#known-issues

1 messages · Page 1 of 1 (latest)

safe fiber
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[MULTIPLAYER] We are currently working on resolving an issue related to cross-platform play that prevents, for instance, an iPhone from playing with a Macbook. Same device types are able to connect, such as an iPhone and an iPad, or an AppleTV and AppleTV.

wild cave
tiny surge
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[MULTIPLAYER] We are aware of an issue where a player who has more advanced tools may lose them when going to a player's island who does not have those tools. We are currently working on a hotfix.

UPDATE - Resolved in 1.0.4

wild cave
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We’re currently investigating why cappuccino Cappuccino isn’t traveling today.

Thank you for your patience and keep those food-filled cabins warm for him!

tiny surge
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We're currently aware of an issue where folks receive My Melody's announcement about a Friendship Bouquet, but don't actually receive it in their inventory. This will be fixed in our 1.1.2 hotfix and we will be reseting this feature so that all players receive the Friendship Bouquet. Thank you for patience while we get the 1.1.2 Hotfix ready.

wild cave
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For folks who logged in and did not get the 50 treat bonus, even after closing and re-opening the app: you’ll need to play again tonight in that same time window of time to get your treats! Here's more info: #1168794270514302996 message

For anyone who still did not receive 50 Spooky Treats, please write to support@sunblink.com and we'll get you sorted ❤️

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(To folks who got double: enjoy and Happy Halloween :))

wild cave
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Hey all! A few known issues with the 1.3 build!

1. Gift Hearts - Fixed in 1.3.1 : The "Liked" Hearts on items in the gifting panel are not showing up correctly. It will inaccurately cache the first friend's preference and use those to calculate hearts on all future gift panels. The gifting is unaffected, only the display is wrong.

2. Stardust Store Access - Fixed in 1.3.1: The Stardust Store can be accessed by interacting with the furniture pedestals in My Melody's new store.

3. Furniture Trading - Fixed in 1.3.5: Players are unable to trade previously tradeable furniture items. --- Will be addressed in 1.3.5

4. Unwaterable Flower - Fixed in 1.3.5: There is a flower that, when watered, teleports players to another location and does not open. I'm gonna be real, we have no idea what's going on with this right now. Investigating!

5. Multiplayer Selfies - Cannot Repro: We're currently investigating bug reports on multiplayer selfies not registering. Will update this thread when we can repro issues!

wild cave
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<@&1184179610435461200> Hey friends! Here’s the roundup of known issues from 1.4 and expected fix times for them.

Infinite Antique Lamps - 1.4.1

The antique lamp was not being properly removed from inventory when placed..

Missing Materials - 1.4.1

Nordic fabric, kitchen counter/sink, and Big Challenges / TOPHAT surfboard materials sometimes went missing.

Regressions - 1.4.1

Some prior hotfix changes (lamb plush recipe, placeable gingerbread decos, Kuromi/BC/TOPHAT in mansion) missed 1.4 release.

Resource Collection - 1.4.1

All resources should now appear in the proper quantities to be collected (either by Nul or besties).

Cafe Cinnamon Friends - 1.4.1 Partial

Players will no longer be able to start Cafe Cinnamon related quests without all the permanent residents on the island. We’re unable to adjust the state of folks who already started the quest without the visitors, unfortunately.

Max Heart becomes Spirit Heart - 1.4.5

To help remember who you’ve brought to see the Island Spirit, the max friendship heart will change to a Spirit Heart for anyone you’ve brought to see her.

wild cave
wild cave
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<@&1184179610435461200> If you've encountered the issue with the Hugs & Hearts habitat not being interactable, please email support@sunblink.com and we will get it fixed for you.

This came as a result of players completing the event intro in 1.4.1 before upgrading to 1.4.5. In the future, we will be blocking events from happening until players have updated to the proper version.

wild cave
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<@&1184179610435461200> We are submitting a 1.4.6 hotfix build to Apple today that will fix the Hugs & Hearts habitat for anyone affected. If you'd like to expedite the process, you can still email support@sunblink.com. In the mean time, continue catching those lovebugs and you will be able to donate them all when the hotfix is out. Thanks everyone for your patience! cinnapproved

wild cave
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<@&1184179610435461200> Hey all -- we're submitting a 1.5.1 hotfix shortly that will contain the following fixes:

  • Players will get an extra seed capsule to ensure they get all four different Merry Meadows flower types
  • Wish me mell's dialogue explaining the seed dispenser will be updated to make it more clear that you can only create seeds of non-patterned (aka non-rare) flowers
  • Food will be recyclable again
  • My Melody's companion ability will no longer soft-lock the game if she is off screen
  • Aro's style tag is fixed
  • Wish me mell will only say the crown dialogue if you have the crown
  • The quest to meet Wish me mell will be brought up into "The Right Tools" section for clarity of its importance
  • The tabs when you ask your friends to collect items will be removed (a single page with all options)
  • Gifting flowers in multiplayer should no longer soft lock the game
  • Players will no longer be able to water, dig up, and water a plant to bypass a day

The fix for Mocha and Pompompurin's parents visiting dates will wait until after the upcoming visit so that players get a chance to attract them.

wild cave
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<@&1184179610435461200> We're aware of an issue where players are getting blocked in the Magical Mailbox quest because they do not have a snorkel (and cannot begin the Deep Dive mission to get the snorkel because Kuromi is busy with the Magical Mailbox quest). If you have a save file that is currently in this state, please help us by submitting your support code here: https://discord.com/channels/1105575633943277629/1215020899959312494

wild cave
wild cave
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<@&1184179610435461200> We’ve found the cause of the item disappearances in cabins, and it will be resolved in our 1.6.1 hotfix that we hope to go live tomorrow. For anyone affected, please email support@sunblink.com with the items that went missing and we will do our best to compensate folks.

wild cave
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<@&1184179694522863800> Unfortunately our 1.6.1 Hotfix failed overnight QA; we're resubmitting as fast as we can and have alerted Apple as to the urgency of getting this fix out. We will keep you posted. We still have hopes of it going live late today.

The fix will prevent the cabin disappearance issue from happening going forward. Compensation for folks will likely come in a 1.6.2 patch, not the 1.6.1 hotfix. We appreciate your patience!

wild cave
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<@&1184179610435461200> Hello everyone! We've submitted Hotfix 1.6.1 to Apple and Our Dear Friend has prioritized it for review. We still hope it will be able to go live today.

In the mean time, we've pushed an alert to all devices warning players not to edit or upgrade their cabins until 1.6.1.

Compensation will go live in 1.6.2, which should be coming up early next week.

All players will get a package of resources and current event furniture (including, yes, 4 Colorblaze Chairs :)). We will also go through all players' collections and restore any event furniture, clothing, or special items (eg: Character Hats, Party Favors) that are no longer present in their game.

wild cave
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<@&1184179610435461200>

1.6.1 Hotfix is now live! Please update!

wild cave
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<@&1184179610435461200> As we continue to work on cabin stability, we've broken out our bug forums into two locations.

Please only submit bugs that you KNOW happened after 1.6.1 (that means that after updating to 1.6.1, you saw the cabin decoration items, and then after editing/swapping/upgrading they were no longer there).

Wallpaper / Flooring Issues: https://discord.com/channels/1105575633943277629/1225851399703625738
Cabin Item Issues: https://discord.com/channels/1105575633943277629/1225851599981645904

wild cave
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<@&1184179610435461200>

HELP US TEST!

Want to help us ensure cabin stability? We're still unable to reproduce data loss issues on 1.6.1. YOU CAN HELP!

What to do?

FIRST - start by sending your logs. As long as we have a log, we will be able to restore your cabins to that state should you encounter data loss. SAVE THE CODE.

THEN - do everything you can with your cabins: edit them, upgrade them, remove items, background your app, swap cabins, swap cabins across biomes, everything you can think of

IF - you get confirmed data loss, immediately send us a NEW LOG. Post both your ORIGINAL CODE and your NEW CODE to this forum: https://discord.com/channels/1105575633943277629/1225871129546326016 and we will be able to restore your old save state and give you a special thank you gift for helping us track this down.

Please note that as of now, there have been NO confirmed reports of item loss after updating to 1.6.1

(all losses happened on version 1.6.0 and folks only noticed after upgrading to 1.6.1)

wild cave
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We’re aware that Imagination Celebration cut scenes are triggering at the wrong dates. Players will see end-of-event scenes before this can be patched, so please use the calendars to get the proper end dates and don’t be fooled by the premature cut scenes!

wild cave
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<@&1184179610435461200> Hello all,

The following are known issues that will be fixed in 1.7.1:

  • Chococat companion bonus not working
  • Breaking boulders before Cinnamon Cafe quest softlocks progress
  • Progress skipping flowers in some biomes
  • Several other small bugs

We are currently investigating an issue with some of the new quests repeating after they’re completed. If this has happened to you, please report it here: https://discord.com/channels/1105575633943277629/1241011016914042951

(I am still out today but y’all are in good hands 💕)

wild cave
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<@&1184179610435461200> Hey friends,

We're investigating two issues around weather and would appreciate logs from folks who encounter them:

  1. If you play the game for over an hour and don't get a weather event, post logs here: https://discord.com/channels/1105575633943277629/1242111756902334576

  2. If you experience crashes during weather events AFTER updating to 1.7, post info here: https://discord.com/channels/1105575633943277629/1242126200185290892

As a general FYI, 1.7.1 is still under review at Apple; really hoping it gets approved and released in the next few hours!

wild cave
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<@&1184179610435461200> We’re aware of an issue this morning where the fade-to-black between My Melody’s daily announcements and the Paper Parade finale is taking longer than normal (sometimes upwards of 1-2 minutes).

