🚧│tech-support

[somber flame]

Okay can you elaborate this a little bit further for me please? So I'm gonna disable sync then delete the SaveProfiles file. Then I'll re enable sync and let it do its thing and get that folder back. Then what? What's the char data? My steam ID folder?

[fleet bridge]

Is there some way to move the saved world from the PC and host it on a dedicated server?

[scenic vapor]

Bruh what is the best way to fix me not being able to join any multiplayer

i rented a server and i still cant join

[hallow jacinth]

checked your firewall settings to allow it through?

[somber flame]

Hello I have about 45hrs of gametime on Windrose I progressed a lot in the game and I only play at internet cafes where once I'm done playing for a day, everything gets deleted and the PC restarts back into its default settings where all my accounts are signed out and so forth I hope you get the idea. I tried launching Windrose now and I couldn't load into the main menu. I searched a lot and on the official website it said I have to navigate to appdata and delete the folder "SaveProfiles" and disable cloud sync on steam which I did. Now the game loads and I've completely lost my level 8 character. How do I retrieve my save?

[dusk spear]

I am hosting and friends can join, except one friend where all "Connection Services" are just N/A. There is no code and we spent 5 hours with no avail. Is it a problem between him and the game server? How to fix T_T he is so sad and we are stuck waiting for him and don't want to progress without him.

[grave crown]

Hi just wondering if anyone can help please. My son and I played the demo and loved it we had an issue where very often he was unable to join my hosted game for us to play cooperatively. Everytime he tried to join it kept kicking him to the home screen. We tried resetting windows defender firewall and when the popup comes on screen allowing the connections. We tried uninstalling and reinstalling the gme. Even tried turning the firewall off completely and it still didn't work. It would go on like this for ages and then all of a sudden would work. Anyway we completed the demo after these frustrations. We bought the game yesterday and were hoping that this would not be an issue the first time he loaded into my hosted game was fine no issues. We stopped playing and went for dinner when we came back he was unable to join and was just getting kicked back to the main menu. Does anyone know how to fix this issue? We really want to play together.

[oblique kayak]

hey guys where can i pull my client logs from? its for a bug report

[rotund tiger]

i cant conect the host serves.
my game just close
Any help?

[gritty nacelle]

C:\Users\user\AppData\Local\R5\Saved\Logs

[wide glade]

do you have mods, plug ins or mismatch versions?

[rotund tiger]

no

[wide glade]

verified integrity of the files?

[rotund tiger]

yes

[oblique kayak]

thanks im guessing the top file named r5 would be latest session log?

[rotund tiger]

I'm trying to host a co-op world with my partner, and I get kicked out to the lobby the moment she tries to join in

[gritty nacelle]

Yes

[wide glade]

have them do these things. if they have any mods it will brick it for both of you.

[oblique kayak]

appreciate you thanks 🙂

[rotund tiger]

same when i try to join in

[gritty nacelle]

So only one of you can play on a local host server?

[rotund tiger]

we dont have mod

[sand spruce]

Hello!

I’m experiencing an issue with the game on Steam Deck.

In offline mode, everything works perfectly: the game loads and saves without any problems. However, I’m having issues with online play:

I can’t connect to my own created world.

I also can’t join my friend’s world.

Instead of connecting, I get stuck in an infinite loading screen, and then the game crashes back to the main menu.

I’ve already tried the following troubleshooting steps:

opened ports 7777 and 7778 on my router;

checked and adjusted my NAT type;

updated all drivers on my device;

disabled the firewall;

updated Proton to the latest version.

Despite these efforts, the problem persists. Could you please help me identify what might be causing this issue and suggest further steps to resolve it?

Thank you in advance!

[wide glade]

try connecting via IP instead of a world code, see if that changes anything.

[violet arch]

Question:
I am on Nitrado. And I have noticed that sea loot doesn't spawn almost at all. Sometimes they randomly appear just next to the ship (within couple of meters) but can't see any in the distance. Unlike in single player. Anyone else facing this issue?

[rotund tiger]

where i can find the server IP?

[somber flame]

Hello I have about 45hrs of gametime on Windrose I progressed a lot in the game and I only play at internet cafes where once I'm done playing for a day, everything gets deleted and the PC restarts back into its default settings where all my accounts are signed out and so forth I hope you get the idea. I tried launching Windrose now and I couldn't load into the main menu. I searched a lot and on the official website it said I have to navigate to appdata and delete the folder "SaveProfiles" and disable cloud sync on steam which I did. Now the game loads and I've completely lost my level 8 character. How do I retrieve my save?

[wide glade]

Someone else will have to answer that

[wide glade]

saves are on the computer, not in the cloud. you lost your character when the computer resets itself.

[gritty nacelle]

Will repley to you, likely didnt assume my question was for you. This a localy hosted server?

[rotund tiger]

yes

[somber flame]

So you're saying the 45hrs of playtime I had on that character was in 1 session

I sat down for 45hrs playing Windrose

[gritty nacelle]

Can you send the logs?

[rotund tiger]

how?

[gritty nacelle]

Open the files for the server and go to
R5\Saved\Logs
Will be the latest one there.

[wide glade]

All I know is, my character is tied to my computer. I cant use the same character on my laptop and my PC unless i copy the save files over. Maybe you got lucky and the appdata on that cafe computer didnt reset.

[somber flame]

Assuming that doesn't reset, now I can't get into the main menu when I open the game and I'm stuck on the loading screen. Any idea how to fix this?

[rotund tiger]

nope, no SAVED folder

[wide glade]

verify files, try reinstalling, clearing the appdata cache, the save files, etc

[somber flame]

I did 1 and 2, what is 3 and 4? idk how to do that I'm tech noob

[gritty nacelle]

There would be on for the server files so i dont know. Whats in ur r5 folder

[wise burrow]

Im unable to connect to my friends server. Been trying for a few days but with no success.
Tried: Disable Cloud -> Remove SavedProfiles -> Start game, create character, close game -> Enable Cloud -> Start and try to connect
Tried: checking the content of the "CURRENT" file in the folder deep in appdata so it matches MANIFEST.XXXXXX

Other people can join his server, and the game works flawlessly in single player.

Anything else I can try to get it to work?

[somber flame]

@idle geyserhello ive been trying to play this game for 4hrs now i cant load in. can you please ask someone to help me?

[rotund tiger]

no saves

[lime topaz]

Wrong directory.

[gritty nacelle]

Your hosting from your game then
C:\Users\user\AppData\Local\R5\Saved\Logs

[gritty nacelle]

Send me the top one plz

Assumeing you have attempted to join and get kicked in the last session

[primal root]

So I don't know if this is what is contributing to the issue, and I am going to dig into it more.

But it seems that the connection server has a hard time dealing with Carrier Grace NATs. Too tired to try and explain it here making Google a good tool.

But from my interpretation either:

1: Because the public ip I am tied to is technically shared with an unknown amount of people it is unable to reliable ping to my computer specifically

2: My computer is connecting to the p2p server with 1 IP and the server is trying to ping back but to the wrong ip.

Sorry if this is hard to understand the way I have tried to explain it, hopefully googling what CGNAT will make it make more sense.

Tldr for people looking for a quick fix. Find some way to have a public IP that you know only routes to your computer.

i.e. use a VPN or something like it.

[rotund tiger]

ok

[low mason]

I just moved my local save file to Nitrado. I connected to the server, my saved progress seems fine. However my map's fog of war is reset. i cannot see anything on the map except the spot i'm standing on, and the quest markers. i cannot fast travel anywhere because i cant see the fast travel bells.

just wondering if i messed up the file save when i transferred to nitrado? or missed some steps? @copper knoll

[gritty nacelle]

Possible, I havent seen the issue, Your best bet is to contact them they do mention to turn on binary setting when uploading files to them.

[low mason]

it's on binary when i did the transfer

thanks for replying!

[digital valve]

@rotund tiger any update?

[rotund tiger]

no

[hard wedge]

This is possible due to "wrong world". Your progress is tied to your character (which is stored locally on your pc).

[digital valve]

@rotund tiger

Press:

Win + R

Paste:

%LOCALAPPDATA%\R5\Saved\SaveProfiles

[hard wedge]

If you move the save file of your local world to a server, you need to edit the server file:

• ServerDescription.json in .\R5-folder, value of "WorldIslandId"
  to match the unique ID of your worlds folder name and "islandId" in WorldDescription

Otherwise the server will load another map

[smoky zenith]

does the game stutter for anyone when going in and out of a menu screen/inventory with DLSS on ?

[clever yew]

Happens even without for me. Most times it's okay, but about half the time it'll just lok my game up for 4-7 seconds and then go back to normal when opening OR closing crates/inventories/etc.

[smoky zenith]

strange, what ive noticed in particular is when using steam fps overlay to show FPS or FG FPS
DLSS turns off when in a menu/inventory screen and fps goes to around 72~ FPS
But when coming out of it - the FPS turns into FG FPS to around 120 FG

This transition takes around 1-3 seconds for me and gets extended the longer i play - eventually leading to a crash

[left tide]

Hi, do you know if we can solve connectivity problems while playing on GFN/Boosteroid?

Tried the connectivity issue guide, but the only backup I have is corrupted I guess

[somber flame]

anybody figure out the solution to not being able to load into the main menu cause of file corruption? ive been waiting 6hrs just to play

[clever yew]

I think it's a problem with a lot of memory leaking and horrible early optomization problems. We have a server through Nitrado, and 60% of the time i'm running at average 70 FPS, but in a lot of cases if I look in a random direction, or deal with anything involving shadow/light sources, or even smoke, it just tanks my game.

[smoky zenith]

what is ur system specs ?

[clever yew]

-Ryzen 5 5600X
-Radeon 6570XT Limited Series
-64 GB of DDR4 4000mhz

Most games I can play on high with no issues. I spent about 2 hours going through and changing every setting to find out which one is impacting perfomance the most and keep coming to no conclusion. There is about 6-8 FPS difference between everything on low and everything on epic. So I don't really think the settings themselves are the issue.

[smoky zenith]

RTX 4070
Ryzen 9 5900X
32 GB 3200
here

Same conclusion with the settings, only one I noticed was turn reflections from medium to high.
And for some reason FSR works without any issue compared to DLSS, minus the pixelated effect that FSR comes with

[mild current]

A record, or proxy?

[clever yew]

Yeah, we're both running mid-high end PC's and there is negligible difference. So it's pretty much just a poorly optimized experience to play in some situations, especially water combat logic. I really hope they do some really deep changes to fix up both the logic of multiplayer water combat/boarding and a lot of fixes to the way the game handles processing of physics and lighting/shadows/particales.

[grizzled osprey]

I played solo 9 glorious hours. Next day after the patch it wouldn't even load, and it corrupted something that kept all my steam games from loading. Tried everything. Dev guy tried to tell me my system must be "crumbling apart"... I had to reset my PC today, played FO76 no problem. I'm waiting for an announcement of another patch. AMD 7700. It's a great game so that just makes me more bitter.

I didn't get a screenshot, but when I checked my firewall there were about 6 random entries, no app name, just a string of characters with "Microsoft" in there, that had gained access through firewall. I suspect there was an issue just getting into their server? All my games show up with their names on the list.

[faint cave]

my friend cant connect to my server, and he has the sync issue

was the fix found yet?

[somber flame]

Can the devs post a step by step fix to game not loading into the main menu and all the other problems others are facing? Like c'mon I've been trying to play all morning and it's been 6hrs now.

[grizzled osprey]

https://playwindrose.com/faq/

[hard wedge]

You have posted zero information on your pc spec other than "I'm sitting in internet cafe". You stated that on those pcs, everything gets reset after your session.
You have posted zero information on what exactly you have tried from the extensive list of suggestions, most of which are pinned here in the discord.
How exactly shall a dev (who will not do 1:1 support anyways) be able to help you?

[somber flame]

I play on a high end pc my specs have nothing to do with it. Plus they've mentioned they're already aware of the problem on their website.

So this isn't a "just me" problem, it seems to be a widely known problem to the devs.

