🪲┃bugs-web

[fallen glen]

You can try this script

(async () => {
console.log("Clearing localStorage...");
localStorage.clear();

console.log("Clearing sessionStorage...");
sessionStorage.clear();

console.log("Clearing cookies...");
document.cookie.split(";").forEach(cookie => {
const name = cookie.split("=")[0].trim();
document.cookie = ${name}=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;;
});

console.log("Clearing CacheStorage...");
if ('caches' in window) {
const keys = await caches.keys();
await Promise.all(keys.map(k => caches.delete(k)));
}

console.log("Clearing IndexedDB...");
const dbs = await indexedDB.databases?.();
if (dbs) {
for (const { name } of dbs) {
if (name) {
indexedDB.deleteDatabase(name);
console.log(Deleted IndexedDB: ${name});
}
}
} else {
// Fallback if indexedDB.databases() not available
console.warn("indexedDB.databases() not supported. Manual deletion may be needed.");
}

console.log("✅ All site storage cleared. Reloading...");
location.reload();
})();

make sure you are on https://www.suno.com, open console and paste

[graceful basin]

Yeah, deleted it all there, no change. I'll do so with the script, just a moment.

Hm, doesn't like the script, unexpected token '{'

[fallen glen]

Try this:

(async () => {
console.log("Clearing localStorage...");
localStorage.clear();

console.log("Clearing sessionStorage...");
sessionStorage.clear();

console.log("Clearing cookies...");
document.cookie.split(";").forEach(cookie => {
const name = cookie.split("=")[0].trim();
document.cookie = ${name}=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;;
});

console.log("Clearing CacheStorage...");
if ('caches' in window) {
const keys = await caches.keys();
await Promise.all(keys.map(k => caches.delete(k)));
}

console.log("Clearing IndexedDB...");
try {
if ('databases' in indexedDB) {
const dbs = await indexedDB.databases();
for (const db of dbs) {
if (db.name) {
indexedDB.deleteDatabase(db.name);
console.log(Deleted IndexedDB: ${db.name});
}
}
} else {
// Fallback: attempt to delete known DB names if any
console.warn("indexedDB.databases() not supported — deleteDatabase fallback requires known DB names.");
}
} catch (err) {
console.error("Error clearing IndexedDB:", err);
}

console.log("✅ All site storage cleared. Reloading...");
location.reload();
})();

Also make sure you close dev tools after that I think they left "debugger" statement in their source code so it could be blocking

[graceful basin]

Well, I may need to wait to be kicked back out now, I went back and cleared the data with the regular settings interface...and...wow, there it goes. That was fast.

Same thing, unexpected token: '{'

[fallen glen]

Humm that one worked for me, and reloads browser with fresh materlialization of all the caches

[graceful basin]

Copying everything from that first "(async ()" to the final "})();"?

[fallen glen]

Ya ( to ();

[graceful basin]

Yeah, that's what I was doing. Unexpected token: '{'

Funny, I notice the console is getting pretty well spammed with errors - well, one error - while I'm sitting on the site.

[fallen glen]

ahh I see discord removing the string characters around the cookies

[graceful basin]

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://m-stratovibe.prod.suno.com/metrics/t. (Reason: CORS request did not succeed). Status code: (null)"

Wonder if that has any significance.

[fallen glen]

https://gist.github.com/sliceofbytes/ec7d771e017e3757f14aa7b410f0ba7c

[fallen glen]

Na they got more errors then just about any app I see online

[graceful basin]

Well, it ran that time - but it doesn't allow me to log in.

[fallen glen]

This is my working instance lol.

[graceful basin]

Sheesh.

[fallen glen]

Assuming you tried incognito?

[graceful basin]

Suno's actual musical generation has been poor enough lately that I don't entirely feel that I'm losing out on anything by being unable to log in. But I'd be frustrated if I hadn't already killed the recurring subscription.

I imagine that'd be the same thing. Probably I ought to try another browser.

All right, trying in chrome. Nonzero chance that the problem won't appear here, I know firefox can sometimes be a redheaded stepchild in the browser world.

Hasn't happened yet. Seems like suno just doesn't like firefox. (Or vice versa, arguably.) Annoying.

[fallen glen]

Ya firefox always the stepchild ungoogled chrome pretty decent

[humble cobalt]

Are you only accessing Suno through Firefox (no other browser, no third-party websites/apps or unauthorized "APIs")? If you are only using Firefox, do you have any browser add-ons installed? To me this sounds like something might be tripping up a security check.
(Edit: I see you are trying another browser now so see how that goes)

[silver sinew]

Firefox often is statistically used by less than 2% of the users so that makes the priority to fix anything for it often very low

[graceful basin]

Only firefox, yeah. (Heretofore, that is.) I do have ublock origin, so that could be a contributing factor.

[graceful basin]

Is it that low? Wow. Understandable, then.

[silver sinew]

Yeah I love Firefox as well and it's my main browser but understand that it doesn't get priorities
If it helps I'm also using ublock origin and don't have those issues you describe so I don't think that's the cause

[graceful basin]

Odd. Yeah, otherwise I'm running stock.

[summer saddle]

Please help. I only use suno on PC, with Firefox browser. For two days now every song I create starts with the words "This is a fake app, please go to suno.com etc.." my suno nickname: @bigsingingevents ; please fix this.

[red olive]

my browser looked a bit off today, not sure what happened

[median ore]

I had that happen to two songs (one generation) a couple days ago. Very strange. Ha ha! I don't know why that happened. It hasn't happened since then.

I've done a search for this and nothing comes up. Does anyone know why so many covers are shorter than the original?

[lusty oak]

Funny and strange issue! If you create two songs with a prompt and one on them is deleted by the system (not the user!), when you play all the songs in that page, the player stops when it reaches the deleted song (even if it's not the last song of the page).

[rain agate]

Hello! I've been having the "This is a fake app" problem for a couple of days now. I've been using the official website for about a year, and I also use the official app. I just started paying this month, and I'm having this problem. I don't understand why. Can someone help me? https://suno.com/song/0a821305-6d99-4545-8fd6-acc78d8cd79b?sh=5OT7bzInFglvUb4V

[queen lichen]

Hello!
Bug in all browsers:
I've noticed a strange phenomenon since yesterday.
During iterations, the allocated credits scroll much too quickly, almost doubling.
In fact, at one point, no more generation is possible, no more credits...
Then, by magic, refreshing the page reintroduces the remaining credits.
And this happens every time!
I don't know if this has already been reported.

[fervent fossil]

SPOT MAKING EVERY SINGLE SONG 4 MINUTES !!! Give us a way to put what length we want the song to be or the tome we want to end it

v4 sucks

i paid a year and its getting worse and worse

[upbeat condor]

Was trying to remaster some songs that had a particularly strong "shimmer" effect, and the quality seems noticeably lower on these remastered generations (maybe how the model is interpreting the shimmer?). Overall the quality just seems to be lower now. Not sure if this upgrade was ready for a rollout.

[knotty gust]

I can’t get into the website

Chrome can’t
Safari no problem

[proper python]

Error with Personas
Trying to create a new persona or editing an existing persona's info, when you click Save:
"An error occurred while updating the persona"
It lets you create an Unnamed Persona from a song without entering any details. But if you edit anything - you get this error.

[leaden yoke]

Editor:
Fading-out function is cutting the last 2 seconds of a song.
Extend function is ignoring the lyrics for the extension and ends the song very fast or never.

[finite snow]

Heyo im trying to render a song called Smoking the Pain Away, and it randomly says that ‘it’s me again’ (what Suno self rendered) is a producer tag?

[potent crescent]

HELP! There is an error when downloading the wav audio output. It gives me a mp4 file with probably the wav file in this mp4 which is wrong. Can you please correct this asap as I need the wav directly instead. This happens in the browser.

[swift totem]

Is that with all your Personas? I have dozens, that I CAN edit, except for ONE where I get that error message.

[humble cobalt]

Until this is fixed: if you rename the file to remove the ".MP4" part does it work?

[proper python]

Only new personas created with the current version. I can edit old personas just fine. But create a new persona from a song made today - and you cannot save it if you edit any fileds.

[potent crescent]

No, ios doesn’t let me rename the file extension

[leaden yoke]

I can't believe that. Is there no filemanager app on IOS to rename a file ?

[potent crescent]

I figured out that it is really a mp4 file that only contains the wav audio and no video. So renaming the file to .wav will not work as it is an .mp4, but indeed quite annoying that iOS doesn’t let you change the file name extension.

[leaden yoke]

Then let it convert with an app or maybe online. I mean to extract the wav file. There are online web converters around.

[humble cobalt]

I could replicate this with Chrome mobile yesterday and downloaded one of my songs in WAV format (which downloaded as "Song Name.wav.mp4") - copying it to my computer now and looking at the raw data inside the file, it is just a regular WAV file. If I rename it to "Song Name.wav" it plays as a WAV file.

Raw data inside the file ("RIFF" and "WAVEfmt" on the right indicates it's a WAV file.)

[potent crescent]

Yes, I get it that i could do that, but is takes so many extra steps and makes it very unpractical.

[potent crescent]

Thanks for checking, so my work-around hack did process the file as wav instead of mp4 and worked. So I’ll try a decent work around to not to break my workflow too much. Thanks all for the help and hope it gets fixed soon.

[knotty heron]

Hello, why the free credit I suppose to get when inviting a friend who did 10 song aren't arrived ?

[shrewd island]

A lot of songs going into the default workspace rather than the selected workspace ... pages and pages that I now have to sift through to move to the correct workspace.

Getting this often, but I have HEAPS of workspaces

[fallen glen]

Same, like it wants to load one or two every time I try, plus out of order, etc.. definitely needs some fix

[modern ocean]

Solo instrument / instrumental prompts not working other instruments sneak in

[swift maple]

Anyone else getting this message entering SUNO with safari browser on iOS? It’s been two months like this and I’m paying for it 😟

[soft sorrel]

Hi guys. I moved some of my songs to public but they don't show up under the personas profile I used to create the songs. Please help if you have a similar experience.

[narrow birch]

I have a free account but no longer receive credits @unreal radish @delicate iron

[old wind]

Please do not ping team members

[random sorrel]

Same problem in Chrome. 🤬

[woven furnace]

browser ios chrome safari unable to change to v4 model, stays in v3.5

[rancid fossil]

You haven't set your cookie setting to block cookies recently have you? Any malware running while using Safari?

[hoary shard]

I can not use any model but v3.5 when i use a persona. Even when i make a fresh v4 song, then save the persona and try to use it it sends me back to v3.5 and v4 is grayed out in the dropdown. I already reset my browser, tried with another network but nothing helped. My account is not unpaid or anything like this either. Please help.

[hoary shard]

O i think we have same or similar problems, i tried with safarie and brave on macos.

[woven furnace]

I think it's just a UI bug though, the generations appear with the V4 badge

[hoary shard]

O true thanks, i hope this gets fixed though, it's confusing as hell.

[dense verge]

Can't create music, is it a browser problem ? :/

[swift maple]

No, I didn’t set my cookies blocked. When that message appeared, I tried in chrome and worked, till is not. The only way (I realized yesterday) that it works in safari is in private mode

[echo mountain]

i am getting double charged for ever gen i make and i got double charged 100 credits yesterday

[full socket]

BUG?: I can confirm, it took 10 credits immediately when I clicked Create button, then once the 2 songs done generating, it took another 10 credits.

[rancid fossil]

Yea. Incognito seems to work in some instances. You're right.

[rancid fossil]

DAViD mentioned yesterday, I think, that this is known and it will eventually credit back if you refresh. He may concur or say otherwise.

[full socket]

Indeed. Refresh does refund the extra spent. Thanks @rancid fossil I guess I missed that from @old wind

Still a bug but not as bad.

[swift totem]

Indeed. Had this for ages. But as Persona is still in Beta I assume it is to be fixed.

[sullen lintel]

Guys, check your testing department.

likes disappear. I give a person a like in suno radio, and then the like disappears.

its not a rate limit

[swift totem]

I think it's just by chance.

[fickle nest]

@small shell Mike Please help! #🪲┃bugs-web message

[small shell]

tried DMing you, had to friend you. plz check and reply via DM!

[fickle nest]

on it one sec

[lost tendon]

Hi @small shell
Please check your DMs, I have left you a message this morning

[leaden yoke]

This should be adjustable.

[spring reef]

Found a huge bug in V4. It does not understand A LOT of words written in caps, and constantly mispronounce them.
It is an issue exactly with V4, because even if you remaster songs from previous versions that work fine, it start to make same kind of mistakes.
Words in example are OBEDIENT, BECOME, LOOKS, CELEBRATE, DANCE

This is huge because writing in caps is pretty much only reliable method to make singer scream. And it's pretty much non-usable in v4 due to this bug.

Spent insane amount of credits to try understand what's wrong before i realized that i have no typos and it's just a bug with newest version only.

[neat vale]

I want to make a song that is just piano and maybe percussion.
No synths.
Whatever i do, no matter the genre i use, if my song hits the 2 minutes mark, it just throws in a synth sound that ruins the rest of the song.
Is there any way to avoid that? This thing also affects the vocals that start sounding really lifelike and acoustic, suddenly after 2 mins they sound robotic and autotuned.
(i already used the exclude styles without success)

[heavy basin]

Is there way to reach someone, all of my music is missing, and looked at pages, and emailed them.

[midnight turtle]

I know this is not exactly what you are asking, but I have had some success with using a style prompt that describes the instruments and the era, ‘Genre: 1920s era speakeasy Jazz, Instruments: piano, double bass, snare drum, and then putting electric bass guitar in the negative field. You might try that with synths. https://youtu.be/2Av_vU0_nek?si=wAFJeoDa1DoKcBI4
and this is an album where I tried to limit to non electric instruments: https://youtube.com/playlist?list=OLAK5uy_lz6QdbGg450HXq_NWaYPEcnnzi74IUwPs&si=no97YGqF7pz2aLg4

[neat vale]

You mean you used the exact words "genre:" and "instruments:" in the prompt? I don't think i've ever done that. I just type them all away without specifying. I use something like: "piano, lament, minimal, haunting, repetitive motif, layered build-up"

[midnight turtle]

I do sometimes I also have recently found using same at the start of the lyrics in [] matching the style. Such as for an instrumental with call-out vocals I am working on: [Genre: Dark Experimental, Lovecraftian Ritual]
[Mood: Haunting, Hypnotic, Ominous]
[Instruments: Heartbeat Drum Cadence, Deep Electric Bass, Minimal Percussion]
[Vocals: Occasional spoken clarion calls]
And then in the style I put: [Genre: Dark Experimental, Lovecraftian Ritual]
[Mood: Haunting, Hypnotic, Ominous][Instruments: Heartbeat Drum Cadence, Deep Electric Bass, Minimal Percussion][Vocals: Occasional spoken clarion calls] note the differences are because there are not enough characters in the style available.

[bleak marsh]

New bug: I cant create songs suddenly. It just loads forever, then songs are gone!

[white nest]

All my attempts to extend or remaster the track freeze and fail. At some point it started and has been going on for about 1 hour. I have 0 credits left for this month, but I have 940 more on top, so there should be no problem. The lyrics are also ok, my own. PC web browser (chrome).
Upd. It happend on track with "fade out", previous version of it works fine. Generally all works. Looks like a bug

[gusty nebula]

not sure if you're aware but buying credits breaks the subs page 👍

[sour dragon]

Does anyone else have problems with remastering? I can't remaster my 6min song.

[solid parrot]

Having a problem with Suno. I can't generate any music, even though I have over 7 thousand credits.

[sour dragon]

The same problem with me. I can't do anything to a song: no remaster, no extension, no replacement. What's going on?

[unkempt mango]

Hi, been using suno for months now, never had a single problem whit hundreds of audios. Now, i can't "get whole song" from a 6-part song, no matter what and got no answer from support since i emailed them days ago. Any tips? tia

[frigid verge]

I'm having trouble uploading a Go Daddy Go from Audio Network to make extended version. The upload fails with the error message: "Uploaded audio matches existing work of art."

[humble cobalt]

Upload is meant to only be used with audio that you have created / own the rights to. Uploading audio you don't own the rights to is against the Terms of Service. The error you are seeing is indicating that Suno has detected copyrighted content and it is preventing you from breaking the ToS.

[cedar zealot]

I think my style of music promts are broken. never had this problem before. I put in that I want a female singer in it but I only get male singers

[ancient phoenix]

I think the add audio isn't working.Whenever i add audio,trim it and click "save",It just stays on "Uploading.."

[gentle seal]

I want to replace a word I've messed up. I thought the replace edit tool would work, but it just generates an entire new tune for the section, and worse of all pick an entire unrelated section

[placid tartan]

Replace Section: If the replace segment is longer than the time span: Why the hell the replacer does overwrite the overlapping part instead of moving it??? Shouldnt this be pretty obvious to move it then so that the longer replacement FITS instead of making chaos? 😆

[midnight turtle]

YMMV, but I will note here that clearing browser cache has been useful for me in fixing some issues. It may be that Suno is making changes behind the scenes that are affecting things. Clearing cache will remove the stored information about the site and thus allow anything new to populate.

[gentle seal]

I restarted the browser and its doing something different now, but still totally broken

[slate stream]

cropping is broken

whats sad is when they fix it , were gonna have 100 crops created .. watch

[shrewd island]

I hope not!

[violet lance]

I created a song using "Persona 1" and then used that derivative song to create "Persona 2". When I use "Persona 2" with new lyrics it doesn't follow lyrics but starts to include lyrics from the source song it seems.

[hybrid adder]

Now I know it’s not just me. It’s really broken 🫤

[quick pollen]

Crop has been broken for the last hour for me. Just stuck

[long frost]

I do love all the updates, especially the new main page and all. Though I wish this stuff was announced, or a banner on the website for the very least. Just an indicator so we know what to expect

[hexed trout]

been broken for at the last four hours

[long frost]

We can't keep going off nothing, I'd much prefer new features teased, rather than thrown in our faces, especially when the new create was launched about a good half were stuck with persona issues.

Communication is needed, it's not like we're free users here

[remote nimbus]

crop not working

[cedar zealot]

You could try edit the lyrics with the new word and then remaster the song. Have worked for me when I have found misspelling in my songs.

[remote nimbus]

replace section also do not work... so long.. section music created... so can't confirm section with original song

[brisk lichen]

since two weeks cant remove section

[silver sinew]

I cannot remove sections since today

[brisk lichen]

dont follow lyrics.... 4 times

suno make good lyrics after 6 times... what happend with suno? normaly it is in first time!

