📚┃suno-school

[polar spade]

"Kids songs" help in styles to get a children's bouncy happy type of music.

Yea. Try [laugh][giggling] .... I tend to use [spoken][laugh][giggling] ... or (giggling).... as well but that depends on the type i laughter going for, whether it's sing-songy or you just want something expressed (like a giggle) before or after the vocals sing.

But sure, try both ways and see which works best for your genre.

Any more than three [bracketed words] in a row or if then there are many multiple metatags in the whole lyrics, Suno will start into randomly speaking or singing prompts.

[viral pond]

does ~ do anything in lyrics ? made some korean songs and noticed it dded allots of tildes, or does this make trouble for the ai engine ?

sometimes also seen ^ added on both sdes of the word, not sure if it makes the word more uplifting ?

[timber forge]

Many times a song gets made with female vocals even if I specified male vocals or vice versa. Are there any ai tools to change a song sound masculine/feminine? I think I saw some songs of shows being posted as a genderbent version, but I dont know what they used

[past peak]

Same here – it looks like that option isn’t available yet.

[oak cobalt]

Hey, I have 2 versions of the same song. One have better music the other has better vocals is there a way to change one aspect of the song or is it kind of rng and have to 'reuse style'?

[fallow badge]

I have contacted [e-mail] and [e-mail] on the 3rd of April, still got no reply. I have paid but I cannot login ("You do not have permission to access this page. Please contact support if you believe this is an error.") What is going on?

[daring lava]

Hey knnknn2 👋

Thanks for reaching out about this! When you get a chance could you DM @steady kelp with a brief explanation about what is going on and the email associated with your account please?

[daring lava]

Hey SEAGER!

Welcome to the Suno server! Great question!

At this time, isolating changes made to a specific part isn't an option, but wouldn't be surprised if that's on the road map. You could Remaster it and see if a version is generated that better fits your needs though.

If you'd like to, feel free to add your suggestion to #💡┃suggestions-web to prevent it getting lost in traffic here! The team reviews that actively to better understand member interests and possible nexts steps! Great idea 💡

[dark geyser]

Did something in Suno/Discord change? Before the song would play in Discord showing the lyrics, now its just a link to the Suno site?

[atomic merlin]

Why there is no V4?

[daring lava]

Hey azul270 👋

Thanks for reaching out about this!

If you'd like to share the details of what you're working on, we may be able to refine your approach to produce a little more consistency with obtaining a specified vocal. Let me know!

[daring lava]

Hey Xeron_1337!

Thanks for reaching out! What plan do you currently have?

[daring lava]

Hey inquisitive dimensional anon 👋

Thanks for reaching out! Which channel is this happening in? In #🐣┃suno-showcase you should be able to post a link to the song and the associated video w/lyrics will pop up!

[dark geyser]

On another discord I use. It was working before, but now this (screenshot) player no longer appears when I copy/paste a suno link.. its just a link now.

[daring lava]

Oh how very odd! That's a bit out of my scope of knowing being it's outside this server. But thank you for flagging. If I hear anything will let you know. Hoping this gets worked out 🤞

[fallow badge]

Discord sends me on an endless loop to verify my email and click a link to veryfy I am human.

Utterly dystopian experience. I have to constantly verify I am human and click a link to verify my email. It leads to nowhere. Can't DM @Mike B because I need to verify my email. Clickining on that email verification sends me back to the loop.

[daring lava]

Sorry to hear about these difficulties. Very much out of my scope of guidance. All I could suggest is (if you haven't already), download the application/use another browser or if need be, begin a new account with Discord fresh and rejoin here and then message Mike B

Oh and if your browser is in some kind of incognito mode, switching that off

[graceful condor]

Any idea why i can't login to the suno app I've been trying to 10 mins and still can't login can someone let me know what's going on

I also get a error it says this Hello i have a issue with the Suno App i get this error Unable to complete action at this time. If the problem persists please contact support any idea why can someone help me please

Sorry messed up it says this Unable to complete action at this time. If the problem persists please contact support any idea why can someone help me please

[daring lava]

Hey BananaBaker21 👋

Thanks for reaching out! Could you check this post one of our members shared about logging in issues and confirm that you have navigated to the correct log in page

#📚┃suno-school message

[slow current]

The generation of genres like rock and metal in Russian has stopped working properly. It used to work fine before, but now the neural network mixes up words, omits words from the text, and the music contains a lot of random notes and extraneous sounds. It feels like at some point, Suno broke down and is no longer functioning properly.

[hot ibex]

Has anyone ever had the feeling that you accidentally activate a subscription for a year instead of a month, even though you were supposed to for a month, and they immediately charge you $100 instead of $10? who has encountered this? have you refunded the payment and is it possible to change the subscription to the one you need in this case?

[hollow hare]

points to the search button
There have been a few people who have done this but, one thing I do not understand, is why did you not check the total amount before finalizing the purchase?

Surely the $8/month price (and the clear "billed annually" text below) should have be ringing bells when you know that the monthly should be $10?

Anyways, you need to email [e-mail]

As per #1294421750397796435, https://help.suno.com/en/articles/2550209

They should respond back to you in a few business days, especially since it is regarding payment.

(Don't use that email for general support questions as they will put you into the [e-mail] queue at the end of the line. Billing is strictly dealing with issues regarding billing and subscription related issues)

[hot ibex]

thanks for the help. everything turned out to be urgent and with an overloaded website. only then did I notice the amount of the payment, because I got confused about the plans (they need to be switched) since I was working with a translator

[hollow hare]

Ah, understandable

[hot ibex]

I may bother you a little more, but I'm probably very stupid, but is it possible to send an email [e-mail] ? Otherwise, it only gives me frequently asked questions, but I didn't understand how to write to them, except for support@suno.

[hollow hare]

Hmm, mind showing me a screenshot of the message please?
Make sure you remove any personal details like your email address

[hot ibex]

I think I figured it out. Thank you again for your help. 😇

[polar spade]

I like the Android app has the sub price panels separate. That's a good thing....... oh, but it doesn't separate the reg credits from the extra credits that I can find. [Yes. Yes. I know. I'm popping a note to the suggestion box]

[mellow oracle]

yeah i'm having trouble editing my song, bc i wanted male vocals for one part, but each generation it keeps making it female...

[tepid narwhal]

Normally i dont show my generations till whatever final one i pick for hte song but you guys need to hear this, listen to what happens at 2:20 like wtf
https://suno.com/song/aca7ec15-fc5a-4b75-9733-8814f747cb70?sh=yiRcRHMmlBD9Mmkg

[polar spade]

As an AI Generative software, it's good to understand that little can be done to directly force a male or female vocal. They are not a genre that can be emulated by varying instruments. (They are more like a sound effect.) They are , in fact, in nearly 100% of every vocalized song out there from a range of bass to contra-suprano since the year ....well since recordings were made. So, there is somewhat no such thing as "male" or "female" but a propoderance of certain ranges of the human voice depending on the genre/style.

For instance if you prompted "k-pop, femme folk, beautyshop" you will more likely to get a female vocal.without ever prompting for female -- and obviously less likely to get male.

Stereotypes aside, most genres are pretty close to having 50/50 of male and female singers over a span of 60 years , but that because there are years where they alternate in popularity as well. Nonetheless, 50/50 chances don't help much for us, right.

Putting "male vocals" first on the list while adding an extension as well as putting [male vocal] in the lyrics box of that extension can help, as suno will think ...hmmmm... "male vocals are often found in male vocal songs" , so ....similar to a sound effect.... it could pull one out of nowhere and give you a male vocal sound. But alas, female vocals are also found in male vocal songs that it trained on as well, so you may have to click a few times until Suno rotates the random options around to a male vocal -- or -- you get one first shot. Who knows.

[worthy solar]

Subject: Missing Credits and Request for Compensation

To: [e-mail]

Dear Suno AI Support,

I am writing to you regarding an unresolved issue with my subscription. At the end of last month, I upgraded to your highest-tier plan, which, according to the description, should provide me with 10,000 credits. Despite the payment being processed correctly, these credits have not yet been added to my account.

I have previously contacted you three times via email to resolve this matter but have not received any response or solution. This has caused significant disruptions to my work, and I have lost valuable time.

Additionally, I have attempted to purchase extra credits, but each time I try to complete a purchase, the page freezes, making it impossible to finalize the transaction.

In light of the above, I kindly request that you promptly:

1. Add the 10,000 credits that I am entitled to according to my subscription.
2. Provide reasonable compensation for the time and opportunities I have lost due to these issues.
3. Investigate and resolve the problem with your purchase page so that I can buy additional credits as needed.

I look forward to your swift response and a resolution to these problems.

Best regards,
Daniel Johansson

[timber forge]

Sometimes I just write "female vocals" multiple times to make sure it uses female vocals. Dunno why sometimes it doesnt respect that even if it is the first thing listed. I was asking about any method to redo an existing song by changing vocals from male to female or vice versa. Maybe you could add such a feature in the future?

[polar spade]

I'm not support, just a member....so you may not want to read.

But... [A] if you added at the end of March, it should ask -- or used to ask-- if you wish to 1) charge immediately and get your 10,000 that day or 2) wait until renewal date and , i think, charge at that point.

So let's look at something. Not knowing your previous level...Which plan shows active presently? Pro or Premium? And then, what's your renewal date -- the date of your last plan or a new date of the day you say you upgraded?

If you went from Basic to Premium, then yes, that should start your subscription date obviously on the day you paid.

[daring lava]

That sounds amazing! Being able to reach in and modify an isolated voice/instrument would be a game changer for sure! Great suggestion! Cover allows an option to re-navigate the beaten path of a song and will carry over a lot of consistency, but it also can be a bit of a wild card. Having a fine-tune option would be seriously helpful. Wouldn't be surprised if that's on the team's road map! Again, awesome suggestion!

[worthy solar]

Hey, thanks for trying to help!

This is super confusing — on the app, it clearly shows that I’m on the Premier plan (with 409 kr/month active), but on the website, it still says I’m on the Basic plan ($0/month).

No matter what option I select when trying to upgrade via the website (whether I choose to get the 10,000 credits immediately or wait until the billing date), the whole page freezes or crashes. So I can’t confirm or activate the correct plan from there.

I’ve already been charged, but I haven’t received the credits — and I’m stuck in limbo between plans. Honestly, this is getting really frustrating, and I haven’t gotten a reply from support after multiple emails.

Appreciate you pointing things out though — you explained it better than their site does.

[polar spade]

You paid through the app?

What does the circled credits show? 409/10,000 or 409/50?

[worthy solar]

I don’t think I paid through the app — I’m pretty sure I did it via the website.

What’s confusing is that in the app, it shows my Premier plan is active (409 SEK/month), but on the website it still says I’m on the Basic plan. And when I try to upgrade again via the site, I can select all the options (like “immediately” or “at the end of the billing period”), but when I click “Purchase” the whole page just freezes.

So I’ve already been charged, but haven’t received my 10,000 credits. I’ve emailed support multiple times but haven’t heard anything back.

Thanks for trying to help though, I really appreciate it!

[hot lotus]

Hi!
I have a question regarding how the subscriptions work.

So, I was thinking of purchasing the Pro Plan subscription, it states $8 /month on it, (1st img) but, upon checking it, it then states $96.00 per year and Billed annually $96.00. (Img 2)

I need a clarification on it. Does it mean that I will pay now $96 per year or $8 each month?
I'd like to buy per month, not per year, and I'm concerned that it might take $96 instead of $8 if I subscribe.

I'll wait for a reply.

[polar spade]

@worthy solar I have my theories but it [your screen shots] says you have or had a Active Pro subscription. You've indicated you were going from Basic to Premium, so on that, I'd say it's definitely confusing me, if you've never had a Pro account (or don't think you canceled down from Premium to Pro). So yea, I'll leave it there for support to handle.

[hot lotus]

Good thing u clarified the answer. I thought u were replying to me first, but then u added the mention and never mentioned the prices I have. 😅

[hollow hare]

You are looking at the yearly payment section, which gives you a 20% discount compared to the amount paid if you did monthly for an entire year.
What you want is the Monthly section for $10 if you want to pay monthly
(otherwise yearly WILL charge you $96 upfront, as it states below the $8, that you are billed annually)

[polar spade]

As the example I give, when a commercial says you can donate yearly to feed a hungry child for about the price of a daily cup of coffee, they will still charge you for the year, not $3 a day. 😉

All subscription of any app I've seen shows a monthly fee or if yearly, a comparable "monthly" comparison to show the discount to compare. This is no different.

At the top you have clicked "annually" so it will show "$8 per month" average and charge $96 for the full year. If you click Monthly, it will show $10 and charge monthly.

[hot lotus]

Omg... I'm both blind and stupid. 🤣 I did not notice that monthly billing option. Hahaha. Can't stop laughing now.

[polar spade]

Advertising and Marketing favour's the blind and stupid, but that includes about all of us. No worries.

[hollow hare]

Trust us, you are not the only one confused by that, especially considering that the yearly plan used to show it as $96/year in the past

(Though a number of people paid for it then wanted a refund when they looked at their credit card/email statement because they did not view the total charge amount on the payment portal...)

[hot lotus]

Thank you both. U two helped me a lot.

[worthy solar]

Hm okej, thanks though
I'v been a premium member before. But now i dont understand anything.

But why dont support answer me?

[unborn star]

I really don't understand what Personas does, the main problem is, when using persona, the length is always the same as the persona used /when using your own generated song. I just thought it's for something you use to make vocal and beat references, without Song length.

[polar spade]

There would be support in here to directly resolve a billing issue. You may write @steady kelp to look into it for you, and understand there can be some time before a response as his plates pretty full. Always then send an email to [e-mail] to get help as well, with an equal wait of at least 10 days perhaps now.

[hot lotus]

@polar spade Once again, thank you. Also, I wanna let u know something too.

That user u mentioned earlier, Danyh will not get a personal ping from this channel because the mention itself it was edited it. (They just see replies in this channel)
In order for an user to get an actual ping, either mention them when sending a msg the first time, or reply to their msg itself after writing ur reply. 😉 (Otherwise, u might have to ping them and delete it right after)

[hot lotus]

I'm talkin about this msg btw.

[steady kelp]

billing issues sent to billing<@&1108435550475653161> are usually a bit quicker! new staff in billing 👍

[polar spade]

OK. Cool. Thanks. I'll make note of that.

[polar spade]

See above note from MikeB. And thanks @steady kelp for the heads up.

[hot lotus]

No worries. U helped me, thought I'd do the same, just to make sure certain users don't return back with no one replied to me sort of messages.

[polar spade]

They seemed to have read it and responded. But helpful to know.

[hot lotus]

Yh, I noticed. Good. Welp, imma go for now. Thanks again and have a wonderful time.

[polar spade]

I'm a realistic. If they don't read my responses, either way, I'm good. Most I delete after a day or an hour. Haha.

[worthy solar]

Oh okej thanks. I've just send to "[e-mail]" i think. But thanks thought

[hot lotus]

I'm a realistic too, I bet ur also logical as me. I usually don't delete my messages because CTRL + F is useful for finding old posts of mine or similar situations users had or questions they asked, the answer an user might be seeking could already exist and all they have to do is do that Ctrl + F trick and look for certain keywords related to their issue/question. 😉

[polar spade]

No, mate. [e-mail]...

and I'll resend my billing question from March 22nd . 😅

[polar spade]

I find most answers are either more personally targeted to one person or are obsolete after a day or two.

Other things i say are pertinent to that conversation but have no need to remain for others to later read. It just confuses things.

[hot lotus]

Hey @polar spade . I return with a new question that has been bothering me. It confuses me a bit.
About the subscription, it states Commercial use rights for songs made while subscribed. I am aware that this means that I am not allowed to share it on the web or advertise it on Youtube, spotify, Soundcloud...etc. (If I have Basic)

Imagine this. I already have a song I made while I was on the Basic Plan and I want to advertise, I then subscribe so I get the rights of commercial use. Will I still have the rights to advertise that song I made even if it was on Basic Plan when I made it? Or... do I have to re-make it and have a newer version of it?

[shadow lily]

okay somehow the browser version of suno is taking long to load

and no - it's not my internet, since it's running well

[hot lotus]

Try removing the cache files and restart ur browser. Then try opening the suno page again.

U'll have to re-log btw, removing the cache files will log u out.

Or remove them cookies. 😅

[polar spade]

Your persona original song may just happen to be somewhere between 2:58 and 3:24, so thats just a coincidence your new song is in that range.

Personas and covers need a bit of room in the 4 minutes allowed of the new song to encase a silent "seed" of the original to feed off of. Then what remains is the production of your song. This can end up cutting your new song to somewhere between 2:58 and 3:24 usually.

A workarounds has been to crop your old original song to about a minute, before making a persona of it. This can help get a full or close to 4 minute new song. We suggest finding the "best" 1 minute section, but keep in mind, this can also make your new song vary a bit more away from the styles of the persona's due to less "seed" material to begin with.

[hot lotus]

That's an automated message, letting u know ur case has been created. U will soon be contacted by an agent.

