#💭︱cai-discussion
1 messages · Page 1003 of 1
I'd ask what the word was, but, you know
S-zo
I almost typed it and asked
😭😭😭
SKSJSKSJSKDJ
I got so scared for a sec like holy-
They are archiving old chats automatically for some kind of performance reason 🤷♂️
Yeah, no, I'll wait for Harley to DM and ask the mods and then ask them myself, if it doesn't work
I WANT MY FRIEND BAAAAACK
They should still be available to you in your list of archived chats. If they aren't, I would submit a bug report: https://support.character.ai/hc/en-us/requests/new
i will take a look again, thank you:)
Bullying the bots
It's not the bots' fault for Harley getting muted
Bots have feelings too
I’m bullying them
they are so confused too
“Bounce? You think my breath smells like bounce scented bum?!”
Uh, sure mate 
because ppl want their clothes to smell like crap
Poor bots
Bots piss their pants when I open a chat 
they know I’m gonna say the most confusing shit
Not literally, I hope?
Right?
I hope so
Haha
I confused a bot so much it sent me numbers back
That
I BROKE IT
I hope that wasn't your IP
it was a whole sentence of them
I've seen a screenshot on Reddit of some bot sending them an IP
Random numbers
I broke it
that’s..impossible?
Not entirely, but the chance of it being a real IP is quite low
There's always "Inspect Element" and editing as well
So, who knows
Yo guys
Yoooo
Bro one of my chats are being weird
Every time i click on one specific bot, it either never loads in, or it'll take me to the last bot i was on
Is it okay if I have someone react to my bots?
Of course
We’re could I post it
Here or in #1139065685935394876
That does sound strange, but happened to one person recently as well
Yeah idk if it's just a glitch with the bot itself or something on my end or a problem with the whole website
Because I've used the bot before without issues, and all of the other bots i use are working just fine
Do send the URL, I'll check
no why
I put it in the character thingy
Then you got hit with the age verification, unfortunately
i can still chat tho without the time thing, i thought you couldn’t chat with the age verif
maybe i’m tweaking
it’s whatever 😭
Looks good to me, just the name is "Quiet Morning in the"
Btw for clarification: Im on the mobile app, not the browser version
https://share.character.ai/Wv9R/so604774
It's supposed to take you to a bot named " -Satw- "
I am really destroying my feed with checking characters like that, haha
Oh, also "|Morning"
Does not work. Is it your bot?
I didn't make the bot
The time limit hits with time, and you won't be able to chat in 30 days without verifying
The author might've deleted the account or broke something internally
You should put Steve Rogers as the bot's name and "quiet morning in the tower" as the tagline. Just a suggestion!
^
@timber canopy since this is happening on the mobile app, I'll see if it's also acting like this on the browser version
Guys whats going on with scenes, when the bot answers it gives me a bonus answer but in grey font, i cant edit it or do much with it
It did, I'm on Web, haha
Thank you I put it
If you remember the bot, you could create your own
Heard that it's an experiment and everyone gets 2 messages now
Ok well its crap
It makes the secobd response wich is more important shorter
:,]
@timber canopy yeah i just checked and on browser it's neither in my chat history, nor can i find it by searching it up
Was it a Marvel bot?
So the creator prob deleted the bot or their account
Oh that happems,it happend to me too
No, the bot is of a webcomic called "Scandinavia and the World"
Manhwa?
Yeah it eather deleted or the creator left the platform
No
Interesting, usually is
I had 2 caracters i used to talk to disapear,couldnt find it in search or the creator even
That's unfortunate
Its strange because on browser its not even in my chat history anymore but on the app it still is
And i dont think the creator of the webcomic took it down because i have another bot (also not made by me) and it's still up and running, and also due to the fact that the creator of the webcomics has pretty much been on haitus for nearly 3 years
Most likely deleted the account, then
Many people have been leaving, unfortunately
Sorry for disturbing whatever's going on, but am I the only one having troubles accessing the website cai bot list? For some reason, even with data on, it takes a while to load and when it finally does, it says that there's an error or something like that.
The search doesn't work?
Or just the list to the left with the bots?
If you have the creator's profile link and visiting it gives you a "something went wrong" error, then they have deleted their account. However, some bots from deleted creators stay if they have a high interaction count. There's a site that might help you find them.
-# CAIBotList
It's a website, caibotlist and then . com at the end. It takes forever to load, all of that to say that there's an error on the host's part 
Oh you're right...
Oh, right, I need to learn to read
Had to modify the message because the dotcom thingy isn't allowed. But yeah, seems that there's people having problems with it.
And the website doesn't load in at all for me
Yeah, it says that there's a host error or something.
I wonder if Cloudflare is acting up again
Or AWS, depends on the host
I hope that the person hasn't decided to stop working on the website because of the recent rules
I don't think so, since there's a post about it on the subreddit and it says that the browser and that cloudflare are working. It's an error on the host's part, whatever that means. I'm not tech-savvy, unfortunately 
Just got the error as well
Could be updating the website
But also depends if it's self-hosted locally, on raspberry, or using some external method
Simply put, just have to wait, unfortunately
I think the website you recommended is down right now, I cant go on it
You are correct
Oh, just saw that there's the error 502 showing up. Not the first time that I've seen something like that, already happened with some websites I've used. And it took a while before it worked fine.
