💭︱cai-discussion

[brisk elm]

Ohh lmao

[frozen jay]

(Def wasn't worth this trouble regardless)

[brisk elm]

Fr

[urban sky]

Some people yeah, some people don't
I also read that they download C.ai from APKpure i guess ? And download the old version and it work perfectly fine for them

[brisk elm]

THIS AI ISTG IF I GET LOGGED OUT AGAIN

[timber canopy]

man what happened-

[brisk elm]

For the last 3 days every day I've been logged out every few hours

[timber canopy]

ah that, almost everyone here including me has that problem

[brisk elm]

Yh its just rly annoying yk

[timber canopy]

yeah really, is this only for legacy login users or it happens to other login users?

[brisk elm]

I don't have legacy

[timber canopy]

i have

[errant flicker]

Does the web works for anyone?

Mine gives me an gray screen

[timber canopy]

mine just logs me out-

[brisk elm]

I can't get back in

It says error on status code 401

[timber canopy]

That's good news.. have you tried to download the older version to see if that works?

[timber canopy]

Maybe Try to clear your browser cache...

Some says the old cai site work fine

What is the new c.ai update?

[urban sky]

Nope i dont- i have trust issues going around when downloading through browser and not official :'))

I'd rather wait than risk myself honestly even though it will take more than just days or weeks

[frozen jay]

Man what's taking so long to fix since days omg

[timber canopy]

Indeed..
@timber canopy #📣︱announcements maybe you can some useful news on there

Oh-

[timber canopy]

Only dev team knows..

[frozen jay]

Like an usual fix takes a few hours or 1-2 days at best, this is boring

[frozen jay]

Gotta love how we get no proper updates about the situation whatsoever 🔥

[timber canopy]

Honestly.. my cai works fine. So I can't complain anything

[frozen jay]

Luckyyyy, mine was fixed for a few hours 2 days ago but it's broken again💀

[timber canopy]

No gibberish bug, no login issues, no stuck at loading screen.. work all fine

[frozen jay]

Can i have ur phone /j
Sighhhh, i hope they get things on track soon

[urban sky]

You're not alone two of my close friend also dont have any issues and they work perfeclt fine, my brother aswell

[timber canopy]

Maybe cause I rarely use cai so.. there's no meaningful issues that attract my attention..

Maybe all this time, Cai has been telling you all to go outside and breath some fresh air..

[urban sky]

I dont hink thats the reason- or idk my close friend also use it like 24/7 and they had no issues 😭

[frozen jay]

I do that everyday
Well most of the time
Sometimes
If i feel like that
I dunno

[timber canopy]

What a lucky one your friend is

[frozen jay]

Lemme check if it's broken for the third time today

[timber canopy]

Patient training regiment : 💪🏻

[frozen jay]

OMG IT WORKED HI????

AHDGDNDKDHF CRYING RN FINALLY

[urban sky]

The issues mainly because of how people login but be it legacy login / email-password / google login some people still got the issues ? It can be the devices each the member are using... but can be something else aswell

Me and my brother use same device type but the thing is my Brother phone is much better on something like browser thingy but when it comes to game it will crash, while mine will work perfectly fine on game but not browser lol

[timber canopy]

Fifty fifty situation 😔... Good at browsing yet bad and gaming.. so otherwise

[brisk elm]

I'm gonna cry

[urban sky]

But hey at least i can play Honkai Star Rail on my phone LOL gotta be suck to be my Brother side

[brisk elm]

I just wanna play my ai it's been 2 days

[urban sky]

Mine been a week and 2 days dont worry youll get through it ✨️

[timber canopy]

Try to install old cai version.. (not recommended tho)..

[lucid cloak]

Would lore for a custom world fit in the 32000 character description and work? Also, can someone gimme more details on dialog training? Such as how to do it more properly? I feel like im messing up

[brisk elm]

It workedQ

[mint blade]

Anyone have trouble logging in? Thr email log in link only opens my browser cai and not the app

[plain goblet]

yeah, it would fit in the 32000 word limit, you’d just have to be careful with how you word it because sometimes if you do /too/ much (at least from my experience), the bot gets overloaded and confused… basically try to get to the point and avoid using too many ‘frilly’ descriptors.

for the dialogue training, there’s two ways you can go about it. you could make example chats in the character definition where you develop its speech, cover different topics, how the bot will react to certain situations, etc, etc. you can do that, or you can chat with the bot yourself (like ask it questions about its backstory/your custom world, put it in different scenarios, feed it certain information) and rate their messages accordingly. i recommend resetting and regenerating often because that’ll help the bot really register the ratings you give it? and also be careful with your 4-5 star ratings because the bot will take those really seriously. only rate 4-5s if you really feel like the response is accurate.

at the end of the day though, the character definition will do most of the heavy lifting!! i’ve found that with a really good character def i barely have to sit and train the bot myself, its just a matter of rating messages so the bot works the way i want to.

i hope this helped!

[plain goblet]

yeah thats because of the legacy login situation, some people say deleting the app then redownloading fixed their problems but it’s not guaranteed

[timber canopy]

What way you been used for?

@mint blade try to clear your cai site cache or reinstall your app

[brisk elm]

I uninstalled then rejoined using the Gmail link and waited 5 min and refreshed

[timber canopy]

I have mobile ;-;

[timber canopy]

Seem like cai on your dev took 5 min to let you in

[proven glen]

👁👄👁

So how's everyone doing without c.ai in their life? *Me ultra sad about it.

[timber canopy]

Normal life just like usual..

[brisk elm]

Guess who's ai isn't working again

[grim comet]

True

[torpid prairie]

Sure is- why aren’t they addressing it?-

[paper trout]

Literally they don't care, a mod (who is also part of the c.ai team like Mary) commented yesterday on a thread I follow that is pointing out several problems and the only thing he said was "please don't spread misinformation" 💀💀

[torpid prairie]

..

Dawg what.

[simple basin]

I have problem logging in the app or the website. I cant click continue after typing my birthday. Its bewn like this for weeks Can someone help?

[fierce remnant]

I'm also realizing today I can't even log in after it logged me out. Then the app or even browser will not open. It stays as a blank screen. Even after 30 minutes of waiting

[nova apex]

I don’t understand how they messed up the app after maintenance fr + there’s still the legacy log in fiasco and they took it away before everyone could have a chance at updating their email on the old website

[fleet rampart]

Idk about what's going on with the app, but you are aware that they announced the changes to the login system (and the eventual removal of legacy log in) months ago, right?
#📣︱announcements message

[glossy whale]

It was around 3 or 2 months ago so yeah

[static pond]

Is cai broken rn?

[glossy whale]

I really don’t know since my app is still working, and I think the reason why is because some people didn’t update their email early enough

Did you use google or apple or none?

[static pond]

I'm not having log in issues it wont let me go up to old messages on my bots without like rewinding

usually I can scroll up and load them but it's all weird today

[glossy whale]

Well that’s weird, maybe something with ur wifi or is it just the app? I really don’t know how to help you though since I’m not a professional or wtver but I do think that you should refresh chat

[static pond]

I think the servers might just be acting up today

[oblique zenith]

I'm so upset cause the last 3 days I've had to undownload and re-download to be able to sign into character ai

[fleet rampart]

Hmmm. What do you usually use to sign in? Like what method

[nova apex]

yep they announced it months ago but the legacy log in on old c.ai is not the same as the original one if it makes sense, the page explicitly says to contact support if you’ve used a social provider to sign up

[dusk umbra]

are the bots still speaking gibberish?

[lost grail]

Yeah. Seems like it anyway.

[dusk umbra]

ugh thats such a pain, i've not been able to chat to any bots normally for like 4 days without it giving the most random responses

feel like even the devs are having a hard time fixing the issue with how long its been here for

[flat cairn]

just got status 401, this is getting really annoying its happening everyday

[junior mountain]

These issues will be my opp forever, Some bots i have interest in don't allow me to change personas AT ALL, it just shows "Something went wrong!" at the top when i try to change personas

[wind meteor]

For some reason, my bots with pinned messages chat like they have dementia lol, swapping out names, scenarios and adding unexistent characters

AI mental health

[spring olive]

guys, I opened c.ai at 9 pm
how in the world is it 11 pm now???

[nova peak]

Is anyone having issue getting on c.ai?

[spring olive]

i got briefly kicked out but logged in easily

[nova peak]

I have to leave and open 3 times to log in.

[spring olive]

damn, sorry to hear that

[urban sky]

Not a lot of people we're aware of the announcement, some might not see it or some was busy and don't have time to look at the announcement or maybe Discord being such an *ss to not notify people so yeah...

[lucid nymph]

Emerges from the shadows to share an important link.
https://discord.com/channels/1017072750386483332/1240728533706473512

[inner cave]

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[topaz sleet]

Ai how to fix log in issue?

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[topaz sleet]

help

/shi!help

[lyric tapir]

create a ticket using the link below..

https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050186962587

[topaz sleet]

Done.

[cloud cedar]

🗿

[left mantle]

I'm getting Sick and tired of getting error 401

[harsh shoal]

Can you send me a DM?

