❓│quick-questions

[small badger]

if you use an iphone or ipad, then according to this #❓│quick-questions message, then yes

[tranquil osprey]

What do you mean, I want to play on my PC

I can play on my Phone, but my PC isnt working

[small badger]

sorry I misread, you need to follow the steps for the pc section

[tranquil osprey]

I already did and it didnt help

[small badger]

discord needs to be closed to clear cache properly

[tranquil osprey]

It was

[cinder flax]

Hello. The app froze when I finished collecting the stickers.When I shut down the app, the treasure chest disappeared.I have received the energy and the box.The treasure chest currently on the farm is from last time.

[agile valve]

If you're missing something you can raise a ticket using the in-game ticketing system (on the right hand side) and request a replacement

[cinder flax]

sure, thanks.

[sterile lava]

hi all, how do i add neighbhours?

[agile valve]

You can't add neighbours but you can visit other people who are playing in the same discord channel as you. Try starting the game in a channel like #💭│general or #🎮│farming-activity and you'll find other people at the train station.

[sterile lava]

oh okay, thank you 🙂

[tranquil osprey]

Is anyone able to help?

[shell sorrel]

are there any ways to get 5 star sticker packs other than purchasing them with stars, codes, and daily rewards? i’m only missing 5 star now :(

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[spare knot]

You can get them from the ways you mentioned and that's it. You can also get 5* cards from 4* packs at a lower chance though. Once you're past the first few weeks of an album it's generally only 5* and maybe a couple 4* cards remaining! So most of them you'll end up getting through the 5th daily reward, 4* packs and then the guarantee new 5* vaults. I wouldn't use the vaults until the very end though to maximise the chance to complete

[shell sorrel]

Ahhhh gotcha!! Thank you for the help and advice! :)

[tranquil osprey]

Pls I wanna play, anyone help?

[spare knot]

Are you trying to play through the Discord Application or on a web browser?

[tranquil osprey]

Through the app

[spare knot]

Try using a browser and see if that works for you?

[tranquil osprey]

I already tried that it doesnt

[spare knot]

Tried other browsers?

[tranquil osprey]

Not yet I will now

[spare knot]

If it doesn't work, try turning hardware acceleration off, clear discord's cache again (close discord through task manager to be sure), then turn hardware acceleration back on and see

[tranquil osprey]

Tried it all and still doesnt

[spare knot]

I'd make a @languid elm and see if you can get some help from there, I'm unsure what else there is ^^

[tranquil osprey]

okay thanks for your help still

[spice wedge]

where are the codes

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[rose egret]

hello guys, why my game dosent open? Its freeze on the main menu, just the image of the farm

[neon garnet]

where cn i contact support i used 50 energy and it didnt start mining 😭

[agile valve]

There is an icon on the right in the game to raise a ticket.

[north zodiac]

Hello, need help removing obstacles. How can I add friends to help?

[strange flax]

there are any codes for use?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[feral bobcat]

You don't need to add anyone, just play in the same channel people are playing and ask them to help you

[feral bobcat]

BUTTERFLIES

[orchid hound]

hello?

[agile valve]

Hi!

[orchid stirrup]

whats the best use for gems after you bought every part of the land?

[safe basin]

is it possible for me to finish the album if i have one 5 star left to fill? (i still havent used my vault but i have 5 more 5tiers to go and i can afford only 4) or does it strictly depend on rng?

[agile valve]

I think bronze keys from the marketplace

[agile valve]

You should finish it, you've got about a 75% chance from here.

[knotty ether]

g

[blazing fox]

Right

[woeful adder]

Right

[gentle oracle]

I fear I won't finish the book 🙁

[urban mason]

i have train tickets still nothing happens when i click "visit" on my friend's farm

[woeful apex]

Goodnight fellow Farmers 🙂
Is there an item or button that auto groups all of one item. Like a chicken magnet or something like that?
🧲
🐣
🧐

[agile valve]

There is not

[woeful apex]

Thank you

[zealous ginkgo]

hello, where i can find codes

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[candid phoenix]

Is anyone having issues with it loading up ? i cant get in to play .

[agile valve]

I'm playing on discord, it works for me

[atomic pewter]

Hello, who do I contact if I want to reset my progress? @agile valve

[agile valve]

Sent a direct message to @languid elm

[atomic pewter]

Thank you, how long does it usually take for a reply/update on the ticket?

