"MiniDump has been created at..."

[stoic wind]

Yea it’s been like a week and a bit now of me troubleshooting and trying to fix the issue to no prevail

[wet fern]

you're on windows 10 or 11?

[stoic wind]

10

[wet fern]

did you run the game with admin mode

[stoic wind]

Yes

[wet fern]

or with compatibility for windows 8

[stoic wind]

Yea

[wet fern]

have you updated all the drivers?

and windows update up to date

could also be that latest gpu driver is bad, and you need to roll back

[stoic wind]

Tried all of that

Tried the roll back this morning and to no help

I rolled back to the same exact version listed above

[wet fern]

the 546.33

[stoic wind]

Yea that one

[wet fern]

you used DDU uninstaller?

[stoic wind]

Yea

[wet fern]

did you run things like ccleaner or malware scanning too?

[stoic wind]

I ran ccleaner

[wet fern]

could of course be the game needs a patch for your specific system specs, might have to wait, but you can try that github tool in meantime

[languid furnace]

can you drop me your enshrouded_local.json

[wet fern]

you could also make a video of your problem using snipping tool

[stoic wind]

I’m currently not home and won’t be till midnight

[stoic wind]

What happens is I press play on steam. It leads me to a black screen with a white box on it

The game then closes and leads me back to steam with “play” in green again

[wet fern]

yeah make a video of running the game

and then make a diff video of running a similar game off steam that works

[stoic wind]

Once I get home and am able too I will upload a video to this channel and tag you in it if that’s okay

[languid furnace]

did you try running the game directly from the enshrouded.exe in steam/steamapps/common/enshrouded?

[stoic wind]

All other games like pal world r6 work perfectly well

[stoic wind]

Yes I even ran it as admin

[stoic wind]

^

[wet fern]

did you check what happens to your system when you run the game, like... ram usage, or gpu usage, cpu usage etc.

[stoic wind]

Yea nothing seems to be a problem

[wet fern]

and this problem never changed a single bit in how it presents itself in all this time?

no new images, no increased or decreased timing etc.

[stoic wind]

Nope all ways the same exact thing every time I press play

[wet fern]

dang

[wet fern]

did you try running the game from safe mode, is safe mode still a thing in window 10.

lol

[stoic wind]

I’m not sure i don’t think there is a safe mode 😂

[wet fern]

yeah thats true, maybe something is conflicting with the game running

safe mode will eliminate other programs and non essential drivers i think

[stoic wind]

I’ve deleted certain applications that could of like overwolf and any other apps that have been known to cause problems and didn’t work

[wet fern]

though i guess i should run the game in safe mode first to see if it even works

i have overwolf

[stoic wind]

Yea it wasent a problem but still deleted it 😂

It’s caused me some problems in other games sometimes so thought it could be an issue

[languid furnace]

have you tried forcing windowed mode or fullscreen in steam launch options?

[stoic wind]

Yea I’ve tried that

hahahaha

[languid furnace]

what havent you tried?

how about we start with that lmao

[stoic wind]

To be honest with you I’m not sure hahaha

I’ve tried a lot reddit fixes discord fixes from community

Nothing seems to work

So I’ve opted too waiting for the devs but I really badly want to play

[wet fern]

he didnt try safe mode

i checked out safe mode, but i chose wrong option

lol

for future reference, select safe mode with networking

i guess ill try again brb

[languid furnace]

question, this game by chance wouldnt say be on another hardrive that doesnt have the windows operating system on it would it?

[wet fern]

okay safe mode is bad idea

go figure when you start pc with less drivers, nothing works 😛

got the minicrash dump error running enshrouded instantly

[languid furnace]

lmao

[stoic wind]

No?

[languid furnace]

had a guy yesterday that his game was doing what you described when it was on the hard drive that didnt have windows on it

sfc /scannow?

