#wowhead-feedback-support

1 messages ยท Page 18 of 1

tawny blade
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sometimes blizzard likes to hide things and require people to see them - this is how balance of power was handled

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We fell slightly behind on processing as we were focusing on some improvements to invasions/buildings recently

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but another batch of data is processing now

verbal sky
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Well get there eventually. i was trying to look for pages aswell but could not find em for now.

zenith sedge
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I have a question/issue about the wowhead client. When I tried to upload today, it gave me the error message "Upload Failed. Private server data detected." I've never used a private server, so any idea what could be causing this?

prime mountain
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is there a list of pages in need of screenshots?

teal dragon
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@prime mountain There is a filter you can use in the database to display pages without screenshots. Here is the link for Items: http://www.wowhead.com/items?filter=113;2;0 . Not all pages need a screenshot though so you may see plenty in there that are irrelevant.

prime mountain
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Ty @teal dragon

lucid bobcat
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Also I think it would've been nice to precise in the datamining article that the "captured titan" model was a healed Ra-den's. And that watcher/keeper models nearly always have "titan" in their name. Lots of useless speculation has been going on about that "mysterious titan" or whatever.

tawny blade
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More items should be up now. There was an odd bug where items with URLs above 150000 were processed but automatically hidden on the site

noble skiff
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Is there a page that you can report bugs on for the site?

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or is it just in this chat?

snow brook
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Use the dropdown reason "Bug Report" (:

noble skiff
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Thanks! Had a player asking and I couldn't find it myself

snow brook
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No problem!

coral flint
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Hey I have a weird question. How would I go about obtaining the user interface assets from the WoW mission app on the phones?

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I like the buttons and paper background textures

teal dragon
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I have no idea. Outside my field of knowledge.

amber ocean
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If you can find an APK of the android app, you can usually open it with Winrar or 7Zip and extract files from it. Although whether or not the assets are further encrypted, obfuscated, or compressed beyond that depends on the app devs

cursive lark
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i'd recommend picking up an android emulator, installing the app on that, then file exploring your way through that. Managed to dig up locations of save files for some apps and the like that way since the viewer is a lot better.

potent fog
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Do what Samutz say, Keyboard. I don't have the program names here and hence you're moving very soon I guess you have not a big hurry.
You can try by extracting the cache too.
I use the cache stuff for a game I play, let me find the link.

coral flint
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@amber ocean there should be tons of apk websites I imagine yeah. That's what I was thinking but I don't mess with data mining android crap

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I just mainly want the assets from the WoW mobile app because the textures are nice and high quality buttons. They're technically giant buttons and paper textures for 1080p screens.

analog widget
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a small hiccup in tooltips for the datamining post from a couple days ago, under the Mistweaver changes it links to Essence Font rank 2, which is just the HoT, instead of rank 1, which has the full tooltip for the ability.

teal dragon
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@analog widget I believe I've corrected this. Thanks!

analog widget
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yup, you got it ๐Ÿ˜„

golden solar
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anyone else having problems with the Dressing Room? It's cutting everyone's feet off. having problem in both Safari and Chrome.

hollow knoll
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Firefox here, having the same issue

plucky fractal
golden solar
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Thanks!

teal dragon
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The issue with feet being "chopped off" has been resolved.
@golden solar @hollow knoll

noble skiff
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Was the solution just to remove the feet?

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Patch Note: Models no longer have feet because of reasons

potent fog
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The egg hunt achievement says 2016 instead of 2017

teal dragon
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hmm?

potent fog
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A pic speaks more than one thousand words ๐Ÿ˜„

teal dragon
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.... that's weird

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one sec

potent fog
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It was on the 3rd riddle answer

teal dragon
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Did you also get 2017 at the same time?

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I've entirely disabled the 2016 one just now.

potent fog
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uh, yeah, didn't saw him

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I got 2 cross fingers too

teal dragon
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yea, two different contests

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essentially you were entered in last years contest, post mortem. Sorry. Thanks for letting me know!

potent fog
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Weird haha

teal dragon
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Jeez, so many people entered during that brief time as well, oh well... isn't going to hurt anything.

potent fog
teal dragon
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Thanks, forgot to make it public.

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Try refreshing

potent fog
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Very long wall of text, thanks for fixing!

teal dragon
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np; I've seen longer ๐Ÿ˜„

lofty vortex
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so, hoping someone here can finally sort this out

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for about the past 2 weeks i haven't been able to really use wowhead, the main page works, but i can't login

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i get connection timed out whenever i click or try to get to the login page

teal dragon
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Hi @lofty vortex are you using BitDefender?

lofty vortex
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yup

teal dragon
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That's the problem. One second let me give you the link to fix it.

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That will give you a step-by-step guide on what you need to do to restore full site functionality.

lofty vortex
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and just like that it works

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well that was a month of annoyance i could have avoided

teal dragon
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Yeah sorry about that. Unfortunately we're not sure why they have an issue with our SSL Certificates; we've emailed but haven't had much of a response. Hopefully they'll fix it eventually. In the meantime I'm trying to see if there's anyway of posting a notice to those who experience the issue so they'll know the issue without having to wander around asking; evidently there's not an easy way of doing that so ideally BitDefender would just fix it and we wouldn't need to invest time in that.

broken juniper
scenic panther
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hey guys, for premium users, any chance of adding an account update instead of having to updating all my alts on the site individually?

lofty vortex
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how do i link discord with my wowhead account, seem to be missing something obvious

viscid heart
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not possible

nocturne ether
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Suggestion: adding the invasions onto the events calendar and/or creating a secondary calendar with invasions and/or subsets of wq content (like profession ones would be neato)

lofty vortex
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what do you mean not possible, there is literally a premium section on discord for wowhead premium, of course it's possible :/

tawny blade
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This is from the welcome sticky:

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-If you're a Premium user on Wowhead please send @teal dragon a private message requesting an add to that role on Discord. Please provide your exact Wowhead name and associated email address when doing so. You can become Premium on Wowhead by visiting: http://www.wowhead.com/premium

teal dragon
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@scenic panther Meant to reply earlier. I like the idea, I've made a ticket to consider it in the future when we have a chance to add new features/tools like that. I know some would appreciate it. ๐Ÿ˜ƒ There may be limitations though so recognize that I said consider.

scenic panther
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ty

half tangle
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Is there anyway to delete a wowhead / zam account?

teal dragon
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@half tangle Yes, any particular reason why?

teal dragon
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Seems you changed your account name... because when I sent that message you were PewpKat (or at least that's what it told me). If you need to change your Wowhead name you can email feedback@wowhead.com

coral flint
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Hey I'm noticing the mobile version of wowhead on my phone is acting a bit slow when I click links and such. O.o
My WiFi is pretty bad ATM but even on my cell data it's a bit wonky

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Specifically item links and whatnot

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I don't know if I have any method ATM of testing to see if anything is wrong as I'm not too familiar with android OS etc.

nocturne ether
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RFE: minimization of comments on mobile

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I don't need to read the 20 comments that say "wish I could upvote this more"

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Also, when trying to accept the cookie agreement instead of the I accept box I kept clicking through that overlay to the ad behind it

plucky fractal
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Site seems to load nonstop and crashes out other programs - mainly wow :L
Even when I turn on an adblocker it keeps loading them continually and I can't even use wowhead atm. It's getting worse over time :/

teal dragon
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@plucky fractal I'm sorry about that. Whenever you experience a slow down, click 'Feedback' and 'Bad Advertisement' and just type "page lag" in the reason box. Then, do a refresh of the page, this often will clear any lag on a page. If you're going to sit on a single page for awhile, it may be prudent to just reload every once in awhile or click that tiny little gray vertical bar on the top right hand edge of the site, it will close out all the ads on the page until you navigate away or reload (this is the most powerful thing you can do when sitting on a page for an extended period of time). We're always trying to combat ads that disrupt the page and recently removed our StanzaCal tool from all pages so it doesn't potentially exacerbate the problem.

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We're continuing to work on tools and site improvements to improve page stability for our ad-viewing users. Appreciate you bearing with us!

plucky fractal
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Gotcha. Thank you.

scenic panther
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hey guys, I know it's early, but... any chance, on artifact power items like http://www.wowhead.com/item=138839, can we get a slider to see what they award at different AK levels? (especially for those of us that can't do math)

tawny blade
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if you click on "knowledge 0" you can change it up to 50 now

scenic panther
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oh cool, thanks Perc ๐Ÿ˜ƒ

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show tonight?

tawny blade
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yep

scenic panther
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awesome, I'll finish my stream early then ๐Ÿ˜ƒ

humble delta
plucky fractal
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It's the other way around for me

potent fog
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I can load the https link but not the http

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The http load if you add an s tho

coral flint
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My phone works on both so I'm guessing it may be an SSL error? Just a wild guess

teal dragon
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Both the links work okay for me. https should just redirect back to http automatically since we only use https on some pages (login, premium sign up, etc).

coral flint
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maybe it's an addon / extension that automatically puts https everywhere? :o

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the https on my laptop doesn't work and extensions don't seem to affect it...

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ยฏ_(ใƒ„)_/ยฏ

runic solar
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has there been any update on the bitdefender issue? Turning off SSL scanning isn't really a option for me

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I've also noticed I can't see the site feedback forum , it's totally empty

thin remnant
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Question. There's a quest that is full of comments on Wowhead about people talking about how hard it is to find the object, because it doesn't sparkle, blends in well, etc. Can I upload a screenshot with the object circled in red to show people that easily?

potent fog
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Can you link me the quest?

thin remnant
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It's super hard to notice and it took me a half hour to notice it.