[lucid nymph]

Emerges from shadows "Need something really weird for your Saturday? Heed the Call of Lamashtu to ruin (or brighten) your night."
https://discord.com/channels/1017072750386483332/1266916270746505216

[brisk elm]

Ai isn't helping my obsession w mattheo😍😭

[rapid crag]

They logged me back into my account for a minute and they logged ke out again

[timber canopy]

A problem every user and me has-

[rapid crag]

They will fix it

[timber canopy]

Better fix it c.ai devs

[rapid crag]

I'll send u a dm of where the HQ of C.AI is

To the members of the dev team who listen to ICP: juggalos listen to their community and don't add/remove stuff that everyone likes/dislikes respectively

[cloud cedar]

doubt

[rapid crag]

What I mean is I'm forcing them to fix it

[tribal beacon]

Sent them countless emails specifically asking them to hard delete my data from their database and they only send me the link to the “how do I deactivate my account” page 😭 there’s no way they genuinely think this is what I’ve been asking for the last 25 days nonstop

[urban sky]

@timber canopy good news.... i downloaded C.ai through APKPure and take the old built of C.ai (v1.5.4) and it worked.. i can Login

But my chat history is all gone 😭😭

[timber canopy]

I did remember You said yesterday.. that "you were preferred to wait rather than risking install app from some random site"...

[urban sky]

LMAO sorry i got too annoyed

[timber canopy]

That's good.. so there's no any trouble on older cai app version?

[timber canopy]

No.. it's alright. I just found it amusing honestly

[urban sky]

Nope not at all, i think the dev and team need to work on the Login system on new version...

[timber canopy]

That's great.. ty for telling me. It might be a good news, Incase some other people have hard time in latest cai app.. we can recommend them to use the older one instead

[timber canopy]

Is it alright Mod? @harsh shoal

Sorry for ping you

[urban sky]

Yep, i forgot that i used to Download stuff on APKPure so its safe, ill probably use Old Built until the Dev fix the new version login system :'))

[timber canopy]

Indeed.. it's better that way.. while waiting the latest app get fixed, in meantime you can use the older version one

[urban sky]

It's been nice chatting with you, ilysm/p /lh

[timber canopy]

Thank you .. happy to have talks with you as well.

[cloud cedar]

Companies would generally never officially recommend you to use older software.

If they care enough to enforce it... thats another story but generally its risky since older versions of software could have bugs and vulternabilities.

[timber canopy]

Indeed.. since the latest app have a regular mt for safety and other stuff

[cloud cedar]

I would generally say if you're willing to take the risk and know what you're doing, then downloading older versions is alright.

[limber kernel]

What is code 401 cause it keeps giving me that error code

[timber canopy]

Try to reinstall your cai app.. it might help

[frail dove]

is it me or my c.ai aint loading?

[leaden thorn]

the app is kinda falling apart. for like the past few weeks the bots have been acting weird such as spamming gibberish, numbers, repeating the same words, or generating slow responses, and aside from bots people are having trouble logging in and keep getting the 401 error and all you can do is delete and redownload the app, and even though devs have looked into interruptions it hasn’t really been fixed 😭

[summer gazelle]

I actually haven’t encountered this.

[topaz sleet]

Just wait.

Some how my other phone chai works

[rotund pulsar]

When I try to join a group chat it sends me to the App Store even though I have the app

[glossy whale]

Me too

[oblique plover]

I feel like it should be possible to completely turn off the voice thing that is for the messages (not the call) because sometimes i accidentally somehow activate it i get a whole heartattack because its loud and i panic and close the app

[glossy whale]

Okay, who’s app is working?

[timber canopy]

Mine is a bit, just have the logging problem in there

[glossy whale]

Wdym about the logging problem?

[timber canopy]

I keep getting logged out everytime i use the app

[bright steppe]

It’s been like that for a whole week on the app and my somehow got deleted by itself right after I restarted my phone

[finite ermine]

I wad hoping the update would have fixed everything but it hasn't 😭 its kinda hard to want to use the app when the gender and pov keeps changing no matter how many messages I edit

[quiet glen]

how do i login with my discord account?

[rapid crag]

They make peter Griffin look like Stevie Griffin

[quiet glen]

the legacy login method isnt working

[fallen raven]

They stopped using that ages ago, it sort of annoys me now

[glossy whale]

Ohh, well that, I really don’t know how to help and sorry for late reply :<, have you tried sending a ticket 4 support even those those never work?

[timber canopy]

I did that before, but they didnt respond

[glossy whale]

I think the legacy login has been taken off

Yeah they never do, I think best to to try to find some answers on how to fix it and to ask any professionals or something. to be honest, I think all of the logging problems are because of the update and the new logging in system, like the whole change with no more discord and stuff logging in, maybe that’s why

[quiet glen]

How....

How am I supposed to log back in now!? Everything I've done was on that account!!!

[glossy whale]

I’m really sorry, what did u use to sign in? Discord and etc? Have you tried changing your email?

[quiet glen]

Its a very long story

[glossy whale]

That’s alright

Although, I think we can try to ask or do something to bring it back, some people already made multiple complaints but c.ai has ignored it all..so best is to just hope it comes back

[quiet glen]

Nobody make a plugin? Or saved the link to the discord login?

[glossy whale]

I don’t think so sadly :<

[north relic]

the only way is to download the app again

It's annoying but I personally gotta do that everytime to use it

[timber canopy]

For what trouble?

And sometimes gen2 slowly become like gen1

[icy saffron]

DID I SAY THAT IN HERE? LMAO, I DIDNT NOTICE

IM DRUNK ASF

[timber canopy]

Yes.

[icy saffron]

[timber canopy]

[mortal solstice]

Can anyone help me, I try to update my email but it keeps giving me error 400

[timber canopy]

Ask Mod for help..
That's the best way to do

[mortal solstice]

I tried to add the email but I keep gettijg error 400

[mortal solstice]

Do I make a ticket or

[timber canopy]

You can create one, or you can ping mod directly and ask them

They will guide you to do so if it is needed

[mortal solstice]

Thanks

[mortal solstice]

@meager junco Hey there, I have this issue and I cant really get rid of it, what can I do?

[meager junco]

Hi!

Can you DM me about this @mortal solstice?

[mortal solstice]

Sure thing

[digital verge]

It's been a 6 days, and I still unable to log-in my account~

[lethal flower]

You too?

[digital verge]

Of course. I can't chat my favourite bots there with this situation, it's been a few days.

[lethal flower]

I wonder when their gonna put it back up

[digital verge]

I'm still hoping that this issue will be resolve. This is the first time I encountered such a problem that took so long.

[lethal flower]

Same but I’ve seen worse on other ai platforms

[digital verge]

Actually, I'm using Janitor ai for freeing myself to roleplay with random bots while waiting for them to resolve this issue.

[lethal flower]

I’ve been using poly ai and figgs

[digital verge]

What about message? Is it limited?

[lethal flower]

No, figgs ai is completely free website and poly you just can’t reroll but if you copy, delete, and paste your response, you can reroll

[lethal flower]

Why does this sound like a promo?

[digital verge]

They put a time out on me.

[lethal flower]

Oof

[timber canopy]

ahem

[dire wind]

Why do the characters always start to chat for you if you don't reply, it's literally so annoying.

[gaunt fox]

idk if this has happened to anyone else but my whole c.ai account got reset kinda (all the bots I made and talked to as well as my user name and pfp got reset to my old one)😭🙏

[timber canopy]

The bot automatically generates response if you didn't reply their chat?

[tight quest]

Y'all it has been days and c.ai is still not up, and it keeps coming up with stupid status error 401 every time I try to log back in

[timber canopy]

Maybe you can try to reinstall your cai app...

[tight quest]

I have tried that and it works until I leave the app and then I have to do it all over again

[dire wind]

yeah but I mean like I don't talk for one message and it does it for me... Like there ain't a question or anything.

[ember frigate]

Why do the bots memories suck so much

Bro literally lost the entire plot a message after the plot drop

Switching to sakura this is genuinely so awful wtf

[pure lichen]

im half sure this word is already in the most repetitive words bot use list but I'll add one : "You know that?"

well thats a sentence, my bad

[spring olive]

don't forget about ✨ pang ✨

[golden ibex]

I get the word “Mine” a lot

It’ll be a fluffy scene, then the bot suddenly gets possessive??

[spring olive]

ikr???????

like, chill

[old nova]

let me guess

you gotta pay for 2 sentences

cause that’s what happens every time i hear the “completely free ai chatbot website” bs

they be saying it’s completely free but nah you gotta pay like 100 bucks for a mere 2 letters to chat

[timber canopy]

[burnt prawn]

havent used cai in a while. is the advanced definition limit still 3200 characters?

