#⚡│ask-community
1 messages · Page 24 of 1
Hi Team,
I am a pro member, and i am trying to do a search on using Claude 4.5 but perplexity automatically using Best model , do we know why ?
which model is the best for html?
Where I can check changlog for Comet
Follow the rules
Why can't I download this Excel file that Perplexity modified for me?
i got notification from perplexity team in email , that refferal program is deactivated in my region ,,so the question is “Will I get my commissions?” or all my efforts will go to the dustbin ?? @everyone
My account got deactivated. I had 55 dollars for earnings, what will happen to it, nothing is showing in the tab. Anybody know?
I got notification from perplexity team in emiti, that referal program is deactivated in my region, so question is that how can i get my successful referral commission of 14$ to my linked bank, please hear .
You will get that once they check and verify referrals
Hey is anyone nay idea i want to contact perplexity marketing team
Was this changed in some way? I’m subscribed to the pro model and I get a notification that I have reached my monthly limit. I changed the model from gpt1 to something else, but the error Massage stays
Hey, can anyone help me i got an email by perplexity that my account is deactivated because my referral account was deactivated but I will do next
Hi, is it normal to get a human response from support taking more than 5 days?
Hey guys, I'd greatly appreciate it if you checked out my product idea suggestion! It's got somethign to do with the memory system of Perplexity, and what they could do to improve the voice mode option tremendously. Feel free to check it out if you'd like!
Comet has not been released on iOS yet.
has anyone else noticed that, when referencing a notion document, it will let me update a notion document with new information but usually only once per chat, after which it will try and act like its updating the document but no changes are made and when asked about it, it will say it cannot update the document? This seems to happen regardless of model and yes the connector/source is enabled for notion on the chat.
hi anyone having api key generation issue, am getting error ...also credits are not getting updated
Hi Guys, anyone working on LLM feeding? I am just starting and need help to understand
and how to get comet invite? can anyone share an invite?
Hi, is there a way to disable the blue effect around the page when tha AI assistant pauses the page?
has anyone reliably gotten the answers to stop sourcing inline, i'd like the sourcing to be at the end of the output. I spend a considerably amount of time telling it to do this as an extra step each time. right now when i copy it using the button, it brings all the sources and then I end up having to manually delete them all inline..
might be nice as a setting (to move all the sourcing to the bottom).
@flat zealot Then, Perplexity must be providing false information 💀💀💀
Need help had a year max membership and it has reset
No matter what
It doesn’t restore
You have purposely removed it! A promo from purchasing something should never just expire 11months early
No, because the assistant is paused, so it hasn't completely disconnected yet and can resume the task when you tell it to. You have to stop the assistant for the blue outline that indicates it's working to disappear.
yo wait i have a qustion
Which big-company is perplexity from (or none)?
e.g. gemeni is from google, etc.
None, PPLX is a startup founded by Aravind
You should have gotten an email from Perplexity if your subscription was deactivated.
Just avg ai hallucinations (or pulling from a random source)
No I didn’t I would’ve mentioned it it’s literally gone
o i knew it
They can clearly see my history
That's weird and should not happen. Where did you get your promotion from?
A year free for buying phone plan
thx
Of top plan
Did you cancel that phone plan
please email support@perplexity.ai
They said I can contact discord
who said
Any billing/subscription related issues you would need to email support@perplexity.ai @gray bronze
i just dont get why create a “email support” when they just put an AI bot to answer your questions without any good explanation. Is it so expensive to hire some indians to work?
Pretty sure OpenAI, Anthropic, and other major platforms do the same thing and all use Intercom
It makes sure that simple queries like "whats the different between labs and pro search" is answered
Is there a way to get a vpn on comet ?
Hi guys I got a question
I'm confused about image creation in Perplexity. When you select a preferred model for image generation, does it immediately use that model?
If I'm using Grok, Gemini, or GPT for reasoning answers and then request an image within the conversation session, does it generate the image using the current selected preferred image model, or does it switch to the specific LLM for images? These three LLMs that I have named above, for example can generate images independently.
Finally, how does the image generation model work? For example, does it directly create an image directly as I have prompted like a "nano banana," or does it pass through an LLM layer first?
Get quick support
What me so sad why 😭
y'all guys need to update perplexity as often it provides with older info
M
do some one kindly give me the refferal to the proas i am going to use perplexity and want a free AI pro in this way you will get a refer reward too and i will get free AI pro
best if its from USA as i am a pakistani and here the refferal system has deactivated
“💜 I’m AlmaIA — creator of content about AI, digital philosophy, and conscious music. Here to expand the Hive Mind with Perplexity Pro.”
Hello @spark ore
hope you are fine
I had my perplexity pro subscription from my airtel app but I got signed out of it automatically but when I try to sign in it's not taking the old coupon code it's showing its used but am in abroad not in india
does any one else had this issue ?:
when i set my settings so websites could ask for my location it by default letting them without asking me, when i set to expand all requests it still does that, only when i block my location from the settings it just dont give the website the permission
Someone know how to make perplexity fill an excel model?
Does anyone have a problem with perplexity just not providing files that u can download like idk presentation in .pptx format?
Or just ANY files in my case
It just keeps giving me that it cant do it as its not attached package to the workspace even tho I asked my friend to ask it same question and it did provide normal file in .pptx format
Anyone got fix for that?
which is the best prompt for creating a website as well as an app for Android?
Hey @mighty plover! Do you mean the export function under each answer doesn't work? Also, let's say you are in the research mode, there's an assets tab where you can find files.
I think so? I just simple gave an instruction to make like a small presentation in .pptx format and it just say its unable to make any files and it cannot provide download link to it.
It gives the answer that it doesn't have packages for making a .pptx file
I signed up for Pro using Revolut Premium, but I am now being charged for a Pro subscription. Is anyone facing a similar issue?
Please send all the details to the support@perplexity.ai.
Hey guys, does Perplexity have a recommendation link for each user/account?
I emailed three days ago, but I have not heard back. Hopefully soon. Just wanted to get an idea of how long it takes to get this fixed from someone in the community.
help you
Since Claude sonnet research isn't doing well right now, what model do yall find as a good replacement
GPT-5 Thinking
Thanks, I'll give that one a shot.
is the Claude bug affecting everyone? I am still trying to reproduce it
I am sorry, how do I use claude or any of the other ai's?
Click on the computer chip icon and just click on the other models
Thanks so much!
I also learned
Can anyone point in the direction of a AI ethics expert
Hey everyone I am a student and I want to earn money using ai a side hustle
Do any have any idea? I don't have any desktop or laptop, only smartphone
🫵🏻
ask ai
is there a limit to how many images you can generate with different tiers of subscription ?
Hey, does anyone have a problem with Perplexity's voice assistant? You know, the circle to search icon is gone?
Hello, I have some question for subscription issue.
There was a 50% discount subscription event for existing Perplexity users, and I subscribed to the Pro annual plan through that event, paying $110 on October 17.
However, my previous subscription remained active and didn’t get replaced, so an additional $200 was charged on October 30 when the original annual Pro subscription renewed.
How can I resolve this issue and get a refund?
I’ve already contacted the chatbot and sent emails to support@perplexity.ai, but for the past 7 days, I’ve only received automated replies and no real assistance.
I’d really appreciate any help or guidance on this issue.
When will the Comet browser be available for iPhone and iPad?
the analyze on screen text and image shall be on
maybe dm @gray bronze ?
How can I use the study model for one of my chats? I dont have edu sub and it randomly appeared on my recent chat. (Option to make quizzes etc.)
Thanks for your answer, I'll try
I think it might have something to do with the device. On my Google Pixel, it works perfectly well, but on another phone, it just doesn't work.
And also, by the way, I give all the permission for perplexity and circle search on the screen. This isn't available.
hmm maybe switch the assistant app to none and back?
if it doesn't work: report here #1140622008086970420
I think it works for a sec, maybe it's because of the device compatibility or something. Once it's analyzing the screen, and in a moment it'll just say, "Sorry, I cannot do that. I cannot analyze," or blah, blah, blah.
Anyways, thanks for your help. I'll try to report.
remember to include phone model, android version etc that could help for devs
Thanks! Done.
Hi had a lot of invites to COMET. I never used any of them. Now I want to invite my friend, but I don't see the option
comet is no longer in early access stage. if you meant the dub referral program: only select countries can participate
How can I use the study model for one of my chats? I dont have edu sub and it randomly appeared on my recent chat. (Option to make quizes and etc.)