[agile valve]

I'm not sure, but I'd give them at least 24 hours to accomodate different time zones

[atomic pewter]

Alright, btw do you have a good tips to accelerate the progress of this game? My max level so far has been only 18, I keep getting stuck without spaces to drop supply

[agile valve]

Running out of space is quite normal in the early parts of the game (up until level 30ish). You need to use the shovel (in the menu on the right) to delete less important things. You could also cash in money early, but you really want to max it in order to be able to unlock new land quickly. If you have a read through the guides in #1272491707438731294 you will find some good tips.

[atomic pewter]

Alright thanks, also I see the feature to input code/voucher, where do I find that and is it a daily thing? Also where do I find details on upcoming events like the reduce in energy cost the other day?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[agile valve]

They're all posted in that #🌟│community-news channel. You can subscribe to be notified when something gets posted there by clicking the Channels & Roles channel in discord and asking for updates from there. The new codes are released, generally, weekly.

[short ivy]

Can i ask when will the rewards of the drawing comp be given?

[potent yarrow]

Is there any valid voucher codes going on right now?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[red drift]

I can't access the game, why is that?

I pressed the correct buttons, but it says the game is faulty and I can't log in. 😭

(English is not my native language and I'm using Google Translate, sorry if there are any errors.)

[glass shuttle]

Anyone else have their train stuck? It keeps travelling, closing the app and logging back in doesn't help.

[hybrid stirrup]

What platform do you play on?

[spare knot]

Try to clear Discord's cache and try after that

[visual sky]

I have been playing for a while now. I think I am at level 18. At what level can you access the islands. Or is that a separate game? I struggle to get to the he directly from discord. Is there an easy way to essentially bookmark the game?

[rancid wind]

Is there going to be a schedule coming out for the boost events, like it did last month

[hybrid stirrup]

id:customize Go here and click on Game Updates role that way you can be alerted whenever new updates are released. The island is currently not released, but will be released June 8th for all players to enjoy.

[hybrid stirrup]

Currently boost events are random with no set dates. Once the new updates are released, more information will be released on how it they will work in the future. For now though, there is no current set schedule.

[tulip hemlock]

+1 to this 😼 i wanna know if i should count the participation sticker pack in my chances of finishing the album HAHA

[agile valve]

The Island is a separate event that will be released next month.
I'm not sure of a way to bookmark the game, but when you click the app icon in/beside the chat window it will show your most recently used games/apps at the top.

[limpid portal]

You can open it in your DMs then you'll have it there. I just type a . in the chat every so often so it goes to the top of my DMs 😂

[gray garnet]

how do you get level 8 and above flowers?

[golden chasm]

is it worth it to spend gems for the two hour opens?
just realised it's 5 gems no matter the stage

[spare knot]

It really depends on your priorities! I personally would just unlock the premium lands with my gems, but if you're close to completing daily tasks with not much time remaining I could push using a few gems to make sure I get those top packs

[golden chasm]

ahhh
true

[west path]

a

[hybrid stirrup]

What do you mean exactly? Once you get new plants/animals unlocked by ranking up, they are automatically added to supply crate and will drop when you drop the supply crates.

[terse garnet]

should i buy land with my gems or save them for something else?

[spare knot]

Best thing is to buy land first :)

[mint drum]

What time tomorrow for the maintenance?

[hybrid stirrup]

Probably sometime in the afternoon UTC time, but a specific time hasn't been stated. I am only guessing, based on when previous updates to the game has been released.

[torpid aurora]

hello, my game isn't opening, who can help me?

[feral bobcat]

Follow these steps below: blue screen

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[torpid aurora]

already done that, stays the same blue screen

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[kindred badge]

is there a new coupon ?

[thorny bay]

yes, its BOUNTY

[fair patio]

i was just wondering how i got a new card out of a purple sticker pack but if i go to buy the safes with stars i can only buy the legendary safes says i have all the stickers, so was just curious on how that works?

[nocturne vale]

where the codes at

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[agile valve]

The purple vault will give you a guaranteed 4 star sticker that you don't already have, as you already have all the 4 star stickers it won't help you & so is greyed out, The orange vault will give you a guaranteed 5 star sticker that you don't already have.