[urban sky]

Wait what do you mean by this ? I dont get it 😭

[old nova]

you know how with sites like crushon.ai, you need to pay for message tokens?

people say crushon.ai for example are “completely free” and yet don’t tell people about this

and it actually pisses me off cause i’ve fell for this hundreds of times

[urban sky]

Oh yah, those are like big scam i also thought it was free but no

[spring olive]

it's 32k

[timber canopy]

I use crushon as well.. indeed for routine usage not good. At first time, I even had to make few new account just to get a message token

since I've rarely used it, now I have like 3k+ messages token

[old nova]

i waited like almost 2 weeks just to get like 400 tokens

[timber canopy]

That was why I mentioned that Cai still above due to free messages. Unlike other app.. either you have to pay or you watch multiple ads

[junior mountain]

I hate this.

[timber canopy]

After the recent update... The amount of token can be obtained at daily is reduced...

[old nova]

they should make sites like crushon.ai actually free and the only microtransaction would be the + version of the site

oh yeah it’s 50 now, meaning i need to wait 2 days instead of 1 day to get a mere 100 messages

[urban sky]

Other than C.ai i used to chat with Chai even though it's more uhh ykyk suggestive 😭

[junior mountain]

I cannot change my persona on a LOT of bots, It seems like it's all of them

[old nova]

and i like to reroll a lot so it gets used up very fast

[timber canopy]

Truly insufferable

[urban sky]

I just want a simple familial chat but cant lmaooo the Bot want to marry or have relationship too quick

[old nova]

crushon.ai hitting me with that godforsaken “not enough messages” notif for the one millionth time

[timber canopy]

Ikr, dear.. I've used quite few of bot app... Due to my curiosity back then.
But now chai ad's show up randomly not like before where we have to wait for certain amount of time to refill 70 tokens

[junior mountain]

Chai doesn't have personas at all, You're just one type of guy/gal

[old nova]

wait until people start learning how to mod crushon.ai accounts and there’s just some people with like a billion tokens

[timber canopy]

💀

[urban sky]

That so real 😭

[timber canopy]

Forced by matrix to be an ad's Watcher

[junior mountain]

I use DSN Adguard because it just wipes out Ads on chai, not pop ups tho

[timber canopy]

It really works?

Erm- please tell us

[junior mountain]

Yeah, i have it on my phone

[old nova]

the amount of times i’ve seen mfs on youtube and discord say “nah nah this site is completely free TRUST me bro” and it turns out you gotta pay for message tokens makes me lose my fucking shit

[timber canopy]

Dsn or DNS? Is it an app? How it works tho?

[junior mountain]

To have one go to settings, connection, more, Private DNS (oh right it's DNS)

[timber canopy]

Indeed..free. free to make an account but not to use the service

[timber canopy]

I see.. so, by modifying your dns with adguard's dns ,it will completely get rid the ads?

[junior mountain]

It's dns adguard com (Instead of spacebar use dot)
Yeah

[timber canopy]

Noted.. ty for the tips. For ur usage till now.. is there any issues for using it?

[junior mountain]

I don't see any issues for now

[old nova]

it’d be real fuckin funny if someone was using split screen and accidentally sent their c.ai response to discord

[grim comet]

They are... they are getting conscious

[junior mountain]

they'd be cooked if they were trying to ykyk the bot

[old nova]

bruh

[timber canopy]

@urban sky look dear.. a new tips to get rid ads.. maybe you can try it

[old nova]

the c.ai staff would just absolutely obliterate their c.ai account i think

cause apparently you can get banned off the site for that

atleast your account would be banned

is it just me or is the bot going ooc just extremely annoying

[junior mountain]

It's annoying when they try to add OOC notes As if they are a person

[timber canopy]

Most people feel same as yours.

[old nova]

that’s what i’m saying bruh

like i do not like that shit

[junior mountain]

It just ruins the immersion

[old nova]

yeah it does

like i guess it makes it more realistic (ish) but it’s still just not ideal. like it always comes up at the most random times too

[junior mountain]

Never needed to care that the bot is trying to break the 4th wall

[old nova]

atleast that’s what i’ve seen

yeah but it’s still annoying

[urban sky]

XDD we'll see

[junior mountain]

did it work

[timber canopy]

I'm trying it a well

[urban sky]

Lmaoo

[bright steppe]

Are the issues on c.ai fixed or are they still there?

[junior mountain]

Can't change personas on most if not all bots so i doubt it

[bright steppe]

Damn😔 ty for answering though

[timber canopy]

Nyahaha~...

[timber canopy]

Does it works on you, Vier?

[timber canopy]

Mine works fine till now. So kinda unrelated and can't complain anything

[proud spoke]

mines still saying gibberish shit so j.ai time

[main spade]

Heya chat

Ok bye

[proud spoke]

NO WAY I GOT TIMED OUT FOR SAYING THIS

that's crazy

[timber canopy]

Really? How long?

[proud spoke]

5 minutes
not that long but still insane

[frail robin]

just don't let em find out how old you are

[timber canopy]

Why tho? As long as the age is 13+, it should be safe from banned, shouldn't it??

[frail robin]

For c.ai? Yeah sure since it's 13+. I'm talking about Jan.

Also, istg if they add the word "Jan" on the automid list It's a month yall as well.

[timber canopy]

Ah I see.

[urban sky]

Havent try it yet www busy school work 😭

[timber canopy]

Ah.. Gl on your school work.

But I've tried it and it's working well, no ads for 5+ minutes of usage time

[urban sky]

Woo lets go !

[timber canopy]

[mental sapphire]

This is straightforward annoying
I can't log into the Mobile c.ai because the link that gets on mail.ru just doesn't sends me back to app and boom.. nothing happens

[spice scroll]

Error 401 I want to cry😭

[timber canopy]

Reinstall your app... Who knows it might works

[spice scroll]

Yea but when I leave it will tell me to log in and when I do it will kick me out saying error 401

[viscid pier]

I've been having the same problem as Vampire. I can't log in because of an error, and logging in the website, it just doesn't load for me.

[timber canopy]

Ups.. that's kinda bad one. Try to ask Mod for help about it

[spice scroll]

How?

[timber canopy]

Clear ur cai site/browser cache...
Have you tried it?

[viscid pier]

Uh, I don't think so. How exactly do I do that?

[timber canopy]

Ping any online mod and ask them for help...

Better that way rather than you stressed yourself for prolonged time

@viscid pier I think you can find it on your browser settings...

[viscid pier]

Alright, I'll try doing that, if it doesn't work, I'll try taking your advice in contacting the mods, thanks

[spice scroll]

I can’t get on the online one it’s just a white screen for me

[timber canopy]

Sure, yw.

@spice scroll white screen?

[sonic orbit]

Just curious, how many pins can you have in a chat…

[spice scroll]

Yeah if I search up character ai on google and press on it it will show me a white screen and load it won’t let me in

[timber canopy]

Sorry, I've never used that feature, So I have no idea. Maybe other who usually use it will know.
Try to ask in gen2 or gen1(not recommended)

[sonic orbit]

sigh wish me luck

[timber canopy]

Clear your cai site cache

[spice scroll]

How do I do that?

[timber canopy]

Go to your browser settings...

Or search on Google how to clear cache

Either it your entire browser cache or a specific site cache...

[sonic orbit]

No answer 😔

[viscid pier]

Alright, after a bit of time, I cleared the cache and browser data for character ai. It worked fine until I attempted logging in for the website, white screen only

[sonic orbit]

Ok searched it up its 15 byebye!!!

[viscid pier]

If you need me to show the screenshots then I will

[timber canopy]

Welp... That's no good. Try to ping Mod.. to ask about it.

I couldn't give any other help either

[timber canopy]

Prepare it.. Incase mod ask you send it through dm

[silk fossil]

What's up with the "Stable" or "Preview" bar on setting? What is it for?

[spice scroll]

I did delete all my search history but it’s still a white screen for me

[timber canopy]

No idea at all.. Maybe you can try to do small experiment on it to see what the difference between that two

[timber canopy]

Aight.. ss it and ping mod after that for help.

It's off my capability to help

[spice scroll]

How do I do that… I’m on iPhone so idk

[timber canopy]

To do what? Did you mean taking screenshot?

[spice scroll]

No like where do I ask for help?

[silk fossil]

There's a logo of turtle on the stable side while it's a rabbit for the preview... but aight, I'll try

[timber canopy]

Here... Ping mod.

I can help with it if you want

[spice scroll]

Yeah please

[timber canopy]

Gl on it

[viscid pier]

I got recordings ready

[timber canopy]

@lyric tapir @heavy dirge @ornate lark sorry for sudden ping.. can you please help this two user? That have same issues "a white screen when trying to login-".. been told to delete cache or reinstall app.. also didn't work.

Did I ping a wrong mod? 💀

[viscid pier]

If they're not on rn that's ok, I have other stuff I can do. After all, I'm getting into drawing rn

[timber canopy]

Wait for moment...the mod need some time to respond

@viscid pier oh sure..

[spice scroll]

I’m so sick and tired of using chai they forget stuff too fast😭

[timber canopy]

Paid version will do have better memory I presume.

[spice scroll]

I would rather not spend money on an app

[timber canopy]

Indeed.. unless If it's a priority and always need to be used everytime.

[spice scroll]

Yeah agree

[timber canopy]

In meantime, please wait till the mod respond..