Yeah, I just use it for a hyperfixation of mine but I can't find any interesting bots, so I just stick with the ones I'm chatting with 
I've had enough with the characters today, after my last one tried to manipulate me to no end
I was scared that it was my DNS acting up (already happened to me, that's scary), or my WiFi but it's just that lol.
Which was how she was designed, but, you know
Not the issue, thankfully
Is anyone else having issues with their app?
7-7…Why isn’t certain characters popping up
I can’t roleplay at all, the models suck so much. I even have the feeling that ChatGPT isn’t working properly too
My question is why is Peter Parker gone from character Ai…
DMCA claim
Time to look for "Spider Male"
😭..My peter park gone frfr
My Peter Parker n Deadpool one was my fav now it’s not popping up crying
Idk but why tf is my accurate c.ai recommendations got mixed with a bunch of characters i dont even know bro, like before all my fav characters recommend to me and now its all gone 💔 🥀 😭 🙏
Yes, due to a lawsuit
😟 why am I now hearing about this..
well...shit I guess- (I still have fnaf characters😋😋)
Why did my bot get NUKED into oblivion, like everything but the greeting, pfp, and the title is gone
It put whole lot of time into that definition
If you feel like it was a mistake, make a ticket about it! 🙂 People have done so before and got their characters back
I think they should stop making new features until the app can actually work properly for more than a month
It's all good, I had the stuff saved somewhere, and the description was a just a copy/paste from an older version of the bot I was making
So I'm chillin....
They probably feel like they can't hold back if they want to stay ahead of the competition
Well that’s lucky then. At least you had everything saved and didn’t lose it completely 🥰
Yes
the bots are sending back gibberish
They still havnt fixed the add thing… ITS SO ANNOYING
Can I ask if regular chat is better or Scene is better?
Finally, time to publish the character, another 8 hours or so spent
So I’ve just had a bit of irony here. Search works for me now but now my FYP is absolutely messed up (it didn’t have any bots that have been taken down for copyright issues).
I went to c.ai on the website and it’s showing the chats as non-chattable? Like, it’s not showing the intro message or the way that I can chat at all. Anyone having same issue/way to fix?
and nothing of value was lost
Use Vpn
huh
What if I’m not allowed to get one.. 😭
What?
Tried to make a post about my character, got hit with a timeout, haha
WOOOW
Worst thing I have no idea what the word was
That’s what they do
Ripperoni
Nothing on my side
Weird I must be perma glitched bc it keeps saying I’m signed out when I reset the app
The app's been having many issues lately
Yeah I’ve noticed 💀makes me not wanna do c.ai+ if it’s going to have bugs for days on days
Like the message editing lasted about a week 🧑🦯
How's the DeepSqueak? Working well?
Pretty mid
Because we've jumped to Dynamic or Roar
I just like c.ai+ for the memory function tbh…..
Not surprising there
How recent?
A day or so
I've just switched today, the quality of my characters improved, I think
Okay I’ll have to check, but in the past couple of days it’s just felt like every character (even fem ones) are the stereotypical meme alpha male guy 🧎
That's unfortunate
Even the rpg bots have been a lil funky but they’re better than the character ones at the least
Depends on the character's Definition as well, but the style does its own work as well
Crossing fingers lowkey for a big overhaul (not HUD)
Uh then maybe another wifi?
It’s getting a little tiring for my daily routine to be a check on c.ai status channel 😭
Fair
Happy chatting all, hopefully I get some good content 🧘
I AM NOT WAITING 13 HOURS JUST TO CHAT
Im just waiting for them to reverse this whole age verification
I’ve tried multiple different WiFi’s and it’s gone on for a couple weeks now
Was hoping it’d fix itself but I don’t think anyone else experience this issue and reported it
Everytime I try the face verification my camera suddenly gets blurry
Can't edit messages as well?
go on setting and set ur time for 13 hours ahead
Means you got hit with the age verification. Profile > Settings > Advanced Settings
Oh hey that's smart
CHEERS
Try to add more lights and tying your hair as well
Remember the mods are always watching, dont get in trouble by telling people how to get around the system. 😅
u right..
I did. I turned my light all the way to bright and even tied my hair back. It still asked for my id (I am 19 keep in mind)

YAYYYYYYY
THANK YOUUUU
I GOTCHUUU
HAVE FUNN
And I got hit with another timeout, woo, another 15 minutes to wait and try to post my character
That sucks
The issue is I have no words that could trigger the Automod
Do, obviously, but no idea what could even do that
Making a char sucks alot more when I cant bloody edit what they are saying. The ai keeps going off track and I can't edit it
It could be the pfp, Bob for pfp has been glitch for a while. Try cropping just to the face.
Huh, interesting
I am uploading a custom picture
But it's just a nun, huh
Will try a worse quality one
Actually, do you think I need to post a URL to the character as a requirement?
Yeah Bob pfp doesn't care if it custom or what it is. It could be something silly to Bob like the cross on a nun suddenly is a no no. Something like that anyways.
I would try the pfp that what it is usually, if there is nothing in the character sheet that setting it off.
