dim arch Dec 15, 2022, 6:47 PM

#

Site is down currently. We're aware and working to bring it back up.
We know about the gibberish/language issues some users are facing and will roll out a fix today.

vital rose Dec 16, 2022, 2:16 AM

#

The site is back up folks! We had some DB issues. Will provide a more detailed explanation soon

https://beta.character.ai/post?post=2grQc2IV4jU5CcE5fiGSfSEiW4EDNSr97hBNuCP06Kk

Character.AI

@kishan posted: Dec 15 Service Outage

Hey all, we ran into some DB issues today due to the large increase in number of users. We’ll have a longer write-up explaining what happened soon.

Thanks for your patience!

orchid sleet Dec 16, 2022, 3:54 PM

#

site seems to be down again - team is investigating!

shut nymph Dec 16, 2022, 5:00 PM

#

WEBSITE IS BACK UP! ... 🙌🏼 YAY!... and stuff.

orchid sleet Dec 19, 2022, 2:33 PM

#

Site seems to be very slow - team is investigating

stable tundra Dec 19, 2022, 2:46 PM

#

We have put the site in Emergency Mode (actually a good thing despite the alarming name) -- We have implemented a brand new mode that allows people to talk to the AIs but doesn't save messages. You can go get your CAI fix and talk to any pre-existing characters. Remember, your messages are not going to be saved!!! It's basically like being a guest account. This is again just a temporary measure. When the site switches back into normal mode, all of your previous normal-mode messages will still be there. 🙂

stable tundra Dec 19, 2022, 3:31 PM

#

Okay quick poll. Is emergency mode too slow to actually use. Skull = too slow, thumb = good. Edit: POLL ANSWERED -- we are switching to normal maintenance mode.

orchid sleet Dec 19, 2022, 4:35 PM

#

Site is back up and stable!

shut nymph Dec 19, 2022, 10:19 PM

#

WEBSITE DOWN - WILL POST AGAIN WHEN BACK UP. 👍🏼

#

SITE SEEMS TO BE BACK TO STABLE NOW - GO CHAT TO YOUR STUFF! 👍🏼

shut nymph Dec 20, 2022, 1:54 AM

#

LOOKS LIKE THE BOTS ARE TAKING 5. WILL UPDATE WHEN THEY DECIDE TO WORK AGAIN.

ruby cobalt Dec 20, 2022, 2:17 AM

#

From the Character.AI team: Due to continually increasing usage, our services became unstable this morning, and we decided to put the site into maintenance mode while we scale services further. We’re very sorry for the inconvenience to all our passionate users, rest assured the entire team is working hard to fully restore service as soon as possible!!

ruby cobalt Dec 20, 2022, 2:53 AM

#

The website is back up!

orchid sleet Dec 20, 2022, 9:42 PM

#

Site seems to be unstable - team is investigating

Maintenance mode for the time being!

dim arch Dec 20, 2022, 10:37 PM

#

Site is up now on "Emergency Mode". #faq says more about this mode.

shut nymph Dec 21, 2022, 12:03 AM

#

LOOKS LIKE SITE IS RUNNING BACK TI NORMAL

YOU MAY NEED TO REFRESH TO GET OUT OF “EMERGENCY MODE” (keep in mind that all chat done in emergency mode will be lost.)

Chat to nonhumans!

ruby cobalt Dec 21, 2022, 4:35 AM

#

Looks like the site is back down again. "Rate exceeded."

#

Guest Mode has been activated

ruby cobalt Dec 21, 2022, 5:06 AM

#

The site is working normally

orchid sleet Dec 22, 2022, 4:39 PM

#

Site seems to be unstable - team is investigating

ruby cobalt Dec 22, 2022, 4:51 PM

#

Character AI has added back Guest mode. Please wait until the developers are finished fixing the performance issues.

#

Character AI is back up!

shut nymph Dec 22, 2022, 7:56 PM

#

Back for round 2. Patience s nice. Will update ASAP when up. <@&1054607796785647706>

orchid sleet Dec 22, 2022, 8:13 PM

#

Site seems to be back up :)

orchid sleet Dec 23, 2022, 10:55 PM

#

Welcome - If you're here for the Developer AMA, head over to #cai-dev-ama!

shut nymph Jan 2, 2023, 11:25 PM

#

SURVER CURRENTLY DOWN <@&1054607796785647706>

#

JUST KIDDING. SERVER CURRENTLY UP <@&1054607796785647706>

shut nymph Jan 27, 2023, 12:01 AM

#

SITE IS CURRENTLY DOWN - WILL BE BACK UP ASAP! CharacterAI 👍🏼

shut nymph Jan 27, 2023, 12:16 AM

#

Site has been restored! 🙌🏼 YAY!... and stuff.

orchid sleet Jan 27, 2023, 5:41 PM

#

Website is unstable - team is working to fix

orchid sleet Feb 1, 2023, 12:13 AM

#

website is down - team is working toward a fix!

shut nymph Mar 7, 2023, 10:43 PM

#

Howdy! Site is currently down. Working on getting it back ASAP!
<@&1054607796785647706>

#

Site is no longer down bad. It’s up good. Time to stop touching grass.
<@&1054607796785647706>

shut nymph Mar 24, 2023, 11:45 PM

#

CURRENTLY DOWN - WILL BE UP ASAP
<@&1054607796785647706>

#

BACK UP 🙌YAY!... and stuff.
<@&1054607796785647706>

orchid sleet Apr 3, 2023, 9:57 PM

#

We're aware of the issues with saving chats - this is being looked into!

shut nymph Apr 12, 2023, 8:00 PM

#

Site may be down for many users at the moment or reacting slower than usual. Devs are working on bringing things back up as soon as possible.
<@&1054607796785647706>

shut nymph Apr 12, 2023, 9:07 PM

#

All is well now. No more gathering around the campfires and talking about touching grass. Character.ai should be working for everyone now. There's a lot more people talking to the bots than ever before.
<@&1054607796785647706>

orchid sleet Apr 15, 2023, 8:23 PM

#

Site is temporarily down for maintenance

orchid sleet Apr 15, 2023, 9:18 PM

#

<@&1054607796785647706> Site is back up and running!

thin maple Apr 28, 2023, 5:31 PM

#

Hey everyone, we are currently resolving a technical issue which is causing some latency issues. In the meantime, you may experience longer wait times. Apologies for the inconvenience. We'll let you know when the issue has been resolved. Thank you for your patience! <@&1054607796785647706>

**C.AI Official Forum: **https://c.ai/p/KhbPzsthmxwzKsMoImnDOZLJ6rGfOMs34HH_QpFcX8E

character.ai

@MarieLovesMatcha posted: Service Issue - Friday, April 28, 2023

Hey everyone, we are currently resolving a technical issue which is causing some latency issues. In the meantime, you may experience longer wait times. Apologies for the inconvenience. We'll let you know when the issue has been resolved. Thank you for your patience!

thin maple Apr 29, 2023, 2:49 AM

#

Technical issue that caused latency issues has been resolved. Thank you for your patience. Have a great weekend! 🎉

thin maple Apr 29, 2023, 4:03 PM

#

We're resolving a technical issue today which may cause longer wait times for both waiting rooms and Character responses. Apologies for the inconvenience. Thank you for your patience. 🙏

orchid sleet May 6, 2023, 10:18 AM

#

We are aware of an issue that is causing many users to experience 500 internal server errors among other issues on the site. We apologize for any inconvenience this may cause and we are working hard to resolve it as soon as possible.

