silk ibex
@queen creek @light root Creating a thread as you both seem to have the same issue
Can you post your log files and save files, which if you need to find them this can guide you https://enshrouded.zendesk.com/hc/en-us/articles/9767167725853-Reporting-Bugs in here in case the team need them, as well as any steps you've taken to try and find a solution already.
@random robin @sick python As the title says, having issues with the summon staffs.
Thought i'd copied the originals but ,,, #troubleshooting message #troubleshooting message
random robin
https://enshrouded.zendesk.com/hc/en-us/articles/9767167725853-Reporting-Bugs a description on how to find logs can be found here
queen creek
silk ibex
@peak sand Can you add your log file here.
https://enshrouded.zendesk.com/hc/en-us/articles/9767167725853-Reporting-Bugs a description on how to find logs can be found here
@rough hazel Same as above please.
peak sand
ok will do
light root
I am not seeing a log file. Is there a way to generate one? The Enshrouded folder in Saved games only has a small JSON file in it. I have files in the Steam Cloud, but it's generated over 30 files to download just today. I was able to generate a DxDiag report, so I'll post that. lol
peak sand
neither am i
light root
Those are the instructions that I followed.
peak sand
there is no .log file
silk ibex
However, goto steam, games list, right click Enshrouded > manage > Browse local files > in that folder there will be Enshrouded.txt or just Enshrouded if you have extensions turned off, that's the file you need.
light root
Ahh interesting, it's calling it .log here. It is .txt on my computer.
silk ibex
Ahh interesting, it's calling it .log here. It is .txt on my computer.
That's actually interesting, yea i've not used the site myself so didn't know. @random robin On a side note, maybe someone can update the site instructions which are asking for Enshrouded.log when it should be .txt
random robin
It depends on your pc settings I think
If you have it set to default open those files with notepad it lists them as .txt, I believe
light root
Technically it just says that it's a text file. It doesn't have an extention. So whichever extentions I have turned on is the issue.
silk ibex
Ah, interesting.
random robin
this is how they look when I see them on my pc
silk ibex
Technically it just says that it's a text file. It doesn't have an extention. So...
Yea if you had extensions turned on it'd just at .txt on the end.
silk ibex
this is how they look when I see them on my pc
Interesting, didn't know that ^^
random robin
Btw @silk ibex what theme are you noticing with this issue? Is it consistently looking the same with each user? I'm gonna send these logs to QA and want to make sure I have the right description
light root
Do you still need backup files? I am not seeing them per the instructions on that page as well.
Err, save files.
random robin
If you can't find the saves that's probably fine, I think the logs are more important in this case
light root
Ok, sounds good!
silk ibex
Btw <@252390992756473856> what theme are you noticing with this issue? Is it con...
The common seems to be that they cant cycle through the NPC's If i read between the lines, i'd say iteraction keys are not registering on the summon staffs UI.
As if shortcut keys are not bound.
light root
I was wondering about shortcut keys. I went to look and see if there was an alternate shortcut key for the summon staff, but wasn't sure that there is one.
random robin
It should just be the "interact" key I think, right?
random robin
Actually @light root would you be able to grab the enshrouded_local.json file from the same folder?
%USERPROFILE%/Saved Games/
Same with you if you can @queen creek
queen creek
I will when I return home
random robin
Thanks!
random robin
@light root Can you give us an exact description of what happens when you try to use the summoning staff? At what point of the process does it break, and what happens when it does? We notice that some of your bindings in the json file look odd, which we're wondering if that's the culprit or not
@queen creek You as well, what is the exact process that happens when you try to use a summoning staff? Does it just do nothing, or does it swap to a different part of the hotbar/inventory, or something else?
random robin
<@544198586343096358> Can you give us an exact description of what happens when ...
For you Yngvildr, from what we can tell in your settings menu the button for cycling the actionbar pages is set to the same key as opening the summoning staff. Which means that every time you try to use the summoning staff, it instead overrides it and changes your hotbar. It's currently set to [Tab] I think?
Rebinding the key to cycle your hotbar would fix it, I believe, let me know if that helps
light root
Yes, I've always had it set to tab. I guess I did that a long time ago. LOL! It never gave me a problem before.
The next time I log into the game I'll reset my keybinds and see if that fixes it.
random robin
The next time I log into the game I'll reset my keybinds and see if that fixes i...
It's tab specifically, after talking about it with QA for a bit longer we've discovered an issue where any keybind set to tab is currently taking precedent over the summoning staff.
A temporary workaround is simply unbinding the keybind that's currently bound to [Tab] when you want to use the summoning staff, but we're also working on a fix for a future patch that will make that workaround unnecessary in the future
light root
It's tab specifically, after talking about it with QA for a bit longer we've dis...
Thank you so much for your help! I set it that way because I use tab for barswap on other games. I will do that when I log back in. Thank you so much for working on the fix!!
queen creek
<@337052853879177216> You as well, what is the exact process that happens when y...
When I select the summoning staff on my hot bar for use and press tab to select which npc to place, it brings me into my inventory and does not allow me to make any selections. I can see if I have inventory bound to the tab button and change it (although I thought this was the default?) Also, here is the json file
random robin
Inventory isn't on Tab by default, but it's a common keybind in other games so I wouldn't be surprised if you changed it. Does the issue resolve if you rebind it?
Like I said we have a more permanent fix going out in the future, but that seems to be the current workaround
queen creek
yes, that resolved the issue. will look for changes in upcoming patch. Thank you!
also, if this is okay to ask here, have there been changes to some of the textures for certain floor build pieces? I noticed that Fancy Stone floors, for example, have a lot of debris/detritus on the floor now. is that new?
random robin
It's not an intentional change, but yeah that's a known issue with some of those blocks
queen creek
roger that! thanks!
chilly hull
It's not an intentional change, but yeah that's a known issue with some of those...
Hi Toast,
does that mean the change will be revered in the next patch? Because I build my house out of half-timber and it looks not very homely to have stone debris everywhere... 😢
random robin
Yeah they're working on a fix for it, it wasn't intended for those blocks to be covered in rubble
chilly hull
Yeah they're working on a fix for it, it wasn't intended for those blocks to be ...
Awesome thank you! 😊
peak sand
<@544198586343096358> Can you give us an exact description of what happens when ...
it just goes into inventory as the B command instead of using the B function
peak sand
I am also finding now that when i try to build the blocks that are actually in my inventory do not show themselves in build menu on the right hand side. I can only build with the physical block being in my shortcut bar.
so there seems to be a problem surrounding the building hammer and the summoning staff
rough hazel
Staff is fixed for me, i reset my keybinds. Didnt realize i had changed that at all. Works fine for me now.
peak sand
Staff is fixed for me, i reset my keybinds. Didnt realize i had changed that at ...
This has also fixed it for me
thank you
peak sand
When I select the summoning staff on my hot bar for use and press tab to select ...
Try resetting your key bindings
random robin
We will also have a fix going out in the next patch that should remedy this issue even without needing to change keybinds. The summoning staff will take precedent over the other keybind, so you'll still be able to use it without opening your inventory (or whatever else you had tab bound to).
You'll just have to de-select the staff if you want to open your inventory again 😆
light root
It's fixed!! Thank you so much!!
peak sand
Guys the block in magic chests aren’t showing up even when I toggle ‘use magic chests’
sick python