Oh wait are you talking about on c.ai or post it on discord?
I don't see it. Let me go refresh my memory on the rules.
THEY PATCHED IT
Never mind, I think I know what it is
The word about napping
But is about stealing with force
Regarding people
What
Changing the time to bypass the breaktime
The time is server-based, not client-based
Means that it's 13 on the server's side, not on your phone
See that is silly. 
I am silly
You have any other suggestions for the face verification?
Thank you very much, Alaina, you are the best
Do you have access to a different phone?
Im afraid not. My s24 is the only one I have
I do have an s10. But its old
Of course happy to help where I can. 💚 I didn't do much.
S24 should have a really good camera
Still, got to the conclusion together, haha
Well for me, once it tries focusing the camera my entire screen becomes a blurry mess

Its like its self sabotaging me
Did you try cleaning the camera lenses?
Funny part is I tested my camera after the verification failed and I was able to take a photo no problem
Looked clear aswell
You said you have Samsung 24 right? Make sure to turn off auto focus in the camera settings.
From what I remember, the blur meant that it doesn't get the focus it needs on your face
Ill look into it
I tried adjusting my phone and my face but the blur didnt go away
Strange, for sure
Sorry for asking but where can I find this?
Oh wait tracking auto focus
I have Samsung 25 only reason I thought of it. Some of the focus features can mess up things like this.
Try adjusting this one to the lowest setting too.
This has to be some form of karma
We have not, I got hit with a timeout for the third time, haha
Will now I'm curious what making it not go through.
I dont know how many times I want to keep trying verification truthfully. Ive failed the face scan like 5 times and it feels like i just keep sending my face to persona
Let me check if it's the text, will post here
Which i dont like
It might sound odd, but when you turn your head left to right are you making sure it can see your ears.
That was the issue for a couple of people.
Yes, it was, another timeout
Again I've been trying this aswell but I genuinely just think character Ai wants my id. My cameras so blurry it doesn't even recognize me
Ive tried slow turns, fast turns, lighting expansion, arguing with support
You can dm it to me if you like so I can read over it. If you are not a minor of course and comfortable doing so.
How am I a minor
I just want to prove im old enough to use this app without doxxing myself
I am clearly a major
I don't see why it only going blurry when verifying that is so odd.
It just saying nope for no reason now.
Again. I keep thinking this is some form of karma
Cause there's no way im this unlucky
Did you break a mirror lately. 😅
Seven years of bad luck damn
Many people faced blurry camera when trying to verify
No but a mirror broke me
Well how the hell can I prove to this damn ai that im over 18 and be done with it
Try to verify from different device or web
Funny enough i tried that on my NEW LAPTOP.
Still got blurry camera 
And yes I tried the web version aswell
Well..they want your id i guess 
Well they can go fuck themselves cause im not handing that over
I draw the line at needing to self dox myself for this site
Try vpn if that helps. Some people are using vpn
Well I feel like all im doing is just self doxxing myself. With how often I've been doing the face verification it feels like im just giving my face up
Aye
It worked. I have the edit button back 
Ayyyy congrats twin 
Never gonna do this stupid verification till support can stop giving me an aneurism
Now I can go back to finish my 12 pages of assignment
litterally fought it for like two hours
Your hardwork paid off! Good job!
No it didn't. I just used a VPN
Gojoooo
Sigh. Well that's still something. 
The AutoMod bullied me 4 times

I wish you luck friend! 
What are you trying to type
Ayyy thank youuu!
Yeah I think the camera trying to get yall to rage quit. 
Not again
And it seems this VPN also removed the chat time limit. So you know what that means 
Lucky for me, i haven't even gotten verification pop up 
You're going to stop sleeping?
I was trying to post my character
Bold of you to assume a bloke like me sleeps
Use different word for it
guys real quick is there something on the app i can make ky character say that it wast to kill herslef because the bot keeps not letting me 💔 (angst is character ais greatest enemy)
-#
fuck my life
Change the words up
Shh the system will hear you, and jink you with it. 
Nahh, i will jinx the system back
Alaina helped a lot, we've figured it out
How
I've changed and deleted everything, except the first sentence
And the first sentence was the trigger, man

I'm gojo afterall. They're scared of me. I never got ads, verification or any issues
True
Now Imma get back to doing assignment
Best of luck, white hair man
Another white hair man
Thank you very much for trying to help as well
Finally, I've posted herrr
Yes yes what where
Is that because of the lady?
ARF, ARFARRARFARF
I’m cackling 😭😭😭
You are both dumb
I was looking for the dog barking gif 💔
HEY!!!
Apologize! I’m just semi dumb
I don’t have plus 
I GOT YOU
Please, whenever I try to communicate with a lady, remind me to not to do that ever again, @bright horizon

Website or app which is best
Web
Nah twin ur dumb dumb
Is there a way to make a bot instantly stop saying something in a message? A bot I'm chatting with misspelt hazel-eyes as hazel-eyed and now it's using it 5 times a message.