[somber flame]

yeah I was on that my whole character ended up getting deleted after i did the first step. so i turned steam cloud on again and now it wont load again

[jade scarab]

yes, you just need to get your friend to copy the world files and then upload them to the server

gportal has an amazingly smooth system to do that with

[crystal silo]

Im having a problem when trying to play the game. Infinite loading screen. How to solve this?

[dense elk]

anyone have idea how to fix loading screen stuck and crash when into host world?

[fallow storm]

start crashed world in single player move character and quit, next run multi

[silk dagger]

so my gpu is at 99% and i get random fps drops then my gpu is at like 70-80% and when it reaches 99% the fps drops again and that happens like every 10 sec someone has a fix for that? I have ryzen 7 3700x and 2070 Super with 32gb ram on 1440p

[dense elk]

ill done it already still same 🙁

[dense elk]

its working to you?

[fallow storm]

yes

[dense elk]

wdym start crash world in single player?

[idle geyser]

Hi, can you make a separate thread in game-support, add files from %localappdata%\R5\Saved to zip file and attach it to this new thread?

[fallow storm]

if world crash in multi player and cant host becouse back to menu, start this world in single player and move character and quit.

[subtle thistle]

yeah that is going to push that 2070 8gb card to the max at 1440p might have to dial back the settings to not have it drop frames and or even lock it to 60 fps

[copper crest]

Is anyone having stuttering or screen tearing in the game i have a good computer im assuming it's just early access performance

[subtle thistle]

as far as what fps your trying to achieve and with what specs?

[dense elk]

cannot also

[copper crest]

I have a GeForce RTX 5060 dual 8gb and 16 gigs of ram and an ultra 7 process

[subtle thistle]

oh a 265K

also if your at 1440p thats going to push that hardware as well

[noble rampart]

Well optimization just sucks🤷‍♂️

Having hugr fps drops on 3080

100 fps to 20 and it never fixes itself

Ue5 slop after all

[subtle thistle]

it is still in early release and yes a UE engine are prone for.....performance lol

[noble rampart]

Wish i could refund man but its too late sadly

[subtle thistle]

you get it through epic?

[copper crest]

Yeah thanks for the support and cant wait till we get some good patches for all the performance issues

[noble rampart]

Steam

Spent 2 hours to fix the game

Fps always drops in 10 minutes

Not about my pc

Already checked heat etc

[subtle thistle]

believe me im struggling with top line hardware to tweak it lol

[noble rampart]

They should stop relasing games too early🤦

[subtle thistle]

what ya got i build them for a living perhaps i can help

[noble rampart]

Let me check my cpu

As gou 3080

12 gb

7950x is the cpu

And 32 gb ram

[subtle thistle]

oh do have the new chipset update for your cpu by any chance?

[noble rampart]

Nah dont think so i dont know much about thay stuff but i never had any problems with other games

[subtle thistle]

also always good to give windows the good old check if it corrupt as well.....its windows

[subtle thistle]

yeah i hear ya thats the bad part of new games when all the cool features are in a new game but runs like poo on old hardware lol

[desert stratus]

hi i need some help guys

i cant play with Friends

[subtle thistle]

easy way to update almost everything on your windows
right click windo logo and open terminal as admin
then type
winget upgrade --all
that will fetch almost every program on your system that needs a update

[subtle thistle]

you or your friend have a blocked port and cant connect

[desert stratus]

He has a dedicated server and plays with another friend, but I can't log in.

[subtle thistle]

and again your router or perhaps isp is blocking the port for connection, been happening a lot and even the devs have said ISP have been blocking them

[desert stratus]

How do I solve this?

[subtle thistle]

so you can not reach the servers

[desert stratus]

Yes, but I can't log in.

[subtle thistle]

you are blocked by your router or your internet provider

[desert stratus]

How do I remove the block?

[manic mulch]

lower the res slider from 75 to 50

[subtle thistle]

check your router to see if its your router blocking it if your internet provider you have to call them

[thick lake]

I'm having a similar issue, has there been any mention of them fixing this soon?

I'm gunna try to download my world off my server rather than try to get comcast customer service involved lol, but if this seems like an issue that will be solved in less than a week I should probably just wait.

[subtle thistle]

if its your router you can fix it if its your ISP then you have to call them

[manic mulch]

comcast will probly make you wait 5 hours on the phone just to say kickrocks

[thick lake]

yeah I had no luck messing with my settings or router, so I assume I'll need the ISP to fix it but I hate them and will just rather not play the game than do that.

[subtle thistle]

you can use a VPN that uses UDP to play usually

[silk dagger]

ye its just i have actually 100fps+ but still gets fps drops

or like stutters/freezes

[subtle thistle]

yeah you are bottlenecking your hardware and pushing it to the max so if you limit it should improve your studders

[wraith kettle]

Anybody know what this error mean ?
'R5BLPlayer_ValidateData' rule Do() exception: Condition 'RewardLevel < CurrentLevel' failed.
Make server crash

[neon steeple]

Does anybody use paid server? Im having 300 Ping on these servers...

[shut crescent]

yes. from 4 players. lagged most of the daay yesterday. but working fine today after we message the host..

[neon steeple]

Im lagging hardcore still

[subtle thistle]

yeah a paid server is terrible as your paying for premium and get scraps for specs

[shut crescent]

But now have new problems... our main base was completely GONE.. friends base GONE.. other stuff is still intact..

[subtle thistle]

that is a post in #1493364524705775657 thread with your files from %localappdata%\R5\Saved to zip file and attach it

[shut crescent]

also we have had 3 random people appear on the server that is password protected..

[shut crescent]

ok

[subtle thistle]

that was more than likley the password was not set and saved or it got reset and left blank

[shut crescent]

Done

[jade scarab]

i also have stutters, but usually when closing menus. drops like 80 fps all of a sudden. side note, any recommendations on a VPN with UDP since you mentioned it?

[cloud holly]

i did not know about this glitch /i was playing game fine an then i started game on my laptop / now my PC cant get past load screen / im computer dumb an neevr had a problem like this before / plz help my dumb self lol

[subtle thistle]

im not going to recommend one as that gets ya in trouble with TOS

[jade scarab]

that's fair enough, i suppose a little research will have to be done then

[subtle thistle]

something with wireguard as that is UDP

[hollow hull]

Hi from finland.. I have BootstrapPackagedGame loop problem.. this start after game update.. in starts it get loading screen stuck.. win11 pro, 32gt memory,3090ti and amd4 9 5950x.. have anybody this problem and solve it? fixvideos not helped..

[subtle thistle]

have you verified your files on steam?

[hollow hull]

yep and reinstall too

[subtle thistle]

mods installed?

[hollow hull]

no..

[subtle thistle]

well they can cause issues when trying to fix, bootstrap is a UE5 issue so and update for visual C++ is where i would start as one might be corrput

[hollow hull]

thanks

[subtle thistle]

also a directX runtime issue and even a old gpu driver

[hollow hull]

gpu is updated yesterday

[subtle thistle]

would also do a sfc scan as well for the windows install

[hollow hull]

jep i do that

[subtle thistle]

well update all of it at once lol

right click windo logo and open terminal as admin
then type
winget upgrade --all
that will fetch almost every program on your system that needs a update

[hollow hull]

thanks I do that too

[shut crescent]

Thänks. our server host password is clearly not working as i can join with out password and also join with a password...

[lime topaz]

Where exactly does the game get stuck and what happens before that ?
Provide screenshots if you see any error messages, Windows popups or the game window itself.

[hollow hull]

when try start game.. first it goes loading screen and stuck .. then i updated game and when starting game it get that looping bootstrap..

[lime topaz]

Do provide screenshots/video for this.

[hollow hull]

yep.. if not working

[edgy vessel]

help me ples

[lime topaz]

Also just to be sure : You didn't set the game executable to run as Admin by any chance, did you ? 👀

[earnest reef]

man, i've lost my character Lv 13, with 76 hours of gameplay, after an game crash, i'm so upset

[hollow hull]

Yep.. i am admin in that game. bootstrap loop comes at once I start game.. trying load and loop back ask permission..

[lime topaz]

If you did set the EXE to run as admin, you directly caused this looping behavior. Remove that flag.

[subtle thistle]

#🚧│tech-support message

[hollow hull]

ok.. i try that too

now it goes to loading screen.. hope this works

[lime topaz]

Now if you are stuck on loading screen to main menu (and not a black screen) or if your main menu has no buttons except "Quit", it means your save file is corrupted.

[earnest reef]

done, but i'm preety sure my save was gone

[stone lagoon]

Hi I can't use my gun. It says I'm out of ammo, even though I have bullets in my inventory.

[earnest reef]

you are out of gunpowder

[jagged shard]

Hello, is it possible to switch off the HUD for Screenshots? I play with the german Keyboard QWERTZ. Thanks

[subtle thistle]

worth a shot bud

[polar mural]

Hey I am using wine 11 and i notice something strange. When using UseDirectConnection = true then -Multihome is ignored and in netstat I see wineserver binding to 0 0.0.0.0. Native Windows Server 2016 is working fine. Is this something common with wine and gameservers? Do I need to do something special with wine? I am using the default ghcr.io/ptero-eggs/yolks:wine_latest image from pterodactyl (I dont use ptero) the image looked like a good base for me. Maybe this is an wine11 bug?

[stone lagoon]

Where can I find gunpowder?

[subtle thistle]

seen it a few times and with the new update it broke with wine, but the game official doesnt support linux but it does steam deck and the other day i suggested that to run proton on the native machine and they never got back to see if it worked or not, im guessing maybe??

[hollow hull]

long loadin.. seems to work now.. thank u all .. kiitos in finnish

[subtle thistle]

this is tech support not general chat but they can be crafted or found in stashes all over

[hollow hull]

hmm.. after loading only button show -quit- .. now loading again...

[kindred vortex]

press / button on your keyboard should shut it off

[hollow hull]

long time and this.. again

[frosty frost]

Hi all! I've moved my base and Dr. Galen disappeard when I moved the bonfire. Soooo now I need him for a quest and he's gone 😛 In what cheap tavern can I find that son of a wench now?

[restive quail]

Look at your bonfire and call him

[frosty frost]

Ohhhh just learned I can interact with the bonfire, thank you XD

[shrewd lily]

So question in the self hosting dedicated servers. I am trying to do the Steamcmd line and so far I had the C++ dist loop saying it was missing but got that figured out from the steam install providing the files. Now I am not getting anything the window flashes and in evtnlog it states Kerberos error which I never had with any other game I ever hosted. Any ideas?

[jagged shard]

That is not working on the german Keyboad.

[kindred vortex]

try this if it doesnt work then im out of ideas

[jagged shard]

I tryed Shift+7 = not working. But thanks

[lime topaz]

Switch to QWERTY layout temporarily then switch back once you are done.
Keyboard language packs are the easiest to deal with.

This stuff has to be changed by the game dev since the keybind is hardcoded for no good reason.

[jagged shard]

Yes maybe this is the only way. Thanks

[lime topaz]

I set it to ALT+Shift to select between 2 specific locales (CZ and EN)

[low mason]

Thanks for responding! i did this before i posted the question. i relooked at my worldid and realised it was pointing to the wrong one. now it's all fixed.

[thorny trellis]

i have the same problem

[jagged shard]

That works for me. Thank you

[thorny trellis]

@hollow hull how did you get over this?

[lime topaz]

Deleting the save that is corrupted.

[thorny trellis]

i have 1 save on there lol but ok how do i do that @lime topaz

[blazing lotus]

stuck on loading screen still, tried everything I've read online and on here. Is there a fix in the works?

[thorny trellis]

so same for me

[blazing lotus]

i''m actually really annoyed about it. I have no save folder to delete either so I don't think mine will ever wortk

[lime topaz]

%LOCALAPPDATA%\R5\Saved\SaveGames

No, not in SteamApps 👀

[blazing lotus]

I don't have one in there

i've uninstaled and installed multiple times

[west oriole]

servus nochmal

ist den heute ein support da??habe ein grosses problem

und würde das echt gerne besprechen

[thorny trellis]

ive switch cloud of and re installed game and still doesnt work

[empty yew]

Are you trying to connect to a nitrado or self dedicated server? I was having issues and my buddy was. We just restarted the server and it allowed us to connect.