We believe that one of the characters involved in the sequence is refusing to fast travel/teleport to the location and is instead taking a scenic walk around the resort to get to where they need to be.

The issue should resolve normally if you wait it out and we apologize for the inconvenience. We’ll be force-teleporting characters in the future.

lean latch
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<@&1184179610435461200> Hi all, with the 1.8.2 update, two issues immediately cropped up that we are looking into:

  1. Unable to craft items that have multiple paths (fabric, woodblock, and blank book) - If you are missing any of the possible ingredients, you are unable to craft that item. If you have all of the possible ingredients, sometimes you are able to craft the item, but it's inconsistent.
  2. Event stand not showing rewards - While our fix worked in test environments, it's not a perfect replication of being live. The stand should temporarily work after the daily reset.

We apologize for the inconvenience. We will be out for the long weekend, but will work toward a resolution to the first issue as soon as we're back since this has an impact on friendship and quest progression.

Update: Please check Sunblink Mail for a small token of our appreciation while we sort this out giftbox

lean latch
wild cave
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<@&1184179610435461200> We’re aware of the bug where Baku’s first visitor quest cannot be completed. It will be fixed in 1.9.5, which is due out early this week.

lean latch
lean latch
wild cave
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<@&1184179610435461200> We’re investigating why some players are not receiving the Collectible Card cut scene with Cinnamoroll. Please help us by adding your support codes to this New Thread IF AND ONLY IF you have had >1 reset of the event and still not received the collectible card cut scene.

#1285995023510405245 message

wild cave
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<@&1184179610435461200> Hey all! Thanks for your patience. We’ve tracked down and fixed the bug (it was an issue for anyone who had downloaded 2.0.5 and logged in prior to the event start due to how event days were calculated).

Players should all still see the second cut scene in the Collectible Card Series, which will unlock 10 new cards, in just a few days, along with all cut scenes after that (five total, each spaced apart a few days).

The first cut scene (and original 10 cards) will become available to folks who missed it when 2.1 releases on Oct 30th.

wild cave
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<@&1184179610435461200> As we've been investigating the Bonus Bubbles, we've noticed that a disabled spawner winds up still spawning bubbles on subsequent loadings of the Seaside Resort (whether you closed and re-entered the game, or occasionally when going to other regions and returning).

We may fix this in Update 2.1, but until then enjoy the extra Bubbles 🙂

void flicker
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<@&1184179610435461200> Hello everyone! 2.1 will be releasing on October 30th. Here's a few fixes and quality of life improvements that will be coming with the new update.

I'm trying out a new format for known issues! Let's hope it works!

Hello Kitty 50th Anniversary Fixes

  • Fixed an issue where players were receiving over 20 bubbles per day. All players will have more than enough to get multiple of each item at the Event Stand!
  • Some players did not receive the first batch of Hello Kitty collectible cards. The 1st batch should return on October 30th for all players after updating to 2.1. This will happen at reset. We recommend waiting until the update has happened before logging into your game. If you logged in on the 30th before the update, the cards will come out October 31st.

Quest Bug Fixes

  • Mocha can no longer reach 6 stars. However, for players who already have Mocha at 6 stars, there is a fix for this that will reduce her back to 5 in 2.1.5. Thank you, and I apologize for being unclear. Thank you so much!
  • Flower Power: Fixed a game progression issue where players could not leave the area around My Melody's shop after watering her flowers.
  • A Zipline Adventure/A Whole New Menu: Some players were softlocked if they had both quests activated. Chococat would be busy in A Whole New Menu, which requires crafting sparks. Players might not have the sparks recipe yet because of their progression through A Zipline Adventure. This is fixed.
  • NPCs can still be interacted with while bestie quests are active.

Misc Bugs

  • Metal color on Royal furniture used to appear darker than anticipated. The colors have now been fixed.
  • Tuxedosam's ability should no longer work on items that you can only receive once, such as avatar color palettes.
  • Usahana's ability now gives players 5x Rice Flour as opposed to 1 extra.
  • Critters during Rockadoodler Roundup should now spawn throughout the entirety of the minigame. A bug prevented any Rockadoodlers from spawning towards the end of the timer.
  • Removed an invisible wall that was preventing some players from accessing parts of Merry Meadows.
  • Patched a hole in City Town's floor that flickered when walked past.
  • Fixed an issue with the Dark Gray Long Skirt where the color was lighter than the Gray Long Skirt.
  • Fixed incorrect names for dyeable logo shirts and dresses. The names should now reflect the correct colors.
  • A weird shadow has been removed from the crane on the crane game.
  • Patched places where players might fall out of puzzle rooms in Crystal Caves
  • Fixed an issue in the Imagination Cafe where customers would accept dango that require more than 1 of the same flavored mochi can be fulfilled with just 1 flavored mochi. Dango orders will now only be accepted if they are what the customer requested.
  • Fixed inconsistent lighting for antique window wallpapers.
  • Kuromi's Spooky Celebration outfit now has her iconic collar.
  • Misc bugs on facial rendering, missing punctuation for dialogue, and other issues have also been fixed.

Quality of Life Updates

  • Players can now hold to increase materials to be used in the composter! This should make it a lot easier for everyone to make fertilizer. Hold down any compostable material until you reach the number that you want to compost.
  • The number of flowers for Gargantuan Garden Goals should now be displayed when viewing the quest.
void flicker
void flicker
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<@&1184179610435461200> The 2.1.1 hotfix is now available! These are some of the issues that we fixed for this hotfix.

Quests

  • Some players were running off-screen when interacting with Hello Kitty for certain quests. This is now resolved.
  • Resolved an issue where players were blocked from Retsuko's Birthday Quest because of the quest The Band Is Back.
  • For players that are having issues with doing Hello Kitty's birthday quest due to Cinnamoroll being blocked, the quest's duration has been extended.
  • During The Band is Back Part 3, characters such as Pekkle and Hangyodon were missing from the map or out of the frame to take a picture on the stage. This has been fixed.

Misc

  • Players should no longer have to "recompanion" their friends to use their abilities.
  • Usahana's character box should not be available yet. It is no longer obtainable, but it will return in a future update.
  • Previously, ombre patterns were not appearing on Dreampuffs. You should be able to see these colors on your flowers now!
  • Some furniture stacking issues have been solved, such as displaying food in display cases, stacking items on the Jamboree Event Stand, putting critters on the Hugs and Hearts Event Stand, and items on the Imagination Book Pedestal.
  • Players should now be able to buy multiples of certain Hello Kitty 50th Anniversary furniture.
  • The Hello Kitty 50th Anniversary Bed has been moved from the music tab to the furniture tab.
void flicker
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<@&1184179610435461200> Hello friends! The 2.1.5 update will be available on Wednesday, November 20th. There is no specific time at the moment. These are some of the community-reported issues that you will see fixed for this update!

Quests

  • Cinnamoroll could not be interacted with because of an issue where Mocha had 6 stars. In 2.1, we fixed this so users could not get Mocha to 6 stars. For those who already had her ad 6 stars, this should be removed, making Mocha a permanent visitor at 5 stars. Cinnamoroll will be free to interact with again, allowing players to continue certain quests.
  • For some players, Hello Kitty would run back to the cafe instead of staying at the beach for a photo for the Family Vacation quest. She should stay at the beach now.
  • Some players experienced a bug where My Melody would have an exclamation point above her head when she had no quests to give the player. This exclamation point should now be gone.
  • During "An Apple A Day", Hello Kitty would sometimes get stuck in the floor in front of the Pizza Oven. She should now walk on land just fine, allowing players to continue the quest.
  • In rare cases, a player's game would freeze when talking to Kuromi during Day Dreamy Drama. This should no longer be the case.
  • Players who are trying to take pictures for Secret Haunts should be able to do so without returning color to the island through the quest "Friendship Never Fades".
  • A very small number of players experienced an error during the cutscene in Lucky Stars that would not give them the crafting plans to create a lucky star. Users who are stuck on this part of the quest should have the plans now.

Events

  • For players that started the Hello Kitty 50th Anniversary event but did not finish collecting the cards, the cards are now "evergreen" and will stay on your island until you finish collecting all cards.
  • The Gold Bow from the Hello Kitty 50th Anniversary event is now available. layers that already found all the cards during the event should get an extra cutscene with Cinnamoroll where he gives the gold bow. Players that did not find all the cards during the event, but do so afterwards should get all rewards including the gold bow in the same cutscene.

Quality of Life

  • Tapping on items to scroll in the multi-item pickers, such as the composter, no longer selects them.
  • A chest in Mount Hothead was unobtainable because the chest was in a shallow pool where players could not dive. This chest has been moved to land.
  • Some players were noticing a delay in tapping dialogue options. There should be a short delay for interacting with dialogue options that turns on only for keyboard and controller. For mouse and touch, there is no delay at all.