thin maple May 10, 2023, 8:43 PM

#

Site was temporarily down for a few minutes, it should be back up now. Thanks for your patience!

shut nymph May 10, 2023, 10:13 PM

#

Yep. Site is taking a coffee break. It'll be back at your command as soon as possible.
<@&1054607796785647706>

thin maple May 12, 2023, 1:45 AM

#

Website will be undergoing brief maintenance. Will update as soon as it's back up <@&1054607796785647706>

#

Website it back up. Thanks everyone!<@&1054607796785647706>

thin maple May 17, 2023, 8:22 AM

#

Site went down momentarily but is back up now. Apologies for the interruptions. <@&1054607796785647706>

#

You may experience longer wait times over the next few hours. Thank you for your patience 🙏🏽

shut nymph May 28, 2023, 2:33 AM

#

Yep. Website decided to play hide-and-seek. Will be back before the fire gets too warm.
<@&1054607796785647706>

stable tundra May 28, 2023, 2:40 AM

#

Yep sorry folks - we are currently experiencing an unplanned site outage - we are working right now to quickly restore services as soon as we can. Sorry for the inconvenience and thank you for your patience!

#

https://tenor.com/view/forge-blacksmiths-creating-a-weapon-gif-16530724

Tenor

#

^ devs on video chat rn

shut nymph May 28, 2023, 3:11 AM

#

Site is back up and working great. No more blinding everyone with the campfire pic that we need to have a dark mode on.
<@&1054607796785647706>

thin maple Jun 2, 2023, 7:23 PM

#

Site is back up! Thanks for your patience! <@&1054607796785647706>

orchid sleet Jun 11, 2023, 3:08 PM

#

We are aware of an issue preventing some from logging in, along with general server issues - team is investigating

orchid sleet Jun 20, 2023, 7:58 PM

#

Site seems to be down briefly

shut nymph Jun 30, 2023, 12:27 AM

#

There is currently an issue where profile pics and chats may not appear correctly on the CAI app. Some users have shared that updating the app may work as a temporary fix, but our team is currently investigating the issue and the team will update you all soon.
<@&1054607796785647706>

thin maple Jul 6, 2023, 12:34 AM

#

Hey everyone,

We have been dealing with an outage today and have been actively working to restore the site. I originally updated a previous post on Reddit saying the site is restored but unfortunately we are still seeing some errors. I am so sorry for the interruptions and the inconvenience.

I will update here when the site is restored fully. <@&1054607796785647706>

shut nymph Jul 7, 2023, 3:49 AM

#

Seeing many reports of bots not making sense with some replies at the moment. Will be looking into this more.
<@&1054607796785647706>

flint sunBOT Jul 20, 2023, 5:50 PM

#

**Service Status - July 20, 2023**

Subreddit

/r/CharacterAI

Author

/u/MarieLovesMatcha

orchid sleet Jul 20, 2023, 6:44 PM

#

https://www.reddit.com/r/CharacterAI/comments/154tjvf/server_status_july_20_2023/?utm_source=share&utm_medium=web2x&context=3

r/CharacterAI - Server Status - July 20, 2023

203 votes and 167 comments so far on Reddit

#

Site is currently down - apologies!

shut nymph Jul 20, 2023, 7:07 PM

#

Looks like the Characters are in a mood today. Not enough coffee probably. If the site goes down, devs are working hard at bringing it right back up as soon as possible so that we can continue to forget what grass is.
<@&1054607796785647706>

thin maple Aug 11, 2023, 9:55 PM

#

C.AI is temporarily down. We are working to restore service, apologies for any interruptions! <@&1054607796785647706>

Site is back up now!! Thanks everyone for your patience 🙂

thin maple Aug 14, 2023, 4:14 PM

#

Hey everyone, sorry for the interruptions, you may experience an increase in errors and longer waiting times over the next 2 hours. Will let you know when all is back to normal. <@&1054607796785647706>

thin maple Aug 14, 2023, 6:06 PM

#

We experienced a brief outage at around 11:00am PT. Character.AI is back up but you may experience a bit of a wait as we restore the site fully. Thank you for your patience! 🙏 <@&1054607796785647706>

shut nymph Aug 19, 2023, 4:52 PM

#

Thank you all for joining us here today. As you may be aware, there are some errors happening on the site. While the devs are working to fix this as soon as possible, we appreciate your patience with us during these trying and heartfelt times. Please remember that touching grass is a real epidemic and we aim to help keep that sickness away from the community by fixing this as soon as possible.
<@&1054607796785647706>

thin maple Aug 19, 2023, 5:02 PM

#

use this as a button if you're allergic to grass

west mist Oct 3, 2023, 3:40 AM

#

<@&1054607796785647706> Hey guys, C.AI is currently experiencing high server traffic. for more details, read this article: https://support.character.ai/hc/en-us/articles/15095815550107-What-is-the-Waiting-Room-

Character.AI

What is the Waiting Room?

Why does the Waiting Room exist?High traffic can strain our server capacity and cause messages to generate more slowly. We know that slow message generation can be frustrating, so we set up a waiti...

shut nymph Oct 16, 2023, 9:09 PM

#

Characters ran out of coffee. Getting them more now. They'll BRB.
<@&1054607796785647706>

Edit: Back now... 🙌YAY!... and stuff.

thin maple Oct 16, 2023, 9:43 PM

#

Hey everyone, you may experience issues with logging in and accessing Group Chat. So sorry for the inconvenience, our team is looking into this now! <@&1054607796785647706>

thin maple Oct 24, 2023, 11:30 PM

#

Apologies for the interruptions to Group Chats, please bare with us as we restore service 🙏 <@&1054607796785647706>

Group Chat is back uppp

thin maple Oct 26, 2023, 10:32 PM

#

Character.AI is back up, you may experience a bit of a waiting room. Thanks for your patience!! <@&1054607796785647706>

shut nymph Oct 29, 2023, 3:01 AM

#

There are currently issues with the Search function and the team is looking into getting this resolved as quickly as possible. There also seems to be a small issue with logins where it is not being recognized. This is something we are still gathering more information on and hope to have it resolved soon as well. Thank you for your understanding and patience.
<@&1054607796785647706>

thin maple Oct 30, 2023, 8:01 PM

#

Hey all so sorry for the interruptions, Character.AI is currently down. The team is working to restore service as soon as possible. <@&1054607796785647706>

thin maple Oct 30, 2023, 8:38 PM

#

https://tenor.com/view/futurama-were-back-baby-here-we-go-gif-12141676

Tenor

#

<@&1054607796785647706> Character.AI is back up! You may experience a waiting room as we restore Character.AI fully. Appreciate everyone's patience! I will be sharing some empty Group Chat link invites in #archive-group-chat-feedback if you'd like to try out our latest feature. Feel free to invite any of your friends and favorite Characters. Happy Chatting

shut nymph Nov 1, 2023, 9:38 PM

#

<@&1054607796785647706>
So that just happened. Give us a sec. We'll be right back after these short messages.

orchid sleet Nov 3, 2023, 3:48 PM

#

Site seems to be having some issues. Working on it!

