🆘｜ask-the-team

[polar vortex]

why i can not fecth testETH or shell token. I had finished verified X.

[errant raft]

It's down for maintenance, should be up very soon

[stray locust]

Faucet is under maintenance kindly try again later

[hardy summit]

why？？

[coral shore]

If there is a surge in transactions, gas fees can spike. Please try again later.

[obsidian scaffold]

Everything went smoothly, but the ETH received via the faucet only allowed me to do three transactions, two swaps and one stake! Can we increase it? Thx

[coral shore]

#🆘｜ask-the-team message
Please review the relevant content in the pinned messages.
I'm sorry I couldn't give you the answer you wanted. This is all I can say for now, but
The faucet is currently under maintenance.

[shrewd vapor]

seems network is busy/conjusted

[hardy summit]

Oh my god, this is horrible.

[naive bobcat]

Is everyone eligible for the AMA on the 30th

[obsidian scaffold]

"Page not found
The page you are looking for doesn't exist." in the link to learn more in voice TTS

[strong anchor]

Hi! Could you share a screenshot?

[strong anchor]

Thank you for your feedback
The structure of the docs has been changed, you can find this page in the Classic Mode page
https://docs.myshell.ai/product-manual/create/classic-mode

[obsidian scaffold]

Is this a bug too? Shouldn't there be options to choose from?

[strong anchor]

You need to add someone else's or clone the Voice yourself so that it would be displayed there

For other users' voices, click on the Widget and to create your own - Tools

[strong anchor]

Yep, buddy

[obsidian scaffold]

I understand now, you have to make it a favourite!

[strong anchor]

Yep, exactly

[hidden spade]

Im not bot.
I have tried many times, but cannot prove it is human.

[strong anchor]

Hi, try it after a while, it's because of the high load

[hidden spade]

Okay👍

[amber latch]

hello, kinda confused where to ask the question.. i'm wondering if its possible to train MeloTTS with a new language following this doc here https://github.com/myshell-ai/MeloTTS/blob/main/docs/training.md ? if so, how much training data should i include? should it be only one speaker or multiple speakers for better results?

[spark elk]

Faucet is not working for me

[strong anchor]

Hello @deep gull and @spark elk! Try it after a while, it's because of the high load

[spare cove]

hi, how did i get the Premium Pass ? i couldn't even claim faucet

[violet falcon]

Premium pass is gotten while you're trying to interact with the Web2 version

[strong anchor]

Hi, your role mean that you already have it

[spare cove]

oh ok thank u!!

[harsh trout]

Please I'm still having issues with getting tokens from the faucet.

[wraith crypt]

How to get ETH

[strong anchor]

Kindly try again after some time

[silent hawk]

do we need to fill any form if i won a spot on okx?

[civic ruin]

This is from Last day and i still cant claim it

Its been like 22hrs

[strong anchor]

Hello! Kindly stay tuned #📢｜announcement, #🐦｜tweet-feed

[strong anchor]

Also you will need to use the SAME OKX wallet that used during the giveaway.

[strong anchor]

Kindly try after some time

[civic ruin]

[coral shore]

It's best to try frequently at short intervals.

[rain eagle]

I can't send it out, who can take a look?

[strong anchor]

Hello! Try clearing bot memory and your cache

[coral shore]

If refreshing, re-logging in, and checking the Testnet chain doesn't work, it will be resolved after some time. Please try again later!

[rain eagle]

Clear memory, clear chat history OK, but I don't know why the prompt is reported

[coral shore]

Oh, is the prompt restricted? Could you please tell me the Chinese phrase here, or could you translate it into English for me?

[rain eagle]

This is the warning hint

[coral shore]

I have checked the phrase. It will be resolved after some time. Please try again later.

[rain eagle]

It is gone after clearing, thank you

[wintry zinc]

Hi.
I'm getting this two days in a row on Faucet, is it bad right now?

[coral shore]

Currently, if the faucet or testnet is not working, it is because the gas fees have suddenly surged due to a high number of users on the testnet.
When the gas fees decrease, it will function normally, so please wait a moment and try again later.
I recommend trying frequently.
I'm sorry I couldn't give you the answer you wanted. This is all I can say for now, but it does work properly sometimes, so the best thing to do is to try frequently.

However, other Testnet transactions such as chatting, swap, and staking are functioning normally, so please make use of them.
As a reference, if the gas fees are high, please try again later!

[wintry zinc]

I see, so the gas bill had something to do with it. Thanks for the details! I'll try again later!

[indigo lily]

I am submitted my wallet registration,but when I am open the link 2nd time there are nothing show can I submit again

[lime isle]

If you submit successfully once in dyno, your wallet address will be saved. Multiple winners will have a record.

[indigo lily]

Ok, thank you sir 🫡

[naive lily]

@lime isle I'm getting this error when trying to register my lucky WL that I won from Zealy2. I had won a lucky WL before as well, so I think it's not accepting my second application. Could you take action on this? I don't want to face any issues with having two luckies on the mint date.

[rocky crow]

When ever I try for faucet I got this error??

[austere python]

Website isn't loading so much

[harsh trout]

Days now and still the same issue.

[dapper widget]

The faucet stopped working due to CORS error

[spark elk]

The testnet website is down since yesterday and I'm unable to get faucet.

[south tapir]

faucet feature is under maintenace, please try again later !!!!

[spark elk]

Now can't even log in to the site.

[lime isle]

If you are a multiple winner and have submitted successfully, the system will record your wallet address.

[coral shore]

The faucet is currently working!

There are times like now when it works if you keep trying, so keep at it!

LFG

@wintry zinc @rocky crow @dapper widget @spark elk @civic ruin @wraith crypt @hidden spade

[acoustic bolt]

The problem of receiving GAS has arisen again

@dire mist

[dire mist]

Thinking...

[coral shore]

If refreshing, re-logging in, checking your wallet address, and confirming your wallet is on the MyShell Testnet chain don't work, please wait a while and try again later.

[autumn coral]

Wow web is now working smoothly

[coral shore]

Thank you for the feedback!

[austere python]

Wait in myshell, I can only exchange shell coin in season 14?

And will there be another season after season 15

[coral shore]

Points collected in each season can be exchanged in the next season.
There is no set deadline for the seasons.

[little bear]

cant wait for whitelist

[austere python]

Alright thank you

[inland oyster]

Today I swapped one SHELL for about 2.94 HER and one SHELL for about 2.97 TTS. After the swapping, SHELLs were deducted, but HER and TTS didn't come out. Could you please take a look into it? Thank you

[jaunty mulch]

i cant login my account, when i enter gmail verification code, it shows invalid.

[strong anchor]

Works fine now from my end, you can try again

[strong anchor]

Hi! Try to clearing your cache and relogging into your MyShell account

[strong anchor]

Hello! You can check it in our explorer

https://myshell-testnet-explorer.alt.technology/

[hallow tangle]

I'm having a bit of an issue with binding my old account to my new one

Can this be done manually by one of the staff? I can't seem to connect them somehow

[craggy shore]

I am unable to run myshell in website and in the app both .i Ain't able to login and also even start the website and the generation speed is very slow..

[strong anchor]

Hello! You can't merge 2 accounts

[strong anchor]

Hi! Kindly check your internet connection, works fine for me

[craggy shore]

I have 140Mbps download and 6mbps upload speed

[strong anchor]

Maybe you have a VPN enabled?

[craggy shore]

Nope no VPN enabled

[strong anchor]

You say you can't log in to your account, but then you say that the generation speed is low, that is, you have already logged into your account?
You can also press F12 to see if there are any errors or messages in the console

[craggy shore]

No the case is like after many tries I am able to get into the account as it barely logs in and after which the myshell icon is displayed for a long time..

[craggy shore]

I've changed..devices? Any way to check in mobile?

Okay it worked a bit another problem...the generation gets stuck in between for a bit and generates part by part is that any of my devices fault?

[harsh trout]

Alright, I've confirmed myself that it's working.

[harsh trout]

Thanks for updating me.

[hallow tangle]

No, I meant binding accounts, because I have an account connected to Facebook

[strong anchor]

Sure, no probs
Glad to help

[strong anchor]

Could you attach a screenshot?

[strong anchor]

That is, you have another account registered through Facebook?
You can log in to this acc and unlink your social accs - in the Profile tab just by clicking on them

[vernal flare]

I have lost access to my mail, can I somehow restore my account without mail?

[opal kelp]

0xdc2771ef2060a0e8f9627d38b5ccdea0abf5925e03187d0891f0077a6814304b
What if the transaction hangs up?

[hallow tangle]

I think you meant this one, but no, you cannot unlink facebook through there bc that's what you login through in the 1st place

[strong anchor]

Yes, that's right, you can't unlink Facebook if you want to use another account - why you need Facebook?

[strong anchor]

Kindly open the ticket

[strong anchor]

Try to speed up

[hallow tangle]

Because a few months ago, Myshell used Facebook as a login method. They are discontinuing this method and told us to "merge" our accs

[strong anchor]

Yes, after that, when logging into your account, you had to specify your email, try to log in through it

[hallow tangle]

I did, it went straight to a brand new acc

[strong anchor]

Could you please open a ticket and write your email and wallet address and also specify your Facebook account

Ah, I see that can't open a ticket yet, it will be fixed soon

[opal kelp]

play no role

[craggy shore]

Stuck here sometimes

Like it loads and stops and again same

[strong anchor]

Try enabling the desktop version

[craggy shore]

Also I reloaded the website and it's stuck on this

[craggy shore]

Lemme see

Well I did it..and it says

This page isn't workin

Redirected you too many times and when I restart the browser after resetting it gives me white page

[coral shore]

Yes, since the mobile app still has some areas that need improvement, we recommend using MyShell through a browser.
Thank you for the feedback on the mobile app.