Misc

  • For some players, they would not get customers to the Imagination Cafe for several days. This usually occured because the game would attempt to select a visitor who was not a permanent resident. There should no longer be issues with a lack of customers.
  • There was an issue where teal and mint flowers were out of order in player inventories. This has been fixed.
  • Azuki's daily gift was changed to beeswax in 2.1. For 2.1.5, it has been returned to her original gift of chocolate chai.
  • Players can put Sakura in their cabins.
  • A few spelling and grammatical errors have been fixed for the English (UK) version of the game.
  • Newer players found themselves earning achievements for flowers when they picked up different ingredients. These achievements can now only be earned by collecting the correct color of flower.
  • The Jam Jamboree collection has a hat that is "locked" for users. This is a hat that we did not give out to players, and it will be removed from the achievements.
  • IC wallpaper has returned to its original blue color.
  • Spooky Celebration Event Stand is no longer magenta.
void flicker
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<@&1184179610435461200> Hello friends! The 2.2 update will be available tomorrow on Wednesday, December 11th. These are some of the community-reported issues that you will see fixed for this update!

Quests

  • Corune was sometimes unable to be found during "Time of Milk" because he would not go to the quest location. Players should be able to find him in his correct spot at Merry Meadows for this quest.
  • In addition to this, some players were unable to interact with Cinnamoroll at Seaside Resort for "Time for Milk." He can be interacted with now without any issues.
  • Quests that involved two players taking a selfie were not registering as complete. You should now be able to take pictures and complete these multiplayer quests.
  • Some customizations were not registering for users with "Renovation Imagination." This is fixed.
  • Cinnamoroll would sometimes not appear during "Rainbow or Bust" in City Town. He's now back and ready to continue the quest!
  • In rare cases, Wish me mell might appear out of bounds for "Beach Blossoms" and "Fen Flora." She should be right on land where she needs to be for these quests.
  • During Call to Adventure part 4, Kiki and Lala would say they were leaving, but they would not teleport away. They now leave on their own accord.

Events

  • Players who received Usahana's gift when asking for Wish me mell's gift should have their gifts switched.
  • Any other issues with gifting characters their presents for Give & Gather should also be fixed.
  • Pompompurin now has his hat for his sweater.
  • My Sweet Piano is now able to wear her sweater.
  • Some players had issues equipping Scholastic Celebration and Spooky Celebration outfits to their friends despite experiencing cutscenes. A migration has been written to fix this.

Quality of Life

  • If players have not found ||Rainbow Beams|| yet, any items that use them for crafting will be hidden.
  • Character boxes can now be placed in cabins.
  • Players can now place Cinnamoroll Cocoa in cabins.
  • 50th anniversary mochi now satisfies Panya's requirements.
  • Lolita is now categorized as Spooky.
  • Issues with selecting flowers for Composter have been fixed.
  • Players using controller had issues opening and using the daily calendar. There should no longer be issues on the daily calendar with controller.
  • For underwater plots, anything planted should have a doubled growth rate, since players can't use their watering can. That way they grow at the same rate as someone who is routinely keeping up with their gardening.
  • Players are able to craft more than one beeswax again.
  • Some chests, such as the chest in the Reef Maze, are now breakable. Similar goes for other Rainbow Reef Chests and in Mount Hothead caves.

Misc

  • The white parts of some Hello Kitty furniture appeared red, especially on low-end devices. It should look white now!
  • A chest has appeared at the 2nd tier plaza of Merry Meadows heading towards the Seed Dispenser/Composter that has orange candle crafting plans.
  • A chest has appeared on the 5th tier of Merry Meadows near the ponds that has black candle crafting plans.
  • Color on metal of kitchen sink has been corrected.
  • Some HK50th food was sinking into tables. They should sit on the tabletop normally!
void flicker
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Hello friends! The 2.2.1 hotfix launched today! These are the main issues that you will see fixed this update!

  • The quest "Meet the Island Beings" is required for most events. Some players who had finished "Power the Gate" but not "Meet the Island Beings" would have their presents for Give and Gather opened early. If this happened to a player, once they complete "Meet the Island Beings:", their event will return to how it was before, except they opened character gifts early. Any general gifts that are unopened are also kept.
  • Sewers crashes are fixed for devices that were experiencing issues, and any sewers-related issues we could find with collision and completing quests. If you have a specific problem with the sewers, please contact us by e-mail.
  • Various misc fixes. Many of our important fixes and updates will be coming in our 2.2.5 update.

If you are experiencing any bugs, please report them to our bug channel or to support@sunblink.com. Do not forget to include photo/video evidence + a support code. Thank you so much!

void flicker
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<@&1184179610435461200>
Hello friends! 2.2.5 launches tomorrow on Wednesday, January 8th! Here are some of the issues you will see fixed this update!

Quests

  • Cloudragons and other Cloud Island Critters can now be caught. They should not be out of your reach anymore!
  • "Everything is Fine" is now locked behind the questline to save Big Challenges, since "Everything is Fine" requires Glitch to craft a computer.
  • Camera functionality is restored to the sewer rooms so players can take pictures of Gudetama.
  • To prevent a softlock, "Reboot the Robots" is now required before "Super Secret Surprise."

Events

  • Some light models that were detached from trees and umbrellas are now reanchored.

Furniture and Cabins

  • Some users were unable to purchase City Town furniture in My Melody's shop since it required unflavored dango or mochi. These items should now be purchasable with rice flour.
  • Rugs should no longer be covered by flooring with built-in rugs, such as the Hello Kitty 50th Anniversary flooring.
  • Items placed on the pipe table will no longer sink into the table.

Misc

  • The Nul that was floating above the "Happy Hideaways" photo spot should be back on the ground.
  • The scroll wheel should now jump to your last flower on the flower planting menu.
  • An iron spawn point would be covered by an expanded Mount Hothead cabin #1. This iron has now been moved a little to the left to prevent it from being covered by the cabin.
  • Misc. translation issues have been fixed, including for Portuguese, Simplified Chinese, and UK English.
wild cave
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<@&1184179610435461200>

Hi Folks!

For 2.2.5, we had a few things that were listed as 'fixed' that turned out not to be fixed. That's not good, so we did some investigating.

Our usual process for creating the patch notes is to look at our issue tracking software for everything marked as "verified fixed" in a given release (2.2.5 in this case). We found that in the case of the Starry Nightwing, the wording on the Cloudragon ticket was unclear, leading to an assumption that the fix applied to all critters. However, Starry Nightwing actually had a slightly different issue, so did not get resolved along with other critters.

For the flower UI remembering what was last planted, the fix was merged in to multiple code branches, but not tested on every single one (as that's often both incredibly time consuming and 99% moot). In this case, the 2.2.5 merge specifically had conflicts whose resolutions meant the functionality was not properly restored.

To limit things like this happening in the future:

  • We're going to be sanity checking the patch notes with team leads instead of only relying on our issue-tracking software
  • We're looking at process tweaks to ensure that merges and fixes across multiple code branches are better tracked

Thanks!

wild cave
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<@&1184179610435461200> We're aware that players can't currently assign the Frosty Fashion palettes to their avatars.

void flicker
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<@&1184179610435461200>

Hello everyone! The 2.3 update will be launching on Wednesday, January 22nd. Here are some community-mentioned issues that will be fixed for 2.3.

UI

  • When reopening the flower planting menu, the menu will jump to your last planted flower.

Quests and Events

  • Players who started the Lighttime Jubilee quest (whether they finished it or not) will receive the Lighttime Jubilee outfits for their Friends.
  • Frosty Fashion Frenzy avatar palettes are now usable in the Avatar Customizer.
  • Players who completed a "Take a Selfie" multiplayer quest but did not have their quest marked as "complete" can now complete the quest. You and your multiplayer friend will need to retake the picture to mark this quest as complete.
  • If players had a multiplayer friend press the puzzle button in the "Solve the Puzzle" room and could not continue with the "Above and Below" quest, they should be able to complete the quest now. Go back to the "Solve the Puzzle" room and press the button again to mark that room as complete.

Achievements

  • Players who were missing some "unique" achievements, specifically comic book achievements if you were gifted a comic book by a friend, should be able to obtain these achievements. The achievement will be completed if the player have all comics in the inventory
  • The silhouette of a hat appeared in the Jam Jamboree collection has an 18th item. This collection has removed this unobtainable hat and reverted to needing 17 items to complete.

Visitors

  • Haida no longer mentions Usahana in some of his dialogue.
  • Korropi and Pikki's birthdays are now July 10th, sharing a birthday with Keroppi.

Furniture and Clothing

  • The snow patch on Icy Peak that is covering the Yummy Mirror crafting plans has been cleared, allowing players water the flower and collect the plans.
  • The names of the Dark Gray and Light Gray School Sweater Vests has been swapped.
  • Ruins and Meadows Wallpaper & Flooring can circulate into My Melody's shop when a player swaps the wallpaper and flooring in these respective cabins.
  • The dye needed for certain Armor dye options have been changed to reflect the name of these color schemes.
  • The color of the table on the Mini Parade Float is no longer black. It is now its normal purple color.

