of the solutions I guess

[fresh shoal]

hello guys, after the update the game is acting very weird and worse 🙁

i have a i9 - 13 900k and a 4090 but whatever i do the game just locks up at 30 fps even tho i have set it ingame higher. and gpu and cpu usage is in the 10-20% range ... so its deffinitely not a hardware issue. Other games run flawlessly at 60+ frames so its not even locked somewhere on my pc like nvidia panel.

does anyone know what to do?

also every time i turn the game off and on it resets my settings.

[dense sparrow]

Yeah that’s the problem

It doesn’t work for me cause my player character is the one that’s corrupted

[waxen geyser]

https://tenor.com/view/fozzy-fuck-bar-i-fucked-up-facepalm-gif-4950549

[dense sparrow]

Welp time to do something else til this is fixed ಥ_ಥ

[waxen geyser]

and none of the backup options don't work?

[dense sparrow]

Can’t bring myself to play after all the resources/time invested

[dense sparrow]

Nope

Scoured the internet for options

Event went through individual files

[dense sparrow]

Used to be big into Valheim modding scene

So I’d like to think I know what I’m doing (but not really lmao)

So I’m just scratching my brain at what I can do here now

[sour tundra]

I'm also having trouble getting it to start. It just keeps loading and loading, and I can't even get to the main menu...

[waxen geyser]

I'm trying to find out how to remove that one corrupted folder from geforce now 😄

the syncronisation is borked, it won't delete something you deleted locally, instead it will add the folders

[simple verge]

yeee, manual backup os best T_T

[raw blade]

I keep getting "fatal error" after sometimes 5 mins or then 45 mins , yesterday i played for 4 hrs and was no error at all . seems to do it randomly not sure what is going on

[minor rune]

anyone fixed it yet?

[sour tundra]

I've tried fixing the game, and I've even uninstalled and reinstalled it. I still can't log in to the main menu — what's going on?

[dense sparrow]

I was running it without cloudsave

So no loading in additional folders

[dense sparrow]

But the issue definitely is a cloud sync issue

It corrupts the files due to creating too many player/id folders and then getting confused

And the only solution I’ve found (and don’t want to proceed with) is deleting my main character file and starting from scratch - which….no thanks

[dull trench]

Unfortunately, game still crashes with Fatal Error. Other UE5 games run well on my system. Mostly happen while interacting with things or weather changes. Can't enjoy as it's crashing every 20 min +-

[sour tundra]

Delete my main character? Sorry, no way.
They must be able to figure out a way for me to get back to the menu where my character is. I only play on one server—am I seriously supposed to delete my save file, lose my level 13 character and all my quest progress, just so I can get back to the main menu? There has to be another solution.
It wouldn’t be fair to lose everything.

[quick ginkgo]

The game has been working perfectly for the past 3 days, but today it started hanging on the loading screen. After waiting, I get an 'Application Hang Detected' error message. I haven't changed my hardware, and my PC specs are attached. Please help.

[wicked token]

I also have this issue now, also looking for help

[woven trellis]

resolveu.

[mortal delta]

Keeping getting kicked back to menu from loading screen while trying to join friends nitrado server. they see my boat spawn then a minute or so later I get booted back.
Ive played in it before
server/game are both up to date (also no mods)
im on ethernet

[light oar]

Yes at least 3 times on this forum only. Check game support subforum

[light oar]

https://discord.com/channels/1260209458924224542/1499697549504942131

[balmy shoal]

i found the 0.10.0 location budont understand what im looking at

[wanton forge]

My game is stuck on loading and the character screen doesn't appear. What should I do?

[last sleet]

someoone had a guide for how to move your single player game save over to a dedicated server, how do i do that or can someone pin me that guide?

i got a nitrado server but i wanna bring my save with me to it before i start playing on it

[light oar]

Quick, quick version. Enable steam cloud saves, start game, alt-f4, stop cloud sync. Find xxxxxxxxx(some numbers)_backups. Copy to some other place. Delete xxxxxx_backups folder. Go into main save folder, find 0.10.0 folder, delete contents of that folder, not the 0.10.0. Start game, create char and world. Exit game. Go into copied backups folder, find 20260501_time of your choosing

[last sleet]

was that in reference to me ? lol

[light oar]

Copy contents of backup 0.10.0 to main 0.10.0. Profit

[light oar]

No

[iron ridge]

Look in #1298583059402063926 for the guide to set up a Dedicated Server. Steps to do what you seek is in there.

[mortal delta]

bump

[last sleet]

ugh this only shows how to set it up as if your computer is the host......not if youre using a service porvider likle nitrado

[iron ridge]

Somewhere in there should explain how to migrate your save from SP to MP. Should not matter if it is a host company or not. Providing of course they allow you to upload anything to the server. Been forever since I used a host company.

[last sleet]

https://playwindrose.com/dedicated-server-guide/#wsg-faq-transfer

yeah i think i found it buut some of the infortmation already isnt lining up

im transfering it from steam account to nitrado

and the file pathing is diff for me....when i click on my r5 folder there is no "saved" folder to click on after that

only binaries content and plugins

[iron ridge]

Okay in SP the save is not in the install folder it is in User/AppData/Local/R5 you realize this?

The path on the server will be a bit different therefore the need for the guide.

[dense sparrow]

ive tried that! no luck

[iron ridge]

I have not personally done this but I am looking at my save files right now trying ot help someone else.

[light oar]

Do you have save sync disabled and deleted contents of 0.10.0 folder, then started the game?

[dense sparrow]

yes, then made character, and started again with cloud on - chose cloud save - same issue

tried deleting all but 1 character file per time, only the character im trying to save is corrupted

[light oar]

Nonono

[dense sparrow]

ok? is there another method?

[last sleet]

ok clearly im dumb, why wont it let me upload my wolrd folder onto nitrado am i clicking the wrong thin theres only add new directory, create new filed, and upload file......i thought itd be upload file but every time i go to upload the world folder it oppens it up and wants to upload only a single file fromt he whole folder i need to uploaod

[hearty creek]

Its game playing upto wont let me login to server or offline mode just stuck on loading screen the goes back to main menu any ideas

[iron ridge]

Okay it has been forever since I have had a host company however back then you needed 3rd party software to do this. Only worked if the host allowed it. I would consult the help Section with Nitrado should have your answers.

[last sleet]

yea i finally found a video

hes goin through all thattydownloading winscp now like u said

[fallen cliff]

when setting up a dedicated server, which ports needs to be open? I dont use steamcmd, i set servers up myself

[iron ridge]

Good to know TY as I was not sure something like that was still needed. Been more than 5yrs since I used a host.

[iron ridge]

Does not matter how you get the files just follow the guide in #1298583059402063926

https://playwindrose.com/dedicated-server-guide/#wsg-faq-transfer

That is direct to the guide different section.

[mortal delta]

bump

[potent nimbus]

Any news on when we can turn Steam sync back on?

[iron ridge]

Have a look in #1493364524705775657 even that first thread in there may have some help for you.

[iron ridge]

#│announcements they mentioned that with yesterday's update.

[fast bison]

this shows every time i try to load the game i verified the files tried backup folders but still

[iron ridge]

Look in https://playwindrose.com/faq/ see if any of that helps. Also found in the first thread in #1493364524705775657

[mortal delta]

yea non of whats listed is relevant, not sure what approach to take, I can join my friends p2p stuff just fine but I tend to get booted often and it makes it hard to explore

on the other hand I can rarely join dedicated servers but once i get it im fine until I decide to leave or get a bug that forces me to.

[drifting prism]

Hey has anyone figured out why the server throws so muchg white noise errors?

[fluid crystal]

Heyyy any1 knows any new fix for the infinite loading screen? plsssss

[potent nimbus]

https://discord.com/channels/1260209458924224542/1499697549504942131

[fluid crystal]

It doesnt' work :/ already tried like 15x times

[snow pivot]

Played the game fine on the 29th, and now on May 1st no go with being stuck on the loading screen

Not too keen on deleting all my progress

[kindred grove]

do you change ur pc where u should play?

[fluid crystal]

nope, same pc

[kindred grove]

did you try to paste the content of the backup folder and try?

[dense sparrow]

i have - no such luck

[kindred grove]

and disable steamcloud if u play all time in the same PC

[fluid crystal]

yea all that

still have the infinite loading screen

[kindred grove]

If u tried the backup folder with steamcloud disabled idk what to do next. You have something corrupt in ur files. You can try to do a copy of saveprofiles folder in ur desktop. Delete that from the game directory and lauch the game. If it lauchs properly is something corrupted on ur saveprofile folder and idk how to solve that

[fluid crystal]

I've already deleted everything related to the game, reinstalled i, and the problem persists even though I have a “new” copy of the game and the original R5

[paper zinc]

Question for pc builders thay know their stuff about cpus and motherboards.

Im thinking about upgrading my ryzen 7 5800x to a ryzen 7 9800x3d. But

Can I use my motherboard which is a Mpg x570 gaming pro carbon wifi ms -7b93

With the ryzen 7 9800x3d cpu?