[worthy solar]

Okej good, but its my third time though..

[hot lotus]

I work as a customer service agent myself, that's what automated messages look like, u have pre-registered messages and a few links to help u look throught articles that might have the solution u seek.

[hot lotus]

Good luck.

[unborn star]

I generated 4 difference times and it was always the exact same length

[hot lotus]

Does it work after trying what I suggested? Or... still the same issue?

[unborn star]

I don't think it's a coincidence

[polar spade]

The Basic songs are all owned by Suno. So though you have both access to them and permission to post them while attributing they were made by Suno, they are still NOT your songs to make derivatives or covers from, no more than a Bestles song is yours.

So just as you can click on "reuse prompt" on anyone's song in Suno and make your own (without the lyrics, of course those may cooyrighted to the original writer, even though it will post lyrics too, which is odd....) you can remake a new pro song with your lyrics , if rightfully yours, and prompts taken from your original and make a whole new generated song, but you can't cover or remaster (or frankly make a persona) from your basic song and plan to distributing the new song or monetize it without a release (mechanical license, synch license, commercial license, etc) from Suno, cuz it's still a Suno song.

[polar spade]

OK. More power to ya. I'm always apt to be wrong. Being wrong means progress. So I'll learn something. Keep testing or try the option I mentioned. Either way is a lesson.

[polar spade]

"..... Or... do I have to re-make it and have a newer version of it?......"

To be clear, that sounds like you saying you're thinking we may make a new song that sounds similar to the Basic song. Not saying you can't physically remake a song or physically distribute this similar sounding new song, but you can't claim copyrights nor ownership to the original song from which you made this cover or derivative and would remain in that legal shadow until discovered.

[bronze moth]

Haven't heard from support yet. Why does every song I generate say this. I paid for the subscrition and I'm 100% on the real site. username: pilgrim0

[half dragon]

It seems your account has been flagged.
Fill this form for Suno support to remove the flag.
https://sunomusic.typeform.com/to/zGsJSzsf

[zenith depot]

Create GenAI 3D Characters with the Audio?
https://x.com/VictoriaRaikel/status/1762986933905691089

Victoria Raikel (@VictoriaRaikel) on X

The WUZZLY tearing it up! ROCK ON!
https://t.co/kwJOHsCXpV

X · Feb 28, 2024, 11:43 PM

[polar spade]

Quick caution. No promotion allowed. Remove your post mate. @flint haven

[meager frost]

Have you ever gotten a reply from [e-mail]? I’ve been waiting for days, but still nothing

[polar spade]

No. Nothing yet.

[meager frost]

When did you send the last message?

[polar spade]

March 22. So I'm following directions and not email further.

[meager frost]

But we’re talking days and days of waiting, it just feels crazy.. Who gave you those directions?

[polar spade]

I'm good, really. It benefits me to wait.

[meager frost]

If you don’t mind me asking, what was your issue? I’m having trouble with the invoice payment.. Stripe kept rejecting my card even though I had enough funds, and now the invoice got blocked. So I need them to issue a new one. The annoying part is that I can’t use my account until it’s fixed

[polar spade]

@meager frost Card denial can be many things. But I've had to call my bank immediately after the first denial, usually just because it gets flagged as suspicious. Otherwise if I try again, it's permanently blocked.

[shrewd willow]

Sorry for late reply, just clocked out of work. I see, I will try prompting kawaii and hope it makes only the intro kawaii, not the whole song 😆

Should I put on the lyrics [instrumental intro, kawaii girl voice]
Prompt Kawaii female intro, or both?

Surely i can test this question, but any experience from you or other users is appreciated!

[polar spade]

I couldn't say right off. Experiment! (I'm driving)

[flint haven]

@quasi hedge Scammer alert! Cleaning up!

[meager frost]

The thing is, it’s always worked fine before, but this time I tried multiple cards, and even though each of them had enough funds, Stripe kept rejecting them. And now, after a couple of failed attempts, Stripe is telling me to contact Suno so they can issue a new invoice, since the old one can’t be paid anymore

[graceful condor]

Is anyone else having issues logging in cause i can't i have credits not much left on my account and was going to use them but now I'm unable to login

[cyan anchor]

Still no reply from suno or from @steady kelp . I have created a new discord account especially for this because I could not DM Mike from the other account.

[steady kelp]

hi! right here

[cyan anchor]

Hi, I cannot login to Suno as I wrote in the DM.

I wrote on Apr3 but still no reply from support or billing.

[steady kelp]

DMd you!

[toxic hawk]

Can you help? Trying to buy more credits 🤣 need to finish this song

[tacit beacon]

Hey everyone! Has anyone experienced the volume of a track jumping up and down several times? Is it just a bug on my end?

[toxic hawk]

Ended up just making another account

[bronze moth]

Hello I dm'd you, can you help me?

[half dragon]

I generated a lot today and haven't experienced the issue you mentioned.
Was it just one time or all songs had the same problem? Might just be a glitch if it only happened once or twice

[tacit beacon]

Around 1 out of 10 of my tracks have this issue. I’ve noticed it before, but today I made a pretty good one and it’s a shame to delete the whole composition.

[half dragon]

I went back and listened to some of them that I didn't finish listening.. and yeah one of them has the issue.

but very subtle...

I did thumb down on that one 🙂

[thorn jungle]

I'm subscribed to Suno Pro ($8 per month) and yet i am unable to access the pro section "excluding styles & limited songs)

[half dragon]

If you click Subscribe to Pro button, what would it show?
Maybe the subscription wasn't completed? payment didn't go through?

[gleaming carbon]

i spent hundreds on the yearly subscription to use my voice in the music, but the persona feature isnt letting me use my uploaded or recordings or covers. is there any way to get to use my own voice, preferably in a persona

[knotty juniper]

Subject: Issue with Incomplete Music Generation and Duration Limitation

Hi there,

I’m using SUNO’s AI platform to create instrumental music, but I’m encountering an issue where the generated songs are abruptly cut off at the end. The app doesn’t seem to produce the full length of the composition and restricts tracks to no more than 4 minutes. This limitation is hindering my ability to create complete instrumental pieces.

Could you clarify if this is a technical constraint, a subscription limitation, or a setting I might need to adjust? If possible, I’d appreciate guidance on how to generate full-length instrumental music without abrupt cuts.

Thank you for your assistance!

[wet minnow]

you can extend the songs because the initial gen is always max 4 minutes

[neon galleon]

[vocal cosmos]

Couldn't generate that.
Generic openAI error

wwhy do i keep getting that???

[red swift]

stuck on this

[dim dock]

Also Here 🤷‍♂️

[ancient vector]

servers is down i think i also see this

[gleaming carbon]

i got the yearly subscription to use my voice in the music, but the persona feature isnt letting me use my uploaded or recordings or covers. is there any way to get to use my own voice, preferably in a persona

[polar spade]

It sounds temporary. Maybe has an issue reaching out to Open AI, though there is not a capital O in that term. Hard to tell.

[polar spade]

Despite the advantages that could give, you can't make a persona of any output which originated from an uploaded vocal.

As for covers of an upload with vocals, we won't get a note for note exact copy of the upload, only a generative version ( random derivative) which may include a snippet or two of what might seem like a decent version of the original voices in the upload or no assemblance of a similar vocal at all.

[gleaming carbon]

dam that sucks... yk how to get a refund? ive contacted support yesterday and no reply yet

[thorn jungle]

um i got 2k+ credits and i have records on my bank account that has gone through to suno

[polar spade]

Honestly, no I dont know about refundings nor how to go about requesting one other than assume one contacts [e-mail].

[gleaming carbon]

alr, thanks

[viral pond]

when you save a prompt, where do you find them later ?

[polar spade]

Oh. On the new save-a-prompt. I came across it. Hmmmm... let me check again. Hold on.

[unique stone]

I think it's the (+) button next to Create and "Add Prompt"

(but I have not used it)

[viral pond]

ahh how could i miss that

[viral pond]

and the difference between add audio and add persona ? i had my hopes that i could have uploaded audo for certain parts of the song but this seems different

[polar spade]

If you use one, the other drops off. Can't run both on the same Create.

[viral pond]

but what is the difference ?

[polar spade]

Add audio is when you upload an audio. Is that what you mean?

[meager frost]

No support at all

And I can’t pay for my subscription

I tried three cards

[polar spade]

I know you know how to work a persona.

[meager frost]

Stripe keeps rejecting my card every time even though I have funds

@steady kelp can you please help me? At this point I suppose there are problems with my account

[vocal cosmos]

why i dont have this option ? smh i paid for yearly and all i get is problems and no answers

[polar spade]

You've said this previously. Just to help others know your situation. Here's the link #📚┃suno-school message

[meager frost]

I would like to pay but stripe doesn’t let me.
I would’ve understood if it only happened with one card under my name, but I tried three different cards, all under different names, and they all got blocked

Now I can try to pay again, but it won’t let me again

[polar spade]

And you said Stripe asked that you contact Suno to create a new invoice. Let's keep the convo updated with all details, that will help.

[meager frost]

Yeah, but that was before;

Now it looks like, since they didn’t let me pay the previous subscription, it expired and I’m able to subscribe again, but the thing is, it still won’t let me. Every card gets declined, even ones under different names with enough funds.

[polar spade]

It may be coming from the same IP. Too many attempts , especially with different cards may look like fraud or stolen cards. I dont know but, I'd be aware that may create further issues.

[meager frost]

I also tried Apple Pay, Link, Google pay, no luck.

I’d rule out the IP address as the issue, I’ve tried both from my PC on home Wi-Fi and from my phone using mobile data, same result
I guess I’d have to try with a different account to be sure the problem is with this one, but I don’t want to sign up with another account and then not be able to access the work I’ve done on my main one

I’ve been trying to pay for days just so I can keep working on my projects, but it’s not going through and no one seems to want to help. Kinda crazy, honestly, having a customer who actually wants to pay and not getting any support to do it

[polar spade]

The general point being, it's too convoluted and a few layers thick now that is no simple fix in a community chat channel. If Stripe "has your number" and it's declining several names on cards but related to one account, it doesn't look like anyone in a chat room can help faster.

You've done what's needed and email billing. And not in any damage to fees it seems, just an account in limbo, that's the good news.

[polar spade]

Mike has even request today anyone with issues tp prioritize their efforts towards sending emails to [e-mail] as well as he feels they are now faster response than he could be.

#📚┃suno-school message

[meager frost]

Yeah, but honestly it’s not normal that:
1. There’s zero support. I emailed [e-mail] days ago and haven’t heard back at all and I sent other emails yesterday and today too.
2. There’s no real help here on the server either, since they basically discourage reaching out to the team, and probably they won’t reply anyway.
3. The cards I tried aren’t even linked to my account; they’ve never been used before. My main one got declined, sure, but the others should’ve worked.

At this point I’m assuming the issue is with my account, and I just really want someone to help me out. I’m a customer who wants to pay to use a service I’ve been using for over a year and I’ve always paid without problems

[meager frost]

I really don’t think so😂

[polar spade]

All fair points.

[vestal folio]

Is there any more or less reliable way to get a short extension (less than 30 seconds) for a song ending?
I even tried it with "[End]" in Lyrics and Styles and many other things, but in the last days I had no luck.

[graceful condor]

any mods on? I bought the pro version for a specific feature that is disabled so I'm unhappy because I didn't know that before buying. If I can find a work around I would be completely satisfied with my purchase and would love to continue my subscription.

[viscid quartz]

Hey, I don't know if this would work but can anyone help with accidental payments?

[meager frost]

I can confirm the issue is with my account and with my card, since my brother was able to sign up just fine using his card but not mine, but when I tried using the same card my brother used to pay his premium subscription, it still got blocked from my account.
So my account and my credit card are blocked by Suno or Stripe, but i paid Claude with Stripe some days ago, so it should be Suno.
Honestly, I have no idea why. This is crazy

[half dragon]

Possible but not on Suno; it can be done using 3rd party DAW.
On Suno, you can use your voice (or very close to it) on a new song.

[half dragon]

Email [e-mail]

[half dragon]

Which feature was disabled?

[echo crypt]

Hi .I do not intend to monetize the songs Basic plan. I only want to use them in non-monetized YouTube Shorts. Is this usage allowed under Suno's non-commercial rules?"

[half dragon]

Yeah I believe as long as it wasn't used to monetize.

[polar spade]

https://help.suno.com/en/articles/2425345

Personally, you may want to chat with an AI and get ideas about what a non-monetizing platform means.

[jade mist]

Does some of you know when the tested model is coming? Asking cause last time some of you got access to v4 prior to public beta

[polar spade]

It's very likely, as most apps go, that anyone asked to test are required not to say anything. That only makes sense as there could be additional changes if too many problems.

Haven't you ever joined a beta tester group? I just got asked to be beta tester for a VR game thats been out for about three or four years.

META has some "new" games on Quest 3 too that are in beta form. One is actually pre-alpha, but they are charging a membership to try it out. 😊

[echo crypt]

Hi Dasvon
If possible, explain more. I want to put the song I made with Suno on my YouTube channel, but I don't intend to make money from the song.

[polar spade]

Nothing more I can explain. I don't know what a non-monetizing platform is.

[round trail]

Hello there people!

I wanna put my song on spotify and ofc i have a payment plan. But i wanna make sure Suno gets some love when i do that. Where is best to put Suno in the credits? Producer?

[rustic ridge]

any chance youll allow extended mixes? for extra points? 6min???? ❤️

with intros and outros for actual DJs ?

yesss that would be dope. DJ Mixdown mode that adds 30sec-1min extended intro/outro's for extra tokens as a click on off feature

that would be GROUND BREAKING for V5

or v4.5

feel free to send me 10k tokens for the idea 😛 ❤️

[polar spade]

You should post up in the suggestion channel. They're always on the lookout for fresh out of the box ideas, I'm sure. https://discord.com/channels/1069381916492562582/1154587937611190354

[neon galleon]

I am unable to download the video version of my song.

mp4 version download button taking me to a blank page

and that's all.. can anyone fix the bug

[neon galleon]

problem solved , after I repeated public to private

[heavy glacier]

The new create layout is not good.

The title section is missing, where you can enter the title before the song is created.

This is very helpful and facilitates the work flow, especially if you have many songs created. Now it is totally cumbersome and eats up a lot of time. This is a bad improvement,....

Now it's totally unpleasant because I have to make extra clicks and have to click on each song several times afterwards. To then enter a title.

I would like to have the title section again before creating the song.

Or have I overlooked something where you can insert the title as easily as before the new create layout.

[polar spade]

Title bar is at the top. Works same as before. Click the "stylus" and type what you wish.

[flat rain]

Hey ya~How can I get the voice lisence from suno?

[gentle torrent]

Hello Everyone
I'm seeking work as a full stack developer.
If you have any work and planning new, kindly let me know.
Here is my portfolio.

https://tadashiamano.vercel.app

Thank you

[half dragon]

This is not really the place for this.

[heavy glacier]

thanks mate,... i simply didnt see it,... lol

[full rock]

Anyone else having problems creating a song? I enter the fields hit create and it spins never doing anything. I'm on web on phone layout. Doesn't seem like a new layout.

Edit: After a few hours it worked again. Who knows.

[honest dew]

https://huggingface.co/suno/bark/tree/main

im not sure but maybe that might be it

not sure though

[upper snow]

why all songs kinda sound the same, i put pop rock and it doesnt sound like it at all

[sudden spear]

Why are songs now running hot at -1dB to -3dB? Suno used to limit everything to around -6dB. I take my songs into a DAW to edit, and use eMastered to master them. Since they are already hot, this is an issue. It's also making some songs have distortion. I went back through my songs and it seems to have got worse over the last month or two.

[upper snow]

same here, and i dont know what to do

[neon galleon]

I made it private and then again changed it to public. the issue got solved . don't know if it will happen again.

[upper snow]

but why all the songs sound the same, i made a dark pop rock song and it doesnt sound dark at all

[neon galleon]

I hope they will do something with that! one more issue is there, if i need to modify some lyrics after hearing the song and want to keep the same music , the option is not there or not clear.. there should be an option to modify only lyrics keeping the same tune of the song.

[hot ibex]

Have you received any response from support?

[viral pond]

tried this now, using cover... still ignored 😭

but it made an awesome cover a song i made from another ai music service... wow

I'll just add them post 😉

[dull mango]

The sound quality has dropped alot it's sounds flat and thin what up with that 🤔

[meager frost]

Looks like both my account and credit card are being blocked by Suno. Still waiting for an answer from the support

[thorny plover]

my account is still "blocked"? (cant sign in , since 04/03/2025) ... with a pro plan (discord login) ... and my credit cards never worked (visa and mastercard) i had to use the G-pay option over my phone

i am still waiting too but i try to be patient ...

i cant even cancel my payment because i cant log in ... hmm ☹️

i am here since the /chirp time and i dont know what to do RN

[formal ember]

I can't login with a pro plan, discord login, error:
"You do not have permission to access this page. Please contact support if you believe this is an error."
Why?