Misc

  • Starry Nightwings should spawn as expected.
  • The Recycling Plant now works with rare candles.
wild cave
#

<@&1184179610435461200> We're investigating an issue with the Piano Plush Pals storyline "Rainbow's End" quest and giving building supplies. For now, please give My Sweet Piano the Sparks first to avoid soft-locking progress. We're preparing a hotfix for players who have been softlocked and to prevent softlocks going forward.

void flicker
#

<@&1184179610435461200>

Hello friends! Our 2.3.1 hotfix launched today! These are some issues that are fixed for 2.3.1:

  • The issue that some players faced with giving My Sweet Piano items during the "Rainbow's End" quest has been resolved. Players should be able to give her the items she needs and proceed through the quest without any issue.
  • Players were unable to give a Lucky Star to the Wishing Star in the "Wishing Stars" questline because there was no "!" pop-up should be able to continue as normal.
  • Any players stuck in a loop in "Super Secret Surprise" should be able to end the quest by completing the cutscene where you receive TOPHAT party favors.
  • If you were stuck in the first sewer puzzle due to a multiplayer bug and were unable to press the button to complete it in 2.3, this hotfix makes this puzzle's button always interactable. Anyone who was stuck previously just needs to press the puzzle button again to mark that puzzle as complete.
  • In very rare cases, some players were attempting to complete "Mountain Hopes" but could not climb the mountain due to the stamina drain of the blizzard. Players doing "Mountain Hopes" should no longer have this issue when climbing.
  • The filter button has returned for furniture and is working as intended.
void flicker
#

<@&1184179610435461200>

Hello Apple Arcade players! The 2.3.2 hotfix is now available! Please make sure to download it from the Apple Arcade store. Here are some of the issues fixed in this hotfix:

Visitors

  • We fixed an issue where Nyako wasn't visiting under most circumstances. She should now show up normally!
  • To make up for Nyako not visiting, she will have a weekly visit schedule until the 2.4 release. Players who missed her can use this opportunity to catch up on missed star ratings.

Quests

  • Players can now catch any fish in Mount Hothead to count for the "Fish Tales" quest
  • In some cases, players could not turn on the Arcticfier for the Mountain Hopes quest. Players that are stuck will be able to continue as intended.

Misc

Any achievement that requires obtaining unique items, such as fish, critters, or comics, will be restored to their previous value. For example, if you were working on a fishing achievement that went from 7/10 to 0/10, and you caught 2 fish in 2.3.1, your fishing achievement will now display as 9/10.

#

For our Steam players, there is a new update available for you to download

This includes minor fixes, such as fixing the occasional loss of interaction when playing on Keyboard + Mouse or on Controller

You can download now by pressing the blue 'Update' button that took the place of your Play button. Happy adventuring!

void flicker
#

<@&1343476120728768522> Hello Apple Arcade friends! The 2.4 update for Hello Kitty Island Adventure will be launching on Wednesday, February 26th. Here are some issues that will be fixed in this upcoming update.

Gifting

Adjustments have been made to the gifting system! Please read this Heads Up for more information: #heads-up message

Visitors

We've adjusted the requirements needed for certain visitors to become visible in order to reduce early game frustration at "unobtainable visitors"

  • My Melody's Mama: Has met ||My Sweet Piano||, My Melody Friendship level 15
  • My Melody's Papa: Has met ||My Sweet Piano||, My Melody Friendship level 16
  • My Melody's Grandma: Has met ||My Sweet Piano||, My Melody Friendship level 17
  • My Melody's Grandpa: Has met ||My Sweet Piano||, My Melody Friendship level 18, has rescued ||Big Challenges||

For other Visitors:

  • Nyako's outfit icons have been fixed

Quests

  • Fixed an issue where players would experience a prolonged black screen after talking to Pikki during "Sibling Rivalry"
  • Dialogue is updated for the quest "Inspo Buddies" to direct players to take pictures with regular Nuls
  • The Hither & Yon quest sometimes displaying wrong instructions in the quest log should be corrected now for all players

Audio

  • Choppy audio should no longer occur on Apple TV devices

Misc

  • Fixed an error where TOPHAT's ability may make the Red Hot Rampage counter go into the negatives
  • Freezing should no longer occur when trading the Steam Stone with other players
  • Players who could not craft Little Twin Star balloons after receiving plans should be able to see these plans at their crafting benches
  • An invisible wall at Gemstone Mountain has been removed
  • Items can now be placed on the Luck & Lanterns plant stand
  • Retsuko should no longer sink into the sand near the Hot Springs
  • Some clothing items now have correct names for certain dye variations
  • Various grammatical and translation errors have been fixed
void flicker
#

<@&1342409612044795935> Hello PC friends! The 1.11 fix for Hello Kitty Island Adventure is now available!

  • Chococat won't be quest-locked (and following you everywhere) during the "Bring Your Own Bench" quest chococat
  • Steam achievement for Cabin Crazy is achievable ✅
  • Players should no longer lose control of their character after talking to Keroppi while at the Comedy Club keroppi
  • Various other bug fixes 🐛
void flicker
#

<@&1343476120728768522> Hello Apple Arcade players! 2.4.5 launches tomorrow on Wednesday, March 12th! Here are some issues you will see fixed this update!

Companions

  • Players who completed the Sweatband Buddies quest and received Pochacco's related outfit can change him in and out of this outfit as intended.

Clothing and furniture

The Meadow Sofa can now be placed inside cabins.

  • Players can equip rose flower crowns.
  • Icy Peak Fireplace now has the correct costs.

Imagination Cafe

  • Umbrellas for the Imagination Cafe have been changed from black to their intended red color.
  • Previously, Grand Opening furniture would not be in the Cafe Computer until the next daily reset. Now, players should receive the Grand Opening furniture in their Cafe Computer after the cutscene that unlocks it.

Misc

  • Flower sort order has been restored to correct order.
  • If players use the option to "remove all items" from their cabin, flower crowns will retain their color.
  • A bench blocking Apartment C in Mount Hothead cabins has been moved.
void flicker
#

<@&1342409646178308106> Hello Nintendo Switch players! Our 1.11 patch is now live and available for download!

Make sure that your Nintendo Switch console is connected to the internet. From the HOME Menu, select the icon for Hello Kitty Island Adventure without starting the game or application. Press the + Button or - Button, then select "Software Update", followed by "Via the Internet".

We fixed a LOT of issues for this patch, but here's some of the big ones that our FANTASTIC COMMUNITY let us know about:

Quests

  • Fixed an infinite black screen that players may have during Fun in Furniture Part 2. You should now be able to do this quest as intended!
  • Players should not receive "Adventure Together" quests after denying multiplayer
  • Some items used exclusively for quests can no longer be placed in cabins, such as fins and straps
  • Players should no longer lose control when entering the control room in Reboot the Robots
  • Players should no longer lose control when talking to Badtz-maru for the Magic Bubble Wand quest
  • Chococat is no longer reserved for "Bring your Own Bench"

Other

  • Players should no longer freeze when catching a huge Half-Dipped Dace
  • Issues with using the Creation Station to make candles have been fixed
  • Retsuko should no longer walk under the sand

IMPORTANT: If you and your other Switch friends want to play multiplayer, both of you need to be on the latest update patch. Make sure your friends update their game!

void flicker
#

<@&1343476120728768522> Hello Apple Arcade players! 2.5.1 launches today! Here are some issues that are fixed for this update that our fantastic community let us know about!

Quests

  • Bring Your Own Bench should complete when crafting the bench on a friend's island.
  • Chococat will now be available during "Rainy Day Delight" when the player needs to craft a Rain Stone.
  • An invisible wall left behind after a quest in Gemstone Mountain no longer exists.

City Town

  • A fast travel has been added: City Town West.
  • Navigating the sewers has been improved in 2 ways.
    • A minimap will now show while within the sewers.
    • In the map menu, a regional map is now accessible.
  • A rainbow beam has been moved away from a City Town fountain that is upgraded after "Fun with Fountains."
  • Players will not receive Rainbow Confetti orders in the Imagination Cafe if they have no Confetti available.
  • A blank gudetama achievement should not appear after completing Imagination Cafe orders.

Misc

  • Fixed color vibrancy issues on Cloud Island.
  • Some colliders for tables have been changed, allowing items to sit more naturally on tables.
  • Minimaps should now reflect changes made in environment.
  • Plus other translation fixes!
wild cave
#

<@&1343476120728768522> Hey all -- a tag on Rainbow Dango accidentally got deleted, meaning it's no longer Usahana's 3 heart gift.

We'll be releasing a 2.5.2 Hotfix to address this issue, if not late this week, early next.

void flicker
#

<@&1343476120728768522> Hello Apple Arcade players! The 2.5.2 hotfix is now available! Here are some issues that are fixed for this hotfix that our fantastic community let us know about!

  • Players who were unable to interact with characters, flower fields, or other items have their ability to interact restored.
  • Any players whose games froze or had performance after asking friends to collect items with the Island Spirit should have functionality restored.
  • The game should no longer freeze when giving Kuromi the last item in "Gloomy Seasons."
  • The icons for multiple dye variations of pajama clothing are now restored.
  • Rainbow Dango is restored as a three-heart gift for Usahana.
  • The Comic Stand is restored to its intended state. Players should see only comic in the store for purchase.
wild cave
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<@&1342409646178308106> Hello everyone! We've been investigating performance degradation on Switch around the recent update (CU1) and have found two issues we will be addressing in the June CU2 Update.

  1. An underlying graphics setting was improperly set, leading to less performant visuals being displayed
  2. The resource stacking when players miss days is creating more strain than intended on framerate

In the mean time, we recommend players use best friends to help collect resources, especially in areas that are experiencing the worst frame drops.

Our safe release date for CU2 is at the end of June, but we hope that we can get accelerated approvals like we did for CU1 and release it earlier. We will keep you updated as we have more information! As a thank you for your patience, keep your eyes peeled for a Sunblink Mail today or tomorrow!

void flicker
#

<@&1343476120728768522> Hello Apple Arcade players! The 2.6.1 update will be releasing on Wednesday, May 28th. Here are some issues that were fixed that our community let us know about!