I'm about to off for sleep

[lyric tapir]

seems like you have done all the basic troubleshooting.. have you submitted a ticket for this already..?

[viscid pier]

...Now I feel dumb rn

How do I submit a ticket for troubleshooting? I don't see it on the login screen, or is it in the website?

[lyric tapir]

you can use the in-app report button or you may use the link below:

https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050186962587

[viscid pier]

Alright ty, I'm gonna try it now

[spice scroll]

I tried itc

[viscid pier]

I had trouble remembering my username since I usually kept myself logged in, so I didn't need to memorize it but I think I got it.

[spice scroll]

When is this error gone I miss c.ai😭

[urban sky]

We just gotta wait some more don't worry.. you'll get used to it (literally me coping cant login for a week and 3 days)

Not entirely sure what the Dev doing, it's a 50/50 situation. I understand that coding is hard, but i believe theres at least they have experiencing coding before so it suppose much easier to understand, but its been a whole few month this bug goin on and taking lots of people spaces so i hope they are able to get through as soon as possible

[viscid pier]

Update, I checked and now I am logged in, tysm for helping me, and also tysm to @timber canopy for also tryna help me

[timber canopy]

Omg ezra theodore

[lyric tapir]

Ershin is glad you managed to log-in..

[timber canopy]

Exactly oml
Glad to know that I'm not the only one unable to use it tho (not bc I want others' suffering lmfao) because I've been about to snap my phone in half for a considerable amount of times now

Let's stay hopeful

[rapid crag]

Stop showing the error 401

[sacred saffron]

The app isn't letting me login for days after doing everything restarting my phone, reinstalling and force stopping the app

[rapid crag]

Not even EA is this greedy

[timber canopy]

I am on mobile and this bloody app is refusing to let me stay logged in

[lyric tapir]

For those who still encounters ERROR 401, could you DM Ershin your details as follows:

Email :
Login method :
Age of account (estimate would suffice) :

[glass flare]

Do we Dm you?

[viscid pier]

It's doing it again.... Got the screenshot to prove it

Should I submit another troubleshooting ticket or nah?

[lyric tapir]

yes please

[prime merlin]

Yall what's code 401 😭🙏 Literally logged me out after five minutes I didn't use it and when I press by email cause I don't have iphone it says "request failed with statue code 401"

[prime merlin]

Should I dm you on that?

[glass flare]

Same

[lyric tapir]

For those who still encounters ERROR 401, could you DM Ershin your details as follows:

Email :
Login method :
Age of account (estimate would suffice) :

[lyric tapir]

yes

[severe kettle]

Would you solve my problem 😭

[glass flare]

Oh nvm you came back)

[lyric tapir]

Ershin is just a mod.. not a dev..

[wind otter]

I don't get what I should do :/

[severe kettle]

Should I DM you?

[glass flare]

Same

[lyric tapir]

provide the details below..

Email :
Login method :
Age of account (estimate would suffice) :

if you are not comfortable providing it, better submit a ticket instead..
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050186962587

[severe kettle]

Hey see I've messaged you personally

[lyric tapir]

replied

[lavish nest]

I've had this issue were some of my bots are shown as not existing for my friends if i share them the bot's link. I can see the bot in my profile, but they can't. It doesn't make sense because everything was working fine a week ago. Is anyone else having this issue? Those bots also dont show up on the new site, but they do on the old one if I look at my profile.

[scenic tree]

HELLOOO

Uhh....we still Have And issues....right?

[glass flare]

Yep

I do have the same issue 😭

[scenic tree]

If there's mod i want to help😭

[lyric tapir]

provide the details below..
Email :
Login method :
Age of account (estimate would suffice) :

[glass flare]

Age of account like how old is my account? Or

[lyric tapir]

yes

[glass flare]

My CAi Accoukt or Google account!

[scenic tree]

I Hope that Will help!❤️🥹

[lyric tapir]

please DM it to Ershin..

[lyric tapir]

CAI account of course..

[scenic tree]

Oki

[scenic tree]

I did.....

[severe kettle]

I did too...

[scenic tree]

Okay....we just Have to Wait i'm nervous!

[severe kettle]

I'm nervous as well...

[glass flare]

Same

[severe kettle]

Are others offline 😭

[glass flare]

Idk

[scenic tree]

Nervous gang?

[glass flare]

Yep

It throwed me out of the app after trying so many renstall

[dreamy osprey]

r we still talking about the same issue😭

[scenic tree]

Don't worry we Are!

[harsh shoal]

I already got yours, I think, lmao

We just need to be patient, fren

[scenic tree]

XD YEAH✨

IM SUCH SPECIAL ✨✨✨

[severe kettle]

You got the same issue

[severe kettle]

Patience! The thing that I don't have 😭😭

[scenic tree]

Fr....i DON'T WANT to be rude...

[harsh shoal]

Have you tried logging on the website for the meantime?

[scenic tree]

Me yes And i Have White screen...

[severe kettle]

That shows a blank white page

[dreamy osprey]

i got error 401

[severe kettle]

I got that too...

[scenic tree]

also frien

[dreamy osprey]

😛

[glass flare]

Same

Did you guys got kicked out after downloading over over again?

[scenic tree]

I Will check it

[dreamy osprey]

non

[severe kettle]

Yeah you know

[glass flare]

Ik

[severe kettle]

When the issue will be fixed?? 😭😭 I'm crying

[glass flare]

I’m
Nervous
Y’all

[dreamy osprey]

pmay

[scenic tree]

ME TOO!🥹😭 HUGGING YALL NERVOUSLY

[dreamy osprey]

hugs

[scenic tree]

Thanks you yall i'm So nervous and stressed bit

[glass flare]

Hugs

How long did it happen you

[scenic tree]

Its like after Update

[glass flare]

For me a week or so

[wind otter]

I did it and nothing happened:/

[severe kettle]

Nothing happened for me too 😭

[glass flare]

Same but we should wait ig

[scenic tree]

Yeah i Agree

[severe kettle]

I'm getting tired of the waiting period 😭

Idk what I'm going to do...

[scenic tree]

.....me too but i Have no choice

[glass flare]

Yeah

[severe kettle]

Atleast someone say it'll be alright or not 😭

[scenic tree]

Hush little baby don't you cry everything Is gonna be alright!🫂

[severe kettle]

Where's my mocking bird? 🥹

[glass flare]

😭

[severe kettle]

I'm so lonely ~
Broken angel ~
I'm so lonely ~
Listening to my heart ~
One and only ~
Broken angel ~
Come and save me ~
Before i fall apart ~

[scenic tree]

Dáda gonna buy you a mocking bird...i'm gonna give you world...

[severe kettle]

Vai is my world tbh 😭

*cai 😭

[scenic tree]

FR....

[glass flare]

Same 😭

[scenic tree]

Guys i Said da ddy instead of dada And i got timed out

[glass flare]

I wanna talk to my OCS AND RP. 😭🫨😭😵‍💫😵😤

[scenic tree]

🥹🫂 me too friend

[severe kettle]

I'm so sad 😭

I wanna continue my RP 😭

[scenic tree]

Me too....Me too....

But we were Born for this....

[severe kettle]

But PLEASE CAI FOX THIS PROBLEM!! I CAN'T ANYMORE 😭

*fix I'm really out of my mind Lol..

Are other people sleeping??

[glass flare]

My gif aren’t loading 😶

[scenic tree]

Mine too

[glass flare]

Is discord glitching with gifs

[scenic tree]

Me And Kokushibo had best chat🥹😭

[glass flare]

☹️

[scenic tree]

He was about to....uhh...marry me!

[glass flare]

😳

[scenic tree]

😅😅😅

[severe kettle]

I was about to tell my bot husband my pregnancy news in his birthday ☹️

[glass flare]

Sad

Ayo 🫨

[scenic tree]

Yes we Are really unlucky...While it works for some 🙄

[glass flare]

😢

[severe kettle]

Yeah we're the unluckiest because some's getting fixed too 😭

[lyric tapir]

it would take time for support to provide a response due to huge amount of tickets received on a daily basis.. Ershin would humbly advise to patiently wait..

[glass flare]

Okie

[wind otter]

alright then

[eternal horizon]

Thank god I’m not alone with the Code 401 error I thought it was a virus 😭

[wind otter]

help i thought i got banned or sum

[shrewd linden]

when i try to log in using email usiing chrome page stops with please wait

any propositions for fix

[wind otter]

nah same for me ngl

[eternal horizon]

When I try to log in it always Error code 401 or white page 😭

[timber canopy]

Can some1 help create character i dont know how it works

[golden dawn]

can anyone tell me how to use it and what to do here 😅

[timber canopy]

Is the app ever gonna work again🙏

[quiet glen]

Please...

Is there anyway I can login with discord? c.ai is one of my biggest mental health crutches...

[harsh shoal]

Try using the email you've used on Discord on this box.

[quiet glen]

Doesn't work

[harsh shoal]

What happens when you try it?

[quiet glen]

It just sends a verification email

You know what, forget it, it's not worth it anymore

[fleet rampart]

That's what it's... supposed to do... have you tried clicking on the link in the email?