My ram is currently a trident 16 gig Ddr4 ram as well

[fallen cliff]

ok, i'm trying to setup a dedicated server, i always setup my own, however, another game i also have a server setup for "Return to Moria" also uses the ports 7777-7778, does Windrose have to set to these ports in my router? or can i set them to different ones?

[potent nimbus]

You can manually set them

[torn steeple]

Any idea for Lightning optimalizations?

[woven horizon]

the game is not loading into the menu
I have 70+ hours on the game and last night/today won't load into my game
I fixed it earlier by getting rid of another character I had created and now the issue has returned
I have tried all the so called "fixes" and I do not play with steam cloud enabled

[potent nimbus]

Then you likely didnt do it correctly

https://discord.com/channels/1260209458924224542/1499697549504942131

run through the convo in this thread, it will fix it if it relates to the save files

[flat tiger]

get the earliest back up save u have and replace the 0.10.0 Folder with your current one

like overwrite the 0.10.0 folder by using the one from the backup

[silk stag]

perma fix?

[potent nimbus]

if you keep Cloud Sync off, yes

[silk stag]

kk

[flat tiger]

dont need it off

[silk stag]

thats not the video right, or should I just follow the video cuz its easier

[potent nimbus]

Video gives a TLDR, run through the screenshots of the chat, thats the attention to detail version

[livid current]

haw to rolll back to wersien befor update

[potent nimbus]

I also followed the video with no luck, speaking with apop solved it

[silk stag]

when he says deleting both backup directories, does he mean RocksDB_v2_backups and xxxxxxxxxxxxx_backups?

[potent nimbus]

No, the two that were in my screenshot

[silk stag]

kk

[potent nimbus]

So for you or anyone else following it, it will be however many number of folders you have under the same file directory

[wary ledge]

game keep locking up after a fast travel to Tortuga

[woven horizon]

it doesn't say anywhere where those 2 are in your screenshot

[silk stag]

its under SaveProfiles, xxxxxxxxxxxxxxxx_Backups

[potent nimbus]

C:\Users\Username\AppData\Local\R5\Saved\SaveProfiles\numbersandothermagicalitems_Backups

[west shoal]

Any possible solution for endless loading screen on intro for geforce now users ? I'm running it through mac so I have no ability to have local files, even temporarily

I am referring to endless loading screen on start

[potent nimbus]

does Geforce now get you to the same VM each time?

Never used it but i know its a "rent a virtual gaming PC" type of model right?

[honest glade]

since this update the game just loading

[potent nimbus]

Read up 🙂

[woeful dagger]

since the patch happend the game runs really poorly for me, before it was buttery smooth, anyone else got the same issue?

[leaden dragon]

Some players are having trouble joining friends using an Invite Code after installing the latest patch (0.10.0.4.268). This update included changes related to language handling, and for some users it has unintentionally affected how connections are made between different regions.

I ran into the same issue when trying to connect with friends in another country. Neither “Direct IP” nor the “Force Relay Connection” option worked.

What finally solved it was adjusting my VPN. I changed my VPN location to match the country associated with the Invite Code, and the connection worked immediately.

If you’re using a VPN, try setting it to the same country as the server or the friend who sent you the Invite Code. This should resolve the connection problem for most people.

[honest glade]

still cant play the game what are the devs doing , they put a update and now game is unplayable

[toxic hamlet]

RIP my save

the backups are all overwritten. great backup mechanism devs

this is going to make me flip tables

[warm jasper]

Had another crash after fast traveling to Brethren of the Coast base (6-10 lvl), looks like their Tortuga equivalent. Fast traveling my alt character to the same spot and relogging my main seemed to fix. Is this just something happening at all large faction bases now?

Otherwise, the game runs great and I love the gameplay and freedom it offers

[sly raptor]

I started Windrose once, played up to level 3, and now I get stuck on the start screen every time I launch it. I can't get back in, and I've already disabled cloud saving, but it doesn't work. Does anyone know when this will be fixed?

[chrome remnant]

Any updates on that? My freind opens the game and gets stuck in an infinite loading screen aswell. Can a mod give us some info about the situation?

[sly raptor]

No Updates....i payed 30 Bucks for the game and i cant get a refund on steam...this must be fixed

[mortal delta]

tips for getting past the loading screen when trying to join a server? faq dosnt have anything ive not tried before, I can connect to p2p just fine (but I normally end up dcing not long after) compaired to dedicated where I struggle getting in but dont dc when I do

[silk stag]

https://discord.com/channels/1260209458924224542/1499697549504942131

[silk stag]

https://discord.com/channels/1260209458924224542/1499697549504942131

[mortal delta]

dawg that bug is for the menu loading screen </3

[silk stag]

deleting my backups under saveprofiles folder has always fixed it for me, but then you lose your characters and worlds and keybind settings

[silk stag]

oh didn't realize they were two different bugs

[mortal delta]

yea, the menu 1 is a file problem normally caused by steamcloud and the multiplayer one is between the games bad netcode/ur own internet/firewall stuff

im lost because I can get into p2p fine but cant load into a dedicated, my friends see my boat load in then i get booted back to the menu

[dull trench]

Updated Crash Report
Issue:
After the latest update, the game runs longer (up to ~1 hour), but still crashes with a Fatal Error. The screen freezes, but the background audio continues.

Reproducibility:
Crash occurs after extended playtime (15–60 minutes). Timing varies.

System:
RTX 3080 Ti Laptop GPU, Windows 11, multiple clean NVIDIA drivers tested.

Behavior:

Screen freezes

Audio continues

Fatal Error appears

No VRAM error

No overlays, no mods, clean install

Suspected cause:
Likely Render Thread / RHI deadlock under UE5 DX12 (Nanite/Lumen/streaming).
My system is stable in other UE titles.

[thick flicker]

me as well lose my 60hours playtime in my nitrado. gg dev

[timid heath]

After installing the latest windows 11 update (KB5083631) i cant enter any world. Upon loading in it gets stuck. Music starts to play and after aprox 2 minutes the game crashes with an error message.

Edit: error message says the application has hung and will now close. We apologize for the inconvenience".
Uninstalling the windows 11 update did not fix the issue.

[light oar]

You may try to enable cloud saves, then run game once into infinite loading screen, just to repopulate backups folder on your machine, then disable cloud sa ves

[paper blade]

apologies if this has been asked, i did search and not seeing it. i want to join a server by direct IP but when i go to play -> connect to server i only have invite code option. i have seen screenshots of people having a tab for direct ip but i dont have this tab.

[neat gust]

It works now, server found and no eternal loading screen, everything is fine 👍

[stark ore]

Hey yall im new and am having some trouble with my game. I was playing it fine this morning and then after about the 2nd or 3rd hour, the game just closed itself. I tried opening it back up and got back to the menu and hit play and put me in the loading screen per usual. It then does one of two things. the first is it takes me back to the main menu or two it just closes the game. There was at one point it said out of video memory, but ive tried to work around that but still cant seem to get it to work. Thoughts?

[cyan peak]

was just typing in here that i just started getting this as well. Load into my server, load screen, and then kicks me to main menu. Game doesn't crash, however after 3 attempts.

[stark ore]

This is the message it gives me

[toxic hamlet]

It's on a dedi server.

[light oar]

Then I do not know

[toxic hamlet]

Yup. Im probably just boned:<

And so are my 15 players oof

[light oar]

Ppbly the same but do not have it to test

[snow burrow]

AMD gpu? i have had a lot of those crashes on UE5 games lately

[stark ore]

Thats what it seems, i just dont know how to fix it or if i can

[hearty creek]

i give up for today hopfully fix by tomorrow

[snow burrow]

tbh it happens most when i fast travel so for the most part i can ignore it

[stark ore]

right, but in this case i cant get past the loading screen after trying to hit play

[snow burrow]

that was just happening for my friend we have yet to solve it and he is on nvidia gpu not sure but it sounds like windows mightve blundered an update cousing issues based on above^^

[stark ore]

interesting

[sacred hedge]

Hello. Are the Windrose servers down at the moment?

[autumn jewel]

welll\

my issues of the game crashing my wifi router is gone now

idk what wwould have caused that to happen

[warm jasper]

The crash, if that's the discussion, also happens on fast travel but to large places.

[lyric cipher]

hi i have a infentiy loding scren.

[clever crescent]

Anyword on the servers crashing when gathering resources yet?

[fickle tiger]

try and load a server... crash, try turn off frame gen... crash, save settings... crash....

[lyric cipher]

at this moring it was ok but now now chane

[willow seal]

Hello, I am also getting an infinite loading screen. I have disabled cloud storage, verified integrity of the files, updated my drivers, updated the game, restarted my pc, and turned off automatic updates. I have also renamed the R5 and SavedProfiles folders. Nothing is working.