Quests

  • Fixed an error where Mount Hothead construction could be destroyed with a pickaxe. This should no longer occur.
  • Players should no longer freeze when gifting Pekkle 6 Rockadoodlers for "Rockadoodler Roundup."
  • Players should no longer need to repeat "Rainy Day Delight" if they have done it before.
  • NPCs should no longer take a long time to reach the Caldera during "Saunarator."
  • The first selfie can be taken for "Secret Haunts" even if "Friendship Never Fades" is active.

Visitors

  • Fixed an error where Nyako would not visit players. Due to this error, Nyako will be temporarily visiting from May 29th to June 2nd. We will revert back to her regular schedule in 2.6.5.
  • Swapped some dialogue between Haida and Fenneko.

Collections and Items

  • Speckled candles have been removed from collection goals. This item is unobtainable.
  • Plushies are no longer customizable in cabin furniture collections.
  • Fruit trees have been updated to accumulate one a day for up to 3 days.
  • Players can craft the Ultimate Comic for Figments.
  • First dye colors now appear on the Royal Wooden Chair when customizing.
  • Avatar customization has been added to all furniture with mirrors.

Misc

  • A camera angle has been added behind Seaside Cabin #8 has been added to help locate a Starfall chest.
  • Various Japanese and German translation fixes.
fierce wagon
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<@&1184179610435461200> For folks who have unlocked the Merry Meadows Gazebo, your clue for Nisetama-san today is inaccurate. You'll find him at the Gazebo in all his yolky glory! nisetamasan

void flicker
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<@&1343476120728768522> Hello Apple Arcade players! The 2.6.5 update will be releasing today! Here are some issues that were fixed that our community let us know about!

Quests

  • Rows by Any Other Name: Players who were softlocked on the task "Explore the Theater" because the Theater was still under construction should now be able to enter the Theater without issue.
  • Ice Cream Dreams: Players should no longer crash when giving Chococat a Chocolate Ice Cream.
  • Cool Croc/Stargazing: Some players could not finish Cool Croc because it required Moon Cheese, which is not available until Stargazing is finished. Players stuck in this state should receive a Confusing Coffee to give to Big Challenges to finish Cool Croc.

Flowers

  • Some flowers other than the Crystalia are now viable to be planted in the Crystal Caverns.
  • Eggworts and Hibiscus should no longer have a plastic sheen. They have been restored to their original glossiness.

Other

  • Snow Climb Like an Ice Climb starting platform is now visible to all players again.
void flicker
#

<@&1343476120728768522> Hello Apple Arcade players! The 2.7.1 update is available now! Here are some issues that are fixed for this update that our fantastic community let us know about, as well as some new quality of life features!

Quality of Life

  • Tabs are now available in the crafting menu and in shops for easier sorting of items.
  • Players can now skip animations, such as for crafting stations. This option can be found under "Gameplay" in your settings.
  • The player's Home Cabin is now a fast travel location.
  • There is now an indicator in your inventory for items that you have never had before in your inventory.
  • If one of your Friends is following you, their icon will be grayed out in the phone.
  • Players can climb onto docks from water in Gemstone Town.
  • The fishing minigame has been rebalanced to make the experience less frustrating and more diverse. Using bait that fish prefer will also help make things much easier. Find issues of Badtz-maru's Fishing Almanac to get tips on what types of bait fish prefer.
  • Players can now toggle a setting that restores found gudetama to the island. Gudetamas that have already been found will show an indicator over their head when the player is very close to them. Additionally, found Tophat Gudetamas will visible when the option is enabled. This will include all past Tophat Gudetamas that were found (only when all 52 have been found).

Quests

  • "Fond Pond" now requires completion of the quest "Desserted Boat".
  • Boulders should spawn as expected during "The Final Challenge".
  • Players who may be stuck on "Magma Master" due to an issue with the Golden Challenge count now have a migration which should allow them to continue the quest normally.
  • The instructions for "Balloon Boon" have been corrected. Players must take a selfie with a Cloudragon to continue the quest.
  • Players should no longer freeze in an animation during "Helping Haida".

Characters

  • TOPHAT's "Glitch" ability should work with Moon Cheese and Wormtails.
  • Mocha's schedule has been returned to normal. She will visit the island every 4 weeks.

Clothing

  • The "Under the Sea" tag has been added to two-toned Scuba clothing.
  • Friendship Pochacco Tuxedo Pants have returned to the right color.

Misc

  • Random items should no longer appear in the Cafe Computer.
  • A CD spawn location has been moved near Seaside Cabin #1. It will now appear on a pole next to the cabin.
  • CDs will spawn on the Moon even if the player is using a best friend or the Collector Nul to gather Moon Cheese.
  • The gudetama sign will count gudetama found in Icy Peak.
  • Players should no longer stay in a constant waving state after using the multiplayer stamina boost.
  • Minimap should properly show where snow is falling in Icy Peak.
  • Various translation corrections and other small fixes.
void flicker
#

<@&1343476120728768522> Hello Apple Arcade Players! The 2.7.2 hotfix is now available. Here are some issues that were fixed:

  • Players should no longer be able to repair cabins before finishing "Make Yourself At Home".
  • NPCs should no longer be turned away from players once the player's position is adjusted.

In addition, there will be a 2.7.3 hotfix arriving next week where the following issues will be fixed:

  • Players should be able to enter the cave in Spooky Swamp for the quest "LLornomannic Lair."
  • The Rockadoodler Roundup step of "An Egg-cellent Plan" should complete after playing the minigame.
  • A dialogue pop-up after crafting an item using Chococat's Crafting Bench will be removed.
  • Chococat's ability will work when players use a Cabin Crafting Bench.
  • The "Show Found Gudetamas" option will be turned off by default. If you want to see any Gudetama you have already found, you can turn this option on in your gameplay settings.

We'll let you know when 2.7.3 drops!

void flicker
#

<@&1343476120728768522> Hello Apple Arcade Players! The 2.7.3 hotfix is now available. As a refresher, here's what's been fixed:

  • Players should be able to enter the cave in Spooky Swamp for the quest "LLornomannic Lair."
  • The Rockadoodler Roundup step of "An Egg-cellent Plan" should complete after playing the minigame.
  • A dialogue pop-up after crafting an item using Chococat's Crafting Bench is now removed.
  • Chococat's ability will work when players use a Cabin Crafting Bench.
  • The "Show Found Gudetamas" option is turned off by default. If you want to see any Gudetama you have already found, you can turn this option on in your gameplay settings.
void flicker
#

<@&1343476120728768522>
Hello Apple Arcade Players! The 2.7.5 update is now available. Here are some issues that have been fixed:

  • Sometimes, players during either the "Pirate Pearl" or "Cursed Crates" would have the correct number of crates but could not continue forward. As long as you have the required number of crates, you should be able to complete these quests as intended.
  • In rare cases, players may be softlocked because their Cafe Flooring would not appear. This will no longer occur.
  • Every 3 days players should have one of the special Kuromi or My Melody furniture as their Treasure Hunt reward.
  • The interaction area for hidden chests has expanded.
  • The floating chest for the quest "Treasure Hunt" has been grounded.
  • The cost for the map hint for "Treasure Hunt" is now the currency type from the biome the reward item is related to.
  • NPCs should now climb forward on Icy Peak ladders.
fierce wagon
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<@&1343476120728768522>
Hello Apple Arcade players! The 2.7.6 hotfix is now available.

In some cases, the Friendship Festival Finale cutscene would leave players in an unplayable state with a black screen. This was possible if players had not met some characters who appear within the cutscene.
If this affected you, then you should no longer have issues with the cutscenes.

fierce wagon
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<@&1343476120728768522>
Hello Apple Arcade players! The 2.8.0 update, which was available on 8/20 included the following! Here are some issues that are fixed for this update that our fantastic community let us know about!

Quests

  • A floating treasure chest for “Treasure Hunt” has been grounded in Gemstone Mountain

Quality of Life

  • If players own more than 999 of an item, they should now be able to see the true number of said item that they own.
  • Fixed an issue where gifting more than one of the same item did not apply multiplier to friendship XP.
  • Players can now open Character Boxes in specific amounts.
  • Maps have all been rendered at an angled view to better match the world as players view it.

Clothing

  • Two outfits have been moved from the hats collection into the proper clothing collection.
  • Two City Town-exclusive hats now have the City Town tag.
  • Changed names of two Scholastic skirts to their correct colors.

Misc

  • Various translation corrections and other small fixes.
fierce wagon
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<@&1343476120728768522>
Hello Apple Arcade players! The 2.8.1 hotfix is now available. Here are the issues we fixed:

  • Incorrect assets will no longer appear (e.g. pumpkins as sparkles)
  • Block Party Balloons: "!" indicators will appear where balloons need to be placed
fierce wagon
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<@&1343476120728768522>
Hello Apple Arcade players! The 2.8.5 update is now available. Here are some issues that were fixed in this update:

Quests

  • Missing strings have been fixed in the quest "Perfect Fit."
  • The Fishing Derby should not allow fish from locked areas as weekly bounty fish.