But you can still get 5 star stickers from purple sticker packs. The sticker packs and the vaults are altogether different things

[fair patio]

oh okay ty! that makes sense

[gray garnet]

I've been merging flowers from the greenhouses, and it seems like i can't get flowercows or anything unless they're so extremely rare that the wont show up for months even with four greenhouses

[agile valve]

My understanding is the flowers that drop are random. Whilst they're numbered like tiers, it's just flower #1, flower #2, etc So you eventually get it if you just keep playing.

[warped crow]

how do I visit my friend's farms? currently it only lets me visit maggie's farm and the discord

[woeful apex]

Goodnight Farmers, Is it called trading when you visit someone’s farm & they visit yours?

[hybrid stirrup]

To add to Moriador’s response and what you said, some unique decor from the greenhouse is more rare indeed. I don’t personally have the greenhouse unlocked yet, so I don’t know what all exactly is rare or not

[snow meteor]

when i try to load farm merge valley "launch in DM" it's stuck on a blue screen and ive been letting it load for like 20 minutes and it;s still stuck

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[tulip gorge]

h

[ancient marsh]

Can you delete your progress in this game and start over?

[shut knoll]

how do i get more of the upgrade things for the animals?

[agile valve]

Yes, if you send a message to @languid elm they can reset your progress for you

[agile valve]

If you mean the cards... they are a rare drop from when you harvest more of that plant/animal. So just keep merging & harvesting and you'll get there eventually. After you've upgraded any plant animal to level 3 (or have enough cards to do the upgrade) the cards will stop dropping.

[silent patrol]

i had 600+ stars and was expecting to open an orange vault within the next 5 days and i only need 3 more cards to finish the entire collection but i accidentally clicked the purple vault somehow when checking the vaults out even though its not supposed to be possible to open it is there anything i can do? ive got 118 stars now after wasting that 500 on nothing

[spare knot]

This'll be a @languid elm level report! Please contact there :)

[obtuse pond]

Error: E005: Failed to initalize services - Services failed to start: timeLimitedEvent, buildings, fastForward when i try to play this pops up is this normal or i should do smth so i fix this?

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[wanton oar]

Do we know when we'll get the fan art contest results ?

[spare knot]

Clear discord's cache for this

[tranquil osprey]

I have it too but on my Phone

[molten gate]

My farm wont open. It says

It appears something went wrong while trying to enter the game.
If this persists, please contact us!
Error: E005:Failed to initialize services - Services failed to start: buildings, timeLimitedEvent,
fastForward

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[spare knot]

Are you on ios or android?

[spare knot]

Clear discord's cache as above ^^

[molten gate]

Ios

[spare knot]

On mobile:
Android: Go to your phone's settings, open the Apps list, select Discord, and tap Clear Cache.
iOS: it doesn't allow clearing the cache directly, so you need to uninstall Discord and then reinstall it.

[bright totem]

how to clear discord cache?

[spare knot]

Which device are you using?

[bright totem]

pc

[spare knot]

Windows?

[bright totem]

yes

[spare knot]

in app or on browser?

[bright totem]

in app

[spare knot]

On PC (Discord app):
Open Task Manager and fully close Discord.
Clear Discord’s cache by following this guide.
Windows: Open Windows File Explorer and type %appdata%\discord in the address bar.
Mac: Open Finder, click Go, then select Go to Folder. Type ~/Library/Application Support/discord/ and press Enter.
In the Discord AppData folder, delete the following folders: Cache, Code Cache, and GPUCache.
Empty your Recycle Bin to permanently remove these files.
Relaunch Discord and try opening the game again.

[bright totem]

ok

[manic pivot]

How do you have someone visit your farm to remove an obstacle?

[green scarab]

Subject: Game crashes on startup - Error E005
Hello,
I am unable to start the game. It shows an error right after launching.
Error Message: Error: E005: Failed to initialize services - Services failed to start: timedEventFetcherService
The game gets stuck on this error screen and won’t proceed. It seems like there’s an initialization bug.
Could you please help me fix this issue?
Thank you.