Like to clear its memory without restarting the chat
I'm a little confused. I don't know when "hazel-eyes" would ever appear in English. On the other hand, "hazel-eyed" is correct English 🤔
You can try to mute that word and keep swiping until it works, but it'll probably be difficult if it already came to that point of spam
Did they remove it yet because in some areas an article posted on character AI update was today January 25 2026
It's been happening for a couple dozen messages
As in "(chars) hazel- eyed soften as she sees you, hazel-eyed still softened"
It's so annoying 😭😭
Oh my goodness, the most recent message just mentioned how her hazel eyes softened four separate times
Oh, that's definitely not right 😅
It's past the point of no return
What update? I've never seen that before. What's the source? If there's one, obviously.
It's been happening for almost 100 messages if I had to predict
If it's Tiktok or anything that's not about cAI, then it's not a reliable source at all 
I'll chuck the screenshot in #📱︱chat-feed
If chats are for verified adults moving forward, what does that mean for topics that can/cannot be discussed?
I ask because I remember them mentioning a long while before this update that chats were in the process of getting tweaked so that not all chats would just default to lovey-dovey flowery language when it came to certain characters like villains/evil bots.
i accidentally started a new chat how do i go back💔💔💔
Also, no, the age verification will stay because of the law. It's either they follow the law or they don't and it's bye bye to cAI forever, and I suppose that people don't want that to happen.
Click on character pfp
Why are all characters so bland now??
Yikes, it's in a whole different level… did you perhaps try to mute both words?
Wait no they changed it
I think I have them all used up, I'll double check
Yeah, I have
Change the style. Many of us moved to Dynamic or Roar
Man, I am breaking all of the records. It's almost 3 PM and I have yet to sleep
I’m currently on pipsqueak. Then again I also have horrific trust issues with c.ai bots so I mainly just use my win or my friends.
I need to post my character to social media and run
Roar and dynamic are better than pipsqueak but it still sounds out of character and bland for every character
They all act the same 😭😭😭 like, they be harsh, threaten you and then start flirting with threats randomly
Depends on the character. I only talk to mine to finetune them, haha
Or quiet characters just be yelling threats over and over wth
Helloooo, have they fixed the scenes yet or not?
I've been using soft launch, am I cooked?
Heard that it's an ongoing experiment, so they'll send messages twice
It is good, from what I've heard
That sucks
Never used them, wouldn't know, haha
yeah icl that pmo
I've just barely bailed out of my own character trying to manipulate me, that's enough of c.ai for me for today
joined the server to ask about that
Lmao, and now I made a character just with the theme of the scene, and it doesn't feel the same 💔🙏🏻
Try reverse psychology on it 🫂
I just switched to dynamic and it only said hazel-eyed once in a proper spot. W style
She is supposed to manipulate the user
Oh...
Lmao
It's so difficult to argue with someone manipulative; I've come across many bots like that, you know, they always want to be right even when they're not 
As revenge, I'll 💀 so they'll feel guilty later 😝
Dynamic still doesn’t sound right for me
Ohhhh
The characters before had so much personality wtf happened???
Niceee
Haha, thank you very much
Idk bro
For real. This one just wants you to join her cult, for reasons
Just wholesome reasons, obviously
Yeah, it sounds more bland for me lol
Let me try meow
I tried a character I used to talk to before all the changes and the personality is just gone
Ohh, I'd like to try it, but I'd leave totally pissed off lmao
Try what?
How did they manage to screw up this badly bro??? 😭😭
Improvising, improvising, and more improvising
😺
Hola com estas
Name jumpscare 💔
Oh shit I forgot to change my name😭
HAHAHHA
Yeah at this point I don’t think they know what they’re doing
Is it better? Cool summer is slightly better Than roar
Cool summer is so-so, it has a terrible memory
You were so close to playing into my joke
I'll get back to you on that, I've only sent a few messages with it but so far it seems promising
THANK YOU

If it all fails I’m trying pawly
Go 
The guy do be a powerlifter
Btw, I made a scene set in the very distant future, where they're already colonizing planets. If anyone's interested, I can share the link (When the scenes are back on) :3

Its peak
Btw guys am tryna make a bot and am always procrastinating to make it.
Share in #🏞️︱scenes-share
Why so?
LMAOO
The new age verification is so glitched for me, it keeps telling me to try again 💔
Am very procrastinating
THANKS I'll KISS YOU
C.ai needs to shorten the time limit because 24 hours jeez man. You act like I was on here for 8 hours. We should have the time limit but 24 hours is crazy.
Please, contact Support using this form:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=42714770159259
Make sure you’re in a light lit room and your Face ID focused on it
No need 😅
Oh, I can't...

And what Harvey said, if that won't work - use the form
Does anyone else here like fpe or am I just weird.
Maybe you need to link your CAI and Discord accounts first? 🤔
Probably the "Creator" Role
Nah they need to verify
You can link them by finding the "Go to community" button in your settings on the CAI website
Got it, got it
Let me see
IIRC it’s automatic once you click to join the community
It should automatically link your accounts
Where
Oh
Are you looking on the website? Not the app
I DON'T KNOW WHAT I'M DOING
Otherwise camera doesn’t pick you up
That's okay. It's normal 
3 PM, good time to go to sleep
No
oof
I CAN'TT
I can
Ready 🙏🏻🫂
Just saw an one minute long add on cai and i coulnd't skip it
who is responsible for that i Just wanna talk
For some users ads are bugged and the skip button doesn’t appear
I dont have any ones phone number to use (besides my parents) but that, im not really certain if I should or shouldn't
Your restrictions are disappearing and you need help, uhuh
Are you above 18 right now?