Imagination Cafe

  • Characters with pending Imagination Cafe orders will not show up as giftable outside of the Imagination Cafe.
  • The Imagination Cafe's store now has limits on the number of ingredients players can buy each day. Players may purchase up to 5 of each ingredient per day.

Misc

  • Hidarin's requirements have been fixed. She will require two chair furniture items.
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<@&1184179610435461200>

Hello Friends! We have identified and are fixing the following issues in the next patch:

Wheatflour Wonderland

  • "Dessert-ed Boat" will now be required before players can obtain the ||"Rescue! Friendship Island Awaits"|| quest
  • Fixed issues where players may not receive rewards after ||playing many rounds of Cogimyun's Hide and Seek||
  • Fixed an issue where players weren't able to gift quest items if they've already gifted Cogimyun on a given day

Misc

  • TOPHAT should no longer appear especially glitchy
  • The Furniture Customizer and other crafting menus will no longer appear "whited out"
  • Hello Kitty Flooring is returned to its intended look — it should no longer flash and blink
  • Jam Jamboree's Berry and Raspberry hats now have their stems fully textured
  • Starfall and Paper Parade glasses will no longer have white frames
fierce wagon
#

Hi <@&1342409646178308106> players!

We have been monitoring performance issues on the Nintendo Switch, and we are hoping to optimize performance to make playing Hello Kitty Island Adventure a smoother, more enjoyable experience for everyone.

We are working to fix some performance and crashing issues in the near future. In the meantime, here are some things you can do to prevent common performance issues:

  • Start new sessions when resuming play (close game completely and launch again)
  • Don’t return to main menu and enter another game. Every time you want to start a new session, you should close all the way out again
  • The longer the play session is, the more likely you may crash. If you are noticing you are crashing after 30 amount of minutes, try to save your game a few minutes before, close, and reopen
  • If you have had your game session open for a long time and try to take a selfie/picture, it is more likely for your game to crash. If you have a picture objective for a quest and are worried your game will crash, we recommend saving and starting a new session (close game completely and launch again)

In the meantime, we thank you so much for your patience.

wild cave
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<@&1184179610435461200> We know something's up with the flower quest today. We'll give you more info when we have it!

wild cave
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<@&1184179610435461200> While we investigate, PLEASE DO NOT START THE QUEST WITH WISH ME MELL.

(If you already have, hang tight, we're figuring it out)

wild cave
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<@&1342409646178308106>

Hi Switch players, please DO NOT start the quest "Fairest of Them All" until tomorrow. We'll provide additional information shortly.

wild cave
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<@&1184179610435461200>

Hello friends,

Wish me mell was so excited to give Kuromi a special spooky surprise that she started her quest a day early!

Please wait until tomorrow to begin the "Fairest of them All" quest!

If you’ve already started it, don’t worry – we’re here to help.

To complete Fairest of Them All, plant any seed of any color.

If you’re stuck on **Sable Seeds **and don’t have any black flowers available, you have two options:

  • Use Multiplayer (starting tomorrow) to trade with other players to get black flowers and then turn them into seeds in the Merry Meadow
  • Wait for the next update on your platform. Timing will vary depending on your platform, but we are trying to expedite wherever possible

We’ll also be sending out a Sunblink Mail shortly that has this information and some bonus fertilizer. We apologize for the inconvenience!

wild cave
#

<@&1184179610435461200> We're aware that Bowblossoms are not spawning today, and that daily task rewards are inconsistent. Hope to have more info tomorrow when folks are back in office.

wild cave
# wild cave <@&1184179610435461200> We're aware that Bowblossoms are not spawning today, and...

<@&1184179610435461200>

Hey all,

Talked with the team and got some additional info.

Past HK 50th Anniversary Event Content

Now in Interlude of Dreams (10/19-11/2)

  • Bubbles & Bubble Recipes: Bubbles will spawn 5/day throughout the Interlude of Dreams. We’ll also be giving out a Sunblink Mail with 150 of them (and this info)
  • 50th Anniversary Original Items: These are available in the “Past Items” tab of Interlude of Dreams
  • 50th Anniversary Iridescent Items: These are available in the “Past Items” tab of Interlude of Dreams

Now in Hello Kitty’s Birthday Window (10/30-11/5)

  • 50th Anniversary Golden Items: These are rewards for collecting all of the Hello Kitty collectible cards. While these were initially released during the Anniversary event last year, they weren’t tied to it. These collectible cards are NOT time limited. Once they spawn, they are available forever, so no need to rush. They will NOT disappear at the end of the birthday window.
  • Bowblossoms: Similarly, Bowblossoms will spawn during Hello Kitty’s birthday window. While we know this is shorter than Interlude of Dreams, it’s similar to the Happadils that spawn during Happy Haven Days.

The Collectible Cards and Bowblossoms had to go into Hello Kitty’s Birthday window to meet Sanrio guidelines around Hello Kitty’s iconic items staying associated with her.

Overall Event Tuning

Wanted to clarify our event best practices:

  • Our guidelines for events is to have players able to get “1 of everything” when playing about 70% of the time
  • This has never taken into account duplicates or all colorways, though we’ve traditionally tried to send out mails with supplemental currency at the end of events to help our decorators
  • Events intentionally vary in their tuning: some, like Month of Meh, have an overflow of event currency, while others veer closer to the 70% rule; keeping variety is important to us
  • Secondary events (like Interlude of Dreams) don’t provide currency via daily quests; daily quests only provide primary event currency

*Because the Interlude of Dreams does not meet our 70% threshold, we’ll be sending out a good supply of Cantgetium in our Sunblink Mail as well. *

Capped Event Items

We’ve been in the process of removing event item caps in most places (except for palettes, emotes, and NPC outfits, where it wouldn’t make sense). For the HK 50th Original Items, Sanrio specifically requested that we keep these feeling special, which is why they still have the 1/1 cap.

However, because AA players were able to trade them for a period of time, they could potentially be locked out of getting one back. So, we will be sending a set to all players, likely after the conclusion of the event.

Note that we also had to keep the single cap on Give & Gather character items, since they are character-based and have specific game functionality tied to them.

Trading Dyeables

We’re updating dyeable event clothing in the future to be “rare” (purple) and tradeable. It’s unclear if this will make it into CU4.

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<@&1184179610435461200>

🍬 Looks like we got tricked! The proper Spooky Treats will be coming shortly in a Sunblink Mail.

Thanks all for bringing this to our attention

ref: SB Mail, Returning HK 50th Anniversary Items & Event Adjustments

fierce wagon
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<@&1184179610435461200>

Happy October Friends! The 2025 Spooky Celebration Spooky Treats are now available via the latest Sunblink Mail titled “Trick-or-Treat”

ref: #known-issues message

fierce wagon
fierce wagon
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<@&1184179610435461200> <@&1342409646178308106>

Switch Nintendo Switch Patch 2.9.1 - Live Now

Hello Nintendo Switch Players! This update focuses on performance, stability, and visuals:

  • Major performance and memory improvements to reduce Nintendo Switch 1 crashes.
  • Fixed several visual issues (flickering Hello Kitty Carpet, white-screen in Furniture Customizer, flashing lights in Kelp Maze, color issues on Jam Jamboree hats, missing Gem Match icons, glitchy TOPHAT/Glitchy items, off-color sunglasses).
  • Corrected text and localization errors, including quest strings.
  • Fixed quest and event timing bugs.
  • Black flower seeds will be granted by Cinnamoroll after a new daily greeting from My Melody, for those who did the Favorite Flora quest.
  • More information to potentially come next week should we feel we missed announcing something 😊

Thank you all for your patience and support in making these fixes possible~

fierce wagon
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Hello <@&1342409646178308106> ! We wanted to share some additional details / context about the CU 3.1 patch, which has been live on Switch since 11/7. Below is an overview of the fixes and improvements included in this update:

Quests

  • Players who did not receive black flowers after completing "Favorite Flora" will receive 5 Black Bellbutton seeds from Cinnamoroll upon daily reset.
  • Cogimyun's conch should no longer be in the world if a player has not purchased the Wheatflour Wonderland DLC. This conch can now be found in Wheatflour Wonderland. If you picked it up after purchasing and do not see it in your inventory, you can find it in Wheatflour Wonderland.
  • Fixed an error in "Montage Magic" where a string of dialogue may appear in a language different from the one you are currently playing.
  • The "Heart of Grain" quest now requires Wish me mell to be at level 16 (which unlocks the Flower Crown recipe). If you are stuck on this quest and do not have her at level 16, the step to create the Wheatflower Crown is automatically skipped.
  • Players now are required to complete "Dessert-ed Boat" before starting the "Rescue! Friendship Island Awaits" quest.

Characters

  • TOPHAT and Glitchy items should no longer appear exceptionally glitchy.

Misc

  • The Hello Kitty Flooring should appear normal now; it should no longer blink or "glitch" when in use.
  • Flashing lights should no longer appear when players are exploring the Kelp Maze on medium quality graphics.
  • Starfall and Paper Parade glasses now have their original frames.
  • The textures on Jam Jamboree's Blueberry and Raspberry hats are restored to their original colors.
  • Fixed an error where icons would not appear on top of crystals in Gem Match.
  • The Furniture Customizer screen should no longer appear whited out during use.
  • Multiplayer between Switch 1 and Switch 2 versions is currently unavailable.
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<@&1184179610435461200>

We're aware non Apple Arcade platforms are having issues with the Days of Plenty calendar. Thank you for bringing it to our attention, and look forward to a Sunblink Mail towards the end of the event 🍄

fierce wagon
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Hello <@&1343476120728768522> 🐸 The 2.11 update is now available to Apple Arcade players. Here are some issues that have been fixed:

Quests

  • There is a rare chance that players who have not logged in for a significant amount of time may still have the Give & Gather quest active. These players will see a celebration cutscene, and the quest will no longer be in the quest log.
  • Fixed an issue where the screen may turn black if a player has both "Absence Makes the Heart" and "Critter Queen" active at the same time.
  • Fixed an issue where players could not speak to Cinnamoroll for a step of the "Guardians of Wheatflour Wonderland" quest.