[blazing lotus]

ok i have found a workaround solution.

So the issue stems from the Steam Cloud Saves feature causing a corruption of the save file when it syncs on launch.

To bypass this, i disabled Steam Cloud Saves from the WIndrose Properties menu in my Steam Library.

I then navigated to Users<windowsusername>\AppData\Local\R5\Saved
In that folder was another folder titled "SaveProfiles"
I deleted this folder.

I then booted into the game. - Keep i mind, i did NOT turn cloud saves back on YET.
This immediately went to the character creation screen. I just clicked next next next blah blah blah, then when on the main menu, i clicked EXIT, and the game closed.

I then turned back ON steam Cloud Saves. It said "Conflict!" I clicked on that and chose "used Cloud Save version" do NOT use local save.

It then cloud synced my character save back down from the cloud. I loaded up the game, and BOOM, it went straight to the menu, with my original character i played yesterday, fully restored.

[empty yew]

And this fixed your connecting problem as well?

[blazing lotus]

i followed this, got into character creation. But when Iturned on cloud save again ths back to infinite loading screen

[empty yew]

Ahhhh

[blazing lotus]

so currently trying to find why it doesnt like cloud save

[empty yew]

Yeah, Devs have been saying steam cloud saves have been messed up lately. Not sure if they are working on a fix or what

[blazing lotus]

potentially

[empty yew]

So now we should just save our whole saved folder when logging off?

[blazing lotus]

i'm leaving cloud save off until there is a fix

[lime topaz]

It is indeed the recommended action by the devs as well.

[empty yew]

Gotcha, but your most updated character file is in Users<windowsusername>\AppData\Local\R5\Saved, so just save this every time and back it up?

[terse peak]

Seems a lot of us have the infinite loading screen problem

[thorny trellis]

still doesnt work for me ill just play again once its fixed

[lime topaz]

And you removed the save files, right ?

[blazing lotus]

delete save files in user r5 folder

[tepid patio]

Hey guys, really wanted to play the game with my friends but I can't connect to their server. Thoughts?

[pale timber]

Anyone figured out the issue with being booted to main menu while connecting to server?

[tepid patio]

got the same problem mate

[wraith kettle]

(just curiosity : do you know if server crash when you get back to menu?)

To diagnose if it's server connectivity issue or local save issue, I guess the best test is trying to connect with a brand new character?

[fierce rampart]

is this the chat to give ideas or suggestions about the game i keep running into an annoying mechanic that i think would be a good fix \

[wraith kettle]

Create a ticket in https://discord.com/channels/1260209458924224542/1493364524705775657

[fierce rampart]

oh ok thank you very much

[pale timber]

Yeah!

[wraith kettle]

I have same issue, couldnt find a fix. But joining with a brand new character work.
That server use mods and got transfered from another server.
I find it CRAZY that a user with uncorrect save data can make a server crash XD

[lime topaz]

Support is in the previous message however feedback should be done via the in-game button on the pause menu.

[fierce rampart]

oh ok cool

[thorny trellis]

@lime topaz there is not map on my PC laptop that is called this

so i cant delete it haha

[lime topaz]

%LOCALAPPDATA% is a universal Windows Environmental Variable, so it will take you where you need to be regardless of what your Windows username is.
Same for %username%

[still storm]

how would i back up my player character?

i have to reset my PC and dont want to lose my player stats

[verbal mountain]

I have a problem I've never seen in any game so far. Somehow in the last 2 days my building capabilities have become out of sync. I cannot snap pieces to anything I built before at least Monday. I play with my son and his match up but I can't even replace broken pieces on the build I already made. Any thoughts?

[still storm]

are our characters saved on a cloud or anything like that?

[thorny trellis]

ok but this means all progres is gone right @lime topaz

[summer oak]

If you played less then 2 hours just ask for a refund , clearly this provider isnt ready , so many issue preventing us from actually playing the game , this is outrageous.

[lime topaz]

It is already gone if you get stuck like that 😭
The game supposedly creates backup files so you can try to fiddle around with them.

[thorny trellis]

o ok ty

[still storm]

i found them

thank god for Google AI lol

[verbal mountain]

lol I don't think anyone has played less than 2 hours. 🙂

[long condor]

Having a problem when trying to join my friend, i would click connect and after abit of loading it throws back into main menu, sometimes rarely it connects but takes really long.. any way to fix it?

[summer oak]

This cloud saving issue is busting my balls man , i had a blast playing the game and now i just cant.

[still storm]

Navigate to Saves: Navigate to R5 > Saved > SaveProfiles.

[summer oak]

No way we should have to go play in our files and settins to play a game that we payed for.

[still storm]

i hate computers right now

hate them !!

[summer oak]

Computers isnt the issue , the game provider is.

[still storm]

oh. i play star citizen. im used to bugs lol

[summer oak]

Ive never had any issue like that with other game

[still storm]

early access is rough indeed

what was your issue specifically?

[lime topaz]

I mean, go for the AI craze when the answer is literally in front of you the whole time.
Sounds like a profitable idea

[still storm]

AI helping me understand DMP files and shell extensions

[summer oak]

I have 2 computers and i cant play on the 2nd one because of their cloud corruption issue ( i have 2 house far away from eachother)

[still storm]

my brain is liquified now.

Check your OneDrive

[summer oak]

I tryed 1000 different things and nothing works

I dont have nor use one drive

[shrewd swallow]

People actually use OneDrive?

[still storm]

my buddy had a problem gettin on Red dead because his saves were originally on one drive

[shrewd swallow]

One of the first things I cut out on a windows install is that piece of shitware, lol

[still storm]

and he had d/c'd it because its onedrive lmao and had to end up reconnecting and now he can log in

[summer oak]

The saves are suposed to be in the steam cloud and for some reason its all messed up on kraken express side

[still storm]

i found my saves locally

[shrewd swallow]

What about just manually backing up the saves and transfering them that way?

[still storm]

AppData\Local\R5

[still storm]

AppData\Local\R5

[summer oak]

Sure why not , ima start playing IT between my 2 houses everytime i wanna play , makes no sense

[shrewd swallow]

Yep

I often make several backups based on what I'm doing

[still storm]

my buddy runs the server. i have to full reset PC i just dont want to lose my char progress nor my map because i have stuff stashed

[summer oak]

You will lose everything since their sync is corrupted with steam

[still storm]

yeah our server is offline and he is at work atm

im assuming another update

[summer oak]

Anything after april 19th is corrupted in steam cloud

[still storm]

so they DO have cloud saves?

[shrewd swallow]

tbh, I just disable steam cloud outright

[shrewd swallow]

they're just using Steam's systems, but yeah

[still storm]

ohhhh

so our stuff is supposed to be cloud saves but its having issues atm?

[summer oak]

Yup its all corrupted

So i cant play the game on my 2nd computer because of that , the game wont launch ..it just get stuck on an infinite loading screen.

Because of the corrupted data

[still storm]

because it can see you but it cant find you or somethin

[shrewd swallow]

tried a different character on the world or a different world for the character?

[still storm]

you may have to transfer the files between computers

[summer oak]

I cant get to the so said characthere since the cloud doesnr work

[shrewd swallow]

It doesn't disable local saves, just Steam tries to sync the two, so if the data on the cloud is corrupt, it will try to use that as Steam thinks it should be "correct".

The game will still save locally as that is what it is supposed to do.

Steam cloud doesn't disable local saving.

[summer oak]

Yeah but its 2 different computer so i dont have any local save on the 2nd computer since i never got to play on it brcause the game wont launch properly

[still storm]

id rather it not disable locally

both would be ideal but we should always on any game be able to save our character, worlds etc

but im old fashioned

[summer oak]

Thats my point and thats why i wont start extrwcting back up and yatiyata

I paid for a game that is suposed to be working whereever i am.

[shrewd swallow]

I've had too many issues over the years with Steam Cloud to just prefer not using it.
If I need to move a save, I'll handle it myself instead of using that.

[summer oak]

If thats the case they should tell us before accepting our money.

[still storm]

to be fair it says "Early Access"

[shrewd swallow]

Steam Cloud itself has issues, not really a fault on any specific game.

And people assume Steam Cloud is fine, and the devs are still just people 😛

[still storm]

i think after the recent success they may be slightly under-staffed possibly lol

Note: Games in Early Access are not complete and may or may not change further. If you are not excited to play this game in its current state, then you should wait to see if the game progresses further in development

i smacked a boar last night and it went flying into the sky spinning

[paper zinc]

Thats hawt ngl

[crystal silo]

Im having a problem when trying to play the game. Infinite loading screen. How to solve this?

[still storm]

steam cloud sync issue apparently

C:\Users\yournamehere\AppData\Local\R5

[shrewd swallow]

And try disabling Steam Cloud so it doesn't screw with things.

[subtle thistle]

steam cloud is a pain some times

[shrewd swallow]

Yeah, especially when there's a lot of saving going on for it to try syncing to, it fails more often in those cases, and my local save with just one character and one world is already almost 2 GB.

[leaden stirrup]

Ever feel like you're banging your head against a wall? I cannot log onto my local server again. The thing is grayed out but I know its up and running in some capacity.

[hallow bramble]

finally got the soul eater although Imma have to increase stat point on my vitality since it scales on that

[subtle thistle]

Check Connection Services in-game, If it shows N/A or partial → not a local issue, it is network/ISP

also you can do the direct ip join with your ip +port 7777

[leaden stirrup]

its not the network, ik that.

[dreamy socket]

onedrive is a curse on personal systems.....

[subtle thistle]

no no that would be windows auto turning on bitlocker

[leaden stirrup]

bitlocker isnt that bad

[dreamy socket]

or the "option" to create a local account being gone? unless you cut your own ISO bootable KEKW

[subtle thistle]

well there are still ways around that lol

[leaden stirrup]

the local account thing is so real tho. Such a hassle to make one now

[shrewd swallow]

Will always use Rufus, and even if that stops working, will find a way.

[dreamy socket]

oh I know 😄 i had to do it for server 2025 without tpm lol

[brittle sierra]

When loading into my dedicated server it just loads me back to main menu so cant get in?

[dreamy socket]

does the server see the connection?

[brittle sierra]

What do you mean by that

[dreamy socket]

Rufus is king, if you don't use it i recommend it

[subtle thistle]

na way easier to use the offical windows media creation and make and auto unattended script for it

[dreamy socket]

In the console for the server, most 3rd party providers willl have a console that will show what the server is doing like acceptconnection

[dreamy socket]

I had their official rufus finishes faster imo

[subtle thistle]

make sure your ports are open

[subtle thistle]

as someone who install A LOT of windows the image from the network is MUCH faster and just start and walk away lol

[dreamy socket]

I'm a server guy, I sent you my most recent acquisition

[subtle thistle]

i made a TS guide and power shell scripts that helps with this
https://discord.com/channels/1260209458924224542/1495848830510436354

[brittle sierra]

The server status shows it's running. I can see the server in the server list on the game but when connecting just takes me back to main menu

[dreamy socket]

are you hosting the server? Gportal? Nitrado? a friend?

[brittle sierra]

yes I'm the host on GPortal

[dreamy socket]

Web Interface: Log into GPORTAL, go to your server status page, and use the "Console" when you connect see if you see it pop up there.

[worthy pulsar]

My Friend got issue about connet to my server but he can't join it and also he can't host his lobby i wonrder why

[subtle thistle]

there is a gaggle of ISP that block connection go read the TS and see what the problem is
https://discord.com/channels/1260209458924224542/1495848830510436354

[brittle sierra]

nothing shows up on the console when i try connect

[leaden stirrup]

tried this but its just kicking me back to menu. Better than previous when it crashed the game and server but because it's not crashing and nothing related to connection is popping up in logs, i don't think its finding it.

[terse topaz]

Any fixes on loadingscreen forever after the toutorial?

[dreamy socket]

Should be like this:

[leaden stirrup]

ok i got into my server, but my world is reset. i've got a bunch of the backup folders but not sure which is the world or how to swap them into the active file dir. It will probably involve restarting the world right? that will just swap the world id and generate a new world again.