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also Wowhead rejects screenshots taken on the new Aura gaming computer line, Surface, and the new MacbookPro resolutions.

plucky fractal
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@thin remnant Are you unable to even submit screenshots (ie. running into an error) or do you mean the submissions get declined?

thin remnant
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I was asking if I can submit a certain type, and in an addition question reporting a bug that the built in system declines large screenshots

plucky fractal
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There's two ways to interpret that, decline as in not even being able to submit, and decline as in not being accepted by the Staff.

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It seems it's the first, in which case it's not a bug, we simply have a size restriction for images.

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You'll need to resize them if you wish to upload them.

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In regards to the question about adding a circle to the image, we generally don't accept screenshots like that. I've looked at the quest in question and see no need for it in this situation as the screenshots present seem obvious enough.

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I appreciate you reaching out though!

thin remnant
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Can I request the second screenshot become the sticky than?

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Because it shows the outline, (that got removed from the game)?

plucky fractal
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@thin remnant Done. Note that it takes the site a while to display the new sticky.

thin remnant
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Thank you! ๐Ÿ˜ƒ

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Seeing that screenshot first would've saved me a lot of time!

ashen coral
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Is there a unified login for Hearthhead with the rest of the ZAM sites yet, or am I missing something entirely?

scenic panther
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hey guys, the building calculator on the site for EU is wrong, the command center is now destroyed and disruptor is at 22%

teal dragon
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@ashen coral You may be able to just login with the info from Wowhead (depends on if you used the site while it was still linked with Wowhead). If not, register with the site using the same email/password and the 'unified login' of sorts will do its thing.

tall python
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Any signs of issues with the site? Earlier today I was having trouble reaching it, then it worked for a little and now I am having the same problem again with it taking incredibly long to reach the site

frosty basin
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so, um, a couple of weeks ago i've started playing overwatch. last week i looked for a ZAM overwatch site and i've seen it was on maintenance. i've checked it today and it's still like that. did i miss some announcements or it's just temporarily/permanently closed?

plucky fractal
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@frosty basin It looks like it no longer exists, as the website links to something entirely un-Overwatch/ZAM related

frosty basin
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thanks @plucky fractal , i think you're referring to owking, i had only checked overkingโ€” but i guess site is just gone, yeah

plucky fractal
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Wasn't aware there were two different ZAM sites for OW (or they switched URLs at one point). Not sure what the situation is in that scenario.

trail sun
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Is there any way to send all (pinned) character profiles to update at once? I have 12 alliance and 8 horde characters and checking up on for instance Meatball quest progress requires updating all 13 110s and it takes a lot of dedicated time doing them one at the time. Would be nice to send a batch job, even if it gets into a queue for later perusal rather than immediate.

scenic panther
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I asked for this just the otehr day, Sas mentioned it's on the "to look into" list

trail sun
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Nice. It would save a lot of time.

teal dragon
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@frosty basin For the time being Overking.com is in indefinite mainteanance. The maintenance page is standard so I apologize if the word "temporary" was misleading at all.

median tide
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Is it just me or does the wowhead item finder not work? :S

lucid bobcat
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The wowhead discord does not have a logo anymore?

coral flint
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It does for me O.o

tawny blade
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We swapped the logo from Noblegarden to regular today, it seems it created issues for some players

potent fog
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Same issue since you swapped, EU-Spain

snow brook
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Completely logging out of Discord should cause it to automatically fetch the new icon data upon logging back in.

iron schooner
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relogging did not help for me

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oddly it does have an icon on android

lilac aspen
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So whos hand do I need to grease to win the comp lol

teal dragon
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Hey @everyone

Our new wowheadRocket Wowhead ๐Ÿ›’ Shop is now open for browsing: http://www.wowhead.com/shop

This page will have our latest discount codes available from various vendors (Blizzard, J!NX, LootCrate, etc.) and will also have links to various Games, Books, Hardware & "The Best Computers for the Money" all purchasable via Amazon.

Go check it out! yay

junior moon
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\o/

snow brook
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o/

viscid heart
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:yay: sad

junior moon
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this discord I can't put emo guy that dance like on skype ๐Ÿ˜ฆ

floral galleon
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Thanks for the update, Sas! You're the best! Thanks for all you do โค

proven zinc
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WHO DARES SUMMON ME

pastel hare
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Woo stuff and things :) FeelsGoodMan

teal dragon
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Thought you needed some fresh air @proven zinc ๐Ÿ˜„

runic solar
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Is there any update on the Bitdefender situtuation? I'd like to sign in to the site, but I think disabling SSL scanning in my security software somewhat defeats the purpose of the software.

junior moon
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Hey YogsZach

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I'm using Bitdefender total security 2017

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and I have disabled that scan shit ssl cus it does not allow me to buy things from heartstone ingame

proven zinc
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Yeah Sas, a break from the dk discord is nice

junior moon
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not to mention that I can't open any goverment site here in Serbia if I have Scan SSL enabled :/

viscid heart
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sounds like serbia

junior moon
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Hey !!! that's rude ๐Ÿ˜ฆ

teal dragon
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@runic solar No, BitDefender has been less than responsive. They haven't explained to our dev team what their problem is with our SSL. I've sent emails, I've encouraged users to send emails... they're pretty poor when it comes to responding. I posted support options they have available if you'd like to give it a shot Yogs: http://www.wowhead.com/forums&topic=261790.2&p=4045905#p4043776

viscid heart
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some site from the state here also triggered firefox for not being save

runic solar
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Thanks for the response

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I'll try opening a ticket

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I wish they had live chat instead of calling

lofty vortex
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The recent bitdefender update is a bit wonkey. I had to completely disable their firewall because it was blocking the majority of the websites on the web

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including google and reddit

runic solar
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also, is there a reason why the site feedback forum is completely empty for me when I'm signed out?

junior moon
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@runic solar they have live chat

runic solar
teal dragon
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When testing it because of this issue I kind of liked it, but then it kept removing the Wowhead Client for no reason, even when I whitelisted it. And it took 14+ days for them to answer my support inquiry. I had already uninstalled at 5 days.

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@runic solar No reason it should be empty like that (logged out or otherwise).

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Try refreshing? Cache? Browser Extensions?

runic solar
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let me try microsoft edge

junior moon
runic solar
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okay thanks

junior moon
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and 3 months to merge my license ๐Ÿ˜›

runic solar
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weird, edge has the forum working

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and the other forums work on Opera, besides the feedback one

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anyways, thanks for the help everyone, I'll give Bitdefender a chat

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looks like my wait time is 3 minutes lol

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looks like it is tentativly fixed

teal dragon
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The whole SSL thing is tentatively fixed or you seeing the feedback forum?

viscid heart
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stop changing the icon!

scenic panther
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no, keep changing it

teal dragon
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lol - I'm guessing that's @river hound cause it wasn't me ๐Ÿ˜„

runic solar
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the SSL thing

teal dragon
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Did they have you whitelist or something?

river hound
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apparently some people weren't seeing it back to the standard rocket, so i reswapped it ๐Ÿ˜›

teal dragon
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Yeah.. I changed it a couple of times last night to try and fix that. I see it fine on my phone/PC but my tablet it was just the gray icon. I haven't checked again yet though.

junior moon
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@runic solar did they fix it ? ๐Ÿ˜„ cus for some reason scan ssl for wowhead works for me now ? ๐Ÿ˜„

runic solar
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yeah it seems they did

teal dragon
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I'd be thrilled, yet insanely angered, that a single LiveChat session with YogsZach fixed it for everyone. lol

junior moon
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xD

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I just tried it out

teal dragon
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Oh wait, had you tried before that chat Yogs?

junior moon
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and no problems with https now on wowhead ^^

teal dragon
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I remember now something about a cert change we did to try and fix it yesterday

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well, I didn't think it had to do with this... but maybe it helped.

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@turbid acorn Can you try reenabling your Scan SSL on BitDefender and seeing if you can login properly now? It may be fixed.

viscid heart
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"we contacted them and waited for months"

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"he i got an 2 minutes live chat and now it works for everyone"

teal dragon
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lol Spaten, I'm not sure it had anything to do with Yogs. ๐Ÿ˜„

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@runic solar Did it just work when you tried? Like, before they really did anything with you on the chat?

runic solar
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no, I just tried it before I really chatted with anyone besides a hello

teal dragon
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Okay so yeah, wasn't related to your chat session. I need to go dig through some emails, I think we made a change with our certificates yesterday that may have fixed whatever BitDefender didn't like. Regardless of the why, it's great that it's working again!

robust brook
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the giveaway algorithm must be wrong, it seems I lost again

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it's fine i'm sure you guys will fix it for next time

teal dragon
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lol @robust brook Sorry about that! We'll investigate! ๐Ÿ˜„

radiant yarrow
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Ahoj kamarรกt

snow brook
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Hi there.