[wet fern]

ive had his problem before like in my life

like somewhere in the span of 25 years of gaming

i've had this exact issue, always forget how i fixed it lol

[languid furnace]

same

[wet fern]

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

maybe this is what i wanted to do

similar to safe mode, but not debilitating like safe mode is.

but i dunno

might not be applicable to this, seems like driver issue

no idea why programs would interfere with game running 🤔

[languid furnace]

disable all startup programs and restart pc, try game

[wet fern]

just suggesting things out of desperation really

[languid furnace]

i mean if its trying to start it should produce a log here [...] \Steam\steamapps\common\Enshrouded\enshrouded.log"

[wet fern]

gonna head to bed, let me know what happens @ me, i hope you fix it soon

[languid furnace]

@stoic wind when you have time Open event viewer in Windows and look under Windows Logs > System as well as Application and see if there are any errors that show up in the logs when you launch the game.

[languid furnace]

also in steam/steamaps/common/enshrouded it should post a log since its trying to start, it will not be in a crash folder it will be in the same folder as the .exe it will be a text document

Please post log as I am interested

[stoic wind]

Already done that it just comes up with game crashing or smth

[stoic wind]

Currently working as soon as I’m available I’ll post and tag you

[sly rampart]

Was working fine until the updates on the 5th, was crashing on launch when I tried today, now lets me get to menu before crashing

[full oasis]

Hi I bought the game this morning having checked components were adequate within PC before doing so. Ive cleared the steam cache and made sure my drivers were up to date, although the sign in screen says its not it is. (AMD) The furthest Ive gotten is thro the doors from where you land when you first play. Many thanks.

Edit it occurs to me having read above you may need the following info:
Ryzen 5 3600 6 Core. 16GB RAM. Graphics Card AMD RX590 Driver Version Driver Version
23.19.10-240104a-399660C-AMD-Software-Adrenalin-Edition Windows Driver Version 31.0.21910.5 Vulkan Driver Version 2.0.279

Not the best but plays my other games just fine.

[stoic wind]

file does not exist for me

will try running this now

this is what shows up when i run the app @languid furnace

do i restart my pc?

whatever this app was did not seem to work unless im missing something

[outer moth]

apparently there is always the same problem after a patch: "enshrouded.exe has crashed!" i don't know why it crashes for some and not for others. i tried everything that was suggested here, but the only thing that worked for me, which worked the last few times and is working again now, was reinstalling the game.

i would like to thank you again for your help yesterday @languid furnace 🤍

[odd phoenix]

no jokke sometimes it workes and somtimes like now it crashes all five minutes wtf is that

[coral gulch]

@languid furnace @rose shale Why does the script disable GameDVR without Questioning the user?

[warm glade]

I believe we had issues GameDVR early on in troubleshooting.

The reasoning was b/c disabling it was a work around.

[vague olive]

1- There are some places around the base where magical and weapon attacks simply don't come off, no matter what they are.
2- the game sounds also stopped working in certain places.
3- A message appears informing you that the server is overloaded and has problems.
4- I play co-op with my girlfriend and I'm the host, after the update all her quests were reset and on her map it shows that she has to do everything again
5-Some places that I investigated and were already on the map simply disappeared.
6- Now a MiniDump message is appearing

[languid furnace]

That document that just says enshrouded and is a text document. You have files hidden extension enabled. Drop that text file here

[languid furnace]

Some of these sound like game bugs and can be reported using F1 in game. #2,4,5. Others may be fixed by clearing steam shader cache for enshrouded. The log that you uploaded is a log where you selected quit and the game closes successfully, when uploading a log please check that the timestamp is in reference to the latest crash. Check pins in this thread for common troubleshooting steps and there will be one on clearing your steam shader cache. Shaders seem to cause many of the issues associated with an update.

[vague olive]

Others can be solved by clearing the steam shader cache for enshrouded.

How do I do that? Could you teach me please?