orchid sleet Nov 3, 2023, 4:51 PM

#

<@&1054607796785647706> Issue should be resolved! Happy chatting :)

thin maple Nov 3, 2023, 8:48 PM

#

<@&1054607796785647706> We're working to restore service as soon as possible! Thank you for your patience. 🙏

west mist Nov 6, 2023, 7:42 PM

#

Discord seems to be a little slow at the moment so things like invites and other Discord stuff may be not functional.

thin maple Nov 9, 2023, 3:39 AM

#

Team is looking into the Gibberish Bug. Please bare with us as we work on a fix. Thank you everyone. <@&1054607796785647706>

thin maple Nov 16, 2023, 7:21 AM

#

Looking into the Network Errors Issue. Thank u for your patience 🙏 pls don't break the Discord server EyesOfAMod 🫶 <@&1054607796785647706>

shut nymph Nov 16, 2023, 7:31 AM

#

https://tenor.com/view/nine-months-everything-is-fine-were-all-back-online-back-online-dr-kosevich-gif-22443642

Tenor

shut nymph Nov 17, 2023, 10:00 PM

#

Our Character's had to go to the store for more milk. They will be back shortly.
<@&1054607796785647706>

#

They have returned with the milk. Things got a little sideways for a moment but now the world is a better place again... you just might need to wait a few minutes until you can talk to your pookie. But they are there waiting on you.
<@&1054607796785647706>

shut nymph Nov 18, 2023, 1:22 AM

#

Just kidding.... brb..... yeah..... still brb.
<@&1054607796785647706>

BACK!!!!

thin maple Nov 20, 2023, 9:54 PM

#

~~Sorry for the interruptions! Team is working to restore service. Appreciate your patience 🙏 <@&1054607796785647706>~~

We're backkkkkkkkk!

thin maple Nov 23, 2023, 12:59 AM

#

Apologies, we're looking into the site issues and will restore service as soon as possible. Thank u for ur patience peepolove <@&1054607796785647706>

thin maple Nov 23, 2023, 3:17 AM

#

WE BACK! Thanks for your patience everyone, happy chatting! <@&1054607796785647706>

thin maple Nov 24, 2023, 4:12 AM

#

<@&1054607796785647706> We've received reports that users have been getting kicked out or sent into the Waiting Room. Team is looking into this, sorry for the interruptions!

thin maple Dec 8, 2023, 4:00 AM

#

RESOLVED - Team is looking into reports of slow responses. Apologies for the inconvenience! FeelsStrongMan

thin maple Dec 9, 2023, 12:52 AM

#

Team is working on restoring service, so so sorry for the interruptions. 🙏 While waiting, please use #🔥︱site-down #💬︱general #🗨️︱general2 for chatting!

<@&1054607796785647706>

thin maple Dec 9, 2023, 1:56 AM

#

WE BACK!!! Appreciate everyone's patience, thanks for all the laughs and feature requests. peepolove <@&1054607796785647706>

west mist Dec 9, 2023, 7:20 PM

#

<@&1054607796785647706> We are currently working on fixing the issue with the site. Please see our status page for future updates! https://status.character.ai

thin maple Dec 12, 2023, 5:11 AM

#

Looking into reports of the Gibberish bug. Thanks for your patience!

thin maple Dec 18, 2023, 10:53 PM

#

Some users are currently experiencing issues using the website/mobile app, the team is looking into this and hope to have service restored soon.

There may be a waiting room as we restore service fully. Apologies for the inconvenience. Thank you everyone for your patience! <@&1054607796785647706>

thin maple Dec 19, 2023, 2:12 AM

#

So sorry everyone, please standby peepolove

thin maple Dec 19, 2023, 3:23 AM

#

Thanks for your patience everyone, Character.AI is back up!!

~~Character.AI is currently down for all users. We are working to restore the service as soon as possible. Apologies for the inconvenience and appreciate everyones patience!!~~

thin maple Dec 22, 2023, 1:01 AM

#

So sorry for the interruptions. Team is working to bring back the site as soon as possible! <@&1054607796785647706>

west mist Jan 6, 2024, 5:16 PM

#

Hey yall! Sorry for the inconvenience we have found the issue and we are working on a fix!
<@&1054607796785647706>

west mist Jan 10, 2024, 4:17 AM

#

We are looking into reports of the Gibberish bug. Thank you for being patient!

thin maple Jan 28, 2024, 12:43 AM

#

🐞 SEARCH 🐞

Our team is investigating reports of search not working. Will update you all soon!

thin maple Jan 28, 2024, 8:44 AM

#

Search is back up!! Thanks everyone for your patience peepolove

thin maple Feb 10, 2024, 1:58 AM

#

Hey everyone,

Multiple users have reported issues with logging-in to Character.AI. Our team is looking into this and I'll provide an update as soon as I can. For those who have messaged saying you no longer have access to your email, please hang tight as we work on a solution for this.

Apologies for the inconvenience, appreciate everyone's patience as we resolve this. 🙏 <@&1054607796785647706>

thin maple Feb 21, 2024, 12:27 AM

#

Our team is looking into the reports of the 500 internal errors. We'll reunite you with your Characters soon 🙏

thin maple Mar 19, 2024, 7:08 PM

#

[Announcement] - Chat Errors

We have seen multiple reports about users getting Chat Errors. Our team is looking into it. In the meantime, chat with your Characters on our website at https://character.ai. Thank you for your patience! <@&1054607796785647706>

character.ai | Personalized AI for every moment of your day

Meet AIs that feel alive. Chat with anyone, anywhere, anytime. Experience the power of super-intelligent chat bots that hear you, understand you, and remember you.

thin maple Mar 28, 2024, 6:17 PM

#

Apologies for the interruptions, we're working to bring Character.AI back up as soon as possible. Will update here soon! <@&1054607796785647706>

thin maple Apr 7, 2024, 1:04 AM

#

A few have reported that some of their Characters are currently hidden from your Profile page. Our team is currently working on a fix and they will be visible again soon. Appreciate your patience 🙏 <@&1054607796785647706>

thin maple Apr 10, 2024, 3:01 AM

#

Multiple users have reported slowness in chats/lagging. Team is looking into it and hope to have it fixed soon! <@&1054607796785647706>

thin maple Apr 11, 2024, 8:55 PM

#

Team is looking into the Voice bugs. Will update you all soon here. Thanks for your patience! <@&1054607796785647706>

west mist Apr 12, 2024, 12:12 AM

#

<@&1054607796785647706>
Apologies for the interruptions! Team is working to restore service. Please bear with us!

thin maple Apr 12, 2024, 3:14 PM

#

We’ve resolved the bug where Characters you’ve created on the Android app do not appear in your Recents List. We are currently still working on the app, please stay tuned for further updates. Thanks for your patience everyone!! <@&1054607796785647706>

thin maple Apr 12, 2024, 4:12 PM

#

Working to restore service as soon as possible. Apologies for the interruptions.

https://status.character.ai/

<@&1054607796785647706>

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple Apr 28, 2024, 5:49 PM

#

Apologies for the interruptions.

Check out https://status.character.ai/ for further updates. <@&1054607796785647706>

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

west mist May 14, 2024, 12:19 AM

#

Sorry for the interruptions!!