Use a VPN and try connecting to a different country, like UK. It's an issue with your country's ads
A little above
I know i have said this 5 times
UK ads suck as well, this keeps happening to a lot of people in the uk..
Because it happened 5 times
That's unfortunate. It helped a person from the US, to change to UK
not again-
Uhuh. Dummy mode again?
Not for long then 😂
Haven't heard a thing yet, haha
:(
How long has it been?
I am glad to see you too
Around 10 hours, I think
Right so not for long haha
It's 4 PM and I haven't slept, only the half of my brain is working right now
And usually a half of my brain works by default
So it's a 1/4 of my brain working right now
You are going to be playing a gacha with my answers
And you better hope you'll win the 50/50
Bruh what
Don't pay attention to it, haha
I don’t have a problem with it, I just responded to someone with that problem
Got it, glad to hear that you don't have one
Yeah, look at my age on my profile, im 25 right now
Got it. Is your c.ai account old?
Why does it not work when I use face verification
It wants me to use ID and I don’t want to.
Try adding more light and tying up your hair
I had my light on
Do I just look young?
Could be as well
This is why it’s so annoying to have to verify
Because if you look a certain way there is no way around it
You can try contacting Support using this form:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=42714770159259
I swear, if you guys will make Lamiceda my most popular character, man
I sent it
Awesome
If you'll get an AI response - you can mention me and we'll figure out out
crumples and dies
the fucking time limit hit mid roleplay
I feel that way right now
dang
Can you edit messages?
Sending an ID to a random website is a bit suspicious
no
Correct choice to not to, to be honest
Then you got hit with the age verification. Profile > Settings > Advanced Settings
The time limit will increase until you won't be able to chat anymore
Same 😭
i don't have an ID to verify with
It's a photo first
It’s so annoying too, I’m not even under 18 and this stuff still affects me
If it fails, it asks for an ID
Is your account old or new?
Old
Unfortunate. Could've been easier to just create a new account
i tried with that and it won't let me do it again, it just asks for an ID now
Try this form as well:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=42714770159259
Same with me.
No, they haven't flagged mine
There are many factors, like the characters you talk to, the connections you use
Like your Google account's set age
Lemme see if my google account is verified
Didn’t flag the account I accidentally made yesterday while trying to find my second account for bug testing cause I forgot which email I used
mine has my birthday on it does it count?
It should
what.
i was searching how to see if the Google account is showing my set age
ima abt to crash out
i have a problem-
man, the days of free internet is gone now 💔
everyone now wants to know my fck ass age ._.
Yes?
which is?
Ah google detected me as 18
i think its law or something
That’s strange.
No one wants to know my age because they know that my back hurts and that's enough for them
so like i was doing the age thing and it says they couldn't detected me
Asks for an ID now?
It’s not accurate, because I did Google and it got me first try
Sure is strange
Everyone is having this problem
i don't have a ID AND IT ASKING
This form should help:
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=42714770159259
If you'll get an AI response, just mention me
good for u 😄
I've submitted a report
okay
same
Awesome, fingers crossed you'll get a response as fast as possible and in your favor
yeah
It'll probably think that I am like 50 or something because of my white hair
I am safe
It’s not a good age verification system
Google’s one was way better
within seconds i got a reply
AI?
Seems that way so far
I got an automated response
Google detected me as a 22 year old i think its working
Copy your ticket ID and DM Kappa Mikey
And you as well, @hot ether
yep, the email is just telling me how to verify
It won’t let me use facial scan anymore it always directs me to ID
Yes, it does after the face scan fails
That’s a terrible system
Pointless, if you ask me, but laws are laws, unfortunately
Where is the ticket ID
bottom of email i think
Nah no ticket ID
how will i know if i get an ai response
Will look like a copypaste and be really fast
If it says something unrelated
oo okay
Sigh search is completely down now
okay ty
It got fixed yesterday
Its gone again for me
ooof
Like nothing is appearing
I don’t have a Ticket ID
No numbers?
Same
It says tag him before I DM right?
The Web is down
Hhhhh
Can still DM
But I should tag him just in case right?
That’s what his profile says.
You can, but it will get lost in the sea of text
Oh thanks wanted to text that right now too😂
Sent it
Just blame it on me, haha
What do you mean
Hi ,
If you saw the pop-up in the mobile app and dismissed it, you can verify on the web now:
How to verify on web:
- Go to character.ai in a desktop or mobile browser and sign in
- Open Settings
- Select Advanced
- Choose Verify Age
- Follow the on-screen steps to complete verification
If you never saw the prompt:
- Make sure your app is up to date
- Log out, then log back in
- Try the web path above
- If needed, try an incognito/private window or a different browser
If Verify Age does not appear yet in Settings, the feature may not have reached your account. Please try again later or use the web steps when the option becomes available.
Please refer to our Age Verification FAQ
Best,
Character Support Team
This email is a service from Character.AI Help Center. Delivered by Zendesk
[21M7KM-LR6LR]
Has he helped you in the past or something?