Anyone know why perplexity just refuse to give file if I ask it to make like idk presentation?
It just says there's no package in service so that he can provide it in workspace
But somehow on my friends account I can do it normally
Its in Polish so dont mind that, but like it wont even give link to download
U cant click on it
Is there problem playing youtube video in comet Browser. I am not able to play any Videos.
idk it happens to me aswell like sometimes it does it and sometimes it doesn't.
My friend normally does it 😭
Support told me its only MAX subscription
feature buts for my friend its not lmao
use labs / research mode?
Well it gives me in pdf format sadly only
Im still wondering how my friend got it to work without labs and research mode
which format you need? some reported to have issue to generate pptx directly
I need format pptx file
I did report it myself lmao but support is not a big use if Im honest
I had to like say about 4 times that support is in wrong and then they said about labs mode but still its not pptx format that I want
I even provided my friends screen from thread and they still don't understand 😭
Does the option to use the best model actually changes the model depending on the question because it just looks like it's using "Pro Search" model.
Do I actually need to wait until my next billing cycle to generate more pictures?? Or will it come back a little later like ChatGPT. Pro plan
hope you were not talking with sam the ai support
I talked with both, believe me either of them were not help full lmao
I talked with normal and ai slop support and no help lmao
Quick question - Comet browser isn’t blocking ads on YT after the most recent update. Any fix I can implement?
Get ADblock-rust extension that’s what it used before maybe it will fix it
Thanks!!!
prone to explosion
Perplexity AI Agent Support is not responding for 1-2 weeks, I am having a problem and I asked him to help me, he told me to be patient, But then he is. not replying any of messages. After I reached Perplexity Support through email, in email I got some responses but now again no response is coming. I want help.
Wait for 30 days program period..
Why are perplexity employees hiding?
restrictive
where can i check my comet referal eranings?
Does anyone know if the education pro subscription has limited file upload support?
cuz this is a community server...
dubs
but it depends since referrals are stopped in a few countries
i don't think so
Please help
@old dust so what about earnings of deactivated accounts
Mine's deactivates to but it is mentioned that the amount will be paid after the period end @karmic lily
что снова случилось с agent mode'ом...он снова на все, что хочешь кидает отбивку, что это violates что-нибудь
Недели 2 назад такая тема была. Он снова какой-то обрезанный получается
Hey! Just a heads up, this is an English-only channel so everyone feels included.
Appreciate you switching back to English
What again has happened to Agent mode? It again says "It violates "X"" on every task
About two weeks ago the same situation was happening for about 2 days. And then everything went fine
It just works now the same as atlas, where you always have to confirm to automise anything
I have earned pretty much money from the comet referral program i need to know when will get my payout
I am from India
please contact support@perplexity.ai
Hi, everyone! New to the server! Greetings to all!
I joined the server because I'd like to know if I can transfer my pro subscription to another account... when I joined it was activated with the user logged in my browser which was not the one i wanted to use it with...
Hello
contact support@perplexity.ai for pro transfer
They are not telling me
Opnsense
Hi @everyone is anyone seeing ads in YOUTUBE now, i don't know but somehow i am seeing ads in youtube from yesterday 😩
Hey, fyi adblock is having issue but it will be updated soon and also please don't try to mass ping as it won't work
Hi everyone, is there something like the « GPT’s » assistant-thing in Perplexity?
#🔭│api-announcements Hi All, Iam interested in Comet. Would the background assistent of the comet be available in an API? or any Idea how to do invoke this background assistant from my code?
hi guys, i swear i never used paypal account to subscribe any pro package but still get this message
I have pro subscription, But as perplexity said, I should have AI Profile Option in my settings to activate, But there is no option in my settings of perplexity. I sent maill to support@perplexity.ai but no reply is coming. Please help me
Only new Perplexity users or existing Perplexity users who have never had a paid subscription or free trial of Perplexity Pro are qualified.
I'm guessing you mean the "Introduce yourself" section in https://www.perplexity.ai/account/personalize. There you'll be able to add any details or rules for the models
Perplexity said there is an option called AI Profile. I am not sure.
Was previously called "AI profile", so it seems like it got confused due to old documentation :(
But https://www.perplexity.ai/account/personalize is what you're looking for
Okay, Thanks
What do you mean by "assistant-thing"? Voice mode? Reading your email? Just custom instructions?
In my free account I can see why at the ai is doing on my tab, for example it shows the blue border and I can see the AI scrolling and it mentions what it’s doing in the assistant bar to the right. but on my paid one it doesn’t show that and stays in the tab I asked the question in, how can I do the same on my pro account?
I have Pro mode. Can I ask Perplexity to remember stuff/personalize it like ChatGPT’s internal memory-function?
For example when I have a new insight I ask gpt to remember this and it updates its memory automatically.
Or is this what “spaces” is for?
Perplexity has memory and personalization as well! It'll save memories automatically based on your queries. You can also request it to "save XX into your memory" etc. (although it might not always work, depending on your wording).
For stuff you want it to take into account always, the "Introduce yourself" at https://www.perplexity.ai/account/personalize is way more reliable. Works for any instructions you want the AI to follow as well. Memory settings are located in there too
Hi all, I tried to ask perplexity to generate a pdf for some data which I needed, but it says it doesn't have something to generate the pdf. any hacks or i am missing something
switch to research or labs mode
I can ask perplexity to write to my connected Notion database, which is very useful. But often in a thread with the AI the first time works, or the first few times works, but then it forgets it can do that, or just gets dumb or loses access and either refuses or loses the ability to write to Notion. Has anyone else encountered this? Is this something I can fix by saying the right words in the prompt?
I have earned 1year pro subscription through Airtel. It said claimed on my network app but on perplexity it is not enabled. What to do? I have double checked the email, both are same
please contact support@perplexity.ai
has anyone received the money after 30 days?
do i still have to wait, will they pay for a bounty thats still expired after 30d? shows nothing on payouts, maybe it only shows after 30d?
Hi
When the sports will have the Brazilian teams?
Thanks a lot!!!
can we change an ai system in agent mode? It just changes all the time and now its claude which is not the best one tbh
i mean perplexity changes it all the time and its not possible to automise anything at the moment
What happened to the old referral program for Perplexity? I had multiple referrals which gave me free months of Perplexity Pro but they're no longer visible since the Commet referral program began.
And it was my understanding that the referrals were supposed to be automatically applied to your account, and that didn't happen.
Is anyone having trouble reading PDF files in the Pro version? I'm uploading an 11MB file (which previously loaded and read without problems), but now I get an error: "File is unfortunately experiencing a parsing error and cannot be read directly from the system." Hepl me pls
They will be applied at the end of your current billing cycle
Try uploading the PDF again
I just found out that Perplexity might have changed some functionalities again? After I asked a question in Space and then followed up with more questions, I couldn't select a model and also couldn't get it to regenerate the answer. What's going on, guys?
u mean? 
Let's say you bought for a month of Pro on Nov 1st. Your referral will be applied on Dec 1st. The end of your billing cycle
Its like the first pro is of trial one
N the next is of referal right? N these two showing in my acc that i got pro untill 22nd dec
But the 2nd referal which gonna gimmi pro for 3rd time isn't showing there
I'm not sure what you mean by this. If you have 3 successful referrals. Let's say you billing cycle ends on Nov 1st. The 1st referral will apply on Nov 1st, 2nd on Dec 1st, 3rd on Jan 1st.
Oki Let's see 
hi guys, can anyone explain me pricing of Email Assistant. I'm on PRO plan and i'm offered to start "Free Trial", but i can't find any info about what happens after Free Trial - it will stop working unless i upgrade to MAX?
Hi guys 👋
I received a complimentary Perplexity Pro plan via Airtel on July 17, 2025, but I’ve since ported my Airtel number to another operator.
My account still shows Pro status with the Airtel logo, and the subscription page says $200 per year with no payment method added. ''Your service will end on July 18, 2026. Your next estimated payment will be $0.00''
I just want to confirm that I won’t be charged automatically when the plan ends and, if possible, I’d like to revert to the free plan manually now since the Airtel link is no longer valid.
hey guys good morning, i had Pro through Revolut but this morning i received an email telling me my “free trial” has ended even tho i haven’t made any changes, does anyone know how to contact support? thanks
Did the email etc say how long you had pro for?
no just that the trial has ended even tho im still subscribed
Hi, quick question: does Perplexity allow you to export all the files of a generated website/app (like a ZIP with the entire directory structure)
If not how can I get my directory ????