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[green scarab]

Hello,
Thank you for the reply, but this is not a black screen or Discord issue.
The problem is with the game Farm Merge Valley.
When I try to open the game, it immediately shows this error:
Error: E005: Failed to initialize services - Services failed to start: timedEventFetcherService
The game does not even start. I cannot play at all.
This is not related to Discord. Could you please check this game-specific error?
Thank you.

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[real horizon]

same here

[static frost]

I did all the following guid, but my game or white or blue or im level 1😭

[plush pilot]

keep the activity closed and check #🌟│community-news for updates please 🙏

[real horizon]

excatly

should i disconnect my discord as well?

[static frost]

you may try, i did like 3 times even restarted pc - no results

[real horizon]

i restart twice

[spare knot]

These bot replies are for general errors. The main error people experience right now is the cache error. Please clear discord's cache and wait for maintenance to be over

[lyric frost]

Where can I go to report a bug?

[native thicket]

#🌟│community-news message

[vital wedge]

I’m trying to find the cache folder but it isn’t popping up lol

[native thicket]

we are down guys

[real horizon]

when will be able to back connect

i need to deal with my golds, lots of golds

[spare knot]

Keep an eye on #🌟│community-news

[compact slate]

My level has reset, what should I do???

[spare knot]

Game is in maintenance please stay off until it's complete

[delicate torrent]

just wait, it will be fine when the maintenance finish

[cinder patrol]

Would you know when this will be finished roughly pls

[lyric frost]

Has my game been reset?

[spare knot]

We don't know how much they're doing, so no we don't know

[real horizon]

cant wait to upgarde my big farm

[spare knot]

no it's not been reset. Please just wait for maintenance to be over

[lyric frost]

ok thank you

[real horizon]

be quick plz

i need to do my daily mission

[static frost]

if you already opened %appdata% just press D and it will show up

[compact slate]

thank you comrades

[spare knot]

for anyone curious on what's going on :)

[vestal wyvern]

@plush pilot When you put the new update out, can you put me in the island beta? I wanna be in it! I'll give some feedback on it too if that's what's needed to also get in 🫡

[worn garnet]

all people can use soon the nice new update?

and i will be sooo happy to try the island too please 🙂

@plush pilot

[tranquil osprey]

it works now, tried it a few hours later

[median crater]

CODIGO

[feral bobcat]

BOUNTY es el último que ha salido

[vague timber]

Hi, if I hire a third worker, will it stay forever or disappear after 14 days?

[feral bobcat]

You rent them for 14 days, there's no possible way for them to stay forever

[dusk wraith]

I've 4 cards of 2 star Wheat, shall I merge 3 together to get 3 star or wait for another 2 star wheat and then merge 5 together?

[hybrid stirrup]

Any left over/extra cards will be later converted to gems. I don’t recommend low level players worrying about this though because of how much space is takes up.

It’ll require having saving 9 cards. Merge 3, merge 5, and leave the 1 card alone. With the cards you just merged it’ll allow you to get to 3 stars on the crop/animal. Once redeemed, that card will be converted to gems. (The gem amount is low, hence why I don’t recommend doing it if you lack space since those cards take a while to gather). Some people recommend not evening doing this technique at all.

Also, keep in mind, you can shovel cards at any time and they will drop again. They only will stop dropping when you have enough cards to get to tier 3.

Another note, you don’t have to upgrade to tier 2, you can automatically merge to tier 3 and claim that tier 3 card.

[dusk wraith]

Okay, so theoretically high level players who have lots of space can just stack up on tier 1 cards and then convert loads of cards into gems?

[shut owl]

no, I don't get cards anymore

[shut owl]

has nothing to do with level

[dusk wraith]

I was just thinking if you just keep tier 1 cards, you should get infinite as long as you dont upgrade them to tier 2?

[shut owl]

if you merge the 3 card to get your tier 3 and collect that tier three the remaining card will convert into this gem

you will get no more of those cards. You will keep getting the others until you reach tier 3 crop/animal.. Which most want as the harvest produces more items.

[lilac salmon]

why can’t we stack visits

like are there any downsides to that? I find it kind of annoying when several people visit before I’m able to clear

and I also don’t want them to waste their visits either

[shut owl]

it helps to 'chat' or arrange those visits. I know it can be hard to keep up.

[lilac salmon]

what does chat/arrange mean?