[fickle tiger]

welcome to our world @willow seal

[willow seal]

Outstanding lol

[pulsar coyote]

servers down? i try to alocate a server in NA and it says loading but kick me back to the main menu

[foggy kelp]

having similar issue. I solved by switching to a different region

[jagged hazel]

hey, I have an issue where my girfriend cant join my game. It says that she left on my screen but the never even has joined to begin with + stuck on the loading screen even after that message. Same thing goes for when I want to join her

[mellow depot]

having an issue joining a friend's server. Keep getting connection issues or says that the server cannot be found

[lean quartz]

Infinite Loading screen too, for me. When it loads, it only comes up with this screen below.

I have tried the cloud storage thingamabob but still the same. I wanted to the the public-test method but I don't know how to access public-test.

I'm bummed and on a dead-end :/ 🙁

[snow burrow]

sounds like NA servers are cooked for now RIP

[jagged hazel]

it really sucks man, i've been trying to play this game for 3 hours to just not be able to connect. Im not even NA, im EU

[fiery obsidian]

this game has been in early access for ~2 weeks. Not gonna try to troubleshoot anything for a while lol. why pull your hair out

[lean quartz]

It's the try-hard thomas battle on level 5 then meeting the infinite loading and checking out FAQ just to be told to delete my saves. Hahahahahah yes, I am pulling my hair out from different parts of the human anatomy than one. 🤣

[fiery obsidian]

early access gaming is either accepting it is broken and subject to change, or this

always pick option 1

[thorn fable]

Anyone else having problems with all servers down? Is it normal now or it's my problem?

[upbeat jacinth]

yeah lots of people cant play

either online or offline

[lean quartz]

I don't mean to be rude. I understand your point. I am not \really\ pulling my hair off because of this issue. Lol.

This is a tech-support channel and people will report game issues in this channel. If you are just going to tell people not to "report" issues then what's the whole point of the channel?

[fiery obsidian]

who said anything about being rude or telling people not to report something

[granite yew]

so Servers are not able to connect?

I am having that as well...

just wanted to know , before I go troubleshooting and just aceepting they are down for now 🙂

[frozen briar]

facts, I was about to start changing all kinds of server stuff on my dedicated server lol

[lean quartz]

You seem to be gatekeeping people from reporting issues because we should be "accepting" problems because the game is early access. Weird take.

[fiery obsidian]

I agree, very weird take

[high helm]

Hello, I can't c onnect to my server? I click host and try to start it. It's trying to start as SEA wehn im NA too. but it loads, then puts me to main menu?

[frozen briar]

Hello, it appears a lot of people are currently having the same issue. You arn't alone my friend.

[granite yew]

@frozen briar I feel ya dont want to make it worse by then goofing up the server 🙂

[warm jasper]

I bet if a lot of people have same issue they'll work on fixing it

[sharp plinth]

Same issue here 🙂

[granite yew]

did some testing, created a new character and did offline, started up and let me play, but could not connect via direct ip or previously played servers buttons..

[iron ridge]

Guys highly suggest that you check no mods are running for anyone on the server. Server owners lock the server test alone to be sure.
Then submit a bug report do not just assume the devs read all this. If we all do our part in helping the development the game will rise up to be the best pirate game since Sid Mier's Pirate

[granite yew]

no mods here, vanilla as can be.

but thanks for the suggestion/idea.

[dreamy ivy]

Anyone Else Having A Problem With The Game Booting? Mine Boots To A Black Screen Then Stops Loading, No Load Screen No Nothing Just Black Screen Then Stops

[outer python]

After a number of attempts I was able to load into my save

[tired walrus]

Dedicated server gets this error on start, known issue after the update or have I done a stupid somewhere?

Cannot create Coop NetServer. Error Login finished with error. ErrorMessage Server Authorization failed. Error 'Internal error [Internal error]' [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServerCoop.cpp:214]

[granite tusk]

any having a issue hosting a na sever

[bleak otter]

Yes. Same. Other regions hosts successfully.

[fervent halo]

Oh I hadn't tried hosting via another region. I'll test it on my end.

[granite yew]

I use gportal, and not able to login kicks, back to main menu both with recently played , and direct IP connect.

[dreamy ivy]

Fixed It NVM

[granite yew]

or invite code. seems windrose can't talk to NA servers if they can connect to other regions, haven't confirmed.

[fervent halo]

Confirmed: Hosting a Save on NA kicks me back to Main Menu. Using CIS Server works.

I am located West Coast USA, utilizing a Save Sync file, if that information helps anyone troubleshoot.

[granite yew]

@fervent halo thanks for info.

I guess I ll wait it out.. maybe go touch some grass or something 🙂

[abstract ice]

Dedicated server updated using SteamCMD is a different version that the steam game client currently so we can't join the server.

[cerulean sphinx]

I didn't play the alpha but I did play the demo (alot). I just purchased the Early Release (fixed income, old, I can remenber when arcades where just pinball and pool tables) anyway the ER is unplayable. It's stuck on a loading screen forever then finally gets to what looked like the main menu minus the character and the menu with the only option is to quit. I think I'll give a few days to see if It's resolved, if not I'll submit for a refund. 0j omnjk

[lime topaz]

Inspect steamcmd logs and see where it errors out.

[keen ridge]

Is it just an NA problem currently or effecting everything? i was able to get on earlier but cant now at all

[hollow sand]

I was about to ask the same, are the NA servers down? I keep trying to load in and going back to the main screen - halp

[abstract ice]

No error. The server runs fine but when trying to connect within the game client there is an error that says Server and Game client are different versions

I'm trying to copy files from the Steam game client's \R5\Builds\WindowsServer\ folder to the steamcmd's server location to see if that helps

[lime topaz]

You either had an error or it's not the server package that's different than it should be.

[terse kite]

Anybody else experiencing game closes and return to main menu? Been playing the last 2 weeks without any issues until tonight

[quick ginkgo]

Why isn't anyone from the developers responding? There are over 40 people here with the same problem.

[lost gorge]

my son bought the game after trying it on family share, my game runs just fine no issues at all here, but after he bought the game, and installed it through his steam. he wont get further then to menu screen, but, there is no menu, just a Quit button in the left corner.. we have tried to delete the game and destination folder on the computer quite a few times, even changed location for the game install, likewise have we tried to unhook the internet, and start that way. it is about all the help i could find online... now i turn to you.. please assist us, i have a desire to sink his vessel

[wet juniper]

So I was trying to play this with my friend and was able to get to try and start the server then it kept not loading and going back to the main menu

so I did the whole cloud save disable and everything and now I have the infinite loading screen

[misty pecan]

I came here to see if anyone else had issues setting up their save on Nitrado, im in a main menu loop as well and feeling like I just wasted yet another £10

[lost glade]

@urban mason ? @sly adder ? @marble atlas ?

[simple verge]

its not only on nitrado

[simple verge]

I think even more

[wet juniper]

Is there no fix for the main menu loop?

[fallow mulch]

anyone else having issues self hosting using the NA & EU option?

[rapid wyvern]

ok i did this quest at the Ancient Village for the Boar Whistle and i did not get the Whistle and i cant redo it so now how to i get the pet?

[high helm]

Is NA still not fixed? jeez its been hours

[uncut inlet]

anyone has an idea how to fix a bugged quest? i cant board a ship cuz "something is blocked the way" 🙁

[simple verge]

sink him

or do this quest on another world

[uncut inlet]

unsinkable, needs to be boarded

[simple verge]

ahhhh

[uncut inlet]

let me try this out

[simple verge]

ye then make another world and do it again there

[2026.05.01-20.51.26:220][973]LogOutputDevice: Warning:
[2026.05.01-20.51.26:220][973]LogSentrySdk: ---- SentryUrl ----
[2026.05.01-20.51.26:220][973]LogSentrySdk: query=id%3Aa1f9655c06254d0bace30015f77b960d
[2026.05.01-20.51.26:220][973]R5LogDataKeeper: [000968] ...ForServer::OnAccountBLDisconnected::<lambda> Account was disconnected. AccountId 27FC83E7426EA97C51A7F580C59D8FD6. bDisconnected false [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServer.cpp:279]
[2026.05.01-20.51.26:221][973]R5LogNet: [000968] R5NetBlServerReactorV2::ProcessOnDisconnect Drop '10' client documents [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5Net\Cpp\BL\R5NetBlServerReactorV2.cpp:578]
[2026.05.01-20.51.26:221][973]LogStreaming: Warning: Took 664.53ms to ProcessLoadedPackages

[lime topaz]

It means the save file is corrupted.
https://playwindrose.com/faq/#faq-saves-restore-client

[bold hollow]

Well it must be a Friday problem again. I can’t join the usual server I play on. It tries loading and then I get kicked to the log in screen. Just like last Friday.

[tiny spoke]

infinite loading, i have a stable connection and i have verified game files.
This is when im loading the game itself, not connecting to a server.

[weak pecan]

Same as thousands of other people

[bold hollow]

Same for me. I wonder if Nitrado does something on Fridays that trigger this.

[weak pecan]

Been like this for 3 days

[dense sparrow]

OMG THIS FIXED MY INFINITE LOADING SCREEN BUG - FINALLLY YOHOOOOOOOOOOO

#│public-test-instructions message

[simple verge]

so tehcnically going to test and then retuirning back ?