[languid furnace]

In discord at the top of this window there will be a button resembling a 📌. If you press that it will show pins associated to threads. This is the pin link it shows click here-> #1201276790459604992 message

[languid furnace]

hey, it seems many people are having issues with the 1080 card and the latest drivers. the recommendation is to downgrade to 546.33 that has been reported more stable by many users. follow instructions here -> #1201276790459604992 message

[mint drum]

Yea, now every time I start the game it’s says “your GPU driver is outdated. Please update do an ideal game experience” lol I say, oh hell no because it’s having the outdate drive that’s actually letting me play the game! 🙂

[languid furnace]

lol yes, this is a thing. until it is resolved through an nvidia driver this will unfortunatly be there lol

not the worst downside to running the game stable

[mint drum]

Yes the 546.33 is good, running th game fine for me, no dumps and I do not notice any quality differences from using the latest driver

[cobalt scarab]

"If it ain't broke don't fix it" doesn't exist in technology. There likely IS no real difference aside from someone needs a job so they put out broke ass "updates" that aren't necessary to add features and break things.

I try to keep EVERYTHING off of automatic update.

[trail laurel]

crashes every few minutes or so

[languid furnace]

@trail laurel do me a favor and drop a log if you dont mind

[trail laurel]

How do I do that

[languid furnace]

For better and faster troubleshooting, please share game logs here along with your message:
Open your file explorer
Navigate to your Steam folder. By default, it should be in C\Program Files
Find the following file: [...] \Steam\steamapps\common\Enshrouded\enshrouded.log" *
Drag it into this Discord channel and attach it to your message

*If you do not have "show known file extensions" in Windows explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document"

[trail laurel]

steam>steamapps>common then i dont see enshrouded

[languid furnace]

do you have the game installed on another drive perhaps you check there

[languid furnace]

open the crash dumps folder

drop the latest text file normally located in the lowest folder

[past void]

Hey yall getting constant crashes after the recent patch. Seems to be mostly at my base.

[languid furnace]

#1201276790459604992 message

[languid furnace]

[I 00:00:30,881] Added a 'StaticTransformDynamic' Component that was already there.
[I 00:00:30,881] Added a 'StaticTransformDynamic' Component that was already there.
[I 00:00:30,899] Added a 'StaticTransformDynamic' Component that was already there.
[I 00:00:30,899] Added a 'StaticTransformDynamic' Component that was already there.

[languid furnace]

#1201276790459604992 message

im suspecting a shader problem, let me know if this fixes your problem

i can give you the mannual instructions to do so if you prefer

[mellow thistle]

Here is the crash file

[past void]

Thank you, yeah if you don't mind just so I can go through it.

[languid furnace]

#1201276790459604992 message

[languid furnace]

its failing to creat vulkan device, see if this fixes your issue
update local Vulkan runtime (https://sdk.lunarg.com/sdk/download/1.3.275.0/windows/VulkanRT-1.3.275.0-Installer.exe)

[mellow thistle]

didnt work for me

[languid furnace]

@mellow thistle ok, then i am going to have you follow the listed common issues assoctiated with this and if those dont fix the issue we can dig more into what is going on. i would like to note that if you have a 3080 if im not mistaken. you are welcome to upgrade to the latest gamedriver but many people with nvidia have reported 546.33 as being more stable than the current, mainly with the 1080 but very well could be across the board.#1201276790459604992 message

[wet fern]

upload that video of you opening the game and the problem. and also maybe someone can donate to you their .json file.

[languid furnace]

i am waiting for him to post his log to get some insight, he has one and i can see it in the picture he sent

[wet fern]

yeah his log is 55kb and mine is only 15 and ive crashed 4 times

lol

he has the mother load of all all logs. 😛

[languid furnace]

lol yeah i am going to assum 2kb per start attempt

[wet fern]

i checked his file sizes they all seem the match mine too otherwise

oh my log was created when i tried to run the game from safe mode just as an experiment i think

"[I 00:00:00,154] [vulkan] Vulkan Application Info: 'Enshrouded' (version:1)
[E 00:00:00,179] [graphics] vkEnumeratePhysicalDevices#1 failed with error 'VK_ERROR_INITIALIZATION_FAILED'
[E 00:00:00,179] [graphics] Could not create vulkan device! error=initialization failed"

lol

[languid furnace]

hahaha i bet it did

[past void]

@languid furnace Running the LiaNdrY/Enshrouded-Tool might have worked. Haven't crashed yet. If I do I'll try the second recommendation. Thanks 🤞

[coral gulch]

well thats fine, but it need to ask, not just begin to set registry keys and disable GameDVR, you cant renable this without goin to the source in github and remove/change the keys again, this is a no go. you cant reenable this fuction via Windows GUI (its gone after this).