[shut owl]

go to farm-activity 2 and look under the pin 📌 it gives details

other channels, check their pin they often describe their 'different' way of communicating.

[lilac salmon]

I understand how ppl communicate visits, but how does this tie back to clearing visits?

[shut owl]

usually no one else visits until I ask again or confirm I am ready to trade with someone else again. It helps slow down how fast other are visiting. Random visitors who read chat will visit others since they see you are engaged in a planned trade

gives me time to clear that energy and replace it with a different tree/rock/toolbox and drop another 30 items to get another ticket. Organizing... what a pain!! LOL

[amber valley]

guys

where i can find the codes in this server?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[mint drum]

#1448403027353538613 or #🌟│community-news

[amber valley]

thxxx

[lilac salmon]

is it possible to move crates?

*stacks of 20 or 60 crates

[agile valve]

No

[lilac salmon]

should I just use them when possible or save them?

[agile valve]

A strategy might be to use them when you can spend the crates straight away, so that you can continue to earn crates over time. But exact strategy will depend on how you play.

[humble silo]

2

[spare knot]

#🌟│community-news message

[placid bronze]

When I play on mobile, the connection fails. Is anyone else experiencing the same issue?

[teal walrus]

Hi, would complete apple pen support be added at some point? 😸 I can’t merge with it

[sterile lava]

how do i fix this please?

[spare knot]

#🌟│community-news message

[outer parcel]

how long does it take for the energy to regenrate in the event?? is it the same as the farm cause there is no timer...

[plush pilot]

yes, the same

nevermind, it's 1 every 72 seconds on the tropical island!

@outer parcel

[outer parcel]

lmfao yea i figured that out

with a timer

[obtuse sinew]

Do we get to keep the progress we make?

[plush pilot]

no, the event is reset at the end

[clever plover]

how do i remove the error sothing went wrong my friends are still playing while i ve restarted my pc 2 times

[plush pilot]

#📢│announcements message

[hot locust]

tengo este error hace dos dias

[bold heart]

error E0005

[fleet radish]

It appears I was charged twice when purchasing the Tropical Pass. Where can I get a refund?

[vivid moth]

Does it mean resetting the rewards back so we can enjoy it again for the second time or will you take back the rewards we got during the event?

Also second question, does buying the Premium Tropical Pass works?

[elder wyvern]

Should I wait until my daily challenge starts before I go to the tropical island or does that matter at all?

[lone nest]

Is it possible to finish The album ??? I rush like a japan farmer, buy premium and i'm at 105/108... Is it a cosual game or a pay to succes game ? Totaly BORED NOW

[topaz roost]

イベントのテストプレイでのトロピカルパスの無料報酬の方が、貰えるものと『ホームで受け取ろう！』と表示されてますが貰えないものがあります。
これらはテストプレイだからですか？

In the event test play, for the free rewards on the Tropical Pass, there are some items that are shown as obtainable with the message “Receive it on the home screen!” but can’t actually be claimed.

Is this because it’s a test play?

[vivid moth]

I don't think that matters, unless you haven't unlock the album yet but you'd get the Packs only until you open the album.

[vivid moth]

It's definitely really luck-based XD

But I've documented mine for the past 4 album seasons and you can definitely finish them had you do every 50 Daily Challenges and collecting the Orange Pack at max 11 of them in a season, while the Star Vaults must be kept until the end of the season to minimise duplicates

[vivid moth]

It works for me

[topaz roost]

Thank you so much!

[snow zenith]

Why error Eo5

[twilit yarrow]

Wondering if I could get some help, I bought the tropical pass earlier and didn't claim any of the premium unlocks, but now I checked back after two hours and it's as if I never bought it, and it prompts me to buy it again. I checked my account, I was definitely charged for it.

[vivid moth]

Need to clear cache, please refer to these #📢│announcements message

[snow zenith]

I don’t understand them

[vivid moth]

I had asked about buying premium too, guess we can only wait for them for now

[vivid moth]

Hello Farmers! If you're having trouble launching the game on Discord, you can fix it by clearing Discord's cache:

On PC (Discord app):

1. Open Task Manager and fully close Discord.
2. Clear Discord’s cache by following this guide.

• Windows: Open Windows File Explorer and type %appdata%\discord in the address bar.
• Mac: Open Finder, click Go, then select Go to Folder. Type ~/Library/Application Support/discord/ and press Enter.
• In the Discord AppData folder, delete the following folders: Cache, Code Cache, and GPUCache.
• Empty your Recycle Bin to permanently remove these files.
• Relaunch Discord and try opening the game again.