[hexed trout]

The crop feature appears to be universally broken for all users for the last 9+ hrs based on the chat room comments. And no formal communications from Suno alerting users of the issue and no status update that I've seen.
Has anyone seen a response from Suno on this?

[brisk lichen]

nope

[inland gull]

I cant Remove sections/crop songs. Bug?

[ornate bolt]

BUG: Folk music is not optimized or properly supported

99% of the time Folk music comes out as country. Even when country is used as a negative keyword. Similarly, "Americana" reverts to country.

Developing modern folk styles (think Tyler Childers, Noah Kahn, Ty Myers, Zach Bryan) is incredibly difficult with Suno. Usually have to generate 20+ songs to get 1 actual folk style.

And getting rid of the steel guitar and pedal steel guitar is near impossible 😅

[bright totem]

@Herz_aus_Glas : I have Problems with the editor in google Crome. Since 4 o*clock in the afternoon i think. (Germany). I can open and listen to the editor, but then it does not do something. (Crop for example). Refreshing or clear the last 24 hours in crome does not help. The new thing is, i see a video how to use the editor. I know it. I can wait, it is sunday. But....

[jolly perch]

there are a bugs in crop and replace section on Suno

[slate stream]

just got my first crop to work

its back

[jolly perch]

i will try now

[slate stream]

and i just got my first one that didnt work/but still worked ... just had to refresh the page to find it

[jolly perch]

now are working confirm

from Italy

[dry fox]

my pro annual subscription was due to end on April 3rd, decided to upgrade to Annual premium, I have been double charged for the year, and my account still states it will end on April 3rd.

[late nacelle]

I had a problem with the country infection too. I got rid of it by using the Exclude Styles:
male vocals, Heavy Metal, Jazz, Soft Ballads, Acoustic, Pop, Country, Western, Twang, Southern, Outlaw,

You should still have room for Folk, you got to include the sub-genre of country too.

Also stating Clean Vocals, or Clean Male Vocals in the Style helps a lot.

[swift totem]

Had lots of trouble today getting the lyrics to be followed correctly. Filed Bug report.

[dry fox]

about half the instuctions within [] brackets have been sung since friday, so many wasted credits.

[queen scroll]

I’m having sign in issues using my phone after many attempts I’m not receiving the code just option for resend

[karmic plover]

Is everyone else still having issues with the replace section?

[narrow saffron]

?? Its section replacement tool. I even pressed f5 but didnt change things

[tepid lichen]

Anyone else experiencing when you download the MP3 or WAV of your song the export volume is extremely hot sounding a bit distorted? Not had this before. The browser playback sounds fine.

[karmic plover]

Yeah. my setup is saying this. No credit issues.

[past umbra]

error trying to create personas, there's nothing weird about how I'm doing it

I reloaded the page, no change

turns out I can't add a custom image to it. Adding a custom image was causing the error.

Or change it to anything other than "Untitled Persona"

[silver sinew]

try some name like abc123

[past umbra]

Does it care about wording? If so I bet it's moderating the word bass 🤦

[silver sinew]

this error there is most of the time an issue with the name, i also don't know what it looks for, i wasn't able to call my persona "Frost Supremacy" and had to do "Frost Supreme" or "Incantation17" or something like that also failed while "Incantation16" was ok, so no idea, i just also had the problem and it's always the name

[past umbra]

That's so dumb

Thanks

[humble cobalt]

This seems to be a bug with the way the names are checked against known/existing artists, though the actual error doesn't get displayed although it does get sent to the browser. In your case, it's picking up "rema" (I have no idea who that is) as an existing artist, as part of the word "supremacy".

[silver sinew]

time to improve that word detection

[crimson solstice]

For more than one week I've had errors in the browser console :

• Failed to load resource: the server responded with a status of 404 () : https://suno.com/locales/fr/translation.json? etc...
• [Error] Blocked a frame with origin "https://suno.com" from accessing a frame with origin "https://www.googletagmanager.com". Protocols, domains, and ports must match.
• [Error] Blocked a frame with origin "https://challenges.cloudflare.com" from accessing a frame with origin "https://suno.com". Protocols, domains, and ports must match.
  The consequence seems to be that I can't generate songs.
  userAgent: "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.3.1 Safari/605.1.15"

[placid tartan]

it should have content id like youtube, with possibility to complain if detected wrong so that it gets reviewed

this guessing is more often wrong than right and it never even tells you what the problem is. Thats at least how people seem to experience it. So far I didnt have this problem though, was always accepted what I wrote

[crisp light]

Wav files are now downloaded as wav.mp4 on mobile browser

[peak island]

Bug Report:
Hi Suno team, I’ve come across a couple of bugs on the desktop browser version:

The cropping and removing parts of a song feature isn’t working properly — changes don’t apply or the interface glitches when trying to select sections.

If you fade a song and then try to remaster it, it gets stuck in an infinite loading loop and never outputs the remastered version.

Just wanted to bring this to your attention — really appreciate all the work you’re doing, and love the platform overall. Thanks in advance!

[restive quest]

When I want to edit my description I have to reupload my profile pic every single time. Sometimes my description gets erased and I don’t even know why.

[dry fox]

Covers not working

[sly path]

I choose instrumental but it create with lyrics :(((

[neon ivy]

Wav downloads not working, it downloads them as non-working mpeg-4 videos

[zenith stirrup]

Remaster is also not working for two days now, at least for me. Everytime I get the "Clip got stuck" message, combined with the horrible quality degradation (even on first gens, very often in the first time the chorus sets in) it's not really a thing one can work with.
If you really have cut out the "unhearable" high and low wavelength to fix the shimmer you got to bring those back, it creates broken sound artifacts that show in the music and vocals as soon as they go to certain wavelength. Unhearable does not mean they do nothing.

[brisk lichen]

Mee toooooo

[placid tartan]

remove the .mp4 extension

its just a bug with 2 extensions being on it

[karmic plover]

Waiting to replace some lyics...(thanks to the team though as I know we basically live in a mind altering time of tech magic)

[neon ivy]

I tried that, the file extension is wav and it still thinks it’s an mpeg

[placid tartan]

do you have file extension enabled to be shown?
windows has the stupid default setting of that file extensions arent shown, and then you cant remove it

if so enable file extensions to be shown

then you should see something

Songname.wav.mp4

[neon ivy]

Yep, the stupid iPad was hiding the real extension, thanks

Still, they need to fix it, it’s idiotic that the extension is wrong

[placid tartan]

on my windows pc it never was wrong. maybe it is only bugged at mobile

[neon ivy]

I’m using browser rather than the app

[placid tartan]

on windows

[leaden yoke]

Someone else with IOS reported yesterday or before the same problem. So it's maybe an IOS problem.

[quick burrow]

The english Trending, or some Trendings overall seem stuck, frozen in time, on yesterday?

[hexed trout]

I've have that problem too with Suno. It wasn't always this way but seemed to have started recently. I'm using an iPad. Each time I create a new wav file I then need to go into the iPad download folder and change the file extension to wav.

[placid tartan]

If you fade a song and then try to remaster it, it gets stuck in an infinite loading loop and never outputs the remastered version.

I can confirm this.
Cover is broken too then

With Cover being broken as well: I can imagine that it also cant be used as a persona song anymore either

[karmic plover]

Thanks for the notes above. It is the fade out. As soon as I fade out the song, it can't be edited so that has to be the last step.

[shrewd island]

Replace section audio is consistently different to the rest of the track, making it sound terrible if applied.

[thin summit]

Trending is now so broken its ridiculuous
how is this song trending:
and my 29 plays with 16 and 3 comment is not?

5 plays 4 likes in japanese trending? yeah FIX

theres one with 0 in Chinese trend

please Devs explain this nonsense either Axe Trending. or Fix it. (as in actually make it a fair system).

two more examples Chinese with that block of 3 and Global

[wary flare]

Joke?

Who can i ping about this, i need a quick response

[humble cobalt]

Check your account / billing info. This often indicates that payment didn't go through for whatever reason.

[pale edge]

I can't find some of my playlists in my browser however they are on my Android.

[dull brook]

Hi admin ,I have buy pro plan, However I can't create instrumentals music ?

Please help me...

When I open here

Box for Lyrics hidden, please check and help me...

[humble cobalt]

You need to turn off "instrumental" mode if you want to add lyrics.

[dull brook]

humm, instrumental music automatic create lyrics ?

When I turn off "instrumental" I see box for write lyrics

[humble cobalt]

Instrumental mode is for creating songs without lyrics.
If you want to create an instrumental, turn "instrumental" mode on.
If you want to create a song with lyrics, turn that off.

[golden latch]

uploading for so long, how can it load fast

[dull brook]

yes, I know that, however When I create instrumental music, it's automatic create ?

I wan't create instrumental music with my lyrics, it's can't ?

[leaden crown]

website keeps trying to load but it doesnt load anyone know a fix

[pale edge]

You don't have to write with Suno, Just paste your lyrics or write them under.

[dull brook]

Does instrumental music match the lyrics I wrote?

I don't see any box for write my lyrics

I don't know how to make instrumental music match the lyrics I wrote?

[placid tartan]

what you want to do exactly?

You have already an instrumental song and want to add lyrics to it or what?

Otherwise disable instrumental mode and paste your lyrics in the lyrics box

[placid tartan]

try a wav file

[stable python]

Anyone else having issues with clipping? Everything is coming out too loud and then distorting as a result. Had this issue for a couple of days now

[placid tartan]

-14 lufs is far away from clipping range. must be something else

maybe shimmer or another ai problem

[humble cobalt]

I've had some generations that sound like they are clipping, although it's not actually clipping at the edges of e.g. the WAV audio waveform but sounds as if a hard-clipping had been applied. This was when I was covering something that already exhibited this symptom though so that wasn't helping matters.

Very unlikely that there's actually some kind of hard-clipping being imposed on the generated audio, more likely it's a side-effect of the generation process. For me it was only happening when I was trying to cover one particular song. I expect it may affect personas, if the persona's audio has a similar problem.

[golden latch]

i did doesnt work lol

[placid tartan]

ok unfortunate
I said it because there is a bug with FLAC files

[zenith stirrup]

So, as of now: I can't remaster a song that was created on Saturday to sunday night (4 minutes prior to summertime change in mid europe), I can't cover the song and even the persona that was made from it is not usable as the songs also get stuck
Suno, you screwed something up big

[timber crag]

Anyone else having problems with half their songs missing in their library this morning and extensions not generating? Site responds, but seems like half-broken

[solar grove]

I seem to be running into issues extending just now. Am asking in the Team\Mods section about it. Haven't noticed any songs disappearing.

[zenith stirrup]

if you have a song that was made around Saturday Evening/night (around 1 AM Sunday UTC) try to do anything with that one, wanna know if it's only my song of the summertime change has something to do with it

[solar grove]

I wouldn't have, sorry. My credit card company got cute and refused to allow the subscription payment to go through Saturday afternoon to "check on me" to make sure it was actually an active subscription and not a vampire. So I had to wait until Monday to get back to things, as we all know you should never make bangers on a free plan.

[placid tartan]

When you used Fade on your song, cover, remaster, extend are all broken

[karmic plover]

Yep, basically fade breaks all editing functions. Make this the very last part of your workflow for now.

[humble cobalt]

Something was fixed earlier with regard to fade. I don't know if it retrospectively fixes existing faded clips as I don't usually use fade out, but I tested after it was supposed to be fixed by making a new fade out clip and cropping and extending that (separately) and that seemed to work.

[placid tartan]

yesterday Fade did break my song

so probably not fixed yet

[timber crag]

Maybe their cloud flare stuff has gotten aggressive, too. I do see some network errors from CF when I try to view my library in my browser

[humble cobalt]

The fix was earlier today.

[pulsar pumice]

Replace Section is really bugged. I can see the sections are being generated in my library but they don't appear in the sidebar for selection in the editor so I can't use them, just wasting credits

[zenith stirrup]

thanks, needed to know that!

[smoky gyro]

That is so unfortunate

[thin summit]

idc about me trending, it was a concrete example. i care about the system not being farcical either have it done properly or don't. 0 likes trending songs or 4 shouldn't exist 4 is barely a group let alon a trend @smoky gyro

[short copper]

playing icon very "visible" on light color background ! I wonder who is programming such no-goes.

[inner quarry]

im having this same issue today

[hexed ledge]

April fools

[thin summit]

i doubt it

[hexed ledge]

Who are the fools is yet to be seen

[thin summit]

i wish they were that funny XD

[thin summit]

I'm still leaning towards a bug in the algo rather than incompetence and a lack of understanding on what consists as good marketing strategy XD

[hexed ledge]

Does seem they are trying something new though

[thin summit]

because seeing trends that start when nobody likes something feels Forced even for the Music Industry

yeah i think the ratio was way off

of whatever they tweaked

if they drop a track that has a few less likes than your usual average is fine, but it can't go to 0

or that way below

25 vs 180 on global is also huge

too huge

[hexed ledge]

Something more sophisticated than just 'likes' count is a good direction I'd say

[thin summit]

listens v like ratio and listne % should be an indication but then the non cheaters deserve some form of analytics tool or at least a note from the dev explaining it, its this random forced Beta tests we're sick of

i also get its a balance between being fair to all users and have "cheater prevention measures" with how much you give away in analytics. i think they just need to start getting the ban stick out, but that would lose revenue <<< and this is my issue. bot detection is not new, is not sophisticated and is generally not even that expensive, what's expensive is the bottom line.

its much simpler to ban the people than doing all these things that make them look like a joke company that pushes trending songs with 0 likes

[torpid girder]

Looks like editor doesnt support atm thumbs up and down on extends. Also, extends are forever in submit and if I switch tabs, and go back, then it is refreshed...

[silver sinew]

have the same issue

[chrome summit]

can't generate a single song for about an hour now
Ok the issue is apparently covering songs

[silver sinew]

after removing a section

[violet lance]

I created a persona using a song, and had some issues with it so I tried deleting it but now I get an error when I try to create the persona from that song.

[naive quartz]

Team, can you stop messing up, please..... Dec-Jan was deal-breaker bug with shimmer, now you "improved" UI. It WAS so nice and simple, without gradients and now it's sluggish. Just leave UI and V4 alone.... C'mon... "if something is working well - don't touch"

add persona takes FOREVER in new messes UI, like 5-10 seconds "loading"

[silver sinew]

remove section still broken, it errors and generates nothing

[rich scroll]

Hello. Just wanted to report that remaster gens don't work for me anymore but normal ones do. Thank you and have a great day!

[placid tartan]

@rich scroll @chrome summit

#🪲┃bugs-web message

[rich scroll]

Thanks boss. I'll hang tight 👍

[shut wadi]

I don't know if I mentioned that I figured it out, it was a virtual audio cable issue.

Entirely self-inflicted.

[stable python]

No - it's like it's generating the sounds too loud and it's distorting them. It sounds that way on multiple devices, so I know it's not my set up.

Here's an example: just generated: https://suno.com/song/39b1bc5a-b573-4489-b35b-b05ce00b2747?sh=aTAy945E1tHPNFTc

[placid tartan]

its just strong bass though, no clipping

sounds honestly clean on my end too. but the bass goes hard, thats true, but I actually like it because my heco loudspeakers can handle it^^

actually a cool song you made 👍

if the bass is too strong for your devices, just reduce it, its not clipped as you can see

[dry fox]

For some reason the word "Temporal" is flagged is pronounced it as "Temple" on creation and now i can't replace it, i even tried splitting it up, spelling it different, what gives?

Also my account is still marked as renewal date tomorrow, but you just DOUBLE CHARGED me for the yearly Premier plan.

[leaden yoke]

This is the usual V4 bug. Beginning of the sound in the song is good, the end has terrible sharp high tones out of a tube.

[brisk lichen]

standard since two weeks...

[thorn belfry]

I have a problem, I generate in “custom” mode with lyrics, but Suno only generate instrumentals. Already 6 songs created this way, which are without the lyrics I added...

[limpid umbra]

Whos having a bud that you cannot pick the lyrics you want to replace?

[atomic stone]

using replace drops credits to zero, a refresh restores them.
There seems to be no area for song title in the new UI when creating
There also seems to be no way to change the song lyrics in song details.
Who exactly tests these releases? This is literally stuff that anyone would notice the very first time they use the new interface....

[limpid umbra]

Whos using the replace se ction right now?

[humble cobalt]

Aside from the credit display bug:

Song title - click "Untitled Song" with the pencil next to it at the top of the Create pane.

Song lyrics in song details - if you mean the song details menu item, these are under "Displayed Lyrics" (might need to scroll down a little to see it.) On the song page itself you can click the "Edit Displayed Lyrics" button at the bottom.

[livid iron]

I try to login to my Suno account with Google, but now i get "Unable to complete action at this time. If the problem presists please contat support". I have contacted support and no response so far. How to solve this issue since this is blocking my daily work and i have signiciant amount of credits purchased. Any advise? I have tried different browsers and even devices without success.

[knotty crescent]

This Song cannot be covered or remastered ... https://suno.com/song/7d421b8e-edd7-483b-a82f-fce93ee2920e

[tawdry laurel]

My browsers not been working for fours. Anybody any issue to? I've logged out and cleared cache. It just continues to try make one then dissappears after a while. Tried the app that work but my app doesn't featured the things I want. I'm android.

[arctic vigil]

extending an instrumental is generating lyrics, despite having instrumental still selected.

[past tide]

Hello, I have a problem with a track that I really liked. I am a pro subscription user. When remastering or changing the lyrics of the song I need, an error appears "Stuck with generation". Please help me solve this problem, I just need to change the letters in the first verse... I can't cover or remaster it. I have this bug on ios too.

https://suno.com/song/a84607ed-29f4-4b44-9871-031bc2d13f3c?sh=YLnOYLzhVe3vXUCu

[past tide]

I've been having the same problem with my track for almost 24 hours now. If you get an answer, please let me know.

[limpid umbra]

anyone encounter this?

[past tide]

were you able to fix it?

I understand this problem happened with some songs that were created yesterday and as a pity you as well as me can not manage to remake the version that you liked very much?

[stray tendon]

I can’t open the wav files that I downloaded it keeps trying to download a video that I can’t play instead. Just re topped up and made a few new ones but now I can’t even use them 😢

[past tide]

I have the same problem on ios instead of wav, mp4 files are downloaded.

[stray tendon]

Oh dang that is so sad i have a really good one too 😦 hopefully they can fix it soon I sent them an email.

[humble cobalt]

The files are WAV files just named wrong. If you can rename them to remove .MP4 off the end that's a workaround until the devs fix it.