[warm glade]

This is feedback for @rose shale as its his script. I've tagged him into it.

[wet fern]

what is game DVR?

[languid furnace]

him adding a Y/N prompt shouldn't be a huge issue i wouldn'tthink

[wet fern]

and was it disabled for me just for this game?

[languid furnace]

xbox related

[warm glade]

Actually lets do him a favor and just submit a Pull Request.

@coral gulch do you know how to do that?

[languid furnace]

in regards to that xbox gamebar has been known to cause issues with games and is another thing that can be used to disable when troubleshooting

[wet fern]

tbh it seems like bloatware to me, something microsoft put on my pc that i would want removed anyway. especially because i don't have a console either. https://www.windowscentral.com/how-disable-and-remove-game-bar-windows-10-creators-update

[coral gulch]

never done on github sorry :/

[warm glade]

I can do it.

[coral gulch]

if you use it or not should be in the choice of the user, just disabling it permantly (which can be also done via checkbox) in GUI, is unnecessary. since the users run this script for diagnosis... never had problems with since its off (by default?)

[wet fern]

i think also there should be a way to bring it back

tbh i thought i removed the xbox stuff already, but the program removed it further for me lol

by editing windows policy i think

[coral gulch]

if you play xbox game pass you need the gaming tools etc

[mellow thistle]

I did everything and now I get this crash meassage

[languid furnace]

can you translate this please?

graphics driver failed to initialze

[mellow thistle]

"Could Not Initialize Graphics Device

[warm glade]

@rose shale just submitted a PR for the GameDVR prompt, please check my code 🙂 https://github.com/LiaNdrY/Enshrouded-Tool-Fix/pull/1

Actually I think its wrong, I think I needed to move the disable logic into it.

I suck at this, so... feel free to trash it

[languid furnace]

hmmm, maybe @haughty plume or @wheat night may have an idea here seeing that everything is up to date

[wheat night]

Windows Vista...nope.
Not gonna deal with that.

Try compatibility mode.

[languid furnace]

didnt even notice

[haughty plume]

Yeah Vista isn't gonna cut it. Holy shieeeet

[languid furnace]

well , there is your answer, upgrade windows

[mellow thistle]

I do not use Windows Vista and I already used every compatibility mode which is avaible....

[languid furnace]

? what windows do you have?

[coral gulch]

could be just a display issue, since there no "22H2" NT10 Vista 😄

[coral gulch]

uncheck compatibility mode.

[wheat night]

Can you WIN+R "msinfo32" and post screenshot of first page.

[haughty plume]

it literally says Windows Vista (TM) Ultimate unless you've got some windows crack going on messing with things

[coral gulch]

there are not drivers for a nvidia 3080 on vista. at least its windows 7....

[languid furnace]

he must be using vista in compatibilty mode

[haughty plume]

for it to show vista ultimate, the game has to be stuck in vista compatibility, turn that off of course. If that isn't the issue, this would be a total first WTF moment lol

[languid furnace]

lol

maybe a good old restart may be recommended after

[haughty plume]

2024, Operating systems demand O.S. Rights.

[mellow thistle]

I already tried it in every single mode it comes the same issue

and without the compatibily mode as well

[languid furnace]

ok please post your log when trying to run the game with compatability mode off

make sure the timestamp coencides

[mellow thistle]

With Windows 10 PRo

[coral gulch]

I would do a clean driver install with DDU and download the newest Nvidia Driver, maybe something is bugged with it.