[smoky ore]

Extending a song is still a pain in the ***....
I mean it's like creating a new song and it costs the same amount of credits but the quality is insanely bad and at least in German you don't even understand a word anymore...like your singer had a stroke....

Will they ever fix it?

[meager frost]

Nothing works for me, not even Google Pay, Apple Pay, or Link. I can log in, but I can’t subscribe, because both my account and my card are blocked.
If I try to use my card on a new account, Stripe blocks it anyway. And if I try other cards on my main account, they also get declined, even though they all have enough funds

[meager frost]

No answers from the support since 04/03?

[lilac sundial]

• 1000

And add some extend but before the beginning , like Udio

[daring lava]

Hey @meager frost @thorny plover

Thanks for reaching out about this! Let’s get it figured out 🙂

Can you please confirm whether or not you have reached out via support. If so, would you please provide the date you did? Thanks, just need to make sure you’ve begun those steps!

[thorny plover]

Same day it was about 03.04.2025 - 20:31 GMT(UTC)+2 i reached out to the support mail, i am in contact with @wet minnow since — 05.04.25, 00:10 GMT +2 ... he has some more informations, but i send more screenshots to the support email // i hope you can work with this

i cant still log in till now

[meager frost]

Hey, thanks a lot for getting back to me!
Just to confirm, I reached out to the support team at [e-mail] on April 5th and explained everything.

Basically, here’s what happened:

When my usual monthly Pro subscription was up for renewal, I was a day late making the payment. I tried to pay through Stripe, but it rejected my card even though there were enough funds available. After that, I tried a few other cards, but they all got declined too. Eventually, the invoice got blocked and Stripe told me I had to contact Suno to get a new invoice, since the original one couldn’t be paid anymore.

Yesterday, I tried subscribing again, since the previous plan had been canceled and Stripe let me attempt the payment once more. But, no matter what card I use on my account, even cards I’ve never used before, or ones not even in my name, they all get blocked. What’s strange is that these same cards work perfectly fine on other accounts, but when I try my card on those accounts, it still gets blocked

So yeah, it really seems like both my account and my card are currently blocked somehow.

But what’s even weirder is that just a few days ago I successfully paid for Claude using Stripe with the same card, so it really doesn’t seem like the issue is with Stripe itself

[neon galleon]

can u plz elaborate, couldn't get that

[daring lava]

Thank you for the context! Let’s give it a little more time. It can take about 3-7 days for support to reach back. If you haven’t heard anything by the 12th let me know and we’ll attempt to expedite it 👍

[thorny plover]

and i wrote mike too but i dont want to stress him out ^^ ... i think he gets 2000 DMs every day :)

[daring lava]

When did you initially send off your support ticket?

[thorny plover]

Like I said, I reached out on the 3rd of April, so it was before the weekend. I have time and I don’t want to pressure anyone from the team to respond quickly. :)

[daring lava]

Thanks for being cool about it! And for your patience. Team definitely wants to stay on top of things and make sure everyone is taken care of asap. If you haven't heard anything back by the 10th let one of us Mods know and we'll try our best to expedite it

[proper citrus]

I cannot log in on any of my machines since last Thursday, I am using Discord for auth. It does not work on Windows 10/11/Linux/Android with Browsers Chrome/Firefox/Brave, I tested all possible combinations. I tested with installed Discord Client and Discord in a Browser Tab. I tested without clearing the cache and cookies and with clearing them, also ALL COMBINATIONS. Nothing let's me log in. I luckily have one last Browser where I am still logged in, but I'm sure if I log out I cannot log in there also. The error message is "You do not have permission ...".

[daring lava]

Thanks for reaching out about this, and for your patience. Have you started a support ticket?

[proper citrus]

Yes I mailed the ticket on late Thurdsay so around your early Thursday in the US. The error message is "You do not have permission to access this page. Please contact support if you believe this is an error.".

[daring lava]

Okay great! Glad to hear that got started. Let’s give it another day to see if you get a response. If by chance you don’t hear back by then please let me know. Thanks again for your patience!

[lilac sundial]

im just agree with your request

[neon galleon]

ok

[hollow jacinth]

Hello!

I'm facing an issue for some weeks already and I see no way to solve it. I've tried to reach the official support but I have no answer as well.

I can't get the "Get Whole Song" of any of my songs (it keeps loading forever and never finishes); also, I can't see the replacements I did in the editor as it shows a loading forever and an uncountable number below in the playing area.

I've tried the official support, but I get no answer. Does anyone know how to solve these cases?

[frozen kiln]

I hate to say this, because I love Suno, but I listened to the sample for the new model, and now the guitars sound plastic, like someones playing them on a old midi keyboard and gave it the nu-metal obvious keyboard driven sound. I hope the Devs develop a better model than that.

[daring lava]

Hey begarcia8 👋

Thanks for reaching out! Would you mind walking me through the process you are following to "Get whole song"? Also, what plan do you currently have?

[daring lava]

Thanks for the feedback! Truly appreciated 🙂 When you get a chance (if you'd like to), please feel free to share this in the #1308499132356362383 channel. The team looks at that frequently to better gauge members concerns and possible next steps of improvement!

[ebon sand]

Aaah someone speaks my language, exactly my thought

I don't know what it sounded like before this 'improvement', maybe it's better but it doesn't sound authentic

[bronze moth]

whys it so hard to reach support. everything i generate says "Fake app" 😭

[hollow jacinth]

Sure thing, David.

Case 1

1. I have an upload audio
2. I develop a song with the extend feature on it
3. I try to get the Whole Song
4. It's not possible due to this eternal loading process that never finishes.

Case 2 (not 100% but usually on the ones I like 🫠)

1. I extend a song from an upload audio
2. I have a replacement
3. I click on get a whole song
4. Eternal loading that never finishes

Case 3

1. I have a song extended from an uploaded audio
2. I remaster it from 3.5 to 4
3. I click on get a whole song
4. Eternal loading never finishing

---

Also, I'd like to call attention to the attached image issue what is also concerning me, as with some songs I can't even try, listen nor apply the replace action.

---

My plan is Premier

---

The issues I described above have been affecting me since February this year.

[daring lava]

Thank you for this! And for flagging 🙂 Will begin testing on my end shortly to see if there is a different response. Will update you on what I find out! Noticed you mentioned that you had previously reached out to support about this. May I ask, how long ago did you do that?

[hollow jacinth]

Thank you for the support, David. I'm here waiting for your return.

Sure, it was two days ago.
I got an automated answer only.
I also added a new reply with a screenshot attached to it, so it could help the investigation. But as I didn't get neither an automated nor a human response, I decided to come here and check it out.

[vivid wasp]

Anybody know a good way to get a "match lighting" sfx? And a real slow groovy r&b intro sound that kicks up slightly afterwards in the 1st verse?

[graceful condor]

Subject: Suggestion to Improve Stems and Track Generation
Dear Suno Team,
I’m a user from Ukraine who loves your platform but struggles with some limitations, especially when working with Ukrainian lyrics. The new Stems feature is a step forward, but the quality of separation is still poor, and editing vocals (like fixing accents) often ruins the music. Also, generating two tracks at once feels wasteful since one is often unusable due to glitches or bad quality.
I’d like to suggest generating vocals and instrumentals as separate layers from the start. This would:
Allow users to edit vocals (e.g., fix Ukrainian accents) without affecting the music.

Make the second track useful (e.g., an alternative vocal style or melody) instead of throwing it away.

Improve stem quality since they’d be created independently, not extracted from a finished track.

This could make Suno much more flexible and enjoyable, especially for non-English users. I’d love to hear your thoughts or if something like this is planned!
Thanks for your amazing work.

[regal hearth]

hi suno team, i'm interested in suno api for my enterprise bussiness, are you guy provide api for 3rd ?

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[visual fox]

Does anybody know of a reliable/consistent way to add an interlude/break for a vocal read-out? I'm trying to add, effectively, a radio broadcast vocal track instead of the sung lyrics in to a track. I was successful once, but subsequent attempts result in the lyrics not being read by Suno or just ignored entirely to repeat previous verses.

i've tried multiple forms of something akin to the following input to insert it in to the song.

[Interlude: Radio Broadcast]
-Instr: Hard-panned channel flips, low synth hum, glitch noise, pad swell*
-FX: Static bursts, channel Flips
-Vocals:*Radio Host(Spoken Words, Excited,)
-Lyrics:
(Lyrics of spoken words here )

Along with updating the style of the inserted segment to match the broadcast info.

I've dumped over 1k credits trying to get this song sounding right but keep getting hung up on certain prompts that just won't generate properly.

The first segment at the intro sounds decent enough that i'm happy with. However, trying to add a subsequent radio broadcast readout later in the track as an interlude is completely ignored.

https://suno.com/song/3a279055-399a-4bb0-8cf1-d7dfba5b29ec?sh=z8EFvllUSe8zxum1

Any suggestions would be greatly appreciated. I'd hate to have to scrap this song and start over.

[kindred cape]

@icy kindle Hello,
I wrote to your support team last Saturday because I can no longer log into my paid Suno account via Discord. I also received an automatic confirmation of my email. However, I haven’t heard anything since.

As of today, I’m also unable to log in to the website using my phone number — I now receive the message “Resource forbidden.”

My username on the Suno website is the same as here on Discord.

I would really appreciate your support, as this situation is becoming quite frustrating.

[daring lava]

Okay great! Thank you for the context! Return time from support can vary between 3-7 business days. Let's give it some more time and if you haven't heard back by then please let me know! Thank you for your patience 🙂

[daring lava]

Great suggestions! If youd like to, please feel free to share in #💡┃suggestions-web! The team actively reviews that to better undertsand member interests and possible next steps!

[daring lava]

Hey there!

In bracketed form try [Radio Broadcast Spoken Word] prior to the words you would like spoken aloud. Can't say it's surefire shot but it will help specify what your intending to do and could possibly make it easier to produce. Also, introducing a segment that reappears later can be much more easily achieve if identified as a specific part and then reintroduced later as that specific part. Still room to grow though, that's for sure!

[fleet fox]

I kindly ask you to restore the account with my songs. Thank you

[daring lava]

Hi Tschaikeego👋

Thanks for reaching out! Glad to hear you've already reached out to support! Super important to get the ball rolling with that. It can take between 3-7 business days for support to reach back. If by chance you haven't heard anything by then, please reach back out here to one of us Mods and we can try to expedite it!

[daring lava]

Hi Geny9044 👋

Thanks for reaching out! You would need to reach out to support for such things. Here's a link to an article that will explain the steps on how to do so: https://help.suno.com/en/articles/2551617

[visual fox]

I'll give this a shot.

[daring lava]

Awesome, hope it pans out!

[kindred cape]

Thanks for the update! I really appreciate the info.
I’ll wait until the end of the week — and if I haven’t heard back by then, I’ll definitely reach out again here.

Thanks again for your support!

[daring lava]

Very welcome! Happy to help!

[fleet fox]

Thank you. But there is no solution to the answer
from ((
[e-mail]

[daring lava]

Sorry to hear that! If you have received an official response where retrieving isn't a possibility, I'm afraid there is nothing that can be done at this time currently

[fleet fox]

Thank you

[neon cape]

hello, who do i speak to about being overchaged?

[quick wedge]

You would have to email billing support about that [e-mail]

[neon cape]

i did, its been a week now

[quick wedge]

They usually take a while to reply at least 48 hours during business work week just have to wait it out until it’s your turn

[neon cape]

its been 7 day.....can they fill me in?

[quick wedge]

When it’s your turn they can it’s pretty much a waiting game after seeing their auto message email. If it’s important you can contact MikeB the community manager. We’re just community driven.

[neon cape]

thank you for your help and replies

[quick wedge]

You’re welcome 😊 Have a wonderful day too

[daring lava]

Hi @neon cape 👋

Thanks for reaching out! Let's give it a little more time. Typically it takes between 3-7 business days. If you haven't heard back by Friday let one of us Mods know and we'll help to expedite it! Thank you for your patience

@quick wedge Thank you for being helpful!

[neon cape]

i'll hold you to that then

[daring lava]

For sure, want to make sure this gets taken care of!

[quick wedge]

You’re welcome 🤟

[polar spade]

Thought I'd have a small discussion of that other users think from my situation. (Remaining text deleted due to no discussion - everyone's suddenly went to lunch 🤫)

[umbral steppe]

What are the best prompts to use under style for continuing a style of music and the same vocals/voice? thanks!

[polar spade]

Well, for the most part, given any options, the same prompts would yield the closest results. But it's a generative AI. This means it, for lack of better terms, chooses a best probable results to give an output, but at the same time, likely tries to vary things with each click of Create.

So thats where personas come in. Personas hold the style and vibe, as well as some of the melody lines by using an output you like as a permanent seed for future songs.

You find a song you like. Make a persona. Start a new song and use that persona to impart the vocals, feel and vibe onto a new song.

[umbral steppe]

Personas are on PC or website, not IOS. Correct?

And is there a workaround for uploads to go beyond the allotted time I believe it’s 120 seconds

[polar spade]

I never know all tools available to Pro level users within the iOS app. It might not be available, that's true. Anyone else might answer that.

Yea, is on paid level subscriptions on websites, whether on desktop or on phone.

[teal delta]

Creating a Persona is available on my Android app

[umbral steppe]

Ahh nice

It won’t allow me to save audio uploads as a persona on the website

[polar spade]

In what way? A hack? I couldn't address that.

But as for workaround. Once you choose your 120 worth of an upload, you can then extend from there to have as long of songs new generated song as you wish, with some possible degrading if it gets too long.

It seems you want to enhance and remaster a song you already have (in the outside world) and upload it for that purpose.

Just to help, Suno does not allow using a persona on an uploaded song. Further, you can NOT create a persona at anytime in the chain of songs if the original contains vocals.

[polar spade]

Yes. No it won't. Correct.

[umbral steppe]

I keep getting this message when adding lyrics to an upload and extending the song…

[teal delta]

Is this the correct thread to request assistance for Proof of Rights documentation? @daring lava @polar spade

[polar spade]

That seems to be a recent error showing up often this week.

You can Google search the error and Google AI can also give a good explaination. Basically it's saying it's having trouble authenticating the requested parameters from the servers API through the app. It could be a number of reasons.

Try your browser instead.

Report the error to the bugs channel so that they know how many are getting this. If it persists, send an email to [e-mail] to get help that way as well.

[umbral steppe]

Ok awesome thank you! I’ll try the bugs channel if it keeps happening. It’s iOS and website for me

[teal delta]

Thank you

[daring lava]

Hey DiosaSensei 👋

Thanks for reaching out! All I know is what is shared via this channel, #1294423389515284552. Lots of good info there!

[teal delta]

Thanks

[daring lava]

Happy to help!

[foggy phoenix]

do we have more examples of the new suno model?

im not trolling or anything im really curious to the mp3 you guys put out in #🚀┃updates

if you have more examples

[daring lava]

I can definitely ask for sure!

[austere dragon]

Is there a limit to Personas? I'm getting an error trying to create one.

no

[foggy phoenix]

nice becuase rn some on a server would like to hear it in other styles

[visual fox]

This combined with adding a buffer segment between the previous sung verse did the trick

[daring lava]

Yay!!

[graceful condor]

Any login issues anyone?

This damn app sucks can't login must be a scam

Plus i emailed suno and had to make a account so ridiculous

[coral surge]

Hi, uhm...i just subscribed to the monthly PRO billing, the problem? I subscribed the wrong account, there is any way to swich account withouth let me pay twice?

[half dragon]

Contact [e-mail], hopefully they could help you with that; most likely can't but who knows.

[coral surge]

thx

[graceful condor]

Who's the old guy

[opaque orbit]

That’d be Woodhouse

[remote sapphire]

Pls dev do something against the Audio quality getting worse after 1:05

[tawdry umbra]

are there any way you can change your email to your SUNO account?

[glossy scaffold]

Hi, could anyone help me with a little thing? There's this song I'm working on that has a great bridge, but I had to ditch it because the editing just wouldn't add a verse in between. Is there any way I can crop that section and paste it manually for the app to fill in the gaps?

[half dragon]

So you want to bring that bridge from this song to another song? - Not possible.
Or just want to remove it? or replace it with something else? - Edit Tool can do this.

[glossy scaffold]

The first version (Suno v2) of the song had this structure:
Verse - Verse - Chorus - Instrumental, it's like 2.05

Then the second version:
Verse - Verse - Chorus - Incomplete Verse - Instrumental

Third version:
I used the extend option for:
V - V - C - V - V - C - C
I wrote [Instrumental section] after the 4th verse to see if it got the hint, but it did not. It glossed over that section, completely erasing it.

Basically I wanna insert a part of the second version into the third version

[half dragon]

That functionality isn't available on Suno.
Maybe Edit Tool would be enhanced in the future, but not currently.

[glossy scaffold]

Can you think of any workarounds?

[half dragon]

Unfortunately, there's no work around on Suno for this.
If the versions have same beat ...you might be able to take part from one and stitch on the other offline in a DAW, assuming you have the knowledge.