[craggy shore]

Well I have used both and still the similar problem so I insist on checking it out

[coral shore]

Yes, the team is aware of the issues with the mobile app and is working hard to provide a better service.

[vernal flare]

I was removed from the group and I lost statuses in my profile

[strong anchor]

Hello! Replied to you in the ticket

[inland oyster]

I have checked it.

Swapped success, but HER and TTS didn't come to my account

[strong anchor]

If you swapped - so tokens on your wallet because smart contracts do not lie
Which wallet do you use?

Also you can check your tokens in the Dashboard page

[inland oyster]

privy wallet

[inland oyster]

I also checked that

[inland oyster]

Can you help me to find what the problem is? @strong anchor

[frosty ravine]

Testnet faucet not work...Why?

[keen lava]

I also still have a problem with faucet, that picture gave me a problem and unreal nerves 😀 (authentication)

[thick burrow]

always from 4 days

[strong anchor]

Sure, can you specify your wallet address?

[coral shore]

There were times yesterday when the faucet was working. As mentioned in the pinned messages, trying frequently is a good approach.
I'm sorry that this is the best answer I can give.

[strong anchor]

Try again little latter, buddy

[austere python]

I can't see the bot messages anymore

Like it's just empty

But I can see my messages

[strong anchor]

Hi! Try to clear your cache and bots memory

[austere python]

My general cache?

On my browser?

How can I get web lv20

Also OG too

[craggy shore]

Yup thank you to the team .

[strong anchor]

yep, on your browser

[strong anchor]

When you get level 20 in the MyShell app, the bot will sync this role

[austere python]

Alright , another question is that I joined late like close to two weeks ago that's when I was aware of it, is it going to affect me

[strong anchor]

OG role can no longer be obtained

[austere python]

would have been nice

[strong anchor]

I don't quite understand what you mean, buddy

[austere python]

I started testing close to two weeks ago

So I missed the earlier seasons

[strong anchor]

It's okay bro, there's a lot of interesting things ahead

[austere python]

No problem my gee

[rustic hornet]

I cant get faucet help

[willow crow]

(error) fail to fetch faucet is been displayed even after several attempts.

[coral shore]

Currently, if the faucet or testnet is not working, it is because the gas fees have suddenly surged due to a high number of users on the testnet.
When the gas fees decrease, it will function normally, so please wait a moment and try again later.
I recommend trying frequently.

There were times yesterday when the faucet was working. As mentioned in the pinned messages, trying frequently is a good approach.
I'm sorry that this is the best answer I can give.

[spiral viper]

wen? 🥲

[harsh trout]

Faucet issues, how can we test if this persists?

[drifting heart]

I created my myshell account using email and a particle wallet was generated, I have 0.0019 opBNB in this wallet, how do I move this cash now that myshell has switched to privywallet?

[warm ermine]

Hello MODs. If you want to create a channel (chat) in Brazilian Portuguese, I would like to help. You can call me. We are 200 million people.

[south tapir]

please log in https://wallet.particle.network/ via the web2 account that you are using to login your Myshell wallet !!
then you can transfer your fund

[drifting heart]

Thanks

[coarse marlin]

Faucet issues, how can we test if this persists?

Faucet issues, how can we test if this persists?

The issues have 3 days

[violet zealot]

workig good but some time takes too much time to swaping

[violet zealot]

yes faucet issue coming today

[craggy shore]

Error code 400, validation exception messages?

[deft nimbus]

Fetch me please 😁

[night stump]

gemini pro is down

[lapis topaz]

captured a frontend bug.(confirmed , it's a feature, my bad.)

emmmm, now I'm not sure if it's a bug or feature, all bot have the same page structure.

[stark spruce]

I signed up for testnet by mail and was using it
Can I import my metamask address that I use in Privy Wallet, is there such a possibility?

[coral shore]

No, email registrants should continue using the Privy wallet they originally used.

[coral shore]

Could you please try refreshing, clearing your cache, or trying again later?

[stark spruce]

I gave my mm address for lucky wl

[coral shore]

◤Phase 01◢ of MyShell Testnet is coming to a close.

[stark spruce]

Is there a problem?

[lapis topaz]

It's back now.

[coral shore]

Then you can use your MetaMask account. Could there be any other reason for the issue?

[stark spruce]

I asked because this wallet address is not connected to my testnet

[coral shore]

https://mint.myshell.ai/
Then, when you access this link and log in with MetaMask, do you see the WL holdings?

[stark spruce]

yes I see

I just wondered if there would be a problem if the address I use is not connected to testnet.

[coral shore]

Then you can mint on Mysoul using MetaMask.
Is there any particular reason you need to switch accounts?

[coral shore]

aha i see

I'll check it out.

[stark spruce]

thank you I look forward to hearing from you

[coral shore]

May I ask one more thing? How did you receive the WL? Was it through the testnet or a giveaway? Based on your role, it seems like it was from a giveaway.
In that case, there shouldn't be any issue with minting.

[stark spruce]

giveaway

[coral shore]

Yeah, in that case, there should be no problem.

[stark spruce]

ok thanks ❤️

[proven gate]

why can't I swap? swap button not showing

[lime tendon]

good projects

[strong anchor]

Kindly check out#📢｜product-updates message

[modern star]

"Internal error, please go to the community for feedback" i am facing this issue

[austere python]

So no next season

[strong anchor]

Hi! Could you attach a screenshot?

[unique prism]

have faucet been alright yet?? MOD

[strong anchor]

◤Phase 01◢ of MyShell Testnet is coming to a close.

[timid oar]

how to get through testnet ? automatically ?

[strong anchor]

Yep

[timid oar]

what the requirement, i had been doing testnet since begining . guess no luck

[strong anchor]

There was a lottery for 40k who passed requirements - swap, stake, chat

You can check WL here
https://mint.myshell.ai/

[autumn coral]

My level is 26 on web , everything is working fine now

[stray locust]

Thanks for your feedback

[austere python]

So there's a new season, I thought testnet has ended totally

[civic ruin]

where was this lottery?

[narrow mist]

F5 and reswap guys

[finite jackal]

0xdml has been warned

Reason: Posted a link

[steel patrol]

Website dashboard still under maintenance? Cannot be opened,

[violet falcon]

It's opening from my end. Have you tried to clear your browser cache and update your browser?

[narrow oyster]

ok

[indigo tiger]

👀 I want to know

When will website update the function : View people-follewed bots ?

if I click the follow, but not any function can tell me anything about my follow

I cannot check my follow's bot, I cannot check who I'm follows now

[coral shore]

Sorry for the inconvenience. If you follow a user, you can still see that you are following them by checking directly, However, the website is continuously being updated and developed.
The team is aware of this and plans to update it.

[indigo tiger]

👀 hope it in near future

[sweet falcon]

Am I lucky?

[stray locust]

No mate you didn't get any Lucky wl kindly stay tuned with us many campaigns are coming soon.

[zenith kernel]

How can i get shell coins?

[dense sundial]

Should we continue with the testnet transactions?

Or it has ended?

[steel patrol]

Can we swap back from shell tokens to shell coins

[coral shore]

Since Phase 1 has ended, you don't need to participate in the Testnet anymore.

[coral shore]

We cannot do it manually, but the team has stated that they will refund the shell coins that were exchanged.

[safe hamlet]

I can't login with Google to MyShell anymore for the past couple of days. Is this a known bug?

[coral shore]

The team has been informed and will provide further announcements.
Please wait for further updates

[tribal spear]

same issue, login with google to myshell failed.

[coral shore]

Thank you for the feedback.
If you don't mind, could you tell me which browser you are using? Chrome? Edge?

• @safe hamlet

[tribal spear]

edge,

[coral shore]

Thank you for the information!

[safe hamlet]

Chrome 124 for me

[coral shore]

Thank you for the information as well!

[coral shore]

@tribal spear @safe hamlet @wind mirage
Thanks to your feedback, google login issue has been fixed and it should be working properly now.
My test account has no issues, but if you encounter any problems, please provide feedback again. Thank you.

[mortal gulch]

, I'm having trouble logging into myshell through Facebook. The Facebook login slide isn't opening.

[worn pelican]

When will Lucky White know the results?

[wraith loom]

it's already known. seems like you didn't win. don’t be sad, community members will have many more opportunities to receive MySoul NFT in the future. stay with us and watch for announcements

[worn pelican]

Didn't win the lottery? When will the deposited ETH be refunded?

[indigo lily]

It's already refunded, please check your wallet

[brave lodge]

@copper swift@wraith loom sus link

[wraith loom]

[south tapir]

please try to clear the cache or use other browser !!!

[candid raven]

The price is damn high

[elfin sundial]

#❓｜questions-to-the-lead

[whole sleet]

spam/scam

[patent estuary]

anyone who can help me to figure out this issue??

[south tapir]

hello, testnet phase 1 has ended !!!

[rugged socket]

Checking...

[rugged socket]

@patent estuary Could you please record the screen? It can help us quickly locate the problem.