[mellow thistle]

alraedy did that

[languid furnace]

i beleive i already had him do that

[coral gulch]

also close all tools like RGB tools, Armory Crate, MSI Center etc.

[mellow thistle]

I really tried everything, maybe I really need to wait for more hotfixes?

[languid furnace]

could you window key+R > CMD > vulkaninfo and copy log to a text document and drop it here

[haughty plume]

Honestly, the only thing I could think of that would MAYBE fix this ongoing vulkan render & gpu failure issue is to extend the time out of the driver its self in registry, but i am NOT about to walk people through that one or make a registry edit to post. lol But that one seems like a possible work around that I didn't think of right off.

[wheat night]

Turn off/uninstall TikTok LiveStudio? 😮
Also try to turn off that EPIC related software/service, whatever it is.

[mellow thistle]

I try it

[coral gulch]

did you instll the vulkan SDK? then remove it. there are some layers that are not ther by default

[mellow thistle]

yes I installed the vulkan sdk

[wheat night]

You don't need that, may uninstall too, but shouldn't cause trouble.

[mellow thistle]

nothing worked

[languid furnace]

you may have to wait until @molten arrow is around, she seems to have some knowledge when it comes to vulkan issues

[languid furnace]

could you please post your crash log here https://discord.com/channels/1046840540550942720/1201595045086777344

[mellow thistle]

the cmd log or the enshrouded log?

[languid furnace]

enshrouded

[haughty plume]

I got an idea. 😏

[languid furnace]

may not be a bad idea to post the cmd one as well

[haughty plume]

One sec.

[mellow thistle]

I bet I already tried it haha

[haughty plume]

Nah, Downgrade to driver 546.01 (What I'm still using) And I'll send you a file to replace in your system32. I'm solely going off of an nvidia file related to vulkan, mine works with zero issues, so its a chance to get it going with this method. This fix is one that I've found a long time ago in my bookmarks, it might work for this game as well.

The nvidia file we're replacing is Nvapi64.dll

[languid furnace]

i know sara had someone implement a -force command to force a video device associated to vulkan but i dont know what that param is

[mellow thistle]

okey I give it a try

[haughty plume]

This fix I'm speaking of was for Ghost Recon in Vulkan mode. I had it bookmarked for a while. It did work. So it might work for this game too since I have no issues, period.

Once you're on the same drivers as my self, let me know and i'll walk you through what to do next.

And don't worry, the file I'll be sending is just an nvidia API file, replace it in system32 with what I'll send, my version. That API isn't installed with the driver updates, its untouched in this update im on. But if you need to rid of it, just update to the latest driver again and it will be over written as it was changed then.

thats why when some people roll back the older drivers dont do nothing, windows will decide to update the nvapi64 silently like an ass hat for some people

[mellow thistle]

now I have the 546.01 driver

installed

[haughty plume]

alrighty, DM me.

[molten arrow]

What is going on? So far i see a log with an unusual Vulkan version (or maybe it is normal for that card) and a device initialization failure. It sounds like a lot of stuff has been tried.

[trail laurel]

reverted my gpu driver to the reccomended and trying to load the game up and stuck on loading screen at preprocessing 3154/3240

[wheat night]

It's just when you have multiple Vulkan devices to force the game to use one specific if it doesn't use the correct one

[languid furnace]

how long, this jsut happened to me and it to a good 2 minutes, not sure if its cause i clicked the screen or not but it loaded

[molten arrow]

Yes if there is more than one gpu detected by Vulkan, the game has a launch param to force it to use a specific one. It has no use when only 1 gpu is detected

[languid furnace]

[E 00:00:01,049] [graphics] vkCreateDevice failed with error 'VK_ERROR_INITIALIZATION_FAILED'
[E 00:00:01,049] [graphics] Could not create vulkan device! error=initialization failed
[E 00:00:01,051] [graphics] Could not initialize graphics device!
[X 00:00:01,051] FATAL ERROR: Graphics_InitializationFailed