On mobile:

• Android: Go to your phone's settings, open the Apps list, select Discord, and tap Clear Cache.
• iOS: it doesn't allow clearing the cache directly, so you need to uninstall Discord and then reinstall it.

On browser:

• Press Ctrl + Shift + Delete, select data and files, and clear.
• or follow this tutorial.

[vivid moth]

Feel free to ask if you're still confused

[snow zenith]

Ok

[vivid moth]

But I know someone who bought the premium and is fine with claiming the premium content

[ornate spade]

any ideas what I should do?

I have 95/108 cards, only missing 5 stars, should I just save the packs from island event till next album, or should I just open and pray I get more new ones?
Im not sure if the new album is instantly ready or or either

[vivid moth]

Should wait for the next album, needing thirteen 5 star stickers with only 5 orange packs sounds improbable.

[gleaming kelp]

what to do with error E005

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[ornate spade]

pluss the daily's ofc

but does the new album come instantly, anyone know?

[lilac oasis]

same here hopefully someone answers soon 😔

[tulip onyx]

hello! im trying to resolve the e005 error but %appdata%\discord doesnt exist in my file explorer

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[fiery quail]

Where event tropical island? he's nothing

[spare knot]

You probably were not selected, this is a limited soft launch for some players but not all

[fiery quail]

But I just played it today and won diamonds. What nonsense is this?

[spare knot]

Ah not sure then! I'd make a bug report on this or post in https://discord.com/channels/1158408201344135258/1506987378223349830

[feral bobcat]

We don't know why the tropical island dissapeared for all. We may need to wait for an official announcement. If you bought the Premium Pass you may to ask for a refund

[fiery quail]

No, i send 100x diamonds for 150 energy, how refund this?

[feral bobcat]

You can send a ticket by Dm'ing @languid elm

In the meanwhile I suggest waiting for an official announcemeent regarding this situation

[fiery quail]

send ticket from discord or mail?

[feral bobcat]

If you send a direct message to @languid elm it will automatically create a ticket

[vivid moth]

Yes, all in this https://discord.com/events/1158408201344135258/1463145208853041223

[native thicket]

lets wait for the news

[orchid stirrup]

do we need gems for the new update?

[digital bison]

I had access to the tropical island earlier but now I dont is that supposed to happen?

[storm oak]

Lost access to my island

[native thicket]

#📢│announcements message

[native thicket]

i spent 3k on energy

[dire folio]

Now that the island is going away again, can I get back the 1250 gems I spent to purchase more energy?

[brittle pebble]

im not lucky, can't play tropical in main server.

[native thicket]

well none of us are now🤣

[brittle pebble]

Btw how many limit pink energy.

[native thicket]

150

[thorny bay]

so, if i close the game i will not have access anymore to the new island?

[native thicket]

#fmv-russian message

[storm oak]

Can you guys make payments from the phone app available

[thorny bay]

and if we use gems on the new island, those are gone for ever, since they are going to roll back the update?

[brittle pebble]

THANKS... btw is shown cooldown restore pink energy? like cooldown 3min.

[native thicket]

nope<payments from the phone are blocked

[native thicket]

i forgot to check sry

i guees so

[brittle pebble]

huh..

[native thicket]

3 min

[storm oak]

I can’t access the game on my laptop cuz it literally doesn’t run any games

[native thicket]

i bought an energy for 3k and closed the event within hour

[brittle pebble]

sorry i cant give more information about #1506987482070126703

[brittle pebble]

woah thanks info.. 3k easy for me.

[void bramble]

so we cant open event beta anymore?