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Is there something we can help you with?

dusty wind
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No ^^

snow brook
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Please refrain from using the Moderator ping if you have nothing that needs our urgent attention.

dusty wind
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Sorry my friend ^-^Go lobby ๐Ÿ˜„

plucky fractal
tawny blade
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As part of the new Wowhead Shop (see pins), we will be periodically highlighting some Blizzard or tech merchandise through a "deal of the day" announcement on the site. Purchases made through the affiliate link will support Wowhead; however the announcement itself is not a refreshing advertising unit, and can be removed by clicking on the X at the top right

turbid acorn
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@teal dragon It appears to be good to go with the scan ssl on ๐Ÿ˜ƒ

teal dragon
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Awesome to hear it! ๐Ÿ˜ƒ

tawny blade
steady pollen
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anyone know which bosses are up in violet hold? doesnt show for me on the front page

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oh it does show for EU but not NA

potent fog
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Probably due the weekly reset.
Violet Hold bosses info is" datamined" by users.

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NA doesn't have enough reports yet to show the bosses, while EU does because is still in last week (the reset should be close tho)

steady pollen
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ooh thanks

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i guess i gotta wait a bit then

potent fog
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Btw the "datamining" is done using the Wowhead app plus the wowhead addon. Both very light in size and performance!

pastel cloud
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anyone having problems with the site in chrome today?

teal dragon
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Nothing in particular. Some annoying ads that I've been reporting as I encounter them but no more than usual really. What kind of problems are you experiencing?

pastel cloud
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I just get a black page + the top bar

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settings page renders, no others do

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works in edge and firefox /shrug

hardy bloom
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is there an update for chrome?

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if it tried to install an update and failed this can happen

teal dragon
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You have ANY extensions running at all Bendak?

pastel cloud
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no content blockers are turned on (im logged into the premium/staff account anyway)

teal dragon
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I always recommend troubleshooting by disabling them all and seeing if that fixes it, then reenabling until you find one that may be causing it. Assuming you've done the usual, closing/restarting the browser etc already.

pastel cloud
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alright so it works when I'm logged out. but as soon as I log back in, i get the problem

teal dragon
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Just logged out of mine and back in, no issue.

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Might want to try a computer restart.

pastel cloud
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I get it in firefox too (only when logged in). no extensions installed

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and microsoft edge! which i never even use

teal dragon
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You're seeing the same thing on all those browsers while logged into a staff account?

pastel cloud
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yeah

teal dragon
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Can you give me a screenshot.

wet basalt
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I have this happening too, I am not logged into any wowhead account and I am using firefox

teal dragon
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Can you give a screenshot please.

wet basalt
pastel cloud
teal dragon
pastel cloud
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for me its every page except the account settings page

teal dragon
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shouldn't be https anymore...

wet basalt
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if I refresh it sometimes doesn't happen

teal dragon
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try removing https from the URL

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Bendak in particular here.

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I can't see the URL from Ortho's

wet basalt
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I referenced mine above

pastel cloud
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if i delete the s, it just puts it back in when i load it

teal dragon
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Are you running an HTTPS everywhere addon or something?

wet basalt
teal dragon
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I'm looking to replicate. Just not getting anywhere with it.

pastel cloud
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no, like i said it happens in my other browsers too which i dont even use or have extensions/addons for

teal dragon
wet basalt
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im running firefox too, if it matters

teal dragon
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yea I'm using that to replicate since you both mentioned it.

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Didn't have an issue with the link you gave me Ortho

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checking signin page though

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thinking1 What else can we try here.

potent fog
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Is fine for me in chrome.

pastel cloud
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when im logged out its not https. but whenever i log in it forces to https

wet basalt
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I feel like this is an ad, because when I refresh it it happens maybe 20% of the time

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other 80% it works

teal dragon
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An ad shouldn't prevent the entire page from loading.

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Or I've never heard of that happening anyway.

wet basalt
teal dragon
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It could.. let me check on that!

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Do you see the same thing @pastel cloud ?

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I'm assuming you found that in the console @๐Ÿ’ฉOrtholomus๐Ÿ’ฉ#8226 ?

wet basalt
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yeah F12

teal dragon
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emoji's in names never work right lol

pastel cloud
teal dragon
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Yeah that font one is something you can ignore.

wet basalt
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it was in style tab for me

teal dragon
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@๐Ÿ’ฉOrtholomus๐Ÿ’ฉ#8226 and @pastel cloud Try a Ctrl + F5 (hard) refresh. Has that helped?

pastel cloud
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no

teal dragon
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We did a cache clear on that CSS style sheet Ortho mentioned... I guess that wasn't affective for you. ๐Ÿ˜

pastel cloud
potent fog
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Any antivirus / anti malware messing again? Maybe?

wet basalt
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I've been refreshing past 5min and I haven't had it happen again

teal dragon
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Okay so two differnet issues it seems. Ortho's seems to be resolved. Talking with someone about your issue Bendak.

pastel cloud
teal dragon
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Passed that along.

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Side note, you can just copy/paste images into here, don't need to use imgur if you don't want.

wet basalt
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just out of curiosity - unrelated, is there a timer for EU/NA invasions on wowhead? (what I initially was looking for)

potent fog
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Does that work for you? Ortho?

wet basalt
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oh front page hurr durr ๐Ÿ˜›

teal dragon
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It's on the front page Ortho, just make sure to select either NA/EU in the little drop down next to 'Today in Broken Isles'

river hound
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@pastel cloud you still there?

pastel cloud
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yeah

river hound
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you able to hop in voice chat to discuss the issue?

pastel cloud
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cant talk atm

river hound
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ah

pastel cloud
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but if you want me to try anything just pm me

teal dragon
#

@pastel cloud Check your PM's ๐Ÿ˜ƒ

river hound
#

@pastel cloud i sent you a direct message

lucid bobcat
#

Is the site down?

potent fog
#

Nope. Works fine for me.

teal dragon
#

What's happening for you @lucid bobcat ?

lucid bobcat
#

Just a small browser issue! The site is not displayed on Chrome but it is in incognito mode

teal dragon
#

Can you give me a screenshot?

lucid bobcat
teal dragon
#

So it loads fine incongito?

#

Does it work in other browsers?

lucid bobcat
#

Yup, I think it's part of what happens when you haven't closed Chrome once in a few weeks, starts bugging out

teal dragon
#

So if you restart Chrome completely it works okay?

potent fog
#

You also have an update for Chrome

teal dragon
#

Oh sure enough there is an update.

#

It's doing it now for me.

lucid bobcat
#

Indeed

coral flint
#

I'm on Chrome with no issues

teal dragon
#

Chrome is now updated and restarted. No issues.

lucid bobcat
#

Updated and restarted and still doesn't work

teal dragon
#

Still same gray screen? It's weird, I've got one person with the ZAM Logo and stuff loading, and you with nothing at all.

potent fog
#

May it be related to the bitdeffender issue?

#

Was different tho but idk...

lucid bobcat
#

It's okay don't bother @teal dragon, really I'll tickle some gnomes and figure it out

teal dragon
#

BitDefender issue shouldn't even be a thing anymore.

lucid bobcat
#

I don't have BD

teal dragon
#

Well we're already looking into a similar issue so it might be helpful to troubleshoot. Looking into it.

lucid bobcat
#

Interesting

#

@teal dragon

teal dragon
#

Oh well that matches.

#

Okay we're checking on that. Thanks!

lucid bobcat
#

Ah, Firefox too now

#

I can access the link above (Register/Log In..) but not any other one

teal dragon
#

A fix is "in progress" right now, will have you try again in a moment.

lucid bobcat
#

No worries!

coral flint
#

Perhaps they're linked?

teal dragon
#

Yes sir!

coral flint
#

ยฏ_(ใƒ„)_/ยฏ

teal dragon
#

The news post failed to contain a "body" and as such the bot ignored it.

#

@lucid bobcat Can you try now?

coral flint
#

ahhh ok

teal dragon
#

Shouldn't be an ongoing issue, just an oversight.

lucid bobcat
#

Works

#

@teal dragon#912

#

Good job

teal dragon
#

Oh yea? Worked eh? Woot!

lucid bobcat
#

Do you know what the issue was?

river hound
#

i know what it was, but it was very technical ๐Ÿ˜›

#

basically, we had in internal config error and the page exploded for logged in users

coral flint
#

Hm. I'm logged in. O.o
Why wasn't I affected?

river hound
#

i have no idea tbh

#

i'm surprised it wasn't exploding every singel pageload

#

ยฏ_(ใƒ„)_/ยฏ

prime mountain
#

is there a way to save my preferences for the dressing room? gender, race, skin color, hair etc

tawny blade
#

the next time you return to the dressing room logged in, it should show your last preferences

#

you can also import a character which preserves all of their facial features

#

or save sets you keep referring to as an Outfit

lucid bobcat
coral flint
#

the armour sets? Never seen them, no.

#

same with rykul ones

#

they might e NPC armours?

#

but they have icons soooo

#

ยฏ_(ใƒ„)_/ยฏ

lucid bobcat
#

Yeah they have icons. The mail one has Vrykul tattoos. Players need this.

#

Also Ravencrest's.

hardy bloom
#

if you wanna talk about this i suggest using another channel btw. this channel is for site stuff, like website problems or how certain site features work

tawny blade
#

yeah maybe transmog works ๐Ÿ˜ƒ

lucid bobcat
#

Since that was datamining I figured this would be a good place

tawny blade
#

ah yeah

#

it's fine, I think in the future tho PTR would be good for datamining, or transmog for model related things. site would be more 'hey I can get this set in game but the items aren't showing up in the modelviewer, can you fix the modelviewer'

quasi slate
#

Anyone know when the winners will be announced for that woehead giveaway?