[fresh pendant]

Hi,

I am continuing to have huge issues with shimmering or hissing (basically white noise) in 99% of my tracks. I feel like I need to generate, extend multiple times from multiple parts of a track in order to get a decent 6 minute track. Literally 50 to 100 attempts to get something good enough to put into the DAW. It is very frustrating. I'm trying to create in V3 then extend or master V4; cover the song/ start from 00:06 again... exclude styles "shimmering hissing white noise etc.
Still no reliable workaround.
As a die hard suno fan. This disappointment is hard to maintain, especially when I feel i have created a killer track that just won't stay tight and free of noise 😦 literally 2000 credits to make 1 track i am 80% satisfied with:(

FYI my genre is house/tech house
... HELP 🙏 🙏 🙏

A few examples

https://suno.com/song/2f6feca3-1eb0-43ea-8eca-2afa4add081b?sh=DLQyWS6X89WxvGRq

https://suno.com/song/8b2b7398-0c35-43ff-98ae-38b48076ff07?sh=3KaUH1ECe1Blryyi

[chrome summit]

Not really
But discovered it was a specific song
That song is broken completely
Cant remaster or cover with 4.0 or 3.5

[limpid umbra]

Whos experiencing something like this?

[short copper]

Adding this in the auto lyrics box command makes an instrumental song: "Add long instrumental intro and solo."
Why ???? IT should not !

[limpid umbra]

did you reply for me?

[short copper]

no 🙂

[vale terrace]

Okay, understood. You'd like the version we developed that incorporates the "deeper harder science" concepts, using the revised Verse 3 that keeps the mention of ATP but avoids the word "phosphate" (which was causing the filter issue). This is causing error tag:phoshate producer tag is blocking the literally mention of the chemical itself

Here is that version of the full lyrics again:

(Verse 1)
Scan the texts, the quantum page
Biology's trapped in a bygone age
This false divide 'tween 'life' and stone
A 'vital spark' they claim is sown.
But trace the path from Hadean seas
Where geochemistry found its ease
In autocatalytic sets, emergent forms
Just molecular reactions weathering storms.
No threshold crossed, no magic line
Just complexity's gradient design
From chiral molecules to lipid spheres
Physics dictates, conquers fears.
The selfsame laws, from stars that burn
To replicating polymers that turn
And twist and copy, grow and bind
Just matter organised, you'll find.

(Chorus)
There's no division, 'Life' defined
No ghost distinct from matter's grind.
Just fields interacting, structure's dance,
An emergent pattern, given chance.
And 'Energy'? A value kept,
A conserved sum, while concepts slept.
Not substance flowing, pushing through,
A calculation, old and new,
Tracking change in system state,
But matter acts, determines fate.
Its configuration holds the key,
Potential realised, physically.

(Verse 2)
Consider enzymes, protein tools,
Accelerating nature's rules.
Or ribozymes, where RNA's might
Both stores the code and shines its light
On catalytic action's core,
Before the proteins asked for more.
The viroid strand, a naked code,
Hijacks the cell, bears its load.
No 'living' will, no drive, no aim,
Just template replication's game.
From deep sea vents to frozen dust,
Extremophiles betray our trust
In 'normal' life – they hibernate,
Just chemistry, held back by fate
Until conditions rearrange,
Physics compels the coming change.

(Chorus)
There's no division, 'Life' defined
No ghost distinct from matter's grind.
Just fields interacting, structure's dance,
An emergent pattern, given chance.
And 'Energy'? A value kept,
A conserved sum, while concepts slept.
Not substance flowing, pushing through,
A calculation, old and new,
Tracking change in system state,
But matter acts, determines fate.
Its configuration holds the key,
Potential realised, physically.

(Verse 3 - Revised, includes ATP, avoids "phosphate")
We speak of 'power', joules of 'work',
Where metaphors and fictions lurk.
The photon strikes, the electron moves,
Electromagnetic force approves.
Potential gradients shift and fall,
As molecules obey the call
Of lowest energy states sought out,
No abstract 'force' is thrown about.
When ATP's structure reconfigures,
A change allows new system figures,
Enabling reactions, makes them go,
It's matter's shape, the things we know.
The causal chain is structural change,
Within the quantum field's exchange.

(Bridge)
Forget the vitalist's old dream,
Reductionism reigns supreme.
From quarks and leptons, fields that bind,
The Standard Model charts mankind
And all that is. The wave function's spread,
Evolves by laws Schrödinger read.
Determinism, deep and vast,
No random dice are truly cast.
Apparent chaos? Sensitivity
To starting states, complexity.
Information's pattern, etched in state,
Consciousness? Just neural fate,
Emergent property, complex, true,
But physical, right through and through.
The concepts help, describe the scene,
But base reality's the field unseen
Whose excitations build our world,
By fundamental laws unfurled.

(Outro Chorus)
There's no division, 'Life' defined
No ghost distinct from matter's grind.
Just fields interacting, structure's dance,
An emergent pattern, given chance.
The base reality, stark and deep,
Is matter-fields, the laws they keep.
No vital force, no separate plane,
Just physics ruling, again and again.

[pulsar widget]

I am getting credits refunded on 3-7 second clips over and over and I can't understand why, they are good stong starts then they fail

[viral belfry]

why it doesnt let me dounloud the vidow for my music?

[placid tartan]

strange that it happens only for ios users. I wonder if its an ios issue

[viral belfry]

mp4 doesnt go down,

[humble cobalt]

I could replicate it on Chrome and Brave on Android - should be fixed now though.

[placid tartan]

btw: Why we're using mp3 and not AAC for the lossy compression?

aac is understood by all devices too and is much better codec

also the encoding settings of the mp3 are really weird

48khz 32bit float
And CBR
why?

These makes the mp3 compression efficiency even worse

[jolly ridge]

Different but somewhat related question: What is this "preparing phase" when you want to download the WAV version of a track? Does it mean that the backend is storing the stuff as MP3 and simply decompressing it when someone wants a lossless version???

[humble cobalt]

It doesn't use the MP3 for the WAV download and the WAV contains additional data that is not present in the MP3 (very high frequencies for example would be missing from the MP3.) My understanding is that it gets partially regenerated from the AI model or at least one of the steps involved in creating the audio originally.

[placid tartan]

yeah. gladly its not bloated up from the mp3, that would make the wav pointless xD

but please change the lossy codec and with VBR bitrate
Its strange to see mp3 in 2025

[humble cobalt]

As for why they chose CBR MP3 etc... I have no idea. Would be one for the suggestions channel.

[placid tartan]

CBR is one thing, but making it 32 bit float 48khz is - interesting -

[humble cobalt]

Pretty sure that's likely the default that MP3s decode to in e.g. Audacity. The actual data inside won't be samples in the traditional sense. I haven't dug into it much but supposedly a single MP3 file can have multiple different sample rates within it, so an audio program is likely to either display the highest one, or a default of some form.

[placid tartan]

you seem to be right with the bit depth, but the samplerate is at 44.1 khz mp3s loaded as 44.1
Ok then the bitdepth - my bad then

but still please use aac and not mp3 and use VBR 🙂

[steep pike]

Could use ogg. Just saying. But really we should be able to get uncompressed masters.

[jolly ridge]

Do ACC and ogg have lossless modes? If not, they could use FLAC instead of WAV.

[placid tartan]

I only speak for the lossy format. for lossless the WAV is fine, FLAC would use less space, but I feel like suno doesnt store the wavs, generates them on the fly when you demand for it, so wav would be less demand for the servers actually

ogg would be fine too, yes

I only download wavs anyway, but the webplayer plays the mp3, so if the lossy format would be a better one, we still would benefit all by it in the webplayer

[grave sinew]

Why can't we download videos of our own songs with free accounts now?

[solid musk]

Had over 10 clips stuck when trying to extend on a song faded out, a previous version without the fade out extended just fine 100%

[placid tartan]

we know

was reported already 100 times

thanks anyway^^

cover, remaster etc are all broken too then

[buoyant steppe]

If I want to buy more credits, the browser always freezes when it tries to confirm the purchase. And when I try to upgrade my plan from Pro to Premier immediately, it looks like this... After that, it says the upgrade was successful, but nothing has happened. Does anyone have any idea what might be causing this?

[placid tartan]

I believe you need to cancel pro and then go to premier, but not sure

[buoyant steppe]

I wanted to upgrade to Premier right away, without having to wait until the 28th for my billing date to pass.

[verbal lily]

I found out that new Edit has option MATCH LYRICS TO AUDIO. It is hidden under the dot menu button.

It says "Use this tool to correct issues where the written lyrics do not match the lyrics you hear in your song." Exactly what I need as often, with replacement on song lyrics gets out of sync with audio and it is not possible to make other alterations.

Problem is it is not obvious how to use it. i expect I should mark point on timeline in audio and mark same point in lyrics and match them, but I see no means to actually do it.

Has anyone used it and know how it works? Or this is buggy option and does not work?

[placid tartan]

The lyrics you have written must be in sync with the playback. When you playback the file it will highlight in your lyric word by word what is supposed to be sung and this must match with the reality

[leaden yoke]

I did it several times. I highlighted the song's timeline so that the words I wanted to correct were highlighted in the text box. Then I typed the highlighted text into the box below, made my correction, and started the replacement process. That was working for me a few weeks ago.

[verbal lily]

It seems you are talking about Replacement option. I am talking about option MATCH LYRICS TO AUDIO that is suposed to help syncing audio and lyrics if they are out of sync.

When lyrics and audio are out of sync, then when you make selection for Replacement, selected lyrics and selected audio to not match, so you cannot do replacement properly as it would place replacement at wrong location in song.

[leaden yoke]

Yes, i thought the topic is the correction from wrongly pronounced words.

Because "Use this tool to correct issues where the written lyrics do not match the lyrics you hear in your song." means what i said.

[lucid horizon]

Hello, why is it on the editor, when I replace a part of a song, the generated clip is not playing. It shows 'Loading' while the time is running.

When I go back on the 'Create' page, it can be played, but only on the editor, its not playing.

[ocean vale]

.... i dont know why but my likes and views are gone and i cant log in anymore (discord log in)

[sand scaffold]

Dear all, I again cannot log in to suno, and i even got logged out of my mobile app. Suno is really the only website where I have ever had trouble with logging in :/

I cleared all cookies, i removed all website data, but nothing helps. I even logged out of discord and back in. I get the feeling there is something like a rate limiter and then you account gets locked for some time and you cannot get in no matter what.

[ocean vale]

same ... i cant log in too

[sand scaffold]

Yeah. I get the "You do not have permission ..." requester. On mobile, on Windows, on Linux, so it isn't directly tied to the browser. But I get the feeling the discord login method is flawed, maybe one should not rely on discord for login generally.

In your case, try to delete suno cookies, if you have discord in browser discord cookies, close browser,. start browser, log into discord, then log into suno. This worked for me last time, but this time it doesn't.

Maybe the Cannabis Leaf in your avatar violates goodthink policies? 🤣 [https://en.wikipedia.org/wiki/Thoughtcrime]

[ocean vale]

tried it all ,,, now i have this message

[ocean vale]

i dont think so

but its frustrating AF ... i just want to log in and have a good time

[sand scaffold]

Yes. Same here. The "You do not have permission ..." I think that is a timed lock out i.e. there is a time your account is locked for repeated login attempts. But just a guess from personal experience.

[ocean vale]

i hope some one of the support or frontend team will read this ... its bugging my brain hard

[sand scaffold]

Ah :))))

I'll just wait and see if it works in 1 or 2 hours, this is way more than a reasonable time out for login attempts.

[worldly vine]

how can i reorder the songs in a playlist? Ive tried dragging each song into custom playing order but it never stays that way? I'm using safari browser on an M2 Macbook Air running ventura

[versed charm]

Hey Suno team!
Unfortunately, I received the following error again when I tried to create a persona:

🛑 “An error occurred while creating the persona.”
(See screenshot below)

I have tried several times with different images, titles and description texts - the error occurs each time immediately after clicking on “Create Persona”. I am using the latest version of the browser (Chrome / Edge tested) and am a Pro user. Cache has also been cleared.

Since I'm actively adding personas to my album, a solution would be really helpful! 😊
Many thanks in advance and best regards!

Translated with DeepL.com (free version)

[opal carbon]

I have the exact same error

• Also can't crop/remove/Fade out

[elfin star]

where is the delete button???? the menu doesn't fit on the screen. fix it

[indigo river]

Can someone explain what the hell is wrong with the Extend function? It literally destroys the original melody — like it's not even the same song anymore. I’m trying to build on a track, not start from scratch with something that sounds completely unrelated. This makes the whole process super frustrating. Is this a bug or just how it’s supposed to work?

[robust river]

Just to add – I’m experiencing a similar issue on my end. In my case, I’m unable to create any persona at all, as the system claims I need a subscription – even though my Pro plan is active and working fine elsewhere.

I did encounter the same error with the previous persona I tried to create (just before this one), and since then, that attempt has remained greyed out and uneditable.

Would really appreciate any help resolving this – especially as I’m in the middle of expanding my album as well. Many thanks in advance!

[sonic holly]

Sorry, I can't download my music in mp4 format. I'm on Opera, it doesn't work, I've also tried Firefox, it doesn't work either. I can still download mp3 music, but the mp4 format doesn't work.

[leaden yoke]

Are you on IOS ? Check the name of the downloaded song. It could be that it's song.wav.mp4
There is a bug. Rename it to .wav

[sonic holly]

That's not the problem, I can't even download the music in mp4 from the Suno site. When I press the button for download nothing happens.

[astral shoal]

Have not been able to generate any songs for three days now. I only get a server error message. This is on both browser and mobile. Yes. I cleared cache and cookies. Tried a different browser. Everything. I am a paid tier.

[split rampart]

Hey everyone is the song editor broken or something ? I got back on suno after several weeks and all of a sudden there is no sound in the edit preview now, is it just me ?

[balmy snow]

I have been trying to change the words of a song in editor for several hours, but your system is riddled with bugs like a cactus. Editing is not possible, after replacing the first words, the editor crashes, and when I return to the song again, the intro (in editor) takes up 3/4 of the song and I can no longer do anything because editor and lyrics is completely out of sync. This is very, very poor considering that I pay a subscription. I'm wasting credits on generating more and so it can go on for hours because it doesn't lead to anything. The song is in Polish and the editor swaps to some other languages when editing. This app isn't even an alpha version, it's just plain rotten. If the song fails from the beginning then it's a waste of time for unproductive tweaking which leads to nothing. Do something about it, because the competition is not sleeping.

[long karma]

hello , is there an issue with the replace section ?, when i try to replace a part its not followed with the lyrics

[frail vigil]

Hey, everybody. Colleagues, I don't understand what's wrong, some functions stopped working. I created a persona, I try to create a song with it, but with heavily edited text, and the persona swallows the words and drinks the old text. Because of this I decided to edit the old track piece by piece, and when I click edit track piece, on the right side of the window, nothing happens.

[elder wigeon]

I asked in general-big mistake. lol but I need to know how to access the playlists that I create. I have several but only 3 ever show up on my profile page... I click on either top or New and it's the same three. I just created another one and it's no where to be found unless i want to create a new playlist and there it is in that line...can't access it but I can see it's there. I just want to be able to get to them.

[next prism]

I am trying to replace lyrics in a song and i keep getting the message that the lyrics don't match with the content guidelines, but i am really only trying to change one word - 9 to 10 - becuae the AI doubled up 9 in the countdown. But for the 6 second minimum, i've tried to replace all 10 numbers (10,9,8,7,6,5,4,3,2,1) and i've tried writing them out alphabetically (ten,nine,eight,etc) and i am still getting the same error no matter what i try. Any suggestions?

[bright totem]

Think about if you wrote someting like: you can stalk by yourself...maybe in a diZZ-rap battle. Then you have maybe to delete the whole sentence, not a word. Becaus ai dont understand, that this was fun. But i understand this problem, because you can use it in a mean posting on other sites.

[analog cloak]

I just generated a dozen songs that were all almost identical. It's never done this before. Even when I used the same exact prompt with the same persona, it usually gives me different songs with variation. These are the songs:

https://suno.com/song/0ad9a413-c4c3-4492-894a-a905dfeebd58?sh=4fY4aPE2DdK7Zcvt

https://suno.com/song/f705b2b7-3221-464f-8f2b-47ce7a342cc8?sh=MCFtMcRYAuqa6jgw

https://suno.com/song/9b4883a6-eeb8-4acd-86c6-263cdae9c487?sh=s69UbTujt4R796u9

https://suno.com/song/1f132b42-4ff6-4bdf-b91b-e03b60cd8730?sh=6mEeYk9f0lfFnDv9

https://suno.com/song/3f7f7500-2804-4137-bb50-785991257e74?sh=LYH0IvYcLJ73kaj9

https://suno.com/song/eafc5ac6-7682-445d-9c23-e5ff43087ad0?sh=8d8AV5shD8Ds7c0Z

https://suno.com/song/bcbef58e-79a0-4fa9-acb1-df486a00ee83?sh=S8iM6NFv5UfwpsfO

https://suno.com/song/3c1273c5-5178-4a7a-8bb8-b47d5ff2ba62?sh=JfVkssc5neA230ZI

https://suno.com/song/53ac7705-8160-4a34-9df8-9e188bbb41f0?sh=HcBOG9N3nyN5tNBA

https://suno.com/song/0eeda360-e36a-4dea-b5c9-7c6c1d954a7a?sh=gC4aQ65v7Wa3lD6a

If you play a few seconds of each song, you can tell they're nearly identical. It would change little things, like once it started in the second verse and one was only a few seconds long... but can I get these credits refunded since I was trying to generate new songs in various styles? How do I keep it from doing this again? Now I don't want to use this persona anymore because I'm worried it won't give me anything new and I'll just waste those credits.

[frail vigil]

I've already spent about 900 credits, tried different ways but nothing works, its double. I can't edit the track either. Guys, are these bugs fixed at all? And when to expect a fix? And is it worth waiting for it at all?

[silver sinew]

If you use the same lyrics as in the persona it should give you a 1:1 copy of the persona

[atomic stone]

This may sound a bit crazy, but in the replace area, to toggle the radio buttons for Keep length, Instrumental, Change Lyrics you need to click on the word, not the radio button. Clicking on the radio button closes the pop up box WITHOUT affecting the status of the clicked on button. Clicking on the word changes the button status and keeps the box open.

[copper kernel]

Cant download video of song since yester day, doesnt work on pc, chrome edge or android chrome. tried diffrent browsers and devices.