[dense sparrow]

yes

but u gotta follow the instructions to a t.

[simple verge]

ok will try, wonder if it is for server only or all players would have to do this

[lost gorge]

@lime topaz Worked, thank you sir

@lime topaz i will be sinking someone, with a cannonball in your honor

[dense sparrow]

#│public-test-instructions message

[simple verge]

i will try 😄

[dense sparrow]

TRY THIS #│public-test-instructions message

IT WORKED AND IM ABLE TO PLAY AGAIN YOHOYOHO

[charred scroll]

Just a reminder to keep your cloud saves turned off.

[tiny spoke]

that's some testing, not a sollution, and i can't even see them type anything about my issue of booting the game.

[pastel meteor]

Anyone having the same issue as me with the little boat, staying spawned back at an OLD base location upon reloading the game? Bare in mind, this old base has been flattened.

[simple verge]

I think this erroir from PTS might be exisitng in PROD

[simple verge]

do you know how to disable steam cloud on dedi server>/

[charred scroll]

What's the issue exactly? The little boat never despawns

[halcyon yew]

FOR THOSE ON DOCKER/UNRAID...i switched it to Host mode and invite code is workign

[weak pecan]

Followed all instructions and still cannot play my main character"level 13" on the PTS on my progressed offline server. I can and have been able to still use my main character on other peoples servers and if i create a new land can use him there

[pastel meteor]

Little Boat keeps at my old bases location, every load-in. I manually spawn it at my new base.

if i log out, and reload, the ships spawned back the old base. Id assume if there is no base there at all, it would spawn at my new one.

[dense sparrow]

so you go into public test server, then go back to live version

public test is solely to purge your corrupted data

[charred scroll]

Oh I see. Try spawning it at your new base, get in it, get out, and hopefully that should keep it where it is

[weak pecan]

OK, ill try it

[dense sparrow]

it literally solved my issue, because when u load up publictest is deletes your corrupted data to proceed

[wind steppe]

Since I bought the game, I haven't been able to play it because when I try to load a game, I get a message saying I don't have enough video memory (GeForce 3060 12GB). I thought the latest update would fix it, but it didn't. I've even tried lowering the graphics settings to the minimum.

[dense sparrow]

make sure to follow instructions to a t and backup character save beforehand, then when u enter public test mode, u can delete ur corrupted data

[dense sparrow]

try updating your drivers

[grand pelican]

you guys stilll cant connect? i cant

[pastel meteor]

ive took that thing across to another island from my new base, and it still persists to respawn back at the old base (seperate island to my new one) once i log out and back in.

[tiny spoke]

interesting. well i started doing it after you said that earlier. just downloaded.

[wind steppe]

I also updated the drivers and nothing changed.

[dense sparrow]

load in - then delete corrupt data, wander around singleplayer and leave then reenter to ensure it saves - then exit game, go back to main version. delete d2 files while in menu, then exit and run again as live version

[charred scroll]

It must be homesick... Very strange. Mine stays wherever I leave it 🤔 Might wanna report it as a bug

[tiny spoke]

did you just DL the publictest then go back to defualt immediatly?

[simple verge]

well i just connected to my server using IP:Port instead of invite code and it works

😄

[dense sparrow]

no you pop in and then you run around singleplayer

[simple verge]

but how do we access PTS tho

[dense sparrow]

read the step by step

[simple verge]

thats the part im missing there XD

[dense sparrow]

the password at the bottom of the forum

[dense sparrow]

PublicTest292026

[simple verge]

ah thats inv code?

[dense sparrow]

you plug that into the text line in the betas section of your game's properties

then it downloads the public test

[simple verge]

ok will try tommorow

thx and good night , lets hope they hotfix

[tiny spoke]

hmm

[pastel meteor]

sure is homesick, bless that little boat 😄 ill somehow find a way to report

[tiny spoke]

with the same char, or any new one?

[weak pecan]

Yep did not work when i went back to live version

[dense sparrow]

did you go into the singleplayer game

[weak pecan]

yes

[dense sparrow]

same char

[weak pecan]

yes

[dense sparrow]

did u run around and make sure it saves, then when u exit and go back to live u re-enter game

[dense sparrow]

then you delete d2 and d2backup while in the main menu?

[weak pecan]

yep

[dense sparrow]

did you try the troubleshooting section of the post?

[dense sparrow]

I did it on my main and went to my main sp world - ran like 5 feet, exited to menu, went back in, then exited game entirely to go back to live

[weak pecan]

nah cause it went as at stated it would, I had no issue with the saves coming back

[dense sparrow]

i dont quite understand

[tiny spoke]

i fixed it for them....

[weak pecan]

Troubleshooting is only if you live backup saves did not come back correctly

TROUBLESHOOTING
If you were unable to restore your Live version backup saves during Step 3, follow the steps below:

[dense sparrow]

so you did not do the publictest?

[weak pecan]

yes, i did, and i have the same issue in Pub test that i do in regular version of the game.

I followed every single step, from top to bottom except troubleshooting, becuase troubleshooting is not another step, its a fix for if your files failed to load correctly if they did not when coming back from Pub test

[dense sparrow]

did you try this first?

go into your files go into RocksDB - you should see something that says account description
open that with notepad, youll see a long string of number/letters - thats your account ID
go into \RocksDB\0.10.0 and then open the accounts folder, delete all files except your matching ID
thats what got my game to run but then revealed the corrupted data

[simple verge]

guys, try first connecting via IP Adress : Port method instead of Invite code

[ashen whale]

I have the infinite load screen. I turned off cloud. deleated R5. (saved back up) started game, made character, exited game. turned cloud back on and still infinite load screen. I verified the files, all good. I deleted and reinstalled. What's my next step or have I lost 26+hours of game?

[simple verge]

SIngle player or server

[ashen whale]

Single player

[weak pecan]

Thats the only account ID i have under RocksDB 0.10.0 is mine

[tame cove]

i have that the same issue but my game take like 90% of my CPU and wont even open

[frozen briar]

I've read so many potential fixes I don't even know where to start now lol.

[solar lake]

where is the ''Force Relay Connection'' setting ?

[ashen whale]

Nothin' huh?

[short kelp]

Anyone know if there's a way to fix the save corruption issue while playing on GFN?

[dense sparrow]

under the accounts page?

[dense sparrow]

did you try #│public-test-instructions message

[dense sparrow]

start here #│public-test-instructions message

[dense sparrow]

specifically in servers

[spare owl]

Hey I have an issue where the game won't launch but there is no error logs or anything

[frozen briar]

Thanks, should I turn off cloud saving?

[west shoal]

Sorry for the delay - It's actually a new, clean VM each time, no previous data. Before it does anything it synchronizes with cloud

I tried turning off cloud sync via actual Steam (not on GeForce now) and then running the game through GFN - it didn't work but it did say it didn't sync to the cloud.

I also tried adding the test realm through GFN but because this Virtual Machine is locked tight, it didn't allow a popup which would probably show when I click "check code" to add public test realm.

I'll try setting the public test realm locally through mac's steam and then trying to launch that from GFN, I'll update if I was able to do so.

And nope - even tho I added this locally on mac it doesn't show me public test realm as an option on GFN.

[solar lake]

how do you enable it?

[worldly current]

I loaded into tortuga, my game crashed. Now whenever I launch my game it gets stuck in the loading screen. On single player

[glossy shard]

Hello everyone. Does anyone perhaps know the new console commands ?

[dense sparrow]

I didn’t need to the whole time

[dense sparrow]

It was just a check off option on dedicated server

[languid vigil]

Something going on with the game? I have infinite load start up tried the normal fix for deleteing the savedprofiles etc and the game will boot up again but when I reput the cloud sync back on it goes back to infitie load time for just the base menus... Seems like alot of people are having that issue today as well based on reviews of bugs and steam discussion boards - Anyone know if they are doing something?

[charred scroll]

You need to keep cloud sync off

[solar lake]

So if i try to join friends or if i try to host myself the game loads for a bit and sends me back to main menu , my ISP is fine i have ip4 enabled and forced to 1.1.1.1 and still nothing, one theory is that i am in Easter Europ and that is the problem. any other theory's?

?

man i just want to be a pirate with my friends

[gaunt hound]

Is there a way to fix a broken character save ?

[dense sparrow]

Try #│public-test-instructions

This fixed it and you can keep cloud sync on

[dense sparrow]

#│public-test-instructions

[dense sparrow]

You can keep cloud sync on after doing this

Saves character and everything while getting rid of corrupt files

#│public-test-instructions

[warm jasper]

Make a new character on same world, go through tutorial then fast travel to Tortuga (you should still have all your existing structures, etc). Get there then log and switch to main. Seems to be an okay fix for now.

[fathom kayak]

I hate to ask, but I am having a serious issue with Windrose restoring solo games I have deleted. I have disabled and reenabled cloud sync. Ive tried it with them turned on and turned off. Even with steam cloud saves for Windrose turned off, when I close game to desktop and restart, the game is restoring solo games I have deleted, which makes no sense because its doing it with steam cloud saves turned off. I have tried just about everything.