[jaunty mulch]

hello, i'm facing a problem with email login

whats the problem with that ?

[jaunty mulch]

give me a solution please

[south tapir]

seems like you are using the account that has been signed up through Ref link, so it's not active.
let try to login via this link : https://app.myshell.ai/explore

[jaunty mulch]

it works. thank you man !

[jaunty mulch]

help me a little more pls.

[broken turret]

Please allow us to use rabby wallet, metamask is so annoying. It makes us to reconnect/relog every time

[south tapir]

what do you need to help?

[jaunty mulch]

when the TGA will reveal ?

[south tapir]

yeah, we will consider it, currently team is busy for our new products !!!

[south tapir]

there is no info now, please wait for official annoucement !!!!

[jaunty mulch]

i am doing this project with email. how can i get tokens if i eligible ?

[south tapir]

if you are distributed an airdrop, you can use Privy wallet to claim it !!!

[jaunty mulch]

what's privy wallet ? Could you please explain it ?

[south tapir]

this is homepage of privy, please go there and learn more about it !! https://www.privy.io/

[rain eagle]

Sometimes the output of tts is very slow, and the output is the input parameter of the next task, which leads to errors. Sometimes, refreshing it works again.

Who can solve this?

[rugged socket]

let me checking it ...

[rugged socket]

can u share me your pro-config or your bot?

[finite jackal]

95271724 has been warned

Reason: Posted a link

[rain eagle]

Can you receive it? I sent it to you privately.

[rugged socket]

I will investigate the cause today and then inform you. Please be patient.

[rain eagle]

ok，thanks

[rugged socket]

The R&D team found that the output of llm might not match the regular expression, resulting in null or undefined, and then the map method cannot be used.

so you first check match result has value, then use map function~

[rain eagle]

But my string value is the result of the previous task execution

Will the output of the previous task be null or undefined?

[rugged socket]

I'll get back to you later, I'll check the logs.

This situation is possible.

[rain eagle]

ok

[maiden flint]

The faucet, exchanger and staking work great. It’s good that they increased the issuance of test tokens, now you can interact with everything and interact with AI more and it has become more interesting. It is also a big plus that the gas per transaction has become less. I would like to thank the team: you are great.

[strong anchor]

Thank you for your feedback, continued support and interest in MyShell

[finite glade]

back to work

[hollow wigeon]

Please hope no bad leaving my $her token staked?

[violet falcon]

I have replied to you in #🌎｜general

[molten vigil]

Reporting bug(error)... memory alocation issue on backend I think.

[dusk forge]

im using the myshell-ai/MeloTTS-English-v3 , i have installed everything correctly with docker and ran a test tts in webhost , the problem is when i try to use it within python it does not seem to find the melo.api , any idea where can i get that? "from melo.api import TTS"

[indigo tiger]

👀 new chat page seems strange

why the bot information set at below of the chat page?

Put it at the top of the page and add a drop down button, maybe better?

such as this

[night stump]

talk if interest than scroll down, I think logic is ok

[indigo tiger]

👀 I think it should like discord or other AI items

put setting and other things at top of windows

not under the chatbox

[night stump]

make sense

[rugged socket]

Thank you for your feedback, I will follow up.

[hallow tangle]

Hey I keep having a "queue closed" notification after using Claude Haiku and the reponse never show up

[rugged socket]

Hi bro can u share me the screenshot?

[rugged socket]

checking....

[rugged socket]

Is the image you uploaded very large? It might be caused by the image being too large.

[rugged socket]

Sorry, can you try again? This error is caused by an abnormal return of data from the Claude API. It has been working fine for me after several attempts.

[hallow tangle]

I've tried this for like 20 times, each time taking the credits, and the same happens TT

[rugged socket]

sorry pls try clear memory and try again. thanks

[night stump]

这是图片?

[edgy birch]

preview的json/markdown要改一下

[night stump]

https://app.myshell.ai/bot/JvaYvq/36150 this bot avatar is invalid

ERROR 9412: Could not resize the image: Unknown or unsupported file type

https://image.myshell.ai/cdn-cgi/image/quality=40,format=webp/image/bot/logo/34679/20231025/aa6230e563954f4ea1e155e32927a6e8.jpg

[rugged socket]

checking....

[hardy summit]

why

？

[rugged socket]

The size of this image is 0, so the resize failed. We will replace it with a default avatar later.

Thank you for your feedback ~

[rugged socket]

Got it. I will provide feedback to R&D.

[rugged socket]

Can you send me the incorrect request ID, for example

[rain eagle]

It would be nice if this bot could click on the image to enlarge it

[rugged socket]

Its a good idea I feedback to our PM

[rain eagle]

thanks

[rugged socket]

We are already in development and expect to support it today.

[rain eagle]

That's great

"widget_id": "1743838653634842624" I have another one that needs feedback: This video cannot generate voice when it is in Chinese. It would be better if it supports multiple voices.

[rugged socket]

I'll take a look later today.

[broken turret]

If possible to remove this it's so annoying especially, i have to put back metamask each time since they don't accept rabby

[rugged socket]

Thank you for your feedback. I will discuss it with the product manager

[spark elk]

Most messages are not sending.

[spark elk]

Agreed

[violet falcon]

Try to clear the bot memory and try again.
Also clear your browser cache

[steep veldt]

I hope file uploads can support the PDF format.

[rugged socket]

we are developing ....

[rugged socket]

Sorry I asked our R&D and there is no way to remove this. There is also a probability of login state loss with privy. If the login state is lost and the user is not prompted to log in again, web3-related functions will also be unusable.

[finite glade]

myshell ai will transform ai

[violet falcon]

I couldn't agree more 🥰🥳

[molten vigil]

yep, it is not small. It is about 3MB img.

let me grap it and share it here.

[shut sable]

myshell in perfect

[polar blaze]

osm project 😍

[dense elbow]

There was a UI update, but there still isn't the option to edit or Regenerate images.

[rugged socket]

Are you using web or iOS? can you share me the bot link?

[dense elbow]

I'm using the Web version, I want it to be added to the website.

[dense elbow]

If you need proof.

https://media.discordapp.net/attachments/1232545805978701885/1242852172165808159/IMG_0075.png?ex=66612408&is=665fd288&hm=3bbf9289a6d962a4b28c5f113de2517dfba440bd80702d3accc715f5ac623e75&

[tribal spear]

Will the Android version of the app be updated?

[dense elbow]

Probably not anytime soon, but tbf the Web version has almost everything except for the two features above.

I wanna edit images because the AI tends to either trigger moderation or goes off the rails and roleplays the character I'm playing as.

[rugged socket]

I see. the edit and regenerae features for the iOS app were developed first, but I'm sorry that the web version is still under development due to time constraints.

[dense elbow]

Yeah they did promise at the beginning of May it was coming at the beginning of next Month, I'm just struggling with not being able to edit or Regenerate faulty responses.

[odd haven]

We aim to update Andriod app as well in the second half of this year. Please stay tuned!

[odd haven]

Yeah, the feature on IOS was developed first. On PC and mobile browser version, it was delayed due to some priority adjustment. But we will definitely support it soon.

[dense elbow]

I see, thank you for addressing it.

[dense elbow]

Is there any ETA coming?

Or is it ambiguous.

[tribal spear]

Okay, thank you

[odd haven]

I cannot promise on the exact time. We have something more urgent now: Sometimes you will feel there are long latencies while clicking buttons or navigating different pages. We are now aiming to largely improve the speed across the entire website. Once this is achieved, those add-on features will be the next. A rough estimate can be early July (tentatively)

[dense elbow]

I see

Thank you

[lapis topaz]

The way I'm looking at MyShell is like a “media or software” platform, just like youtube or twitter or app store. -- we deploy our bot with specific feature to end user.
Thus, I'm wondering if MyShell team is plan to develop a creator analysis tool (dashboard? ) just like youtube or twitter for creators ?

Personally , I would appreciate it if it can see below information:

1. how many unique users are continuely particiate with my bot?
2. which of my ProConfig state is consuming the most?
3. thinking is there any data can tell if user have bad experience?

base on such information, I can tell if I need gave up this bot , or keep developing 🙂

[odd haven]

This is a good question. We do have plans to build a creator dashboard for all creators.

1. For now, you are able to see the total number of users interacted with your bot and the total number of messages. We can consider make it a plot in the dashboard page to show the trend.
2. This can be considered as well
3. There are many ways to achieve this like user retention rate on your bot, incorporate a feedback button on your pro config bot, comment zone (soon).

[acoustic bolt]

几个月都解决不了这个问题吗？这是上赛季的积分

[rugged socket]

确认下是点击 前往领取 没有跳转吗?

[acoustic bolt]

跳过来是新赛季的

[rugged socket]

好的 我去反馈下哈

cc @undone peak

[undone peak]

你好 这里展示的是可以领取的总积分
这个赛季以及上一个赛季的
预期是：想直接到上个赛季吗？

[odd haven]

这个问题我们看一下，于此同时可以在这边切换到之前赛季领取

[silk jasper]

Most of the time I get errors like this in this bot, I don't know why(First, he sent an error report. I said it would be fixed once I deleted the chat history. But it started to continue. The reason for the error was that he sent a 20-page report, but I can't reach him now. There is no chat either)

[undone peak]

Hello can be erased by memory
Retrigger the greeting
To interact button

[silk jasper]

That's what I'm talking about. I enabled the button but I'm getting an error

It's fixed now. Thank you.