Items and Crafting

  • Crafting an Item Wand with a customized Plush Pal will reward players with correct usable wand.
  • Fixed an issue where players were able to craft more 50th Anniversary Dango than they had Mochi for, causing a softlock.
  • Fishing Lures instructions will always be granted to the player after crafting the Lure, no matter what size is created.
  • Mermaid Vest and Scuba gear should now appear in the Mermaidifier.
  • Cinnamoroll Rug will no longer clip into flooring that has built-in carpet.
  • Pochacco's Friendship Festival Pants are now the correct red color on all body types.
  • Wands no longer disappear from tool wheel after multiplayer sessions.
  • Friendship Festival tops are now displayed correctly when worn with Scholastic Skirts.

Misc

  • Some tiles outside the Red Hot Ruins were marked as lava. These tiles should now function as walkable floor.
  • Changing clothes while in critter form will no longer cause the player's character to freeze.
  • In the event that a player blocks off access to their cabin by placing mini crafting stations in front of the door, the player can now edit the cabin directly from the entrance . All interaction buttons for crafting stations in cabins have been moved.
  • Various translation fixes.
fierce wagon
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Hello <@&1342409612044795935> <@&1342409646178308106> <@&1402024795377500251>, CU4 is targeted to come late November / early December! 🥳

Here are the issues that you can expect to be fixed:

Quests

  • Some players were unable to interact with the cave in "Lloromannic Lair". This should no longer be the case.
  • "Favorite Flora" now requires Wish me mell at level 16 (to obtain Flower Crown recipe) and "A Place To Art" (to unlock Creation Station) completed.
  • Fixed a potential softlock with Keroppi if the player has "Absence Makes the Heart" and "Critter Queen" active at the same time.
  • Badtz-maru is now a required character for "Magma Master". This is meant to fix when players may have had "Magma Master" and "Hide and Seek" open at the same time and could not find Badtz-maru in the Spooky Swamp (he would be on the shores of Mount Hothead for "Magma Master" instead).

Items and Crafting

  • The Mini Furniture Customizer will now show proper colors on the lefthand side of the screen when attempting to customize it.
  • The Bell Garden has been changed so if the guest completes the last sequence, the rewards (Bell Arch Instructions & 1x Opal) are given to both that guest and the host. The host will not celebrate the rewards but should see the notifications. For players that already lost the plans to a guest, a these plans should be received upon startup.
  • Monster Beanie and Scholastic Berets should no longer have clipping issues on Chonky avatars.
  • My Melody Pirate Hat no longer has clipping issues on some avatars.
  • Fashion Frenzy tag has been added to some Fashion Frenzy items that previously did not have them.
  • My Sweet Piano's 50th Anniversary outfit no longer has clipping issues.
  • Scholastic Brick Half Wall now has correct tags.
  • The Spooky Celebration Double Bed now uses the correct icon.
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Wheatflour Wonderland

  • The Bell Garden has been changed so if the guest completes the last sequence, the rewards (Bell Arch Instructions & 1x Opal) are given to both that guest and the host. The host will not celebrate the rewards but should see the notifications. For players that already lost the plans to a guest, these plans should be received upon startup.
  • Wheatflour Wonderland trophy plans are now within the Wheatflour Wonderland collection.
  • Cream Glitter Wheatflowers that were obtained from the "A Heart of Grain quest" are no longer counted as separate from Cream Glitter Wheatflowers that are obtained by other methods (growing, trade, etc).
  • Players can now make Wheatflour Wonderland potions within cabin cauldrons.
  • Magic Master achievement under the Wheatflour Wonderland category is now rewarded as intended ("Create a wand of every gemstone type").
  • Players can now craft wands using the Witch's Jars.
  • Fixed a line in "Wanderful" that was misattributed to Cogimyun.
  • The Guardians of the Grain Complete set no longer appears in the Revolutionary Fairy collection.
  • The Unicorn Horn has been removed from the Wheatflour Wonderland collections.
  • Cogimyun Lamp no longer has Lighttime Jubilee tag.

Misc

  • The camera should no longer pan away from stage during the Saturday Comedy Club shows.
  • Players will receive the "Open House" achievement if they have completed either Making Yourself at Home or Home Sweet Home PT2.
  • While using "Skip station animation" option, any flower filters will persist while the player is using the Composter. It will not reset after every compost attempt.
  • City Town lures have been removed from platforms that do not have City Town.
  • Tongues on dog avatars should stay the same color despite avatar color palette.
  • Various translation issues have been fixed.
wild cave
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<@&1342409646178308106> Hey Switch folks, we're aware that your Give and Gather items aren't showing the new 2025 assets. These are added as part of CU4, so we'd recommend waiting to open your presents until that update goes live! It's currently still in the submission queue with Nintendo.

fierce wagon
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<@&1342409646178308106>

Nintendo Switch Give & Gather and Known-Issues

CU4 is bringing in the new 2025 Give & Gather items, so we encourage holding onto your presents until the update arrives, just to make sure you get all the newest treats. And if you’ve already opened a few, no worries. Another mail with some bonus goodies will be coming later in the event. mysweetpiano

CU4 also contains fixes for the following known issues with Give & Gather:

  • Cogimyun cannot have normal generic gifts given to her
  • When Cinnamoroll tasks a player to gift an item, Cogimyun’s name is labeled as Wish Me Mell
  • Opening presents before the CU4 download will gift 2024 Give & Gather furniture
  • On CU4 launch, Gummies will be able to be earned through daily quests
  • Players should avoid gifting visitors, Cogimyon, Ebi-fry, and the Island Spirit, as they will not give gumdrops until CU4

As mentioned previously, we're still targeting late Nov / early Dec. Thank you all for your support!

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<@&1342409646178308106> <@&1343476120728768522>

Give & Gather: Event Gift Clarifications

We’ve seen a few questions about how Give & Gather gifts work this year, especially for players who began the event before CU4. Here’s a quick rundown of what to expect:

Switch Gift Count Switch

Players who started Give & Gather on CU3 and updated to CU4 should receive all the correct gifts when the event wraps up. Our tests showed this working as intended.

Character Themed Gifts 🐻

Bears are exclusive to Best Friends. If you reach Best Friend status anytime before the gift scene plays, you should still receive the bear.
Other character gifts are not tied to any friendship level and should appear normally.

Apple Arcade Returning Players Arcade

If you already collected last year’s sweaters or bears, you won’t receive duplicates. Instead, you’ll receive this year’s new item: stockings!

We hope this helps clear things up for everyone enjoying Give & Gather. Happy gifting! pekkle

All platforms will receive stockings, please refer to the message below

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<@&1342409646178308106> <@&1343476120728768522> <@&1342409612044795935> <@&1402024795377500251>

Character Gift Updates for G&G

All Years, All Platforms

  • Players who give NPCs presents for G&G get character Sweaters and Stockings (Stockings are this year’s new items)
  • Players who are best friends with NPCs also get their Teddy Bear

This is true across all years. Gifts will be the same for everyone, including first year players.

  • Players will still only be allowed to get 1 of each of these though. So if they already have ever owned the sweater for example, they will not get an additional sweater.

Shop

G&G past shops will not contain the previous year’s character gifts for purchase.

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<@&1184179610435461200> We’re currently looking into an issue where some players aren’t receiving gifts from Cinnamoroll for Give & Gather on Apple, Nintendo Switch, PC, and PS5 (All platforms, primarily Apple Arcade). Our team is investigating the reports now, and we’ll share an update as soon as we have more information.

fierce wagon
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Hello <@&1343476120728768522>. The 2.11.5 update is now available. ⛄🕯️ Here are some issues that were fixed:

Birthday Quests

  • Previously, some players were stuck on some birthday quests (such as "Center Stage" and "Block Party Balloons") which required placing balloons. Any players still on these quests should be able to place their balloons and finish their quests.
  • Some players experienced an issue where leaving My Melody's attic during "Balloons and Bluffs" would make the decorations disappear, making quest completion impossible. Players should now find the decorations back in the attic, allowing the quest to be completed.

City Town

  • The next customer appears immediately after completing an order in the Imagination Cafe. Previously, players would need to leave the Cafe and enter it again for a new customer to appear.

Visitors

  • Chief Komiya's name now displays normally.

Misc

  • If a player takes a Nul Ghost Costume off a Nul, the costume will no longer disappear. It will return to the player's inventory.
  • Various translation fixes.
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Hello <@&1343476120728768522>. The 2.12.0 update is now available. Here are some issues that were fixed:

Quests

  • Chococat will no longer be blocked if "Cake-Tastrophe" and "Beyond the Blooming Door" are both active. The game will prioritize finishing "Beyond the Blooming Door" first.
  • "Twin Time Treats" will no longer be available before completion of "Dessert-ed Boat" since "Twin Time Treats" requires the Dessert Machine.
  • "Time for Milk: Electric Baboo" and "The Softest of Them All" will no longer softlock Cinnamoroll. Affected users are now able to leave the flashback and progress through their quests with Cinnamoroll.
  • Fixed an issue with taking a selfie with Ebi Fry for "Camera Roll Model". Players should not have to zoom in up-close to Ebi Fry for this quest to be marked as complete.