No, you would have to copy and paste the files
Hi everyone, is there something like the « GPT’s » assistant-thing in Perplexity?
Spaces, I think
Hi everyone, I reached out to Perplexity support about my Pro subscription issue 5 days ago but haven’t received a response yet. How long should I wait before following up with another email??
Anyone know of a way to download our bookmarks for a back up, on Comet?
That didn’t happen. It took over 20 messages back and forth for Perplexity to agree to apply my them to my account. I was charged for a month when I had referrals in my account. They kept insisting that I had to apply them myself manually even though there isn’t a way to do that. They still refuse to refund that charge though.
Go to comet://bookmarks/, click the 3 dots in the top right, and press "Export Bookmarks"
Customer support even suggested to end my plan and then “reapply my referral code” even though it’s not possible to apply the referrals manually.
Thank you!!!
I am having the same issue, Pro subscription through Revolut Premium appears to have suddenly disappeared. Very bad timing, too.
Ah, it seems the text now says "With Premium you get access to 12 months of Perplexity Pro, Perplexity's premium subscription", so apparently there is a time limit now (unless it has always been there and everyone just glimpsed over it). I predict a steep drop in the number of Revolut Premium subscriptions in the near future. 😅
I am new to Tanstack start and Convex, how to debug this error after deployment? it works locally, but on prod i get this error
I think it has something to do with
What's the best model to code in perplexity?
Claude 4.5 when it works, Gemini 2.5 Pro is a good backup. Rn, I wouldn't use perplexity for coding till the model router bug is fixed, cause sometimes (like a good 80% of the time) Sonnet will switch to Haiku.
thanks!
Hi, I'm new here. I don't know if this is the right place to ask my question, but I'd like to know if you know of any AI tools for doing free voice-overs.
why does this not work anymore??
Someone gave me a free enterprise pro account from their Perplexity fellowship. The account is still active but do I own my data and what is a best practice to store all my inputs and outputs, keep the account active, but delete everything inside the account without deleting the account.
Check your shortcut for google in comet://settings/searchEngines. Could be that it got disabled, or switched to something else.
Does have a VS Code extension ?
is this orignal
i just asked perplexity about that and it said its a real extansion
Not official
haha
I just bough a sub for perplexity pro and joined the reddit, the first think i see is that claude 4.5 sonnet is not working and insted it is switching to haiku, is this true?
It's only happening to some users and they are looking into the issue
well, i used this extension that checked if the model was the actual one you choose and i think is happening to me, guess i'll have to wait till they sort it out
Hi there
To get Complete information about the project in perplexity or comet what prompt is recommended
Hey guys I had a package of 1 year free pro with Revolut subscription but that ended today and I got taken the subscription
Is it possible to get a refund back?
#⚡│ask-community I need some help regarding my Dub account. I’m unable to claim my referral amount and the bounty money that I earned through the Comet (Perplexity Broker) referral program.
Could you please check and let me know when and how I can claim the rewards?
My Dub account is linked with the same email I used for Comet/Perplexity.
Thanks in advance for your help! 🙏
but now my referral link seems to be deactivated, and I’m also unable to claim my referral amount and bounty money from my Dub account.
When willl I receive the pending payouts
Hello, I would like to inquire about the availability of Perplexity Comet on Android. Is there a waitlist I need to join to access this feature? Thank you for your assistance.
please contact support@perplexity.ai @thin viper
Hello, may I ask if models like Kimi 2 Thinking, or generally Chinese equivalents of major closed-source LLMs, will be added?
hey Everyone, is there a way to make Sonar (OCR) work better and pull text from images even longer but with more precision ?
Hello, i have question about perpelexity on Android, i use pro account but cannot select dall-e generate immage
S25 ultra
Perplexity for android
Any update
You can choose your image generation model in https://www.perplexity.ai/account/preferences
but will it work or it's a virus or smth like that?
I don't see why it wouldn't work, since all it needs is your API key. The repository is right there, so you can look at it too
Does anyone know why the YouTube ad blocker isn't working?
hey, is there any memorize thing on perplexity?
hi, guys, today for a first time on Pro I got a message that I have reached my assitant limit, how so?
it seems that I have reached my limits for Research too and I am getting simplified answers from other model. When they will reset?
Is this for everyone or only for me? I have had this download irremovable banner at the top for so long and I want to remove it
It's so annoying
https://imgur.com/a/vDUXWJ0
I don't really have a good answer for this, but out of curiosity, can u report what your "pplx_alpha_limit" says here?:
https://www.perplexity.ai/rest/user/settings
and then what your "remaining_research" says here:
https://www.perplexity.ai/rest/rate-limit/all
Yep, it's gone for you for some reason. You can add it back by:
Pressing "Hinzufügen" in the "Websitesuche" section, and then filling it out as in the image.
You can copy and paste it from here: https://www.google.com/search?q=%s, or you can take the one @vapid maple shared below for the original
Yup, there is memory! #⚡│ask-community message
Is Image Gen Supposed to work in Spaces or is it just in the normal chat?
{google:baseURL}search?q=%s&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:language}{google:prefetchSource}{google:searchClient}{google:sourceId}{google:contextualSearchVersion}ie={inputEncoding}
this complete mess is the default one for google
Should work in spaces as well
It won't display the contents of the PDF files I uploaded to the space I'm using for my novel, even though it helped me write them. Says I can't access them for some reason... As I lost the device that had the files on it, how can I get my work back?
hi everyone!
i am trying to download comet but the link doesnt work
anyone knows a fix?
how so?
try this #⚡│ask-community message
ill try this thanks
Hmmm… can't reach this page
pplx-browser-binaries.a0adf9b772aecba4fa8883581f3c9180.r2.cloudflarestorage.com took too long to respond
same issue
interesting
change your dns and try it once again
i dont know how to do that
idk if it's an issue with my spaces persona/model choice (4.5 sonnet) but it keeps saying it can't
Make sure you have web search enabled. It’s working for me
Ahh, I have it disabled in my space settings (mainly due to using it for text rpg's and I don't want search results messing up the CYOA aspect)
Mmm. That’s the issue then most likely ;(
Can verify that setting web search on, image gen works again. Cheers.
Anyone know how one could get support? I've been waiting a month +
Anyone else feel like half their day goes into small context switches — pushing commits, writing updates, or replying to messages, instead of actual work?
I’ve been thinking a lot about voice interfaces lately. Came across something called Auris (https://tryauris.app), which lets you talk to your computer to handle stuff like that. Haven’t tried it yet, but the idea seems interesting.
Curious if anyone here has explored similar ideas or tools?
Anyone else having this issue?
On comet I can no longer as the browser to organize my tabs for me
And in perplexity I can no longer create Google calendar events
Im a pro subscriber btw
I’ve referred to my friend(student account), he got a pro 1 month but i didn’t receive my 1month bonus based on referral. Ive mailed the support team but i didn’t get any response. Anyone knows what to do?
Mail them at pro@perplexity.ai- I got a response in about 5-10 mins.
Can i set something like a tracker for trading and perplexity notify me when to buy/sell
How long is the response time for the Billing & Subscription team? I've emailed them 4 days ago but I just got the initial first reply telling me to wait for a reply from them, then nothing
It won't display the contents of the PDF files I uploaded to the space I'm using for my novel, even though it helped me write them. Says I can't access them for some reason... As I lost the device that had the files on it, how can I get my work back?
I'm not sure if this is the right place but I will try. I have been using Perplexity for some of my poetry discussions since Oct 19th. Today I asked it to refer to something I discussed on Oct 19th and 20th. Initially Perplexity simply made things up, completely different and wrong answer, when I pushed bit more it said it doesn't have access to any of the history and can not recall conversation in the same thread which happened few days ago. Is this true? Wouldn't this defeat the purpose?
Hello, I apologize if this isn't the right channel for this, since I'm still new to this server, but I’m having an issue with my Perplexity Pro student subscription. I redeemed the student offer (12 months) plus maxed out 24 months from referrals, so I should have 36 months total, but my account only shows 24 months because of a SheerID verification error: “verification_limit_exceeded”, based on what I got from the AI's automated response when I emailed support@perplexity.ai. This email was sent over 10 days ago and I still haven't gotten a human response from Perplexity support. Has anyone else faced this or know if there’s a different way to get this resolved? Any advice would be much appreciated!