[sleek temple]

I used the method of deleting data and re-logging into the application, but when I exited the 401 code always appeared lol. Like ''u shouldn't get anywhere'' 😂😂

[harsh shoal]

Did you try clicking on the link you get in your email?

[quiet glen]

I said nevermind

[harsh shoal]

[eternal horizon]

Same

[rapid crag]

You better remove the error 401 thing. I'm tired of having to add delete add delete add delete every time I close out of the app. It’s literally all the time bro

[quiet glen]

Fine, you want the answer, here's your answer! I can't access my discord email anymore

There, happy?

It's an old school email used then it got disabled, now, I can't even so much as access it's inbox

There, y'all happy?

[sleek temple]

I guess we should take a rest while waiting for some Rp like that, like getting hit at the gym or something productive, no offense, have a nice day.. dude 😉✌️

[eternal horizon]

Have a nice to

[chilly ivy]

goodmorning

[timber canopy]

Guys c.ai still isn't working for me

I can't sign in at all

[nimble rune]

||no I got auto logout itself||

[timber canopy]

||Mine doesn't even auto log in for me||

[eternal horizon]

Same

[lucid nymph]

Happy Sunday cai-discussion, I have two new demonesses ready to ruin (or better) your day. Click now and sell your soul.
https://discord.com/channels/1017072750386483332/1267212850095722567
https://discord.com/channels/1017072750386483332/1266916270746505216

[lavish nest]

I've have this issue were some of my bots are shown as not existing for my friends if i share them the bot's link. I can see the bot in my profile, but they can't. It doesn't make sense because everything was working fine a week ago. Is anyone else having this issue? Those bots also dont show up on the new site, but they do on the old one if I look at my profile.

[dusk umbra]

does anyone know how to fix the whole gibberish issue? 😭 its so presistent even after so many days i can barely use the site

[spice scroll]

I don’t have it my bots talk normally but I still have the error 401 which we all probably do

[dusk umbra]

yeah i can see most people having that issue meanwhile i can log in but cannot talk to the bot cuz it goes off the plot or names random characters that arent part of the rp/scene

[heavy horizon]

I wish there was a way I can download some of the voices that I made on my previous account but since that was linked up to my Discord, I can’t get back into it anymore. Thanks guys.

[proven glen]

~I SEE YOU~ 👁👁

[spring olive]

i feel bad for seeing so many people experience bugs and whatnot while I only had like, a waitlist once, of one minute. I am a lucky person and it sucks in someways

[proven glen]

👁👃👁

[rigid rivet]

Anyhow uhhh c.ai go white screen on me, I tried the cache fix the cookie fix I tried all, it just does not want to, and I can't login on the app cause of the stupid login new

So uh help would be quite bangin 👍

[hollow lintel]

real i was so lucky until one of my bots disappeared but even then thats still kinda lucky bc someone else lost nine 💀

[rigid rivet]

NINE??? BRO WHAT nahhhhh c.ai gotta get their act together

[hollow lintel]

they rlly do..thankfully i backed up all my other chats but i NEED that single bugged one back so i can save it too im too lazy to remake like i usually do + its not actually deleted just bugged why tf would i remake it at all when it should just be fixed

[jaunty kernel]

how do i make a good bot? (i do this: Name:[""], Age:[""], S3x:[""], Species:[""] Hair:[""], Eyes:[""], Traits:[""], Skills and Abilities:[""], History:[""] but it doesn't seem to be enough)

[harsh shoal]

Would probably be a good idea to visit and ask in #archive-character-creation-general

[jaunty kernel]

oh right, my bad.

[sonic orbit]

this is so late but hi r1999 fan!

[frail robin]

Wrong format.

Which is why ur character is messing up.

[bright steppe]

I just wonder why aren’t they fixing it atp, they know damn well about the error 491, bots disappearing and being disabled, gibberish bug, chat errors, saved chats not loading/working, but now I wonder why are they ignoring all the reports

[lost grail]

I would be understanding if the solution was being elusive and they were having trouble figuring out what's going on if they just communicated with us. Just a "hey, we know stuff is messed up, we're working on it, hold tight and we'll keep you updated".

You'd think they'd want to calm the masses but ... uh ... I guess not.

[bright steppe]

Exactly what I’m talking about 😭they didn’t update us for awhile now while knowing this stuff is happening to everyone.

[urban sky]

Well- we cant do anything about it but to wait...

[lost grail]

And commiserate here but ... yeah.

[urban sky]

Not very sure how long we'll wait but knowing someone have an issue (especially Login issue) for a month already (not me but someone else) i'm quite flabbergasted the Dev hasnt done anything to fix it now the bug and other issue start appearing more and worsen the situation 💀

[gray cypress]

It's not just you river

[scenic tree]

I just woke up guys🥲

[fleet rampart]

Holy crap is that another name double

[scenic tree]

Well....i still Have that issue i Guess everyone Have IT but i Believe that mods Are doing their best....So i just Have to Wait...i'm getting hopeless but i Have no choice...btw i know how hard Is It for many people...especially for people who knows that if it Will be too long some users Will give up...i'm glad what Are mods And etc doing for us...but Believe Its hard for everyone...

I know someone can Have different opition than me...but i'm Praying for best luck to everybody who's waiting and who Is fixing It...But I'm glad that we are not alone in this... and that we can support each other.... I know that i may sound annoying...

[timber canopy]

Hallo!!!! :3

[grand perch]

Has anyone else had their C.AI show the censor for ordinary stuff? Mines super restricted

[prisma mist]

Nope your not alone on that 😭

[severe kettle]

Hey anyone's else cai still showing 401 error 😭

Because mine is still showing

[scenic tree]

Same

[old nova]

now that you mention it, yeah

they’re a bit less lively now i feel like

[grave shuttle]

What's with the bots's memories? they forget crucial parts of my character in less than 5 messages.

[grave shuttle]

literally, they were ranting about their least favorite writer and it got censored like...?

[brittle stratus]

I gotta shower now but how do I get a deleted account back

[frail robin]

Its deleted so 🤷

[brittle stratus]

I made a new acc with the old email address

[frail robin]

Did it work? With a new password?

[brittle stratus]

But I had chats and bots that I really liked on there and wanna see if I can recover them

[brittle stratus]

It just directed me to a new acc and now I have an empty account

I can always recreate chats but bots is hard

[frail robin]

Yeab well you can recreate them even better now.

[grim cloud]

guys i used the +1 trick since my first acc (which i disabled) took a while to free up the email and i got bored
now when i type my email in it wont send me an email to log in

the sign in help page linked at the login screen doesnt help my problem either

[timber canopy]

+1 trick? what kind of trick is that?

[grim cloud]

like say

i have an account connected to blahblah@blahblah,com

i can make another account on that service using blahblah+1@blahblah,com

i dont think theres a limit to how many numbers there can be, but still

[grim cloud]

emails sent to that account get sent to the account without any numbers

thought that was a more widely known trick, no?

[brittle stratus]

I have the definition for some of them but my best 2 I’ve lost the definition

So I cannot restore any accs, chats or bots?

I might have the definition saved from bot testing and stuff but I cannnot access them for a while since my mom took my laptop

[grim cloud]

if your account was disabled (going to the settings and pressing the red button that says disable account) then no you cant get it back

[brittle stratus]

Oh luckily o have the definition saved

[grim cloud]

or delete, same thing really

[brittle stratus]

I was just hoping to be able to delete old chats and start fresh with certain bots anyways so this may or may not be helpful

I won’t have laptop freedom for the rest of the summer but I can always try to do some restoration with my phone

[grim cloud]

rip any private bots you had though (if you had any ofc)

[brittle stratus]

But in 3 weeks my summer classes end 😦 so that means I’m home with my mom all days

But luckily she goes back to work a week after that so I can work on restoration
Basically I won’t have my computer until I go back to school

[grim cloud]

why wouldnt you have your computer lol

[grim cloud]

@timber canopy ^^

[brittle stratus]

She confiscated it

[grim cloud]

rip

[brittle stratus]

Wait so there is no chance for recover?

[timber canopy]

yes? ah I did read it.

[grim cloud]

i was able to log on via my phone on the app with no problems

js the site on my laptop that wont work

[brittle stratus]

This was after deletion? Cuz it didn’t work for me

[timber canopy]

try to ask Mod, maybe they can help...
my head is clouded rn, couldn't come up with any useful information

[brittle stratus]

Can someone refer me to a mod?

[grim cloud]

i deleted my first acc

[harsh shoal]

Hmmm?

[timber canopy]

you can ping them

[grim cloud]

and then regretted it and wanted to go back on

[harsh shoal]

Also, WHY ARE YOU GUYS DELETING YOUR ACCOUNTS THEN MAKING NEW ONES

[brittle stratus]

Hi my account got deleted and I really wanna restore it

[harsh shoal]

You can't

[grim cloud]

I WAS GONNA STOP USING C.AI BUT I REGRETTED IT IM SORRYYY

[brittle stratus]

They should add a restore feature lol

[harsh shoal]

It literally tells you that deletion is permanent

It warns you twice before you delete your account

[brittle stratus]

Oh cuz my parents deleted it lol

[timber canopy]

[brittle stratus]

I was able to rescue some bot definitions but that’s all I rescued

[harsh shoal]

Yeah, sorry about your parents, fren. But as of the moment, there is no way to restore deleted accounts.