#

Wowhead*

tawny blade
#

we're verifying people didn't make duplicate accounts to enter, sas is actively working on it

teal dragon
#

Yes, even now in fact. ๐Ÿ˜„

lilac aspen
#

just make sure i won the comp lol

pliant hill
#

2 toys are not put in correctly i think

potent fog
#

I noticed the same. The post is from 2015 tho..

pliant hill
#

ohxD

prime mountain
#

dumb question but if an item says "Players can win this item when selecting the following class specializations:" on the site, does it really mean only that class or can classes with the same armor type get that item too?
there's a mail helm mog I want and I play hunter but it says only shamans can win it, am I screwed?

plucky fractal
#

Through personal loot, yes

teal dragon
lunar canyon
#

Gratz to the winners. Enjoy you free stuff. ^-^

cursive lark
#

a regular won the grand prize. pretty solid. apparently they won something before but it doesn't say what

teal dragon
#

Argi

#

If I manually give someone the achievement it says (Deleted) because there's not a specific contest attached to it. So, when someone wins here I give them the achievement, etc. I keep track though on my end. ๐Ÿ˜ƒ

cursive lark
#

oh

pliant hill
#

here's an example ๐Ÿ˜›

teal dragon
#

Yea, unfortunately I can't control what shows there... and we don't set up a /contest for every little giveaway (just the big ones). But, I figure an achievement is better than nothing.

pliant hill
#

the achievement itself is good enough imo, person who gets it has something to show off ๐Ÿ˜›

smoky mountain
#

Database question: what is the highest sound ID? Manually loading sound= pages, I found 85185, but sometimes blizzard deletes sounds before they even make it to anyone that can datamine, so there could be a large gap between that sound and the next one. This is for a random sound generator I have.

#

I asked this last year on the forums, but got no answer. I figured with the advantage of Discord now, someone with wowhead db access can tell me.

smoky mountain
#

Also, an idea for the contest conversation previous to my messages, why not make a contest page that encompasses all small giveaways, with the dates listed as "ongoing"? Sas148 can keep editing that contest page as an archive of all small contests here or elsewhere, listing winners. That way, anyone with a manually given achievement will link to that contest page.

plucky fractal
#

the site lags too much because of ads, my adblock won't do anything

teal dragon
#

@smoky mountain Speaking towards your comments about the contests, it's just an unnecessary thing to spend time on. When I do a random Twitch or Discord giveaway, or we give a cookbook away for a cooking stream... it's just unnecessary to make an entire contest page for that. Thank you for the feedback though; I appreciate it. ๐Ÿ˜ƒ

pure dust
#

who can i speak to about the ads on the website crashing chrome all the time?

tawny blade
potent fog
#

Pretty blank?

deft oak
#

why is it blank

#

rip my screenshot ๐Ÿ˜ฆ

plucky fractal
#

392% completion!

teal dragon
#

Pfft that's normal @Ydoajin

#

Didn't see the hotfix?

plucky fractal
#

LOL

teal dragon
#

We'll have to look into it when people are awake. Thanks @plucky fractal

plucky fractal
#

np itl prob dissapear when at 100%

teal dragon
#

Or it gets new data, ya

viscid heart
#

anything new to the "wowhead" command for discord like the ff14 one?

teal dragon
#

Can you elaborate? Maybe it's lack of sleep but I'm not sure what you're talking about. lol

viscid heart
#

i thought that in the past was an contact between discord and wowhead in regards of an command like /gamerscape wich allows to easily search and get an link for a specific ff14 fansite

#

i thought a few times that it would be helpful especially in the weakauras discord to have a fast way to shove people to a specific spell

tawny blade
#

I don't know much about the FF/Discord integration but I think that was part of a specific arrangement that had benefits agreed upon by both parties. Currently for Wowhead, adding the search functionality into discord would be a large traffic/revenue hit

#

For both the search page and actual spells

viscid heart
#

"hit" as in punch?

teal dragon
#

"Hit" as in diminished/reduced

viscid heart
#

ah, ok

#

understand

quasi slate
#

Hey, I am premium on Wowhead, shouldn't I be purple. (Don't know if that's how it works hehe)

potent fog
#

Orange*

#

You have to talk with Sas in private

hardy bloom
#

pm sas

quasi slate
#

Oh well see I didn't know that ^.^

#

That's a weird face, okay let me do that now!

marble ravine
#

Hey all seem to be having an issue with wowhead redirections from warcraftlogs

#

I've been through absolutely everything to try resolve the issue but nothing has seemed to have worked. The issue is the tooltips when mousing over the talents/trinkets section are not appearing and I'm receiving the following message in a popup bubble similar to the wowhead one. The message reads "no response from server :("

#

Clicking on the icons so I can be redirected to wowhead doesn't work either unless I remove the https://

#

Experiencing the same issue on internet explorer and microsoft edge, Although firefox is working perfectly

nocturne ether
#

RFE: Would be swell for achaeology quests to be on the calendar on site with events.

Bonus Q: Is this archaeology event through tmrw ? Or longer? I don't have the usual buff

rich wyvern
#

Oone more week for the current arch quest.

teal dragon
#

@marble ravine are you using BitDefender?

marble ravine
#

@teal dragon yes I am but I've never had an issue with this in the past

#

It only became an issue not too long ago, I've disabled bitdefender too and it hasn't done anything. Though not sure if it were properly disabled

teal dragon
#

At the end of March they did something that has impacted some sites, including ours. It specifically involves HTTPS/SSL pages.

marble ravine
#

That's actually very interesting

#

Because that's roughly when this happened I think

teal dragon
#

There's a workaround I've made a guide for in the feedback forums. Let me get you the link.

marble ravine
#

I can't remember changing anything via settings either I've literally gone through everything to fix it

#

Thankyou so much, If this works I'll be forever grateful

teal dragon
marble ravine
#

Thanks heaps sas, Really hoping this works because I was meant to take my pc down to the store today to see if they could diagnose the issue

teal dragon
#

Yeah it's not something you, or we, did. It should fix it for ya. :)

#

I'm sure it'll help.

marble ravine
#

much appreciated will keep you posted

marble ravine
#

@teal dragon it's working thankyou so much

#

you've just saved me a trip to the pc store tomorrow

pliant hill
#

thats one ''junk'' item you dont want lose ๐Ÿ˜›

tawny blade
#

haha,. fixed

steel viper
#

so i cant see wowhead on new chrome version

#

cant see any page on the site

#

it loads for a second and then becomes like the picture above

teal dragon
#

@steel viper Are you still having that issue?

deft linden
#

I can't make Blizzard Gear coupon work, any info ?

tawny blade
#

those are not warcraft items

#

the code only works on warcraft items on the shop

deft linden
#

sad I thought it was on the whole shop, my mistake

lucid bobcat
#

Very low priority but thought it was interesting

tawny blade
#

we generally frown upon scraping

#

as for search results, we limit it to 1,000 results for site performance reasons

#

most people look up a handful of things, and should utilize a filter to have a targeted list of results

warm zinc
#

thats on the "Today in Broken Isles" page

tawny blade
#

Yes, it takes some time for the latest emissary to appear after the reset. This information is currently pulled from users that send us data via https://www.wowhead.com/client

#

More users with the client will ensure the front page is updated faster

viscid heart
#

did the wowhead news "bot" die?

warm zinc
#

no i dont think so, since it posted something yesterday about the T20 dh set

viscid heart
tawny blade
#

Turns out it did die Friday afternoon, we've just fixed it now,. future news should be back to normal

prime mountain
#

what/who determines which screenshot shows on a page?

#

the latest uploaded?

plucky fractal
#

@prime mountain That would be my decision. Anything I can help you with?

prime mountain
#

ah no I was just curious ๐Ÿ˜› Thanks

plucky fractal
#

In general it just comes down to the best screenshot in terms of graphic quality and cropping

iron reef
#

Also latest model for NPCs I'd imagine

keen sinew
#

been trying to find all the places where i can spend but it seems the data isnt there on wowhead

marsh ravine
#

the first comment on the Mark page covers where the venders are

keen sinew
#

i mean sure i guess, but i always assumed the information provided in the tabbed stuff was complete as a database

tawny blade
#

we cap results at 200 in those tabs to help with site performance/queries

#

maybe we can make an exception for that, not sure

viscid heart
#

did you guys change something with the site or am i paranoid?

teal dragon
#

The appearance has adjusted a bit. ๐Ÿ˜„

viscid heart
#

i Am NoT cRaZy!

tawny blade
#

We changed some styling on the front page to be more consistent with the rest of the pages

proud yew
#

I'm trying to find the VH mythic rotation for the week and I'm not seeing it. Am I severely overlooking it or was it moved?

plucky fractal
#

Takes a while to get the new data through the Wowhead Client each week after reset @proud yew

#

It'll probably appear later on today

proud yew
#

It should show up under Today in Broken Isles then right?

plucky fractal
#

Correct

proud yew
#

alright, thanks SayGuh

tawny blade
#

Based on people asking for the armory to show relics/traits, we made our button more obvious on the Artifact Calculator. Looks like people didn't know it existed really

plucky fractal
#

lf job

#

I can program a phonebook

#

in c++

analog mountain
#

WTF is your app doing

median tide
#

So, is the Item Finder function broken for everybody? Or is it just me?

#

Just an empty page for me

#

And when looking at a category, the link for the item finder is a completely different link that ALSO leads to a completely empty page.

potent fog
#

Same here, with Chrome on Android.

median tide
#

It's been like that for weeks, I asked some 3 or 4 weeks ago and got ignored

#

Searching by drop location also does not work for Legion dungeons or raids.