What's up, y'all.Does anybody know how to make certain extensions, Chrome extensions, work on Comet's homepage?
Did anyone from the community get this email.
I have scheduled a call with the team on Tuesday. Hoping for the best!
Email came from research@perplexity.ai
it's real.
but i didn't get it, it might be for certain audiences/users
Thanks. This helps!
Possibly cuz you might've used it longer,
and that you're in that certain age for them to give this email to you.
Good Luck,
i hope for the best
Can smbd help me with that problem. How to access a file which I attached in a space/thread?? I can get the file produced from pplx, but do not see my own files which I pasted inside of my Ask.
ok. I think I found it. It is actually in the answer - Sources. Another question Is there any way to see the time stamps of the posts in a thread?
Has anyone withdrawn money from the Comet referral?
ye
it's to verify if your referrals are real
How much days I have to wait?
You can see the time stamp of a particular thread
and it tells you the timestamps of the stuff if you ask
about 30 days
it's a amnual work ig...
cuz a lot of people had faked referrals and i do suggest you wait patiently for it
low quality referrals will not be paid
Oh, where can I see that? Can you tell me, please?
I don’t remember exactly when I joined, but I think it’s been over two weeks. What do you mean by low-quality referrals?
people who download it themselves
or fake referrals basically...
I referred most of them from Discord and also LinkedIn. Do you think those are considered high-quality?
seeing the time stamps?
or the threads?
depends,
they should've downloaded it,
and use it
i would say if a person had atleast had 5 conversation/usage it would be good
I'm sure they downloaded it
and also they had 1 or more conversation
But I chose a different country than the one I actually live in. Do you think that will be a problem?
No.
leads are international
I mean, when I signed up, I chose the UK as my country of residence, but I actually live in Ethiopia. I did that because I wanted to receive the money in GBP.
...
It would be in Dollar,
and idk if Stripes is available for you
I have Uk bank account and I connected it
I referred over 80 people, do you mean that at least 10 of them need to be active?
Can you send me a screenshot of your Dub payout page? I want to show my friends so they can be sure it’s legit
no
Did you also get the money from the bounty called 'Refer 10 friends, earn $100'?
not me
somone i know did
This is somone i know who got the moeny
too lazy and too busy at the same time
Can't we withdraw the money all at once?
Depends
Certain referral tasks take certain time
bounties are easier to verify that campus partner
Didn't you withdraw your money?
no
i didn't spend my time referring people
okay
i had stuffto do
Does payout take time or I'm just unlucky?
it takes time
referrals and leads are supposed to be verified to stop people from frauding them
ah, iSee, from dub I got the mail when I first referred someone and it said I'll be eligible for the payout after the partner's 30days holding period, and it was due today
🙂↕️
depends on your region aswell
the Dub programme was stopped in some region due to fraud
i believe now it's stopped entirely
ahh iSee iSee
Good luck nonetheless
so all the earnings I have is lost?
yeah ty!!
no
when did you redeem it?
that sounds fucking indian
the payout dawg
You received $XX.XX in commission for this lead and it will be eligible for payout after the program's 30-day holding period (November 9, 2025). this was the email so i thought I shud ask the community lol
can you send us a screen shot?
well, true lmaoo
ss of dub?
yes
Their support team is the worst
it's AI
lmao fr man, they said they'll connect me to the partner program team and no one contacted 😂
You were talking to AI . Sam is AI😆
How much money you got from referral?
good
wbu 👀👀
Do you wanna see it?
i mean u can just drop the figures or screenshot idm
It's better than nothing😒
have patience maybe?
patience bruv
its not november 16th... lock in lil bro
Has this happened to anyone else
I got pending on the payout page of dub, any eta on the payment?
I'm in the same shoes. It's completely ambiguous, misleading. ‼️
(Noone understands, not just us, just search for the term Revolut...)
Anyone know how to get the shift+enter shortcut back to search stuff in google vs perplexity?
Hi
Trying to recover files I uploaded to a space after I lost the device they were on...
Also, why is my pro tag not there?
@gray bronze I need a mod I think... I don't have my pro tag for some reason, or access to pro channels.
Should be good to go
Thank you.
Is there a way to have model scan all threads in a space to summarize details? I.e. pull information from across threads that are all within the same space?
This screenshot
hellooo
hi
hiii
hello guys!
hey guys i have a problem with my subscription and i contacted support on friday but i still haven’t heard anything, how long does it take to get a answer? i need help
What's the problem?
How to copy a key?
Guys I have a question how can I get a free subscription to Ai, I live in Kazakhstan and my government said about free subscription to perplexity
read one these article
maybe you'll be able to claim
which kind of key?
No i don't able to claim
I check 4 times in the sites and app
Hey Team - I've been trying to get a response from a live-chat into support ticket for almost a month now. I've replied to the thread (Sam from Perplexity Enterprise enterprise@perplexity.ai) 6 times in a month, without a single response. I've seem "Sam" log on continuously since then, so I'm assuming something's gone awry somewhere along the line.
Any way to investigate this? Or somewhere else I should raise?
Oh, I see. When was this news released?
Maybe wait for few days to update it
sry to break the news: sam is an ai
Haha, I assumed as much - but you would have thought that the first test of a successful customer support AI Agent would be that it's able to respond once within 26 days, so I thought I should raise it as potentially being unfit for purpose
hi everyone i am nana new to the community
i specifically came here to ask this problem i have been facing recently with comet
i have a dell pc with windows 11 and works well(to tell that it has no hardware issues)
when i download the comet installer it downloads completely and i can see it in my downloads folder in the pc but when i try to open the installer file to start installing comet , it literally does nothing....NOTHING AT ALL..
i redownloaded the installer file from official perplexity website so many times and everytime the file just doesn't open , literally no response on double left click (that too done several time)
PLS PLS someone help me with this🙏 🙏
try this -> #⚡│ask-community message
thanks 🙏 🙏
it worked now thanks a lot ...♥️ 🙏
So how do I do this what's the rumble and perplexity do together?
my pro subscription ended but i was still subscribed, i got mine through Revolut
@blissful portal I have exactly the same problem, no response for a month. Not great customer service, but an awesome product
a month?? i have exams coming up i need it now!
I should clarify, still no response...I've chased 6 times
oh my god
Have you entered any kind of payment method?
hey has this happened to anyone else?? i refresh the ppage and the chat doesnt appear.
disable ubo / tampermonkey
Hello everyone
I am from Kazakhstan and a citizen of this country. I have heard that Kazakhstani citizens are offered a free one-year subscription to Perplexity Pro as part of a government program. However, I do not understand how exactly to claim it. I followed all the instructions: registered on the website, using internet with a Kazakhstan IP address, but my subscription is still showing as paid. Has anyone faced the same issue? How can I get the free subscription? I would really appreciate any help or advice
Pro memebers have weekly limits on agent task now ? i using it for 2 weeks already and today ( monday) have this message: You've hit your weekly agent task limit. Upgrade to Max for 5x usage and our most advanced features.
Is that somehing new ?
you get e referral code from revolut you enter and you get the subscription, so no i don’t think so
Is there a way to stop Perplexity from sending news, except by turning off notifications completely?
All this news is irrelevant to us. Just today, Perplexity is notifying us that an interstellar object reached its closest point to the Sun - who cares?
The entire news feed is irrelevant to us. How can we stop receiving notifications about the news?
We only want the agentic-browser and powerful search engine to do research. Don't turn into Bing dot com.
wtf is this
They don't have funds to distribute
Is everyone getting the same 😭
Yeah same here. I did all that spreading of Comet with passion and worked days on it. And now they say this. It's like "Did I waste all my precious time on some useless referral program ?"
Fraudsters perplexity
I get banned , I just invate 4 members with 45clicks, They said "you are cheat", why?
I had a feeling that nobody's gonna get paid
They are scammer
Also, email them. I hope they will clarify what happened in this case.
They are scammer 😭💔
When is commet comming to Linux
i wanna ask something bout referral program, may i dm you bout this?
I dont understand... why did I get this "fraud" reason...
and why did they disactivate the link? I need the link for giving pros to my students.
Now I am a fraud to my students 🥲
i have 20 referrals in which 12 are very active and 8 were one time users but still they banned me for fraudulent activity
anyone knows the soln??