[native thicket]

well it was beta,they could change smth after that

[native thicket]

yep

follow the news

[frosty viper]

Hello, I collected diamonds for opening an area, but I spent them on energy during the event - will these be refunded as well? thx

[native thicket]

probably,we dont know for now

if you had a problem with payment you can open a ticket in @languid elm

[slender perch]

How can i visit someones farm

I have tickets

[dire folio]

Go to one of the playrooms and ask for ctrade or etrade

[slender perch]

Can u tell me the diffrence ? Like whats the c or e trade thing

[stiff rapids]

Simplified Guide for Newbies <:Heart:1284115634443259954>

• Join game via Game controller icon 🎮

• Visiting each other: Etrade / Ctrade

  • Etrade : Energy Trade; make sure you have less than 50 energy
  • Ctrade : Crate Trade; When you have more than 50 energy

• Remove obstacles: Haybale/Tire can be removed by asking ppl for ctrade, just join game and ask anyone

• After asking for a trade, make sure to wait for someone to reply "omw" to start the trade.

• If there's multiple replies, reply to the first one, and let the second person know.

• Use Reply function to prevent confusion.

• Reply "dty" to inform the person youve completed the trade.

• If you have an obstacle to remove, ask for Ctrade instead of Etrade as otherwise it might take away one random thing away from the other party ( 💧 randomly to )

Suggested by periwinkly

[elder wyvern]

I have not been able to buy the premium pass on the tropical island. I go around and around with verifying I'm human, etc. Is anyone else having this problem? I never had a problem before with paying for stuff on Discord, so this is definitely new.

[plush pilot]

the tropical island has been removed, you can refresh the game, we've shared more details on #📢│announcements

[loud tinsel]

Trying to reactivate premium pass but this keeps popping up.

[elder wyvern]

Farmer Anthony: Seems to me that was just a way to get players to spend their gems on energy for no reason. Very disappointed doesn't even come close. I don't like that I've been duped. Even got to level 20 with no prize or anything at the end.

And thank God I didn't spend any actual money, or I'd be even madder than I already am.

[shut owl]

not very kind... it was a test to find bugs. That was clear. The actual new edition starts june 8... and those who did spend money are getting money back and in game purchases are being done too. DID you read the announcement. Please feel better, it is good they found any bugs.

[elder wyvern]

I'm sorry. I overreacted and spoke to soon. Accept my apology. My bad; have a good weekend.

[unreal kestrel]

Hi

[shut owl]

I thought you were so nice, from other times.. I know how this game does make us feel deeply... Love you!

[elder wyvern]

You are sweet to forgive me!

[plush pilot]

Sadly everything was working fine on different servers but we found critical issues when launching the event globally, mainly due to some things related to MSN & Discord. Our devs have continued to prepare a hotfix tonight, so we hope to test it as soon as possible, and we expect to relaunch the event next week by refunding all players who spent money or gems into the event

[ornate spade]

does this mean I dont have to do anything to get my 250 gems back?

[ornate spade]

please dm me the answer so I can see it in the morning, too much spam here over night, please and thank you

[tall needle]

how does the invite friend to remove objects thing work?

[merry rampart]

hi, I'm new, is there any code?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[shut owl]

that is how I read it. do nothing they are taking care of it.

[shut owl]

go to the farming activity 1 or 2 channel and read the pin 📌 at the top. Join the FMV activity in their channel and follow those directions and people will help.

[loud tinsel]

Anybody help please?

[wise gull]

where dfo i find voiucher codew?

[agile valve]

In #🌟│community-news

[lilac salmon]

at lvl 24 should I open bronze silver or gold chests?

[agile valve]

Gold, always gold. But at level 24 what they produce will chew up even more of your farm space. Maybe try to pace it so that you can merge the greenhouse and gazebo parts into a fewer number of higher tier items.

[lilac salmon]

what do the red/blue daily gift boxes have inside? should I js keep them in the bubbles until I have more space

[agile valve]

Blue present holds 10 Energy, 20 Crates, 9 Gems. Red present holds 120 Energy, 80 Crates, 36 Gems. Yeah, if you don't need those items yet its a good thing you can leave in the bubble for a while

[dreamy imp]

Dumb question but how do I even reach the jungle island? 💔

[dreamy imp]

It's kind of like how when you visit friends, you can click on little icons to water crops and stuff except when other people visit your island they can click on the icon to remove the object

You just kinda wait and it happens eventually

[small badger]

If you mean regular events, they're going back to being a few hours for some reason (mine appear really early in the morning)
If you were a part of the tropical island beta, that has ended due to issues with payments (I think)

[small badger]

It's not out yet, for all players I'll be released on June 8 #📢│announcements message
Some players received it early as part of testing, but that has since ended

[rich belfry]

where new event i can't see

[hybrid stirrup]

Due to issues, the beta has stopped. You can check #📢│announcements for the latest and more in depth response

[limber grail]

where can i find codes?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[dense tulip]

any current codes?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[pale plover]

guys what to do if I have kind of scaled resolution in game
it looks like 480p

[obtuse thistle]

What do greenhouses do?