[undone peak]

Well.

[low herald]

i don't even know where to start, but i absolutely despise the new ui, it's too harsh on the eye, soulless, and unstylish

myshell's iconic look disappeared, no flares no nothing

not sure about the pc we version because it doesn't seem that different but talking about the mobile web version

not to be mean... just... shocked.... ^ especially that this is not the first time nor the last one where a case of great ui suddenly gets messed up for no apparent reason

could be me though

[rain eagle]

@rugged socket I think there is still a problem with this. The text is in Chinese, but the output video language is wrong.

[rugged socket]

I'm very sorry I didn't reply to you in time. I'll immediately report this to the development team now.

[rain eagle]

thanks

[rugged socket]

hihi Our development team has confirmed that the current widget indeed does not support other languages. We will explain this in the introduction or greeting message

[rain eagle]

So, can this problem be solved with the development of technology?

I think this function is very common. I will use it when working with multiple languages.

[rugged socket]

u are right and the R&D has already recorded this requirement, but the priority might be relatively low.

[rain eagle]

It's ok, maybe there are few people using it

[hallow tangle]

I am having some problem with the confirmation email - it's not going to my inbox (and yes, I also checked spam)

[strong anchor]

Hello! Please clear your cache and try again, if that doesn't work, you can open a ticket here #🎫｜support-ticket

[rugged socket]

Are you using an Outlook email? We haven't found a good solution for the Outlook email yet.

[slate cradle]

Hi, my dear friend. I hope you are fine.
Do you know how I can access my assets on privy wallet?
I remember that such a thing was possible for particle wallet through the site.
Is there such a thing for privy wallet?

[strong anchor]

Hello! I'm fine, thanks for asking, and how are you, MeHraN?
Sure, just follow this link
https://app.myshell.ai/profile/wallet

1. Choose which type of token you want to use - coin or NFT
2. Send or receive assets

[slate cradle]

you are the best .
Yes, I have access to this section from within the site.
The issue is that I have mistakenly deposited some bnb instead of opbnb on this wallet.
Now my goal is to find the amount of bnb in this wallet and swap it with opbnb.
But I could not do this from within the site. Is there another way to access the assets inside the privy wallet?

[strong anchor]

Hi @undone peak! Could you help us with that?

[undone peak]

Let me see. Hold on a second

[undone peak]

https://wallet.particle.network/

[strong anchor]

I suppose he made a typo and meant Privy wallet

Do you know how I can access my assets on privy wallet?

[undone peak]

@slate cradle I created a ticket to pull you

[slate cradle]

Thank you my good friend.
I am in contact with lisun to solve the problem.

[obsidian scaffold]

What is the point of using myshell, if I cannot earn shell easily. Been doing tasks for a month now and run out of shell

without a creator pass or a patron badge makes no sense to use the app

[strong anchor]

Hello! Could you please clarify what you meant by run out of shell?
Recently there was a web3 testnet and the opportunity to get a new MySoul NFT(ended)
There are many different contests and events ahead that you can participate in, like this #📢｜announcement message
Also you can just enjoy the abundance of bots, tools, and features provided by MyShell

[obsidian scaffold]

I will continue monitoring the announcement channel, but as a feedback I run the web3 testnet but didn't win a NFT, also participated in the AMA and didn't receive a NFT, and the last announcement is regarding bot-forum and I don't have permission to post on that channel. Maybe I'm too late for this project and should have joined two years ago to have more rewards!

[strong anchor]

Bro, there was also a raffle for active Discord community, many users raised their rank to participate in the DC raffle
As well as the distribution of WLs for Zealy participants
You do not need to publish an article, but only find a bot on which you want to leave your feedback

It's not too late, MyShell is just starting journey, TGE Q3-Q4

Also was a OKX WL raffle:)

[cold turret]

Hey. Why myshell app is not working? Not logging in
Android

[coral shore]

The team is working hard on developing the mobile app, but there are some cases where errors may occur when using the mobile version. Please try again after some time.
We recommend using MyShell via the web for the best experience.

[static roost]

There seems to be a bug in the chat streaming output of the web version of GPT4

it don't out answer

[brave lodge]

@violet falcon mate i have enough points, but i am getting this eror

[violet falcon]

Try to clear your browser cache and refresh the page

[violet falcon]

Maybe you can try to clear the bots memory and also clear your browser cache

[static roost]

ok ， i'll try

[frank ridge]

Dears,

Hope you are having a nice time 😊

I have a problem with the patron badge of Lexi, I'm providing the link for your easy reference: (https://app.myshell.ai/bot/jUBVJv/170470023), as I bought the badge or collected it nearly two weeks ago, however, until now I only received 2.1 myshell points from it!! although it shows in the website that this badge generates on average 17 points daily 🤔 plz check the attached screenshots to help you address my issue. Accordingly, I would very much appreciate 🙏🙏 if you assist to solve this problem in this bot's badge and return the generated points for the past period (I guess two weeks) to my account to make it fair for me. Awaiting your assistance 🙏🙏😊🤗

[rugged socket]

Hi, I will follow up on your feedback today.

[hallow tangle]

Hey! I've recently opened a ticket about this, but due to the late response I didn't get to read them. Is it possible for me to change the email of my account?

[frank ridge]

Thank you 🙏 awaiting your valuable feedback

[rugged socket]

Sorry, currently changing the email is not supported because this operation may affect the privy wallet address.

[rain eagle]

Is this inline style no longer usable? It worked fine yesterday, but not today.

[rugged socket]

checking....

[rain eagle]

The color of the words has not changed

[rugged socket]

Confirmed with R&D that this feature was disabled due to an injection attack yesterday.

I am currently confirming how to support this functionality in a new way.

[rain eagle]

OK, thank you. We do need to consider security issues. I hope that an announcement can be issued to explain such technical issues. I think someone has used this inline style.

[tribal spear]

Will the team consider adding support for some large Chinese language models so that they will perform better in Chinese?

[rugged socket]

Hi you can try this

<font color="red">hello word</font>

[rain eagle]

Yes, I tried it and it works, but that was just for testing. What about the red circle tags in the picture below? There are h1 div p. How did you replace them? Are they all the same tags?

[rain eagle]

Of course, I think you can develop and use your own custom tags, but try to keep them as close to the HTML standard as possible, which can reduce the mental burden on developers.

[rugged socket]

Thank you for your feedback, we will consider it in the future.

In the meantime, could you please provide more details about the issues you're currently facing or the scenarios where you need to use this? This will help us reassess and adjust our priorities.

[finite dome]

I think it's unacceptable too. I waited 1 month to see if any action was taken to offer the possibility to delete an account… but nothing changed. So I'll filling today a complaint to California and EU authorities.

[dapper gate]

Can you send this line of configuration? I'll see how to handle it. dom input will be prohibited in the future to prevent security issues.

[tribal spear]

Scenes include the writing of some official documents

[rain eagle]

If DOM input is prohibited, there will be less room for improvement. Instead, it should be within a controllable range.

[strong anchor]

Hello, the thing is that users stopped communicating with this bot so often, so the number of points decreased
You can communicate with the bot yourself and get points for it

[rain eagle]

How long will it take you to fix this problem?

[rugged socket]

I'm very sorry, I will check with the relevant R&D team. If there is a response, I will get back to you as soon as possible.

[static roost]

it's useless, the problem still exists

[violet falcon]

@rugged socket can you help him solve this?

[strong anchor]

Hello, have you checked your internet connection?

[static roost]

yes, net connection ok.

the GPT4 can stream out txt now, but speed is low

thanks ser

[rugged socket]

bro can you send me your email or address?

[frank ridge]

Aha I see, ok I will try my best. Thanks a million 🙏

[uncut breach]

I feel like I was a fool by joining the testnet, I wasted the shells that I could have used to buy bots. Those who did not participate in the testnet had a 10-day advantage over those who did.

[strong anchor]

Hello! On the contrary, you are among the users interested in new activities, and this is great
In addition to the fact that 65% of WLs was allocated to testers, there will also be rewards for all testnet participants
In addition, all Shell Coins that you have exchanged for Shell Tokens will be refunded

[zenith kernel]

Hello!How can i get Passionate Shell role?It is impossible to write feedback in the bot forum

[tribal spear]

Is vscode extension support considered? This eliminates the need to open a web page when using vscode, and integration into applications should be the future.

[rugged socket]

Hi luming are you referring to when writing pro-config?

[coral shore]

https://discord.com/channels/1122227993805336617/1180406259254566932
If you want to create a new post in the bot forum, own a Creator Pass NFT and make your bot public. This will automatically create a post in the bot forum.
Users without a pass can participate in events by providing feedback and engaging in constructive discussions about other creators' bots.
https://opensea.io/collection/myshell-creator-pass

[whole dew]

I have been chatting with Aerith and this has been going on for several days.
When I refresh, my messages disappear.
How can I fix the problem?

[rain eagle]

This is probably a scam link, please don't click it

[finite jackal]

goldenboycr7 has been warned

Reason: Posted a link

[split stream]

im unable to log into myshell with my metamask

[coral shore]

Are you referring to the Aerith testnet? Testnet Phase 1 has ended.
You don't need to proceed further.