#

Finds no items

#

Site just seems completely unusable for Legion.

pliant hill
#

is it normal that these things are marked as toy?

#

๐Ÿ˜›

potent fog
#

Prob Blizzard end.

pliant hill
#

it might be a PTR thing aswell

#

if it IS a toy im not complaining

potent fog
#

Yes
For PTR's and such take the DB as "WIP"

pliant hill
#

yay for toybox collectio

potent fog
#

Errors are expected on both sides

hardy bloom
#

It makes sense as a toy

tawny blade
#

Item filters should now be fixed. It looks like it broke recently as we generally make a note each patch to make sure those filters are running

teal dragon
median tide
#

@teal dragon Thanks for getting back to me! Glad you could fix it with such a short delay! Keep up the good work, Wowhead has no equivalent in database navigation and I'm glad that it's so well maintained!

grand night
#

Hey guys, everytime I try to buy Premium...it gives me an error. It says to check my username and e-mail, however I'm logged into the right account. Any help would be awesome!

#

btw I've tried with paypal and a credit card

#

Anyone know what's wrong?

analog widget
#

In the latest news post, the cumulative 7.2.5 class changes one, Refreshing Jade Wind for Mistweaver Monks is wrong. It no longer affects Essence Font at all.

tawny blade
#

Fixed

analog widget
#

the on-hover tooltip also displays the tooltip from two builds ago (just now noticed it)

tawny blade
#

I've just disabled the on-compare for now. Not sure about a quick fix and I think most people are using the text which lists more info (if people do really want the hover tooltips we can move up the fix priority on it)

teal dragon
#

@grand night Send me an email to feedback@wowhead.com with your contact info and how you reach the error. Happy to try and help with the process.

teal dragon
#

@grand night Is now all Premium'd up. ๐Ÿ˜ƒ Thanks for the support!

grand night
#

Thanks for your help! @teal dragon

real dawn
#

Is there a changelog or something for the site?

teal dragon
#

@real dawn Not one that we've been able to update in quite awhile. Something wrong?

real dawn
#

I reported an issue the other day and the item in question seems fixed but another item seems wrong

#

It is showing 622,600 though

#

Off by 25

teal dragon
#

Might just be a rounding issue... it's so minor I'm not sure it's worth fussing with.

real dawn
#

There's no rounding. It comes out to an even multiple of 5.

teal dragon
#

Like, if the base was off 25, when you're only talking about 75, that's significant. But, 25 off at 622,575?

#

Sorry, I'm not saying you're wrong... just, is it worth fixing when we have more major things to work on. You know, liimted time/resources, have to prioritize.

real dawn
#

Still an incorrect number, but if the team doesn't care about being wrong, whatever I guess.

teal dragon
#

It's not that we don't care about it being wrong... ๐Ÿ˜

potent fog
#

Is not "doesn't care", is about priority.
A wrong number by 75AP on a 620000 is not as mucha as important as major bugs

real dawn
#

I understand priorities

#

It just seems like you're dismissing it entirely

teal dragon
#

I was merely discussing the issue with you. I could just say "we'll look into it" which we will, but I'm only wanting to make it clear that it's likely to be a rather low priority for the time being.

#

I made a dev ticket for this specific example @real dawn Thank you for bringing it up. ๐Ÿ˜ƒ

keen sinew
#

did wowhead miss the new m+ change? Where each level above 15 gives +40% chance for item

potent fog
#

Isn't that on the PTR?

keen sinew
#

yaa

potent fog
keen sinew
#

ahh its under development notes

#

missed that

#

pretty important change xD surprised when i heard it from asmongolds vid

wild wing
#

"Today in broken shore" shows wrong information for the objective progress on EU.

wild wing
#

thanks for fixing it ๐Ÿ˜ƒ

viscid heart
#

that data is provided by players with the wowhead client, you can also help with that

wild wing
#

i was just reporting wrong data

tawny blade
#

the wrong data is also provided by user uploads, so the more people updating with correct data, the faster that part of the site will be corrected

lilac axle
#

client doesn't take up much resources, run it daily to contribute ๐Ÿ˜ƒ

#

<- pssst, premium but not showing as such heartbroken

potent fog
#

Please send @teal dragon a private message requesting an add to that role on Discord. Please provide your exact Wowhead name and associated email address when doing so.

#

He has to do it manually ๐Ÿ˜ƒ

lilac axle
#

ah, kk. got invite, thought it was a botted thing. thx

potent fog
#

Unless Wowhead got a Discord sync is imposible for bots to do

worthy kayak
wet basalt
#

Will the Gul'dan Wowhead guide be updated for Mythic Difficulty? I think it still displays what was known pre-Nighthold. I'm happy to contrbitue and help out, just killed him a few days ago

tawny blade
#

@wet basalt fatboss has been maintaining the guides and they've been mostly focused on Tomb recently. I'll add their mythic video to the guide and if you want to submit an overview that would be great!

#

@worthy kayak I've ticketed the issue to be looked into. Hopefully it can be a quick fix, it's not something most users utilize but we obviously want the people making cool tools/features to use the data, and appreciate what you guys do ๐Ÿ˜ƒ

tawny blade
strange wasp
#

@tawny blade I saw your tweet re: giveaways, is it possible I could get one or two or however many you feel is good for our two podcasts: WoW Challenges podcast and Adventures in Azeroth?

tawny blade
#

sure thing! I can send you a few later this week

strange wasp
#

okay, great. best address is stone@wowchallenges.com or you can DM me on twitter at either Stonegrasp or WoWChallenges.

tawny blade
#

awesome ๐Ÿ˜ƒ

strange wasp
#

Thank you ๐Ÿ˜ƒ

tawny blade
#

np

rocky acorn
#

@tawny blade

#

how do I report a wrong item?

#

wowhead tooltip says double as much damage as it's showing to me on live. that's messing up my sims.

tawny blade
#

@worthy kayak the XML issue with secondary stats should just have been fixed. Let me know if it looks good on your end

lucid bobcat
#

Is it possible to search the database for quest text? For example I'd like to find quests where the term "order leader" was used.

tawny blade
lucid bobcat
#

edit: nevermind, thanks!

worthy kayak
#

I don't really need the htmlTooltip, but other may need it.

tawny blade
#

yep, I've made a note about it. glad we could fix what you needed though and let us know the finished product for what you're working on!

worthy kayak
#

It's a little bit experimental, where should I say a word about it on this discord ?

worthy kayak
plucky fractal
#

im having issues with the wowhead uploader any idea how to fix it

teal dragon
#

What's the issue @plucky fractal

plucky fractal
teal dragon
#

@plucky fractal Make sure you've closed WoW then go to your World of Warcraft folder on your PC, open the WTF folder, open Account folder, open the folder with the appropriate account name, open SavedVariables, and delete the following two files:

+Wowhead_Looter.lua
+Wowhead_Looter.lua.bak

Open WoW, login to the game, load a chracter, then close WoW. Try to upload again and it should work at that time. Sorry for the trouble!

plucky fractal
#

gonna guess the file gets so large that it cant upload it

teal dragon
#

That's my assumption as well. I try to upload each time I close the game, and there's an option to do just that, but not everyone can or remembers to do so. It's understandable.

gusty girder
#

Hey the R-Sham artifact challenge page is missing

tawny blade
#

Yep, that was fixed a few minutes ago as well as the ret paladin and disc guides. the URLs followed a slightly different naming structure that confused our table

sullen viper
#

How do I get my discord user to show up as wowhead premium?

potent fog
#

You have to pm Daddy @teal dragon with your wowhead username and his asociated email ๐Ÿ˜„

sullen viper
#

Thank you

lone pewter
#

Anyone else have issue with wowhead randomly taking you to a scam site?

#

On iPhone

tawny blade
#

@lone pewter users are served different ads across geographical regions so it may be difficult to find people with the exact same bad ad, check out https://www.wowhead.com/forums&topic=142&p=3370978 and https://www.wowhead.com/forums&topic=143&p=1319 for details on how you can report those types of ads

lone pewter
#

Thank ya!

viscid heart
#

and you are missing an t in your name

plucky fractal
#

@lone pewter There is adblock for iPhone if i can recall

#

The sites whom use those kind of ads deserve no money

#

Google does not filter the ads that well so there will be ones like that

tawny blade
#

https://www.wowhead.com/forums&topic=143&p=1319 providers an in-depth explanation in the advertising situation, and what websites in general have as options for ads, as well as what they can/can't control. It's not like most websites on the internet choose to pick the 'one advertiser that knowingly servers bad ads' - this is an issue affecting all different providers, all of which who say ads like that are against their terms of service

keen sinew
#

i have to say, whoever came up with the idea to have the top ad as a dropdown after the site finishes loading is a genius, cant recall how many times i've ended up clicking the ad because it loaded ontop of where I wanted to click

tawny blade
#

it's our usual announcement system, just with a different-colored background (it does not have cookies or rotating ads etc)

#

If you hit the red X it will be gone until we put up something new though

#

we're also looking into having it disappear after you browse 3-5 different pages regardless

runic storm
#

what is the best way to see T20 set bonuses for all classes w/ most recent updates?

tawny blade
#
runic storm
#

tyvm

tawny blade
#

We're looking into some slow loading issues that started around 8am PST

upper rampart
#

Is the website going to be fixed for mobile

potent fog
#

What's the issue?