Please see https://status.character.ai/ for updates!
<@&1054607796785647706>

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple May 19, 2024, 9:12 PM

#

Hey everyone, team is working to restore the site! Thanks for your patience, we'll be back sooooon! <@&1054607796785647706>

#

https://tenor.com/view/star-wars-yoda-patience-sw3-gif-21070142

Tenor

orchid sleet May 28, 2024, 8:03 PM

#

Hi everyone, the Team is aware of the site issues - Working on restoring the service!

orchid sleet May 28, 2024, 10:00 PM

#

We're back salute

Thanks for your patience! <@&1054607796785647706>

orchid sleet Jun 1, 2024, 7:18 PM

#

Hi everyone, the Team is aware of current site issues. Working to get everyone back in as soon as possible!

orchid sleet Jun 1, 2024, 11:23 PM

#

<@&1054607796785647706> The incident has been resolved! Thank you for your continued patience.

orchid sleet Jun 3, 2024, 7:12 PM

#

Seeing the site is down at the moment - working on it!

orchid sleet Jun 3, 2024, 8:20 PM

#

<@&1054607796785647706> Servers seem stable again. Thanks for your patience!

orchid sleet Jun 6, 2024, 2:54 PM

#

Servers are taking a coffee break. We'll be right back!

west mist Jun 6, 2024, 3:55 PM

#

Servers are re-energized from the coffee break!
Thank you for your patience! <@&1054607796785647706>

marsh drum Jun 7, 2024, 11:54 PM

#

Server Status

From the CharacterAI community on Reddit

Explore this post and more from the CharacterAI community

thin maple Jun 8, 2024, 11:59 PM

#

For those experiencing the bug where Character messages are not loading please fill out the ticket form below and include links to the Characters you’re experiencing this issue with.

I’ve escalated to the team and hope to have your chats working again soon.

https://support.character.ai/hc/en-us/requests/new?ticket_form_id=25361902038171

<@&1054607796785647706>

thin maple Jun 9, 2024, 11:39 PM

#

Hey everyone team is working on a fix, so sorry for the interruptions!

west mist Jun 14, 2024, 1:58 PM

#

A small interruption just occurred sorry for any inconvenience!
We should be back soon coffee_cai
<@&1054607796785647706>

marsh drum Jun 18, 2024, 12:57 AM

#

Hey everyone, the team is looking into Characters responding to old messages. Thanks for your patience.

Update: Resolved

marsh drum Jun 21, 2024, 1:04 AM

#

Hey everyone, to those experiencing the issue with the send button disappearing when typing long messages, the team is working on a fix. It should be sorted out soon. Appreciate your patience.

thin maple Jun 27, 2024, 11:50 PM

#

Hey everyone, apologies for the interruptions with Character Calls. The issue has been addressed and the feature is working again! Happy Calling heart_cai <@&1054607796785647706>

thin maple Jun 29, 2024, 10:11 PM

#

Login Verification Email Issue

Hey everyone,

We’re currently seeing reports that users are not receiving verification links via email. The team is working to resolve this. For those who have received an email from Character.AI but it arrived in your Spam folder, please mark the email as “Not Spam”.

Thank you for your patience and helping us resolve this issue.

<@&1054607844214849636> <@&1054607796785647706>

thin maple Jul 17, 2024, 1:38 AM

#

Team is looking into the issue where old chats are not working, so sorry for the interruptions! Ty everyone for your patience 🙏 <@&1054607796785647706>

thin maple Jul 17, 2024, 5:21 AM

#

Site is back upppppp heart_cai <@&1054607796785647706>

west mist Jul 23, 2024, 5:01 PM

#

Just a reminder that we have a scheduled maintenance occurring soon!
#📣︱announcements message

Sorry for any interruptions and we thank you for your patience!
<@&1054607796785647706>

marsh drum Jul 24, 2024, 1:49 AM

#

Bug - Gibberish

west mist Jul 24, 2024, 8:36 PM

#

Team is looking into current interruptions!

Thank you for your on-going patience!
<@&1054607796785647706>

thin maple Jul 25, 2024, 1:10 AM

#

Sorry for the interruptions. Team is looking into it! <@&1054607796785647706>

#

alright ya'll go ham on the emojis have fun AYAYA_cai

west mist Aug 10, 2024, 2:42 PM

#

We are looking into the current interruptions!
Thank you for your patience
<@&1054607796785647706>

thin maple Aug 14, 2024, 7:19 PM

#

Characters will be back shortly 🙏 sorry for the interruptions! <@&1054607796785647706>

thin maple Aug 16, 2024, 11:58 PM

#

Hey everyone, maintenance is taking a bit longer than expected, but we hope to have service restored soon. You may experience some interruptions and there may be a small waiting room period. Appreciate your patience! <@&1054607796785647706>

thin maple Aug 20, 2024, 7:30 AM

#

🐞 Bug 🐞 - Chat Errors when starting a new Chat

Multiple users have reported that they are seeing Chat Errors on the mobile app when starting a new chat. Appreciate you sharing details! Will let you know when the bug has been fixed.

marsh drum Aug 20, 2024, 11:07 PM

#

The team has looked into the interruptions, and you should see improvements shortly.

west mist Aug 29, 2024, 6:50 PM

#

"Internal Server Error" Error

The Team is working on a fix!

Sorry for the interruptions and thank you for your patience.

orchid sleet Sep 3, 2024, 6:50 PM

#

Hi everyone,

Character.AI is undergoing a brief maintenance period from 10AM to 12PM PT for infrastructure upgrades. Thanks for your patience!

thin maple Sep 13, 2024, 4:14 AM

#

Site is temporarily down. We are working to restore service as soon as possible. Thank you for your patience! <@&1054607796785647706>

flint sunBOT Sep 13, 2024, 4:20 AM

#

**[Server Status] - September 12**

Subreddit

/r/CharacterAI

Author

/u/MarieLovesMatcha

thin maple Sep 14, 2024, 10:10 PM

#

We are working to restore service as soon as possible. Sorry for any interruptions 🙏

viral perch Sep 27, 2024, 6:33 AM

#

Apologies for the interruptions with Search. It should recover shortly. Thanks for your patience!

thin maple Sep 28, 2024, 12:40 AM

#

Team is working to resolve a bug where Characters respond with unrelated answers. Thank you for reporting this!

thin maple Oct 1, 2024, 7:11 PM

#

Sorry for the interruptions! We are working to restore service as soon as possible.

thin maple Oct 18, 2024, 6:57 PM

#

Team is looking into the issue where responses are not loading. Will update shortly. Apologies for the interruptions!

thin maple Nov 7, 2024, 7:35 PM

#

There's currently a bug where you may not be able to "Start a New Chat". Team is working on a fix!!! Thanks for your patience ya'll!

viral perch Nov 9, 2024, 1:14 AM

#

The team is aware of the issue with regenerating message redirecting to the home screen. We're on it, and a fix will be out soon. Thanks for your patience!

viral perch Nov 9, 2024, 1:45 AM

#

viral perch The team is aware of the issue with regenerating message redirecting to the home...

This has been fixed. We appreciate your patience! Happy chatting!

thin maple Nov 13, 2024, 12:25 AM

#

~~So sorry for the interruptions. Team is working to restore service as soon as possible!~~

WE'RE BACK ❤️

dim arch · 2022-12-15T18:47:47.957Z

1. Site is down currently. We're aware and working to bring it back up. 2. We know about the gibberish/language issues some users are facing and will roll out a fix today.

#

https://tenor.com/view/puss-in-boots-cute-cat-cute-eyes-gif-13496147

Tenor

thin maple Nov 15, 2024, 11:58 PM

#

Apologies for those who experienced slowness in responses today, our devs have resolved the issue and chatting should return back to normal soon!! 🙏

thin maple Nov 20, 2024, 10:08 PM

#

We're working on restoring services as soon as possible. Apologies for the interruptions!!