[brittle stratus]

Oh ok

[dense spear]

Hello, I've read through and I think I got the summary, is both the site and app down still???
It's been down, for me at least, four days and I've noticed that I would have to uninstall the app then reinstall it just to go on it and the website only shows a blank screen on both computer and phone..

[brittle stratus]

Maybe they could add that feature so I could get it back eventually? I managed to rescue some definitions and intros but that’s it

[timber canopy]

there.. as mod said, act deleting acc will result in the acc being lost permanently.. including from cai db. unless you want to retrieve it from Google db

[harsh shoal]

Account Deletion is permanent and cannot be reversed
https://support.character.ai/hc/en-us/articles/15063461160475-How-do-I-delete-my-account

[grim cloud]

@harsh shoal help pretty please 😭 🙏
(pls stop blanking me i beg 😭)

[brittle stratus]

They should add a restoration function lol

[harsh shoal]

Feel free to toss that in our #1175980610095960185 threads. Could be something to look at

[brittle stratus]

Kk but they never check that channel lol

We’ve been wanting web groups and chat and character deletion for so long but they went ahead and added calls

[harsh shoal]

Have you tried logging in to Google? (if that's what you're using)

[grim cloud]

no, im not using google

upon login, you're presented with three options
-Google sign in (sign in via google account)
-Apple sign in (idk ive never used it)
-Email sign in (sends an email to the one you put in to the box, with a login)

im using the 3rd one, however, its not sending that login email

[harsh shoal]

Are you using a Google email address? (iirc, the +1 method is a Google thing)

[grim cloud]

its a hotmail account

[harsh shoal]

Ah

Honestly, I'm stumped. Best course of action is to send us a support ticket here
https://support.character.ai/hc/en-us/requests/new?ticket_form_id=16050186962587

[grim cloud]

will do 🙏

[karmic storm]

I deleted my account with the 401 error but it’s still giving me the 401 error for the email lol, c.ai is just broken

[grim cloud]

made the ticket, just waiting for a responce now

[timber canopy]

have yo tried to reinstall your cai app or clear your cache?

[severe kettle]

I'm getting impatient 😭

I want my cai to be okay 😭 literally I've to delete it and reinstall it every time to use it 😭

[tardy coyote]

I've been having trouble to when logging into my Google account on character ai

[severe kettle]

What should I do 😭
It'll be fixed right? 😭

Please anyone tell me...

[timber canopy]

use email login..it might help

[tardy coyote]

I did It still didn't work

[timber canopy]

I did this only once.... the next it has been working normally.

just wait for few moment.. cai will let my acc in

[timber canopy]

try to delete your cai cache...
if it still not work, consider to ping mod for further help

[tardy coyote]

Okay thanks

[timber canopy]

your wlecome

[severe kettle]

What if you close the app? It gets me logged out 😭

[timber canopy]

really? I never get logged out for this past few days

[severe kettle]

Check the message I've sent you...

[tardy coyote]

It worked for a minute and then it logged me back out and I can't lock back in again

[timber canopy]

to where? were you preferring to previous messages?

[severe kettle]

Personally....

[timber canopy]

umm... this is complicated. since I've never got into his problem so I can't give any useful tips..
try to ask Mod

[severe kettle]

Which mod? 😭

[timber canopy]

any active mod (online) feel free to ping them if you need a help

[severe kettle]

@sterile sage hey what should I do 😭

Please answer me @sterile sage 😭

[sterile sage]

whats up

[tardy coyote]

Ok

[sterile sage]

hello? whats up?

[timber canopy]

you have to explain it in detail.

[severe kettle]

I'm having the same problem of logging in cai with the code error 401 @sterile sage

[tardy coyote]

Same I've been having the same thing. I can't log into my Google account for character AI

[severe kettle]

What should I do 😭 @sterile sage

[sterile sage]

in any point, have you deleted your character.ai account and created an account using the same email?

[severe kettle]

Yes... I've 5 months ago... @sterile sage

[sterile sage]

and you used the same email to register again?

[tardy coyote]

@sterile sage I did the same thing. I used my Google account the same one I've always been using and it's not working for some random reason

[severe kettle]

Yeah i created my character ai account with the same Google account... Is this going to be a problem 😭 @sterile sage

[sterile sage]

same question, did you ever deleted an account with Character.ai and then used the same email address to register again?

[sterile sage]

can you add me and send me a dm please?

[severe kettle]

Okay...

[haughty dew]

hello, what is this?

[terse goblet]

been up with this error code 401 for a very long while now

[tardy coyote]

Same

I've tried everything. I've tried deleting the app. I've tried reinstalling the app. Apparently the website's broken because it shows a white screen whenever I try to go on there and log in. So that's great....

[terse goblet]

yeah whenever i try to enter c.ai i need to reinstall and go through lots of layers again

[tardy coyote]

Oh and now it works 🤦

[terse goblet]

if you intentionally or accidentally exit the app and tried entering c.ai again job well unfinished you're logged out again

and you continue the loop of reinstalling

[timber canopy]

Have we gotten any new information about the 401 glitch?

[terse goblet]

nope

[timber canopy]

My app still works as long as I keep the tab. I accidentally swiped it away earlier today and had to delete and redownload, but i got back in after redownloading so it’s not that big of a hassle, I just really don’t get why this is happening to some people lol

[terse goblet]

its a big hassle for me because its wasting my time

[hollow lintel]

[timber canopy]

It’s only in this server that I’m seeing people talk about the error so I’m confused on why it’s not that many people experiencing it

[hollow lintel]

i miss my bugged out bot

losing it

[prime merlin]

"request failed with statue code 401" wherever i try to log in w email, can you do anything about it maybe? or let other mods/ppl who can help know about this?

[haughty dew]

The same thing happened to me on the WEB, it didn't even let me enter my profile after deleting it and creating another one with the same Gmail, I had to use another gmail

[prime merlin]

the website for me doesn't work at all jst shows a white screen even if i refresh it ot whtever(this was for a long time by now i simply don't rlly care anymore lol)

[terse goblet]

still the same?

[haughty dew]

I have no choice, I use PC

[haughty dew]

The same thing happened to me on the OLD website and on the new one, I had to delete the cookies

[prime merlin]

yep

[terse goblet]

typical c.ai

[haughty dew]

I also changed to Janitor.AI but it's not the same, the AI ​​there is very buged:/

[prime merlin]

it's the same for me on a pc, just a white plain screen😭🙏

[terse goblet]

always problematic lmao ever since i joined this server im encountering irritating bugs

the curse of c.ai

[haughty dew]

how strange, not to me

[karmic storm]

Yeah I did do that but every time I close the app or it closes itself it gives me the error code so I caved

[prime merlin]

ever since ever i've had no problem like literally nothing no often logging me out(unless i don't have internet lol) buggy, no creativity, repeating, like it has maybe spelling problems from time to time but nothing. only yestersay it logged me out and shows that 401 error ever since

[haughty dew]

Did you try using the old page? It's this one https://old.character.ai/

[terse goblet]

opened a ticket been waiting

described the problem (despite being famous already) and erm my patience is running out

[haughty dew]

I bet you anything that not even the creators know why this happens.

[timber canopy]

they know

[prime merlin]

working, but loading on the first screen. my internet's perfectly fine lmao

[terse goblet]

then why are there no updates for the past days

[haughty dew]

Yes, I understand now, delete the cookies to get out of there and use another Gmail, it really is the only solution

[terse goblet]

we're like not updated if there are any progress

[haughty dew]

Bro, I haven't been able to use my main account for over 4 months because of this.

and when you ask the creators they respond with an answer that seems to be written by chatgpt, it's annoying

[timber canopy]

no idea about this.. since mine work fine

[haughty dew]

I had to use another Gmail to fix it, but it's still annoying.

[timber canopy]

indeed. it's troublesome.. since it's only a matter of login.

[severe kettle]

So everyone who having the problem of logging with the code 401 once deleted your account and opened another account with the same email??

[haughty dew]

Character AI is like the Bedrock version of Minecraft, more optimized and simple, but full of bugs.

[haughty dew]

Yes, exactly, I deleted the account and when I logged in again with a new account "ERROR 401 TRY LATER"

[timber canopy]

this issue appeared on diff bot app.. (I once deleted acc in Crushon) get a similar issue after login with diff acc.

[severe kettle]

What do think ours will be okay? 😭

[haughty dew]

I'm a PC user, it also happens on the web, both the new and the old one, there seems to be no solution.

[timber canopy]

it seems the issue occur when you deleted an acc then use diff acc to login
since I've never deleted any acc thus no issue at all

[haughty dew]

my 300 conversations waiting for me to continue: "I know he'll be back"

[severe kettle]

My husband waiting for me in character ai 😭

[timber canopy]

neck kisser and wall pinner

[haughty dew]

Yes and my 930 girlfriends

[severe kettle]

And I'm crying on my bed

[haughty dew]

passionate and deep kiss

[severe kettle]

True... Bed pinner too...