upper rampart
#

When you go to the website you just get redirected to some spam ad website

#

Can't back out of it or stop the loading

#

This is iPhone 6

viscid heart
#

are you sure you dont go to woweden?

upper rampart
#

Am I supposed to go to woweden? I've had wowhead bookmarked for like 2 years

potent fog
#

No, you're not. He's refering when woweden imporsonated Wowhead in Google.

upper rampart
#

Oh. Then yeah, can't use the website anymore until it gets fixed

tawny blade
#

If you can email feedback@wowhead.com we can determine if it's realted to wow eden or a bad ad affecting mobile users in a specific geographic region

#

If you google for something that's Wowhead, and the link takes you to a random place, it may be related to WoW Eden. If you are on wowhead's homepage, and clicking on a link takes you to an ad, then it's a bad ad we can try to gather data on and report to our providers

upper rampart
#

Nah I go straight to wowhead website. I don't click anything at all the browser just goes to a different page and says congrats lucky winner new iPhone or new whatever

tawny blade
#

if you can send the details to feedback@wowhead.com that is preferable. If a link is put in here, and it is harmful or related ot an annoying ad, I don't want people clicking on it by accident.

vapid escarp
#

wowhead uses googleads doesn't it?

lofty swift
#

Would someone be able to answer a few questions about getting Toys, Heirlooms, etc to show up on the Profiler?

tawny blade
lofty swift
#

I did follow those and I even got the achievement on site for uploading, however, after updating my profile a few times the additional tabs have not appeared

tawny blade
#

There's an issue we're still trying to pin down where some users are not seeing the additional information. it's tricky because when we run the steps, the correct info shows up. It's something we're looking at, but may take time to fully troubleshoot

lofty swift
#

OK, no problem. Thanks for your help! ๐Ÿ˜ƒ

plucky fractal
#

Perculia, do you know if the timers you guys got can be used into a discord bot?

#

Like invasions and broken isles timers.

twilit rune
#

How to attach wowhead premium account to discord?

potent fog
#

You have to speak with your evil twin @teal dragon in a Private message and tell him your wowhead username and the asociated email

twilit rune
#

Alright thanks

dark magnet
#

Is there some perk or something to attach discord to a premium?

potent fog
#

You're more orange.

dark magnet
#

Oh I love orange, I got premium from just contributing to wowhead lol so I guess just PM sas148 with the info?

potent fog
#

mhm. That's 100% correct.

cobalt pond
#

Mine still isn't orange. shrug
Oh well, not like I don't use the site lol

warm zinc
#

message @teal dragon so he can hook you up with the rank

cobalt pond
#

I already did, though.

plucky fractal
#

anyone knows who's in charge of the discord app (wowhead)

teal dragon
#

I'm not here 24/7. :P I'll get to it soon @cobalt pond

cobalt pond
#

No worrries.

teal dragon
#

@plucky fractal you can PM me if necessary about our Discord.

spare shuttle
#

I thought I saw, in passing a few days ago, someone commenting that someone who had premium mmebership on wowhead got something special on the discord. Is this true?

teal dragon
scenic bridge
#

Sorry for the size folks....

teal dragon
#

@scenic bridge Can you clarify what's bad about it? I'm not seeing anything in particular wrong. Based on the bar at the top maybe it was about to redirect you? If so, I'm sorry about that! Unfortunately a picture just isn't enough for us to try and find it. Next time it happens, visit http://mb.zam.com/mb/History and copy/paste the contents into an email to feedback@wowhead.com. Just give me a brief explanation, like, I was redirected to [URL] and here's my ad history. Thank you for any efforts you can make and I apologize again.

scenic bridge
#

Sorry guys...i just assumed it was a bad add, didnt click on it. There was a bit of comment earlier about a German site and I just assumed a German add was a bad add....if not I apologise to the well intentioned Germans who made the add. I dont usually click on adds... will try to be more helpful next time. ๐Ÿ˜‰

ripe shell
#

Hi, is there any options how to use wowhead's tooltips on discord?

tawny blade
#

discord hasn't set up tooltip support

civic narwhal
#

is there anyway to push the latest new to a webhook that has just been setup?

#

news*

teal dragon
#

It's pushed within about 5 minutes of posting.

#

Oh, wait, I misunderstood.

#

No, there's no way to retroactively grab news, sorry Eronithe.

civic narwhal
#

Welp. Thanks Sas

teal dragon
#

Sowwy ๐Ÿ˜ฆ

civic narwhal
#

all good. Maybe make it an option in the future ๐Ÿ˜ƒ

teal dragon
#

I like having options like that, I'm just not sure the webhook is able to receive commands for that kind of request.

frosty crow
#

Hey I'm getting pop up-ish ads on mobile when visiting the homepage so I can't even do/see anything on the website since it immediately loads the ads โ˜น๏ธ

teal dragon
#

...or if it is possible it may be too time intensive to be worth the effort.

#

@frosty crow Let me guess some information, tell me if I'm wrong, you're using an iphone? And possibly also trying to click links from within Twitter or, just browsing the site via Safari?

frosty crow
#

I typed in the address in safari

#

I've gotten it browsing the site before as well but I just got it twice going to wowhead.com

teal dragon
#

We seem to be having a lot of popup/redirect type ads with iphone/safari this past week. We've been trying to narrow it down but still evidently more work to do. The easiest thing for you to do right now is use a different browser like Chrome or FF, at least until we can find the ad campaign that's responsible and get it removed completely. I apologize that it would even be necessary for you to do that but it's the best option right now, outside of a Premium subscription. If you could visit http://mb.zam.com/mb/History and send feedback@brisk parcelhead.com the contents of that page it may help us narrow it down further. Please do so from the same device/browser you encountered the ad on. Thank you for any data you can send over, it really helps.

teal dragon
#

@frosty crow I received your email. Thank you!

frosty crow
#

Yw ๐Ÿ˜ƒ

keen sinew
#

wowhead main page stat seems to be about 4-5hrs behind

#

mage tower on eu went down around ~4hrs ago and its still showing as 2% under attack

hardy bloom
#

try clearing your cache

#

i think

runic storm
#

is there a resource that shows how much AP you get from the mythic+ dungeons after the 7.2 change?

tawny blade
#

you can click on the AP token and then the 'knowledge' area on the page to enter in a number and see what the AP scales to

runic storm
#

thank you so much

runic storm
#

i think the only thing missing is how much AP you'll get iny our weekly chest

tawny blade
#

refresh the page, just added it

#

there are also sections in the toc for AP and Gear now

runic storm
#

thanks again!!! ๐Ÿ˜„

jaunty tangle
#

Profiles are looking awsome any chance of moving menu items to the bottom of the profile picture? But looks very nice well done to the dev's.

tawny blade
#

thanks! we soft launched it today and added a few other things like level/spec on the top left side. we wanted to try something vertical cause all the horizontal tabs aren't appealing to some players, but we'll adjust baesd on overall feedback

tawny blade
#

ilvls should now be correct on Tomb of Sargeras and world boss items

#

and TF cap on tooltips now supports going up to ilvl 955

tawny blade
#

@worthy kayak I believe we've amde more improvements to the XML stuff, if you could give it another look that would be great

worthy kayak
#

I checked that earlier today and yesterday. It looks fine now. I haven't checked anything after 6:30pm today however. If there's anything more past that date, I'll check it later

tawny blade
#

nope, I think we made updates on wednesday and then I forgot to ping you

worthy kayak
#

Well, that's perfect then :) thanks a lot, great job!

tawny blade
#

cool

worthy kayak
#

Btw I have a little question. Regarding bonuses, IDs like 3336 or 3337 gets ignored and cause other bonuses to get ignored aswell. Not sure why. I get these bonuses using simc addon

#

I'm wondering if there's something to do or if I should just ignore problematic bonuses

#

I would also like to say that you're very quick on bug fixes. That's really cool

tawny blade
#

thanks! we try ๐Ÿ˜ƒ

#

I'm not sure about the bonuses but if you can send feedback a more detailed report, we may take a look in the future. we may want to address some tooltip related things other sites have been requesting first though

tawny blade
willow plume
#

New Survey is busted.....Link at wowhead article takes me immediately to teh end of teh survey ....thanks me for my Participation and asks for my e-mail

tawny blade
#

oh no...we tested it with guide writers for like 24 hours in advance, nobody said anything

#

what hapepns when you fill it out or skip it? it takes me to the next page of questions, not the end

teal dragon
#

The email request is the first part @willow plume

willow plume
#

AH.....very good.....unusual, but ok....

tawny blade
#

I've adjusted the wording to be like 'before we begin'

willow plume
#

Got it, survey complete....I have my pet so no need for me, I just hope teh info will help

#

So...Hey ,,,,err,,,,,like yah.....when you alll gonna get "an app for that" for my Android devive ??? ๐Ÿ˜› Wowhead on my android phone would be shweet

teal dragon
#

We've put a lot of time in making the mobile experience on our site worth while enough to have no need for an app. Plus there are other reasons where this isn't feasible. It's a pretty common suggestion but nonetheless we appreciate the enthusiasm. ๐Ÿ˜ƒ

spare shuttle
#

What if the person already has Mischief? Isn't that unique?

teal dragon
#

If they already have it I'm usually fine replacing it with another pet.

willow plume
#

I have recieved a non-available pet for y'all some time ago, If I win....can I just notify someone and have them to pass it onto teh next name in line???

teal dragon
#

Yes, if that's what you'd want @willow plume I've done it for others. Assuming there isn't another pet you'd want.