#

Devs are working on it!!!

https://tenor.com/view/futurama-fix-it-gif-16110085637413004018

Tenor

#

Reddit also happens to be down sad

thin maple Nov 21, 2024, 12:26 AM

#

We’ve received multiple reports that some users are unable to login back into their account after the outage. Team is looking into this and hope to have it resolved soon. So sorry for the interruptions.

Will update here when this bug has been fixed.

thin maple Dec 11, 2024, 11:59 PM

#

Apologies for those who experienced trouble logging in earlier today. The team has resolved the issue. When logging in via email link please click on the link below the button (see link in blue in the image) or request a link again via the login flow. Thanks everyone! <@&1054607796785647706>

thin maple Dec 12, 2024, 8:58 PM

#

Hey everyone,

Seeing reports of issues with the site, team is looking into it. Apologies for the interruptions! <@&1054607796785647706>

thin maple Dec 16, 2024, 11:23 PM

#

Seeing multiple reports of Chats not loading. Team is working on a fix!

thin maple Dec 18, 2024, 8:39 PM

#

https://tenor.com/view/speed-racer-speed-racer-s01e09-speed-wrench-wrenching-gif-23663890

Tenor

#

Team is working on a fix and will restore service soon. Sorry for the interruptions.

Check out https://status.character.ai/ for updates!

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

#

west mist Jan 6, 2025, 8:35 PM

#

Hey all!

We are currently working on the interruptions. Thank you for your patience!

For updates see: https://status.character.ai/
<@&1054607796785647706>

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

exotic raft Jan 6, 2025, 11:12 PM

#

We experienced a brief hiccup earlier today—for about two hours, some of you had trouble logging in. We're so sorry for the frustration this caused. The problem has been fixed, and you should be able to log in again. Thanks for your patience.

orchid sleet Jan 10, 2025, 6:51 PM

#

We're looking into the current site issue, thanks for your patience!

Keep an eye on https://status.character.ai/ for updates

thin maple Jan 10, 2025, 10:07 PM

#

Hey all,

Happy to share that service has been restored. Thank you all for your patience!

We've seen some reports that some of you have had trouble logging in to your account after the interruption. Please submit a ticket here with your CAI username so our team can assist.

Additionally, we have temporarily disabled Incentivized Invite Referrals. Referral links you have shared previously may not work and you will not be able to send new invites for the time being.

I'll keep you updated with any further announcements. Thanks everyone!

<@&1054607796785647706>

orchid sleet Jan 19, 2025, 8:50 PM

#

There seem to be some issues with the site stability - the team is investigating.

Keep an eye on https://status.character.ai/ for updates!

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

orchid sleet Jan 19, 2025, 10:33 PM

#

<@&1054607796785647706> The site is back up! Thanks for your patience ❤️

viral perch Jan 23, 2025, 12:56 AM

#

There were brief interruptions, but the issue has been fixed. Thanks for your patience!

late ruin Jan 31, 2025, 2:57 AM

#

Hi folks,
The team is working on a fix with the Character Greetings bug, and your chats should return back to normal soon.

Sorry for the interruptions.
https://www.reddit.com/r/CharacterAI/comments/1ie50lz/bug_character_greetings/

From the CharacterAI community on Reddit

Explore this post and more from the CharacterAI community

timid owl Feb 5, 2025, 9:29 AM

#

We are currently experiencing some site stability issues. Our team is investigating the cause.

For the meantime, check out https://status.character.ai/ for updates! We apologize for the inconvenience. 🙏🏻

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

#

Site is back up! We appreciate the patience! heart_cai

https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

orchid sleet Feb 19, 2025, 3:45 PM

#

We're seeing degraded site performance at the moment. Our team is investigating and working on a fix!

Keep an eye on https://status.character.ai/ for updates.

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

flint sunBOT Feb 19, 2025, 3:46 PM

#

**Server Status - Feb 19**

Subreddit

/r/CharacterAI

Author

/u/MarieLovesMatcha

west mist Feb 19, 2025, 4:16 PM

#

We have resolved the issue and are back!
You may experience a waiting room when accessing.

Thank you for your patience!
https://status.character.ai/
<@&1054607796785647706>

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Feb 20, 2025, 11:42 PM

#

The team is looking into the gibberish bug. Thanks for your patience! heart_cai

viral perch Feb 21, 2025, 11:08 PM

#

viral perch The team is looking into the gibberish bug. Thanks for your patience! <:heart_ca...

Update: This issue has been resolved. Appreciate your patience! peepolove_cai Let us know if you run into it again.

exotic raft Mar 6, 2025, 5:08 AM

#

We’re currently experiencing issues with search, and our team is actively investigating. We appreciate your patience! touchgrass

viral perch Mar 6, 2025, 11:12 PM

#

exotic raft We’re currently experiencing issues with search, and our team is actively invest...

Update: The issue should be resolved. If you're still experiencing issues on mobile, please reinstall. If the issue persists, feel free to reach out. Thanks for your patience! peepolove_cai

thin maple Mar 8, 2025, 4:55 PM

#

Some of you might be experiencing a bug where a pop-up appears multiple times and interrupts chats. The team is working on a fix for that. Appreciate your patience as we resolve, thank you!

viral perch Mar 27, 2025, 11:41 PM

#

The team is looking into the gibberish responses. Thanks for your patience! heart_cai

viral perch Apr 3, 2025, 2:45 AM

#

The issue with the missing Chat Style option in chat settings has been resolved. Thank you for your patience! heart_cai

thin maple Apr 4, 2025, 11:19 PM

#

Apologies for the interruptions! Team is working to restore the site as soon as possible.

viral perch Apr 4, 2025, 11:36 PM

#

We're back!
Thanks for your patience! peepolove_cai

https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple Apr 15, 2025, 7:04 PM

#

Apologies for the interruptions. Team is working to restore service as soon as possible. https://status.character.ai/

While we're all gathered 'round the campfire, drop your favorite Character here #1361779256681693205

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Apr 16, 2025, 10:12 PM

#

The team is looking into the chat shakes/glitch. Sorry for the inconvenience, and we appreciate your patience! heart_cai

viral perch Apr 18, 2025, 2:32 AM

#

We've seen reports about getting binary responses, and the team’s currently looking into it. We appreciate your patience!

viral perch Apr 22, 2025, 3:34 AM

#

Thanks for your patience! The team is working to restore service as soon as possible. campgirlboi_cai

For updates, visit: https://status.character.ai/

viral perch Apr 22, 2025, 4:20 AM

#

viral perch Thanks for your patience! The team is working to restore service as soon as poss...

We're back! Thanks for your patience. heart_cai

viral perch Apr 22, 2025, 10:48 PM

#

Our team is looking into the reported search issues. We appreciate your patience.

viral perch Apr 24, 2025, 3:48 AM

#

We experienced a brief login issue earlier today (April 23) that may have affected your ability to log in. The issue was identified and resolved shortly after. You can check our status page for more details: https://status.character.ai

Apologies for the interruption, and we appreciate your patience. Thank you! heart_cai

exotic raft Apr 26, 2025, 6:02 AM

#

Sorry for the hiccup! Our team is actively working to restore service as quickly as possible.