[dreamy socket]

your connection is not initated to the server until the tutorial is done on the character, no fix that I know of. Mines pretty quick on loading after that initial

[dreamy socket]

so the backups are a copy of your worlld...

[brittle sierra]

how do i get onto the console? I cant see how to

[terse topaz]

I have done the toutorial on the charr, but after that i am stuck in the loadongscreen for 30 minutes....

[dreamy socket]

should be on the panel with server status, with Gportal, I haven't used them I did see they referenced having one.

[dreamy socket]

so you are talking the indefinite loading screen, no fix for that one that I know of.

[terse topaz]

yeah...

[dreamy socket]

example you want to take the more recent backup \R5\Saved\SaveProfiles\Default_Backups\20260419_104453\0.10.0\Worlds

take this file and replace it here: \R5\Saved\SaveProfiles\Default\RocksDB\0.10.0\Worlds

[worthy pulsar]

I have question about how can my friend join but he have join but game kick he go to menu also he try create own server

[brittle sierra]

they have logs which is the only thing similar to this

[worthy pulsar]

how to fix

[subtle thistle]

https://discord.com/channels/1260209458924224542/1495848830510436354

[worthy pulsar]

lets me ask him

[leaden stirrup]

I should of explained a bit more, my bad. I've got a bunch of these backup folders but some of them are the recreated worlds from the copious restarts. Anyway to tell which of these folders may be the latest of the original world?

[dreamy socket]

the date. and time.

[subtle thistle]

all the folders are timestamped on the save you have to go by that

so...20260419_104453
would be april 19 2026 at 10:44 am

[upbeat dagger]

Hello Everyone! Is anyone having an issue where their PC reboots while playing Windrose?

[subtle thistle]

uh no.....

[dreamy socket]

negative, you need to investigate that issue, sounds like a possible corrupt system file, or failing hardware

[shrewd swallow]

If you're getting that, it sounds more like a hardware issue, possibly your PSU or RAM.

[leaden stirrup]

gotcha, is there a way to stop the changing world ID? I think thats whats causing the new worlds

[subtle thistle]

oh man that could be a list of things lol

[shrewd swallow]

Yep.

[dreamy socket]

so true... is the water indicator red? 😄

[shut crescent]

update all drivers.

[subtle thistle]

i mean start with the most obvious....

https://tenor.com/view/it-turn-on-and-off-phone-call-tech-support-gif-13517106

[dreamy socket]

it's sad windows wont let you delete sys32 anymore 🙁

[subtle thistle]

https://tenor.com/view/do-you-think-that-you-can-stop-me-presence-dear-depression-song-do-you-think-that-you-can-put-a-stop-on-me-do-you-think-that-you-can-end-me-gif-24770949

[dreamy socket]

https://tenor.com/view/chandler-laptop-specs-pc-gif-16679668009417819202

[leaden stirrup]

you can delete anything if u try hard enough, or gullible enough

[dreamy socket]

windows added the simple level of protection from the right click delete

[hearty lark]

I get random fps drops, usually I have 60-80 fps but sometimes random I get 14-20 from nowhere, often when opening uis. It goes back after some time

[subtle thistle]

my favorite was people playing with speakers when xbox came out with voice commands and i would yell "Xbox turn off"

[brittle sierra]

they dont have a console for windrose yet

[leaden stirrup]

the connect was evil

[subtle thistle]

yeah sounds like a bottle neck and of course its still early access so optimization is not best either, specs?

[dreamy socket]

https://tenor.com/view/attention-megaphone-golden-girls-can-you-hear-me-listen-gif-17031621117267306586

[hearty lark]

i7 13650HX, 24GB RAM, 5060

[subtle thistle]

asus laptop?

[hearty lark]

Correct

[subtle thistle]

yeah might want to go update that bios and armor crate, turn of hybrid for the gpu and make it dedicated

[sudden wraith]

The ASUS TUF Gaming F16 is a REALLY good gaming laptop.

[hearty lark]

Alright, thank you!

[subtle thistle]

https://tenor.com/view/bunny-what-huh-confused-gif-16384988

[dreamy socket]

as good as this?

[subtle thistle]

the laptop is switching from the igpu and the dedicated one

[hearty lark]

Ohhh, that make sense. Weird that it only happens here but I’ll be sure to try that

[subtle thistle]

it happens in a few games, helldivers being the other one but just make sure its using the dedicated gpu

[subtle thistle]

the students at the college use those to build and tear down for thermalpaste application and ram install

[zenith magnet]

I'm hoping someone here might be able to help out. We are trying to move our progress from one dedicated server host (survivalservers) to another (Nitrado). I have followed the guide exactly and used Filezilla to download and upload the file as well as confirmed the WorldIslandId is exactly the same as the file name, but when I am trying to start the Nitrado server it will not start. I submitted a help ticket with them, but they were unable to help and said I should ask here as many players are having the same problem.

[dreamy socket]

i got it for a smoking good deal it's a custom 4u 😄

[upbeat dagger]

It only happens during my Windrose gameplay, I tried playing other games for hours to see if the problem was my hardware. All Drivers are updated.

[subtle thistle]

i mean i threw out a bunch 3 years ago lol

[upbeat dagger]

I'm scared I'm not gonna lie

[dreamy socket]

get me more 😄

[subtle thistle]

again its early release so its not optimized, i can tell you even with mine its a struggle to run it as its a UE5

[subtle thistle]

you can get combos on ali express for like 90 bucks lol

thats where i got all the ones for the college students

[upbeat dagger]

Okay for sure! Should I just be patient and hope they realse another Nividia update or something?

Release*

[dreamy socket]

https://tenor.com/view/temu-tyrone-gif-27169791

[subtle thistle]

if your using any upscaling like dlss switch to FSR or off

[zenith magnet]

is there a better channel for asking questions related to dedicated servers?

[dreamy socket]

we can help generally 😄

[zenith magnet]

did you see my question? I'm kinda at a loss here

[subtle thistle]

they have sever specific channels for gportal etc

[zenith magnet]

in this discord?

[dreamy socket]

with world transition from one provider to another, the serverdescription (WorldID) and world files must be identical same with the worlddescription (worldID) those 3 spots must all match.

[subtle thistle]

yes #1495519826620317767 #1495520549311614986 #1495518685719433246

[hearty lark]

Sorry man I’m stupid. Lenovo Legion. Hybrid is off. Is it BIOS update next then?

[subtle thistle]

oh then you have VANTAGE lol

not amoruy cra....i mean crate

[hearty lark]

In legionspace it says hybrid is off.

[subtle thistle]

ok let me check my notes for vantage

[leaden stirrup]

err so i replaced the worlds folder and restarted the server but nothins changed. my backup frow a few days ago got deleted on the restart :/

[subtle thistle]

ok so power mode performance not balanced
no hybrid mode if turned off reboot to take effect
overclocking off
network boost off
thermal mode performance
driver updates through vantage

[civic forge]

I connect via PPPoE using a MikroTik router with a public IP. I’ve tried adding NAT rules and firewall rules for port 3487 as in the troubleshooting guide, disabled fasttrack, and added an inbound firewall rule for port 3487, but I still can’t host a server or join my friends’ servers.

[leaden stirrup]

ig all my progress is gone :/ thats annoying

[brittle sierra]

i cant seem to sort this issue with joining my server still

[subtle thistle]

A few things to check in Winbox/WebFig:

1. Go to IP > Firewall > Filter Rules and look for any rule dropping or rejecting UDP on port 3478 inbound. Also check for a blanket "drop all" at the bottom of the chain, your NAT rule may be correct but a filter rule above it could be killing the packet first.

2. Check IP > Firewall > NAT and confirm your rule is set to action=dst-nat (not masquerade) and that the dst-port is 3478 with protocol=udp. Also make sure in-interface is set to your WAN interface, not "all".

3. Even with fasttrack disabled, if you have connection tracking set to loose or none on UDP, the return packets may be getting dropped. Check IP > Firewall > Connections and see if UDP/3478 sessions are showing up when you try to connect.

4. Try adding an explicit accept rule for UDP/3478 at the top of your input and forward chains temporarily to test, then tighten it back down once it works

[hearty lark]

Seems to work like a charm. Thank you so much

[subtle thistle]

i would make a post in #1493364524705775657 with your issues

[subtle thistle]

https://tenor.com/view/hello-jack-sparrow-pirates-potc-gif-25842197

[upbeat dagger]

Just switched it to FSR to see if it helps, I'm not super crafty with computers just yet so I'm trying to do my best to decipher this problem

[subtle thistle]

depending on what gpu you have and what your resolution you play at can effect things

[shrewd swallow]

And the mode you use, too.
You really shouldn't do "Performance" if you're at 1080p as that's going to make for a pretty terrible image.
-# "performance" is 50% of your base-resolution before it upscales

[grizzled osprey]

I'm curious what could have changed after that patch that would cause the service provider to start blocking the IP? Did they move to servers in Russia or something??

[distant bramble]

I support when I run the game, the game keep loading and did not start

[frank dune]

Same here!
I assume, I did rotate the first foundation by 15° and the "normal" angle when beginning to continue building is at 0°. Everything is fine once I choose 15° stepping and rotate one step, the following parts are fine.
But the chosen "main angle" is not saved on logout, so each time at login it's set to something not suitable

[visual steppe]

I've been CTRL+F'ing in here to seek a solution to my issue, but nothing useful has been found yet.

Setup: 3 players just bought the game, hosted normally via ingame, swiftly completed the introduction and is at the stage of being on the lone island. 2 of the 3 players are in the same household.
Issue: I cannot join my friend's server. I can load and enter, but it will kick me instantly within' seconds.
Troubleshooting we've done thus far: Having me host, which allows one of the other players to join, but the third gets the same issue. (Player cap is at 4, so shouldn't be an issue). We tried doing this in reverse, with me joining as the second player before the other one, but it still kicks me and not the third. I've also tried disabling my Firewall and briefly going through some of the guides around, as well as logging onto my ISP admin panel, but I haven't done anything extensive, as I have no clue if it would be on my end or theirs.

Can anyone help / refer to solutions? Why can't I join them at all? Why can only one of them join me?

[distant bramble]

my game keep loading and don not start, can someone help me ??

[mint shore]

I got the game day it came out and when I am in my house I builds it is getting blurry, but when I leave its fi e So I went and got a new pc as I needed one anyway and it is still doing the same. Anyone having same issue.

[visual steppe]

I've personally run this one as per the guide, but I don't know what it means tbh, or if it's on my end or my friends

[dreamy socket]

FAIL : STUN/TURN (P2P signaling) 3478/udp (no STUN reply, likely blocked) that port is not allowed it looks like,

[livid forge]

So I just bought a dedicated server and I uploaded the world folder into my server settings and then I also changed my server information.json to match the world ID that I wanna play on which is from my local save but for some reason it loads a New World but when I change it to my world, save that I actually wanna play on it fails to start the server… any ideas?

[visual steppe]

Yeah, but I don't know specifically how I should resolve that?

[dreamy socket]

========================================================
What to try

1. TCP works but UDP to the gateway is failing. This is the classic Windrose-blocking pattern.

2. First, check your ISP's account app or website for a "Security Shield" / "Advanced Security" / "Network Protection" feature. Turn it off.

3. Next, check your router admin page for firewall or parental-control features. Some routers block UDP traffic on non-standard ports by default.

4. Then check any third-party antivirus or firewall on your PC (Norton, McAfee, Kaspersky, ESET). Disable temporarily to test.

5. If none of the above works, a VPN that forwards UDP (Mullvad, AirVPN, PIA) will bypass the block entirely.

[visual steppe]

I saw, I just don't know how to do step 3

[dreamy socket]

the serverdescription.json, and the worlddescription.json (located within the world folder) need to have the worldID THEY MUST MATCH

[dreamy socket]

WIN logo key + R > CMD > type "Ipconfig" should see something like this in the first block:

[visual steppe]

Yeah, I logged onto my admin panel

But how do I unblock it?

[dreamy socket]

you go to that, login to the router using the information that was setup or provided on the router, and if you have no parental controls or UDP blocked, you may need to add a port forward rule for 3478

[sharp galleon]

i want help

[dreamy socket]

that doesn't tell me a whole lot.