[quick nova]

So... Was having issues already for couple months trying to generate a song, and it always just didn't let me, saying there's an error in the site

Honestly thought it'd be fixed with time, but seems like there's some specific error.
Is that... Kinda like a country lock?
Idk, I don't have any idea why it doesn't let me generate songs, when I previously did so successfully for year and even more straight.

Free account. Never was paid

[minor snow]

I used the edit button to change a specific part of the song, the first one worked fine and I could click where I edited the text. in the second edit the text is not selected. It does not recognise the text, is there a solution to this? In the picture I sent in the attachment, the lyrics of the song are marked, but now they are no longer marked.

[main bear]

What's wrong with Suno today?

[solemn cave]

After applying for a replacement, the new song is not structured. How to solve this poblem?

[silver sinew]

Crop the song without removing anything so that it creates a copy

[coral island]

Does anybody really know how the crop section works because when I crop it I don’t ever get the option to remake the song

Customer service????????

[manic marten]

Even with new prompts it's generating old ones no matter how many times I clear or even open Suno in new tab

[swift totem]

Is this on a phone, or PC browser? Info like this will help the devs reading here. I wrote some notes on displaying playlists here. #1355299301546528929 message

[modern hearth]

help Login Error"You do not have permission to access this page"

[rancid fossil]

Where is that option normally? There is "reuse prompt" or "cover"... either of those you mean?

[coral island]

After you use the crop section, you have the ability to see the crop section, but no prompt to get whole song like you do when you re-create a section it’s very confusing and of course you get no answer from customer service ever, just like not getting credits that I am due….

[rancid fossil]

There may be something buggy if it had worked before and now it's not there. But if just a feature you want to see, that's going to be best requested in suggestion channels.

I won't go further as this is bug channel, but you might want to ask in the technical https://discord.com/channels/1069381916492562582/1102676217687195679 if anyone has any ideas how to get what you're trying to achieve.

[placid tartan]

the crop makes automatically the full song instead of just a section at first - because the section is equal to the full song in case of crop

[lethal bloom]

You need to pay for make songs

Also, im trying to make a spanish song, here's the lyrics...

(SOY UN MICOOOOOOOOOOOO!!!!!!!)

Soy una rumbera
rumbera salvaje (YU YU)
bailo a mi manera
como los primates (YU YU)

soy una rumbera
voy cortando el aire (wuh, wuh!)
y si me dan cuerda
ya no hay quien me pare (AAAAAAA!!!!)

soy una rumbera,
rumbera,rumbera,
vamos a bailar (SIUUUUU)

las manos hacia arriba,
las manos hacia abajo
y como los gorilas
¡Yuh, Yuh, Yuh, Yuh!
todos caminamos.
las manos hacia arriba,
las manos hacia abajo
y como los gorilas
¡Yuh, Yuh, Yuh, Yuh!
todos caminamos.

soy una rumbera
y vengo a alegrarte (YU YU)
para que tus penas
se vayan a Marte (YU YU)

soy una rumbera,
rumbera,rumbera
vamos a bailar (SIUUUUU!!!)

las manos hacia arriba
las manos hacia abajo
y como los gorilas
¡Yuh, yuh, yuh, yuh!
todos caminamos.
las manos hacia arriba
las manos hacia abajo
y como los gorilas
¡Yuh, yuh, yuh, yuh!

todo el mundo tocando hierba
todo el mundo tocando hierba
todo el mundo tocando hierba
todo el mundo tocando hierba

soy una rumbera,
rumbera,rumbera,
vamos a bailar (eso!)
soy una rumbera,
rumbera,rumbera,
vamos a bailar (SIUUUUUUUUUU!!!!!)

las manos hacia arriba,
las manos hacia abajo
y como los gorilas
¡Yuh, yuh, yuh, yuh!
TODOS CAMINAMOS!!
las manos hacia arriba,
las manos hacia abajo
y como los gorilas
¡Yuh, yuh, yuh, yuh!
todos caminamos...

So, what can i do?

Also, is even the song explicit or is the copyright?

[elder wigeon]

It was this way on phone, tablet and my computer. Someone finally told me that in order to 'find' my playlists and make them public, or even vote, that I had to go into my Library...Maybe I'm just not the norm, but I rarely even go to my library for anything. I go into my Profile, Create, and Workplaces. I only ever hunt for a song in library if I'm certain I made it and somehow it's not popping up any of the other places. Library is more like the lump area where all the songs, clips and bits go until I decide what to do with them. LOL... SO, I DID find my playlists...and it was there. In Library...

[native jolt]

so first it tells me something's wrong with my lyrics (no explanation, as always) and now it tells me i am out of credit but I still have 20

[native jolt]

I keep running into the same issue, with english and German

and now it changed the error, saying I am creating to many songs simultaneously. no i am not, 2 as always

[naive phoenix]

Excuse me, I'm having a bug with mobile browser where I try to download my music video, but it redirects me to "about:blank" and no download, I go back to the previous page it says "download failed, try again", I try again but nothing changes, still sends me to "about:blank" and no download

[sturdy bison]

I’m trying to create a new song in both Auto and Custom, but it keeps reusing lyrics from an old song I made ("a love story") even after I change the prompt, paste new lyrics, use incognito, and even create a new account. It’s stuck and won’t take new lyric input no matter what. I’ve tested every workaround. Anybody else running into this issue?

[humble grove]

BUG: Not having the ability to name the songs as you make them is a MAJOR pain. I use the name to mark the "version" of the song so i know which songs have which features to the lyrics. I generate about 10 songs at a time. You did not make things better by removing this. Fine if you want to make it hide but you have to show it. having to manually go in and rename 10 song over and over is a MAJOR hassle.

[humble cobalt]

Click "Untitled Song" at the top of the Create pane to set the song title.

[humble grove]

sweet! Didnt' see it there. Thanks much. What a relief.

[brisk ice]

yeah i have that issue as well 😦
can't get in with discord sign in

is there a work around someone can suggest?

[wintry jewel]

Why I often have to waste 300 till 600 Credits just to get an end, that ends the song?

[ocean vale]

I wish I could say yes, but not for now, lets hope!

[leaden crown]

Did everything I could to try and fix my browser issue as Suno won't load on Microsoft edge or Google Chrome even with clearing cache and cookies and reinstalling both had to download Firefox to get my account to open and I'm a paid member

But my 2 other browsers was stuck in a infinite loading screen

[cinder cove]

keep getting this message when i try to upload audio despite the audio i am uploading being completely non-copyright

[daring saffron]

Anyone having similar problem?

[modern ocean]

The app and website are funky, I think the servers are overloaded

[edgy knoll]

Fade out problems? Trying for 3 days. Timeout, relod, no changes. 4. day: Got one extended version "faded". Original version, no dice, 5 tries.... says faded in lib, but isn't. (Replaced one word on both before trying).

[uneven ivy]

I can make v4 tracks on zero credits without a subscription (this is not a visual montage or fake)

[pearl horizon]

I basically can’t pay for my subscription; my card keeps getting declined by Stripe even though I’ve got enough funds.
I’ve tried two different cards and both got rejected

[full socket]

I think the button appears when you select the section you like from the list, I think it's Apply or something like that.

[silver sinew]

removing sections still shows this error, even in the rare cases where it works

[ocean vale]

yes a lot of and there is no fix for that ... untill now :/

[coral island]

I will look for the button thank you

[native jolt]

so... now i get the error about inappropriate prompts even if there are no prompts, or when i pick from suno's suggestions. suno is a bug fest right now

[swift totem]

Di d you work out what it was actually objecting to? I had this a few weeks ago, and managed to figure out what the problem was. Hoping that Devs can investigate my solution and resolve. https://discord.com/channels/1069381916492562582/1308499132356362383/threads/1350064781301907487

[native jolt]

no, even with no prompts it refused, unless I tried instrumental

[wintry karma]

ghk'osbndsfdhhhh

[opal carbon]

After multiple try on several browser (Firefox, Brave, Opera) i'm still getting an error when creating persona's, any work around has been found ?

[quasi turret]

v4 absolutely cannot pronounce "silo node". 😆

[novel cairn]

hi guys - any help appreciated. tried editing replace and extend in firefox, chrome, and safari - i see submitted but no new drafts. no credits taken either.

[placid tartan]

really? maybe I need to help you somehow

[fickle zinc]

Me, too. After pushing the button and waiting, Suno assumes the problem and says to refresh which is back to no fade out. So I do it again - lather, rinse, repeat. Is Fade Out flat broken?

[brisk lichen]

since two weeks, the same song, cant remove section

[modern snow]

Stop giving us 2 minute extension songs please!

[ornate oyster]

there is probably a bug of suno in safari: when I enabled both Repeat 1 and Autoplay, and played one song until the end, the music player just stuck and the play button was blinking between play and pause icon. It seemed like that it was quickly looping between the play and pause status. That added 400+ plays to my latest song.

[mental kernel]

Why are all my tracks 2:03 minutes on the dot and 1 singer 99% of the time? There used to be variety.

[rancid fossil]

Update: resolved, right? (We think)

[quiet bronze]

today's generations are really bad...

[sour python]

when replacing a section like chorus...i get the choice of two sections like normal. but NONE of them plays sound or loads structure. i see the words running through at the lyrics on the left but nothing happens. thought it was just a little bug but now i got like 100 credits (tried different zones to replace) lost into nothing. also the V4 overtunes it to high towards the end of the songs....always the same. unstoppable. until these bugs arent fixed i wont subscribe again. thats horror drowning credits into nothingness man....

[hazy silo]

All my songs are coming out as instrumentals.

[zenith tinsel]

I have the opposite. Everything has lyrics. Doesn't matter if I press "instrumental". I hope they get it fixed.

[mortal slate]

Jazz styles, including blues and soul, make a lot of bloopers when reading the prompt, they swap stanzas, make a lot of repetitions of lyrics that are not needed or kill the meaning of the lyrics, thereby changing the length of the planned parts ... and looping is generally the trouble with the whole Suno and the reason why in a number of styles people just try not to work ... is it really impossible to put on the switch the function, "Do not repeat the prop that was already used for compilation and another checkbox "Do not make loops in the style". Writing all this in exceptions does not work, as the function itself is practically useless, because it does not live up to the expectations placed on it.

[sour python]

anyone else having V4 problems?

like its so overtuned in the end of the songs its like you are underwater and hear whales singing....

[misty cipher]

I resubscribed about a week ago because I heard that much of the editing song features were fixed. I've tried again and it's much better than it was a month ago but I still have an issue where I can't get the "Current Lyrics” in editing mode to reflect what the current lyrics actually are. The current lyrics to songs show up properly elsewhere but for some odd reason revert to some jumbled mess when I'm trying to "replace section" and because of this the replacements are almost always way off.

[sour python]

after even more credits in i stop and wont sub again. this sounds horrible. V4 starts always awesome and in the end EVERY SINGLE SONG IS RUINED! i try other KIs. this sucks!

[native jolt]

so I still get annoying notices about something wrong with the prompt, but when i let suno write something it goes through with any prompt.

Serioulsly, I am about to look for alternative AIs

[gusty nebula]

can someone look at my account 👍 i think my subscription has bugged out and i can't resub or cancel a sub to resub. thanks in advance

[swift totem]

This channel is for bugs with the browser. For V4 problems go here: https://discord.com/channels/1069381916492562582/1308499132356362383

[brisk lichen]

Problems, but not chat. We need suno v4 bugs chat 😢, like #bugs-v4-browser

[rain quiver]

Not sure the best place to report this.

I'm trying to Remaster a 3.5 song but it fails every time. So i tried to resuse the prompt and I am being told the lyrics go against guidelines.

The lyrics are a reworked version of the 1862 hymn "Angels We Have Heard on High" with customized lyrics. The original French and the English translation are all public domain. My arrangement doesn't add new lyrics but modernizes the arrangement.

So this should not be causing an issue. Please update your lyric check to allow these public domain lyrics to pass the check.

[toxic epoch]

transferring songs to other workspaces don't work for me anymore. i tried using different browsers, but the result is the same.

[muted linden]

Is there a problem with the browser version. I tried with Chrome and Edge, and the site just keeps loading, sometimes it simply crashes. Tried to reboot my PC and even installed a new version of Chrome and removed all the cache. No luck.. 😦 edit: resetting the whole Chrome fixed it, but strange that there is a same problem with the Edge browser

[proven zodiac]

Yeah

[full socket]

If you like you can post your prompts and discuss and figure out what is wrong or what caused the system to error... either in #1308499132356362383 or #📚┃suno-school ... threating to leave without any details will not have any benefits.

[cedar sparrow]

#🪲┃bugs-web Menu/feature "COVER" not working, anyone has same problem?

[dry fox]

HUGE ISSUE WITH UPGRADING. I decided to go to premier, I was 5 days away from auto-renewal, it charged me twice for a whole year, then a third time on auto renewal. WTAF. sent email to billing still no reply after 2 weeks.

[native jolt]

cancel what? I am a basic user. I'nm not going to pay until all the bugs are fixed. As I said any prompt for this song I am trying comes back with the same error about inappropriate prompts, even without any prompts. Happened to other songs before, but it usually resolved after a few hours.

Same with complaints about inappropriate lyrics, it usually goes away after a while. Just this one song is stuck. I'll probably just forget about it fore a while

[viral belfry]

anyone else can get their vidow out? it doesnt let me for a few days now in mp4. only in mp3

[fossil blade]

There are problems with the songs generated in the past two days. I wasted more than 200 points and none of them are normal. The first problem: most of the songs are only about 2 minutes long, and the songs are incomplete. What is generated is not the whole song, or it ends abruptly and is not finished. The second problem: the singing voice is abnormal, it feels like electronic music, and the sound is not clear, which is very unpleasant. The third problem: the arrangement and instruments are also abnormal, the accompaniment is very small, and it feels very strange, just unpleasant. . . All the songs generated in the past two days are like this. Please help me find out what the problem is. This situation has never happened before. It used to be normal. I still operate the prompt words in the same way as before. There is no problem with the prompt words.The generated song is like this, you can listen to it, https://suno.com/song/23dc729c-f0e6-4f7c-a8c2-ba2ea4c5d1f7?sh=7gC6aDZHHVxTf7WK I have generated a lot of songs like this in the past two days.

[bronze owl]

After editing the song into "Full Song", trying to edit again doesn't display each part (i.e. Intro, Verse etc) and even after refreshing the page doesn't work. This doesn't work whenever you extend, replace etc. Shows the whole song as outro.

[hazy wing]

erm what are these lyrics

[brisk lichen]

still, since 3 weeks

[rancid fossil]

Suno moderates for previously written material. It could even be your own works , if you've been publishing awhile. So both public domain, Creative Commons+, copyrighted, whatever, are insignificant as for their status labels, if they are published or publicly known material and not owned exclusively by you -- the one and only test needed -- then it's not acceptable as allowed content. That includes Mother Goose rhymes, common limericks, Mary Had a Little Lamb, children's songs, the ABC song , producer tags, quotes, common phrases, etc.

[tiny lichen]

Can I create music for my own composition and recorded audio? And How?

[rancid fossil]

Not likely a bug. You may have ventured into inadvertently using the wrong app? You may fill out this short form for a review of your issue. https://sunomusic.typeform.com/to/zGsJSzsf

[rancid fossil]

Not a bug 🧑‍🔧 comment. Maybe post in https://discord.com/channels/1069381916492562582/1102676217687195679 for some suggestions.

[rain quiver]

That's a pretty extreme policy. How are we to improve works of the past if they are banned because we previously created them? I have plenty of other even older 3.5 songs that Remaster just fine. So I suspect in this case it is complaining of the public domain lyrics, even though they are restructured.

But such a restrictive policy is going to compound on itself over time making it very difficult to produce any songs at all.

[brisk lichen]

cant remove section, another song

[hot vine]

interface and generation breaks when generating many songs

[brisk lichen]

one little question: where is "title" section?

[humble cobalt]

At the top.

[brisk lichen]

wow, now i see , thank you 😉

[full socket]

I heard of a trick to get it sync' up again... by Crop the whole song and that'd create a new clip.. then you can continue editing on the new clip.
Give that a try!

[fiery wren]

Hi! I’m having an issue with my latest track — I can’t make it public (I can only copy/paste the link), and I don’t understand why. I imported an instrumental from a free type beat and made a cover from it. I mainly do this to guide the AI in a specific direction, and I make sure the instrumental doesn’t contain any vocals. The final track is basically a cover of a cover of the imported audio. Could that be the reason? Or is there another possible explanation?
https://suno.com/song/bbc5c2f6-ea70-4b36-8313-415e3f50c1a0?sh=Mg8gjLm2EwSHMLyg
Thanks!

[full socket]

If your uploaded audio has vocal, then you can't set any song made from it public on Suno.

[fiery wren]

Yes, but that’s the thing, the instrumental doesn’t contain any vocals, and on top of that, it’s a cover, so Suno should have removed anything that could’ve caused an issue. In any case, there are no vocals or adlibs in my track that could possibly come from the original instrumental 😕

[full socket]

It could have been that the system might have mistaken detected vocal on some instruments... but it's the rule they set.
So, you can plead your case by emailing [e-mail] see if they could make an exception - I doubt it but who knows!

[fiery wren]

Yeah, I don’t know, i'll try, maybe the type beat was considered a copyrighted instrumental. Thanks anyway!

[humble cobalt]

Uploads containing vocals can't be made public, nor can anything derived from them.

For the song you linked, the original upload does contain a vocal of some form (which Suno has transcribed into text), including an audible watermark of a voice that says "purchase your track today" around 1:00 and 1:40.

As a reminder, you must own the rights to audio you upload into Suno.

[silver sinew]

I cannot change the lyrics of my song from the "Edit Displayed Lyrics" view

[shadow smelt]

unable to download my created song from yesterday. video version with lyrics is taking me to a blank page and that's all.. nothing happening after that.

problem solved for now

[dry fox]

after and edits the editor errors and you are unable to re-load any cropped/removed or replaced song creations

[viral belfry]

can anyone help me? i made a dark pop rock song and it doesnt sound pop rock at all

[gusty nebula]

my card keeps being declined. It works everywhere except for suno

[deep stream]

Hey, can someone tell me why my subscription status isn't syncing on my PC? I have Pro on my phone and Free on my PC. Strangely enough, credits and songs sync, but the Pro status doesn't. I've tried all browsers and even reinstalled. Suno support is slacking and hasn't responded despite multiple attempts to contact them.