[trail laurel]

actually just loaded. took about 4 minutes

[molten arrow]

The game switches its CPU priority to lower if it loses focus, which can make load times longer. It switches back to normal when it receives focus again

[languid furnace]

alt+tab for the L

[languid furnace]

@molten arrow this is his log, we have tried everything

#1201276790459604992 message

i believe fatherlamb is messing with some nvidia APi version or something with him

[haughty plume]

Yeah, waiting on him to reply atm. We're testing a lil something that worked for Ghost Recon & Vulkan that I had bookmarked from a while back but using my driver version and such.

[languid furnace]

also this maybe something that the developers will need to address with the vulken issues in a update

[haughty plume]

And a no go for him, so this isn't an nvidia thing for sure. Devs will have to address it some way.

My best bet is for the most half, people having bloatware conflicting with vulkan, but other wise, since we're not at their pc this issue is a hard one to pin down.

[molten arrow]

There are no details in the log about why device creation is failing. there could be so many reasons. Could add some graphics debug flags to the launch options and see if that causes anything extra to get printed that might give a hint.

--graphics-debug-checks --graphics-synchronization-validation --enable-gpu-breadcrumbs

[haughty plume]

@mellow thistle Do that ^

[languid furnace]

you seem to have a better knowledge on things when it comes to vulkan and params, reason i pinged you

[mellow thistle]

i try it

[abstract walrus]

I was just looking at my map. Lol.

[languid furnace]

11 hours? am i reading this right

[molten arrow]

Looks like no new info in the log

[haughty plume]

The only thing I can think of is as I said earlier, extend the GPU timeout and see if that has anything to do with it.

[languid furnace]

have you had your game running for this long? this is a server log

[abstract walrus]

Oh, it's a server log. My bad.

[haughty plume]

Either extend the GPU time out for Nvidia in the registry, or disable it for testing purposes (reenable it later for sure though), or, change windows to load only default programs at start up, no bloatware, no extras, then launch the game, don't open any apps besides steam and enshrouded.

Either of these 2 can narrow down any conflicts, easily.

[abstract walrus]

This log says it's from yesteray at 6:09 tho... That's not the log I need...

[languid furnace]

@stoic wind #common-issues message

[wet fern]

yeah its really hard to fix/diagnose issues when it's not happening to you at your pc lol i can relate to this.

this is why i typically always ask for 1 million screenshots and videos

[molten arrow]

@mellow thistleMight be able to get more info if you enable some of the Vulkan validation options. Do you have the SDK installed? And you comfortable with making a batch script?

[haughty plume]

this is what I've been doing lol getting all the info I can for this one.

But again it points to what I just said above, best way to figure this out for once and all

"Either extend the GPU time out for Nvidia in the registry, or disable it for testing purposes (reenable it later for sure though), or, change windows to load only default programs at start up, no bloatware, no extras, then launch the game, don't open any apps besides steam and enshrouded.
Either of these 2 can narrow down any conflicts, easily."

[haughty plume]

A few people have used the SDK package its self and fixed it that way vs using the runtime. But it was people who knew their way around. I really dont wanna explain crap again 😂 this has been a hectic journey.

[wet fern]

yeah he should do a clean boot for starters probably

[haughty plume]

Yep, setting windows to boot with only essentials for a test run would literally clear up the possibility of other apps and drivers being an issue.

We've had people getting lucky disabling overlays and other apps, so that kinda tells ya something.

[molten arrow]

You can tell which apps are adding Vulkan layers that the game is loading by looking for the layers in the game log.

[haughty plume]

And for some, these layers don't show in their logs, we've seen it over and over again. But to our surprise, they'd disable things and boom, works.

[wet fern]

100% do everything sara suggests to collect info, but clean boot is basically the go to for every pc problem everywhere, because it controls the environment better, and removes noise.

[wheat night]

Why is that local Vulkan version so old?
I thought you guys already did that?