[glossy scaffold]

I can do that, but obviously would be a lot better with the little details Suno can add. I appreciate the help!

[half dragon]

Yeah, that feature has been requested or suggested quite a few times... hopefully Suno would add it to the Edit Tool in the near future.

[glossy scaffold]

I imagine it is quite a demanding feature to add haha

The other feature I would adore is for us to be able to communicate with the AI with more clarity, like asking it with words to change a part or something

[half dragon]

You can do that in Edit tool currently, replacing a section of a song; or remove any section; changing certain words or entire sections...

[glossy scaffold]

I mean more like Alexa or Siri would be, you know?

"Suno, please change x to y"

[half dragon]

Yeah... but I think you can do in some extend in the edit tool...
Select a section, then ~~say ~~type in "change from Female to Male" for example...
or select the section to change some words on how it was pronounced...etc...

[glossy scaffold]

Oh, silly me

I guess I've a lot to learn hahaha

Where exactly do I write those instructions?

[half dragon]

In the Style box within the Edit tool.

or lyric in the case of changing words

[glossy scaffold]

So if I write "add more space between x and y", it should work?

[half dragon]

I'm not sure... it might not work like that

[cursive jetty]

Not an issue anyway just remaster track - it embeds the persona inside and you can then create new persona from that 👌🏻

[glossy scaffold]

let's say I want the song to have a tiny bit more space between chorus and verse. How do I indicate that?

[half dragon]

You're looking for adding more music break into the song.. not replacing, or removing.
I don't think it's possible yet.

[glossy scaffold]

Alright, I'll keep working on it and see what happens!

[glossy scaffold]

What should I write if I want a verse to resemble the dynamic of the previous verse rather than louder?

[stone fulcrum]

Hi.
Does anyone having issues when paying for subscription fee?

[nimble stratus]

Suno has abandoned the old style for extension at least for my iPad and you can either hit create and then extend or hit edit and go to an extend but either way, I can’t figure out how to extend the song anymore, even though previously it was rather simple, but now nothing I do Helps and when I try walking my way through it and making mistakes and learning, nothing happens? How do you extend the song say that is four minutes long, but left off the last two lines of the lyric

[half dragon]

Are you using browser on the iPad? what do you mean the old way of Extend?
It's the same way as a year ago, still under Create > Extend which remains unchanged from the UI.
Only new thing is Edit tool also has extend functionality.

[near ice]

Any outrage now? All my songs keep loading

[gloomy flare]

something seems down. no song generations atm

its eating my credits....

[near ice]

Yes that's what i noticed too, it delete all new song but take credit

[gloomy flare]

just had 1 song work.

[sour kayak]

My songs get nearly to the end and cut off. Super frustrating. Anybody else experiencing this issue?

[slow edge]

Had that quite a few times, song gets to 3:18 or 3:27, there is a line or two to sing, and it suddenly cuts off midway and have to do a number of extends to get the ending sounding right or have to then crop a 2-minute extended (if suitable place), for the want of 10-15 seconds or less, and it would have completed song, but finished more than 30 seconds shorter than 4 minutes.

[sour kayak]

Yes, that is exactly what is happening to me, 3:18 or 3:27. I am going to back off and maybe they will fix it by the time I return. Getting away might not be a bad thing. Three days and I am addicted. 😬 Thank you.

[hollow hare]

When using a cover or persona, a portion of the time is reserved (used to reanalyze the source as the AI does not retain the parameters used).

The length of the source can affect the time reserved. E.g. Persona from Song A may always have a max of 3:24 while persona from Song B would consistently give 3:10. Generally, the longer the source Song, the slightly more time is reserved.

You can always Extend the song. Their max time is half the base gen time (so 2 min for 3.5 & 4.0) as the other half is used to study the input (with more variables being covered compared to persona and covers)

Because the AI has to reanalyze, varying the Continue From time can vary the output given. Even a few seconds can make a big difference.

Remember that the maximum time spent analyzing is the amount reserved. So if you continue from 3:13, that means that the AI will analyze the source aong from 1:13 to 3:13. Anything before or after this time range will not be studied

Link from #1294418290348921007
https://help.suno.com/en/articles/2409601

[sour kayak]

Thanks!

[echo prawn]

Why does the generated song miss the lyrics? It misses the bridge in the middle

[quartz prairie]

Why does the AI keep making female voices when I specifically tell it to do Male.
This is not a one-off issue, has happened 2 times before, now it happens for the 3rd time. No matter how many gennerations I do.

It's really annoying as it's coting so many credits.

[echo prawn]

I'm the opposite of you. I always wanted a female voice, but it gave me a male voice.

Burn my credit😅

[quartz prairie]

o.o The AI really must be having an issue, again just annoying cause what can we do but, as you said, burn our credits.
I guess the good news is we are helping them build the AI better for future users.

[echo prawn]

I'm worse off than you. The song it generated missed the entire lyrics of Bridge.

[quartz prairie]

Had issues like that the 1st and 2nd time it happened to me. Unsure if that is happening now due to me not wanting to hear the songs through cause they sound nothing like the styles provided.

[echo prawn]

I have also encountered this problem. I usually delete it without even listening to it, because what I want is a symphony, but it generates pop songs for me.

😅

[sinful juniper]

Anyone's extends going crazy terrible right now? Sounds super glitchy every time. Like the audio is over layering.

[half temple]

look for the trash can icon

[warped wyvern]

I am burning credits trying to finish a collaboration with a female voice to a male friends first half. And nothing I do will get it to allow me to have a female vocalist, not changing genre, starting point, or putting in prompts.

[dim glacier]

Extends are working fine for me.
Maybe try extending from an earlier point in the song?

You can recover if from the trash.

[warped wyvern]

And you can not use a personna with an extend, it makes it a new song ( which is completely unhelpful

[dim glacier]

Try labeling the [verse] / [chorus] headers to [female]

[warped wyvern]

I have inserted it into the lyrics as prompt headers per verse, I have it in the genre box, I have excluded male vocalist

I even changed the genre in case it just has no female voices to offer in that genre

and I have tried a different place

[fair finch]

Okay, that makes sense, except that by using a persona, the song duration varies from 1:30 smth to more than 3 minutes and the original song was already cut short. Now extending a song usually gives me bad quality so a persona would have been nice.
Tried both many times and either the quality was awful or the song got cut short.
Another thing that seems to be happening is that the song quality starts out pretty good the it gets saturated to a degree you can’t even listen to it anymore (at least I can’t, hurts my ears). Example, a metal song, crisp drums for half of the song then more and more mush until you don’t even hear them anymore…
Yesterday was full of bugs for some reason, maybe it ll get better. I think I wasted over 300 credits on mush 🫠

Yea, then it doesn’t let me create a persona either… Even if it mostly used an AI generated voice…

A bit sad, that’s one I d love to have saved and wasn’t able to recreate so far 😅

Tbf, it’s a Beta

[warped wyvern]

yeah nothing I can do on this song will get it to create a female vocalist for the second half of the song for my friends song in our collaboration. I have female in the genre box, female vocals called out as prompts for every verse and chorus. It just refuses... sometimes it half starts... starting mid lyric ( which is weird) and then switching to a male vocalist.. even though male vocalists are excluded...

[fair finch]

Yea, same here, switching from male to female usually works depending on the lyrics but mostly from one verse / part of a verse to another. No promt helped me with this so far 🤷‍♂️

[regal hearth]

Are you guys wanna provide api for 3rd

[ebon sand]

Have you used replacing sections for this? You can create as many different voices as you want there

[azure crane]

I’m using the Cover feature to recreate songs as close to the original as possible. What I’m trying to do is exclude certain instruments—mainly drums and keys—so I can get a cleaner version of the solo instrument (like sax or guitar).

I know stem separation after the fact is an option, but it’s never perfect. Ideally, I’d like the solo instrument as isolated as possible, kind of like an acapella.

Has anyone figured out how to prompt or guide Suno to leave out specific instruments in a cover? This is for instrumental tracks….

[little oxide]

I have the same issue. Stupidly signed in with home account at work and home account at work, but if I could merge it that would solve my problem since I've had no response to change email (yet). But how do I merge them?

[proper citrus]

Unfortunately I still cannot log in, and I have not heard back from support 😐

[cursive jetty]

only way ive found is to use the 'replace section' functionality its not 100% but you can resolve the issues you have with stems (as its not really stems just a lofi vocal rip) additionally you can make persona from track and then rework track using the old persona 👍🏻

[brisk basin]

Even I'm unable to log in my account

[quaint olive]

i used the invite code with one of my friends, and they did the requirements to get the extra 250 credits, why is it not showing up on my screen?
unless its fake

[proper citrus]

Cannot log since 1 week, support does not reply, mods do not reply. I luckily had one browser where i was still logged in so i could cancel my subscription. But it would be nice to be able to use up remaining credits.

[azure crane]

Ok, will try… 👍

[brisk basin]

Hope they fix it soon

[slow edge]

I noticed that sometimes with personas that it's hit and miss if you get a generation that has it.

[proper citrus]

Do you have the same problem? Do you use Discord for authentication?

[brisk basin]

Yes

[proper citrus]

Then welcome to the club. Does it say "You do not have permission ..." on the login page?

[brisk basin]

It's redirecting me to my discord app

[proper citrus]

That is normal. Then you click allow and when it returns you get that message.

If i were Suno these problems were my #1 thing to repair. But instead they rolled out some UI update🤷‍♂️

Whatever you are number 6 or 7 of people I know who cannot log in anymore.

[polar spade]

I can no longer find the FAQ giving reference to merging accounts. But it was only a reference that we should contact them if needing to do so, so that policy may have changed. Another member recently mentioned it was questionable now. So maybe theres a revised policy. So it's down to contacting Suno to see if thats a viable option now. 🤔

[vestal condor]

Why is Suno turning all my songs into duets today? 😅 I just wanted a solo vocal!

[little oxide]

Thanks. Their own manual for changing email doesnt seem to work either so guess I'll have to wait and see.

[vestal condor]

@polar spade can you help me? Suno keeps changing my songs to duets these days—even though I wanted a solo 😅 Is there a command that will make sure it stays a solo performance?

[echo prawn]

Alien voices appear in the song

🥲

[polar spade]

Not that I know of. No one command prompt will control designating the fundamental frequency (pitch) of sounds to sound more male-ish or female-ish. I don't think any one has succeeded in getting Suno to distinguish a bass sax from a tenor sax either -- same thing.

It's always seems to be the combination of styles (and the exclusion of styles prominent in having duets) , metatags and song lyrics (with some arrangements of spacing, including using extensions or Replace to allow for changes) to influence a changed pitch in vocal sounds to sound more male-ish or female-ish.

I still, on occassions, will have a "male" voice morph into a "female" voice in mid-phrase. Especially if using a "duet" persona.

[echo prawn]

Why is Section in complete chaos now?
@polar spade

[polar spade]

A good example would be if we style for "honkytonk" we may get an upright slightly out of tuned piano. And for opera or symphony we may get a grand piano sound.

So you could exclude Broadway, Musicals, Opera, campfire, ensemble, Accompaniment, Disney-esque, and keep going down the list, to nudge Suno to stay away from varying the vocal frequencies on each verse.

[fair finch]

Well, now I also got 4 songs instead of 2 after entering a prompt 😅 guess I should give it a rest…

[polar spade]

Sunocorn 🦄!

[hardy lodge]

It's it possible now to take a song that you've made in the past (where the vocals got tinny and bad the longer you extended) and remaster it basically so that it sounds better.

[fair finch]

You can but for me it didn’t really improve it 😅

I can recommend RipX… But it’s not perfect either and the worse the input, the less you can save

[turbid summit]

Help pls, I take it Suno won't let me use lyrics from popular bands?

Like linkin park

[echo prawn]

Help pls

[vocal cipher]

Tell me what that was all about. I made new songs at night, I get up in the morning and they're just gone! There's nothing at all that I generated during the night. Not just the ones I made, not the ones I deleted. There's just ZERO! I looked in the deleted files, in the library. There's nothing.

[frosty pawn]

There is something wrong with the purchase. It won't let me purchased credits and it keep saying "unable to charge your saved payment".

[vocal cipher]

Is there any way to get it back? What kind of “wow” answer is that?

Ahahahahahahahahahahahahaha)))))) Is this some kind of joke? Am I definitely in the support section?
What payments? What banks, what money? What are you talking about?

[polar spade]

Sorry, I'll change it to just an emoticon, mate. Done.

I was wow-ing that it's unusual and not encountered before. Sorry to hear of that issue. These are files you've played as well last night, right, so..... what more to say.

[polar spade]

First thing I do is to NOT attempt to pay with the same payment or any other until I contact my bank to make sure it's not a problem on their end. Just eliminate if it's a bank/credit company issue.

Otherwise, repeated attempts can often lock a payment or an account.

[polar spade]

Thanks for pointing out that I replied to the wrong comment. 🙏.

[echo prawn]

@polar spade I need help

I don't know why, the song sections I generated recently are very messy

[polar spade]

You might have to find someone who is more knowledgeable than me. The only way I would know would be to try to repeat the issue from testing. So, we would try something simple to get a clean sound and make adjustments until we can find a problem where it starts to get messy.

Otherwise, we can ask around to see if anyone else is having issues as well. I have NOT heard a specific issue with each verse constsntly sounding off or "messy".

[hardy thunder]

Actually, this is not a support section, we are just normal Suno users discussing about technical details regarding Suno and also trying to help other Suno users. The official Suno support is via email to [e-mail]. So take a deep breath, be polite and you might get help meanwhile waiting for to get a reply to your email towards support.

[polar spade]

".....any way to get them back...."
As always, we have to hear of others having the same issue, which there have been no comments yet to that specific encounter. I can only suggest, if you have more than one account, to double check the other account and see if maybe you created songs under that one, and inadvertently logged in again, but to this account today?

[hardy lodge]

I guess I'll just need to redo it.. Which is a shame cause I legit really like it. Isnt there a away to upload an audio sample or something so that I can have it the same song and generate it in v3.5 or v4? I'm not too versed in musical AI and I've missed updates

[polar spade]

My last response wasn't specific to your question, so I didn't make sense. I deleted it.

I'm going to test something I've done before and see what their results are since it's been a couple of months -- and report back later.

[vocal cipher]

100000% NO! Because I was even selecting the created workpace the right one for me!

[hardy lodge]

alright np ty, late reply i had to go take care of a new puppy

[cursive jetty]

use a persona - that sorts it out (had 100 duets creep in so far)

[polar spade]

Aren't you on a free account?

[haughty shell]

Hello i send to suno for refund because persona is not working 😭

The mail, but i didndt receive Answer

[glass rivet]

Hi! Can some one help me? How to make music with more numbers of sounds in one music? I buy some days ago premium and i need more sounds in music

[cold shale]

Is there anyway to upload an audio which is longer than 1:47

Cus me and my friends made a song on soundtrap we need lyrics for it so I told them I

I'll use SUNO

But it wont let me upload the audio cus its longer then a min

[polar spade]

Paid subscriptions will allow uploads of 120 seconds (2 minutes)

[distant carbon]

best of doing it is to simply add the audio up to a minute, & add the lyrics( whether you do them or you ask Suno etc) & it will do the lyrics. Then simply use either Suno or Audacity to strip the vocals out (audacity has an AI stem module you can download for free) & then overlay them over your original music

[dim tartan]

[HELP] Hey everyone, can someone recommend the best distributor for songs generated with Suno? I’m looking for a platform that won’t give me trouble over AI-generated content, like rejecting uploads or sending warning emails.

[daring lava]

Hey Foobar 👋

Thanks for reaching out, and again for your patience with this! When you get a chance could you sens a DM with a brief message about what is going on and the email associated with your account to @steady kelp? Let me know if you have any questions!

[proper citrus]

Hey there! I think Mike B has ignored my previous message to him. But I'm not sure it was him. I'll try again.

[daring lava]

Oh I doubt it was purposeful by any means, Mike juggles a lot! So you've already reached out to him about this?

[proper citrus]

I'm not entirely sure it was him. I'll jsut send him a message, let's see what happens.

[daring lava]

Okay great, thanks for sending that over!

[proper citrus]

I just sent him a lengthy message, but I can see I already sent a message on April 4th with no answer.

[daring lava]

Okay thanks for the heads up! Let's hold tight and give him some time to respond. Feel free to keep me in the loop too! Looking to get this resolved!

[viral pond]

Finally got my artistic name 🙂

[pearl oyster]

@Ali @AP @georg @Gim @ian @pat @saintjammy @tom @z @flint haven. I'm sorry to contact you in this way, first of all, but i don't have too much time. The voice of Portuguese of Portugal needs to be better represented. We are an important country in the world, we have done a lot, and we are seeing strange things happening online and offline. I'm asking for an improvement in the native Portuguese voice adjusting grammar and tone (i know you have a lot of work, but as a local native citizen, i wanna keep Portuguese culture alive and its very difficult to generate things in Portuguese from Portugal with our grammar and tone i understand this is hard.). Thank you for your time and attention spent on this message, and sorry for the way of contact and sorry for my errors in English if they exist. Thank you all.