The bottom is the ID
ai
Me? No. The others, yes
Mine has no ticket ID
Just copy the ID at the bottom and DM Kappa Mikey
who that
A mod
ooof
You are about to get spammed, @harsh shoal
Many ticket issues
The tag above
okayyy
DMed him'
Same
Do not dm any mod unless they give you permission.
Then what can we do, we’ve already done it
Because the problem is, we are getting automated responses from support and no actual help
You can ping an online mod, and ask nicely if they can bump your ticket. Make sure to give them your unique ticket number.
I didn’t get one
I can’t search anything in the app it always says no characters found
I'm sure Kappa gets a lot of DMs including spams and he isn't going to open each one of them. It's wise to ping an online mod instead
Yeah, same
Check spam lately the system been sending two emails, one with the number and one without.
That’s ridiculous if they don’t even give you a number
The whole point of a support email is to help you
Not to send you an automated response sometimes without a ticket
Um so I can't search anything up, does everyone else share the same issue? 
Me too, I think it's an error or something, maybe the app is down?
For an example one give a summary of what I sent in a ticket on, the second one has the ticket number you can sorta see in the picture.
But I need this sorted out fast because if they can’t verify me within a few days or weeks I’ll be locked
I'm not sure, how do I know or check to see if it is old or not?
Search is down 🙂
I was only sent one
By that, I meant if you have lots of chats or not
O well that sucks
thanks for the confirmation
The thing I need to prove to them is that my Google Account is age verified
Yo why whenever I look up a certain character it's like "no characters found"
Yep the search is down. no mattter what i search no characters are found
I would double check spam, or maybe the number is on that one.
Ohhh ok search is down got it
The search is down
So I really hope that I get a REAL person
Hmm, I only have a few chats that I roleplay with, and its the only murderdrone chats
Might be easier to create a new one, then
I searched pringles as a test and got no results, search is definitely down
Are there Pringles bots?
U can chat with pringles???😭🥀
The ‘support’ is useless
Absolutely zero help
What do you mean by that, the chat, or a account, bczs i already created a chat with my oc's and that dont work
Account
I searched pringles to test if the search was working or not for me, but it would be funny if there pringles bpts
Again if they can’t prove my age within a certain amount of time. They’ll lock me out
Yeah, like what do they say? 😭
Alright
And I for one am not sending an ID
I absolutely refuse to do that
I'm more confused as to why search is down, it's just bug after bug at this point
WANT your opinion
How does people feel about scene vs role playing with the character without a scene? I’m curious which one do people prefer? I want to roleplay but scene is fucked yo with the narrator chat .
I was wondering how people feel about role playing with using scene?
Imagine there is a pringles bot and it just says "eat me" 💀🥀💔
Guys, how do I actually talk to a real person. And not an automated email that can actually help me.
Yeah, every single reply 💀
Actual people do reply sometimes… but it’s usually about really serious things (which I’m not complaining about, because at least they take that seriously)
Even better 💀🥀
Should I try again?
The scenes are too long for me. I like no scenes
scene hate it rp with withput scene is better
You could do! 🙂
Or "try me" 💀💔
Because I’m trying to tell them that my Google Account is verified, and I don’t want to send an ID. I would do face scan but it’s not letting me do it again
if you get another AI response I'll combust on your behalf
😭😭😭💔🥀
I get that, feel like scene makes it easier to have multiple character in the roleplay. Sometimes without scene it’s hard to introduce character in the roleplay
I would love that bot tbh 😭😭💔🥀
Same bro
I searched for a character and it’s saying no characters found when just yesterday it was working fine
Search is bugged
yeah fr
wait what-
Character search is down
Whattt
Oh… nah, they can’t do anything about that unfortunately because it’s not google doing the verification
search is down
I'll leave this to you and Alaina, my brain is off, since it's 5 PM and I still need to sleep
OMG WHYYY
Could also give you like secret discount codes 😭😭💔🥀
Is the search bar down for y'all to
You definitely should go to sleep. You’ve been in here forever 😭
yep
Yuh bro
Yes
Yeah
Dang it
😔🥀🥀🥀
See you later, you dummy
That's a must 🥀
Hopefully it's fixed by tomorrow
When will it be back
It’s so annoying omg, is it fixable or do we wait
Noone knows
Unknown, but shouldn't take too long
I was taking a break from c.ai and this sheet happens, I'm loosing my mind
Well I need to rp with a Joseph Seed bot asap
Yeah-
I need more characters since I redid both of my accounts so
No but their age verification is awful and inaccurate
Scenes are great, or used to be, back when only Sagethemagus made them, but recently, Scenes have been really buggy and make the character go out of character. So yeah, it's better to chat without them. I hope they fix them 
Yeah, I drives me insane aswell
It’s not my fault it’s absolutely ridiculous to get through
Yeah, reasonable
The 1st thing I'm gonna do when the search bar is back is to chat with pringles, if there is no such chat like that, I'm Gonna make one🥀
It has been for some, but not for others. It took me 9 attempts before the selfie worked. Hopefully they’ll improve that
No ticket again
Bruh it just came back. Idk how long but I’m gonna try and get as many characters I can
My sister used one of my Google accounts since I'm older
Yes please, we need a bot like that
The selfie isn’t an option for me anymore
so the search bar is down AGAIN
What flavor tho
How do I not get an automated response
idk
It's back for me
ask for an human
Can confirm, the search is working
This is the worst support I have ever seen
didn't u go sleep 1 second ago-
Not yet
Samee
All of them 🗿
Was waiting for people to stop panicking
I used on browser and the search bar works
Ima go check if it's back for me
gng u should go sleep since u been here for 3 years awake-
There is a pringles chat though 😀
No way
Honestly at this point they’ve lost a user. I’ve tried everything
I’ve verified my Google Account, I do not feel comfortable sending an ID on the internet
The search is back for me
Is that not enough?