[gusty nebula]

i'm also having problems with subscriptions too, i think they might be broken 👍

[deep stream]

That's crap. After all, we're paying full price, so I'd like to use Suno to its full potential. Their support also seems to be ineffective. Aside from the automatic reply from 'Mike,' nothing's been done.

[gusty nebula]

they don't really engage with us much tbh, you'll know when they've done their part coz it just magically happens

[brisk lichen]

hello, where is pinned option?

[short bloom]

I use Discord auth and have error:
"You do not have permission to access this page. Please contact support if you believe this is an error."

[deep stream]

@gusty nebula I don't get anything out of that. Strictly speaking, they aren't providing the service they paid for. This has been going on for about a month. We should actually be getting a credit note or something. I can't and don't want to rely on magic.

[iron bison]

This is not a bug report, but I apologize to everyone as there is no other means or place to report this.

Currently, I am facing worsening issues with my subscription, and I am very troubled.

During the DM exchanges when the initial subscription bug was addressed, due to my misunderstanding of the English translation, I thought that my old subscription had been canceled. However, it turns out that it was not canceled, and the fee was deducted.

(On February 25, at that time, my credit was not increased; only the fee was deducted.)

Then, on March 11, the new subscription was set up, and my credit was restored.

(Thank you, Mike B, for your kind assistance.)

However, for some reason, I ignored the upcoming invoice for the old subscription that arrived in my Gmail, and as a result, my account was locked on March 25.

About 14 days after the credit was replenished, I was downgraded from the Pro plan to the Basic plan, and my ability to use the credit has been restricted.

(70% of my credit remains, and it is about to expire soon.)

@Mike B and everyone at Suno support, I fully understand that you are busy.

I feel bad for reaching out multiple times, but since I am paying for the service and I love Suno, I hope you can understand that I just want to receive normal service.

It has been almost two weeks since I made my inquiry.

I sincerely look forward to the day when I can enjoy and laugh with Suno again.

I await your response.

(I am not good at English, so I am using a translation app. I apologize if I have caused any discomfort🙇🏻‍♀️‪‪)

[tawny anvil]

I have the same problem 😩 https://suno.com/song/3398fa56-6e38-4561-81b0-6324fcf80826?sh=mhuYZ9PZxfFaS6np

[iron jasper]

Persona tuning broke due to the fact a crop no longer removes the connection to the persona that created the clip.
Thus it is no longer possible to make a persona out of the output of a persona even if you crop the output

Just to clarify this makes suno unusable for me

[stuck zenith]

WHAT

[stuck zenith]

I can still make persona from crop of persona song, it might be a bug on your end

[iron jasper]

Are you using V3.5?

[stuck zenith]

v4

but I'll try with 3.5 too

from crop of persona song (v4)

[iron jasper]

Maybe it's not rolled out to everyone yet

Its broken on my main and backup account

[stuck zenith]

hopefully they didnt actually change something like that

if they did the team will not be ready for my wrath

all I use suno for is pretty much building and tuning personas

my guide will be rendered useless if it changes

[iron jasper]

pretty much the same for me
Looks like this for me on a crop

I had a sinking feeling already when I saw the persona on the crop

[stuck zenith]

oh god

[iron jasper]

I guess i can kind off use cover until it's fixed but its not really the same

[stuck zenith]

@small shell I'm so sorry for the ping!!! But is this able to be confirmed? I really, REALLY don't want something like this happening, it will make iteration useless

a change like this will genuinely kill my creativity on the platform, unless a way's made that separate personas can be made off crops (but hopefully this is a website bug)

[fossil blade]

How can I solve my problem?

[hearty nymph]

hello, who do i speak to about being overchaged?

[jagged marsh]

Can we also have notifications for replies to comments nested deeper than L1? (Not strictly a browser bug; there is no notification on any platform).

[silver sinew]

i support this complaint, give me back the make persona button

[timber gale]

Any luck yet? I've written to Suno Support and even Billing. I've sent them links and examples of my Remasters and covers not working at all. Like you say: It extends instead, but in very poor quality. I've written to @small shell (he's actually replied kindly, but so far nothing has really happened in terms of getting any sort of real help from Suno).

[karmic bay]

Bug found in browser.

If you switch between simple and custom mode, the custom mode should ignore settings made in simple mode.

How to replicate:

• try to create a song in simple mode, make it instrumental
• go over to custom and try to create a song with lyrics

[tender ember]

My profile is buggy. I deleted my 3:37 song from the trash bin but why is it showing on my profile it wouldn’t let me unpin it. Thank you for checking it out. Even the song page is showing me black too https://suno.com/song/13e2e374-e5af-413b-a9a3-ab13cca55324

[spice flower]

months has passed, 4? 5? and yet V4 still can't extend song without changing vocals. what the bloody point???

[tender ember]

Never mind I fixed it I had to pin and unpin songs to get the 3:37 song to move off the front section of my profile.

[small shell]

thanks, flagged 👍

[wary flare]

Does anyone know why the suno app is not letting me login?

[eager shadow]

same cannot login.. subscription just renewed and cannot access my account on web or mobile app

[stiff lantern]

uploading not working

is that known atm ?

more than 10 min right now

[radiant oriole]

making long songs and instead of giving me the full 4:00 that I can extend from it's making all my songs 3:12, I've had at least 30 songs with this exact number (this is on browser, using firefox, not sure if that helps)

[humble cobalt]

If you are using persona or cover, the shorter time is a current limitation of those features.

[radiant oriole]

oh I see, I am using a persona so this makes a lot of sense now, thanks

[limpid cosmos]

it probably gave you an error message at the bottom of the page when you were not looking. If there is an error, it shows the message but the upload window stays the same... so if it took to long, you missed the error message.... most likely

[eager shadow]

is there really nobody to help with this? going on 5 days now since I emailed support twice. I've been a consistent paying customer every month since Suno V1 released. If my account is not able to be used anymore for whatever reason may I at least receive a refund on my sub that I can't use?

[cursive grotto]

hello suno frens

experienced this a few times where if you make too many replace sections of a song pretty much all replacements, extensions or similar just stop working

[hazy wing]

day 4 asking for literally anyone from support cause they never answer their email ig

[silver sinew]

You are on the "create account" page, not on login, maybe that's an issue

[eager shadow]

nah its the same difference when using a SSO, trust me ive tried every which way on multiple devices

[silver sinew]

Yet you definitely will not be able to log in on the sign up page

[eager shadow]

log out and log back in, its the same page

[silver sinew]

It's not

[eager shadow]

if you log in with any of the buttons above 'or' on either one, you will get the same result..

[silver sinew]

I didn't say it will solve your issue but your screenshot showed signing up so that didn't match the problem

[eager shadow]

takes me straight back to the sign up page, if I flip it to sign in, the error message goes away

only way to show the error message

[silver sinew]

Then you can only wait for support to respond

[rancid fossil]

[Is that a mistype?] I read that as "If i click my SSO on the SIGN IN (log in) page, there is no error" -- and you would then be logged in. So I'm missing something. 🤔

[brisk lichen]

bug come back and cant crop/fade song

[eager shadow]

I use SSO (windows button), it redirects me back to this page:

Which shows “sign up”, the guy last night was giving me a hard time for showing the wrong screen but changing the screen to sign in, just gets rid of the error text, so wouldn’t be able to show the error I am receiving to staff here. Still signed out regardless, sorry, hard to explain it properly via text

[eager shadow]

Appreciate the detailed response, I’ve been locked out since 4/5 and emailed support that same day, the subscription just renewed yesterday but doesn’t seem like official staff are acknowledging anyone with this issue. I’ve been using Suno religiously since it was a free beta almost 2 years ago, so not being able to use it right now is killing me

Just tried it now it started working again!

[rancid fossil]

Cool. Sorry to hear of your problem then. I recall your name from other times. I've been on since last March ('24). Again, I'd scroll through and find some members having had the same and see what response THEY got. Maybe that can shorten the wait if they have had good news for them to pass along. Try Foobar first then. He seems to have maybe worked it out💪 .

[jagged marsh]

Replacing a section in a song and then trying to Edit the resulting song further results in the editor losing the song structure (I had the entire song labeled as [Intro] or [Outro]). Cropping the song (without actually cropping; just selecting the entire length and applying Crop) helps and the "cropped" version shows the structure properly again, but would be nice if we didn't have to do that.
Also, sometimes trying to edit the "cropped" version results in a "clip not found" error message. Reloading a few times usually helps "find" it again, but also bit annoying 🙂

[chilly girder]

more hollow audio
more shimmer
Every song has terrible audio when making Metal tracks
The guitars all sound like keyboards trying to be guitars

Seriously Suno team. what's going on?

[limpid umbra]

are replace section working on you guys?

[rancid fossil]

Right on. ✊️ Hope it stays working. I'll take out my comment. It's obsolete now.

[eager shadow]

Appreciate it man! Thanks for your time

[finite snow]

Hi, Suno was doing something very weird, my friend always let Suno generate the lyrics and for some reason Suno said that he can’t generate that because the lyrics were likely ‘copyrighted’

[full socket]

Suno sensored itself.

[finite snow]

how can i report it to the suno team?

[full socket]

If you really want to, you can send an email to [e-mail] and include the screenshot but I imagine you are not blocked by this.
Just generate a new one and it should be ok... hopefully won't happen again.

[finite snow]

okay imma try again and let yk if it worked okay?

[tawny anvil]

For the past 3–4 days, I haven’t been able to generate any decent songs. I write my lyrics in Dutch and always use the custom mode. I have a paid subscription. I haven’t changed any settings on my end, but SUNO keeps generating garbage songs that are never longer than 2:30 minutes. Sometimes when I listen, I don’t even hear the beginning of my lyrics—instead, it plays some random song about a fake SUNO app.

Does anyone have any idea what’s going on? Could it be something on SUNO’s server side, or is it a browser issue? I’ve already used a fair amount of credits and check back every 4 or 5 hours to see if anything’s improved. It’s super frustrating and disappointing.

I’ve attached a screenshot and an example of one of the "garbage" songs it generated. I emailed SUNO a few days ago but haven’t received a proper response yet.

Is anyone else experiencing the same problem? Maybe someone here has a solution?

[full socket]

It sounds like your account has been flagged.
Fill out this form and wait for Suno clear your account.
https://sunomusic.typeform.com/to/zGsJSzsf

[wraith token]

Reporting a bug on the Personas feature: Without consulting the Help page, it's not clear that personas can only be created from songs that have a singer in them. I tried to create a persona from an instrumental song, and I just get a generic error message "An error occurred while creating the persona", making it look like your site is having trouble.

Users in ⁠🔧┃technical-discussion informed me that personas are only for songs with lyrics, where there's a singing voice involved. So I would strongly suggest that the UI give you a more informative message - either, detect that the selected song is instrumental and block the persona creation, or issue a message like "You cannot create personas from instrumental songs", etc.

[lament radish]

Several times I've noticed a weird issue with my credits when using the Edit tools - it may only be Replace Section but not sure.

When I've selected the replacement I prefer and it's applying it, my credits suddenly drop. But then show the correct number after a reload. For example, my credits were 1,985 before going into the Edit screen. While applying the replacement my credits suddenly dropped to 1,915 before correctly showing 1,975 after reloading.

[wraith token]

Sounds like the same kind of "holds on funds" that happen when you use a debit card at the gas pump.

[brisk lichen]

still cant delete from TRASH

how to clear 27 pages in trash.... fast?

[rancid fossil]

Just facts: just now I made a persona from an instrumental. Ran 2 outputs with just the persona, random prompts, and blank lyrics fields. Ran 2 with lyrics and Folk as a genre. Ran 2 with personas genre [tubular pipe, sunrise] and lyrics. Got outputs for all which sounded fine but none could I specifically hear the persona's motif anywhere. All were average length. One folk went about 2 minutes before lyrics, the other started direct with lyrics. The persona original was a small symphony piece with flute and a discerning melody.

Is it showing a persona but not applying it. Don't know. Need to test a few originals song probably to figure that out.

[wraith token]

Hmm.

[full socket]

Click top track, Hold Shift, then click bottom track on the same page... then 3 dots... delete permanently.
Do that 27 times.

[full socket]

This bug has been reported several times in the past... eventually they'd fix it.
At least it came back on refresh.

[brisk lichen]

not working bro ;') only once per 20 pages it work

[spice flower]

Extensions still unusable. they change the music , the vocal , the melody, everything, every single time. wasted 1000 credits to try make 1 extension and non of them were with the same melody and main vocal of part 1

[silver sinew]

this error message most of the time is a name error, try to use a different name

[opal sonnet]

Hi, I now completed a song and discovered that I cannot make it public. The toggle button in Library page is disabled. What can be wrong there? I suspect that 30 minutes before I reported a bug that this song is no longer editable after faulty section replacement, but the song can be listened well, just not editable. And last days I reported bugs many times with other songs, and those songs weren't blocked from publishing.

[wraith token]

Are there limits to what you can put in a name? Can it handle spaces? Does it error if someone else has a persona by the same name? If any of these are true, the error message should still reflect what's wrong, rather than just making it look like it failed.

[spiral falcon]

Hi suno,way in browser not akses,just verification again.i cant open again,

[silver sinew]

it does so in the browser dev tools, there are limits but i don't know them either, when i get the error i just put a different name

[wraith token]

Dev tools? That's pretty bad.

[eager shadow]

so I'm back with the same issue

Was able to get through on the iOS app earlier, but can't get through on my pc or web browser on my phone, app is good for riffing ideas, but I need full functionality

[keen quiver]

I'm having an issue with crop not working, it crops the song but then says error song not found, and even though it shows in the library cropped, it wont allow me to open it back up in the editor

"Error loading clip

Result not found"

[rancid fossil]

All good questions to have a grasp of things, but without any quick answers it seems best not to overthink it -- from my perspective. Dig into some testing. No credits used to test some titles changes out until something clicks. Shave off a few spots, rearrange a few, and see what happens. Works for unknown censored lyrics notices as well.

[full socket]

They might not be very interactive.. but from what I heard, they always monitor these bug channels.

[heavy sorrel]

I'm going through login issue too for many days

[fossil blade]

I have the same problem as you

[deft heart]

Hi community, I have a problem which seems pretty basic but can't solve it somehow:

• Halfway through a session, I wasn't able to do any type of modification to my song, wether replacing a section, create a cover, anything.. I get to insert my parameters and prompts, and then it's stuck in "loading mode" forever. If go to another page and come back, the process disappears. I tried to logout and login, closed my browser (Chrome Version 135.0.7049.85 (Official Build) (arm64)), but nothing. Do you know what it could be and how I could solve iit? Thanks you!

[brisk lichen]

Use replace, put new text, create, download and merge in udacity

Replace in 45% make the same voice and melodies

[opal sonnet]

Suno poorly understands notes in vocals, therefore descendant compositions are ugly. Moreover, Suno will forbid publishing music derived from uploads with vocals, see just two next posts. Make a record with solo instrument instead of the voice, upload it, and then try to extend or cover, typing the lyrics. I once succeeded to make a cover. Suno started correctly, then changed the melody with its own fantasy. I wanted to remove the result, but people said that it's good if the listener does not know the source. Source https://suno.com/song/dad65208-66af-4a6d-bdd2-0f610fb40321?sh=X0BOz3Fizflitg1I , result https://suno.com/song/07476162-195b-440c-bb65-17f1d17a19fb?sh=BJysDaWrqUc5DdZw

[opal sonnet]

I found that all songs, that I cannot make public, are descendants of the same uploaded mp3. Copyright flag WAS NOT PRESENT in it, and it's my own music. Nevertheless, Suno sets private forever this uploaded file and all the songs, created from it with Cover and subsequent edition procedures. If I make a cover from the last version of the song, it's also forbidden to publish. What is the policy of Suno concerning uploaded music? Forbidden publishing all the descendants?

[humble cobalt]

If you upload anything containing a vocal, the upload cannot be made public and anything created from it (i.e. all of its descendents) cannot be made public.

[limpid umbra]

Replace section always on queued since last night, any peeps experience the same on this same issue?

[ionic lava]

i would like to use what i paid for

[full socket]

First, don't refresh your Create tab as you'd lose all the prompts you're working on
Then, what happens if you open another tab and go to your Library... do you see them completed?

[full socket]

What if you leave the edit tool then come back in? would you see them completed?
It might be the refresh issue?

[hoary lagoon]

Same issue here.....

[celest totem]

All I get generated is country music. I have as the Style: "Energetic 1980's triphop, East Coast Rap" - the output is poppy country music. WTH?

[tall sky]

Hello! I have a problem when I try to put a photo for a playlist, here I have a video of my problem.

[sudden leaf]

Seems stuff is playing slower for me today

[spice flower]

Extension still changes vocals and or tune/melody 100% of the time. no matter what, even mid verse, mid chorus. more then 4 months, how is this not top top top top priority? so we should all just do meme songs whatever we get in the first try???

[misty cipher]

Replace section stopped working for the for over 24 hours now. In the Edits section I just see two “Queued” boxes that load for minutes and then disappear.

I tried different browsers. Nothing working.

[broken scroll]

Ödeme yaparken kartım red yiyor. Bankayla görüştüm, onlarda bir sorun olmadığını söylediler. Hatta bankamda işlem bile gözükmüyormuş.

[strange crescent]

Hi Suno, I haven't been able to generate a normal replacement in 2 days. I've spent about 300 credits on 2 different songs and the quality is unuseable. I'm not talking about just not fitting, i mean the sound is all smaller than the original song and heavily compressed and distorted. I will attach an image and mp3 of the replacement. Do you know why this is? Is there a fix?

[lime rapids]

Good luck.... I had a spree of a woman "moaning" being my only replacements, spent hundreds of credits as well, they never even bothered to respond to my emails.

Anyways, the reason I came in here, is now all my "Remasters" are inverting. I don't know why, it is not as if I am prompting them..

[rapid dagger]

This is also happening to me. I've spent 15500ish credits trying to make one song I'm half way through finishing it and now every extension is half the volume and sounds horrible, none of the lyrics are right either. All new generated songs sound awful too. Its like suno is now unusable entirely.

[normal hound]

anyone knows why it keeps stuck like this?

[sinful lagoon]

Same here today. Is Suno back to V2?

[tawny anvil]

I haven’t been able to generate a proper song for five days now. I’ve emailed Suno twice, but haven’t received any response. All I keep getting are short and “fake app songs,” and they’re not replying anywhere. I’ve also filled in the form that was shared with me by VRking in a previous chat here—twice—but nothing happens. It’s a beautiful tool, but the service is terrible. It’s probably already cost me at least 300 credits, if not more. I paid for a full year and now I regret it.