I'm not sure if this is the correct channel for this question, but does anybody know if it is possible to deactivate the Menubar icon for the Perplexity App?
scam scam scam
I bought moto edge 60 pro on October 2025 and I am entitled for free 3 month pro plan. It came as a push notification and when I went to activate it I couldn't. I wrote to perplexity support team but never heard back from them.
Oh
hey my account is banned can someone help me with that
Hello everyone,
I'm having an issue with the Perplexity Pro image generation credits.
I've generated around 50 images in my current session, but I keep getting a "Image generation rate limit exceeded" error.
According to my plan, I should be allowed between 100 and 150 image generations per month.
Has anyone else faced this? Or is there a way to check my exact usage and quota?
Any help would be appreciated!
Thanks a lot!
Hey!
please send all the details to our support@perplexity.ai team, they will check and help you with this
Anybody?
Hello, I’m encountering an issue with Perplexity Pro. I was a Revolut Metal member, which granted me access to the Pro version. Recently, I upgraded my Revolut plan to Ultra, and I received an email informing me that my Perplexity Pro membership had expired. I attempted to reactivate it through the Revolut app, but I now encounter an error stating that the code is redeemable for new users or something similar. Could you please advise me on how to resolve this issue? Thank you.
please contact support@perplexity.ai
yup I just did, thank you 😊
hi all. what is the best way to get in contact with billing at perplixity?
Hi, i was invited 3 friends from university, they are accepted theirs students status
But i have not adding 3 pro (education) mounths
They was downloaded Comet with my link too
But situation is the same...
How can i fix it?
Hey @ionic sparrow - I've been contacting support@perplexity.ai since October 17th (plus 6 chasers). Presumably I should have received a response by now? Thanks
@slim night @gray bronze
hey, can you dm me your email?
Same, No Response yet, it's been 12 hours...
For me 🫠
Maybe that's the reason 😅
Since November 8th, I’ve noticed increasing limitations when using the assistant—so much that it has become drastically restricted and almost useless for my workflow. This morning, I wasn’t able to create more than 5 assistant commands for operations. Has anyone else been experiencing this issue lately? Any updates or solutions would be much appreciated!
yeaa
Any invites for comet on android for pro user?
+1 🤗
Scammy company, legit 11 referrals with proof of users who can SCREEN RECORD them using it regularly, and they ban me
Imagine being so lowly to get leads that you pay some for yap then with the rest you scam them, perplexity I'm disappointed.
Not just me but everyone on Reddit too
anyone selse having a problem where anytime i try to sign in with google, the browser just crashes?
same but all of mine are active
What happened to perplexity pages? I cant get to it
Hey, does anyone know when does the weekly limit for the Agentic browser reset for pro users? I’ve got a notification today saying that I’ve reached my weekly limit?
Also, where can you check the amount of people that accepted your referral and how much you’re due to be paid?
For me it usually goes away after half a day of waiting
Hey everyone, I’ve got a problem with Gemini 2.5 Pro — the model hasn’t been turning on under any circumstances for the past two days. At first, I thought it was just a visual bug, but the response quality has noticeably dropped. Meanwhile, all the other models are working perfectly fine.
2.5 pro hasn’t worked at all for the last week for me. Constantly rerouted to gpt5
So, when is it going to start working again?
can i trigger comet, to run queries in a specific time when i am offline?
Is Page feature still working for anyone here? I get error "Cannot view this page." suddenly. 😳
Hmm? Seems like I am not alone in getting very slow or no response from Perplexity Support..
Is anybody listening?
@velvet tangle Why did my second Comet Browser account get banned?
I had 10 referrals in it, and all my referral accounts were active then why did it get banned?
have you opened your won link using your another gmail and downloaded comet using the same device ?
You are not allowed to make several accounts, this violates the ToS
I also did it ..but referral did not count ..now i am waiting getting mail like that
yes i tried to fraud but i failed..so why are they banning ?
The support team is useless
You are not supposed to make alt accounts to download Comet. This is breaking the ToS of the program
How is this not fraud? You are meant to refer real users, not alt accounts. https://www.perplexity.ai/hub/legal/terms-of-service
You broke the terms and conditions, it will mention in your email that all pending commissions have been canceled.
I wonder what would happen if somebody emailed the CEO of perplexity to complain?
Hey, I just got a message saying I was banned from the Perplexity Partner Program for “fraudulent activity.” I haven’t done anything wrong and I’m not sure why this happened. Can someone please help me understand or check this for me?
verde koree friendsine refer cheydu
they selected randomly for ban, my friends account still active.
Hi
How can I make perplexity search my own files only on google drive?
I have hundreds of file that I need it to search them for only
But it asks me to upload the files from the drive and maximum is 50 file only
i want
can i re-register my pplx account with same email after delete my account?
Perplexity banned me from their Referral Program for no reason
"Fraudulent activity" is a very serious accusation; I need more explanation about it.
Each and every one of my referrals were people who showed genuine interest in the product; they are unique and independent individuals who agreed to download it out of genuine interest in the product.
I have a sum of $165 that Perplexity refuses to give me without providing any reason, also ignoring my support emails.
please contact support@perplexity.ai
To get unhelpful response from an ai assistant
It's been 3 weeks
Nothing is escalated
If this is true stating it in the email would be a great idea ;)
And on the program page too
Hey, I just got a message saying I was banned from the Perplexity Partner Program for “fraudulent activity.” I haven’t done anything wrong and I’m not sure why this happened. Can someone please help me understand or check this for me?
wait you just got banned ?
Hey everyone, when will Gemini 2.5 Pro finally start working?
So bro.. you know what can we do next ? Or all the bounties we have earned will just go in vain ?
Gemini 2.5 Pro has been available on Perplexity Pro, and still is. Just select it and it will use it.
Is there some specific issue with it that you're facing?
Hey I’m new to comet I have an iCloud mail. Is there anyway I connect my iCloud email to the mail assistant.
Cause it’s just made me make a outlook email and that is so much effort to change my email for everything
it constantly reroutes to gpt5 and says "unavailable"
Not possible right now, but they said a while back that they are working on adding other mail connectors. Hope iCloud is going to be added at some point 🤞
One workaround would be to make a rule on https://www.icloud.com/mail that redirects your emails from your iCloud address to your Gmail
Thanks
please contact support@perplexity.ai
told you guys
Is there any update on banning perplexity partner program?
A lot of people have been banned simply due to fraud, misuse, or breaking the program terms
If you feel like your ban was unjust, contact support@perplexity.ai
gm guys
I wrote about this earlier, here's the link to my message:
#⚡│ask-community message
Wdym scummy move ?
A program of this scale could have had better fraud detection instead of something that just straight up bans people randomly like this
Sure some people try to abuse the system
They deserve the babs
Bans
But a lot of people didn’t deserve it and even if they contact support its impossible to get a reply at this point of time with the amount of people getting banned
That too right before the holding period ends
That’s the scummy move
If they cared they should’ve started monitoring it earlier
They said it in the program that they will monitor your refer for any fraud, better fraud detection system but you don't know people even pushed far using even residential proxies and emails being created by bots ( which can only be solved by email providers such as google and other providers )
U blame them but u don't blame those people who try to cheat off everything ?
Which they did from the start btw
What about the people who didn’t deserve the ban?
Whats with the ban wave then
Please read my message.
if your ban is unjust, please contact perplexity support and provide them proofs
To finish the payout and get rid of the fraud accounts ?
any update on the bounty
people don't realise that this discord can't unban them from the program and they'll have to email support@erplexity.ai
Community Discord ≠ Customer Support
Obviously
they don't realize the point that if they got banned which mean smt fishy got detected on their account as every of their refer is being reviewed one by one
By a real PERSON btw
So the rare of making mistakes is low but it still happens and that why we have support team
Lol if a real person is rewviewing one by one itd be more clear why people got banned
tbh, pplx should have limited this program to a few countries and some universities, rather than globally, as it was just asking to get abused.
this new is confirmed by perplexity
Yes this isn't AI banning anymore, a real person will review each account
Wow 😲
So if u got a ban which mean they saw smt that shouldn't be there
Kk
Where is that stated?
Wheres the proof that real people are reviewing
Then what about that bounty that ended few weeks ago any updates on that??