[coral shore]

If refreshing, checking your MetaMask wallet address, re-logging in, clearing the cache, and other measures don't work, please wait a few hours and try again.

[whole dew]

end? ah ok.
By the way, when was the end announced?

[coral shore]

#📢｜product-updates message
Here is the announcement!

• Please note that shell coins exchanged from classic mode to web3 mode will be refunded.

[charred urchin]

soss

[whole dew]

When is the timing of the refund?

[coral shore]

#📢｜product-updates message
Please refer to this!

[indigo tiger]

👀

it seems some error while using bot

I must refresh web to get bot reply

[rugged socket]

Sorry can u share me the bot link and your wallet address? I will checking...

[indigo tiger]

👀 open ticket?

[plush verge]

？？？

[modest helm]

what??

[novel arch]

It's a fake mee6

don't click.

[modest helm]

@torpid heart We need your help

@strong anchor

[dapper trail]

It's asking for wallet

[modest helm]

IT IS FAKE MEE6

[dapper trail]

Ok

[modest helm]

IT IS A REAL USER PLEASE DO NOT CLICK THE LINK ANYONE!!

IT IS A REAL USER PLEASE DO NOT CLICK THE LINK ANYONE!! IT IS A SCAM

[dapper trail]

I already clicked.
** am I screwed **

[modest helm]

@violet falcon

@steady reef

[modest helm]

Cannot confirm

IT IS A REAL USER PLEASE DO NOT CLICK THE LINK ANYONE!! IT IS NOT OFFICIAL AND IT'S A SCAM!!

Hey buddy, let's be professional?

It is not a raid. Scammer DOES NOT have any sort of special access as of right now. Let's just get them banned. Thank you for being here.

[steady reef]

raid + scam

we should add a slowmode to all channels

5s

@violet falcon @strong anchor @lime isle that happen again. please add a slowmode to this channel

[violet falcon]

Thank you. Let me ban him

[modest helm]

Tip: You can select to delete user's messages from a specific time while banning them.

(Instead of manually deleting them)

[violet falcon]

Yes, I always do that. I wipe for the "past 7 days"

Thank you for reporting this early.

[modest helm]

I appreciate you for taking action as soon as possible. Thank you too!

[steady reef]

thanks

[stray locust]

🤗

[steady reef]

should we add a slowmode?

the spammers are so crazy

just 5s

[dapper trail]

So did I just loose my wallet

[steady reef]

better than nothing

[steady reef]

what's the link about

did you linked your wallet?

[modest helm]

Web3 is generally safe. If you didn't enter any information, you may be safe.

[dapper trail]

I don't think so
How to check

[violet falcon]

What action did you take that made you ask?

[dapper trail]

Clicked the link

[dapper trail]

Clicked link

[violet falcon]

The fake/scam link posted few minutes ago?

[dapper trail]

Yes

[dapper trail]

Yes

[violet falcon]

I really can't tell if you lost your wallet. You check and take any quick measures to save it.

Scammers always go about posting fake/phishing links on various servers. We try as much as possible to ban them and delete the links once we see that.

We always say it and advise everyone to ensure they reverify every link they see by asking the mods or team. That way, you won't fall for scams

[dapper trail]

What should I check?
Or do?

I can access it in myshell

[violet falcon]

Did you sign or approve any transaction when you clicked on the link?

Did you register MyShell using email or EVM/meta mask wallet?

[dapper trail]

I don't think i clicked anything.

Is the wallet connected to Discord?
If I see it in myshell profile does that mean it's OK?

[violet falcon]

If you didn't sign any transaction, then you should be good. No worries.

The MyShell account is bound to your discord, but that doesn't mean a scammer will access it without you signing any tnx

[dapper trail]

Im at work right now. So I'm worried just clicked instinctively or automatically.

Is there a way for me to be sure?

Or should I open a new account and wallet?

[violet falcon]

If you open a new account, you can't transfer your shell coins to the new account. There's no such feature.

Did you create account using Gmail/Google account or EVM wallet?

[dapper trail]

I used my email to create account.

[dapper trail]

What about the creator pass?

[violet falcon]

Ok. If you didn't sign any transaction, you should be good

[dapper trail]

When you say sign do you mean a click

[violet falcon]

You can check the wallet section of your account to view your NFT on the NFT area

[dapper trail]

Everything looks same.
Nft coins ect..

[violet falcon]

No. After clicking, did you approve further txn?

If not, then you're good.

[violet falcon]

Great then 👍🏻.

[finite jackal]

thefriendlyspider_47695 has been warned

Reason: Posted a link

[dapper trail]

Oops.
Sorry.

Thanks

[night stump]

https://app.myshell.ai/bot/aQJZVf/1701336458 this is office bot but can buy badge

[main adder]

how to get?

[coral shore]

#🌎｜general message

Please check this.

[sterile plume]

wazzapsy, have a great Shellubby day!

[tribal spear]

I've been experiencing this problem lately, and I suspect it's an internet problem, but my web pages open or videos are fast!

[rugged socket]

Thank you for your feedback. I will handle it later because returning the shell-coin may take some time.

[rugged socket]

Sorry bro let me dm you~

[tame elbow]

This bot isn't working

[spark elk]

This is so irritating special during complete task. Kindly fix this issue.

[rugged socket]

sory we are checking ....

[night stump]

@rugged socket my proconfig show 500 internal error, you should check it

[rugged socket]

DM you~

[finite glade]

dm

[finite jackal]

betty5471m_14402 has been warned

Reason: Posted a link

betty5471m_14402 has been warned

Reason: Posted a link

[royal holly]

There is only 1 left on the platform, when max pressure is applied it shows 1, and when max pressure is used on the metamask it shows more.

There is only 1 left on the platform, when max pressure is applied it shows 1, and when max pressure is used on the metamask it shows more.

[terse ledge]

i havent been able to run unchain transaction for a mont + can i get help

my x got suspended i cant get eth foucet, can i get help too?

[frail creek]

@terse ledge Devs are aware of the Error messages from trying to connect via mobile. Please try to clear cache, make sure the wallet is updated, or use a Desktop to fix the issue. I suggest you reaching out to support tickets to solve the issue

[south tapir]

maybe you have signed up your myshell account via wweb2 account before. now we have changed the wallet system to Privy wallet, you need to send BNB on opBNB chain to Privy address in your myshell account to complete on-chain task

[south tapir]

let unlink your X account then connect other X accounts

[finite jackal]

s55555 has been warned

Reason: Posted an invite

[coral shore]

@dusky helm

If you're on mobile, click here

If you're using a browser, send us a capture here

[dusky helm]

My Discord is connected
My Telegram and Twitter are also connected, but it doesn't calculate the daily Discord score for me, and it calculates the assignment as not completed

[coral shore]

As you can see, your current discord username is <salmandis>
The discord username associated with the account you sent is <salmanlashkari>

It's not connecting because it's a different account

[dusky helm]

What is the solution now? What should I do?

[coral shore]

Click on your Discord account and you should see something like this
Please register again in 24 hours

That one already got a bonus, so try disconnecting the account again tomorrow

[dusky helm]

Won't my earned points be lost?

[coral shore]

Yeah, it won't go away

[dusky helm]

I will delete this dispute and create a new dispute account, am I right?

[coral shore]

If you're referring to discord, you're right.
You can disconnet and then register again with your current discord account.

[dusky helm]

Can I ask one last question? Of course, thank you very much for your guidance, you really care about the community, very good

[coral shore]

Yeah, please feel free to contact anytime

[dusky helm]

Is there much time left until the token launch? And is it possible to say how many dollars the price of each token is? Of course, tell us almost, we will be happy

[coral shore]

The TGE has not been announced yet. Please wait for the official notice.
https://discord.com/channels/1122227993805336617/1122227995227205679 https://discord.com/channels/1122227993805336617/1238423814505758783

[dusky helm]

thank you

[dense elbow]

Can Token length be increased to 3000?

Most Jailbreaks are greater than 1500 Tokens.

[halcyon terrace]

help, try to use internet searh with bot.

[south tapir]

hello seem like your bot has a wrong, you have a creator pass so you can go to #✍🏻｜creator-only and ask our experts there.

[frail creek]

@halcyon terrace Devs are aware of the Error messages from trying to connect via Desktop. Please try to clear cache, make sure the wallets is updated, or use a Desktop to fix the issue. I suggest you reaching out to support tickets to solve problem

[halcyon terrace]

thx

[modest helm]

Spamming scammer alert!!

PLEASE DONT CLICK ON ANY LINK! IT IS A SCAMMER! IT IS FAKE MEE6! THIS IS NOT OFFICIAL!

@wraith loom we need help over here quick!! theres a spamming scammer

[coral shore]

Thank you for your report. Apologies for the delay in responding.
I'll delete the messages you've been sending.

[modest helm]

Thanks to you too for taking actions quick!

[finite jackal]

betty5471m_14402 has been warned

Reason: Bad word usage

[finite jackal]

erenbulbulx has been warned

Reason: Posted a link

[unborn elbow]

hi, maybe you can clear memory for this bot! If you still have this issues, you can share this bot to me and let us see what happened.

[rain eagle]

This has happened to me several times.

[unborn elbow]

Hi, we have noticed this and doing survey on this service

[rain eagle]

ok

[finite jackal]

salmandis has been warned

Reason: Bad word usage

salmandis has been warned

Reason: Bad word usage

[dense elbow]

@unborn elbow Can you answer why Tokens are capped at 1500 for system prompts? Can they be raised to 3k or even 5k in the future?