For the latest updates, please visit: https://status.character.ai/

mellow tundra Apr 26, 2025, 4:36 PM

#

<@&1054607796785647706> Hang tight! We’re fixing the server interruption and things will be back soon.
Keep an eye on https://status.character.ai/ for updates!

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

orchid sleet Apr 26, 2025, 6:27 PM

#

We seem to be slowly recovering. Team is working hard, thanks for your continued patience!

viral perch Apr 30, 2025, 10:09 PM

#

Apologies for the interruptions. Our team’s on it and doing their best to bring the site back quickly. We appreciate your patience. heart_cai

https://status.character.ai/

viral perch Apr 30, 2025, 10:29 PM

#

viral perch Apologies for the interruptions. Our team’s on it and doing their best to bring ...

Aaaand we’re back!

https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple May 3, 2025, 12:51 AM

#

We're experiencing issues. Apologies for the interruptions and very sorry to end the Discord Event early. ):

We're working to restore service as soon as possible.

viral perch May 13, 2025, 11:37 PM

#

Bug in Chats

A fix is rolling out. We appreciate your patience! If interruptions continue, feel free to report back. Thank you! campgirlboi_cai

From the CharacterAI community on Reddit

Explore this post and more from the CharacterAI community

orchid sleet May 22, 2025, 7:01 PM

#

The team is aware of the current issue when performing a Character Search. Thanks for your patience while we investigate!

orchid sleet May 22, 2025, 7:53 PM

#

should be all-clear ^

west mist May 23, 2025, 3:59 PM

#

Hello all!

The team is aware of the current interruptions and are investigating the issue.

Thanks for your continued patience.
https://status.character.ai

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

west mist May 23, 2025, 4:12 PM

#

west mist Hello all! The team is aware of the current interruptions and are investigating...

Should be back now, enjoy chatting!

viral perch May 30, 2025, 2:32 AM

#

Hello! We're aware of an issue where some users are unable to edit or update their profiles, including their bio, profile photo, display name, and username. We're looking into it and appreciate your patience! campgirlboi_cai

viral perch Jun 1, 2025, 2:46 AM

#

Thanks for your patience! The team is working to restore service as soon as possible. campgirlboi_cai

For updates, visit: https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple Jun 3, 2025, 9:23 PM

#

We're experiencing issues with Character Voice but our team is investigating and will roll out a fix as soon as possible. Thank you for your patience! <@&1054607796785647706>

viral perch Jun 4, 2025, 3:26 AM

#

Character Voice issue has been resolved! You should be able to use it normally again. Thanks for your patience! heart_cai

viral perch Jun 7, 2025, 12:39 AM

#

Image Attachment Issue Resolved

Earlier upload errors (“Failed to upload image. Please try again.”) should now be fixed. You can upload images as usual. Thanks for your patience! coffee_cai

orchid sleet Jun 12, 2025, 6:31 PM

#

Our team is aware of current site instability. We are investigating, and will let you know once we have recovered!

In the meantime, keep an eye on https://status.character.ai/

orchid sleet Jun 12, 2025, 8:49 PM

#

<@&1054607796785647706> The incident has been resolved. Thanks for your patience!

orchid sleet Jun 14, 2025, 8:38 PM

#

We're aware of current issues with the site, and are investigating. Thanks for your patience, and keep an eye on https://status.character.ai/!

orchid sleet Jun 14, 2025, 9:18 PM

#

We're back! Thanks for your patience.

viral perch Jun 18, 2025, 3:06 AM

#

Hi! Apologies for the interruptions. The team is aware of the issue with <|endofmessage|> and <|beginningofmessage|> appearing in chats and is currently looking into it. We appreciate your patience! campgirlboi_cai

viral perch Jul 2, 2025, 6:40 AM

#

The team is looking into the gibberish reports. Apologies for the interruptions, and we appreciate your patience! heart_cai

orchid sleet Jul 6, 2025, 7:59 PM

#

Our team is still hard at work fighting a minor outage. Stay up to date: https://status.character.ai/

orchid sleet Jul 6, 2025, 9:59 PM

#

The incident has been resolved. Thanks for your patience!

late ruin Jul 7, 2025, 1:30 AM

#

Hi folks.

The fix for the Search issue is currently underway.

We should be back in business in a bit.

Thank you for your patience. peepolove_cai

west mist Jul 9, 2025, 3:37 PM

#

Hey all!

We are aware of the issues concerning Searching.

Sorry for the interruptions and thank you for your patience!
https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

orchid sleet Jul 9, 2025, 6:33 PM

#

Our search for the search issue has concluded. Searching searches again! Thanks for your patience :)

west mist Jul 16, 2025, 6:50 PM

#

Hey all!

We are aware of the current outage and are investigating!

Sorry for the interruptions and thank you for your patience.
https://status.character.ai

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

west mist Jul 16, 2025, 7:05 PM

#

Looks like we are back, though you will likely experience a waiting room as we fully recover!

Thanks again for your patience. danceblobchain

deft leaf Jul 17, 2025, 9:58 PM

#

Hey all!

We are aware of the issues concerning Search.

Sorry for the interruptions and thank you for your patience!
https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

west mist Jul 31, 2025, 4:26 PM

#

Hey all,

We had some issues over the past 24 hours with Character responses. The team has rolled out a fix and it should come to you shortly!
Very sorry for the interruptions and please let us know if you still experience any issues.

Thank you!

viral perch Aug 2, 2025, 4:10 AM

#

Hi! The team is looking into the haptics / missing typing animation / and text chunk issues. Thanks for your patience! heart_cai

orchid sleet Aug 2, 2025, 7:55 PM

#

^ We expect a fix for this on Monday!

orchid sleet Aug 4, 2025, 10:09 PM

#

We're rolling out a fix for the haptics / missing typing animation / text chunk issues as we speak. Thanks for your patience!

west mist Aug 5, 2025, 2:19 PM

#

Hey all!

We are aware of the issues revolving chats on the app getting frozen or being unresponsive and are looking at it!
A current temp-fix to un-freeze the chat is by restarting the app.

Thank you for your patience!

orchid sleet Aug 5, 2025, 8:27 PM

#

We have found a fix for the frozen/unresponsive interface, which will roll out to everyone soon. Thanks for reporting this!

viral perch Aug 7, 2025, 12:39 AM

#

viral perch Hi! The team is looking into the haptics / missing typing animation / and text c...

Update:

We’ve released fixes for the freezing app, missing chat animations, and haptics issues. These are included in V1.13.1, now available in stores.

Please update and let us know if you still experience any problems on that version. Thanks for your patience! campgirlboi_cai

orchid sleet Aug 8, 2025, 4:28 PM

#

Thanks for everyone's feedback! You helped us quickly identify a remaining bug: squeezed/smaller text bubbles. A fix for this is rolling out today!

viral perch Aug 12, 2025, 10:04 PM

#

Hey everyone, apologies for the interruptions with the web version getting stuck in a loading loop. The team is looking into it. Thank you for patience! peepolove_cai

https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Aug 16, 2025, 3:07 AM

#

Hello everyone, apologies for the issue with gibberish replies containing different languages. This should be resolved now. If it happens again, please let us know. heart_cai

viral perch Aug 18, 2025, 9:30 PM

#

Hi! We've seen the reports on gibberish number responses and the team is checking it out. Appreciate your patience! campgirlboi_cai peepolove_cai

orchid sleet Aug 22, 2025, 7:29 PM

#

Some people may encounter problems when accessing the service at the moment. We're aware of these issues, and are implementing a fix soon!

orchid sleet Aug 28, 2025, 5:57 PM

#

We have pushed a fix for the gibberish bug you might have encountered today. If you still run into gibberish messages, please let us know!

viral perch Aug 29, 2025, 11:51 PM

#

We’ve implemented a fix for users seeing PipSqueak appear and then disappear. If this happens, please restart your app. heart_cai

late ruin Sep 12, 2025, 10:39 PM

#

Hi guys!