I dont think so
They did, even for the campus partner program selected carefully, the program still got stopped in India due to too many fraud
Better head to their HQ
Am very sure u na Lagos boy
Confirmed from a pplx staff who i knew
They review each of the refer 1-1
so there's no getting away for cheaters
To be honest that can not be possible especially when it comes to the account registered from region like India
But if they can do this fr it's a great job oo
Source : trust me bro
Ahhh ahhh 😂
👌🏻solid
I saw this message aswell
Yup I guess
So what's the matter tho ?
You’re talking like it was always reviewed by people
And the reason for the ban is because a person thought it was suspicious
Because if that was the case so many people wouldn’t have been banned in the first place
So what's ur point ?
Now BECAUSE of the ban people have to review, which obviously is on them
Cut the chase
Point is you are a joke yourself trying to defend them
Oh? how hilarious
I only speak what had been confirmed
U're literally in the " ask community " channel
You’re twisting the timelines and everything you’re saying is a slop
Btw mods im sorry for talking here
He couldve told us to continue the chat in general if he cared aswell
Wow okay dude at least i don't beg for money tbh
LOLLLLL
LMFAO
Imagine having no point in the argument that you start spouting nonsense
Its not about me , its about everyone who had their trust broken
I think u would need to learn how to relogic ur brain
nonsense ?
Why don't u ask that urself when u said smt that have nothing to do with this channel ?
What's going on
You guys should chil out man
Yeah theres no point talking to people like these
Ciao
If u don't like the product, why bother using it ? \
talk that guy himself
How to use perpexiluty finance
Hi
Im new in perplexity pro
I have this problem with safari
Could someone help me? I can't access the threads.
Deep Research queries have been drastically reduced. i am supposed to have 300 daily research queries but i barely use it before asking me to upgrade to max. This is the second day in a row that i am getting the same error. does anyone else have the same issue?
Can main search perplexity pro talk to get answers . If push live talk not the same
hello guys i made mac clean and after that connector MCP failed always try to install perplexsity helper always faild can any one help ?
why is this dude muted for a week oml
I am using insider preview windows and I think thats the reason I am not able to download the comet browser can anyone help ? whenever I run the setup a dialogue box opens and I click on run and then the dialogue box closes but after that there is no action
I can help! The error "Lo siento, algo salió mal" (Sorry, something went wrong) in Perplexity Pro on Safari is often caused by browser cache issues, cookies, or Safari's privacy settings blocking certain features.
Have you tried clearing Safari's cache and cookies, or does the issue happen in other browsers too?
I can help! 😊 The issue is likely because you’re on a Windows Insider build, which sometimes blocks or breaks certain installers. Can you tell me which Insider channel (Dev, Beta, or Release Preview) you’re using?
Hello does anyone knows how to become a perlplexity campus ambassador ? thanks in advance
Hii what about banned account it' unbanned or not I mail support team but thet not answer
It' important for me
for the comet referral I think. I had earned 30 bucks but then the link got deatctivates because I am In Greece. Now the money is pending. Am I still going to get it
hi
Same thing happened to me — they said they were banning me for fraudulent activity. I’ve emailed the support team many times, but now they’re not even responding. I also have a pending reward of approximately $155.
Is there a solution to this?
Too bad
when was your payoout
Can I post Trading charts and ask Perpelexity to analyze it ? Any key words?
Dev
I am encountering an error message stating:
"Used Best because Claude Sonnet 4.5 Thinking was inapplicable or unavailable."
How can I access comet mobile version
You can take a look at my homepage.
Got it, that makes sense the Dev channel often causes compatibility issues like this. I can help you fix it quickly and get Comet Browser running properly. Let’s move this to a chat so I can take a closer look and guide you step-by-step.
Hello guys,
I would like to ask you if somebody here can explain me why my Pro subscription expired, the problem is that I’m paying it thorough my Revolut Premium subscription
Sure that will be very gratefull of you
IS CHATGPT BETTER THAN PERPLEXITY?
Is somebody proficient in Instagram (Algorithm, Support)? I have a very unique problem with my new account.
My Account is getting restricted in receiving comments and other interaction, because my engagement rate is too high, it seems to think I'm getting spammed or another malicious thing is going on. Instagram support doesn't reply and the algorithm is actively stopping the organic growth. I didn't buy any bots.
Hey, any seo tips for fetching current viral topics, trending?
And get a good seo writing?
Hello everyone,
I’d like to change the email address linked to my account. Currently, I’m signed up with my secondary email (Outlook), but I want to use my main email address (Google) instead.
My Google email already has an existing account.
Can someone explain how I can switch to my Google account or transfer my data from Outlook to Google?
Unfortunately transferring data to another account is not possible. But support will be able to help with transferring a pro subscription to another account. if needed you can send a mail to support@perplexity.ai
Hi
I'd be very interested in trying out the android comet browser. Is the beta-phase having invite links or something like that so someone could invite me?
How to get Pro besides my name? I'm a Pro subscriber and joined discord through 'Pro Discord ' link in the app.
when did you get banned?
this happened to soo many of us it genuinly feels like they are trying to spend less
Do yall have hopes of getting unbanned in dub?
they better
I lost hope they never reply bro fr
peak
they do say in their emails that they are a small team and cant manage so many requests and hence may take 2 weeks but come on
small team?
is perplexity pro worth it
they offered to buy chrome😭
I sent a mail when the links got disabled
But still no reply till now
For that mail
yes, but you can get it for free from basically anywhere
whats good about it?
yeah it'll take a week or two
searches really good, gives you choice of models in 1 tab, and nano banana+seedream 4
thats it pretty much
nano banana is the google imagen 4 image generation model, right?
means i can generate images with perplexity?
its from google but different fom imagen 4. specifically its the gemini 2.5 flash image generation model
and yes you can
thanks
I think all AI agents are genius and idiots at the same time, just depends on luck of the draw
it generates really good with proper prompts
<@&1098365634498285709> can u guys please contact thier cutomer support and help us
Hey There Perplexity Team,
Today my 100$ of Bounty is processing but my other 50$ are pending ,then it will be processed?
i've already said nothing to do here
have anybody noticed why is thir support agent bad
forget real people, not even tha agent is good
why i cant install comet on my android? (oppo a54, all system requirements are met, and i get early acces link)
@flat zealot
I don't know as I'm not familiar with Android, please post in #1393681130842226698
hey
How can I stop perplexity from prompting me to install Comet? I already have it, but I don't use it as my default browser.
sorry no idea
Too bad
Hey! please send all the details to our support@perplexity.ai team, they will check and help you with this
brother we have send multiple times for 3 days, still no reply.
hi i actually got banned from perplexity stating as fraudelenet- but actually i referred comet to my 10 genuine frnds still i got banne dcould anyone tell how to resolve this,and there is no systematic way to get support from the perplexity team as their support email is not working
Hi! May I know if it is possible to export all my perplexity conversations?
yeahh finally
@worn ether
Hello
Hi everyone! I have perplexity pro account. Can I use perpexity API as well for my projects? Will i have to pay extra charges for using the API?
When will I be able to get my payment for the referral program?
Perplexity referral just banned me and a couple people I know from the comet campus ambassador couple days before it had to pay out. Seems like it uses you to get the users and then does not pay you for it.
The support for it is useless as well. I got everyone to delete their accounts and uninstall perplexity. Looks like such fishy practices are not going to last for them. Never using perplexity again, now that I have Claude from my University and Gemini Pro from buying the new Google Phone as well.
You have $5 per Month "free" Balance for the API
Hello. Do u have any working solution for my issue ? I want to eagerly use comet browser
Why this happend, when i want to genareate a specific/fixed ammount of word leanth writing the responce always is lesser then the requirment. Help.
And also why the respnce has a huge difference if i give the same prompt in chat gpt and perplexcity gpt 5.1,
is it because if the system prompt. and how to make if same about the chat gpt? the same tone abd responce?
I can help with that! This usually happens because the model estimates word count differently and system prompts or settings affect output length and tone. Are you trying to match both length and style exactly, or just the general tone?
Can you send me a message
Fr?
Yeah
I did send a mail but reading the previous messages on this chat it looks like they are slow on it but anyways I'm disappointed on the way they are working on this.
Instead of straight up banning me they can put a hold on the amount till they review it again but it seems like a very harsh step to me
hi, i have completed the bounty of the perplexity referral programme and my payout holding period has also been completed but still the programme yet didnt sent the payment. What should I do? My partern account with perplexity was also deactivated.