[unborn elbow]

Sure, our team will discuss on it.

[dense elbow]

Alright

[lapis topaz]

don't know what happend 😦 @meager glen

[undone peak]

What were the previous steps
Refresh the page can restore

[frail creek]

@lapis topaz Try to clear cache, make sure the wallet is updated, or use a Desktop to fix the issue.

[lapis topaz]

thank, I refreshed it , it works now .

is this folk is from myshell team ? or scammer ?

[south tapir]

where did you see? it's not team

[lapis topaz]

from personl message, He added me after he answered me this question.

[south tapir]

yeah, beware of scammers, they are always lurking around us. The team will never DM you without prior notice !!!

[violet falcon]

Kindly tag or dm his username, so we can ban him. Thank you

[lapis topaz]

This guy

[lapis topaz]

It happened more then five times today, I send message in Chinese to gpt4-0, it replied, but in the chat window, it shows nothing. meanwhile, in the left side of myshell, you can see the repied message.

[strong anchor]

Hmmm, have you tried on another browser?

[lapis topaz]

Sure , Will try it later.

[lapis topaz]

tried chrome & firefox. it ain't work.

[unborn elbow]

We are fixing on this. No worry

[lapis topaz]

seems related to message visualization. if my question have some LateX , it will fail.

it's really a great feature , Please do not disable it 🙂

[tame elbow]

These data became 0 after I transferred creator pass, please check if it's a bug. I'm pretty sure the real engaged user and messages are not zero.

[terse ledge]

i signed up with metamask and i have some opbnb on it

[south tapir]

so can you share a screenshot that you can't interact on-chain task ?

[modest current]

?

[violet falcon]

@rugged socket can you check this and help him.

[wraith crypt]

bro 1 question. Is testnet ended?

[violet falcon]

The phase 01 testnet has ended. We await the next update. Stay tuned

[wraith crypt]

bro in zealy i saw 2 tasks and i completed them got 200 xp. How other users got 600xps for this sprint?

[sly swan]

I can't change my information

[south tapir]

There are some time-limited tasks that you may have missed it.

[south tapir]

what info do you want to change?

[lapis topaz]

seems it can reply now, but still do not work properly. .

[unborn elbow]

we will see what happen~ it has beed reported to dev team.

[undone peak]

Try refreshing the page to see if the problem still occurs
It could be cached after the update

[lapis topaz]

new bugs 😦

it's really frustrating 😦

[undone peak]

I'm really sorry
So we can record the reproduction step

[lapis topaz]

asking "请介绍一下 universal approximation theorem“ will consistently trigger this bug.

[tame elbow]

I also encountered this error many times

[lapis topaz]

I'm tring to register a new account to repreduce this issue. but seems registion don't work as well.

environment:

• browser: chrome 125.0.6422.142
• registrition type: ethereum wallet.

[lapis topaz]

emmm, now it works 🙂

[undone peak]

Thank you
No need to repeat
The known problems have been upgraded to a higher priority

[lapis topaz]

sure, thank you very much .

[modern jewel]

I can't log into the app

like this

[dense elbow]

Its a long time bug.

That's because the app hasn't been updated in Months.

[modern jewel]

Yes, it's been a long time and it's not convenient for me to use the web version all the time!

[coral shore]

The MyShell team is aware of the issues with the app version. The team is working hard to develop and improve both the app and the web version.
However, currently prioritizing the web version, so recommend using the web version for now.

[forest patrol]

I keep getting warned for using a bad word - I didn't use ANY bad word.

not allowed to use the work c l a i m ?

I cannot c l a i m the discord engagement task since yesterday

[coral shore]

#🌎｜general message

Plz check here and go to the link to click the checkbox

[night stump]

no alert content and no data, 403 error

[unborn elbow]

Got it. 👨‍💻 Let me check it.
Does refresh this page would help?

[night stump]

Yes, but alert is empty, is bug

[unborn elbow]

I see, we will check it. Thanks for your feedback!

[tame elbow]

Could you please ask your colleagues about this? #🆘｜ask-the-team message Thanks.

[unborn elbow]

No problem, let me ask them first. Your points will be safe

[odd haven]

Hi, please share with me your login account privately for us to further investigate.

[gentle quail]

Please, gm chat open

[tame elbow]

Sure, please check your dms.

[odd palm]

Plase , Gm chat open

[unborn zephyr]

why can’t I send messages in gm channel 😦 Haven’t done nothing wrong! Support plz check this…

[south tapir]

go to #1155681291690324058 and verify you are a human !!!

[unborn zephyr]

but I’ve been posting daily since the begin and never had any problems?? Thx…

[coral shore]

We've had a lot of scammers joining our Discord recently, so we've increased restrictions in all channels.

[finite jackal]

delightful_kiwi_43556 has been warned

Reason: Bad word usage

[unborn zephyr]

thx but I'm not recent lool problem solved

[tired finch]

Hello... why suddenly I can't write on the channel "gm-gn" anymore?

[knotty quartz]

https://discord.com/channels/1122227993805336617/1155681291690324058 If you Verify, you can write an article.

[lapis topaz]

verified, issue has been fixed within one day. excellent work!

[abstract slate]

hey, I can't login my account

[unborn elbow]

hi you can try to switch your network or refresh website. If using VPN, try to switch nodes

[abstract slate]

ok, thank you

[unborn elbow]

it will help if you can provider us more detail such as requestid like this

[dense elbow]

Major bug: The prompt box still thinks the Max token Length is 1500 Despite it being visually changed to 3000.

[copper swift]

Thank you for your feedback, leave this to DEV team, @near depot will check this.

[mint saddle]

For this AMA event, I gave consideration by taking only 1 question from 1 member, so that they respect their time

[violet falcon]

Hello 0xdody, can you explain better?

[near depot]

Thanks for the feedback, we checking this.

[mint saddle]

So many new members have come, in order to maximize time AMA I hope to be able to answer all of them, with a note that 1 member asked 1 question, sorry in advance

[dense elbow]

Thanks

[near depot]

we have deployed a new version to fix this, can you retry this ?

[dense elbow]

Alright

It works now, thanks.

[violet falcon]

Yes, the team will pick 1 question for each selected member

[smoky oriole]

Attention please Admin Sir!
I can't send gm message. Please enable and send messages. @near depot

[violet falcon]

Head to the #1155681291690324058 and try to re-verify yourself again. You'll be able to send messages in the channel again 😉

[smoky oriole]

Thanks.
Working now 🙏

[violet falcon]

You're welcome 🤗

[versed verge]

This project has been getting better and better, I've been using it a lot. Congratulations!

[violet falcon]

Thank you for your valuable feedback jospacheco . It's so good to get this kind of feedback from the community 🤗.
Let's keep supporting and contributing 💪🏻

[deep fern]

hi the introduce yourself is not open to chatt, can any one tell me why

[coral shore]

Your discord and myshell app account must be linked.
Please check in your myshell app profile

[dense elbow]

Single Layer analysis for external websites on the knowledge base is still broken and hasn't been fixed in Months, can there be a fix to this soon?

[unborn elbow]

we are working on this. could you dm website to me for a better bug fix?

[dense elbow]

Its the SCP wiki or with Wikipedia pages.

Basically wikis in general.

[slate drift]

Hello～Can I provide my x account to help find my login email, tried logging in many times with my wallet and it's not my main account

[violet falcon]

Email login and google account login are different.
Maybe you can also try both and see which takes you to your account, since wallet didn't work

[last thorn]

Sometimes this image doesn't load, and refreshing doesn't work.

[peak crystal]

hi guys

[last thorn]

The bot cannot be taken down.

[steady reef]

don't trust

@violet falcon @lime isle

help!!! @dry veldt can you ban

[violet falcon]

Thank you

[steady reef]

good job

[violet falcon]

Thank you so much for immediately tagging us to this. I have also reported this to the team, so they can find out how the user bypassed our mee6 system

[safe crest]

He llo

[tribal spear]

How about considering the addition of a bot conversation search and bookmark feature?

[dense elbow]

So uhh what's the progress on the bug fix?

[coral shore]

Thank you for the feedback. I will share along your suggestions.

[coral shore]

If it still doesn't work after refreshing, clearing the cache, and re-logging in, most issues are resolved by waiting a bit and trying again later.
Please try again and let us know.

[last thorn]

It's not a browser issue, it seems to be an account problem because I didn't encounter this issue when logging in with other accounts.

[coral shore]

Is the same issue still occurring only with that account?

[last thorn]

yeah

[coral shore]

I Understood. I will pass on the relevant information.
Apologize for the inconvenience.

[dry veldt]

@near depot @unborn elbow

[coral shore]

If it still doesn't work after refreshing, clearing the cache, and re-logging in, most issues are resolved by waiting a bit and trying again later.
Please try again and let us know.

[rain eagle]

Cannot use now

[vast bluff]

server error all day, can't do anything in workshop now

[dry veldt]

same here

from last night

[coral shore]

We apologize for the inconvenience.
I will report this to the team again.

• @dry veldt

[dry veldt]

Thanks and we hope someone would address this soon enough..