[arctic mauve]

when i start up the game i get stuck on a loading screen and never make it to the main menu, ive tried uninstalling, restarting, updateing drivers and nothing helps

[stone crescent]

Same

[arctic mauve]

i makes me very depressed tbh

[stone crescent]

I know the feeling,I just got the game myself

[arctic mauve]

i put 50hrs into it i love the game i just wish i new how to fix this issue

i even tried to play it on my other pc and still stuck on the loading screen

[civic reef]

I'm using mornedhels in docker, and having nothing but issues now... seriously... it works stop trying to fix it!

[finite ibex]

So got this error trying to open a hosted co-op game. It's been doing this for DAYS now, had no issue previously. Turning Global Illumination to Low fixed it?

[faint ibex]

When this happens to me sometimes for some reason it just requieres an input, tru just spamming click. Also dont close the game from steam, try ending the process in the task manager that worked for me too when I could not get in and restarted from steam

[arctic mauve]

okay thankyou ill try that

[cerulean ravine]

I have a buddy whos game wont launch at all. he launches to game, gets the logo, and then to the map loading screen before the menu but it will never go to the menu. he tried updating graphic drivers and verifying the game files within steam, but still has no luck. anyone know of a fix?

[tame cove]

https://steamcommunity.com/app/3041230/discussions/0/837249163025614478/

[dense sparrow]

#│public-test-instructions

Do this

It fix it

[dense sparrow]

#│public-test-instructions do this

[dense sparrow]

Do this

#│public-test-instructions

[dense sparrow]

Try this instead

#│public-test-instructions

I posted it so many times cause I searched up and down for solutions and this solved it

Saving my character and my time

[hoary scroll]

I’m consistently able to host a co-op game and play for a little bit but then it inevitably crashes. Playing on steamdeck. First time after the latest update was a bit longer (maybe 5 minutes). Second time lasted about 1 minute.

[subtle thistle]

i also made a powershell script and TS guide if your looking for a singular issue
https://discord.com/channels/1260209458924224542/1495848830510436354

[tropic lava]

when I start the game and hit play the main menu freezes and I havent been able to play

[granite yew]

What worked for me if you are on Gportal server, instead of have invite code enabled, disable it and enable direct IP, logging with your server creds let me in... so if your using 3rd party I would try Direct IP..

[cerulean ravine]

Does anyone have an actual fix for someone that is stuck on the loading screen before the main menu besides a publix test version of the game?

[rich berry]

Trying to load into friends server and clicking connect. Screen goes to loading screen for 10-15 seconds then i am kicked back to the main menu. No error messages.

[sharp cypress]

I downloaded the steam tool for a dedicated server. Launched it once, but didn't really mess with it. Now, my normal game won't load. I get the loading screen, the tips are still cycling at the bottom, and I can hear the seagulls but it never appears to load. Is there a potential workaround other than deleting my game? I was able to launch it after kicking off the dedicated server (and played a different server than that one), but now I am stuck 🙁

[void crown]

I don't think it was the server tool. Multiple people are having the same experience. Myself included.

[sharp cypress]

Finally got all 4 of the crew on at the same time, and now I am sad

[void crown]

Add my name to the list, folks. Game stuck on a perpetual loading screen, before main menu comes up. No interaction possible, aside from terminating process.

[sharp cypress]

I am trying the steps Ser Copperbottom recommended (the beta public test download) - will report momentarily!

Success!

[hasty urchin]

Do you have to do anything different with a dedicated server?

[rich berry]

I just want to get back to building my port 😑

[oblique tendon]

Looks like I lost my cloud save completely. Is there no way to get it back? Game won't load at all if I have cloud save enabled. But without it I can create a new character.

[dense sparrow]

Nope

[dense sparrow]

Try this #│public-test-instructions

You keep cloud sync and all your stuff

[oblique tendon]

Interesting. But would I need to just start a new game since my 40 hours is just gone it sseems.

[keen swan]

so im getting an infinite load screen now and cant play... please help

[dense sparrow]

absolutely not

[dense sparrow]

follow the #│public-test-instructions

you set up the publictest beta, it detects your corrupted files, deletes them, then you go back to live version and whala - like nothing ever happened

[dense sparrow]

if you deleted your saveprofile folder without a backup, then yeah its gone

OR more likely in your recycle bin

[frozen briar]

This is going to sound crazy, but we are able to login now after restarting out Nitrado server a second time. We fully shut it down waited a few minutes and then turned it back on.

[spring silo]

Having issue while playing with a friend our missions are no longer shared and he's having issue with the Sacrfical Lamb quest. Shows iI completed it but still shows he has to do something at one of the ancient sites before going to the totem and offering the 23 items required.

[lime topaz]

Share the dxdiag report of your PC and describe where exactly in the game launch process does it crash (i.e. initial interactive screen, main menu, profile selection, loading into a world, etc.).

[granite ravine]

Welp I deleted my saved profiles to start new and I can get through the ship part and then when I'm in the island I crash as soon as I bring up the steam interface to invite my friend to my private server.

I'm just going to wait for them to do more updates I guess because I've tried everything. It's early access so as long as they keep working on it I won't feel too bad about it.

[gentle dagger]

Hello Everyone, Can someone help me, I keep on getting Fatal Error and Mostly Crashes every 5 mins in Game , I already watched in YT for some solutions but it always like that

[valid fable]

Played on 4/30/26, with no issues.
Tried to play on 5/01/26, stuck on loading screen.
I've tried:

• disabling cloud save: No
• verifying game files: No
• uninstall/reinstall: No
• starting as Admin: No
• restarting Steam: No
• restarting PC: No
  The only fix I've found is copying the %localappdata% R5 directory to desktop (safe place), deleting the %localappdata% R5 directory, turning off cloud save, then starting the game.
• new character and world creation required
• obviously no sign of previous start(s) or previous world(s)
  Whenever I try to use cloud save, even on the brand new character and world creation, I'm stuck on the loading screen. Then I go back, delete the same R5 directory, create new character, new world, and the game starts normally but only if cloud save is disabled

Obviously, this new character and world is isolated from any prior saves or characters. If I can recover the R5 directory I copied to the desktop, I don't see a way to merge the two different saves (original R5 or the new, temp(?) character) so, perhaps a server IS the best option. Once they figure this out, a temporary server character could be merged with recovered save. Hrmmm, I think.

[drifting prism]

Your world is corrupted, you are just kindca hosed.

I lost one world already, I started manually taking backups when I logout \

[pulsar harness]

Стало выскакивать окно когда загружается игра - обнаружено зависание приложения. Это происходит когда создаёшь сервер, идет загрузка и в момент когда вроде должна запуститься игра, появляется музыка, но экран загрузки продолжает висеть и через некоторое время появляется окно, что обнаружено зависание приложения!

[covert wren]

How do I fix game not loading I can't even get to the main screen

[valid fable]

Ok, thanks. Early access tax, I guess.

[dense sparrow]

Did yall do this????

#│public-test-instructions

@covert wren @valid fable @granite ravine

[steel jolt]

Guys, my game is using 100% of my processor and 1% of my video card. Should I be worried? LOL

[weak nexus]

Hello everyone!

I have been testing Windrose on my friends computer while i was staying with him and now got back home and just purchased the game. Is there a way for me to get all the work i did on my friends PC to just continue on my PC ?

[pale gull]

Need help - server was having trouble letting my one friend connect, now it isnt letting ANYONE connect after a restart - the server is saying online. its with indifferent broccoli. i also asked them of course

[valid fable]

Nah, I'm just gonna restart, run local only - for now. Sure, I had about 30 hrs into a prior save but so be it. Early access ain't gonna be perfect. Game is too good to give up on, at least for me. Just gonna settle in, correct some early errors I made, and get back to it.

[willow raptor]

Hi, for some reason the first npc wont come ? i tried everything ive been reading

is somebody having the same issue

[winter hamlet]

but haven't they solved the infinite access problem yet?

[thorny idol]

Still no update for players with corrupted savegame? Loading screen to the main menu still won't finish. I wanna play my game. 😄

[covert wren]

Same here this is something that needs to be fixed before anything else

It sucks when u pay hard earned money for game and even a server for the game and can't play it expashaly when ur a streamer

[flat dew]

Hello, I completed the quest to obtain the boar whistle but my inventory was full. I didn't get the item and it's not around the statue. Can someone helpme? What can I do? thank

[snow tendon]

it's probably gone however if u really want it just clear the location prepare 20 meat then make quickly a new character, pick the oils and there u have it all thats left is just to put it in the chest (dont delete this character tho until they fix inifty loading screen :C )

[rugged hearth]

i cant select a world i try this in the biging i was able to enter one wolrd only now i cant enter any world can anyone help pls ?

[proven osprey]

anyone know how to fix the game constantly taking me back to the main menu when i try to log into my world?