[distant bramble]

Can someone help?

[dreamy socket]

First activate windows, second verify game files.

[livid forge]

i did this... it takes me to loading screen and then just takes me right back to main menu where i see my character.. no error message or anything

[dreamy socket]

care to send me a copy of both? dms if you'd prefer

[visual steppe]

Right, I've just tried to open this port, will test once my friends are back.
Question, though, as non-host, is it still upon me to port forward?

Isn't it usually only the host?

[dreamy socket]

generally is the host, if you are using the join code system, the networking is a bit different.

[visual steppe]

Given my friends are in the same household, same internet, I assume that automatically lets them play together without issue?

[dreamy socket]

if the router detects it, should in theory do a local pivot at the router level which would be an internal port.

[limber gale]

how to fix infinity loadscreen (after last update)

[sharp galleon]

what can i do??

[summer forge]

anyone know why me and my friends cant join each other? it keeps booting us to the home screen of steam and stopping the game

[hot hedge]

UE-R5 FATAL ERROR (pls help)

I have done literlly everything to try to fix but there is legit nothing that works for me...
Anyone knows how to fix this? i have played the gamer over 20 hours and all of a sudden it crashed and now i cant even open up the game?
My game is not modded.

[true kindle]

Hello, I'm stuck in an infinite loading screen when I try to join my friend's server...

[zealous fern]

The game has a high ping, even for the host. How can I fix this?

[wind bloom]

im stuck on the inf loading screen also, and honestly, I cannot be arsed regrinding everything

[frosty valve]

hello can i have some help. im llvl 7 and i cant use my talent points

[unreal python]

I see Nitrado has a Mods folder under the Windrose root.

Do mods just get installed in this folder from NexusMods? Or do they also need to be installed client-side?

[sharp sequoia]

What docker container is everyone using? The broccoli one? All seems somewhat sparse for now

[dreamy socket]

both server and client will need them

[unreal python]

Server being Windrose/Mods root?

and I think this being the client side?

[fickle pasture]

Hey guys, I’m having a problem connecting to the servers — it says they’re unavailable. Can you help me with that?

[turbid atlas]

Hey, I’ve run into a rather odd bug/softlock. when fighting the unsinkable, it ran aground on a nearby island as I got it low enough to board, and I cannot board it with the message “boarding blocked by an obstacle”.
I’ve spent the last hour digging out around the ship, it didn’t help at all. I’m now just softlocked on the main quest line and cannot progress further. If anyone has any ideas on how to fix this I’d be glad to hear them.

[dreamy socket]

I believe it should be =
R5\Builds\WindowsServer\R5\Content\Paks\ (server)

R5/Content/Paks/~mods/ (client) if I'm not mistaken

[dreamy socket]

should reset within an hour if im not mistaken, or have a server restart.

[turbid atlas]

So log out and back in?

[dreamy socket]

https://discord.com/channels/1260209458924224542/1495848830510436354 this is a first step guide.

[turbid atlas]

It’s a solo server

[dreamy socket]

I'd logout/close the game, relaunch and see if it fixed

[turbid atlas]

Kk one sec

[proud mica]

has anyones game suddenly turned unplayable my game keeps freezing and stuttering, ill drop to 5 fps

[dreamy socket]

mine still smooth, I'd recommend updating drivers, verifying game files. If it's a laptop make sure it's not in a hybrid graphics state.

[leaden stirrup]

got my world back, maybe, but the server just makes new worlds. Anyone know how to fix a world desc file?

[proud mica]

i was running everything on max settings and it was working amazingly but today it cannot even run the game on the lowest settings

[dreamy socket]

orbs if you'd like dm me screenshots of where you are seeing it

[dreamy socket]

specs? any system changes?

[unreal python]

Ah this is for Dedicated, I was referring to hosted - I apologize

[proud mica]

no nothing changed, ive got a 4070 super and a 7800x3d

[dreamy socket]

should be the same structure for both. they just use containers (or should be)

[dreamy socket]

try resetting your graphics driver CTRL + WIN LOGO + SHFT + B.

[proud mica]

ok thanks

[unreal python]

They are not - I will experiment and get back to you

[dreamy socket]

nitrado may be doing it a bit different, they may be making a top level folder and making a call

[unreal python]

Exactly, especially since the core folders don't appear to be exposed

It wouldn't surprise me if the perms aren't fine tuned yet

[dreamy socket]

yeah if you need me to spin up something to test lmk, I have plenty of ram idle 😄

[unreal python]

Personally, I'd try sinking it and letting it respawn

[dreamy socket]

i believe that one is quest locked from being destroyed

[teal delta]

Hello Guys, I have a problem with the loading screen whenever I try to join my friend's session it just froze for a while then kick me out . Does anyone have the same issue or have a solution?

[dreamy socket]

Does the server see a connection initated?

[unreal python]

I just rebooted Nitrado and am testing it now. I don't need something hosted directly, I need to get it working on the shared server-side

Well I guess I don't NEED to, but that's what I'm working on.

[dreamy socket]

yeah but for testing sakes, I can spin something up if you want something test/dumped after

[unreal python]

Spin something up where?

[teal delta]

yes

[dreamy socket]

Imma show you in a dm lol

[dreamy socket]

does it say anything about connection accepted/authorized or refused?

[teal delta]

it just keep loading for 10 minutes then it kick me out

[fleet osprey]

why does this setting make everything look washed out eventho im on a hdr monitor?

[marble crest]

i managed to sort in the end was apn profile of my router settings.. NAT restrictions. ty for response though ❤️

[teal delta]

Can u tell me how did u do it?

[marble crest]

mine was due to me being on a 4g sim router dont know if thats the same for you

[teal delta]

thank you

[lucid basin]

auth crash again?

[marble crest]

i can just link you the youtube vid explaining what sorted it for me will dm

[woeful hound]

To all those stuck on the load screen before the main menu due to Steam Cloud issues, I may have found a solution for you. Open File Explorer, paste in "%localappdata%", then find the folder named R5. Delete that folder and your game should be able to load into the original character creation screen again. Doing it this way without having a backup saved will delete your save, be warned. GLHF

[teal delta]

I would appreciate that actually

[spice robin]

hey devs have you checked the MTU size 😅

[lucid basin]

you can actually check if they've checked

[visual steppe]

This didn't work.
A 4th friend is able to play with the others with no issue.

[trim isle]

why does my game feel like crap, I have good pc specs, and the game is running at 100+ fps, but it feels like its running at 10, its super laggy and choppy, and no settings i enable or disable seem to fix the issue, drivers are up to date, nothing is bottlenecking, need help pls.

[remote fable]

all servers say N/A are they down or is it just my game

[rapid lintel]

I came over to take a look, looks like they have a thread pinned in the channel for this purpose. Try taking a look through it and see if anything in here can help you out. Just click the Thread icon at the top and it's the "Windrose Troubleshooting Guide"

[dull quest]

Hi guys, I’m trying to play with my boyfriend on his server, it used to work fine and now it doesn’t (since the update?). All connection services say N/A and doesn’t work through the direct IP link either. We haven’t changed anything but it’s now not working, and I’m not tech-minded so am struggling to troubleshoot. Has anyone come across this issue or got a solution for it? Should we give up hope? Ty

[proud mica]

i had the same problem i just fixed mine this second re download the 24th of march drivers

@trim isle

[rapid lintel]

I believe somewhere they also said if all troubleshooting fails, they're collecting names of Internet Providers so they can reach out to them and get better assitance for us. I'd have to hunt it down but they're doing their best to keep things running smooth for us. Internet settings can be a big pain from time to time.

[dull quest]

Where is this thread pinned? Ty

[rapid lintel]

At the top click on the thread icon

[wooden palm]

Hello. I get disconnected when i join my friends server and they do the same when they join my server. any ideas what the problem could be?

[jovial marsh]

Any time I join discord voice chat, the game server kicks me. That's really weird. If I join voice first and game server second then its fine

[flint heron]

Hi all, didnt find anything with a quick search.
I`ve got the issue that my servers DB constantly gets corrupted after a few hours. server gets laggy as hell it takes like 30 sec for actions to happen after that the DB is corrupted and i have rollback to a backup.
My provider claims its a game Bug, anything i can do on my end? atm its not playable as coop on my dedicated server as the constant rollbacks force all progression building wise to be lost

[exotic goblet]

Is connecting to server via 'Invite Code' doesnt work? I've literally saw two people gave the same situation that we are currently at

[visual steppe]

Same

[tall void]

Hey guys!

friend of mine is trying to launch Windrose have been playing before now the game gets stuck on loading. any suggestions ?

[flint heron]

tried disabling steam cloud? if its on steam and not EGS

[tall void]

Yeh no differance

[visual steppe]

When I join my friends, I get to enter the server briefly and is able to walk and look around for a few splitseconds before it disconnects me. It doesn't make any sense.

[pale rivet]

I'm hosting 2 dedicated servers on my own server machine, we have 8 people playing on each with progression over 80 hours per save. Your hosting provider is not very good and it isn't a bug, just terrible hardware running too many virtual machines.

[flint heron]

yeah its a damn cheap one to be fair xD

doesnt explain the constantly corupted DBs tho

[pale rivet]

It gets corrupted because the server runs out of memory

[digital river]

Hello, I changed my machine’s map, however on startup it stays stuck without anything changing on that end.

[rapid acorn]

i tried this and it didn't work

[woeful hound]

You will also likely need to turn off steam cloud saves, and uninstall your other files as well

[rapid acorn]

steam cloud is off as well

[livid pagoda]

Make sure you didn't edit out the , after the map ID when you changed it. Happened to me last night.

[jolly cave]

When y'all are building massive complexes do yalls frames tank?

[digital river]

Same problem :c

[shrewd swallow]

when actually building, yeah

but then out of build mode, things bounce back

[umbral scaffold]

Hey everyone, how's it going? Does anyone know if the dedicated server has a Linux option or is it only for Windows?

[dreamy socket]

windows is the only officially support version at this time.

[manic mulch]

Look in the.beta connect chanel

[shrewd swallow]

That's only accessible to those with the beta role.

[golden obsidian]

Does anyone know why that private servers have really bad lag?

[dreamy socket]

mine has great ping

[hidden hemlock]

No issues on my own server. How are you hosting?

[manic mulch]

Oh I didn't know

[golden obsidian]

Should be on the EU

when my mates join it lags very bad on the private servers

[golden obsidian]

my ping has been very high

a lot of lag spikes on the server with just 3 people on the server

[dreamy socket]

3rd party host?

[golden obsidian]

Not sure its off the game bought the server recommended by the game

[dreamy socket]

are you doing coop? a dedicated server?

[golden obsidian]

The Nitrado one ( apologies if not allowed pics ) but easier to show on here if easier

[golden obsidian]

Bought the server and doing with 3 others

[dreamy socket]

through nitrado?

[golden obsidian]

Yes

[dreamy socket]

open a support ticket, nothing we can do here. we do not manage their infrastructure

[golden obsidian]

Thank you - is there another private server option to use.

[dreamy socket]

generally for performance generally the smaller ones imo, much more care is generally put into it.

[stuck skiff]

Hi everyone, I installed Windrose for the first time two days ago. It made my PC crash when I tried to launch it, I tried to launch it a few more times and it kept crashing my PC. After that, my PC kept crashing every time I played a game or tried to launch a game.
I installed Windrose on my C: drive, I had the newest NVIDIA drivers, and never had any crashing issues til I installed Windrose. I ended up doing a system restore and that fixed my PC.

Anyways, I really want to play Windrose but I'm afraid the same thing might happen. Is it safe to try downloading it again? Or should I wait a few more days.

Thank you!

[dreamy socket]

so running a game is full bsoding your machine?

[green mesa]

I have experienced the same as sgtstankylegg and it has bsod my pc so many times I believe my memory in my pc has now went faulty

[stuck skiff]

yeah it kept crashing every time i would launch a game or run a game for 5 min

so i did a system restore and my pc is fine. Im just nervous to download windrose again and have the same issue

[dreamy socket]

if a game is causing a pc to BSOD (Windows ran into a problem) (Blue Screen of Death) generally can point to a larger issue. such as a PSU, ram, CPU. have you installed all of the chipset drivers for your motherboard? What are your specs?