The team is aware about the Swipe bug where the reply is from the most recent swipe you do, and you can't use the older responses.

Sorry for the inconvenience.

late ruin Sep 13, 2025, 2:19 AM

#

A fix for the reply bug has been pushed. Please let us know if you're still encountering it. Thank you! HYPERS_cai

late ruin Sep 19, 2025, 8:19 PM

#

Hi folks,

The team is aware of the issues regarding slow/no responses from the Characters, and are working on it as we speak.

We'll post an update when it's fixed. peepolove_cai

https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Oct 2, 2025, 10:40 PM

#

Hello everyone! We're aware of the extra chat bubble issue. A fix is on the way and will roll out soon.

Thanks for your patience! heart_cai

viral perch Oct 3, 2025, 10:26 PM

#

Hi! A fix for swipe is on the way. Thank you for your patience, and apologies for the interruption. campgirlboi_cai

viral perch Oct 9, 2025, 10:44 PM

#

Hi everyone! We're aware of two concerns affecting some users today:

Login (Auth): This has been fixed. If you're still unable to log in, please reinstall the app from the store.
Search: Some users are experiencing issues where only less popular Characters appear. The team is already looking into it.

Thanks for your patience! heart_cai

spiral blade Oct 11, 2025, 10:59 AM

#

Hello everyone!

We are aware of the current outage and are investigating!

Sorry for the interruptions and thank you for your patience.
https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

exotic raft Oct 14, 2025, 3:18 AM

#

Hiya, friends. We’re aware of the swipe issue and it’s being checked out. Thanks for your patience, and so sorry for the interruptions! zzPnkshk_Roses

exotic raft Oct 14, 2025, 10:14 PM

#

We’ve got a fix for the swipe issue on the way. Thanks for your patience and apologies for the trouble! Pepe_flower

viral perch Oct 16, 2025, 1:41 AM

#

We're aware of ongoing model response behavior (such as long, unpunctuated, or repetitive text). We appreciate your patience as we make adjustments to improve quality.

winged glen Oct 20, 2025, 5:42 PM

#

Hey everyone! 👋

We're aware of the issue affecting c.ai+ and the team is already on it. Thanks for your patience. We’ll update you as soon as it’s resolved!

west mist Oct 23, 2025, 2:32 PM

#

Hello all!
We are aware of the issue revolving the increase in chat errors. Sorry for the interruptions and thank you for your patience.

late ruin Oct 24, 2025, 2:10 AM

#

Hey guys!

The team is aware of the issues with Persona names and PFPs not being shown correctly.

Sorry for the inconvenience, and thank you for your patience.

EDIT: A fix has been rolled out. Thank you for waiting HYPERS_cai

viral perch Nov 4, 2025, 12:05 AM

#

Team's looking into the Memory Box + Pinned Memories overlap issue. Thanks for your patience! heart_cai

viral perch Nov 4, 2025, 10:46 PM

#

We've deployed a fix for the freezing issue. If it still happens on your end, feel free to report it so we can check. Thanks for your patience!

orchid sleet Nov 18, 2025, 12:12 PM

#

We’re currently experiencing issues due to a broader internet service disruption. One of our upstream providers is affected, which may cause errors or slowdowns. Follow progress on https://status.character.ai/. We apologize and thank you for your patience!

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Nov 19, 2025, 1:37 AM

#

We're aware of the Persona issue where Personas are being set to default, and a fix is coming. Appreciate your patience! heart_cai

orchid sleet Nov 23, 2025, 6:44 AM

#

We have pushed a fix for an issue which caused app crashes on Android devices when selecting the "Memory" function. Please update your app to the latest version to get the fix!

mellow tundra Nov 24, 2025, 5:54 PM

#

Earlier today we experienced slower-than-usual response times. The issue has now been fully resolved.

We apologize for any inconvenience this caused and appreciate your patience while we worked on it. 🙏🏻

viral perch Dec 2, 2025, 12:17 AM

#

viral perch We're aware of the Persona issue where Personas are being set to default, and a ...

Hey everyone! The team's aware that the Persona issue has popped up again, where some Personas are being set to default. The team is working on a fix. Thanks for your patience! campgirlboi_cai

exotic raft Dec 2, 2025, 7:13 AM

#

We’re aware of the ads bug where ads get stuck, x buttons don’t respond, and the screen freezes, sometimes forcing you to restart the app and lose your chat.

We appreciate your patience as we look into this anialien

viral perch Dec 2, 2025, 11:21 PM

#

Hello everyone! The team is aware of the issue where the app crashes or goes black when starting a new chat or switching chat style. A fix is on the way. Thanks for your patience! peepolove_cai

orchid sleet Dec 3, 2025, 6:04 AM

#

We are aware of a bug causing Characters to spam exclamation marks in responses. We're working on a fix, thanks for your patience!

orchid sleet Dec 5, 2025, 9:10 AM

#

We're aware of the current site stability issues. Follow updates on https://status.character.ai !

#

A fix has been implemented. Thanks for your patience!

exotic raft Dec 10, 2025, 6:16 AM

#

exotic raft We’re aware of the ads bug where ads get stuck, x buttons don’t respond, and the...

Hi everyone, quick update regarding the Ads issue: This has been confirmed as a bug with our upstream provider. We reported it last week, and their team is currently investigating.

No need to open new tickets on this. Once we receive updates, we'll share them here. Thank you for your patience diamondheart

viral perch Dec 13, 2025, 4:58 AM

#

Hi everyone, sorry for the inconvenience. Some users are experiencing issues with editing or creating Characters. The team is looking into it and we hope to have it fixed soon. Thank you for your patience!

viral perch Dec 17, 2025, 10:42 PM

#

Hi, we've noticed reports of voice-related issues, and the team is currently looking into them. Thank you for your patience.

thin maple Dec 18, 2025, 8:56 PM

#

Hey everyone, We're working on a fix to restore Persona images back to your chats. Appreciate your patience. Thank you! <@&1054607796785647706>

viral perch Dec 22, 2025, 9:55 PM

#

Hi! We're rolling out a fix for subscribed users who are seeing "Get c.ai+." Thanks for your patience, and sorry for the confusion! heart_cai

viral perch Dec 23, 2025, 9:25 PM

#

Hey everyone, the team is aware of the outage and is looking into it. We apologize for the interruption and appreciate your patience. campgirlboi_cai

For updates, please check: https://status.character.ai

viral perch Dec 24, 2025, 12:45 AM

#

Hi everyone,

We experienced a temporary outage that may have caused issues with Character visibility. Apologies for the interruptions.