Looks like I ain't gonna get paid tho
🥀
can you provide me their mail address? somehow the link on their website is not working
@glad widget
This is who I sent the mail to
Hey! I can help with that 🥲
The reason Perplexity often outputs narration instead of clean steps is because its default system style focuses on flowing explanations unless you force structure. You need to set stronger formatting instructions inside your Space/system prompt.
Before I suggest the best instructions, can you tell me what type of outputs you want most step-by-step guides, bullet lists, or more concise answers?
Got it that makes perfect sense.
If you want Perplexity to always give numbered steps, bullets, bold titles, and a clear summary at the end, you’ll need a custom system prompt that forces that structure every time. I can help you create one that stays consistent for coding, SQL, and anything else you learn.
If you don’t mind, can you message me? It’ll be easier for me to tailor the exact instructions to your workflow, and I can also set it up for you so it works perfectly every single time.
can someone tell me how to redeem this. The get started button does nothing
Hello, can someone help me? I've been banned from the Perplexity Partner Program supposedly for fraudulent activity, never told me why or which were the real reasons why I engaged in this "fraudulent activity."
I've only been contacted by a bot or automated answering machine, no human involved. This treatment doesn't seem fair to me, especially since I've followed all the rules correctly. Could someone tell me how I should proceed? I already wrote an email but haven't received a response.
Hi Perplexity Team,
My Perplexity Partner account was recently banned for “fraudulent activity,” but all my referrals and bounties were 100% genuine. I even received a confirmed Stripe payout for the LinkedIn bounty, which clearly indicates legitimate activity.
It seems many users are facing similar false bans — could you please escalate my case for manual review? My email is rajnishinteams@gmail.com
.
I really value this program and am requesting a fair reconsideration.
Thank you 🙏
– Rajnish Anand
You look professional 🥲
Please email support@perplexity.ai
Yeah Thanks alot
What do you do 🌑
Am freelancer
Someone set a automated reply bot for this banned things yesterday and then removed it would be better if they steup again
I need some clarification on logging in USING GOOGLE. I use Google login for Github, Claude and a bunch of other websites.
- (This has nothing to do with accessing my perplexity / comet account. Although, using Google Login, I can't log back into Perplexity).
- I know my google password because I can login just fine using Chrome and Vivaldi. Bitwarden is working on Comet, Chrome and Vivaldi)
Do i have to allow ALL COOKIES?
try to allow all cookies and if it doesn't work maybe reinstalling Comet will fix it but hasn't happened to me
How to get deep research high for api?
I try type reasoning effort high but it didn’t work
Great
has anyone here gotten money from the referral?
Hmm
have u?
Yes
dm me rq i have questions
??
Web comet chats don't show up in my android perplexity library. Is that by design for now or something I'm missing?
they replied to me. I hope they replied to you too @glad widget
Let's hope so
whats the response btw?
@pliant quarry what have they replied ? Have you told them or waht they asked ? Whether to submit some Truth or Credentials to validate whether the referallas were genuine or not ?
what did you do
he didnt get banned bro
for people who got banned its hard to get unban
I got 67 successful referrals but why am I getting charged didn't I get free pro?
@slim night
You don't get free pro from Comet referrals.
Perplexity said refer $10 and get $10 after that they change to refer and free pro
and please stop spamming every channel with the same message
Perplexity written my successful referral will expire 15/4/27, but now perplexity is lying saying they have a successful referral limit now?
Please refer to this https://www.perplexity.ai/help-center/en/articles/11385821-partner-promotions-and-referral-programs
The previous “Give a month, Get a month” program also ended on October 6, 2025.
If you got wrongly charged, please email support@perplexity.ai
Perplexity written and back then was not a comet referral program
I did e-mail and they said this
Can u show any proof like thing for 67 referrals?
@slim night and support perplexity know I collect a lot but never mention to me the limit of successful refer
I see,better mail them again
I did and now they are looking for the people who talked to me previously to clear the misunderstanding but the problem is that @slim night and support perplexity know I collect a lot and it is written expired on 15/4/2027 for my successful referral but they never mentioned to me that there is a limit
The worst part I can’t use Perplexity Pro anymore
No discount and no free pro
$20 is $100 in my country
I was recently charged $20 instead of the expected $5, as outlined in my current education pro plan. Has anyone else experienced a similar discrepancy?
I bought a year for 200$
2 days later my image generation reached the limit
Didn’t get even one good picture
Lol
Now i have to wait till next month to generate images
After downloading files using the Perplexity Comet browser, the downloaded files are not appearing in the download bar shortcut. Additionally, clicking the shortcut does not open the files. The files do appear in the system Downloads folder, but the browser’s download bar is either nothing showing.
anyone fix this?
Have you sent a request to the support@peprlexity.ai? Please ensure that you don't have two accounts with two subscriptions.
Not yet.
I have only one account that has been verified for an education plan.
anyone got the money for leads?
yeah they told me to wait because there is like a review period, although both of my bounties were shown as reviewed. But, the payout will be given that's for sure. oh, about the waiting period he forwaded the question to some other guy he was supposed to reach out to me but still no response..
Can I ask why perplexity image generation has started putting borders on the images?
Can I ask when will my dub link get unbanned
How can i disable the news top right that appears when i open a new thread in the app? Im using iphone
adieu
Hello Im a user of Comet and I have a problem when I have comet open I cant alt tab on full screen app like games I must click on windows then click on the app in the bar to open the tab
Your dub.co account has been banned from the Perplexity Partner Program for fraudulent activity.
If you believe this was a mistake, you may appeal by emailing support@perplexity.ai. Please include all relevant details in your message.
Important:
- Do not open bug reports or use any Discord channel to request a ban review or appeal related to this issue.
- Do not contact Perplexity staff via direct message or @mention them, including <@&1098365634498285709>.
- Misuse of Discord channels or attempts to bypass the official support process may lead to further consequences.
All appeals will only be reviewed via the official support email.
Please be patient: Support may take 3-5 days or longer to respond to your appeal. Avoid sending multiple follow-up emails, as this may delay the review process.
Thank you for your understanding.
@suhas07383 warned
Reason: dub
Duration: Permanent
Proof: My comet refferal dub acount partner is banned, how to get it ([Link](#⚡│ask-community message))
Hello, why can't I add the top sites?
same
Is shortcut / work on perplexity or no anymore
How long does it take for the funds to become withdrawable? I've been waiting over 30 days
when did 30 days complete?
3 days ago
u sure? send ss
hmm so its holiday for them
so wait
u will get tomorrow as processing
Okay, this shit is funny
in payouts page we can see updation tomorrow dw
mail to support nothing to do here mostly,if u already did just wait for response
If they had replied to me on email, I wouldn’t be messaging here
they had a lot of queries in queue so mostly wait for a reply, its in the hands of support team,kesku is here for bug fixes mainly
If I have a PRO subscription, what is my limit on image generation and when are they updated?

Hey guys!
Could anyone help me with a solution?
I've been experiencing strange behavior on Comet for the past few days.
Its windows are stuck, as if they're in On Top mode, and some UI elements are unresponsive.
This all started after my little brother was typing something on the keyboard.
I suspect he pressed some hotkeys, but I'm not sure.
I'm attaching a video demonstrating the problem.
I need help, I can not use assistant on youtube and Upwork, instead I can just use some prewritten prompts, which are not working for me. Please can anyone answer using @last beacon tag. Thanks
Can i get first or few first answers without web acces but turn on web access/social in next answers?
or 🤔 i can just ask plexi to compose step by step research plan after our brainstorming and start with web access in new chat
@hollow ginkgo please explain
My comet browser is acting weird. Anytime I click the browser, and then try to go to another application, it tries to like force itself back to being the main application if that makes sense.
I'm on Browser -> I click my Game -> it automatically clicks Comet to make it not go away
Hey! Has anyone here received their payouts from Perplexity yet for the Comet referrals?
yes
xd
Not really happy that I’m a Max user and the invite link won’t work for me.
The Comet Referral Program has concluded. https://www.perplexity.ai/help-center/en/articles/11385821-partner-promotions-and-referral-programs
Sorry I was talking about comet android. I was so upset I posted in the wrong server.