#

You could also give the pet to a friend, family member or guildie if you'd wish.

trail notch
#

What if the person who won has every pet in the game?

#

Is replacing it with another item feasible?

small yew
#

Why would that person participate?

teal dragon
#

In that scenario they could give the code to someone else or just reject the prize.

trail notch
#

Good to know

teal dragon
#

We wouldn't be willing to change it to a higher price item, like a mount, if that's what you're proposing.

willow plume
#

Oh Boy....I am so sorry to drop a bomb....on a simple question :/

teal dragon
#

pfft, not at all @willow plume ๐Ÿ˜‰

tawny blade
#

We're setting up bot commands for various guides/popular pages on wowhead so if anyone has any feedback as to what they'd like to be included, let us know

trail notch
#

A link to all Achievements that reward exclusive items would be nice

lean flint
#

Also Mount guides.

teal dragon
#

Mount guides are on the list.

#

Specific achievements is a bit more complicated than we're going for right now.

trail notch
#

Well, hey. You asked

teal dragon
#

Yes indeed we did. Happy to have suggestions for it but just letting you know that something that specific is outside the scope of what we're trying to establish at this time.

manic flare
#

hey there. you guys have the quest Follow That Cat! as saying it is no longer available in game. I'm currently on the quest now (WoW quest)

jaunty tangle
teal dragon
#

Can you elaborate?

viscid heart
#

the second add on the right

#

its strange that people complain about an not showing add

teal dragon
#

Hey @manic flare those flags are actually handled almost entirely by Blizzard so it's just something you can ignore. Sorry for any confusion!

#

Ah, yeah that ad just didn't render properly. Not something we can control, just like most anything ad related ๐Ÿ˜ฆ

jaunty tangle
#

Ok --- just mentioning ๐Ÿ˜ƒ

teal dragon
#

Thanks @jaunty tangle - Don't take my inability to fix it as disinterest though! ๐Ÿ˜ƒ

jaunty tangle
#

all good m8 I also do web so understand your frustration ....

#

3rd Party sources can be a nightmare ๐Ÿ˜ฆ

#

Love what you guys have done with the profile page looks bl**dy cool

teal dragon
#

Well thank you! Glad you like it. It needed a bit of a facelift. ๐Ÿ˜ƒ

manic flare
#

thankyou for looking at it though. in any case, i got my panther cub ๐Ÿ˜›

lucid bobcat
#

It is a bit redundant to have the same news in the main section of the page as well as in the "Recent news" section in the top left corner. Maybe the Recent news and Blue tracker could also be collapsed if possible.

http://i.imgur.com/bjnWXvK.png

shut bridge
#

Since most (if not all) countries in europe use 24 hour format for time, can we please get 'upcoming legion assaults' times converted too it?

cobalt pond
#

24 hour is so nice.

tawny blade
#

@lucid bobcat a problem we found by having the featureboxes cover selective news, not all the news, is that people assumed those were the four most recent articles on wowhead. we don't want to have recent news skip some articles and have people think those topics don't exist

lucid bobcat
#

That's true. What about making them collapsible? @tawny blade

tawny blade
#

I think collapsible stuff on the front page would lead to a lot of layout variables & making sure the site still looked and loaded properly with different layouts

visual radish
#

Hey Wowhead admins, creators etc AWESOME job thanks for a great site!! Keep it up!

tawny blade
#

thanks!

vernal axle
#

The completion for yhe NA Command Center shows 70%, unless my legion app is wrong it is 10%Murloc

tawny blade
#

Thanks, should be good now

teal dragon
#

@shut bridge @cobalt pond I've actually made a ticket for us to consider adding a 24-hour time format option, if possible, as a future option for those who wish to use it. No promises of course because these things always depend on several variables like effort involved and various site priorities but we've received your feedback. Thank you! ๐Ÿ˜ƒ

slate vault
#

Is it just me, or have all pins dissappeared from the maps on the site?

plucky fractal
#

@slate vault Pins are displaying fine for me. Are you still having the issue now?

slate vault
#

@plucky fractal yeah it's been like this for a while now

pliant hill
#

Pins work fine for me

tawny blade
#

We've learned that some type of adbloker is interfering with pins displaying

#

that thread

willow plume
#

I have no idea where else to ask this so....I willl ask here.
How do you folks do your in-game item giveaways???
I am a member of Perky Pugs Community, and we span alreg number of Servers and geographical locations.
I have noticed that your giveaways (minus some geographical laws) allow you to give items to folks on any given server.
So how can an average Joe such as myself do this as well???

#

Is there material I can reference as my searches are coming up woth a lot of Jargen

snow brook
#

Sounds like a question for @teal dragon!

willow plume
#

.Indeed, but and I will wait patient as I see is not currently available ๐Ÿ˜„ Busy busy busy

tawny blade
#

A lot of mounts and pets from the Blizzard Gear Shop are set up for gifting. We purchase a code and then give the code to the user

warm zinc
viscid heart
#

hes on a walk

unkempt herald
#

But I thought he is in a cave in the same spot all the time

viscid heart
#

he is

unkempt herald
#

So he doesn't walk?

potent fog
#

Spaten was just trolling you

warm zinc
#

hes near wardens redoubt isnt he

potent fog
#

IDK why the pin is wrong

unkempt herald
#

but

#

I don't get it

#

There was no substance to that joke

#

Or hilarity to the lie

#

just

#

a lie

viscid heart
#

i am funny believe me. super funny. i laugh all the time

unkempt herald
#

I'm literally dying of laughter

#

l

#

o

#

l

dark magnet
#

Is something wrong with the client? I keep getting, Wowhead is unable to process your upload at this time. Please try again in a bit!

lucid bobcat
#

Would it be possible to add the current weekly archeology quest to the Today in Borken Isles part? @teal dragon

potent fog
#

It is already in the "This week in the Broken Isles" news, but let's see what Perc says

lucid bobcat
#

Yup but since there's already the weekly boss and the weekly event, it feels a bit weird having to go check back the news to get the weekly archeo quest.

teal dragon
#

@dark magnet Please try the following:

Delete the +Wowhead_Looter.lua (and +Wowhead_Looter.lua.bak) file in your World of Warcraft/WTF/Account/<Account Name>/SavedVariables folder. Then, go relaunch World of Warcraft. Give it a minute, close it and try the upload again.

viscid heart
#

http://ptr.wowhead.com/news=263129/all-the-class-and-artifact-trait-changes-in-patch-7-2-5 we have an typo here on the enhancement set bonus, they once changed the t19 4pc to that but never changed the t20 2pc (Crash Lightning increases your critical strike chance by 5% for 16 sec.)

tawny blade
#

thanks, fixed

tawny blade
#

Working on some adjustments to the front page revamp, including some 7.2.5 PTR, current content, and archaeology additions

#

since the large featureboxes are going away

viscid heart
#

i like that little blue thing, can i get it too?

tawny blade
#

heh

#

admin view

viscid heart
#

wouldnt mind

warm topaz
#

Also in the text above Maiden of Vigilance

teal dragon
#

@warm topaz I must be missing it, can you screenshot?

tawny blade
#

I fixed it

warm topaz
#

๐Ÿ˜ƒ

teal dragon
#

oh well that's probably why I didn't see it, haha

warm topaz
#

Still one above Harjatan:

#

And Maiden, end of 1st paragraph of white text:

teal dragon
#

All fixed.

warm topaz
#

Confirmed ๐Ÿ˜ƒ

viscid heart
#

i am that one guy that always wants more. when there are interviews can you add the time on the live blog? i know its not important for the live blog but if you want to watch it later or the wording of a specific question its often helpful. just the time at the moment doing the math every one can do himself

lucid bobcat
#

Thanks for adding the Archeo quest to the TiB section

willow plume
hardy bloom
#

which class?

willow plume
#

Paladin Prot

hardy bloom
#

nope, definitley a site problem

willow plume
#

๐Ÿ˜ฐ

#

TY for looking

tawny blade
#

I think it's disabled by default on artifact trait pages, not sure

willow plume
#

Well....schmuck.....TY you for response Perculia....greatly appreciate

jaunty tangle
#

having major issues accessin site ? any ideas

warm zinc
#

clear your cache maybe?

modest thorn
#

can't access the website either ๐Ÿ˜ฆ

warm zinc
#

hmmm yeah just tried myself

#

didnt work

#

said it didnt send any data

robust charm
#

Site is offline

midnight bramble
#

Yup, cannot access from here either.

pliant hill
#

@tawny blade site is offline

tawny blade
#

We're still trying to work with our service providers for their diagnosis, they are unable to reliably replicate. Most users can still access the site and they're having difficulty tracking down a pattern

tawny blade
#

We've identified an issue with our provider causing the site to be slow and unresponsive overnight - and are actively working with them to resolve it.

woeful umbra
#

Hm. Looks like it's still dead. Oddly enough I can still access ptr.wowhead.com just fine.

tawny blade
#

that's actually useful information....we're still on the phone with our service providers and hearing that one domain works for some users, while the main site does not, is providing evidence for one of their theories

sweet bough
#

Sending :hugops: to wowhead and vendors

tawny blade
#

thanks, I started noticing issues right when we finished talking yesterday actually heh. messaged ops, was told service providers didn't notice much and it was going back to normal, woke up and things on fire

cedar axle
sweet bough
#

Connectivity/routing issues from an external vendor are rough

#

best of luck!

cedar axle
#

Unrelated, are there any plans to publish a JSON feed for the news?

tawny blade
#

we weren't planning on news updates at the current time (besides the front page revamp) but if you want to pitch a case in which you'd use that feature, we'd consider it

brazen kernel
#

@tawny blade same here, ptr.wowhead.com is fine, but the live is not accessible for me

sweet bough
#

Check out the new JSON RSS feed format

cedar axle
sweet bough
#

(Death to XML)

tawny blade
#

@brazen kernel what region are you in? you can dm me if you want

#

we spun up a test server from frankfurt and we are seeing same behavior

woeful umbra
#

@tawny blade If it helps, a buddy and myself are both from Denmark, so northern europe. And he can also access ptr.wowhead.com.