[rapid dagger]

@sinful lagoon It feels like it. Whatever they did ruined the entire service. As of right now no one should be buying credits or subbing until this is fixed. Not being able to finish this song has put me in a state of despair. I wish you all the best.

[full socket]

How about sending @small shell a DM and see if he could help you with your flagged account. Tell him that you already filled the form and when you did that.
I'm seeing him helping others in the past on same issue as well, see if he could expedite the case.

[lyric relic]

Audio upload is not working.

[rapid dagger]

What do you mean by flagged account?

[full socket]

When Suno detected suspicious activities on an account, such as fake api usage... or many failed capchas... or VPN in some cases...
It would flag the account by generated a media image with Suno word on it... and some times.. the song will sing a line something like "This is a fake app.."
Or in some cases, the account only generated really short clips consistently....

[rapid dagger]

Yeah thats not happening to me. Its the same issue @strange crescent has. All new extensions are half the volume and are distorted. The thumbnails generate just fine. So i dont think thats the issue.

What do you mean by "geberated a media image with suno word on it"? You mean the thumbnails wont generate like normal right? The thumbnails generate just fine its just the audio thats the issue

[full socket]

you know the thumbnail image on the song.. usually some random pictures ...but it would have the Suno logo on it if flagged

[rapid dagger]

Yeah no suno logo just horrible audio. So horrible that it hurts my heart.

Heres a screenshot of how every extension looks. Very much like @strange crescents issue. I think its an update they pushed on the backend because all new songs generated sound awful too. As of now Suno is completely unusable for me. Its very upsetting spending 15000 plus creds on a song only to get half way through and never be able to finish it and support isn't even responding either.

[full socket]

That's not good. Definitely a bug.
What about when you tried to extend without using this tool? Would the volume be ok?

[rapid dagger]

ive tried with and without the tool

same issye

issue*

Covers also sound horrible

remasters too

[full socket]

hmmm... this must be something else otherwise, all users will be impacted by it...

I've never had any issue that extreme.

[rapid dagger]

Genuinely feels awful. What am I supposed to do? Support won't respond to me

[full socket]

I'm not sure... What genre are you working on? maybe try a different genre and see if the issue persists?
Did this happen on every generate clips? like on every extensions....
What happens if you played with different extension points? See if it makes any difference....

[rapid dagger]

Literally everything I gen sounds like this now. New songs. Covers. Remasters. Everything

Its mostly Rock

That I gen.

Doesnt matter where i start the extension or replacement

even new songs sound bad

[full socket]

Those new songs on Homepage, same genre, do you see the same issue pattern?
But we don't know if the song has extensions or not.
It sucks when it happened... I know; but sorry I don't have anything else to offer ...
Hope you find a way to resolve it soon... Apparently not everyone experienced what you have... so it makes kinda challenge.
So you already contacted support... but haven't got a response... I hope they response and see what they say.

[rapid dagger]

Heres an extension from a few days ago. No issue at all with the volume or quality

I left my PC for maybe 3 hours and when I came back everything that I genned sounded broken like I described

[rapid dagger]

Can someone from the actual Suno team weigh in on this? Why am I and @strange crescent having this issue?

[sinful lagoon]

I am curious too, it is unusable for me for now. All generations sound awful, it started this morning. No signs of being "flagged" in my account too.

[arctic fjord]

All of my generations currently have horrendous pronunciation, is anyone else having this issue?

[golden crypt]

Since today, the covers of new songs have always been slightly distorted and stretched out (apparently, the cover format has been changed). Since when is the cover format 9:16? Covers have always been 1:1, and that's how it should stay.

[strange crescent]

My issue is still there, also now it extends to creating songs. Just tried to create one then and it went for 1.03 mins and was the same compressed crappy quality. Have just contacted support, really hope this gets looked in to and fixed, Suno is unuseable in this state. Also it appears many other people are having this issue on reddit. Is anyone actually able to create songs that aren't compressed and distorted using v4 pro version on Windows?

[rapid dagger]

@strange crescent Same here the issue persists for me as well. As of now suno is broken and no one should be paying for credits in its current state. I also contacted support but I hear all the time that theyre notorious for not responding so I don't have any faith this will get fixed. The entire situation feels pretty grim.

[strange crescent]

Thanks for checking, is this using v4? Was this a new song you just generated? Using PC or phone? Which internet browser? Any ideas on why ours is messed up?

[carmine dawn]

My account can't create songs.

[strange crescent]

I just tried on another account and the result is the same, small, compressed, poor quality and look at that pause towards the end (That is 8 seconds of nothing). Not useable right now. Tried on different browsers, different prompts, different sections to replace, result is always the same. No idea on what to do to fix the issue.

[sinful lagoon]

Did you also notice generation speed up since audio quality become bad af? My goes much faster that before the bug do I think they are processed with fewer iterations, with less amount of computing. And now suno generates ~2-minutes tracks for me. It is frustrating.

[rapid dagger]

@sinful lagoon yeah thats a solid theory. Im very concerned no one from the suno team has responded. It seems like they don't seem to care multiple users cant even get usable generations anymore. Its like they're totally fine taking our money and giving us dirt tier generations in return. I've spent a couple hundred creds just trying to troubleshoot this issue ontop of the 15500 creds I spent working on this one song trying to get it perfect. All that time and money for nothing. Feels bad man. If this is the future of suno I'll never be able to finish this album I've been working on.

[frigid forge]

"Remove Section" is cutting at a slightly different place when I apply it than when I preview it. The preview cut is basically perfect, the applied cut doesn't quite remove enough audio (start point is as expected, end point is slightly too early).

[silver sinew]

Would you mind to have a look if the cursor position changes when you zoom in and out? Maybe you suffer from that issue

like here

[frigid forge]

I don't think that's happening - zooming in and out didn't change anything.
I wrote down the start and end points I want. If I type those in and hit play in the editor, it sounds right. But then if I click Remove, without touching anything else, the new render leaves a tiny bit too much after the cut.

[silver sinew]

thanks for checking, could have been a possibility

[wary flare]

how many more credits do I have to throw in the trash until you fix the bug, there he sings the wrong letters as in the verses, and attempts to fix it lead to a worsening of the motive, the editor is simply disgusting, and not unpredictable, just some kind of scam

[rapid dagger]

The bug is still here as of this morning. It really does feel like we're being scammed doesn't it? @wary flare I have no idea how this could happen. You would think they would test out new updates before pushing them onto the user side. The entire situation is pretty abysmal. I put a lot into this album project and to see it fall apart here because of this crushes my heart. I've been working at this project since 3.0 was new. The silence from the team speaks volumes. It really doesn't seem like they care at all.

[limpid umbra]

anyone using replace section?

[rapid dagger]

For me the bug persists on all generations. New songs, covers, remasters, extensions, replacements. Everything is busted for me

[limpid umbra]

are the replace section working??

[slate light]

Hi there, does anyone has any kind of problem with songs? like it doesnt matter if i use a person or no, all songs al horrible like (FOR REAL HORRIBLE) barely can understand lyrics, music, etc....and arent longer that 1:15 .....
I try at least 60 songs....different genre, persona, lyrics, cover, extension, etc....

[rapid dagger]

Yes many of us are having this issue right now and the suno team has yet to respond. They really don't seem to care that the update they pushed completely broke the service. My advice is to unsub and don't buy any creds until its fixed. Which at this rate given the silence from the suno team might be a very long time. Don't waste what credits you do have trying to find a workaround as nothing any of us has tried so far worked either. I wish everyone the best in this trying time. 🥚

[gaunt plank]

Can't delete playlists in trash.

Also telling me i've used up my credits but I still have 10 credits left??

[ocean gale]

mine too, I spent a lot of credits but suno can't even do a simple remaster anymore

a 3 minute song with the remaster becomes a 1 minute song in silence or with a distorted voice speaking without instruments

[swift totem]

bugs-browser is meant for things like broken links, Replace issues in V4 should be in v4 Feedback https://discord.com/channels/1069381916492562582/1308499132356362383/threads/1361105687194636470

[quiet bronze]

plz fix lyrics messing up after using replace section cause i end up not wanting to finish the song anymore

[cunning dome]

The extension feature does not work at all.
Using it results in most cases into a replacement of the marked section, but not into a real extension. Fix this asap, please!

[fierce comet]

Hi ! When I use extension, that add lyrics in my track, while I checked twice to be sure it's on "Instrumental", it happened literraly 10 times today so I lost like 100 credits. That's very disapointing.... It was my last credits so guys... for real..

[atomic stone]

attempts at generations are being stuck in endless queues....

[coral hedge]

Cannot edit the song and replace the sections. Also cannot generate full song, get stuck for ages then error. Who else is facing these issues?

[stuck ocean]

i actually use Suno every day but since this morning it doesn't work well, it doesn't use my prompts and give me something completely differen!

[limpid umbra]

Me, like i can't work because of this issues.

[stable vector]

My Suno account "UnearthlyVersions1883" is generating short and low-quality songs

Hi Suno Team,

I'm currently experiencing a strange issue with my Suno account (username: UnearthlyVersions1883). Until recently, I was able to generate full-length songs around 4 minutes with great quality. However, starting today, every song I generate is abruptly cut short (usually under 2 minutes) and the audio quality is significantly lower — it even stops singing mid-sentence.

To test this, I copied the same lyrics and style prompt to another account, and it generated a beautiful, full-length song without any issues. This makes me believe the problem is isolated to my account.

Could you please check if there’s any restriction, bug, or testing mode applied to my account?

Thank you so much for your help!
Best regards,

[atomic stone]

it appears that credits are now deducted upon queuing as opposed to post generation. This is leading to erroneous credit values being shown and prompting error messages about not having credits when an account does still have enough to generate

[rancid fossil]

Posted in the wrong room.
.

[unkempt yarrow]

This 100%

I agree.
Why change the format process of images.
People work really hard to create a cover that fit into the structure you had. (Typically , a 9:16 style image, with the main image central), then extend out to a 1:1 format.
Worked perfectly, I got an image that showed correctly when you decided to only do portrait images (Home page, trending etc etc.)
But when you opened the song, you got the 1:1 part so it didn't stretch.

What is the point in creating any cover now? Seriously, it's pointless.
How can you create / add a 9:16 image that doesn't stretch out of shape.
If I add a 1:1 and zoom in (as I did previously), this now doesn't work and it only appears to take the 9:16 'trimmed' part,

Yes, I'm all for cosmetic and UI changes.
But a lot of people take a lot of effort to create their own cover art and upload.

This is now unworkable and personally really frustrating.
It worked, it catered for everyone (some people, needed to do a little workaround but that was easy and manageable).
Now we get a cover art mess.

Thanks for giving me a different reason to stop enjoying my creation process.

[round prism]

What's wrong with Safari? I can't log in .

[grand kestrel]

Hey! Just sent an email to support – my Pro account got blocked unexpectedly. I use it daily and would really appreciate a quick look if anyone from the team is around 🙏

[signal current]

Is anyone experiencing the constant requests for logging in to the Suno account? I used to login in a device, and it was good until I logged out or close the browser. With the IOS app, I never had to login. The past week or so, I am asked to log in almost every couple of hours.

[lean widget]

sign in is dead for me on desktop, tried via discord, google and phone number, getting error returned as Resource forbidden

[stiff oak]

Same... It's really... Well, infuriating is putting it in the nicest terms possible... And none of the usual fixes are working.

[lean widget]

Just turned on my rig, to do stuffs and yeah, was logged out, guess suno doesn't like me no more, where's my hug suno ❤️

[stiff oak]

It seems, from looking a bit up, it's not just us. Maybe a server-side issue?

[bitter star]

+1 same problem ;/

[stiff oak]

I hope this gets solved soon...

[lean widget]

just managed to login, discord used, give it a check folks

[stiff oak]

tried... not work.

[tawny anvil]

Hey all,
I haven’t been able to create any songs with Suno for over a week now.
All I keep getting are those “Fake App” tracks.
I’ve emailed support and billing multiple times—no response.
Filled out the form (as recommended by @VRking) several times too.
Even sent a message to @Mike B, but no luck there either.
Is anyone able to help me out?
At this point, my keyboard’s about to short-circuit from all the tears I’ve cried over this 😢

[rapid dagger]

@tawny anvil Im having a similar problem with my gens theyre only 2 minutes long with horrible audio no matter which model or if its on the browser or android app. I messaged @small shell myself about this issue just now. I really hope he responds soon. Best of luck man!

[opal sonnet]

When Suno starts behaving wrong in my Chrome, I just clean the file cache, and then reload the page with ctrl+F5. It helped till now. Is "Fake app" some wrong music track or just a blind rectangle?

[lone hare]

This song of mine never generated a video, I even inspected the elements and the other print is all that says. I'm a free user I can't regenerate the video. Should I just take the L and move on?

[shrewd island]

Getting this a lot after cropping and fading

When I look at my library it completed sucessfully

But then cannot load the replace section for that clip and get the same error

[brisk lichen]

This error exists since three weeks 😞

[signal current]

This is probably a general suno back processing issue, rather than individual systems: whatever I put in the exclude styles list ends up in the generated music 7 out of 10 times. It is almost Suno remembers the styles listed under “exclude style” and specifically introduces it to the song.

[tawny anvil]

Tiemen55 — 09:27
I usually restarted the browser, and if that didn’t help, I would also reboot the PC. That clears the cache. The Fake app issue seems to be related to a "flag" (@VRking) that Suno has set somewhere on their server for my account—something I was never informed about. When I log in with a second account I created, using the same web browser, everything works fine. However, my annual subscription is linked to the account that no longer works. That’s particularly frustrating, as I currently still have 2,000 credits left and the subscription runs until August.

[sinful lagoon]

I ran test song and it seems to be fixed for me. As you see - latest two songs >3 mins again, extensions are ok again...
@small shell, team, thank you! I still wonder what happened (I am just curious if my account was "flagged" without any info about it).
@rapid dagger how is your account today?

[elder wigeon]

There's a bug when half the time you go to editor to crop or fade out..it throws an error and wants to send you back to create... the only way I've been able to by pass this is to try and go through the options on the songs actual page...if it still gives the error then while on the error page hit reload. It can be daunting for others if they get that error and give up... Im stubborn an will try all the things first. It's been going on now for the past week and a half.

[opal sonnet]

Restarting the browser and rebooting the computer usually does not clear the cache. In Chrome, it's top-right hamburger menu - settings -search cookies - sites settings - view permissions and data stored across sites - find Suno - remove the stored data.

[strange crescent]

Hi Suno, looks like the bug has gone from my end now as well 🙂

[strange crescent]

So the bug of the compressed music is gone, but now every extension I create is around 2 mins long. Does anyone know how to solve this issue? PC v4 pro. This section I want to replace was 20 seconds, and I get a 2 mins replacement pretty, much a whole new song. Getting so over this buggy bs mess which is v4

[ivory thorn]

Extend is not working at all. Is this same for all?

[tawny anvil]

Your right and set me on the good trail after removing some stuff I can happely make songs again. Thnks a lot.

[shrewd island]

The top portion of Cover Art is being cropped

[ivory thorn]

Same issue in Chrome as well.

[shrewd island]

Right click and open the image in a new tab and I can see the full image, but the image in the song page is cropped - issue was not occuring yesterday.

[rapid dagger]

It does seem like the issue is improved @sinful lagoon. Who knows what caused all this at this point. I would like someone from suno to tell us whats going on with the vpn stuff.

[trail marten]

Can't replace generated lyrics: Used the lyrics generator using the re'mi model, generated a song but it had some lyrics that kinda felt too intense. Tried to replace it to tone it down to YT standards but I get the "Inappropriate to community guidelines error" tbh the re'mi lyrics was far too racy but it still generated the song.

[atomic stone]

Any kind of replace is still queuing endlessly. Been happening for 24 hours now.

[tribal delta]

Am I the only one, experiencing a problem with logging in to Suno's website?

It doesn't matter if I'm using the phone or my laptop. (whilst my other phone is still connected)
I simply cannot click the "Log in" Button on my computer.

on the phone I'm getting redirected to the "Log in / Creat an account" page, after trying to log in.

any ideas? - I already cleared the cache and deleted my cookies and changed the browser.

[swift totem]

It's a Sign-in button. You only see the "Notifications" once you're signed in.

[swift totem]

I don't see a problem. If you want it investigated, say which browser and version you're using.

If you're going to make changes to picture size, please think it through - Where is the announcement in What's New? on Suno.com or on the Discord?

[rancid fossil]

Discussed to a resolute in technical #📚┃suno-school message

[jolly quail]

Yes, this has been driving me nuts! Especially what I make a really specific removal (hard to maneuver in their interface) and it just says the resulting clip is gone and I have to do it all over againnnn

[left ridge]

hey, i wanted to report a visual issue with album artwork.
when uploading square images (within a 9x16 frame) for tracks, the art looks squished on the preview thumbnails. but when i open the track, the image appears fine. i’m using a template that fits square art inside the required 9x16 portrait ratio, so technically it meets the requirements but the visual glitch in previews makes it look stretched. just flagging this in case it can be fixed. Happens on all browsers.

I was unsure whether it was a browser bug or more of a layout/rendering thing specific to the homepage, since the image looks fine when the track is opened.

[ivory thorn]

It has been more than 7 hours now, the extend feature does not work for me at all. It just keeps refunding credits back. Is this happening only to my account?

[rancid fossil]

For me: It doesn't change aspect on Android in Desktop mode, but does If Desktop mode turned off.

[stiff oak]

I'm still locked out of being able to log into my account that I was weirdly automatically logged out of since... yesterday. Still giving me the "Resource forbidden" message when I try.

I can't make my magic if I can't get in...

[ivory thorn]

There seems to be an issue with generating stems. The vocals are repeated after a minute. It does not generate the entire song vocals.

[exotic token]

https://youtu.be/GmozuXnkxZ0

There seems to be a bug where the timeline and the generated music in Suno AI are not in sync. Even when using different browsers, the same issue occurs. Additionally, when zooming in on the timeline, the sync seems to slowly correct itself little by little, as if it's trying to catch up and return to the right position.'ㅁ')

[stiff lantern]

its not part like 5 min ago what happen ?

[supple urchin]

Please help! Getting the "Application error: a client-side exception has occurred (see the browser console for more information)." Error

Happens when I press Apply Replacement in the edit mode

Happens in multiple browsers

"Cross-Origin Request Blocked" issue?