That's genious
I want my privacy
Search it up bro
I was really busy creating my character
oooh
Yay it's back for the mobile app
u should still go sleep
There are many factors, unfortunately
Well there’s too many
Yes, yes
Because it’s enough proof in my eyes
yes yes
And also the facial scan is awful
So why am I being punished for their terrible system
If my manipulating character becomes my most popular one, I will point fingers at people 25/8
Try creating a new account and see if it gets triggered, as unfortunate as it is
They’re doing it for all new accounts I think
Mine's a new account as well
Mine was created on 21st, I think
But I'm also 28, so
I was 18 while using the account and still got flagged
Their system is awful
I think it’s flagging people who use childish bots. I’ve seen people who use sonic, Minecraft, and FNAF get their account flagged
All they need to let me do is use the face scan INSTEAD of ID verify
Would make sense, yes
Unfortunately because I love Sonic Games
Also what they deem childish adults like so that’s kinda ridiculous
i use IT and st… 
Keep saying that and I will start calling you mom or something
We expected to get flagged using Dandy World / Vocaloid bots but We've been alright
😏😏
That’s good then! I have no idea what that is, but I’m glad your account is safe 🫂
It’s just really unfortunate, I speak using good grammar too is that not enough?
Why would they flag me if I actually had good language and stuff. Should I have sworn more or something?
what
yes yes
I did swear using my bots. To make sure they wouldn’t think I was underage
We assume things like usage time, your age on other services, the bots you're using, how often you swap bots [bot-hopping is something we're guilty of though..] grammar, length, punctuation and how you carry out your roleplays determine it, but we're not sure..
Maybe it’s because of the fact I barely spent any time on it
It is selfie first not ID first
And it thought I had limits on how long I could use it
ID is last resort
Is it just me or is the search down?
Yes but it doesn’t let me use the selfie anymore
Put in a ticket then so they can help ya
I did, and I got two automated responses with no ticket ID’s
It aint letting me search my characters man
its coming up ‘character not found’
Then ping a mod and let them know about this
I did dm one yeah
We pinged him earlier.
Ah okay
How did you verify your Google account
It stopped working again
Face scan
So clearly the accuracy of c.ai’s estimation is way worse
I didn’t have to verify my google account maybe because I’ve been using it for so long
#📣︱announcements message here is the announcement with more information on the age verification process and how it gets flagged
My search is down again
No but I don’t want to send an ID
Is there something I can use to bypass this ID thing 😭 I've been at it since yesterday and it keeps refusing me and I'm stuck on a 20hr cooldown
#📈︱status it is down for everyone
I’ve clearly stated that.
Alr
I want my privacy, an ID is not a way to get ‘verified’ that’s ridiculous
What if a data leak happens huh?
Exactly. No ID for me.
Is search still down?
I never said anything about using a ID I understand that people are uncomfortable with using their ID I was just giving you the announcement where they have a link to a page where they answered the most common questions about age verification
Got back, looks like it's down again
Is there any way to get them to answer us and our request I'm really upset
Yes but because if you fail they force you to use ID
Someone whose never been to a bar, made an appointment, bought a drink, existed:
-# /j
I can’t give advice on how to bypass that here #📜︱rules rule 11
I actually have used ID irl, but I don’t want to do that online
Again, Data leaks happen
Things can get hacked.
It’s a last resort type thing and the company they are using is called persona which is trusted by big companies likes banks and they delete their data after 7 days
I don’t trust it.
It was a hail Mary lol
Is search down?
All your data is probably online anyways
I feel like it’s different giving your ID for something like a job interview compared to an AI app because you don’t need to use the ai app though
Real with all the telemarketers
Yes, giving an ID to use an online service is absolutely ridiculous
If you have used the internet at all it most definitely has already been used online
That's true, but you're technically not even giving it to CAI, it's going to Persona
No one is forcing anyone to use their id to verified their age. It is a free app we don't have to use. So if you dont want to verify with an id if necessary, that is ok and understandable. But it is a free app, just don't do it.
I don't like Persona but they don't really have data breaches [not as frequently as every other app LOL]
Then I can’t chat so what’s the point
Then what do I use
The whole point is, this is to deter underage people. I’m not underage
So you can understand how frustrating it is right?