[stuck skiff]

The crash was instant black screen, no error message, not blue screen. just full pc shutoff. yes all my drivers are up to date. I have an MSI raider laptop with a 4080 laptop gpu and a ryzen 9 7000 series.

[livid pagoda]

Sorry do you mean that you still have the issue or that fixed it?

[digital river]

Problem is always here

[green mesa]

I have not been able to get the game to run smoothly for longer than half an hour then it would crash, bsod or just kick the host out of the game causing the server to drop. I have reformatted my pc and everything. Checked all drivers installed.

[dreamy socket]

Laptop aswell?

[green mesa]

Desktop

Now I am running memory tests as to begin with the bsod was suggesting a windows corruption before the reformat. And now after reformat it has caused only memory bsods since.

Looks like it has caused my memory to go faulty from all the crashing and bsods

[dreamy socket]

I'd also recommend an sfc /scannow in command prompt

[green mesa]

Currently running memtest86 and my memory is cooked by the looks of it

I shall do it after to see if it shows anything different from earlier

[dreamy socket]

oof worst time to go out too

It's still pretty high in price

[green mesa]

Aye like I say I had no issues with no game before this game done what it has to my pc and now I'm in this position

[granite iris]

I cant close the game

[leaden stirrup]

close it via task manager

[sly ocean]

Has anyone had their map fog return after discovering parts of the map?

[hot hedge]

alot of ppl has this problem including myself right now they dont have fix so its a gg

[celest marsh]

There is problem with the servers?

[strong beacon]

having an issue with my dedicated server;

• renting through nitrado
• my map markers, quest markers, and player indicators stop appearing
• only solutions i've found, are rebooting the server, which only acts as a temporary remedy

i've checked to be sure, immersive exploration is off in settings for the server.

[dreamy socket]

I'd recommend opening a ticket with them. Nothing like that has happened on the 2 i'm actively hosting

[thick marsh]

going out of ram?

[strong beacon]

potentially xD
this is from the webservice view, not my pc's specs. i've got 64gb ram personally.

[stone sedge]

Hello all, is there anyone who i can contact about replacing steam cloud save with local? I started on pc but moved today to a console, now both are stuck in loading screen. Tried removing saveprofile (backed up) and now steam cloud is out of sync and only opening the world with new character creation screen :/ Any help is appreciated Thank youuuu

[warped lily]

Hello, after playing the game on a second device my character got currapted, trying to go into my world doesn't work game crushes on loading. I tried restoring my character from the backups but still both existing worlds as well as new characters or new worlds freeze on load and game crushes. the game became bricked for me. at this point I completely gave up on restoring my world. I uninstalled the game, delete both steam apps windrose folder as well as users appdata R5 folders. Did a clean install, game booted up and prompted me to create a new character after doing that I created a new world. tried to load in but I get the same issue. the game doesn't load and I get the error "Application Hang Detected The Application Has Hung and Will Now Close"

[stone sedge]

💪 surprisingly similar problem, hope someone has idea

[strong beacon]

working on it, thank you for the suggestion to do this :)

[thick marsh]

disable steamcloud in game properties, go into the weburl remove it

restore from backup if you have it

[thick marsh]

Could be, Im not sure how much they give you.

[tawdry burrow]

did someone have been able to use a rented server save on his own pc ? it always put me back menu when loading the save when copied from the dedicated server but the save work on dedicated server

[stone sedge]

Thank you for the reply, on it, copying 'Worlds' to the new saveprofile appears to work, but along with accounts + players it becomes stuck in loading screen.

[dreamy socket]

they don't give enough resources imo.

[thick marsh]

try an earlier world, the backup is likely borked. I had this locally a couple times

[buoyant umbra]

Have the Devs said anything about these broken servers? maybe an eta when theyll be fixed.

[thick marsh]

Mines been rock solid since I moved it off my local machine

[dreamy socket]

broken servers? maybe it's just the providers issue? I've kept mine up since launch ZERO ISSUES.

[thick marsh]

My server is using 7gb for just me, about 25gb with 5 ppl

But I do have tickrate and stuff turned up

[buoyant umbra]

i guess its gforce servers down im not the owner but ive seen alot of people ask about the servers being down so i figured there would be some sort of acknowledgement about it

i get its third party servers but still ya know

@dreamy socket

[dusk spear]

@primal root Hello any update? There is so little mention of CGNAT. I hope this post will help and attract more eyes on the issue. I spent two days reading and researching. My understanding is that there are 3 types of internet service: fiber, cable, wireless 5G. Apparently in the USA, companies like Verizon do not have cable so they push for 5G which often has CGNAT that is often the culprit for player to player games. Symptoms in Windrose is usually all 3 "Connection Services" servers are red and they cannot play with anyone else. Is my understanding correct that they should either 1) switch to a cable or fiber ISP 2) use a VPN? I see there is a mod on this discord who keep posting about a website called 1.1.1.1. Has it worked for you? What about a VPN? Is this something the Windrose team can fix in the future or its entirely on the player's end? Thank you so much I'm at my wit's end!

[dreamy socket]

The Kraken team has nothing to do with 3rd party hosts, its up to their own staff to fix the service they provide.

[strong beacon]

im using default settings on mine

[thick marsh]

I can certainly see it going over 8gb and going OOM and having weirdness

depending on number of players

[strong beacon]

8 max players, but the issues are happening even with just 1 player on

[dreamy socket]

oom will definitely kill the server dont ask me how I know 🤣

[thick marsh]

Depends, if its on a linux host it probably wont hard crash

[dreamy socket]

windows does KEKW

[thick marsh]

Im not masochist enough to host on windows

[dreamy socket]

i am, fresh install of server 2025, 512 gb ram, and 40 cores

[thick marsh]

nice amount of ram

40 cores sounds recent ish xeon

[dreamy socket]

e5-2630 v4's, ddr4 ram only half slots populated, soon will go up to 1TB 🙂

[thick marsh]

oh broadwell

Ive got some e5-2699v4s in the cupboard somewhere

[primal axle]

Has anybody had trouble joining a dedi hosted on their own network? Can't seem to join -- get to loading screen then thrown to main menu

[thick marsh]

They are all long decommed tho

[thick marsh]

works fine, do you mean direct IP?

[primal axle]

im seeing the join requests in logs but it refuses to connect

[dreamy socket]

yup mine works just fine.

[primal axle]

no, via invite code

[thick marsh]

works fine for me

direct IP works fine, if you enable it, but it disables invite code

[dreamy socket]

got it in a decent trade that ram was worth it, lets be real 😄

[thick marsh]

ye I bought loads super cheap in 2024

[primal axle]

it shows up properly via invite code, I can see requests populating in logs but then it just rejects it for some reason

[thick marsh]

present me is thanking past me for that

[dreamy socket]

it's all in a 4U super quiet ahhh

[thick marsh]

most of mine are in custom 2U

still very quiet

but some of the beefier nodes with multi GPUs are in 4/6Us

[primal axle]

is there any particular port to use for the dedicated server?

[rugged fossil]

Hey anyone else having issues with Gportal servers? I just tried loading up my server (had for 7 days or so) and it was offline for some reason, so I just restarted it via gportal and my whole world has been seemingly wiped. Please help!

[restive quail]

G-Portal is pretty reliable at causing issues with EA games.

[thick marsh]

The game sometimes does that, you have to go tinker with config files

also might be corrupted and you need to restore it

[rugged fossil]

Which other server hosting service should I use then? Gportal seems super unreliable

[iron ridge]

Okay before you go moving have you spoken to G-Portal about this? The world is not lost you may not have access to restore it is all but they can.

Should always have a couple backups. Plus there has been a lot of issues with Dedicated Servers for this game anyhow so it is not going to be better anywhere else.

Choice is of course yours, just trying to offer up some feedback on the situation

[rugged fossil]

I have - said they are trying to move the severs to better supported ones, so for now we cant access them it seems

[livid forge]

game randomly freezes at random times... no error message just freezes? any ideas?

[restive quail]

Multiplayer or solo?

[fathom knoll]

Hey, I just downloaded the game on my 2nd PC and it is stuck in an infinite loading screen

[livid forge]

It’s happened in both local mp (me hosting server) and now it’s happening on our dedicated server we bought

[pine violet]

Cant figure out where to go to get some info but i saw there was supposed to be a feedback channel for making suggestions but when i go to look it says no access and i cant seem to find a way to unlock it if there something Im suppose to click or what

[restive quail]

Do you have FSR/FG turned on?

[livid forge]

Yeah

[restive quail]

Channel closed temporarily because there were too many requests.

[sly ocean]

Has anyone had their map fog return after discovering parts of the map?

[pine violet]

Ah ok thankyou

[restive quail]

Turn that off. I haven't had the issue since disabling it.

[fleet cloak]

Помогите удалить персонажа .полностью. у меня из за модов сломалась игра. теперь при абордаже вылеты. помогите.

[livid forge]

Hmm okay i shall try that thanks

[rapid acorn]

guys i tried all the possible ways to fix the infinite loading screen but nothing worked, is there a way to contact the game for troubleshot?

[fathom knoll]

dude same

its stupid

[rapid acorn]

yeah i have 6 hours play time and all of it trying to fix this stupid problem

i can't even host a game

[iron ridge]

#1493348541177794601 I do not think you will get an instant fix however.

What is your PC specs?
RAM Amount?
CPU?
Graphic?
Installed on SSD or HDD?

Never had this issue personally my PC is a few years old but has 48GB of RAM. Loading is usually a RAM thing.

Game Requires you have 16GB free means you need more than that installed.

[rapid acorn]

32 rams
ryzen 7 78003XD
5070 ti
SSD

i restarted all my network settings as well

[iron ridge]

Okay not sure on the CPU do not know AMD however you have me beat on the GPU. What Resolution are you trying to play on? I am only on 2k.

[rapid acorn]

2K

[shrewd swallow]

What kind of SSD too btw?

I noticed the game tends to do about 40MBps so been thinking that slower drives are what's really impacting people.

[rapid acorn]

gen 3

[shrewd swallow]

There's lots of constant read & writes, even to the save folder.

[rapid acorn]

i can join single player tho, the issue is only with online

[shrewd swallow]

hmm, interesting

Maybe a firewall is blocking something?
Did see that happen actually.

[iron ridge]

Computer Information:

CPU Brand: 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz

Video Card:
Driver: NVIDIA GeForce RTX 3070
Driver Version: 32.0.15.9597
DirectX Driver Version: 32.0.15.9597
Driver Date: 3 17 2026
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 164 Hz
DirectX Card: NVIDIA GeForce RTX 3070

Primary VRAM: 8018 MB

Memory:
RAM: 48827 Mb

If it helps anything that is my specs direct from Steam, removed the extras. I run highest settings solid 60 or better

[shrewd swallow]

Friend of mine had to explicitly allow the game to connect, though they didn't have an infinite loading screen.

[iron ridge]

Did you try the Direct Connect? Read the latest Update in #│announcements

[rapid acorn]

i went through firewall and window defender

[iron ridge]

Sorry I thought you meant the game overall was an issue.

Maybe Disable WD for a few minutes. Do you have Win 11? There is some App Control crap added that messes with this too.

Sorry not much of an expert but never know I throw something out that leads to something.

[rapid acorn]

yeah thanks for the help

i did not disable window defender tho

[iron ridge]

Happy to help, also how I learn. Seem to be able to absorb information.

[rapid acorn]

kinda scared to do so

[iron ridge]

Well I use Avast never ever had an issue in 20yrs. Cost money but everythign I heard about WD it is nearest to having nothing. LOL

Someone turned me onto Avast and sold me on the fact that it can run a virus scan before Windows starts. I know in the past I have had things hide in Win files so.....tough when you are not a tech type.

[shrewd swallow]

Yep, actually also use Avast.
MS' thing has always been terrible, both in how it works and what it does.