[cursive jetty]

distrokid - have been good with my AI personas (and collecting the revenues) 🙌🏻

[daring lava]

Thank you for the feedback on this! If you'd like to, please feel free to share in the #💡┃suggestions-web channel to avoid it getting lost in traffic here. The team actively looks through that channel to better understand member interest, ways to improve and possible next steps!

On another note, moving forward, please refrain from pinging the team. Thanks 🙂

[pearl oyster]

@daring lava thank you for the suggestion i will do it 🙂 !

[daring lava]

Awesome! Thanks for the feedback!

[pearl oyster]

I hope I have tagged them well because I'm a disaster on Discord i'.ts a lot of information dispersed everywhere, and I have difficulties only with this software a real struggle. I laugh with this kind of struggles but they are real only here strange 🙂

[viral pond]

I have been thinking about something strange....

in suno you can exclude styles, which will ignore these (Maybe), is there a way to negate the styles in order to make them positive to be included in addition to the allready styles included ? like negative + negative equals positive ?

[mystic abyss]

There's no form of Suno API available, correct?

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[mystic abyss]

😔 good bot

[viral pond]

not as of now

but would sure be interresting if it becomes available

atleast some basic ones

I did start to code some python code to grab stuff from public playlists inorder to play randomly, but when someone pointed out that suno might find it suspicious I stopped, and since they never replied to my request i left that project

[paper orbit]

How do I join 2 parts of the song that I cut inside Suno? Does anyone know?

[proper citrus]

"get whole song"

[half dragon]

When you say you cut inside Suno... did you mean using Crop tool? if so, not possible to join them.
If you meant 2 parts from extending then yes, as @proper citrus said... Create > Get Whole Song.

[verbal mortar]

I was almost out but I didn't cancel my sub in time so i'm here for another month. WHY do all guitars sound like keyboards pretending to be guitars? this has been going on for like 2 weeks.

[half dragon]

I think you're asking a wrong group of people... but my guess is that depends on genres and the data the model was trained on?
If you want more details or explanation, maybe inquiry with ... Idk... maybe [e-mail]??

[verbal mortar]

and shimmer and hollow audio is prevalent on all tracks @half dragon this is the technical discussion channel yea? seems like a techincal issue to me.

Songs I did a month ago, I went to remaster just to see if I can maybe get a bit more fidelity and fix the hollow audio at the end...and well...all the guitars that used to sound great, sound like keyboards now.

[half dragon]

Fair point... let's hope someone else could chime in with model knowledge but at the end of the day... it is what it is... my guitar sounds great in some songs but that maybe just me 🙂

[verbal mortar]

i had great. OMG the guitar on some songs had an amazing crunch sound and was super clean and now its ...it all sounds like keyboards pretending to be guitar or its got that hollow audio that just makes it sound tinny and thin.

I've generated about...ohhhh i'd say 30 songs in the last few hours. all bad. all keyboard guitar and its no matter what I change it to (it needs to fit the genre i'm making obviously)

[ebon sand]

a before and after would probably be insightful

[polar spade]

#🪲┃bugs-web message. @stable talon

Moving this comment to here from bugs.

Are you aware of the Align Lyrics menu under Edit with the Edit screen? Maybe thats all you need? Check to see if it helps to align the text/lyrics by clicking play and following along while in the Align section, then click the Sync to Align button when done.

[verbal mortar]

1st version - https://suno.com/song/dadce661-11c2-4853-8609-f21cad24b28b?sh=IqBN73subWihP7fX
Version from today - https://suno.com/song/d9eae7da-2ac8-483c-b190-d61c3977c982?sh=ZIb0jz0rt2DbKGxH (so much keyboard guitar)

this I think is a solid example

[ebon sand]

Both sound pretty bad, the 1st one has a bass that is way to overtuned but yes on the 2nd one the guitar sounds even worse but the bass is a bit better

You might want to join in here
https://discord.com/channels/1069381916492562582/1359526744620798122

one day they might fix the sound of the model

[lofty solstice]

Hello, Do you know why I'm getting this error message: "Couldn't generate that. Lyrics contained producer tag: spontaneous"? When i want create a music with Suno.

[verbal mortar]

yeah but version 1 can be cleaned up in DAW. Version 2 cannot, the guitars are ruined

[polar spade]

It has been my guess that some common phrases are being trained on to use when filtering lyrics with the auto-moderator. A security point to help reduce actual artists' phrases which may be considered "iconic" enough to be trademarked, from being used in our content. Or phrases or even single words that are so commonly used they can likely be flagged as having appeared in other songs. The latter is a stretch, but still plausible.

[marble sphinx]

hello please i’m here to complain about the suno ai app in ios not working it won’t load my library songs and i can’t create no song neither i can connect with face id the app is completely frozen even after i uninstalled it and installed it back too many times

[polar spade]

It's happened before that by simply rearranging a line or two, maybe a space here and there, it might pass through the filter and just be an overzealous censoring of nothing in particular.

[lofty solstice]

okay but I put philosophy lessons in it

[marble sphinx]

ps : i’m talking about the iphone/ios version

[lofty solstice]

ok thanks

[polar spade]

Any pre-printed documents, poetry, nursery rhymes, limericks, etc. It's all possible to be flagged. The exact error such as a "producer tag" is less relevant.

[polar spade]

Sorry to hear of the issue. It hasn't come across me of such an error, so I'm just not familiar enough to know. Start with an email out to [e-mail]

But it's does sound as a bit buggy (than just a user error) as well that you might want to post this again in the bugs-ios channel. https://discord.com/channels/1069381916492562582/1258072243963957288

[marble sphinx]

thank you for the fast reply and yes i see that there’s too many people facing that issue in the bugs of ios not just me i hope the amazing staff of suno will fix that soon

[lofty solstice]

but suno can't to know a text because my teacher creat a text.

I managed to solve the problem. Thanks for the help.

[polar spade]

You win, mate. Fair point. I feel ya. Maybe someone can shed more light on a solution. For now, it's not considered a technical issue, but just an issue with an overzealous auto-censor. Thats Sunos call. The workaround for most of us is to be zen and work around it. 🧘

[polar spade]

Problem averted. Good job. 🏆

[mental sparrow]

Bro what, my friend was using the Simple tab so Suno could generate its own lyrics, and for some weird reason Suno cancelled them and said that lyrics maybe contain copyright material?????

[half dragon]

So you're saying in Simple mode, Suno auto generated the lyric then it complains that the lyric containt copyright material??

[haughty drift]

https://suno.com/song/615eb216-823e-4c59-8fd6-1d4735005f2b?sh=yoGbjzGAKL7hGpNp

espero que les guste

[mental sparrow]

Yes, I was just in time to take a screenshot

Wanna see?

[half dragon]

Sure... but it sounds like a bug... maybe worth to report it in #🪲┃bugs-web if you haven't.

[mental sparrow]

I can share the screenshot there

[half dragon]

Yes!

[half dragon]

You'll get more audiences if you shared on #🐣┃suno-showcase

[mental sparrow]

I shared 👍🏼

[haughty drift]

ha ok gracias

[smoky ore]

How can I save a track that is overloaded with shimmer?

[half dragon]

Nah, almost impossible to fix that track... but... what if you Cover it?

[smoky ore]

it's some parts of the extension and it cost a lot already 😄

[vocal cosmos]

whats this about ?

[smoky ore]

trying soooo hard with bandlad and every now and then i can totally fix a track but this one is killing me

[half dragon]

Yeah it's unfortunate but once it's in a really bad state.. very difficult to deal with.

[smoky ore]

frustrating...

[half dragon]

It's saying that in the lyric, there might be something that against the guidelines...

[polar spade]

AIs like Gemini are funny to watch them self censor for what seems innocuous. I'll ask something like "what's the weather today" and it will spit out the weather report or whatever reasonable answer to my question, then the screen goes blank then pops up, "I dont know enough to respond to this inquiry" or some odd notion as that.

Deepseek does it all the time, but that's because it's censored anyway.

[atomic topaz]

dear developers, please tell me - why the hell 200+ songs in a row strictly according to the text and even with the accent marks on the syllables, does the AI just skip or distort the words? Do you have some kind of algorithm specifically designed for people to just burn through glasses? wake up! not only are you taking away those glasses that are not used, which we buy a month after purchase, but also intentionally cutting the quality of work? I would understand if there are several in a row - BUT NOT 200+ tracks!!!

[brittle jungle]

OMG, can Suno update the software WITHOUT breaking critical functions?!?!

Song extensions come out tinny and and unusable. Profiles no longer save ACROSS THE BOARD.

I sent support a message 3 days ago.... No response other than automated.

[atomic topaz]

Yes, it's already clear what it's about.

Well, as you can see, it's definitely not a coincidence.

[polar spade]

Oh. Sorry. It wasn't clear to me. I had to read through it all couple of times. But I'm the idiot. No worries. I'll remove my help. Thanks.

[brittle jungle]

Does ANYONE know what's going on? Have they acknowledge these issues?

[atomic topaz]

everything is fine - no need to worry, it's a mistake of the translator. I don't speak English, so I use a translator, it just didn't work that way.

They realize how! but it's convenient for them! It's money for them.

[oak cobalt]

I misspelled one word in my song and the song was epic but the mistake stands out like a sore thumb, is it possible to correct it or is it time to trash it?

[jovial dune]

You can edit the song's details.

[half dragon]

You can replace it in Edit Tool.

[oak cobalt]

Ohh

[atomic topaz]

you can fix it - do a cover of it and fix the text.

[jovial dune]

I followed a friend's invite to sign up, and I've already made more than 10 songs. The invite says that both they and I should get 250 credits after that. When does that occur?

I made 10 songs with the 100 credits I got initially just for signing up. But then the pool was empty. I went ahead and signed up for Pro, and I got my 2500 monthly credits for that, but no bonus for the invite.

[half dragon]

Email [e-mail]

[jovial dune]

Done. Guess we'll see what they say.

[oak cobalt]

Thanks!

I'll post the version I like best in Rock section shortly

[atomic topaz]

Does anyone want to listen to good Russian rock? I can share my lyrics and tracks with you, maybe it would be a good idea for someone and you could adapt them into other languages.

[bleak plume]

Can I undo a crop?

I thought I was cutting

[half dragon]

When cropping, your orginal track is still intact... if you dont like the cropped version, don't use it.. and go back to your original track.

[bleak plume]

Thx King, is there a cut tool yet?

[half dragon]

Cut tool? Suno has Crop tool under Edit, is that the same?

[bleak plume]

Ok so I highlight everything I want to keep then insted of cutting out the last bit I don't want? correct?

sry language barrier 🙂

[half dragon]

yeah... the selection is what you keep after cropping.

[bleak plume]

Crop is for me what I saw

ok great thx again

[half dragon]

No worries.

[jovial dune]

Is anyone else having trouble working with personas? I'm trying to create one and it keeps just erroring out.

[bleak plume]

I think you have to create a song that you like and that singer save as persona

[jovial dune]

That's what I'm doing.

I have a song already made, and I'm trying to create the persona from that song.

Do personas not work for instrumentals?

[bleak plume]

no since it is a singer

[little belfry]

Hi I’m sure this is common but my app has stopped working saying profile can’t be loaded. Been like over a week. No reply from support, can anyone help?? Thanks

[bleak plume]

persona is not instrumental

[jovial dune]

Hmm. They should make sure that the UI accurately reflects that, then. Getting "An error occurred" rather than "You can only make personas from non-instrumental songs" isn't a great user experience.

[bleak plume]

leave it in the tip box 😉

[half dragon]

Post it in #💡┃suggestions-web

[bleak plume]

It is all WIP since the start to make it better

you are really great King 😉

Maybe you could answer Why remastering song usually (90%) gets less quality/body than the original?

[jovial dune]

Done, thanks.

[bleak plume]

GJ K

[half dragon]

I honestly don't know the reason but it's known that Mastering is messing with the quality, worst or better... sometimes it's subtle... sometimes it's noticeable

[jovial dune]

Actually, I think I'm going to repost it in #🪲┃bugs-web - bad errors are bugs, in my experience. (I'm a software engineer.)

[bleak plume]

Oki thx, good to know

Any idea on how to swap lyrics with no quality loss then?

I have a song I really like but the lyrics aren't great so I am trying to find a way to change small phrases without changing the original flow

Replace is a tool but it always seem the change to music as well

[half dragon]

ah . do that in Edit > Replace Section tool

[bleak plume]

Song details doesn't follow new text directives

[half dragon]

that could happen.

[bleak plume]

Sry tried that and trying another way to glitch it better 🙂

[half dragon]

try to replace smaller sections

[bleak plume]

Well it's all about luck init

I'll just try different ways and if I find a smooth way I'll post it

[bleak plume]

OK, will do thx again King

You're the best

[dawn laurel]

Almost all extend's have extraneous noise in the second half

is it possible to roll back to the previous version? it was better

[half dragon]

Rollback as in going back to the previous part without the extension? if so, you always can... it stays intact.

[bleak plume]

It's quite funny that making a cover on a song results in a better quality than remastering but cover mode always effs up the original version in most of the rest if your aim is to keep the sound ofc since it is a cover. But it is funny why the quality can be a lot better :9

We'll just have to draw that "slot" until we hit a jack pot until AI really gets us through won't we

Thanks for a great tool though

I am loving it so far 🙂

[jovial dune]

I'm guessing they mean roll back the server change that resulted in more noise.

[wide thorn]

When I describe how the song should go, I instead just get the lyrics singing how the song should go. Like for example, when I say the background music should be inspired by dinosaurs, she starts just singing about dinosaurs... Is there no way to actually describe the music?

[jovial dune]

🎵
This song should have background music
Inspired by the dinosaurs
Make it grand and epic
And don't include these instructions as lyrics.
🎵

[wide thorn]

including the icons?

[jovial dune]

(I'm imagining it literally singing that.)

[wide thorn]

oh haha

[jovial dune]

No, I'm making a joke. That just sounds like it would be a really funny outcome.

[wide thorn]

I tried another AI song generator ( I don'tk now if i'm allowed to mention it) and there it just really made dinosaur sounds in the background. I'm new at trying out Suno today but I don't know how to get it to work.

[jovial dune]

So far, the only control I've been able to get over it has either been writing lyrics (with some clues as to verse/chorus), and/or using style tags. Otherwise, it kinda has a mind of its own.

[final mirage]

Hey, a question: when I try to replace a section in a song i get "queued", then nothing is replaced and i get a credit refund. While it does work with other songs, there's an answer to this bug?

[polar spade]

@wide thorn One other AI song app has a separate prompting for sound effects which it then incorporates (mixes) into the original prompts. Maybe that what your referring to.

Otherwise, it hasn't been simple to immediately get sound effects from Suno to occur any more than maybe 20% of the time.

As for prompting... whatever you can put before ".... song about..." seems to be helpful.

"Write dinosaur-sound-inspired background music with laughing foxes and 12 piece symphony SONG ABOUT a queen and king riding through the forest. "

So boom... it gets the prompts right. And sings only about a king and queen. No sound effects of dinosaurs or foxes or laughing... It doesn't know how to make the sounds of most things without lots of maneuving, and then maybe nothing.

[wide thorn]

@polar spade can I listen to that song somewhere that you've screenshotted?

[polar spade]

Just a typical Suno-like song. With no sound effects. I'm saying, it doesn't work through the simple prompts, for 100% of sounds even if you prompted correctly.

[charred anchor]

did you manage to fix it? i logged out today and i cant log back in, support is not answering

[fluid oyster]

I have a serious problem. I paid for a subscription of 8 euros, but the bank charged me 85 euros. How is this possible?

[wide thorn]

export tarrifs are going up quickly

[charred anchor]

you bought the yearly sub, otherwise its 10$/month

[fluid oyster]

I didn't even notice that, damn it.

[half dragon]

Yeah I don't like that. It doesn't look good.

This is the way.

[thorny briar]

Let's say each verse has a part a and part b so to speak...but at the end of the song you just want one more part b (excluding part a). What would you put in brackets to get that? How about [Verse 1a] [Verse 1b] [Chorus] [Verse 2a] [Verse 2b] [Chorus] [Verse 3b] [Chorus]

[nimble stratus]

Hi Suno Team,

I really appreciate all the innovation you’re bringing to the platform, but I wanted to share some honest feedback about the recent changes to the song extension process.

The old “extend” function was incredibly intuitive and effective. With the new system, it’s become much harder to continue a song smoothly. The segmented “project” structure seems like it was designed to give users more control, but in practice it feels disjointed, especially for those of us who just want to carry the momentum of a song forward.

Transitions between segments often don’t match in tone, instrumentation, or vocal style, and the new interface for extending songs isn’t very intuitive. It’s unclear how to get consistent results without a lot of trial and error, which takes away from the magic that made Suno so powerful.

I understand the goal may be to integrate better editing tools, but I really hope you consider bringing back a simple, seamless way to extend songs—something that lets creativity flow without so much friction.

Thanks for listening, and for continuing to build this amazing tool!