[agile valve]

Every 24 hours they drop crates, gems and energy. They also drop parts in the flower merge chain that can be merged up into decorative flowers.

[abstract reef]

hi everyone, while visiting people i notice that some of the high level ones have their early buildings moved from their location. i can't do this yet so my question is when will i be able to move them?

[agile valve]

You can move a building by long pressing on it until the arrow fills up and then drag it

[hybrid stirrup]

You playing on pc or mobile?

[abstract reef]

omg thank you

[twilit sequoia]

where can i find code for gift coupon?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[dreamy imp]

Ah okay, thank you :D

[hybrid flint]

do smo know some active codes for items ?thx

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[bold crypt]

It's possible to get two 5 star stickers in the star vault?

[blazing fjord]

1 pc guaranteed of new 5⭐ and 10% chance for another 5⭐

[bold crypt]

thxx

[lilac salmon]

a wise soul once told me to only work on either trees or rocks and not both at the same time, and then to switch when there are a few enough number of high tier items

is 10 too many to count as “a few” higher tier items

as a lvl 24 person should I be looking to get like 2 bc of land shortage

well ig tools also count kind of

[agile valve]

@blazing fjord Even better, it's a 10% chance for each additional sticker in the vault (an additioinal 5 of them on top of the guaranteed one), so a ~40% chance overall. Note: This additional one won't be guaranteed to be a sticker you don't already have though.

[bold crypt]

ahhh ok, thxx
I'm hoping for 2 new stickers

[minor zealot]

Would anyone be able to tell me what the outhouse does? Just curious if its something that should be built before the ice cream truck

[blazing fjord]

it's just a decor, priority the ice cream truck first

[lament girder]

Hello I tried to clear cache for discord by doing the tutorials but it still doesnt work, also my google chrome in crazy games has the same issue they are both stuck on a blue screen

[stiff rapids]

Hello! If you are experiencing a black or blue screen issue, please follow these steps to resolve it:

• First, if you're playing on PC, make sure that you've turned on "Hardware acceleration" (Discord settings > Advanced).
• Then, close Discord by using the Task Manager, and clear the Discord cache files. Here is a tutorial if needed: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/

[hybrid stirrup]

On PC try deleting the cache and then deleting it out of the recycle bin. Sounds like Google chrome needs the cache cleared. Should be able to do that from inside chrome

[stable rock]

working codes?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[lament girder]

I did that it still doesn't work sadly

[hybrid stirrup]

Try deleting the applicant itself? Restarting computer?

[gleaming kelp]

where are the coes

[flint dragon]

How to rejoin a new event, carry on the first day, the first time everything worked without a problem, while the second time, I didn’t even have the option to enter this world and play until today

[shut owl]

we were all sent an announcement, check if yours are on. In announcements they gave great detail of why they stop it...

[flint dragon]

Okey, sorry 😅🥹

[agile valve]

In #🌟│community-news

[frozen spindle]

How often do codes come out ?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[fiery niche]

takes ages to complete this kind of things now pls nerf T.T @plush pilot

[narrow adder]

where do i find codes?

[stiff rapids]

Hello! Take a look at the https://discord.com/channels/1158408201344135258/1280140642176995359 channel to stay up to date with all the new code!
You can also click the button below to be notified as soon as a new giveaway or code is available! 🔔

[split loom]

ModMail

[hybrid stirrup]

#1272491555831152711 but the requirements were made harder so it could be more challenging. I doubt after over a year they would revert back.

[vocal shard]

What does etrade mean

[desert crown]

#1282206400063471626 message

[dire folio]

Does the star vault reset when the sticker book resets in 23 hours?

[agile valve]

Yes it does

You start the new event with 0 stars

[lime cipher]

No

[marsh onyx]

is there any way to buy card packs only from the shop?