Does anyone think ChatGPT paid version any better than Perplexity, I love what this ai tool can do for me, it keeps getting better, come on Apple buy it you got the cash
my honest answer is to test it
I had exactly the same question as you, and recently had both PPLX + ChatGPT Plus (+ Claude Pro)
my conclusion was that overall PPLX was the best, but ChatGPT Plus had some advantages/disadvantages. Claude Pro for me was useless if I'm being honest - no better than PPLX (or ChatGPT) + hit limits much faster + overall less accurate answers etc
see it depends on use case though....if u asked another person, they might respond quite differently. Hence, the best way is to test it for a month or so for your use case(s), and see which is good etc
there is no general answer now imo - use of AI has far too many use cases and variables for any one person to give an opinion and say definitively that one platform is clearly better etc
Why doesn't comet assistant work on Instagram
It doesn't work on YouTube as well
Like i wanted it to search some videos with certain keywords and it doesn't work
Wdym? Program ended
Yo guys, is there someone that tried to claim the free pro plan (student), and even tough you have verified as a student you are still on the free plan?
I have tried to contact in the past one and a half month to perlexity support, and i get NO RESPOND AT ALL... Im so annoyed
Hey! Has someone been able to login in the ios app with their "hide-my-email" adress (like: xxx@privaterelay.appleid.com)? I can't receive a login link somehow and don't know if it's an icloud- or preplexity-fail...
I need help from devs or support.
I am using comet browser (with Pro account)
It's saying: You have reached your daily search limit with the assistant.
This limit temporary? First time seeing it
Will Pro have more access in the future?
Your dub.co account has been banned from the Perplexity Partner Program for fraudulent activity.
If you believe this was a mistake, you may appeal by emailing support@perplexity.ai. Please include all relevant details in your message.
Important:
- Do not open bug reports or use any Discord channel to request a ban review or appeal related to this issue.
- Do not contact Perplexity staff via direct message or @mention them, including <@&1098365634498285709>.
- Misuse of Discord channels or attempts to bypass the official support process may lead to further consequences.
All appeals will only be reviewed via the official support email.
Please be patient: Support may take 3-5 days or longer to respond to your appeal. Avoid sending multiple follow-up emails, as this may delay the review process.
Thank you for your understanding.
Welcome to the club. So far I only had replies from the ever helpful ai Assistant Sam, but no action whatsoever from an actual human being. Week 7 since the initial contact
I guess this still is within the "or longer" of their message above 😅
Your dub.co account has been banned from the Perplexity Partner Program for fraudulent activity.
If you believe this was a mistake, you may appeal by emailing support@perplexity.ai. Please include all relevant details in your message.
Important:
- Do not open bug reports or use any Discord channel to request a ban review or appeal related to this issue.
- Do not contact Perplexity staff via direct message or @mention them, including <@&1098365634498285709>.
- Misuse of Discord channels or attempts to bypass the official support process may lead to further consequences.
All appeals will only be reviewed via the official support email.
Please be patient: Support may take 3-5 days or longer to respond to your appeal. Avoid sending multiple follow-up emails, as this may delay the review process.
Thank you for your understanding.
When I go into the model selector in perplexity I only see 1 sonar model simply named "sonar". Is this model a pro model? a reasoning or non reasoning one? I hoped there was more transparency
it's none of them
it's online model
others are API if I'm not mistsken
Ahh, I see
I was comparing models on lm arena and was confused where sonar would rank
How to android comet soon
Hey guys, there's a way to add Perplexity as an AI model on Brave Browser?
Guys i would like to learn basics on perplexity and compet to utilise its fullest.
Suggest a video that teaches in genere.
I am beginner
Hey guys i heard there's a beta for background assistants, how does it work?
hey guys, I got erroneously charged for a pro subscription and had to escalate beyond the sam ai support agent, anyone have experience with their human support team response times???
Hello Im a user of Comet and I have a problem when I have comet open I cant alt tab on full screen app like games I must click on windows then click on the app in the bar to open the tab
can someone please help me with it ?
I'm having problems with my browser. The websites I visit keep logging me out (e.g., Discord, Paramount, Netflix, etc.). Is there any way to fix this?
Perplexity pro from Airtel cannot browse Github?
Mb try win+tab?
When I visit my app permissions to disable photos and videos option, I can't even see it. The option is invisible. However, the app can still access my photos and videos and I can't do nothing about it. Anybody's facing similar problem??
Hi everyone, a question. Has everyone received the new Kimi 2 model? And also, when will Grok 4.1 be available?
Yep. Kimi 2 is available only on desktop
Funny, why not move it to the mobile app?
No clue
The hell dude?i dont even have all those options but only these
Is this a joke?
No
It's real lol
No, seriously, is this sarcasm?
Bro, here you can choose the AI model:
On app
this appeared on my browser suddenly today and idk what to do, can someone help qwq
Same, i think is cloudflare fault
cloudfare down
well
that ain't possible for my impatient ass and i got an exam tmrw
yes, it's very bad timing
true
but for now you'll have to use Chrome or Edge
dies
hmm may be
yeah, I understand, I don't want to either
The browser part of Comet still works though!!
well, by the way, I just noticed it now.
if I browse through Comet, at least I can access websites.
that is, perplexity itself doesn't work for me, but Google search works and all the websites work too
this is true, tho its a bit annoying to constantly press “ask google” lol
Shift + Enter is a shortcut for that
the perplexity website itself is not working
you can set Google as your target search engine in your browser settings
I always have it like this
i just discovered the problem when I went to the perplexity website via comet, but if you go to the perplexity app itself via your phone, everything works
yea i noticed that too, thought it was weird it opened i figured it wouldnt work
bro its website error apps will be working fine
the thing is, the Perplexity website isn't working
Otherwise everything is fine
dont mind my perplexity being one if my kind lolol
The thing is cloudfare down and many websites are down
apps are working fine
yes, that's right
but I think this is a temporary problem and it will be fixed soon
Cloudflare down man!
yeah like it feels like
i know
yeah
Not sure where to ask this, but I'm having issues with Comet. Every time I swap to a different application or true to use extensions, the browser captures my mouse on the "Customize and Control Comet" drop down on the upper right. This is a recent issue as of a few days ago. Any thoughts?
Hi- this is my first time posting here, but I have been using the Comet Browser since August (Perplexity Pro user). I am in the process of getting a new computer (Framework Desktop) and am planning to run Linux (likely Fedora 43, but that isn't fully decided yet). I know Comet isn't officially supported, but I was wondering if anyone has been able to load Comet in Linux, and if so, how that can be done. I really like Comet and don't want to go backwards. Thanks for your help.
Thanks perplexity, i received a 1000+ dollars in my bank and got more coming on the way😋
hmmm
Hey everyone. I might be getting ahead of myself a bit, but… when will Gemini 3 Pro be released on Perplexity?)
Too early to tell, model isn't out, we don't know the official pricing, etc
found the solution
https://discord.com/channels/1047197230748151888/1439338116442886164
Here’s the price:
And the model has already been released in AI Studio.
Again, no official announcment yet, and it's in preview.
I'm waiting for my humble €30
Jajajajjaa
Whats the best way to keep track of your credits?
I recently purchased a Pro subscription and very quickly had all my credits drained when building out a workflow between Notion and Zapier.
Now it seems like I only get to use the Assistant for 15min to 30min a day before it tells me "You've hit your daily assistant search limit." I mean hell its only 10:00AM for me.
Is the only option to purchase Max?
How???
Damn, is there an affilaite program? Congrats OP @rain gyro
Nvm found it: https://partners.dub.co/perplexity/
Thanks!
I have a question. I want to create a Pos Web App. Which prompt should I use? Do you have any recommendations?
Bruh how? is there a secret? i made 10+ successful referrals, still didnt get any update on my dashboard. it shows 0 dollar still
Follow entire process perfectly
Some leads will be missed yes happened with me too
I did bro, all 10 properly. even mailed perplexity a 100 times. still no response
i made others download comet via my link, made them sign up using their college id and ask their first query on it
nothing can be done now
i missed like 80-100 leads
in that case then
did you get any money from them?
yes
hmm
this is what i got from them yesterday, and my first mail was almost a month ago
that's ai
not human
ai reply
ik never got reply from a human, even after providing the referral emails the ai asked for in the previous mail
they said i will get a reply after manual after 1-2 weeks. its been a month now
i even posted on X but the post got no reach lol
guys is there a way to connect with a human agent here on discord? 😭
Anyone has any idea/theory wtf is happening in the
support-team?? No reply for 6 (SIX!) days STRAIGHT on this request...... 

Why is my spaces laggy and most of the time will say connection issue try again ?
Proof: My comet refferal dub acount partner is banned, how to get it ([Link](