[quartz prairie]

Anyone found a way to fix the AI singing Male as Female no matter what you do in the style?
Getting tired of this issue.

[half dragon]

Maybe this should go into #1308499132356362383 rather?

[keen iris]

HI y'all. Anyone else having trouble with their "custom" mode? First time happening since I started using it in November. It doesn't work, and I can only use "simple". If anyone has solutions or ideas, would be much appreciated. 🙂

[half dragon]

I only use custom mode... what error did you get? what happened? are you on app or browser? a bit more details might help

[keen iris]

I'm on my browser. As soon as I click to "custom" it prevents me from creating anything.

[half dragon]

Interesting. Like it wouldn't let you type in your lyric? and all?

Does it show any error?

[keen iris]

Ok, something has changed. Looks like I can "create" but I have to write lyrics. The thing here is that I make most of my work with uploaded audio. I've never had to type in anything in the lyric box, and most often I want instrumentals.

[half dragon]

Ah... you don't have to type anything in lyrics if you just want instrumental... just tick that Instrumental switch on.

[keen iris]

Ok, there is where it gets weird. It will only let me do that in "simple" mode, and it keeps putting in styles with the "dice" symbol that I don't want. -- If I click the instrumental tab in "custom", I still can't click the create button. --- I'm uploading audio with no vocals.

[half dragon]

Okay. Have Instrumental switch ON.
Then type in the Style box the style of your instrumental that you like to create... as soon as you typed in the style.. the CREATE button will be enabled.

[keen iris]

They must have changed the operating stuff again, because I used to be able to just create a cover without typing in any style. It would literally be "no style" -- But now it looks like if I type that in, it works. -- I feel like they're making it less user friendly. ---- Anyway, think I got a handle on it now. Thanks for all the help!

[half dragon]

Voice your opinion on #🚧┃suggestions-layout

[eager slate]

I have a duet in my song and its supposed to be male only

How do I change it

@wet minnow

[hollow hare]

Regen it with:

• Persona (Best method)
• or Repeat male descriptors 3x for more weight (e.g. male,man,boy) [exclude females if you have a sub]

[proven nimbus]

is crop function not working?

[wet minnow]

does it give a error?

[polar spade]

I've always just put one text space [spacebar] in the styles box to energize the Create button. Works fine that way.

[bold galleon]

Hi guys, I see this website https://sunoapi.org/. Is this an official API for Suno?

Has anyone tried it?
because it rank number one on my Google search when I search "Suno API"

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[wet minnow]

Its not just inofficial and against the tos but also can get your account flagged and made unusable when using these fake apis.

[small bridge]

hey quick question is there anyway to make the front instrumental purposefully longer and kinda softer and then the beat building up. Alot of times I get a single sorta beat that goes through consistently through the whole song, and I want to have some interesting switch ups and changes. But I dunno how to accomplish this where the song starts slow and builds up into a great pop song, but has sorta a soft intro.

[low pond]

man, this new Song Editor is completely unusable.

[wet minnow]

i would start a generation with the desired overall sound ... and then extend it at the time you want the change to happen. a extension gives you control over how the track continues.

[wet minnow]

on mobile?

[low pond]

Browser

[wet minnow]

mobile browser?

[low pond]

Windows, PC

[wet minnow]

there it should work. i know of display issues on mobile browser.

[low pond]

not display, it just is incapable of doing the simplest thing.

[wet minnow]

like?

i use it to crop and fade. that works great

[low pond]

I select 20 seconds to replace.
it generates the same verse 10 times, even with keep same length.
Or if set to instremental, it gives english sounding vocals, but not actual words

[wet minnow]

Thats less of a editor problem and more of a suno quirk. Replace is a bit tricky to use. And i am actually also not that great at it. But other users have great tips to make it cooperate better.

[low pond]

Before the change i made most of my songs with the editor, now i can't even use it to change a single thing.

Thats less of a editor problem and more of a suno quirk.
Well, I was talking about the editor on Suno 🙂

[wet minnow]

if you want tips i would ask in the general room. they are happy to discuss promting over there. sometimes... if they are in the mood 😂 at this time of day, there is a bit more going on over there

[low pond]

for example, The song generated verse 1 two times, once in intro part, and once in actual verse 1 part
So i select the intro part to regenerate without lyrics, and select 'Instrumental'
this is what it returns (English sounding vocals, but not actual words/sentence)
https://suno.com/song/708fbb5b-8fc5-46f7-bba1-8ff8d7aceccf

[stable panther]

im having issues too, ive been working on this song for a while and now when I try and generate anything, like a replace section, it will que and then load for a while then just dissapears. anyone know how to fix it?

[wet minnow]

have you tried to reload the page? sometimes the parts dont show up, but are still in the library.

[low pond]

that is different than my issue. Do you have some adblocker or other 'blocking/filtering' plugin enabled?

[bold galleon]

alright then, good thing i checked it here first. there are a lot of website that seems to name theirself a suno api

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[stable panther]

no even in the library it will be there grayed out, then just disappear

[low pond]

Make sure suno site is allowed javascript in your browser settings, and disable adblocking plugins

[wet minnow]

they are smart... they sell you the api... take your money... and if it breaks your account go : ... had several users here of fake apps and apis that were treated like that by the scammers.

[low pond]

Most annoying thing with this, that i experienced when working support for a website, is that people then complain to the real website, demand refunds, leave bad reviews etc

Like we can't even refund anything because they didn't send any money to us, but to the scammers

[wet minnow]

and the crazy thing is... the fakes are often more expensive then suno itself. People just dont realize that they are getting scammed. Because the output is suno quality great, and if its great why should you ask questions. Until it breaks of course.

[stable panther]

i just tried both and its still occurring

[wet minnow]

does it do that from every source clip, or just on one specific one?

[stable panther]

its just this one

[wet minnow]

Aha! Hopefully Solvable... Make a 100% crop of the clip... the new one should be repaired.

[stable panther]

hopefully. unfortunately happened again even with the new crop

[proven nimbus]

Yes, it was saying "Error loading clip

Result not found" but it seems to be working now.

[wet minnow]

i had that today too while cropping. it worked the second time. i wish i had taken a screenshot

[small bridge]

How would I do this? so that the extension has the tempo change and everything

I tried things like [tempo change]
[intensity changes]
[lead up] [Beat drop] [intense build up] [slow long intro just msuic]

[wet minnow]

you can change the styles of the generation and give some hints with [metatags] . you could also make a double extend. extend one time, and then extend this extension early on to get it to make even more advanced style changes.

[small bridge]

ooo a double extend can i still grab whole song with a double extend?

[wet minnow]

sure. if you extend the first time, dont get the whole song after that and just extend the extension again, that makes suno not see the first part. its a small cheat i use with more intense style changes. in the end get the whole song on the last part like usual.

[small bridge]

oh gotcha so you don't hit whole song until you hit extend a second time

[hard beacon]

Good morning europe 🙂 What happend to the "Remaster" function?? is it buggy? 10 remasterings and all sounds like they were remastered to the v1 sound.. flat, mono, low quality over all.. 😦

[cosmic sage]

Hi! Is it possible to get access to Suno API for commercial use?

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[heady thicket]

New replace section is not working well. Old one was better.

[dark vortex]

Hey everyone! I created really cool tracks with Suno — the beat is perfect and I don’t want to change it at all. But some words in the vocals are a bit unclear or mispronounced. Does anyone know how I can fix just the pronunciation without changing the rest of the song? A step-by-step guide would be super helpful! Thanks!

[charred anchor]

discord login still isnt working, i have active subscription i cant cancel and i cant access the product, support is not answering

[proper citrus]

Still nothing 🤷‍♂️ And still cannot log in. The same for all the others I know that have the exakt same problem. Shouldn't people not able to log in be a higher priority than the recent UI changes?

[placid tendon]

Why can't I create a song called "Kingdoms of Despair"?
If i change the title it works 😅

[formal ember]

No, it still doesn't work.

[sly coyote]

This is more than 10 days and I'm not giving no response all my music getting a message saying (( This is a fake app )) Can someone help please? Ty
https://suno.com/song/45d20c5d-8dda-4229-a854-9a6bc05ef3a8?sh=bFlCPNPSHYKTPFYR

[polar spade]

Though song titles aren't copyrighted, I'd suspect any similarity to a title found on YouTube (as well as an Echos of The Past game sub- title) might get censored? 💁

[charred anchor]

did you write to support? what are we even supposed to do wtf

[hardy lodge]

if i add 120bpm to styles wouldthat work?

[polar spade]

#📚┃suno-school message

Scroll up and bit for some insightful chat about fake aps.

SUNO has a short form you can fill out to get in the queue for some help as well.

https://sunomusic.typeform.com/to/zGsJSzsf

[vestal condor]

Hello..., can anyone help me? is there any update for suno? because the audio now seems very noisy

[modest galleon]

Anyone else got an app problem since the last update? I can’t access my songs or account? I can’t even make songs because they say something about invalid format or something? I’ve not changed anything 😩

[vestal condor]

@polar spade can you help with the solution?

[proper citrus]

Cannot log in since 10 days. Support not responding. I have a group of like 7 others that have the same problem.

[modest galleon]

It’s annoying. I was trying to name songs and I’m worried if I uninstall and reinstall the app I’ll lose all my songs.

[proper citrus]

Not sure what the problem are, but it seems as of recently a lot of people simply cannot log in, my personal suspicion is that it's related to Clownflare 🤡

[summer thunder]

Same here

[proper citrus]

I contacted support last Thursday so 8 days ago. I heared that they either don't reply at all or it takes 2 - 3 weeks.

[hollow hare]

Generally speaking, Suno cannot help you with issues with third party logins unless it is something Suno messed up implementing it on their end.

If you can log into your Discord account on their site, or other services with the Discord SSO, but not Suno, it would mean there is an issue with Suno's end or something related (e.g. Cloudflare verification failed, you were banned, etc.)

It is extremely unusual not to get a response after 3 weeks at the latest (typically, when they have a massive backlog, it takes up to 14 business days).

The reasons I can think of the non-reply are:

1. They did not receive your email. If you got their confirmation email on submission, this is not the case
2. Support may have missed your ticket or have not gotten to it yet
3. You violated the TOS (e.g. API use, bot-like behavior detected) and the support team simply ghosted you

If you know you did not break rule 3, you can ask @steady kelp , the Community Manager, to look into your status since it has been so long. He may not be able to help you with your specific problem but he should be able to tell you their status.

In a single DM, let him know:

• what issue you are having (and related details)
• the Suno handle & email for the account
• the email you sent the message to support from

He should get back to you in a few days as he is a busy person and your DM is placed in a queue (hence why I mentioned to place all that info in your only DM to him).

If you only say hi/hello and wait for him to reply before addressing your issue, he will ignore your DM as it will be treated as a bot message. Bring everything up first!

After that, simply wait a few days for a response. Typically, if he does not reply to you in that time frame (a few days), it means he did not have time to look at your message yet (i.e. do not expect him to check during weekend or off business hours) or your account shows you have violated Suno TOS.

.
You would not believe the amount of people thet admit to me that they were using unofficial API or other similar scripts after I asked a few more pointed questions.

Sorry for the wall of text but hopefully that helps you

[flint haven]

Beware: there is NO official Suno API

🚨 Suno does not have a public API. Any claims otherwise are unauthorized.

[proper citrus]

Yes, no of the 3 points applies, I sent him a PM 2 days ago, so maybe it's just it takes time. If support is so overworked they might try to hire more people tho, weeks (!!!) is definitely too much.

[charred anchor]

its this, multiple people here on discord and twitter already complained about it, it would be nice if you could forward this to the team as its some issue with suno incorrectly using the sso or idk, i can login with other accounts but not discord, i have active subscription i cannot use, support is not responding and i really dont want to chargeback as this service is awesome when it works

[proper citrus]

That's exactly the issue I and around 7 others have. Welcome number #8! Since when do you have the problem? I think it happened after the last UI update, I cannot log in since Thursday the 3rd.

[charred anchor]

i had to relog and found out, so yesterday, tried different browser as i was logged there as well and the account worked well, no issues generating or anything so its not banned, when i logged out to test if its a browser issue i cant login anywhere

[proper citrus]

Yeah I had one browser where I was still logged in so I used that to cancel the sub, luckily I ~~am ~~ was on monthly payment. Not being able to log in is like the super-mega worst case scenario for a web page and company, and word of mouth spreads fast. I am really astonished that is not priority #1 for them, but instead we got more UI updates (a friend showed me since I cannot get in anymore). I would glady subscribe again once I am sure that a) the problem is solved and b) support reacts within 24h as is the usual business practice. There is a complete German discord where at least 5 people cannot log in, you can imagine the bad rep this causes. I think there are already some songs about it 🙂

[hollow hare]

I had just verified that I was able to sign up and sign in to Suno via Discord SSO on Opera and Firefox with no issues on my end.

To ensure it is not an issue on your end have you verified that logging in fails when:

1. Using another browser (extensions or browser setting may interfere)
2. Are you using VPN? Try choosing another region/server

I have seen that issue appear once before and the person admitted to me later that they were using a script (so Suno likely disabled their access)

[proper citrus]

No script, I tested on Windows 10/11/Different Linux installations/Android with Brave/Chrome/Edge/Firefox first without reset then with cookies and site data deleted in all these combinations. No VPN as far as I can see, maybe my company laptop has some company VPN, but the endpoint would surely be in the same region where I live. I also used developer tools to check objects and data going in and out, and there are two instances where cloudflare sends a 401. So my assumption is that Cloudflare is part of the problem, but there is so much JavaScript no one will understand what is really going on I think. But since this problem persists and the number of people with that problem grows I guess the situation will not just go away. Additionally, that costs real money since you can bet that I am not the only one who put his sub on ice. On the mentioned Discord at least two have a yearly sub and you can bet they are dead pissed because all their credits are running out and they cannot use any of them.

[hollow hare]

I see. Well, the only point of contact I have is with Mike B. I will send him a link to this discussion about it and the issue you are having.

Not sure if he will give a response back regarding the cause of this specific issue because it is out of his purview (he will forward it to the appropriate department)

[proper citrus]

That's nice, thanks. I think the damage to Suno is only increasing each day that situation persists.

[charred anchor]

it doesnt even work on the android app, its not ip/hardware specific i think

[proper citrus]

Definitely a discord/clownflare problem. I also wonder how people that cannot log in are supposed to cancel their sub? That is a huge design hole. That might even violate contract law here in the EU.

[empty anvil]

Can you give a option for language selection so the the AI can know which language song its singing. I am from south India and its very difficult to get proper Kannada song ,It feels like some foreigners is singing song, Some tongue twisting word are flat singed by AI .

[charred anchor]

i just tried fresh firefox install and doesnt work, as for the sub i just blocked the vendor on revolut, no other choice really

i would love if they acknowledged it, i dont know if theyre even aware of the issue

[proper citrus]

Most probably unaware. I hope, else I seriously doubt their management for ignoring such a serious issue.

[urban tartan]

can anyone help me, i was making some music with Suno and suddenly i cant create with v4 anymore, just v3.5, it is any explanation?

[hollow hare]

I had successfully signed in to the Suno app with my Discord account (though I did not try with my VPN set to Europe). Took so long to respond because I had to download it again...

[charred anchor]

are you using discord as a main login? is the account "bloated" with data or just brand new acc? what country are you logging from, i can try my vpn

[hollow hare]

If you are on the free plan, you only have a limited number of trials for v4 (5 gens for free, another 5 gens using Suno's app). These do not refresh.
I believe you only have one free trial use for v4 Remaster as well

At the moment, the v4 model is a feature limited to paid subscribers (outside of the demo trials).

If you want to download the app, you can be redirect by going to
https://suno.com/iOS
https://suno.com/Android

[hollow hare]

I am using one of my alt Discord accounts that I use occasionally. I haven't used it with Suno before hence why I mentioned sign up earlier, though I do not know why it would be bloated with data (unless you mean the data Suno tracks?)

I am accessing my internet in Eastern USA

[charred anchor]

i mean if there are thousands of generated songs it could probably have something to do with that if it was some antibot measure, to add to the logins - i can also login through google accounts, those are not used though

[hollow hare]

The antibot measure I can see in effect, especially if you were genning in an inhumane amount of time (e.g. 24 hours a day via a script/bot). That would be against Suno TOS and would be a cause to disable access to your account.

When I mentioned before that I only seen that issue once, that person admitted to using a script that spammed likes on people music, which is what I suspected got his account terminated, though I never got a confirmation about that from anyone

[charred anchor]

i have never used scripts, i genned for a few days, around 3-4 hours a day, but it was clear its just me doing an album, i even bought more credits and as i said, i havent gotten booted off the account which usually happens when you get banned somewhere, i just cant relog

[hollow hare]

Ah I see. Wonder if Suno tweaked something in the background... but I had no issues so maybe something related to the geographical location? Or maybe something genned that cause the antibot measure to be triggered? 🤔

Well, I will pass along the message, but as I mentioned before, I will probably not be told the cause of the issue since someone not on Discord will be investigating the issue.