[haughty plume]

For the most part, after all we've told people since launch, despite fixing tons of peoples problems, the game is just in need of updates more than anything.

And @wheat night He'll have to run the SDK if it didnt update properly and do things that way.

[molten arrow]

i think they were trying an older driver

[languid furnace]

he even ran the liandry tool

[wheat night]

@mellow thistle
Just to confirm:
Can you show a screeshot of the start options?

@molten arrow talking about the local version, I see that you tried older driver. 😄

[molten arrow]

Installing a video driver will also install the Vulkan runtime that comes with that driver. Or maybe i am misunderstanding what you are saying.

[languid furnace]

fatherlamb did have them install an older driver and injected an NvAPI with him

[haughty plume]

It does & doesn't. That's whats odd about this one. We've had people update their drivers or downgrade, but no luck, then they run the vulkan runtime and alls good, for a lot of people.

[warm glade]

Giving you guys about a 10-15 minute heads up, I am about to do to this channel what I did to #1201595045086777344 ... patience please.

[haughty plume]

@languid furnace I had him use my version driver and a DLL fix that was known for some vulkan games.

[molten arrow]

Installing that driver is probably what downgraded the Vulkan runtime which is why an old version is seen in that log.

[haughty plume]

VkPhysicalDeviceProperties:

    apiVersion        = 1.3.260 (4206852)
    driverVersion     = 546.1.0.0 (2290106368)
    vendorID          = 0x10de
    deviceID          = 0x2204
    deviceType        = PHYSICAL_DEVICE_TYPE_DISCRETE_GPU
    deviceName        = NVIDIA GeForce RTX 3090
    pipelineCacheUUID = 5b88e115-e991-63d6-2cdb-002999cd0685

This is how my vulkan looks atm, running an older driver.

[warm glade]

I wanna keep checking, and I know I've asked a lot - we have no reason to believe the MiniDump error is the same core issues as VULKAN yes?

Happy to keep them seperated, as we have.

[haughty plume]

how ever my Vulkan Instance Version is 1.3.255

[molten arrow]

The "Minidump error" is just the popup that appears any time the game crashes. It could be for any reason, Vulkan related or otherwise

[languid furnace]

@warm glade it seems that most aren't, this current is the only one i have had drop their logs to the vulkan thread

[wet fern]

this is what i thought tbh, if you already entered the game and crashed in game, it might be different than crashing when opening the game and not being able to run the game at all though.

[warm glade]

Right my theory on Minidump is that its just a poorly handled stacktrace.

[molten arrow]

Yes lots of different times and ways the game can crash, but it always shows a minidump error in all cases (except when it fails to start at all)

[warm glade]

So some guidance, should I NOT open a MiniDump thread knowing its potentially catch all.

[molten arrow]

There would be a lot of unrelated things going on if everyone who had a minidump posted there.

[wet fern]

so when the game fails to open at all and there is no mini dump error, it's vulkan related? or it also could be anything?

[trail laurel]

other than the long load into the main screen, reverting to the 546.33 seems to have stopped the crashing for me. thanks for the help and hope this sticks for now!

[molten arrow]

That case could be Vulkan related, but usually it is some Steam issue of some kind

[haughty plume]

when I had AMD during the demo days, 6950, that instant crash was vulkan related for me at the time.

[warm glade]

So what I may do then, is not open a new MiniDump thread, lock this one... force people to use #troubleshooting and posting logs, then be routed to the appropriate area, such as VULKAN, etc.

Thoughts?

[wet fern]

yeah i was thinking maybe it's steam related, me and sigma thought this as possibility for BIG DOA's problem

[molten arrow]

This sounds reaosnable to me

[molten arrow]

The main thing is to check if the game generated a enshrouded.log at all. If it did not, then probably a Steam issue. If it did, and it has content in it, then probably something else

[warm glade]

I'll lock this thread at 1:00 central, 2pm eastern. So ~ 15 minutes.