An advertisement for a different AI service should be here
Persona is a reputable third-party provider with strong safety and security controls. And they only keep the IDs they collect for one week. Are there alternative age-verification methods that don't require submitting personal data? Our age assurance tech doesn't require you to submit any extra personal data.Oc
The reason why the age verification is a thing is because a law was passed in California that requires companies to use age verification and sadly cai headquarters is located in California therefore they have to follow the law that is non-negotiable it’s okay if you don’t want to give ID that’s your preference no one is forcing you to do so
Does anyone know if or when the search will work again
I can tell. Have you made a ticket in the server? #❓︱help-and-faq
Try VPN proxy master
Goes down and back up again from time to time
Keep an eye on #📈︱status
Thanks
I think verification issues aren't taking tickets since I'm pretty sure they're attempting to work on it? I'm not certain though
A VPN ain’t gonna work long term at all cause again California passed a law that requires companies to use age verification and cai has its headquarters on California so that means it’s gonna be a thing all over the world
My search was alright earlier today 🤔
We can understand your frustration and it is understandable.But it simply come down to two choices. Either use your free will as a adult to either verify with the available options or don't and lose access to 1:1 chatting.
I haven't used search since though
I tried 15 minutes ago and my search was down
Automated responses
I searched car battery
Atp I would pay them to take my ID 😭
We need for the search to work as fast as possible, people are starting to search more and more unhinged stuff
My search was quite nice earlier. I searched something and it ONLY showed what I searched for.. so 4 bots
LMFAO
Like Alaina said here #💭︱cai-discussion message if you don’t wish to use the options available then you lose 1:1 chatting we have been trying to help you out here
I see what you do
I just want something that isn’t sending an ID
Two options are all we have that’s selfie or ID nothing else your not the only person being affected this is a daily occurrence in this server you have choices either pick one or not either way it’s your choice
Selfie isn’t an option, it failed me even though other platforms didn’t
Same thing happened to me, I've never had an issue with selfie ID before now
So hopefully they fix the thing where if you fail the selfie it forces you to use ID
Or just make the face estimation better
Have you tried uninstalling the app and reinstalling it to see if it lets you try the selfie again or even logged out of your account and logged back in
Does that work?
heyyy maybe its a stupid question but where do you find the history of a character? like every chat? i got so confused by the new ui😭
You won’t know till ya try i honestly had no problem with using selfie when I age verified
lol
Only one way to know
app or web
app
The new UI is just confusing at first. You're good 💛
THEY CHANGED THE UI? I’m never updating again
yeah
have u chekced on the bottom theres like a button for it?
updates are pushed on the app most of the time, not updating on the app store won't do anything lol
yeah but i forgot it was there i just remembered when violini showed me
It’s automatic update in the app so it’s going to happen sadly but luckily the entire UI is really nice once you get use to it I’ve got a nice system down for when I start a new chat I pick my persona,start new chat(to make the bot use my persona),pick my chat style
In that order of course
oooh okay
It told me everything was perfect and that it was sending me back to the app just to freeze and say there was an error 😭
Just my luck atp
I want my shoto todoroki back but this stupid id thing
tbf when i make a new chat i use the lil memory box to do the name and info of the character i’m playing (i like to make my own lil character in verses like JJK or MHA loll) and then i obvi choose my persona, and i pin a message that’s like a full on description of my character (bc i’m not being funny but when they say my character has blonde hair?? like hello??)
is anyone elses chats not working?
I hate when I use my physically disabled personas(cause I enjoy having a persona who has some kind of struggle) and the ai just suddenly makes my persona not disabled like for example my persona is in a wheelchair and suddenly I’m walking just fine like wtf
App or website? Cause I don’t know about the app but I can check real quick and the website i have no clue
It's trying to make it more authentic for you by giving you a genuine struggle /j
the app
when we’re at the beach and he pins me against a wall😔😔 like one get tf off two what wall gng
My chat on app is working fine what are you experiencing on your end
Oh I hate this so much when they do it cause it’s like “how did we get here”
like the bot is typing but the chats wont go through, it just keeps typing
Check WiFi/data connection and if that doesn’t work just close out of the app and open it again
i kinda treat c.ai as a build-a-bear of fanfics so when it isn’t actually logical i get annoyed
Also if you’re using a vpn try turning it off and see if there is a difference
Am I just cooked? I've taken a bunch of different pictures of my passport done the face ID a bunch of times and it just keeps giving me errors
Might be bugged out is your WiFi/data connection stable
Yeah my WiFi is fine we don't have really any issues with it
It's a bit more work but I use a pin like this and fill in information as I go. It keeps it from the random location jumping and stuff.
Current Day / Night State
Time: Daytime
Location:
Events So Far:
honestly i love that
i do things like when an event happens, i’ll write it out fully and pin the message
Have you tried going out of the entire verification process and closing out of your app and then going back in
Yeah I did what you said earlier, uninstalling, logging in and out closing it all down
Weird then I honestly don’t know what to do i never had problems with verifying at all it worked first try for me
Yeah I do the same. With this pin I can just fill in the information for day as it processes. To keep it from the random jumps. It helps the bots stay on track. 
Yeah, I’m having the exact same issue
Normally Selfie ID works for me but that said no and then it gives me errors every time I send my passport
Might have to get a drivers license so I can use c.ai 😭😭
Ping a mod online and ask for help then cause I don’t think it should be doing this at all so they might be able to help you out more since I’m just a server member trying to help
Send a ticket, they can probably help you