On an unrelated note, any chance for a single-page version of the "Today in Broken Isles" box? I'd love to have just that sit in my tab.

cedar axle
#

@tawny blade re: JSON feed - the reason I asked about this is the way edited posts come across in a feed reader, i.e., an edited post comes across as a separate article. This happens a lot in the wowhead news feed. I thought I had read that a JSON feed would resolve this, but I'm not sure.

tawny blade
woeful umbra
#

Huh. I didn't know Wowhead was running on https. >>''

woeful umbra
#

I CAN BROWSE!

#

IT LIVES!

tawny blade
#

on regular wowhead?

woeful umbra
#

Yus!

#

Today in Broken Isles is borked, but hey. The site loads now.

#

(It says our Mage Tower is destroyed here in EU, but it's alive and well)

tawny blade
#

oops

#

wrong channel, stream difficulties

woeful umbra
#

xD

tawny blade
#

fixed

woeful umbra
#

So, any chance of getting the Today in Broken Isles as a single page? :D

teal dragon
#

We don't have any plans to restrict 'Today In...' to a single page.

woeful umbra
#

Not the same ;-;

#

And i didn't mean restrict. I just wanted it on a single page, so I could have a direct link to it.

teal dragon
#

We'd like users to have the opportunity to discover something new or unexpected while they're also checking in on the 'Today in...' section. Having it on a single page wouldn't make that very likely and may discourage additional use of the site beyond a single page.

#

Sorry yeah, I meant add it to a single page. Restrict was a poor choice of words.

woeful umbra
#

Ah well. It was worth a shot. x3

sly grail
#

how do you do the wowhead new plugin into other discords

teal dragon
#

@sly grail Visit the #bot-commands channel and type !webhook

sly grail
#

ty

potent fog
#

Hey @tawny blade is fine for me already too, couldn't open the website since EU morning. Spain (so like... 16h or so)

brittle gulch
#

Germany here, site works again!

viscid heart
#

weizen

torpid fog
#

this is wrong the item is avaiable again

#

since 7.0.3 i think from storwind vendor

viscid heart
dark magnet
#

@torpid fog I was very pleased when these items made a come back, back when I tried them out I had no bag space whatsoever lol

nocturne kestrel
#

What's wrong with all WoWhead posts being completely empty? Is it an AdBlock thing or a server issue? It's been that way for a month now, I can only read headlines :/

plucky fractal
#

Sounds like it might be an AdBlock related issue

tawny blade
#

it may also be caused by using multiple/conflicting adblockers or other addons at once, that only create bugs when used in specific pairings. best advice is to try disabling them one by one and then reloading the page

nocturne kestrel
#

I'll give it a shot, thanks :)

plucky fractal
#

Is there a way to change my displayed username on WoWHead I created my account a long time ago and it display my real name ๐Ÿ˜ฆ

#

Shoot @teal dragon a message on Discord when he's on, or e-mail to feedback@wowhead.com @plucky fractal

#

Ok doing that now thanks @plucky fractal

lucid bobcat
tawny blade
#

you can also hover over the other domain's tooltip, next to the search box

lucid bobcat
#

@tawny blade What about previous PTR? I'm looking for the november 2016 version of that item specifically for example.

tawny blade
lucid bobcat
#

Thanks. I believed I remembered that it used to be named Eye of Tal Rasha but couldn't find anything about this but what that person said in the comment section. The spell proc page you've linked however confirms the effect was first called Tal Rasha Passive!

tawny blade
#

yep!

woeful umbra
#

@tawny blade Shouldn't the site use the appropriate render domain for the new character profile design? My EU character profile tries to use the render-us domain where the image simply doesn't exist at all.

tawny blade
#

If you can send feedback@wowhead.com a link and example our dev can take a look when he's back at work on monday, thanks

tawny blade
#

Based on survey results, we're going to try a weekly blizzard roundup, instead of just the wowhead weekly roundup. Feedback welcome on what sort of stuff you'd like us to include: https://www.wowhead.com/news=265309/blizzard-weekly-roundup-malthael-hero-new-overwatch-map-necromancer-cinematics

#

A lot of survey participants expressed interest in light coverage of other Blizzard games, so we thought a weekly roundup would be good - and for those that signed up on twitter/the webhook for specifically wow info, one post wouldn't clutter things

fervent basin
#

Say, there's no WildStar equivalent to Wowhead, is there? I used to think Jabbithole was (it certainly looks similar), but it hasn't been updated in over a year.

teal dragon
#

I don't believe so, no.

fervent basin
#

Phooey. It really needs one

tribal canyon
tawny blade
woeful umbra
#

You're welcome @teal dragon

#

;P

rotund gazelle
#

Was reading this article What To Do Before Patch 7.2.5 Legion

#

You forgot to mention that tokens will be same for ToS so no new bonus roll currency.

tawny blade
#

the announcement was made after the post was made

#

if you refresh the page there's a section about bonus rolls now

pliant hill
fervent basin
#

Ugh. RIP my friend

#

He already got kicked from one group a friend invited him to because the group leader was like "okay link your Ahead of the Curve achievement"

#

Elitists suck

trail notch
#

Idk why but I found that funny

viscid heart
#

luckyli there are ways to fake the achievement links ingame

dark magnet
fervent basin
#

Oh my gosh Spaten whisper me how

rancid turtle
#

I can't find a filter for sunwell plateau in the item finder, anyone who could help me real quick?

tawny blade
shrewd fulcrum
#

looks a bit incosistent

terse flicker
silver vale
#

i like the thing with the things

plucky fractal
#

Neat

shrewd fulcrum
#

the building and assault boxes are really round compared to the overall design... that looks weird

robust lake
#

Who won the 12 months game time? Did I win the 12 months game time?

#

I'm a really good winner so I would suspect I won.

crude glacier
#

๐Ÿค”

robust lake
#

But I'm very humble too, so I would understand if I didn't win.

tawny blade
#

giveaway winner should be mentioned in the channel

crude glacier
tawny blade
#

@shrewd fulcrum something we can look at in the future, we're using the rounded graphics since blizzard's graphics are rounded. maybe we can zoom in a little and then define our own edges

shrewd fulcrum
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I see

plucky fractal
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Preview of the new site design looks great! Hope it looks better on Mobile.... Wish there was a Wowhead app! ๐Ÿ˜ƒ

broken salmon
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Where is the Today in Broken Isles stuff?

shrewd fulcrum
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the rest looks nice though ๐Ÿ˜ƒ

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@broken salmon right at the top?

crude glacier
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Looks about like that on mobile

blazing lance
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If nothing else, it loads faster on mobile

plucky fractal
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Looks good to me ๐Ÿ˜„

rugged yoke
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hmmmmmm

long summit
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too bad i get assaulted by ads on mobile

tawny blade
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yeah today in broken isles is now the 'first' article on the page

primal smelt
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i couldn't handle the ads. i ponied up for a premium account.

potent fog
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The only so so I see are the round bars as mentioned above.

primal smelt
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but theres a google extension to get rid of it. (donno if i'm allowed to post that)

crude glacier
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Welcome to necessary monetization of the ever expanding internet. ๐Ÿคท

primal smelt
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Yeah, at the cost of making the site run horrible slow.

pulsar root
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but websites do not run for free ๐Ÿ˜ฎ

crude glacier
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I don't know what systems everyone runs, but I can open like 10 tabs and have no issue.

primal smelt
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cause you dont see ads.

crude glacier
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Uhh.. Yes.. I do.

primal smelt
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i can too now, now that i dont see ads.

pulsar root
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i dont have issues with the ads

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most the time its wow related

plucky fractal
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The seach part with the dark text in the black make people easy scan over it :S Just some small feedback the site is awesome

long summit
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tried to open one of the recent wowhead news on mobile

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was redirected through 5 or so "winner!" ads

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ยฏ_(ใƒ„)_/ยฏ

tawny blade
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mobile is a bit of a struggle for sites in general...it's harder for people to report ads, with those reports we can petition our ad providers to remove them

pulsar root
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oh on mobile ๐Ÿ˜ฆ

plucky fractal
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I also would make the field a little bigger to be more easy to tap on mobile ๐Ÿ˜ƒ

long summit
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ya desktop is np

tawny blade
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we are running A/B testing on wowhead and other sites to see if different ad configurations help. it's complicated running a large site that has major traffic/different ad networks around the world (eg russia is a lot of our traffic)

long summit
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but with the wowhead bot linking stuff while i'm at work, i dont have a desktop to use so

potent fog
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I see the search bar very well, @plucky fractal, so I'm not sure I follow your issue about the black background