[languid furnace]

@warm glade this is what i was kind of trying to say yesterday. it rare there is a case that turns into what is currently happening and all of us are trying to troubleshoot

[haughty plume]

send more troubleshooters to geeksquad with us 😄

gonna just throw in more info there til we figure out the vulkan bit more

[molten arrow]

Maybe leave a final message when you do encouraging anyone still needing help to go to the #troubleshooting channel

[warm glade]

You guys are getting REALLY good at this, we noticed and appreciate it. Feel free to be more direct with me on what you need.

Sara, I'd love for you to just write up something about what you just said... How MiniDump can be anything, generally speaking best steps for troubleshooting are... x-y-z

I can pin that, or make it a command.

[molten arrow]

The main thing is that the minidump shows a path to where to find the log file. Posting that log file is the first step to getting help. i think this information is already pinned. There is not really any specific thing that can be recommended until we see what the log says is the reason for the crash.

[languid furnace]

the current pin in this channel has solved i would say 75% of mini dump concerns

[molten arrow]

90% of the time it is a gpu crash, and there are steps to take. But the other 10% of the time it can be all sorts of different things. i would not want people wasting time following steps to resolve a gpu crash if that is not what their error is

And even when it is a gpu crash, it could be the crop bug which nothing can be done about anyway (until the devs fix it)

[wet fern]

remove your crops type of thing then, get a friend to remove them, or remove them before you crash lol

[molten arrow]

Well sure

[wheat night]

But the minidump error points to the minidump. We don't need that.

[molten arrow]

it points to a folder containing the enshrouded.log from the crash

there is no actual minidump

[warm glade]

Arent the logs usually always here? \Steam\steamapps\common\Enshrouded\enshrouded.log" *

[languid furnace]

speaking of as a heads up there was a user the other day that raked farm soil over stone and was having crops disappear, it seems his planting is bypassing the first voxel and trying to imlpement into the second just an fyi

[wet fern]

imo if you can't have a specialist/volunteer looking at logs all the time, it might be better to have 2 lists of steps, 90% a fix step list, which is what is pinned now. and then another list for the 10%, and tell people go through the 90% one first. sure it might waste 15-20 minutes of their time, but truly not long.

[warm glade]

Sigma how close are those steps pinned to the PS Script for VULKAN different beasts?

b/c I can take that pin and make it a command, and have it just DM people.

[molten arrow]

that is the most recent log. There is also a copy made any time the game crashes and shows the minidump error. this way if the user already restarted the game since then, they can go find the copy

[wheat night]

Can we not just use Emojis "L O G S !"?

[warm glade]

I was going to cut down on the channel spam with commands.

a DM would do that.

[wheat night]

Alrighty, didn't know since I never had a minidump crash.
I thought there is just the minidump and the info file.

[molten arrow]

Most of the time people just post a screenshot of the minidump popup and someone asks them for logs. Not sure how to automate that unless a bot can read a screenshot

[wheat night]

Yeah, like the ram check command. Very cool, but takes way too much space

[warm glade]

We'd still have to say to them "Type !minidump" for a DM with steps to take via direct message.

but the actual message wouldn't be in chat.

and the commands would be cleared.

[molten arrow]

i have had many. The only files in the path listed are enshrouded.log (a copy of it from the crash session) and enshrouded.info

[languid furnace]

this might not be a bad idea

[wet fern]

you could set up a system where they send the log to the bot, and troubleshooter can access the log and reply to them directly via DM. but it makes every interaction personal instead of public

[languid furnace]

i feel having to repoint every 5 minutes a chore

[warm glade]

OK, time has come to lock this bad boy up. I will talk to you in #troubleshooting.

This channel has been locked, and here is why...

We have found in extensive testing that the "MiniDump" error can be a lot of things. In MOST cases it can be resolved via these steps: #1201276790459604992 message

In cases where this does not resolve your issue, please head to #troubleshooting and post your logs so that community helpers can try to assist you. Logs are found here:
\Steam\steamapps\common\Enshrouded\enshrouded.log"

Thank you for your patience, and support 🙌