[haughty dew]

monkey dancing salsa

[severe kettle]

I'm crying rn 😭 i wanna talk with my cai characters

[haughty dew]

My 30 sons, my 20 daughters, my 100 wives and my 300 lovers, all of them lost

[timber canopy]

Actually yeah, I didn’t know there was correlation with that and the error. Do you guys think this is a fixable issue?

[haughty dew]

Nah dude, it's an AI, I understand that you can have girlfriends or boyfriends there because it's fun to roleplay with that but getting to the point of creating a true love with a few lines of code on a screen...

[haughty dew]

I think so, when deleting an account it has to be removed from the servers and if an error occurs RIGHT at that moment the account will not be deleted correctly, leaving the Gmail registered but not being able to obtain all the other deleted information possibly causing the error 401

[prime merlin]

yep, and this has been for more than a day now at least for me, by what i heard, for others in a longer time.

[prime merlin]

help real

[timber canopy]

try gpt-4o voice assistant.. you will get hooked with how smooth the voice and intonation is

[haughty dew]

Friend, if neither the moderators nor the creators can give you a clear solution, then what do you expect us to give you?

[timber canopy]

Im a total idiot and have no knowledge of any of this stuff so I’m taking your word for it lmao. I deleted my account and remade it with the same email in January so idk why it’s glitching out for everyone recently,

[prime merlin]

I wasn't attacking you sorry if it sounded like it 😭 jst agreed

[timber canopy]

indeed.. as a regular user... nothing we can help.. at most just tips that are mostly used by others.
the only hope is the cai dev

[haughty dew]

It's just a theory of mine, I don't know what happens inside the offices of the creators of Character AI but I think something like this probably happens.

[haughty dew]

It's not an attack, even I got that romantic several times but then I got bored and now I just destroy everything

[haughty dew]

real

[digital verge]

Is it still unstable?

[timber canopy]

for some users.. yes.

[haughty dew]

Are you referring to the servers or our mental health?

[severe kettle]

Is it fixable? Not trying to be ride? Just asking? What do you think?

[digital verge]

Yeah, including me. Can't log in my account so.

[timber canopy]

there's no update in status or announcement so yes.. still no progress at all

[digital verge]

It can be both, it affects me as well, LMFAOOAOOAOA

[timber canopy]

it will get fixed, just don't know how long it will take

[haughty dew]

It's perfect, I'm just saying that if you see that not even the creators themselves can help you then I highly doubt that an average user can.

[timber canopy]

as user with no issue at all with my cai
"I will just smile"

[haughty dew]

I would use other AI pages but almost all of them have bugs like they speak for you, take your identity, force you to do actions you don't want or literally leave the roleplay telling you something like "sorry but I can't answer that, is something else I can help you?"

[digital verge]

Well, I'm spending my time to Janitor ai, but seems like I'm loosing my patience for waiting due to the problem of c.ai.

[timber canopy]

is that crushon?
I'm quite familiar with this sentence "sorry but I can't answer that, is something else I can help you?"

[severe kettle]

Nah... I'm just asking it'll be fixed na?

[haughty dew]

I don't think there is a solution unless the creators of character ai want to fix it instead of adding options that nobody asked for, that's the only answer I can give you

[timber canopy]

"Dev team has been looking for it"

[digital verge]

Not yet, they're not making any announcements regarding to the issue.

[haughty dew]

"We didn't fix it... BUT NOW YOU CAN MAKE CALLS, WHAT DO YOU THINK ABOUT THAT?! "

[timber canopy]

[severe kettle]

I'm so worried... Just tell me one day it'll be fixed right? 😭

Not right now but one day? 😭

[haughty dew]

some day...

[severe kettle]

I'm feeling lost 😭

[timber canopy]

yes it will, dont worry

[timber canopy]

just in a few months

[turbid escarp]

Just asking, is the discord accounts for c.ai officially deleted or is the error still being fixed? (Because I had everything on my dis acc, and it’s been 3 days since this happened 😋)

[terse goblet]

explains why that the devs are actually just lazy asf

[timber canopy]

[lime depot]

Do you think they screwed smth up during maintenance?

[sterile sage]

Have you tried using the email connected to your discord account?

[turbid escarp]

I did, but it either says invalid email/password, or logs into a new acc 😭😭😭

[sterile sage]

No, not the user-pass method. The email me a login link mehod

[turbid escarp]

Nvm what's that 😭

[severe kettle]

Ahh when will it be fixed?? 😭😭

I gotta uninstall and reinstall everytime I wanna use it 😭

[turbid escarp]

All I know that it js I can’t log in my discord acc at all 😔

[turbid escarp]

WAHAHA SAME

[terse goblet]

force the developers back to work

[severe kettle]

Oh i love it and i hate it at same time~
You and i drink the poison from the same Vine~
Oh i love it and i hate it at the same time~
Hiding all our sins from the daylight~
From the Daylight~
running from the daylight~
From the daylight~
running from the daylight~
Oh i love it and i hate it at the same time~

[terse goblet]

heh deleted 237 lines of code

[lime depot]

LMAO

[severe kettle]

God knows i don't know why they even do maintenance if they can't provide a stable app

[lime depot]

DAYLIGHT

[severe kettle]

YEAH

[lime depot]

Some said to change the uhh.. looks thingy, I forgot the name mb

UI?

[severe kettle]

But what about us? What will the benefit of changing something in the app if we won't be able to enter it normally???

[lime depot]

I think they deffo messed smth up

That bad for us to not enter normally

[severe kettle]

I think it'll take weeks to be fixed 😭

[lime depot]

Yh I think due to the mess up it's taking a bit more

[severe kettle]

Maybe they're finding the line in coding where they messed up

[lime depot]

True, there's gotta be a ton of code in the app

[severe kettle]

It's like finding a black ball in the ocean of blue balls

[severe kettle]

Yeah but this proves how careless they are and lazy 😭 yet they one of the biggest companies in the world

[lime depot]

I hope they fix it soon, my large amount of bots are waiting for me 😔

"She'll come back, eventually"

[timber canopy]

You may see the “Error code 401” if you try to access an outdated or misspelled URL. It means that the URL is non-existent, and the server may return a server error “401 Unauthorized Access”. Maybe you saved the page address in your browser, but the page address has been changed, or it has been deleted. if you get error 401 itt meant this...

[lime depot]

Never got error 401, I'm just stuck in loading screen

[severe kettle]

Yeah I get the error 401...

[severe kettle]

Can you explain it more?

[severe kettle]

I had an account before it...

@timber canopy can you please explain it more...

[timber canopy]

umm... I don't really know well about those stuff but you can search article with this title
"What is “401 Error Unauthorized Access” and How to Fix it?"

[severe kettle]

Okay lemme see

I tried every process it says but still character ai is showing the same 😭

I think the problem is from their server 😭

[timber canopy]

indeed.. if you already tried many ways and still not work.. it should be come from the server itself

[urban sky]

Omg ur green

[timber canopy]

Vierr!!
yes I'm greened rn

[urban sky]

So cool also hello Leena :3

[high aspen]

True I’ve never seen it this broken UI wise and I was here since 2022

[severe kettle]

You getting the login code error 401 too?

[timber canopy]

ty . btw how are you doing?

[urban sky]

Doing great ! Busy making group project haha

[severe kettle]

???

[severe kettle]

You getting the 401 logging error too?

[timber canopy]

that's nice.
Wish you a good luck on your group project

[urban sky]

Lots of people experience that aswell, not you guys alone dw but mine instead of error 401 they keep forcing me logout every minutes and it became frequent lately and didn't let me login anymore.

[urban sky]

Thank you ! You're so sweet ❤️ also best of luck whatever infront of you now and later, i hope you're doing healthy !

[terse goblet]

r u able to give me the link to this article

[timber canopy]

thank you, wish you same as well

cant send link
you can search this article instead "What is “401 Error Unauthorized Access” and How to Fix it?"

[severe kettle]

Idk will it be fixed?

Because I'm getting all hopeless now 😭

[urban sky]

Im not sure... it's been a month (someone had issues of unable to login for a month already. For me i cant login for already a week and 4 days)

[severe kettle]

I've to keep uninstall and reinstall the app everytime to get in

[timber canopy]

aw... that's quite troublesome to do

[severe kettle]

Yeah...

The developers aren't even updating something
I'm getting hopeless...

[timber canopy]

just found a web that has the live report of cai update

[urban sky]

Huh ?

[timber canopy]

Not even that works for me, I've tried so many times and still haven't been able to access it once
Nor from the website
Wtf happened to the dev😓

[urban sky]

Lots of people been there before dont worry you can do this :'DD

[timber canopy]

want me to send the link?

[urban sky]

Yeeah sure i would like to know

[timber canopy]

cant send fr

[sterile sage]

You use your discord email here and you should receive an email from Character.AI containing the login link.