Final post, the first 2 screen shots were firefox, this is chrome:

[drowsy grotto]

Anyone else experiencing a strange issue with playlists in Chromium-based browsers that the playlists shown as per tab from profile differs from playlists shown via library-> playlists? I have 24 playlists set to public (not including Liked Playlists) in the library view, but only 16 showing in profile playlist tab view. They do show up in the 'Add to playlist' context menu though (so I can add songs to new playlists but others cannot see them). Problem seems to persist after deleting suno cookies/cache and relog, too. Unsure what else to try

[left ridge]

Thank you Suno for getting around to this issue. I did not expect a fix that quick, so I appreciate it. I can confirm the the "9x16" requirement is now gone and my square images show up without glitching

[sour dragon]

Yeah, I got the same error with replacements.

[swift totem]

It's looking different today:

[cosmic ginkgo]

my Lyrics dont be followed and in Cover Suno nearly Destroy the song. 😦

[lilac tinsel]

Getting the same error as @supple urchin while trying to replace songs. The replacement is still generated if you refresh the page, but it sounds pretty bad.

[stuck kite]

My points do not refresh. It’s been at zero for three days now and I can’t make any music and I did have two other accounts before, but they weren’t working right so I deleted them, but they are still up for some reason and I 100% click delete account

[stuck kite]

I even deleted my email because I thought it was a glitch

[stuck mantle]

Me the same do you have any solutions?

[lilac tinsel]

Use OBS to screen-record & play the entire song with the replacement. It might still sound a bit weird because the replacement isn't fully applied, but I think it's better than the replaced version that's generated.

[stuck mantle]

Ok but I want to do more then one replacements

[lilac tinsel]

Not sure what can be done in that case. Maybe reupload the song that's generated after the first replacement and try a 2nd replacement. idk if it'll work though.

[atomic stone]

I think I have a few songs that are encapsulated, in that they cannot be altered via replace or extend. All my other songs and new creations can be extended or use replace, but I have a handful of versions made in the past week that cannot be altered in any way. Any attempt to use extend or replace results in a never ending queueing result until it times out and disappears

[stray pine]

I have that exact problem too

[short copper]

in case Suno did not see it yet: in the filter it's missing the most essential element: normal songs which have not been extended ("full songs" is something different).

[stray pine]

When trying to make a Replace Section and after generating it just says Qued and then they fail over and over.... is that because the sont is encapsuled?

[frigid obsidian]

kept getting Upgrade to generate more songs at once, also it keeps flagging random words on lyrics, its apparently doing that to some people since january

[edgy knoll]

Come on.............. After 3 houers in shimmer hell i can't even chop the clip

[edgy knoll]

Anybody wants to guess what this is? https://suno.com/song/015df6d8-f39a-4c7c-bf9e-b6c3e0c5c288?sh=xManVFq0e94hgJWx

[grave ferry]

i dnt wanna pay for another year but i cant cancel sub, its failed payment and i can use free plan too, can @support help?

[karmic garnet]

Hi, I hope you can help me. I'm having problems. One person, Kemilumo, is constantly, 95% of the time, creating 4-second songs for me, using the seed song. If he creates a long song, he uses the lyrics from the seed song mixed with the new ones, along with the rhythm from the first one. A couple of people from the channel have helped me, and the same thing happens to them when they share my song.

https://suno.com/song/8f34d35d-b273-4eb1-8651-a6da6e29265b?sh=aFA3LIzAgvuNwwI2

https://suno.com/song/fb9b90fe-57c7-4082-b2f7-f356cd553d25?sh=rPugI4qYbSjbAL5L

Can someone please help me? I can't lose this persona

This is another user who is helping me but the same thing happens to him when he uses my song.

[modern snow]

Stop giving me two minutes songs please!

Now!

[strange crescent]

Hi team, been having this issue for a week now where all my replacements are coming out at about 2 mins long. I select 20 second chorus to generate a replacement, and it spends ages generating and gives me back these 2 min long sections making my songs go for about 5 mins. Would really appreciate a fix, Suno is unuseable like this. I generate a song I like, don't like the chorus and cant change it due to this. I am using v4, pro on PC. Ive tried restarting computer, clearing history cookies and cache, logging out and back in, tried on different songs both custom and simple, tried unticking and ticking 'keep generations to time', tried on newly generated songs, different browsers the result is the same EVERY TIME, 2 min long replacements. I can see others having different problems with replacement generation, so it is something on your end. This started about 6 days ago and hasn't been resolved. Does anyone else have the same issue? I really want to keep using Suno but in this state I can't, please help.

[strange crescent]

I'll include some pics. This one you can see is telling me it is a replacement for 24 seconds, but is 2 mins long.

[strong sierra]

Hi Team - Twice now in a week I've been hit with an error. Whether attempting to remove, extend, crop, fade, etc. As soon as you try to apply any of the options it starts to work on it, then you get hit with "Error Loading Clip, Result not found" and a button to go back to the creation page. Said task will look like it completed anyway. You can play it BUT click on edit and you'll get the same exact error message again immediately. What is going on? Thankfully it doesn't appear to cost credits when this happens, but it's more than a little frustrating as it breaks 95% of post song creation features.

[full socket]

I noticed that earlier today while I'm cropping my songs... I got that error but I hit refresh the page.. the error went away and loads fine
Still an issue but at leasts it didn't block me.

[strong sierra]

Yeah.... I have found an odd though entirely annoying workaround. Refresh doesn't so much work but logging out completely and logging back in seems to clear said error and allow editing again, BUT it will again error with that submission. Basically rinse and repeat. I logged out/in 6 times just to do a remove, a couple crops and a fade.

[full socket]

refereshing logged you out? strange.

[strong sierra]

No sorry. I meant that refreshing did nothing to fix the error, but logging out and back in to Suno would fix it for a single follow up action.

[full socket]

ah

But it gave error as it couldn't load the clip after applying.
But if you load again, would it still error?
A few times, even when I get back to Create page and then reload back in the tool... it still gave me the error
But refresh fixed it for me.

[strong sierra]

Correct. Make edit > Error. Go back to create page and see said edit was applied and created. You can play it, but the edit button will immediately error even if refreshed. However log out, log in > edit then works. Apply the next change > error. Back to create window and see the new edit sitting there. So it is.... "working" just not at all as intended.

[stuck kite]

My points do not refresh. It’s been at zero for three days now and I can’t make any music and I did have two other accounts before, but they weren’t working right so I deleted them, but they are still up for some reason and I 100% click delete account
I even deleted my email because I thought it was a glitch

[opal sonnet]

Hi. Chrome for Android. I've lost the bottom navigation menu, which contained home, library, create buttons. Cleaning the cache hasn't helped. How do I visit the library and create songs pages?

[vivid garnet]

I cant create any song on mobile and on web always get this error: "An error occurred.
A system error occurred."

[remote agate]

[swift totem]

Well, the first tag isn't closed. [v1] [v2] .

[remote agate]

Not the point. It's entirely different prompt to what is displayed.

Idgaf about what suno thinks my prompt is.

And inserting the original prompt into replace is even a worse nightmare.

Every updates screws up suno more, starting to get why power-users leave in flocks, despite me enjoying Suno for so long.

[fallen thorn]

When viewing your own playlist entries, when clicking a song via the ... option in mobile view, it still says "Add to Playlist" instead of having the remove option.

When holding down on the entry on the same page, which pulls up the desktop-like context menu, the "Remove from Playlist" option is there

[swift totem]

It sounds like something for V4 feedback, not a bug with a browser.

[remote agate]

Has nothing to do with model.

[swift totem]

Caption Field in Playlist Page is not being updated/populated / Seen on Chrome browser, verified bug on Edge browser. To recreate: Navigate to Playlist. Press F5. Click the song's picture in Playlist. In the lh column the Add a Caption window is not populated. Now click the song title to go to the Song's Page. Verify that the Add a Caption box is actually populated.

[void belfry]

one for the spelling team. 'sythetizer'? how did I not see this until now?

[full socket]

in your lyric, there's this...
[###

I think that broke the tool as it think its a meta tag ...and on top of that, the tag isn't closed.
Parsing the free text field is always a nightmare... because it'd never know what it's going to get.

[remote agate]

Nope. That is a proper tag. [###𝆑𝆐𝆒𝆓𝆔𝆕𝆖𝆗𝆘𝆙𝆚𝆛𝆜𝆝𝆞]

[full socket]

Yeah for some reaon it didn't show the characters.. but I now see the ] at far right...

[fallen thorn]

I can confirm there is an issue when extending a very recent upload with v3.5. Two different people were talking to me about the same issue when I was testing on my side.

Curiously, extending to v4 worked fine. When doing with v3.5, it shows the loading icon then gets terminated after a bit

[lost heath]

also came to mention said issue. i cant get anything to generate at all. using 3.5 i dont have pro.

[fallen thorn]

Great news, one of the devs reached out to me and told me the issue is fixed now 🙂 I confirmed it on my side using the same uploaded clip I used to test the 3.5 earlier

[wraith token]

Minor UI bug/issue: On a Profile page, if I happen to be holding down the left mouse button and move the cursor over a song thumbnail, then release the button, it will immediately start playing that song, even if that wasn't what I intended to do. It's reacting to "hover" to do the enlarge-image animation, then only looking for MouseUp to trigger the activate action, but it's not aware that I didn't MouseDown on that image.

This happened to me when I dragged the separator for the lyrics on a song - that only extends out so far, but I moved the mouse past it and onto a different song, released, and it switched.

[small root]

I can't see how many credits I have and it's nagging me to upgrade to pro plan... even though I already am.

Fixed itself after generating a song, but was happening across both chrome and firefox

[flat elbow]

Uh, I'm being asked to upgrade to a Pro plan. I already purchased a Pro plan a long time ago and pay for it every month. Now I can't generate any more. I'm in the middle of doing something.

[bright totem]

I made a song, the editor was not ok, i could change the text, but when i cut the song, i saw a black screen, like yesterday and i can do no more cut a piece out in the middle of the song. But the bigger problem is, now it say my credits are gone. 3025 i think they was. I hope if i reeboot the pc, but because of the fail of the editor they go to 0. (Google Chrome). Yes , i was asked to make a pro plan too, but i be pro, my name is @herz_aus_glas

[flat elbow]

The page is completely ruined. I can't even change the plan. Okay, then, no. I'll just have to get back to playing the guitar myself.

[bright totem]

ok, we can go to bed and sleep and hope. And should not generate a song, in this late time..but..i am glad not the only one with that problem.

[flat elbow]

Yes, you're right. Maybe it's better to go to bed, even if the idea might be gone tomorrow.

[bright totem]

yes i hope, because i made a reboot, and the credits are gone. So it is not my pc. i hope they had a Hand written letter, how much credits every body has and tomorrow ;-), they will be there

Schlaf gut.

[flat elbow]

Ich bin nicht müde. schlaf du gut

[flat elbow]

Okay, I'll leave it for today. As long as I can't use my Pro subscription because I'm supposed to subscribe to Pro, I won't get anywhere anyway.

[left citrus]

that should be fixed now, sorry for the confusion

[copper bobcat]

Since yesterday, I've noticed something weird about V4
I've created a hundred songs, all of them are four minutes long, and I'm producing songs that are seriously low in sound quality
There's also FX that sounds like a strange wind that's hard to hear
I don't know why this is happening
The song I just made is also 4 minutes long

[tender cradle]

Why is my execution of Steam ineffective

https://suno.com/song/57842cc6-3357-4021-9eb4-a1b595dff1f9?sh=FGOuSoUDTEWFHHtJ

[devout estuary]

the search (in my own library) doesnt work. no matter what i enter, so results dont match the search results. might be helpful to make it possible to select where you want to search (style, persona, title, lyrics). The way its implemented now, it doenst work.

[bronze bane]

#BUG To the Suno Team,

I would like to report a serious issue regarding the security of my account. Someone has attempted to breach my account and managed to link their Google account to mine. My account was originally registered using a phone number and Discord, but suddenly their Gmail account appeared linked to mine.

I have already removed the Google account, but the person is still able to log in and their Gmail keeps reappearing. This is a critical issue, because once the Google account is disconnected, the person should no longer have access to my account — but that is not the case.

Additionally, I would really like to enable an extra layer of security, such as Two-Factor Authentication (2FA) via email, so that every login attempt would require an OTP sent to my email. Unfortunately, this feature is not currently available.

Please help investigate this issue and improve the security system to prevent this from happening again. I want to ensure that only I have full access to my account.

Thank you for your attention and support.

Account Breach Method:

The attacker used an account takeover method by installing a program or script capable of stealing cookies from our browser. With those stolen cookies, they were able to access our account directly without needing to log in manually.

After gaining access, they immediately linked their Google (Gmail) account to ours. Even though we have removed their Google account from ours, they are still able to log in again, most likely because their session cookies remain valid and the access has not been fully revoked on the system side.

This is a very serious security issue. We kindly ask the relevant team to review the login security system and consider adding features such as active session management and two-factor authentication (2FA) to prevent this kind of incident from happening again.

[supple urchin]

Just replying this is fixed!

[jagged marsh]

Confused about sorting in my feed... is that because the middle track is pinned by the owner? It is indeed 10 days old.

[static lantern]

Hi, I’m a Pro Plan subscriber and having issues with permissions on the Suno Music AI app. I uploaded my voice (Humming, singing r evn just talking words like casual talk) and extended it into a full song, but I can’t make it public (link-only option) or create my persona from it.

My goal isn’t to make the song public but to separate the music for karaoke-style singing with my wife’s and my voices. Is that possible? If I download the MP3 and separate the music, would that be a copyright violation?

Any help would be appreciated—thanks!

[hushed heart]

Upload containing voice cannot be made public, including all derived songs. You can still do everything else privately. Just make sure you follow the terms of service.

[drifting coral]

Why isn't it letting me show the video to my song on here?
https://suno.com/song/725dcd8f-f3ac-49ca-a42e-d608d5f5c5fc?sh=uLmSIcrWqr1A716n

Just shows this when posting link

[static lantern]

Thanks for th ekind reply. Still a question: Is it OK to use the separated (extracted) music from THAT song? Thanks again

[hushed heart]

I don't know if that will still be flagged or not, maybe someone else knows.

[humble grove]

BUG: Please add back the ability to zoom out when adding an image to a song. That's important to position it properly. It's chopping too far into the core part of the image with no way to pull back.

[short copper]

There is one more thing missing in the filter mask besides the most essential element (normal songs which have not been extended): songs which has not been listened yet ! So 2 things missing !

[hushed heart]

Did this person really use my private persona, or are extends of a song made with personas sending the wrong notification message?

[dawn burrow]

"Hello everyone, I’m new here and have encountered a strange issue: the videos I generated do not display any lyrics at all. Has anyone else experienced this problem, or could there be something wrong on my end? I would greatly appreciate any guidance, as I am completely new to this platform."

[strange crescent]

Sometimes this happens due to bug, however make sure you dont have instrumental ticked by accident, also clearing cache and history, logging out and back in might help, also suno creates garbage when it is being used by lots of people, better to make stuff off peak. GL

[spark berry]

When I upload my 9:16 image it zooms in super far and wont allow me to zoom out. Is there a new specific ratio I need to make my images again?

[dawn burrow]

Could you please inform me about the off-peak hours of SUNO in GMT? LOL

[night leaf]

Why are uploaded images no longer fitting regardless of the size? They are all zoomed in and I can't zoom out.

[brazen swan]

having same issue cant fit anything now 😦 it so zoomed in and cant even zoom out anymore seems to be a bug or this a new change?

[azure hamlet]

I'm having a weird issue where when I'm editing a song, when I hit space to stop and start the song is also starts playing the last song I played on top of playing the song I am currently working on with the editing tools. It has happened at least 3 times now, and it makes it a pain to start and stop, which I do a lot when replacing.

I'm also not terribly keen on the way the images now look on the site. It is a far more minor issue to me personally, but I wanted to add my voice to the others. I have also dealt with the image issues they have.

Also, just popped into my head and I've been meaning to ask, has anyone ever had the "Instrumental" option actually make an instrumental? Both the one in create and the one when replacing. It is like Suno goes out of its way to make sure there are gibberish vocals in them. I have a better chance of getting instrumental only not using it, which seems... not quite right?

[drifting coral]

Bruh, I'm on PC

I would NEVER touch an apple product

I fixed it after Regenerating it

I don't think you're understanding what the issue was lol

When I posted the link from the song, it just showed that

[rancid fossil]

You're happy with results. So we'll leave it at that then. Good job. Since this is a bug reporting channel, then it seems it wasn't a bug, just user error. I'll remove my previous comments.

[mighty wedge]

I am not able to see full original lyric when opened in edit window. I want to correct the small part of audio which is incorrectly pronounce the word

[zenith kite]

hi folks, are personas really broken today? Any time I try to create a song with a persona, the lyrics are fully garbled and then it somehow goes back to the original song I got the persona from

[patent forge]

same here no lyrics displayed when generate video

[brazen swan]

Yeah same issue with mine also 😦 hopefully fix soon.

[karmic garnet]

I don't know if you did anything, but it's fixed! Thank you very much.

[frigid crag]

Hello , I hope someone can help me , I pay every month 9.99 $ a month but get no POINTS credited . so I wanted to ask what I can do ?

[jolly quail]

Click on "sign in" in the small text on the bottom, these options are all for creating a new account

[primal hull]

Its the same i tried.

[sour dragon]

Why does a Remaster sometimes change vocals so much that they sound like a different person?

[versed belfry]

👋 Hi Suno Team & Community,

I'm a professional user working on advanced Arabic music projects using Suno's custom mode, covers, and Personas. I’ve compiled a set of recurring issues that are currently limiting the creative workflow—especially for non-English creators or those focusing on stylized outputs.

Here's a summary of the top challenges (with examples):

Pronunciation issues in Arabic (even with detailed transliteration).

Lack of consistent control over vocal tone and emotion.

Inability to lock in stable Persona identity across generations.

No fine control over phrasing, timing, or lyrical alignment.

Editing limitations (no precise vocal or instrumental replacement at word level).

No way to auto-import lyrics from a saved template or previous song.

I'd love to collaborate or help refine features that could improve the experience for serious creators.

Thank you for building something so powerful—just hoping we can push it to the next level together!

[visual drift]

Videos generated with the Generate Video feature no longer include lyrics in the output video, it worked until yesterday.

[woven void]

<@&1108435550475653161> Oh man, Suno...
How badly did they mess up the image sizing for songs this time?
None of my covers fit anymore, even when I crop them to 750px.
You can’t zoom out—only zoom in?
What’s going on over there?
It was already annoying before, since you always had to move the image around to make it fit somehow —
but now it’s a complete disaster.
Really, really disappointing.
How are you dealing with this problem?