Furniture and Clothing

  • The Furniture Customizer should no longer freeze/softlock when attempting to customize a piece of furniture.
  • Half Wall furniture items will no longer disappear into flooring with built-in rugs.
  • The dome of the Alien Hat will no longer have parts of the environment overlap. The dome will stay consistent.
  • The names of the Futuristic Pedestals now reflect their associated sizes.
  • The collision on certain Pedestal furniture has been fixed, allowing players to set items on their Pedestals normally.

Visitors

  • Nyako's 5th star quest, "Skyline Selfie", now works as intended. Nyako will visit every week during the 2.12.0 update. This will revert back to her normal schedule after the 2.12.5 update.
  • The Visitor Filter screen (which is currently in alphabetical order) now reflects the actual Visitors screen. Additionally, a Visitor's name will now be listed in the upper righthand corner of the Visitor Filter for clarity.
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Puzzles

  • In the puzzle room "Structural Shivering", players should no longer softlock if they fall between ice while holding the block.
  • Players can toggle an option to view both found Gudetama and found Wheathearts in their in-game settings. This setting is now called " Show Photographed Collectibles".

Misc

  • Auto-collected items will be grayed out when speaking to the Collector Nul. Previously, there was an issue where some food items would have colored icons regardless or their auto-collect status.
  • Players can now toggle inventory quantities between 999 and actual numbers.
  • Spelt will no longer repeat Wonderous Stone dialogue after completing Critter Statues.
  • Misc translation fixes.
wild cave
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<@&1343476120728768522> Hey all, we've identified the issue preventing snowball targets from spawning and will be releasing a hotfix for Apple Arcade players. This should be in the 1-2 days time period, but will keep you posted as we know more.

wild cave
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Update: the hotfix has been submitted

wild cave
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<@&1184179610435461200> We’re aware that the Luck & Lanterns event stand appeared early on non-Arcade platforms. This will be fixed in CU5.

Today is a team holiday so our investigation ability is limited, but we’ll figure out the impact and ensure all players get an equitable experience regardless of platform.

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Hello <@&1343476120728768522>. The 2.12.5 update is now available. Here are some issues that were fixed:

Quests

  • Players can now place clues for "Birthday Blues".
  • "Snacks'n'Sweets" is now a prerequisite to unlock "Aim For Fun." Any players who are softlocked will receive the required items to finish "Aim for Fun" and can start "Snacks'n'Sweets" after.
  • Players who may have dismissed Moppu for "Aim for Fun" can now companion with him again, allowing them to use the Snowball to progress.
  • "Snacks'n'Sweets" will unlock when players reach Friendship Level 7 with Moppu.
  • "No Place Like Home" will unlock when players reach Friendship Level 10 with Moppu.

Misc

  • Saturation in cabins has been restored to its previous appearance.
  • Revolutionary Fairy #22 is now a potential reward for the medium and hard difficulties of Catch Cogimyun.
  • Boba Tea descriptors have been restored on several screens, such as sweetness, flavor, and amount of tapioca pearls.
  • Fixed an error where hats may not be removed from Nuls when attempting to remove a hat rather than swapping a hat.
  • Simplified Chinese characters should appear normally.
  • Various translation fixes.
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<@&1184179610435461200>

Clothing UI/UX Update

We’ve seen player feedback around the recent Clothing UI/UX updates. As of 2.12.2 and CU5, this change was required to help address memory-related performance issues, especially on lower-spec and older devices. For now, clothing items in different colors will appear with the same base icon, with a small colored square to indicate their color, similar to how flowers are displayed.The team is actively exploring options for a better long-term solution. This is a more complex change and may take some time, thank you all for your patience and understanding!

Additional QoL Improvements

999+ Item Toggle: You can now toggle the 999+ item count display on or off in Settings, giving you more control over how your inventory is shown.

wild cave
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<@&1184179610435461200> Hey all! We’re aware that the Colorblaze Carnival preview is available on Arcade but not other platforms. We’re trying to get the update out on other platforms ASAP but it’s currently stuck in the review pipeline. We hope it’ll be out in time for the event start, but if not, the catch up mechanic should ensure no one actually misses any event currency, and we’ll devmail any of the calendar rewards that might become at risk.

UPDATE: the update is now live and Colorblaze Carnival preview should be showing on all platforms ❤️

wild cave
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<@&1184179610435461200> Woohoo! We were able to implement a new optimization so that the display of dyed clothing can go back to how it was before (where you see the actual dyed version, not just the little color icon in the corner)! This improvement should go live with 2.15/CU6 in April. Thanks all for your patience while we figured this one out ❤️

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Hello <@&1343476120728768522>. The 2.13.5 update is now available. Here are some issues that were fixed for this update.

  • Missing hats on Nuls (such as the Propeller hat and Collector hat) are now returned to the player's inventory.
  • Some Figment locations have been adjusted to be more accessible to players.
  • Confetti Cake's label is displayed in the Oven when selecting to bake this item.
  • Various translation fixes.
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Arcade Hello <@&1343476120728768522> ! The 2.13.6 hotfix is now available.

This update fixes a critical issue where some players were unable to load into their save games after pressing "Continue" on the main menu. If you are still having problems loading into your saves, please let us know!

fierce wagon
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Arcade Hello <@&1343476120728768522> ! The 2.14.0 update is now available. Here are some issues that were fixed.

Characters

  • Pochacco should no longer be stuck with an exclamation point above his head.
  • Cogimyun will now give back flowers when crafting in the Creation Station.
  • Multiple fixes have been made to quests to prevent characters from teleporting incorrectly during cutscenes or turning in the wrong direction.

Furniture and clothing

  • The Mini Oven now has a wider range of customization options.
  • Previously empty bookshelves now include books and other items.
  • Rugs should no longer clip into flooring that comes with built-in carpet.

Quality of Life

  • Sounds when interacting with flowers (such as troweling) have been turned down.
  • The signpost obscuring the bulletin board in the Seaside Resort Plaza has been moved.
  • Players will no longer stop in place when picking Seaweed.

Misc

  • Fixed an issue where a Rainbow Beam may not spawn after a Rainfall event.
  • The "True Gamer" achievement's description has been rewritten to accurately reflect criteria to obtain.
  • Items that players could not obtain for Give & Gather (Moppu's gifts) have been removed from the Give & Gather collections page for now. They will be re-added in the future when players have an opportunity to obtain his items.
  • Various translation fixes.
wild cave
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<@&1184179610435461200>

Howdy y’all! We’re aware that Usahana is taking significantly longer to level up than expected. We’ve finally identified the underlying issue and you can expect to see a fix in CU7 (or 2.16.5 if you’re on Apple Arcade).

In addition to fixing the underlying issue, we’ll be granting all players who are at Usahana friendship levels 21+ additional friendship levels according to the following:

21-> 23
22-> 25
23-> 29
24-> 33
25+-> 35

fierce wagon
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Hello <@&1343476120728768522>. The 2.16.0 update is now available! Here are some issues that were fixed for this version:

Events

  • Cogimyun's birthday balloons now use Fairy Dust instead of Honeycomb.
  • Fixed an issue where players may be unable to talk to Hello Kitty if they have older versions of the "Month of Meh" quest still active.

Quests

  • The Blubby Plush Pal's name should stay consistent across all menus now.
  • Players stuck on the balloon placement part of "Balloons and Bluffs" will have this objective automatically completed for them, allowing them to continue the quest without issues.
  • "A Pretty Plot" now allows players to catch any size of Coral Scouter to continue.
  • Fixed an issue where Kuromi may move erratically during the quest "New Save", which prevented players from speaking to her.
  • Fixed quest description inconsistencies for "Made with Love" in multiple languages.

Furniture, Clothing, and Items

  • Some City Town items that could not be obtained are now available in the Arcade Shop.
  • Island Spirit and Kirimichan figures can now be collected.
  • The names of character figures are now standardized. All figures should be called figures and not figurines.
  • Arcade Colorpillar Eraser is now spelled correctly in-game.
  • City Town tag is now added to Violet & Black Loose City Shirt
  • City Town discs should now be in the City Town Disc collection.
  • Clipping issues have been fixed on some hats for some player body types.

Characters

  • Nina can now change outfits.
  • Players should no longer be unable to interact with the environment when completing the Rockadoodler Roundup minigame if Cogimyun is a companion.
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Quality of Life

  • There is now a tag to indicate if an item was made at the Creation Station or at the Chef's Station.
  • For Gamepad players only: There is now a "Toggle Tool Wheel" option in Settings. The toggle will start in the 'on' position (this should not change the Tool Wheel's current behavior), but can be turned off so that users can press, hold, and release to assign tools.
  • Players can now increase/Decrease their items 10 when donating or recycling items or when converting flowers into seeds or fertilizer.  There is also an option to "add all" of an item.

Misc

  • Imagination Cafe orders should be RTL for Arabic.
  • Seeds are available for the Collector Nul to collect.
  • Various translation fixes in languages like Spanish, Russian, German, UK English, French, and more.