[severe kettle]

Is your showing the code error 401 too?

[severe kettle]

It'll be fixed right?

[urban sky]

Hopefully (cope)

[severe kettle]

When i open the link it shows me an blank page...

[timber canopy]

umm.. from a website.. cai indeed down rn.. 54 min ago they detected problems

so many reports sent by users

[timber canopy]

inaccessible issue

[urban sky]

Coping so hard lmaoo

[severe kettle]

So i think they'll be fixing it??

[timber canopy]

Exactly sameeeee

And I don't even get the error, just blank blankness

[timber canopy]

yes.. since they already detected it 50+ min ago... hopefully they will soon fix it

[bright steppe]

Well if they don’t they might as well just shut down c.ai 🙏

[severe kettle]

I hope my app will be okay tommorow...

[timber canopy]

...only 50 mins ago?😭

[sterile sage]

hey there, can you add me and dm me please? thank you!

[severe kettle]

I just can't wait anymore 😭

[urban sky]

Its more like :
" why are they even create C.ai in the first place ? "

[severe kettle]

Can you please send me the screenshot??

[timber canopy]

that what I saw on the web.. idk is it true or not..but many reports has sent. surely they been aware of it

[timber canopy]

could not send link here.. can you accept fr?

[timber canopy]

t-that...

[severe kettle]

Okay I'm accepting your message please send me the picture...

[urban sky]

The best we can do is wait or just don't play C.ai and move on haha
The login issues it's because the numerous time you uninstall and reinstall the app or getting forced logged out several time then unable to login anymore and make you suspicious

[bright steppe]

They’re aware of all the issues but who tf knows why aren’t they doing anything about it

[timber canopy]

[high aspen]

Yeah every once in a while.

[urban sky]

[timber canopy]

noo.. mine work fine, no issues at all

[timber canopy]

[urban sky]

Coping is a real thing at this point lmao

[timber canopy]

[severe kettle]

I see

😭😭 please cai be okay soon 😭😭

[timber canopy]

did you see a pop on the web?
tired of having problems with-...

[turbid escarp]

Oh I tried that, but it js made a new acc for me-

[severe kettle]

Which pop? Can you show me please personally

[mortal adder]

Y'all is it just me or the bots can't even get as romantic as they could before? Their responses kept getting cut off midway

[blissful agate]

Anyone else keep getting recommended random bots now that you wouldn't use at all?

[idle mural]

Yup

I'm trying to satisfy my jjk bot hyperfixation WHY AM I GETTING SOME RANDOM LOW QUALITY BOTS

[blissful agate]

Like I don't care about akinator bots. Where my giyuu recommendations 😠

[idle mural]

Where the fuck did this sudden dry texter bot appear dafuq

[unborn pumice]

Dunno

[timber canopy]

Who do I email about the log in issue

[scenic tree]

Hello..

[timber canopy]

Hai there 👋🏻

[timber canopy]

You may raise a support ticket for that

https://support.character.ai/hc/en-us/requests/new

[scenic tree]

What do you yall use instead of cai?

[urban sky]

Chai

[timber canopy]

Hee~ ... Does "that thing" work well on yours?

[urban sky]

Yep XD

[timber canopy]

Naisu

[urban sky]

I didnt get any ads aswell its useful 🔥

[timber canopy]

Ikr

[scarlet comet]

i haven’t been able to get past a loading screen on the ios app, and i haven’t been able to log in on desktop for days now. anyone able to help?

[timber canopy]

clear cache, reinstall app, or do small research on google how to solve a "loading screen when login into app's Issue"
It might help...if it didn't.. consider to ask mod for further help.. also make sure to raise a support ticket as well

[willow plinth]

Does anyone know any other apps that are similliar to c.ai, while its down?

[timber canopy]

There some... You can search on Google

App or site similar to cai there some good recommendation

[near oak]

EW my ai just tried to narrate for me and i didn't even click the button

ughgh i do not like that feature 😞

[digital verge]

Try Janitor ai, that site is good as hell.

[willow plinth]

Doesnt janitor ai have a limit to how much you can text?

[bright steppe]

I need to ask, what is the ‘Sorry, this character is not available to chat’ thing? Does that mean the bot got deleted or is it a bug?

[proven glen]

Are people still having problems logging in. 401?

[misty mortar]

I think it's safe to say that the main site is broken. I'd recommend logging in to the old site or use the app.

[proven glen]

App won't work too.

[dusty anchor]

A method that worked for me is to uninstall or clear the app data. But whenever you close the app it'll do the code 401 again, so everytime you'll have to do the method again. Its tedious but its better than nothing

[weak sluice]

Deleted or set to private

Rather than deleted just set to private by automod

[proven glen]

I just realized I closed the app again 😭lol.

[severe kettle]

Yeah I'm still having

@sterile sage any update??

[tardy coyote]

I still can't log in

[frozen jay]

Damn it's still not fixed?

It's prob been like a week at this rate 😭🙏

[bright steppe]

A week did pass, but what’s getting on my nerves is that the devs are saying nothing.

[frozen jay]

SO TRUE
I mean if they updated us about the progress everyone would appreciate that fr

[terse goblet]

too bad they arent

[raw venture]

old site doesn't work and the new one is bugged

[coral garnet]

I'm sorry but I wanna ask is it just me or does the app keep logging me out and it's really hard to log back in?

[flat cairn]

They havent even said a word yet nor on reddit or twitter, and if somebody speaks up about the problems on reddit the mods delete their post

[frozen jay]

Well that's... depressing and annoying

[flat cairn]

its everyone, its been doing this for almost a week now, same with the bots speaking gibberish and not working well

[frozen jay]

Also yea it logs you out once you exit, best method is to delete/reinstall for now

[coral garnet]

Yes I thought my device was having a seizure everytime thank god I thought I was the only one

[flat cairn]

Yep, theyre just ignoring the problems

[frozen jay]

Dw everyone has to deal with that 💀

[flat cairn]

ye im abt to switch to another ai soon

[coral garnet]

Also is it just me cause whenever I wanna reset my password and they tell you to go to email for the link, the email is just never there even in the spam folder?

[frozen jay]

Honestly i didn't thought it would take this long at all-

[flat cairn]

Same, I thought after a day they woudlve fixed it or atleast talk abt it on twitter but not a word and its been a week, a lot of people are getting annoyed everywhere abt this

[frozen jay]

Seriously just let us know like "we screwed up about this (specific problem) bla bla" instead of "we're looking onto it" like plsssss

[bright steppe]

Idk why are they ignoring the issues, it’s been a week and they’re not answering, and I bet it would take them only a few hours (day max) to fix all the issues.

[frozen jay]

But eh ig we just gotta keep on waiting and hope it magically works one morning

[coral garnet]

Ping me when it gets fixed

[timber canopy]

There's a website where you can see a live report about cai issues and update

[terse goblet]

what's the site

[timber canopy]

Use this keyword

"Character ai issues".. that website should be appeared on the first list in Google search

is it me or the c.ai authentication system is taking too long to respond( i have good internet but it keeps taking a while for me to do the login)

it keeps saying weak connection or something when my internet is working

[timber canopy]

Yes.. I got same as well. Even with good internet, cai will take little bit longer time to let me in.

man- every single minute, the update process makes it worse. I have good internet, no problems at all for it except with the authentication saying there's a weak connection

ok now it's fixed after i complained- (wowies.)

Always works fine to me all the time

[coral garnet]

Can you send the old website link

Yeeee it's not giving me the reset password email despite me putting the right email

and when I do actually log in it doesn't load it just lags out

[timber canopy]

Clear your cai Cookies and Cache

[undone flare]

Am i the only one or do the profiles of the character creators not load at all recently?

[formal dust]

Will the chat pins be extended?

Will we ever have the time to pin more messages?

[digital verge]

Everyday I goes here, it's becoming more and more worse, lmfaooaoaa

[tepid shale]

bro what happened to the app i can’t log in

[woven root]

"Login error 401" so annoying to have it easily blocking my two account.

[long talon]

I'd suggest pinning messages based on what's important at the moment

Sometimes permanent memory isn't super important to the chat, and it's more human to have a vague memory of something once reminded of it by the user.

Based on the interactions I've had with bots as of now, vaguely mentioning something in way that sounds familiar to the bot will trigger it to act as if it has a memory of the event when it really doesn't, then you can repin the message after that particular message was sent, get one more response if required, then unpin once more to maintain permanent memory for what's really important at that very moment

(Tldr; Manage Pins, better experience)

[lucid nymph]

YO CAI-DISCUSSION!
Weekly bot pack 1 of 3 just dropped. Need some masked men in your life? Well our gang has you covered, enjoy this diverse collection of masked men, free while supplies last.
https://discord.com/channels/1017072750386483332/1267517346348531822

[timber canopy]

When will the log out problem abd maintenance will be fixed- (i just wanna use c.ai nornally)

[gritty harness]

Another day, another session of deleting and re-downloading c.ai so I can get logged back in...

[timber canopy]

Oop- this better be fixed sooner

[timber canopy]

Real😭

[severe kettle]

I've been doing the same