Regardless, be sure to contact MikeB with the info I had mentioned earlier #📚┃suno-school message if it has been more than a week of waiting (he will verify the submission date. Basically, if you lie, he often tells you to wait IIRC. A number of people often claim they submitted a week ago but he sees that the submission time was simply earlier in the day. There is no bumping in priority unless you legitimately waited for a while or if the issue relates to payment thst needs immediate resolution)

[cold shale]

without doing paid sub without that its only giveing me 30 sec but the song is 1:20 mins

So thats what

[neon cape]

still i've heard no reply david bro

[grand snow]

Overblown

[vivid wasp]

Do you guys think in some future version we might get a time function to prompt? Like [Instrumental Break 15s]

[daring lava]

Hey heavydon 👋

Thanks for reaching out and again, for your patience. When you get a chance please go ahead and send a DM to @steady kelp with a brief message about what is going on and the email associated with your account/support ticket. Looking forward to getting this resolved!

[spare flower]

I am having a similar problem except I do have a subscription and it goes as of it is trying to create on but just doesn't. I don't lose the amount of songs lost and apparently switching versions doesn't work either.

[hollow hare]

Have you tried to gen with simple mode's default suggestion to see if it was not an issue with your style or lyrics?

[spare flower]

It does let me with things that aren't my lyrics but I am using similar prompts for all my other songs

[hollow hare]

Hmm I wonder if there is a word or phrase being censored then but didn't give you the warning for it.

If possible, can you DM me the lyrics and style prompts you had an issue with so I can try on my side?

[spare flower]

Figured it out, it was the specific prompt. I had artists names to generalize off of.

Thank you. Such an easy fix that I just missed

[hollow hare]

No problem, you are not the only one who dealt with a similar issue before. I once tried genning like 11 times before I finally saw the popup about something similar

[obsidian tree]

Hey I need a help, I canceled my sub 2 days ago, and today I found out I have been charged for 98$

Any help how can I cancel sub and make sure it wont charge me again?

[lean rover]

The songs generated with the v4 model are only one or two minutes long and are incomplete, with the lyrics not fully sung. I've tried more than ten times, but the result is the same. However, when using the v3.5 model, complete songs can be generated.

[obsidian tree]

I clicked Cancel mutliple times, few days ago, even today, and it yet kept the sub

[hollow hare]

Ensure you do not use any of the credits and email [e-mail]

If you do not get a response by Wednesday, as they do not work weekends, let me know and I will direct you to the next step.

Note that the TOS states that, ideally, you cancel at least a week before renewal to ensure there was sufficient time in the system.
Typically the day before is fine and some people figured out that they did not actually cancel their subscription (see https://suno.com/account)

That charged amount looks like you had signed up for an annual plan

[obsidian tree]

That is not a problem, I just want to make sure it doesn't charge again

Ie. I want to switch to monthly plan

[hollow hare]

When clicking cancel, did an alert pop up saying Are You Sure? (I think one appears when you do that?)

If so, I highly recommend making a video recording of showing you pressing the cancel button then accept the alert, then refresh the page, and see if it still shows you have a sub. If you do get that video recording showing that issue, please DM me the clip and I will advise you to the next step

[obsidian tree]

Yeah I did, I tried switching now to monthly plan and I guess it worked?

Its a bit janky

[hollow hare]

Hmm, still, it shouldn't have not prevented you from cancelling.
Well, anyways, get in touch with [e-mail] and let them know you accidentally subbed to the year plan instead of monthly and they should refund you ~$88 and switch you to the monthly plan
Since you are planning to keep a sub (just wrong duration), don't be afraid to use your monthly credit

[late tundra]

hello, i seem to have an issue, i use fox browser and when i go to click into suno it just stays on the "verifying you are human" page and doesn't load into the suno site, i have had this issue before with some websites and i am wondering if there is some fix to it? i did try a different browser and it did work, but for me i just am used to firefox and would prefer using it

[hollow hare]

For the verifying portion, were you able to check the I Am Human verification?

[lean rover]

The songs generated with the v4 model are only one or two minutes long and are incomplete, with the lyrics not fully sung. I've tried more than ten times, but the result is the same. However, when using the v3.5 model, complete songs can be generated.

[late tundra]

no, that is the part that never manages to load for me to click on it, it just always shows the verification box loading but never appearing

[hollow hare]

Hmm sounds like something preventing the Javascript from its async. Have you ensured that there is no extensions interfering with contact to CloudFlare? (I recall having that issue when I was using NoScript and uMatrix).

You can double check if an extension is an issue by logging in using incognito mode as most add-ons will be disabled, excluding the select few you allowed.

[late tundra]

alright, i will try that and see how it goes because i do have some extensions active on firefox

[hollow hare]

Does the sound quality sound really bad, like it was made in v2? Did you ever had Suno logo appearing in your thumbnail or a message saying you are using a fake app?

[late tundra]

thank you very much @hollow hare i shut off some extensions and now it loads

[hollow hare]

Great to hear! You can tease out which extension is interfering later and adjust that accordingly to allow CloudFlare (since many site uses that to ensure there is no DDoS). It is likely a security extension that prevents browser functions from auto executing, like uMatrix, NoScript, and some scripts from TaperMonkey.

Also make sure that your add-ons will allow the cookie from CloudFlare to be saved. E.g. do not set your security setting disallowing all third parties or an extension preventing the cookies set from CloudFlare, at least not without makong an exception to CloudFlare.

[lean rover]

What kind of mark is it?

[hollow hare]

For the three parts I mentioned:

• V2 quality: It won't have any special label (i.e. still appears like it was made using v3.5) but it would sound like a v2 output (old/bad). (Reuse Prompt with what you made but use the v2 model to hear what that quality sounds like)
• Fake app message: Suno will change the lyrics saying you are not using the real Suno app and to go to suno.com
• Logo thumbnail: you will see "Suno" logo appear in the thumbnail. See the following two pictures for an example
  https://media.discordapp.net/attachments/1212453788560920576/1302849886693363772/image0.jpg?ex=67f9ea02&is=67f89882&hm=b4dc033a5ca131dea1d9aa6e5df29eb631a4b7f9641e6e0b5a6c785a020cc05f&
  https://media.discordapp.net/attachments/1102676217687195679/1323350177636941965/image0.jpg?ex=67fa01a5&is=67f8b025&hm=fc4ef4c01745a1d035406abec6c5d1cc93b5e42a8a2ae112c9b1a2a6417ffbdc&

[lean rover]

whereabouts

[hollow hare]

If you don't have it, you do not need to worry about it. Those three are different issue marks from different causes

I was looking for a yes/no for each of those question:

1. Does it sound like v2? (Yes/No)
2. Do you hear a fake app message? (Yes/No)
3. Do you see Suno's logo in your thumbnail (No)

[magic swift]

Somebody had issues with payments? My card is suddenly not working

[lean rover]

But I can't use v4 normally. The songs generated are all incomplete.

[hollow hare]

I see we have a language gap. I am sorry but I cannot help you since not all of the questions can be answered by you

[hollow hare]

I suspect if that the answers were Yes/No/No, that would mean you probably failed the captcha (see #📚┃suno-school message)

[charred anchor]

i fixed it g

[proper citrus]

How?

[charred anchor]

changing discord email works, no idea why

[proper citrus]

You mean you changed the email you sign in with Discord?!?!

[hollow hare]

Would that create a new account or are you able to sign in with your original Suno acc?

[charred anchor]

i was afraid it would create new account under the new email as the discord parses the email it uses but it doesnt seem to be the case

[proper citrus]

Ok. How did you get that idea?!?!

[charred anchor]

i changed my discord email, it logged me in suno and it still shows the old email lol

[charred anchor]

i like testing stuff out

[proper citrus]

Obviously 🙂 Hold on lemme try it out.

[lean rover]

What should I do?

[hollow hare]

Common causes:

1. Insufficient credits
2. Bank prevented payment (e.g. lots of people charged back so they blacklisted Suno)
3. Service no longer supports your credit card company (you probably can get around this by subscribing through Google/Apple Pay)

[hollow hare]

See the message I linked you to

[proper citrus]

Oh wow. It works!!!! 😄 😄 😄

Lolz

[neon grove]

I have a question. I made an ai song it’s so good but one word I put it as kesie but I meant to type kelsie how can I change it to sound like kelsie as the best and whole song was perfect but that one bit? Plz someone help me

[charred anchor]

https://tenor.com/view/hacker-hackerman-kung-fury-gif-7953536

[lean rover]

But there is no "Suno" logo in the music pictures I generated.

[charred anchor]

yo we got a fix

@hollow hare can you pin the fix for the discord login

[hollow hare]

There are three different questions.
They do not cause the same issue.
Because you did not got #3 does not mean you did not get #1 or #2

(Maybe ask someone in your first language #1154772025940922438 to translate what I mean for you?)

[hollow hare]

Unfortunately I do not have such a power in this channel, you will have to ping a mod for that

[half dragon]

if you like ... I can try to generate and see if I got more than 2 min? Let's see if it's the account issue or whatever... if so, share your song, PM if you don't want to put in public let me use exact your prompt and lyric

[formal ember]

How?

[charred anchor]

change discord email lol

[formal ember]

For what?

[charred anchor]

then you can login with the discord on suno

[hollow hare]

#📚┃suno-school message

[proper citrus]

You are my personal hero 😄 😄 😄 Thanks mate, very grateful!!! 🙂

[lean rover]

OK

[proper citrus]

Maybe that should be added to the knowledge base, if there is any. Seems a bug with Suno, that's for sure.

[formal ember]

It really works!!!
However, it is not possible to change the email back to the one that was (((

[proper citrus]

Someone found a solution, you have to change your Discord Email address. I tested it and it works.

[formal ember]

How did you come to this?))

[hollow hare]

If you use Gmail, or really for most emails, you can add a + after your email handle to make a unique identifier as most email server strips it out (Though some services may not allow it)

E.g.
Original email = [e-mail]
Discord = [e-mail]

The email given to Discord (test+discord) will actually be sent to test@gmail because Gmail strips out the + and any characters after it
(You can verify if your service does this by sending yourself an email like that)

[valid nova]

Hello. My account was charged autopay for a new year but when I went to get on my username had changed and my entire account and songs are gone. I’ve written email after email and no response. On top of that my new empty account that I paid for is not even pro. Don’t know who to speak with

[daring lava]

Yay!!! Thanks for sharing too! Noting that to pass forward to anyone else impacted by a similar case 🙂

[half dragon]

I sent you a PM but I tried exact prompt and lyric you used on your song and I got 2 finished songs, 3:34 and 3:35 min in length. I listened to them and they both end perfectly.
So... why can't it generate full song for you? I'm not so sure... hmmm.. what else could that be?

[hollow hare]

I am pretty sure it is because they have a captcha flag. Linked them on what to do next but they have a hard time understanding what I am saying I guess

[pine lance]

What’s up with the AI constantly flagging prompts? I’m not seeing anything that gives an explanation to what caused it either. It’s weird, I can spot the prompt, wait 24-48 hours and put it in again and it goes through? Is this a bug?

[lean rover]

I don't know.

[half dragon]

See if you try what @hollow hare suggested.
Look at this post on 2nd paragraph to get help!
#📚┃suno-school message

[lean rover]

Should I contact that person for an inquiry?

[pine lance]

No rhyme or reason for it.

[half dragon]

Yes. I would do that ...like.. immediately... to get on his radar or queue he's working on.. 🙂
Give him sometimes though, so don't expect an immediate response...

[lean rover]

Thanks.

[half dragon]

Curious of what that description looks like.

[pine lance]

Just sent you a DM

[ornate remnant]

I "hope" Suno "may" see this? Hopefully... if so: Suno has done a great job so far, but for "composing" music, only about 15% of the time. It's not too expensive, so I've maintained a subscription that I am barely using because Suno lacks 1 KEY characteristic: COMPOSING music. What I've experienced thus far is seeing musical styling prompts being dropped from the final description and that's how I'm learning the limitations of this software. I am the composer. I want to create music, use common, well recognized musical composition stylings (ie: ABA/3-part cinematic, symphonic poem, fate motif, royal road progression, minor to major progression, fast-slow-fast, etc.). Many of these themes, since classical music, have existed (or began there). Aka: they're common place. And, so, the reason I think this matters is because we're not allowed to name artists or songs as "styles". Totally understood. So, as someone who has been a concert musician, played in a symphony, etc. - I need a tool: I may not write the notes, but I want to detail the music and have an artist who can play my music, follow my leads, play in my keys, etc. I should be able to guide the music with TOTAL specificity (vocals as solos during verse 1 and 2 vs. multiple or harmonic vocals during the chorus). I should guide the lyrical and instrumental transitions. To be fair, Suno has "some" of this, in a sense, where, instead of just "emotion" prompting, you can enter: "Dub step, high hat drum, etc.", and is a good example where suno "kind of" understands a music "styling" and does well, hats off to them. I think if Suno wants to evolve tho, we need more than "emotion", & yet stay simple, ie: "heroic theme with subtly quiet orchestra progression into orchestra brass explosive main theme" (like a super hero style) ... or I can prompt "leitmotif meloncholy march, crescendo into brass orchestra fanfare and leaping melodic theme" - but Suno disregards much of this. Anyway, that's all.

[half dragon]

I don't know if there's a feedback line to Suno but I don't think it'd be heard effectively by Suno here on this channel.
Maybe on #1308499132356362383 ??

[half dragon]

Strange.. we were chatting and DM no longer works.
It's cool.. I get it, hope things work out.

[hollow hare]

It appears they left the server

[half dragon]

ah ok

[hollow hare]

Oh, should be back now
Nevermind, clicked the wrong person

[half dragon]

No worries.

That chat went great and we figured out which part of the description triggers the moderation system.

[ornate remnant]

Yeah - probably. I did send it to them as a "bug" - explaining that I consider the lack of that feature a bug... but, they'll probably be annoyed and ignore it. I'm sure they get 10,000 silly comments and complaints daily. I know, being in IT, I do. But - it's gotta be posted somewhere I suppose. 😔

[lean shard]

👋
I'm having trouble with the Song Editor, specifically the "Replace Song" section.
Here’s what happens:
I select the area I want to replace.
I generate new section tracks and choose the desired replacement section from the list.
After that, the timeline gets stuck on loading, and nothing happens.
I press the "Apply Replacement" button, but it doesn’t respond, even though I don’t see the updated timeline.
Also, the editor’s audio preview stops working — the timer moves, but there’s no sound at all to hear the section track.
I am using Chrome browser.
Has anyone else experienced this? Is there a fix or workaround?
Would really appreciate any help! 🙏

Hi Teddy. Could you find any solution for this?

[polar spade]

To me "flagged for moderation" means it's blocked until a human can look at it. So I wonder if they eventually get released if we do nothing? The permanently blocked would be "flagged by moderation" or "flagged due to moderation" ... meh, just wondering.

[hollow hare]

Unlikely IMO, I think it may be a message for OpenAI's moderation twam to check (or a simple message letting the user know that it is logged for review by Suno/OpenAI)

[hoary sandal]

I keep getting prompt blocked/flagged due to sensitive wording or something and Idk what's causing it

Song about how my mother was supposed to be my anchor after my father's passing but instead she makes my pain worse to the point I'm going to blow up

Its what I'm trying to put into the lyrics generator

[half dragon]

"blow up"? might need to reword that, maybe

[hoary sandal]

That was it, thank you

[sterile wind]

Is anyone else experiencing issues with their personas after the recent update? Mine went from sounding great in March to being completely off now voices are weird, styles feel broken, and the overall quality tanked.

[glossy shard]

Hey i could not update my billing right now But i logged in and saw that All my Unnused Credits where gone.

[hollow hare]

I usually find that to be an issue with RNG (or even the genre I am applying for sometimes).
Though, ine two cases, I resorted to making a new/similar persona which gave me better results, hmm...

[polar spade]

Dang. And my next song was gonna be about a "blow up doll".

[daring lava]

Hey FatherWhitebearD 👋

When you get a chance, best next steps would be to reach out to support. Here's an article that will explain how 🙂 If you have any questions let me know!

[sterile wind]

I don’t think it’s just RNG in my case last month I could hit generate once with my persona and get a top notch song straight away. Now, even after 10+ tries, everything just sounds like trash. You can definitely hear it’s AI now, and it sounds like my artist has voice crack after voice crack. It’s a massive downgrade in quality.

[hollow hare]

Please note that Suno, and many other (music) AI services, do not carry over credits unless otherwise specified.

What happened is that, after your subscription renewal was up, is it refreshed the credits to the max credits for the Free Plan, which is 50 credits.
You can contact [e-mail] to see if they can do something if that is the first time that has happened to you
https://help.suno.com/en/articles/2524993

*For suno, top-up credits (the more expensive ones you can purchase while having a sub) are carried over but you need a subscription in order to use them.
Credits gifted by Suno are usually carried over. These include apology credits and winning the community contests hosted by a Team member in the server time to time

[hollow hare]

Not sure what else I can suggest aside from trying to make a new persona and see if that has the same issue.