[hushed heart]

Also no longer have lyrics in videos generated today

[autumn swift]

Is anyone else having a problem where the first time after you create and play a track, it stops playing after 12 seconds like it can't buffer properly or something?

Why make them public then?

Suno has been trained by accessing music... You're making your music accessible... I think its open game myself given the platform.

If you own the music, you own the music. If people start making comercial use of it, you'd need to contact your lawyer.

I think its unimplemented or something, whatever it is

Nonsense

I seriously can't play more than 12 seconds of the first song I play after I create songs without it stopping with some kind of buffering issue

[wary flare]

can i not use my credits just bc im not pro anymore?

[dry fox]

all rerived content will be flagged, a fresh upload of audio only will perhaps work as long as the section contains no lyrics

[rancid fossil]

Did your renewal date pass?

[wary flare]

it may have. if it did that makes sense

[dry fox]

I have wasted 1,000s of credits in the past few days on replace and extends, no matter what i do it just makes up its own lyrics instead of the ones i supply, completely broken at, Oh and still awaiting refunds as was charged for annual 3x

[rancid fossil]

May try reclicking Generate Video again.

[hushed heart]

If it's the same issue as me, regenerate has no effect

I haven't tried the full crop workaround yet, the song was already public

[tame nymph]

Got few issues as well and no lyrics appears

[drowsy geyser]

Hello,I need help. Anyone from support?
I am a Premium user and I’ve been able to create any music. 6 days. generated music is always 0:02 seconds — no audio at all. & system use my credits repeating the same audio that I provide.
I text Chad bot 🤖 in email and discord - could somebody help and serve this before 14 days, health months ago without creating any music. I will die soon.
Suno username: [vee_r]
https://suno.com/@vee_r

[hushed heart]

I am sorry for your health issues, generations of less than 8 seconds or so should be automatically refunded. Those songs are extended from something? If the audio you provide ends with a silence, Suno might just think it has ended and won't try to restart it.

[humble cobalt]

I picked a random song - https://suno.com/song/606d3227-f0da-420e-b207-9fe189fe28e4
This appears to be an extension from the end of a song where the song had finished and has a few seconds of silence at the end. As Eclonix mentioned, Suno is unlikely continue a song that has ended. You can try adjusting the time that the extension begins at.
I also checked a couple of other songs and they also appear to have been extended from after a song has ended.

[barren forge]

Sections are rendering in different volumes and P's are making a a spitting noise. Songs prior to this week are fine

[fallen thorn]

Relating to the censorship, it was so ridiculous and annoying. Got censored for the following This is a haiku I do not know why I am Making a haiku What I did was change know to no and it went through.
Still scratching my head about what in the second line tripped the censorship...

[hushed heart]

Oh yea, Aah~ works but Aaaaaaaaaaaaaaa~ is censored. Repeating the same word a few times seems to also trigger it.

But it always felt a bit random, like it's an AI making the ruling

[visual drift]

I've tried it a few times and the issue persists, currently on all songs

[rancid fossil]

Wasn't sure if you had. Noted and posted for bug staff to see. 👍

[sinful silo]

I'm getting weird artifacts. Check this song at 00:59, 01:16, and 01:31. Also the ending of the song cuts off the final lyric. https://suno.com/song/ee102f11-1c71-4bab-beaf-bbe028f3ebc5?sh=pvaBQeJ9BgYIyXk0

[short copper]

I cannot understand why this prompt lead only to electric guitar songs in the genre of rock, grunge, indie : "etheric, atmospheric lounge song; expressive voice; synths "
???

[timid bone]

I wanted to test your prompt. I used Simple Mode for the first time ever and just put in "insomnia" and "etheric, atmospheric lounge song; expressive voice; synths". I noticed that there is 'memory' for any existing songs. I'm not sure how to clear that out.

[timid bone]

I just in trouble for using spicy language... lol. But this is your prompt on an existing song and you can tell when Suno gives up on the prompt and goes back to sounding like a cover of the song - not a new song. I even did it in a separate WS.

[tame sinew]

I'm having the same issue, the cover art image can only be zoomed in and can't zoom out, cropping off majority of the image. I have many songs I want to add my own image to, as they have text (song title) in the image and is getting cropped off even when image is at 720 pixels high.

[woven void]

Is there anyone actually responsible for things here? Like an admin or something? Or is this channel just for venting? Are the messages here being ignored, or are there people who actually take it upon themselves to improve things? Because the issue with the images is really a problem…

[idle tundra]

https://tenor.com/view/facts-big-facts-true-so-true-true-story-gif-10768238346551082063

[humble cobalt]

The devs do read this channel, even if they don't often reply directly here.
I expect they are less likely to be looking here during the weekend or public holidays. But they do look.

[loud flame]

always An error occurred.
A system error occurred.

wdf this is

[slate light]

Is it me ...or does ALL THE PERSONAS stop working? i wonder if its a bug or what. I can create songs normally, but if i use any of my personas, te songs created turn into a 1:10 song with sounds that sound like im calling for satan. Theres any place around discord or website where i can find info about this problem? Maybe its just my browser.

[loud flame]

I've been driven crazy. For most daily things, I want to do it well and some are forced to let go of the tentative decision. Is there no real solution to such a browser bug?

I have cleared the cache and try window+r with command deleted all cache folders, cleared my audio library trash can, and restarted the login, I'm going crazy

so wdf this is

[misty cipher]

Does unselecting "Keep Duration" work? I'm trying to replace a short section with a longer one and it just keeps ignoring the extra verse I put and keeps it short.

Also, can we go back to the old check box style like in this old screenshot? At least it was clear if the box was checked or not. Now I'm not even sure as the box disappars completely if I click on it.

[naive saffron]

I would like to clarify a few doubts regarding the usage of the music I created before subscribing to the Pro version.

As shown in one of the screenshots, when attempting to download the track, the platform suggests upgrading to the paid version in order to make the music commercially usable. It also mentions that once I upgrade, the track will be updated accordingly.

However, in the second screenshot, under the rights and licensing section, it states that music created using the free version of Suno cannot be retroactively licensed for commercial use.

So, I would appreciate it if you could clarify this for me:
Will I be able to commercially use the music I created with the free version after I upgrade to the Pro version or not?

[barren forge]

https://suno.com/song/1fd30cdd-497c-47dc-9075-8de58aad053d?sh=otYjMBAgJK36o6Ez Spitting sounds and volume inconsistencies half way through 😦

[opal sonnet]

In the announcement of #soundseasons contest it's said to fill caption field with #soundseasons tag. But as far I see, the search does not work with Caption field, and the songs with this tag in caption do not appear in the search results list. I recommended an acquaintance to fill such a way and cannot find his song. I'd suggest to fix the search procedure.

[green gorge]

Me too. Both yesterday and today, the videos do not contain the lyrics. When trying to regenerate the video, the warning "video generation times out" appears.

[opal sonnet]

Chrome for Android, vertical layout, song page. When the name is long, it's truncated to screen width. Swiping it left does not help, just the truncated name moves left. Full name should be shown with swiping left. Example song https://suno.com/song/df21778b-ce39-410f-9614-86623059b19e?sh=cG6BtrVbaawn9hal

[winter raven]

Hello, sorry if this does not stick to the current topic, but I can no longer create a person who uses the V4 model. Does anyone have the same issue?

[proven sierra]

Hello, Ive been waiting for 8 days with my account being flagged and having constantly the FAKE APP audio on every song I create which is getting really frustrating! I've filled the form and I hope to get news soon! Thank you!

[shrewd island]

Cover art issue: Image is 9:16, but crops - tried with several different songs, I get the same issue.

[slow stirrup]

''' Upgrade to generate more songs at once
You've reached the maximum number of songs you can create simultaneously. Upgrade your plan to generate more songs at the same time and unleash your creativity without limits. ''' I haven't made a song in like 6+ months, and it says I have 50 credits, why is it doing this.

[jade yew]

No, the free plan does not include the commercial rights with the song. Even if you’re a paying now, anything before the payment plan is not for commercial use

[strange crescent]

How are you able to create short replacements? All mine come out at 2 mins long regardless of what I do

[eager hedge]

This is the issue I have been having the last 2 weeks. I am replacing 6 second segments and it gives me two minutes now instead. Completely unusable.

[strange crescent]

Been like this for a week for me, I've contacted support but no answer. Same unuseabe for me also 😦

[eager hedge]

Yeah I don't know what they did but it was fine for the longest time then boom, it just stopped working right.

[late pasture]

I am currently having the same experience with Replacement. The last time it worked for me was a week ago. Normally I only need two or three attempts until the replacement fits. Even with insertions of only three seconds. Now I'm getting extensions of over a minute at this point. Is this a bug?

[chilly needle]

Hi, Suno is lost. Making instrumentals while I added a lyric myself. Or suddenly a woman sings instead of a man. What's going on?

[muted zenith]

yea getting it too

[chilly needle]

Ah, I had the cover mode on. Perhaps that's the issue.

[woven void]

I won’t be using Suno anymore until you fix the problem with the song cover feature.
It’s seriously frustrating and takes all the fun out of it.
I don’t know which drunk person came up with this,
but it’s just crap and nothing works properly.
All my covers disappeared in an instant —
thanks for nothing.... :/

[shrewd island]

The fix for this is to use 1:1 aspect ratio.

[lusty cove]

the new method of loading covers is absolutely broken, impossible to resize them, and even in 9:16 format it is unusable 😵‍💫

[halcyon granite]

Bug when creating a cover song while adding a saved persona. The system only allows one, i.e. when trying to add persona it kicks out the song, and vice versa.

[gritty narwhal]

It seems that every time I use a persona, the song cuts out at 3:12 - every time

[halcyon granite]

@gritty narwhal I think that's their default max time. I.e. you will need to then extend the song in editor to make a full song.

[gritty narwhal]

Isn't it 4:00 - or is it shorter for personas?

[halcyon granite]

I haven't seen the 4:00 timeframe, only 3:20 even on new songs

[gritty narwhal]

Mine is 4 mins - for anything - except when using personas...

[humble cobalt]

Persona (and Cover) cause songs to be around 3:15 in length. These work differently to a "raw" generation. I don't know the technical details but it's likely it needs to reserve some memory/time to store part of the original clip whilst using it as a reference, whereas if you are doing a new song without Persona, it does not need to store any existing audio to work from.

[halcyon granite]

Ahh, yes. Most of what I'm generating is using personas.

[delicate burrow]

Learn what a Cha-Cha is

[plush veldt]

Suno some time create incorrect music by not respecting the prompt, when we try to extend the instumental song, it creates song with lyrics ( while instumental buttons is ON )

How do we take back the credits for this bug

[sour dragon]

Shimmer is gone, you say? I definitely can hear it in one of my folk rock songs created today.

[civic swallow]

Is v4 even available in the basic plan anymore?
If yes, why can't I use any higher model than v3.5? Is there a limit or anything like that to the amount of songs v4 can make in the basic plan? Please help...

If no, sorry...

[jovial turtle]

Dear Suno developers!

Download song from Suno don't work correct in browser & android app.

Output mp4 files have no lyrics!

I found this problem few days ago, and wrote th support - no response.

Previously time all works correct

Please, check this problem and correct it as soon as possible!

Sincerely yours,

Maxim Sheynin

[plush veldt]

I think Suno;s support is not good

[gloomy dock]

Hi, got lots of error today, specialy with the remove tool :
Error loading clip
Result not found

it appen after I use the remove.
Another things, the extend always super extend .... too much extend in fact.

[shadow quest]

Just keep getting this: "An error occurred.
A system error occurred." and "Create failed due to an internal error"

Both on Web and Android app.

[small shell]

can you share? happy to report up to devs!

[small shell]

oh no! DM me so i can get your history with our team and make sure you have a better experience

[green condor]

I am experiencing this issue too after the last update. Can't see the checkboxes anymore and "replace section" completely disregards the desired length/duration

[green condor]

Intersting. All my persona songs created today have been 1:56 exactly and don't start from the beginning of the lyrics I provide. It seems to start about 3/4 of the way through the song.

[torpid dust]

I am a user @vnfmstjfxkd. https://youtu.be/ZlWySw8AvSI I tried to reproduce my bug symptoms. I am experiencing the same bug as the video. I am experiencing a bug where I cannot download the video. I sent an email but I have not received a reply.

[forest onyx]

Today, I use Suno v3.5, just imported a music, now it stays on uploading while image is generating, tried to rename it, making my image by myself, but the uploaded is still intact.

(nvm, it's copyrighted.)

Okay, new bug, no matter how I enable or disable the instrumental, it still sets with vocals in 3.5. SAME WITH V4, any fixes, please?

[raven herald]

Hi, I would like to cancel my monthly subscription but I can't.

[lucid marsh]

My extensions have an echo effect on the drums and it doesn't go away even when I remaster it. Example: https://suno.com/song/51dc7d2d-0e24-4cb9-9a18-8cb58ca33d5d?sh=TUhrK4Euxt9751Yj

Kinda ruining the point of extending anything over 4 mins.

[full socket]

EDIT TOOL BUG: I'm pretty sure this is not how checkboxes behave.
Could have been affected by the recent update?

[nocturne silo]

Can something be done about the song editor crashing after pretty much every action?

I'm sure people have mentioned this before, and a quick workaround is to CTRL + SHIFT + R, but it's extremely annoying.

Thanks!

[rugged widget]

I keep getting a bug that uses an old version of my lyrics. like i change the lyrics and extend the song and keeps going back to orignial lyrics

[rare hill]

suno is having a crazy problem. i have 450 credits then generated 5 songs and the credits were gone!!!

[woven void]

?

[woven void]

With all due respect, I find the support here honestly quite terrible. I’ve been waiting for days without any response to my question/problem. And now you've added VIDEO as the song cover – but the image size still hasn’t been fixed?!
Are you trolling?

https://tenor.com/view/shia-labeouf-clapping-theatre-gif-17113235549330485842

[gaunt jay]

All of my Personas have been less than two minutes for the past week. Most of the generations skip the beginning and start at the chorus or bridge. I'm hoping support has a fix today.

[spice flower]

Vocals changing from female to male mid verse time and time again (usually during the 1st few lines), or getting stuck on male despite style prompt asking for female vocal. also suno started mispronouncing words

[wintry jewel]

Why can't remaster even keep the melody

[next mural]

Likewise with covers, they start at the end of the song and last less than 2 minutes or even 1 minute.
The Personas are the same.

[dry fox]

Still awaiting refunds , almost a month now. I was charged twice for yearly Premier plan on 29th March then a 3rd time on 3rd April.

[final tendon]

As someone else mentioned, my downloaded videos doesn't have any rolling lyrics. Its just a image with the background colours lightly changing also the quality of the audio has been A LOT worse last 2-3 days. I often get 1 or 2 completely random mess ups of the song within a really great song.
For example the first line of verse 3 might have a different voice or different flow or tone which self corrects the next line. This self correction mid bars are really noticeable and after trying to edit out that one line from verse 3. My new "full song" edit is now different in other places than what I had changed on verse 3. Now verse 1 have a female voice all of the sudden. This randomness just feels like the coding is about to crash.
Should we be worried and download as many of our songs we can (now without lyrics) so we wont lose them in the future?
It's been very silent last couple of days with every day there seems to be more and more bugs. I have reported over 10 bugs and have heard nothing back. Worried worried worried..

[errant mesa]

try now

[blazing steppe]

@small shell Would be nice to have a user report feature to help you guys out

[floral hazel]

Why the video downloads won't work?

[small shell]

on it, being deleted and discussing internally on how to make it easier for you guys to get that info to us. would suggest editing your post to remove the image though 🙏

[void belfry]

suggestions bug detected. I randomly sometimes select a more metal aspect for lolz sometimes, but it's self-inflicted. however, this gem had to be preserved for prosperity 🤣

[woven void]

@errant mesa Thank you so much for fixing it ❤️
Guess you’re not that bad after all 🙂

[wooden relic]

Hi Suno team and community,
I've noticed a change recently when using Suno to create songs. Previously, it automatically generated a video with lyrics during the song creation process. However, for the past couple of days, I've had to manually generate the video, and when the process is complete, the lyrics no longer appear in the video.
Is this a new feature or adjustment, or could it be a bug? If it's intentional, could you please explain the reasoning or share instructions on how to bring back lyrics in videos? If it's a bug, I hope it can be addressed soon!
Thank you for your support and dedication!

[smoky cape]

Same issue for me, on two different paid accounts and 3 different devices.

Yet another "New Feature" that really just means "New Issues".

[junior dock]

Hi all, is anyone having issues with the replace functionality today? it's not adhering to the length chosen continously

[rugged widget]

Is anyone else having issues with remaster messing up a lot words?

[drowsy flare]

Everytime I tried to change the cover art and name of a song I made, I am hit with a network error notification, what's going on?

[slate light]

I’m also dealing with the same issue — all my Personas have been under two minutes, often skipping the intro completely and jumping straight into the chorus or bridge. But the real issue here isn’t just that Personas are broken. It’s the radio silence around it.

I’d honestly love to put a soundtrack behind this message so you could feel how I feel…
But hey — guess what? I can’t, because Personas are broken and the quality is all over the place.
(Insert sad violin that starts at the bridge, obviously.)

What hurts the most isn’t even the bugs — it’s not knowing if anyone’s actually working on them. We don’t get updates, we don’t get changelogs, we don’t get any kind of roadmap or “here’s what’s going on.” I think most of us here would be 100% cool with supporting the service — continuing to pay, test, create — if we had the tiniest clue of what’s happening behind the curtain.

But this silence? It leaves a lot of us feeling ignored… or worse, used.
And that’s a terrible place to put your most loyal users in.

I really hope someone from the team hears this — not just the bugs, but us. Because we care. And it sucks to feel like that doesn’t matter.

[raw mesa]

I just can't make https://suno.com/song/81f639f1-07b7-4d66-863a-b0d01a2c311b?sh=4HgMqK4QWPiiXz8A song public (it remains private even when I select it), why ?

[humble cobalt]

It's based on an audio upload and suno has detected vocals in the upload (even though it is a cat meowing.)

[drowsy flare]

Nevermind, all is fine now.

[humble cobalt]

This notification would've appeared when uploading an audio clip that Suno detects a vocal in.

[errant slate]

had same problem with crows cawing 😄

[raw mesa]

I see.I was wondering why songs made from my other uploaded sources can be published.It's because this song using vocals (cat's voice).Thank you.