[iron ridge]

Call me for a ride through NYC but not if your PC has an issue. LOL

[sly ocean]

My map keeps having parts of it becoming undiscovered on my server not sure why

[main oar]

why my game quit to main menu when i loggin in my friends server??????

[rapid acorn]

when i downloaded the game an antivirus app came with it called NORTON, maybe its the problem?

[royal whale]

the same is happening to me

[main oar]

nothing error message, nothing only disconnect, no messages, connecting via IP i enter in the server but lag and disconnect about a minute

[proper niche]

my sever quits when joining or when anyone tries to join. private and hosted servers

[royal whale]

my tgame is connecting all the time and sometimes it crashed with no error , we are playing a dedicated server , my friends can join but i dont.

[hot hedge]

good game 👌

[rapid acorn]

infinite online Loading screen fixed 😎

[royal whale]

how?

[rapid acorn]

@iron ridge @shrewd swallow @fathom knoll i fixed the problem by installing cloudeflare WARP

[royal whale]

i am having the same problen can you explain how you do it

[rapid acorn]

just search at youtube "cloudflare warp install"

and when its on turn on the game

and join your friends

it worked with me

[royal whale]

it works for a dedicated server?

[rapid acorn]

not sure

work with the server that needs code and password

[royal whale]

you activate that and then try to connect?

[royal whale]

just activate cloudflare warp and then try to go into the server?

[royal whale]

nah game does not work for me

[rapid acorn]

yes

[rapid acorn]

damn

[subtle thistle]

what y'all having issues with

[royal whale]

it takes like several minutes

[proper niche]

cant connect to solo, hosted, and private servers, just loads then kicked back to main menu

[subtle thistle]

i know they were moving servers and such last i heard do not know if they are back up nut i just played solo

[royal whale]

there is no way to play

my friends did get to the server but is imposible for me, loading screen all the time

[wispy estuary]

my home internet didnt allow me to join online servers so i connected to my hotspot and it worked something to do with a lot of peoples firewallsblocking it even after allowing everything

[subtle thistle]

it is your internet provider blocking it either quietly or your being a CGNAT

[wispy estuary]

i got no clue what a CGNAT means

[subtle thistle]

run the triage power shell script i have on git hub and it will tell you what is blocking you

https://discord.com/channels/1260209458924224542/1495848830510436354

[subtle thistle]

CGNAT = your ISP puts multiple customers behind one shared public IP. The game can't punch through to establish a P2P connection because you don't have a real public IP of your own. Switching to mobile hotspot bypasses it because mobile data gives you a direct connection

[royal whale]

iam playing in a dedicated server so idk if this has something to do

[royal whale]

i enter the server once but now it is imposible the server kick me out and now my other two friends are playing , but it is imposible for me

[rapid lintel]

@wicked pewter https://playwindrose.com/dedicated-server-guide/#wsg-faq-transfer

[waxen jay]

So i've had this on going issue, I try to load into a dedicated server and either i go from the loading screen back to the main menu, or I'll be loaded in for 5 seconds and then get booted back to the main menu, this just started happening after I had left for the weekend. last week on launch we played for 8 hours boths days with no issues loading in at all. I also occasionally get disconnected randomly in the middle of gameplay and sent back to the main menu

[twilit oxide]

hello all, i am trying to join my friends server, but when i do the game kicks me back to the menu. any ways to fix?

[native mortar]

The servers have been set to N/A for most the day as of recently, tried a few fixes and disabling IPV6 allows me to connect to EU & NA anyone else have this issue?, I haven't had a problem for 40hrs until now.

[civic forge]

hi, I’ve set everything up, no filter rule drop UDP, NAT rule for UDP 3478, and I’m pretty sure my IP is catching UDP 3478 packets just fine I even ran a test with packet sender from my 5G iPhone to the router IP, I also added the inbound rule in Windows Defender for UDP 3478, but i still can’t host or join any of my friends' servers. It just hits the loading screen and then kicks me straight back to the main menu.

[quartz wolf]

Hey all! I just purchased and downloaded wind rose on my PC through steam. I try to play it and it shows loading and then backs out. No warning it just won’t start. I tried re-starting pc. Still nothing. Anyone having the same problem or have any ideas what I can do ? Thank you!

[civic forge]

me too but only host or join sever, offline single play still work

[iron ridge]

This could be a few things even some unrelated to the game. GOing to guess you meet all the Requirements for the game and have more than 16GB RAM installed. Have you checked your Security software is not an issue blocking the game?

[twilit oxide]

how do you do that

[iron ridge]

Many have had your issue over the weekend check out #1493364524705775657 for detail, not sure if it was resolved. So far I have had 0 issues running on high with 60 solid

[iron ridge]

I could not answer that I do not know what Anti Virus and such you run. Again if you have all the Requirements maybe check out #1493364524705775657 they are working through everything but takes time. Not sure why many of us have 0 issues when some do.

[quartz wolf]

So far it appears everything is good on the PC side of things. In trying to verify the installed files now and see what that gives me

[iron ridge]

Do you have Win 11?
Do you have more than 16GB RAM installed?
Is there Anti Virus like Windows Defender that could block the game?

[civic forge]

I’ve read up on it and saw most people point to UDP/3478. I already tried fixing that but it didn't work, so I’m back here asking for help again

[bitter cipher]

anyone else have gportal randomly shut down and wipe their game save today?

[quartz wolf]

Everything should be working. I just un-installed and re-installed. I verified the game files.
I don’t think it has pop up blockers on currently. But if it does it’s on google Firefox

Still not starting though

[red wave]

anyone has mods for fixing bad FPS caused by torches/fire? or is the only way to fix this is to lower shadow and effects in settings?\

[bitter cipher]

I started using lamps instead of torches and that has helped outa bit

[topaz berry]

anyone else having real bad connection problems, or is it just our server host?

[manic mulch]

it dont work if your on the local network with server - only seting the server to direct connection which disables the invite code - they wuold have to connect via ddbns or IP of your isp

[patent zenith]

Question, am I able to download the windrose world save file from a Nitrado Server?

or do I have to recreate my whole world if I am switching providers?

[small urchin]

I can't join a friend's server. The game crashes, returns to main screen, or infinite loads every time.

[still trail]

joining a server local to your network is as simple as changing the P2pProxyAddress from 127.0.0.1 to your internal server ip in your ServerDescription.json - and that works with invites as well as direct connection.

[orchid jungle]

hey guys, im trying to enter in server hosted, and i cant, i stay in load screen till appers a window with an error, but don't tell me what error is. Can someone help me?

[bitter cipher]

has anyone had any luck locally hosting a game with a 6 player maximum?

[silver fractal]

is anyone else having lag and other issues with rented dedicated server?

[dreamy socket]

You need to open a ticket with the provider there have been numerous reports

[manic mulch]

its not simple and direct connection works fine - heres the thing i did change the P2pProxyAddress from 127.0.0.1 to the host server pc ip but guess what soon as you start the server all it dos is keep crashing and restarting - then stops due to errors so i gave them a better - i did that to test what you said just now and thats what happens with way you said at lest for me. (agin direct connection works fine) and thats what i was pointing out to the person that was haveing truble

[lethal wagon]

heyu anyone csn help my toon on my server is mising all the quest

its my entire Adventure and discovery is all missing

[swift fractal]

hi! any of u has the problem with steam cloud and infinite loading screen?

[lean heart]

I’m having constant super duper lag where it’s unplayable. I have to quit the game and relogin. But it ends up happening again in the next 10-20 min.

[ashen wigeon]

Anyone else have issue joining friends worlds. My game crash and send me back to steam when trying to join.

[dawn breach]

Mine dosnt crash but if i try to host or join a friend i get an infinate loading loop where i need to pysachly alt f4 game

[ashen wigeon]

That happen to me once

Every other time it crashes

[dawn breach]

I have no issues in single player and the only other game i have issues playing multiplayer in is BL2 just dosnt register being online

[dawn breach]

I have yet to get a crash i only get the infinate loading loops

And i doubt its a PC error

[ashen wigeon]

Same

Can play offline solo just fine but I bought a copy for me and a buddy to play together

[dawn breach]

Same exact thing lmao

[sudden ocean]

Fast travel is suddenly not usable on the map from my Ketch, works as intended still from dingy and travel bell. I have deleted and created several new Ketch's including all three of the models and my map still is not clickable to fast travel from my ship

[dawn breach]

My buddy can launch a server no problems but i cant join because i get the infinate loading i kinda wounder if its my router

[ashen wigeon]

What’s funny is this morning was playing with him just fine then all of a sudden the game just decided to kick me out and won’t let me back it.

https://tenor.com/view/let-me-in-eric-andre-wanna-come-in-gif-13730108

[dawn breach]

People suggested using a vpn which made no sense to me. I tried my phone data (because for whatever reason bl2 worked when i ran my game off my data) but same issue presists

[cyan jetty]

Does Nitrado just suck? I see on reddit g portal seems to be solid

[oak tundra]

Same here can not load into the game

[cyan jetty]

Anyone self hosting having any lag issues?

[lean heart]

Guys I need help. It’s starting to super lag every time I log in. And it doesn’t just slow down the game. My whole computer freezes up. Running a 4080 super, 32g of ram, 7800

[dawn breach]

It could be ram depending how much your trying to dedicate to the server plus the game running itself and anything running in the backround aswell

[sudden ocean]

servers are decent for the money, but Nitrado support is complete garbage

[cyan jetty]

My friends and I just get hella lag and disconnects constantly on the nitrado sever, thinking about copying the files over and trying g portal. Was wondering if anyone else has done that/ experienced the same issues

[oak tundra]

There are a lot of issues , it isnt just Nitro or G portal . There are many reports of server and game issues .

[dawn breach]

I havnt even gotten to try multiplayer because i dont wanna spend money in a server when im having joining friend issues lol

It is granted an early access game just unfortunate they advertise mainly multiplayer expereance yet there is so many issues with multiplayer. I have no issues with the game and do hope they get resolved soon before it tanks the games reputation

[cyan jetty]

Yeah I’m not sure what that could be I haven’t really had issues connecting to friends servers, I did in the demo

How far is your friend located in relation to you

[dawn breach]

We tried fresh world fresh charecter

When i tried hosting i got infinate loading screen

When they tried hosting they got in and when i tried joining i got infinate loading

It was loading for 30min before i just alt f4d and we called it the day and ive been here trying to see if anyone has found a solution

[cyan jetty]

Where do you live / where is he

VPN might help could be bad isp routing

[dawn breach]

We are in same province 2 hour drive apart

[cyan jetty]

Not in US?

[dawn breach]

Thats my next try when i get home to see if i can at least host a world in multiplayer because at least then its some progress

[dawn breach]

No im in CAN

Hense why i said province not state lmao

[cyan jetty]

Might be worth trying to get a server closer to you

[dawn breach]

The north american servers are the closest server options

[cyan jetty]

I see

[dawn breach]

And with steam i can find his game when im online but when i go to join i get the infinate loading loop

[cyan jetty]

ISP routing might be funky try a vpn

[dawn breach]

And its this and BL2 (which just dosnt register me being online) are the only 2 games i have problems with

[dawn breach]

This is my next step when i get home from work to see if i can host a game at all because itll at least be progress

[unborn ermine]

hello can someone help me with a question about server hosting with nitrado? i have a world i wanna make public with me and my buddys but keep the same world can i do that?

[dawn breach]

If its like most server hosting sites id asume its just copy the world and over ride it in the server site (however this only comes from knowladge of minecraft server hosting from pc and using sites)

[cyan jetty]

You just have to copy the game files over. I haven’t done it but there are posts online

[rocky nacelle]

This probably doesn't belong here, but I'm tired of asking everyone and getting silence.. Hey everyone, has anyone figured out how to make ore respawn faster than 6 hours on the SteamCMD server?

[dawn breach]

Probably altering some server setting in the application files

(Again sorry just giving an answer that makes sense ive never personaly done this just taking knowladge from other games and server running)

[rocky nacelle]

I think I've looked through everything and still haven't found it.

[cyan jetty]

You looked through the world description json file?