[dry veldt]

@vast bluffworkshop has been recovered, temporarily

@last thorn

[indigo ember]

f

[finite jackal]

gholrokh4456 has been warned

Reason: Bad word usage

gholrokh4456 has been warned

Reason: Bad word usage

[finite jackal]

saaday. has been warned

Reason: Posted an invite

[finite jackal]

karlthorsten89. has been warned

Reason: Duplicated text

[silk fjord]

Hello! There's a glitch in some bot's utilizing what I assume to be a plugin which allows the user to feed the bot their name. Once the bot responds, you can no longer enter text in any fashion. Here is the bot I found the issue on. https://app.myshell.ai/bot/bAbYRf/1707521047. Thanks for any support.

As a side note, I have already contacted the creator of the bot, and they have told my it is not an issue originating from their end.

[night stump]

why "Tap to record" show error? I tried few bots has same problem

[dense sundial]

I can't find my patron badge anymore. Why?

[finite jackal]

saaday. has been warned

Reason: Posted an invite

[lime isle]

It is recommended to put the countdown timer below or closer to the Preparing for Rewards.

Some users always fail to notice it.

[wraith loom]

Maybe bot creator deleted bot. If so, your shell coins were refunded

[potent island]

？

[woven drift]

@lime isle @violet falcon @copper swift again

[lime isle]

👍

thanks

[rain eagle]

Always reporting errors

[dense elbow]

Single Layer analysis for external websites on the knowledge base is still broken and hasn't been fixed in Months, can there be a fix to this soon?

Its still broken.

[copper swift]

@near depot Could you help to check this issue?

[worn sinew]

Nice speed!

[finite jackal]

saaday. has been warned

Reason: Posted an invite

[dense elbow]

@edgy birch

[maiden flint]

it turned out great

[trail meteor]

great work and project

[crude fable]

thanks for your like！

[grave depot]

hey thereeeee!!!
how can I get an english speech audio with a specific foreign accent?
If I change the TTS language to Chinese, and give the input text in English, the accent is way too much --almost unintelligible.

Any work arounds on this?

[violet falcon]

Mod Pigeon replied to you in #🌎｜general

[dry veldt]

#🌎｜general message

[lusty schooner]

✅

[finite jackal]

mujahidurrahman has been warned

Reason: Posted an invite

[last thorn]

One of my bots cannot be taken down and I am unable to take a ticket.

[halcyon terrace]

+1

[open arch]

working on it

[open arch]

hi Mike, could you share me your bot id?

you could see the id in chat page web url, the last number is your bot id

[open arch]

could you also please share bot id, it will help us find the reason and improve our product!

[tiny locust]

What is this

[last thorn]

https://app.myshell.ai/bot/6zYnYj/1714283637

[rugged socket]

@last thorn Hi Mike. May I ask if you clicked valid to verify whether pro-config is correct? Because I see that the failure was caused by an error in pro-config.

[last thorn]

👌🏻, I know where the problem is in the code now. Thank you.

[rugged socket]

I still want to confirm whether you have clicked valid, because if valid is not passed, save cannot be clicked. This might be a bug.

Looking forward to your reply

[final pendant]

tasks not verifying

[coral shore]

If it still doesn't work after refreshing, re-logging in, and clearing the cache, please try again after some time.

[last thorn]

Yes, because the validation for Config Pro has changed. There were no issues with it before being published.

[night stump]

@rugged socket proconfig bot doesn't response...

https://app.myshell.ai/bot/iMzYJb/1717480400

[rugged socket]

sorry I'll give feedback, please wait a moment.

[night stump]

I can't save proconfig at morning, have dm you, could you check it?

[rugged socket]

The current traffic is a bit high. We have already expanded the capacity, and it has now been restored.

[spark elk]

@night stump Why this testnet chat is error?

[graceful vortex]

gg

[night stump]

testnet is end

[olive void]

I completed the OPBNB daily check-in task. My wallet prompts that the signature was successful, but my check in task does not prompt that it was successful.

[final pendant]

yesterday for me site cant even load
today load but not working

[outer totem]

There is issue with chat battery too.

[finite jackal]

samudaya5736 has been warned

Reason: Bad word usage

[finite jackal]

blizzardcrypt0 has been warned

Reason: Posted a link

[tough gulch]

often problem last days. idk how to solve..

[coral shore]

The team is aware of the issue and is working diligently to resolve it as quickly as possible.
We appreciate your patience.

[atomic thistle]

hu

[dapper trail]

When I leave a basic bot and come back later I can resume the conversation.

The proconfig bots crash the IM chat and I need to clear memory.

This makes the proconfig bots less useful as I cannot continue the research or conversation.

I don't think it was like this until recently.

** is it a setting or a bug **

[violet falcon]

@rugged socket can you check this

[indigo tiger]

why cannot use circulation now?

I set jump out condition, but it says I cannot use loop

            "outputs": {
            "context.round": "{{context.round + 1}}",
            "context.storage_result":"some other output"
            },
            "transitions": {
                "ALWAYS":"handel"
              }
          },
"handel":{
            "transitions":{
                "ALWAYS": [
                    {
                      "target": "create_conversations",
                      "target_inputs": {
                        "topic": "{{context.topic_random_get[context.round]}}"  
                      },
                      "condition": "{{context.round < 10}}"
                    },
                    {
                      "target": "change_topic",
                      "condition": "{{true}}"
                    }
                  ]
            }
        },

[finite jackal]

madelynnstevensonop_59515 has been warned

Reason: Posted an invite

[open arch]

hi faskety, we will do investigation now

[rugged socket]

Because it is necessary to avoid infinite loops, this may cause the program to run out of control and consume a large amount of power.

[rugged socket]

Can you send me full pro-config?

[indigo tiger]

👀 I dm you and send it

[finite jackal]

khalil15211 has been warned

Reason: Posted a link

[finite jackal]

rebel4389 has been warned

Reason: Posted a link

[finite jackal]

samlawrence0889 has been warned

Reason: Bad word usage

[dense elbow]

Single Layer analysis for external websites on the knowledge base is still broken and hasn't been fixed in Months, been waiting for days, I'd like to try it but its still partially broken.

[open arch]

hi Anarchy, sorry for it. we will do investigation now

[dense elbow]

Alright thanks, specifically its for Wiki links.

[unborn elbow]

Single Layer analysis for external

[atomic thistle]

please check i have no permission to send messege in #👋｜gm-gn-hi

[violet falcon]

Head over to the #1155681291690324058 and hit the blue button there .

You'll be able to message in the gm channel afterwards

[lavish orchid]

I received tokens in the faucet, but they are not displayed in the “exchange” tab, so I can’t stake(

[finite jackal]

wetbaseball8246 has been warned

Reason: Posted a link

[warm orchid]

Hey, on attempt to get the AI'ed image in '@kiko' AnimePix bot it throwed 443 and with some debug and links:

Details:
State: AnimeStyle_control_state: Task: sd_controlnet_task: Widget: ControlNet with Civitai
Reason: restoreFileFromGenerationOutput failed: http get failed

[violet falcon]

I answered you in #🌎｜general

[kindred lark]

I can't leave the site interesting

[indigo tiger]

crazy bot

[finite jackal]

mujahidurrahman has been warned

Reason: Posted an invite

[kindred lark]

wow

[quartz jay]

nice\

[tribal flint]

If I transfer my Creatorpass to Privy, will the Creator functions be reflected without any problems?
I transferred some random NFTs as a test, but they are not reflected on Myshell. I can see them on Etherscan.

[reef ivy]

link

[open arch]

we will check it

[odd haven]

There will be no problem. We will automatically detect if NFT is in your account. The rights will be with your privy account too

[tribal flint]

okay thx!

[lilac jewel]

👍

[subtle quest]

❤️

[median anchor]

The site has not been opening since yesterday at my end, what could be the issue?

[violet falcon]

I have answered your question on #🌎｜general

[dense elbow]

Uhh why am I unable to message on the GPT 4 and 4o Widgets anymore?

@odd haven

[odd haven]

It seems normal at my end. Could you try to access it from anonymous mode?

[dense elbow]

I can't message if I log out.

@odd haven it happened when I cleared my chat and now I can no longer message it.

[odd haven]

you mean clear memory?

[dense elbow]

Yeah

Its both on 4o and 4, not on the chat page btw.

I mean on the widget page.

@odd haven

What even causes this?

[odd haven]

seems there is a bug. Sorry let me check with dev team

[dense elbow]

Its okay

[stuck loom]

找不到原来的账号了可以帮忙吗

[dawn osprey]

Please I have been trying to connect my discord to myshell but it keeps saying its already connected to another myshell account. I haven't connected any myshell account to my discord as I have been experiencing this issue since I joined myshell. There has been no successful discord connection.
Before, when I want to connect it, it'll always redirect me to myshell site and will not connect. Now, it's giving me the above stated error message.
Same with my telegram. I haven't been able to connect it as it keeps redirecting to my myshell page. What do I do please?

[stuck loom]

Can you help me find out which myshell account is authorized by discord

[jaunty mulch]

Your server is getting too slow.

I cant login my account through gmail code.

[odd haven]

Sure.

[south tapir]

hello, based on the roles you have, your discord account has been connected to a Myshell account.

[south tapir]

hello, have you been resolved this issue?

[odd haven]

fixed

[dense elbow]

Thanks

Its fixed now

[violet falcon]

Hello sapphirekay, maybe you initially registered your MyShell account and connected your socials using a different method from the one you're currently using.
Kindly note that Gmail login is different from google account login, so you should check the two and know which one takes you to the account which your socials are linked.