[dense sparrow]

aite, the public test allows you to restore your full saves but you do you i guess

[timid pawn]

hi, game crash and now cant launch it (infinite loading after unreal logo) .. i deleted r5 folder , nothing change. if anyone have a solution.. (happens last night)

[limber falcon]

Hi! What setting to i need to increase to see lost loot on the sea from afar? (its not view distance.

[covert wren]

i removed my old save moved it to desktop game started working but had to create new game then the server i rent restarted and now stuck on infinite load screen again and game wont load to main screen

i guess i waisted my money on this game its ive boghten like 4 copys for friends pluss min then now i ccant play it

[astral kettle]

Hi, I have a problem. As soon as I join our Nitrado server, the game crashes. It's been happening since the last update. Is anyone else experiencing this?

[dry tiger]

I'm either stuck on the loading screen and when i come out of the loading screen i go where used to be the main menu but all the buttons are gone😆 😫

[dry tiger]

Thats sounds like what i been through to 😅

[covert wren]

i cant even load to the main screen

just lost myoriganal that i had 137 hrs of play time on then its now doing the same with my new lvl 2 person

[winter hamlet]

Guys, I'm fed up. I bought the game 2 days ago and only played it for a few hours, and now it won't even let me log in. I've been waiting for over 24 hours for them to fix the problem. I understand it's new, but did I spend money on this?

[rugged hearth]

i make a back up copy for worlds and players but when i restore it to the game file only the wolrd come back and i cant get my character back can anyone help pls

[winter hamlet]

Did the developers at least deign to provide some clarification, or an update on what they're doing?

[hollow hull]

huh.. how long we have to wait u fix loading problems.. soon I really hope

[sharp plinth]

Hi guys I am completely new in to the game, I’ve tried to install a dedicated server to play co-up with a friend of mine, seems not to work because it keeps bringing me back to load screen. Am I doing something wrong?

[covert wren]

right now it seames like they dont care as long as there making there money

some one need to get on and fix the problem

[hollow hull]

have u ever buy a car without motor.. feel like that now

[rugged hearth]

Close steam back up then Go to appdata then r5 then rename the save-profile to 1 then try to play the game

[winter hamlet]

I hope they have the decency to release some information today, otherwise, in addition to a refund, I'll leave a negative review for the game in the hopes that other players will read it and avoid purchasing the game. I'm starting to feel scammed, and I don't like it.

[hollow hull]

my game not start at all.. there is no saving anything

long loading and only quit button

[covert wren]

my game wont even load to main menu

[rugged hearth]

Do the same thing

Will work

[hollow hull]

network keeps 0%

[solar oxide]

Doesn't work at all btw

[covert wren]

im beginging to feel the same way

[winter hamlet]

It's not true, I see people who can play

[rancid oak]

Anyone else having rare and random freezes that end in a log-out?

[hollow hull]

steam will not refund.. steam shows playtime several hour and all is just trying load game

[rancid oak]

Tried disabling steam overlay/cloud save yet?

[naive jungle]

so i'm having a problem with the game. it is stuck on a loading screen and won't go to the main menu to select a character or anything..

[rancid oak]

Tried disabling steam overlay/cloud save yet?

[hollow hull]

yep, not helping

[solar oxide]

You and hundreds of others mate

[covert wren]

i have been tryig every thing i camn find for the last 4 hrs almost now

[rancid oak]

reinstalled?

[naive jungle]

i haven't done cloud save. i tried the steam overlay and reinstalled

[hollow hull]

not helping

[solar oxide]

Early Access is not an automatic shield from all issues. You still need to address issues especially ones that prevent players from accessing your game.

[covert wren]

tried 3 times even tryed difrent ssd

[rancid oak]

just disable it
might be it

[hollow hull]

not helping .. game not go net

[gilded path]

I never said it was a shield, but rather people need to keep in mind that the game JUST hit early access and like most if not all early access games, its only been out barely a few weeks. Things are going to be bumpy and turbulent. Not to mention that a lot of other players are not having the same issues so it isn't necessarily the ENTIRE game for EVERYONE is this way. Just something I wanted to have kept in mind for everyone

[winter hamlet]

I understand this argument, but I only accept it when it's a bug, this is a serious structural problem. Not to mention the fact that none of us are playing for free anyway.

[covert wren]

when i got off the game at like 1 this after noon it was working fine and now i try to olad it up and all it dose is sit on the load screen and thats it

[hollow hull]

yep.. I will wait even year but i hope they really work with this..

[rancid oak]

Is there anything under Users[YourUsername]\AppData\Local\R5\Saved
if so, delete it

[solar oxide]

This does not work

[frail basin]

There are hundreds of people that don't have a problem. the point is to find out why some can connect while others can't. Constructive Help would help to pin point why there are problems and what they are. Like computer set up, specs and so on.

[covert wren]

nothing sesams to work or if it dose its only tem fix then it starte all over again

[dry tiger]

Yes , i tried. doesn't resolve it ..

[rancid oak]

Windows has some installs going nuts while others don't
Good tip and good luck there...

[rancid oak]

What if you let it load?

[sharp totem]

So is a hot fix being planned to fix thee infinite loading screen issue?

[hollow hull]

wow.. that helps.. that u very much.. yippee.. how this now works ok!!

[covert wren]

i sat there and let it load for over 20 minits and nothing

[rancid oak]

try again but in proper englisch pls

[hollow hull]

is that not english.. what.. i dont understand now

[haughty nimbus]

please help me

[dry tiger]

Than i eventually i go to the main menu but all the buttons are gone... so i still can't play.. funny and frustrated at the same time😂

[simple verge]

Ye i was playing in the morning, then it kicked me and now loading screen

[rancid oak]

Is there anything under Users[YourUsername]\AppData\Local\R5\Saved?
if so, delete it

[rancid oak]

sorry for the confusion
does it work now?

[simple verge]

it doenst matter at all...
I can connect via IP port, but cannot viai nvite code.
Then later i couldnt connect at all.
This is 100% issue on their backend, and probably not that hard

specs don't matter for netcode

[haughty nimbus]

will i cause to my world lost the saves?

I stuck at loading screen after I restall the game

I have played 100 hours in it with my fds \

[hollow hull]

yep.. in second it loads .. works ..

[rancid oak]

this will delete your character if you have one
make a backup if so

[haughty nimbus]

how to do it

and how to back up my world

[rancid oak]

copy the Saved or Worlds folder somewhere else

[haughty nimbus]

when i first down the game

this happaned and i did the rest r5 things

it worked but i lost my very first world

so i afraid if i do the same r5 things again I will lost the whole world again which is very frystating

[lament mist]

good morning has anyone had a problem with it saying online server N/A

[rancid oak]

just copy your Worlds/[world] folder to somewhere else
that backups your world

[naive jungle]

so what am i deleting in R5 exactly?

[solar oxide]

The problem comes when you paste the saved filed back in, it breaks again Ali

[agile raptor]

I have a dedicated server problem (I self host).
I had to uninstall everything, but kept a save of my world.
When I try to use it, it generates a new seed everytime erasing the parameters of "ServerDescription.json" Any ideas ? I tried few reddit solution but couldn t...

[haughty nimbus]

yup \

[agile raptor]

i don't know if we have the same problem LeChodeyCho

[rancid oak]

Oh?
Huh, that sucks

[agile raptor]

and good morning/day pirates 🙂

[rancid oak]

your \Saved folder
this will delete all your progress so make a backup
not sure if pasting those file back in will cause the same problem but... you can try

[naive jungle]

thanks

[haughty nimbus]

It will

[rancid oak]

morning to you good sir

[haughty nimbus]

I tried before …

[rancid oak]

sh*t
at least gaming is now possible

have you tried searching for corrupt files?

[haughty nimbus]

No reason for gaming again after I spent 150 hour in the worlds with my fds

Also their 150 hours too

Are there any official tech support here

[rancid oak]

there anything in the cloud?

[naive jungle]

Thank you for the help everyone. the game is working again now. i do not mind starting over

[solar oxide]

https://steamcommunity.com/app/3041230/discussions/0/837249163025614478

[solar oxide]

West go to their support chat on their website and submit a ticket. It's pointless trying to work it out here

[limber falcon]

Hi! What setting to i need to increase to see lost loot on the sea from afar? (its not view distance.

[foggy chasm]

the interactive map is pretty good for thaty

[limber falcon]

interactive map? whats that

[dry tiger]

Doesn't work for me ... i don't have a map with my deleted character.

[wet minnow]

Anyone getting weird CPU temp Spikes? I just put a brand new Ryzen 9 9950x and water cooler in and opening the game it spiked to 100% usage with 90C?

[fluid crystal]

This might sound strange and make no sense at all but after spending hours trying to fix the endless loading screen, I connected to a friend’s radmin (hamachi) and everything worked perfectly (cloud disabled)

[sleek cedar]

Hey, is there a way to extend the render options for lights within windrose?
specifically i have lights on a bridge i can see if i'm close by but if i go to the other side of my base the lights are gone ( i was wondering if i could put my view distance to utlra + somewhere in order to see the lights)

[late ginkgo]

hey guys, so i got a problem.. i get stuck in the infinite loading screen.. i already deleted folders, the game itself, deactivated the cloud thing but its still not working.. any advises?