Might not be able to mod that

I’d probably throw the files into Claude and see what it says

[worthy pulsar]

Can some one help this dude

[dawn breach]

I havnt encountered that issue myself the only issues i get is with multiplayer. Whats the specs of the computer because it could be something not liking or cooperating

[desert haven]

Our Nitrado server isn't letting anyone connect and force Alt f4s the game

[low barn]

Hi there, we are running a hamachi Server for 4 Players. 3 days ago we got most of the building plans and started pimping our Base. The Problem is that with every building our FPS are dropping by 10-15. Now WE are at a Point where the Guy with the literal best hardware out there is at 50fps while me with a rather old rig, i am at 15-20fps when in base.
We want to build more tho. Is there any way we can boost fps or are we cooked?

[fading kayak]

yea I am starting to see that also. I haven't checked all, but lights are usually one thing that will reduce frame rate, don't put so much around. Maybe get rid of all the boats, just keep one per person.

You can also try grouping similar things together, not use so many different material types.

hide stuff behind walls, so you don't see all in one frame.

keep doors closed, so you dont see all the ocean and islands in the distance all the time.

Can also play with the settings, reduce texture sizes and other graphics.

[dusky ember]

Anyone seen this before

sat at loading screen for ages then got the above image

[hollow hull]

https://discordapp.com/channels/1260209458924224542/1493764667074412797/1496480964560420925

[hollow hull]

same problem.. should we wait fix update or what..

[dusky ember]

It was fine on Tuesday on the machine I am on currently but now it wont work. My other machine at another location loads fine

Maybe a firewall issue

[undone stag]

Died fighting the Grim reaper during the quest and now I can't finish the boarding fight or damage it anymore?

[hollow hull]

how long loading should do.. I have 600M cable...

[wind garden]

Anyone else have problems with their Nitrado server? Mine will not start

[lime topaz]

The local save file is corrupted.

[night drum]

I'm new here and I don't know where to ask yet. And I would like to ask in general where I can ask about the localization of the game.

[hollow hull]

Yep.. network 0% when loading.. F-Secure or win firewall not block it..

[fading kettle]

Ehh and sadly natural light from windows is crap in this game. I have made almost glasshouse room yet its still dark like in cave inside in middle of day

[night drum]

Please tell me, is it possible to add the Ukrainian voice channel to your server?

[shy blaze]

Everyday i have issues joining my friends server

Yesterday we spend over an hour trying

[dusky ember]

Ok I will look up how to clear the local save file

[shy blaze]

I literally cant join my friends server anymore

[lime topaz]

If possible avoid using Steam Cloud till the devs patch their save system. It's causing a lot of save file corruptions once you start using it to keep multiple devices in sync.

[dusky ember]

Cheers I removed the folder in Appdata and it pulled it all down from the cloud and worked fine after that

[fading kettle]

Umm i think this server have that feature to create ur own vc channel no?

[honest topaz]

I've noticed that if the game fails to join a server for whatever reason (except for wrong password) you are just returned to the main menu. Would be great with a small feedback regarding what the issue is. Server timeout? Wrong game version?

Not sure if this is the right place to bring it up, but

[severe zinc]

Hello, I’d like to know if it’s possible to "copy" the ID of an online game (on a Nitrado server) and then create a new single-player game by pasting that same ID?

[inner star]

Guys, do you have a method to transfer world progression to another server ?
my world is broken, the npc asset is gone and they're nude rn. the item that we can consume are not decrease and the count is bug

[honest topaz]

I mean I just moved my entire world from Nitrado to G-portal. Worked like a charm.

Oh you meant the progression, not the world itself

[inner star]

world or progression, so i can play the game, rn i cant play the game, because of the bug or broken world. i dont know why tho

[severe zinc]

I don't want to switch from Nitrado to G-portal; I’d rather move it from Nitrado to a single-player game.

[wanton vector]

hey lads i have a mate who is just stuck on the loading screen

[coarse siren]

i have reach level 10 and only got 2 points on progression but no points on talents points

[cunning python]

There are levels where you do not get any talent points. on your Progression tab it shows you what you'll be rewarded with when leveling up.

[manic mulch]

you currently have 9 talent points unspent 😮

[next arrow]

Does anyone know how to fix connection services issue? I have tried restarting the game and steam. Also uninstalled and re-installed the game. Still can't join any hosted games. All servers are listed as N/A.

[dawn breach]

I think there is a post reported somewhere on this

[cunning python]

https://tenor.com/view/cat-cat-math-math-cat-numbers-cat-funny-gif-13385485103134761656
Forgot to mention but i had a weird glitch last week. Ammo would stack up to 160 in the pouch (still 40 in inventory). After a day or so the dedicated server would crash every time i tried to add to the stack above 40. Swapped to a backup of the world i made the day before and it was fixed. Now stacks are back to being 40max.

[subtle thistle]

you have a block from your router or ISP

[subtle thistle]

also if you have ipv6 on disabling that has been bringing them back up to showing as available

[next arrow]

Thanks!

[subtle thistle]

i also just updated the TS for the game have been compiling as well there is a lot of info i have been collecting
https://github.com/1r0nch3f/Windrose-Captain-Chest

[modern sluice]

ok, so... please remove that awful destiny cursor and just replace with regular highlights
I think I speak for 90% of gamepad / controller users when I say "we prefer to navigate with individual buttons, not a fake cursor"

[subtle thistle]

yeah this is tech support and not game feed back might want to try #1493364524705775657

[modern sluice]

it's kinda both, but ok

[mystic vigil]

If i decide to host a permanent server from nitrado. Can i use the map we been using as a private multiplayer?

[lime topaz]

Yes, pinned message in this channel.

[blazing nest]

if i hire a server for my game can i add my saved game to the server or do u have to start from the begining

[lime topaz]

^^^

[subtle gorge]

Nen freund konte mit mir zocken jezt seit dem updeit geht nix mer er kommt nur bis zum laden dan gehtz nicht mer weiter was kan man tuhen

[open token]

Hey, I've got a little problem—since yesterday, I haven't been able to zoom in or out on either the map or the bell, which makes navigating and teleporting almost impossible. I've already uninstalled and reinstalled the game several times and run a scan for errors, but nothing has improved

[light forge]

I have issues regarding a dedicated server, It was working fine last night (12 hours ago) but today, no-one is able to load into it, it's detected in game and says 0/10 players. after being stuck on the loading screen for 2 or so minutes it either kicks us out to the main menu or a straight CTD.

The server hasn't had any changes and is definitely on etc. (It's a personal server that we own)

[dawn tinsel]

I have the same problem

[tough warren]

So me and a couple freinds made a dedicated server. For awhile i was able to play with no issues. Now the game is unplayable for me. Even after he restarted the server im still lagging. Is there a fix for this or am i just SOL?

[eager cosmos]

i cant see Quest or any adventure anyone can help me i at start and still lvl 3, i can see the quest on map but not in Journal

[lean heart]

Same thing happened to me!!!

[granite cliff]

Anyone using Windows GSM to host dedicated server?

[gusty plinth]

What is the differience/corelation between the combat difficulty setting and mob health and damage multipliers? Is the combat like parry time, how often the red dot procs?

[wary ledge]

Steam dedicated server is crashing every 18 hours give or take due to a memory leak error on the server. Machine memory is not being over taxed and it just appears to be a issue with the server itself. Anyone else seeing this?

[gusty plinth]

my server restarts daily so it makes a backup, using gportal was auto set to a bad time though lol

[vernal brook]

Has anyone been able to restore anything after getting the infinite loading screen? I did the renaming saveprofiles and it worked the first time, but it's doing it again and the saveprofiles part is not working.

[lime topaz]

Out of curiosity, have you had (or still have) Steam Cloud enabled ?

[vernal brook]

I did, I was playing it between two computers. I turned off steam cloud on the last computer played and I still can't get it to come up due to corruption. I'm willing to play without steam cloud and just on one computer if that fixes it. Just would rather not lose all current progress.

[lime topaz]

So currently this scenario is one of the sources of save corruption and if you keep having it enabled and keep trying to re-sync multiple devices, your save files may keep getting corrupted.

So it depends just how many backups it shot down.

[vernal brook]

It looks like I have a backup last modified late yesterday, going to try and restore that and see where I am at with it. Then I'll just leave steam cloud off hah

[brisk fulcrum]

THIS IS STILL HAPPENING ITS VERY FRUSTRATING

[lime topaz]

That's kinda brutal :3

Could you make a bug report of this here #1493348541177794601 or through the in-game button ?

[brisk fulcrum]

I DID THE INGAME ONE WITH THE CLIP WHEN IT FIRST STARTED

soory didnt mean caps

[lime storm]

is anyone else having majior lag when playing co-op? like the game pauses and has to catch up

[tough warren]

There's nothing i can think of. I've uninstalled multiple times. I've changed stuff around and its still not working. I'm stumped.

[lean heart]

Sad. Literally unplayable rn. It’s like my solo server got screwed and I can’t fix it.

[tough warren]

Now i cant even load into the game lmfao

[rain kelp]

Please make the server easy on Linux, why did you make me stay up late at night trying to create a server on my Debian VPS? (and I was able to set it up this morning fully working perfectly)

[merry crane]

By the way, it was completely this that was the issue, thank you very much!

[rocky heron]

anyone found the issues with dedicated servers yet? still cant join and play after yesterday. is it a hoster issue or a game issue?

[faint cave]

set ip4 to ip6

[clever zenith]

hello anyone experiencing auto quit/kick when joining on someone else server or friend server?

[abstract kindle]

Hey Guys, i have an issue with launching the game. i have already played 94 hours. now when i open the game it is stuck at the loading screen before the main menu. can anyone help with this? i would love a step by step guide on how to fix this.

[tidal sedge]

So how does one get access to the discord content creator channel to post videos? Do I just have to wait a certain amount of time to get access to post?

[thorny flume]

Enable it manually.
Oh wait it's to actually post that's different. Idk, ask a mod maybe.

[dreamy socket]

100% host provider, my servers have been fine since launch.

[smoky widget]

im here for answers as well, played yesterday with 3 of my friends, was fine

[fast hull]

there is a problem with connecting to a friend's server, throws it out of the game or into the main menu, how to fix it

[smoky widget]

and then cant connect anymore, loading screen and then back to main menu as described

[thorny flume]

Are you exclusively using an IPv6 network connection?
A friend of mine had a similar issue until he changed the connection setting to IPv4

[smoky widget]

i just finished changing it to ipv4

trying now, fingers crossed

[thorny flume]

I am hoping that the lack of follow-up is indicative of success

[heavy oasis]

I’m on my school gaming pc and downloaded the game there but it’s taking awhile to load into the game is that normal? Or should I restart and see

[smoky widget]

hahah no, sadly, i might gonna wipe the server's save file

i tried creating new char, it actually got in, but after tutorial, back to main menu

[round moss]

guys i cant join back my friend lobby how do i fix it

[heavy oasis]

Is he online?

[round moss]

yes he is we used to play together

but now i cant join back

[smoky widget]

im assuming theres problem between player save files and server save file

like server goes on, but player's doesnt

[round moss]

it stuck on loading then kicking me out

[smoky widget]

sweet,lets suffer together lol

[iron sonnet]

Just wanna say, I really appreciate the stance on 3rd party programs and the Dev's position on keeping them OUT of the game. Protect your product and protect the gamers. SO far so good. Nice work peeps!

[smoky widget]

do share if u have solution

[round moss]

just re installed the game but still same issue

[heavy oasis]

Any reason why I can’t load the game it just says loading (I’m playing on. A different pc)

[tacit forge]

Same here, trying to join my own server and kicks me out after loading screen. Server is hosted on Survival Servers.

[iron sonnet]

There has been some west coast server updates / corrections / repairs... that migh the issue..???

[smoky widget]

thing is, last night its already happening to a friend of mine, while me and another friend was currently playing in the server

and today 3 of us cant get in

welp, did all i can for now, ill stick around for few days and wait for my tickets get answered by the server provider i guess

[light forge]

Been getting the exact same issues you've been describing on a dedicated server (home server in a mates house) we were all playing perfectly fine last night and today it won't get passed the loading screen (either CTD's or puts us all back at the main menu)