I mean, you could also Reuse Prompt one of your older persona song and apply the same persona to verify its output but that would not help. 🤷‍♀️

[sterile wind]

Okay, thanks for the suggestions, I appreciate it. The problem is that I’m using this persona as a virtual AI artist for social media and music distribution, so I can’t just have them suddenly change their voice out of nowhere. It breaks the whole consistency and brand I’ve built.

I also already tried reusing old lyrics, same styles, even 1 to 1 recreations to test if maybe the issue was with the new material I’m using… but even with that, the output is still trash. So yeah, definitely seems like something deeper has changed.

[hollow hare]

I recommend looking into vocal cloning/swapping programs/services, like RVC Models.
You can use those programs to swap to the voice you want more consistently (even recording/making your own via personal RVC model files).

That way, you can almost guarantee the sound of your AI model rather than leaving it to chance

There are a few examples on YouTube by AI reviewers

[little belfry]

Been like this for two weeks and no reply from support. Anyone know what I can do

[solemn lintel]

Any suggestions on how to get the choral part of a song to be sung as sort of background vocals? It keeps having my lead singer sing the stuff that should sort of be a background.

[shrewd willow]

Hey guys! How would you prompt this intro? In Styles I am putting Electro swing, fast paced trumpets, high bass....but no luck. Feels like I am missing something! -- I dont want to extend it because a) I dont want an exact copy, just the style b) it stops me from doing a persona

[hollow hare]

Use parenthesis for backup vocals, like:I am in the lead (Backup here!) Oh no no no (no NO NOOOO!)

One example with it:
https://suno.com/song/1ab7a3eb-773d-4cae-8416-2f680634910a?sh=4odcJdY9AbrwaTgU
You can hear the ooh yeah at 17 sec

[half dragon]

Something like this?
https://suno.com/song/83053fef-ac9b-42d4-8348-4a489c3aea6b?sh=CxrDufBxBBzNPkN7

[hollow hare]

I think Jazz Fusion or Flamenco Jazz may be similar? Actually, not sure about the last one...

There are a lot of Jazz subgenres. I highly recommend taking a look here and see which fits the bill (or ask an AI what subgenre a song is if you know a similar published song)
https://rateyourmusic.com/search?searchterm=jazz&searchtype=h

[sterile wind]

I've watched a couple tutorials and from what I understand, the workflow goes something like this:

First I train the RVC model with vocals only
Then I generate a full song (vocals + instrumental) using Suno (the voice should not matter then)
After that I separate the vocals from the instrumental
I run the vocals through my trained RVC model to swap the voice
Finally, I mix the new vocals back with the instrumental
Is that right? Just wanna make sure I’ve understood it correctly.

[solemn lintel]

Yeah I’ve tried that and it isn’t very consistent. But I’ll keep at it thanks!

[half dragon]

Some RVC client also swaps that for you automatically with the trained vocal data... such as Replay

[sterile wind]

Okay thanks for the info.

[vital jungle]

I don't know if this is where I would ask about this this but when I try to make a song I get the screenshot error? put a link to the image didn't know could not do that

[latent dove]

I hope you're doing well. I last paid for my subscription in December, but since then, I’ve been unable to use my card for further payments. Every time I try, I receive an error message saying that the card is not accepted.

Could you please help me resolve this issue? I would like to continue my subscription without interruption.

[eternal pumice]

Where should I put #soundseasons tag? Should I change the song title or?

be sure to include #soundseasons in your song caption

[half dragon]

use Caption section on your song

[eternal pumice]

ah i found it, thanks

I have never seen this section xD

[shrewd willow]

Guys to make a giggle, I though it would be * giggle * but she literally say giggle instead of laugh. Whats the proper prompt for it?

[past peak]

Can anyone here recommend a good music creation tool that offers better and more responsive customer support??

I’ve been having issues with my Suno account, got no reply from support for days, and had to pay for a second subscription just to keep working. I'm very disappointed and would really appreciate alternatives that treat users with more care.

[shrewd willow]

Maybe Riffusion, but its limited compared to Suno...

[hollow hare]

I doubt that you will get any serious responses here as they would be at one of the other servers.

The other two well known Music AI companies are Udio and Riffusion. You can use a search engine to find other alternatives.

[shrewd willow]

Lumine, enlighten me on how to do a giggle 😦

[half dragon]

Try (hahahah)... sometimes laughing...other tines giggling...

[hollow hare]

Hmm, I rarely use sound effects in Suno. The only ones I did were [bleep] and [laughter] ( or hahahahaha for the latter)

For giggle, you could try something like:

Then they said: "you're emergency rations to me Paimon"
[Giggle] hehehe
Teehehehehe [chuckle]
Little do they know, they are my emergency food!

[jovial dune]

Coming over here since my messages are getting lost in #💬┃general-chat

I used a persona to create a beautiful re-rendering of one of my earlier songs, but it cut off at 3:33 (apparently that's the unspecified limit for using a persona), and when I try to extend the song, it invents totally new lyrics and ignores what I wrote.

[shrewd willow]

I`ll try [Giggle], didnt know I could use [] outside of the common [verse 1], [chorus] and so on

[jovial dune]

What I'd really like to do is just finish the lyrics that it cut off, and have the song end naturally. I don't want a full 2-minute extension that doesn't lend itself to an ending. Any way to achieve that?

[past peak]

Despite trying other ways to reach out, all I received was an automated email — and it simply encourages you to take the discussion to Discord.

[half dragon]

đid you happen to use Persona or Cover on it? oh yea you did

[jovial dune]

I used persona to create the base song that cut off at 3:33. Then I used Extend.

[half dragon]

yes Persona always ends around that length

that's the limitation

so does Cover.

[shrewd willow]

Hmmm it just ignored the prompt, but I liked the music so much I`ll just take it XD

Also I wrote [Kawaii giggle] which maybe Suno thought it would be too cringe and for my sake didnt reproduced

I`ll try only [Giggle] next

[hollow hare]

Indeed. The usual response time for support can range from 2 to 14 business days, depending on their backlog.

As the email states, you can help get insights on how to solve an issue from the community through Discord but there is no official support team members here.

As the community, we can usually help people so long as it does not involve issues with an account itself

Do note that you cannot download any music through the phone apps. Currently , you can only download them through the website

[noble lotus]

Do we have to generate 2 songs at the same time, is there a setting where we can just ask Suno to generate 1 song at a time? Thanks in advance! 🙏

[half dragon]

Not currently. Always 2 songs at a time.

[noble lotus]

Got it! Thank you! 🍻

[past peak]

Thanks for the clarification and help — I really appreciate it.

I’m just trying everything I can because it’s really frustrating to lose access to my library just for logging in from another country, even though I’m still paying — now for two subscriptions.

Hopefully this gets sorted soon.

[hollow hare]

Honestly, I never heard of that happening. Though the usual case I hear about something similar is if someone logs into the wrong account (verified by checking the profile name) or a person accidentally signed up rather than sign in.

If it is the latter, sometimes signing out and back in solves it, other times it needs a support staff to investigate and relink to the older account.

Have you talked to @steady kelp about it yet?

[mystic imp]

Is there any better ways to get male vocalists on suno? whenever I put "Male Singer" or "Male Vocalist" in style it automatically assumes I want female vocals.

[half dragon]

I always use Male, or Male Vocal, on style and got more success, once a while I'll get a Female...
I also hear that if you repeatedly add Male, Male, Male, ... on the style .. it might add some weight in the prompt and might help the chance...

[mystic imp]

Hmm, it might, yeah.

[half dragon]

also genre might have some effect as well... ie... Rap has more chance to get Male than Female... so there's that.

[shrewd willow]

I think the audio I posted has a slightly more fast paced beat and that distortion (which I assume its a second trumpet or a cornet) -- but yours was not a far shot!

[mystic imp]

I'm a edm, Neon Pop Punk and sometimes eurobeat, but I'm trying also create edm tunes that sound like some early 2010's period of edm, that include chiptune or "glitchy" synths, or sounds some artists used at the time.

[jovial dune]

Question: Is there a tag (like "[Chorus]") that tells the AI to end the song here? I want it to end my song after the last lyric, not keep going.

[hot trench]

you could try something like [Abrupt End] after the last line

[shrewd ember]

[Fade Out] and [End] should actually work. Sometimes it needs a few generations to actually make it work. If you have a song you actually like and just dont like the ending you can always replace a section or just crop it after the last note where you want it to end

[sour stream]

my cover songs keep generating instrumentals only

[jovial dune]

You're right that it took several tries, but I did manage to get a reasonable ending finally. It's still two whole verses longer than I originally wanted, but it did them justice, and I can adjust from there.

All right, THANK YOU for the help! I'm much happier with this now.

Got a better understanding of how this all works.

If you'd like to hear the final result, here it is: https://suno.com/song/16508ee9-50e7-4fca-a267-f6131b2f9981?sh=eHwyMollKfENG14w

[verbal mortar]

know what would be sick. (i'm sure someone already said this once) if we could use a pre built sound layout for the output based on how we want guitars, bass, drums recording to sound. because if we could, i'd ask for this production output. as its great. https://www.youtube.com/watch?v=6T5Jq_pv_Tw

that is just a fat, wonderful guitar sound and the drums sound amazing.

if we could create Audio Profiles. that would be a game changer

and its consistant on all songs you make

[half dragon]

Wouldn't upload do just that? upload a piece of that guitar sound... and then create songs with it? just wondering....

[proper spindle]

My monthly renewal is on April 22 and currently am on the $10 a month does anyone know if I were to upgrade today to the $30 plan would I have more credits today or would I get then on my renewal date?

Anyone know

[hazy dagger]

Hi plz help me im trying to change status of tracks to public but it goes back to link only ... anybody can help

[proper spindle]

Did you do it and refresh the page

Sometimes find if you refresh the page it works

[hazy dagger]

Yes i refeeshed it keeps on going to link only

[proper spindle]

Hmmm

Maybe try using the mobile app and making it public from there🤷

[hazy dagger]

Tried that too

[proper spindle]

Did you try desktop view and mobile view

Very weird

[half dragon]

I remember last time I did that.. new plan started immediately.

[proper spindle]

Good to know

[half dragon]

did you happen to have this song created from an upload? and it has vocal?
Suno won't let you set to public if your upload materials has vocal, or it could detect vocal somehow.

[half dragon]

Yeah. The other way around doesn't work that way.
Say you want to switch back to monthly... you had to wait until the year plan renewal day.

[twin epoch]

Hi, does anyone know how to fix the quality problem getting worse and worse once a piano start saturating?
Exemple : https://suno.com/song/f60741cd-a89e-4efb-b01f-9e94775f3e9e?sh=fNdkgEmmsSNiFDGA

[elder dune]

Ok .. the content moderation is getting RIDICULOUS. I was just refused on the following prompt: 'a black metal sea chante about hunting a giant kraken' .. SERIOUSLY???

[neat nexus]

Try spelling it "shanty" and see if it works?

[elder dune]

Nope .. I think it doesn't like the word 'hunting' .. which is ridiculous

[neat nexus]

Are you doing a "simple mode prompt" or a ReMi that you run into this?

[elder dune]

Yep .. changed 'hunting' to 'pursuing' and it's fine. I tried the simple mode with both lyrics models

[neat nexus]

Huh.

That doesn't sound right.

Sorry that happened to you. 😦

[elder dune]

This is the setup on my mobile - if I change nothing else except the word 'hunting' them it works

Here's a result - and the lyrics it generated even have the word 'Hunt' in them ..

https://suno.com/song/59794683-e723-4b98-815d-bf0578e0db5a?sh=AvzsAbv17XXRAhhr

[neat nexus]

Can confirm.

[umbral steeple]

I am getting issues while generating songs,like it always makes 2 songs. Is it a feature or just a glitch or something ?

[half dragon]

It's not a glitch.. That's how it is. Every Create click generates 2 songs at a time.

[umbral steeple]

And one more thing to check, once a song is generated, if I need to make change in it or edit it, still my points or credit be used ? If that's the case I think at least 1 or 2 edits should be free .

[half dragon]

Edit still costs... some edits are free, like Cropping, and maybe fading... and even editing, it'd always generate 2 choices and you select one to apply.

[jovial dune]

It might be nice to be able to set it so it only creates one gen at a time instead of two.

[frosty terrace]

Is anyone else having problems with get whole song rn? It acts like it’s going but it doesn’t and ends up removing the attempted generation from library

[polar spade]

I've had issues with Get Whole Song since this morning, but I think if I try different ways, it also works. So there's just some settings it's having problems with, maybe.

[sour vine]

MODS, MODSSS... One quick question:

Can it be, my Suno.com access don't work because I've been uploading my content onto YouTube?
I have about 27 AI videos of my songs on it.

This is one of them:
https://youtu.be/zYuAsmzZ44A

[half dragon]

That. I've never heard of. I mean, the idea of losing access that way.

[untold briar]

I don't understand your logic. Maybe you mean you have a free account? You can still upload free songs to YouTube as long as the youtube is not commericialized account and you say "Made by Suno". But also, nothing should be blocking a user from accessing suno.com website entirely, that is probably just a glitch.

[sour vine]

It has been going on for about two weeks now.
I can't listen to any of my songs, I can't see the thumbnail/images.
I have also talked with some people on here before, but all of the solutions they've gave me didn't work.
This is how it looks:

[tidal perch]

Why didn't I keep my Credits when my account reverted to the free version I had over 5k now only 50????

I want my Credits back

[warm bane]

i can't possibly read all these posts, so I'll ask (sorry if already answered):

(I'm a top tier subscriber)

1. what's up with the terrible sound, low-fi, scratchy, no beat or rhyrhm song quality for the last 36 hours or so?

2. my app always hangs! Can never load tabs properly (they spin without result), or can't produce more than one song before the app hangs.. I've tried clearing cache, clering storage, reinstalling...

Thanks for nay help!

[untold briar]

You can play the audio on those songs? Sorry no ideas, that's a weird one. Other than the obvious stuff like try a different web browser.

[sour vine]

No I can't play the audio...

[half dragon]

Have you tried another web browser? when you clicked play, it didn't play at all... or it played but no sound?
I assume other site, audio works fine? and images are fine... this is just happening on Suno.com
if so, agree with Jonathan Fly, it's a weird scenario....

[sour vine]

Yes, I tried another browser, but I don't think I ever tried testing it out by giving you a link to one of my song...
Do you mind me sending a link over to test it?

https://suno.com/song/babde5a3-3ca7-4370-9903-1ed6c5643897

https://suno.com/song/5be27ff6-7e35-47a3-9c59-3dfffbc6afaa

[half dragon]

Sub credits don't carry over, even if you still have Sub... previous month credits will be gone and refilled with new month credits.
So when you decided not to renew and went back to Free Tier when the sub expired; same thing happens.... those credits don't remain!

[half dragon]

Yeah they play fine I can hear.
Can you play other ppl songs? from Home page?

[sour vine]

"Can you play other ppl songs? from Home page?"

No I can't... This is an odd situation I got here...

[half dragon]

You said you tried other browser, same issue?

[sour vine]

Yes

[half dragon]

I assume it worked at one point... as you had created several songs in the list...

and the fact, that all the icons look the same on your screenshot, but the songs posted here have nice unique icons for each.

[sour vine]

That's right. It stopped a few weeks ago.

I've had my acc every since June 2024.

[half dragon]

Have you tried to clear all the browser cache and cookies?

While it is a puzzle, but it looks like a localized issue, either browser or the pc...
Do you have access to another pc? or even your phone... can you login from the browser there and see if it works?
Just to see that it's not an account issue...

[sour vine]

Yes, I've tried all of that good old stuff...

I don't haver a phone yet...
I'm all good. I don't need Suno.com.... (At least till I am able to get a phone, or another Computer.)

[cold shale]

I've Been repeating this same problem for 2 days could someone pls help me

In suno it shows u can upload a music to get lyrics as long as its less than 1 min

My song is 1:47 but i only need for 1 min but when i put the song it only gives lyrics for 30secs of the song

[jovial dune]

+1 on the sound quality suddenly taking a nosedive. Piano, harp, and other similar instruments are BADLY over-saturated. They're causing a ton of distortion.

Also having a bit of trouble with balance. Percussion and mid-range instruments are overpowering vocals.

[shrewd willow]

Guys whats the best tool to keep the same intro beat but change the voice completely?

Cover did not change the voice sadly

[jovial dune]

Would replacing sections of the song with a new prompt that reflects the new voice you want work?

[toxic eagle]

try a [Vocal Style Change] prompt?? ^^

[shrewd willow]

On cover?

[toxic eagle]

Edit the lyrics n throw the prompt in

[shrewd willow]

But if I regenerate it will change the intro as well. I want to keep it

the intro is amazing, a real banger. Just the voice that....oof...

[toxic eagle]

I’d try an extend then tbh if the intro is that boppin

[shrewd willow]

yea extending is kinda working

[jovial dune]

Yeah, extend is probably the way to go. Set the start point for just after your intro.