[arctic palm]

I need some help, whenever I launch my game I get past the Unreal Engine logo and then get stuck on an infinite loading screen. I turned off Cloud Saving, reinstalled the game, updated my GPU drivers and restarted my pc and nothing seems to be working.

[dusky crow]

Just had my game steam update and screw up my steam save and now I cant get to my level 9 char. Gear and everything.

I really want to continue and play but if this is going to be a issue I am going to have to wait till then cause I play multiple computers since I travel and play at home

I will be up for a little while longer but if cant contact me at me and I'll reply when I get up this evening would like to get this fixed pronto.

[ivory kestrel]

Have you deleted a character in the past?

[arctic palm]

I have yes

[ivory kestrel]

There is several posts about how to find those and get rid of them. What is happening, is regardless how many times you reinstall, the cloud save is restoring the bad characters to your game, thus putting you back exactly where you started.

Go to this channel: https://discord.com/channels/1260209458924224542/1493364524705775657 and make a thread, so people can give you give advice without having to figure out the replies here.

[teal stirrup]

Anyone know how to fix infintite loadingscreen throwing back to main manu

[ivory kestrel]

@karu samething, do you have any deleted characters prior to the update?

[teal stirrup]

no

[ivory kestrel]

Then I would do the same thing, make a thread in the support channel, so people can help you in a thread conversation.

[quiet silo]

Has anyone been able to get the game to work with CachyOS with NVIDIA? I have tried everything.

I keep getting the fatal error on launch.

[night obsidian]

Is there a way to change the Controller Button Helps/labels to PlayStation naming instead of XBox?

[fallow swan]

Guys, is the EU region available for playing now?

[dusky crow]

I dont have time for not tech support ideas guess I just get screwed on my save 🙃 I dont need to have twenty people tell me the ten things I have done already. I will try this again but if I lose another save im done till get this crap fixed. Never have a problem with 7 days, valhiem or any other games like this so please fix this crap 💩

[woeful helm]

Server not letting people connect kickicking back to meny, but people already on can play fine as long as they stay on the server

[broken canopy]

i play with my mate yasterday for 14 hours and now today he cant join my server Plz help we dont wanna lose all progress

[iron ridge]

Need more information if you are looking for help.

[iron ridge]

Common issue and despite what some say devs are working on fixes. One person said the Exp branch has a fix that worked for them so there is that. In the mean time head into #1493364524705775657 to look for some help with this.

[broken canopy]

he gets to loading screen then after some time it stops loading and the gets a Error that says Application Hang Detected and closes down the game

[ivory kestrel]

It sounds to me, the problem is even though you are following the steps, each time steam cloud syncs its is putting the bad data back.

[prime vector]

hi guys, when my friends joins me and when he loads in and starts playing his pc crashes does anyone know what the problem might be ?

[wide spindle]

Guys i Notice when u build huge base the Fps goes down and down and down like from 140 to 50 is there a fix to that?

[iron ridge]

That would depend on many unknowns. If the whole PC goes down likely a hardware issue. Just the game crashing could be different things. Kicked out the server could be internet.

[iron ridge]

Do not build so large. Game is 1st month Early Access, optimization is not fully there. That happens with any game where you can build HOWEVER you do not notice it as much when devs have time to improve on optimization of the game.

[pastel quail]

Anyone knows a fix for that horrible performance on 3060ti?

[dense ember]

So, since the last update the game is 15-20min in the loading screen and then sends my to a screen with only a quit button. I tried restarting the pc, verifying the files and reinstalling... Same stuff...

On the laptop it's working... Guess I stick to the worse performance for the weekend

[undone drum]

Hey - we are running a dedicated server that seems to keep corrupting the world files - is there anything we can do to make this less common? 🙁
it seems there's just a chance it happens when a player joins
The server logs go crazy with like an infinite documents logging when it happens and then no one else can join no one can join until a restart, then after a restart sometimes it's just broken 🙁

[broken canopy]

does any1 know where the new Force Relay Connection is i cant find it anywhere in the settings

[undone drum]

it's under the password box when joining a dedicated server

[iron ridge]

Turn off Steam Cloud. Then move the save manually between PC and enjoy. Should work.

[iron ridge]

By chance people trying to join with Mods? This a public server or friends?
Was talking to someone yesterday with an issue did not know buddy was running a Stack Mod.

[dense ember]

No idea how to do that to be honest

[undone drum]

it's friends, private server only - I don't think anyone has mods

[iron ridge]

Transfer save is not hard look for the Dedicated server guide for help. #1298583059402063926 so you know what files need to be moved. Disable Cloud through Steam settings.

[iron ridge]

Try verifying that and maybe rollback to a backup. Lock server for just you and test then have friends join one at a time. See if it repeats and with who. All sorts of people having this issue. Someone said Experimental has a fix for some things that have worked for them. #1493364524705775657 has threads with people helping each other could help you.

[undone drum]

yeah a rollback has fixed it before and I'm probably going to have to again 🙁
when the world doesn't corrupt and people stop being able to join we can't figure out apattern - we've had people join one at a time in different orders with no one player or combination being a problem. also not the number of players being a problem 🙁

[iron ridge]

Okay you sound like a seasoned server owner so that is helping you. Just a player like you so best I do is connect people to information. FYI there are server managers found in #1491867519395299508 but you need a role from id:customize to get in there.

[undone drum]

hey no worries, thanks for trying 😅

[iron ridge]

I do not know if Steam Clouds saves when you go into MP but maybe have everyone turn off the cloud till they fix that issue.

[undone drum]

my current plan is to recreate the whole thing from scratch and copy in the bear minimum for the known working world and hope that helps 😅

[iron ridge]

Always nice to meet people with patience and understanding. I know it can be aggervating to buy something you can not enjoy. Been down that road, got depressed as I have all my dead games segregated 30 of them EA abandonware. ROFL

Oh you really know your way around PCs. ROFL.

[undone drum]

haha the game we play most together in this group is star citizen - we are used to things not working 🤣

[iron ridge]

Check out the Mod channel might be some stuff there to help you. It is more than game mods.

[vestal hollow]

game not loading for lots of people, this is a server sided problem. stuck on loading screen for hours. steam discussion is filled with the same questions

[iron ridge]

Can I DM you? Would like to ask about SC but no here would be rue.

rude

[undone drum]

go for it 🙂

[iron ridge]

No not so much a server side issue. Head to #1493364524705775657 and read some threads. Steam is the worse place to get information.

[vestal hollow]

still not working. this is mentioned too in the discussions

[meager sun]

yo since the new update my game has been lagging a bit, anyone else?

[vestal hollow]

only yesterday a bit, with a 5090 9950x3d, today totally no game XD

[iron ridge]

Guys just trying to connect people to information. Best I can do just aplayer like you. Except I went to id:customize for my role and access to more channels.
So look around #1493364524705775657 read some and hopefully learn how to fix or how fast a fix is coming from Devs. They are active around here but also busy working on the fixes.

[iron ridge]

Verify game files. If you have 2 screens look at the Taskmanager while you are in game see if there is something that does not look right.
Been all through #1493348541177794601 and #1493364524705775657 this morning and that is not a popular complaint.

[viscid flame]

I have two questions regarding server management. 1. I'm on a Nitrado 8 slot server with two ram upgrades, but it still hitches at sea. Is the trick to get more slots (is that a CPU upgrade under the hood that would help?)
2. Disabling shared quests. Does it work well? I've heard that it was bugged and didn't work.

[sterile hare]

does anyone have experiences with hdr? not sure if i should activate it or keep it off since hdr is already on in my system

[bleak hare]

Game dont load anymore...my 50 hours Charakter can load in Main Menu. when i delete the File and its a new char, it loads...
try every fix in the Website, Steam and here in DC...dont work

[glacial hatch]

Did you ever figure this out? I'm trying to build my own docker image, and SteamCMD keeps throwing this when I try to install

[glacial hatch]

It makes things prettier, but can put extra strain on your CPU and GPU. I'd vote on if your machine can handle it and your monitor supports it

[sterile hare]

ive kept it on and it looks quite good actually ingame. So i guess it was intented setup from developers.

[edgy abyss]

is there a fix for this yet ?? game was working fine yesterday for me but now there an issue and i've try everything i've seen online

[round lichen]

Hi yall I know you're in a conversation but i have a big problem. Im consistantly getting the "UE-R5 Game has crashed and will close / Fatal error!" crash message every 10 to 20 minutes or so and now I was fighting 3 level 15 warship frigates at once and nearly had them but the game crashed and now the progress for that is 0, I can live with it that the game crashes sometimes but it is getting very very VERY annoying and certain quests are now Impossible because high level ship combat takes so long that the game crashes before I can finish the fight. Is there any way to resolve this or am I stuck with it crashing all the time?