Write to us again after this, so we know if it's sorted. Thank you

[hasty spruce]

I can't do this task. When I want to do this, this warning appears. Why is this?

[coral shore]

This issue is occurring for some users. The team is aware of it and is working to fix it. We apologize for the inconvenience.
Most users who experience this issue find that the task can be completed after 2-3 attempts, and sometimes after more than 5 attempts. Thank you for your patience.

[neon cedar]

为什么我的

加入我们的 Discord 社区并在“#gm-gn-hi”中每日发送1条消息。（其他频道均不会计入统计）

按钮是不可跳转的？
然后我发了gm，也做不了这个任务

[grand notch]

@neon cedar 你还不能完成吗？

[neon cedar]

还是不行啊老哥，我绑定discord了

[desert ice]

My shell connected to metamask wallet and I can not swap or stake anything. Pls tell me how to fix this

[south tapir]

please change the network in your wallet to Myshell testnet

[desert ice]

I'v changed but it's not working.

[jaunty mulch]

No mate. The issue haven't solved yet.

@south tapir

Please help me to fix it.

[south tapir]

It still works fine on my end, please try logging again in a few minutes and please don't make too many requests in a short period of time.

[jaunty mulch]

i just logged in but i cant make any transaction.

[south tapir]

do you have testETH to pay gas fee?

[jaunty mulch]

I've enough to pay it.

[south tapir]

so try to reload the page or chat with a bot in web3 mode to change the network to Myshell testnet >>>

[jaunty mulch]

I created this account with my email

[jaunty mulch]

how can i find this?

[south tapir]

can you chat with a bot in web3 mode? let try it

[jaunty mulch]

i cant find a bot in web3 mode.

[south tapir]

click chat button, you will see it

[jaunty mulch]

Why is this?

[hasty spruce]

I tried this task maybe at least 10 times. I opened and closed the browser and refreshed the page each time. However, it did not improve and I did not get yesterday's scores. I expect you to redeem these points.

[hasty spruce]

@jaunty mulch read up it

[hasty spruce]

I tried this task maybe at least 10 times. I opened and closed the browser and refreshed the page each time. However, it did not improve and I did not get yesterday's scores. I expect you to redeem these points. Help me please

[south tapir]

This notify usually appears when the balance in your wallet is not enough to pay the gas fee

[hasty spruce]

It doesn't matter. You said nonsense. I have been using it for 7-8 months. This question has nothing to do with balance. Aren't you reading the article in question?

[hasty spruce]

Also, I checked my wallet balance, I have enough balance. I tried with a different browser and the problem still persists. There is a technical problem and the technical team needs to fix it urgently. Our 2-day points need to be compensated.

[night stump]

https://app.myshell.ai/zh/article/1804341072485507072?from=Explore_FeatureGrp2 link bot isn't correct

why is businessGPT

[south tapir]

please open a 'product-feedback' in #🎫｜support-ticket and provide more info about your case. We need more information because no other user has encountered this problem.

[hasty spruce]

Thanks

[spice parcel]

Why I can't login into my account?

Code is unvalid error

[south tapir]

please try logging again in a few minutes and don't make too many requests in a short period of time.

[spice parcel]

Oky tnx

[summer trout]

The site is not loading for several days, what can be done?

[violet falcon]

Try to clear your browser cache. You can also switch to another browser if clearing cache didn't solve it

[obsidian notch]

i am unable to get my premium, help me please

that button to get membership is not there

i tried to refresh website, logging in and out, changing the browser

[coral shore]

Previously, the premium pass could be claimed through the UI on the main page, but for the current season, need to follow the 1~ 4 process after the update!

If it still doesn't work after following these steps, please let us know again!

[obsidian notch]

thank you for the help

[midnight lagoon]

please add rabby wallet

[fossil moon]

I have a problem that the game bots isn't making me type anything and when I try to type in any game bot it say that( text input is currently not supported )what is the solution for this

[coral shore]

Could you please let us know how long this issue has been occurring?
Most of the time, it is due to temporary AI API or system errors, which usually resolve themselves after some time.
We apologize for any inconvenience caused.

[fossil moon]

A week If I remember correctly

[coral shore]

Has it not been working at all for the entire week?

[fossil moon]

Maybe slightly less than a week maybe 6 days

[coral shore]

Could you please let us know which bot it is?

[fossil moon]

All game bots

[fossil moon]

No when I try to type the give me the same massage that ( input is currently not supported)

[coral shore]

ah

[coral shore]

These game bots are not played by typing in the chat, but rather by using buttons.

[fossil moon]

I mean game bots like April with her and from zero these are the type of bots I mean

[coral shore]

These game bots operate by inputting information or progressing the story through a button-based UI. Could you please try again?

[fossil moon]

Sorry sorry I said the wrong type of bots I am sorry I mean bots like these for example

Like the yuki bot

[coral shore]

In the case of From Zero, there are parts where you need to click buttons and parts where you can proceed with user chat; it varies depending on the situation.

[coral shore]

Let me check

[coral shore]

Based on my testing, it seems that the bot game operates through auto-reply rather than chat input.
Since this is likely due to the bot creator's settings rather than an issue with the Myshell system, it would be best to ask the bot creator.

[coral shore]

https://discord.com/channels/1122227993805336617/1246149304075161686 here

[fossil moon]

Thx for the help and sorry it bother

[coral shore]

Not at all! If you have any concerns, feel free to ask about anything!

[fossil moon]

Thx

[spark knoll]

Sorry for the inconvenience.
I designed the bot to be both chattable and auto reply able.
It seems Myshell side problem and I reported it to the team, it could take a while.
Thanks for enjoying my bot!

[fossil moon]

No need to thank just I hope the problem is solved quickly

[random gyro]

Is it possible to create a bot using NotebookLM as a source in Myshell?

[rugged mulch]

Vv

[keen lava]

FFFFFFFFFFFFFF

This is driving me crazy, does anyone have the same problem? 😄

[worn condor]

Have the same issue, can receive testETH, @coral shore please advise, thank you

[coral shore]

#📢｜product-updates message

Testnet phase 1 has ended. no longer need to interact with it.
As for Phase 2, no plans have been announced yet, so please wait for the official announcements.
@keen lava @worn condor

[half night]

the faucet can't work.

[violet falcon]

Check this #🆘｜ask-the-team message

[finite jackal]

dikijja has been warned

Reason: Posted an invite

[ruby plover]

Discord engagement task not compelete

[random kettle]

trying to log in and its showing me as a new account

lvl 0 im lvl 42 on my shell help admins

[coral shore]

Refreshing, verifying your login account, re-logging in, or waiting a bit usually resolves most issues.
Thank you for your understanding.

[coral shore]

Could you please try checking your login account (google, metamask), logging out, and then logging back in?
Additionally, please verify your account again in your profile settings.

[random kettle]

ah yes was able to get in did not know they send a verification code now Ty for the help Pigeon thought i lost my info

[coral shore]

I'm glad to hear that it has been resolved! If any issues arise, please don't hesitate to let us know!

[urban summit]

im having queue closed error over and over for one bot, can someone help?

or is there any way to delete the bot from my chat section?

[coral shore]

If you look at this screenshot, you can see how to delete a bot from the chat section.

[dense elbow]

Hey, when are we getting the ability to edit AI or our own messages to regenerate them on the website.

[dim geyser]

Hey, i can't get testETH, it says that internel error go to the communty feedback?? what can i do?

[deft nimbus]

Just try again later,they will fix it anytime soon probably

[coral shore]

• @deft breach
  Testnet Phase 1 has ended. You don't need to interact further.
  There are no announced plans for Phase 2 yet, so please wait for the official announcements.
  #📢｜product-updates message

[true robin]

Today giving an error when requesting the faucet

[violet falcon]

#🆘｜ask-the-team message

[dry veldt]

https://app.myshell.ai/zh-tw/profile/passcard
the link to creator pass is yet to be updated

it is still directing ppl to the old genesis passes..

which is obviously a mislead

[violet falcon]

Thank you for pointing this out. We'll report it immediately to the team.

[versed fern]

error in faucet

[violet falcon]

Kindly check this #🆘｜ask-the-team message

[woven drift]

https://app.myshell.ai/bot/j6V7ra/1703571460
https://app.myshell.ai/zh/robot-workshop/widget/1744970937423368192

This bot and component used to work well but now it is not functioning. Can you restore it? Thank you!

[woven drift]

For the official series of bots created by the myshell team,I hope to add a "Continue" button so that lengthy responses can be answered properly without interruption.

[thorn condor]

Field 'states' is required.

Can anyone help why I keep encountering this error while trying to create a bot?

I'm not allowed to post in developer group or proconfig group

Okay figured out nvm

[coral shore]

Yeah, I will request the team to add the "continue UI". Thank you for your feedback!

[coral shore]

Has the issue been resolved? If the problem persists even after waiting for a bit, please let us know again!
It would be helpful if you could also provide a screenshot.

[dapper trail]

I can't get it all in English. Not sure what I did.

Translation changes part of it sometimes and all of it other times. But after I close browser it's back in Chinese when I open.

I'm on a Samsung phone using Chrome

[coral shore]

Please go to Profile -> Settings -> Language to adjust your settings.

[dapper trail]

Did that several times. Didn't work.

But I cleared browser data.

All good looks good now