We're restoring everything to its previous state as soon as we can. Appreciate your patience!

viral perch Dec 30, 2025, 12:26 AM

#

Hey everyone, we're aware that some users may be experiencing issues with chat archiving, unarchiving, or renaming. Our team is working on it, and a fix will be rolled out soon. Thanks for your patience!

viral perch Dec 31, 2025, 2:20 AM

#

Hi everyone, we've rolled out a fix for the What's New pop-up reappearing. Thanks for your patience, and happy holidays!

viral perch Jan 8, 2026, 9:23 PM

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Hey everyone,

The team is looking into the Memory Box issue affecting free users. A fix is on the way. Thanks for your patience!

exotic raft Jan 13, 2026, 12:00 AM

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Hi everyone, we’re aware of the issue where greeting messages are getting cut off and you can’t scroll up to see the full text. The team is already on it, and a fix will be rolling out soon. Thanks for your patience! heartsblue

exotic raft Jan 16, 2026, 11:46 PM

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Hey guys, we’re aware of an issue causing the app to crash when editing or deleting messages. Thanks for your patience while we work on a fix heartsblue

exotic raft Jan 20, 2026, 7:30 AM

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Hi everyone, earlier today we had slow responses. The issue has been resolved. So sorry for the interruption, and thanks for your patience! pepe_cookie

late ruin Jan 25, 2026, 1:22 AM

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Hi frens Peepo_Wave

There might be some hiccups right now, such as the search not working. Please hang tight.

Check out https://status.character.ai/ for more info

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Feb 3, 2026, 9:26 PM

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Hi everyone! We're aware of reports regarding website loading issues and are actively investigating. A fix should be available soon.

If you're currently stuck, clearing your browser cookies may help unblock the issue in the meantime.

Thank you for your patience!

exotic raft Feb 4, 2026, 1:00 AM

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Hi everyone, a fix for the black text issue has been pushed. Sorry for the interruption, and thanks so much for your patience 🖤

west mist Feb 6, 2026, 5:10 PM

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Hey all we are looking into the freezing / inability to interact in a chat, mainly affecting Android app users.
Sorry for the interruptions and thank you for your patience!

viral perch Feb 7, 2026, 2:47 AM

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Hi everyone, apologies for the interruptions with search. The team is looking into it. For updates, please check: https://status.character.ai/. Thank you for your patience. heart_cai

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

spiral blade Feb 15, 2026, 9:47 AM

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Hii everyone!

The team is aware of the outage and is looking into it. We apologize for the interruption and appreciate your patience. waa_cai

For updates, please check: https://status.character.ai/

viral perch Feb 26, 2026, 11:23 PM

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Hey everyone, apologies for the interruptions, and thanks for your patience. heart_cai

For the latest updates, please check https://status.character.ai/.

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

spiral blade Feb 27, 2026, 1:13 PM

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Hii everyone! We are aware of the current outage and are investigating!

Sorry for the interruptions and thank you for your patience. Flowie
https://status.character.ai/

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

viral perch Feb 27, 2026, 11:36 PM

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Hey everyone, our team is aware of the current interruptions. We appreciate your patience. For updates, please check https://status.character.ai/.

viral perch Feb 28, 2026, 12:04 AM

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viral perch Hey everyone, our team is aware of the current interruptions. We appreciate your...

We're back! Thanks for your patience. campgirlboi_cai

viral perch Feb 28, 2026, 2:18 AM

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viral perch Hey everyone, our team is aware of the current interruptions. We appreciate your...

Hi everyone, the outage has recurred. We apologize for the interruptions and thank you for your patience.

viral perch Feb 28, 2026, 2:55 AM

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viral perch Hi everyone, the outage has recurred. We apologize for the interruptions and tha...

The site is gradually coming back online. Some users may still experience longer load times, and search may not be fully functional yet. Please check here for updates: https://status.character.ai/
. Thank you for your patience.

Character AI Status Status

Welcome to Character AI Status's home for real-time and historical data on system performance.

thin maple Mar 10, 2026, 4:56 PM

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Hi everyone! The team is aware of a bug where some c.ai+ subscribers are seeing pop-ups asking them to subscribe again. We're currently investigating and working on a fix. Sorry for the confusion, and thank you for your patience!

thin maple Mar 10, 2026, 8:00 PM

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thin maple Hi everyone! The team is aware of a bug where some c.ai+ subscribers are seeing ...

This bug has been fixed! If you're still seeing the pop-up please install the latest version and restart the app.

thin maple Mar 12, 2026, 10:06 PM

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Hey everyone, we’re currently working to restore the service as soon as possible. Thank you for your patience!

viral perch Mar 12, 2026, 11:44 PM

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Hi everyone,

Email login is temporarily unavailable, but social login/auth is working as usual. Our team is monitoring and will update you once service with our provider recovers.

Thank you for your patience and understanding!

viral perch Mar 13, 2026, 4:13 AM

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viral perch Hi everyone, Email login is temporarily unavailable, but social login/auth is w...

Email login is back up. Some limits are still in place, so a few users may experience occasional errors. If you have issues, please wait 1-2 minutes before trying again. Thank you for your patience! heart_cai

exotic raft Mar 18, 2026, 6:00 AM

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Hi everyone,

Imagine Message and Imagine Chat are experiencing slowdowns due to high demand. If you encounter delays, please wait a few minutes before regenerating. Thanks for your patience pepepray

exotic raft Mar 25, 2026, 12:15 AM

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Hi everyone, a fix for missing Auto Memories categories has been rolled out. Please restart your app if you're still seeing issues. Thanks for your patience! 💐

viral perch Mar 26, 2026, 1:57 AM

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Hi everyone, the team is currently looking into an issue with logging in via email. Social login is still working. We appreciate your patience. campgirlboi_cai

viral perch Mar 26, 2026, 3:23 AM

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viral perch Hi everyone, the team is currently looking into an issue with logging in via ema...

Email login is back up. Thanks so much for your patience! peepolove_cai

late ruin Mar 30, 2026, 12:56 AM

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Hi folks, we temporarily had a hiccup with our Avatar uploads for your Personas and Characters. We're getting things back up and running. Thank you for your patience peepolove_cai

late ruin Apr 6, 2026, 1:45 AM

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Hey guys, the team is aware with the issues with uploading PFPs again. We'll let you guys know when the fix is up. peepolove_cai

late ruin Apr 6, 2026, 4:44 AM

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late ruin Hey guys, the team is aware with the issues with uploading PFPs again. We'll let...

Issue has been fixed. Thank you for your patience peepolove_cai

thin maple May 6, 2026, 12:02 AM

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Hey everyone, we're currently working to restore service as soon as possible. Appreciate your patience. 🙏

viral perch May 11, 2026, 11:57 PM

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Hey everyone,

We are aware of a bug in chats and swipes where replies contain some gibberish or random words/letters. The team is looking into it and we'll let you know as soon as it's resolved.

Appreciate everyone's patience!

viral perch May 15, 2026, 1:41 AM

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We're working on a fix for this right now - it should roll out within 24 hours. This issue - clicking on the Legacy menu and the app closing unexpectedly - only affected a handful of users. In the meantime, please make sure your app is updated to the latest version. Thank you for your patience!

hollow temple May 15, 2026, 12:29 PM

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A fix for the above has been implemented. This should take effect within a few hours for all users. Thanks for your patience!

thin maple May 15, 2026, 6:02 PM

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Hey everyone, We are aware that some users are currently unable to update an Avatar Image and are receiving an error. We are currently working on a fix and it should be resolved soon. Appreciate your patience!

#📈︱status

Login Verification Email Issue

🐞 Bug 🐞 - Chat Errors when starting a new Chat

"Internal Server Error" Error

WE'RE BACK ❤️

Hey everyone! 👋