[fallow canyon]

I am re-installing the game to see if it fixes my issue. The game isn't recognizing any world changes I do. Whenever I delete a world, it'll be back in my list on next restart, and if i add a world file to my local data folder, it doesn't appear. Is there any way to fix this?

[minor rune]

i done some steps from #│public-test-instructions nothing is restored unless if im doing something wrong

[mild sail]

Hello everyone, I have a problem. I started the game yesterday, everything was fine, but today I can't launch it. It just gets stuck on the loading screen. I uninstalled and reinstalled the game, but nothing works. Am I the only one having this problem ?

[foggy kiln]

For me the issue was the CPU, it doesn't support AVX, so I went on to e-bay to get a 2nd hand board and chip to do the job. The instance wasn't loading at all.

[pliant shadow]

same problem here

[valid fable]

Hrmmm, interesting. I don’t know anything about the test server. Would you mind explaining how that works?

[glacial hatch]

I think it was a temporary issue on Steam’s end. I ran the exact same command an hour later and it updated fine.

[dense sparrow]

ATTENTION TO ANYONE STUCK IN THE INFINITE LOADING SCREEN BUG

Do this #│public-test-instructions

Fixes your save and everything

Atleast it did for me

[dense sparrow]

When you load the beta public test it scans your files and finds the corrupted data

Then offers to delete it

Once you do that you’re pretty much good to swap back after some testing with singleplayer

Saved all my progress and my world and my characters

[valid fable]

Excellent. I have a backup of the save folder before I started tinkering so I’ll take a run at that. Thanks.

[hearty seal]

anyone having issues joining their hosted server ?

i click on play choose host a sever choose my sever click confirm it loads for a few seconds then kicks me back to the main menu

[tiny coral]

Same but mine keeps stuck on loading

[sweet crypt]

Infinite loading loop, caused by creating a new character. Deleting the old character exiting the game and reopening it.

[granite imp]

So what I'm reading is the new patch is destroying peoples ability to host?

[undone drum]

The server I host has been up and down like a yo-yo since the patch dropped, sometimes restarting works, sometimes I have to roll back the world.
I've taken it down for now as it's eating my life 🤣

[granite imp]

Early access shenanigans

[bleak hare]

so what is the solution for the endless loadscreen?

[low solar]

Has anyone seen similar lockouts to this menu loop when doing dedicated hosting?

[indigo marten]

I'm getting the menu loop with in game hosting

[merry timber]

someone manage to fix fatal errors ?

[indigo marten]

This is happening to me too

[dusk musk]

Huhu 🙂
der Rolle nach, bis du aus Deutschland - daher versuch ich es mal auf Deutsch 😄

Mein Freund hatte auch das Problem, er hat folgendes gemacht:
SteamCloud deaktivieren
Drücken Sie Windows-Taste + R, geben Sie %localappdata%\R5\Saved\SaveProfiles\ ein und löschen Sie den Inhalt des RocksDB-Ordners, nicht aber den Ordner selbst.
Dort findet man auch einen BackUp Ordner. Von dort suchst dir einen Savestand raus, wo das Spiel sicher noch geladen hat (also am besten dort, wo du zuletzt erfolgreich spielen konntest (verlorene Seeschlachten ausgeschlossen xD).
Die Dateien in den SaveOrdner reinkopieren und ohne SteamCloud starten 🙂
Falls du Fragen hast, schreib mich gern direkt an 🙂

[sweet crypt]

Was hoping the devs would fix

[pallid isle]

Is there a solution for beeing stuck in the loading screen when starting the game ?
Game files are fine, i dont actualy want to delet my charackter and safe files so... solutions ?

[trim ore]

so what I found help with trying to loading a save is switching off of DLSS

[granite imp]

So I studied into it. And oh my god it is so complicated to fix it. So generally our worlds are in danger of not being coop at any given point.

[hexed musk]

i apologize if this has already been addressed, but i am getting an issue where i can load my world offline but not in hosting. is there anything i can do to solve this?

[twin barn]

How do I load a backup save? I've been stuck in Tortuga (a bug specific to Tortuga for me) for at least three days. Loading screens related to fast travel or reconnecting tend to freeze the display. The game loads completely (sounds and ambient noise), but the screen remains completely frozen on the loading screen. The tooltips don't change. I tried creating a new character and then overwriting it with my save, but that didn't work. Does anyone know?

[vestal hollow]

can the loading issue get acknowledged? lol

[twin barn]

According to user testimonies, the problems related to loading in all its forms stem from their save system.

[iron bear]

Same here, any fix?

[inner hearth]

Was anyone able to find a fix to the infinite loading screen? I have tried pretty much everything and idk what to do

[manic herald]

When I try to join my hosted lobby it just returns me to the main menu after about 20 sec of loading, started today

[dense sparrow]

This

#│public-test-instructions saved everything doing this

[hexed musk]

exactly same here. i believe we are still awaiting an answer

[iron bear]

I just selected the SEA server and it works xD

[half kestrel]

Same Problem and i cant join any Online World

[balmy sundial]

anyone else having issue using NA connection? it throws me out of loading screen multiple times

[hexed musk]

yes a lot of us are.

[valid orchid]

yes same issue here

NA not working

[hexed musk]

i just came to that conclusioin though, that its only NA/EU

[uncut vortex]

Yes, same issue

[hexed musk]

CIS worked and apparently so did SEA for someone else

[balmy sundial]

roger that, i thought it was my vpn at first and i turned it off and still does it

third try let me in

[granite imp]

Everyone try this. It has something to do with the NA servers

[hexed musk]

ive tried 8 times and i cant but CIS got in first try

[balmy sundial]

i usually connect after multpile tries

[uncut vortex]

Got into SEA server first try.

[tall blaze]

Is the EU & NA sever down?

[half kestrel]

SEA, CIS and EU/NA dosnt work -.- Tried alls 3 Methodes -.-

[tall blaze]

I finally got in, I am wondering if they are running out of server space.

[fading basalt]

hello

im having an issue with the na and eu servers not being avablie

this is causing me not be be able to connect to any windrose online servers

ahhhh

i see there may be a issue atm

Jaxompharys [UHMZ], — 2:12 PM
Is the EU & NA sever down?

[grim helm]

yea i click to play game the only I'm getting it a loading screen and that's it

[fading basalt]

I am getting a not connect

[valid orchid]

I'm in CIS server, 1st try

[fading basalt]

eu and na server not avalable

[valid fable]

Ok, if you follow the directions to the https://discord.com/channels/1260209458924224542/1499411730131062975, Steam will download a small update. Before all the drama, and before I started trying to troubleshoot the loading screen issues, I backed up my %localappdata% R5 folder (where all your progress is saved) to my desktop.

After trying various fixes, deletes, and restarts (nothing worked), I deleted the new %localappdata% R5 folder (the one newly created after I started tinkering), and copied my original backup %localappdata% R5 folder back into the game.

I then started the game (now using the Public Test Server build) and was greeted with this screen:

Sure enough, it checked my save file integrity and found a corrupted file. I clicked "confirm," a few seconds later I'm back in game with my original save in place.

I misunderstood what "public test server" meant. I thought I had to load into a public server of some kind. Nope. It just means you're playing a slightly different version of the game locally. I hope this helps. Good luck.

[slender dove]

What connection service do I use if I'm in the u.s

[magic coyote]

A lot of people not able to join servers rn?

[tight ledge]

so i recently edited with my host settings for my world and now i cannot get in unless its solo

[hallow beacon]

yeah, the NA servers are down if you wanna host

[tight ledge]

oh okay so solo for now

any idea when they will be back up?

[hexed mortar]

all the connectivity servers seem to be down - EU & NA outright says its not available, the others say available but I can't connec to either

[tight ledge]

my issue, it says available but brings me back after loading screen

[hexed mortar]

yep, same issue here.

[vague cliff]

Man I joined to look for a fix and of course it's down the day friend buys the game

Welp

[hexed mortar]

Does anyone know if the Devs are aware?

[twilit basalt]

Hi, I've been stuck on the loading screen for 30 minutes now. i have tried everything that i know, still stuck. can anyone help me?

[dense sparrow]

EVERYONE WITH INFINITE LOADING SCREEN ISSUE

DO THIS

#│public-test-instructions

Idk how many times I need to say it

Do this to a T and it will fix your problems and save your saves

And will cure all your issues

And give you 1 million dollars

Ok those last 2 are a joke

But legit do the public test instructions

[empty whale]

Can I get 3 million?

[sullen cedar]

A friend of mine seems to be suddenly unable to stay in the game, gets instantly taken back to main menu when trying to host his world. As it doesnt sound infinite i didnt do the public test instructions haha

[ivory oriole]

the game crash as I was loading my world. This is a first

[tiny coral]

Change your video settings to 2X upscaler mode instead of 4X. Then it will work

[ivory oriole]

Just lowered all my settings including turning off frame gen to make it work

[stark radish]

hello, I keep getting brought back to the main menu when I try loading my world to host

[tight ledge]

na servers are down apparently you need to do solo